CRM Manager Crewe Salary up to £38,000 + Generous Holiday Allowance, Company Pension and Great Discounts At Ryman we have an incredible role to join our vibrant Marketing Team, this role will sit in the heart of the CRM team. The Role: As CRM Manager, you will liaise with key stakeholders across the business to ensure our customers receive relevant, timely and inspiring communications from the brand aimed at driving repeat purchase and long-term loyalty. You will drive the development and implementation of our email strategy across broadcast and automation campaigns to drive sales and engagement with both businesses and consumers. Role of Department: The marketing team is responsible for delivering POS and marketing communications in store, advertising, PR and social media activity, creative development, own label packaging, CRM, leaflets & publications, events and other activities to help drive sales both instore and online, engage customers and support the awareness and development of the Ryman brand. What you will get from us: A great Team to work with where you can progress and make a difference at all levels Competitive Salary Holiday Allowance Free Parking Subsidised Canteen Company Pension scheme Apprenticeship scheme to continue your development Generous discount at TPRG and on our amazing benefits hub Main Duties and Responsibilities: Manage the email marketing calendar, working with the Senior CRM Manager and the necessary stakeholders to ensure that emails align with the overall customer plan. Design and implement weekly emails including creating compelling copy, subject lines and design templates and briefing the design studio along with building the emails in our email & customer data platform, Ometria. Manage the full sign off process for all emails, including Trading sign off, building strong relationships with Trading and eCommerce teams. Alongside the Senior CRM Manager, further develop and bring to life the lifecycle/automation campaigns from welcome journeys to post purchase and retention primarily across email, but working with the wider digital team to incorporate other channels into the flows. Use customer segmentation data to tailor marketing communications, to increase relevancy and frequency of purchase. Promote a culture of test & learn to drive innovation and utilise the full functionality of our customer data platform. Create timely, accurate, inspiring and error free customer communications, with a consistent tone of voice, look and feel, which supports our brand objectives. Be responsible for the analysis of all email campaigns, providing detailed reporting to the business across key KPIs and sharing best practice and recommendations to improve email performance. Be responsible for managing GDPR requests within the team. Build strong relationships with teams across the business through credible, fact based discussions, which seek to fulfil overall business objectives. Support the Senior CRM Manager on delivery of the Ryman Rewards loyalty program What we would like to see in you? Experience in an email or campaign role, with a minimum of 2 years' experience, ideally to include lifecycle campaigns and with good knowledge of industry best practice and building segmentation . A strong creative executer, with excellent copywriting skills and the capability to create compelling customer communications. Commercially astute, balancing trade driving needs with customer relationships and brand/communication stories. A dynamic, passionate self-starter who can prioritise their own workload and take full accountability for all aspects of their role .Excellent prioritisation skills with the ability to manage multiple projects concurrently. A team player with a can-do attitude who is willing to go the extra mile to ensure work is completed on time and to the highest standards. An analytical mind, able to interpret data to help drive decisions and engage across the business. A confident communicator, who can clearly articulate credible opinions based on facts and challenge key stakeholders, appropriately, at all levels. The ability to be flexible and work to support the needs of the business including occasional weekend / out of hours working. The ability to travel to offsite meetings and events .Experience working in retail eCommerce is preferred. Experience working with the Ometria email platform and Magento 2 would be an advantage. Knowledge of Photoshop and basic HTML would be an advantage. Experience working on direct mail and loyalty schemes would be an advantage Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting CRM Manager role
Apr 18, 2024
Full time
CRM Manager Crewe Salary up to £38,000 + Generous Holiday Allowance, Company Pension and Great Discounts At Ryman we have an incredible role to join our vibrant Marketing Team, this role will sit in the heart of the CRM team. The Role: As CRM Manager, you will liaise with key stakeholders across the business to ensure our customers receive relevant, timely and inspiring communications from the brand aimed at driving repeat purchase and long-term loyalty. You will drive the development and implementation of our email strategy across broadcast and automation campaigns to drive sales and engagement with both businesses and consumers. Role of Department: The marketing team is responsible for delivering POS and marketing communications in store, advertising, PR and social media activity, creative development, own label packaging, CRM, leaflets & publications, events and other activities to help drive sales both instore and online, engage customers and support the awareness and development of the Ryman brand. What you will get from us: A great Team to work with where you can progress and make a difference at all levels Competitive Salary Holiday Allowance Free Parking Subsidised Canteen Company Pension scheme Apprenticeship scheme to continue your development Generous discount at TPRG and on our amazing benefits hub Main Duties and Responsibilities: Manage the email marketing calendar, working with the Senior CRM Manager and the necessary stakeholders to ensure that emails align with the overall customer plan. Design and implement weekly emails including creating compelling copy, subject lines and design templates and briefing the design studio along with building the emails in our email & customer data platform, Ometria. Manage the full sign off process for all emails, including Trading sign off, building strong relationships with Trading and eCommerce teams. Alongside the Senior CRM Manager, further develop and bring to life the lifecycle/automation campaigns from welcome journeys to post purchase and retention primarily across email, but working with the wider digital team to incorporate other channels into the flows. Use customer segmentation data to tailor marketing communications, to increase relevancy and frequency of purchase. Promote a culture of test & learn to drive innovation and utilise the full functionality of our customer data platform. Create timely, accurate, inspiring and error free customer communications, with a consistent tone of voice, look and feel, which supports our brand objectives. Be responsible for the analysis of all email campaigns, providing detailed reporting to the business across key KPIs and sharing best practice and recommendations to improve email performance. Be responsible for managing GDPR requests within the team. Build strong relationships with teams across the business through credible, fact based discussions, which seek to fulfil overall business objectives. Support the Senior CRM Manager on delivery of the Ryman Rewards loyalty program What we would like to see in you? Experience in an email or campaign role, with a minimum of 2 years' experience, ideally to include lifecycle campaigns and with good knowledge of industry best practice and building segmentation . A strong creative executer, with excellent copywriting skills and the capability to create compelling customer communications. Commercially astute, balancing trade driving needs with customer relationships and brand/communication stories. A dynamic, passionate self-starter who can prioritise their own workload and take full accountability for all aspects of their role .Excellent prioritisation skills with the ability to manage multiple projects concurrently. A team player with a can-do attitude who is willing to go the extra mile to ensure work is completed on time and to the highest standards. An analytical mind, able to interpret data to help drive decisions and engage across the business. A confident communicator, who can clearly articulate credible opinions based on facts and challenge key stakeholders, appropriately, at all levels. The ability to be flexible and work to support the needs of the business including occasional weekend / out of hours working. The ability to travel to offsite meetings and events .Experience working in retail eCommerce is preferred. Experience working with the Ometria email platform and Magento 2 would be an advantage. Knowledge of Photoshop and basic HTML would be an advantage. Experience working on direct mail and loyalty schemes would be an advantage Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting CRM Manager role
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across supply chain, distribution, logistics, manufacturing, production, warehouse & transport operations. Warehouse Supervisor - Day shift - Mon - Friday East Hampshire near Guilford £29.5k + Bens + Excellent package Strive Supply chain have been exclusively retained to work with an international supplier of non-food FMCG items to the retail sector. Our role is to source an experienced people manager who knows how to run a tight ship, motivate, deal with disciplinaries, train & deliver results. Therefore, we are open to experienced warehouse, transport, retail & indeed any ex-forces / military managers - this may be a great way to enter the world of warehouse management for the right candidate. Key Site Stats: Warehouse size approx. 150k sq ft. Currently in the middle of moving from a manually driven operation to a heavily automated site over the next 12 months. Headcount of c50 on site across all functions. An Average of 150 pallets inbound pallets per day 6000 active SKU's Automation systems include SAP, mobile bar coding, digital data collection to automate warehouse transactions, KNAPP, Linde & others. Role Summary: The main purpose of this role is to supervise a team of 12 operatives and control the use of all warehouse facilities; ensuring that the space, time and staff resource available is utilised as effectively as possible while meeting all H&S requirements. Role Summary: Day to day running of the operatives on shift including workload allocation, monitoring basic KPI's, H&S & all aspects of people management. Developing strong working relationships with all members of your team in order that opportunities for training & development or disciplinary action are identified. Handling related tasks for your team such as management of timekeeping, return to work interviews, incident reporting and to provide input for probation or appraisal reviews. Ensuring all members of your team are fully aware of and compliant to all company policies and procedures. Controlling day to day workload for the designated team you supervise while maintaining a good rate of work yourself by understanding which tasks to complete and which to delegate. Understanding fully the processes of your team to be able to train new staff, understand demands of tasks, assign appropriate staff, space and time for tasks and meet all the priorities set by the business. Knowledge, Skills & Experience Experience of managing teams in a fast moving retail , warehouse operation, military or similar. Good verbal and written communication skills. Excellent organizational skills. The ability to cope under pressure with high volume/fast moving daily processes and deadlines. Good computer literacy on all of the Microsoft programs. A good understanding of basic H&S requirements. This is a fantastic opportunity - we look forward to your application . Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk
Apr 18, 2024
Full time
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across supply chain, distribution, logistics, manufacturing, production, warehouse & transport operations. Warehouse Supervisor - Day shift - Mon - Friday East Hampshire near Guilford £29.5k + Bens + Excellent package Strive Supply chain have been exclusively retained to work with an international supplier of non-food FMCG items to the retail sector. Our role is to source an experienced people manager who knows how to run a tight ship, motivate, deal with disciplinaries, train & deliver results. Therefore, we are open to experienced warehouse, transport, retail & indeed any ex-forces / military managers - this may be a great way to enter the world of warehouse management for the right candidate. Key Site Stats: Warehouse size approx. 150k sq ft. Currently in the middle of moving from a manually driven operation to a heavily automated site over the next 12 months. Headcount of c50 on site across all functions. An Average of 150 pallets inbound pallets per day 6000 active SKU's Automation systems include SAP, mobile bar coding, digital data collection to automate warehouse transactions, KNAPP, Linde & others. Role Summary: The main purpose of this role is to supervise a team of 12 operatives and control the use of all warehouse facilities; ensuring that the space, time and staff resource available is utilised as effectively as possible while meeting all H&S requirements. Role Summary: Day to day running of the operatives on shift including workload allocation, monitoring basic KPI's, H&S & all aspects of people management. Developing strong working relationships with all members of your team in order that opportunities for training & development or disciplinary action are identified. Handling related tasks for your team such as management of timekeeping, return to work interviews, incident reporting and to provide input for probation or appraisal reviews. Ensuring all members of your team are fully aware of and compliant to all company policies and procedures. Controlling day to day workload for the designated team you supervise while maintaining a good rate of work yourself by understanding which tasks to complete and which to delegate. Understanding fully the processes of your team to be able to train new staff, understand demands of tasks, assign appropriate staff, space and time for tasks and meet all the priorities set by the business. Knowledge, Skills & Experience Experience of managing teams in a fast moving retail , warehouse operation, military or similar. Good verbal and written communication skills. Excellent organizational skills. The ability to cope under pressure with high volume/fast moving daily processes and deadlines. Good computer literacy on all of the Microsoft programs. A good understanding of basic H&S requirements. This is a fantastic opportunity - we look forward to your application . Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO's Bids and Pursuits team sits within MSC. Its core focus is winning profitable work from new and existing clients. The team prioritises opportunities and drives the pursuit and bid process to maximise our chance of winning. We offer 'hands-on' support for the firm's largest and most strategically important bids and we also maintain a suite of self-help tools, templates and an automated platform for use across the entire firm. We are looking for an experienced writer to join our growing team. You will write and edit content for both our major pursuit proposals and for the templates that underpin our automation platform across all service lines. In this role you'll: Write and edit content for the automated bid template system, Templafy. You will liaise with subject matter experts and create /or edit Bid templates for our automated bid proposal production system. Produce professionally written proposals and pitch content that articulates the organisation's value proposition and win themes across all service lines. Work collaboratively with the business to develop the value proposition and articulate the win themes and solution narrative that support the proposal Wrk closely with the wider Bids and Pursuits team members who are aligned to specific opportunities, who will seek your skills and advice as an accomplished content writer. You'll be someone with: Proven skills in writing and editing proposal content within a complex business environment. Experience in leading storyboarding sessions, participating in key review meetings/final document review, content sign-off and document production. Experience of coordinating/managing and updating a knowledgebase system is also desirable. Forensic attention to detail and meticulous proofreading skills Proven experience of working in a bids and pursuits team (ideally from a professional services business with leadership responsibility). The ability to develop senior stakeholder relationships with the gravitas to be 'at the table' and be seen as a trusted adviser. People management skills and experience. A thorough understanding and experience of bid strategy development through to 'end-to end' strategy execution. The ability to develop networks across the firm and at all levels. The ability to develop a 'strategic view' and challenge the status quo. The ability to present concepts and ideas to teams drawing upon deep experience of large-scale bids. A degree/ relevant professional qualification is desired (but not essential). Excellent time management /prioritisation skills. An understanding of what makes good written content and how to edit it to make clear and impactful. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
Apr 18, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO's Bids and Pursuits team sits within MSC. Its core focus is winning profitable work from new and existing clients. The team prioritises opportunities and drives the pursuit and bid process to maximise our chance of winning. We offer 'hands-on' support for the firm's largest and most strategically important bids and we also maintain a suite of self-help tools, templates and an automated platform for use across the entire firm. We are looking for an experienced writer to join our growing team. You will write and edit content for both our major pursuit proposals and for the templates that underpin our automation platform across all service lines. In this role you'll: Write and edit content for the automated bid template system, Templafy. You will liaise with subject matter experts and create /or edit Bid templates for our automated bid proposal production system. Produce professionally written proposals and pitch content that articulates the organisation's value proposition and win themes across all service lines. Work collaboratively with the business to develop the value proposition and articulate the win themes and solution narrative that support the proposal Wrk closely with the wider Bids and Pursuits team members who are aligned to specific opportunities, who will seek your skills and advice as an accomplished content writer. You'll be someone with: Proven skills in writing and editing proposal content within a complex business environment. Experience in leading storyboarding sessions, participating in key review meetings/final document review, content sign-off and document production. Experience of coordinating/managing and updating a knowledgebase system is also desirable. Forensic attention to detail and meticulous proofreading skills Proven experience of working in a bids and pursuits team (ideally from a professional services business with leadership responsibility). The ability to develop senior stakeholder relationships with the gravitas to be 'at the table' and be seen as a trusted adviser. People management skills and experience. A thorough understanding and experience of bid strategy development through to 'end-to end' strategy execution. The ability to develop networks across the firm and at all levels. The ability to develop a 'strategic view' and challenge the status quo. The ability to present concepts and ideas to teams drawing upon deep experience of large-scale bids. A degree/ relevant professional qualification is desired (but not essential). Excellent time management /prioritisation skills. An understanding of what makes good written content and how to edit it to make clear and impactful. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
Account Manager - Fathom Join the Access Family and see how we make software ideas become a reality! Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about? At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: We're looking for a Junior Account Manager to take ownership of an exciting process that gives our customers a world class onboarding experience and continued support throughout their customer journey. This opportunity is perfect for your growth into a key account manager role, working with our key accounting firms. Day-to-day, you will be: Onboarding new customers by providing training and advice. You'll take into account their specific situation and requirements to make this as impactful as possible. Managing automations in our systems to stay on top of a varied set of tasks; keeping the process efficient and always looking for possible improvements. Crafting interesting and engaging regular communications to post-onboarding customers. More than just another bulk email, these will be something your customers are eager to read. Acting as our customers' main point of contact as they grow with Fathom, helping them with any requests they might have, and being a product expert for them. For any customer churn - getting a deep understanding of the reason for the cancellation, and uncovering whether there's anything we can do to bring them back. Your skills and experiences might also include: Someone who enjoys talking to a diverse range of customers, committed to helping them and building a great rapport. Interested in technology and a quick learner of new systems and software. Well organised, dependable and happy with a varied set of tasks on your plate each day. A problem solver and critical thinker - you enjoy finding improvements to processes. Strong with numbers - financial or accounting knowledge is favourable but not essential. What does Access offer you? We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. The Fathom UK team has access to desks in WeWork locations (with free barista coffee and drinks after work!). The role is a hybrid-remote position - the team meets in the office for a day every month, but we're very flexible in our working arrangements, so you can make as much use of the WeWorks as you want. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun! What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
Apr 18, 2024
Full time
Account Manager - Fathom Join the Access Family and see how we make software ideas become a reality! Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about? At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: We're looking for a Junior Account Manager to take ownership of an exciting process that gives our customers a world class onboarding experience and continued support throughout their customer journey. This opportunity is perfect for your growth into a key account manager role, working with our key accounting firms. Day-to-day, you will be: Onboarding new customers by providing training and advice. You'll take into account their specific situation and requirements to make this as impactful as possible. Managing automations in our systems to stay on top of a varied set of tasks; keeping the process efficient and always looking for possible improvements. Crafting interesting and engaging regular communications to post-onboarding customers. More than just another bulk email, these will be something your customers are eager to read. Acting as our customers' main point of contact as they grow with Fathom, helping them with any requests they might have, and being a product expert for them. For any customer churn - getting a deep understanding of the reason for the cancellation, and uncovering whether there's anything we can do to bring them back. Your skills and experiences might also include: Someone who enjoys talking to a diverse range of customers, committed to helping them and building a great rapport. Interested in technology and a quick learner of new systems and software. Well organised, dependable and happy with a varied set of tasks on your plate each day. A problem solver and critical thinker - you enjoy finding improvements to processes. Strong with numbers - financial or accounting knowledge is favourable but not essential. What does Access offer you? We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. The Fathom UK team has access to desks in WeWork locations (with free barista coffee and drinks after work!). The role is a hybrid-remote position - the team meets in the office for a day every month, but we're very flexible in our working arrangements, so you can make as much use of the WeWorks as you want. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun! What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
Development Engineer Location: Hybrid/London Salary: £60,000 - £65,000 Our client is looking for a Developer in the Java/Microservices/AWS space to join a growing practice. What you'll be doing: You will be part of an agile team contributing to the build of digital products, developing new and enhancing existing software components. Your primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. They should adhere to the agreed development life cycle, frameworks and quality criteria and collaborate readily with other agile delivery team members to enable the right outcome for the customer. This includes, working with Quality Assurance to support test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members/new colleagues to assist with knowledge transfer, on boarding and pair coding/code reviews. In this role, you will be primarily responsible for: * Delivery of high-quality development work results (structure, content, form) * Integrating the application Front End services (with a basic understanding of web Front End technologies) * Managing the exchange of data between different Back End services (owned by separate development teams) and Front End application and third party API integration * Development of all Server Side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable * Introducing and owning technical user stories for integration and service optimisation * Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence/knowledge base articles * Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) * Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (eg logging, capacity/performance management, monitoring and distributed tracing/debugging) * End-to-end thinking during development - supporting and improving releases from test to integration and production environments * Proactive skill and artefact building with regards assessing and adopting new technologies * Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions * Providing and collaborating to produce development work estimates * Following agile software development life cycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations * Working under pressure and at pace when required to meet urgent client needs. What experience you'll bring: In order to be successful in this role, you will have proven experience in and a solid understanding of most of the following: * Delivering integration micro-service patterns using Java Spring Boot * Applying SOLID principles and creating clean code * Experience working with streaming data (eg Apache Kafka) and AWS native messaging/streaming features * API specification/design and documentation * Working with SQL and NoSQL data sources such as Postgres and Mongo Experience with DevOps tooling and application hosting services such as: * Jenkins, Drone, AWS CodeCommit/Pipeline/Deploy * Atlassian stack, Azure DevOps/Docker/Kubernetes/Function as a Service deployments * Broader AWS knowledge (eg S3, KMS, EKS) * Great attention to detail, organisational skills and a keen analytical mind * Experience with Front End JavaScript frameworks, such as React * Proven delivery success in large scale development projects (including, for example, enterprise integration patterns, high assurance/secure services, high throughput/availability non-functional demands) * Demonstrable collaborative team working and taking ownership of delivery commitments and addressing challenges Education and Experience * SC Cleared * Experienced in consulting and ability to cope with pressured environments. * Ideally Public Sector/Central Government experience * Proven experience as Microservices Developer * Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 18, 2024
Full time
Development Engineer Location: Hybrid/London Salary: £60,000 - £65,000 Our client is looking for a Developer in the Java/Microservices/AWS space to join a growing practice. What you'll be doing: You will be part of an agile team contributing to the build of digital products, developing new and enhancing existing software components. Your primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. They should adhere to the agreed development life cycle, frameworks and quality criteria and collaborate readily with other agile delivery team members to enable the right outcome for the customer. This includes, working with Quality Assurance to support test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members/new colleagues to assist with knowledge transfer, on boarding and pair coding/code reviews. In this role, you will be primarily responsible for: * Delivery of high-quality development work results (structure, content, form) * Integrating the application Front End services (with a basic understanding of web Front End technologies) * Managing the exchange of data between different Back End services (owned by separate development teams) and Front End application and third party API integration * Development of all Server Side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable * Introducing and owning technical user stories for integration and service optimisation * Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence/knowledge base articles * Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) * Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (eg logging, capacity/performance management, monitoring and distributed tracing/debugging) * End-to-end thinking during development - supporting and improving releases from test to integration and production environments * Proactive skill and artefact building with regards assessing and adopting new technologies * Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions * Providing and collaborating to produce development work estimates * Following agile software development life cycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations * Working under pressure and at pace when required to meet urgent client needs. What experience you'll bring: In order to be successful in this role, you will have proven experience in and a solid understanding of most of the following: * Delivering integration micro-service patterns using Java Spring Boot * Applying SOLID principles and creating clean code * Experience working with streaming data (eg Apache Kafka) and AWS native messaging/streaming features * API specification/design and documentation * Working with SQL and NoSQL data sources such as Postgres and Mongo Experience with DevOps tooling and application hosting services such as: * Jenkins, Drone, AWS CodeCommit/Pipeline/Deploy * Atlassian stack, Azure DevOps/Docker/Kubernetes/Function as a Service deployments * Broader AWS knowledge (eg S3, KMS, EKS) * Great attention to detail, organisational skills and a keen analytical mind * Experience with Front End JavaScript frameworks, such as React * Proven delivery success in large scale development projects (including, for example, enterprise integration patterns, high assurance/secure services, high throughput/availability non-functional demands) * Demonstrable collaborative team working and taking ownership of delivery commitments and addressing challenges Education and Experience * SC Cleared * Experienced in consulting and ability to cope with pressured environments. * Ideally Public Sector/Central Government experience * Proven experience as Microservices Developer * Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Job Title: Automation Service Engineer Location : Chippenham or Southampton or London or Cardiff, UK Mission: To provide Automation systems engineering, applications services in an efficient and effective manner that maximizes customer services standards, and promotes the company and its offers (products and solutions) to the benefit of both the customer and the company. Additionally, will demonstrate functional leadership and proactively participate in the competency development of the field services team. Key Responsibilities: Complete Life Cycle support for Schneider Automation products, to include, but not exclusively installation, upgrade, maintenance, repair, fault finding, testing etc to the level of a Senior Engineer. Work with UK and international customers to help develop optimum solutions to their Automation Systems covering design, Installation & commissioning. Provide "24-hour telephone" and "response to site support" to customers. To work within all sets of procedures ensuring that Health and Safety is the most important element in this regard. Visit customers to "Soft sell" Automation & Control Projects & Services offer. Development of functional design specifications in-line with customer requirement Systems design of upgrades & small to medium size projects, including software development. Preparation of CAD drawings assisting in the design of the system and its construction. In-house & on-site execution of system upgrades and projects. Including project management & co-ordination of internal & external resource. This will also include the generation of "Risk Assessments" & "Method Statements" Act as coach and mentor to members of the field services team Preparation of System documentation, including such things as descriptions of operation, maintenance manuals, parts lists & annotated software listings Provide technical guidance as required to facilitate accurate preparation of bids or by Operation Teams to facilitate effective project delivery. Maintain all company property issued and bring to the company's attention any items that are not of a serviceable nature in a timely manner Deputize for Operations Managers during temporary periods of absence. Skills/Attributes: Essential: C & G, ONC HNC in Electrical / Electronics Engineering At least 5 years practical service engineer experience working with Control and Automation products. Working knowledge of electrical installation standards including 18h Edition. Business, personal & products skill's in line with job competency matrix Experience in faultfinding on complex Automation systems and or equipment Experience of coaching, mentoring and developing others Site Safety Passport Demonstrates good organizational and motivational skills Demonstrates leadership and supervisory skills in order to control and direct the internal and external workforce when necessary Excellent customer service levels and communication skills (verbal and written) Well-developed interpersonal skills PC Literate on MS Word, Customer focused approach, balanced against the need to protect Schneider's commercial position High standard of attention to detail Desirable: HND/ Degree in Electrical / Electronics Engineering At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who considers themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Apr 18, 2024
Full time
Job Title: Automation Service Engineer Location : Chippenham or Southampton or London or Cardiff, UK Mission: To provide Automation systems engineering, applications services in an efficient and effective manner that maximizes customer services standards, and promotes the company and its offers (products and solutions) to the benefit of both the customer and the company. Additionally, will demonstrate functional leadership and proactively participate in the competency development of the field services team. Key Responsibilities: Complete Life Cycle support for Schneider Automation products, to include, but not exclusively installation, upgrade, maintenance, repair, fault finding, testing etc to the level of a Senior Engineer. Work with UK and international customers to help develop optimum solutions to their Automation Systems covering design, Installation & commissioning. Provide "24-hour telephone" and "response to site support" to customers. To work within all sets of procedures ensuring that Health and Safety is the most important element in this regard. Visit customers to "Soft sell" Automation & Control Projects & Services offer. Development of functional design specifications in-line with customer requirement Systems design of upgrades & small to medium size projects, including software development. Preparation of CAD drawings assisting in the design of the system and its construction. In-house & on-site execution of system upgrades and projects. Including project management & co-ordination of internal & external resource. This will also include the generation of "Risk Assessments" & "Method Statements" Act as coach and mentor to members of the field services team Preparation of System documentation, including such things as descriptions of operation, maintenance manuals, parts lists & annotated software listings Provide technical guidance as required to facilitate accurate preparation of bids or by Operation Teams to facilitate effective project delivery. Maintain all company property issued and bring to the company's attention any items that are not of a serviceable nature in a timely manner Deputize for Operations Managers during temporary periods of absence. Skills/Attributes: Essential: C & G, ONC HNC in Electrical / Electronics Engineering At least 5 years practical service engineer experience working with Control and Automation products. Working knowledge of electrical installation standards including 18h Edition. Business, personal & products skill's in line with job competency matrix Experience in faultfinding on complex Automation systems and or equipment Experience of coaching, mentoring and developing others Site Safety Passport Demonstrates good organizational and motivational skills Demonstrates leadership and supervisory skills in order to control and direct the internal and external workforce when necessary Excellent customer service levels and communication skills (verbal and written) Well-developed interpersonal skills PC Literate on MS Word, Customer focused approach, balanced against the need to protect Schneider's commercial position High standard of attention to detail Desirable: HND/ Degree in Electrical / Electronics Engineering At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who considers themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 18, 2024
Full time
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 18, 2024
Full time
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Marketing Manager Rugby Full-time (37.5 hours pw) About Us: Howkins & Harrison LLP have been supporting homeowners, landowners, and landlords since 1888. We are a highly regarded and successful property & lettings agent, as well as a firm of chartered surveyors, land agents, auctioneers and valuers and are proud to be experts in each of the areas that we cover. We have 7 regional offices in the Midlands, and an office in London allowing us to work closely with clients with land & property interests throughout the Midlands & beyond. The Role: We are looking for an experienced Marketing Manager to lead our small but busy team. This opportunity requires a versatile individual who will identify new marketing strategies to drive efficiency and innovation through marketing efforts, in order to support the firm s growth strategy and brand presence. In this role, day to day you can expect to: Develop & execute a comprehensive marketing strategy to achieve company and departmental goals. Identify market trends, competitor activities, and client needs to inform strategic decision-making. Oversee all marketing activities including branding, advertising, public relations, & social media. Manage a team of marketing professionals both internally and with external agencies & suppliers. Develop & manage the marketing budget. Track, measure & report the results of marketing campaigns. Stay up to date on the latest marketing trends & technologies. Coordinate and execute events and seminars to showcase the firm s expertise and develop client relationships. Measure the success of marketing campaigns and initiatives. Manage reporting to stakeholders, highlighting key performance indicators and areas for improvement. Oversee photography and videography projects relating to promotional material. Manage the digital presence along with production of printed marketing material. Ensure that all company material is consistent and within the brand identity across the firm. This list is not intended to be exhaustive and you will have other duties and responsibilities that fall within the remit of the role. Your Skills & Qualifications: Degree in marketing or associated discipline MCIM Qualification or higher Demonstrable experience working in a similar role In depth knowledge of marketing techniques Knowledge of marketing automation, email marketing, lead nurturing and CRM management Proven track record of involvement in successful marketing campaigns Strong understanding of marketing principles & the application thereof in a variety of markets Excellent communication, interpersonal, & leadership skills Ability to work independently & as part of a team Proficiency in marketing software & tools Working knowledge of email marketing strategies & campaigns Experienced in managing, analysing & improving Adwords/PPC campaigns Strong analytical skills to interpret data and results Basic graphic design skills Excellent copywriting, editing and proofreading skills Strong attention to detail with ability to produce exceptional marketing materials Working knowledge of GA4 & data presentation We Offer: - Competitive basic salary - Generous holiday allowance - Your birthday off - Pension plan - Health & wellbeing programme - Free parking If would you like more information or wish to discuss the role, please contact Robert Eyton-Jones or Tim Howard on (phone number removed) or email your CV to apply.
Apr 18, 2024
Full time
Marketing Manager Rugby Full-time (37.5 hours pw) About Us: Howkins & Harrison LLP have been supporting homeowners, landowners, and landlords since 1888. We are a highly regarded and successful property & lettings agent, as well as a firm of chartered surveyors, land agents, auctioneers and valuers and are proud to be experts in each of the areas that we cover. We have 7 regional offices in the Midlands, and an office in London allowing us to work closely with clients with land & property interests throughout the Midlands & beyond. The Role: We are looking for an experienced Marketing Manager to lead our small but busy team. This opportunity requires a versatile individual who will identify new marketing strategies to drive efficiency and innovation through marketing efforts, in order to support the firm s growth strategy and brand presence. In this role, day to day you can expect to: Develop & execute a comprehensive marketing strategy to achieve company and departmental goals. Identify market trends, competitor activities, and client needs to inform strategic decision-making. Oversee all marketing activities including branding, advertising, public relations, & social media. Manage a team of marketing professionals both internally and with external agencies & suppliers. Develop & manage the marketing budget. Track, measure & report the results of marketing campaigns. Stay up to date on the latest marketing trends & technologies. Coordinate and execute events and seminars to showcase the firm s expertise and develop client relationships. Measure the success of marketing campaigns and initiatives. Manage reporting to stakeholders, highlighting key performance indicators and areas for improvement. Oversee photography and videography projects relating to promotional material. Manage the digital presence along with production of printed marketing material. Ensure that all company material is consistent and within the brand identity across the firm. This list is not intended to be exhaustive and you will have other duties and responsibilities that fall within the remit of the role. Your Skills & Qualifications: Degree in marketing or associated discipline MCIM Qualification or higher Demonstrable experience working in a similar role In depth knowledge of marketing techniques Knowledge of marketing automation, email marketing, lead nurturing and CRM management Proven track record of involvement in successful marketing campaigns Strong understanding of marketing principles & the application thereof in a variety of markets Excellent communication, interpersonal, & leadership skills Ability to work independently & as part of a team Proficiency in marketing software & tools Working knowledge of email marketing strategies & campaigns Experienced in managing, analysing & improving Adwords/PPC campaigns Strong analytical skills to interpret data and results Basic graphic design skills Excellent copywriting, editing and proofreading skills Strong attention to detail with ability to produce exceptional marketing materials Working knowledge of GA4 & data presentation We Offer: - Competitive basic salary - Generous holiday allowance - Your birthday off - Pension plan - Health & wellbeing programme - Free parking If would you like more information or wish to discuss the role, please contact Robert Eyton-Jones or Tim Howard on (phone number removed) or email your CV to apply.
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 18, 2024
Full time
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 18, 2024
Full time
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
The Vacancy Test Lead Salary: £72,000 per annum We also offer 26 days of annual leave, 9%+ pension contributions, private medical and dental insurance and 6 months paid maternity/paternity/shared parental leave. Location: Aldgate East, London. We are a hybrid workforce and spend 40% of our time in the office. Hours: This role is available part-time, as a job-share or full-time. We offer other flexible work options, such as compressed hours. Job description: The Test Lead is responsible for test planning, execution, co-ordination, and reporting of FSCS information systems and software applications to ensure the delivery of high-quality business applications following industry best practice. The systems include; Customer Relationship Management, Web Applications, Workflow Management, Document Management, Microsoft Power Apps and Data Integration. The Test Lead will be required to work closely with our suppliers and partners delivering solutions to meet the business needs and therefore requires strong communication, planning and co-ordination skills. Priorities- What will be Delivered Testing Strategy, Planning & Execution Define and execute test cases. Capture test results, defects and defect priority. Work with business resources and co-ordinate creation of UAT test scenarios and scripts. Work closely with the business stakeholders, delivery and technology teams to deliver requirements successfully into production with minimal risk. Support continuous improvement of the testing framework based on industry standard functional and non-functional frameworks and tools, embracing agile ways of workings. Understand business requirements and processes to define test plans. Continuous review of scope and testability of all requirements. Provide test estimates and approach to Product Managers. Identify and documenting Risk, Issues, Assumptions and Dependencies in test phase. Embed best practices and quality improvements. Including Test Automation. Embed performance metrics. Responsibility for test phases. Including 3rd party test activities. Information Security and Data Protection related responsibilities Successfully pass the FSCS information security induction training annually. Adhere to FSCS policies including Information Security, Data Protection, Acceptable Use as well as relevant supporting documents. Ensure that procedures for Information Security and Data Management are adhered to. Ensure that Data Handling is managed securely and in accordance with its classification. Report any security breaches and/or incidents identified to the relevant team. Person specification Technical Skills & Knowledge ISEB/ISTQB Software Testing accredited or equivalent. Experience of using test management tools (e.g. Azure DevOps, HP ALM, Jira) Substantial experience using the following technology suite (Selenium, Specflow, Nunit, Extent-Reporting, Page Object Model). C# Programming language Visual Studio 2019 or higher SQL Experience of MS Office, MS Project and Visio. SDLC methodology. Testing in an Agile (SCRUM) environment. ETL testing experience Test leadership and execution of functional and non-functional testing in an Agile (SCRUM) environment. Integrating automated test cases with CI/CD frameworks and tools (Azure DevOps). Good knowledge of risk management, defect management, task planning and measuring and reporting performance against key metrics. Browser Compatibility test tools e.g. BrowserStack (desirable) Experience of xml and service orientated protocols (desirable). Functional Competencies Excellent analytical skills and ability to demonstrate proven track record in leading web-based applications testing, including mobile devices and Database Testing. Willingness to record, capture and document all tasks and projects without exception through the appropriate IT process/procedure. Good organisation skills with a logical, analytical approach to solving IT problems and the ability to prioritise work to meet demands and deadlines of both IT support and IT development. A self-starter who can adapt and respond effectively to changing requirements and priorities. Capable of analysing complex requirements and design specifications and corresponding test cases to prove specifications. Excellent attention to detail with verbal and written communication. Experience Demonstrate experience of Leading Test Teams in an agile environment using SCRUM. Substantial experience of writing detailed, structured test scripts using best practice design principles. Full software development lifecycle experience using structured and agile approaches. Excellent understanding of testing methodology and analytical skills to ensure full understanding of potential defects. Test automation framework and tools delivery. Demonstrable experience of testing across technology platforms such as: Customer Relationship Management (e.g. Dynamics 365, Siebel) Enterprise Document Management Systems (e.g. OpenText) Web Portals / Online Application Forms, and integration Proven ability to work at a detailed level adopting a "hands-on" approach to identify and pro-actively resolve issues. Experience in preparing status reports and defect reports (including dashboards). We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. About Us For the past 21 years, FSCS has been getting customers of failed authorised financial services firms back on track. Our strength is in our numbers. Since 2001, we have helped 6.5m customers and paid back £26bn in compensation. Over the years we have continually strived to be better, faster, and more empathetic to our customers' needs in an ever more complex financial world. Our people have worked together to make sure we can offer protection and reassurance every step of the way, even during the toughest of times over the last two years. FSCS is an organisation that makes a difference, and in which our people truly make a difference. We have grown from modest beginnings in 2001 to helping customers during historic events such as the 2008 banking crisis and supporting vulnerable customers during the pandemic. As a result of this success, FSCS has become increasingly respected, insightful, and influential in the regulatory eco-system. It is an exciting time in our journey as we now have an opportunity to play a bigger role in breaking the cycle of rising consumer harm and costs; by being part of a system that is about prevention rather than cure.
Apr 18, 2024
Full time
The Vacancy Test Lead Salary: £72,000 per annum We also offer 26 days of annual leave, 9%+ pension contributions, private medical and dental insurance and 6 months paid maternity/paternity/shared parental leave. Location: Aldgate East, London. We are a hybrid workforce and spend 40% of our time in the office. Hours: This role is available part-time, as a job-share or full-time. We offer other flexible work options, such as compressed hours. Job description: The Test Lead is responsible for test planning, execution, co-ordination, and reporting of FSCS information systems and software applications to ensure the delivery of high-quality business applications following industry best practice. The systems include; Customer Relationship Management, Web Applications, Workflow Management, Document Management, Microsoft Power Apps and Data Integration. The Test Lead will be required to work closely with our suppliers and partners delivering solutions to meet the business needs and therefore requires strong communication, planning and co-ordination skills. Priorities- What will be Delivered Testing Strategy, Planning & Execution Define and execute test cases. Capture test results, defects and defect priority. Work with business resources and co-ordinate creation of UAT test scenarios and scripts. Work closely with the business stakeholders, delivery and technology teams to deliver requirements successfully into production with minimal risk. Support continuous improvement of the testing framework based on industry standard functional and non-functional frameworks and tools, embracing agile ways of workings. Understand business requirements and processes to define test plans. Continuous review of scope and testability of all requirements. Provide test estimates and approach to Product Managers. Identify and documenting Risk, Issues, Assumptions and Dependencies in test phase. Embed best practices and quality improvements. Including Test Automation. Embed performance metrics. Responsibility for test phases. Including 3rd party test activities. Information Security and Data Protection related responsibilities Successfully pass the FSCS information security induction training annually. Adhere to FSCS policies including Information Security, Data Protection, Acceptable Use as well as relevant supporting documents. Ensure that procedures for Information Security and Data Management are adhered to. Ensure that Data Handling is managed securely and in accordance with its classification. Report any security breaches and/or incidents identified to the relevant team. Person specification Technical Skills & Knowledge ISEB/ISTQB Software Testing accredited or equivalent. Experience of using test management tools (e.g. Azure DevOps, HP ALM, Jira) Substantial experience using the following technology suite (Selenium, Specflow, Nunit, Extent-Reporting, Page Object Model). C# Programming language Visual Studio 2019 or higher SQL Experience of MS Office, MS Project and Visio. SDLC methodology. Testing in an Agile (SCRUM) environment. ETL testing experience Test leadership and execution of functional and non-functional testing in an Agile (SCRUM) environment. Integrating automated test cases with CI/CD frameworks and tools (Azure DevOps). Good knowledge of risk management, defect management, task planning and measuring and reporting performance against key metrics. Browser Compatibility test tools e.g. BrowserStack (desirable) Experience of xml and service orientated protocols (desirable). Functional Competencies Excellent analytical skills and ability to demonstrate proven track record in leading web-based applications testing, including mobile devices and Database Testing. Willingness to record, capture and document all tasks and projects without exception through the appropriate IT process/procedure. Good organisation skills with a logical, analytical approach to solving IT problems and the ability to prioritise work to meet demands and deadlines of both IT support and IT development. A self-starter who can adapt and respond effectively to changing requirements and priorities. Capable of analysing complex requirements and design specifications and corresponding test cases to prove specifications. Excellent attention to detail with verbal and written communication. Experience Demonstrate experience of Leading Test Teams in an agile environment using SCRUM. Substantial experience of writing detailed, structured test scripts using best practice design principles. Full software development lifecycle experience using structured and agile approaches. Excellent understanding of testing methodology and analytical skills to ensure full understanding of potential defects. Test automation framework and tools delivery. Demonstrable experience of testing across technology platforms such as: Customer Relationship Management (e.g. Dynamics 365, Siebel) Enterprise Document Management Systems (e.g. OpenText) Web Portals / Online Application Forms, and integration Proven ability to work at a detailed level adopting a "hands-on" approach to identify and pro-actively resolve issues. Experience in preparing status reports and defect reports (including dashboards). We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. About Us For the past 21 years, FSCS has been getting customers of failed authorised financial services firms back on track. Our strength is in our numbers. Since 2001, we have helped 6.5m customers and paid back £26bn in compensation. Over the years we have continually strived to be better, faster, and more empathetic to our customers' needs in an ever more complex financial world. Our people have worked together to make sure we can offer protection and reassurance every step of the way, even during the toughest of times over the last two years. FSCS is an organisation that makes a difference, and in which our people truly make a difference. We have grown from modest beginnings in 2001 to helping customers during historic events such as the 2008 banking crisis and supporting vulnerable customers during the pandemic. As a result of this success, FSCS has become increasingly respected, insightful, and influential in the regulatory eco-system. It is an exciting time in our journey as we now have an opportunity to play a bigger role in breaking the cycle of rising consumer harm and costs; by being part of a system that is about prevention rather than cure.
It s a whisky business choosing your next prison erm company, I meant company. They throw around words like autonomy , freedom and independence like confetti, but when the work starts, you quickly realise the words are as hollow as an empty barrel. So where better to seek honesty than a disruptive alcoholic drinks group that sticks two fingers up to silly policies, internal politics and the corporate hamster wheel? A company ONLY hiring .NET developers who want to take ownership of a product from beginning to end and are comfortable being at the very centre of things. You ll join a 40-person tech team where your work matters, your ideas make a difference, and you ll see the fruit of your decisions quickly with multiple daily deployments to over 22 million users annually. There are two tech stacks: an older Web Forms e-commerce platform and a more modern microservices framework built on RabbitMQ called Nucleus. You ll work on improving back-office tooling and building new tools and automation across departments like customer service, order and warehouse management, and distribution. They re constantly modernising, but you need to be pragmatic enough to know you ll evolve existing legacy systems and build new things in the more modern environment. You ll talk to stakeholders, see things from a business and user perspective and work with product managers and architects to build out the requirements and technical design. Coding is part of the job, but you ll touch on day-to-day delivery, project management, dealing with non-technical problems, and being responsible for the quality/success of the new features. This role isn t for you if you just want to code and don t like wearing so many hats. Still, if you take ownership and have the skills to do that well, the rewards can be massive, as the company isn t scared of rapidly progressing salaries above the very top of the market for people like you. Salary aside, it s an inclusive company that cares more about outcomes than clock-watching. You ll enjoy true flexibility , including unlimited holidays and remote working. Role - Senior .NET Developer Salary / Headline Benefits: Up to £90,000 (maybe more for exceptional people), unlimited holidays, Bupa and Babylon healthcare, and significant staff discounts. Remote Work UK-based only; fully remote or hybrid from the Tonbridge office. Visa Sponsorship Not available HERE S WHAT YOU LL NEED: You have a background in backend and modern .NET development and experience working with back-office operational systems, such as order, stock, warehouse management, customer service, product management, and business reporting. We re looking for the best developers, not just those with loads of experience or high current salaries; you could have five years of experience but embody that multi-skilled owner profile. If you ve spent most of your career working for massive corporate businesses, think carefully about applying because it s the opposite of a take-a-ticket, controlled, sanitised working environment full of corporate posturing and politics. HOW TO APPLY: Either apply here or search for Simon Monaghan on LinkedIn; contact details are at the top of my profile page. Don't worry if your CV is not up to date. We ll deal with that later if needed.
Apr 18, 2024
Full time
It s a whisky business choosing your next prison erm company, I meant company. They throw around words like autonomy , freedom and independence like confetti, but when the work starts, you quickly realise the words are as hollow as an empty barrel. So where better to seek honesty than a disruptive alcoholic drinks group that sticks two fingers up to silly policies, internal politics and the corporate hamster wheel? A company ONLY hiring .NET developers who want to take ownership of a product from beginning to end and are comfortable being at the very centre of things. You ll join a 40-person tech team where your work matters, your ideas make a difference, and you ll see the fruit of your decisions quickly with multiple daily deployments to over 22 million users annually. There are two tech stacks: an older Web Forms e-commerce platform and a more modern microservices framework built on RabbitMQ called Nucleus. You ll work on improving back-office tooling and building new tools and automation across departments like customer service, order and warehouse management, and distribution. They re constantly modernising, but you need to be pragmatic enough to know you ll evolve existing legacy systems and build new things in the more modern environment. You ll talk to stakeholders, see things from a business and user perspective and work with product managers and architects to build out the requirements and technical design. Coding is part of the job, but you ll touch on day-to-day delivery, project management, dealing with non-technical problems, and being responsible for the quality/success of the new features. This role isn t for you if you just want to code and don t like wearing so many hats. Still, if you take ownership and have the skills to do that well, the rewards can be massive, as the company isn t scared of rapidly progressing salaries above the very top of the market for people like you. Salary aside, it s an inclusive company that cares more about outcomes than clock-watching. You ll enjoy true flexibility , including unlimited holidays and remote working. Role - Senior .NET Developer Salary / Headline Benefits: Up to £90,000 (maybe more for exceptional people), unlimited holidays, Bupa and Babylon healthcare, and significant staff discounts. Remote Work UK-based only; fully remote or hybrid from the Tonbridge office. Visa Sponsorship Not available HERE S WHAT YOU LL NEED: You have a background in backend and modern .NET development and experience working with back-office operational systems, such as order, stock, warehouse management, customer service, product management, and business reporting. We re looking for the best developers, not just those with loads of experience or high current salaries; you could have five years of experience but embody that multi-skilled owner profile. If you ve spent most of your career working for massive corporate businesses, think carefully about applying because it s the opposite of a take-a-ticket, controlled, sanitised working environment full of corporate posturing and politics. HOW TO APPLY: Either apply here or search for Simon Monaghan on LinkedIn; contact details are at the top of my profile page. Don't worry if your CV is not up to date. We ll deal with that later if needed.
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 18, 2024
Full time
Job Description Account Managers are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams. A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products - with a laser focus on the coordinated efforts of the team's expert delivery of exceptional client services. About the role: Own the e-commerce strategy, campaign execution and data insights for your client portfolio Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue. Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client's overall success. Negotiate win-win solutions that maximize value to Epsilon and results for clients. Conceptualise and implement automation projects to drive efficiencies. Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs Qualifications: Experience within the digital marketing landscape - agency or client side. Possesses excellent interpersonal and communication skills with people of all levels and disciplines. Is highly organized with experience in project management. Is a creative thinker and strategic problem solver who strives for continuous improvement. Is knowledgeable about the digital industry and motivated by its evolving nature. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF222673VCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Role: Maintenance Engineer Location: Luton, Bedfordshire Salary: £35,000-£48,000 DOE Hours: Monday - Friday / 07.30 - 17.30 + overtime 1.5x Job Type: Full time, Permanent The package: Base salary between £35,000-£48,000 dependent on experience Onsite parking Committed to ongoing training and development Employee discount scheme (Highstreet stores, Gyms etc) Pension Scheme (3% employer, 5% employee) 24 days annual leave + bank holidays Life Assurance scheme The Duties: Electrical & Mechanical fault finding & rectification on production machinery Conducting planned and preventative maintenance Following health and safety policies and procedures Collaborate with the engineering manager to ensure smooth production of the plant The Requirements: Minimum 3 years' experience as a maintenance engineer in a food manufacturing, cold storage or manufacturing environment. Relevant certifications (NVQ'S/City & Guilds) Multiskilled engineer with either a mechanical or electrical bias Ability to work alone & as part of a team Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Michael on or email Thank you for taking the time, we hope to speak in the near future.Similar Roles: Maintenance Technician, Service Engineer, Mechanical Engineer, Electrical Engineer, Multi-skilled technician/Engineer, Automation Engineer &E
Apr 18, 2024
Full time
Job Role: Maintenance Engineer Location: Luton, Bedfordshire Salary: £35,000-£48,000 DOE Hours: Monday - Friday / 07.30 - 17.30 + overtime 1.5x Job Type: Full time, Permanent The package: Base salary between £35,000-£48,000 dependent on experience Onsite parking Committed to ongoing training and development Employee discount scheme (Highstreet stores, Gyms etc) Pension Scheme (3% employer, 5% employee) 24 days annual leave + bank holidays Life Assurance scheme The Duties: Electrical & Mechanical fault finding & rectification on production machinery Conducting planned and preventative maintenance Following health and safety policies and procedures Collaborate with the engineering manager to ensure smooth production of the plant The Requirements: Minimum 3 years' experience as a maintenance engineer in a food manufacturing, cold storage or manufacturing environment. Relevant certifications (NVQ'S/City & Guilds) Multiskilled engineer with either a mechanical or electrical bias Ability to work alone & as part of a team Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Michael on or email Thank you for taking the time, we hope to speak in the near future.Similar Roles: Maintenance Technician, Service Engineer, Mechanical Engineer, Electrical Engineer, Multi-skilled technician/Engineer, Automation Engineer &E
JOB DESCRIPTION This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions. As a Manager of Software Engineering at JPMorgan Chase within the Corporate Technology - Liquidity Risk line of business, your role will involve leading a feature team and overseeing daily implementation activities. This includes identifying and escalating issues, ensuring your team's work aligns with compliance standards, meets business requirements, and follows tactical best practices. Job responsibilities Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependencies with other teams to deliver products and applications in line with business requirements Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements Takes ownership for working with stakeholders from Corporate Treasury and Lines of Business to understand and refine requirements, influencing senior stakeholders to make the right decisions Manages a team software engineers, including individual coaching and career guidance Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation Required qualifications, capabilities, and skills Formal training or certification on technology project leadership concepts and advanced applied experience. In addition, demonstrated coaching and mentoring experience Experience managing a team of technologists Proficient in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Experience delivering production changes to complex software using Java (or Scala) and associated frameworks (ideally Spark) Ability to solve data-oriented problems using multiple relevant technologies e.g. SQL, Relational DB, Spark, NoSQL etc. while optimizing for performance Preferred qualifications, capabilities, and skills In depth knowledge of the financial services industry, ideally with experience in Liquidity and/or Risk domains Real-world experience with Spark performance tuning of complex calculations on large datasets ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Apr 18, 2024
Full time
JOB DESCRIPTION This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions. As a Manager of Software Engineering at JPMorgan Chase within the Corporate Technology - Liquidity Risk line of business, your role will involve leading a feature team and overseeing daily implementation activities. This includes identifying and escalating issues, ensuring your team's work aligns with compliance standards, meets business requirements, and follows tactical best practices. Job responsibilities Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependencies with other teams to deliver products and applications in line with business requirements Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements Takes ownership for working with stakeholders from Corporate Treasury and Lines of Business to understand and refine requirements, influencing senior stakeholders to make the right decisions Manages a team software engineers, including individual coaching and career guidance Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation Required qualifications, capabilities, and skills Formal training or certification on technology project leadership concepts and advanced applied experience. In addition, demonstrated coaching and mentoring experience Experience managing a team of technologists Proficient in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Experience delivering production changes to complex software using Java (or Scala) and associated frameworks (ideally Spark) Ability to solve data-oriented problems using multiple relevant technologies e.g. SQL, Relational DB, Spark, NoSQL etc. while optimizing for performance Preferred qualifications, capabilities, and skills In depth knowledge of the financial services industry, ideally with experience in Liquidity and/or Risk domains Real-world experience with Spark performance tuning of complex calculations on large datasets ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
HR Advisor, Bristol Saint Gobain was established in the year 1665 and have grown to employ 179,000 people, with over 100 different nationalities employed in 76 countries. EQYO Motion Tech is a Saint Gobain brand and a global leader in the design, production and distribution of innovative, high-performance materials. Our products are used all over the world in many industries including slip clutch applications in electric car doors improving safety, to bearing mounts in motors improving efficiencies and saving electricity. Our people create innovative engineering solutions. Visit our website (url removed) for more information. We have a great opportunity for an experienced HR Advisor who will play a pivotal role in supporting our employees and leaders at our engineering and manufacturing division in Bristol. This role will focus on providing comprehensive, generalist HR advice and support, ensuring risk mitigation and best practice, in line with the latest employment legislation. If you love the buzz of getting things done in a lively, fast paced and friendly environment, you will enjoy this role. You will be mentored by HR leaders and have access to a wide variety of Learning & Development opportunities. What does the role involve? Providing an excellent, speedy, professional and friendly HR service to all internal customers, including coaching managers and ensuring best practice is followed. Processing payroll, benefits and bonuses, ensuring deadlines are met. Managing HR administration of full employee life cycle and ensuring HR records are up to date. Managing employee relations matters including absence and performance management, disciplinary and grievance, flexible working requests, while escalating any risk issues to the Senior HRBP. Assisting in HRIS, LMS, ATS and other related systems for optimum automation and digitalisation. Managing recruitment campaigns from candidate assessments through to interviews, final selection, contracting and on-boarding. Managing Occupational Health and Employee Wellbeing services on site. Liaising with the global teams as required and dealing with secondment, expatriation and global mobility. What type of person are we looking for? First and foremost, we always want to recruit talented people that align well with our values and way of working. We are also interested in you as an individual, what you can bring to the table. So, if you would say yes to the majority of the points below, you'd probably be a great fit and we would be really interested to hear how we can bring your individuality to our great team: You have a degree in HRM or a relevant subject, are CIPD qualified or are willing to take on the qualification Minimum 2 years' experience working in a fast paced HR team at Advisor level Fully competent with payroll, people analytics and HRIS,ATS,LMS What we can offer employees? You will have access to a great range of benefits including but not limited to: Annual bonus scheme Preferential employee share-ownership schemes 33 days holiday (including bank holidays) with flexible options to buy or sell days Retirement saving plan with very generous company contributions Tailored learning and development programs Access to a benefits platform with various special offers and discounts for Saint-Gobain employees We are an inclusive employer and keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else that makes you, you! We believe that working in a diverse business can be more enjoyable, teams can be more innovative, and make better decisions. We already employ many fantastic people from diverse backgrounds, but we still want to do more. So, we are on a mission to make Saint-Gobain EQYO inclusive and accessible to all, with role models for you to look up to and learn from, no matter who you are! We welcome and encourage job applications from people of all backgrounds.
Apr 18, 2024
Full time
HR Advisor, Bristol Saint Gobain was established in the year 1665 and have grown to employ 179,000 people, with over 100 different nationalities employed in 76 countries. EQYO Motion Tech is a Saint Gobain brand and a global leader in the design, production and distribution of innovative, high-performance materials. Our products are used all over the world in many industries including slip clutch applications in electric car doors improving safety, to bearing mounts in motors improving efficiencies and saving electricity. Our people create innovative engineering solutions. Visit our website (url removed) for more information. We have a great opportunity for an experienced HR Advisor who will play a pivotal role in supporting our employees and leaders at our engineering and manufacturing division in Bristol. This role will focus on providing comprehensive, generalist HR advice and support, ensuring risk mitigation and best practice, in line with the latest employment legislation. If you love the buzz of getting things done in a lively, fast paced and friendly environment, you will enjoy this role. You will be mentored by HR leaders and have access to a wide variety of Learning & Development opportunities. What does the role involve? Providing an excellent, speedy, professional and friendly HR service to all internal customers, including coaching managers and ensuring best practice is followed. Processing payroll, benefits and bonuses, ensuring deadlines are met. Managing HR administration of full employee life cycle and ensuring HR records are up to date. Managing employee relations matters including absence and performance management, disciplinary and grievance, flexible working requests, while escalating any risk issues to the Senior HRBP. Assisting in HRIS, LMS, ATS and other related systems for optimum automation and digitalisation. Managing recruitment campaigns from candidate assessments through to interviews, final selection, contracting and on-boarding. Managing Occupational Health and Employee Wellbeing services on site. Liaising with the global teams as required and dealing with secondment, expatriation and global mobility. What type of person are we looking for? First and foremost, we always want to recruit talented people that align well with our values and way of working. We are also interested in you as an individual, what you can bring to the table. So, if you would say yes to the majority of the points below, you'd probably be a great fit and we would be really interested to hear how we can bring your individuality to our great team: You have a degree in HRM or a relevant subject, are CIPD qualified or are willing to take on the qualification Minimum 2 years' experience working in a fast paced HR team at Advisor level Fully competent with payroll, people analytics and HRIS,ATS,LMS What we can offer employees? You will have access to a great range of benefits including but not limited to: Annual bonus scheme Preferential employee share-ownership schemes 33 days holiday (including bank holidays) with flexible options to buy or sell days Retirement saving plan with very generous company contributions Tailored learning and development programs Access to a benefits platform with various special offers and discounts for Saint-Gobain employees We are an inclusive employer and keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else that makes you, you! We believe that working in a diverse business can be more enjoyable, teams can be more innovative, and make better decisions. We already employ many fantastic people from diverse backgrounds, but we still want to do more. So, we are on a mission to make Saint-Gobain EQYO inclusive and accessible to all, with role models for you to look up to and learn from, no matter who you are! We welcome and encourage job applications from people of all backgrounds.
Business Unit: Chief Operating Office Salary range: £47,200 - £70,800 per annum Contract Type: Permanent Take control of your career. Live a Life More Virgin. Our Team In Quality Engineering Services we are proud that we are the team which deliver the engineering capabilities that enable our customers to engage with their finances when and how they want to. We deliver change right across the bank from in store, web and mobile channels across a range of technologies. We love what we do and it's truly an exciting time to join the team! We're looking for someone ambitious who of course loves the techy side of being a technologist but also someone who cares about delivering engaging customer experiences. We are looking for a best in class Senior Quality Automation Engineer who will provide expertise and knowledge to develop and execute exploratory and automated tests to ensure product quality. You'll work alongside the tribes/squads/project teams to drive test automation and framework(s) that complement the development approach. In this exciting role, you'll work collaboratively with the delivery team to review and input to requirements, specifications, and technical design documents, estimate, prioritise, plan and coordinate testing activities within the team. Interested, keep reading to find out more and apply! What you'll be doing Developing and executing exploratory and automated tests to ensure product quality. Working collaboratively with the delivery team to review and input to requirements, specifications and technical design documents, estimate, prioritise, plan and coordinate testing activities within the team. Leading and mentoring colleagues within our project, squads and tribes ensuring the appropriate development and coaching is in place to ensure the team is successful across the bank. Working with engineering leads; product owners; project managers and other competency chapter leads to understand the CIO & tribe priorities; working as a team you will facilitate the best solution and help prioritise the backlog which will demonstrate the most relevance for our colleagues and customers. Feeding into overall delivery estimate, design, develop and execute automation scripts using open source tools as much as possible, develop and apply testing processes for new and existing products to meet stakeholder needs, track quality assurance metric Proactively identifying technical impediments, working directly to resolve. Working with colleague to support and educate on quality first principles, whilst facilitating CI/CD. We need you to have Previous Experience of working in an agile environment with at least foundational experience of digital infrastructure, configuration management, continuous integration & automated software releases In depth knowledge and understanding of user acceptance testing Experience in shifting NFT left, this includes performance, Security, Accessibility and Compatibility. Previous experience of automated software releases, configuration management and system management in a high availability cloud environment; Containerization experience highly desirable Experience working with build tools like Maven or Gradle as well as compatibility testing tools (ideally Browserstack) Skilled in automating functional testing in sprint and maintaining automated regression packages Proficient in applying industry best practices, fostering knowledge sharing to provide solutions for complex business problems. It's a bonus if you have but not essential Computer Science and/or Engineering degrees (or equivalent practical experience) are preferred while other degree subjects may be considered Highly effective communication skills working with all levels of the organisation Ability to thrive in a fast-paced, collaborative environment Problem solving ability Relentless focus on delivering business value through sound engineering methods and principles Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 Apr 2024 GMT Daylight Time Applications close: 30 Apr 2024 GMT Daylight Time
Apr 18, 2024
Full time
Business Unit: Chief Operating Office Salary range: £47,200 - £70,800 per annum Contract Type: Permanent Take control of your career. Live a Life More Virgin. Our Team In Quality Engineering Services we are proud that we are the team which deliver the engineering capabilities that enable our customers to engage with their finances when and how they want to. We deliver change right across the bank from in store, web and mobile channels across a range of technologies. We love what we do and it's truly an exciting time to join the team! We're looking for someone ambitious who of course loves the techy side of being a technologist but also someone who cares about delivering engaging customer experiences. We are looking for a best in class Senior Quality Automation Engineer who will provide expertise and knowledge to develop and execute exploratory and automated tests to ensure product quality. You'll work alongside the tribes/squads/project teams to drive test automation and framework(s) that complement the development approach. In this exciting role, you'll work collaboratively with the delivery team to review and input to requirements, specifications, and technical design documents, estimate, prioritise, plan and coordinate testing activities within the team. Interested, keep reading to find out more and apply! What you'll be doing Developing and executing exploratory and automated tests to ensure product quality. Working collaboratively with the delivery team to review and input to requirements, specifications and technical design documents, estimate, prioritise, plan and coordinate testing activities within the team. Leading and mentoring colleagues within our project, squads and tribes ensuring the appropriate development and coaching is in place to ensure the team is successful across the bank. Working with engineering leads; product owners; project managers and other competency chapter leads to understand the CIO & tribe priorities; working as a team you will facilitate the best solution and help prioritise the backlog which will demonstrate the most relevance for our colleagues and customers. Feeding into overall delivery estimate, design, develop and execute automation scripts using open source tools as much as possible, develop and apply testing processes for new and existing products to meet stakeholder needs, track quality assurance metric Proactively identifying technical impediments, working directly to resolve. Working with colleague to support and educate on quality first principles, whilst facilitating CI/CD. We need you to have Previous Experience of working in an agile environment with at least foundational experience of digital infrastructure, configuration management, continuous integration & automated software releases In depth knowledge and understanding of user acceptance testing Experience in shifting NFT left, this includes performance, Security, Accessibility and Compatibility. Previous experience of automated software releases, configuration management and system management in a high availability cloud environment; Containerization experience highly desirable Experience working with build tools like Maven or Gradle as well as compatibility testing tools (ideally Browserstack) Skilled in automating functional testing in sprint and maintaining automated regression packages Proficient in applying industry best practices, fostering knowledge sharing to provide solutions for complex business problems. It's a bonus if you have but not essential Computer Science and/or Engineering degrees (or equivalent practical experience) are preferred while other degree subjects may be considered Highly effective communication skills working with all levels of the organisation Ability to thrive in a fast-paced, collaborative environment Problem solving ability Relentless focus on delivering business value through sound engineering methods and principles Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 Apr 2024 GMT Daylight Time Applications close: 30 Apr 2024 GMT Daylight Time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Here at Travelers, we have big ambitions! We are looking for an Underwriting Officer to support our well respected Professional Indemnity team based in London. This is a fantastic opportunity for someone with previous experience in a similar role, or who has some portfolio management responsibilities and is ready to take the next step in their career. As Underwriting Officer you will play a pivotal role in developing, shaping and influencing the underwriting strategy and standards across all of our Professional Indemnity products, including standard solicitors, platinum solicitors, and professions. Drawing on your previous experience within the Solicitors PI space, you will also be responsible for identifying profitable growth opportunities and providing direction to balance growth, risk and profitability across the PI portfolios. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. Primary Job Duties & Responsibilities In conjunction with VP BSI, CUO BSI and Enterprise colleagues in BSI US, establish strategic long and short term underwriting strategies to effectively achieve profit and growth objectives. Participate in the establishment of underwriting and product development strategies that reflect market competitive conditions and global BSI appetite. Work collaboratively with BSI Practice Leaders and Product Managers in the US to develop underwriting guidance and best practice. In conjunction with the relevant business unit leaders ensure the successful implementation of our agreed underwriting strategies. Support business unit leaders in strategic business planning activities. In conjunction with the relevant business unit leaders, responsibilities include, but are not limited to: Monitoring loss ratio and claim trends across all Professional Indemnity products and making recommendations for underwriting strategy revisions. Monitoring the regulatory and statutory environments in territories where we trade, industry developments & claims trends, and making recommendations for underwriting strategy revisions. Overseeing and engaging in the approval, sign-off and development of policy wordings. Establishing underwriting and pricing guidelines. Ensuring that automation systems and the tools to support Product initiatives are designed & implemented effectively. Providing direction & training to underwriters on Professional Indemnity product features and underwriting/pricing techniques. In conjunction with the relevant business unit leaders provide oversight to portfolio management/strategic underwriting decisions to ensure production, financial and underwriting objectives with respect to profitability are achieved. Underwriting responsibilities include, but are not limited to: Act as key underwriting referral point for Professional Indemnity products internally and where underwriting authority has been delegated externally. Daily interaction with Development Underwriters on their respective risks, including acting as a referral resource. Respond as appropriate to regulatory and legal environment changes. Involved with building/maintaining customer and agent relationships. Participate in, prepare reports and present at Collaborative Underwriting Reviews (CUREs) and Portfolio Reviews. Participate in underwriting audits and in conjunction with the business unit leaders, is responsible for monitoring trends and ensuring that resultant action plans/measures are implemented. Participate in reviewing training needs and creating and delivering training to Development Underwriters. Other duties as assigned Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. Minimum Qualifications Relevant underwriting experience in Professional Indemnity, Management Liability and/or Financial Institutions classes with a demonstrated experience in handling complex risks either as an underwriter or a referral point for underwriters. Education, Work Experience, & Knowledge Bachelors degree or higher education level preferred. Underwriting experience across classes of business and lines of business. Licensing or Certificates ACII or working towards Job Specific Technical Skills & Competencies Clearly demonstrates specific knowledge of Profesional Indemnity products available in the UK relating to underwriting, marketing and product development. Recognises opportunities to exploit and penetrate new markets. Takes advantage of all critical opportunities to increase market share. Identifies customer needs and takes appropriate underwriting action to meet those needs. Acts with a sense of urgency. Takes intelligent risks. Has strong knowledge of competitive market conditions. Works effectively with all levels and can easily build new relationships. Strong understanding of business objectives to drive bottom line results. Acts in a decisive manner to achieve financial results. Understands all related financial implications of insurance products, risk funding approaches and servicing strategies on expenses, income, etc. Makes underwriting decisions consistent with overall business objectives. Advanced level of proficiency required in the following leadership competencies: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Apr 18, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Here at Travelers, we have big ambitions! We are looking for an Underwriting Officer to support our well respected Professional Indemnity team based in London. This is a fantastic opportunity for someone with previous experience in a similar role, or who has some portfolio management responsibilities and is ready to take the next step in their career. As Underwriting Officer you will play a pivotal role in developing, shaping and influencing the underwriting strategy and standards across all of our Professional Indemnity products, including standard solicitors, platinum solicitors, and professions. Drawing on your previous experience within the Solicitors PI space, you will also be responsible for identifying profitable growth opportunities and providing direction to balance growth, risk and profitability across the PI portfolios. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. Primary Job Duties & Responsibilities In conjunction with VP BSI, CUO BSI and Enterprise colleagues in BSI US, establish strategic long and short term underwriting strategies to effectively achieve profit and growth objectives. Participate in the establishment of underwriting and product development strategies that reflect market competitive conditions and global BSI appetite. Work collaboratively with BSI Practice Leaders and Product Managers in the US to develop underwriting guidance and best practice. In conjunction with the relevant business unit leaders ensure the successful implementation of our agreed underwriting strategies. Support business unit leaders in strategic business planning activities. In conjunction with the relevant business unit leaders, responsibilities include, but are not limited to: Monitoring loss ratio and claim trends across all Professional Indemnity products and making recommendations for underwriting strategy revisions. Monitoring the regulatory and statutory environments in territories where we trade, industry developments & claims trends, and making recommendations for underwriting strategy revisions. Overseeing and engaging in the approval, sign-off and development of policy wordings. Establishing underwriting and pricing guidelines. Ensuring that automation systems and the tools to support Product initiatives are designed & implemented effectively. Providing direction & training to underwriters on Professional Indemnity product features and underwriting/pricing techniques. In conjunction with the relevant business unit leaders provide oversight to portfolio management/strategic underwriting decisions to ensure production, financial and underwriting objectives with respect to profitability are achieved. Underwriting responsibilities include, but are not limited to: Act as key underwriting referral point for Professional Indemnity products internally and where underwriting authority has been delegated externally. Daily interaction with Development Underwriters on their respective risks, including acting as a referral resource. Respond as appropriate to regulatory and legal environment changes. Involved with building/maintaining customer and agent relationships. Participate in, prepare reports and present at Collaborative Underwriting Reviews (CUREs) and Portfolio Reviews. Participate in underwriting audits and in conjunction with the business unit leaders, is responsible for monitoring trends and ensuring that resultant action plans/measures are implemented. Participate in reviewing training needs and creating and delivering training to Development Underwriters. Other duties as assigned Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. Minimum Qualifications Relevant underwriting experience in Professional Indemnity, Management Liability and/or Financial Institutions classes with a demonstrated experience in handling complex risks either as an underwriter or a referral point for underwriters. Education, Work Experience, & Knowledge Bachelors degree or higher education level preferred. Underwriting experience across classes of business and lines of business. Licensing or Certificates ACII or working towards Job Specific Technical Skills & Competencies Clearly demonstrates specific knowledge of Profesional Indemnity products available in the UK relating to underwriting, marketing and product development. Recognises opportunities to exploit and penetrate new markets. Takes advantage of all critical opportunities to increase market share. Identifies customer needs and takes appropriate underwriting action to meet those needs. Acts with a sense of urgency. Takes intelligent risks. Has strong knowledge of competitive market conditions. Works effectively with all levels and can easily build new relationships. Strong understanding of business objectives to drive bottom line results. Acts in a decisive manner to achieve financial results. Understands all related financial implications of insurance products, risk funding approaches and servicing strategies on expenses, income, etc. Makes underwriting decisions consistent with overall business objectives. Advanced level of proficiency required in the following leadership competencies: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Would you like to join a Managed Service Business that is growing, investing in its people and constantly pushing the boundaries of technology and innovation? We ve already grown our team by 37.5%, this year and launched two brand new products, developed an offering for a brand new sector, became a recognised tier 2 ISP, and built a class-leading cloud platform from scratch that outperforms the current best of breed! We ve achieved a lot, but need outstanding people to help us do more. Quadris are looking for a highly organised individual to join us as an Operations Support Administrator based in Stockport on a full-time, permanent basis. In return, you will receive a competitive salary of circa £25,000 per annum depending on experience. The Operations Support Administrator role: The key purpose of the job is to provide administration support to several of our core business operations through effective coordination, planning, and administration. This includes but is not limited to the resource scheduling of our technical teams, creation of quotations for our customers, sales order and purchase order processing, and the co-ordination and administration of our property and facilities. It is a varied role that requires a highly organised individual who understands the importance of planning, process, working to deadlines and quality standards. As our Operations Support Administrator, some of your responsibilities will include: ?Regular communication across all business areas to ensure efficient administration processes that support effective operational service delivery, and to our company standards Processing new sales opportunities for the Account Managers in our CRM system, including creation of quotations, and sending these to the customers once approved Sales order processing, and purchase order processing for customer orders into our professional services automation (PSA) system Responsibility for ensuring client agreements are correctly entered into our PSA system ready for go-live delivery of critical IT managed services Scheduling of all renewals and technology maintenance tasks in line with client agreements Using data driven reporting to monitor client licence usage against agreement numbers, and trigger pricing reviews with internal account managers where appropriate Scheduling resource across our teams, to include shift rotas, on-call rotas, maintenance work, site visits, training sessions and leave Supporting scheduling across all department areas including working collaboratively with our HR & People Development, Projects, and Alerts & Maintenance Teams Liaising with 3rd party suppliers, monitoring our services agreements with them, and the scheduling of their services in line with our internal audit schedule Responsibility for our asset management administration for both Quadris and customer assets Administering a goods in/out process of equipment deliveries from receipt of goods, through to entry into our asset management system (may involve visits off-site) Maintaining all documentation and processes in line with our company quality standards Organisation of the dispatch and delivery of goods to Quadris and on to our customer sites as appropriate In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Management Team Skills and Qualifications you ll need to become our Operations Support Administrator: Passionate about service standards Strong experience in planning and organising your time, and that of others and in a positive manner Proven ability to effectively multi-task Relationship building skills excellent ability to work well and flexibly within a team structure Excellent written and verbal communication skills Maths & English to minimum grade C/5 Ability to work on own initiative to a high level of accuracy and attention to detail, and to meet deadlines Customer Care - Capable of delivering results, and meeting customer expectations through effective planning and administration Ability to contribute ideas and suggestions for improvements in order to achieve more effective working practises Well presented, professional appearance and attitude with a positive and professional approach Excellent time keeping skills Discretion in dealing with confidential information Good IT Skills, with proficiency in Microsoft 365 Products, particularly Excel We take care of our people by offering: 25 days paid leave + Bank Holidays (rising with length of service) Contributory Pension Scheme, tiered contributions rising to 7% with length of service Death-in-Service Benefit x4 annual salary (after 3-month qualifying period) Company sick pay (after qualifying period) Free independent financial wellbeing advice when you join us Tailored personal development plans and career journey planning Fully/Partially Funded training Subject to agreement with your Line Manager/Business Needs Free parking Environment that focuses on your wellbeing Free vitamins to keep you fit and healthy, Free refreshments, Free fruit We would love to hear from you, so please click 'apply' now to become our Operations Support Administrator!
Apr 18, 2024
Full time
Would you like to join a Managed Service Business that is growing, investing in its people and constantly pushing the boundaries of technology and innovation? We ve already grown our team by 37.5%, this year and launched two brand new products, developed an offering for a brand new sector, became a recognised tier 2 ISP, and built a class-leading cloud platform from scratch that outperforms the current best of breed! We ve achieved a lot, but need outstanding people to help us do more. Quadris are looking for a highly organised individual to join us as an Operations Support Administrator based in Stockport on a full-time, permanent basis. In return, you will receive a competitive salary of circa £25,000 per annum depending on experience. The Operations Support Administrator role: The key purpose of the job is to provide administration support to several of our core business operations through effective coordination, planning, and administration. This includes but is not limited to the resource scheduling of our technical teams, creation of quotations for our customers, sales order and purchase order processing, and the co-ordination and administration of our property and facilities. It is a varied role that requires a highly organised individual who understands the importance of planning, process, working to deadlines and quality standards. As our Operations Support Administrator, some of your responsibilities will include: ?Regular communication across all business areas to ensure efficient administration processes that support effective operational service delivery, and to our company standards Processing new sales opportunities for the Account Managers in our CRM system, including creation of quotations, and sending these to the customers once approved Sales order processing, and purchase order processing for customer orders into our professional services automation (PSA) system Responsibility for ensuring client agreements are correctly entered into our PSA system ready for go-live delivery of critical IT managed services Scheduling of all renewals and technology maintenance tasks in line with client agreements Using data driven reporting to monitor client licence usage against agreement numbers, and trigger pricing reviews with internal account managers where appropriate Scheduling resource across our teams, to include shift rotas, on-call rotas, maintenance work, site visits, training sessions and leave Supporting scheduling across all department areas including working collaboratively with our HR & People Development, Projects, and Alerts & Maintenance Teams Liaising with 3rd party suppliers, monitoring our services agreements with them, and the scheduling of their services in line with our internal audit schedule Responsibility for our asset management administration for both Quadris and customer assets Administering a goods in/out process of equipment deliveries from receipt of goods, through to entry into our asset management system (may involve visits off-site) Maintaining all documentation and processes in line with our company quality standards Organisation of the dispatch and delivery of goods to Quadris and on to our customer sites as appropriate In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Management Team Skills and Qualifications you ll need to become our Operations Support Administrator: Passionate about service standards Strong experience in planning and organising your time, and that of others and in a positive manner Proven ability to effectively multi-task Relationship building skills excellent ability to work well and flexibly within a team structure Excellent written and verbal communication skills Maths & English to minimum grade C/5 Ability to work on own initiative to a high level of accuracy and attention to detail, and to meet deadlines Customer Care - Capable of delivering results, and meeting customer expectations through effective planning and administration Ability to contribute ideas and suggestions for improvements in order to achieve more effective working practises Well presented, professional appearance and attitude with a positive and professional approach Excellent time keeping skills Discretion in dealing with confidential information Good IT Skills, with proficiency in Microsoft 365 Products, particularly Excel We take care of our people by offering: 25 days paid leave + Bank Holidays (rising with length of service) Contributory Pension Scheme, tiered contributions rising to 7% with length of service Death-in-Service Benefit x4 annual salary (after 3-month qualifying period) Company sick pay (after qualifying period) Free independent financial wellbeing advice when you join us Tailored personal development plans and career journey planning Fully/Partially Funded training Subject to agreement with your Line Manager/Business Needs Free parking Environment that focuses on your wellbeing Free vitamins to keep you fit and healthy, Free refreshments, Free fruit We would love to hear from you, so please click 'apply' now to become our Operations Support Administrator!