Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years. What will I be doing? As a key member of the HR department delivering effective support to our employees across the full employee lifecycle, this role will manage the front end HR payroll process ensuring payroll meet deadlines so employees are paid accurately and on time, whilst remaining legally compliant. You will liaise with the Payroll Team in Finance to provide all required employee reward details, working closely with the Reward Manager. Additionally, this role will take ownership of the key HR elements of the site security requirements, Export Control and Borders and Immigration monitoring. Provide information to, and liaise with, payroll to ensure staff are paid correctly and on time. Provide HR Business Partners with payroll-based information if required to support employee queries or Employee Relations matters. Assist the Compensation & Benefit Coordinators where required with day to day queries Track the status of all new employees to ensure they join with full pre-employment paperwork that is legally compliant and in line with company policy. Maintain the contractor's spreadsheet, ensuring the list and number of contractors is up to date. Conduct exit interviews, ensuring leavers are clear on the exit process and analyse exit data to identify any trends to report to the HRBPs. Ensure compliance with the site security requirements, including DBS and international criminality checks. Provide guidance to the HR team and maintain the register to monitor DBS renewals. Hold the Export Control Coordinator role for HR, review functional processes and procedures which have/or are subject to Export control requirement. Support the HR Director to ensure our sponsorship licence is in place. As the level 1 SMS user, liaise with HRBPs to review and monitor immigration for employees to ensure employees are compliant with immigration legislation. Support Managers with the annual bonus campaign, ensuring all proposals are entered whilst the campaign is open. Prepare the profit share data for employees below Manager level. Identify opportunities for policy & improvements to HR activities Update HR systems to ensure accurate maintenance of HR systems and records. Prepare any reports on employee related data to meet the HR requirements of the C&B Manager or HR Director with the management and development of staff. What we will give you? 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and shower/changing facilities Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships and more! Global and local career progression opportunities and training & development programmes STEM engagement with schools, colleges and universities and Charitable activities for all Social events throughout the year, and access to Dowty Sports and Social clubs Why us? Safran was ranked globally as the world's third best employer in its sector by Forbes magazine in 2021. Our employees are at the heart of our success and we work together towards Four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleague What do you need from me? Essential Previous experience of HR and payroll systems. Excellent communication skills to liaise with multiple internal stakeholders. Proven project management and time-keeping skills. Excellent written and verbal communication alongside strong numeracy skills. Strong IT skills, including HRM systems and Microsoft Office Packages. Strong attention to detail. Excellent organisation skills and ability to manage priorities effectively. Able to work independently and use own initiative within specified guidelines or procedures. Well-developed interpersonal skills and able to deal confidently and appropriately with stakeholders at all levels. Confidential and trustworthy. Advanced Excel skills (formulas, pivot tables, charts, macros, & v look-up). Desirable Experience of operating in an international matrix organisation At least CIPD Level 5 (or equivalent experience) or working towards with a commitment to CPD, keeping up to date with current affairs, industry developments and related matters. Previous experience in a manufacturing environment (or similar) and working with Trade Unions would be an advantage. Experience of being responsible for checking the HR elements of payroll. Qualifications Educated to at least Level 3 (AS/A Level or Level 3 qualification) What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work. 'Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check'
Apr 17, 2024
Full time
Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years. What will I be doing? As a key member of the HR department delivering effective support to our employees across the full employee lifecycle, this role will manage the front end HR payroll process ensuring payroll meet deadlines so employees are paid accurately and on time, whilst remaining legally compliant. You will liaise with the Payroll Team in Finance to provide all required employee reward details, working closely with the Reward Manager. Additionally, this role will take ownership of the key HR elements of the site security requirements, Export Control and Borders and Immigration monitoring. Provide information to, and liaise with, payroll to ensure staff are paid correctly and on time. Provide HR Business Partners with payroll-based information if required to support employee queries or Employee Relations matters. Assist the Compensation & Benefit Coordinators where required with day to day queries Track the status of all new employees to ensure they join with full pre-employment paperwork that is legally compliant and in line with company policy. Maintain the contractor's spreadsheet, ensuring the list and number of contractors is up to date. Conduct exit interviews, ensuring leavers are clear on the exit process and analyse exit data to identify any trends to report to the HRBPs. Ensure compliance with the site security requirements, including DBS and international criminality checks. Provide guidance to the HR team and maintain the register to monitor DBS renewals. Hold the Export Control Coordinator role for HR, review functional processes and procedures which have/or are subject to Export control requirement. Support the HR Director to ensure our sponsorship licence is in place. As the level 1 SMS user, liaise with HRBPs to review and monitor immigration for employees to ensure employees are compliant with immigration legislation. Support Managers with the annual bonus campaign, ensuring all proposals are entered whilst the campaign is open. Prepare the profit share data for employees below Manager level. Identify opportunities for policy & improvements to HR activities Update HR systems to ensure accurate maintenance of HR systems and records. Prepare any reports on employee related data to meet the HR requirements of the C&B Manager or HR Director with the management and development of staff. What we will give you? 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave Annual bonus & Share scheme options Pension scheme (up to 8% match) and life assurance (4x salary) Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and shower/changing facilities Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships and more! Global and local career progression opportunities and training & development programmes STEM engagement with schools, colleges and universities and Charitable activities for all Social events throughout the year, and access to Dowty Sports and Social clubs Why us? Safran was ranked globally as the world's third best employer in its sector by Forbes magazine in 2021. Our employees are at the heart of our success and we work together towards Four People Fundamentals that underpin life at Safran: We believe in and promote diversity and inclusion as key values across our business We develop our colleagues skills and build opportunities so you can shape our future We create a trustworthy work place to support you, as you dare to act and innovate We encourage collaboration and mutual support for you and your colleague What do you need from me? Essential Previous experience of HR and payroll systems. Excellent communication skills to liaise with multiple internal stakeholders. Proven project management and time-keeping skills. Excellent written and verbal communication alongside strong numeracy skills. Strong IT skills, including HRM systems and Microsoft Office Packages. Strong attention to detail. Excellent organisation skills and ability to manage priorities effectively. Able to work independently and use own initiative within specified guidelines or procedures. Well-developed interpersonal skills and able to deal confidently and appropriately with stakeholders at all levels. Confidential and trustworthy. Advanced Excel skills (formulas, pivot tables, charts, macros, & v look-up). Desirable Experience of operating in an international matrix organisation At least CIPD Level 5 (or equivalent experience) or working towards with a commitment to CPD, keeping up to date with current affairs, industry developments and related matters. Previous experience in a manufacturing environment (or similar) and working with Trade Unions would be an advantage. Experience of being responsible for checking the HR elements of payroll. Qualifications Educated to at least Level 3 (AS/A Level or Level 3 qualification) What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work. 'Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check'
Sales Administrator, Lichfield, Cannock, £26-27k Monday to Friday As the Sales Administrator / Sales Coordinator, you are a pivotal piece of the puzzle, the organised one, the person everyone goes to get things done. You will be joining a company that is the best at what they do, which is why they want you to be the best at what you do! You will be working with a mixture of annual existing customer contract renewals and providing quotations from warm sales leads for potential new contracts. No stone will be left unturned in order to win those orders with your customers. Its busy, no two days are the same and you will be working from warm leads, producing detailed quotations and building relationships with your customers to ensure orders are won, then delivered, keeping on top of every stage of the process until completion. This department is the hub of the business, you will be dealing with all other areas of the business and will know that building these relationships is key to getting things done. So as the Sales Administrator / Sales Coordinator if you have worked in either telesales, service sales or parts sales, have experience in producing quotations and have the get up and go required to chase everything down, then what are you waiting for ? Apply now. This role would suit someone who has worked in telesales, internal sales, sales administration, account management or has produced technical quotations in the past.
