Job Specification Project Manager / Planner My client is a major developer in the North East and now have an exciting opportunity for an experienced Project Manager / Planner tojoin their team on a permanent basis. Responsible for the planning / management of the pre and post construction phase on a number of smaller projects with a value up to £5 click apply for full job details
Apr 18, 2024
Full time
Job Specification Project Manager / Planner My client is a major developer in the North East and now have an exciting opportunity for an experienced Project Manager / Planner tojoin their team on a permanent basis. Responsible for the planning / management of the pre and post construction phase on a number of smaller projects with a value up to £5 click apply for full job details
Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you! The Customer Service Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international key accounts. This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload and an excellent eye for attention to detail. Role Overview Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships. Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders. Ensure personal performance standards are met on a daily basis in line with KPIs, targets, values and behaviours. Interact with the Key Account Manager on a daily basis to support the development of action plans for Blue Chip clients within their portfolio. Ensure compliance is met by providing support with the export processes, couriers, and warehouse. Responsible for internal workload, including allocation and prioritisation of daily tasks, reporting for customers, and monitoring prices and exchange rates. Supporting the team with all export accounts. Undertake all necessary planning for any peak key promotional days. Benefits A healthy and achievable quarterly bonus based on team and company performance A commitment to your training and development Company contributory pension and life assurance scheme Flexible buy/sell holiday scheme Eye care vouchers Cycle to work scheme Fiat discount offer Free parking provided Essential Skills A customer-first approach with strong relationship-building skills Confidence in customer service principles, account management, and customer satisfaction Excellent telephone manner Ability to prioritise workload and multi-task Capability to demonstrate a high level of accuracy and attention to detail Good IT skills with a working knowledge of Microsoft Office Desirable Skills Knowledge of products/services would be a benefit but not necessary to this Customer Service Advisor role. About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Customer Service role today!
Apr 18, 2024
Full time
Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you! The Customer Service Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international key accounts. This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload and an excellent eye for attention to detail. Role Overview Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships. Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders. Ensure personal performance standards are met on a daily basis in line with KPIs, targets, values and behaviours. Interact with the Key Account Manager on a daily basis to support the development of action plans for Blue Chip clients within their portfolio. Ensure compliance is met by providing support with the export processes, couriers, and warehouse. Responsible for internal workload, including allocation and prioritisation of daily tasks, reporting for customers, and monitoring prices and exchange rates. Supporting the team with all export accounts. Undertake all necessary planning for any peak key promotional days. Benefits A healthy and achievable quarterly bonus based on team and company performance A commitment to your training and development Company contributory pension and life assurance scheme Flexible buy/sell holiday scheme Eye care vouchers Cycle to work scheme Fiat discount offer Free parking provided Essential Skills A customer-first approach with strong relationship-building skills Confidence in customer service principles, account management, and customer satisfaction Excellent telephone manner Ability to prioritise workload and multi-task Capability to demonstrate a high level of accuracy and attention to detail Good IT skills with a working knowledge of Microsoft Office Desirable Skills Knowledge of products/services would be a benefit but not necessary to this Customer Service Advisor role. About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Customer Service role today!
Role Purpose: To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible. The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard. The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed. Work Context: The post sits within Adult Social Care in the Comms & Ops service. The post will primarily support the C&O service ranging from front line teams and back office support teams.The role is a key part of the ASC Workforce Strategy & Business Support Team and will work with colleagues and stakeholders to ensure processes and procedures are maintained at all times. The role holder will also be expected to highlight and contribute to the continuous improvement needs of the team to ensure the team continues to effectively support the service. The role holder will support more senior staff by executing the detailed processes entailed in specific aspects of business, financial, facilities and HR administration and will be fully versed in all the procedures of their specialism. The role holder will be subject to supervision but will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day, timescales. Representative Accountabilities: Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and dispatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.Planning & Organising Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation. Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of nonstandard work.Finance/Resource Management Follow established ordering procedures to ensure adequate resources are available.Work with others Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues. Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.People Management Guide junior staff in duties to facilitate their development and ensure routines observed. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Experience and Personal Characteristics: Familiar with one or more of the specific processes used in the relevant discipline. Ability to apply relevant health and safety, equality and diversity, and other County/Service policies and procedures. Competent in a range of IT tools. Ability to work with others to improve customer service. Good written and oral communication skills with the ability to build sound relationships with customers. Good administrative /organisational and analytical skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Previous relevant work experience. Experience of maintaining business processes and systems. Ability to guide and support less experienced or more junior colleagues (for some roles). We are looking for a Senior Business Support Assistant to join our team. Our team manage a range of business, staffing and recruitment activities across the Adult Social Care Directorate, for and on behalf of our front line managers. This means they can focus on making a difference to the residents of Surrey. Our job profiles will tell you what you'll be doing, but more important to us is how you'll do it. We want people who are self-motivated and committed to working in partnership with others, from junior colleagues and peers to the most senior leaders in the council. The role is fast paced, but we offer a thorough induction and support program to help you learn new processes. Experience of administering and/or supporting an end-to-end recruitment process would be desirable but is not essential. We are looking for some who is committed and holds the value of being the best you can be on a day-to-day basis. You will need to be a strong administrator with an eye for detail and able to manage several processes at once and manage changing priorities and deadlines. Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Apr 18, 2024
Full time
Role Purpose: To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible. The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard. The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed. Work Context: The post sits within Adult Social Care in the Comms & Ops service. The post will primarily support the C&O service ranging from front line teams and back office support teams.The role is a key part of the ASC Workforce Strategy & Business Support Team and will work with colleagues and stakeholders to ensure processes and procedures are maintained at all times. The role holder will also be expected to highlight and contribute to the continuous improvement needs of the team to ensure the team continues to effectively support the service. The role holder will support more senior staff by executing the detailed processes entailed in specific aspects of business, financial, facilities and HR administration and will be fully versed in all the procedures of their specialism. The role holder will be subject to supervision but will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day, timescales. Representative Accountabilities: Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and dispatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.Planning & Organising Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation. Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of nonstandard work.Finance/Resource Management Follow established ordering procedures to ensure adequate resources are available.Work with others Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues. Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.People Management Guide junior staff in duties to facilitate their development and ensure routines observed. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Experience and Personal Characteristics: Familiar with one or more of the specific processes used in the relevant discipline. Ability to apply relevant health and safety, equality and diversity, and other County/Service policies and procedures. Competent in a range of IT tools. Ability to work with others to improve customer service. Good written and oral communication skills with the ability to build sound relationships with customers. Good administrative /organisational and analytical skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Previous relevant work experience. Experience of maintaining business processes and systems. Ability to guide and support less experienced or more junior colleagues (for some roles). We are looking for a Senior Business Support Assistant to join our team. Our team manage a range of business, staffing and recruitment activities across the Adult Social Care Directorate, for and on behalf of our front line managers. This means they can focus on making a difference to the residents of Surrey. Our job profiles will tell you what you'll be doing, but more important to us is how you'll do it. We want people who are self-motivated and committed to working in partnership with others, from junior colleagues and peers to the most senior leaders in the council. The role is fast paced, but we offer a thorough induction and support program to help you learn new processes. Experience of administering and/or supporting an end-to-end recruitment process would be desirable but is not essential. We are looking for some who is committed and holds the value of being the best you can be on a day-to-day basis. You will need to be a strong administrator with an eye for detail and able to manage several processes at once and manage changing priorities and deadlines. Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Meridian Business Support
