Parts Advisor Pembrook Resourcing are currently seeking a parts advisor on behalf of their client. Duties - As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve. You will need to have excellent communication skills, with a positive "can-do" attitude and be willing and able to work as part of a team. You will have the responsibility for not only sourcing vehicle parts for customers and the workshop vehicles, but also identifying how customer requirements can be met, and building solid customer and colleague relationships. Ideally you must be IT literate, and ideally have Main Dealer experience in the parts department. The successful applicant will enjoy all the benefits of working for a main dealer, including manufacturer training, competitive salary and a company pension. Applicants ideally must have a working experience in the Motor Trade as a Parts Advisor or have some knowledge in the aftersales department. IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Apr 19, 2024
Full time
Parts Advisor Pembrook Resourcing are currently seeking a parts advisor on behalf of their client. Duties - As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve. You will need to have excellent communication skills, with a positive "can-do" attitude and be willing and able to work as part of a team. You will have the responsibility for not only sourcing vehicle parts for customers and the workshop vehicles, but also identifying how customer requirements can be met, and building solid customer and colleague relationships. Ideally you must be IT literate, and ideally have Main Dealer experience in the parts department. The successful applicant will enjoy all the benefits of working for a main dealer, including manufacturer training, competitive salary and a company pension. Applicants ideally must have a working experience in the Motor Trade as a Parts Advisor or have some knowledge in the aftersales department. IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Our client in Northamptonshire is looking for a Customer Service Advisor with supply chain experience. Monday to Friday 8am - 4pm (flexible) 12.50 p/h The ideal candidate will be responsible for internal and external customer satisfaction though the effective management of raw material and finished goods orders from order receipt to receipt by customer. The broad outline of role is from customer raw materials order receipt to customer receipt including booking of transport, documentation and queries around the shipment of goods and routings/capabilities. Required skills and experience include: -Have relevant experience in logistics and/or production flow. -Have strong skills in Microsoft Office and ability to work with Microsoft Dynamics AX. -Be self-motivated with positive attitude, and the willingness to learn and develop. -Have a desire to find solutions to challenges, seeking support from colleagues for best effective. -Able to work independently and as team player. -Willing to adapt to the needs of the team, throughout different areas. -Exhibit excellent communication skills, being clear in sharing information, even in difficult situations. -Pay attention to detail. -Have good time management with the ability to meet deadlines. -Be able to multitask, even when under pressure. If you are interested, please apply with your up-to-date CV today!
Apr 19, 2024
Full time
Our client in Northamptonshire is looking for a Customer Service Advisor with supply chain experience. Monday to Friday 8am - 4pm (flexible) 12.50 p/h The ideal candidate will be responsible for internal and external customer satisfaction though the effective management of raw material and finished goods orders from order receipt to receipt by customer. The broad outline of role is from customer raw materials order receipt to customer receipt including booking of transport, documentation and queries around the shipment of goods and routings/capabilities. Required skills and experience include: -Have relevant experience in logistics and/or production flow. -Have strong skills in Microsoft Office and ability to work with Microsoft Dynamics AX. -Be self-motivated with positive attitude, and the willingness to learn and develop. -Have a desire to find solutions to challenges, seeking support from colleagues for best effective. -Able to work independently and as team player. -Willing to adapt to the needs of the team, throughout different areas. -Exhibit excellent communication skills, being clear in sharing information, even in difficult situations. -Pay attention to detail. -Have good time management with the ability to meet deadlines. -Be able to multitask, even when under pressure. If you are interested, please apply with your up-to-date CV today!
Are you available immediately and able to commit to a 3-month temporary role? If so, this is a great opportunity to work in this busy customer focused role, please read on for more information. Job Title: Customer Service Advisor - Temp Salary: 12.62 per hour Location: Oxted Start: ASAP - up to 3 months The Role Due to an increase in workload, our client is looking for a temporary Customer Service Advisor to help support the current team with the increase in customer queries that has arisen. You will be handling a high volume of calls from the general public - responding to enquires to be resolved effectively and escalating any complaints to the senior team. Resolving a significant proportion of customer queries at the first point of contact or routing them to the right team Providing accurate advice and guidance The Candidate Working in a small, but extremely busy customer service team, you will need to have excellent communication skills, a personable and calm manner and the ability to work under pressure - full training on the project and their systems will be given, so you will need to be able to confidently learn new systems and processes. Key Skills: Proactive with commitment to provision of excellent customer service Good written and verbal communication skills Numerate Accuracy and attention to detail Well organised and methodical Team worker with ability to work on own initiative Resourceful and flexible in approach Able to perform efficiently and effectively under pressure Proficient in the use technology and in MS Office Understanding of the broad requirements of the data protection principles Problem solving and decision making in order to resolve straightforward problems within Customer services. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Apr 19, 2024
Seasonal
Are you available immediately and able to commit to a 3-month temporary role? If so, this is a great opportunity to work in this busy customer focused role, please read on for more information. Job Title: Customer Service Advisor - Temp Salary: 12.62 per hour Location: Oxted Start: ASAP - up to 3 months The Role Due to an increase in workload, our client is looking for a temporary Customer Service Advisor to help support the current team with the increase in customer queries that has arisen. You will be handling a high volume of calls from the general public - responding to enquires to be resolved effectively and escalating any complaints to the senior team. Resolving a significant proportion of customer queries at the first point of contact or routing them to the right team Providing accurate advice and guidance The Candidate Working in a small, but extremely busy customer service team, you will need to have excellent communication skills, a personable and calm manner and the ability to work under pressure - full training on the project and their systems will be given, so you will need to be able to confidently learn new systems and processes. Key Skills: Proactive with commitment to provision of excellent customer service Good written and verbal communication skills Numerate Accuracy and attention to detail Well organised and methodical Team worker with ability to work on own initiative Resourceful and flexible in approach Able to perform efficiently and effectively under pressure Proficient in the use technology and in MS Office Understanding of the broad requirements of the data protection principles Problem solving and decision making in order to resolve straightforward problems within Customer services. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Client Success Executive Aylesbury / Hybrid (2 days per week onsite) Up to 28,000 Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and expertise in loyalty programme management. Some of what you will be doing: Serve as a point of contact for a portfolio of clients, building and maintaining strong relationships to drive satisfaction and retention. Collaborate with clients to understand their business goals and develop tailored loyalty programme strategies to achieve measurable results. Assist with the implementation and onboarding process for new clients, ensuring a seamless transition and successful launch of loyalty programmes. Conduct regular performance reviews and analysis of loyalty programmes, providing actionable insights and recommendations to optimize programme effectiveness and ROI. Proactively monitor client usage and engagement with our platform, identifying opportunities for improvement and providing ongoing support and guidance. Prepare and deliver client presentations, reports, and proposals, demonstrating the value and impact of our loyalty solutions. Work closely with cross-functional teams, including sales, marketing, and product development, to ensure client needs are met and deliverables are executed effectively. Provide ongoing training and support to clients on the use of our platform, ensuring maximum utilization and adoption. Act as a trusted advisor to clients, proactively identifying opportunities for programme enhancements and driving continuous improvement. Ideally, your skills and experience will include: Minimum of 1 years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company. An understanding of loyalty programmes and customer engagement strategies, with experience in programme management and implementation. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. Proven track record of delivering results-driven solutions and driving customer success. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and experience with CRM platforms. Goal-oriented mindset with a passion for customer experience and satisfaction. Ability to work collaboratively in a team environment and independently with minimal supervision. Strong organisational skills and attention to detail, with the ability to manage multiple projects simultaneously.
Apr 19, 2024
Full time
Client Success Executive Aylesbury / Hybrid (2 days per week onsite) Up to 28,000 Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and expertise in loyalty programme management. Some of what you will be doing: Serve as a point of contact for a portfolio of clients, building and maintaining strong relationships to drive satisfaction and retention. Collaborate with clients to understand their business goals and develop tailored loyalty programme strategies to achieve measurable results. Assist with the implementation and onboarding process for new clients, ensuring a seamless transition and successful launch of loyalty programmes. Conduct regular performance reviews and analysis of loyalty programmes, providing actionable insights and recommendations to optimize programme effectiveness and ROI. Proactively monitor client usage and engagement with our platform, identifying opportunities for improvement and providing ongoing support and guidance. Prepare and deliver client presentations, reports, and proposals, demonstrating the value and impact of our loyalty solutions. Work closely with cross-functional teams, including sales, marketing, and product development, to ensure client needs are met and deliverables are executed effectively. Provide ongoing training and support to clients on the use of our platform, ensuring maximum utilization and adoption. Act as a trusted advisor to clients, proactively identifying opportunities for programme enhancements and driving continuous improvement. Ideally, your skills and experience will include: Minimum of 1 years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company. An understanding of loyalty programmes and customer engagement strategies, with experience in programme management and implementation. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. Proven track record of delivering results-driven solutions and driving customer success. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and experience with CRM platforms. Goal-oriented mindset with a passion for customer experience and satisfaction. Ability to work collaboratively in a team environment and independently with minimal supervision. Strong organisational skills and attention to detail, with the ability to manage multiple projects simultaneously.
Job Title: Key Holder Sales Advisor Location: Leicester Pay rate/Salary: Up to £11.44 per hour Hours of Work: Between Monday to Sunday (9.30 to 8) Shifts are variable. Type: Permanent - Office Based - Fulltime Start Date: Immediately (flexible for notice periods) What will you do? As a Key Holder Sales Advisor, you will: Work to achieve personal sales and KPI targets to maximise the performance of your store Visually deliver the brand in line in with their approach Demonstrate a high level of product knowledge Deliver great service, every time, to customers and store management Keep the store looking clean, tidy and stylish Merchandise our products in line with company guidelines Open/closing the store with cashing up All to help make the brand shine. What qualities will you have? Experience in retail and a customer-focused attitude Great communication skills so you can deliver our market-leading service Comprehensive brand and product knowledge, and an eye for upselling opportunities The ability to thrive as part of a team An eagerness to support an inclusive environment where everyone can be themselves Above all, a passion for individual style If you would like more information about this role, please contact Aaron on our Commercial team on (phone number removed). About Regional Recruitment Services A Recruitment Agency in Leicester. This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website url removed .
Apr 19, 2024
Full time
Job Title: Key Holder Sales Advisor Location: Leicester Pay rate/Salary: Up to £11.44 per hour Hours of Work: Between Monday to Sunday (9.30 to 8) Shifts are variable. Type: Permanent - Office Based - Fulltime Start Date: Immediately (flexible for notice periods) What will you do? As a Key Holder Sales Advisor, you will: Work to achieve personal sales and KPI targets to maximise the performance of your store Visually deliver the brand in line in with their approach Demonstrate a high level of product knowledge Deliver great service, every time, to customers and store management Keep the store looking clean, tidy and stylish Merchandise our products in line with company guidelines Open/closing the store with cashing up All to help make the brand shine. What qualities will you have? Experience in retail and a customer-focused attitude Great communication skills so you can deliver our market-leading service Comprehensive brand and product knowledge, and an eye for upselling opportunities The ability to thrive as part of a team An eagerness to support an inclusive environment where everyone can be themselves Above all, a passion for individual style If you would like more information about this role, please contact Aaron on our Commercial team on (phone number removed). About Regional Recruitment Services A Recruitment Agency in Leicester. This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website url removed .
Technical Pre-Sales Consultant Up to 60k + OTE Corporate benefits package A prominent provider of Technology, Managed Services, Professional Services, and Support Services is searching for a skilled Technical Pre-Sales Expert. The selected candidate will play a critical role in enhancing business growth through exceptional pre-sales support, primarily focused on the Microsoft M365 and Azure technology stacks. This position requires a blend of technical expertise, problem-solving skills, and the ability to work closely with sales teams to understand and meet customer needs, ensuring high levels of customer satisfaction. Here is a summary of the different areas you will be working in. Pre-Sales Support: Engage in pre-sales activities by collaborating closely with sales teams to grasp the technical requirements and business objectives of customers. Conduct comprehensive technical discussions and presentations to demonstrate the benefits and features of the product and service offerings. Offer technical guidance and expertise during customer interactions, including meetings, conference calls, and product demonstrations. Work alongside the sales team to craft and present solutions that fulfil customer requirements. Solution Design and Proposal Development: Design effective technology solutions after analysing customer environments and requirements. Prepare persuasive proposals, statements of work (SOW), and other sales documentation. Maintain a proposals & SOW documents library to aid in the efficiency of future documentation tasks. Highlight the competitive advantages and value proposition of the product and service offerings. Product Knowledge and Expertise: Keep abreast of industry trends, emerging technologies, and competitor offerings. Gain comprehensive knowledge of the product and service portfolio, including managed IT services, cloud solutions, and professional services. Demonstrate technical proficiency and clearly articulate the technical differentiators of the offerings. Relationship Building: Establish and maintain strong relationships with customers, serving as a trusted advisor. Foster collaborative relationships with Practice Heads, Technical Architects, and Managed Service teams to ensure a seamless transition from sales to delivery and enhance customer satisfaction. Attend industry events, conferences, and seminars to promote offerings and expand the professional network. Candidate Requirements Comfortable and confident in a customer-facing role. Proven experience in technical pre-sales or solutions architecture, especially within the managed services and technology reseller industry. Strong knowledge of IT infrastructure, networking, security, cloud computing, and related technologies. Excellent communication and presentation skills, capable of addressing both technical and non-technical audiences. Exceptional problem-solving and analytical abilities, adept at designing appropriate solutions based on customer requirements. Well-versed in a variety of technology vendors and their products. Relevant technology certifications (e.g., Microsoft Azure / M365, Juniper) are highly desirable. Ability to work both independently and collaboratively in a fast-paced, deadline-oriented environment. Demonstrated success in meeting or exceeding sales targets and achieving customer satisfaction goals.
Apr 19, 2024
Full time
Technical Pre-Sales Consultant Up to 60k + OTE Corporate benefits package A prominent provider of Technology, Managed Services, Professional Services, and Support Services is searching for a skilled Technical Pre-Sales Expert. The selected candidate will play a critical role in enhancing business growth through exceptional pre-sales support, primarily focused on the Microsoft M365 and Azure technology stacks. This position requires a blend of technical expertise, problem-solving skills, and the ability to work closely with sales teams to understand and meet customer needs, ensuring high levels of customer satisfaction. Here is a summary of the different areas you will be working in. Pre-Sales Support: Engage in pre-sales activities by collaborating closely with sales teams to grasp the technical requirements and business objectives of customers. Conduct comprehensive technical discussions and presentations to demonstrate the benefits and features of the product and service offerings. Offer technical guidance and expertise during customer interactions, including meetings, conference calls, and product demonstrations. Work alongside the sales team to craft and present solutions that fulfil customer requirements. Solution Design and Proposal Development: Design effective technology solutions after analysing customer environments and requirements. Prepare persuasive proposals, statements of work (SOW), and other sales documentation. Maintain a proposals & SOW documents library to aid in the efficiency of future documentation tasks. Highlight the competitive advantages and value proposition of the product and service offerings. Product Knowledge and Expertise: Keep abreast of industry trends, emerging technologies, and competitor offerings. Gain comprehensive knowledge of the product and service portfolio, including managed IT services, cloud solutions, and professional services. Demonstrate technical proficiency and clearly articulate the technical differentiators of the offerings. Relationship Building: Establish and maintain strong relationships with customers, serving as a trusted advisor. Foster collaborative relationships with Practice Heads, Technical Architects, and Managed Service teams to ensure a seamless transition from sales to delivery and enhance customer satisfaction. Attend industry events, conferences, and seminars to promote offerings and expand the professional network. Candidate Requirements Comfortable and confident in a customer-facing role. Proven experience in technical pre-sales or solutions architecture, especially within the managed services and technology reseller industry. Strong knowledge of IT infrastructure, networking, security, cloud computing, and related technologies. Excellent communication and presentation skills, capable of addressing both technical and non-technical audiences. Exceptional problem-solving and analytical abilities, adept at designing appropriate solutions based on customer requirements. Well-versed in a variety of technology vendors and their products. Relevant technology certifications (e.g., Microsoft Azure / M365, Juniper) are highly desirable. Ability to work both independently and collaboratively in a fast-paced, deadline-oriented environment. Demonstrated success in meeting or exceeding sales targets and achieving customer satisfaction goals.
Role: Partner Support Advisor Location: Brockworth, Gloucestershire Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00 - 17:30 The task at hand: We are looking for a passionate Partner Support Advisor to provide front line service to support our Partner Operations Help Desk which intern plays a vital role in the success of Onecom Partners. You'll be great in this role if: - You love providing brilliant customer service and have experience of this. - You have excellent communication skills. - You are motivated and have a positive outlook. - You have an understanding of Microsoft Packages. What you ll be busy doing: - Answering and responding to Partners via telephone or email. - Resolving customer complaints in a calm polite manner. - Completing routine administrative duties. - Liaising with multiple departments to process orders, applications, and requests. - Monitoring and reporting on business impacting issues relating to key accounts. - Liaising with internal and external auditors and dealing with irregularities as they arise. - Working on several tasks at once and prioritising your own workload as operationally required. Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 19, 2024
Full time
Role: Partner Support Advisor Location: Brockworth, Gloucestershire Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00 - 17:30 The task at hand: We are looking for a passionate Partner Support Advisor to provide front line service to support our Partner Operations Help Desk which intern plays a vital role in the success of Onecom Partners. You'll be great in this role if: - You love providing brilliant customer service and have experience of this. - You have excellent communication skills. - You are motivated and have a positive outlook. - You have an understanding of Microsoft Packages. What you ll be busy doing: - Answering and responding to Partners via telephone or email. - Resolving customer complaints in a calm polite manner. - Completing routine administrative duties. - Liaising with multiple departments to process orders, applications, and requests. - Monitoring and reporting on business impacting issues relating to key accounts. - Liaising with internal and external auditors and dealing with irregularities as they arise. - Working on several tasks at once and prioritising your own workload as operationally required. Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Stockport. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 19, 2024
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Stockport. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About The Role Retail Sales Advisor Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we d love to hear from you. We are looking for a Retail Sales Advisor 24 hours a week , there will be some weekend and bank holiday working. What will I be doing as a Retail Sales Advisor? You ll be the foundation of the store so customer focus will be your number priority offering a welcoming experience for all that enter the store You ll spend time with our customers giving them support and advice on their purchasing needs You ll get to know your local community and spend time contacting them to raise awareness of your store and the vast range of products we stock, always encouraging them to come and visit You ll contact previous customers of the store to let them know about special promotions and new product lines You ll produce quotes for large and more complex orders and track those through to completion What can I expect working a Retail Sales Advisor at Nisbets? Competitive salary. Performance related bonus paid quarterly onto your annual salary (pro rata for part time) 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment. Christmas Gift £ Ongoing training and support, in store and through our learning management platform Excellent Opportunities for Career development, in Retail or the wider business Access to hundreds of high street discounts Staff Discount applicable to all products and up 60% on own brand products Employee Assist programme with access to 24-hour counselling About You What are we looking for in a Retail Sales Advisor? We look for natural communicators, someone who is a personable and sociable individual and wants to work for an ever-growing business. We need a good level of IT Literacy as you will be preparing quotes for customers and operating different systems and using Excel, Word and outlook. Someone who is commercially focused and motivated by hitting store targets Someone with a great work ethic and driven to work hard and contribute to the store s success. Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process. About The Company Nisbets is recognised as the leading supplier of catering equipment in the UK, supplying professional kitchen equipment to restaurants, hotels, bars, education, retail and social care settings, even the general public. Our customers are at the forefront of everything we do; we stock a vast range of appliances, cookware, utensils, professional kitchen knives and much more, suitable for all. Over the past 40 years, we have established a reputation for industry excellence, providing the largest range of commercial kitchen equipment, competitively priced and delivered the very next day. Even if you hadn't heard about Nisbets until recently, you are more than likely to have eaten off one of our plates, used our cutlery or drank out of one of our glasses! No matter how big or small our customers are, we always strive to deliver the best customer service in line with our values and behaviours. Your role will help us to do great things for our customers by doing the basics brilliantly! At Nisbets we ve developed a unique culture where you ll feel looked after, supported, listened to and engaged with the business from day one. This is all down to a range of Colleague Programmes and The Kitchen - our colleague benefits and recognition platform. This helps us to all keep in touch with what is going on in the business, as well as providing bite-sized articles and information for our colleagues. With regular team meetings, a formal appraisal process and regular one-to-ones, you ll always know what s happening and how you fit in. So come and be part of this great community.
Apr 19, 2024
Full time
About The Role Retail Sales Advisor Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we d love to hear from you. We are looking for a Retail Sales Advisor 24 hours a week , there will be some weekend and bank holiday working. What will I be doing as a Retail Sales Advisor? You ll be the foundation of the store so customer focus will be your number priority offering a welcoming experience for all that enter the store You ll spend time with our customers giving them support and advice on their purchasing needs You ll get to know your local community and spend time contacting them to raise awareness of your store and the vast range of products we stock, always encouraging them to come and visit You ll contact previous customers of the store to let them know about special promotions and new product lines You ll produce quotes for large and more complex orders and track those through to completion What can I expect working a Retail Sales Advisor at Nisbets? Competitive salary. Performance related bonus paid quarterly onto your annual salary (pro rata for part time) 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment. Christmas Gift £ Ongoing training and support, in store and through our learning management platform Excellent Opportunities for Career development, in Retail or the wider business Access to hundreds of high street discounts Staff Discount applicable to all products and up 60% on own brand products Employee Assist programme with access to 24-hour counselling About You What are we looking for in a Retail Sales Advisor? We look for natural communicators, someone who is a personable and sociable individual and wants to work for an ever-growing business. We need a good level of IT Literacy as you will be preparing quotes for customers and operating different systems and using Excel, Word and outlook. Someone who is commercially focused and motivated by hitting store targets Someone with a great work ethic and driven to work hard and contribute to the store s success. Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process. About The Company Nisbets is recognised as the leading supplier of catering equipment in the UK, supplying professional kitchen equipment to restaurants, hotels, bars, education, retail and social care settings, even the general public. Our customers are at the forefront of everything we do; we stock a vast range of appliances, cookware, utensils, professional kitchen knives and much more, suitable for all. Over the past 40 years, we have established a reputation for industry excellence, providing the largest range of commercial kitchen equipment, competitively priced and delivered the very next day. Even if you hadn't heard about Nisbets until recently, you are more than likely to have eaten off one of our plates, used our cutlery or drank out of one of our glasses! No matter how big or small our customers are, we always strive to deliver the best customer service in line with our values and behaviours. Your role will help us to do great things for our customers by doing the basics brilliantly! At Nisbets we ve developed a unique culture where you ll feel looked after, supported, listened to and engaged with the business from day one. This is all down to a range of Colleague Programmes and The Kitchen - our colleague benefits and recognition platform. This helps us to all keep in touch with what is going on in the business, as well as providing bite-sized articles and information for our colleagues. With regular team meetings, a formal appraisal process and regular one-to-ones, you ll always know what s happening and how you fit in. So come and be part of this great community.
About The Role Retail Sales Advisor Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we d love to hear from you. We are looking for a Retail Sales Advisor 20 hours a week , there will be some weekend and bank holiday working. What will I be doing as a Retail Sales Advisor? You ll be the foundation of the store so customer focus will be your number priority offering a welcoming experience for all that enter the store You ll spend time with our customers giving them support and advice on their purchasing needs You ll get to know your local community and spend time contacting them to raise awareness of your store and the vast range of products we stock, always encouraging them to come and visit You ll contact previous customers of the store to let them know about special promotions and new product lines You ll produce quotes for large and more complex orders and track those through to completion What can I expect working a Retail Sales Advisor at Nisbets? Competitive salary. Performance related bonus paid quarterly onto your annual salary (pro rata for part time) 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment. Christmas Gift £ Ongoing training and support, in store and through our learning management platform Excellent Opportunities for Career development, in Retail or the wider business Access to hundreds of high street discounts Staff Discount applicable to all products and up 60% on own brand products Employee Assist programme with access to 24-hour counselling About You What are we looking for in a Retail Sales Advisor? We look for natural communicators, someone who is a personable and sociable individual and wants to work for an ever-growing business. We need a good level of IT Literacy as you will be preparing quotes for customers and operating different systems and using Excel, Word and outlook. Someone who is commercially focused and motivated by hitting store targets Someone with a great work ethic and driven to work hard and contribute to the store s success. Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process. About The Company Nisbets is recognised as the leading supplier of catering equipment in the UK, supplying professional kitchen equipment to restaurants, hotels, bars, education, retail and social care settings, even the general public. Our customers are at the forefront of everything we do; we stock a vast range of appliances, cookware, utensils, professional kitchen knives and much more, suitable for all. Over the past 40 years, we have established a reputation for industry excellence, providing the largest range of commercial kitchen equipment, competitively priced and delivered the very next day. Even if you hadn't heard about Nisbets until recently, you are more than likely to have eaten off one of our plates, used our cutlery or drank out of one of our glasses! No matter how big or small our customers are, we always strive to deliver the best customer service in line with our values and behaviours. Your role will help us to do great things for our customers by doing the basics brilliantly! At Nisbets we ve developed a unique culture where you ll feel looked after, supported, listened to and engaged with the business from day one. This is all down to a range of Colleague Programmes and The Kitchen - our colleague benefits and recognition platform. This helps us to all keep in touch with what is going on in the business, as well as providing bite-sized articles and information for our colleagues. With regular team meetings, a formal appraisal process and regular one-to-ones, you ll always know what s happening and how you fit in. So come and be part of this great community.
Apr 19, 2024
Full time
About The Role Retail Sales Advisor Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we d love to hear from you. We are looking for a Retail Sales Advisor 20 hours a week , there will be some weekend and bank holiday working. What will I be doing as a Retail Sales Advisor? You ll be the foundation of the store so customer focus will be your number priority offering a welcoming experience for all that enter the store You ll spend time with our customers giving them support and advice on their purchasing needs You ll get to know your local community and spend time contacting them to raise awareness of your store and the vast range of products we stock, always encouraging them to come and visit You ll contact previous customers of the store to let them know about special promotions and new product lines You ll produce quotes for large and more complex orders and track those through to completion What can I expect working a Retail Sales Advisor at Nisbets? Competitive salary. Performance related bonus paid quarterly onto your annual salary (pro rata for part time) 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment. Christmas Gift £ Ongoing training and support, in store and through our learning management platform Excellent Opportunities for Career development, in Retail or the wider business Access to hundreds of high street discounts Staff Discount applicable to all products and up 60% on own brand products Employee Assist programme with access to 24-hour counselling About You What are we looking for in a Retail Sales Advisor? We look for natural communicators, someone who is a personable and sociable individual and wants to work for an ever-growing business. We need a good level of IT Literacy as you will be preparing quotes for customers and operating different systems and using Excel, Word and outlook. Someone who is commercially focused and motivated by hitting store targets Someone with a great work ethic and driven to work hard and contribute to the store s success. Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process. About The Company Nisbets is recognised as the leading supplier of catering equipment in the UK, supplying professional kitchen equipment to restaurants, hotels, bars, education, retail and social care settings, even the general public. Our customers are at the forefront of everything we do; we stock a vast range of appliances, cookware, utensils, professional kitchen knives and much more, suitable for all. Over the past 40 years, we have established a reputation for industry excellence, providing the largest range of commercial kitchen equipment, competitively priced and delivered the very next day. Even if you hadn't heard about Nisbets until recently, you are more than likely to have eaten off one of our plates, used our cutlery or drank out of one of our glasses! No matter how big or small our customers are, we always strive to deliver the best customer service in line with our values and behaviours. Your role will help us to do great things for our customers by doing the basics brilliantly! At Nisbets we ve developed a unique culture where you ll feel looked after, supported, listened to and engaged with the business from day one. This is all down to a range of Colleague Programmes and The Kitchen - our colleague benefits and recognition platform. This helps us to all keep in touch with what is going on in the business, as well as providing bite-sized articles and information for our colleagues. With regular team meetings, a formal appraisal process and regular one-to-ones, you ll always know what s happening and how you fit in. So come and be part of this great community.
Our client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area. Hours of work are Monday to Friday 8.30am to 5pm, this is a tempoary position to start off with but could possibly lead to a permanent role in the near future. You must possess excellent communication abilities both face to face and over the telephone. You will have good IT knowledge and skills, along with the ability to be able to grasp new tasks both quickly and effectively. This role will be starting asap and is on an ongoing basis. Please see further details of the job spec below; The Job: Working as part of a busy customer service team, you will be required to provide excellent customer service to all customers, including. Receiving & placing customer orders Handling customer complaints coordination & resolution Processing returns in line with company policy. Logging, investigating, and resolving debit notes raised by customers. Consulting with customers to ensure excellent customer service. Liaise with appropriate internal departments to ensure customer satisfaction. Updating schedules Progress chasing Highlight any concerns regarding customer care to the Customer Service Lead Candidates Will Need: Previous customer service experience Purchase order processing and purchasing invoicing experience. Stock Control knowledge Effective communication skills both verbal and written. If you are interested please apply asap and a member of the team will contact you if you are suitable for this position. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Seasonal
Our client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area. Hours of work are Monday to Friday 8.30am to 5pm, this is a tempoary position to start off with but could possibly lead to a permanent role in the near future. You must possess excellent communication abilities both face to face and over the telephone. You will have good IT knowledge and skills, along with the ability to be able to grasp new tasks both quickly and effectively. This role will be starting asap and is on an ongoing basis. Please see further details of the job spec below; The Job: Working as part of a busy customer service team, you will be required to provide excellent customer service to all customers, including. Receiving & placing customer orders Handling customer complaints coordination & resolution Processing returns in line with company policy. Logging, investigating, and resolving debit notes raised by customers. Consulting with customers to ensure excellent customer service. Liaise with appropriate internal departments to ensure customer satisfaction. Updating schedules Progress chasing Highlight any concerns regarding customer care to the Customer Service Lead Candidates Will Need: Previous customer service experience Purchase order processing and purchasing invoicing experience. Stock Control knowledge Effective communication skills both verbal and written. If you are interested please apply asap and a member of the team will contact you if you are suitable for this position. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you looking to get into the world of technology? Do you have great customer service skills? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so, please get in touch! I am recruiting for a Technical Support Advisor for a fast-growing IT company based in the Altrincham area. The role will involve working as part of a close-knit team, in educating and troubleshooting any technical queries received from customers. The role is not a high-volume script-based role and would suit someone who is keen to deal with in-depth investigative issues needing a high level of ownership and attention to detail. The salary is 24,000pa with an OTE of 25,200pa, achieved by working towards customer service KPIs. Commission can also be earned when processing sales orders. The Working hours are 5 x 7.5hr shifts across 7 days Monday to Friday 8am - 8pm, Sat and Sun 8am - 6pm and overtime is usually available, paying double time. What will you be doing as Technical Support Advisor? Handling any incoming customer queries via telephone, email & live chat Troubleshooting reported problems managing the issue, and provide regular feedback to the customer with updates on the issue Collaborate with internal teams to identify issue, and put a strategy in place to reach desired solution for customer Develop an in-depth knowledge of the companys products and services Manage a busy workload and assess priorities Accurately record all information and dialogue with the customer on internal system Any other ad-hoc duties as required We would LOVE to hear from you if you have the following skills and experience: Previous experience working as a Customer Service Advisor / Helpdesk Advisor would be ideal Knowledge or experience within a Telecoms, IT or Technical environment is desirable The role is dealing with in-depth investigative issues needing a high level of ownership and attention to detail Proactive and solutions focused approach to work Excellent communication skills, with ability to deliver the message with confidence and empathy Must be able to listen well and really pinpoint the issue needing to be resolved Enjoy working as part of a team, and have the drive to work from own initiative What will you get in return for your work as a Technical Support Advisor? The salary is 24,000pa with an OTE of 25,200pa Overtime available each month paid at double time Working hours are 5 x 7.5hr shifts across 7 days Monday to Friday 8am - 8pm, Sat and Sun 8am - 6pm. Weekend shifts are remote based Holidays: 25 days holiday + bank holidays Opportunities for progression and personal development Chance to join a fun, dynamic working environment If this sounds like a role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Apr 19, 2024
Full time
Are you looking to get into the world of technology? Do you have great customer service skills? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so, please get in touch! I am recruiting for a Technical Support Advisor for a fast-growing IT company based in the Altrincham area. The role will involve working as part of a close-knit team, in educating and troubleshooting any technical queries received from customers. The role is not a high-volume script-based role and would suit someone who is keen to deal with in-depth investigative issues needing a high level of ownership and attention to detail. The salary is 24,000pa with an OTE of 25,200pa, achieved by working towards customer service KPIs. Commission can also be earned when processing sales orders. The Working hours are 5 x 7.5hr shifts across 7 days Monday to Friday 8am - 8pm, Sat and Sun 8am - 6pm and overtime is usually available, paying double time. What will you be doing as Technical Support Advisor? Handling any incoming customer queries via telephone, email & live chat Troubleshooting reported problems managing the issue, and provide regular feedback to the customer with updates on the issue Collaborate with internal teams to identify issue, and put a strategy in place to reach desired solution for customer Develop an in-depth knowledge of the companys products and services Manage a busy workload and assess priorities Accurately record all information and dialogue with the customer on internal system Any other ad-hoc duties as required We would LOVE to hear from you if you have the following skills and experience: Previous experience working as a Customer Service Advisor / Helpdesk Advisor would be ideal Knowledge or experience within a Telecoms, IT or Technical environment is desirable The role is dealing with in-depth investigative issues needing a high level of ownership and attention to detail Proactive and solutions focused approach to work Excellent communication skills, with ability to deliver the message with confidence and empathy Must be able to listen well and really pinpoint the issue needing to be resolved Enjoy working as part of a team, and have the drive to work from own initiative What will you get in return for your work as a Technical Support Advisor? The salary is 24,000pa with an OTE of 25,200pa Overtime available each month paid at double time Working hours are 5 x 7.5hr shifts across 7 days Monday to Friday 8am - 8pm, Sat and Sun 8am - 6pm. Weekend shifts are remote based Holidays: 25 days holiday + bank holidays Opportunities for progression and personal development Chance to join a fun, dynamic working environment If this sounds like a role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Our client is a versatile environmental consultancy offering a range of services dedicated to safeguarding the environment while minimising the potential for pollution, financial losses, and damage to reputation for our clients. With a presence across the UK, they merge technical proficiency with a practical and business-focused approach. Their solutions empower clients to attain their business and sustainability objectives by comprehensively addressing and mitigating environmental risks related to land transactions, property development, daily operations, and pollution incidents. As an ambitious team committed to growth, they prioritise customer satisfaction and uphold values such as Safety, Service, Collaboration, Wellbeing, and Expertise. The organisational culture is characterised by a can-do attitude, enjoyment, and a sense of collective responsibility. They are actively seeking motivated Environmental Consultants at various levels to join their well-established teams situated in multiple UK locations. The role The position is primarily working as a Project Manager. Manage your own time, caseloads and assignments. The position is remote with site visits and occasional trips to the office. Sporadic overnight stays might be involved depending on project demand (fully compensated) Day to day tasks include; Providing environmental consultancy services and overseeing the project management of both environmental incidents and planned investigations to assist clients in asset management. Coordinating and overseeing emergency response efforts, geotechnical and environmental site investigations, and developing remediation strategies for addressing environmental contamination. Engaging with stakeholders throughout the project lifecycle, including clients, contractors, and homeowners. Collecting field data, encompassing soil, groundwater, and vapour samples for subsequent laboratory analysis. Conducting thorough and precise soil logging during investigations, adhering to high standards and best practices. Developing health, safety, and environmental documentation, such as risk assessments and method statements, and reporting health and safety incidents and positive observations. Generating factual and interpretive environmental reports that are both technically sound and commercially focused, including risk assessments and conceptual site models (CSMs). Demonstrating a dedicated commitment to maintaining consistently high levels of safety, technical excellence, commercial awareness, organization, and customer satisfaction. Conducting quality assurance and safety performance audits. Participating in business development activities as a technical advisor and overseeing key client relationships. Benefits; Competitive starting salary Company vehicle or car allowance Company Pension scheme Flexible working 25 days annual leave per year, plus bank holidays Company phone, laptop, iPad and PPE provided Training and development opportunities (with support and a clear path of career progression) Refer a friend scheme Life Assurance Scheme (4 x annual salary) Home-based roles and flexible working options available Employee Assistance Programme - EAP (with access to GP appointments, physio appointments and mental health support) Enhanced Maternity, Paternity, Shared Parental and Adoption pay A diverse and inclusive working environment Opportunities for overtime To apply for this role, please hit the APPLY button below. If you are looking for something else, please contact us as we work across the Geosciences and Geotechnical industry UK wide covering: Geo-Environmental Engineer, Geotechnical Engineer, Geo-Environmental Consultant, Remediation Engineer, Hydrogeologist, Contaminated Land Consultant and much more For a confident chat please contact Jared Syed Call (phone number removed), extension 7568 Email: (url removed)
Apr 19, 2024
Full time
Our client is a versatile environmental consultancy offering a range of services dedicated to safeguarding the environment while minimising the potential for pollution, financial losses, and damage to reputation for our clients. With a presence across the UK, they merge technical proficiency with a practical and business-focused approach. Their solutions empower clients to attain their business and sustainability objectives by comprehensively addressing and mitigating environmental risks related to land transactions, property development, daily operations, and pollution incidents. As an ambitious team committed to growth, they prioritise customer satisfaction and uphold values such as Safety, Service, Collaboration, Wellbeing, and Expertise. The organisational culture is characterised by a can-do attitude, enjoyment, and a sense of collective responsibility. They are actively seeking motivated Environmental Consultants at various levels to join their well-established teams situated in multiple UK locations. The role The position is primarily working as a Project Manager. Manage your own time, caseloads and assignments. The position is remote with site visits and occasional trips to the office. Sporadic overnight stays might be involved depending on project demand (fully compensated) Day to day tasks include; Providing environmental consultancy services and overseeing the project management of both environmental incidents and planned investigations to assist clients in asset management. Coordinating and overseeing emergency response efforts, geotechnical and environmental site investigations, and developing remediation strategies for addressing environmental contamination. Engaging with stakeholders throughout the project lifecycle, including clients, contractors, and homeowners. Collecting field data, encompassing soil, groundwater, and vapour samples for subsequent laboratory analysis. Conducting thorough and precise soil logging during investigations, adhering to high standards and best practices. Developing health, safety, and environmental documentation, such as risk assessments and method statements, and reporting health and safety incidents and positive observations. Generating factual and interpretive environmental reports that are both technically sound and commercially focused, including risk assessments and conceptual site models (CSMs). Demonstrating a dedicated commitment to maintaining consistently high levels of safety, technical excellence, commercial awareness, organization, and customer satisfaction. Conducting quality assurance and safety performance audits. Participating in business development activities as a technical advisor and overseeing key client relationships. Benefits; Competitive starting salary Company vehicle or car allowance Company Pension scheme Flexible working 25 days annual leave per year, plus bank holidays Company phone, laptop, iPad and PPE provided Training and development opportunities (with support and a clear path of career progression) Refer a friend scheme Life Assurance Scheme (4 x annual salary) Home-based roles and flexible working options available Employee Assistance Programme - EAP (with access to GP appointments, physio appointments and mental health support) Enhanced Maternity, Paternity, Shared Parental and Adoption pay A diverse and inclusive working environment Opportunities for overtime To apply for this role, please hit the APPLY button below. If you are looking for something else, please contact us as we work across the Geosciences and Geotechnical industry UK wide covering: Geo-Environmental Engineer, Geotechnical Engineer, Geo-Environmental Consultant, Remediation Engineer, Hydrogeologist, Contaminated Land Consultant and much more For a confident chat please contact Jared Syed Call (phone number removed), extension 7568 Email: (url removed)
Service Guide Blackburn Salary: £12.96 per hour Part Time Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and join our Home Connections Team in Blackburn. You'll be talking to them over the phone when they first join us, guiding them through the process of getting their products and services connected, helping with any initial queries around in home setup or their first bill. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great hourly rate of £12.96 per hour Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 19, 2024
Full time
Service Guide Blackburn Salary: £12.96 per hour Part Time Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and join our Home Connections Team in Blackburn. You'll be talking to them over the phone when they first join us, guiding them through the process of getting their products and services connected, helping with any initial queries around in home setup or their first bill. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great hourly rate of £12.96 per hour Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Are you passionate about delivering exceptional customer service? Do you get a sense of achievement after resolving a situation? Do you have contact centre experience? If so, apply for the below job: Customer Services Advisor 25-28k DOE Hybrid working (2 days in the office) Based near Bond Street Great company benefits incl a discretionary annual bonus (post probation) Our client is a leading property management company who are looking to expand their Customer Service team. The role will require you to liaise with customers over the phone and carry out any follow up admin and emails with the wider business. The Customer Service team are focused on the quality they deliver and it's an exciting time to join them, as you can be part of their growing success. The ideal candidate will have prior experience working in a contact centre, be used to working to KPI's whilst delivering high level service. What you will get from the role: Join an industry that offers stability and is continuously evolving Opportunity to develop after 12 months if you show proven success A supportive team of people who are passionate about Customer Service Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 19, 2024
Full time
Are you passionate about delivering exceptional customer service? Do you get a sense of achievement after resolving a situation? Do you have contact centre experience? If so, apply for the below job: Customer Services Advisor 25-28k DOE Hybrid working (2 days in the office) Based near Bond Street Great company benefits incl a discretionary annual bonus (post probation) Our client is a leading property management company who are looking to expand their Customer Service team. The role will require you to liaise with customers over the phone and carry out any follow up admin and emails with the wider business. The Customer Service team are focused on the quality they deliver and it's an exciting time to join them, as you can be part of their growing success. The ideal candidate will have prior experience working in a contact centre, be used to working to KPI's whilst delivering high level service. What you will get from the role: Join an industry that offers stability and is continuously evolving Opportunity to develop after 12 months if you show proven success A supportive team of people who are passionate about Customer Service Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Job Description Miller Estate Agency are looking for a Mortgage and Protection Advisor to join them in Penzance. OTE £60k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Mortgage and Protection Advisor Competitive Salary OTE £60K Superb training and development programme Uncapped commission Leads generated from our colleagues in Estate Agency Quality and Loyalty Bonus Group Discounts on Property Services. Transparent and fair progression structure Highly skilled and experienced management team Central Admin Support and agile IT tools to help you succeed Supportive encouraging and rewarding environment - We invest in you! All expense paid trips for top achievers Main responsibilities: Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required: Full CeMAP or industry equivalent qualification. Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving license and access to your own vehicle Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01640
Apr 19, 2024
Full time
Job Description Miller Estate Agency are looking for a Mortgage and Protection Advisor to join them in Penzance. OTE £60k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Mortgage and Protection Advisor Competitive Salary OTE £60K Superb training and development programme Uncapped commission Leads generated from our colleagues in Estate Agency Quality and Loyalty Bonus Group Discounts on Property Services. Transparent and fair progression structure Highly skilled and experienced management team Central Admin Support and agile IT tools to help you succeed Supportive encouraging and rewarding environment - We invest in you! All expense paid trips for top achievers Main responsibilities: Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required: Full CeMAP or industry equivalent qualification. Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving license and access to your own vehicle Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01640
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Apr 19, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Sanctions Advisor Team Risk and Credit Location Holborn Office County Central London Ref # 21474 Closing Date 30-Apr-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace, and to find the very best person for the job we always look across a wide range of diverse communities. What you will do: • The Sanctions Advisory team is a key function within our Second Line Financial Crime Policy team, assisting colleagues across the Bank in managing sanctions risk • As a Sanctions Advisor you will be responsible for responding to complex sanctions escalations from colleagues across the bank, and providing timely and accurate advice based on your extensive sanctions expertise • Use your extensive understanding of UN, UK, EU and US Sanctions legislation to propose timely and pragmatic recommendations to escalations to appropriately manage sanctions risk • Raise awareness of sanctions risk across the bank to ensure that sanctions risks are identified and escalated accordingly • Build strong relationships across the bank and influencing how recommendations are executed • Identify potential areas of enhancement across the bank, making recommendations to ensure we remain compliant with ongoing legal and regulatory requirements • Supporting Financial Crime prevention initiatives across the bank, ensuring sanctions risk is appropriately managed And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Previous experience in a financial crime related role within a financial services firm, ideally in a sanctions related role (e.g. a screening role, a level-1 or level-2 operations or advisory role) • A strong understanding of UN, UK, EU and US Sanctions legislation • To be able to digest complex sanctions legislation and provide commensurate advice to colleagues • Experience building and managing relationships, capable of providing constructive and positive challenge to colleagues and stakeholders, to ensure compliance with legal and regulatory obligations • Experience of conducting due diligence questioning • Excellent verbal and written communication skills with the ability to draft clear, concise procedures and guidance fully aligned to legal and regulatory requirements • An International Compliance Association (ICA) financial crime / sanctions qualification would be beneficial • To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible (this team will be in our Holborn office at least twice per month) • We may have both FTC and permanent opportunities available for our Sanctions Advisory team, but our recruiter will happily discuss this with you at screening stage Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Apr 19, 2024
Full time
Sanctions Advisor Team Risk and Credit Location Holborn Office County Central London Ref # 21474 Closing Date 30-Apr-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace, and to find the very best person for the job we always look across a wide range of diverse communities. What you will do: • The Sanctions Advisory team is a key function within our Second Line Financial Crime Policy team, assisting colleagues across the Bank in managing sanctions risk • As a Sanctions Advisor you will be responsible for responding to complex sanctions escalations from colleagues across the bank, and providing timely and accurate advice based on your extensive sanctions expertise • Use your extensive understanding of UN, UK, EU and US Sanctions legislation to propose timely and pragmatic recommendations to escalations to appropriately manage sanctions risk • Raise awareness of sanctions risk across the bank to ensure that sanctions risks are identified and escalated accordingly • Build strong relationships across the bank and influencing how recommendations are executed • Identify potential areas of enhancement across the bank, making recommendations to ensure we remain compliant with ongoing legal and regulatory requirements • Supporting Financial Crime prevention initiatives across the bank, ensuring sanctions risk is appropriately managed And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Previous experience in a financial crime related role within a financial services firm, ideally in a sanctions related role (e.g. a screening role, a level-1 or level-2 operations or advisory role) • A strong understanding of UN, UK, EU and US Sanctions legislation • To be able to digest complex sanctions legislation and provide commensurate advice to colleagues • Experience building and managing relationships, capable of providing constructive and positive challenge to colleagues and stakeholders, to ensure compliance with legal and regulatory obligations • Experience of conducting due diligence questioning • Excellent verbal and written communication skills with the ability to draft clear, concise procedures and guidance fully aligned to legal and regulatory requirements • An International Compliance Association (ICA) financial crime / sanctions qualification would be beneficial • To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible (this team will be in our Holborn office at least twice per month) • We may have both FTC and permanent opportunities available for our Sanctions Advisory team, but our recruiter will happily discuss this with you at screening stage Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Service Guide Blackburn Salary: £12.96 per hour Part Time Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and join our Home Connections Team in Blackburn. You'll be talking to them over the phone when they first join us, guiding them through the process of getting their products and services connected, helping with any initial queries around in home setup or their first bill. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great hourly rate of £12.96 per hour Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 19, 2024
Full time
Service Guide Blackburn Salary: £12.96 per hour Part Time Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and join our Home Connections Team in Blackburn. You'll be talking to them over the phone when they first join us, guiding them through the process of getting their products and services connected, helping with any initial queries around in home setup or their first bill. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great hourly rate of £12.96 per hour Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Trainee Technical Customer Service Advisor Basildon - Office based Monday - Friday 8-5 or 9-6 (on a rota basis) £25,000 This is a fantastic opportunity for an enthusiastic, motivated individual with strong written and verbal communication skills who wants and is willing to learn new skills and is technically minded click apply for full job details
Apr 19, 2024
Full time
Trainee Technical Customer Service Advisor Basildon - Office based Monday - Friday 8-5 or 9-6 (on a rota basis) £25,000 This is a fantastic opportunity for an enthusiastic, motivated individual with strong written and verbal communication skills who wants and is willing to learn new skills and is technically minded click apply for full job details