Apr 12, 2024
Full time
Sales Administrator, Lichfield, Cannock, £26-27k Monday to Friday As the Sales Administrator / Sales Coordinator, you are a pivotal piece of the puzzle, the organised one, the person everyone goes to get things done. You will be joining a company that is the best at what they do, which is why they want you to be the best at what you do! You will be working with a mixture of annual existing customer contract renewals and providing quotations from warm sales leads for potential new contracts. No stone will be left unturned in order to win those orders with your customers. Its busy, no two days are the same and you will be working from warm leads, producing detailed quotations and building relationships with your customers to ensure orders are won, then delivered, keeping on top of every stage of the process until completion. This department is the hub of the business, you will be dealing with all other areas of the business and will know that building these relationships is key to getting things done. So as the Sales Administrator / Sales Coordinator if you have worked in either telesales, service sales or parts sales, have experience in producing quotations and have the get up and go required to chase everything down, then what are you waiting for ? Apply now. This role would suit someone who has worked in telesales, internal sales, sales administration, account management or has produced technical quotations in the past.
Role Overview We're growing here at Savills and we're looking for the newest member of our Manchester Property Management team. We want to attract the best talent, and it's important to us that you are a friendly, organized and proactive team player who is great at prioritizing tasks. The main purpose of the role is to ensure Savills Landlords and Tenants receive an effective, customer focussed property management service during their tenancy. Our Property Managers are responsible for a wide range of tasks: customer care for clients, organising and conducting inspections and check outs, negotiating renewals and administrating deposit returns. You'll also be required to administer Tenancy Progression through to move in and to meet and greet clients. This multifunctional role requires high energy and a willingness to get stuck in. You'll be on hand to help whenever necessary with a varied workload in active and busy offices. Often there will be time pressures and short notice requests - our Property Managers thrive under this pressure. Key Responsibilities You will be expected to take the lead on ensuring all required paperwork and checks that are carried out for each tenancy, with the support of your team, complying with all Savills processes, ARLA guidance and statutory legislation. Responsibilities: Checking and preparing properties for new tenancies Ensuring all properties have a valid Gas Safety, EIC/EICR, PAT and Licenses Arranging pre tenancy works in relation to special clauses agreed at offer point and ensuring timely completion Arranging or preparing the inventory and check in Preparing welcome packs for the tenant Meeting new tenants at the start of the tenancy Set up of utilities Deal with day-to-day property maintenance issues Planned maintenance Invoice management and processing Obtaining competitive quotations Organise renewal of safety certification and remedial works during the tenancy Carrying out mid-term property visits in line with our terms of business Prepare mid-term reports to send to the landlord and feedback to the tenant if a breach has been noted Preparing checkout reports to send to the landlord and tenants Negotiate renewals where appropriate Ensure that tenants are referenced appropriately and right to rent checks are obtained as well as verified Identification documents Negotiation and distribution of the deposit return Progression and administration related to new tenancies and renewals Prospecting for and managing relationships with contractors and suppliers Participate in, and on occasions lead, morning and weekly team meetings and completing related reports. Ensure all company training is attended and completed Follow up and report on rental arrears and statements for landlords and tenants Key Skills We are looking for someone who is organised, enthusiastic, target driven and has the willingness to go the extra mile to provide excellent customer service and help the team succeed. Although previous lettings experience is preferable it is not essential, we have very successful property managers from a variety of backgrounds our priority is to find a positive individual dedicated to the role. Team Overview Our Manchester team is led by our Head of Cluster, who is supported by three dedicated Heads of Department specialising in Residential Lettings, Residential Property Management, and Residential Sales. Our Residential Lettings department boasts a dynamic team including two Lettings Negotiators, a Client Liaison Coordinator and a Tenancy Progressor, ensuring seamless service delivery to our clients. In Residential Property Management, we have a robust team of four additional Property Managers, working closely with clients to manage their properties efficiently along with two other Property Managers that join our meetings and exercises remotely but work from other offices in the country. The Residential Sales team comprises of an additional two dedicated members, focusing on delivering exceptional sales services. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Apr 08, 2024
Full time
Role Overview We're growing here at Savills and we're looking for the newest member of our Manchester Property Management team. We want to attract the best talent, and it's important to us that you are a friendly, organized and proactive team player who is great at prioritizing tasks. The main purpose of the role is to ensure Savills Landlords and Tenants receive an effective, customer focussed property management service during their tenancy. Our Property Managers are responsible for a wide range of tasks: customer care for clients, organising and conducting inspections and check outs, negotiating renewals and administrating deposit returns. You'll also be required to administer Tenancy Progression through to move in and to meet and greet clients. This multifunctional role requires high energy and a willingness to get stuck in. You'll be on hand to help whenever necessary with a varied workload in active and busy offices. Often there will be time pressures and short notice requests - our Property Managers thrive under this pressure. Key Responsibilities You will be expected to take the lead on ensuring all required paperwork and checks that are carried out for each tenancy, with the support of your team, complying with all Savills processes, ARLA guidance and statutory legislation. Responsibilities: Checking and preparing properties for new tenancies Ensuring all properties have a valid Gas Safety, EIC/EICR, PAT and Licenses Arranging pre tenancy works in relation to special clauses agreed at offer point and ensuring timely completion Arranging or preparing the inventory and check in Preparing welcome packs for the tenant Meeting new tenants at the start of the tenancy Set up of utilities Deal with day-to-day property maintenance issues Planned maintenance Invoice management and processing Obtaining competitive quotations Organise renewal of safety certification and remedial works during the tenancy Carrying out mid-term property visits in line with our terms of business Prepare mid-term reports to send to the landlord and feedback to the tenant if a breach has been noted Preparing checkout reports to send to the landlord and tenants Negotiate renewals where appropriate Ensure that tenants are referenced appropriately and right to rent checks are obtained as well as verified Identification documents Negotiation and distribution of the deposit return Progression and administration related to new tenancies and renewals Prospecting for and managing relationships with contractors and suppliers Participate in, and on occasions lead, morning and weekly team meetings and completing related reports. Ensure all company training is attended and completed Follow up and report on rental arrears and statements for landlords and tenants Key Skills We are looking for someone who is organised, enthusiastic, target driven and has the willingness to go the extra mile to provide excellent customer service and help the team succeed. Although previous lettings experience is preferable it is not essential, we have very successful property managers from a variety of backgrounds our priority is to find a positive individual dedicated to the role. Team Overview Our Manchester team is led by our Head of Cluster, who is supported by three dedicated Heads of Department specialising in Residential Lettings, Residential Property Management, and Residential Sales. Our Residential Lettings department boasts a dynamic team including two Lettings Negotiators, a Client Liaison Coordinator and a Tenancy Progressor, ensuring seamless service delivery to our clients. In Residential Property Management, we have a robust team of four additional Property Managers, working closely with clients to manage their properties efficiently along with two other Property Managers that join our meetings and exercises remotely but work from other offices in the country. The Residential Sales team comprises of an additional two dedicated members, focusing on delivering exceptional sales services. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
AMR - Specialist Property Recruiters
Portsmouth, Hampshire
A highly-regarded and respected surveying company in the Portsmouth area is looking for a person who has commercial property experience to join their team. You will be assisting with property management, rent reviews, lease renewals, facility management and some valuations. duties include: Rent collection Service charge management Supported by facility managers & a team of accounts department Cover rent reviews & lease renewals within portfolio Deal with maintenance of buildings &/or via service charge Tenant issues Direct contact with Landlords / clients Area of cover from Southampton to Salisbury to Reading to London to Crawley to Worthing & most areas in between. Organising bailiffs Overseeing rent pay overs to Landlords Overseeing service reconciliations Preparing service charge budgets Organising Schedule of dilapidations with building surveyors You will be given your own portfolio to look after and there is future options for further growth within the role and within this friendly close-knit company. there is even the possibility of purchasing shareholding in the company. If you have the experience they are looking for we would like to hear from you. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant,
Feb 25, 2022
Full time
