"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Mar 29, 2024
Full time
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Wallace Hind Selection LTD
Kettering, Northamptonshire
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Mar 29, 2024
Full time
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Job Title: Fire & Security Technician Location: Exeter Salary: £36,618 (includes on call allowance) Benefits: Overtime available, 25 days annual leave (including bank holidays) + phone, laptop & fully expensed car/van. Monday to Friday 40 hours a week On call / Standby: 1 week in every 4 We are advertising this role on behalf of our client City Facilities Management . City were established in 1985 and the company has grown to become one of the world s largest privately held, integrated FM companies. City FM are looking for an experienced Fire & Security Technician to look after the Reading region Our client is flexible where you live. Job Purpose: To be the technical specialist for designated stores responsible for undertaking first call response to Fire, CCTV, EAS, Access Control, PA, Automatic Pedestrian Gates. The purpose of this role is to carry out the technical repairs and PPM s. You will ensure that all technical and compliance paperwork is completed and up to date at ALL times. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down company Health and Safety policy. You will be comfortable working across a number of sites with minimum supervision and have the capability to liaise with On-Site Managers. You will be qualified to City and Guilds electrical. This is an outstanding opportunity for people looking to further their career in a multi-site environment where delivering service excellence is the over-riding objective. A hands-on, can-do and flexible approach to your work is an essential requirement. There is an on call rota of 1 week in every 4. Candidates must have a full and valid driving licence and be flexible to travel on a daily basis and occasional overnight stays. Ideal candidates will have FIA 1 & 5 but this is not essential, just preferred. Knowledge, Skills and Abilities: Electrical Competency Qualification (NVQ/City & Guilds) CCTV IP/analogue Systems Fire alarm Systems PC Literate To apply for this role please submit your full and up to date CV to Oliver Fox at PDA Search and Selection
Mar 29, 2024
Full time
Job Title: Fire & Security Technician Location: Exeter Salary: £36,618 (includes on call allowance) Benefits: Overtime available, 25 days annual leave (including bank holidays) + phone, laptop & fully expensed car/van. Monday to Friday 40 hours a week On call / Standby: 1 week in every 4 We are advertising this role on behalf of our client City Facilities Management . City were established in 1985 and the company has grown to become one of the world s largest privately held, integrated FM companies. City FM are looking for an experienced Fire & Security Technician to look after the Reading region Our client is flexible where you live. Job Purpose: To be the technical specialist for designated stores responsible for undertaking first call response to Fire, CCTV, EAS, Access Control, PA, Automatic Pedestrian Gates. The purpose of this role is to carry out the technical repairs and PPM s. You will ensure that all technical and compliance paperwork is completed and up to date at ALL times. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down company Health and Safety policy. You will be comfortable working across a number of sites with minimum supervision and have the capability to liaise with On-Site Managers. You will be qualified to City and Guilds electrical. This is an outstanding opportunity for people looking to further their career in a multi-site environment where delivering service excellence is the over-riding objective. A hands-on, can-do and flexible approach to your work is an essential requirement. There is an on call rota of 1 week in every 4. Candidates must have a full and valid driving licence and be flexible to travel on a daily basis and occasional overnight stays. Ideal candidates will have FIA 1 & 5 but this is not essential, just preferred. Knowledge, Skills and Abilities: Electrical Competency Qualification (NVQ/City & Guilds) CCTV IP/analogue Systems Fire alarm Systems PC Literate To apply for this role please submit your full and up to date CV to Oliver Fox at PDA Search and Selection
This role is based at St Josephs School, Redhill. Though you will only work during term time, you will be paid a salary every month including school holidays. This role has a starting salary of £18,508.82 per annum for working 35 hours per week, 38.4 weeks per year (equivalent to £13.77 per hour, inclusive of holiday pay). Rewards and Benefits Competitive salary Final salary pension Discounts on various services including food shopping Health and wellbeing support Employee Assistance Programme Full induction Term time only hours that allow for good work/life balance Training and development opportunities, including a Level 3 Food Hygiene Qualification. About the Role Using your passion, creativity and enthusiasm, you will inspire a team to produce an outstanding menu using fresh ingredients. In addition to using your flair and passion to create great dishes, you will record meal transactions, control and?administer stock, order food and?sundry supplies, and take responsibility for the day to day running of a smooth kitchen. Your main goal will be to provide school children with tasty, nutritious meals that help them develop healthy bodies and minds. Customer service is at the front and centre of the Twelve15 Vision and Mission. You will be a fantastic communicator with an ability to work with our school clients and our customers to promote the benefits of the service we offer. The key skills we are looking for in our new chef manager are as follows: A passion and skill for cooking with an ability to deliver high levels of meals in a food production environment Health and Safety Certificate Level 1, and proven understanding of health and safety in a kitchen environment Level 2 Food Safety Certificate NVQ Level 2 in food preparation and cooking or equivalent IT and administrative skills Excellent communication skills (including teamwork, leadership, and customer service) Experience supervising staff and managing a kitchen Experience using catering equipment and the ability to train others Excellent time keeping and flexibility around locations. We'd also love to hear about any other relevant skills, interests, or knowledge that you could bring to the table. Perhaps you have detailed knowledge about allergies, or a particular interest in nutrition. Additionally, if you don't hold these qualifications but have a significant amount of experience catering for large groups of people in a management role, please don't hesitate in applying! Shortlisting In order for you to be considered for shortlisting, your CV and answers to the following questions will clearly evidence the knowledge, skills and qualifications listed above. The questions are: Why do you think eating healthily is so important for children and what is the impact of a healthy school meal for children? Please tell us about your experience of working in a kitchen, including the part you played in the production of food. What experience do you have supervising / managing staff responsible for producing large quantities of food? Please list any skills and qualifications you have that are relevant to this role. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 15/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Mar 29, 2024
Full time
This role is based at St Josephs School, Redhill. Though you will only work during term time, you will be paid a salary every month including school holidays. This role has a starting salary of £18,508.82 per annum for working 35 hours per week, 38.4 weeks per year (equivalent to £13.77 per hour, inclusive of holiday pay). Rewards and Benefits Competitive salary Final salary pension Discounts on various services including food shopping Health and wellbeing support Employee Assistance Programme Full induction Term time only hours that allow for good work/life balance Training and development opportunities, including a Level 3 Food Hygiene Qualification. About the Role Using your passion, creativity and enthusiasm, you will inspire a team to produce an outstanding menu using fresh ingredients. In addition to using your flair and passion to create great dishes, you will record meal transactions, control and?administer stock, order food and?sundry supplies, and take responsibility for the day to day running of a smooth kitchen. Your main goal will be to provide school children with tasty, nutritious meals that help them develop healthy bodies and minds. Customer service is at the front and centre of the Twelve15 Vision and Mission. You will be a fantastic communicator with an ability to work with our school clients and our customers to promote the benefits of the service we offer. The key skills we are looking for in our new chef manager are as follows: A passion and skill for cooking with an ability to deliver high levels of meals in a food production environment Health and Safety Certificate Level 1, and proven understanding of health and safety in a kitchen environment Level 2 Food Safety Certificate NVQ Level 2 in food preparation and cooking or equivalent IT and administrative skills Excellent communication skills (including teamwork, leadership, and customer service) Experience supervising staff and managing a kitchen Experience using catering equipment and the ability to train others Excellent time keeping and flexibility around locations. We'd also love to hear about any other relevant skills, interests, or knowledge that you could bring to the table. Perhaps you have detailed knowledge about allergies, or a particular interest in nutrition. Additionally, if you don't hold these qualifications but have a significant amount of experience catering for large groups of people in a management role, please don't hesitate in applying! Shortlisting In order for you to be considered for shortlisting, your CV and answers to the following questions will clearly evidence the knowledge, skills and qualifications listed above. The questions are: Why do you think eating healthily is so important for children and what is the impact of a healthy school meal for children? Please tell us about your experience of working in a kitchen, including the part you played in the production of food. What experience do you have supervising / managing staff responsible for producing large quantities of food? Please list any skills and qualifications you have that are relevant to this role. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 15/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Wallace Hind Selection LTD
