210 Call Centre / CustomerService jobs

Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area. People make the census. If you are a confident communicator who is interested in making Census 2021 a success for everyone, apply for a census coverage survey interviewer role. We can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules. COVID-19 We will ensure we follow all appropriate government guidelines to keep you safe whilst working for ONS. Appropriate PPE (Personal Protective Equipment) including hand sanitiser and face masks will be provided to all staff; for your safety, you will be required to use and wear that PPE, as instructed, when you are working. Social distancing will be maintained throughout the operation. Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area. People make the census. If you are a confident communicator who is interested in making Census 2021 a success for everyone, apply for a census coverage survey interviewer role. We can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules. COVID-19 We will ensure we follow all appropriate government guidelines to keep you safe whilst working for ONS. Appropriate PPE (Personal Protective Equipment) including hand sanitiser and face masks will be provided to all staff; for your safety, you will be required to use and wear that PPE, as instructed, when you are working. Social distancing will be maintained throughout the operation. Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area...... click apply for full job details

Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area. People make the census. If you are a confident communicator who is interested in making Census 2021 a success for everyone, apply for a census coverage survey interviewer role. We can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules. COVID-19 We will ensure we follow all appropriate government guidelines to keep you safe whilst working for ONS. Appropriate PPE (Personal Protective Equipment) including hand sanitiser and face masks will be provided to all staff; for your safety, you will be required to use and wear that PPE, as instructed, when you are working. Social distancing will be maintained throughout the operation. Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area. People make the census. If you are a confident communicator who is interested in making Census 2021 a success for everyone, apply for a census coverage survey interviewer role. We can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules. COVID-19 We will ensure we follow all appropriate government guidelines to keep you safe whilst working for ONS. Appropriate PPE (Personal Protective Equipment) including hand sanitiser and face masks will be provided to all staff; for your safety, you will be required to use and wear that PPE, as instructed, when you are working. Social distancing will be maintained throughout the operation. Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area...... click apply for full job details

Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area. People make the census. If you are a confident communicator who is interested in making Census 2021 a success for everyone, apply for a census coverage survey interviewer role. We can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules. COVID-19 We will ensure we follow all appropriate government guidelines to keep you safe whilst working for ONS. Appropriate PPE (Personal Protective Equipment) including hand sanitiser and face masks will be provided to all staff; for your safety, you will be required to use and wear that PPE, as instructed, when you are working. Social distancing will be maintained throughout the operation. Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area. People make the census. If you are a confident communicator who is interested in making Census 2021 a success for everyone, apply for a census coverage survey interviewer role. We can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules. COVID-19 We will ensure we follow all appropriate government guidelines to keep you safe whilst working for ONS. Appropriate PPE (Personal Protective Equipment) including hand sanitiser and face masks will be provided to all staff; for your safety, you will be required to use and wear that PPE, as instructed, when you are working. Social distancing will be maintained throughout the operation. Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area...... click apply for full job details

Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area. People make the census. If you are a confident communicator who is interested in making Census 2021 a success for everyone, apply for a census coverage survey interviewer role. We can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules. COVID-19 We will ensure we follow all appropriate government guidelines to keep you safe whilst working for ONS. Appropriate PPE (Personal Protective Equipment) including hand sanitiser and face masks will be provided to all staff; for your safety, you will be required to use and wear that PPE, as instructed, when you are working. Social distancing will be maintained throughout the operation. Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area. People make the census. If you are a confident communicator who is interested in making Census 2021 a success for everyone, apply for a census coverage survey interviewer role. We can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules. COVID-19 We will ensure we follow all appropriate government guidelines to keep you safe whilst working for ONS. Appropriate PPE (Personal Protective Equipment) including hand sanitiser and face masks will be provided to all staff; for your safety, you will be required to use and wear that PPE, as instructed, when you are working. Social distancing will be maintained throughout the operation. Census coverage survey interviewers 15, 25 or 37 hours a week Contract: 27 April 2021 to 2 June 2021 plus holiday Salary dependent on location Band 1 - £14.61 Band 2 - £12.64 Band 3 - £11.22 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm In addition, a minimum of 60% of these hours are to be worked during the following times: Monday to Friday, between 4pm to 8pm Saturdays, between 9am and 8pm Sundays, between 10am and 4pm Confident communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It's run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone - things like how many schools, surgeries and hospitals we need. We're now looking for a dedicated team who can complete doorstep interviews in assigned areas. You will gain valuable experience and help to improve your community's future. The role Do you enjoy speaking to people from all walks of life? In this important temporary role, you will complete doorstep interviews with every household in your assigned postcodes. You will list and record all properties within a particular area on a smartphone, knock on doors, and encourage residents to complete a doorstep interview with you. Some people will have concerns about completing the questionnaire. That's where your excellent communication or customer service skills will come in. You will reassure these people, and make repeated visits to addresses as necessary until you get a response. This is an independent role. You will be out and about in a designated area and working to your own schedule, within set guidelines. You will have the support of a team leader, who will help you settle into your role, and provide support and assistance as and when you need it. About you You have excellent customer service skills and are confident speaking with members of the public and the local community. There are occasions when this work might be challenging, so you will need to remain calm and professional if that happens. Good written and verbal skills in English are important (Welsh would be an advantage if you are working in Wales). You should be well organised, full of initiative, and feel confident using a smartphone and various applications. Depending on your location, you may need access to a motor vehicle, insured for business use. You will receive expenses within your work area...... click apply for full job details

Customer Service Account Coordinator - Europe position If you have amazing customer service skills, have previous experience handing multiple accounts, have liaised with international suppliers/ distributors then I want to hear from you Monday to Friday 9-5pm permanent up to £23,000 Responsibilities: * Review retailer and distributor quality procedures and requirements ensuring they are understoo...... click apply for full job details

Are you a qualified Security Information Risk professional (ideally CCP Senior Practitioner) keen to provide security risk management support to a critical national infrastructure project? This position can be home-based with occasional travel required to Telent or customer sites. Reporting to the NRTS Enterprise Architect Office, you will be responsible for providing security risk management suppo...... click apply for full job details

Service Planner / Service Controller/ Service Coordinator / Diary Management / Workload Management / Engineer Scheduling / Maintenance Planning / Customer Service Experienced Service Planner / Coordinator from a service engineering background, Automotive / Trucks / Bus / HGV / Plant / Access Control / Generators / Material Handling or a general Engineering service company...... click apply for full job details

Role - Information Security Risk Advisor Location - Remote Salary - £55,000-£70,000 + £6000 Car Allowance Are you a CPP Senior Practitioner looking for the next step in your career? Do you have experience working to HMG policies? Do you want the flexibility to work remotely? Then this role might be for you! Making security information and risk recommendations based on latest government pol...... click apply for full job details

Account Director - Cloud / Managed Services - Manchester One of the highest potential Sales / Business Development vacancies we've ever worked on. The support offered to ensure your success is unrivalled and unique within this market. Top earners in this team of 8 are earning in excess of £230,000 PA...... click apply for full job details

Hard Services FM & Energy Manager Warwick £35 - £40,000 per annum plus car allowance Our client are a well established UK commercial building services organisation, who have created a new role for a Hard Services Facilities and Energy Manager. This role will suit an individual with a strong understanding of building services maintenance (electrical, air conditioning, chillers), that can maintain and ...... click apply for full job details

An excellent opportunity has arisen for high calibre, hands-on FLT/Line Service Operative to join a successful food FMCG manufacturing business in the Milton Keynes area. The purpose of the job is to work as part of a team of Line Service Operatives: Operate FLT vehicles within the warehouse and outside yard area...... click apply for full job details

One Property Recruitment, block and estate management specialists, are looking for an experienced Block Manager who would like to make the move into a more consultative role. Working for the developer, you will be the key decision maker across the sites and will be managing the assets for the company. My client is a medium sized company whose focus is on the service they provide to their customers...... click apply for full job details

Senior Customer Analyst ** National Retailer ** Rich Big Data environment Cutting edge technology: Snowflake, R and Python Strong culture: somewhere you'll WANT to work…and stay! LOCATION - Remote/Central London SALARY - £45k - £49k plus benefits & bonus You are a Statistical Analyst working in a narrow analytical role, and crave more variety…… OR … You've studied Mathematics and Statistics (or something...... click apply for full job details

Advert East Renfrewshire Council's Housing Services have a vacancy within its Factoring Team for an Owner Occupier Liaison Officer. You will be a highly motivated individual who is capable of working on your own initiative and as part of a team. You will play a key role in implementing our new factoring service, liaising with owners occupiers and private landlords on improvement, maintenance and repa...... click apply for full job details

Location: Flexible (Office based in Tunbridge Wells / remote) Hours: 35 hours per week Interview Date: 17 March 2021 We have an exciting new role to design and deliver an aftercare service to enhance the new build purchaser experience. With our development programme increasing, this role will provide visible site presence for aftercare, driving up quality through expectation-setting, relationship-buildi...... click apply for full job details

Service Engineer Controller £25,000 Upwards depending on experience Monday - Friday (8:30am - 5:30pm) 40 hours a week Are you an experienced Service Advisor? Do you want to be an integral part of a growing company? Do you have great organisational and communication skills? If so my prestigious growing client in the Motor industry is looking for a Service Engineer Coordinator to join their high perform...... click apply for full job details

Service Administrator, Salary: Up to £20k, Based: Wakefield We require a Service Administrator to work for a leading company who specialise in the hire and sale of portable cabins / accommodation and associated products. The purpose of the role is to coordinate the daily planning of installations and to provide aftercare support to clients post-delivery, dealing with customer queries and repo...... click apply for full job details

About CSL With operations in 35+ nations and ~27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma, one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is one of the largest influenza vaccine companies in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally. We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team! Job Description Job Summary: Are you looking to collaborate, create, innovate and lead? Do you look for ways to create moments of greatness through service? Do you have a proven record of building tactics that have driven exceptional service results? And is your perfect environment one that is fast paced and takes time to celebrate success? If the answers are yes, then when we want to hear from you! We are seeking a Manager for our Customer Service team. This individual will be responsible for a team of Customer Service representatives focused on delivering an exceptional customer experience. This position reports to our Director of Customer Account Management and will work closely with leadership in all areas of commercial operations, developing tactics to increase customer service levels, team member coaching/mentoring and departmental recognition initiatives. The Customer Service Manager position will set strategic direction, priorities and goals for the functional area; educate team to ensure employees understand how routine functions, interactions and transactions support strategic objectives. This team works proactively in a fast-paced environment to provide exceptional customer experiences by assisting internal/external customers with the sales-order management process for influenza orders. The Manager position will be required to demonstrate strong organizational skills, possess the ability to multi-task, be detail oriented, and able to set and manage priorities, focused on the customer experience. Lead workforce planning efforts, management of staffing models and overtime, work cross-functionally, with a wide range of key stakeholders, to ensure orchestration of the contact center team's interactions and transactions are accurate and timely. Additionally, this role will be expected to ensure that critical business practices are met by the contact center team, while achieving the best possible customer experience. Major Responsibilities: Provide leadership and support around the organization's short and long-term strategic customer service roadmap Coordinate with key internal and external stakeholders, including customers, sales, supply, distribution and operations, to ensure alignment of customer experience and order to cash initiatives and processes Develop and deliver processes for the team that maintain strategic organization alignment Maintain open communication to keep staff informed of department updates, critical business decisions and corporate messaging; direct updates to corresponding documentation or procedures as needed Provide oversight for department processes to ensure adherence to regulatory requirements, corporate policy and industry standards Manage, coach and support development of all team members Communicate and monitor adherence to performance standards, addressing performance issues Review escalated cases and provide remediation, including follow-up with customers and key stakeholders Examine, analyse, develop and present a variety of operational performance measurement results, deriving insights regarding key performance indicators Manage fast-paced contact center team, with the ability to contribute meaningfully to data-driven process improvements Manage several projects with multiple deliverables simultaneously Industrious relationship builder undertaking and assisting with a variety of tasks associated to customer experience management including but not limited to, team readiness, collaboration with marketing/customer experience, eCommerce, and Customer Service Operations, US. Monitor monthly expenses to seek cost reduction opportunities and react to un-forecasted variances Process a broad mastery of service and administrative functions, including in-depth knowledge of complex product features, processing systems and downstream impacts Proactive monitoring of productivity and quality trends; addressing training opportunities Act as a thought leader; place emphasis and value on innovative solutions and calculated risks Identify, develop and reward top talent while establishing a solid succession plan; build bench strength for critical roles Ensure employee diversity and inclusion through hiring practices and work assignments Perform or delegate any specialized reporting, e.g. weekly/monthly reports, daily contact center reports, etc., that the customer or key partners requests Ownership and follow through of workflows, exceptions and anomalies; ability to identify patterns and trends and offer proactive and practical solutions Manage the Human Resource elements of the team for on-boarding, off-boarding of staff, training and development Minimum Qualifications: Bachelor degree or equivalent in business, communications or related discipline 5+ years minimum, 7+ years preferred experience in customer service/customer experience or related field Demonstrated leadership/team building experience; management experience over a department with demonstrated skills using metrics and quality to drive strategic decision making Ability to act in a complex and rapidly changing business environment, preferably 3 years Experience in regulated industry preferred

Role: Customer Services Coordinator Location: Ellesmere, Shropshire Tenure: 12 month fixed term contract Salary: £20,000 - £25,000 + Benefits Nicholas Associates Group is recruiting on behalf of a long-standing client for a Customer Services Coordinator, to join committed and multi-disciplined team based in their manufacturing and commercial premises in Ellesmere, Shropshire...... click apply for full job details

Salesforce Field Service Functional Consultant We are supporting a well-established consultancy with this opportunity. Location: Remote currently, the client base is in Glasgow Rate: £646.80 per day , currently Outside IR35 until 6th April 2021. This is just under 10 months initially, with likelihood of extension...... click apply for full job details

Service Advisor A leading Kent car dealer group is offering an excellent opportunity for an experienced service advisor join the team at their dealership. As a service advisor you will play a key role in achieving labour revenue targets and will be expected to upsell. Customer satisfaction is a crucial part of this role, the c...... click apply for full job details

GM Roofing is a successful business based in Evesham. Due to continued growth, they are looking to expand their customer care team by recruiting for a Trainee Customer Care Advisor . Being a Trainee Customer Care Advisor with them gives you a fantastic opportunity to showcase your ability to build relationships with customers...... click apply for full job details

Account Manager - Telecoms - London ATC Recruitment is currently looking a Account Manager to work for a leading Telecoms Manage Service Provider. The role is supporting the Sales and Operations Team, providing first class customer support to customers. To be able to take ownership of all allocated requests and provide prompt and detailed updates...... click apply for full job details

Operations Service Manager - Construction Equipment/Forklift Trucks - Northamptonshire - 55-65K Base Plus 30% Bonus (OTE Over 80K) Plus Full Senior Package and Benefits Role Information My client is looking for an experienced After-sales/Service and Branch Manager to drive performance and deliver excellence in the above region...... click apply for full job details

Site Services Assistant Hours: 37 hours per week - shifts with working hours to be agreed Salary: £17,943 We are looking to recruit a Site Services Assistant to join our busy Estates Team to provide support for day-to-day college activities and to ensure the security of college buildings...... click apply for full job details

Customer Service Account Coordinator - Europe position If you have amazing customer service skills, have previous experience handing multiple accounts, have liaised with international suppliers/ distributors then I want to hear from you Monday to Friday 9-5pm permanent up to £23,000 Responsibilities: * Review retailer and distributor quality procedures and requirements ensuring they are understoo...... click apply for full job details

Pyramid8 are working with a leading manufacturing\service Company in West Yorkshire that are looking to recruit additional team members (Junior & Senior) due to an exciting period of growth. This is a fantastic opportunity and offers longevity within a varied role. The business has recently secured multiple business opportunities which sees the business growing in staff and turnover...... click apply for full job details

Senior Customer Support Analyst / Team Leader North Derbyshire (DE7) + Home-based £26 - 27K + comprehensive UK Employee Benefits Do you excel in providing first class customer support of bespoke software? We are recruiting for a talented Senior Support Analyst who can also lead a support team in delivering excellent customer service around the support of our Client's market leading Occupational Health...... click apply for full job details

Specialist Works Engineer £38.50ph Ltd 12 month contract Samlesbury Our client who are a world class manufacturing organisation operating within the defence sector, have recently been given a large new work package for their Samlesbury site and require a talented Facility Management professional to take on the work required during the design, construction and acceptance, inclusive of site prepara...... click apply for full job details

Role: Lead SHEQ Advisor Location: Havant Salary: £45,000 - £50,000 Start date: ASAP My client is looking for an experienced Lead SHEQ Advisor to work on the companys Southern Water Framework projects. The SHEQ Advisor will be responsible for Safety, Health & Environmental of a variety of sites within the Southern Water region...... click apply for full job details