Client Administrators provide excellent client service They're a specialist 350 strong team, who sit alongside the business and support them in tasks that vary from project organisation, to finance system control and much needed e-administration. It's an incredibly interesting and challenging role that provides the opportunity to work directly with our client facing teams and clients. We are currently offering Fixed Term Contract positions What we're looking for: Enthusiasm and passion to deliver exceptional client service Confidence with numbers and budget work Excellent proven organisation, multi-tasking skills and enjoyment in building strong working relationships The role would suit: An experienced project co-ordinator or office administrator used to the demands that exceptional business administration requires. The role: Co-ordinating projects with our client facing teams, including our overseas delivery centres. Preparing and assisting with client communications. Attending internal meetings with senior leaders. Project planning, progress monitoring and reporting. Understanding and administering processes. Data entry administration and reporting. Client Administrators: Work in teams, taking direction from your Client Administrator Team Leader and Client Administrator Manager. Are passionate in the role they play to help achieve business priorities and excellent client service. Enjoy the demands that come with working on client engagements and to defined KPI's. Manage their time, and personal chargeable time. Are willing to learn new tasks and take on new responsibilities when needed. Take the time to learn about our clients, and the services we're providing to them. Share ideas and best practice with colleagues and peers. Travel to other PwC offices as needed. Skills needed: Proven office work experience. Organisation skills, ability to perform tasks and prioritise work, especially when there are conflicting demands. Work effectively under pressure. Ability to interpret financial data and produce relevant reports. Pragmatic in your approach to problem-solving. Good communicator, making sure tasks are clearly understood and taking personal responsibility in dealing with queries to/from the client engagement teams. Attention to detail and the personal motivation to perform your role to the highest standards. Always punctual, flexible and responsive in how you approach your work. Academic or professional qualifications needed: English and Maths GCSE at grades A to C (or equivalent). Microsoft office suite experience, good Excel skills are particularly valued. A degree is not essential for this role. No professional qualifications are needed for this role Training and development Our training and development approach broadens and deepens your knowledge, and is focussed on the learning experience you get in doing the role (70%), learning from others around you (20%) and formal training courses (10%). We call this 70:20:10. That means you'll learn most from an outstanding variety of work, picking up the business, personal and technical skills you need to do well. About Us About PwC We're one of the world's leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them. Assurance Assurance is a dynamic place to be right now, and the variety of opportunities on offer is unprecedented. It's work that really does matter. It matters for businesses, governments and society at large. Our team provides confidence on the most complex decisions companies have to take and this provides a wealth of opportunities to everyone who joins us and works with us. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here Diversity We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. Learn more here
Apr 25, 2018
Full time
Client Administrators provide excellent client service They're a specialist 350 strong team, who sit alongside the business and support them in tasks that vary from project organisation, to finance system control and much needed e-administration. It's an incredibly interesting and challenging role that provides the opportunity to work directly with our client facing teams and clients. We are currently offering Fixed Term Contract positions What we're looking for: Enthusiasm and passion to deliver exceptional client service Confidence with numbers and budget work Excellent proven organisation, multi-tasking skills and enjoyment in building strong working relationships The role would suit: An experienced project co-ordinator or office administrator used to the demands that exceptional business administration requires. The role: Co-ordinating projects with our client facing teams, including our overseas delivery centres. Preparing and assisting with client communications. Attending internal meetings with senior leaders. Project planning, progress monitoring and reporting. Understanding and administering processes. Data entry administration and reporting. Client Administrators: Work in teams, taking direction from your Client Administrator Team Leader and Client Administrator Manager. Are passionate in the role they play to help achieve business priorities and excellent client service. Enjoy the demands that come with working on client engagements and to defined KPI's. Manage their time, and personal chargeable time. Are willing to learn new tasks and take on new responsibilities when needed. Take the time to learn about our clients, and the services we're providing to them. Share ideas and best practice with colleagues and peers. Travel to other PwC offices as needed. Skills needed: Proven office work experience. Organisation skills, ability to perform tasks and prioritise work, especially when there are conflicting demands. Work effectively under pressure. Ability to interpret financial data and produce relevant reports. Pragmatic in your approach to problem-solving. Good communicator, making sure tasks are clearly understood and taking personal responsibility in dealing with queries to/from the client engagement teams. Attention to detail and the personal motivation to perform your role to the highest standards. Always punctual, flexible and responsive in how you approach your work. Academic or professional qualifications needed: English and Maths GCSE at grades A to C (or equivalent). Microsoft office suite experience, good Excel skills are particularly valued. A degree is not essential for this role. No professional qualifications are needed for this role Training and development Our training and development approach broadens and deepens your knowledge, and is focussed on the learning experience you get in doing the role (70%), learning from others around you (20%) and formal training courses (10%). We call this 70:20:10. That means you'll learn most from an outstanding variety of work, picking up the business, personal and technical skills you need to do well. About Us About PwC We're one of the world's leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them. Assurance Assurance is a dynamic place to be right now, and the variety of opportunities on offer is unprecedented. It's work that really does matter. It matters for businesses, governments and society at large. Our team provides confidence on the most complex decisions companies have to take and this provides a wealth of opportunities to everyone who joins us and works with us. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here Diversity We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. Learn more here
Customer Service Officer / Customer Care / Account Management / Administrator Nottingham Commutable from Derby, Mansfield and Loughborough Salary £18,471 per annum + Benefits Our client is the first not-for-profit energy company owned by a local authority. They were set up by the Council to tackle fuel poverty and give people a cheaper, better alternative to the Big Six. They are proud to be leading the way in trying to reduce fuel poverty for those who need help the most. They are a national supplier, with over 100,000 customers and growing fast! They work with a number of other local authorities, such as Leeds, Liverpool, and Derby City Councils, by helping them to create their own energy brand in partnership with them. With others due to launch soon, they are proud to be at the forefront of publicly owned energy supply. They are recruiting for a customer focussed individual to join the team as a Customer Service Officer, acting as the first point of contact for all commercial and domestic customers. You will deal with both inbound and outbound calls with both prospective and existing customers, supporting them with account management, contract, bill or payment queries and recommending tariffs and products available. As a Customer Service Officer you will provide an efficient and effective services to all customers, supporting with various administrative tasks including credit control and debt recovery. The successful candidate will have experience of working within a similar customer focussed role, with experience of providing advice and guidance, resolving customer issues over the phone and promoting products and services. They are looking for an excellent communicator and team player with good organisational skills. It is essential you are a competent IT user with strong Microsoft Office skills.
Apr 25, 2018
Full time
Customer Service Officer / Customer Care / Account Management / Administrator Nottingham Commutable from Derby, Mansfield and Loughborough Salary £18,471 per annum + Benefits Our client is the first not-for-profit energy company owned by a local authority. They were set up by the Council to tackle fuel poverty and give people a cheaper, better alternative to the Big Six. They are proud to be leading the way in trying to reduce fuel poverty for those who need help the most. They are a national supplier, with over 100,000 customers and growing fast! They work with a number of other local authorities, such as Leeds, Liverpool, and Derby City Councils, by helping them to create their own energy brand in partnership with them. With others due to launch soon, they are proud to be at the forefront of publicly owned energy supply. They are recruiting for a customer focussed individual to join the team as a Customer Service Officer, acting as the first point of contact for all commercial and domestic customers. You will deal with both inbound and outbound calls with both prospective and existing customers, supporting them with account management, contract, bill or payment queries and recommending tariffs and products available. As a Customer Service Officer you will provide an efficient and effective services to all customers, supporting with various administrative tasks including credit control and debt recovery. The successful candidate will have experience of working within a similar customer focussed role, with experience of providing advice and guidance, resolving customer issues over the phone and promoting products and services. They are looking for an excellent communicator and team player with good organisational skills. It is essential you are a competent IT user with strong Microsoft Office skills.
Think Specialist Recruitment Ltd
Coventry, Coventry, West Midlands, UK
Job Description We have registered a number of temporary customer service positions with a nation-wide client based in their offices on the outskirts of Coventry. We are looking for the right candidate who will be free to interview this week and start from 1st May 2018 and guarantee the succesful candidates full time working hours and great experience for a large national company. We are currently looking for confident candidates that are looking for office based work, working within a supportive and welcoming team that provides an excellent opportunity within a fast-growing company. Please note that the successful candidates must be able to commit to full time working hours only from Tuesday to Saturday on the below shift pattern, please make a note of this before applying as it is not flexible: Tuesday to Friday, 10am to 7pm and Saturday, 9am to 6pm Duties to include: To answer inbound customer and client queries via inbound telephone calls Deal with customers emails and respond to queries. Track orders and confirm delivery timescales Provide proof of delivery to customers Track drivers to check on deliver whereabouts Ensure all customer calls and emails are actioned within agreed timescales Respond to customer feedback or queries in a positive and professional manner To communicate effectively and professionally with all clients and customers to ensure that all manners are resolved in a satisfactory way Composing responses to complaint letters Candidate requirements: Excellent telephone manner Excellent communication skills - both written and verbal Previous customer service experience - retail, contact centre or hospitality A true team player A hard working and professional attitude towards work If this sounds like the role for you then please get in touch today - we want to hear from you! Send us your CV or why not call into the office to discuss your application with one of our consultants - 01442-531-161. Looking for the next step in your career? Think Specialist Recruitment.
Apr 25, 2018
Full time
Job Description We have registered a number of temporary customer service positions with a nation-wide client based in their offices on the outskirts of Coventry. We are looking for the right candidate who will be free to interview this week and start from 1st May 2018 and guarantee the succesful candidates full time working hours and great experience for a large national company. We are currently looking for confident candidates that are looking for office based work, working within a supportive and welcoming team that provides an excellent opportunity within a fast-growing company. Please note that the successful candidates must be able to commit to full time working hours only from Tuesday to Saturday on the below shift pattern, please make a note of this before applying as it is not flexible: Tuesday to Friday, 10am to 7pm and Saturday, 9am to 6pm Duties to include: To answer inbound customer and client queries via inbound telephone calls Deal with customers emails and respond to queries. Track orders and confirm delivery timescales Provide proof of delivery to customers Track drivers to check on deliver whereabouts Ensure all customer calls and emails are actioned within agreed timescales Respond to customer feedback or queries in a positive and professional manner To communicate effectively and professionally with all clients and customers to ensure that all manners are resolved in a satisfactory way Composing responses to complaint letters Candidate requirements: Excellent telephone manner Excellent communication skills - both written and verbal Previous customer service experience - retail, contact centre or hospitality A true team player A hard working and professional attitude towards work If this sounds like the role for you then please get in touch today - we want to hear from you! Send us your CV or why not call into the office to discuss your application with one of our consultants - 01442-531-161. Looking for the next step in your career? Think Specialist Recruitment.
About the team The Financial Services sector within Consulting at PwC, advises leading financial services organisations. Our ambition is to be the preeminent advisors to the Financial Services industry recognised for delivering sustainable value to our clients. Our engagements incorporate strategy definition, customer transformation, market assessment, operating model design, process re-engineering, through to complex change programmes and implementation. These engagements span front office, middle office and operations within retail, commercial and wholesale banking; insurance; and investment management. We are able to deploy multi-disciplinary teams that use PwC's proven methodologies and tools and apply these with deep industry expertise. We have a number of roles available in our rapidly growing practice and are seeking individuals at Manager grade, based in London. About the role Financial services organisations are looking for ways to grow and create competitive advantage. Our customer transformation team helps our clients differentiate their offering by understanding better who their customers are and how to address their needs. Using digital and emerging technologies, we focus on front office transformation across marketing, sales and service, delivering exceptional customer experiences to help achieve strong commercial and business outcomes. We are looking for individuals with a demonstrably strong track record in this area. You will have worked on projects in areas such as customer strategy, product design and end-to-end digital transformation. You will have a deep understanding of digital trends, customer experience and operational improvement - ideally with exposure across different sectors. Strong consulting skills and industry knowledge are both a must. We want people that can play a leading role in developing our FS Operations practice in this key area of customer transformation. Essential skills and experience Degree educated or equivalent Experience of developing and delivering digitally-enabled customer transformation with strong focus on customer experience (e.g. customer journey mapping, customer segmentation, product design and agile delivery) Experience in user experience design is highly desirable (e.g. front-end prototyping/mockup design). Significant experience working within and (dependant on grade) managing large, complex projects and teams Experience of building sustainable client relationships within Financial Services organisations and to be recognised and respected by clients and colleagues as a knowledgeable, valued and trusted professional Experience of interpreting clients strategic, operational and external drivers for change, gaining respect, building trust and inspiring clients by anticipating their needs and exceeding expectations within the financial services industry Experience of generating a vision and leading teams, establishing direction and motivating people to focus efforts and build commitment towards achieving business goals Experience of being a highly effective developer of people by making time to coach, mentor and develop others Additional Information Need to travel/overnight stays away from home ? Yes - depends on role Opportunity for working from home? No, except on occasion Amount of time client based - approximately 80% Opportunity for job sharing? No Opportunity for flexible working (hours)? Yes, within reason About Us About PwC We're one of the world's leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them. Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here Diversity We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. Learn more here
Apr 25, 2018
Full time
About the team The Financial Services sector within Consulting at PwC, advises leading financial services organisations. Our ambition is to be the preeminent advisors to the Financial Services industry recognised for delivering sustainable value to our clients. Our engagements incorporate strategy definition, customer transformation, market assessment, operating model design, process re-engineering, through to complex change programmes and implementation. These engagements span front office, middle office and operations within retail, commercial and wholesale banking; insurance; and investment management. We are able to deploy multi-disciplinary teams that use PwC's proven methodologies and tools and apply these with deep industry expertise. We have a number of roles available in our rapidly growing practice and are seeking individuals at Manager grade, based in London. About the role Financial services organisations are looking for ways to grow and create competitive advantage. Our customer transformation team helps our clients differentiate their offering by understanding better who their customers are and how to address their needs. Using digital and emerging technologies, we focus on front office transformation across marketing, sales and service, delivering exceptional customer experiences to help achieve strong commercial and business outcomes. We are looking for individuals with a demonstrably strong track record in this area. You will have worked on projects in areas such as customer strategy, product design and end-to-end digital transformation. You will have a deep understanding of digital trends, customer experience and operational improvement - ideally with exposure across different sectors. Strong consulting skills and industry knowledge are both a must. We want people that can play a leading role in developing our FS Operations practice in this key area of customer transformation. Essential skills and experience Degree educated or equivalent Experience of developing and delivering digitally-enabled customer transformation with strong focus on customer experience (e.g. customer journey mapping, customer segmentation, product design and agile delivery) Experience in user experience design is highly desirable (e.g. front-end prototyping/mockup design). Significant experience working within and (dependant on grade) managing large, complex projects and teams Experience of building sustainable client relationships within Financial Services organisations and to be recognised and respected by clients and colleagues as a knowledgeable, valued and trusted professional Experience of interpreting clients strategic, operational and external drivers for change, gaining respect, building trust and inspiring clients by anticipating their needs and exceeding expectations within the financial services industry Experience of generating a vision and leading teams, establishing direction and motivating people to focus efforts and build commitment towards achieving business goals Experience of being a highly effective developer of people by making time to coach, mentor and develop others Additional Information Need to travel/overnight stays away from home ? Yes - depends on role Opportunity for working from home? No, except on occasion Amount of time client based - approximately 80% Opportunity for job sharing? No Opportunity for flexible working (hours)? Yes, within reason About Us About PwC We're one of the world's leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them. Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here Diversity We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. Learn more here
International law firm are now looking to recruit a new Client Relationship Manager, London. Your new company An international law firm that ranks amongst the top law firms globally, with a long - standing reputation for delivering high - quality legal advice. Your new role ..... click apply for full job details
Apr 25, 2018
Full time
International law firm are now looking to recruit a new Client Relationship Manager, London. Your new company An international law firm that ranks amongst the top law firms globally, with a long - standing reputation for delivering high - quality legal advice. Your new role ..... click apply for full job details
Swan Housing Association
Billericay, Billericay, Essex, UK
Swan Housing Association provides supported housing to around 400 customers as well as a care service with in excess of 2,000 customers per year. We are constantly looking to be the best that we can be for the people that need us the most. We already pride ourselves on being innovative and our people having the right attitude to deliver excellent customer services. What else can you bring to the table? Service Development Manager Salary: £35,000 per annum Based: Billericay, Essex This is an exciting opportunity to work within our Care and Support Team to help shape our future. We are looking to grow as well as provide market leading care and support. This requires a Service Development Manager to understand the external environment and create opportunities that meet our mission. We are also committed to continued improvement and value for money within our services, therefore the ability to assess, review and manage change is crucial. Experience of working in a care and support environment is advantageous, and a proven track record of service development and bid writing is essential. Equally important is a passion for excellent customer services and a track record of bringing consistent improvement to services. We have recently invested into our software systems and are welcoming colleagues with a passion for using our digital platforms to be agile and effective. If you think you are the best person to help us create an even better offer for our customers, we want to hear from you. A full clean driving licence and access to a vehicle is vital for this role. We offer a wide range of benefits including a Pension scheme, Private Healthcare and Life assurance. There is a generous holiday entitlement and we are committed to training and developing all of our employees. Closing Date for applications: 27th April 2018 TO APPLY AND FOR MORE INFORMATION: If you would like to find out more about this position and to apply, please click the Apply button to be directed to the Swan Housing website where you can download the job description and complete your application. Swan is an equal opportunity employer and welcomes applicants from diverse backgrounds. Swan is committed to and demonstrates safeguarding, promoting the welfare of children, young people and vulnerable adults. Swan is a Disability Confident employer. No agencies please.
Apr 25, 2018
Full time
Swan Housing Association provides supported housing to around 400 customers as well as a care service with in excess of 2,000 customers per year. We are constantly looking to be the best that we can be for the people that need us the most. We already pride ourselves on being innovative and our people having the right attitude to deliver excellent customer services. What else can you bring to the table? Service Development Manager Salary: £35,000 per annum Based: Billericay, Essex This is an exciting opportunity to work within our Care and Support Team to help shape our future. We are looking to grow as well as provide market leading care and support. This requires a Service Development Manager to understand the external environment and create opportunities that meet our mission. We are also committed to continued improvement and value for money within our services, therefore the ability to assess, review and manage change is crucial. Experience of working in a care and support environment is advantageous, and a proven track record of service development and bid writing is essential. Equally important is a passion for excellent customer services and a track record of bringing consistent improvement to services. We have recently invested into our software systems and are welcoming colleagues with a passion for using our digital platforms to be agile and effective. If you think you are the best person to help us create an even better offer for our customers, we want to hear from you. A full clean driving licence and access to a vehicle is vital for this role. We offer a wide range of benefits including a Pension scheme, Private Healthcare and Life assurance. There is a generous holiday entitlement and we are committed to training and developing all of our employees. Closing Date for applications: 27th April 2018 TO APPLY AND FOR MORE INFORMATION: If you would like to find out more about this position and to apply, please click the Apply button to be directed to the Swan Housing website where you can download the job description and complete your application. Swan is an equal opportunity employer and welcomes applicants from diverse backgrounds. Swan is committed to and demonstrates safeguarding, promoting the welfare of children, young people and vulnerable adults. Swan is a Disability Confident employer. No agencies please.
Oyster Consultants
1A Market St, Edinburgh, Edinburgh EH1 1DE, UK
Greek Customer Service Advisor - Financial Services Do you want to work for a well-respected global Bank? Are you looking for a fun, professional and energetic environment? Do you excel at customer service, are you looking for a permanent, full time role? Then this is the perfect job for you! OYSTERS client is a global leader in customer service solutions, representing some of the worlds largest and most respected Banks and Financial Services companies. Their customer service centre is based literally just a short walk from Edinburgh Park rail or tram station. We are on the lookout for Greek customer service advisors to join the growing team based in the Edinburgh office, delivering exceptional customer service every day to every single customer. You also must have fantastic communication skills both over the phone and in emails to ensure you can deliver excellent service in both aspects. YOU WILL GET Full time jobs, offering 40 hours per week across 5 days £16,500PA plus employer benefits Monday - Sunday Shifts A start date in the next 1-2 weeks Fast and efficient recruitment process To work in a bright, modern, and dynamic multicultural office Excellent staff facilities including chill out rooms On-going training and career development Pension Scheme. Annual rewards and bonus opportunity Team and Company Events. Shift patterns - over 5 days per week The opportunity to work with and support the customers of globally recognized companies and services Live and work in the beautiful city of Edinburgh Office location in the South West of the City Close to bus routes and Edinburgh Park train station Do you want to find out more? How do you apply? Contact Maria by submitting your CV via this ad. She is based in our Edinburgh office and will call you back soon. We will guide you through the short but efficient recruitment process, ensuring that you are fully prepared for your first day as a Customer Service Advisor. Please note - you MUST be confident of passing a credit check to work on a financial services account. Suitable for: Call Center Agents, Customer Service Advisors, Customer service agents, call Centre advisors, Customer Service experience in retail or hospitality.
Apr 25, 2018
Greek Customer Service Advisor - Financial Services Do you want to work for a well-respected global Bank? Are you looking for a fun, professional and energetic environment? Do you excel at customer service, are you looking for a permanent, full time role? Then this is the perfect job for you! OYSTERS client is a global leader in customer service solutions, representing some of the worlds largest and most respected Banks and Financial Services companies. Their customer service centre is based literally just a short walk from Edinburgh Park rail or tram station. We are on the lookout for Greek customer service advisors to join the growing team based in the Edinburgh office, delivering exceptional customer service every day to every single customer. You also must have fantastic communication skills both over the phone and in emails to ensure you can deliver excellent service in both aspects. YOU WILL GET Full time jobs, offering 40 hours per week across 5 days £16,500PA plus employer benefits Monday - Sunday Shifts A start date in the next 1-2 weeks Fast and efficient recruitment process To work in a bright, modern, and dynamic multicultural office Excellent staff facilities including chill out rooms On-going training and career development Pension Scheme. Annual rewards and bonus opportunity Team and Company Events. Shift patterns - over 5 days per week The opportunity to work with and support the customers of globally recognized companies and services Live and work in the beautiful city of Edinburgh Office location in the South West of the City Close to bus routes and Edinburgh Park train station Do you want to find out more? How do you apply? Contact Maria by submitting your CV via this ad. She is based in our Edinburgh office and will call you back soon. We will guide you through the short but efficient recruitment process, ensuring that you are fully prepared for your first day as a Customer Service Advisor. Please note - you MUST be confident of passing a credit check to work on a financial services account. Suitable for: Call Center Agents, Customer Service Advisors, Customer service agents, call Centre advisors, Customer Service experience in retail or hospitality.
Webrecruit
France Furlong, Great Linford, Great Linford, Milton Keynes, Buckinghamshire MK14 5EH, UK
Customer Support Executive - Accountancy Software Milton Keynes, Buckinghamshire If you are a customer service or account management professional from an accountancy or software support background, this is the perfect role to consolidate your experience as a Customer Support Executive. You'll have the chance to join a forward-thinking business, advance and develop your experience and knowledge through the daily use of their amazing software and grow your customer skills through dynamic and engaging interactions. The Company: Our client is a globally operating provider of leading software solutions for investment, asset and property management clients in both the Commercial and Residential sectors. Due to continuing team expansion, a new opportunity has arisen for a Customer Support Executive to join their site in Milton Keynes. With an international customer base and major clients based in North America, Europe, the Middle East, Asia and Australia, as well as the UK, this is an exceptional time to join our client as a Customer Support Executive and push your career to the next level. The Rewards: - Salary of £25,000 - £35,000 negotiable DOE - Profit share - Great location with links to public transport and the town centre - BUPA medical cover - Non-contributory pension scheme - Death in Service benefit - Income protection scheme - 25 days' holiday Based in open plan, modern offices with brand new furnishings, our client's work environment is friendly and collaborative. You'll join a talented team who support each other and are happy to share their knowledge and best practice to ensure that customers receive a world-class service. Our client offers a structured training programme for new starters, as well as ongoing mentorship to enable you to realise your full potential. The Role: As a Customer Support Executive, you will provide a high-quality service to users of our client's accountancy application and ensure that their support queries are swiftly resolved. Joining a small, close-knit team, you will: - Build strong, long-lasting relationships with customers - Identify issues and manage/deliver resolution plans - Prioritise queries and advise customers of the status of their issue - Update the support logs with all actions taken - Escalate issues as required About You: To be considered, you will need: - At least two years' experience in customer service or account management - Knowledge of accountancy practices and/or terminology gained from a qualification or practical experience OR - Software support experience Any software application support experience would be of particular interest, especially if the application was held on an Oracle or SQL Database platform. Our client is eager to hear from candidates with experience as a Technical Account Manager, Software Support Technician, Customer Advisor, or Customer Account Manager. Other companies may call this role Client Services Executive, Customer Representative, Software Support Advisor, or Client Account Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you are an ambitious Customer Support Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Working hours: 8:30 - 5:30pm (40 hours per week)
Apr 25, 2018
Full time
Customer Support Executive - Accountancy Software Milton Keynes, Buckinghamshire If you are a customer service or account management professional from an accountancy or software support background, this is the perfect role to consolidate your experience as a Customer Support Executive. You'll have the chance to join a forward-thinking business, advance and develop your experience and knowledge through the daily use of their amazing software and grow your customer skills through dynamic and engaging interactions. The Company: Our client is a globally operating provider of leading software solutions for investment, asset and property management clients in both the Commercial and Residential sectors. Due to continuing team expansion, a new opportunity has arisen for a Customer Support Executive to join their site in Milton Keynes. With an international customer base and major clients based in North America, Europe, the Middle East, Asia and Australia, as well as the UK, this is an exceptional time to join our client as a Customer Support Executive and push your career to the next level. The Rewards: - Salary of £25,000 - £35,000 negotiable DOE - Profit share - Great location with links to public transport and the town centre - BUPA medical cover - Non-contributory pension scheme - Death in Service benefit - Income protection scheme - 25 days' holiday Based in open plan, modern offices with brand new furnishings, our client's work environment is friendly and collaborative. You'll join a talented team who support each other and are happy to share their knowledge and best practice to ensure that customers receive a world-class service. Our client offers a structured training programme for new starters, as well as ongoing mentorship to enable you to realise your full potential. The Role: As a Customer Support Executive, you will provide a high-quality service to users of our client's accountancy application and ensure that their support queries are swiftly resolved. Joining a small, close-knit team, you will: - Build strong, long-lasting relationships with customers - Identify issues and manage/deliver resolution plans - Prioritise queries and advise customers of the status of their issue - Update the support logs with all actions taken - Escalate issues as required About You: To be considered, you will need: - At least two years' experience in customer service or account management - Knowledge of accountancy practices and/or terminology gained from a qualification or practical experience OR - Software support experience Any software application support experience would be of particular interest, especially if the application was held on an Oracle or SQL Database platform. Our client is eager to hear from candidates with experience as a Technical Account Manager, Software Support Technician, Customer Advisor, or Customer Account Manager. Other companies may call this role Client Services Executive, Customer Representative, Software Support Advisor, or Client Account Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you are an ambitious Customer Support Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Working hours: 8:30 - 5:30pm (40 hours per week)
Want to be a part of the team responsible for revolutionising Recommendations at ASOS? Developing personalised customer experiences is rooted in our culture. Were obsessed with our customers and dont want them to spend ages searching for their new product amongst the 85,000+ amazing products we offer, so our Recommendations team are well into their journey to ensure each of our customers gets a unique experience and can find the products they love in one or two clicks. You will be working extensively with multiple components of our micro services architecture in our Customer Experience domain, such as the core Recommendations API and the importer of Product Feeds. Most of them are Cloud Services hosted in Azure and written in C#. You will also work with cool technologies like Elasticsearch, Cosmos DB and Azure Data Factory. Youll also be part of our BA Community, led by our Principle BA whose role is to help make you and all our BAs be the very best they can be. He will be as passionate about your development as a business analyst as you are. You will be invited to community events, BA sessions and Meet Ups to support you in your career. If you are an experienced Business Analyst with a passion for technology, big data and appreciate how important the backend engine is to the incredible experience we offer our customers, then we would really like to hear from you What youll be doing: You will be responsible for end to end requirements management and will work to deliver business requirements across the entire project and product lifecycle, from initial discovery through to launch and benefit realisation, driving forward new features that we can unlock as we move to an Azure infrastructure Lead refinement sessions and participating in stand ups, reviews, retrospectives and product demonstrations Elicit, understand, document and prioritise high level business requirements and turn them into accurate user stories that the scrum teams you work with can deliver Develop, prioritise and maintain the backlog of user stories ongoing for implementation Define NFRs and their importance in truly delivering business value, with a keen eye on performance and security given the domain and volume of transaction we handle Work with Software Engineering, Architecture and Data Science throughout the lifecycle of the project, ensuring that requirements are delivered at all required stages Review and providing feedback on user stories delivered, demonstrating product deliverables and sharing your teams success stories with the rest of the business Manage stakeholder relationships and needs at various levels throughout the business Own the areas requirements, by establishing and maintaining a strong relationship with Product Management, continually enhance your expertise of the area and assess the potential impact of any changes Work closely with the Agile Delivery Manager & Product Manager to create a fantastic and collaborative working environment Obsessed delivering customer value quickly, iterating and learning " comfortable pushing back and challenging status quo Able to articulate technical pieces of work specifically illustrating the business value Wed like to meet someone with Experience leading business analysis in a complex environment, working with multiple teams and stakeholders A passion for back-end technology/working with API teams Proven involvement with Customer Experience-related projects Experience across the full project lifecycle (from initiation through to benefits realisation) within both structured and agile project environments An appreciation of the business context youre working in, considering all perspectives, and being clear on the why An obsession with performance, like us " optimisation is key Ambition, a hard-working but informal work manner, and a great sense of humour Whats in it for you: Generous salary, bonus and pension matching Great development programmes Amazing offices and great culture 25 days holiday plus one extra day for your birthday Subsidised gym and canteen Huge staff discount and regular sample sales Life Insurance, medical care, cycle to work scheme And tonnes more Technology at ASOS Some call it IT but at ASOS we call it Technology and we like to think of ourselves as being very different to your average IT department. Technology at ASOS has and will always be at the heart of the ASOS business; we play a fundamental part in contributing to our ambitious growth plans as well as a being a critical enabler to ensuring ASOS is constantly adapting to our customers changing shopping behaviours. As a Technology community we are a bunch of talented Technology professionals who love and thrive in working in a creative, commercial and challenging environment. We plan the Technology roadmap to be totally aligned to what ASOS and our customers need and then we make it our business to deliver world class solutions. To get the opportunity to be part of a proactive team in a global company as successful as ASOS come and talk to us about some of the best on the job experience and development available.
Apr 25, 2018
Full time
Want to be a part of the team responsible for revolutionising Recommendations at ASOS? Developing personalised customer experiences is rooted in our culture. Were obsessed with our customers and dont want them to spend ages searching for their new product amongst the 85,000+ amazing products we offer, so our Recommendations team are well into their journey to ensure each of our customers gets a unique experience and can find the products they love in one or two clicks. You will be working extensively with multiple components of our micro services architecture in our Customer Experience domain, such as the core Recommendations API and the importer of Product Feeds. Most of them are Cloud Services hosted in Azure and written in C#. You will also work with cool technologies like Elasticsearch, Cosmos DB and Azure Data Factory. Youll also be part of our BA Community, led by our Principle BA whose role is to help make you and all our BAs be the very best they can be. He will be as passionate about your development as a business analyst as you are. You will be invited to community events, BA sessions and Meet Ups to support you in your career. If you are an experienced Business Analyst with a passion for technology, big data and appreciate how important the backend engine is to the incredible experience we offer our customers, then we would really like to hear from you What youll be doing: You will be responsible for end to end requirements management and will work to deliver business requirements across the entire project and product lifecycle, from initial discovery through to launch and benefit realisation, driving forward new features that we can unlock as we move to an Azure infrastructure Lead refinement sessions and participating in stand ups, reviews, retrospectives and product demonstrations Elicit, understand, document and prioritise high level business requirements and turn them into accurate user stories that the scrum teams you work with can deliver Develop, prioritise and maintain the backlog of user stories ongoing for implementation Define NFRs and their importance in truly delivering business value, with a keen eye on performance and security given the domain and volume of transaction we handle Work with Software Engineering, Architecture and Data Science throughout the lifecycle of the project, ensuring that requirements are delivered at all required stages Review and providing feedback on user stories delivered, demonstrating product deliverables and sharing your teams success stories with the rest of the business Manage stakeholder relationships and needs at various levels throughout the business Own the areas requirements, by establishing and maintaining a strong relationship with Product Management, continually enhance your expertise of the area and assess the potential impact of any changes Work closely with the Agile Delivery Manager & Product Manager to create a fantastic and collaborative working environment Obsessed delivering customer value quickly, iterating and learning " comfortable pushing back and challenging status quo Able to articulate technical pieces of work specifically illustrating the business value Wed like to meet someone with Experience leading business analysis in a complex environment, working with multiple teams and stakeholders A passion for back-end technology/working with API teams Proven involvement with Customer Experience-related projects Experience across the full project lifecycle (from initiation through to benefits realisation) within both structured and agile project environments An appreciation of the business context youre working in, considering all perspectives, and being clear on the why An obsession with performance, like us " optimisation is key Ambition, a hard-working but informal work manner, and a great sense of humour Whats in it for you: Generous salary, bonus and pension matching Great development programmes Amazing offices and great culture 25 days holiday plus one extra day for your birthday Subsidised gym and canteen Huge staff discount and regular sample sales Life Insurance, medical care, cycle to work scheme And tonnes more Technology at ASOS Some call it IT but at ASOS we call it Technology and we like to think of ourselves as being very different to your average IT department. Technology at ASOS has and will always be at the heart of the ASOS business; we play a fundamental part in contributing to our ambitious growth plans as well as a being a critical enabler to ensuring ASOS is constantly adapting to our customers changing shopping behaviours. As a Technology community we are a bunch of talented Technology professionals who love and thrive in working in a creative, commercial and challenging environment. We plan the Technology roadmap to be totally aligned to what ASOS and our customers need and then we make it our business to deliver world class solutions. To get the opportunity to be part of a proactive team in a global company as successful as ASOS come and talk to us about some of the best on the job experience and development available.
Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Mercedes-Benz and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology. Basic analysis and interpretation of data to optimise results.Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
Apr 25, 2018
Full time
Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Mercedes-Benz and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology. Basic analysis and interpretation of data to optimise results.Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Joining us as a Sales Executive, means you will support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. Not only are we offering an amazing opportunity to develop your sales career we have a realistic OTE of £45K alongside a tax free Audi and fuel card. About You You must have a passion to engage with customers on a daily basis helping them to find the car of their dreams. A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Apr 25, 2018
Full time
Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Joining us as a Sales Executive, means you will support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. Not only are we offering an amazing opportunity to develop your sales career we have a realistic OTE of £45K alongside a tax free Audi and fuel card. About You You must have a passion to engage with customers on a daily basis helping them to find the car of their dreams. A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Your new company Excellent opportunity to join an internationally recognised logistics organisation to work as a construction project manager. You will be joining a highly reputable organisation who are rapidly growing and investing in both their employees and property. Your new role ..... click apply for full job details
Apr 25, 2018
Full time
Your new company Excellent opportunity to join an internationally recognised logistics organisation to work as a construction project manager. You will be joining a highly reputable organisation who are rapidly growing and investing in both their employees and property. Your new role ..... click apply for full job details
Our customers are at the heart of everything we do, which means that we try to get things right for them first time, every time. We're 24/7, we're multi-channel and we're truly global. All of this means that we strive to make our customer's journey with us something we're proud of. We're an energetic, friendly bunch and we thrive in our ever-changing business. Whether we're reviewing orders, making sure customers are protected when they shop with us or whether it's having a chat with a customer seeking that perfect outfit, we enjoy being a part of the ASOS journey and being a part of its success.
Apr 25, 2018
Full time
Our customers are at the heart of everything we do, which means that we try to get things right for them first time, every time. We're 24/7, we're multi-channel and we're truly global. All of this means that we strive to make our customer's journey with us something we're proud of. We're an energetic, friendly bunch and we thrive in our ever-changing business. Whether we're reviewing orders, making sure customers are protected when they shop with us or whether it's having a chat with a customer seeking that perfect outfit, we enjoy being a part of the ASOS journey and being a part of its success.
Nationwide Building Society
Manor Rd, Bournemouth, Bournemouth BH1, UK
Introduction We are currently recruiting for passionate and customer focused individuals to join our Collections and Recoveries Customer Contact team in Bournemouth. This is an important roles and it's vital we have highly skilled, professional, customer focused people on board. In return, we are committed to rewarding performance and promoting the best. So, with hard work, dedication, the right attitude and performance, there is a career and reward structure in place to facilitate your progression. • Full Time (35 hours per week), working varied shifts between the hours of 8am-8pm Monday to Friday and 9am-5pm on occasional Saturdays (with lieu back in the week given) • Start date - ASAP Who we're looking for As a minimum requirement you'll: Be customer focused and have experience of working within a customer service environment. You'll have a genuine passion for delivering a fantastic customer experience. Have good PC skills as you'll need to move around our systems quickly and efficiently whilst speaking to our customers. Keyboard skills and accuracy of data input are critical to ensure that errors are kept to a minimum and our records are correctly maintained. Have great communication skills with the ability to adapt your communication style to suit each customer, ensuring you explain matters to customers in a clear way that they can fully understand Have a good degree of empathy and excellent people skills with a natural curiosity to help you quickly understand customers' problems and potential solutions. Making decisions & responding to customer enquiries received via in bound and out bound telephone contact in line with the Departments' quality standards, in a customer focused manner & in accordance with regulatory requirements It would be nice if you also have: Experience of working with mortgages; although this is not essential as training will be given What you'll be doing The main purpose of this role is to discuss customer repayment strategy linked to interest only mortgages via in bound and out bound telephone contact. You will be required to record accurate information on customer mortgage payment strategy, and direct customers to appropriate advice providers, as well as supporting customers who contact Nationwide with questions related to the repayment of their mortgage borrowing. You will discuss all options available to the customer and to deliver excellent customer service by ensuring the needs of the customer are met in line with legislative, regulatory and society policies. You will also be responsible for: Making decisions & responding to customer enquiries received via in bound and out bound telephone contact in line with the Departments' quality standards, in a customer focused manner & in accordance with regulatory requirements Taking personal ownership and responsibility to help the customer understand the impact of their financial situation and directing them appropriately Responding to other departments' enquiries through a variety of channels • Correctly input confidential data and ensure that efficient and accurate customer records are maintained, in line with policies and procedures. Demonstrate & maintain own product, process, policy regulatory & system knowledge Commit to a continuous improvement culture through participation in team meetings, interaction with the team and its line management and generation of ideas for improving processes.
Apr 25, 2018
Full time
Introduction We are currently recruiting for passionate and customer focused individuals to join our Collections and Recoveries Customer Contact team in Bournemouth. This is an important roles and it's vital we have highly skilled, professional, customer focused people on board. In return, we are committed to rewarding performance and promoting the best. So, with hard work, dedication, the right attitude and performance, there is a career and reward structure in place to facilitate your progression. • Full Time (35 hours per week), working varied shifts between the hours of 8am-8pm Monday to Friday and 9am-5pm on occasional Saturdays (with lieu back in the week given) • Start date - ASAP Who we're looking for As a minimum requirement you'll: Be customer focused and have experience of working within a customer service environment. You'll have a genuine passion for delivering a fantastic customer experience. Have good PC skills as you'll need to move around our systems quickly and efficiently whilst speaking to our customers. Keyboard skills and accuracy of data input are critical to ensure that errors are kept to a minimum and our records are correctly maintained. Have great communication skills with the ability to adapt your communication style to suit each customer, ensuring you explain matters to customers in a clear way that they can fully understand Have a good degree of empathy and excellent people skills with a natural curiosity to help you quickly understand customers' problems and potential solutions. Making decisions & responding to customer enquiries received via in bound and out bound telephone contact in line with the Departments' quality standards, in a customer focused manner & in accordance with regulatory requirements It would be nice if you also have: Experience of working with mortgages; although this is not essential as training will be given What you'll be doing The main purpose of this role is to discuss customer repayment strategy linked to interest only mortgages via in bound and out bound telephone contact. You will be required to record accurate information on customer mortgage payment strategy, and direct customers to appropriate advice providers, as well as supporting customers who contact Nationwide with questions related to the repayment of their mortgage borrowing. You will discuss all options available to the customer and to deliver excellent customer service by ensuring the needs of the customer are met in line with legislative, regulatory and society policies. You will also be responsible for: Making decisions & responding to customer enquiries received via in bound and out bound telephone contact in line with the Departments' quality standards, in a customer focused manner & in accordance with regulatory requirements Taking personal ownership and responsibility to help the customer understand the impact of their financial situation and directing them appropriately Responding to other departments' enquiries through a variety of channels • Correctly input confidential data and ensure that efficient and accurate customer records are maintained, in line with policies and procedures. Demonstrate & maintain own product, process, policy regulatory & system knowledge Commit to a continuous improvement culture through participation in team meetings, interaction with the team and its line management and generation of ideas for improving processes.
WHSmith are looking for our next shining star! Are you customer driven; and have an emphasis not only on commercials but harnessing talent and succession? Could you be one of our future leaders? We have a fantastic opportunity for a Store Manager Designate to join our North London Region. As a Store Manager Designate you will be allocated a base store for initial training and also gain experience across our different store formats including Rail, Hospital and Café during your first 12 weeks, working alongside our successful managers in some of our top performing stores. This provides you with a true insight into what it will be like to manage your own WHSmith store. After your training, it is intended that you will take responsibility for your own store as soon as one becomes available so please note you will need to be flexible to travel within 30miles /1 hour from your base store. This is an excellent opportunity to join our growing Travel business with scope to manage a multi million pound turnover store! What you'll do: As an experienced Manager, you'll take pride in running an outstanding operation - driving sales, managing costs and inspiring the team to make sure every customer has a brilliant experience. It's also important that you create a positive rapport with our landlords too! Hands-on, target-focused and entrepreneurial - you'll treat the business as your own. Looking after all elements of the employee lifecycle, from recruitment and training onwards, you'll take charge of your team's development. What's in it for you? You've got tried and tested retail skills. Here, you can use them to the full. As effectively manager of your own business, it'll be down to you make sales soar. We have an inclusive culture and welcome innovative thinking - it could open the door to future progression. We'll trust you to get things done using your initiative and bringing in new ideas. We also support you through our Retail Academy which helps managers learn and progress. Want more? You can expect some fab rewards, including 25 days holiday, generous staff discount, annual performance related bonus, pension and much more! Who we're looking for: You're a skilled retail or hospitality manager - in your element when inspiring a team. You lead by example, showing them what great customer service looks like. With this approach, you'll win the respect of staff at every level, getting the best from each individual and encouraging them to develop. Commercially sharp, you know that putting customers first is key to meeting targets and budgets, and you'll take full responsibility for P&L. If you have previous experience of managing landlord relationships and proven experience of delivering excellent operational processes this would be highly desirable. If you set high standards and are highly driven you'll go far at WHSmith! About us You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But did you know we've been around since 1792 and have over 14,000 employees across the globe and have consistently outperformed other major retailers over the past ten years? We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism. At WHSmith we love progressing our people, so there are No Limits to where your career can go!
Apr 25, 2018
Full time
WHSmith are looking for our next shining star! Are you customer driven; and have an emphasis not only on commercials but harnessing talent and succession? Could you be one of our future leaders? We have a fantastic opportunity for a Store Manager Designate to join our North London Region. As a Store Manager Designate you will be allocated a base store for initial training and also gain experience across our different store formats including Rail, Hospital and Café during your first 12 weeks, working alongside our successful managers in some of our top performing stores. This provides you with a true insight into what it will be like to manage your own WHSmith store. After your training, it is intended that you will take responsibility for your own store as soon as one becomes available so please note you will need to be flexible to travel within 30miles /1 hour from your base store. This is an excellent opportunity to join our growing Travel business with scope to manage a multi million pound turnover store! What you'll do: As an experienced Manager, you'll take pride in running an outstanding operation - driving sales, managing costs and inspiring the team to make sure every customer has a brilliant experience. It's also important that you create a positive rapport with our landlords too! Hands-on, target-focused and entrepreneurial - you'll treat the business as your own. Looking after all elements of the employee lifecycle, from recruitment and training onwards, you'll take charge of your team's development. What's in it for you? You've got tried and tested retail skills. Here, you can use them to the full. As effectively manager of your own business, it'll be down to you make sales soar. We have an inclusive culture and welcome innovative thinking - it could open the door to future progression. We'll trust you to get things done using your initiative and bringing in new ideas. We also support you through our Retail Academy which helps managers learn and progress. Want more? You can expect some fab rewards, including 25 days holiday, generous staff discount, annual performance related bonus, pension and much more! Who we're looking for: You're a skilled retail or hospitality manager - in your element when inspiring a team. You lead by example, showing them what great customer service looks like. With this approach, you'll win the respect of staff at every level, getting the best from each individual and encouraging them to develop. Commercially sharp, you know that putting customers first is key to meeting targets and budgets, and you'll take full responsibility for P&L. If you have previous experience of managing landlord relationships and proven experience of delivering excellent operational processes this would be highly desirable. If you set high standards and are highly driven you'll go far at WHSmith! About us You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But did you know we've been around since 1792 and have over 14,000 employees across the globe and have consistently outperformed other major retailers over the past ten years? We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism. At WHSmith we love progressing our people, so there are No Limits to where your career can go!
Job Description Telesales Executive Hours: Monday to Thursday - 9am to 5:30pm: 8.30am to 5.00pm on Fridays. Permanent position. Salary: 11k - 18k dependant on experience + OTE 16k - 23k. Uncapped bonuses and also additional incentives Role: Business to business telesales and lead generation. We are a fast growing business looking for focused, driven and ambitious Telesales Executives to join our expanding team in our luxurious offices based in Earl Shilton. Lots of career progression opportunities for the correct candidate. We work in a fun environment and there are lots of additional incentives for the right candidate. You will need a resilient attitude and confident telephone manner and the ability to learn, so you can take full advantage of this fantastic opportunity. To Apply: You will be an excellent communicator and have good level of IT/Maths/English and be comfortable in a business to business sales environment and be used to working within a performance based target driven environment. You will be hungry to succeed and earn as much money as possible!
Apr 25, 2018
Full time
Job Description Telesales Executive Hours: Monday to Thursday - 9am to 5:30pm: 8.30am to 5.00pm on Fridays. Permanent position. Salary: 11k - 18k dependant on experience + OTE 16k - 23k. Uncapped bonuses and also additional incentives Role: Business to business telesales and lead generation. We are a fast growing business looking for focused, driven and ambitious Telesales Executives to join our expanding team in our luxurious offices based in Earl Shilton. Lots of career progression opportunities for the correct candidate. We work in a fun environment and there are lots of additional incentives for the right candidate. You will need a resilient attitude and confident telephone manner and the ability to learn, so you can take full advantage of this fantastic opportunity. To Apply: You will be an excellent communicator and have good level of IT/Maths/English and be comfortable in a business to business sales environment and be used to working within a performance based target driven environment. You will be hungry to succeed and earn as much money as possible!
Job Description Permanent Position: Monday to Friday 9:00am - 5:30pm - 30min lunch. Location: Close to Nottingham City centre, NG2 4BG. Salary : £16,000 pa. Based in Colwick, Nottingham, Librex Educational Limited manufacture and supply a wide range of products to Businesses, Schools, Local Authorities, Hospitals and the General Public. We pride ourselves on providing outstanding service and quality of goods and always endeavour to 'go the extra mile' to provide positive solutions for our customers at competitive prices. Librex Educational Limited are looking for an experienced, hard-working and motivated individual with a high level of integrity to join our successful business. We offer a fast-paced, professional environment, which requires responsible and reliant personnel, with a keen desire for self-growth. The Role The Customer Services / Order Processing Advisor will be required to develop strong relationships with new and existing customers, generate sales, manage customer enquiries and process new order enquiries via telephone, fax, email and post. The role will also include preparing price quotations and liaising with stock control to ensure that goods are scheduled to arrive on time. Duties and Responsibility As Customer Services / Order Processing Advisor you will be responsible for ensuring that all duties are carried out accurately, efficiently and in a timely manner. You will be involved in supporting the office team in a wide variety of responsibilities, including but not limited to the following: Generating sales and managing customer enquiries over the telephone Developing strong relationships with potential and existing customers Liaising efficiently with customers and colleagues regularly to ensure the customer's needs are met at all times Inputting new orders into the Company stock processing system Liaison with stock control to ensure that goods are despatched to customers on time Customer account administration Managing quotations Sourcing and sending sample requests Experience/Skills required Minimum BA (Hons) 2:1 or Significant recent experience in a similar role (where specific UK qualifications are required we will take into account overseas equivalents). Core strengths in English, Grammar and Mathematics Good Microsoft Word and Excel Skills Positive and caring telephone manner Strong communication and interpersonal skills Ability to win new business The ability to work on own initiative and as part of a team A proven track record in Telesales and Order Processing Are you a proactive, forward thinking person with a real team/ 'will do' work ethic. Driven, ambitious and motivated and want to progress your experience and prove your value?In return we offer a long-term career, working with an established and well-respected brand. How to apply: Please include your Covering Letter along with your current CV .
Apr 25, 2018
Full time
Job Description Permanent Position: Monday to Friday 9:00am - 5:30pm - 30min lunch. Location: Close to Nottingham City centre, NG2 4BG. Salary : £16,000 pa. Based in Colwick, Nottingham, Librex Educational Limited manufacture and supply a wide range of products to Businesses, Schools, Local Authorities, Hospitals and the General Public. We pride ourselves on providing outstanding service and quality of goods and always endeavour to 'go the extra mile' to provide positive solutions for our customers at competitive prices. Librex Educational Limited are looking for an experienced, hard-working and motivated individual with a high level of integrity to join our successful business. We offer a fast-paced, professional environment, which requires responsible and reliant personnel, with a keen desire for self-growth. The Role The Customer Services / Order Processing Advisor will be required to develop strong relationships with new and existing customers, generate sales, manage customer enquiries and process new order enquiries via telephone, fax, email and post. The role will also include preparing price quotations and liaising with stock control to ensure that goods are scheduled to arrive on time. Duties and Responsibility As Customer Services / Order Processing Advisor you will be responsible for ensuring that all duties are carried out accurately, efficiently and in a timely manner. You will be involved in supporting the office team in a wide variety of responsibilities, including but not limited to the following: Generating sales and managing customer enquiries over the telephone Developing strong relationships with potential and existing customers Liaising efficiently with customers and colleagues regularly to ensure the customer's needs are met at all times Inputting new orders into the Company stock processing system Liaison with stock control to ensure that goods are despatched to customers on time Customer account administration Managing quotations Sourcing and sending sample requests Experience/Skills required Minimum BA (Hons) 2:1 or Significant recent experience in a similar role (where specific UK qualifications are required we will take into account overseas equivalents). Core strengths in English, Grammar and Mathematics Good Microsoft Word and Excel Skills Positive and caring telephone manner Strong communication and interpersonal skills Ability to win new business The ability to work on own initiative and as part of a team A proven track record in Telesales and Order Processing Are you a proactive, forward thinking person with a real team/ 'will do' work ethic. Driven, ambitious and motivated and want to progress your experience and prove your value?In return we offer a long-term career, working with an established and well-respected brand. How to apply: Please include your Covering Letter along with your current CV .
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Our customers are at the heart of everything we do, which means that we try to get things right for them first time, every time. We're 24/7, we're multi-channel and we're truly global. All of this means that we strive to make our customer's journey with us something we're proud of. We're an energetic, friendly bunch and we thrive in our ever-changing business. Whether we're reviewing orders, making sure customers are protected when they shop with us or whether it's having a chat with a customer seeking that perfect outfit, we enjoy being a part of the ASOS journey and being a part of its success.
Apr 25, 2018
Full time
Our customers are at the heart of everything we do, which means that we try to get things right for them first time, every time. We're 24/7, we're multi-channel and we're truly global. All of this means that we strive to make our customer's journey with us something we're proud of. We're an energetic, friendly bunch and we thrive in our ever-changing business. Whether we're reviewing orders, making sure customers are protected when they shop with us or whether it's having a chat with a customer seeking that perfect outfit, we enjoy being a part of the ASOS journey and being a part of its success.
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Start talking our language. We're the experts in betting and gaming; we've been around since 1934 so it should come as no surprise to you that we know our stuff. Join us as a Customer Experience Assistant and we'll train you up from day one so you're fully ready to speak the language of betting to each and every customer that walks through the door. Happy working in a team or on your own you'll show pride in your work, making sure the shop always looks the part, and be open to taking on more and more responsibility (like opening up and closing down). We want all our customers to have a great experience when they come in to one of our 2,400 shops - and your excellent customer service skills will be what makes this happen. So, what's in it for you? We pay the National Living Wage as a minimum to all our colleagues, not just those over 25 (like some of our high street competitors). You'll work in shifts so you can make the most of your home and your work life You'll have plenty of chances to progress and we'll support you in taking the next steps in your career - either Customer Experience Manager or into a Head Office role. On top of 20 days' holiday, you'll have the chance to share in our success by signing up to our Sharesave scheme. And if that wasn't enough, there's whole pack of benefits that help you be your best self. As well as an extra day off on your birthday and subsidised travel (depending on your location). We've also got access to a whole load of other discounts so you can save plenty of money on high street favourites, and holiday providers. Sound good? Apply now and pretty soon you'll be talking our language.
Apr 25, 2018
Full time
Start talking our language. We're the experts in betting and gaming; we've been around since 1934 so it should come as no surprise to you that we know our stuff. Join us as a Customer Experience Assistant and we'll train you up from day one so you're fully ready to speak the language of betting to each and every customer that walks through the door. Happy working in a team or on your own you'll show pride in your work, making sure the shop always looks the part, and be open to taking on more and more responsibility (like opening up and closing down). We want all our customers to have a great experience when they come in to one of our 2,400 shops - and your excellent customer service skills will be what makes this happen. So, what's in it for you? We pay the National Living Wage as a minimum to all our colleagues, not just those over 25 (like some of our high street competitors). You'll work in shifts so you can make the most of your home and your work life You'll have plenty of chances to progress and we'll support you in taking the next steps in your career - either Customer Experience Manager or into a Head Office role. On top of 20 days' holiday, you'll have the chance to share in our success by signing up to our Sharesave scheme. And if that wasn't enough, there's whole pack of benefits that help you be your best self. As well as an extra day off on your birthday and subsidised travel (depending on your location). We've also got access to a whole load of other discounts so you can save plenty of money on high street favourites, and holiday providers. Sound good? Apply now and pretty soon you'll be talking our language.
About the job Are you a naturally happy person? Do you believe in spreading the good vibes far and wide? If so, youâre definitely EE. Join our Contact Centre family as a Customer Service Representative and youâll find yourself surrounded by like-minded individuals who enjoy solving problems and enhancing customersâ lives every day. Itâs a role thatâs as fun as it is varied as you take calls from all kinds of people with all kinds of questions. Whether theyâd like a bill explained, a payment issue resolved or a contract upgraded, itâll be down to you to listen to them, understand their needs and come up with the perfect solution to suit. It wonât always be a walk in the park. Meeting challenging targets, staying positive and polite on every call and supporting the odd frustrated customer are all part and parcel of the job. But if you can bring the patience, enthusiasm and people skills it takes to put customers first and help us achieve our ambition of being the best for service, the rewards are 100% worth it. Youâll definitely Need real strength of character and will have a talent for making customers feel special Be able to listen â even if the issue is hard to listen to Love talking to people and have a knack for understanding their needs â even if the matter is not always clear Give your best advice â even if it isnât always appreciated Have a genuine interest in communication technology Enjoy being part of a team but still have the drive to work on your own initiative. You might even Know a thing or two about the telecoms sector Have some customer service experience Know your way around a PC. Whatâs in it for you? Competitive salary Generous bonus â average bonus of £900.00 per year (pro-rata), but exceptional performers can expect to earn up to £2,400.00 (pro-rata) 25 daysâ holiday (pro-rata) â with the opportunity to buy up to 30 days 75% discount on your personal EE mobile phone package 30% Friends and Family discount from day one (conditions apply) Discounted EE TV and broadband packages On-site concierge service Healthcare cash plan (worth £126.00) Pension (up to 9% employer contributions â conditions apply). YES! Iâm EE! Whatâs next? At EE, we look for people with the energy and enthusiasm to learn. To help us find them, weâve created this simple but effective recruitment process. You need to pass each stage to carry on to the next: Visit our website and fill in our short online application form Weâll send you a link to our online assessment which shouldnât take more than half an hour or so to complete If you pass the online assessment, one of our recruitment team will give you a call and youâll have a telephone interview Attend a recruitment event at one of our sites. Youâll get to meet the team and see what the job is really like. About EE Weâre EE, home to Britainâs first ever 4G network and one of the Sunday Times Best Big Companies to Work for. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Join our Customer Care team and help bring it all to life. To apply For more information and to apply, please click the âapplyâ button. Shift available is -: Monday / Tuesday / Wednesday 16:00-21:00 Saturday 11:00-16:00 At EE, weâre creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am â 21.00pm weekdays, and 08.00am â 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer â for example, 8.5 hours, 10 hours or 12 hours â please be aware that these are also subject to change. Rest assured however that youâll get 30 daysâ notice prior to any changes. If youâre thinking about working for the UKâs biggest and fastest network, why not follow our shiny new recruitment channels on Twitter , LinkedIn and Glassdoor . Packed with the latest jobs, company news and career stories it could be a great move.
Apr 25, 2018
Full time
About the job Are you a naturally happy person? Do you believe in spreading the good vibes far and wide? If so, youâre definitely EE. Join our Contact Centre family as a Customer Service Representative and youâll find yourself surrounded by like-minded individuals who enjoy solving problems and enhancing customersâ lives every day. Itâs a role thatâs as fun as it is varied as you take calls from all kinds of people with all kinds of questions. Whether theyâd like a bill explained, a payment issue resolved or a contract upgraded, itâll be down to you to listen to them, understand their needs and come up with the perfect solution to suit. It wonât always be a walk in the park. Meeting challenging targets, staying positive and polite on every call and supporting the odd frustrated customer are all part and parcel of the job. But if you can bring the patience, enthusiasm and people skills it takes to put customers first and help us achieve our ambition of being the best for service, the rewards are 100% worth it. Youâll definitely Need real strength of character and will have a talent for making customers feel special Be able to listen â even if the issue is hard to listen to Love talking to people and have a knack for understanding their needs â even if the matter is not always clear Give your best advice â even if it isnât always appreciated Have a genuine interest in communication technology Enjoy being part of a team but still have the drive to work on your own initiative. You might even Know a thing or two about the telecoms sector Have some customer service experience Know your way around a PC. Whatâs in it for you? Competitive salary Generous bonus â average bonus of £900.00 per year (pro-rata), but exceptional performers can expect to earn up to £2,400.00 (pro-rata) 25 daysâ holiday (pro-rata) â with the opportunity to buy up to 30 days 75% discount on your personal EE mobile phone package 30% Friends and Family discount from day one (conditions apply) Discounted EE TV and broadband packages On-site concierge service Healthcare cash plan (worth £126.00) Pension (up to 9% employer contributions â conditions apply). YES! Iâm EE! Whatâs next? At EE, we look for people with the energy and enthusiasm to learn. To help us find them, weâve created this simple but effective recruitment process. You need to pass each stage to carry on to the next: Visit our website and fill in our short online application form Weâll send you a link to our online assessment which shouldnât take more than half an hour or so to complete If you pass the online assessment, one of our recruitment team will give you a call and youâll have a telephone interview Attend a recruitment event at one of our sites. Youâll get to meet the team and see what the job is really like. About EE Weâre EE, home to Britainâs first ever 4G network and one of the Sunday Times Best Big Companies to Work for. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Join our Customer Care team and help bring it all to life. To apply For more information and to apply, please click the âapplyâ button. Shift available is -: Monday / Tuesday / Wednesday 16:00-21:00 Saturday 11:00-16:00 At EE, weâre creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am â 21.00pm weekdays, and 08.00am â 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer â for example, 8.5 hours, 10 hours or 12 hours â please be aware that these are also subject to change. Rest assured however that youâll get 30 daysâ notice prior to any changes. If youâre thinking about working for the UKâs biggest and fastest network, why not follow our shiny new recruitment channels on Twitter , LinkedIn and Glassdoor . Packed with the latest jobs, company news and career stories it could be a great move.
This role will require the Fraud Risk Services Manager to have a strong knowledge of fraud management from a scheme, processor, issuer or acquirer environment in London. The successful candidate will present client training sessions, run client MI packs and ensure full process, procedures and appropriate controls are in place..... click apply for full job details
Apr 25, 2018
This role will require the Fraud Risk Services Manager to have a strong knowledge of fraud management from a scheme, processor, issuer or acquirer environment in London. The successful candidate will present client training sessions, run client MI packs and ensure full process, procedures and appropriate controls are in place..... click apply for full job details
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Our customers are at the heart of everything we do, which means that we try to get things right for them first time, every time. We're 24/7, we're multi-channel and we're truly global. All of this means that we strive to make our customer's journey with us something we're proud of. We're an energetic, friendly bunch and we thrive in our ever-changing business. Whether we're reviewing orders, making sure customers are protected when they shop with us or whether it's having a chat with a customer seeking that perfect outfit, we enjoy being a part of the ASOS journey and being a part of its success.
Apr 25, 2018
Full time
Our customers are at the heart of everything we do, which means that we try to get things right for them first time, every time. We're 24/7, we're multi-channel and we're truly global. All of this means that we strive to make our customer's journey with us something we're proud of. We're an energetic, friendly bunch and we thrive in our ever-changing business. Whether we're reviewing orders, making sure customers are protected when they shop with us or whether it's having a chat with a customer seeking that perfect outfit, we enjoy being a part of the ASOS journey and being a part of its success.
The successful financial services Fund Services Manager will manage a team in London with a varied portfolio of Depositary, Operator and Administration clients to ensure compliance with the firm's Procedures Manual and achieve the highest possible levels of client service. This will include staff management duties..... click apply for full job details
Apr 25, 2018
The successful financial services Fund Services Manager will manage a team in London with a varied portfolio of Depositary, Operator and Administration clients to ensure compliance with the firm's Procedures Manual and achieve the highest possible levels of client service. This will include staff management duties..... click apply for full job details
At Lidl, we have over 650 stores that rely on the round-the-clock hard work of our warehouse teams to make sure they have all the products they need to sell to customers. As a warehouse operative, youâll quickly become a dab-hand at the job once youâve completed your basic training. Thatâs because the core tasks of order picking, repacking and shipping our stock to stores remain the same every day of the year. The challenge comes from working quickly, listening to your headset, picking the right stock every time, stacking it perfectly for deliveries and wrapping it tightly to be loaded onto the lorries. Youâll need to take pride in a job well done. Making sure the products arrive at our stores in perfect condition takes great concentration all the way through a demanding shift. What youâll do Pick a variety of products including meat, wine, fruit, frozen and chilled items Listen carefully to picking instructions through your headset and carry them out at pace Make sure your deliveries are perfectly stacked and secure Report any damaged items to your manager Take responsibility for working through your orders independently Help out in any team tasks, such as cleaning equipment and checking stock What youâll need Some experience of working in a fast-paced, target driven environment Willingness to work with all different types of stock, in temperature-controlled areas Good attention to detail when working quickly Self-motivation to work hard and do everything to the best of your ability Flexibility to work a range of different shift options, during the day or night What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday, a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
At Lidl, we have over 650 stores that rely on the round-the-clock hard work of our warehouse teams to make sure they have all the products they need to sell to customers. As a warehouse operative, youâll quickly become a dab-hand at the job once youâve completed your basic training. Thatâs because the core tasks of order picking, repacking and shipping our stock to stores remain the same every day of the year. The challenge comes from working quickly, listening to your headset, picking the right stock every time, stacking it perfectly for deliveries and wrapping it tightly to be loaded onto the lorries. Youâll need to take pride in a job well done. Making sure the products arrive at our stores in perfect condition takes great concentration all the way through a demanding shift. What youâll do Pick a variety of products including meat, wine, fruit, frozen and chilled items Listen carefully to picking instructions through your headset and carry them out at pace Make sure your deliveries are perfectly stacked and secure Report any damaged items to your manager Take responsibility for working through your orders independently Help out in any team tasks, such as cleaning equipment and checking stock What youâll need Some experience of working in a fast-paced, target driven environment Willingness to work with all different types of stock, in temperature-controlled areas Good attention to detail when working quickly Self-motivation to work hard and do everything to the best of your ability Flexibility to work a range of different shift options, during the day or night What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday, a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Start talking our language. We're the experts in betting and gaming; we've been around since 1934 so it should come as no surprise to you that we know our stuff. Join us as a Customer Experience Assistant and we'll train you up from day one so you're fully ready to speak the language of betting to each and every customer that walks through the door. Happy working in a team or on your own you'll show pride in your work, making sure the shop always looks the part, and be open to taking on more and more responsibility (like opening up and closing down). We want all our customers to have a great experience when they come in to one of our 2,400 shops - and your excellent customer service skills will be what makes this happen. So, what's in it for you? We pay the National Living Wage as a minimum to all our colleagues, not just those over 25 (like some of our high street competitors). You'll work in shifts so you can make the most of your home and your work life You'll have plenty of chances to progress and we'll support you in taking the next steps in your career - either Customer Experience Manager or into a Head Office role. On top of 20 days' holiday, you'll have the chance to share in our success by signing up to our Sharesave scheme. And if that wasn't enough, there's whole pack of benefits that help you be your best self. As well as an extra day off on your birthday and subsidised travel (depending on your location). We've also got access to a whole load of other discounts so you can save plenty of money on high street favourites, and holiday providers. Sound good? Apply now and pretty soon you'll be talking our language.
Apr 25, 2018
Full time
Start talking our language. We're the experts in betting and gaming; we've been around since 1934 so it should come as no surprise to you that we know our stuff. Join us as a Customer Experience Assistant and we'll train you up from day one so you're fully ready to speak the language of betting to each and every customer that walks through the door. Happy working in a team or on your own you'll show pride in your work, making sure the shop always looks the part, and be open to taking on more and more responsibility (like opening up and closing down). We want all our customers to have a great experience when they come in to one of our 2,400 shops - and your excellent customer service skills will be what makes this happen. So, what's in it for you? We pay the National Living Wage as a minimum to all our colleagues, not just those over 25 (like some of our high street competitors). You'll work in shifts so you can make the most of your home and your work life You'll have plenty of chances to progress and we'll support you in taking the next steps in your career - either Customer Experience Manager or into a Head Office role. On top of 20 days' holiday, you'll have the chance to share in our success by signing up to our Sharesave scheme. And if that wasn't enough, there's whole pack of benefits that help you be your best self. As well as an extra day off on your birthday and subsidised travel (depending on your location). We've also got access to a whole load of other discounts so you can save plenty of money on high street favourites, and holiday providers. Sound good? Apply now and pretty soon you'll be talking our language.
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers Vauxhall we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and want to join our team. We have a number of exciting opportunities for you to join us as a Trainee Sales Executive on a year long programme during which you would complete a Level 2 NVQ qualification in Customer Service. This along with a number of internal technical and sales training courses involving travel amongst various Lookers sites will fully equip you to begin a long successful career within Lookers. You will receive an enhanced basic salary in your first 6 months. After successful completion, you will be entitled to a company car and you will go onto our standard basic salary and join our excellent commission structure where your realistic OTE will be around £35k (uncapped). Our Vehicle sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Lookers Vauxhall Car Sales Executives support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. About you Are you looking for an opportunity to move your career in car sales? Do you have a full driving licence for a minimum of 3 months? Do you have a background in a Customer Service or Sales and have a passion to deliver an excellent customer experience? We want to hear from you! Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Apr 25, 2018
Full time
Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers Vauxhall we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and want to join our team. We have a number of exciting opportunities for you to join us as a Trainee Sales Executive on a year long programme during which you would complete a Level 2 NVQ qualification in Customer Service. This along with a number of internal technical and sales training courses involving travel amongst various Lookers sites will fully equip you to begin a long successful career within Lookers. You will receive an enhanced basic salary in your first 6 months. After successful completion, you will be entitled to a company car and you will go onto our standard basic salary and join our excellent commission structure where your realistic OTE will be around £35k (uncapped). Our Vehicle sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. Lookers Vauxhall Car Sales Executives support and guide each customer throughout the buying process. It's a fast paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. About you Are you looking for an opportunity to move your career in car sales? Do you have a full driving licence for a minimum of 3 months? Do you have a background in a Customer Service or Sales and have a passion to deliver an excellent customer experience? We want to hear from you! Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Mercedes-Benz and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology. Basic analysis and interpretation of data to optimise results. Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Apr 25, 2018
Full time
Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Mercedes-Benz and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology. Basic analysis and interpretation of data to optimise results. Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
About the job A can do attitude, bundles of energy, the ambition to succeedâ¦you may already have what it takes to be an amazing Sales Advisor Apprentice with EE. Itâs not about what skills or qualifications you have, or even knowing all about the latest top tech, our brilliant training will quickly get you up to speed. We look for the kind of people that will surprise and delight every customer in their own personal way, whether they are looking for the lowdown on the latest products, or just want to get to grips with our roaming deals â youâll have everything you need to wow them with a super service that keeps them coming back for more. What youâll do: Youâll receive training on how to understand and handle customer needs Understand how to troubleshoot problems in a quick and timely manner Keep your finger on the pulse so you can make informed recommendations on the latest products Youâll definitely: Be passionate and keen to learn Work well in a team Be confident and proactive You might even Have an aptitude for technology Have previous experience in a customer services role Whatâs in it for you? Weâll provide you with everything you need to complete a Level 2 in Contact Centre Operations Once completed, we will offer you further opportunities to grow your career A huge amount of extras and benefits that come with working for the best Network for service in the UK. About EE Weâre showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, weâve focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For. Weâre at the top of our game, and this is your chance to join us. At EE, weâre creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Weâre therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants, generous maternity and paternity leave, and benefits such as childcare vouchers for parents. Itâs our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If youâre thinking about working for the UKâs biggest and fastest network, why not follow our shiny new recruitment channels on Twitter , LinkedIn and Glassdoor . Packed with the latest jobs, company news and career stories it could be a great move.
Apr 25, 2018
Full time
About the job A can do attitude, bundles of energy, the ambition to succeedâ¦you may already have what it takes to be an amazing Sales Advisor Apprentice with EE. Itâs not about what skills or qualifications you have, or even knowing all about the latest top tech, our brilliant training will quickly get you up to speed. We look for the kind of people that will surprise and delight every customer in their own personal way, whether they are looking for the lowdown on the latest products, or just want to get to grips with our roaming deals â youâll have everything you need to wow them with a super service that keeps them coming back for more. What youâll do: Youâll receive training on how to understand and handle customer needs Understand how to troubleshoot problems in a quick and timely manner Keep your finger on the pulse so you can make informed recommendations on the latest products Youâll definitely: Be passionate and keen to learn Work well in a team Be confident and proactive You might even Have an aptitude for technology Have previous experience in a customer services role Whatâs in it for you? Weâll provide you with everything you need to complete a Level 2 in Contact Centre Operations Once completed, we will offer you further opportunities to grow your career A huge amount of extras and benefits that come with working for the best Network for service in the UK. About EE Weâre showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, weâve focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For. Weâre at the top of our game, and this is your chance to join us. At EE, weâre creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Weâre therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants, generous maternity and paternity leave, and benefits such as childcare vouchers for parents. Itâs our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If youâre thinking about working for the UKâs biggest and fastest network, why not follow our shiny new recruitment channels on Twitter , LinkedIn and Glassdoor . Packed with the latest jobs, company news and career stories it could be a great move.
At Lidl, we have over 650 stores that rely on the round-the-clock hard work of our warehouse teams to make sure they have all the products they need to sell to customers. As a warehouse operative, youâll quickly become a dab-hand at the job once youâve completed your basic training. Thatâs because the core tasks of order picking, repacking and shipping our stock to stores remain the same every day of the year. The challenge comes from working quickly, listening to your headset, picking the right stock every time, stacking it perfectly for deliveries and wrapping it tightly to be loaded onto the lorries. Youâll need to take pride in a job well done. Making sure the products arrive at our stores in perfect condition takes great concentration all the way through a demanding shift. What youâll do Pick a variety of products including meat, wine, fruit, frozen and chilled items Listen carefully to picking instructions through your headset and carry them out at pace Make sure your deliveries are perfectly stacked and secure Report any damaged items to your manager Take responsibility for working through your orders independently Help out in any team tasks, such as cleaning equipment and checking stock What youâll need Some experience of working in a fast-paced, target driven environment Willingness to work with all different types of stock, in temperature-controlled areas Good attention to detail when working quickly Self-motivation to work hard and do everything to the best of your ability Flexibility to work a range of different shift options, during the day or night What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday, a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
At Lidl, we have over 650 stores that rely on the round-the-clock hard work of our warehouse teams to make sure they have all the products they need to sell to customers. As a warehouse operative, youâll quickly become a dab-hand at the job once youâve completed your basic training. Thatâs because the core tasks of order picking, repacking and shipping our stock to stores remain the same every day of the year. The challenge comes from working quickly, listening to your headset, picking the right stock every time, stacking it perfectly for deliveries and wrapping it tightly to be loaded onto the lorries. Youâll need to take pride in a job well done. Making sure the products arrive at our stores in perfect condition takes great concentration all the way through a demanding shift. What youâll do Pick a variety of products including meat, wine, fruit, frozen and chilled items Listen carefully to picking instructions through your headset and carry them out at pace Make sure your deliveries are perfectly stacked and secure Report any damaged items to your manager Take responsibility for working through your orders independently Help out in any team tasks, such as cleaning equipment and checking stock What youâll need Some experience of working in a fast-paced, target driven environment Willingness to work with all different types of stock, in temperature-controlled areas Good attention to detail when working quickly Self-motivation to work hard and do everything to the best of your ability Flexibility to work a range of different shift options, during the day or night What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday, a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
We're hiring for a Customer Success and Support Team Lead (known internally as Accommodation Success Team Lead) to join our team. You'll manage a team of Accommodation Success Managers who are responsible for helping our clients' employees (our customers) to find accommodation when relocating to a new city. Your role will be to work with the team to achieve KPIs, prepare for finding accommodation in new locations and improve processes as we grow and scale. You'll manage the existing relationship with key accommodation providers who can provide a good volume of accommodation options for groups of employees relocating at the same time and from time to time you'll seek out new providers to form relationships with. Skills Customer Service, Team Leadership, Communication skills, Organisational skills, Team management, Customer Support, Startup, TRAINING SKILLS, Accommodation, Results-Driven, CRM/ticketing software, property rentals Sectors
Apr 25, 2018
Full time
We're hiring for a Customer Success and Support Team Lead (known internally as Accommodation Success Team Lead) to join our team. You'll manage a team of Accommodation Success Managers who are responsible for helping our clients' employees (our customers) to find accommodation when relocating to a new city. Your role will be to work with the team to achieve KPIs, prepare for finding accommodation in new locations and improve processes as we grow and scale. You'll manage the existing relationship with key accommodation providers who can provide a good volume of accommodation options for groups of employees relocating at the same time and from time to time you'll seek out new providers to form relationships with. Skills Customer Service, Team Leadership, Communication skills, Organisational skills, Team management, Customer Support, Startup, TRAINING SKILLS, Accommodation, Results-Driven, CRM/ticketing software, property rentals Sectors
William Hill
Midhurst, Midhurst, West Sussex GU29, UK
Start talking our language. We're the experts in betting and gaming; we've been around since 1934 so it should come as no surprise to you that we know our stuff. Join us as a Customer Experience Assistant and we'll train you up from day one so you're fully ready to speak the language of betting to each and every customer that walks through the door. Happy working in a team or on your own you'll show pride in your work, making sure the shop always looks the part, and be open to taking on more and more responsibility (like opening up and closing down). We want all our customers to have a great experience when they come in to one of our 2,400 shops - and your excellent customer service skills will be what makes this happen. So, what's in it for you? We pay the National Living Wage as a minimum to all our colleagues, not just those over 25 (like some of our high street competitors). You'll work in shifts so you can make the most of your home and your work life You'll have plenty of chances to progress and we'll support you in taking the next steps in your career - either Customer Experience Manager or into a Head Office role. On top of 20 days' holiday, you'll have the chance to share in our success by signing up to our Sharesave scheme. And if that wasn't enough, there's whole pack of benefits that help you be your best self. As well as an extra day off on your birthday and subsidised travel (depending on your location). We've also got access to a whole load of other discounts so you can save plenty of money on high street favourites, and holiday providers. Sound good? Apply now and pretty soon you'll be talking our language.
Apr 25, 2018
Full time
Start talking our language. We're the experts in betting and gaming; we've been around since 1934 so it should come as no surprise to you that we know our stuff. Join us as a Customer Experience Assistant and we'll train you up from day one so you're fully ready to speak the language of betting to each and every customer that walks through the door. Happy working in a team or on your own you'll show pride in your work, making sure the shop always looks the part, and be open to taking on more and more responsibility (like opening up and closing down). We want all our customers to have a great experience when they come in to one of our 2,400 shops - and your excellent customer service skills will be what makes this happen. So, what's in it for you? We pay the National Living Wage as a minimum to all our colleagues, not just those over 25 (like some of our high street competitors). You'll work in shifts so you can make the most of your home and your work life You'll have plenty of chances to progress and we'll support you in taking the next steps in your career - either Customer Experience Manager or into a Head Office role. On top of 20 days' holiday, you'll have the chance to share in our success by signing up to our Sharesave scheme. And if that wasn't enough, there's whole pack of benefits that help you be your best self. As well as an extra day off on your birthday and subsidised travel (depending on your location). We've also got access to a whole load of other discounts so you can save plenty of money on high street favourites, and holiday providers. Sound good? Apply now and pretty soon you'll be talking our language.
Our Client administers the Principal Civil Service Pension Scheme (PCSPS) and provides pensions to over 1.5 million people. They have in-depth knowledge and expertise in the administration of Defined Benefit pension schemes and provide tailored services to more than 300 Government employers. Also, through their Training and Employee Engagement Service, they offer training on a wide range of pension related topics and legislative change. They have an exciting opportunity for an Enquiry Centre Resource Manager to join their team where you will be responsible for the management of work allocation, ensuring service levels are delivered. Within the role you will contribute to on-going team and company improvements. Monitoring and producing performance measurement information to support the effective and efficient day-to-day running of the team, you will performance measure and manage the team activities, planning, prioritising and distributing work taken on by the them. With a responsibility for reviewing, controlling and instigating new procedures which will sustain and improve standards, you will maintain an awareness of other business activities, working flexibly across the organisation. They are looking for someone who has experience of working to SLA's. With previous Resource Management experience, and a proven record in a pensions or financial services environment, you will have the ability to deal with external clients comfortably. A good knowledge of service levels and forecasted volumes is needed, as is having an understanding of Quality Assurance targets, budget process and current pensions legislation. Above all you will be an excellent communicator who has good people management and interpersonal skills. This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.
Apr 25, 2018
Full time
Our Client administers the Principal Civil Service Pension Scheme (PCSPS) and provides pensions to over 1.5 million people. They have in-depth knowledge and expertise in the administration of Defined Benefit pension schemes and provide tailored services to more than 300 Government employers. Also, through their Training and Employee Engagement Service, they offer training on a wide range of pension related topics and legislative change. They have an exciting opportunity for an Enquiry Centre Resource Manager to join their team where you will be responsible for the management of work allocation, ensuring service levels are delivered. Within the role you will contribute to on-going team and company improvements. Monitoring and producing performance measurement information to support the effective and efficient day-to-day running of the team, you will performance measure and manage the team activities, planning, prioritising and distributing work taken on by the them. With a responsibility for reviewing, controlling and instigating new procedures which will sustain and improve standards, you will maintain an awareness of other business activities, working flexibly across the organisation. They are looking for someone who has experience of working to SLA's. With previous Resource Management experience, and a proven record in a pensions or financial services environment, you will have the ability to deal with external clients comfortably. A good knowledge of service levels and forecasted volumes is needed, as is having an understanding of Quality Assurance targets, budget process and current pensions legislation. Above all you will be an excellent communicator who has good people management and interpersonal skills. This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.
Posting Description Empower what's next for your career Are you a motivated and talented individual with strong communication skills? If so...read on! Aon is an ambitious, rapidly growing business. We are experiencing great client demand for our Pensions Services and are therefore expanding our inbound Customer Service Centre based conveniently in the city centre of Sheffield. As part of our diverse and established team, you will be dealing directly with our customers taking inbound calls. You'll bring valuable skills and expertise to Aon, including previous experience in a Customer Service environment, a good telephone manner and a positive can-do attitude. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. In return, we'll offer you excellent career prospects such as the opportunity to develop into coaching, team manager and administration roles and a generous remuneration package. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience . We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria About Aon Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Apr 25, 2018
Full time
Posting Description Empower what's next for your career Are you a motivated and talented individual with strong communication skills? If so...read on! Aon is an ambitious, rapidly growing business. We are experiencing great client demand for our Pensions Services and are therefore expanding our inbound Customer Service Centre based conveniently in the city centre of Sheffield. As part of our diverse and established team, you will be dealing directly with our customers taking inbound calls. You'll bring valuable skills and expertise to Aon, including previous experience in a Customer Service environment, a good telephone manner and a positive can-do attitude. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. In return, we'll offer you excellent career prospects such as the opportunity to develop into coaching, team manager and administration roles and a generous remuneration package. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience . We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria About Aon Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Lidl
Midsomer Norton, Bath and North East Somerset, UK
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Apr 25, 2018
Full time
We need people with a willingness to work hard and the flexibility to turn their hand to any task to join our team as a Customer Assistant. Introduction The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so youâll need to be able to work weekdays or weekends. Youâll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. Weâll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly â and once youâre up to speed youâll be a vital part of ensuring every shift runs like clockwork. What will you do? Delivery arrived? Youâll start unpacking the stock. Queue at the tills? Youâll jump on a spare one to help. Notice a spillage? Youâll get the mop. Customer canât find the apples? Youâll leave what youâre doing to show them the way. Bakery items popular today? Youâll get some more cooking in the oven. Fruit and vegetables looking fresh? Youâll carry out regular quality checks. What will you need? Some knowledge or experience of working in a fast-paced environment The flexibility to start an early shift at 5am or finish a late shift at 11pm The ability to react positively to changing priorities The initiative to identify tasks that need to be completed The drive to work hard and contribute to the success of your store A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, weâll make sure you have quality training and progression opportunities if you want to develop a career with us. As well as your competitive hourly rate, you will also get 30 daysâ holiday (pro-rata), a pension scheme, discount on our products and corporate discounts on holidays, days out, cinema tickets and plenty more.
Evolve Selection Limited
255 Beeston Rd, Leeds, West Yorkshire LS11 7LR, UK
We are recruiting for a market-leading organisation that specialises specifically in clinical support services delivered across all levels of the NHS. As a rapidly-expanding company, they are currently seeking an energetic and enthusiastic individual to join an established sales team as a Service Sales Associate based at their..... click apply for full job details
Apr 25, 2018
Full time
We are recruiting for a market-leading organisation that specialises specifically in clinical support services delivered across all levels of the NHS. As a rapidly-expanding company, they are currently seeking an energetic and enthusiastic individual to join an established sales team as a Service Sales Associate based at their..... click apply for full job details