Northampton, Northamptonshire
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Mar 29, 2024
Full time
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Menzies Distribution Solutions are currently recruiting for a Warehouse Administrator to work out of our Corby depot. The purpose of this role is to deliver general administrative and logistical support services for the overall efficient running of the depot and provide key information and support to the management team and will involve collaboration with the Admin Supervisor/Manager. The role requires diligence and the ability to maintain confidential information. Full-time, permanent 5 days per week, Monday to Friday. 1pm to 10pm Corby, NN17 £24,535 P/A Warehouse Administrator duties: • Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations. • Dealing with customer enquiries • Deal with any procurement needs • Identify opportunities for and initiate continuous improvement projects. • Data inputting • Provide timely, quality and accurate management information, (Weekly/Monthly) • General administration duties • Support with any other ad hoc administrative tasks Our ideal candidate: • Proficient knowledge of Microsoft office & Excel spread sheets, particularly words processing and spreadsheet skills • Familiarised with WMS (warehouse management system) • Customer Service oriented • Good written and verbal communication skills • Able to work under pressure Our benefits: Pension Scheme Cycle2Work scheme Employee Assistance Program SPIRIT Awards - Peer to Peer recognition INCLUSION Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
Mar 29, 2024
Full time
Menzies Distribution Solutions are currently recruiting for a Warehouse Administrator to work out of our Corby depot. The purpose of this role is to deliver general administrative and logistical support services for the overall efficient running of the depot and provide key information and support to the management team and will involve collaboration with the Admin Supervisor/Manager. The role requires diligence and the ability to maintain confidential information. Full-time, permanent 5 days per week, Monday to Friday. 1pm to 10pm Corby, NN17 £24,535 P/A Warehouse Administrator duties: • Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations. • Dealing with customer enquiries • Deal with any procurement needs • Identify opportunities for and initiate continuous improvement projects. • Data inputting • Provide timely, quality and accurate management information, (Weekly/Monthly) • General administration duties • Support with any other ad hoc administrative tasks Our ideal candidate: • Proficient knowledge of Microsoft office & Excel spread sheets, particularly words processing and spreadsheet skills • Familiarised with WMS (warehouse management system) • Customer Service oriented • Good written and verbal communication skills • Able to work under pressure Our benefits: Pension Scheme Cycle2Work scheme Employee Assistance Program SPIRIT Awards - Peer to Peer recognition INCLUSION Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
Summary We are recruiting a Holidays Manager to lead the National Trust's holiday cottage business in Cornwall. This substantial role will be responsible for a large team looking after holiday cottages across a wide geographical. A key aspect of the role will be successfully managing stakeholder relationships with General Managers and Let Estate teams. Hours: 37.5 hours per week Salary: £36,621 per annum Contract: Permanent What it's like to work here To succeed in this role as a Holidays Manager, you will need to have really high standards, be flexible in your approach and have skills that will contribute to our long-term, valuable holidays offer for our varied holiday portfolio. You will need strong organisational and leadership skills, financial acumen and a talent for problem solving. The successful Holidays Manager will be responsible for a large portfolio of holiday cottages in Heart of Cornwall and South East Cornwall. What you'll be doing Reporting to the Area Manager for Holidays in Cornwall, you will be a key member of the Holidays leadership team. As well as managing and growing the performance of the patch you look after, you will contribute to developing best practice in consistency and standards with the team. You will manage an established team of dedicated Holidays Operation Assistants with your Holidays Operation Assistant Managers working closely with your Compliance Coordinator and other colleagues. You will ensure that our team members feel valued and included as part of the team and equipped to give their best in executing their role. You will ensure the entire team remains guest focused, achieving the highest quality of guest satisfaction, maintenance and safety. The overall aim is for our guests to be delighted with their stay. You will need to work in partnership with the General Managers, Estate teams, other colleagues and our external partners to look after the properties and deliver the service agreement. Who we're looking for •Experience in an operational focused management role •Experience in leading and inspiring a team to an agreed set of results, contributing to their understanding and development •You have experience understanding and delivering customer needs and delivering a culture of excellent customer service in the hospitality industry •Ability to deliver results through successful cost control balanced with quality and to deadlines •Experience and skills in managing operational budgets •Experience of engaging with a wide range of stakeholders and working with colleagues, experts and external organisations to get things done. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Mar 29, 2024
Full time
Summary We are recruiting a Holidays Manager to lead the National Trust's holiday cottage business in Cornwall. This substantial role will be responsible for a large team looking after holiday cottages across a wide geographical. A key aspect of the role will be successfully managing stakeholder relationships with General Managers and Let Estate teams. Hours: 37.5 hours per week Salary: £36,621 per annum Contract: Permanent What it's like to work here To succeed in this role as a Holidays Manager, you will need to have really high standards, be flexible in your approach and have skills that will contribute to our long-term, valuable holidays offer for our varied holiday portfolio. You will need strong organisational and leadership skills, financial acumen and a talent for problem solving. The successful Holidays Manager will be responsible for a large portfolio of holiday cottages in Heart of Cornwall and South East Cornwall. What you'll be doing Reporting to the Area Manager for Holidays in Cornwall, you will be a key member of the Holidays leadership team. As well as managing and growing the performance of the patch you look after, you will contribute to developing best practice in consistency and standards with the team. You will manage an established team of dedicated Holidays Operation Assistants with your Holidays Operation Assistant Managers working closely with your Compliance Coordinator and other colleagues. You will ensure that our team members feel valued and included as part of the team and equipped to give their best in executing their role. You will ensure the entire team remains guest focused, achieving the highest quality of guest satisfaction, maintenance and safety. The overall aim is for our guests to be delighted with their stay. You will need to work in partnership with the General Managers, Estate teams, other colleagues and our external partners to look after the properties and deliver the service agreement. Who we're looking for •Experience in an operational focused management role •Experience in leading and inspiring a team to an agreed set of results, contributing to their understanding and development •You have experience understanding and delivering customer needs and delivering a culture of excellent customer service in the hospitality industry •Ability to deliver results through successful cost control balanced with quality and to deadlines •Experience and skills in managing operational budgets •Experience of engaging with a wide range of stakeholders and working with colleagues, experts and external organisations to get things done. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Customer Service Manager - Essex £35k + Bonus Join A vibrant & inspiring team & take ownership of their B2B customer service operations! Are you ready to take charge and drive excellence in administrative operations? Reporting directly to the Sales Director & managing one report, you will be responsible for managing the customer service and administrative operations for national and international business accounts and key national retail accounts. Key Responsibilities: Be the central administrative point of contact for multiple sales channels. Manage an administrative assistant, ensuring seamless collaboration. Handle inquiries, orders, and communications with efficiency and professionalism. Spearhead product launches and promotional deals, exceeding stakeholder expectations. Take complete control of national account management, from order processing to client communication. Develop robust processes to streamline departmental operations. Requirements: Proven success in running or continuously improving customer service or administrative departments. Proven experience working with B2B customers, ideally national retail accounts experience. Deep understanding of customer service and relationship management. Proficiency in Zendesk, SAP, or Dynamics system. Strong leadership and organisational skills. Perks: Opportunity to shape and professionalise a customer service administrative department. Collaborative environment with supportive leadership. Competitive salary and benefits package including Bonus paid quarterly. Huge career progression opportunities. We want to hear from you if you're ready to take on this exciting challenge with an established global brand and be a key player in our client's success! How to Apply: If you have the experience and ambition we are looking for in this hire, submit your CV or call Samantha Recruitment to discuss further.
Mar 29, 2024
Full time
Customer Service Manager - Essex £35k + Bonus Join A vibrant & inspiring team & take ownership of their B2B customer service operations! Are you ready to take charge and drive excellence in administrative operations? Reporting directly to the Sales Director & managing one report, you will be responsible for managing the customer service and administrative operations for national and international business accounts and key national retail accounts. Key Responsibilities: Be the central administrative point of contact for multiple sales channels. Manage an administrative assistant, ensuring seamless collaboration. Handle inquiries, orders, and communications with efficiency and professionalism. Spearhead product launches and promotional deals, exceeding stakeholder expectations. Take complete control of national account management, from order processing to client communication. Develop robust processes to streamline departmental operations. Requirements: Proven success in running or continuously improving customer service or administrative departments. Proven experience working with B2B customers, ideally national retail accounts experience. Deep understanding of customer service and relationship management. Proficiency in Zendesk, SAP, or Dynamics system. Strong leadership and organisational skills. Perks: Opportunity to shape and professionalise a customer service administrative department. Collaborative environment with supportive leadership. Competitive salary and benefits package including Bonus paid quarterly. Huge career progression opportunities. We want to hear from you if you're ready to take on this exciting challenge with an established global brand and be a key player in our client's success! How to Apply: If you have the experience and ambition we are looking for in this hire, submit your CV or call Samantha Recruitment to discuss further.
Retail Loss Prevention Officer (Retail Security Officer) Salary: Up to 24,000 depending on experience, plus bonus, discounts. Hours: Days only (5 days from 7 on a rota basis, hours between 10am - 8pm). Up to 42 hours per week. Guaranteed hours contract. Location: Aberdeen City Centre We are seeking customer focused Retail Loss Prevention Officers to join a leading fashion retailer. This is a permanent role and offers opportunity for long term career progression. The position offers a great salary, benefits & company bonus. Ideally you will have prior experience as a retail loss prevention officer, store detective or retail security officer. Your duties will include: Providing a customer focused security presence Ensuring a safe and secure environment for staff and visitors Acting as a uniformed visual deterrent to shoplifters and security incidents Following the ASCONE principle Meeting and greeting customers in a friendly manner Security patrols of the store Work closely with store associates and the Store Manager Conducting internal investigations into stock loss, fraud and theft. Monitoring CCTV and security systems Key holding Report all security incidents in the store Staff searches Retail security duties You should be: Fully flexible to work 5 out of 7 days including some weekends Hardworking and self-motivated Good time management and able to work under pressure Customer focused Ideally you will have retail security officer, retail store or loss prevention experience or experience as a store detective. Momentum Recruitment Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Facilities Management
Mar 29, 2024
Full time
Retail Loss Prevention Officer (Retail Security Officer) Salary: Up to 24,000 depending on experience, plus bonus, discounts. Hours: Days only (5 days from 7 on a rota basis, hours between 10am - 8pm). Up to 42 hours per week. Guaranteed hours contract. Location: Aberdeen City Centre We are seeking customer focused Retail Loss Prevention Officers to join a leading fashion retailer. This is a permanent role and offers opportunity for long term career progression. The position offers a great salary, benefits & company bonus. Ideally you will have prior experience as a retail loss prevention officer, store detective or retail security officer. Your duties will include: Providing a customer focused security presence Ensuring a safe and secure environment for staff and visitors Acting as a uniformed visual deterrent to shoplifters and security incidents Following the ASCONE principle Meeting and greeting customers in a friendly manner Security patrols of the store Work closely with store associates and the Store Manager Conducting internal investigations into stock loss, fraud and theft. Monitoring CCTV and security systems Key holding Report all security incidents in the store Staff searches Retail security duties You should be: Fully flexible to work 5 out of 7 days including some weekends Hardworking and self-motivated Good time management and able to work under pressure Customer focused Ideally you will have retail security officer, retail store or loss prevention experience or experience as a store detective. Momentum Recruitment Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Facilities Management
Retail Loss Prevention Officer (Retail Security Officer) Salary: Up to 24,000 depending on experience, plus bonus, discounts. Hours: Days only (5 days from 7 on a rota basis, hours between 10am - 8pm). Up to 42 hours per week. Guaranteed hours contract. Location: Cribbs Causeway We are seeking customer focused Retail Loss Prevention Officers to join a leading fashion retailer. This is a permanent role and offers opportunity for long term career progression. The position offers a great salary, benefits & company bonus. Ideally you will have prior experience as a retail loss prevention officer, store detective or retail security officer. Your duties will include: Providing a customer focused security presence Ensuring a safe and secure environment for staff and visitors Acting as a uniformed visual deterrent to shoplifters and security incidents Following the ASCONE principle Meeting and greeting customers in a friendly manner Security patrols of the store Work closely with store associates and the Store Manager Conducting internal investigations into stock loss, fraud and theft. Monitoring CCTV and security systems Key holding Report all security incidents in the store Staff searches Retail security duties You should be: Fully flexible to work 5 out of 7 days including some weekends Hardworking and self-motivated Good time management and able to work under pressure Customer focused Ideally you will have retail security officer, retail store or loss prevention experience or experience as a store detective. Momentum Recruitment Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Facilities Management
Mar 29, 2024
Full time
Retail Loss Prevention Officer (Retail Security Officer) Salary: Up to 24,000 depending on experience, plus bonus, discounts. Hours: Days only (5 days from 7 on a rota basis, hours between 10am - 8pm). Up to 42 hours per week. Guaranteed hours contract. Location: Cribbs Causeway We are seeking customer focused Retail Loss Prevention Officers to join a leading fashion retailer. This is a permanent role and offers opportunity for long term career progression. The position offers a great salary, benefits & company bonus. Ideally you will have prior experience as a retail loss prevention officer, store detective or retail security officer. Your duties will include: Providing a customer focused security presence Ensuring a safe and secure environment for staff and visitors Acting as a uniformed visual deterrent to shoplifters and security incidents Following the ASCONE principle Meeting and greeting customers in a friendly manner Security patrols of the store Work closely with store associates and the Store Manager Conducting internal investigations into stock loss, fraud and theft. Monitoring CCTV and security systems Key holding Report all security incidents in the store Staff searches Retail security duties You should be: Fully flexible to work 5 out of 7 days including some weekends Hardworking and self-motivated Good time management and able to work under pressure Customer focused Ideally you will have retail security officer, retail store or loss prevention experience or experience as a store detective. Momentum Recruitment Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Facilities Management
Job Title: Dispatch Administrator Location: Reigate Salary: £26,000 - £28,000 Reporting to: Internal Operations Manager Our client is a leading emergency plumbing and heating company based in Reigate, Surrey. As a company they carry out circa 8000 home visits per month; varying from minor repairs to extensive installation works. With offices in Reigate and Basingstoke they are a growing Business of 110+ Engineers and 30+ Office staff. Job Summary The Dispatch Administrator will be responsible for ensuring smooth communication between our customers, field technicians, and management team to facilitate timely and effective service delivery. Duties - Receive incoming service requests from customers via phone, email, or online platforms. - Assess the nature and urgency of each request and prioritise accordingly. - Coordinate with Engineers to schedule service appointments based on availability and urgency. - Dispatch Engineers to service locations efficiently and in a timely manner. - Serve as the primary point of contact between customers and Engineers. - Provide updates to customers regarding Engineer arrival times and any delays. - Communicate any changes or updates to service appointments promptly to all parties involved. - Ensure clear and effective communication between Engineers and the management team. - Provide exceptional customer service by addressing customer inquiries, concerns, and complaints in a professional and courteous manner. - Ensure customer satisfaction by following up on service appointments and addressing any issues promptly. - Being responsible achieving SLAs set by our contracts with Corporate Customers. Including Insurance Companies, Facilities Management companies and many other multi-site operators. - All works to be carried out compliant with Data Protection rules and regulations. - Capturing of all information required to compile information spreadsheets and data reports. Key Skills for the Role Previous experience in a dispatch role is desired Strong communication skills including in person, on the phone and via email. Strong IT skills with key systems used in the business; Microsoft Office and Microsoft 365. Experience of leading within a fast-moving Organisation would be advantageous - preferably in a Trade or Home Visit based organisation. What we Offer our Team - Pension (Royal London) - 20 days holiday plus bank holidays - Group Life Assurance (post 6 month qualifying period) - Group Medical Cash Plan (post 6 month qualifying period) - Access to certain benefits and discounts - Annual discretionary bonus scheme - Overtime options available - Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Mar 29, 2024
Full time
Job Title: Dispatch Administrator Location: Reigate Salary: £26,000 - £28,000 Reporting to: Internal Operations Manager Our client is a leading emergency plumbing and heating company based in Reigate, Surrey. As a company they carry out circa 8000 home visits per month; varying from minor repairs to extensive installation works. With offices in Reigate and Basingstoke they are a growing Business of 110+ Engineers and 30+ Office staff. Job Summary The Dispatch Administrator will be responsible for ensuring smooth communication between our customers, field technicians, and management team to facilitate timely and effective service delivery. Duties - Receive incoming service requests from customers via phone, email, or online platforms. - Assess the nature and urgency of each request and prioritise accordingly. - Coordinate with Engineers to schedule service appointments based on availability and urgency. - Dispatch Engineers to service locations efficiently and in a timely manner. - Serve as the primary point of contact between customers and Engineers. - Provide updates to customers regarding Engineer arrival times and any delays. - Communicate any changes or updates to service appointments promptly to all parties involved. - Ensure clear and effective communication between Engineers and the management team. - Provide exceptional customer service by addressing customer inquiries, concerns, and complaints in a professional and courteous manner. - Ensure customer satisfaction by following up on service appointments and addressing any issues promptly. - Being responsible achieving SLAs set by our contracts with Corporate Customers. Including Insurance Companies, Facilities Management companies and many other multi-site operators. - All works to be carried out compliant with Data Protection rules and regulations. - Capturing of all information required to compile information spreadsheets and data reports. Key Skills for the Role Previous experience in a dispatch role is desired Strong communication skills including in person, on the phone and via email. Strong IT skills with key systems used in the business; Microsoft Office and Microsoft 365. Experience of leading within a fast-moving Organisation would be advantageous - preferably in a Trade or Home Visit based organisation. What we Offer our Team - Pension (Royal London) - 20 days holiday plus bank holidays - Group Life Assurance (post 6 month qualifying period) - Group Medical Cash Plan (post 6 month qualifying period) - Access to certain benefits and discounts - Annual discretionary bonus scheme - Overtime options available - Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Would you like to be an integral part of an agile and dynamic forensic accounting and valuations team? Mazars is looking for an experienced qualified accountant to join our established and constantly growing Forensic & Valuation Services team, where you will focus on our Disputes engagements and play a pivotal role in our growing Birmingham practice. You will work alongside a diverse and experienced group where your personal development is at the forefront of our culture. About the role There will be opportunities to work on a variety of high-profile Disputes engagements, providing experience across a range of sectors and developing a number of different skill sets. Our typical disputes engagements include acting as party appointed expert, single joint expert or advisor in a host of litigation, English and international arbitration and Alternative Dispute Resolution procedures. We are instructed on a vast array of disputes, which can include post-transaction disputes, breach of warranty disputes, breach of contract disputes, regulatory investigations, technical accounting disputes, professional negligence claims and investment arbitration disputes, to name just a few. Day to day work covers a wide range of tasks, with almost every day requiring something different. You may find yourself drafting an expert report, overseeing technical analysis or research by junior team members, assessing appropriate treatment under accounting standards, liaising with clients or intermediaries, or crafting project strategy and approach alongside senior team members. You will have the opportunity to work alongside all of our practitioners in Disputes, Investigations and Valuations, as we operate as a truly national practice across all areas of forensic and valuation services by embracing a hybrid working model. As a member of this busy and growing team you will be instrumental in ensuring that client expectations are met through the provision of a quality product within an agreed budget and timescale. In addition, you will be actively involved in the growth and development of the forensic and valuations practice in Birmingham and more broadly, including by participating in business development activities and contributing to the development of junior team members. As a Manager your typical daily duties will include: Working independently on assigned tasks and coaching junior team members Supervising in-depth document reviews or targeted financial analysis of data by junior team members Assisting senior team members with preparing quality written reports Contributing to the efficient operation of each project by proactively providing support to associate directors, directors and partners Contributing to non-chargeable work in the team, including the preparation of client proposals and business development opportunities Attending in-house training as required Having an awareness of the various services provided by Mazars What are we looking for? Previous forensic and/or valuations experience is beneficial but not required. We are looking for an experienced qualified accountant (ACA/ACCA/ICAS) who is ambitious and team-orientated, with a passion for delivering outstanding work product with a high attention to detail. The following skills and experience are particularly important: Strong ability to analyse data/information thoroughly and apply a methodical approach Inquisitive mindset and sound judgement Creative thinking High level of attention to detail Time management skills, including ability to organise and prioritise workload Takes ownership of assigned tasks and adopts a pro-active approach Ability to build relationships Credible and effective communication skills (written and verbal) Affinity with our values; in particular, respect for individuals, diversity and integrity Actively seeks to enhance own expertise and knowledge Demonstrates drive and commitment to self-development and development of others Professional approach to work and clients IT proficiency About Mazars Mazars is a leading international professional services firm delivering exceptional quality in audit, accounting, tax, financial advisory, outsourcing and consulting. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Mazars, we celebrate individuality and thrive on teamwork. We give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change and make an impact so that everyone can reach their full potential. Central Birmingham based office location with a hybrid working model! Being inclusive is core to our culture at Mazars; we want to ensure everyone, whether in the recruitment process or beyond is fully supported to be their unique self. To read more about our approach click here . Our aim is to make the recruitment process as accessible and inclusive as possible - please contact us to discuss any changes you may require so we can work with you to support you throughout your application.
Mar 29, 2024
Full time
Would you like to be an integral part of an agile and dynamic forensic accounting and valuations team? Mazars is looking for an experienced qualified accountant to join our established and constantly growing Forensic & Valuation Services team, where you will focus on our Disputes engagements and play a pivotal role in our growing Birmingham practice. You will work alongside a diverse and experienced group where your personal development is at the forefront of our culture. About the role There will be opportunities to work on a variety of high-profile Disputes engagements, providing experience across a range of sectors and developing a number of different skill sets. Our typical disputes engagements include acting as party appointed expert, single joint expert or advisor in a host of litigation, English and international arbitration and Alternative Dispute Resolution procedures. We are instructed on a vast array of disputes, which can include post-transaction disputes, breach of warranty disputes, breach of contract disputes, regulatory investigations, technical accounting disputes, professional negligence claims and investment arbitration disputes, to name just a few. Day to day work covers a wide range of tasks, with almost every day requiring something different. You may find yourself drafting an expert report, overseeing technical analysis or research by junior team members, assessing appropriate treatment under accounting standards, liaising with clients or intermediaries, or crafting project strategy and approach alongside senior team members. You will have the opportunity to work alongside all of our practitioners in Disputes, Investigations and Valuations, as we operate as a truly national practice across all areas of forensic and valuation services by embracing a hybrid working model. As a member of this busy and growing team you will be instrumental in ensuring that client expectations are met through the provision of a quality product within an agreed budget and timescale. In addition, you will be actively involved in the growth and development of the forensic and valuations practice in Birmingham and more broadly, including by participating in business development activities and contributing to the development of junior team members. As a Manager your typical daily duties will include: Working independently on assigned tasks and coaching junior team members Supervising in-depth document reviews or targeted financial analysis of data by junior team members Assisting senior team members with preparing quality written reports Contributing to the efficient operation of each project by proactively providing support to associate directors, directors and partners Contributing to non-chargeable work in the team, including the preparation of client proposals and business development opportunities Attending in-house training as required Having an awareness of the various services provided by Mazars What are we looking for? Previous forensic and/or valuations experience is beneficial but not required. We are looking for an experienced qualified accountant (ACA/ACCA/ICAS) who is ambitious and team-orientated, with a passion for delivering outstanding work product with a high attention to detail. The following skills and experience are particularly important: Strong ability to analyse data/information thoroughly and apply a methodical approach Inquisitive mindset and sound judgement Creative thinking High level of attention to detail Time management skills, including ability to organise and prioritise workload Takes ownership of assigned tasks and adopts a pro-active approach Ability to build relationships Credible and effective communication skills (written and verbal) Affinity with our values; in particular, respect for individuals, diversity and integrity Actively seeks to enhance own expertise and knowledge Demonstrates drive and commitment to self-development and development of others Professional approach to work and clients IT proficiency About Mazars Mazars is a leading international professional services firm delivering exceptional quality in audit, accounting, tax, financial advisory, outsourcing and consulting. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Mazars, we celebrate individuality and thrive on teamwork. We give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change and make an impact so that everyone can reach their full potential. Central Birmingham based office location with a hybrid working model! Being inclusive is core to our culture at Mazars; we want to ensure everyone, whether in the recruitment process or beyond is fully supported to be their unique self. To read more about our approach click here . Our aim is to make the recruitment process as accessible and inclusive as possible - please contact us to discuss any changes you may require so we can work with you to support you throughout your application.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalization team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalization you will develop the strategy and vision for maximizing customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalization across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organization. This role will report to the VP of Personalization & Search, and partner closely with teams across the organization to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalized content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalization product roadmaps and features based on this strategic vision and define prioritized feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalization and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritization tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 29, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalization team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalization you will develop the strategy and vision for maximizing customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalization across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organization. This role will report to the VP of Personalization & Search, and partner closely with teams across the organization to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalized content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalization product roadmaps and features based on this strategic vision and define prioritized feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalization and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritization tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Health Case Management Limited
Peterborough, Cambridgeshire
Rehabilitation Case Manager - Brain Injury, Spinal Cord or Paediatrics Location: Home based with regional travel (Peterborough/South East) Salary: 40-50,000 depending on clinical experience, plus benefits including bonus and travel expenses. Do you want a rewarding career supporting injured people on their rehabilitation journey? Using your clinical expertise to assess and understand an injured person's specific needs and use your professional skills to maximise recovery outcomes and coordinate all aspects of their treatment. This extends beyond the individual's presenting physical and functional abilities, and encompasses all aspects of their social and vocational situations and life participation. This is a home based role with travel to visit your caseload of patients within your region. This role offers excellent work-life balance and flexibility. Key Responsibilities Instructing, coordinating and progressing multi-disciplinary intervention with your client as the central focus Working alongside other invested stakeholders, such as solicitors and insurers, allowing access to funding for private and augmentative intervention that may not be possible within standard statutory service provision Conducting thorough assessments of patients to determine clinical needs and circumstantial context and maximise recovery outcomes Independently manage caseload of patients and maintain deadlines for reporting and other administrative elements of each case Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills UK recognised qualification in Nursing, Physiotherapy, Occupational Therapy, Clinical Psychology Active professional board registration and public liability insurance (such as HCPC) Working from within the UK, in the stipulated geographic location Five years of clinical/practitioner experience with a specialist focus on either brain injury/neurorehabilitation, spinal injury or paediatrics. An understanding of statutory services provisions in relation to life-changing injuries Experience in the field of rehabilitation case management OR experience of the personal injury market highly preferred Excellent written skills - compilation of extensive reports, attention to detail, professional email communication Ability to assess holistically and compile clinically sound recommendations for intervention Ability to direct and co-ordinate a multitude of different services to ensure effective outcomes Ability to convince and influence stakeholders by sound clinical judgement and reasoning Willingness to travel to hospital, residential and clinic locations under own means or via public transport This role would suit an experienced Case Manager with a specialism in Brain or Spinal Injury, Neurorehab or Paediatrics. Or an experienced specialist clinician who is looking to change career in case management. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Mar 29, 2024
Full time
Rehabilitation Case Manager - Brain Injury, Spinal Cord or Paediatrics Location: Home based with regional travel (Peterborough/South East) Salary: 40-50,000 depending on clinical experience, plus benefits including bonus and travel expenses. Do you want a rewarding career supporting injured people on their rehabilitation journey? Using your clinical expertise to assess and understand an injured person's specific needs and use your professional skills to maximise recovery outcomes and coordinate all aspects of their treatment. This extends beyond the individual's presenting physical and functional abilities, and encompasses all aspects of their social and vocational situations and life participation. This is a home based role with travel to visit your caseload of patients within your region. This role offers excellent work-life balance and flexibility. Key Responsibilities Instructing, coordinating and progressing multi-disciplinary intervention with your client as the central focus Working alongside other invested stakeholders, such as solicitors and insurers, allowing access to funding for private and augmentative intervention that may not be possible within standard statutory service provision Conducting thorough assessments of patients to determine clinical needs and circumstantial context and maximise recovery outcomes Independently manage caseload of patients and maintain deadlines for reporting and other administrative elements of each case Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills UK recognised qualification in Nursing, Physiotherapy, Occupational Therapy, Clinical Psychology Active professional board registration and public liability insurance (such as HCPC) Working from within the UK, in the stipulated geographic location Five years of clinical/practitioner experience with a specialist focus on either brain injury/neurorehabilitation, spinal injury or paediatrics. An understanding of statutory services provisions in relation to life-changing injuries Experience in the field of rehabilitation case management OR experience of the personal injury market highly preferred Excellent written skills - compilation of extensive reports, attention to detail, professional email communication Ability to assess holistically and compile clinically sound recommendations for intervention Ability to direct and co-ordinate a multitude of different services to ensure effective outcomes Ability to convince and influence stakeholders by sound clinical judgement and reasoning Willingness to travel to hospital, residential and clinic locations under own means or via public transport This role would suit an experienced Case Manager with a specialism in Brain or Spinal Injury, Neurorehab or Paediatrics. Or an experienced specialist clinician who is looking to change career in case management. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Mar 29, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
IFA Paraplanning Team Manager About Berkshire IFA Berkshire IFA specialises in the financial well being of our clients. We specialise in pensions and family wealth planning. Our mission is to give all our client's financial security by offering the very highest levels of service and focusing on delivering the very best client outcomes. The Opportunity We are looking for an IFA Paraplanning Team Manager who has gained their experience while working in an IFA support team. This role will include all-encompassing aspects of people management, including mentoring, support, training, and recruitment within the team. You will be responsible for managing a team of paraplanners to deliver an exceptional level of service to both our financial planners and clients. The role is incredibly varied and demanding, you will require a high level of organisation and strong management and communication skills. We are determined to ensure our clients receive exemplary client service and it is vital that the function puts the client first in all aspects of its day-to-day duties. The Remit Includes People Management - manage a team of 4 (growing to 6), act as an inspirational manager, motivating and inspiring teams as well as managing performance when necessary, so it meets the expectations of the business. Recruitment - recruitment of paraplanning team when required. Management of Workflow - manage the day-to-day work of the team. Learning & Development - Monitoring of the team's T&C plans, using the appropriate tools to identifying training needs and delivering training as required. Process Improvement - work with the Client Servicing Director to improve efficiencies within the team. MI - working with the Client Servicing Director to development of KPI's for monitoring staff case load and performance and ensuring adherence to policy and process. Attending management meetings and team meetings as required. The Candidate The successful candidate may already be a successful IFA Paraplanning Manager or an experienced Paraplanner who is looking for their next move into management, with a well-established Financial Service firm. This candidate should be able to demonstrate their experience in training and coaching other team members. This candidate will aspire to use their own knowledge and experience to help deliver the highest level of service to our clients. The Job Description Your role will be managing the IFA Paraplanning Team in all aspects of the advice process: Responsible for directly managing the Paraplanning Team Manage the day-to-day workload of the team. Ensuring all tasks are completed in a timely manner. Prioritise work queues and meet deadlines. Monitor team workflows ensuring there is clear oversight over individual capacity and performance. Providing peer checking as appropriate. Work with financial planners, administration team and the client servicing director to prioritise and meet the needs of the business and clients. deal with any escalations in a timely and efficient manner. Complete Recommendation Reports: Analyse clients' financial needs and goals, to develop lifetime planning strategies and to proactively provide an ongoing advice service to our clients. Attend meetings with clients alongside advisers when required. Carry out product and fund research using research tools. Prepare cash flow modelling and pension income drawdown forecasts. Prepare illustrations, recommendation reports and client correspondence to target deadlines. Ensure all client work is compliant and supported with relevant paperwork. • Complete 121 reviews: Provide new joiners a comprehensive induction and monitor/record the ongoing training requirements of the paraplanning team. Identify strengths and areas of development within the team and organise structured training to improve knowledge base and skills within the team. Encourage and support personal development, professional exams and progression within the support and wider teams as appropriate. Providing objective and constructive feedback to staff that enables them to develop, dealing promptly and fairly with performance. Monitoring the work of staff to minimise error rates and promote a "right first time", quality assured service. Coaching the team to help get the best performance from the individuals and the team. Leadership: Work with the Client Servicing Director to: Create and maintain all Suitability and letter templates are kept up to date. Run regular team meetings. Act as an inspirational manager, able to mentor and motivate teams so they provide an excellent service to both clients and planners. Plan and manage Tax Year End Ensure business processes and policies are adhered throughout the office. Ensure operational governanance and adherence to FCA (Financial Conduct Authority) rules as defined in the firm's compliance procedures. Deliver process improvements. Skills required: Diploma Level 4 qualifications. Proven experience within a Financial Advice environment (preferably independent). Ability to motivate and coach teams to perform at a high level. Excellent organisational, communication and interpersonal skills. Experience using a range of Provider websites, including illustrations and New Business processing. Fully competent in desktop applications (proficient in Microsoft Word, Excel and Outlook). Skills Desirable: Continuation to Chartered or equivalent qualifications are highly desirable. Familiarity with all the major providers such as Transact, L&G, Aegon, Standard Life, Aviva and Prudential - to name a few. Experience with increasing business production efficiency and managing a team to increase output
Mar 29, 2024
Full time
IFA Paraplanning Team Manager About Berkshire IFA Berkshire IFA specialises in the financial well being of our clients. We specialise in pensions and family wealth planning. Our mission is to give all our client's financial security by offering the very highest levels of service and focusing on delivering the very best client outcomes. The Opportunity We are looking for an IFA Paraplanning Team Manager who has gained their experience while working in an IFA support team. This role will include all-encompassing aspects of people management, including mentoring, support, training, and recruitment within the team. You will be responsible for managing a team of paraplanners to deliver an exceptional level of service to both our financial planners and clients. The role is incredibly varied and demanding, you will require a high level of organisation and strong management and communication skills. We are determined to ensure our clients receive exemplary client service and it is vital that the function puts the client first in all aspects of its day-to-day duties. The Remit Includes People Management - manage a team of 4 (growing to 6), act as an inspirational manager, motivating and inspiring teams as well as managing performance when necessary, so it meets the expectations of the business. Recruitment - recruitment of paraplanning team when required. Management of Workflow - manage the day-to-day work of the team. Learning & Development - Monitoring of the team's T&C plans, using the appropriate tools to identifying training needs and delivering training as required. Process Improvement - work with the Client Servicing Director to improve efficiencies within the team. MI - working with the Client Servicing Director to development of KPI's for monitoring staff case load and performance and ensuring adherence to policy and process. Attending management meetings and team meetings as required. The Candidate The successful candidate may already be a successful IFA Paraplanning Manager or an experienced Paraplanner who is looking for their next move into management, with a well-established Financial Service firm. This candidate should be able to demonstrate their experience in training and coaching other team members. This candidate will aspire to use their own knowledge and experience to help deliver the highest level of service to our clients. The Job Description Your role will be managing the IFA Paraplanning Team in all aspects of the advice process: Responsible for directly managing the Paraplanning Team Manage the day-to-day workload of the team. Ensuring all tasks are completed in a timely manner. Prioritise work queues and meet deadlines. Monitor team workflows ensuring there is clear oversight over individual capacity and performance. Providing peer checking as appropriate. Work with financial planners, administration team and the client servicing director to prioritise and meet the needs of the business and clients. deal with any escalations in a timely and efficient manner. Complete Recommendation Reports: Analyse clients' financial needs and goals, to develop lifetime planning strategies and to proactively provide an ongoing advice service to our clients. Attend meetings with clients alongside advisers when required. Carry out product and fund research using research tools. Prepare cash flow modelling and pension income drawdown forecasts. Prepare illustrations, recommendation reports and client correspondence to target deadlines. Ensure all client work is compliant and supported with relevant paperwork. • Complete 121 reviews: Provide new joiners a comprehensive induction and monitor/record the ongoing training requirements of the paraplanning team. Identify strengths and areas of development within the team and organise structured training to improve knowledge base and skills within the team. Encourage and support personal development, professional exams and progression within the support and wider teams as appropriate. Providing objective and constructive feedback to staff that enables them to develop, dealing promptly and fairly with performance. Monitoring the work of staff to minimise error rates and promote a "right first time", quality assured service. Coaching the team to help get the best performance from the individuals and the team. Leadership: Work with the Client Servicing Director to: Create and maintain all Suitability and letter templates are kept up to date. Run regular team meetings. Act as an inspirational manager, able to mentor and motivate teams so they provide an excellent service to both clients and planners. Plan and manage Tax Year End Ensure business processes and policies are adhered throughout the office. Ensure operational governanance and adherence to FCA (Financial Conduct Authority) rules as defined in the firm's compliance procedures. Deliver process improvements. Skills required: Diploma Level 4 qualifications. Proven experience within a Financial Advice environment (preferably independent). Ability to motivate and coach teams to perform at a high level. Excellent organisational, communication and interpersonal skills. Experience using a range of Provider websites, including illustrations and New Business processing. Fully competent in desktop applications (proficient in Microsoft Word, Excel and Outlook). Skills Desirable: Continuation to Chartered or equivalent qualifications are highly desirable. Familiarity with all the major providers such as Transact, L&G, Aegon, Standard Life, Aviva and Prudential - to name a few. Experience with increasing business production efficiency and managing a team to increase output
Site Supervisor/ FM/ prison maintenance A large FM and Maintenance contractor who run the contract for the Ministry of Justice to maintain Uk Prisons has an exciting opportunity For a Site FM supervisor to join the team based in Market Harborough (Gartree Prison). This is a temporary role but has the potential to go permanently. The role will require security vetting and clearance. It will also include working on an on-call rota. The role • Assist in and lead the delivery of a range of facilities services to the prison in line with contractual commitments. Compliance focused. • To manage and deliver a proactive service in delivering planned maintenance and remedials on behalf of the client via on-site staff and contracted labour resources. • Plan and programme maintenance activities according to the Compliance programme and within the CAFM system, prioritising work in a hierarchy of safety, compliance and contractual requirements. • Assist in the day to day running of the Estate, leading a team of building engineers (Electricians, plumbers, jokers etc), Stores People and Cleaners whilst working with contractors on site. • Help to maintain standards as set out in the Service Level Agreement. • Communicate problems and concerns promptly through line management, ensuring quick resolution. • Ensure the health, safety and security of staff, contractors, premises, and equipment by encouraging and monitoring best practices at all times. • Check and sign timesheets in accordance with procedures. • Ensure all requirements are met through liaising with HMPS management to receive and manage expectations. What are we looking for? • Previous experience of working within the Facilities/Estate arena. • Must be technically qualified. Trade qualification minimum. • Facilities Management qualifications are advantageous. • Extensive knowledge of Health and Safety legislation and compliance. • IT Literate. • Team management, working on own initiative, understand deadlines and priority. • To Supervise, Lead and deliver a proactive service in delivering Planned maintenance and remedials on behalf of the client. • To supervise and lead all teams' PPM activities in line with company procedures and in adherence to site rules inclusive of Health and safety, environmental and quality systems. • To provide a single point of contact for the team members allocated to PPM and compliance services. • To Lead the team in line with site and company policies and procedures. • To deliver all agreed KPI - SLA targets and objectives set to meet our contractual obligations. • To set the standard by demonstrating a professional approach whilst delivering and supervising the team. • Provide appropriate challenge and assurance to ensure that work is delivered to the highest standard and to Health and Safety. • Build a solid relationship with key influential persons and maintain that momentum. • To deputise for the Site Manager as and when requested. • To deputise for the Works Supervisor as and when requested. • Point of Contact for all contractors and ensure receipt of compliance documentation including competencies, certificates, Risk Assessments and Method Statements. • Contractor management of outsourced services, including specialist hard services, fire systems, lifts, hygiene, water and waste management. • Act as the approved person for a given discipline if qualified and competent (HV/LV electrical work, pressure systems, confined spaces, steam etc). • Maintain and seek to improve the safety culture and health/wellbeing within the team by delivering Tool Box Talks and enforcing Zero Code. • Oversee and Supervise the Office Administrator and that elements of the contract are maintained and completed to support contract delivery in accordance with the contract & KPI's. • To manage the site compliance register and ensure weekly submission to MOJ. Compliance Ensure contractors are booked in within the required time frame to deliver the service. • To manage remedial works via contractors. What you need to do now If you're interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now. If this job isn't\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 29, 2024
Seasonal
Site Supervisor/ FM/ prison maintenance A large FM and Maintenance contractor who run the contract for the Ministry of Justice to maintain Uk Prisons has an exciting opportunity For a Site FM supervisor to join the team based in Market Harborough (Gartree Prison). This is a temporary role but has the potential to go permanently. The role will require security vetting and clearance. It will also include working on an on-call rota. The role • Assist in and lead the delivery of a range of facilities services to the prison in line with contractual commitments. Compliance focused. • To manage and deliver a proactive service in delivering planned maintenance and remedials on behalf of the client via on-site staff and contracted labour resources. • Plan and programme maintenance activities according to the Compliance programme and within the CAFM system, prioritising work in a hierarchy of safety, compliance and contractual requirements. • Assist in the day to day running of the Estate, leading a team of building engineers (Electricians, plumbers, jokers etc), Stores People and Cleaners whilst working with contractors on site. • Help to maintain standards as set out in the Service Level Agreement. • Communicate problems and concerns promptly through line management, ensuring quick resolution. • Ensure the health, safety and security of staff, contractors, premises, and equipment by encouraging and monitoring best practices at all times. • Check and sign timesheets in accordance with procedures. • Ensure all requirements are met through liaising with HMPS management to receive and manage expectations. What are we looking for? • Previous experience of working within the Facilities/Estate arena. • Must be technically qualified. Trade qualification minimum. • Facilities Management qualifications are advantageous. • Extensive knowledge of Health and Safety legislation and compliance. • IT Literate. • Team management, working on own initiative, understand deadlines and priority. • To Supervise, Lead and deliver a proactive service in delivering Planned maintenance and remedials on behalf of the client. • To supervise and lead all teams' PPM activities in line with company procedures and in adherence to site rules inclusive of Health and safety, environmental and quality systems. • To provide a single point of contact for the team members allocated to PPM and compliance services. • To Lead the team in line with site and company policies and procedures. • To deliver all agreed KPI - SLA targets and objectives set to meet our contractual obligations. • To set the standard by demonstrating a professional approach whilst delivering and supervising the team. • Provide appropriate challenge and assurance to ensure that work is delivered to the highest standard and to Health and Safety. • Build a solid relationship with key influential persons and maintain that momentum. • To deputise for the Site Manager as and when requested. • To deputise for the Works Supervisor as and when requested. • Point of Contact for all contractors and ensure receipt of compliance documentation including competencies, certificates, Risk Assessments and Method Statements. • Contractor management of outsourced services, including specialist hard services, fire systems, lifts, hygiene, water and waste management. • Act as the approved person for a given discipline if qualified and competent (HV/LV electrical work, pressure systems, confined spaces, steam etc). • Maintain and seek to improve the safety culture and health/wellbeing within the team by delivering Tool Box Talks and enforcing Zero Code. • Oversee and Supervise the Office Administrator and that elements of the contract are maintained and completed to support contract delivery in accordance with the contract & KPI's. • To manage the site compliance register and ensure weekly submission to MOJ. Compliance Ensure contractors are booked in within the required time frame to deliver the service. • To manage remedial works via contractors. What you need to do now If you're interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now. If this job isn't\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Liberty is a property services provider to public, domestic and commercial clients across the UK. Established in 1969, we offer professional gas installation, maintenance and servicing, as well as energy solutions, electrical installations and property building and maintenance services. The role offers the choice to be based and work out of any one of our Northern Offices in Salford, Knowsley or Ellesmere Port. Joining us as the Senior Commercial Manager, you will be accountable for the risk and opportunity management for the life cycle of all our contracts from bidding to close. These include contracts for one off construction projects, including some exciting decarbonisation opportunities, and a variety of high value & long-term maintenance services (heating & compliance and repairs & maintenance services). This position would suit a driven Senior Commercial Manager looking for the next step in their career, taking ownership and responsibility for the seamless transition from pre-contract to contract close. A key role within the Liberty team, you will be responsible for leading the commercial and quantity surveying teams across Liberty to fulfil the commercial strategies, maximising contract profitability and mitigating risk. You will develop and maintain strong working relationships, both with internal stakeholders and external clients, and have the ability to lead and manage multiple projects at the same time. With proven experience in a similar role and a degree in quantity surveying or commercial management, the successful candidate will have excellent communication and negotiation skills and will have the ability to deliver on the key organisational objectives. We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 25 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards. Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this role. As part of our recruitment process all employees need to be vetted and undertake pre employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Senior Commercial Manager, click apply below we want to hear from you! Closing date: 25th April 2024 (we reserve the right to close this vacancy earlier depending on number of applications).