Aylesbury, Buckinghamshire
We are looking for a Warehouse Shift Manager to join our Flag-Ship Distribution Hub in Aston Clinton, Aylesbury (HP22). Why you should work for us Competitive Salary + Participation in a bonus scheme Monday to Friday Shift Pattern with no Bank Holiday working ! 08:00 - 17:00 Shift Times 25 Days Holiday + your birthday day off after 1 years service Pension scheme & Life assurance Great training opportunities & progression options Fantastic On-site Facilities with Free On-site Parking You will take ownership of the day-to-day operations, From setting out clear focus in your morning huddle to Planning your teamto d rive fulfilment rates. Alongside the day to day KPI's and order fulfilment you willprovide training & coaching to ensure service level targets are achieved and you are motivate your team to achieve distribution greatness.Ideally you will need to come from a Production/warehouse/distribution background , have solid experience of management of both permanent & temporary workforce , strong understanding of Health and Safety & systems would be an advantage. Warehouse Shift Manager: The Role: Plan and execute operational activities ensuring dispatches for customer & stores are managed effectively. Develop & manage relationships with internal customers and 3rd parties to ensure high levels of service. Motivate & develop staff to achieve objectives and comply with policies and procedures and managing performance shortfalls. Control and monitor costs within area of responsibility Utilise RF & HHT capabilities within the system to improve stock placement, accuracy, and throughput efficiency. Ensure shift KPIs are met and provide weekly/monthly reports. Practice and use lean principles to improve processes and remove non-value-added activities. Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Warehouse Shift Manager: The Person Solid Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment. Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop. Knowledge of Warehouse Management System (WMS) function (M3 advantageous) Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiency Effective communicator with a good standard of English (spoken + written) and numeracy. Ability to analyse data and deliver a high degree of accuracy Previous experience of inventory control PLEASE APPLY ONLINE TODAY and a member of our team will be in contact Would suit: Warehouse manager, Shift manager, distribution manager, shift leader, warehouse shift leader, Production manager, production leader, production shift manager. Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
Apr 18, 2024
Full time
We are looking for a Warehouse Shift Manager to join our Flag-Ship Distribution Hub in Aston Clinton, Aylesbury (HP22). Why you should work for us Competitive Salary + Participation in a bonus scheme Monday to Friday Shift Pattern with no Bank Holiday working ! 08:00 - 17:00 Shift Times 25 Days Holiday + your birthday day off after 1 years service Pension scheme & Life assurance Great training opportunities & progression options Fantastic On-site Facilities with Free On-site Parking You will take ownership of the day-to-day operations, From setting out clear focus in your morning huddle to Planning your teamto d rive fulfilment rates. Alongside the day to day KPI's and order fulfilment you willprovide training & coaching to ensure service level targets are achieved and you are motivate your team to achieve distribution greatness.Ideally you will need to come from a Production/warehouse/distribution background , have solid experience of management of both permanent & temporary workforce , strong understanding of Health and Safety & systems would be an advantage. Warehouse Shift Manager: The Role: Plan and execute operational activities ensuring dispatches for customer & stores are managed effectively. Develop & manage relationships with internal customers and 3rd parties to ensure high levels of service. Motivate & develop staff to achieve objectives and comply with policies and procedures and managing performance shortfalls. Control and monitor costs within area of responsibility Utilise RF & HHT capabilities within the system to improve stock placement, accuracy, and throughput efficiency. Ensure shift KPIs are met and provide weekly/monthly reports. Practice and use lean principles to improve processes and remove non-value-added activities. Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Warehouse Shift Manager: The Person Solid Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment. Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop. Knowledge of Warehouse Management System (WMS) function (M3 advantageous) Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiency Effective communicator with a good standard of English (spoken + written) and numeracy. Ability to analyse data and deliver a high degree of accuracy Previous experience of inventory control PLEASE APPLY ONLINE TODAY and a member of our team will be in contact Would suit: Warehouse manager, Shift manager, distribution manager, shift leader, warehouse shift leader, Production manager, production leader, production shift manager. Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 with another increase in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Air Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Air Freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Air Freight Department: The Air Freight department specialises in delivering efficient and reliable air transportation solutions to customers. Their services include express delivery, charter services as well as specialising in handling perishable or hazardous goods and catering diverse shipment needs. Utilising DHL's vast global network and partnerships with major airlines, they offer comprehensive coverage and competitive rates. Their end-to-end solutions include customs clearance, documentation, and track-and-trace capabilities, ensuring real-time visibility of shipments. Committed to fast and secure delivery, the team focus on optimising transit times and minimising costs for customers. Click "Apply" and our recruitment team will be in touch! Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Apr 18, 2024
Full time
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 with another increase in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Air Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Air Freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Air Freight Department: The Air Freight department specialises in delivering efficient and reliable air transportation solutions to customers. Their services include express delivery, charter services as well as specialising in handling perishable or hazardous goods and catering diverse shipment needs. Utilising DHL's vast global network and partnerships with major airlines, they offer comprehensive coverage and competitive rates. Their end-to-end solutions include customs clearance, documentation, and track-and-trace capabilities, ensuring real-time visibility of shipments. Committed to fast and secure delivery, the team focus on optimising transit times and minimising costs for customers. Click "Apply" and our recruitment team will be in touch! Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Ocean Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Ocean freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Ocean Freight Department: The Ocean Freight department specialise in managing the transportation of goods via ocean vessels across different trade lanes. Their services cover full container load (FCL) and less than container load (LCL) shipments, along with specialised solutions for temperature-controlled and oversized cargo. Collaborating closely with shipping lines, port authorities, and customs agencies, they ensure seamless operations and punctual delivery. Utilising DHL's extensive global network and advanced technology, they optimise routing, track shipments and offer end-to-end visibility for customers. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Apr 18, 2024
Full time
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Ocean Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Ocean freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Ocean Freight Department: The Ocean Freight department specialise in managing the transportation of goods via ocean vessels across different trade lanes. Their services cover full container load (FCL) and less than container load (LCL) shipments, along with specialised solutions for temperature-controlled and oversized cargo. Collaborating closely with shipping lines, port authorities, and customs agencies, they ensure seamless operations and punctual delivery. Utilising DHL's extensive global network and advanced technology, they optimise routing, track shipments and offer end-to-end visibility for customers. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Ross Recruitment Associates Ltd
Liverpool, Merseyside
This growing business is gearing up for the next stage in it's development and is looking to recruit a Transport Planner. Based in Liverpool, this role will make best use of all your experience as the Company expands. Reporting into the Depot Manager this is an extremely busy role making best use of the company fleet to deliver goods OTIF as efficiently and profitably as possible. In order to be successful in this role you will have strong Transport Planning experience, great communication skills working with customers, drivers and colleagues alike. You must be highly organised, have strong problem solving skills, be able to work on your own initiative, be used to dealing with and managing drivers and compliance. The right type of person for this role will be inquisitive, confident in their skills and abilities, effective working under pressure, able to stand on their own two feet and can embrace change. This is a challenging opportunity to join a changing company that is expanding and striving to improve operational efficiency. For further information contact Ross Recruitment.
Apr 18, 2024
Full time
This growing business is gearing up for the next stage in it's development and is looking to recruit a Transport Planner. Based in Liverpool, this role will make best use of all your experience as the Company expands. Reporting into the Depot Manager this is an extremely busy role making best use of the company fleet to deliver goods OTIF as efficiently and profitably as possible. In order to be successful in this role you will have strong Transport Planning experience, great communication skills working with customers, drivers and colleagues alike. You must be highly organised, have strong problem solving skills, be able to work on your own initiative, be used to dealing with and managing drivers and compliance. The right type of person for this role will be inquisitive, confident in their skills and abilities, effective working under pressure, able to stand on their own two feet and can embrace change. This is a challenging opportunity to join a changing company that is expanding and striving to improve operational efficiency. For further information contact Ross Recruitment.
My leading Banking client are looking for a talented and motivated individual to lead the Operations team. You'll be responsible for planning, organising, and supervising the daily operational activities of the department. The main areas of coverage will be Payments, DDU and Loan Admin. This is a great opportunity to work for a well respected and established company, with great team culture. The following skills/experience is essential: Strong background in banking operations Retail Banking background, delivering change Prior knowledge of UK Payments Excellent communication skills Salary: Up to £56,000 + package Location: London (good work from home options available) If you are interested in this Operations Manager position and meet the above requirements please apply immediately.
Apr 18, 2024
Full time
My leading Banking client are looking for a talented and motivated individual to lead the Operations team. You'll be responsible for planning, organising, and supervising the daily operational activities of the department. The main areas of coverage will be Payments, DDU and Loan Admin. This is a great opportunity to work for a well respected and established company, with great team culture. The following skills/experience is essential: Strong background in banking operations Retail Banking background, delivering change Prior knowledge of UK Payments Excellent communication skills Salary: Up to £56,000 + package Location: London (good work from home options available) If you are interested in this Operations Manager position and meet the above requirements please apply immediately.
Administrator Job Type: Part-Time, 22.5 hours Location: Ringwood Salary: £15,000 - £19,000 pro rata I am recruiting a skilled Administrator with exceptional planning and organisational skills to provide proficient and professional support to a Commercial Department. This role is ideal for a self-motivated individual with accounting experience and a high level of dedication. The role is based in Ringwood, working 22.5 hours per week. Day to Day of the role: Provide administrative support service to the Commercial Department as directed by the Commercial Manager. Handle tender enquiries and contractor vetting processes. Maintain contractor relations and manage the supply chain. Offer payment support and manage data effectively. Carry out general administrative tasks and ensure smooth departmental operations. Organise, plan, and prioritise multiple tasks, ensuring key deadlines are met. Communicate progress and outcomes with colleagues effectively. Required Skills & Qualifications: Competence in the use of Microsoft Office packages; training will be provided as needed. Essential accounting experience. Ability to work effectively under pressure and with minimal supervision. Good negotiation, influencing, and communication skills across all levels of the organisation. Benefits: Competitive salary and bonus scheme. Company pension scheme and life assurance. Professional subscriptions paid for. Health benefits including remote GP, 24/7 access to EAP services, and eyecare vouchers. Access to a range of store offers, discounts, and promotions through the Colleagues Benefit Booklet. If this Administrator role sounds of interest, please APPLY TODAY! Or contact charlotte Singleton at our Reed office in Bournemouth for more information.
Apr 18, 2024
Full time
Administrator Job Type: Part-Time, 22.5 hours Location: Ringwood Salary: £15,000 - £19,000 pro rata I am recruiting a skilled Administrator with exceptional planning and organisational skills to provide proficient and professional support to a Commercial Department. This role is ideal for a self-motivated individual with accounting experience and a high level of dedication. The role is based in Ringwood, working 22.5 hours per week. Day to Day of the role: Provide administrative support service to the Commercial Department as directed by the Commercial Manager. Handle tender enquiries and contractor vetting processes. Maintain contractor relations and manage the supply chain. Offer payment support and manage data effectively. Carry out general administrative tasks and ensure smooth departmental operations. Organise, plan, and prioritise multiple tasks, ensuring key deadlines are met. Communicate progress and outcomes with colleagues effectively. Required Skills & Qualifications: Competence in the use of Microsoft Office packages; training will be provided as needed. Essential accounting experience. Ability to work effectively under pressure and with minimal supervision. Good negotiation, influencing, and communication skills across all levels of the organisation. Benefits: Competitive salary and bonus scheme. Company pension scheme and life assurance. Professional subscriptions paid for. Health benefits including remote GP, 24/7 access to EAP services, and eyecare vouchers. Access to a range of store offers, discounts, and promotions through the Colleagues Benefit Booklet. If this Administrator role sounds of interest, please APPLY TODAY! Or contact charlotte Singleton at our Reed office in Bournemouth for more information.
The Opportunity: We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system. You will join a team of experienced Service Managers handling P1-P3 incidents based on the ITIL Incident Management framework. The team is focused on restoring normal service operation as quickly as possible, minimising the disruption to the end client/general public and ensuring SLA and KPI adherence. You will also be involved in the preparation of Incident dashboards and reports, utilising data to drive improvement actions across the team. Skills and Experience: Strong experience working in a Service Manager or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders and end clients Willing to work as part of a rota to ensure 24/7 coverage Please call James Sample here at ISR to learn more?
Apr 18, 2024
Full time
The Opportunity: We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system. You will join a team of experienced Service Managers handling P1-P3 incidents based on the ITIL Incident Management framework. The team is focused on restoring normal service operation as quickly as possible, minimising the disruption to the end client/general public and ensuring SLA and KPI adherence. You will also be involved in the preparation of Incident dashboards and reports, utilising data to drive improvement actions across the team. Skills and Experience: Strong experience working in a Service Manager or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders and end clients Willing to work as part of a rota to ensure 24/7 coverage Please call James Sample here at ISR to learn more?
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Apr 18, 2024
Full time
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Contact Centre Manager Romford (Travel will be required to another site) £55,000 - £60,000 This is a key role in the senior management team with the primary purpose of the role to deliver service excellence for customers through engaging and effective management of the Customer Contact teams. You will lead, inspire, and drive the team performance through effective coaching to ensure a first-class service to our clients, client's customers and also assist our agents in the field. Deliver both Management and Client led KPI's to ensure we achieve targets set for the business across a range of activities, and to provide a target driven environment with a high spirit of achievement across the team and wider business. Essential: Extensive experience of leading a contact centre team up to 50 FTE across more than one location and/or home working. (Ideally B2B or B2C). Evidence of previous leadership and achieving results through others/driving performance improvement through effective coaching. Data savvy and analytical to identify trends in activity. Adaptable, flexible, resilient and a champion for change. Highly proficient in Microsoft Office, and utilisation of CRM systems. High levels of emotional intelligence and strong interpersonal skills. Strong communicator and proven ability to inspire, motivate, develop, and support colleagues. Direct line management of the Team Leaders and overall responsibility for the team members performance and development. Managing the recruitment of staff into the team and ensure that the recruitment footprint matches the team requirements based on the resource planning model. Ensure appropriate support and development of the new and existing team members to provide a high performing environment with dynamic capabilities. Other Information This is presently an office based full time role with a competitive salary, pension, and life insurance. Travel will be required between different locations (Romford & Nottinghamshire) You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
Apr 18, 2024
Full time
Contact Centre Manager Romford (Travel will be required to another site) £55,000 - £60,000 This is a key role in the senior management team with the primary purpose of the role to deliver service excellence for customers through engaging and effective management of the Customer Contact teams. You will lead, inspire, and drive the team performance through effective coaching to ensure a first-class service to our clients, client's customers and also assist our agents in the field. Deliver both Management and Client led KPI's to ensure we achieve targets set for the business across a range of activities, and to provide a target driven environment with a high spirit of achievement across the team and wider business. Essential: Extensive experience of leading a contact centre team up to 50 FTE across more than one location and/or home working. (Ideally B2B or B2C). Evidence of previous leadership and achieving results through others/driving performance improvement through effective coaching. Data savvy and analytical to identify trends in activity. Adaptable, flexible, resilient and a champion for change. Highly proficient in Microsoft Office, and utilisation of CRM systems. High levels of emotional intelligence and strong interpersonal skills. Strong communicator and proven ability to inspire, motivate, develop, and support colleagues. Direct line management of the Team Leaders and overall responsibility for the team members performance and development. Managing the recruitment of staff into the team and ensure that the recruitment footprint matches the team requirements based on the resource planning model. Ensure appropriate support and development of the new and existing team members to provide a high performing environment with dynamic capabilities. Other Information This is presently an office based full time role with a competitive salary, pension, and life insurance. Travel will be required between different locations (Romford & Nottinghamshire) You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
We have an exciting opportunity for Warehouse / Production Operatives to join a well-established family-run dairy company located in Tewkesbury GL20 8JT. They firmly believe that they can achieve greater success by working as a team, valuing each other, their staff, and customers, and managing everyone with empathy. We are looking for people who want to learn and experience more. Our client offers excellent career advancement opportunities, with internal training available and multiple options to work within different departments. After 12 weeks, employees can also join their very own academy. Benefits of working as a Warehouse / Production Operative in Tewkesbury: Long term work - Permanent placement after 12 successful weeks Weekly Pay up until your 12 weeks then monthly pay Access to online payslip portal Free on-site car parking PPE Work wear provided Dedicated account team Excellent training facilities onsite Great work / life balance Competitive salary with scope to train and advance 30 days' holiday inclusive of Bank Holidays Additional day of holiday after 3 years' service Group personal pension scheme via Aviva (After 12 weeks) Health and wellbeing benefit with Simply Health (After 12 weeks) Cycle to work scheme (After 12 weeks) Discounted products, including doorstep delivery Regular social calendar of event Hours: Early shift: 0600 - finish; Late shift: 1400 - finish (Monday - Friday); Early shift: 0600 - finish (Saturday) As a guide, production finishes and by 2200 most days - though this cannot be guaranteed due to production variables In order to meet the shift times, you will need to have your own transportation or live within walking/cycling distance of the depot. Please note that Public Transport from Cheltenham, Gloucester or Worcester does not arrive at the depot early enough Pay: Starting Salary of £11.57 per hour Working as a Warehouse / Production Operative in Tewkesbury: A technical and skilled position within the production process, this role will provide you with a strong foundation and a knowledgeable base for a career in the dairy industry. Responsible for the safe intake and processing of food products, you will adhere to company and industry standards, policies and best practice at all times. With a keen eye for detail, forward thinking and planning, you will use your initiative to ensure an efficient process flow, and work as part of the team to maintain and exceed expected outputs while reducing wastage. In return, we will provide all the relevant training including level 2 Food Safety and HACCP training with the opportunity to continuously develop for willing candidates To operate a variety of machinery producing units of packed products; Pack finished products on the end of the line ready to send through to distribution; To ensure a high standard of quality is maintained throughout the production process; To maintain excellent hygiene standards in line with Company procedure; To communicate any issues as they arise; To follow all Company procedures; To adhere to Health and Safety standards; To work in a flexible and organised manner; Training, coaching and mentoring of any other team members; To carry out any other duties as reasonably requested by your Supervisor or Manager; To understand and comply with the Company's Health and Safety Policy Statement. IMPORTANT - This physically active role requires manual handling Due to food hygiene regulations, only one solid wedding band is permitted. No earrings, studs, bracelets, necklaces, makeup, strong-smelling deodorants, or perfumes are permitted in the factory area (NO NUTS ON SITE) Skills (Essential): Have an eye for detail to ensure accuracy and precision; Possess a good level of numeracy skills; Positive attitude possessing high levels of commitment and motivation; Flexibility to work varying shift patterns and work to tight deadlines; A strong communicator able to work well in a team; The ability to work on fast-moving production lines; Forward thinking and possessing a "can do" attitude; Ability to pass Level 2 Food Safety. Skills (Desirable): Experience of working in a dairy or similar food production sector; Knowledge of food production, food hygiene, and associated procedures
Apr 18, 2024
Full time
We have an exciting opportunity for Warehouse / Production Operatives to join a well-established family-run dairy company located in Tewkesbury GL20 8JT. They firmly believe that they can achieve greater success by working as a team, valuing each other, their staff, and customers, and managing everyone with empathy. We are looking for people who want to learn and experience more. Our client offers excellent career advancement opportunities, with internal training available and multiple options to work within different departments. After 12 weeks, employees can also join their very own academy. Benefits of working as a Warehouse / Production Operative in Tewkesbury: Long term work - Permanent placement after 12 successful weeks Weekly Pay up until your 12 weeks then monthly pay Access to online payslip portal Free on-site car parking PPE Work wear provided Dedicated account team Excellent training facilities onsite Great work / life balance Competitive salary with scope to train and advance 30 days' holiday inclusive of Bank Holidays Additional day of holiday after 3 years' service Group personal pension scheme via Aviva (After 12 weeks) Health and wellbeing benefit with Simply Health (After 12 weeks) Cycle to work scheme (After 12 weeks) Discounted products, including doorstep delivery Regular social calendar of event Hours: Early shift: 0600 - finish; Late shift: 1400 - finish (Monday - Friday); Early shift: 0600 - finish (Saturday) As a guide, production finishes and by 2200 most days - though this cannot be guaranteed due to production variables In order to meet the shift times, you will need to have your own transportation or live within walking/cycling distance of the depot. Please note that Public Transport from Cheltenham, Gloucester or Worcester does not arrive at the depot early enough Pay: Starting Salary of £11.57 per hour Working as a Warehouse / Production Operative in Tewkesbury: A technical and skilled position within the production process, this role will provide you with a strong foundation and a knowledgeable base for a career in the dairy industry. Responsible for the safe intake and processing of food products, you will adhere to company and industry standards, policies and best practice at all times. With a keen eye for detail, forward thinking and planning, you will use your initiative to ensure an efficient process flow, and work as part of the team to maintain and exceed expected outputs while reducing wastage. In return, we will provide all the relevant training including level 2 Food Safety and HACCP training with the opportunity to continuously develop for willing candidates To operate a variety of machinery producing units of packed products; Pack finished products on the end of the line ready to send through to distribution; To ensure a high standard of quality is maintained throughout the production process; To maintain excellent hygiene standards in line with Company procedure; To communicate any issues as they arise; To follow all Company procedures; To adhere to Health and Safety standards; To work in a flexible and organised manner; Training, coaching and mentoring of any other team members; To carry out any other duties as reasonably requested by your Supervisor or Manager; To understand and comply with the Company's Health and Safety Policy Statement. IMPORTANT - This physically active role requires manual handling Due to food hygiene regulations, only one solid wedding band is permitted. No earrings, studs, bracelets, necklaces, makeup, strong-smelling deodorants, or perfumes are permitted in the factory area (NO NUTS ON SITE) Skills (Essential): Have an eye for detail to ensure accuracy and precision; Possess a good level of numeracy skills; Positive attitude possessing high levels of commitment and motivation; Flexibility to work varying shift patterns and work to tight deadlines; A strong communicator able to work well in a team; The ability to work on fast-moving production lines; Forward thinking and possessing a "can do" attitude; Ability to pass Level 2 Food Safety. Skills (Desirable): Experience of working in a dairy or similar food production sector; Knowledge of food production, food hygiene, and associated procedures
Experienced Head of Resident Operations required for an immediate start! 3-6 months £400-450 per day Inside Ir35 Hybrid working model (London based office) I am seeking a Contact Center leader with a background in Corporate Contact centre for a London based Local Gov Client. You will need to: - support the managers with day to day operations - support with the improvement programme the client have underway - in particular the re-procurement of their telephony platform and roll out of a chatbot. - 'do-the-doing' rather than re-design the programme. - strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements. The areas of operational responsibility include; - Corporate Contact Centre including telephony systems and channel shift - Workforce planning and performance management - Quality assurance and system and service development - Delivery of Resident Experience Programme work streams If you feel you fit the above criteria and would like to discuss further, please reach out (see below)
Apr 18, 2024
Contractor
Experienced Head of Resident Operations required for an immediate start! 3-6 months £400-450 per day Inside Ir35 Hybrid working model (London based office) I am seeking a Contact Center leader with a background in Corporate Contact centre for a London based Local Gov Client. You will need to: - support the managers with day to day operations - support with the improvement programme the client have underway - in particular the re-procurement of their telephony platform and roll out of a chatbot. - 'do-the-doing' rather than re-design the programme. - strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements. The areas of operational responsibility include; - Corporate Contact Centre including telephony systems and channel shift - Workforce planning and performance management - Quality assurance and system and service development - Delivery of Resident Experience Programme work streams If you feel you fit the above criteria and would like to discuss further, please reach out (see below)
Call Centre Manager Rate - £300 a day Duration - 3 months + Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would have experience with working in A public sector environment. * Direct line management of a small team of Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with the Resource and Capacity Planning Manager and Training & Quality Manager to ensure the National Enquiry Centre is constantly evolving and improving * Minimum 5 years' experience in team management. * Minimum 5 years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact centre * Previous experience of 'leading leaders' * Previous experience of operational running of a department/budgets
Apr 18, 2024
Contractor
Call Centre Manager Rate - £300 a day Duration - 3 months + Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would have experience with working in A public sector environment. * Direct line management of a small team of Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with the Resource and Capacity Planning Manager and Training & Quality Manager to ensure the National Enquiry Centre is constantly evolving and improving * Minimum 5 years' experience in team management. * Minimum 5 years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact centre * Previous experience of 'leading leaders' * Previous experience of operational running of a department/budgets
Job Title: Programme Assistant Directorate: Economic, Youth and Sustainable Development Directorate Pay: £30,497 (18.26 p/h) Duration: 9 months Reports To: Debt Management Adviser, Debt Management Unit, Economic, Youth and Sustainable Development Directorate General Information: The Programme Assistant will be part of the Debt Management Unit (DMU) which is a part of the Economic, Youth and Sustainable Development Directorate (EYSD). The DMU provides an integrated package of technical assistance in debt management through policy advisory support, capacity building activities, and provision of debt management solutions for strengthening and reforming debt management framework, policy, and operations. Project: The DMU is implementing a multi-year donor-funded debt reform project in The Bahamas. The project aims to promote long-term public debt sustainability by enhancing institutional capacity for effective public debt management. Job Summary: The Programme Assistant will be responsible for providing administrative, management, and technical support in the implementation and reporting of the project. They will ensure that the project delivers value for money to the project donor, demonstrates clear impact within a results-based management framework. Task Description: Coordinate project activities, supporting the Project Manager in strategic planning and systematic coordination of project activities. Support day-to-day project activity implementation and overall coordination. Support the elaboration of Terms of Reference and consultants' selection process for the Project consistent with the Procurement Policy. Prepare and apply the funds as budgeted for the various components of the project activities and the quarterly project. Support in organizing spot check and auditing activities for the Project and coordinating with the auditors. Prepare draft text and figures for the timely preparation and compilation of the Project Annual/Quarterly Work Plans and Progress/Final substantial and financial reports. Maintain up-to-date files and records of project documentation. Provide logistical support for workshops and other meetings as tasked by the project manager. Process project-related travel arrangements. Provide logistics and backstopping support to experts/consultants, staff, and government counterparts towards the achievement of project objectives. Ensure proper professional relationships with the Debt Management Office. Adhere to the Gender Equality values of our client as enshrined in our clients Gender Equality Policy. Perform any other duties that may be required from time to time. Education: Bachelor's degree or its equivalent in international development, law, social sciences, public administration, project management, or other relevant field. Experience: A minimum of three years' experience in a relevant field. Project administration experience in the field of development cooperation including in grant management. Proven experience in financial and logistics management and reporting. Excellent Knowledge of Microsoft Office packages including Word and Excel. Knowledge of cybercrime, cybersecurity, and criminal justice issues is an advantage.
Apr 18, 2024
Full time
Job Title: Programme Assistant Directorate: Economic, Youth and Sustainable Development Directorate Pay: £30,497 (18.26 p/h) Duration: 9 months Reports To: Debt Management Adviser, Debt Management Unit, Economic, Youth and Sustainable Development Directorate General Information: The Programme Assistant will be part of the Debt Management Unit (DMU) which is a part of the Economic, Youth and Sustainable Development Directorate (EYSD). The DMU provides an integrated package of technical assistance in debt management through policy advisory support, capacity building activities, and provision of debt management solutions for strengthening and reforming debt management framework, policy, and operations. Project: The DMU is implementing a multi-year donor-funded debt reform project in The Bahamas. The project aims to promote long-term public debt sustainability by enhancing institutional capacity for effective public debt management. Job Summary: The Programme Assistant will be responsible for providing administrative, management, and technical support in the implementation and reporting of the project. They will ensure that the project delivers value for money to the project donor, demonstrates clear impact within a results-based management framework. Task Description: Coordinate project activities, supporting the Project Manager in strategic planning and systematic coordination of project activities. Support day-to-day project activity implementation and overall coordination. Support the elaboration of Terms of Reference and consultants' selection process for the Project consistent with the Procurement Policy. Prepare and apply the funds as budgeted for the various components of the project activities and the quarterly project. Support in organizing spot check and auditing activities for the Project and coordinating with the auditors. Prepare draft text and figures for the timely preparation and compilation of the Project Annual/Quarterly Work Plans and Progress/Final substantial and financial reports. Maintain up-to-date files and records of project documentation. Provide logistical support for workshops and other meetings as tasked by the project manager. Process project-related travel arrangements. Provide logistics and backstopping support to experts/consultants, staff, and government counterparts towards the achievement of project objectives. Ensure proper professional relationships with the Debt Management Office. Adhere to the Gender Equality values of our client as enshrined in our clients Gender Equality Policy. Perform any other duties that may be required from time to time. Education: Bachelor's degree or its equivalent in international development, law, social sciences, public administration, project management, or other relevant field. Experience: A minimum of three years' experience in a relevant field. Project administration experience in the field of development cooperation including in grant management. Proven experience in financial and logistics management and reporting. Excellent Knowledge of Microsoft Office packages including Word and Excel. Knowledge of cybercrime, cybersecurity, and criminal justice issues is an advantage.
Hot New Role: Any Experience Considered! Do you enjoy a role with variety - that will see you communicating between clients and suppliers, supporting the Sales Managers, and owning administrative processes through to completion? Are you based near to Tunbridge Wells - and looking to work for an established (and welcoming!) local team? If yes then apply now with your CV for consideration! Join a thriving Tunbridge Wells team, working from amazing modern offices (with free parking!) Chance to join a super team culture, where you will play a key part in the smooth running of the sales department. Take on a varied responsibility-set:- - Diary planning and management, including site visitations. - Generating product documents, quotations and invoices. - Placing orders from suppliers. - Booking travel and accommodation for sales team internationally and in the UK. - Recording customer information accurately ready for contract set-up. - After sales care to customers. Mon - Fri 37,5 hr Salary with experience - £24-26,000 Superb working environment and team Chance to work in an interesting and fun sector - for a leading internationally-trading organisation! Any experience considered! Could be an ideal route away from evening / weekend working, or to take a career next step. Apply with your CV or better, call Miles Dutton at Recruitment Solutions in Tunbridge Wells today!
Apr 18, 2024
Full time
Hot New Role: Any Experience Considered! Do you enjoy a role with variety - that will see you communicating between clients and suppliers, supporting the Sales Managers, and owning administrative processes through to completion? Are you based near to Tunbridge Wells - and looking to work for an established (and welcoming!) local team? If yes then apply now with your CV for consideration! Join a thriving Tunbridge Wells team, working from amazing modern offices (with free parking!) Chance to join a super team culture, where you will play a key part in the smooth running of the sales department. Take on a varied responsibility-set:- - Diary planning and management, including site visitations. - Generating product documents, quotations and invoices. - Placing orders from suppliers. - Booking travel and accommodation for sales team internationally and in the UK. - Recording customer information accurately ready for contract set-up. - After sales care to customers. Mon - Fri 37,5 hr Salary with experience - £24-26,000 Superb working environment and team Chance to work in an interesting and fun sector - for a leading internationally-trading organisation! Any experience considered! Could be an ideal route away from evening / weekend working, or to take a career next step. Apply with your CV or better, call Miles Dutton at Recruitment Solutions in Tunbridge Wells today!
IT Channel and Content Manager (Internal Comms) INSIDE IR35 £350 p/d Scotland (onsite 2/3 days a week) 12 months ASAP Start We are recruiting for one of our major clients based in Scotland, who are looking for creative and passionate Internal Communications professional to join their Change team. Responsibilities: Development and Coordination of Internal Communications - Maintain a clear IT internal communications calendar, timely preparation and planning to maximise engagement and the effectiveness of the communications. Developing the Effectiveness of the IT Internal Communication Channels - Bring in creative ideas to advance the team as well as implementing new digital solutions. Develop, Design and Deliver IT Content successfully. IT Channel Management & Continuous Improvement - Utilise established methods to evaluate effectiveness of communications and make incremental improvements. Essential Skills/Experience: Have a flair for creating visually impactful communications using infographics and basic animations/gifs. Effective content creation skills, including strong copywriting, an eye for design, video creation. Stakeholder management. Able to manage multiple initiatives concurrently. Second to none communication skills. Up to date knowledge of different communications tools and platforms, understanding how these can be used to best effect. Communication Channel expertise. Sharepoint/M365 Suite (including video editing solutions)/Canva. Previous experience of using Poppulo/similar distribution tools (eg Slack/Mentimeter). IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Contractor
IT Channel and Content Manager (Internal Comms) INSIDE IR35 £350 p/d Scotland (onsite 2/3 days a week) 12 months ASAP Start We are recruiting for one of our major clients based in Scotland, who are looking for creative and passionate Internal Communications professional to join their Change team. Responsibilities: Development and Coordination of Internal Communications - Maintain a clear IT internal communications calendar, timely preparation and planning to maximise engagement and the effectiveness of the communications. Developing the Effectiveness of the IT Internal Communication Channels - Bring in creative ideas to advance the team as well as implementing new digital solutions. Develop, Design and Deliver IT Content successfully. IT Channel Management & Continuous Improvement - Utilise established methods to evaluate effectiveness of communications and make incremental improvements. Essential Skills/Experience: Have a flair for creating visually impactful communications using infographics and basic animations/gifs. Effective content creation skills, including strong copywriting, an eye for design, video creation. Stakeholder management. Able to manage multiple initiatives concurrently. Second to none communication skills. Up to date knowledge of different communications tools and platforms, understanding how these can be used to best effect. Communication Channel expertise. Sharepoint/M365 Suite (including video editing solutions)/Canva. Previous experience of using Poppulo/similar distribution tools (eg Slack/Mentimeter). IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Description - Senior Administrator, ECD - Part time, 3 full days per week Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. We are recruiting for a part time Senior Administrator to join our Operations team. This varied role will give the successful candidate significant exposure to Equiniti's UK Shareholder Services environment. Role Summary This is a part time, 3 full days per week, flexi role. Current working days are Wednesday, Thursday, Friday. This is a hybrid role; candidates can be based in the Worthing or London office, plus WFH Our ECD Trust and Corporate products offer; An execution only share purchase, sale and FX order placement facility for Employee Benefit Trusts and Corporate clients An Asset Servicing facility, including client onboarding, custody and asset movement, corporate actions and dividends. You will be expected to support the delivery of key operational tasks, developing specialist knowledge and liaising with key stakeholders. The role supports Trust and Corporate clients and interacts with other facets of our department, including HNW clients, Share Plans, Certificated transactions and IPOs. Core duties and responsibilities: Be an integral part of the team, performing operational work processes and activities within regulatory timeframes, including; Client Trade order preparation and reporting FX execution Broker to Broker asset movements Stock withdrawals and deposits Preparation of Client payments Client reporting and account reconciliation Corporate actions / Dividends Act as a liaison between corporate clients and internal departments including Operations, Dealing and Relationship Managers Complete BAU work with a moderate degree of supervision Be able to act as an informal resource for colleagues with similar/less experience Identify key issues and patterns from partial/conflicting data through validation of instruction Expected to take a broad perspective to problems and spot new, less obvious solutions Work in conjunction with the Manager to achieve department goals Observe COBS / CASS rules when performing operational functions Skills, Attributes and Behaviour: Have full proficiency of your current role, through job-related training and considerable work experience Asset servicing experience, UK preferred UK Crest settlement knowledge desirable Excellent organisational and planning skills Able to work autonomously within established procedures and practices Comfortable when working under pressure, in a fast-paced and evolving environment Enthusiastic and willing to further knowledge of systems and products Excellent communication skills - to external and internal stakeholders Excellent numeracy skills - be logically minded Good working knowledge of Excel. Experience within a client facing service environment preferred Adopt a flexible approach to working hours when volumes dictate; additional hours will be required Knowledge of COBS / CASS rules desirable Still interested? Then why not apply today, by submitting your CV and we will be in touch with further details on our available roles. What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically pro rata 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. You should have the right to work locally and without restriction in the country where the job, for which you are applying, is based. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Apr 18, 2024
Full time
Job Description - Senior Administrator, ECD - Part time, 3 full days per week Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. We are recruiting for a part time Senior Administrator to join our Operations team. This varied role will give the successful candidate significant exposure to Equiniti's UK Shareholder Services environment. Role Summary This is a part time, 3 full days per week, flexi role. Current working days are Wednesday, Thursday, Friday. This is a hybrid role; candidates can be based in the Worthing or London office, plus WFH Our ECD Trust and Corporate products offer; An execution only share purchase, sale and FX order placement facility for Employee Benefit Trusts and Corporate clients An Asset Servicing facility, including client onboarding, custody and asset movement, corporate actions and dividends. You will be expected to support the delivery of key operational tasks, developing specialist knowledge and liaising with key stakeholders. The role supports Trust and Corporate clients and interacts with other facets of our department, including HNW clients, Share Plans, Certificated transactions and IPOs. Core duties and responsibilities: Be an integral part of the team, performing operational work processes and activities within regulatory timeframes, including; Client Trade order preparation and reporting FX execution Broker to Broker asset movements Stock withdrawals and deposits Preparation of Client payments Client reporting and account reconciliation Corporate actions / Dividends Act as a liaison between corporate clients and internal departments including Operations, Dealing and Relationship Managers Complete BAU work with a moderate degree of supervision Be able to act as an informal resource for colleagues with similar/less experience Identify key issues and patterns from partial/conflicting data through validation of instruction Expected to take a broad perspective to problems and spot new, less obvious solutions Work in conjunction with the Manager to achieve department goals Observe COBS / CASS rules when performing operational functions Skills, Attributes and Behaviour: Have full proficiency of your current role, through job-related training and considerable work experience Asset servicing experience, UK preferred UK Crest settlement knowledge desirable Excellent organisational and planning skills Able to work autonomously within established procedures and practices Comfortable when working under pressure, in a fast-paced and evolving environment Enthusiastic and willing to further knowledge of systems and products Excellent communication skills - to external and internal stakeholders Excellent numeracy skills - be logically minded Good working knowledge of Excel. Experience within a client facing service environment preferred Adopt a flexible approach to working hours when volumes dictate; additional hours will be required Knowledge of COBS / CASS rules desirable Still interested? Then why not apply today, by submitting your CV and we will be in touch with further details on our available roles. What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically pro rata 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. You should have the right to work locally and without restriction in the country where the job, for which you are applying, is based. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Job Title: Resource Analyst Contract Type: Full-Time, 9mnth Fixed Term Contract Salary Range: £28,000 - £42,000 dependant on experience Location: Eastleigh - Hybrid Resource Analyst: Are you looking for a challenging and rewarding career in Project Management Office? Do you have the skills and experience in resource management to support the delivery of complex and strategic projects in the insurance sector? If so, we want to hear from you! As a Resource Analyst, you will provide support to our Resource and Scheduling Manager in the PMO, ensuring that our resource models underpin the Change Framework, processes, templates, comms and support any enhancements to the framework and delivery of projects. This role will support portfolio activity and enhance business resource management. Main Responsibilities as an Resource Analyst: To support a Resource and Scheduling Manager in adhering to the PMO standards, processes, controls and reporting deadlines. Be the first line of support for all resource queries to the wider project management team ensuring good awareness of the processes and adherence to resource management standards. Ensure the PPM tool is accurate at all times: o Weekly Joiners, Transfers and Leavers report is reflected in the system. o Any known absence in Transformation is reviewed weekly and changes made to the supply accordingly. o Contract details are reviewed monthly and processed in line with our current Vendor Management guidelines. o Supply and Demand data is reviewed regularly and any variances raised. o Risks, issues and dependencies relating to resource are clearly articulated with mitigating actions in place by the PMs and proactively managed. o Actuals are recorded by PMs correctly against projects and validated monthly. o All indicative and project start dates are up to date and correctly drive the Portfolio scheduling. Analyse data and ensure an accurate view of the resource demand (number of FTE and specific skills required) to support the delivery of change initiatives and provide oversight to the Project Managers of any inconsistencies found. Monitor resource usage across IT and wider business, recommending actions or escalating ineffective use to Resource and Scheduling Manager. Validate capitalisation status against each idea/project and report Transformation Capitalisation to Finance monthly. Monitor the tracking and forecasting of project spend and highlight any projects resource overspent to Resource and Scheduling Manager. Attend Portfolio Resource meetings, Resource Exception Forum and meetings with the wider business, complete minutes and actions and distribute them to the right audience. Assist Resource and Scheduling Manager in producing a range of reports and dashboards for the business and the Executive audiences promoting transparency and influencing better decision-making activity. Work closely with the Resource and Scheduling Manager on developing Resource Management dedicated Sharepoint page and ensure the information published are relevant and up to date. Skills and experience you need as an Resource Analyst: Strong analytical background and excellent Microsoft Office skills, SharePoint and Power Bi skills. Highly numerate with good accuracy and attention to detail. Excellent at distilling complex data and information into clear conclusions and accessible reports. Previous experience of working in an IT Programme Office and/or Change Team. Sound knowledge and understanding of Project Management disciplines and controls. Experience of resource management in a rapidly changing environment. Good understanding of resource planning principles and practices. Extensive experience in reviewing and analysing complex data. Practical knowledge and configuration experience in PPM tools (preferably Planview). Here are some of the benefits you can enjoy within the Resource Analyst role based in Eastleigh: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks' at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them - Partner Life Assurance and Critical Illness cover Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria).
Apr 18, 2024
Full time
Job Title: Resource Analyst Contract Type: Full-Time, 9mnth Fixed Term Contract Salary Range: £28,000 - £42,000 dependant on experience Location: Eastleigh - Hybrid Resource Analyst: Are you looking for a challenging and rewarding career in Project Management Office? Do you have the skills and experience in resource management to support the delivery of complex and strategic projects in the insurance sector? If so, we want to hear from you! As a Resource Analyst, you will provide support to our Resource and Scheduling Manager in the PMO, ensuring that our resource models underpin the Change Framework, processes, templates, comms and support any enhancements to the framework and delivery of projects. This role will support portfolio activity and enhance business resource management. Main Responsibilities as an Resource Analyst: To support a Resource and Scheduling Manager in adhering to the PMO standards, processes, controls and reporting deadlines. Be the first line of support for all resource queries to the wider project management team ensuring good awareness of the processes and adherence to resource management standards. Ensure the PPM tool is accurate at all times: o Weekly Joiners, Transfers and Leavers report is reflected in the system. o Any known absence in Transformation is reviewed weekly and changes made to the supply accordingly. o Contract details are reviewed monthly and processed in line with our current Vendor Management guidelines. o Supply and Demand data is reviewed regularly and any variances raised. o Risks, issues and dependencies relating to resource are clearly articulated with mitigating actions in place by the PMs and proactively managed. o Actuals are recorded by PMs correctly against projects and validated monthly. o All indicative and project start dates are up to date and correctly drive the Portfolio scheduling. Analyse data and ensure an accurate view of the resource demand (number of FTE and specific skills required) to support the delivery of change initiatives and provide oversight to the Project Managers of any inconsistencies found. Monitor resource usage across IT and wider business, recommending actions or escalating ineffective use to Resource and Scheduling Manager. Validate capitalisation status against each idea/project and report Transformation Capitalisation to Finance monthly. Monitor the tracking and forecasting of project spend and highlight any projects resource overspent to Resource and Scheduling Manager. Attend Portfolio Resource meetings, Resource Exception Forum and meetings with the wider business, complete minutes and actions and distribute them to the right audience. Assist Resource and Scheduling Manager in producing a range of reports and dashboards for the business and the Executive audiences promoting transparency and influencing better decision-making activity. Work closely with the Resource and Scheduling Manager on developing Resource Management dedicated Sharepoint page and ensure the information published are relevant and up to date. Skills and experience you need as an Resource Analyst: Strong analytical background and excellent Microsoft Office skills, SharePoint and Power Bi skills. Highly numerate with good accuracy and attention to detail. Excellent at distilling complex data and information into clear conclusions and accessible reports. Previous experience of working in an IT Programme Office and/or Change Team. Sound knowledge and understanding of Project Management disciplines and controls. Experience of resource management in a rapidly changing environment. Good understanding of resource planning principles and practices. Extensive experience in reviewing and analysing complex data. Practical knowledge and configuration experience in PPM tools (preferably Planview). Here are some of the benefits you can enjoy within the Resource Analyst role based in Eastleigh: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks' at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them - Partner Life Assurance and Critical Illness cover Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria).