Salary: Competitive salary + Bonus So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. As a CRM Data Marketing Manager based in Warwick (3 days a week onsite), you'll be responsible for: Developing and managing a small team - CRM Marketing Specialist and CRM Analyst Planning and delivering CRM strategies for Wolseley to grow customer value across the whole customer lifecycle. Enriching customer data and associated data processes to develop actionable insight and targeting profiles. Working with Marketing colleagues to translate objectives into go-to-market strategies within CRM and report on performance. And here's what we'd like you to have: Experience in Salesforce data cloud is highly preferable or alternatively, experience of other marketing cloud or similar enterprise level CRM/Data/automation platforms Excellent understanding of analytical models, segmentation and insight development Ability to build, lead and developing a team Able to influence key stakeholders at a range of different levels, excellent analytical & communication skills Understanding of CRM journey and data solution architecture Understanding of marketing principles & direct marketing best practices Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! About us The Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over c.5,500 people across the UK and Ireland, spanning 10 brands. Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day. We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect. Closing date: 19th April 2024
Apr 19, 2024
Full time
Salary: Competitive salary + Bonus So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. As a CRM Data Marketing Manager based in Warwick (3 days a week onsite), you'll be responsible for: Developing and managing a small team - CRM Marketing Specialist and CRM Analyst Planning and delivering CRM strategies for Wolseley to grow customer value across the whole customer lifecycle. Enriching customer data and associated data processes to develop actionable insight and targeting profiles. Working with Marketing colleagues to translate objectives into go-to-market strategies within CRM and report on performance. And here's what we'd like you to have: Experience in Salesforce data cloud is highly preferable or alternatively, experience of other marketing cloud or similar enterprise level CRM/Data/automation platforms Excellent understanding of analytical models, segmentation and insight development Ability to build, lead and developing a team Able to influence key stakeholders at a range of different levels, excellent analytical & communication skills Understanding of CRM journey and data solution architecture Understanding of marketing principles & direct marketing best practices Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! About us The Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over c.5,500 people across the UK and Ireland, spanning 10 brands. Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day. We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect. Closing date: 19th April 2024
Sales Operations AnalystLocation - 3 days at HQ (Wilmslow), 2 days from homeSalary - Competitive We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don't do politics - we want people focused upon actions and delivery. We don't do micro-management - we empower, support and innovate. We are leaders, not empire builders and we love our business. An exciting new role within The Citation Group, you will be supporting some of our most established business units and help to grow our client base through sales insights, process improvements and alignment between Marketing, Sales and Operations. The roleYou will partner with our Commercial teams to provide actionable insights throughout the sales funnel. Focus areas will be lead acquisition & allocation, conversion and pipeline trends across our key sectors, channels, and sales teams.You will have one eye on the future, share findings, and provide recommendations. Alongside working with business units to implement CRM & performance improvements that will help scale our sales operation. You will work closely with our Heads of Sales and assist in setting sales targets, launching incentives and ensuring lead allocation maximises every opportunity and play to our strengths. There will be opportunity to shape the role, we don't stand still and we are always looking for new ways to improve performance whether that's through insights, tech, processes, or fresh ideas.This role will take a holistic view of the sales funnel and work across the Genesis Division to bring actionable insights to the table and help us understand in real time where our successes or weaknesses are so we can take action. The key deliverables will be: Pipeline Trends - By analysing and monitoring sales pipelines to identify trends and patterns, your insights will help sales teams prioritise efforts, allocate resources efficiently, and optimise the pipeline for maximum conversion. Conversion & Velocity Metrics - You'll analyse conversion rates and sales velocity metrics to assess the efficiency and effectiveness of the sales process. By understanding conversion metrics, you can help streamline workflows, refine sales strategies, and ultimately drive revenue growth. Channel / Sector - You'll evaluate sales performance across different channels and sectors to understand where revenue is generated and where opportunities for expansion exist. you can provide strategic insights to optimise sales efforts, identify target markets, and allocate resources effectively to maximize revenue generation. Opportunity Allocation - By strategically assigning Business Development Managers based on opportunities and sales objectives, you can maximize sales coverage, drive customer acquisition, and support overall revenue growth. Lead Quality - You'll evaluate lead quality metrics to assess the effectiveness of lead generation efforts and the alignment between marketing and sales activities. Tracking Initiatives ROI & Capacity - This involves analysing the cost of various initiatives against the revenue generated to assess their impact on the bottom line. Additionally, you'll provide a capacity overview by analysing sales team performance, workload distribution, and resource utilization to ensure optimal efficiency and productivity. Customer Journey - You will map and analyse the customer journey from initial contact to post-sale support to identify opportunities for improvement and enhancement. About youSalesforce, Tableau and Excel are our tools of choice and experience in these areas is preferred. You will help to create dashboards for our sales and management teams to use on a day-to-day basis and work closely with our data teams to automate key operational reports. Salesforce or CRM experience Subscription Service or SAAS background preferred Sales trends analysis experience required Experience of working with customer-facing Sales teams Naturally inquisitive with a continuous improvement mindset Why us?Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase up to 10 days annual leave, pension contributions and more. Hit Apply now to forward your CV.
Apr 19, 2024
Full time
Sales Operations AnalystLocation - 3 days at HQ (Wilmslow), 2 days from homeSalary - Competitive We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don't do politics - we want people focused upon actions and delivery. We don't do micro-management - we empower, support and innovate. We are leaders, not empire builders and we love our business. An exciting new role within The Citation Group, you will be supporting some of our most established business units and help to grow our client base through sales insights, process improvements and alignment between Marketing, Sales and Operations. The roleYou will partner with our Commercial teams to provide actionable insights throughout the sales funnel. Focus areas will be lead acquisition & allocation, conversion and pipeline trends across our key sectors, channels, and sales teams.You will have one eye on the future, share findings, and provide recommendations. Alongside working with business units to implement CRM & performance improvements that will help scale our sales operation. You will work closely with our Heads of Sales and assist in setting sales targets, launching incentives and ensuring lead allocation maximises every opportunity and play to our strengths. There will be opportunity to shape the role, we don't stand still and we are always looking for new ways to improve performance whether that's through insights, tech, processes, or fresh ideas.This role will take a holistic view of the sales funnel and work across the Genesis Division to bring actionable insights to the table and help us understand in real time where our successes or weaknesses are so we can take action. The key deliverables will be: Pipeline Trends - By analysing and monitoring sales pipelines to identify trends and patterns, your insights will help sales teams prioritise efforts, allocate resources efficiently, and optimise the pipeline for maximum conversion. Conversion & Velocity Metrics - You'll analyse conversion rates and sales velocity metrics to assess the efficiency and effectiveness of the sales process. By understanding conversion metrics, you can help streamline workflows, refine sales strategies, and ultimately drive revenue growth. Channel / Sector - You'll evaluate sales performance across different channels and sectors to understand where revenue is generated and where opportunities for expansion exist. you can provide strategic insights to optimise sales efforts, identify target markets, and allocate resources effectively to maximize revenue generation. Opportunity Allocation - By strategically assigning Business Development Managers based on opportunities and sales objectives, you can maximize sales coverage, drive customer acquisition, and support overall revenue growth. Lead Quality - You'll evaluate lead quality metrics to assess the effectiveness of lead generation efforts and the alignment between marketing and sales activities. Tracking Initiatives ROI & Capacity - This involves analysing the cost of various initiatives against the revenue generated to assess their impact on the bottom line. Additionally, you'll provide a capacity overview by analysing sales team performance, workload distribution, and resource utilization to ensure optimal efficiency and productivity. Customer Journey - You will map and analyse the customer journey from initial contact to post-sale support to identify opportunities for improvement and enhancement. About youSalesforce, Tableau and Excel are our tools of choice and experience in these areas is preferred. You will help to create dashboards for our sales and management teams to use on a day-to-day basis and work closely with our data teams to automate key operational reports. Salesforce or CRM experience Subscription Service or SAAS background preferred Sales trends analysis experience required Experience of working with customer-facing Sales teams Naturally inquisitive with a continuous improvement mindset Why us?Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase up to 10 days annual leave, pension contributions and more. Hit Apply now to forward your CV.
Head of Strategic Account ManagementJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: As a Head of Strategic Accounts you will help shape and define the sales strategy for our most important customers, focussing on driving new value creation initiatives. You will work closely with your team to deliver outstanding results and execute on some compelling propositions to grow and retain value within the base.You're experienced at bringing highly effective teams together, exciting them about the journey ahead and delivering great results that drive growth. You're a leader who inspires, motivates and takes pride creating a supportive environment where everyone engages well and works towards that common goal. You're a natural mentor and coach to more junior team members. You thrive on change and have a track record in over exceeding targets.Day-to-day, you will:• Maximize revenue growth for by managing & growing existing Access customers by planning, forecasting and executing all aspect of revenue generation.• Create and maintain our internal value proposition• Motivate, train, educate and assist our internal Account Management and Pre-sales teams to be capable of presenting our value proposition• Directly support team members in the closing of any opportunities requiring assistance.• Manage individual sales campaigns were required.• Report on AM performance metrics from lead generation, activity, pipeline status, conversion rates and revenue generation, all of which should be managed via Salesforce.• Work alongside Marketing to define lead generation campaigns, follow-up and reporting• Identify and develop an understanding of competitive offerings and how to compete and win against each of them• Provide the highest level of customer service and technical expertise to customers at all times• You may be required to attend exhibitions, host seminars, present sales ideas or attend meetings in support of other salespeople which may include nights away from home• Software demonstrations are arranged and delivered with a confident and positive approach. Value and Insight are accurately referenced throughout.• Confidence and persuasive manner.• Tight organisational and time management skills.• Pricing quotations are accurate & in line with agreed pricing• Information is given on the full range of products and services including clear reference to Value & Insight where appropriate.• Forecasts are accurate and timely.Your skills and experiences:• Sales team management experience within a software/SaaS sales environment.• 5 + years success leading a team of individual contributors and sales managers within a SaaS environment. • Strong Business Development, Relationship management & Account management is required.• Knowledge of solution and value-based selling methodologies.• Willingness and ability to spend up to 50% of your time at client and prospect meetings• Any ad-hoc duties.• A motivated self-starter, who consistently demonstrates an enthusiastic, never give up attitude.• Strategic and problem-solving mindset, focused on results and business goals.• Excellent communication skills with an ability to build rapport at all levels of an organisation.What does Access offer you?We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be whom we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
Apr 19, 2024
Full time
Head of Strategic Account ManagementJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about?At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: As a Head of Strategic Accounts you will help shape and define the sales strategy for our most important customers, focussing on driving new value creation initiatives. You will work closely with your team to deliver outstanding results and execute on some compelling propositions to grow and retain value within the base.You're experienced at bringing highly effective teams together, exciting them about the journey ahead and delivering great results that drive growth. You're a leader who inspires, motivates and takes pride creating a supportive environment where everyone engages well and works towards that common goal. You're a natural mentor and coach to more junior team members. You thrive on change and have a track record in over exceeding targets.Day-to-day, you will:• Maximize revenue growth for by managing & growing existing Access customers by planning, forecasting and executing all aspect of revenue generation.• Create and maintain our internal value proposition• Motivate, train, educate and assist our internal Account Management and Pre-sales teams to be capable of presenting our value proposition• Directly support team members in the closing of any opportunities requiring assistance.• Manage individual sales campaigns were required.• Report on AM performance metrics from lead generation, activity, pipeline status, conversion rates and revenue generation, all of which should be managed via Salesforce.• Work alongside Marketing to define lead generation campaigns, follow-up and reporting• Identify and develop an understanding of competitive offerings and how to compete and win against each of them• Provide the highest level of customer service and technical expertise to customers at all times• You may be required to attend exhibitions, host seminars, present sales ideas or attend meetings in support of other salespeople which may include nights away from home• Software demonstrations are arranged and delivered with a confident and positive approach. Value and Insight are accurately referenced throughout.• Confidence and persuasive manner.• Tight organisational and time management skills.• Pricing quotations are accurate & in line with agreed pricing• Information is given on the full range of products and services including clear reference to Value & Insight where appropriate.• Forecasts are accurate and timely.Your skills and experiences:• Sales team management experience within a software/SaaS sales environment.• 5 + years success leading a team of individual contributors and sales managers within a SaaS environment. • Strong Business Development, Relationship management & Account management is required.• Knowledge of solution and value-based selling methodologies.• Willingness and ability to spend up to 50% of your time at client and prospect meetings• Any ad-hoc duties.• A motivated self-starter, who consistently demonstrates an enthusiastic, never give up attitude.• Strategic and problem-solving mindset, focused on results and business goals.• Excellent communication skills with an ability to build rapport at all levels of an organisation.What does Access offer you?We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have a charity day you can take to support something that matters to you. At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be whom we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.
Bilingual Events Executive (Maternity Contract) Location: Halifax Salary: 30,000 - 35,000 Hybrid working, 3 days in the office, 2 days from home Are you a skilled Events Exec, Personal Assistant or Executive Assistant with language skills (French, German or Spanish) perhaps looking for a change of role? Are you based near or within commutable distance of Halifax? Do you have exceptional organisational and communication skills to utilise within a new busy and challenging role? If so, this could be an excellent opportunity for you to consider. We are looking for an Events Executive to join a well-established and expanding company who deliver both virtual and live events to clients on a worldwide basis. Working predominantly in the pharmaceuticals sector, you will be involved in coordinating events such as large-scale conferences, annual meetings and clinical education events, a lot of which are online. Many of the clients are based in Europe and they are ideally looking for someone with conversational or fluent French, German, or Spanish. We are looking for either an experienced Events candidate or a Personal Assistant or EA, with either French, German or Spanish languages with some events experience and a background in administration/ PA/ coordination led role. The company offers excellent benefits and working conditions including hybrid working, your birthday off and opportunities to grow and develop your career. What the role will involve: Running a large number of virtual and live events, nationally and internationally Taking a brief and being able to create a pitch and offer to a client directly from that brief Full event delivery from start to finish including weekly finance and budget sign off Account Management - you will need to provide quarterly updates to each client and project plan updates of upcoming events Venue Finding - working with Project Assistants to discuss and source appropriate event Venues, within the UK and Worldwide Client Liaison - Year on Year monitoring of events with proactive approach to obtaining briefs and growing the account What we are looking for: European languages such as French, German or Italian - Highly desirable Previous events experience in the UK and Europe ideally or strong administration/ PA experience/ Coordination experience with some events exposure and languages Salesforce/ CRM/ Systems experience is an advantage Account management experience is preferred Pharma events background is advantageous Dynamic, high energy, capable, process driven Full UK Driving License required This is a fantastic opportunity to join a fast growing and dynamic organisation with excellent opportunities for development and career growth. If you feel you have the required skills and experience for the role, please send through your CV asap for consideration. Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.
Apr 19, 2024
Full time
Bilingual Events Executive (Maternity Contract) Location: Halifax Salary: 30,000 - 35,000 Hybrid working, 3 days in the office, 2 days from home Are you a skilled Events Exec, Personal Assistant or Executive Assistant with language skills (French, German or Spanish) perhaps looking for a change of role? Are you based near or within commutable distance of Halifax? Do you have exceptional organisational and communication skills to utilise within a new busy and challenging role? If so, this could be an excellent opportunity for you to consider. We are looking for an Events Executive to join a well-established and expanding company who deliver both virtual and live events to clients on a worldwide basis. Working predominantly in the pharmaceuticals sector, you will be involved in coordinating events such as large-scale conferences, annual meetings and clinical education events, a lot of which are online. Many of the clients are based in Europe and they are ideally looking for someone with conversational or fluent French, German, or Spanish. We are looking for either an experienced Events candidate or a Personal Assistant or EA, with either French, German or Spanish languages with some events experience and a background in administration/ PA/ coordination led role. The company offers excellent benefits and working conditions including hybrid working, your birthday off and opportunities to grow and develop your career. What the role will involve: Running a large number of virtual and live events, nationally and internationally Taking a brief and being able to create a pitch and offer to a client directly from that brief Full event delivery from start to finish including weekly finance and budget sign off Account Management - you will need to provide quarterly updates to each client and project plan updates of upcoming events Venue Finding - working with Project Assistants to discuss and source appropriate event Venues, within the UK and Worldwide Client Liaison - Year on Year monitoring of events with proactive approach to obtaining briefs and growing the account What we are looking for: European languages such as French, German or Italian - Highly desirable Previous events experience in the UK and Europe ideally or strong administration/ PA experience/ Coordination experience with some events exposure and languages Salesforce/ CRM/ Systems experience is an advantage Account management experience is preferred Pharma events background is advantageous Dynamic, high energy, capable, process driven Full UK Driving License required This is a fantastic opportunity to join a fast growing and dynamic organisation with excellent opportunities for development and career growth. If you feel you have the required skills and experience for the role, please send through your CV asap for consideration. Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.
Business Development Manager - Hybrid Location : Hybrid - London Salary : £40K - £60K per annum + Commission! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. Why do we want you You are an experienced Sales Manager/ Business Development Manager who specialises in identifying and pursuing new business development opportunities. Your expertise lies in selling high value subscriptions. If you enjoy the thrill of the chase, love building lasting relationships and are ready to join a market-leading, global business why not apply today! A bit about us. Wilmington Healthcare, (Part of Wilmington Intelligence) is a market leading provider of healthcare data, education, news and information resources with outstanding analytics capabilities. We built on trust and knowledge, to provide our clients with market leading insight into local health economies, complemented by increased access to senior health stakeholders and the wider NHS enabling improved outcomes for patients. Our leading insight and news service, the Health Service Journal, provides the most influential people in health with vital intelligence, analysis and advice. As our Business Development Manager for HSJ Intelligence, your main focus is on identifying new business opportunities to grow our subscriptions. This is an exciting time to be joining our team as we look to further expand our capability! You will work towards locally agreed sales targets & KPIs to proactively seek out new business opportunities and prepare customer proposals along with product demonstrations. As our Business Development Manager, you will be responsible for: Engaging with senior decision makers to deliver sales growth. Leading a demonstration of a subscription product to clients both virtually and in-person. Utilising tools, such as LinkedIn and internal databases, to engage with new customers. Attending relevant events. Contributing to marketing campaigns within your sector. Developing an extensive knowledge of our subscription portfolio as well as staying informed on any sector changes. Ensuring opportunity pipeline is developed and maintained in line with business targets. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on customer feedback. Designing and delivering a sales plan. In order to be successful in this role it's essential that you have: New business experience in B2B sales. Experience selling subscription products with a clear understanding of B2B subscription model. Strong communication skills and be confident when presenting and selling at a senior level. Sales CRM experience, such as SalesForce, MS Dynamics or similar. It would be great if you had: Previous experience selling SaaS or intelligence subscription is desirable. Before you go Find what you're looking for! Our people sought out empowerment and opportunity. And they found both here. You'll find what you're looking for too. Our values help us achieve our goals - whether they're personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you
Apr 19, 2024
Full time
Business Development Manager - Hybrid Location : Hybrid - London Salary : £40K - £60K per annum + Commission! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. Why do we want you You are an experienced Sales Manager/ Business Development Manager who specialises in identifying and pursuing new business development opportunities. Your expertise lies in selling high value subscriptions. If you enjoy the thrill of the chase, love building lasting relationships and are ready to join a market-leading, global business why not apply today! A bit about us. Wilmington Healthcare, (Part of Wilmington Intelligence) is a market leading provider of healthcare data, education, news and information resources with outstanding analytics capabilities. We built on trust and knowledge, to provide our clients with market leading insight into local health economies, complemented by increased access to senior health stakeholders and the wider NHS enabling improved outcomes for patients. Our leading insight and news service, the Health Service Journal, provides the most influential people in health with vital intelligence, analysis and advice. As our Business Development Manager for HSJ Intelligence, your main focus is on identifying new business opportunities to grow our subscriptions. This is an exciting time to be joining our team as we look to further expand our capability! You will work towards locally agreed sales targets & KPIs to proactively seek out new business opportunities and prepare customer proposals along with product demonstrations. As our Business Development Manager, you will be responsible for: Engaging with senior decision makers to deliver sales growth. Leading a demonstration of a subscription product to clients both virtually and in-person. Utilising tools, such as LinkedIn and internal databases, to engage with new customers. Attending relevant events. Contributing to marketing campaigns within your sector. Developing an extensive knowledge of our subscription portfolio as well as staying informed on any sector changes. Ensuring opportunity pipeline is developed and maintained in line with business targets. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on customer feedback. Designing and delivering a sales plan. In order to be successful in this role it's essential that you have: New business experience in B2B sales. Experience selling subscription products with a clear understanding of B2B subscription model. Strong communication skills and be confident when presenting and selling at a senior level. Sales CRM experience, such as SalesForce, MS Dynamics or similar. It would be great if you had: Previous experience selling SaaS or intelligence subscription is desirable. Before you go Find what you're looking for! Our people sought out empowerment and opportunity. And they found both here. You'll find what you're looking for too. Our values help us achieve our goals - whether they're personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you
Telesales Appointer Barbour EHS Location: Remote Working Salary: £26,000 per annum Job Type: Full time / Permanent About Us Barbour EHS, part of the wider Marlowe SRC division, is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance. Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities. We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment. About the role This role entails making appointments for the customer care team from warm and cold data. The data for appointments will come from a mixture of existing CRM data and incoming leads. Key Duties: To make outgoing calls Make a minimum of five appointments per day To communicate with the customer care team and book the appointment in their diary To cleanse and update data on Salesforce To fully understand and convey the features and benefits of all the companies products and services (fully training and support will be provided) Undertake training as required to meet the requirements of the job description Any ad hoc duties as required Person Specification This position is ideal for an individual who can efficiently work from home and confidently handle outbound calls. A combination of tenacity, determination, and a cheerful personality is essential. You need to be an experienced telesales person - with a strong understanding of questioning, selling features and benefits and overcoming objections and closing on a date. What you will need: Essential Experienced telesales background Confident making calls Ability to work on your own initiative and be very driven Excellent organisational skills Desired An interest in learning more about health, safety and the environment Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme Quarterly charity days Religious holiday swap Car maintenance scheme Employee assistance programme Life learning - online learning materials Support with professional membership costs INDLS
Apr 19, 2024
Full time
Telesales Appointer Barbour EHS Location: Remote Working Salary: £26,000 per annum Job Type: Full time / Permanent About Us Barbour EHS, part of the wider Marlowe SRC division, is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance. Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities. We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment. About the role This role entails making appointments for the customer care team from warm and cold data. The data for appointments will come from a mixture of existing CRM data and incoming leads. Key Duties: To make outgoing calls Make a minimum of five appointments per day To communicate with the customer care team and book the appointment in their diary To cleanse and update data on Salesforce To fully understand and convey the features and benefits of all the companies products and services (fully training and support will be provided) Undertake training as required to meet the requirements of the job description Any ad hoc duties as required Person Specification This position is ideal for an individual who can efficiently work from home and confidently handle outbound calls. A combination of tenacity, determination, and a cheerful personality is essential. You need to be an experienced telesales person - with a strong understanding of questioning, selling features and benefits and overcoming objections and closing on a date. What you will need: Essential Experienced telesales background Confident making calls Ability to work on your own initiative and be very driven Excellent organisational skills Desired An interest in learning more about health, safety and the environment Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme Quarterly charity days Religious holiday swap Car maintenance scheme Employee assistance programme Life learning - online learning materials Support with professional membership costs INDLS
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Engagement Delivery Director - Manufacturing, Automotive & Energy page is loaded Engagement Delivery Director - Manufacturing, Automotive & Energy Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id JR244236 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Department Description Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology - and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform. Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies? Role Description Salesforce Professional Services is seeking an Engagement Delivery Director who shares our vision of bringing the power of cloud computing to enterprises. Engagement Delivery Directors are driving successful customer outcomes with our implementations and lead and run more complex, enterprise and strategic work. Your Impact Serve as the overall Leader of the programme team and exhibit excellent leadership skills, ensuring strong communication channels, giving clarity, motivation and direction to the team throughout the engagement Be the primary customer interface and perform programme (and project management activities where necessary) that ensures adherence to Salesforce methodology and project gates and governance Build and lead programme and plans; supervise and review progress and timelines; adjust schedules and plans as needed; ensure on time and on budget delivery of programmes and projects and identify and resolve issues to ensure project success Supervise utilisation of resources in alignment with resource allocation and budget. This includes on time entry and approvals for project timesheets Facilitate requirements gathering and assist with crafting project deliverables, and Salesforce documentation as needed Being an extension to the account team to extend the Salesforce footprint Basic qualifications + 10 years in Programme Management leading complex programmes of work, with direct responsibility for running teams including teams of Project Managers Experience and knowledge of managing manufacturing, automotive and / or energy programmes Ownership / experience of Strategic Governance Frameworks and Risk Management Proven history of delivering high quality results on schedule and within budget Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written. Ability to work effectively in a fast paced, high energy, team-oriented environment Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Available to be onsite with customers as needed (typically two days per week) Preferred qualifications Project Management Methodology Certification such as Prince, PMP, SAFe, Scrum Consulting experience through a system integrator or software vendor Experience managing Salesforce implementations Benefits & Perks: Check out our benefits site ( ) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all. About Us We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Apr 19, 2024
Full time
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Engagement Delivery Director - Manufacturing, Automotive & Energy page is loaded Engagement Delivery Director - Manufacturing, Automotive & Energy Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id JR244236 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Department Description Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology - and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform. Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies? Role Description Salesforce Professional Services is seeking an Engagement Delivery Director who shares our vision of bringing the power of cloud computing to enterprises. Engagement Delivery Directors are driving successful customer outcomes with our implementations and lead and run more complex, enterprise and strategic work. Your Impact Serve as the overall Leader of the programme team and exhibit excellent leadership skills, ensuring strong communication channels, giving clarity, motivation and direction to the team throughout the engagement Be the primary customer interface and perform programme (and project management activities where necessary) that ensures adherence to Salesforce methodology and project gates and governance Build and lead programme and plans; supervise and review progress and timelines; adjust schedules and plans as needed; ensure on time and on budget delivery of programmes and projects and identify and resolve issues to ensure project success Supervise utilisation of resources in alignment with resource allocation and budget. This includes on time entry and approvals for project timesheets Facilitate requirements gathering and assist with crafting project deliverables, and Salesforce documentation as needed Being an extension to the account team to extend the Salesforce footprint Basic qualifications + 10 years in Programme Management leading complex programmes of work, with direct responsibility for running teams including teams of Project Managers Experience and knowledge of managing manufacturing, automotive and / or energy programmes Ownership / experience of Strategic Governance Frameworks and Risk Management Proven history of delivering high quality results on schedule and within budget Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written. Ability to work effectively in a fast paced, high energy, team-oriented environment Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Available to be onsite with customers as needed (typically two days per week) Preferred qualifications Project Management Methodology Certification such as Prince, PMP, SAFe, Scrum Consulting experience through a system integrator or software vendor Experience managing Salesforce implementations Benefits & Perks: Check out our benefits site ( ) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all. About Us We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Knightsbridge Recruitment - Angela Mortimer Plc Group
My clients are seeking a diligent, hard-working, and experienced Executive Assistant to support them in their fast-paced impressive Search company. This is an international office so languages are a plus! Based in the heart of London, this flexible EA role (3 days in office, 2 days wfh) is perfect for a Team Assistant or Junior EA looking for a step up! The ideal candidate will be confident and have meticulous attention to detail, be ready to muck in and turn their hand to anything - whether you are managing complex and ever-changing diaries, to booking extensive travel (including organizing the itineraries) to liaising with stakeholders as well as providing personal support (restaurant reservations, ad hoc personal tasks, and organizing memberships) - in a calm and organized manner. If you have prior experience working in Search, Finance, or with programs such as Salesforce, this could be the perfect role for you! Interviewing immediately, apply today.