A highly-regarded and respected surveying company in the Portsmouth area is looking for a person who has commercial property experience to join their team. You will be assisting with property management, rent reviews, lease renewals, facility management and some valuations. duties include: Rent collection Service charge management Supported by facility managers & a team of accounts department Cover rent reviews & lease renewals within portfolio Deal with maintenance of buildings &/or via service charge Tenant issues Direct contact with Landlords / clients Area of cover from Southampton to Salisbury to Reading to London to Crawley to Worthing & most areas in between. Organising bailiffs Overseeing rent pay overs to Landlords Overseeing service reconciliations Preparing service charge budgets Organising Schedule of dilapidations with building surveyors You will be given your own portfolio to look after and there is future options for further growth within the role and within this friendly close-knit company. there is even the possibility of purchasing shareholding in the company. If you have the experience they are looking for we would like to hear from you. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant,
About the opportunity: We are looking for a motivational and inspiring Programme Director to lead a team of 45 staff across nine regions, with direct line management of seven Programme Managers and one School Onboarding Manager. The role has responsibility for oversight of the delivery of our tutoring programmes in schools, currently working towards a target of reaching nearly 8,500 disadvantaged pupils in 2021-22. The Programme Director will ensure programmes are delivered to a consistently high standard, drawing on evidence of best practice, willing to regularly reflect and learn to drive improvements. This team manages and oversees all delivery metrics, as well as school relationships (including renewals) and school recruitment. The Programme Director also sets functional KPIs and milestones, ensuring progress towards these. The Programme Team works closely with the Impact and Quality Team, who hold responsibility for design, monitoring and evaluation of the programme, and with the Marketing and Communications Team, who lead on nationwide tutor recruitment. Given this, it is essential that the Programme Director can work collaboratively and is skilled in cross-team working, with outstanding communication skills. As a member of the Senior Management Team (comprising CEO and Directors), the Programme Director helps to set organisational strategy, define growth targets, and contributes to cross-functional problem solving to ensure progress towards organisational goals. The role interacts with the Board at quarterly meetings and has regular contact with external stakeholders including headteachers, sector partners and funders. This year Action Tutoring has continued to grow its reach, particularly given the opportunity that the National Tutoring Programme has provided to access additional funding to reach new schools and scale, enabled by the development of our online programme model. We are seeking new skills within our leadership team to spearhead the next phase of the organisation's growth. The role would suit a dynamic, skilled people leader, who is goal orientated and delivery focused, thrives in a fast paced environment and has proven problem solving skills. Reports to: CEO Place of work: London office: The Dock, Tobacco Quay, Wapping Lane, E1W 2SF. The role will require regular presence in London (approximately 4-6 days a month); however we are open to appointing candidates based outside of London and ideally in one of our regions. Salary: £47,000 - £54,000 depending on experience Contract and working hours: permanent, full time (37.5 hours per week). For the right candidate, we are open to flexible working requests. Start date: January 2022 Closing date and interviews: Sunday, 5th December 2021. Stage 1 interviews will be held from 13th December and stage 2 interviews will be held 20th and 21st December 2021. All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application. Duties and responsibilities Programme delivery Ensure programmes are delivered to a consistently high standard, including strong satisfaction and rates of renewal from partner schools. Oversee management of programme delivery in schools to meet KPIs across all eight regions that Action Tutoring operates in. Oversee effective management and renewal of existing partner schools (with associated income generation of c.£0.9m). Oversee recruitment and onboarding of new schools in line with annual growth targets together with the Programme Managers and the School Onboarding Manager, including the potential of launching Action Tutoring in a new geographical area in accordance with future strategy plans. Work with others in the organisation to ensure that the operations of programmes run as effectively as possible. Be accountable to the Board for the performance of the Programme Team, including providing effective reporting to the Board. Ensure the Programme Team adhere to Action Tutoring's safeguarding, health and safety and GDPR policies and procedures. Organisational strategic direction: Work with the CEO, Board and Senior Management Team to define strategic priorities and targets. Define functional strategic priorities and areas for development for the Programme Team. Align the Programme Team around strategy, ensuring buy-in. Develop plans with the wider team for how to extend Action Tutoring's reach (including through expansion into new geographies) and ensure sustainability. Annual planning: Develop annual objectives for the Programme Team, aligned with organisational strategy with input from team members. Define structure and capacity/resource requirements for programme functions, looking ahead to how this changes over time to ensure future-proofing. People management and development: Direct line management of seven Programme Managers and one School Onboarding Manager, supporting their development and delivery of KPIs and ensuring that the Programme Coordinators they manage are delivering effectively and flourishing in their roles. Maintain team morale, including ensuring adequate support is provided where needed. Work closely in collaboration with the Programme Team Administrator to ensure programmes all have the required administrative support to run effectively. Identify skills gaps/development needs for the Programme Team and work with the HR Manager to put in place training solutions and development opportunities. Oversee recruitment of Programme Team roles (internal and external), updating or adapting processes when necessary. Other: Seek to use and build networks for the betterment of the charity. Any other ad hoc responsibilities as deemed relevant by the CEO. Person specification We are seeking applications from individuals who have: At least four years experience in line management and developing others. Experience in people leadership, with high levels of emotional intelligence and resilience. Experience of theoretical and practical approaches to designing effective programmes, ideally within the education sector. Outstanding communication and people skills; strong written and numerical skills. Excellent stakeholder management; ability to build effective relationships swiftly. Ability to think creatively, strategically and analytically to find effective solutions and with a proven track record of achieving results. Highly organised, able to multi-task and prioritise and complete all activities to a high standard and high attention to detail. Ability to inspire and motivate others. Goal orientated, able to work collaboratively to achieve results. Confident public speaker; experience presenting to a variety of audiences. Committed to equality, diversity and inclusion. Committed to the mission and values of Action Tutoring. Committed to promoting and safeguarding the welfare of children. Qualifications criteria: Undergraduate degree (or equivalent experience). A*-C in maths and English at GCSE (or equivalent experience). Right to work in the UK. Required experience: At least four years' experience of line managing a team and developing others. Experience of cross-team working. Ability to deliver to challenging KPIs. Evidence of pitching and managing sales of programmes. Understanding of complex programme delivery. Experience of working with schools or in education. Experience in leading a geographically dispersed team (desirable). Benefits: Hybrid working We offer a flexible combination of office and home based working. Holiday 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days). Flexitime and TOIL We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time. Team away days The whole team across the UK gets together three times a year. Pensions We have a workplace pension scheme with a 3% employer contribution. Culture of celebrating Regular thanks and praise and monthly recognition of 'heroes' to celebrate employees going above and beyond. Knowledge-sharing Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development. Socials Team socials around team days, regular bring-and-share team lunches and other activities. Proofreading Team As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing. Ad hoc projects Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects. Application process:..... click apply for full job details
Jan 04, 2022
Full time
About the opportunity: We are looking for a motivational and inspiring Programme Director to lead a team of 45 staff across nine regions, with direct line management of seven Programme Managers and one School Onboarding Manager. The role has responsibility for oversight of the delivery of our tutoring programmes in schools, currently working towards a target of reaching nearly 8,500 disadvantaged pupils in 2021-22. The Programme Director will ensure programmes are delivered to a consistently high standard, drawing on evidence of best practice, willing to regularly reflect and learn to drive improvements. This team manages and oversees all delivery metrics, as well as school relationships (including renewals) and school recruitment. The Programme Director also sets functional KPIs and milestones, ensuring progress towards these. The Programme Team works closely with the Impact and Quality Team, who hold responsibility for design, monitoring and evaluation of the programme, and with the Marketing and Communications Team, who lead on nationwide tutor recruitment. Given this, it is essential that the Programme Director can work collaboratively and is skilled in cross-team working, with outstanding communication skills. As a member of the Senior Management Team (comprising CEO and Directors), the Programme Director helps to set organisational strategy, define growth targets, and contributes to cross-functional problem solving to ensure progress towards organisational goals. The role interacts with the Board at quarterly meetings and has regular contact with external stakeholders including headteachers, sector partners and funders. This year Action Tutoring has continued to grow its reach, particularly given the opportunity that the National Tutoring Programme has provided to access additional funding to reach new schools and scale, enabled by the development of our online programme model. We are seeking new skills within our leadership team to spearhead the next phase of the organisation's growth. The role would suit a dynamic, skilled people leader, who is goal orientated and delivery focused, thrives in a fast paced environment and has proven problem solving skills. Reports to: CEO Place of work: London office: The Dock, Tobacco Quay, Wapping Lane, E1W 2SF. The role will require regular presence in London (approximately 4-6 days a month); however we are open to appointing candidates based outside of London and ideally in one of our regions. Salary: £47,000 - £54,000 depending on experience Contract and working hours: permanent, full time (37.5 hours per week). For the right candidate, we are open to flexible working requests. Start date: January 2022 Closing date and interviews: Sunday, 5th December 2021. Stage 1 interviews will be held from 13th December and stage 2 interviews will be held 20th and 21st December 2021. All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application. Duties and responsibilities Programme delivery Ensure programmes are delivered to a consistently high standard, including strong satisfaction and rates of renewal from partner schools. Oversee management of programme delivery in schools to meet KPIs across all eight regions that Action Tutoring operates in. Oversee effective management and renewal of existing partner schools (with associated income generation of c.£0.9m). Oversee recruitment and onboarding of new schools in line with annual growth targets together with the Programme Managers and the School Onboarding Manager, including the potential of launching Action Tutoring in a new geographical area in accordance with future strategy plans. Work with others in the organisation to ensure that the operations of programmes run as effectively as possible. Be accountable to the Board for the performance of the Programme Team, including providing effective reporting to the Board. Ensure the Programme Team adhere to Action Tutoring's safeguarding, health and safety and GDPR policies and procedures. Organisational strategic direction: Work with the CEO, Board and Senior Management Team to define strategic priorities and targets. Define functional strategic priorities and areas for development for the Programme Team. Align the Programme Team around strategy, ensuring buy-in. Develop plans with the wider team for how to extend Action Tutoring's reach (including through expansion into new geographies) and ensure sustainability. Annual planning: Develop annual objectives for the Programme Team, aligned with organisational strategy with input from team members. Define structure and capacity/resource requirements for programme functions, looking ahead to how this changes over time to ensure future-proofing. People management and development: Direct line management of seven Programme Managers and one School Onboarding Manager, supporting their development and delivery of KPIs and ensuring that the Programme Coordinators they manage are delivering effectively and flourishing in their roles. Maintain team morale, including ensuring adequate support is provided where needed. Work closely in collaboration with the Programme Team Administrator to ensure programmes all have the required administrative support to run effectively. Identify skills gaps/development needs for the Programme Team and work with the HR Manager to put in place training solutions and development opportunities. Oversee recruitment of Programme Team roles (internal and external), updating or adapting processes when necessary. Other: Seek to use and build networks for the betterment of the charity. Any other ad hoc responsibilities as deemed relevant by the CEO. Person specification We are seeking applications from individuals who have: At least four years experience in line management and developing others. Experience in people leadership, with high levels of emotional intelligence and resilience. Experience of theoretical and practical approaches to designing effective programmes, ideally within the education sector. Outstanding communication and people skills; strong written and numerical skills. Excellent stakeholder management; ability to build effective relationships swiftly. Ability to think creatively, strategically and analytically to find effective solutions and with a proven track record of achieving results. Highly organised, able to multi-task and prioritise and complete all activities to a high standard and high attention to detail. Ability to inspire and motivate others. Goal orientated, able to work collaboratively to achieve results. Confident public speaker; experience presenting to a variety of audiences. Committed to equality, diversity and inclusion. Committed to the mission and values of Action Tutoring. Committed to promoting and safeguarding the welfare of children. Qualifications criteria: Undergraduate degree (or equivalent experience). A*-C in maths and English at GCSE (or equivalent experience). Right to work in the UK. Required experience: At least four years' experience of line managing a team and developing others. Experience of cross-team working. Ability to deliver to challenging KPIs. Evidence of pitching and managing sales of programmes. Understanding of complex programme delivery. Experience of working with schools or in education. Experience in leading a geographically dispersed team (desirable). Benefits: Hybrid working We offer a flexible combination of office and home based working. Holiday 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days). Flexitime and TOIL We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time. Team away days The whole team across the UK gets together three times a year. Pensions We have a workplace pension scheme with a 3% employer contribution. Culture of celebrating Regular thanks and praise and monthly recognition of 'heroes' to celebrate employees going above and beyond. Knowledge-sharing Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development. Socials Team socials around team days, regular bring-and-share team lunches and other activities. Proofreading Team As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing. Ad hoc projects Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects. Application process:..... click apply for full job details