1266 Telecommunications jobs

GRADUATE SCHEME - IT Sales Development Executive Salary: £24,000 (+ Uncapped Commission) Location: Soho, London Start Date: 8 th October 2019 THE COMPANY: "We are the market-leaders in Accelerated Learning with training centres located across the globe." Since our inception in 2001, the company has seen nothing short of huge success. From start-up phase to establishing ourselves as a £20m business, we have www.milkround...... click apply for full job details

Graduate Software Developers needed to join our agile software development teams to help us; keep our customers happy, build and improve highly concurrent event driven architectures, work with amazing technologists to solve highly complex problems. For us, teamwork is everything. We listen to each other, we adapt, we evolve and we strive to innovate. We are making significant investments in our bus www.milkround...... click apply for full job details

Do you have a natural passion for technology? Are you an intuitive problem-solver? Looking to join a fast-growing company where you'll have impact from day one? We are hiring for an entry-level role to join our Technology Innovation function. This is not your traditional IT Department. We are responsible for tech support and maintenance, but our mission is to leverage cutting-edge technology to sup www.milkround...... click apply for full job details

Graduate Software Engineer for Autumn 2020 Start Business Area: Science Full Time Salary: £25,881 to £30,449 per annum Post Type: Full time / Permanent Ref No: 10266 Diamond Light Source is one of the most advanced scientific facilities in the world.It houses the UK's synchrotron light source, producing beams of light 10 billion times brighter than the sun, to probe the structure and composition of mat www.milkround...... click apply for full job details

Leonardo - Engineering the Future Do you want to work on real-time projects alongside leading scientists and engineers within a globally renowned company? Leonardo's Graduate Programme develops promising young graduates into engineers and business professionals of the future. The opportunity: Graduate Software Engineer Leonardo is an international leader in electronic and information technologies for d www.milkround...... click apply for full job details

Leonardo - Engineering the Future Cyber Security Apprentice Looking for a great start to your career in technology, earning and learning on a professionally accredited, award-winning scheme? We are looking to recruit the technical and business experts of the future through our nationally recognised, award-winning Apprenticeship Programmes. Leonardo's four-year Cyber Security Apprenticeship provides a www.milkround...... click apply for full job details

With a larger technology capability than some of the world's most well-known tech giants, this is a prime opportunity to spend your summer rising to a clear intellectual challenge. Experience the electric atmosphere that comes with genuine innovation. Stimulate your mind and build your skills. And set yourself up for a stellar career, as you contribute to digital advancements that change lives and www.milkround...... click apply for full job details

Spend your summer working in one of the leading tech destinations Are you a self-starter, a digital visionary, currently in your penultimate year of study? Barclays can offer a nine-week internship that opens the door to a fast-changing digital world. With an advanced technology capability that can compete with the industry's best, this is a prime opportunity to spend your summer sparking change and www.milkround...... click apply for full job details

Find your place in FinTech As a Technology Analyst, the door is open to all sorts of roles where you can rise in The Next Reality. The best part is that you get to explore and decide which area sparks your imagination most. If you're ready to take on new challenges, we'll help you find the ones you want. Whatever role you do, you'll be delivering ingenious innovations and driving forward change. The www.milkround...... click apply for full job details

Be instrumental to incredible innovations Great FinTech ideas wouldn't become reality if it wasn't for Developers. They are the brains behind the design, installation, testing and maintenance of new systems. If you have coding skills, this could be the ideal route for you. But this isn't just about being fluent in programming languages. As a Developer, you'll be at the heart of driving forward innova www.milkround...... click apply for full job details

Discover the opportunity Here at GCHQ, we have a clear purpose - we want to help protect the UK. We work against cyber-attacks, terrorism and espionage. So everyone who works here, works towards that goal. But we always do it together, supporting each other every step of theway. We're proud to collaborate, and even prouder to work with purpose. As an IT Delivery and Support Technician, this two-year programme will turn you into our go-to tech expert. Carrying out everything from simple installations to configuring hardware and software components, networking, service management, system administration and user enquiries, you'll be ready to step up. If you bring the determination, we'll offer endless encouragement to help you succeed. In fact, your skills will directly help us to fight everything from terrorism to serious crime. But you won't do this alone. You'll work alongside others who'll give you lots of support and advice. Ideally, you'll have a minimum of two GCSEs at grade 5 or above (maths and English), or equivalent. Importantly, you'll have a real enthusiasm and curiosity for learning. Always keeping up with current trends, you'll enjoy working with innovative tech. And with great communication skills, you'll work well independently and as part of a team. With excellent training, we'll teach you the rest. To find out more and apply, please click the APPLY button.

Trainee Data Specialist GCHQ's Entry Level Opportunities £20,981 Bude Discover the opportunity Here at GCHQ, we have a clear purpose - we want to help protect the UK. We work against cyber-attacks, terrorism and espionage. So everyone who works here, works towards that goal. But we always do it together, supporting each other every step of the way. We're proud to collaborate, and even prouder to work with purpose. As a Trainee Data Specialist, you'll work with some of most advanced tech possible and solve unique problems. Over the course of 18 months, you'll learn how to collect, monitor and assure data processing, providing all the information our analysts need. In fact, your skills will directly help us to fight everything from terrorism to serious crime. But you won't do this alone. You'll work alongside others who'll give you lots of support and advice. Everything will be tailored towards your skills and your role, and once you've finished the programme, you'll join one of our sites. We'll even help reimburse the cost of moving. Ideally, you'll have a minimum of two GCSEs at grade 5 or above (maths and English), or equivalent. Importantly, you'll have a real enthusiasm and curiosity for learning. Always keeping up with current trends, you'll enjoy working with innovative tech. And with great communication skills, you'll work well independently and as part of a team. With excellent training, we'll teach you the rest. To find out more and apply, please click the APPLY button.

Trainee Intelligence Analyst GCHQ's Entry Level Opportunities £20,981 Bude Discover the opportunity Here at GCHQ, we have a clear purpose - we want to help protect the UK. We work against cyber-attacks, terrorism and espionage. So everyone who works here, works towards that goal. But we always do it together, supporting each other every step of the way. We're proud to collaborate, and even prouder to work with purpose. As a Trainee Intelligence Analyst, you'll discover ways to grow your knowledge, developing your expertise in everything from Network Analysis to Data Science. We'll tailor our development programme to suit you, with a mix of classroom-based learning and on-the-job training. If you bring the determination, we'll offer endless encouragement to help you succeed. In fact, your skills will directly help us to fight everything from terrorism to serious crime. But you won't do this alone. You'll work alongside others who'll give you lots of support and advice. Ideally, you'll have a minimum of two GCSEs at grade 5 or above (maths and English), or equivalent. Importantly, you'll have a real enthusiasm and curiosity for learning. Always keeping up with current trends, you'll enjoy working with innovative tech. And with great communication skills, you'll work well independently and as part of a team. With excellent training, we'll teach you the rest. To find out more and apply, please click the APPLY button.

Oracle HCM Functional Analyst We are seeking an Oracle HCM Functional Analyst to join our Oracle R12 and Oracle Cloud (Fusion) team in near Heathrow. Main Accountabilities: Assess HR system requirements to produce configuration designs to meet defined business requirements and adhere to business standards under broad supervision. Primary focus is on HR systems, the role will also grow to enable cover for eBusiness Suite financial applications. Work with the Business Relationship Management function and the business analysts gathering requirements, provide system knowledge and expertise to validate and create detailed functional and technical requirements. Provide HR systems product knowledge to other colleagues within Enterprise Corporate Systems (ECS) and work closely to deliver and support cost-effective solutions for all aspects of the HR systems implementation. In partnership with the ECS PMO, they will also provide guidance on the development of training materials focused on the company's implementation of the product. Assist with end-user training of system functionality Constantly review and update all documentation to assist with the improvement of existing processes. Capabilities: Ensures high-quality functional design. Proactively identifies opportunities to improve the delivery of daily work. Champions the needs of the customer community and user experience enhancement. Acts as the functional point of contact for a subset of larger projects. BI Publisher Reports/Integrations, Approval Workflows, Fast Formulas and HCM Extracts. Nearest locations: Heathrow Airport, West London, Langley, Slough, Iver, Colnbrook, Hayes,

ASP.NET/VB.NET Web Developer - Leeds £400 per day/4 months rolling/Leeds A leading global financial services company seek an experienced .NET Developer with experience in both ASP.NET and VB.NET The key skills required are as follows: ASP.NET Web Forms. VB.NET. T-SQL. HTML5. CSS3. JavaScript (vanilla - no frameworks). MVVM. MS SQL Server. My client currently have a company wide Application that has useful management information on and the application is used for business generation, negotiations, calculating transactions - basically a full set of Management and User Information, the data is both forward and backwards looking and the use of this Application is key to future business. However, it needs (managers term), a lick of paint! Some offices/regions don't use it properly or are still collating data via excel spreadsheets and they really need everyone to buy into using the system. Therefore this role is help improve the application - it may be that you do a small database redesign or add a google based search function or suggest different ideas - the manager is fairly open minded and happy to listen to guidance from people who have the relevant experience. There will be 3 stages for the project: Development, QA and Post Implementation You will also be involved in working with a 3rd party who are involved in the UX/UI. Ideally you will be available to start within the next 2 weeks. ASP.NET/VB.NET Web Developer - Leeds £400 per day/4 months rolling/Leeds

Java Developer required by financial services client of mine to join their London team. My client is currently undergoing an upgrade across a number of systems and are looking to bring on board a Java Developer who can help realise this, on a permanent basis. You will play a key part in designing and developing new features this financial messaging platform. Ideally, you will be able to demonstrate a strong record of delivering complex systems and show that you are willing to continually evolve and develop your skill set. Requirements Strong commercial Java SE/EE experience with Kotlin (desirable) Good knowledge of UNIX/Linux If you feel you have the relevant experience for this role and would like to put yourself forward for consideration, then please do so today. Java Developer - Settlements - London Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2018 - Winner Best Client Service 2017 - Winner Agency of The Year

Trainee Radio Frequency Analyst GCHQ's Entry Level Opportunities £20,981 Scarborough Discover the opportunity Here at GCHQ, we have a clear purpose - we want to help protect the UK. We work against cyber-attacks, terrorism and espionage. So everyone who works here, works towards that goal. But we always do it together, supporting each other every step of the way. We're proud to collaborate, and even prouder to work with purpose. As a Trainee Radio Frequency Analyst role, you'll learn how to analyse data across at the forefront of signals intelligence on this 18-month programme. If you bring the determination, we'll offer endless encouragement to help you succeed. In fact, your skills will directly help us to fight everything from terrorism to serious crime. But you won't do this alone. You'll work alongside others who'll give you lots of support and advice. Everything will be tailored towards your skills and your role, and once you've finished the programme, you'll join one of our sites. We'll even help reimburse the cost of moving. Ideally, you'll have a minimum of two GCSEs at grade 5 or above (maths, science and English), or equivalent. Importantly, you'll have a real enthusiasm and curiosity for learning. Always keeping up with current trends, you'll enjoy working with innovative tech. And with great communication skills, you'll work well independently and as part of a team. With excellent training, we'll teach you the rest. To find out more and apply, please click the APPLY button.

Data Analyst | Leominster Your new company Our client is a large retail manufacturing company, that has been in business for over 30 years and boasts the achievement that they are one of the largest pure-play apparel and footwear retailers in the UK. With over 2 million customers shopping with them each year. Your new role This Data Analyst will work to support the Operations Management teams by producing and maintaining various reports and assisting with the analysis of this data. This opportunity is ideal for someone who is keen to gain more experience and knowledge of reporting and data management in a forward thinking global online business. Producing daily individual performance reports for Operations Management Analysis of operational data to include: Reasons for Customer Contact - highlighting issues/change in trends Carrier Costs Analysis - including claims for lost/damage parcels Producing and maintaining resource planning for the Operations management - highlighting current and future resource issues Producing and Maintaining Service level and KPI reports for all operational teams Working with multiple systems, to extract information from various sources Producing daily Team performance reports for Operational Management. What you'll need to succeed The ability to use data from multiple sources to create various reports To be a detailed, Logical thinker Excellent analytical skills To be able to present data to the end user in a digestible format The ability to use their own initiative Confidence in working with various Systems Excellent Excel skills, including the ability to use complex formula and produce numerous graphical reports What you'll get in return Competitive salary, bonus scheme and pension A great Company culture Flexi-time Your birthday off Subsidised canteen Generous staff discount Healthcare cash plan What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Java Developer London £45,000 - £55,000 Data in the workplace can be horribly mismanaged, our client is seeking to buck that trend and provide innovative solutions to data management solutions. My client is searching for a talented and ambitious Java developer to work on an ambitious and fun project that is seeking to bring data back under the control of the businesses that use it. The client is a Lond ...... click apply for full job details

Description With a big investment into a Red Hat Technologies real time, event driven integration and business process automation platform, this is the chance for you to come and be part of an exciting transformation in the way we automate business processes and integrate applications, data, services and devices. As an Integration Technical Architect you will be the subject matter expert for the Red Hat Fuse integration platform and services that run on it. You will work closely with our Enterprise & Solution Architects, other Technical Architects and third-party teams to manage our integration technology roadmap and deliver quality integration solutions for our strategic portfolio of change. JOB ACCOUNTABILITIES >Producing high level solution designs and over-seeing detail level designs created by developers. >Publish and maintain a technical Roadmap for the platform, defining how constituent technologies, frameworks and hosted environments are kept up to date to ensure maximum productivity and cost effectiveness. >Providing technical expertise and guidance to development teams (both easyJet and 3rd parties) around system design and coding, ensuring standards are consistency upheld and quality practices are embedded early within delivery teams >Working with Solution Architects and other technical architects to ensure that design principles are adhered to in the creation of any new systems / platforms. >Working with the Enterprise Architecture team to input to the strategic technical roadmaps for the system and business capabilities. >Work with other Technical Architects and Solution Architects to provide overall solutions >Primary point of contact with the software vendor on all technology related topics >Assisting with 2nd & 3rd line support where required

Business Readiness Manager, Operational Your new company A large British company which provides fixed and mobile telephone, television and broadband internet services to businesses and consumers in the United Kingdom. Your new role The Ops Readiness team ensures any new service can be managed, operated and supported by Operations in line with Business requirements and with minimal impact and risk to the Network and our customers Produce implementation plans for new services and major customer orders within Operations. Manage the implementation of new services and major customer orders into operation with minimal customer or operational impact Conduct Impact Analysis activity throughout Operations to ensure that specific implementation requirements are documented and received within timescales Assess the impact of additional services on the Network and its management and raise and resolve issues that impact customer service or the ability to manage the network Plan the operational requirements of new OSS implementations ensuring adequate training and operational support is available Assess the operational resource requirements of any new service, upgrade or major customer order ensuring the requirement is implemented Assess the performance requirements of any implementation and ensure that they are achievable liaising with the Service Levels team Perform risk evaluation on all transitions and ensure action is taken to mitigate any risks as required Ensure that all required configuration information is available and implemented prior to transition liaising with Change Management Chair formal transition reviews at appropriate points to provide go/no go decisions Chair monthly reviews of all requirements with stakeholders to provide forward visibility Perform quality audits of operational handovers to drive improvement Plan and implement relevant operational readiness testing Review that customer requirements are being met post transition What you'll need to succeed Key Requirements: · Passionate, self-motivated and driven with a hunger for learning and growth. Strong communicator with a high degree of written and verbal communication skills. Strong inter-personal and collaboration skills with the ability to interact at all levels, building and strengthening positive relationships at every touch point. Results oriented with energy and passion to achieve and exceed stretching objectives and to deliver within tight timescales. Always approaches things from the customer's perspective seeing potential problems and finding and driving solutions Works collaboratively with all Business units, forming virtual teams where required to realise goals and objectives. Proven ability to effectively manage fluctuating workloads and optimise available resources to meet changing priorities and deadlines, putting the customer at the heart of every decision. Dynamically responds to both strategic and tactical operational management requirements. What you'll get in return 6 Month Contract (Possibility of Extension), £Neg Daily Rate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

FRENCH SELECTION UK German speaking Software Business Developer (DACH) Sales, Field Sales, B2B, German, German Speaking, Software, SaaS, Key Account management, Business Development, Customer service, Negotiating, Project Management, London, Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian Salary: up to £35,000 OTE + Benefits (Pension scheme, Career progression) Location: Wembley, London Ref: A20GG VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: A20GG Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Leading IT Software Development Company that markets their services globally. Main Duties: To develop and maintain strong relationships with existing and new Clients whilst achieving Sales targets and contributing directly to the overall success of the Company. The Role: - To develop company's business with customers in the DATCH region - Achieving Sales targets and support the growth of the business through the reseller network - Building strong relationships with distributors and customers, ensuring customer satisfaction at all times - To develop and increase the network of resellers by liaising with potential partners - To manage resellers and dealers and keep them updated with pricing, new features and products - Responsibility and influence on the Marketing department regarding the marketing material - To invite existing and prospective customers and resellers to conferences and exhibitions. - To assist resellers with the completion of tenders and the answering of technical / functional questions. - Traveling involved The Candidate: - Fluent in German & English (Written and Spoken) - Proven track record in sales, visiting distributors/end-users on the field and business development - Experience in software/technical sales advantageous - Experience managing distributors/resellers advantageous - Resourceful and independent, OK to travel abroad - Good numerical & analytical skills - Excellent communication & interpersonal skills Salary: up to £35,000 OTE + Benefits (Pension scheme, Career progression) French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Graduate Developer Are you a recent Graduate looking to join a Technology company with amazing career progression? This is a fantastic opportunity to work for a fast growing award winning organisation that are achieving double digit growth in revenues and profits over the last 20 years with over 30 offices in different counties...... click apply for full job details

Curve are looking for a full stack developer to join their growing team. Curve is a royalty platform for the music industry, so think complex artist contract terms, and calculating across hundreds of millions of lines of streaming data. Our client base is both cool indie labels, and well established industry players, and is fast growing. The role will be working as part of the small but fast growing dev team in building out new features, and will be far reaching across all aspects of the codebase and business. The role will include - Planning and Developing New Features from Scratch - including data visualisations and analytics, complex calculations and payments Designing and Implementing Changes to Current Features to Best Serve our Clients - we're always looking to improve processes, and double down on speed and scalability Working with Clients and Support team to best help clients onboard via data migrations and get the most from the platform The Technology The stack is a classic MEAN stack, with AngularJS in the front end. Experience across all these is essential, but if you have a leaning towards front or backend, we'll happily accommodate. Infrastructure is generally based around AWS, so experience with managing infrastructure within AWS is a plus. We're always looking to improve our technology to improve scalability and speed, so are using some of the best in modern infrastructure to achieve this. About You You will have 3+ years development experience, and be confident in working independently. We want you to grow into the position, helping us shape the product and the direction of the software and company. We're not massively concerned about your educational background, people come to coding from all walks of life, but we're keen to see you have a solid understanding of best practices in writing nice, reusable code, and are curious to learn and teach others. We're a close-knit team, and you'll be working directly with everyone. We're looking for someone who is excited by our mission to improve label's and artist's access to their data, and make royalties easier for everyone. Benefits Competitive salary - £45000 - £60000 depending on experience Flexible working - both location and time - we're London based, but often work remotely, and so are keen to speak to non-London based candidates too 25 days holiday + bank holidays Training and Development Opportunities - we want you to improve alongside us Working in a small dedicated team, giving you the opportunity to work across the business - offers the broad scope of opportunities to get involved in all aspects of the business, that you won't find in a larger organisation

About us Mrs Wordsmith is on a mission to revolutionise education and make kids fall in love with learning by bringing world class animation and gaming talent to the sector. We are building a 3D interactive and animated game world Generation Alpha. Children aged 4-10 can navigate the world designed by our Hollywood artists and accelerate their vocabulary. You will have the opportunity to also work alongside engineers, writers and artists from top companies and Universities around the world as we develop a word game engine that will enable us to pump out more exciting apps for all age groups. The company is venture backed by leading UK, US and Chinese investors. We recently raised an $11.5 million round of funding. About the role We are looking for a talented developer to join our eCommerce team to work with the systems and platforms that are not only the backbone of our sales channels, but also the first impression of the company, our brand and our products to the world. You would be working alongside Backend and Front End Developers to make sure that we are able to get our print products into the hands of our customers, finding technical solutions and building robust and (where possible) automated processes. Therefore, your expertise working with backend and frontend stacks will help you thrive in this role. You will regularly be required to: Design, implement, deploy and manage scalable and high-availability backend services Collaborate closely with client-side engineering team, machine learning team and app designers to plan and deliver systems to support our products Troubleshoot, optimise and improve live systems including our eCommerce website Explore new technologies and contribute to studio-wide best practices This role is perfect for someone with proven experience working across end-to-end systems in an agile, fast-paced environment who has a passion for building stable and scalable systems. Why work with us Make an impact on the future of education A wildly diverse team that celebrates our differences A playful, creative, working environment complete with dogs and a collaborative Sonos playlist Work in a newly renovated warehouse-style office in Clerkenwell We are a well-funded, high-growth rocket-ship on a mission Competitive salary Access to an amazing network of mentors, advisors and talented colleagues Immerse yourself in language, words, data and creativity An ever-growing weekly shop with tons of healthy food and sweet treats plus great coffee Our values We are looking for someone who will thrive in a company that values: The power of words to change lives Diversity of background and thought, underpinning a shared vision Community-focus: students, teachers and parents are at the heart of everything we do The magic that happens when data meets creativity Pushing the boundaries and taking risks We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SAP B1 Consultant, 6 month contract, Birmingham, £450 per day A SAP Business One Consultant is required for an initial 6 month contract for a company in Birmingham. The company is currently replacing their legacy system with SAP B1 and would like to get an external SAP B1 Consultant to get them to go live and training. The SAP Business One Consultant will be involved in the following; - Integration - Reports - Automation - Go live - Training and Support EXPERIENCE: You should be competent in the following; - Boyum B1UP - Print & Delivery - AWS - Warehouse Management - Crystal Reports - Produmex is beneficial CONTRACT DURATION: This SAP B1 Contract will be for an initial 6 month period with potential to extend. DAILY RATE: The daily rate is £450 per day LOCATION: The SAP Business One End User is based just outside of Birmingham City Centre. There is free parking and excellent transport links to reach the site. Working from home is available. The SAP B1 Customer is open to discussing the logistics of office and home working with the SAP B1 Consultant Contractor. Please apply asap to be considered for this SAP B1 Contract role. Henley Morgan is the leader in SAP B1 jobs - KEYWORDS: SAP B1, SAP Business One, Birmingham, Warwick, Coventry, Leicester, Nottingham, Leamington Spa, Wolverhampton, Solihull, Sparkhill, Smethwick, Oldbury, West Bromwich, Quinton, Coleshill, Birmingham airport, Shirley, Tyseley, Saltley, Handsworth, West Midlands

Job description We are currently recruiting for an IT Support Analyst to join our IT team in London on a six month fixed term contract to work a shift from 4:00pm - 12:00am, Monday to Friday. IT Support Analysts are responsible for handling requests and providing operational first and second line IT technical support to all customers within Allen & Overy, but predominantly for the London office. They resolve incidents wherever possible at first point of contact within the agreed operational framework of policies and processes, minimising impact to the end user whilst providing excellent customer service. In addition, they deal with the Customer Services processes for new joiners, leavers, office relocation queries etc. Role and responsibilities Infrastructure & Application Support Assists in the investigation and resolution of incidents and problems relating to infrastructure and/or applications, operating and network systems Carries out agreed operational and specified maintenance procedures of a routine nature Monitor routine operations and initiates corrective action if processes fail Service Support To maintain an effective working knowledge of incident resolution across all areas of the IT Support in order to maximise customer service and call resolution End to end ownership of incidents monitoring calls passed to support teams Ensure accurate and timely updates are maintained in the Incident Management System Consultation with 1st, 2nd & 3rd line technical teams to resolve incidents that are beyond the technical scope of the IT Support - Service Desk Monitor and manage calls that are passed to these teams. Receive and handle requests for support following agreed procedures Promptly allocates calls/requests as appropriate Maintains relevant records Service Delivery Take responsibility for the resolution of incidents ensuring 1st and 2nd line resolution is achieved, within agreed SLAs. Meet all OLA Service activity targets in line with performance targets defined for the technology service Ensure that requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure users and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays Manage all calls accurately using ServiceNow call logging system To be flexible with hours in order to fully support the team and to ensure the effective running of the operation during out of hours periods as required Supplier Management Work with suppliers to deliver services in line with SLAs Risk Management Appropriate escalation of incidents and requests to the IT Support - Team Leader in line with Allen & Overy's processes Quality, Methods & Tools Follow processes to ensure that a high quality of service is provided to both internal and external customers Key requirements Business Competencies Clear verbal and communication skills with the ability to explain technical instructions in a non-technical way An enthusiasm and passion for excellent customer service. Plus the ability to promote technology within the firm, using business friendly language, and seek out opportunities with tangible business benefits Ability to work in a team environment to achieve service levels as a group and individually Ability work on own initiative, prioritise and manage workload effectively, often under pressure Take personal responsibility to keep up to date with new technologies, systems and solutions Ability to think logically, analyse situations, solve problems Awareness of business-critical incidents, and their potential implications for the business Ability to develop good working relationships across the breadth of the IT function and effectively share knowledge between individuals and teams to contribute to overall effectiveness of project and service improvement work. Self motivated, self-starter, who will undertake all activities to the highest professional standards Knowledge Knowledge of Service Desk operations, to include a good knowledge of IT best practice, industry trends and customer service Expected to have an understanding of all technologies used by A&O, business working practices and active working experience and understanding of the core applications Experience Proven experience in a customer facing role. Proven experience within an IT Support / Service Desk environment Experience of ServiceNow desirable but not essential Experience of managing moves processes Qualifications ITIL Foundation - desirable Working hours Working hours for this role will be 4pm to 12am, Monday to Friday Due to the nature of the responsibilities a degree of flexibility is required. Occasional early morning, evening and weekend work may be required and it is expected that you would be flexible and provide support when necessary. Additional information - External It's Time Allen & Overy is a leading global law firm operating in over thirty countries. By turning our insight, technology and talent into ground-breaking solutions, we've earned a place at the forefront of our industry. Our lawyers are leaders in their field - and the same goes for our support teams. Ambitious, driven and open to fresh perspectives, we find innovative new ways to deliver our services and maintain our reputation for excellence, in all that we do. The nature of law is changing and with that change brings unique opportunities. With our collaborative working culture, flexibility, and a commitment to your progress, we build rewarding careers. By joining our global team, you are supported by colleagues from around the world. If you're ready for a new challenge, it's time to seize the opportunity.

IT Services Director A largescale multinational requires an interim IT Services Director to jointly lead a centralised IT function, supporting the business through a significant period of business change. Reporting directly to the CIO, you will take ownership of the definition, management and continuous improvement of a broad IT operations function, providing services and support spanning infrastructure, EUC, applications, security etc. You will be joining at an exciting time for this IT function, which has been on a significant insourcing journey, expanding and strengthening their IT shared service operations with reduced 3rd party dependency. You will find a fantastic culture in this dept of 100+ heads, who will require an affirming pair of hands through the upcoming period of significant business change. Responsibilities will include, but not be limited to; leading the IT Service function in providing a broad range of IT Services; Shared Services to all regions and Enterprise Services Motivate, manage and inspire a great team of individuals, providing stability and reassurance through a period of significant business change Compliance with statutory and regulatory requirements and ensuring that security policies are implemented and risks managed appropriately. Strategy and planning as part of the CIO leadership team, delivering strategic outcomes Uphold service excellence, ensuring that SLA's are met and value for money is demonstrated. Continue the strategic broadening and strengthening of the functions service capabilities and offerings (insourcing). Ensure smooth service transition for new and changed services Build strong relationships across the international business regions senior stakeholders, conducting service reviews and working to improve service models and exceed expectations Manage key 3rd party suppliers within the Service Integration and Management model, ensuring contractual SLA's are met, and building strategically and commercially beneficial relationships. Drive the Continuous Improvement of ITIL based processes and procedures, to achieve efficient, reliable IT services Manage significant budgets in a complex commercial model which includes a wide range of different Service Models (to business regions) and 3rd party partners both on and offshore Suitable applications will have prior demonstrable experience of; Managing comparable teams/functions of c100 heads at Director level, in largescale geographically dispersed (ideally multinational) organisations IT Service strategy and management in complex matrix organisations, with varying technology landscapes, Service Models and business operations. Extensive experience of designing and improving ITIL based operational processes Change management skills in complex stakeholder environments, supporting major business transformation and change Partnering with 3rd party suppliers and vendors to achieve commercially beneficial outcomes Managing large budgets in complex IT Services functions Compliance and Information Security in comparable organisations Leading large teams, developing and upholding a positive culture. .........And the many other skills and attributes to succeed in this challenging role (Full Job Description available). Position based in the Newcastle area, with regular travel to London, regional international locations. Initial 6-month contract with high likelihood of extension Paying up £900 per day.

A key role in our Fundraising Directorate where you will join a senior leadership team as we expand and aim to significantly increase income. As Head of Community Fundraising at St John Ambulance, you will be responsible for driving innovation and excellence in fundraising, ultimately leading to income growth through focusing specifically on community fundraising initiatives and projects. You will provide high level strategic leadership across the department and ensure that our donor's experience is front of mind and that long-term organisation wide income growth is maximised. To be successful in this role, you should bring a wealth of experience creating and successfully implementing robust strategic income growth plans, managing budgets, and driving fundraising income growth in the community. You will have worked to and been successful in achieving income targets of over £1m in a challenging, complex and pressurised environment.

Help the most reputable companies to turn their strategy into reality for the next generation cloud-based applications. If you require more motivation to apply, then get in touch. The role: Be an advocate for Cloud Technologies, especially Azure An industry leader for cloud adoption for conferences, events and social media Deep understanding of cloud architecture, AWS, GCP and Azure Design, develop and manage robust, secure, scalable, highly available, and dynamic solutions Knowledge of software development methodologies and approaches including multi-tiered distributed applications which span multi-cloud or hybrid environments Ideal Skills: Hands-on experience of Azure Cloud Architecture Google and Amazon experience is desirable On-premise and to cloud platforms migration experience Beneficial skills: Azure Certification Financial experience Benefits: Competitive package with benefits Flexible working hours

Introduction Christian Aid is a faith-based organisation, set up by British and Irish churches in the aftermath of the Second World War so that they "could respond to Christ's command to care for all in need". Our commitment is to eradicate extreme poverty, dismantle its root causes and enable the voice and agency of the poor and marginalised to be fully realised. This is a pivotal moment to join Christian Aid at a challenging time in the world where suffering and increasing inequality have become the norm. We have a new global strategy "Standing Together" which is built around our analytical framework: poverty, power and prophetic voice underpinned by operational excellence in all we do. When people come together with shared energy and inspiration, as they do at Christian Aid, they can accomplish amazing things. If you share our mission and vision and would like to join us, then please get in touch. Thank you for your interest in Christian Aid. About Christian Aid We believe that the world can and must be transformed so that everyone can experience life in all its fullness, free from poverty and injustice. For over 70 years, Christian Aid has successfully provided support to meet the social, economic and humanitarian needs of the most vulnerable and marginalised. We have always understood that we must work in partnership and stand together with local actors to provide practical, long-term support. We believe this is the way to achieve sustainable development and help affected communities to be free from want and fear. We work in 37 countries, with around 500 local, national and international partners. Our involvement in 150 humanitarian projects in 26 countries enabled us to reach over one million people in 2017/18. We spent over £95 million on our charitable activities in the same time period. Our mission in today's world: Our analysis of the world points clearly to a global economic system that is hardwired to increase inequality and injustice. A rise in social and political intolerance is increasing gender inequality and reducing people's agency-their power over their own lives. Climate change chaos and ongoing conflicts cause further vulnerabilities. There is an intergovernmental global consensus to 'leave noone behind'. But without a major change in practice, political will and resource commitment, at least 800 million people will still be living in extreme poverty by 2030, half of them in low-income and fragile countries. We remain convinced that poverty is political. It is not an accident. It is caused by human structures and systems. We understand that to achieve lasting solutions, we must address three factors together: poverty, power, and people's ability to speak against and remove injustices. We are therefore committed to eradicating extreme poverty, dismantling its root causes across the world, and enabling the voice and agency of the poor and marginalised to be fully realised. Together with our incredible network of supporters, we will respond with unwavering boldness and courage. About the role: The Transition Executive role is designed to provide excellent support to the FSE Director and Senior Management Team, as well as co-ordinate and support a critical change process for the department.This role will build important partnerships, communicating with a range of internal and external stakeholders. Be expected to steward our resources, ensuring best value for money and efficiency. And be responsible for delivering results, as well as striving for continual improvement in our processes.This is the perfect opportunity for someone looking to make a difference during an exciting time of change within Christian Aid and play a key role in the smooth and efficient management of a busy and forward-looking department.About you: You are an excellent communicator with outstanding organisational, planning and time-management skills, able to handle a wide and varied workload. Your experience in delivering similar busy and varied roles, ideally in the Charity/Not for Profit sector, stands you in good stead for this position. You are comfortable taking the initiative and being proactive in identifying and delivering support needs. You relish solving problems and designing new solutions. You have a very high level of accuracy and attention to detail, able to consider different aspects and impacts of decisions made. You are focussed on meeting deadlines, whilst being able to manage expectations of colleagues. Your ability to engage and build excellent relationships with a range of internal and external stakeholders will be key to your success. You will enjoy taking a flexible approach to your work and be comfortable operating in a busy and dynamic environment.This role requires applicants to have the right to work in the country where this position is based. We value diversity and aspire to reflect this in its workforce.We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.Competency questionsAs part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:Tell us about a time you have had to organise/co-ordinate a complex process or project, and successfully delivered outputs on timeGive us an example of a time you have delivered support/administrative tasks to an agreed high standardTell us about a time you have had to work on your own initiative and how you ensured you completed required tasks without close supervision

Data Engineer Graduate Programme London Becoming a Data Engineer with Capita Consultancy: This 18-month structured graduate programme will see you work with inspirational industry leaders to build technical skill, business knowledge and core soft skills in order to become one of our future leaders. You'll be trusted with high level responsibility and client interaction as you work on innovative, exci www.milkround...... click apply for full job details