Apr 19, 2024
Full time
My clients are seeking a diligent, hard-working, and experienced Executive Assistant to support them in their fast-paced impressive Search company. This is an international office so languages are a plus! Based in the heart of London, this flexible EA role (3 days in office, 2 days wfh) is perfect for a Team Assistant or Junior EA looking for a step up! The ideal candidate will be confident and have meticulous attention to detail, be ready to muck in and turn their hand to anything - whether you are managing complex and ever-changing diaries, to booking extensive travel (including organizing the itineraries) to liaising with stakeholders as well as providing personal support (restaurant reservations, ad hoc personal tasks, and organizing memberships) - in a calm and organized manner. If you have prior experience working in Search, Finance, or with programs such as Salesforce, this could be the perfect role for you! Interviewing immediately, apply today.
Job Title: Tenders Administrator Location: Winnersh Pay Rate: 32,000 Duration: 6 Months Summary - Main Purpose of the Position: As a Tender Specialist in our dynamic Business Operations team, you will play a crucial role in managing the tender bid process from start to finish. This position requires expertise in tender management, ensuring compliance with processes, and fostering strong stakeholder relationships to achieve successful bid submissions. Main Responsibilities and Duties: Develop and implement process efficiencies to streamline tender qualification and data management for renewals. Effectively communicate tender due dates, project timelines, submission requirements, and modes of submission to stakeholders. Drive and oversee the tender bid process, summarizing scope and winning criteria. Coordinate activities across multiple Business Units and functions to gather required inputs for tenders. Source, track, and communicate new business opportunities relevant to tender activities. Prepare, manage, and submit tender responses, ensuring adherence to strict deadlines and coordinating stakeholder inputs. Analyze and present various reporting data using Excel and other reporting tools. Assign tasks, set deadlines, and ensure timely completion of all actions related to tender submissions. Compile necessary documents from external service providers and distribute them efficiently. Manage and communicate with stakeholders to ensure adherence to tender timelines. Consolidate responses to tender questions and compile high-quality response documents meeting criteria for successful bids. Populate and manage a knowledge database with frequently asked questions and past winning responses. Ensure standardized and professional tender submissions in accordance with formatting and submission instructions. Conduct After Action Reviews and coordinate follow-up actions to continuously improve tender processes. Manage reporting related to the tender pipeline and outcomes. Ensure successful completion of tenders, including coordination of third-party bids as needed. Knowledge, Skills, and Abilities (KSA) Requirements: Education: Minimum of 4 GCSEs (or equivalent) including Maths and English. Demonstrated business acumen. Competencies: Essential Experience in tender, pricing, or contract preparation and coordination. Strong communication and interpersonal skills, able to engage with stakeholders at all levels. Proficient in financial data analysis and Excel usage. Effective time management and ability to prioritize workload. Proactive, results-oriented, with problem-solving skills and attention to detail. Proficient in Microsoft Office applications, particularly Excel. Desirable Knowledge of purchasing systems and Salesforce platforms. Understanding of commercial contract terms and conditions. Familiarity with NHS purchasing and healthcare procurement processes. Understanding of relevant product portfolios. Demonstrated project management skills. Experience working in a laboratory or healthcare environment. Person Specification: Flexible and adaptable working approach. Driven to achieve and committed to personal development. Upholds confidentiality and exercises discretion. Strong written, verbal communication, and organizational skills. Demonstrates effective prioritization and proactive support for colleagues. Good understanding of the external market and industry trends. Team player with strong interpersonal skills. Comfortable engaging with customers and supporting sales initiatives. Capable of working under pressure and managing competing priorities effectively. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Contractor
Job Title: Tenders Administrator Location: Winnersh Pay Rate: 32,000 Duration: 6 Months Summary - Main Purpose of the Position: As a Tender Specialist in our dynamic Business Operations team, you will play a crucial role in managing the tender bid process from start to finish. This position requires expertise in tender management, ensuring compliance with processes, and fostering strong stakeholder relationships to achieve successful bid submissions. Main Responsibilities and Duties: Develop and implement process efficiencies to streamline tender qualification and data management for renewals. Effectively communicate tender due dates, project timelines, submission requirements, and modes of submission to stakeholders. Drive and oversee the tender bid process, summarizing scope and winning criteria. Coordinate activities across multiple Business Units and functions to gather required inputs for tenders. Source, track, and communicate new business opportunities relevant to tender activities. Prepare, manage, and submit tender responses, ensuring adherence to strict deadlines and coordinating stakeholder inputs. Analyze and present various reporting data using Excel and other reporting tools. Assign tasks, set deadlines, and ensure timely completion of all actions related to tender submissions. Compile necessary documents from external service providers and distribute them efficiently. Manage and communicate with stakeholders to ensure adherence to tender timelines. Consolidate responses to tender questions and compile high-quality response documents meeting criteria for successful bids. Populate and manage a knowledge database with frequently asked questions and past winning responses. Ensure standardized and professional tender submissions in accordance with formatting and submission instructions. Conduct After Action Reviews and coordinate follow-up actions to continuously improve tender processes. Manage reporting related to the tender pipeline and outcomes. Ensure successful completion of tenders, including coordination of third-party bids as needed. Knowledge, Skills, and Abilities (KSA) Requirements: Education: Minimum of 4 GCSEs (or equivalent) including Maths and English. Demonstrated business acumen. Competencies: Essential Experience in tender, pricing, or contract preparation and coordination. Strong communication and interpersonal skills, able to engage with stakeholders at all levels. Proficient in financial data analysis and Excel usage. Effective time management and ability to prioritize workload. Proactive, results-oriented, with problem-solving skills and attention to detail. Proficient in Microsoft Office applications, particularly Excel. Desirable Knowledge of purchasing systems and Salesforce platforms. Understanding of commercial contract terms and conditions. Familiarity with NHS purchasing and healthcare procurement processes. Understanding of relevant product portfolios. Demonstrated project management skills. Experience working in a laboratory or healthcare environment. Person Specification: Flexible and adaptable working approach. Driven to achieve and committed to personal development. Upholds confidentiality and exercises discretion. Strong written, verbal communication, and organizational skills. Demonstrates effective prioritization and proactive support for colleagues. Good understanding of the external market and industry trends. Team player with strong interpersonal skills. Comfortable engaging with customers and supporting sales initiatives. Capable of working under pressure and managing competing priorities effectively. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Customer Success Consultant (12-month fixed term) Brighton/Reading/Exeter/Remote What it's like to work at Landmark: We're a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our products and services, as well as finding more efficient ways to work. We also love a good work social and team building events. As well as this we offer: Competitive salary 25 days' holiday plus bank holidays, with optional 5 days unpaid leave per year Annual lifestyle allowance of £300 to put towards an activity of your choice Pension matched up to 6% for the 1st 3 years and matched up to 10% thereafter Private Health Insurance - currently via Vitality Group Income Protection Scheme Matched funding for Charitable fundraising Cycle to Work scheme and Gym Flex scheme Internal coaching/mentoring system throughout your time here Focus on training and career progression Family friendly policies Free parking The Opportunity You will be part of a growing Customer Success team, focused on creating strategies, programs and initiatives that ensure customers are at the heart of every interaction. Your proactive customer focus and domain expertise will ensure customers understand and realise the maximum value from using our products and services which will ultimately lead to increased retention, revenue growth, evangelism, and advocacy. This is a collaborative role, working with the Sales, Marketing, Product and Customer Service teams to ensure a rounded customer value proposition and solution to customer requirements through a single customer experience. The role will involve: Building a deep understanding of our customers' businesses, their needs and challenges as well as professional relationships with relevant personas to create advocates Working with the sales team to help to identify appropriate stakeholders to ensure continuity and a broad view of their opinion of our offering Use thorough knowledge of the LIG offering to link products with specific customer outcomes and help others to do the same Work with key customers to define and agree the engagement model across multiple functions within their organisations Work with sales to proactively monitor the customer base to identify and remedy at risk customers as well as identify upsell and cross sell opportunities that provide additional value to our customers Be a customer champion across the business to share insights, best practice and customer insights Examples of activities will include execution of win/loss analysis, manage at risk situations, support CPD sessions, form part of an account team, business planning, conduct regular business reviews, support onboarding and customer journey, act as a point of contact for key accounts, provide advice and market insight. About You You will have an experienced consultative background with a proven track record in conveyancing and environmental reports with exceptional negotiation and presentation skills. You will also have/be: Demonstratable analytical and problem-solving skills Excellent organisation and time management skills Knowledge of Salesforce CRM Software is highly desirable Confident, pragmatic, passionate and flexible About Us Landmark Information Group holds a wide portfolio of market leading PropTech businesses that span an incredible range of markets and technology platforms across the sector. With well-known application suites, online services and massive national scale property data as well as premier geospatial datasets we are at the forefront of innovation and thought leadership in the industry. We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform. We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 18, 2024
Full time
