Job Title: Customer Contract Administrator Location : Wisbech Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: To support the contract manager by completing administration tasks and processes. Ensure all business requirements and customer requests related to administrative activities are carried out in full as required. To assist where required with reports, and information for daily and weekly meetings. To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business. You will have: Minimum of 1 years' experience in a fast paced transport or logistics environment Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams Maintaining standards of H&S, hygiene and security in the work environment Strong PC based knowledge including Excel spreadsheet, Microsoft word, Power-point and transport IT Excellent written, numeracy and accurate data entry skills and strong attention to detail Good communication skills, responds to enquiries via telephone & email providing support for both internal and external contacts Tenacious individual with the ability to think on your feet, confident when making decisions and can challenge to resolve issues Punctual and reliable in approach to work, flexible and adaptable to fit into different teams and environments. Reliable in your approach to work and adaptable to fit into different teams and environments Highly organised, self-sufficient and able to work on own initiative, with ability to multi task, work in a fast paced environment to tight deadlines Own transport, full UK driving licence and ability to make your own way to work Performing the following tasks: Ensure effective and efficient customer service levels are maintained Communicate clearly maintaining a positive and professional attitude towards customers at all times Carry out general administration tasks and aid in the accuracy of paperwork Acknowledging and resolving customer complaints, promptly through various channels Maintaining records of customer's deliveries, discrepancies, comments and queries Maintaining standards of Health & Safety, hygiene and security in the work environment Encouraging team work by displaying the correct behaviours towards all members of the team If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will all be considered.
Apr 18, 2024
Full time
Job Title: Customer Contract Administrator Location : Wisbech Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: To support the contract manager by completing administration tasks and processes. Ensure all business requirements and customer requests related to administrative activities are carried out in full as required. To assist where required with reports, and information for daily and weekly meetings. To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business. You will have: Minimum of 1 years' experience in a fast paced transport or logistics environment Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams Maintaining standards of H&S, hygiene and security in the work environment Strong PC based knowledge including Excel spreadsheet, Microsoft word, Power-point and transport IT Excellent written, numeracy and accurate data entry skills and strong attention to detail Good communication skills, responds to enquiries via telephone & email providing support for both internal and external contacts Tenacious individual with the ability to think on your feet, confident when making decisions and can challenge to resolve issues Punctual and reliable in approach to work, flexible and adaptable to fit into different teams and environments. Reliable in your approach to work and adaptable to fit into different teams and environments Highly organised, self-sufficient and able to work on own initiative, with ability to multi task, work in a fast paced environment to tight deadlines Own transport, full UK driving licence and ability to make your own way to work Performing the following tasks: Ensure effective and efficient customer service levels are maintained Communicate clearly maintaining a positive and professional attitude towards customers at all times Carry out general administration tasks and aid in the accuracy of paperwork Acknowledging and resolving customer complaints, promptly through various channels Maintaining records of customer's deliveries, discrepancies, comments and queries Maintaining standards of Health & Safety, hygiene and security in the work environment Encouraging team work by displaying the correct behaviours towards all members of the team If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will all be considered.
Are you passionate about administrative excellence? Do you thrive in a dynamic and fast-paced environment? Are you ready to take on new challenges and contribute to a thriving team? If so, we have the perfect opportunity for you! We are seeking a dedicated Administrative Officer to join our team in Wolverhampton. As an Administrative Officer, you will conduct analytical reviews to improve processes within the customer journey. You will focus on proposing and recommending long-term solutions for administrative enhancements while embracing technological advancements to automate processes and minimize waste. Providing a diverse range of administrative and support services to meet organizational needs is crucial. You will also utilise technology to maximize efficiency and effectiveness in administrative tasks, ensuring streamlined operations throughout. Hours of Work: Full Time, 40 hour working week, Monday to Friday 9:00am 17:30 pm Administrative Officer Requirements: Demonstrates commitment and drive, ready to make a substantial impact Possesses excellent communication skills to engage effectively with clients Exhibits strong attention to detail for precision in all aspects of work Maintains punctuality to ensure smooth operations Keen to embrace change Possesses rapid learning ability with expertise in automation software, technology, and tools Demonstrates excellent analytical, critical thinking, and problem-solving skills Proactively examines and probes processes with the aim of altering and enhancing them for improved efficiency Displays resilience and maintains a customer-focused mindset to provide high-quality service Administrative Officer Benefits: Start with a basic salary of £25,000 20 days of holiday per year along with 8 bank holidays Experience the convenience of a central location Dive into a comprehensive training program that sets you up for success Immerse yourself in a fun and friendly environment Meet the Organisation: Who We Are and What We Do Your Claim Matters is a well-established professional claims management company with many years of experience in helping customers to re-claim any money that is rightfully owed to them. Banks and other financial institutions have in the past, routinely mis-sold products such as payment protection insurance (PPI) to people that were either not fully explained to them, or they were simply unaware that these products were automatically added to their loans, mortgages, credit cards and store cards. Ready to take your administrative skills to the next level? This is your moment! Don't wait any longer Apply now!
Apr 18, 2024
Full time
Are you passionate about administrative excellence? Do you thrive in a dynamic and fast-paced environment? Are you ready to take on new challenges and contribute to a thriving team? If so, we have the perfect opportunity for you! We are seeking a dedicated Administrative Officer to join our team in Wolverhampton. As an Administrative Officer, you will conduct analytical reviews to improve processes within the customer journey. You will focus on proposing and recommending long-term solutions for administrative enhancements while embracing technological advancements to automate processes and minimize waste. Providing a diverse range of administrative and support services to meet organizational needs is crucial. You will also utilise technology to maximize efficiency and effectiveness in administrative tasks, ensuring streamlined operations throughout. Hours of Work: Full Time, 40 hour working week, Monday to Friday 9:00am 17:30 pm Administrative Officer Requirements: Demonstrates commitment and drive, ready to make a substantial impact Possesses excellent communication skills to engage effectively with clients Exhibits strong attention to detail for precision in all aspects of work Maintains punctuality to ensure smooth operations Keen to embrace change Possesses rapid learning ability with expertise in automation software, technology, and tools Demonstrates excellent analytical, critical thinking, and problem-solving skills Proactively examines and probes processes with the aim of altering and enhancing them for improved efficiency Displays resilience and maintains a customer-focused mindset to provide high-quality service Administrative Officer Benefits: Start with a basic salary of £25,000 20 days of holiday per year along with 8 bank holidays Experience the convenience of a central location Dive into a comprehensive training program that sets you up for success Immerse yourself in a fun and friendly environment Meet the Organisation: Who We Are and What We Do Your Claim Matters is a well-established professional claims management company with many years of experience in helping customers to re-claim any money that is rightfully owed to them. Banks and other financial institutions have in the past, routinely mis-sold products such as payment protection insurance (PPI) to people that were either not fully explained to them, or they were simply unaware that these products were automatically added to their loans, mortgages, credit cards and store cards. Ready to take your administrative skills to the next level? This is your moment! Don't wait any longer Apply now!
Job Title: Sales Administrator Location: Bridgend Office, CF31 2BB Salary: Basic Salary of 24,000 to 26,000, Commission package available with expected OTE of 30,000 - 35,000 Job Type: Permanent / Full-time Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do Job Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell and cross sell products and services into existing customers Deal with sales orders for existing clients Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams Deal with any inbound customer account queries Help customers with reviewing their latest technology requirements Job Experience Required: A positive attitude with a can do approach to everything! IT and Comms knowledge preferable but not essential Customer Service Experience Sales experience Renumeration and Benefits: Basic Salary of 24,000 to 26,000 Commission package available with expected OTE of 30,000- 35,000 Staff Share Equity Scheme 21 Days Holiday increasing to 25 with 3 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Coordinator, Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales Operations, Sales Liaison Coordinator may also be considered for this role .
Apr 18, 2024
Full time
Job Title: Sales Administrator Location: Bridgend Office, CF31 2BB Salary: Basic Salary of 24,000 to 26,000, Commission package available with expected OTE of 30,000 - 35,000 Job Type: Permanent / Full-time Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do Job Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell and cross sell products and services into existing customers Deal with sales orders for existing clients Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams Deal with any inbound customer account queries Help customers with reviewing their latest technology requirements Job Experience Required: A positive attitude with a can do approach to everything! IT and Comms knowledge preferable but not essential Customer Service Experience Sales experience Renumeration and Benefits: Basic Salary of 24,000 to 26,000 Commission package available with expected OTE of 30,000- 35,000 Staff Share Equity Scheme 21 Days Holiday increasing to 25 with 3 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Coordinator, Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales Operations, Sales Liaison Coordinator may also be considered for this role .
Customer Service Advisor / Officer Repairs/Housing Queries OUT OF HOURS WORK (36 hour week) Housing and Environment (emergencies) OOH team Monday to Friday (Apply online only), weekends and bank holidays. You will have considerable experience in a similar customer service role and display strong communication and people skills. Most importantly, will be your flexible and collaborative approach and your willingness to address challenges and get things done The role Would you like to work within a fast paced vibrant environment and become part of our Out of Hours Team providing a professional, customer focused service to our callers? Are you able to provide a professional, high quality, front line customer focused service to all Out of Hours callers ensuring that all enquiries are swiftly and comprehensively resolved at first point of contact? We are seeking an excellent communicator who will handle enquires from customers, internal and external stakeholders providing excellent customer services. You will be sensitive to the needs of the diverse local community and use all services available to help meet the needs of individuals by liaising with colleagues across the Council, contractors and other partner agencies to resolve enquiries.
Apr 18, 2024
Contractor
Customer Service Advisor / Officer Repairs/Housing Queries OUT OF HOURS WORK (36 hour week) Housing and Environment (emergencies) OOH team Monday to Friday (Apply online only), weekends and bank holidays. You will have considerable experience in a similar customer service role and display strong communication and people skills. Most importantly, will be your flexible and collaborative approach and your willingness to address challenges and get things done The role Would you like to work within a fast paced vibrant environment and become part of our Out of Hours Team providing a professional, customer focused service to our callers? Are you able to provide a professional, high quality, front line customer focused service to all Out of Hours callers ensuring that all enquiries are swiftly and comprehensively resolved at first point of contact? We are seeking an excellent communicator who will handle enquires from customers, internal and external stakeholders providing excellent customer services. You will be sensitive to the needs of the diverse local community and use all services available to help meet the needs of individuals by liaising with colleagues across the Council, contractors and other partner agencies to resolve enquiries.
Babergh and Mid Suffolk District Council
Stowmarket, Suffolk
We are looking for a Customer Service Officer who is a committed, flexible and proactive team player with a positive outlook to join our Customer Service Team . The role is countywide and based in Stowmarket. You will join us on a full time, fixed term or secondment opportunity for 18 months . You will earn a competitive salary of £25,545 - £28,770 per annum (pro rata for part time) Your Customer Service Officer role: As our Customer Service Officer you will provide frontline customer service to our residents, you will be an excellent communicator and share our values, commitment and motivation to make a difference for our districts. The role will be a mix of both home working and working at our customer access points on a rota basis across Stowmarket, Sudbury, Shotley and Hadleigh between the hours of 8.45am - 5pm, Monday to Friday. Our team members provide excellent customer service in a fast-paced environment via various communication methods with the majority being a high volume of telephone enquiries (between 65-85 calls handled per day, per officer). We believe in putting the customer at the heart of everything we do and always strive to improve the service we provide. What we're looking for in our Customer Service Officer: You will: need to be enthusiastic and customer-focused be well organised need to demonstrate the ability to understand situations and develop solutions to problems using your own initiative. You must be able to work accurately whilst applying processes and ensuring that customer queries are resolved as much as possible at the first point of contact. Our team enjoy an ongoing commitment to learning, development and creativity. Benefits you'll receive as our Customer Service Officer: Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Programme. Employee Assist Programme. Health Care Options. About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Our ways of working Work is what we do, not where we go! We are committed to working in a more hybrid way, with a mix of office, home, and remote based working (business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. Closing date: 5pm, 24 April 2024. If you think you have what it takes to be successful in this Customer Service Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Apr 18, 2024
Contractor
We are looking for a Customer Service Officer who is a committed, flexible and proactive team player with a positive outlook to join our Customer Service Team . The role is countywide and based in Stowmarket. You will join us on a full time, fixed term or secondment opportunity for 18 months . You will earn a competitive salary of £25,545 - £28,770 per annum (pro rata for part time) Your Customer Service Officer role: As our Customer Service Officer you will provide frontline customer service to our residents, you will be an excellent communicator and share our values, commitment and motivation to make a difference for our districts. The role will be a mix of both home working and working at our customer access points on a rota basis across Stowmarket, Sudbury, Shotley and Hadleigh between the hours of 8.45am - 5pm, Monday to Friday. Our team members provide excellent customer service in a fast-paced environment via various communication methods with the majority being a high volume of telephone enquiries (between 65-85 calls handled per day, per officer). We believe in putting the customer at the heart of everything we do and always strive to improve the service we provide. What we're looking for in our Customer Service Officer: You will: need to be enthusiastic and customer-focused be well organised need to demonstrate the ability to understand situations and develop solutions to problems using your own initiative. You must be able to work accurately whilst applying processes and ensuring that customer queries are resolved as much as possible at the first point of contact. Our team enjoy an ongoing commitment to learning, development and creativity. Benefits you'll receive as our Customer Service Officer: Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Programme. Employee Assist Programme. Health Care Options. About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Our ways of working Work is what we do, not where we go! We are committed to working in a more hybrid way, with a mix of office, home, and remote based working (business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. Closing date: 5pm, 24 April 2024. If you think you have what it takes to be successful in this Customer Service Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
HSBC Mortgages are currently looking for people with a passion for helping customers to join our friendly team and play a key role in having the right conversations to fully understand customer needs. It's all about taking personal ownership for each customer interaction, understanding their unique situations and reacting with efficiency, fairness and positivity to maintain our reputation and drive confidence in our mortgage products and services. Answering calls from our customers with a variety of queries about their mortgage journey, this could be starting out on the property ladder or adding to an existing mortgage. We're not looking for Mortgage or Contact Centre experience but you need to show a genuine passion for going above-and-beyond for customers. Everything else we can teach you! As a department we are passionate about coaching and developing our people and championing change, collating your ideas and driving them forward. Within Mortgages and HSBC there is scope for you to progress in your career through the business. We want those who have a passion for helping customer and strive to provide a superior service. What will I be doing? Engaging with a wide range of customers over the telephone, using your strong verbal skills to build meaningful relationships Adhere to call processes, procedures and guidelines Delivering outstanding customer service by successfully responding to questions and queries, showing your passion and dedication along the way Be responsible for delivering operational key performance metrics Bring a good sense of fun and humour to the role is essential to Our Mortgage team are open between 8am and 9pm , Monday to Saturday and Sunday 9am to 6pm. There is ample onsite parking. You should have: The ability to work in fast-paced environment Excellent communication skills Effective problem solving ability Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk: Email: Telephone: (phone number removed).
Apr 18, 2024
Full time
HSBC Mortgages are currently looking for people with a passion for helping customers to join our friendly team and play a key role in having the right conversations to fully understand customer needs. It's all about taking personal ownership for each customer interaction, understanding their unique situations and reacting with efficiency, fairness and positivity to maintain our reputation and drive confidence in our mortgage products and services. Answering calls from our customers with a variety of queries about their mortgage journey, this could be starting out on the property ladder or adding to an existing mortgage. We're not looking for Mortgage or Contact Centre experience but you need to show a genuine passion for going above-and-beyond for customers. Everything else we can teach you! As a department we are passionate about coaching and developing our people and championing change, collating your ideas and driving them forward. Within Mortgages and HSBC there is scope for you to progress in your career through the business. We want those who have a passion for helping customer and strive to provide a superior service. What will I be doing? Engaging with a wide range of customers over the telephone, using your strong verbal skills to build meaningful relationships Adhere to call processes, procedures and guidelines Delivering outstanding customer service by successfully responding to questions and queries, showing your passion and dedication along the way Be responsible for delivering operational key performance metrics Bring a good sense of fun and humour to the role is essential to Our Mortgage team are open between 8am and 9pm , Monday to Saturday and Sunday 9am to 6pm. There is ample onsite parking. You should have: The ability to work in fast-paced environment Excellent communication skills Effective problem solving ability Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk: Email: Telephone: (phone number removed).
East Cambridgeshire District Council
Ely, Cambridgeshire
East Cambridge District Council have an exciting opportunity for a Senior Democratic Services Officer to join their team. Location: Ely, Cambridgeshire (CB7 4EE) Salary: £34,834 to £40,221 p.a. plus benefits package Job Type: Full-time, Permanent Close Date: 6th May 2024 About Us: East Cambridgeshire District Council is an ambitious and forward-thinking Council with a number of exciting initiatives and projects in the pipeline. The Council has two local authority trading companies, providing extra challenges and opportunities for the authority. Senior Democratic Services Officer The Role: We are looking for someone to join our small but friendly, enthusiastic and dedicated Democratic Services Team who provide support, guidance and advice to the Council, its various Committees and other decision-making bodies. You will be directly responsible for the administration of a number of Committees and related bodies; undertake support, research and project work; and provide assistance for Elections and Electoral Services. You will also give information, support and advice to Councillors, officers and the public. This post would be particularly suitable for someone with Local Government/Public Sector experience, looking to develop their career. Senior Democratic Services Officer Key Responsibilities: - Be responsible for providing a comprehensive, professional and effective Member meetings administration service to designated Committees, other Member bodies, and the Council s Trading Companies - Act as the lead advisory officer to the Chairman, Lead Officer(s), Councillors, external stakeholders and the public on legal, constitutional and procedural matters - Supervise, train, mentor, develop, motivate, support and appraise the Democratic Services Officer (Trainee) to maximise effectiveness and job satisfaction - Promote understanding of the democratic process to officers, Councillors and the public - Assist in administration connected with Council/Trading Company functions in accordance with the relevant procedures and statutory provisions - Be responsible for maintaining and updating knowledge and information for the different lead Members and officers - Aid in administrative tasks for maintaining the Register of Electors and organising Elections, Referenda, and Polls according to set procedures and timelines Senior Democratic Services Officer You: You will need to have experience of committees/meetings administration, including the production of agendas; attendance at meetings; the preparation and publication of Minutes; and giving procedural advice to ensure compliance with good governance/democratic process. Also, you will have: - Good written, oral, interpersonal and IT skills - The ability to work effectively on you own initiative, under pressure and to tight deadlines - Good organisation and presentation skills - The ability to display tact and discretion while working with Councillors, officers at all levels, external partners/stakeholders, and the public - A flexible, proactive, customer-focused approach and ability to work effectively as part of a team - Education (or work experience) to at least A Level standard or equivalent - Valid UK Driving Licence Senior Democratic Services Officer Benefits: In return, the Council offers a range of benefits including: - Childcare scheme (in approved cases) - Occupational health programme - Training and development - Holiday, sickness and salary pension scheme entitlement Application Process: The application deadline is Monday, May 6th, 2024, with interviews scheduled for Wednesday, May 15th, 2024. To submit your application for this exciting Senior Democratic Services Officer opportunity, please click Apply now.
Apr 18, 2024
Full time
East Cambridge District Council have an exciting opportunity for a Senior Democratic Services Officer to join their team. Location: Ely, Cambridgeshire (CB7 4EE) Salary: £34,834 to £40,221 p.a. plus benefits package Job Type: Full-time, Permanent Close Date: 6th May 2024 About Us: East Cambridgeshire District Council is an ambitious and forward-thinking Council with a number of exciting initiatives and projects in the pipeline. The Council has two local authority trading companies, providing extra challenges and opportunities for the authority. Senior Democratic Services Officer The Role: We are looking for someone to join our small but friendly, enthusiastic and dedicated Democratic Services Team who provide support, guidance and advice to the Council, its various Committees and other decision-making bodies. You will be directly responsible for the administration of a number of Committees and related bodies; undertake support, research and project work; and provide assistance for Elections and Electoral Services. You will also give information, support and advice to Councillors, officers and the public. This post would be particularly suitable for someone with Local Government/Public Sector experience, looking to develop their career. Senior Democratic Services Officer Key Responsibilities: - Be responsible for providing a comprehensive, professional and effective Member meetings administration service to designated Committees, other Member bodies, and the Council s Trading Companies - Act as the lead advisory officer to the Chairman, Lead Officer(s), Councillors, external stakeholders and the public on legal, constitutional and procedural matters - Supervise, train, mentor, develop, motivate, support and appraise the Democratic Services Officer (Trainee) to maximise effectiveness and job satisfaction - Promote understanding of the democratic process to officers, Councillors and the public - Assist in administration connected with Council/Trading Company functions in accordance with the relevant procedures and statutory provisions - Be responsible for maintaining and updating knowledge and information for the different lead Members and officers - Aid in administrative tasks for maintaining the Register of Electors and organising Elections, Referenda, and Polls according to set procedures and timelines Senior Democratic Services Officer You: You will need to have experience of committees/meetings administration, including the production of agendas; attendance at meetings; the preparation and publication of Minutes; and giving procedural advice to ensure compliance with good governance/democratic process. Also, you will have: - Good written, oral, interpersonal and IT skills - The ability to work effectively on you own initiative, under pressure and to tight deadlines - Good organisation and presentation skills - The ability to display tact and discretion while working with Councillors, officers at all levels, external partners/stakeholders, and the public - A flexible, proactive, customer-focused approach and ability to work effectively as part of a team - Education (or work experience) to at least A Level standard or equivalent - Valid UK Driving Licence Senior Democratic Services Officer Benefits: In return, the Council offers a range of benefits including: - Childcare scheme (in approved cases) - Occupational health programme - Training and development - Holiday, sickness and salary pension scheme entitlement Application Process: The application deadline is Monday, May 6th, 2024, with interviews scheduled for Wednesday, May 15th, 2024. To submit your application for this exciting Senior Democratic Services Officer opportunity, please click Apply now.
Salary: London - 30,209 to 35,009/ East/Mid/South West - 27,509 to 31,826 per annum Job Location: Flexible - More London Place, Corsica Street, Birmingham, Norwich Hours: 36 per week Contract Type: Fixed Term Contract/Secondment until September 2024 We have a fantastic opportunity for a Service Delivery Support Officer t o support the operational delivery team for mechanical and electrical services. You'll have the flexibility to work between the office and home in line with business needs. Some of the main duties include: As defined by the Service Delivery Support Manager, support to the operational delivery team for Mechanical and Electrical Services. Assist in making sure all processes related to Customer Relationship and Property Management Systems are completed in line with expectations and in liaison with the delivery team as required. Monitor, action and filter M&E related responsive repair enquiries from residents and staff as required, ensuring that they are appropriately followed up. As defined by the Service Delivery Support Manager, assist in the collation and maintenance of documents for satisfying the clients responsibility under the Construction (Design and Management) Regulations 2015 Provide support for key operational meetings with timely and accurate minutes produced. Observe and work within the Group's health and safety management system, and all relevant good practice guides and legislation. What we're looking for: Knowledge of the systems required to deliver service support including Customer Experience Management and Property Databases to ensure crucial information can be located and actioned efficiently. Good administrative skills (i.e. Data management, archiving, attention to detail and Microsoft Office Experience) to ensure you can maintain a high standard of work while working within a fast-paced environment and dealing with potentially heavy volumes. Good communications skills, both oral and written, as you will be expected to engage with colleagues, management and tenants on a variety of topics. Logical, structured approach to problem solving as the role does present an array of challenges. Excellent customer service skills. If this looks like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Friday 19th April 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role. Candidates will be expected to work from the office occas ionally.
Apr 18, 2024
Contractor
Salary: London - 30,209 to 35,009/ East/Mid/South West - 27,509 to 31,826 per annum Job Location: Flexible - More London Place, Corsica Street, Birmingham, Norwich Hours: 36 per week Contract Type: Fixed Term Contract/Secondment until September 2024 We have a fantastic opportunity for a Service Delivery Support Officer t o support the operational delivery team for mechanical and electrical services. You'll have the flexibility to work between the office and home in line with business needs. Some of the main duties include: As defined by the Service Delivery Support Manager, support to the operational delivery team for Mechanical and Electrical Services. Assist in making sure all processes related to Customer Relationship and Property Management Systems are completed in line with expectations and in liaison with the delivery team as required. Monitor, action and filter M&E related responsive repair enquiries from residents and staff as required, ensuring that they are appropriately followed up. As defined by the Service Delivery Support Manager, assist in the collation and maintenance of documents for satisfying the clients responsibility under the Construction (Design and Management) Regulations 2015 Provide support for key operational meetings with timely and accurate minutes produced. Observe and work within the Group's health and safety management system, and all relevant good practice guides and legislation. What we're looking for: Knowledge of the systems required to deliver service support including Customer Experience Management and Property Databases to ensure crucial information can be located and actioned efficiently. Good administrative skills (i.e. Data management, archiving, attention to detail and Microsoft Office Experience) to ensure you can maintain a high standard of work while working within a fast-paced environment and dealing with potentially heavy volumes. Good communications skills, both oral and written, as you will be expected to engage with colleagues, management and tenants on a variety of topics. Logical, structured approach to problem solving as the role does present an array of challenges. Excellent customer service skills. If this looks like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Friday 19th April 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role. Candidates will be expected to work from the office occas ionally.
The Recruitment Co are recruiting for permanent Security Officers for our client, who are a market leader in the Facilities Management sector. This role will be working at a large shopping centre based in the centre of Bath. Salary: 27,736 (This equates to 12.70 per hour) Permanent Role Various shifts between 6:30am - 6:30pm/ 6:30pm - 6:30am - 42 hours per week Therefore you must be flexible to work a combination of days, nights and weekends. Business Overview: A leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of 1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview: We are currently recruiting for a Security Officer to join a passionate and driven Security team. This position for the Security Officer will be fully trained in Security operations. Also, part of the position is the patrolling malls, service areas, service desk and public areas. Advising tenants, when necessary, on management regulations; diffusing incidents and preventing occurrences using "minimal enforcement"; maintaining fire, Health and Safety Regulations and securing the premises. In the course of duty aid the public and shop mobility, First Aid (if qualified) using "customer care" procedures at all times. All duties to be carried out in adherence with the IFM Health and Safety policy. Care to be taken regarding personal appearance and hygiene at all times. To assure that the company standards and policies are followed and maintained Benefits Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Win monthly Atalian Servest Superstar Awards Key Responsibilities: Start shift promptly at time designated, in full uniform. Appearance to be clean, smart, and tidy always. Responsible for active communication of "changeover" of shift to on shift supervisor. This to include handover of shift keys, PDA, confirmation of staff on shift, contractors on site, run-though of incident occurrences from previous shift, confirmation of any insecure doors, any matters pertaining to the smooth effective running of the shift. Responsible for the awareness of Health and Safety. Procedures carried out must be in line with the Health and Safety Policy - set procedures are indicated in the Assignment Instructions Responsible for full comprehensive understanding of fire alarm procedures. Responsible for acting as an evacuation marshal in the event of a major incident. In relation to a major incident must be fully conversant with the location of all plant room, service corridors and lifts, both by location and by name. Assisting tenants on request on the event of an incident - this may be in person or by camera or both. Assisting Police presence on site either in person, by camera or by statement. Awareness of responsibilities and powers as a member of the security team and when to hand over to Police instruction. Responsible for diffusing incidents and situations in the malls Responsible for providing first aid if necessary. (This only to apply to certificated first aiders.) Security Guards not trained in first aid must be made aware of manned first aider on shift. Knowledge of in-house radio usage plus call signs Use patrol monitor (Deister) system to assist with accident and incident control and prevention. Responsible on night shift to maintain check calls as required. At all times to follow through any managerial instructions. To ensure all work is carried out in a safe, proper, and thorough manner taking into account Health and safety legislation, Incentive FM policies and procedures, risk assessments and method statements. Maintain confidentiality in all aspects of client and staff information. Report anything in need of repair or replacement to the appropriate person Keep your working area and space clean and tidy at all times and your tools and equipment safely stored. Be familiar with the required care standards regulations governing your job. Maintain polite and good communication with your colleagues, tenants, and shoppers at all times. Be prepared to receive and undertake further training as required. At all times to follow through any managerial instructions About You: Applicants must have the right to work in the UK SIA licence Experience of working and building partnerships with clients. IOSH trained is desirable. Articulate and has the ability to communicate effectively with the clients and the IFM teams. Organised individual who can demonstrate a record of planning and managing workflows. Able to demonstrate an understanding of high-quality service delivery and their impact on this. The ability to be agile and flexible to meet the needs and demands of the role. Excellent time management organisation and focus on ability to prioritise and multitask with clear ability to focus on detail. The Recruitment Co are an equal opportunities employer CPManchesterGS The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Apr 18, 2024
Full time
The Recruitment Co are recruiting for permanent Security Officers for our client, who are a market leader in the Facilities Management sector. This role will be working at a large shopping centre based in the centre of Bath. Salary: 27,736 (This equates to 12.70 per hour) Permanent Role Various shifts between 6:30am - 6:30pm/ 6:30pm - 6:30am - 42 hours per week Therefore you must be flexible to work a combination of days, nights and weekends. Business Overview: A leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of 1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview: We are currently recruiting for a Security Officer to join a passionate and driven Security team. This position for the Security Officer will be fully trained in Security operations. Also, part of the position is the patrolling malls, service areas, service desk and public areas. Advising tenants, when necessary, on management regulations; diffusing incidents and preventing occurrences using "minimal enforcement"; maintaining fire, Health and Safety Regulations and securing the premises. In the course of duty aid the public and shop mobility, First Aid (if qualified) using "customer care" procedures at all times. All duties to be carried out in adherence with the IFM Health and Safety policy. Care to be taken regarding personal appearance and hygiene at all times. To assure that the company standards and policies are followed and maintained Benefits Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Win monthly Atalian Servest Superstar Awards Key Responsibilities: Start shift promptly at time designated, in full uniform. Appearance to be clean, smart, and tidy always. Responsible for active communication of "changeover" of shift to on shift supervisor. This to include handover of shift keys, PDA, confirmation of staff on shift, contractors on site, run-though of incident occurrences from previous shift, confirmation of any insecure doors, any matters pertaining to the smooth effective running of the shift. Responsible for the awareness of Health and Safety. Procedures carried out must be in line with the Health and Safety Policy - set procedures are indicated in the Assignment Instructions Responsible for full comprehensive understanding of fire alarm procedures. Responsible for acting as an evacuation marshal in the event of a major incident. In relation to a major incident must be fully conversant with the location of all plant room, service corridors and lifts, both by location and by name. Assisting tenants on request on the event of an incident - this may be in person or by camera or both. Assisting Police presence on site either in person, by camera or by statement. Awareness of responsibilities and powers as a member of the security team and when to hand over to Police instruction. Responsible for diffusing incidents and situations in the malls Responsible for providing first aid if necessary. (This only to apply to certificated first aiders.) Security Guards not trained in first aid must be made aware of manned first aider on shift. Knowledge of in-house radio usage plus call signs Use patrol monitor (Deister) system to assist with accident and incident control and prevention. Responsible on night shift to maintain check calls as required. At all times to follow through any managerial instructions. To ensure all work is carried out in a safe, proper, and thorough manner taking into account Health and safety legislation, Incentive FM policies and procedures, risk assessments and method statements. Maintain confidentiality in all aspects of client and staff information. Report anything in need of repair or replacement to the appropriate person Keep your working area and space clean and tidy at all times and your tools and equipment safely stored. Be familiar with the required care standards regulations governing your job. Maintain polite and good communication with your colleagues, tenants, and shoppers at all times. Be prepared to receive and undertake further training as required. At all times to follow through any managerial instructions About You: Applicants must have the right to work in the UK SIA licence Experience of working and building partnerships with clients. IOSH trained is desirable. Articulate and has the ability to communicate effectively with the clients and the IFM teams. Organised individual who can demonstrate a record of planning and managing workflows. Able to demonstrate an understanding of high-quality service delivery and their impact on this. The ability to be agile and flexible to meet the needs and demands of the role. Excellent time management organisation and focus on ability to prioritise and multitask with clear ability to focus on detail. The Recruitment Co are an equal opportunities employer CPManchesterGS The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Manpower Supply Chain are currently looking to recruit Prison Custody Officers from a diverse range of backgrounds for a G4S award-winning prison in Bridgend . Our client's philosophy is central to the rehabilitation of the prison's residents, where building meaningful relationships with staff and residents is at the forefront of everything you will do. If you have the following core skills this is the career for you: Excellent communication Resilience and flexibility Empathy and Integrity Strong team player Ability to cope in a pressured and disciplined environment We welcome applications from people with all working histories. Candidates with a background in Customer Services, Care, Hospitality and Retail are particularly well suited to a career in the prison service. You must be flexible and available to work any shift pattern . Which will include a mixture of mornings, afternoons, evenings, and night shifts over a 40-hour working week, including every other weekend, both Saturday and Sunday. There is an option of working overtime for additional pay. Starting salary 29,500 (with salary reviews throughout length of service increasing to 31,500) Benefits package includes: Annual leave - 264 hours Working in a prison isn't easy but can be hugely rewarding. You will face fresh challenges each day ranging from care and support to control and security issues. As a Prison Custody Officer, you will play a crucial part in caring for over 1,600 prisoners in safe and decent conditions. You will have the chance to work with children aged 15 years, older teenagers and adults from age 21 to older adults. The aim is to protect the public by keeping prisoners in custody and working with them to reduce the chance of them re-offending on release. Our challenging regime is designed to address prisoner s offending behaviour, to give them choices and the chance to gain valuable life skills. People like you can help us continue this good work. You will assist with resettlement opportunities by properly preparing prisoners for their release from custody. In addition to custodial duties, our staff are required to build and maintain dynamic security relationships with prisoners under their care. This is a complex and challenging balance of authority that requires understanding and compassion. Previous experience and qualifications aren't essential, life experience is far more important, as is the ability to remain calm and deal with all kinds of people in a non-judgemental, mature manner. Recruitment open days are currently every Wednesday afternoon from 16.30. You will be contacted for a telephone interview and then you will be notified if you have been successfully shortlisted to attend a recruitment day. Please apply with an up to date CV
Apr 18, 2024
Full time
Manpower Supply Chain are currently looking to recruit Prison Custody Officers from a diverse range of backgrounds for a G4S award-winning prison in Bridgend . Our client's philosophy is central to the rehabilitation of the prison's residents, where building meaningful relationships with staff and residents is at the forefront of everything you will do. If you have the following core skills this is the career for you: Excellent communication Resilience and flexibility Empathy and Integrity Strong team player Ability to cope in a pressured and disciplined environment We welcome applications from people with all working histories. Candidates with a background in Customer Services, Care, Hospitality and Retail are particularly well suited to a career in the prison service. You must be flexible and available to work any shift pattern . Which will include a mixture of mornings, afternoons, evenings, and night shifts over a 40-hour working week, including every other weekend, both Saturday and Sunday. There is an option of working overtime for additional pay. Starting salary 29,500 (with salary reviews throughout length of service increasing to 31,500) Benefits package includes: Annual leave - 264 hours Working in a prison isn't easy but can be hugely rewarding. You will face fresh challenges each day ranging from care and support to control and security issues. As a Prison Custody Officer, you will play a crucial part in caring for over 1,600 prisoners in safe and decent conditions. You will have the chance to work with children aged 15 years, older teenagers and adults from age 21 to older adults. The aim is to protect the public by keeping prisoners in custody and working with them to reduce the chance of them re-offending on release. Our challenging regime is designed to address prisoner s offending behaviour, to give them choices and the chance to gain valuable life skills. People like you can help us continue this good work. You will assist with resettlement opportunities by properly preparing prisoners for their release from custody. In addition to custodial duties, our staff are required to build and maintain dynamic security relationships with prisoners under their care. This is a complex and challenging balance of authority that requires understanding and compassion. Previous experience and qualifications aren't essential, life experience is far more important, as is the ability to remain calm and deal with all kinds of people in a non-judgemental, mature manner. Recruitment open days are currently every Wednesday afternoon from 16.30. You will be contacted for a telephone interview and then you will be notified if you have been successfully shortlisted to attend a recruitment day. Please apply with an up to date CV
Liberty has an exciting opportunity for an Arboriculture Team Leader to join our team, based in Salford. You will be working on social housing, on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £30,000 per annum Plus Benefits. We re experts in property services, reactive and void maintenance, refurbishment and eco-technology and we believe our people are our biggest asset. Liberty offers professional electrical installations and property building and maintenance services, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. Our safety ethos model is based on all arboriculture work being guided by British standard 3998:2010 Treework and recommendations. Our small inclusive team is structured by competence and hierarchy lead by a Team Leader who discusses work to be carried out on ongoing & future projects. All safety equipment in aiding Treework is LOLER tested and provided by Liberty. We set realistic targets which are supported by the ground s maintenance team, reducing industrial stress on operatives, ensuring a content atmosphere amongst the team. Responsibilities for this Arboriculture Team Leader role are: Reporting to the Lead Arborist change to Arboriculture officer you will be part of a broader team of professionals responsible for providing an excellent arboriculture service Undertake all arboriculture maintenance work by schedules and seasonal demands observing good arboriculture practice General maintenance of Tree stocks Undertake Arboriculture works to ensure healthy and safe tree stock Be an integral part of the team providing a comprehensive arboriculture service Supervise the arboriculture team, agency works and apprentices in the absence of the Lead Arborist change to Arboriculture officer What we are looking for in our ideal Arboriculture Team Leader: We are looking for an enthusiastic Arborist Team Leader to work within our Grounds Maintenance Team. Undertake all types of Arboriculture work in areas and properties as per customers specifications, relevant to the area, carrying out all duties with full regard to Liberty Groups Equal Opportunities, Health and Safety and Customers Service and Performance Policies. We welcome applications from candidates with relevant NPTC qualifications and experience We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 25 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards. Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this role. As part of our recruitment process all employees need to be vetted and undertake pre employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Arboriculture Team Leader, click apply below we want to hear from you! Closing date: 2nd May 2024 (we reserve the right to close this vacancy earlier depending on number of applications).
Apr 18, 2024
Full time
Liberty has an exciting opportunity for an Arboriculture Team Leader to join our team, based in Salford. You will be working on social housing, on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £30,000 per annum Plus Benefits. We re experts in property services, reactive and void maintenance, refurbishment and eco-technology and we believe our people are our biggest asset. Liberty offers professional electrical installations and property building and maintenance services, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. Our safety ethos model is based on all arboriculture work being guided by British standard 3998:2010 Treework and recommendations. Our small inclusive team is structured by competence and hierarchy lead by a Team Leader who discusses work to be carried out on ongoing & future projects. All safety equipment in aiding Treework is LOLER tested and provided by Liberty. We set realistic targets which are supported by the ground s maintenance team, reducing industrial stress on operatives, ensuring a content atmosphere amongst the team. Responsibilities for this Arboriculture Team Leader role are: Reporting to the Lead Arborist change to Arboriculture officer you will be part of a broader team of professionals responsible for providing an excellent arboriculture service Undertake all arboriculture maintenance work by schedules and seasonal demands observing good arboriculture practice General maintenance of Tree stocks Undertake Arboriculture works to ensure healthy and safe tree stock Be an integral part of the team providing a comprehensive arboriculture service Supervise the arboriculture team, agency works and apprentices in the absence of the Lead Arborist change to Arboriculture officer What we are looking for in our ideal Arboriculture Team Leader: We are looking for an enthusiastic Arborist Team Leader to work within our Grounds Maintenance Team. Undertake all types of Arboriculture work in areas and properties as per customers specifications, relevant to the area, carrying out all duties with full regard to Liberty Groups Equal Opportunities, Health and Safety and Customers Service and Performance Policies. We welcome applications from candidates with relevant NPTC qualifications and experience We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 25 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards. Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this role. As part of our recruitment process all employees need to be vetted and undertake pre employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Arboriculture Team Leader, click apply below we want to hear from you! Closing date: 2nd May 2024 (we reserve the right to close this vacancy earlier depending on number of applications).
Housing Officer Chesterfield, Derbyshire Full time, 37.5 Hours per week Permanent Position 28,749.02 - 32,710.23 per annum Sellick Partnership Ltd are currently recruiting for a Housing Officer to join one of our Derbyshire based clients on a permanent basis Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, Anti-Social behaviour, Succession Requests and Estate Inspections The successful candidate will have: Experience working within Housing (Desirable) Full UK Drivers license and own vehicle If you feel like you have the relevant experience of would like to discuss the role further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 18, 2024
Full time
Housing Officer Chesterfield, Derbyshire Full time, 37.5 Hours per week Permanent Position 28,749.02 - 32,710.23 per annum Sellick Partnership Ltd are currently recruiting for a Housing Officer to join one of our Derbyshire based clients on a permanent basis Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, Anti-Social behaviour, Succession Requests and Estate Inspections The successful candidate will have: Experience working within Housing (Desirable) Full UK Drivers license and own vehicle If you feel like you have the relevant experience of would like to discuss the role further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Job Purpose: Responsible for providing a comprehensive and professional HR support service to stakeholders and colleagues on various HR-related matters. Ensure detailed knowledge of site and group policies and procedures, terms and conditions, employment legislation and HR best practice. Provide advice and support to Line Managers and colleagues on day-to-day operational issues ensuring consistency is applied at all times. Support the site Leadership and HR team to deliver the Site Strategy and HR/People Strategy in line with Operational Business Plans (MWBP's and TIP's) and Operating Framework (SQCDP). Principle Accountabilities: Employee Lifecycle:• Handle employee relations matters, including disciplinary issues, grievances, and conflicts, by conducting investigations, providing advice, and recommending appropriate actions.• Ensure a HR presence throughout the relevant stages of the procedures.• Work with the HRBP to ensure all TU and employee relations activity is dealt with effectively in-house and in accordance with legislation, policies and procedures; minimising and reducing risk and exposure factors to the business.• Handle various administrative tasks, including maintaining People Gateway, managing colleague onboarding and offboarding processes, and ensuring HR databases and systems are accurate and up to date.• Implement changes to colleagues' terms and conditions of employment following the appropriate authorisations in conjunction with People Services, in a timely and efficient manner.• Support the HRBP with departmental colleague forums, Union Forum Meetings and Wage Negotiations.Policies and Procedures:• Develop, review, and update HR policies and procedures to ensure compliance with employment legislation, industry best practices, and organisational requirements.• Responsible for the continuous review of site policies and procedures ensuring they are in line with current legislation. • Support the HR Department to ensure all operational HR activities are conducted in line with employment legislation and best practice.Performance Management:• Support performance management processes, including annual PDR Cycles, Objective setting, and formal improvement plans, by providing guidance to managers and colleagues.Occupational Health• Lead sickness absence case management including recommendations, providing support and advice to people managers, liaising with Occupational Health, case review meetings and capability due to ill-health.• Support the relationship with the OH provider, ensuring the occupational health service is delivered effectively and efficiently and adherence to health surveillance requirements is maintainedLearning and Development• In conjunction with the HRBP support People Managers in developing personal development plans for colleagues across the site.• Support the creation, design and delivery of the statutory, mandatory, developmental and organisational change training requirements for new and existing colleagues.• Support, develop and deliver regular training sessions on HR Policies, procedures, values and behaviours.• Support the PDR activities across the site. Business Support, Communication & Engagement• Provide HR advisory input to support project activity for the site, specifically relating to the people agenda including colleague engagement, leadership development, colleague wellbeing and reward and recognition.• Keep up to date with developments in employment legislation and human resources best practice, knowledge sharing within the team to ensure continuous development and improvement in the service offered. Identify and communicate these implications to Operational Management teams, as appropriate.• Create and review attendance management and ER data analysis, support by the HR Administrator. Create and deliver actions plans, alongside relevant manager, for improvement.• Support the HR involvement in focused improvement activities across the site and departmental focus group supporting employee engagement activities. • Contribute to Group HR & Site projects and initiatives as and when required. • Support retailer Ethical Audits in conjunction with the HRBP ensuring all preparatory work is undertaken in order to minimise the number of non conformances issued.• Carry out any other tasks as may be reasonably requested by the HR Business Partner.• These are the key daily tasks, not a comprehensive list of all tasks undertaken by the jobholder. Flexibility is required by the business.• All employees should carry out their duties in a responsible manner giving due consideration to Safety, Environmental & Quality procedures.• Contribute to the health & safety of self and others by applying health and safety principles to the required standards whilst undertaking designated tasks. Knowledge • Considerable generalist HR experience, preferably at HR Officer/Advisor level.• Experience of working within an FMCG environment and working with Trade Unions• CIPD qualified Skills • Ability to build effective internal relationships with customers is critical• Effective communication and IT Skills• Experience of operating in a HR Business Partner environment• Able to demonstrate tenacity and have a flexible attitude and approach• Ability to prioritise and meet deadlines and work under pressure• Influencing • Ability to operate flexibly in a constantly changing environment.
Apr 18, 2024
Full time
The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Job Purpose: Responsible for providing a comprehensive and professional HR support service to stakeholders and colleagues on various HR-related matters. Ensure detailed knowledge of site and group policies and procedures, terms and conditions, employment legislation and HR best practice. Provide advice and support to Line Managers and colleagues on day-to-day operational issues ensuring consistency is applied at all times. Support the site Leadership and HR team to deliver the Site Strategy and HR/People Strategy in line with Operational Business Plans (MWBP's and TIP's) and Operating Framework (SQCDP). Principle Accountabilities: Employee Lifecycle:• Handle employee relations matters, including disciplinary issues, grievances, and conflicts, by conducting investigations, providing advice, and recommending appropriate actions.• Ensure a HR presence throughout the relevant stages of the procedures.• Work with the HRBP to ensure all TU and employee relations activity is dealt with effectively in-house and in accordance with legislation, policies and procedures; minimising and reducing risk and exposure factors to the business.• Handle various administrative tasks, including maintaining People Gateway, managing colleague onboarding and offboarding processes, and ensuring HR databases and systems are accurate and up to date.• Implement changes to colleagues' terms and conditions of employment following the appropriate authorisations in conjunction with People Services, in a timely and efficient manner.• Support the HRBP with departmental colleague forums, Union Forum Meetings and Wage Negotiations.Policies and Procedures:• Develop, review, and update HR policies and procedures to ensure compliance with employment legislation, industry best practices, and organisational requirements.• Responsible for the continuous review of site policies and procedures ensuring they are in line with current legislation. • Support the HR Department to ensure all operational HR activities are conducted in line with employment legislation and best practice.Performance Management:• Support performance management processes, including annual PDR Cycles, Objective setting, and formal improvement plans, by providing guidance to managers and colleagues.Occupational Health• Lead sickness absence case management including recommendations, providing support and advice to people managers, liaising with Occupational Health, case review meetings and capability due to ill-health.• Support the relationship with the OH provider, ensuring the occupational health service is delivered effectively and efficiently and adherence to health surveillance requirements is maintainedLearning and Development• In conjunction with the HRBP support People Managers in developing personal development plans for colleagues across the site.• Support the creation, design and delivery of the statutory, mandatory, developmental and organisational change training requirements for new and existing colleagues.• Support, develop and deliver regular training sessions on HR Policies, procedures, values and behaviours.• Support the PDR activities across the site. Business Support, Communication & Engagement• Provide HR advisory input to support project activity for the site, specifically relating to the people agenda including colleague engagement, leadership development, colleague wellbeing and reward and recognition.• Keep up to date with developments in employment legislation and human resources best practice, knowledge sharing within the team to ensure continuous development and improvement in the service offered. Identify and communicate these implications to Operational Management teams, as appropriate.• Create and review attendance management and ER data analysis, support by the HR Administrator. Create and deliver actions plans, alongside relevant manager, for improvement.• Support the HR involvement in focused improvement activities across the site and departmental focus group supporting employee engagement activities. • Contribute to Group HR & Site projects and initiatives as and when required. • Support retailer Ethical Audits in conjunction with the HRBP ensuring all preparatory work is undertaken in order to minimise the number of non conformances issued.• Carry out any other tasks as may be reasonably requested by the HR Business Partner.• These are the key daily tasks, not a comprehensive list of all tasks undertaken by the jobholder. Flexibility is required by the business.• All employees should carry out their duties in a responsible manner giving due consideration to Safety, Environmental & Quality procedures.• Contribute to the health & safety of self and others by applying health and safety principles to the required standards whilst undertaking designated tasks. Knowledge • Considerable generalist HR experience, preferably at HR Officer/Advisor level.• Experience of working within an FMCG environment and working with Trade Unions• CIPD qualified Skills • Ability to build effective internal relationships with customers is critical• Effective communication and IT Skills• Experience of operating in a HR Business Partner environment• Able to demonstrate tenacity and have a flexible attitude and approach• Ability to prioritise and meet deadlines and work under pressure• Influencing • Ability to operate flexibly in a constantly changing environment.
We are seeking a dynamic and experienced Chief Financial Officer (CFO) to join our team in Limassol, Cyprus . In this role, you will play a crucial role in shaping our financial strategy, driving business performance, and ensuring compliance with regulatory requirements. Your will lead our Finance Department and work closely with senior leadership to achieve our business objectives. Key Responsibilities: Lead all aspects of accounting and financial reporting, ensuring accuracy, transparency, and compliance with regulatory standards. Establish and implement accounting and procurement policies and procedures to maintain effective internal controls and support business growth. Drive strategic and financial planning processes, including the formulation of short-term and long-term financial objectives. Manage treasury functions, including cash flow management, capital allocation, and risk mitigation strategies. Lead, manage, and motivate a team of finance professionals, providing guidance, support, and development opportunities. Collaborate with cross-functional teams to analyze financial data, identify areas for improvement, and implement solutions to drive operational efficiency and profitability. Develop and maintain strong relationships with internal and external stakeholders, including investors, financial institutions, regulatory authorities, and business partners. Ensure compliance with local laws, regulations, and corporate governance standards, with a focus on taxation matters in Cyprus. Act as a key advisor on financial matters to senior management and the Board of Directors. Qualifications and Experience: Bachelor's or master's Degree in Business Administration, Finance, or Accounting. Minimum of 10 years of progressive experience in finance and accounting roles, including at least 5 years at FD/CFO level. Experience in Cypriot accounting matters, taxation systems, VAT matters and NRE payments is desirable but not essential. In-depth knowledge of international accounting standards (IFRS) and regulatory requirements. Extensive experience in financial management, budgeting, forecasting, and financial analysis. Possession of a recognized accounting qualification such as ACA, CPA, CIMA, ACCA, etc. Experience in the port, shipping, or logistics sectors is advantageous. Fluent Language skills in English and Greek (verbal and written). Strong leadership acumen with proven team leadership skills and the ability to inspire and motivate others. Excellent communication skills, with the ability to articulate complex financial concepts to non-financial stakeholders. Strong analytical and problem-solving skills, with a strategic mindset and a focus on driving results. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves.
Apr 18, 2024
Full time
We are seeking a dynamic and experienced Chief Financial Officer (CFO) to join our team in Limassol, Cyprus . In this role, you will play a crucial role in shaping our financial strategy, driving business performance, and ensuring compliance with regulatory requirements. Your will lead our Finance Department and work closely with senior leadership to achieve our business objectives. Key Responsibilities: Lead all aspects of accounting and financial reporting, ensuring accuracy, transparency, and compliance with regulatory standards. Establish and implement accounting and procurement policies and procedures to maintain effective internal controls and support business growth. Drive strategic and financial planning processes, including the formulation of short-term and long-term financial objectives. Manage treasury functions, including cash flow management, capital allocation, and risk mitigation strategies. Lead, manage, and motivate a team of finance professionals, providing guidance, support, and development opportunities. Collaborate with cross-functional teams to analyze financial data, identify areas for improvement, and implement solutions to drive operational efficiency and profitability. Develop and maintain strong relationships with internal and external stakeholders, including investors, financial institutions, regulatory authorities, and business partners. Ensure compliance with local laws, regulations, and corporate governance standards, with a focus on taxation matters in Cyprus. Act as a key advisor on financial matters to senior management and the Board of Directors. Qualifications and Experience: Bachelor's or master's Degree in Business Administration, Finance, or Accounting. Minimum of 10 years of progressive experience in finance and accounting roles, including at least 5 years at FD/CFO level. Experience in Cypriot accounting matters, taxation systems, VAT matters and NRE payments is desirable but not essential. In-depth knowledge of international accounting standards (IFRS) and regulatory requirements. Extensive experience in financial management, budgeting, forecasting, and financial analysis. Possession of a recognized accounting qualification such as ACA, CPA, CIMA, ACCA, etc. Experience in the port, shipping, or logistics sectors is advantageous. Fluent Language skills in English and Greek (verbal and written). Strong leadership acumen with proven team leadership skills and the ability to inspire and motivate others. Excellent communication skills, with the ability to articulate complex financial concepts to non-financial stakeholders. Strong analytical and problem-solving skills, with a strategic mindset and a focus on driving results. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves.
Our client, an excellent non - profit housing provider, has a huge range or career opportunities for established professionals and for people just starting their career journey. Delivering exceptional customer service is key for our client no matter what role you are in. From delivering customer - facing services in every London borough, to every vital supporting role based at one of their three offices, they champion the needs of residents in all their work. They now have a need for several experienced Housing Officers with patches across London. We have temporary and temporary to permanent positions available - paying 19.38 PAYE / 25.47 Umbrella. Responsibilities: Reviewing rent accounts Undertaking ASB interviews and agreeing action plans Taking back empty properties, advertising and re letting Mould and damp inspections Visits to residents' homes Working in collaboration with other departments to resolve issues for residents Liaising with external stakeholders on specific cases e.g. Councils, MP's, Social Services etc. Estate inspections Managing repairs Setting up resident accounts Supporting colleagues Experience Required: Prior housing/property management experience and can provide examples with working in several of the areas listed below: Customer care Tenancies Rents Repairs Lettings and Transfers ASB Complaint process Safeguarding Mould and damp cases Welfare benefit advice or referrals Property inspections Must show a passion for customer care and service. If this is of interest to you, please apply today, or contact (url removed) for further details.
Apr 18, 2024
Contractor
Our client, an excellent non - profit housing provider, has a huge range or career opportunities for established professionals and for people just starting their career journey. Delivering exceptional customer service is key for our client no matter what role you are in. From delivering customer - facing services in every London borough, to every vital supporting role based at one of their three offices, they champion the needs of residents in all their work. They now have a need for several experienced Housing Officers with patches across London. We have temporary and temporary to permanent positions available - paying 19.38 PAYE / 25.47 Umbrella. Responsibilities: Reviewing rent accounts Undertaking ASB interviews and agreeing action plans Taking back empty properties, advertising and re letting Mould and damp inspections Visits to residents' homes Working in collaboration with other departments to resolve issues for residents Liaising with external stakeholders on specific cases e.g. Councils, MP's, Social Services etc. Estate inspections Managing repairs Setting up resident accounts Supporting colleagues Experience Required: Prior housing/property management experience and can provide examples with working in several of the areas listed below: Customer care Tenancies Rents Repairs Lettings and Transfers ASB Complaint process Safeguarding Mould and damp cases Welfare benefit advice or referrals Property inspections Must show a passion for customer care and service. If this is of interest to you, please apply today, or contact (url removed) for further details.
3 months contract with A Local Authority Job Summary: To provide an efficient and responsive pest control service for residential and commercial premises within the borough. Ensure that relevant statutory responsibilities, Council and Directorate policies are effectively implemented. Key Duties/Accountabilities: The candidate must be dependable, honest and be prepared to work outside the normal perimeters of their working hours. We are looking for problem solvers with a can-do attitude and an approach in helping residents and customers to solve pest issues within their homes and workplaces. You will have an eye for detail and be able to keep accurate records both digitally and written to plan and schedule appointments in an effective and timely manner. You will need to work as part of a team as well as on your own initiative. You will need to have a good level of health & dexterity, physical ability to climb ladders, crawl into tight spaces and lift heavy equipment. The role will require you to be attentive, assertive, driven with a willingness to support customers with a diverse range of backgrounds in sensitive situations. Assist with publicising all Pest Control & Allied services. Assist in the provision of lectures and talks, and outreach services to community groups. Essential Experience Required: Experience in dealing with Bird Pest Species & their control, safe removal of Guano, proofing & prevention techniques & measures. Experience of dealing with the public in a diverse cultural environment. Essential Qualifications Required: Must hold a recognised Pest Control qualification (RSPH Level 2 or equivalent) Additional information to note: Weekend working is required for this job (for which overtime will be paid at 1.25) A Full and current clean UK Driving License. The closing date for this position is 03/05/24.
Apr 18, 2024
Contractor
3 months contract with A Local Authority Job Summary: To provide an efficient and responsive pest control service for residential and commercial premises within the borough. Ensure that relevant statutory responsibilities, Council and Directorate policies are effectively implemented. Key Duties/Accountabilities: The candidate must be dependable, honest and be prepared to work outside the normal perimeters of their working hours. We are looking for problem solvers with a can-do attitude and an approach in helping residents and customers to solve pest issues within their homes and workplaces. You will have an eye for detail and be able to keep accurate records both digitally and written to plan and schedule appointments in an effective and timely manner. You will need to work as part of a team as well as on your own initiative. You will need to have a good level of health & dexterity, physical ability to climb ladders, crawl into tight spaces and lift heavy equipment. The role will require you to be attentive, assertive, driven with a willingness to support customers with a diverse range of backgrounds in sensitive situations. Assist with publicising all Pest Control & Allied services. Assist in the provision of lectures and talks, and outreach services to community groups. Essential Experience Required: Experience in dealing with Bird Pest Species & their control, safe removal of Guano, proofing & prevention techniques & measures. Experience of dealing with the public in a diverse cultural environment. Essential Qualifications Required: Must hold a recognised Pest Control qualification (RSPH Level 2 or equivalent) Additional information to note: Weekend working is required for this job (for which overtime will be paid at 1.25) A Full and current clean UK Driving License. The closing date for this position is 03/05/24.
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role BJSS is looking to add an Internal Control & Compliance Officer to the Finance function to ensure compliance with the regulations of CFA 2017, SAO, IR35 and OEPI as well as ensuring internal controls are fit to meet wider compliance with relevant tax legislation and are scalable in line with anticipated business growth. This is an exciting and challenging opportunity for someone who is looking to work in a fast-paced technology consultancy environment. You will be part of an established Finance Team with extensive internal stakeholder engagement. Key responsibilities Review all BJSS processes within both BJSS finance team (AP, AR, financial accounting function) and other relevant operational functions (e.g., Commercial ops regarding supplier and customer onboarding; Resourcing function with regard to IR35 compliance) with a view to ensuring compliance with the relevant legislation. Document and review tax accounting processes including the establishment of suitable internal controls to mitigate non-compliance and ensure processes are scalable to business growth Full controls review, documentation and control weakness mitigation followed by regular IC walk through tests Financial management and reporting procedures - documentation of accounting policy procedures, formalisation of appropriate review and establishment of a robust internal control environment About You The ideal candidate will have a successful background in internal control and compliance with experience of implementing robust and workable IC procedures. You will be naturally motivated and have the ability to manage your own workload. It is imperative that you are deadline focussed and willing to put in the effort required to ensure deadlines are always met. Someone with great interpersonal skills, be able to work well within the team, and to communicate effectively with non-finance internal stakeholders. You will be a fully qualified accountant (ACA or ACCA). Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Apr 18, 2024
Full time
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role BJSS is looking to add an Internal Control & Compliance Officer to the Finance function to ensure compliance with the regulations of CFA 2017, SAO, IR35 and OEPI as well as ensuring internal controls are fit to meet wider compliance with relevant tax legislation and are scalable in line with anticipated business growth. This is an exciting and challenging opportunity for someone who is looking to work in a fast-paced technology consultancy environment. You will be part of an established Finance Team with extensive internal stakeholder engagement. Key responsibilities Review all BJSS processes within both BJSS finance team (AP, AR, financial accounting function) and other relevant operational functions (e.g., Commercial ops regarding supplier and customer onboarding; Resourcing function with regard to IR35 compliance) with a view to ensuring compliance with the relevant legislation. Document and review tax accounting processes including the establishment of suitable internal controls to mitigate non-compliance and ensure processes are scalable to business growth Full controls review, documentation and control weakness mitigation followed by regular IC walk through tests Financial management and reporting procedures - documentation of accounting policy procedures, formalisation of appropriate review and establishment of a robust internal control environment About You The ideal candidate will have a successful background in internal control and compliance with experience of implementing robust and workable IC procedures. You will be naturally motivated and have the ability to manage your own workload. It is imperative that you are deadline focussed and willing to put in the effort required to ensure deadlines are always met. Someone with great interpersonal skills, be able to work well within the team, and to communicate effectively with non-finance internal stakeholders. You will be a fully qualified accountant (ACA or ACCA). Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Job Title: Retrofit Support Officer Location: Bristol, Hybrid working Salary: 27,121 per annum Job Type: Full time, Permanent, 37.5 hours We seek a dynamic and driven Retrofit Support Officer to join our team. You will be responsible for assisting in the development of Retrofit West's technical design. Create quality assuring assessment and design documentation The Role: Construct home energy efficiency plans Provide advice and support to homeowners across the West of England You should have a strong understanding and passion for construction. You should be a highly organised and great communicator. This role requires you to be a proactive individual with a technical mind and a passion for achieving objectives through innovative solutions and collaborative teamwork. If you're ready to contribute your expertise to a dynamic team dedicated to advancing energy efficiency and sustainability in the West of England, we encourage you to apply today. Responsibilities include Oversee and ensure quality assurance of retrofit assessments conducted by service providers and delivery partners. Identify and onboard new service delivery partners to expand the program. Provide support in the growth of the project. Communicate with homeowners via phone to provide retrofit advice. Monitor and guide homeowners through their customer journey, assisting them in progressing to the next step. Research and maintain knowledge of new technologies, materials, innovations, regulations, and relevant topics to develop internal resources. Assist and guide residents from initial inquiry through assessment to post-installation for renewable technologies and retrofit. Assessment & Design: Provide assistance in the creation of Home Energy Efficiency Plans on behalf of our delivery partners. Undertake home surveys and simple retrofit assessment, including householder questionnaires, RdSAP assessments and energy modelling. Assist in the development and delivery of Retrofit West's design and installation, quality assurance services. Assist in the development of different design services documentation, including specification support and planning guidance. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop technical content and services and support the delivery of existing design projects. Any other duties as required by line manager. Requirements: An advanced qualification, or equivalent experience, in surveying, construction, architecture or energy. Minimum level 3 Award in Domestic Energy Awareness (or Equivalent) Some knowledge of the construction industry Some experience in housing, energy efficiency, conducting home surveys and working with householders Understanding of insulation and fabric measures, heating systems and renewable energy products Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Excellent customer service skills including ability to communicate professionally Ability to explain home energy topics clearly and simply Desirable: Qualified Retrofit Assessor with 1+ year(s) experience Level 3 Award in Energy Efficiency for Older and Traditional Buildings Knowledge of the PAS2035 Retrofit Advice and Assessment process. (Note that we will not be seeking or reporting PAS2035 compliance for our projects in the private housing sector). Understanding of energy modelling using RdSAP and full SAP or another method. Understanding of energy efficiency measures design and installation, particularly with traditional (solid wall) construction. Understanding in airtight, thermal bridge-free retrofit design and construction. Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Renewable Energy Administrative Assistant, Operations Coordinator, Renewable Energy Project Administrator, Renewable Energy Administrative Coordinator, Renewable Energy Administrative Specialist, Energy Project Support Officer, Renewable Energy Operations Administrator, Renewable Energy Administrative Associate, Business Support Officer, Renewable Energy Engineer, Engineering, Graduate Engineer, Graduate, may also be considered for this role
Apr 18, 2024
Full time
Job Title: Retrofit Support Officer Location: Bristol, Hybrid working Salary: 27,121 per annum Job Type: Full time, Permanent, 37.5 hours We seek a dynamic and driven Retrofit Support Officer to join our team. You will be responsible for assisting in the development of Retrofit West's technical design. Create quality assuring assessment and design documentation The Role: Construct home energy efficiency plans Provide advice and support to homeowners across the West of England You should have a strong understanding and passion for construction. You should be a highly organised and great communicator. This role requires you to be a proactive individual with a technical mind and a passion for achieving objectives through innovative solutions and collaborative teamwork. If you're ready to contribute your expertise to a dynamic team dedicated to advancing energy efficiency and sustainability in the West of England, we encourage you to apply today. Responsibilities include Oversee and ensure quality assurance of retrofit assessments conducted by service providers and delivery partners. Identify and onboard new service delivery partners to expand the program. Provide support in the growth of the project. Communicate with homeowners via phone to provide retrofit advice. Monitor and guide homeowners through their customer journey, assisting them in progressing to the next step. Research and maintain knowledge of new technologies, materials, innovations, regulations, and relevant topics to develop internal resources. Assist and guide residents from initial inquiry through assessment to post-installation for renewable technologies and retrofit. Assessment & Design: Provide assistance in the creation of Home Energy Efficiency Plans on behalf of our delivery partners. Undertake home surveys and simple retrofit assessment, including householder questionnaires, RdSAP assessments and energy modelling. Assist in the development and delivery of Retrofit West's design and installation, quality assurance services. Assist in the development of different design services documentation, including specification support and planning guidance. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop technical content and services and support the delivery of existing design projects. Any other duties as required by line manager. Requirements: An advanced qualification, or equivalent experience, in surveying, construction, architecture or energy. Minimum level 3 Award in Domestic Energy Awareness (or Equivalent) Some knowledge of the construction industry Some experience in housing, energy efficiency, conducting home surveys and working with householders Understanding of insulation and fabric measures, heating systems and renewable energy products Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Excellent customer service skills including ability to communicate professionally Ability to explain home energy topics clearly and simply Desirable: Qualified Retrofit Assessor with 1+ year(s) experience Level 3 Award in Energy Efficiency for Older and Traditional Buildings Knowledge of the PAS2035 Retrofit Advice and Assessment process. (Note that we will not be seeking or reporting PAS2035 compliance for our projects in the private housing sector). Understanding of energy modelling using RdSAP and full SAP or another method. Understanding of energy efficiency measures design and installation, particularly with traditional (solid wall) construction. Understanding in airtight, thermal bridge-free retrofit design and construction. Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Renewable Energy Administrative Assistant, Operations Coordinator, Renewable Energy Project Administrator, Renewable Energy Administrative Coordinator, Renewable Energy Administrative Specialist, Energy Project Support Officer, Renewable Energy Operations Administrator, Renewable Energy Administrative Associate, Business Support Officer, Renewable Energy Engineer, Engineering, Graduate Engineer, Graduate, may also be considered for this role
Nottingham Community Housing Association
Mansfield, Nottinghamshire
Multi-Site Services Officer ( Maintenance / Repairs) Nottingham £24,326 - £28,569 per annum pro rata Part Time - 25 hours per week We are seeking a dedicated Multi-Site Services Officer to join our team and provide a comprehensive caretaking service to residents of NCHA and other landlords. In this role, you will play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants. Responsibilities: As well as diagnosing basic repairs and assessing repair work, you would be expected to: Report emergency repairs and carry out minor repairs and limited decorative work Liaise with our repairs department to progress major repair works and arrange access for contractors Maintain security and upkeep of all properties, reporting concerns promptly Monitor for indications of abandonment, anti-social behaviour, and fly tipping Signpost tenants to appropriate services and sources of advice Monitor the work of cleaning and grounds maintenance contractors Conduct regular health and safety inspections and report any risks or repairs required Requirements: We're looking for someone who knows their way around maintenance and repairs, and is comfortable using the tools and equipment that come with the job. It's important that you've got a good grasp of Health and Safety rules and have some background in caretaking or a similar role. Plus, you should be tech-savvy enough to handle basic gadgets like iPads, smartphones, and emails for reporting. Experience in keeping an eye on contractors' work and giving them feedback is a big plus. And of course, you've got to be great at managing your time and sticking to procedures and instructions. Benefits: Joining our team means enjoying the freedom working independently, making positive changes in the lives of our customers. You'll have the flexibility of traveling around, never stuck in one place or the same office. Every day brings new challenges, and you'll be responsible for everything in your area, providing tenants with a familiar face to rely on for assistance. The role is part-time, 25 hours per week, Monday to Friday, with flexible working hours between 08:30 - 18:30. If you're passionate about making a difference in your community and have the skills and experience we're looking for, we'd love to hear from you. Interviews will be held in Edwinstowe on the 7th May 2024. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.
Apr 18, 2024
Full time
Multi-Site Services Officer ( Maintenance / Repairs) Nottingham £24,326 - £28,569 per annum pro rata Part Time - 25 hours per week We are seeking a dedicated Multi-Site Services Officer to join our team and provide a comprehensive caretaking service to residents of NCHA and other landlords. In this role, you will play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants. Responsibilities: As well as diagnosing basic repairs and assessing repair work, you would be expected to: Report emergency repairs and carry out minor repairs and limited decorative work Liaise with our repairs department to progress major repair works and arrange access for contractors Maintain security and upkeep of all properties, reporting concerns promptly Monitor for indications of abandonment, anti-social behaviour, and fly tipping Signpost tenants to appropriate services and sources of advice Monitor the work of cleaning and grounds maintenance contractors Conduct regular health and safety inspections and report any risks or repairs required Requirements: We're looking for someone who knows their way around maintenance and repairs, and is comfortable using the tools and equipment that come with the job. It's important that you've got a good grasp of Health and Safety rules and have some background in caretaking or a similar role. Plus, you should be tech-savvy enough to handle basic gadgets like iPads, smartphones, and emails for reporting. Experience in keeping an eye on contractors' work and giving them feedback is a big plus. And of course, you've got to be great at managing your time and sticking to procedures and instructions. Benefits: Joining our team means enjoying the freedom working independently, making positive changes in the lives of our customers. You'll have the flexibility of traveling around, never stuck in one place or the same office. Every day brings new challenges, and you'll be responsible for everything in your area, providing tenants with a familiar face to rely on for assistance. The role is part-time, 25 hours per week, Monday to Friday, with flexible working hours between 08:30 - 18:30. If you're passionate about making a difference in your community and have the skills and experience we're looking for, we'd love to hear from you. Interviews will be held in Edwinstowe on the 7th May 2024. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.
BRE Group (Building Research Establishment)
Watford, Hertfordshire
See the difference you can make at BRE. We currently have an exciting opportunity for an Operations Compliance Officer to join our Estates team on a full-time permanent basis. The primary responsibility of this role is to provide crucial support to the Senior Operations Manager in the daily operations of the Estates function, with a focus on ensuring compliance with all regulatory requirements throughout the estate. Salary Range £40,000 - £45,000 City Watford Working Category Site based Employment Type Full Time, Permanent Closing Date 03/05/2024 Ref No 1359 Help BRE make the built environment safer and more sustainable BRE is the world's leading innovation, science and data hub for the built environment. For more than a century we have provided government and industry with cutting edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world. Your role at BRE You will have direct responsibility for managing a number of service contracts in support of the overall operations across the estate, to ensure that the BRE Site, Buildings, Grounds and Infrastructure are maintained to a good standard and provide a safe environment for employees, tenants and visitors. Various duties include: Take ownership and maintain compliance matrix for all applicable buildings and infrastructure under BRE Estates responsibility, ensuring that the compliance status is kept up-to-date and accurate with clear actions plans in place to resolve issues. Work with the Estates Projects Team to ensure that upon completion of works, any changes to the estate's buildings and infrastructure which impact BRE's statutory compliance status are captured and assessed. Manage compliance data to ensure that all relevant information both directly and indirectly is captured and evidenced through accurate records/certification. Manage asset registers and ensure accurate information is compiled and maintained for the estate including, Asbestos Register, Fire Risk Assessments, Water Risk Assessments, Fixed Ladder Register, Loler Inspections, Gas Inspections, Pressure Testing, together with all associated certifications. Maintain an up-to-date knowledge and awareness of all relevant legislation, regulations, British Standards and codes of practice and ensure that the BRE Estate, Organisation Policies and Quality Management Procedures are compliant with said standards. Work with the Estates Projects Team to maintain oversight of compliance with CDM Regulations, Planning Permissions and Building Regulations - and any related construction management compliance requirements. Work with the Estates Tenant Management Team to ensure that any Tenant activities / processes which impact BRE's statutory compliance status are captured and assessed. Your profile Experience working in an Estates/FM environment. Qualifications required - Relevant building/engineering qualification and/or membership of professional body. Experience of successfully managing compliance in property management Good interpersonal and communication skills. Stakeholder, supplier, contractor, and colleague relationship management skills. Methodical / diligent and accurate. Ability to assess and evaluate situations effectively. Excellent planning and organisation skills. Sound knowledge of building regulations and H&S legislation, related to building management. PC literate, including Excel and Word. The requirements above are provided for guidance purposes. We welcome applications from candidates with varying levels of experience who can demonstrate their suitability for the role. BRE benefits We offer a competitive salary as well as a wide range of financial, wellbeing and career development benefits. 25 days annual leave Pension scheme with 5% matching employer contribution, Life assurance (4x basic salary) and an enhanced maternity package Healthpartners - cash back on a wide range of health and wellbeing costs including prescriptions, physiotherapy, dental care and more Onsite restaurant, onsite nursery and free onsite parking including at cost EV charging points Learning and development opportunities, including free access to our BRE Academy and online courses, and professional membership reimbursement. Your application We review applications as they are received, so please apply at your earliest convenience to avoid disappointment. We're building a diverse and talented team at BRE. We know that different perspectives, experiences and skills will help us be more innovative in delivering effective solutions for our customers. Job Types: Full-time, Permanent Pay: £40,000.00-£45,000.00 per year
Apr 18, 2024
Full time
See the difference you can make at BRE. We currently have an exciting opportunity for an Operations Compliance Officer to join our Estates team on a full-time permanent basis. The primary responsibility of this role is to provide crucial support to the Senior Operations Manager in the daily operations of the Estates function, with a focus on ensuring compliance with all regulatory requirements throughout the estate. Salary Range £40,000 - £45,000 City Watford Working Category Site based Employment Type Full Time, Permanent Closing Date 03/05/2024 Ref No 1359 Help BRE make the built environment safer and more sustainable BRE is the world's leading innovation, science and data hub for the built environment. For more than a century we have provided government and industry with cutting edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world. Your role at BRE You will have direct responsibility for managing a number of service contracts in support of the overall operations across the estate, to ensure that the BRE Site, Buildings, Grounds and Infrastructure are maintained to a good standard and provide a safe environment for employees, tenants and visitors. Various duties include: Take ownership and maintain compliance matrix for all applicable buildings and infrastructure under BRE Estates responsibility, ensuring that the compliance status is kept up-to-date and accurate with clear actions plans in place to resolve issues. Work with the Estates Projects Team to ensure that upon completion of works, any changes to the estate's buildings and infrastructure which impact BRE's statutory compliance status are captured and assessed. Manage compliance data to ensure that all relevant information both directly and indirectly is captured and evidenced through accurate records/certification. Manage asset registers and ensure accurate information is compiled and maintained for the estate including, Asbestos Register, Fire Risk Assessments, Water Risk Assessments, Fixed Ladder Register, Loler Inspections, Gas Inspections, Pressure Testing, together with all associated certifications. Maintain an up-to-date knowledge and awareness of all relevant legislation, regulations, British Standards and codes of practice and ensure that the BRE Estate, Organisation Policies and Quality Management Procedures are compliant with said standards. Work with the Estates Projects Team to maintain oversight of compliance with CDM Regulations, Planning Permissions and Building Regulations - and any related construction management compliance requirements. Work with the Estates Tenant Management Team to ensure that any Tenant activities / processes which impact BRE's statutory compliance status are captured and assessed. Your profile Experience working in an Estates/FM environment. Qualifications required - Relevant building/engineering qualification and/or membership of professional body. Experience of successfully managing compliance in property management Good interpersonal and communication skills. Stakeholder, supplier, contractor, and colleague relationship management skills. Methodical / diligent and accurate. Ability to assess and evaluate situations effectively. Excellent planning and organisation skills. Sound knowledge of building regulations and H&S legislation, related to building management. PC literate, including Excel and Word. The requirements above are provided for guidance purposes. We welcome applications from candidates with varying levels of experience who can demonstrate their suitability for the role. BRE benefits We offer a competitive salary as well as a wide range of financial, wellbeing and career development benefits. 25 days annual leave Pension scheme with 5% matching employer contribution, Life assurance (4x basic salary) and an enhanced maternity package Healthpartners - cash back on a wide range of health and wellbeing costs including prescriptions, physiotherapy, dental care and more Onsite restaurant, onsite nursery and free onsite parking including at cost EV charging points Learning and development opportunities, including free access to our BRE Academy and online courses, and professional membership reimbursement. Your application We review applications as they are received, so please apply at your earliest convenience to avoid disappointment. We're building a diverse and talented team at BRE. We know that different perspectives, experiences and skills will help us be more innovative in delivering effective solutions for our customers. Job Types: Full-time, Permanent Pay: £40,000.00-£45,000.00 per year