Mar 29, 2024
Full time
Liberty is a property services provider to public, domestic and commercial clients across the UK. Established in 1969, we offer professional gas installation, maintenance and servicing, as well as energy solutions, electrical installations and property building and maintenance services. The role offers the choice to be based and work out of any one of our Northern Offices in Salford, Knowsley or Ellesmere Port. Joining us as the Senior Commercial Manager, you will be accountable for the risk and opportunity management for the life cycle of all our contracts from bidding to close. These include contracts for one off construction projects, including some exciting decarbonisation opportunities, and a variety of high value & long-term maintenance services (heating & compliance and repairs & maintenance services). This position would suit a driven Senior Commercial Manager looking for the next step in their career, taking ownership and responsibility for the seamless transition from pre-contract to contract close. A key role within the Liberty team, you will be responsible for leading the commercial and quantity surveying teams across Liberty to fulfil the commercial strategies, maximising contract profitability and mitigating risk. You will develop and maintain strong working relationships, both with internal stakeholders and external clients, and have the ability to lead and manage multiple projects at the same time. With proven experience in a similar role and a degree in quantity surveying or commercial management, the successful candidate will have excellent communication and negotiation skills and will have the ability to deliver on the key organisational objectives. We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 25 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards. Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this role. As part of our recruitment process all employees need to be vetted and undertake pre employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Senior Commercial Manager, click apply below we want to hear from you! Closing date: 25th April 2024 (we reserve the right to close this vacancy earlier depending on number of applications).
Project Support Admin Immediate start Wythenshawe 13.00 per Hour Full time Monday-Friday, 4-6 week contract Office Angels Manchester are proudly supporting a healthcare manufacturing company based in South Manchester who require project administration support. Duties could include: Provide all administrative support for the Project Office Manage all information within the Project Office Manage diaries and timelines Work to specified deadlines, with a great attention to detail and high levels of accuracy Identify stakeholders within projects and communicate effectively, as necessary Demonstrate team working and be business goal oriented Assist Head of Strategic Projects and Project Managers/Executives in the best use of project management tools and processes Track projects so as to maintain a real-time picture of status and priority Maintain understanding of the company environment, compliance requirements and policies and procedures relevant to Project Delivery activities undertaken Skills required: Superb communication written and verbal Strong administration background Previous experience working on projects supporting different internal departments at any given time Exceptional organisational and time management skills Excellent attention to detail Strong telephone manner Ability to work to conflicting deadlines Experience of relevant software including MS word, Excel and outlook Please note candidates should be available for a minimum of 4-6 weeks. Benefits of becoming an Office Angels Manchester Temp: Weekly pay Up to 29 days paid annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers 'Temp of the Month' Awards Timesheets can be completed on mobile devices Perks at work Discount schemes Access to well-being platforms Project Support Admin Immediate start Wythenshawe 13.00 per Hour Full time Monday-Friday, 4-6 week contract Interested in applying? Send an updated CV across to (url removed) If you have not heard from us within 5 days, then unfortunately you have been unsuccessful on this occasion. We regret that we are unable to provide individual feedback on applications. Office Angels Manchester is an equal opportunity employer. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Project Support Admin Immediate start Wythenshawe 13.00 per Hour Full time Monday-Friday, 4-6 week contract Office Angels Manchester are proudly supporting a healthcare manufacturing company based in South Manchester who require project administration support. Duties could include: Provide all administrative support for the Project Office Manage all information within the Project Office Manage diaries and timelines Work to specified deadlines, with a great attention to detail and high levels of accuracy Identify stakeholders within projects and communicate effectively, as necessary Demonstrate team working and be business goal oriented Assist Head of Strategic Projects and Project Managers/Executives in the best use of project management tools and processes Track projects so as to maintain a real-time picture of status and priority Maintain understanding of the company environment, compliance requirements and policies and procedures relevant to Project Delivery activities undertaken Skills required: Superb communication written and verbal Strong administration background Previous experience working on projects supporting different internal departments at any given time Exceptional organisational and time management skills Excellent attention to detail Strong telephone manner Ability to work to conflicting deadlines Experience of relevant software including MS word, Excel and outlook Please note candidates should be available for a minimum of 4-6 weeks. Benefits of becoming an Office Angels Manchester Temp: Weekly pay Up to 29 days paid annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers 'Temp of the Month' Awards Timesheets can be completed on mobile devices Perks at work Discount schemes Access to well-being platforms Project Support Admin Immediate start Wythenshawe 13.00 per Hour Full time Monday-Friday, 4-6 week contract Interested in applying? Send an updated CV across to (url removed) If you have not heard from us within 5 days, then unfortunately you have been unsuccessful on this occasion. We regret that we are unable to provide individual feedback on applications. Office Angels Manchester is an equal opportunity employer. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Interaction Recruitment is currenlty looking for a Production Controller on a permenant basis for a client in Clevedon. PRINCIPLE ACCOUNTABILITIES To understand Master Production Schedule and Production Plan to deliver the MPS, To ensure capacity requirements agreed by Production Planner and Production Managers meets the Production plan, Review material availabilities and discuss the missing parts with necessary Buyers as required, Ensure Programming, tooling and fixtures are available to meet Production demand, Release agreed work to shop floor, Run dispatch list for shop floor where necessary or ensure Supervisors run dispatch list on screens provided in shop floor, Review Supervision adherence to plan, offer recovery plan when target/output is not achieved, Chair meetings with Shop Floor Management and Supervision regarding shop floor requirements and performances, Attend Production meetings when necessary, Ensure exception messages are addressed daily where necessary, Attend MRB (Material Review Board) meetings and ensure plan is not affected by anomalies, Attend Mod meetings and ensure changes are not affecting Production Plan or Recovery Plan and necessary parties are informed, To assist Production Planners in achieving their responsibilities, Maintain SAP data with regard to in-house manufacture and work center information, To ensure priorities are set on dispatch list (work to list) and ensure that shop floor is following the dispatch list order, Liaise with Production Planner, Production Managers, Supervisors and Buyers when necessary, Responsible for ensuring that a high standard of housekeeping is maintained, To help create and maintain a safe working environment and observe the published Health & Safety procedures, To carry out any other tasks, when and where reasonable and relevant, when required. Please send your CV to (url removed)
Mar 29, 2024
Full time
Interaction Recruitment is currenlty looking for a Production Controller on a permenant basis for a client in Clevedon. PRINCIPLE ACCOUNTABILITIES To understand Master Production Schedule and Production Plan to deliver the MPS, To ensure capacity requirements agreed by Production Planner and Production Managers meets the Production plan, Review material availabilities and discuss the missing parts with necessary Buyers as required, Ensure Programming, tooling and fixtures are available to meet Production demand, Release agreed work to shop floor, Run dispatch list for shop floor where necessary or ensure Supervisors run dispatch list on screens provided in shop floor, Review Supervision adherence to plan, offer recovery plan when target/output is not achieved, Chair meetings with Shop Floor Management and Supervision regarding shop floor requirements and performances, Attend Production meetings when necessary, Ensure exception messages are addressed daily where necessary, Attend MRB (Material Review Board) meetings and ensure plan is not affected by anomalies, Attend Mod meetings and ensure changes are not affecting Production Plan or Recovery Plan and necessary parties are informed, To assist Production Planners in achieving their responsibilities, Maintain SAP data with regard to in-house manufacture and work center information, To ensure priorities are set on dispatch list (work to list) and ensure that shop floor is following the dispatch list order, Liaise with Production Planner, Production Managers, Supervisors and Buyers when necessary, Responsible for ensuring that a high standard of housekeeping is maintained, To help create and maintain a safe working environment and observe the published Health & Safety procedures, To carry out any other tasks, when and where reasonable and relevant, when required. Please send your CV to (url removed)