Customer Success Consultant (12-month fixed term) Brighton/Reading/Exeter/Remote What it's like to work at Landmark: We're a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our products and services, as well as finding more efficient ways to work. We also love a good work social and team building events. As well as this we offer: Competitive salary 25 days' holiday plus bank holidays, with optional 5 days unpaid leave per year Annual lifestyle allowance of £300 to put towards an activity of your choice Pension matched up to 6% for the 1st 3 years and matched up to 10% thereafter Private Health Insurance - currently via Vitality Group Income Protection Scheme Matched funding for Charitable fundraising Cycle to Work scheme and Gym Flex scheme Internal coaching/mentoring system throughout your time here Focus on training and career progression Family friendly policies Free parking The Opportunity You will be part of a growing Customer Success team, focused on creating strategies, programs and initiatives that ensure customers are at the heart of every interaction. Your proactive customer focus and domain expertise will ensure customers understand and realise the maximum value from using our products and services which will ultimately lead to increased retention, revenue growth, evangelism, and advocacy. This is a collaborative role, working with the Sales, Marketing, Product and Customer Service teams to ensure a rounded customer value proposition and solution to customer requirements through a single customer experience. The role will involve: Building a deep understanding of our customers' businesses, their needs and challenges as well as professional relationships with relevant personas to create advocates Working with the sales team to help to identify appropriate stakeholders to ensure continuity and a broad view of their opinion of our offering Use thorough knowledge of the LIG offering to link products with specific customer outcomes and help others to do the same Work with key customers to define and agree the engagement model across multiple functions within their organisations Work with sales to proactively monitor the customer base to identify and remedy at risk customers as well as identify upsell and cross sell opportunities that provide additional value to our customers Be a customer champion across the business to share insights, best practice and customer insights Examples of activities will include execution of win/loss analysis, manage at risk situations, support CPD sessions, form part of an account team, business planning, conduct regular business reviews, support onboarding and customer journey, act as a point of contact for key accounts, provide advice and market insight. About You You will have an experienced consultative background with a proven track record in conveyancing and environmental reports with exceptional negotiation and presentation skills. You will also have/be: Demonstratable analytical and problem-solving skills Excellent organisation and time management skills Knowledge of Salesforce CRM Software is highly desirable Confident, pragmatic, passionate and flexible About Us Landmark Information Group holds a wide portfolio of market leading PropTech businesses that span an incredible range of markets and technology platforms across the sector. With well-known application suites, online services and massive national scale property data as well as premier geospatial datasets we are at the forefront of innovation and thought leadership in the industry. We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform. We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job title: Sales Support Administrator Hours: Mon Fri 9.00 am 5.30 pm Salary: £22,308 - £23,000 + Company Benefits + Pension The Role: Due to company expansion, our client is looking for a Sales Administrator to join their based in Darwen. You will be working in their office facilities and your role will include: Support and process all B2B orders accurately via their order processing platform. Answering incoming calls to support the Internal Sales and Customer Service team. Management of the online portal ordering systems. Office administration helps with taking payments and dealing with customer support inquiries. Liaise with the sales team, credit control, and warehouse when required to ensure orders are received in a timely manner. Create, manage, and update data using spreadsheets and in-house platforms as directed by the Head of Sales. Assist the customer service function with customer queries in a timely manner via telephone, email, social media, live chat, and ticket platforms. The role is ideally suited to applicants with previous experience in office administration. We are also happy to receive part-time applications but only on the basis that applicants can attend work between at least 0930 and 1500 Monday to Friday. About You: Enthusiastic and self-motivated capable of working within a team towards a combined goal. A keen eye for detail to identify orders not complying with business rules. Committed to working in a safe and efficient environment always keeping the working area clean and tidy and highlighting issues that may pose a risk to colleagues. Adaptable to changing working processes and methods with a desire for the business and team to succeed. Desired Skills: Excellent organisational skills Positive can-do attitude Teamworking skills Communication skills including confidence on the telephone Ability to prioritise tasks and manage time effectively Computer skills to work from ordering platforms Experience with Salesforce CRM Previous experience is highly desirable, but not essential Benefits: Thriving, busy, and friendly office environment Life Insurance Critical Illness Insurance Holiday buyback scheme Birthday and Long-Service holiday scheme offering up to 25 days of holiday per year (plus bank holidays) Staff discount Full training provided
Apr 18, 2024
Full time
Job title: Sales Support Administrator Hours: Mon Fri 9.00 am 5.30 pm Salary: £22,308 - £23,000 + Company Benefits + Pension The Role: Due to company expansion, our client is looking for a Sales Administrator to join their based in Darwen. You will be working in their office facilities and your role will include: Support and process all B2B orders accurately via their order processing platform. Answering incoming calls to support the Internal Sales and Customer Service team. Management of the online portal ordering systems. Office administration helps with taking payments and dealing with customer support inquiries. Liaise with the sales team, credit control, and warehouse when required to ensure orders are received in a timely manner. Create, manage, and update data using spreadsheets and in-house platforms as directed by the Head of Sales. Assist the customer service function with customer queries in a timely manner via telephone, email, social media, live chat, and ticket platforms. The role is ideally suited to applicants with previous experience in office administration. We are also happy to receive part-time applications but only on the basis that applicants can attend work between at least 0930 and 1500 Monday to Friday. About You: Enthusiastic and self-motivated capable of working within a team towards a combined goal. A keen eye for detail to identify orders not complying with business rules. Committed to working in a safe and efficient environment always keeping the working area clean and tidy and highlighting issues that may pose a risk to colleagues. Adaptable to changing working processes and methods with a desire for the business and team to succeed. Desired Skills: Excellent organisational skills Positive can-do attitude Teamworking skills Communication skills including confidence on the telephone Ability to prioritise tasks and manage time effectively Computer skills to work from ordering platforms Experience with Salesforce CRM Previous experience is highly desirable, but not essential Benefits: Thriving, busy, and friendly office environment Life Insurance Critical Illness Insurance Holiday buyback scheme Birthday and Long-Service holiday scheme offering up to 25 days of holiday per year (plus bank holidays) Staff discount Full training provided
Who we're looking for PwC are seeking an experienced Marketing Automation Strategy Manager to join PwC's UK Digital Marketing Team, part of Sales & Marketing. The Digital Marketing team creates compelling digital experiences for our clients across all channels, leads the firm in the development of digital marketing strategies and identifies and implements the right tools and technologies to support our ambitions. The team's channel responsibilities include digital advertising (paid social, PPC, display), organic social, email/automation and UX, website journeys and SEO. All underpinned by data and insight. The Digital Marketing team collaborates with the business and the wider Sales and Marketing function including teams such as brand, design, content development and campaign management to shape the right approaches. It also works closely with a group of digital agencies that span web/Marketing Cloud development, SEO and paid media and directly with platforms like LinkedIn. It also has strong relationships with Salesforce, IT and Risk, which are key to furthering our MarTech strategy. Sales & Marketing is a centralised support function and covers all aspects of professional services marketing, sales support and business development. The prime area of focus for the function is to support the development and implementation of the firm's market strategy and in particular to ensure: We innovate every day We are inclusive by default We deliver commercial impact with purpose We tell stories that inspire. The successful candidate should have a good level of experience working with a Marketing Automation platform (Salesforce Marketing Cloud preferred but training will be provided) and will join a team of experienced Marketing Automation specialists which the individual will work closely with. They will have an analytical flair, understanding the client journey whilst being able to bring out key insights to help create a more personalised experience for our clients. They will support and upskill our wider Marketing teams with automation and customer journey strategy development, and the creation and execution of automated marketing campaigns. The individual will be involved in both the day to day platform operations and our wider marketing campaign projects. They will support our teams as they start to utilise the platform further, getting involved in upskilling and training them to become confident users. Responsibilities Designing automated marketing campaigns/lifecycle customer journeys within Salesforce Marketing Cloud using tools such as Email Studio, Journey Builder. Marketing Cloud Personalisation & Cloud Pages Responsible for building/designing and analysing the performance of our cross channel communication journeys Ensuring segmentation, messaging/content/imagery, customer journey, and reporting are all functioning properly, helping to create personalised experiences Supporting the wider Marketing teams with automation and journey strategy development; managing building, UAT and QA, pilots and tests, and carrying out analysis (reporting/tracking) to drive best practice Driving continuous improvement to processes, systems and templates that team members and the wider department use for data management, email and automated marketing Developing and executing against an A/B testing strategy Keeping up-to-date with Data Protection laws and industry best practice, trends and standards. Driving innovation around email and automated marketing and ensure key information is shared appropriately Auditing marketing sends to ensure they meet guidelines Delivering best practice training to our supporting teams Working with peers within the Marketing departments to deliver on annual objectives for the department and objectives for the marketing campaigns. Potential to include line management responsibilities Qualifications & Experience Previous experience working on an email marketing automation platform, ideally Salesforce Marketing Cloud Marketing Cloud certification would be advantageous Experience working of working on customer lifecycle programmes Basic HTML / CSS skills Knowledge of SQL and Salesforce AMPscript Used to delivering projects to schedule and achieving desired results, in liaison with the wider business Good understanding of relevant legislation and industry best practice Excellent communication and stakeholder management skills to support advising the marketing function and business.
Apr 18, 2024
Full time
Who we're looking for PwC are seeking an experienced Marketing Automation Strategy Manager to join PwC's UK Digital Marketing Team, part of Sales & Marketing. The Digital Marketing team creates compelling digital experiences for our clients across all channels, leads the firm in the development of digital marketing strategies and identifies and implements the right tools and technologies to support our ambitions. The team's channel responsibilities include digital advertising (paid social, PPC, display), organic social, email/automation and UX, website journeys and SEO. All underpinned by data and insight. The Digital Marketing team collaborates with the business and the wider Sales and Marketing function including teams such as brand, design, content development and campaign management to shape the right approaches. It also works closely with a group of digital agencies that span web/Marketing Cloud development, SEO and paid media and directly with platforms like LinkedIn. It also has strong relationships with Salesforce, IT and Risk, which are key to furthering our MarTech strategy. Sales & Marketing is a centralised support function and covers all aspects of professional services marketing, sales support and business development. The prime area of focus for the function is to support the development and implementation of the firm's market strategy and in particular to ensure: We innovate every day We are inclusive by default We deliver commercial impact with purpose We tell stories that inspire. The successful candidate should have a good level of experience working with a Marketing Automation platform (Salesforce Marketing Cloud preferred but training will be provided) and will join a team of experienced Marketing Automation specialists which the individual will work closely with. They will have an analytical flair, understanding the client journey whilst being able to bring out key insights to help create a more personalised experience for our clients. They will support and upskill our wider Marketing teams with automation and customer journey strategy development, and the creation and execution of automated marketing campaigns. The individual will be involved in both the day to day platform operations and our wider marketing campaign projects. They will support our teams as they start to utilise the platform further, getting involved in upskilling and training them to become confident users. Responsibilities Designing automated marketing campaigns/lifecycle customer journeys within Salesforce Marketing Cloud using tools such as Email Studio, Journey Builder. Marketing Cloud Personalisation & Cloud Pages Responsible for building/designing and analysing the performance of our cross channel communication journeys Ensuring segmentation, messaging/content/imagery, customer journey, and reporting are all functioning properly, helping to create personalised experiences Supporting the wider Marketing teams with automation and journey strategy development; managing building, UAT and QA, pilots and tests, and carrying out analysis (reporting/tracking) to drive best practice Driving continuous improvement to processes, systems and templates that team members and the wider department use for data management, email and automated marketing Developing and executing against an A/B testing strategy Keeping up-to-date with Data Protection laws and industry best practice, trends and standards. Driving innovation around email and automated marketing and ensure key information is shared appropriately Auditing marketing sends to ensure they meet guidelines Delivering best practice training to our supporting teams Working with peers within the Marketing departments to deliver on annual objectives for the department and objectives for the marketing campaigns. Potential to include line management responsibilities Qualifications & Experience Previous experience working on an email marketing automation platform, ideally Salesforce Marketing Cloud Marketing Cloud certification would be advantageous Experience working of working on customer lifecycle programmes Basic HTML / CSS skills Knowledge of SQL and Salesforce AMPscript Used to delivering projects to schedule and achieving desired results, in liaison with the wider business Good understanding of relevant legislation and industry best practice Excellent communication and stakeholder management skills to support advising the marketing function and business.
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 18, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
We are seeking a talented and experienced Data Manager specialising in Master Data Management (MDM) and data governance to join our client, who are a global leader in the Salesforce ecosystem. As a Salesforce customer with a global presence, they are dedicated to harnessing the power of data to drive business success and transformation. The successful candidate will play a pivotal role in ensuring the integrity, accuracy, and reliability of data across various systems, particularly Oracle CX and Salesforce. This role offers an exciting opportunity to lead data management initiatives that directly impact business operations and drive strategic decision-making. In return, you'll benefit from Competitive salary and benefits package Opportunities for career growth and advancement Collaborative and supportive work environment Exposure to large scale data projects If you are a data management professional with a passion for leveraging data to drive business outcomes and are looking for an exciting opportunity to make an impact, we want to hear from you! RESPONSIBILITIES As the Data Manager you will be responsible for:- Lead the development and implementation of Master Data Management (MDM) strategies and frameworks to maintain high-quality data across Oracle CX and Salesforce platforms.- Establish and enforce robust data governance policies, standards, and processes to ensure compliance, security, and privacy requirements are met.- Collaborate with cross-functional teams to identify data quality issues, analyse root causes, and implement effective solutions.- Oversee data migration projects, including data extraction, transformation, and loading processes, to ensure seamless transitions and minimal disruption to business operations.- Conduct data mapping exercises to define data flows, relationships, and transformations between different systems and applications.- Drive continuous improvement initiatives to enhance data management capabilities, streamline workflows, and optimise system performance.- Provide expertise and guidance on data management best practices, industry trends, and emerging technologies to support business objectives. SKILLS The skills needed for this Data Manager position include:- Proven background in data management roles with a focus on Master Data Management (MDM) and data governance.- Proven expertise in Oracle CX and Salesforce platforms, including configuration, customisation, and integration capabilities.- Deep understanding of data quality principles, methodologies, and tools, with hands-on experience in data profiling, cleansing, and enrichment.- Strong proficiency in data mapping, transformation, and modeling techniques, with the ability to translate business requirements into technical solutions.- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.- Strong analytical and problem-solving abilities, with a keen attention to detail and a commitment to delivering high-quality results.- Familiarity with data governance frameworks, standards, and regulatory requirements (e.g., GDPR, CCPA). EXPERIENCE REQUIREMENTS Experience leading data migration projects from planning to execution, including data validation and reconciliation processes. QUALIFICATIONS Certifications in Salesforce and/or Oracle CX would be advantageous.
Apr 18, 2024
Full time
We are seeking a talented and experienced Data Manager specialising in Master Data Management (MDM) and data governance to join our client, who are a global leader in the Salesforce ecosystem. As a Salesforce customer with a global presence, they are dedicated to harnessing the power of data to drive business success and transformation. The successful candidate will play a pivotal role in ensuring the integrity, accuracy, and reliability of data across various systems, particularly Oracle CX and Salesforce. This role offers an exciting opportunity to lead data management initiatives that directly impact business operations and drive strategic decision-making. In return, you'll benefit from Competitive salary and benefits package Opportunities for career growth and advancement Collaborative and supportive work environment Exposure to large scale data projects If you are a data management professional with a passion for leveraging data to drive business outcomes and are looking for an exciting opportunity to make an impact, we want to hear from you! RESPONSIBILITIES As the Data Manager you will be responsible for:- Lead the development and implementation of Master Data Management (MDM) strategies and frameworks to maintain high-quality data across Oracle CX and Salesforce platforms.- Establish and enforce robust data governance policies, standards, and processes to ensure compliance, security, and privacy requirements are met.- Collaborate with cross-functional teams to identify data quality issues, analyse root causes, and implement effective solutions.- Oversee data migration projects, including data extraction, transformation, and loading processes, to ensure seamless transitions and minimal disruption to business operations.- Conduct data mapping exercises to define data flows, relationships, and transformations between different systems and applications.- Drive continuous improvement initiatives to enhance data management capabilities, streamline workflows, and optimise system performance.- Provide expertise and guidance on data management best practices, industry trends, and emerging technologies to support business objectives. SKILLS The skills needed for this Data Manager position include:- Proven background in data management roles with a focus on Master Data Management (MDM) and data governance.- Proven expertise in Oracle CX and Salesforce platforms, including configuration, customisation, and integration capabilities.- Deep understanding of data quality principles, methodologies, and tools, with hands-on experience in data profiling, cleansing, and enrichment.- Strong proficiency in data mapping, transformation, and modeling techniques, with the ability to translate business requirements into technical solutions.- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.- Strong analytical and problem-solving abilities, with a keen attention to detail and a commitment to delivering high-quality results.- Familiarity with data governance frameworks, standards, and regulatory requirements (e.g., GDPR, CCPA). EXPERIENCE REQUIREMENTS Experience leading data migration projects from planning to execution, including data validation and reconciliation processes. QUALIFICATIONS Certifications in Salesforce and/or Oracle CX would be advantageous.
Role: Senior Recruitment Consultant Location: Shoreditch, London Salary: £37,000 - £42,000 plus uncapped commission Hours - Full Time: 7am 4pm or 8am - 5pm Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Smart Teachers is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint a Senior Recruitment Consultant to join our busy and friendly team in London, where you will be working with schools across the London and Greater London area. We are ideally looking for someone who is keen to progress into a management role. Minimum two years experience required. This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. We have a growing team and with clear progression, the chance to earn an uncapped amount of commission, and a team orientated and fun office, there has never been a better time to join Smart Teachers. The role: Smart Teachers offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Working with a large client base - many of the schools nationally work exclusively with Smart Teachers. Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful Senior Recruitment Consultant will have/be: Two years experience in relevant field Excellent communication and sales skills. The ability to grow their desk. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Warm desk (starting with clients on board) Excellent salary package with an open-ended bonus system. Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Apr 18, 2024
Full time
Role: Senior Recruitment Consultant Location: Shoreditch, London Salary: £37,000 - £42,000 plus uncapped commission Hours - Full Time: 7am 4pm or 8am - 5pm Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Smart Teachers is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint a Senior Recruitment Consultant to join our busy and friendly team in London, where you will be working with schools across the London and Greater London area. We are ideally looking for someone who is keen to progress into a management role. Minimum two years experience required. This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. We have a growing team and with clear progression, the chance to earn an uncapped amount of commission, and a team orientated and fun office, there has never been a better time to join Smart Teachers. The role: Smart Teachers offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Working with a large client base - many of the schools nationally work exclusively with Smart Teachers. Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful Senior Recruitment Consultant will have/be: Two years experience in relevant field Excellent communication and sales skills. The ability to grow their desk. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Warm desk (starting with clients on board) Excellent salary package with an open-ended bonus system. Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Jonathan Lee Recruitment Ltd
Shrewsbury, Shropshire
Sales Support Administrator Shrewsbury (fully site based) £20.20/hr Umbrella - inside IR35 12 months initial contract As a Sales Support Administrator, you will provide advanced clerical and administrative support for 6 International Account Managers. This is an ideal opportunity for a motivated, eager-to-learn and process-driven individual who thrives in a team environment, seeking opportunities to support and develop in their role for the best outcome for their team. Key Responsibilities: Salesforce data entry and management Order to Delivery support covering Shrewsbury manufacturing updates, sales orders and other key functions Manage NDA & Export license processes internally for the team Facility Support support team with key customers visits to Shrewsbury Tender/proposal support for key Account Manager Taking minutes at quarterly meetings Act as key point of contact for aftermarket parts requests Key Skills / Experience Required: Strong administrative background gained at sectional, divisional, and departmental levels Motivated and flexible individual, eager to support and learn Proficiency with IT systems (Office 365 and Salesforce are used) Knowledge of business operations, with detailed knowledge of functions and responsibilities of departments Ability to think and work independently, with superior organisational skills and ability to maintain a high level of confidentiality Willingness to support the team Strong organisation skills motivated to seek or unload work from the team If this contract hybrid Sales Support Administrator job is of interest, please contact Jonathan Lee Recruitment today. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Apr 18, 2024
Contractor
Sales Support Administrator Shrewsbury (fully site based) £20.20/hr Umbrella - inside IR35 12 months initial contract As a Sales Support Administrator, you will provide advanced clerical and administrative support for 6 International Account Managers. This is an ideal opportunity for a motivated, eager-to-learn and process-driven individual who thrives in a team environment, seeking opportunities to support and develop in their role for the best outcome for their team. Key Responsibilities: Salesforce data entry and management Order to Delivery support covering Shrewsbury manufacturing updates, sales orders and other key functions Manage NDA & Export license processes internally for the team Facility Support support team with key customers visits to Shrewsbury Tender/proposal support for key Account Manager Taking minutes at quarterly meetings Act as key point of contact for aftermarket parts requests Key Skills / Experience Required: Strong administrative background gained at sectional, divisional, and departmental levels Motivated and flexible individual, eager to support and learn Proficiency with IT systems (Office 365 and Salesforce are used) Knowledge of business operations, with detailed knowledge of functions and responsibilities of departments Ability to think and work independently, with superior organisational skills and ability to maintain a high level of confidentiality Willingness to support the team Strong organisation skills motivated to seek or unload work from the team If this contract hybrid Sales Support Administrator job is of interest, please contact Jonathan Lee Recruitment today. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Business Development Manager (Consultancy & RWE) Location: Homebased with UK wide travel Salary : Circa. £60,000 basic, OTE £100,000 + benefits Benefits : Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. Wilmington plc is a company with a difference. Over the years we've grown by acquisition and as such we have many unique businesses in our portfolio. Wilmington Healthcare is one of them! Wilmington Healthcare, is a market leading provider of healthcare data, education, news and information resources with outstanding analytics capabilities. We provide our clients with market leading insight into local health economies, complemented by increased access to senior health stakeholders and the wider NHS enabling improved outcomes for patients. Our leading insight and news service, the Health Service Journal, provides the most influential people in health with vital intelligence, analysis and advice. Working closely with clients and our internal teams, your role will be to deliver sales and, to drive growth of new and repeat business for the RWE product suite. You will work at a senior level within client accounts to truly understand strategy and roadblocks, developing solutions to ensure client delivers against these with the Consultancy and RWE teams. To do this you will actively engage with current clients to drive repeat business, and work collaboratively across products and business teams to uncover sales opportunities. In addition to this as our Business Development Manager you will be responsible for: Client meetings, face to face, teams, telephone Build accurate, true pipeline Deliver sales in line with target Work cross function and team to drive cross product sales Clear understanding of client goals and strategies Maintain accurate Salesforce records Create compelling proposals Work with Product and Marketing to influence strategies, campaigns and product development Work with RWE service team to ensure timely delivery of developments Attend relevant external events Maintain market and industry knowledge and be seen as the expert in this In order to be successful in this role it's essential that you have: Pharmaceutical or competitor experience in a market access or HEOR type role Sufficient and relevant new business sales experience selling bespoke solutions rather than clearly defined product Year on Year achievement/exceeded of targets in current role A deep understanding of the NHS Landscape and how these impact the industry It would be great if you had: CRM experience, client side or private sector Experience working within the NHS Before you go Find what you're looking for! Our people sought out empowerment and opportunity. And they found both here. You'll find what you're looking for too. Our values help us achieve our goals - whether they're personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you
Apr 18, 2024
Full time
Business Development Manager (Consultancy & RWE) Location: Homebased with UK wide travel Salary : Circa. £60,000 basic, OTE £100,000 + benefits Benefits : Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. Wilmington plc is a company with a difference. Over the years we've grown by acquisition and as such we have many unique businesses in our portfolio. Wilmington Healthcare is one of them! Wilmington Healthcare, is a market leading provider of healthcare data, education, news and information resources with outstanding analytics capabilities. We provide our clients with market leading insight into local health economies, complemented by increased access to senior health stakeholders and the wider NHS enabling improved outcomes for patients. Our leading insight and news service, the Health Service Journal, provides the most influential people in health with vital intelligence, analysis and advice. Working closely with clients and our internal teams, your role will be to deliver sales and, to drive growth of new and repeat business for the RWE product suite. You will work at a senior level within client accounts to truly understand strategy and roadblocks, developing solutions to ensure client delivers against these with the Consultancy and RWE teams. To do this you will actively engage with current clients to drive repeat business, and work collaboratively across products and business teams to uncover sales opportunities. In addition to this as our Business Development Manager you will be responsible for: Client meetings, face to face, teams, telephone Build accurate, true pipeline Deliver sales in line with target Work cross function and team to drive cross product sales Clear understanding of client goals and strategies Maintain accurate Salesforce records Create compelling proposals Work with Product and Marketing to influence strategies, campaigns and product development Work with RWE service team to ensure timely delivery of developments Attend relevant external events Maintain market and industry knowledge and be seen as the expert in this In order to be successful in this role it's essential that you have: Pharmaceutical or competitor experience in a market access or HEOR type role Sufficient and relevant new business sales experience selling bespoke solutions rather than clearly defined product Year on Year achievement/exceeded of targets in current role A deep understanding of the NHS Landscape and how these impact the industry It would be great if you had: CRM experience, client side or private sector Experience working within the NHS Before you go Find what you're looking for! Our people sought out empowerment and opportunity. And they found both here. You'll find what you're looking for too. Our values help us achieve our goals - whether they're personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you
Sales Administrator Internal Sales Coordinator Remote working / home based role Benefits Bonus + 25 days holiday + bank holidays, Pension, + flexi bens We are looking for a Sales Support Administrator / Sales Support Co-ordinator with a difference, to join our established yet expanding business. We have a leading-edge product and are experiencing year on year growth. As such, we need to continue to strengthen our team ensure our customers receive the first-class sales and customer service we are known for. This is an interesting, varied, Sales Support / Sales Administration role with responsibility for ensuring all incoming sales enquiries are handled or passed on to the relevant internal teams as appropriate. Typical tasks include communicating with customers (can be via phone, email or remote video) aiding the sales team in supporting distributors and channel partners, generating interest, qualifying warm prospects and helping the sales team to process orders. We will provide you with in-depth training our market leading products and provide you with sales and support training around this to be able to provide the outstanding quality and service levels for which we are known. You will support or existing sales team through: First line response to incoming sales queries that come in through our CRM (SalesForce) Updating and maintaining up to date records in SalesForce Pro-actively following up on any enquires not heard back on and pursuing customer engagement. Performing proactive opportunity follow-ups and pursuing customer engagement Gathering, analysing and visualising sales data using data visualisation software Assisting with generating bookings and obtaining orders Building rapport, providing technical information and explanations, preparing and following up on quotes Sales Order processing - Supporting the sales team to close opportunities by obtaining orders and transferring to order processing. To succeed in this interesting key role, you will need to be: Customer focussed from a sales support/sales administration or other similar sales led /customer support role looking to develop your career with a fast paced, highly successful and growing business. Have first-class telephone and all-round communication skills Prior experience in a similar role, preferably in a sales or customer-facing environment The passion to act as a consumer and sales support champion The desire to continue your professional and personal development in a dynamic team-based environment. Competent in MS Office programs, particularly Word, Excel Please contact Alison Kemp for further details or apply via the link
Apr 18, 2024
Full time
Sales Administrator Internal Sales Coordinator Remote working / home based role Benefits Bonus + 25 days holiday + bank holidays, Pension, + flexi bens We are looking for a Sales Support Administrator / Sales Support Co-ordinator with a difference, to join our established yet expanding business. We have a leading-edge product and are experiencing year on year growth. As such, we need to continue to strengthen our team ensure our customers receive the first-class sales and customer service we are known for. This is an interesting, varied, Sales Support / Sales Administration role with responsibility for ensuring all incoming sales enquiries are handled or passed on to the relevant internal teams as appropriate. Typical tasks include communicating with customers (can be via phone, email or remote video) aiding the sales team in supporting distributors and channel partners, generating interest, qualifying warm prospects and helping the sales team to process orders. We will provide you with in-depth training our market leading products and provide you with sales and support training around this to be able to provide the outstanding quality and service levels for which we are known. You will support or existing sales team through: First line response to incoming sales queries that come in through our CRM (SalesForce) Updating and maintaining up to date records in SalesForce Pro-actively following up on any enquires not heard back on and pursuing customer engagement. Performing proactive opportunity follow-ups and pursuing customer engagement Gathering, analysing and visualising sales data using data visualisation software Assisting with generating bookings and obtaining orders Building rapport, providing technical information and explanations, preparing and following up on quotes Sales Order processing - Supporting the sales team to close opportunities by obtaining orders and transferring to order processing. To succeed in this interesting key role, you will need to be: Customer focussed from a sales support/sales administration or other similar sales led /customer support role looking to develop your career with a fast paced, highly successful and growing business. Have first-class telephone and all-round communication skills Prior experience in a similar role, preferably in a sales or customer-facing environment The passion to act as a consumer and sales support champion The desire to continue your professional and personal development in a dynamic team-based environment. Competent in MS Office programs, particularly Word, Excel Please contact Alison Kemp for further details or apply via the link
Job Role: Internal Sales ExecutiveLocation: Coleshill, Birmingham B46Salary: Base salary £25,000 + OTE of circa £45,000 per annum Benefits: 25 days holiday, Pension, Life Assurance As part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). This is a virtual benefit service which connects our Employees to third party specialists who can help to manage their health and wellbeing and that of their family. In addition to the EAP the service includes: Remote access to a UK based GP 2nd Opinion consultations Mental health assessments and physiotherapy . Trakm8 is a UK based technology leader in fleet management, insurance telematics, connected car, and optimisation. Through IP owned technology, the Group uses AI data analytics collected from its installed base of telematics units to fine tune the algorithms that are used to produce its' solutions; these monitor driver behaviour, identify crash events, and monitor vehicle health to provide actionable insights to continuously improve the security and operational efficiency of both company fleets and private drivers. The Group's product portfolio includes the latest data analytics and reporting portal (Trakm8 Insight), integrated telematics/cameras/optimisation, self-installed telematics units and one of the widest ranges of installed telematics devices. Trakm8 has over 255,000 connections. Headquartered in Coleshill near Birmingham alongside its manufacturing facility, the Group supplies to the Fleet, Optimisation, Insurance and Automotive sectors to many well-known customers in the UK and internationally. Trakm8 has been listed on the AIM market of the London Stock Exchange since 2005. Trakm8 is also recognised with the LSE Green Economy Mark. We now have an exciting opportunity for an ambitious Internal Sales Executive to join our Internal Sales team here at the Head office in Coleshill. Main Responsibilities of the role: Develop new business for the company via the Phone, Email, LinkedIn, and Video call software such as Zoom and MS Teams. Engage with new customers to understand needs and requirements and map these into the product/service on offer. Qualify new sales prospects. Build a steady pipeline by identifying and selling to prospects. Maintain relationships with clients. Achieve KPI's; delivering revenue target, self-prospecting and follow up of inbound enquiries. Maintain a high level of customer service in areas such as order fulfilment etc. Work closely with other team members to achieve personal and team goals. Requirements: Previous experience of working in a targeted sales environment is essential. Ambitious, target-driven and self-motivated. Competent in providing accurate and timely sales forecasts. Strong in objection handing and getting through to the decision maker. Excellent customer service skills - both written and verbal Strong rapport building skills. A confident communicator, and able to build relationships at all levels. Good attention to detail - making sure all calls are logged on company CRM and followed through. Competent user of Microsoft Office Well organised, able to multitask and prioritise. Desirable Skills: Knowledge of Salesforce CRM tools Strong interest in selling technology solutions. Experience in solution sales. This role requires screening in the below areas: 2 years of satisfactory Employment/Education References Pre-Employment Credit Check Basic Disclosure
Apr 18, 2024
Full time
Job Role: Internal Sales ExecutiveLocation: Coleshill, Birmingham B46Salary: Base salary £25,000 + OTE of circa £45,000 per annum Benefits: 25 days holiday, Pension, Life Assurance As part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). This is a virtual benefit service which connects our Employees to third party specialists who can help to manage their health and wellbeing and that of their family. In addition to the EAP the service includes: Remote access to a UK based GP 2nd Opinion consultations Mental health assessments and physiotherapy . Trakm8 is a UK based technology leader in fleet management, insurance telematics, connected car, and optimisation. Through IP owned technology, the Group uses AI data analytics collected from its installed base of telematics units to fine tune the algorithms that are used to produce its' solutions; these monitor driver behaviour, identify crash events, and monitor vehicle health to provide actionable insights to continuously improve the security and operational efficiency of both company fleets and private drivers. The Group's product portfolio includes the latest data analytics and reporting portal (Trakm8 Insight), integrated telematics/cameras/optimisation, self-installed telematics units and one of the widest ranges of installed telematics devices. Trakm8 has over 255,000 connections. Headquartered in Coleshill near Birmingham alongside its manufacturing facility, the Group supplies to the Fleet, Optimisation, Insurance and Automotive sectors to many well-known customers in the UK and internationally. Trakm8 has been listed on the AIM market of the London Stock Exchange since 2005. Trakm8 is also recognised with the LSE Green Economy Mark. We now have an exciting opportunity for an ambitious Internal Sales Executive to join our Internal Sales team here at the Head office in Coleshill. Main Responsibilities of the role: Develop new business for the company via the Phone, Email, LinkedIn, and Video call software such as Zoom and MS Teams. Engage with new customers to understand needs and requirements and map these into the product/service on offer. Qualify new sales prospects. Build a steady pipeline by identifying and selling to prospects. Maintain relationships with clients. Achieve KPI's; delivering revenue target, self-prospecting and follow up of inbound enquiries. Maintain a high level of customer service in areas such as order fulfilment etc. Work closely with other team members to achieve personal and team goals. Requirements: Previous experience of working in a targeted sales environment is essential. Ambitious, target-driven and self-motivated. Competent in providing accurate and timely sales forecasts. Strong in objection handing and getting through to the decision maker. Excellent customer service skills - both written and verbal Strong rapport building skills. A confident communicator, and able to build relationships at all levels. Good attention to detail - making sure all calls are logged on company CRM and followed through. Competent user of Microsoft Office Well organised, able to multitask and prioritise. Desirable Skills: Knowledge of Salesforce CRM tools Strong interest in selling technology solutions. Experience in solution sales. This role requires screening in the below areas: 2 years of satisfactory Employment/Education References Pre-Employment Credit Check Basic Disclosure
Team EA - Investment £50,000 - £60,000 + bonus and benefits SW1 The successful candidate must have current PA/Team Assistant experience within Financial Services, and educated to degree level. A fantastic opportunity for an experienced Team EA to join a global Asset Management firm. You will support their Investment team in a fast-paced, pressured role involving research and projects. The Role: Providing administrative support to a growing team of fundamental Portfolio Managers and Analysts Working with sell-side brokers on conference schedule coordination, non-deal roadshows, and analyst calls Retrieving and collating information on stocks (annual reports, quarterly releases, presentations, research) Providing detailed and complex calendar management across several time zones (meetings and calls, travel details, earnings release dates and results calls) Coordinating extensive international travel and complex logistics Maintaining a Salesforce database as required Assisting in setting up interviews, stock tests and on-boarding new hires Managing and submitting expense reports in a timely manner through Concur Providing telephone coverage for teams Booking small team events Assisting with general administrative tasks (scanning, copying, printing, filing etc.) Essential requirements: Current PA/Team Assistant experience within Financial Services Educated to degree level Able to produce research for projects and collate information for reports Proactive and able to use initiative Extremely organised with an eye for detail Exceptional communication and interpersonal skills Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective ce of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No:
Apr 18, 2024
Full time
Team EA - Investment £50,000 - £60,000 + bonus and benefits SW1 The successful candidate must have current PA/Team Assistant experience within Financial Services, and educated to degree level. A fantastic opportunity for an experienced Team EA to join a global Asset Management firm. You will support their Investment team in a fast-paced, pressured role involving research and projects. The Role: Providing administrative support to a growing team of fundamental Portfolio Managers and Analysts Working with sell-side brokers on conference schedule coordination, non-deal roadshows, and analyst calls Retrieving and collating information on stocks (annual reports, quarterly releases, presentations, research) Providing detailed and complex calendar management across several time zones (meetings and calls, travel details, earnings release dates and results calls) Coordinating extensive international travel and complex logistics Maintaining a Salesforce database as required Assisting in setting up interviews, stock tests and on-boarding new hires Managing and submitting expense reports in a timely manner through Concur Providing telephone coverage for teams Booking small team events Assisting with general administrative tasks (scanning, copying, printing, filing etc.) Essential requirements: Current PA/Team Assistant experience within Financial Services Educated to degree level Able to produce research for projects and collate information for reports Proactive and able to use initiative Extremely organised with an eye for detail Exceptional communication and interpersonal skills Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective ce of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: