A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK's leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers' issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams- from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
Apr 17, 2024
Full time
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK's leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers' issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams- from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
Job Title: Hire Controller Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £32,000 per annum, plus bonus Job type: Full Time, Permanent Working Hours: 7.30am - 5.30pm BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: We are looking for an experienced Hire Controller to liaise with our national attachment hire depots. Key Duties: Working alongside head office hire desk and liaising with the depot network for day-to-day duties Ensuring all hire contract administration is completed in an accurate and timely manner Diarise day-to-day entries of any "on hires/off hires" and deliveries/collections Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages Work with cross-hire suppliers to secure hire/sales opportunities Build strong customer relationships Resolve any customer issues Assist in Transport and logistics To log all hire enquiries on the CRM and follow up in a timely manner to ensure we secure all business opportunities General ad-hoc administrative duties About you: Essential Skills: Previous experience in a hire company essential Customer focussed Excellent communication skills A confident and flexible attitude Excellent administrative and organisational skills PC literate - a working knowledge of MS Office and CRM programmes You will need to adhere to and promote compliance with current H&S legislation and company specific H&S policies Benefits: Competitive salary 25 days holiday Pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Hire Desk Administrator, Hire Desk, Hire Coordinator, Hire Admin, Hire Assistant, Admin Executive, Admin Manager, Administrator Support Service Desk Team Leader, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Support, Client Services Support, may also be considered for this role.
Apr 15, 2024
Full time
Job Title: Hire Controller Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £32,000 per annum, plus bonus Job type: Full Time, Permanent Working Hours: 7.30am - 5.30pm BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: We are looking for an experienced Hire Controller to liaise with our national attachment hire depots. Key Duties: Working alongside head office hire desk and liaising with the depot network for day-to-day duties Ensuring all hire contract administration is completed in an accurate and timely manner Diarise day-to-day entries of any "on hires/off hires" and deliveries/collections Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages Work with cross-hire suppliers to secure hire/sales opportunities Build strong customer relationships Resolve any customer issues Assist in Transport and logistics To log all hire enquiries on the CRM and follow up in a timely manner to ensure we secure all business opportunities General ad-hoc administrative duties About you: Essential Skills: Previous experience in a hire company essential Customer focussed Excellent communication skills A confident and flexible attitude Excellent administrative and organisational skills PC literate - a working knowledge of MS Office and CRM programmes You will need to adhere to and promote compliance with current H&S legislation and company specific H&S policies Benefits: Competitive salary 25 days holiday Pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Hire Desk Administrator, Hire Desk, Hire Coordinator, Hire Admin, Hire Assistant, Admin Executive, Admin Manager, Administrator Support Service Desk Team Leader, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Support, Client Services Support, may also be considered for this role.
To provide a first point of contact for students, staff and visitors, ensuring all Estate Services Helpdesk, reception, Car Parking and Contractor Management queries are resolved by utilising the Computer Aided Facilities Management (CAFM) and Bookings software. Provide administrative support to the Estate Services Teams, and other duties as commensurate with the grade and as directed by the Customer Service Manager 5 years admin experience Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant
Apr 14, 2024
Full time
To provide a first point of contact for students, staff and visitors, ensuring all Estate Services Helpdesk, reception, Car Parking and Contractor Management queries are resolved by utilising the Computer Aided Facilities Management (CAFM) and Bookings software. Provide administrative support to the Estate Services Teams, and other duties as commensurate with the grade and as directed by the Customer Service Manager 5 years admin experience Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK s leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
Apr 13, 2024
Full time
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK s leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
Are you personable and approachable and above all have excellent customer service skills, offering the best personal service at all times? Are you passionate about the level of customer service you offer? Do you have previous experience working as a Customer Service Advisor? Working as the Customer Service Advisor, you will be supporting a variety of duties including dealing with incoming calls and customer enquiries, processing internet orders, preparing quotations, setting up customer accounts for online orders, dealing with carriers chasing deliveries and obtaining proof of deliveries and covering reception as and when required. This is a Fixed Term Contract based in Tamworth, Staffordshire covering maternity cover for 16 months. So, what will our client offer you? Salary: Circa £24,000 31 days holiday including the Bank Holidays Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor) Access to Employee Assistance Programme (EAP) Up to 5 days extra unpaid holiday available at a salary sacrifice Free car parking If you enjoy working as a part of a team as a Customer Service Advisor, working within a fast-paced environment, then this is the role for you! You may have experience in the following: Customer Service Assistant, Customer Service Advisor, Communications Assistant, Office Assistant, Call Centre Operative, Contact Centre Operative, Membership Co-ordinator, Telesales, Recruitment Co-ordinator, Recruitment Support, Crew Member or Helpdesk or Contact Centre Administrator
Apr 13, 2024
Full time
Are you personable and approachable and above all have excellent customer service skills, offering the best personal service at all times? Are you passionate about the level of customer service you offer? Do you have previous experience working as a Customer Service Advisor? Working as the Customer Service Advisor, you will be supporting a variety of duties including dealing with incoming calls and customer enquiries, processing internet orders, preparing quotations, setting up customer accounts for online orders, dealing with carriers chasing deliveries and obtaining proof of deliveries and covering reception as and when required. This is a Fixed Term Contract based in Tamworth, Staffordshire covering maternity cover for 16 months. So, what will our client offer you? Salary: Circa £24,000 31 days holiday including the Bank Holidays Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor) Access to Employee Assistance Programme (EAP) Up to 5 days extra unpaid holiday available at a salary sacrifice Free car parking If you enjoy working as a part of a team as a Customer Service Advisor, working within a fast-paced environment, then this is the role for you! You may have experience in the following: Customer Service Assistant, Customer Service Advisor, Communications Assistant, Office Assistant, Call Centre Operative, Contact Centre Operative, Membership Co-ordinator, Telesales, Recruitment Co-ordinator, Recruitment Support, Crew Member or Helpdesk or Contact Centre Administrator
To provide a first point of contact for students, staff and visitors, ensuring all Estate Services Helpdesk, reception, Car Parking and Contractor Management queries are resolved by utilising the Computer Aided Facilities Management (CAFM) and Bookings software. Provide administrative support to the Estate Services Teams, and other duties as commensurate with the grade and as directed by the Customer Service Manager 5 years admin experience Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant
Apr 12, 2024
Contractor
To provide a first point of contact for students, staff and visitors, ensuring all Estate Services Helpdesk, reception, Car Parking and Contractor Management queries are resolved by utilising the Computer Aided Facilities Management (CAFM) and Bookings software. Provide administrative support to the Estate Services Teams, and other duties as commensurate with the grade and as directed by the Customer Service Manager 5 years admin experience Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant Administrative Assistant
Service Helpdesk Coordinator - Facilities Management - Bury - Up to £25,000 About the Company We are working with a growing Facilities Management organisation who are looking for an additional Helpdesk Service Coordinator for their office near Bury in North Manchester to join their expanding service team. Service Helpdesk Coordinator - Job Purpose To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports. Service Helpdesk Coordinator - Salary & Benefits Salary up to £25,000 basic dependent on experience in a similar role. 10% Annual Bonus Pension Healthcare up to 25days holiday + bank holidays Company Events Wellness Service Helpdesk Coordinator - Responsibilities To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already and understands scheduling/planning and has worked within an FM or Building services or similar other maintenance environment previously. This role would suit a Helpdesk Assistant, Administrator, Help desk Coordinator, Helpdesk Manager, Service Coordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
Apr 12, 2024
Full time
Service Helpdesk Coordinator - Facilities Management - Bury - Up to £25,000 About the Company We are working with a growing Facilities Management organisation who are looking for an additional Helpdesk Service Coordinator for their office near Bury in North Manchester to join their expanding service team. Service Helpdesk Coordinator - Job Purpose To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports. Service Helpdesk Coordinator - Salary & Benefits Salary up to £25,000 basic dependent on experience in a similar role. 10% Annual Bonus Pension Healthcare up to 25days holiday + bank holidays Company Events Wellness Service Helpdesk Coordinator - Responsibilities To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already and understands scheduling/planning and has worked within an FM or Building services or similar other maintenance environment previously. This role would suit a Helpdesk Assistant, Administrator, Help desk Coordinator, Helpdesk Manager, Service Coordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
Planner / Scheduler / Administrator Birmingham - Office Based in Tyseley 27,500 + 24 days + BH + benefits package Your new company- Planner/ Scheduler / Admin Global Facilities Management & Technical Services provider commercial & domestic This is a permanent position in Tyseley working Monday- Friday (working in the office on a full time, permanent basis) Your new role - Planner/ Scheduler / Admin General Administrator duties Assisting with the planning and scheduling of multi trade repairs operatives Liaising with subcontractors Dealing with customer queries Other ad-hoc admin duties What you'll need to succeed- Planner/ Scheduler / Admin Experience working for a maintenance or service company (facilities management, specialist services, construction, service delivery, etc) Working knowledge of Microsoft Office Can do attitude, excellent customer service skills Commutable distance of Tyseley Previous experience doing Admin What you'll get in return- Planner/ Scheduler / Admin World-class training and development with the opportunity to gain additional qualifications Career progression opportunities A unique and varied working environment offering long-term job security 24 days + BH Generous Pension Company-wide benefits What you need to do now- Planner/ Scheduler / Admin If you're interested in this opportunity, please apply through this advert, or for further information and a confidential discussion get in touch with Amarah Ranger If this job isn't quite right for you but you are looking for a new position, please apply anyway and we will get in touch to discuss our latest opportunities and your next career move. Service Administrator/ Maintenance Administrator / Helpdesk Administrator / Planner / Scheduler / Facilities Administrator / Facilities Coordinator / Facilities Assistant / Admin
Apr 12, 2024
Full time
Planner / Scheduler / Administrator Birmingham - Office Based in Tyseley 27,500 + 24 days + BH + benefits package Your new company- Planner/ Scheduler / Admin Global Facilities Management & Technical Services provider commercial & domestic This is a permanent position in Tyseley working Monday- Friday (working in the office on a full time, permanent basis) Your new role - Planner/ Scheduler / Admin General Administrator duties Assisting with the planning and scheduling of multi trade repairs operatives Liaising with subcontractors Dealing with customer queries Other ad-hoc admin duties What you'll need to succeed- Planner/ Scheduler / Admin Experience working for a maintenance or service company (facilities management, specialist services, construction, service delivery, etc) Working knowledge of Microsoft Office Can do attitude, excellent customer service skills Commutable distance of Tyseley Previous experience doing Admin What you'll get in return- Planner/ Scheduler / Admin World-class training and development with the opportunity to gain additional qualifications Career progression opportunities A unique and varied working environment offering long-term job security 24 days + BH Generous Pension Company-wide benefits What you need to do now- Planner/ Scheduler / Admin If you're interested in this opportunity, please apply through this advert, or for further information and a confidential discussion get in touch with Amarah Ranger If this job isn't quite right for you but you are looking for a new position, please apply anyway and we will get in touch to discuss our latest opportunities and your next career move. Service Administrator/ Maintenance Administrator / Helpdesk Administrator / Planner / Scheduler / Facilities Administrator / Facilities Coordinator / Facilities Assistant / Admin
Job Title: Hire Controller Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £32,000 per annum, plus bonus Job type: Full Time, Permanent Working Hours: 7.30am - 5.30pm BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: We are looking for an experienced Hire Controller to liaise with our national attachment hire depots. Key Duties: Working alongside head office hire desk and liaising with the depot network for day-to-day duties Ensuring all hire contract administration is completed in an accurate and timely manner Diarise day-to-day entries of any "on hires/off hires" and deliveries/collections Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages Work with cross-hire suppliers to secure hire/sales opportunities Build strong customer relationships Resolve any customer issues Assist in Transport and logistics To log all hire enquiries on the CRM and follow up in a timely manner to ensure we secure all business opportunities General ad-hoc administrative duties About you: Essential Skills: Previous experience in a hire company essential Customer focussed Excellent communication skills A confident and flexible attitude Excellent administrative and organisational skills PC literate - a working knowledge of MS Office and CRM programmes You will need to adhere to and promote compliance with current H&S legislation and company specific H&S policies Benefits: Competitive salary 25 days holiday Pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Hire Desk Administrator, Hire Desk, Hire Coordinator, Hire Admin, Hire Assistant, Admin Executive, Admin Manager, Administrator Support Service Desk Team Leader, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Support, Client Services Support, may also be considered for this role.
Apr 12, 2024
Full time
Job Title: Hire Controller Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £32,000 per annum, plus bonus Job type: Full Time, Permanent Working Hours: 7.30am - 5.30pm BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: We are looking for an experienced Hire Controller to liaise with our national attachment hire depots. Key Duties: Working alongside head office hire desk and liaising with the depot network for day-to-day duties Ensuring all hire contract administration is completed in an accurate and timely manner Diarise day-to-day entries of any "on hires/off hires" and deliveries/collections Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages Work with cross-hire suppliers to secure hire/sales opportunities Build strong customer relationships Resolve any customer issues Assist in Transport and logistics To log all hire enquiries on the CRM and follow up in a timely manner to ensure we secure all business opportunities General ad-hoc administrative duties About you: Essential Skills: Previous experience in a hire company essential Customer focussed Excellent communication skills A confident and flexible attitude Excellent administrative and organisational skills PC literate - a working knowledge of MS Office and CRM programmes You will need to adhere to and promote compliance with current H&S legislation and company specific H&S policies Benefits: Competitive salary 25 days holiday Pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Hire Desk Administrator, Hire Desk, Hire Coordinator, Hire Admin, Hire Assistant, Admin Executive, Admin Manager, Administrator Support Service Desk Team Leader, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Support, Client Services Support, may also be considered for this role.
Helpdesk Coordinator Facilities - Bury Town Centre Up to £26,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator The Rewards Salary up to £26,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone / email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports. This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
Apr 12, 2024
Full time
Helpdesk Coordinator Facilities - Bury Town Centre Up to £26,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator The Rewards Salary up to £26,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone / email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports. This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
Helpdesk Coordinator - Building Services & FM - Blackburn - Up to £25,000 About the company We are working with a growing Maintenance organisation who are looking for an additional Facilities Helpdesk co-ordinator for their growing team at their Head office in Blackburn. Helpdesk Coordinator - The Rewards Basic Salary £23,000 - £25,000 dependant on experience in a similar role. Helpdesk Coordinator - Requirements & Responsibilities To proactively schedule and plan reactive and PPM tasks for their field engineers through their system, undertake administration and other duties. Produce related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports. To manage the maintenance office administration systems. To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone / email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already and understands scheduling/planning and has worked within an FM or Building services or similar other maintenance environment previously. This role would suit a Helpdesk Assistant, Planner, Scheduler, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service Assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to (url removed)/privacy-policy
Apr 11, 2024
Full time
Helpdesk Coordinator - Building Services & FM - Blackburn - Up to £25,000 About the company We are working with a growing Maintenance organisation who are looking for an additional Facilities Helpdesk co-ordinator for their growing team at their Head office in Blackburn. Helpdesk Coordinator - The Rewards Basic Salary £23,000 - £25,000 dependant on experience in a similar role. Helpdesk Coordinator - Requirements & Responsibilities To proactively schedule and plan reactive and PPM tasks for their field engineers through their system, undertake administration and other duties. Produce related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports. To manage the maintenance office administration systems. To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone / email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already and understands scheduling/planning and has worked within an FM or Building services or similar other maintenance environment previously. This role would suit a Helpdesk Assistant, Planner, Scheduler, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service Assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to (url removed)/privacy-policy
Role Title Assistant Property Manager Location Paddington Central Campus - London Division Property Management Reporting to Property Manager At British Land, Places People Prefer is at the heart of everything we do. We are inspired by how places can affect people's lives, whether they live, work, shop or are part of the wider community. As part of our £16.8bn assets under management, our portfolio includes UK-wide Retail multi-let Centres, Central London campuses and prime residential developments. We design, build and manage places that reflect the way people want to live, work and shop today and into the future. Nearly 100,000 people live or work in our properties, they're visited around 350 million times each year and over 1,000 different organisations have chosen our places as their home. Our places will shape the lives of millions of people across the UK for years to come. We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best. Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow. If you want to feel listened to and understood in an environment where your opinions count, and your ideas are encouraged, you've come to the right place! Our property management division focusses on placemaking and delivering management services throughout the lifecycle of our developments. With a focused range of services, we pride ourselves on having a tailored approach adding value to each of our assets, whilst enhancing the occupier, shopper, visitor and resident experience. The Role Assist the Property & Engineering Managers in the execution and delivery of all services pertaining to the operational management of the property. Act as deputy to the Property Manager and provide full secretarial, clerical and administrative support to the Property Management Team (including the Engineering team). Contribute to the safety and wellbeing of all users of the building/ estate. Key Responsibilities Support the Property & Engineering Managers in advancing good client relations with appropriate occupier representatives; propagate open communication and flow of information on building issues. With assistance from the Property and Engineering Managers ensure and update records of compliance with all BE operational processes and procedures. Assist the Property & Engineering Managers in procuring quoted costs and other appropriate information to facilitate the production and subsequent management of the building service charge budget. Support the Property & Engineering Managers in ensuring that health & safety, emergency procedures and safe working practices are enforced and conform to current legislation. In the absence of the Property Manager to take control of any emergency situations and execute evacuation plans. Support the Property & Engineering Managers in undertaking regular physical inspections of completed works and service contracts and of all areas of the premises in their entirety. Support the Property & Engineering Managers with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the building management office. Assist the Property & Engineering Managers in ensuring that the production of service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Assist with the tracking and processing of service invoices and the production of management accounts. Manage the computerised building Concept PPM/help desk facility: Setting up and editing of buildings & locations Inserting & editing instruction sets Inserting & editing of resources for buildings Inserting & editing of asset registers for new & existing plants and equipment Adding & editing of ppm's: amending dates, adding new instructions etc Checking of outstanding tasks Generate reports Arrange with the appointed contractor the design and implementation of landscaping/decorative planting over the Christmas period. Other duties as directed Requirements Strong Administration skills Health & Safety Budget Management Specification and Contract Management Helpdesk (CAFM) System experience Good IT Skills Expected Behavio u rs British Land employees are committed to living our values and promoting an inclusive, positive and collaborative culture. Bring your whole self Confident, pro-active, hardworking and highly professional individual Treats everyone equally irrespective of age, sex, sexual orientation, race, colour, nationality, ethnic origin, religion, religious or other philosophical belief, disability, gender identity, gender reassignment, marital or civil partner status, or pregnancy or maternity. Listen & Understand Seeks out, accepts and acts on feedback Awareness of and ability to maintain confidentiality Smarter together Good team player, with positive attitude and eagerness to get involved Self-starter who uses own initiative Flexibility - able to deal with different levels of workload, remaining calm under pressure Build for the future Willing to learn new skills and tools Works to a high standard and always strives to improve About British Land At British Land we own or manage a high-quality UK commercial property portfolio focused on London Offices and Retail around the UK. As at 31 March 2022, the portfolio is valued at £13.3bn (British land share: £9.8bn) making us one of Europe's largest listed real estate investment companies. Our strategy is to provide places which meet the needs of our customers and respond to changing lifestyles - Places People Prefer. We do this by creating great environments both inside and outside our buildings and use our scale and placemaking skills to enhance and enliven them. This expands their appeal to a broader range of occupiers, creating enduring demand and driving sustainable, long-term performance. Sustainability is embedded throughout our business. Our places, which are designed to meet high sustainability standards, become part of local communities, provide opportunities for skills development and employment and promote wellbeing. We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best. Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow. We provide a range of flexible working arrangements, operating both formal and informal opportunities to meet individual needs. Our Places and People have a commitment to treat everyone equally, irrespective of your age, sex, sexual orientation, race, colour, nationality, ethnic origin, religion, gender expression, marital or civil partner status, or pregnancy or maternity. If you want to feel listened to and understood in an environment where your opinions count and your ideas are encouraged, you've come to the right place! We are committed to improving the diversity and inclusivity of our team, so that we reflect and understand the people who work, shop, live and spend time at our places. It takes diversity of thinking, cultures, backgrounds and perspectives to create Places People Prefer. We run an anonymised selection process that removes protected characteristics from CV's and cover letters to ensure emphasis is placed on your ability, skills and talent. When you are invited to interview, we will endeavor to provide you with a diverse audience of our expert people. We are also committed to providing an accessible and inclusive workplace, please let us know if you require us to make any reasonable adjustments for your application or during the interview process. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Sep 24, 2022
Full time
Role Title Assistant Property Manager Location Paddington Central Campus - London Division Property Management Reporting to Property Manager At British Land, Places People Prefer is at the heart of everything we do. We are inspired by how places can affect people's lives, whether they live, work, shop or are part of the wider community. As part of our £16.8bn assets under management, our portfolio includes UK-wide Retail multi-let Centres, Central London campuses and prime residential developments. We design, build and manage places that reflect the way people want to live, work and shop today and into the future. Nearly 100,000 people live or work in our properties, they're visited around 350 million times each year and over 1,000 different organisations have chosen our places as their home. Our places will shape the lives of millions of people across the UK for years to come. We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best. Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow. If you want to feel listened to and understood in an environment where your opinions count, and your ideas are encouraged, you've come to the right place! Our property management division focusses on placemaking and delivering management services throughout the lifecycle of our developments. With a focused range of services, we pride ourselves on having a tailored approach adding value to each of our assets, whilst enhancing the occupier, shopper, visitor and resident experience. The Role Assist the Property & Engineering Managers in the execution and delivery of all services pertaining to the operational management of the property. Act as deputy to the Property Manager and provide full secretarial, clerical and administrative support to the Property Management Team (including the Engineering team). Contribute to the safety and wellbeing of all users of the building/ estate. Key Responsibilities Support the Property & Engineering Managers in advancing good client relations with appropriate occupier representatives; propagate open communication and flow of information on building issues. With assistance from the Property and Engineering Managers ensure and update records of compliance with all BE operational processes and procedures. Assist the Property & Engineering Managers in procuring quoted costs and other appropriate information to facilitate the production and subsequent management of the building service charge budget. Support the Property & Engineering Managers in ensuring that health & safety, emergency procedures and safe working practices are enforced and conform to current legislation. In the absence of the Property Manager to take control of any emergency situations and execute evacuation plans. Support the Property & Engineering Managers in undertaking regular physical inspections of completed works and service contracts and of all areas of the premises in their entirety. Support the Property & Engineering Managers with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the building management office. Assist the Property & Engineering Managers in ensuring that the production of service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Assist with the tracking and processing of service invoices and the production of management accounts. Manage the computerised building Concept PPM/help desk facility: Setting up and editing of buildings & locations Inserting & editing instruction sets Inserting & editing of resources for buildings Inserting & editing of asset registers for new & existing plants and equipment Adding & editing of ppm's: amending dates, adding new instructions etc Checking of outstanding tasks Generate reports Arrange with the appointed contractor the design and implementation of landscaping/decorative planting over the Christmas period. Other duties as directed Requirements Strong Administration skills Health & Safety Budget Management Specification and Contract Management Helpdesk (CAFM) System experience Good IT Skills Expected Behavio u rs British Land employees are committed to living our values and promoting an inclusive, positive and collaborative culture. Bring your whole self Confident, pro-active, hardworking and highly professional individual Treats everyone equally irrespective of age, sex, sexual orientation, race, colour, nationality, ethnic origin, religion, religious or other philosophical belief, disability, gender identity, gender reassignment, marital or civil partner status, or pregnancy or maternity. Listen & Understand Seeks out, accepts and acts on feedback Awareness of and ability to maintain confidentiality Smarter together Good team player, with positive attitude and eagerness to get involved Self-starter who uses own initiative Flexibility - able to deal with different levels of workload, remaining calm under pressure Build for the future Willing to learn new skills and tools Works to a high standard and always strives to improve About British Land At British Land we own or manage a high-quality UK commercial property portfolio focused on London Offices and Retail around the UK. As at 31 March 2022, the portfolio is valued at £13.3bn (British land share: £9.8bn) making us one of Europe's largest listed real estate investment companies. Our strategy is to provide places which meet the needs of our customers and respond to changing lifestyles - Places People Prefer. We do this by creating great environments both inside and outside our buildings and use our scale and placemaking skills to enhance and enliven them. This expands their appeal to a broader range of occupiers, creating enduring demand and driving sustainable, long-term performance. Sustainability is embedded throughout our business. Our places, which are designed to meet high sustainability standards, become part of local communities, provide opportunities for skills development and employment and promote wellbeing. We are a diverse, curious team that believes in shared success and enabling people to be themselves and work in ways they work best. Our small expert team works alongside other expert people on some of the most ambitious, innovative projects in the country, and we are committed to offering our people a rewarding career journey where you can shape how you grow. We provide a range of flexible working arrangements, operating both formal and informal opportunities to meet individual needs. Our Places and People have a commitment to treat everyone equally, irrespective of your age, sex, sexual orientation, race, colour, nationality, ethnic origin, religion, gender expression, marital or civil partner status, or pregnancy or maternity. If you want to feel listened to and understood in an environment where your opinions count and your ideas are encouraged, you've come to the right place! We are committed to improving the diversity and inclusivity of our team, so that we reflect and understand the people who work, shop, live and spend time at our places. It takes diversity of thinking, cultures, backgrounds and perspectives to create Places People Prefer. We run an anonymised selection process that removes protected characteristics from CV's and cover letters to ensure emphasis is placed on your ability, skills and talent. When you are invited to interview, we will endeavor to provide you with a diverse audience of our expert people. We are also committed to providing an accessible and inclusive workplace, please let us know if you require us to make any reasonable adjustments for your application or during the interview process. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.