Customer Service Administrator Nottingham A fantastic opportunity to join one of the UK s fastest growing, most innovative Fire and Security Companies, with over 20 years experience within the industry. My client is looking for an experienced Customer Service Administrator to join the team. Package £22-24,000 Main Responsibilities Deal directly with customers either by telephone, electronically or via a customer portal and to provide best in class service Interact with both external and internal customers in a timely and effective way to provide the best in business customer service. To process telephone calls/emails relating to service / breakdowns and within the agreed KPI s Provide accurate and timely updates on customer portals Review Customer Service levels and raise poor service performance levels to Management. Ensure that customer complaints are dealt with in a timely manner and to the customers satisfaction. Liaising with your specific account(s) helpdesk/Web portal daily to process call outs, invoicing queries and any necessary further works. Chase reports, updates, etc. from subcontract labour. Maintain/ update quote log & service order log (daily) Senior. Ensure month end invoicing closed off and deadlines are adhered to. Raise credits notes for Senior sign off. Liaise with account helpdesk/ web portal daily to process call outs, invoicing queries. Sales enquiries are processed and quote requests from the portal are added as an enquiry. Ordering any relevant parts relating to any engineering works taking place at your specific account(s) including SSW. Knowledge and Responsibilities GCSE Math s/English C or above Knowledge of customer service principles and practices. IT skills, including Microsoft packages and email. Knowledge of administrative procedures. Accuracy at record keeping. Ability to priorities your own workload. Numeric, oral and written language applications. Excellent communication skills, including a clear, confident speaking voice. Able to build a rapport with customers. Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well. If you are local to the area and seeking a new Customer Service Administrator position, then please apply now. If your application is successful a 4way member will be in touch.
Mar 29, 2024
Full time
Customer Service Administrator Nottingham A fantastic opportunity to join one of the UK s fastest growing, most innovative Fire and Security Companies, with over 20 years experience within the industry. My client is looking for an experienced Customer Service Administrator to join the team. Package £22-24,000 Main Responsibilities Deal directly with customers either by telephone, electronically or via a customer portal and to provide best in class service Interact with both external and internal customers in a timely and effective way to provide the best in business customer service. To process telephone calls/emails relating to service / breakdowns and within the agreed KPI s Provide accurate and timely updates on customer portals Review Customer Service levels and raise poor service performance levels to Management. Ensure that customer complaints are dealt with in a timely manner and to the customers satisfaction. Liaising with your specific account(s) helpdesk/Web portal daily to process call outs, invoicing queries and any necessary further works. Chase reports, updates, etc. from subcontract labour. Maintain/ update quote log & service order log (daily) Senior. Ensure month end invoicing closed off and deadlines are adhered to. Raise credits notes for Senior sign off. Liaise with account helpdesk/ web portal daily to process call outs, invoicing queries. Sales enquiries are processed and quote requests from the portal are added as an enquiry. Ordering any relevant parts relating to any engineering works taking place at your specific account(s) including SSW. Knowledge and Responsibilities GCSE Math s/English C or above Knowledge of customer service principles and practices. IT skills, including Microsoft packages and email. Knowledge of administrative procedures. Accuracy at record keeping. Ability to priorities your own workload. Numeric, oral and written language applications. Excellent communication skills, including a clear, confident speaking voice. Able to build a rapport with customers. Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well. If you are local to the area and seeking a new Customer Service Administrator position, then please apply now. If your application is successful a 4way member will be in touch.
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
Mar 29, 2024
Full time
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
Our Client An established & growing MSP that provides high-quality IT support services to SMEs in East Anglia and London areas. Our client focuses on simplifying complex IT Systems into clear solutions for small and medium businesses to use directly and improve productivity. Role Descriptions The successful candidate will be responsible for troubleshooting and providing technical and customer support for operating systems, whilst providing excellent customer service to clients. Monitor real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. Support and maintain the infrastructure of a MS Hyper-V environment including VM's, SAN solutions and system applications. Compete system checks that include hardware, performance, configuration, asset inventory and database backups. Conduct the planning, testing, installation and rollout of system updates (Servers, Clients, Network, Applications etc) on pre- production and production. Be a point of escalation of system issues and unplanned faults. Investigate, troubleshoot and resolve system faults that fall under 3rd line support tasks and to liaise with software/hardware suppliers to resolve issues. Provide timely and accurate remote telephone & remote system responses to site based technical issues and resolve as many system problems as possible without the need to send an engineer. Maintain accurate and timely records of all technical issues in the company fault recording system. Keep up-to-date with various 3rd party technology products. This may involve self-learning and a willingness to participate in internal and/or external training courses which may involve out of hours working. Provide clear, well written technical documentation for a variety of purposes. Skills: 3 Years + IT, Server Support or IT Administration. Previous experience of offering over the phone & remote diagnostics. Strong analytical skills, enquiring and investigative mind. Able to get to the root causes of a problem and communicate this clearly to others. Excellent knowledge with MS OS (Server & Desktop) including MS AD, DNS, Group Policy Management. Good knowledge with MS Windows Servers (including Hyper-V) and Desktop and Storage Good knowledge with LAN/WAN/Firewall networking Need to be customer focused with the ability to communicate technical subject matter to non-technical end users or technically capable engineers. Able to work on own and in a team environment. Good time management skills; able to meet project deadlines. Ability to write clear, well structure reports and instructions. Highly organised with the ability to find field reference material quickly and pull out the required information in a concise manner. Participate in occasional out of hours work when required. 'Get things done' attitude. Must hold a full driving license. The client offers: Competitive Salary depending on experience. 25 days holiday plus bank holidays. Health Care Pension scheme Progression, training & development opportunities Social Events Overtime rate for out of hours work Ability to earn commission.
Mar 29, 2024
Full time
Our Client An established & growing MSP that provides high-quality IT support services to SMEs in East Anglia and London areas. Our client focuses on simplifying complex IT Systems into clear solutions for small and medium businesses to use directly and improve productivity. Role Descriptions The successful candidate will be responsible for troubleshooting and providing technical and customer support for operating systems, whilst providing excellent customer service to clients. Monitor real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. Support and maintain the infrastructure of a MS Hyper-V environment including VM's, SAN solutions and system applications. Compete system checks that include hardware, performance, configuration, asset inventory and database backups. Conduct the planning, testing, installation and rollout of system updates (Servers, Clients, Network, Applications etc) on pre- production and production. Be a point of escalation of system issues and unplanned faults. Investigate, troubleshoot and resolve system faults that fall under 3rd line support tasks and to liaise with software/hardware suppliers to resolve issues. Provide timely and accurate remote telephone & remote system responses to site based technical issues and resolve as many system problems as possible without the need to send an engineer. Maintain accurate and timely records of all technical issues in the company fault recording system. Keep up-to-date with various 3rd party technology products. This may involve self-learning and a willingness to participate in internal and/or external training courses which may involve out of hours working. Provide clear, well written technical documentation for a variety of purposes. Skills: 3 Years + IT, Server Support or IT Administration. Previous experience of offering over the phone & remote diagnostics. Strong analytical skills, enquiring and investigative mind. Able to get to the root causes of a problem and communicate this clearly to others. Excellent knowledge with MS OS (Server & Desktop) including MS AD, DNS, Group Policy Management. Good knowledge with MS Windows Servers (including Hyper-V) and Desktop and Storage Good knowledge with LAN/WAN/Firewall networking Need to be customer focused with the ability to communicate technical subject matter to non-technical end users or technically capable engineers. Able to work on own and in a team environment. Good time management skills; able to meet project deadlines. Ability to write clear, well structure reports and instructions. Highly organised with the ability to find field reference material quickly and pull out the required information in a concise manner. Participate in occasional out of hours work when required. 'Get things done' attitude. Must hold a full driving license. The client offers: Competitive Salary depending on experience. 25 days holiday plus bank holidays. Health Care Pension scheme Progression, training & development opportunities Social Events Overtime rate for out of hours work Ability to earn commission.
An excellent opportunity for an experienced Fire & Security Engineer to join a well-established company. Job Type: Full-Time, Permanent. Location: Edinburgh, EH1. Salary: £25,000 - £38,000 Per Annum, Depending on Experience. About The Company: Established in 2006, They have been providing security solutions for thousands of customers for over 18 years click apply for full job details
Mar 28, 2024
Full time
An excellent opportunity for an experienced Fire & Security Engineer to join a well-established company. Job Type: Full-Time, Permanent. Location: Edinburgh, EH1. Salary: £25,000 - £38,000 Per Annum, Depending on Experience. About The Company: Established in 2006, They have been providing security solutions for thousands of customers for over 18 years click apply for full job details
Senior Fire Alarm Project Manager - Major £2m - East London - £70k - £80k Full Benefits - Car Allowance + Travel Paid + BUPA + start ASAP available c. £2m Major Project requires a good Fire Alarm Project Manager who is use to UK Main contractor and Office Refit type Projects in London. Great energy and team, so if you are leading others/ managing Fire Detection Projects do say! Benefits for Senior Project Manager - Major Project Manager - Fire - East London £70,000 - £80,000 Excellent benefits Life Insurance and BUPA Healthcare Full 33 Days holiday Permanent Benefits All Travel Paid Car allowance also on top Flagship Project Be part of team Requirements for Senior Project Manager - Major Project Manager - Fire - East London Commutable to East London Daily (Liverpool Street/ St Pauls, etc) Can manage a £1m+ Project such as Office Refit/ Commercial Site Fire Alarm Fire alarm/ Fire Detection/ Life Safety experience Contact Us - If you have managed a Major Fire Alarm Project or been Site Based Project Manager installing Fire alarm systems, this is an interesting and rewarding role for you, if you can be in East London and manage to completion. Contact Steve Eley - Fire and Security Careers/ Eley Solutions Ltd - Agency
Mar 28, 2024
Full time
Senior Fire Alarm Project Manager - Major £2m - East London - £70k - £80k Full Benefits - Car Allowance + Travel Paid + BUPA + start ASAP available c. £2m Major Project requires a good Fire Alarm Project Manager who is use to UK Main contractor and Office Refit type Projects in London. Great energy and team, so if you are leading others/ managing Fire Detection Projects do say! Benefits for Senior Project Manager - Major Project Manager - Fire - East London £70,000 - £80,000 Excellent benefits Life Insurance and BUPA Healthcare Full 33 Days holiday Permanent Benefits All Travel Paid Car allowance also on top Flagship Project Be part of team Requirements for Senior Project Manager - Major Project Manager - Fire - East London Commutable to East London Daily (Liverpool Street/ St Pauls, etc) Can manage a £1m+ Project such as Office Refit/ Commercial Site Fire Alarm Fire alarm/ Fire Detection/ Life Safety experience Contact Us - If you have managed a Major Fire Alarm Project or been Site Based Project Manager installing Fire alarm systems, this is an interesting and rewarding role for you, if you can be in East London and manage to completion. Contact Steve Eley - Fire and Security Careers/ Eley Solutions Ltd - Agency
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
Mar 28, 2024
Full time
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK's ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counterterrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? AWE are seeking an experienced, innovative and dedicated Network Engineer to support and maintain AWE's Firewall and Network Systems. Each day offers a new challenge and learning opportunity. Location - Reading area Salary - from £35,840 subject to skills and experience AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Relocation package available (terms and conditions apply) The Role: Reporting to the IT Manager, the successful Network Engineer will be responsible for the installation and maintenance of routers, switches and firewalls and the day to day running of multiple networks. The key tasks will include: Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. The Candidate: To be considered for this position, we are looking for candidates who have the following skills, qualifications and experience: Previous proven engineering experience within a networking environment. Working to high personal standards in environment, safety, health, security and quality and be a great team player. Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. Ability to operate under pressure, meet tight deadlines and influence decisions. Good technical investigation and problem-solving skills. Ability to produce clear and concise written operating procedures and documentation. Maintain technical skills to support latest network hardware/software. Experience with Juniper (particularly EX, SRX and QFX platforms) would be advantageous. Experience with Extreme Network equipment would be advantageous. Experienced with NAC (Network Access Control) solutions. Knowledge of protocols, especially OSPF and 802.1X Data Centre experience advantageous. Strong ability to think creatively and seek continuous improvement. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it. Due to the nature of this role you will be working from our Aldermaston site full-time On call roster duties will be required. Travel to remote sites will be required therefore driving licence is essential. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Mar 28, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK's ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counterterrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? AWE are seeking an experienced, innovative and dedicated Network Engineer to support and maintain AWE's Firewall and Network Systems. Each day offers a new challenge and learning opportunity. Location - Reading area Salary - from £35,840 subject to skills and experience AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Relocation package available (terms and conditions apply) The Role: Reporting to the IT Manager, the successful Network Engineer will be responsible for the installation and maintenance of routers, switches and firewalls and the day to day running of multiple networks. The key tasks will include: Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. The Candidate: To be considered for this position, we are looking for candidates who have the following skills, qualifications and experience: Previous proven engineering experience within a networking environment. Working to high personal standards in environment, safety, health, security and quality and be a great team player. Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. Ability to operate under pressure, meet tight deadlines and influence decisions. Good technical investigation and problem-solving skills. Ability to produce clear and concise written operating procedures and documentation. Maintain technical skills to support latest network hardware/software. Experience with Juniper (particularly EX, SRX and QFX platforms) would be advantageous. Experience with Extreme Network equipment would be advantageous. Experienced with NAC (Network Access Control) solutions. Knowledge of protocols, especially OSPF and 802.1X Data Centre experience advantageous. Strong ability to think creatively and seek continuous improvement. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it. Due to the nature of this role you will be working from our Aldermaston site full-time On call roster duties will be required. Travel to remote sites will be required therefore driving licence is essential. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
1st Line Network Engineer £33,000.00 to £35,000.00pa Guildford, Surrey (Hybrid) The Role Can you confidently navigate and troubleshoot switching technologies like STP, VLANs, and VTP? Are you adept at troubleshooting network issues, from simple connectivity problems to more complex configuration errors? If so, we have an exciting opportunity for you. As a 1st Line Network Engineer, the successful candidate will play a crucial role in maintaining the integrity and functionality of our network infrastructure. Your primary responsibility will be to provide frontline support, addressing a wide range of network issues promptly and effectively. From troubleshooting connectivity issues to configuring and installing network devices, your expertise will ensure seamless operations and uninterrupted service for our clients. This is a hybrid role, requiring 2 days a week in the office, therefore candidates need to be within commutable distance to Guildford. If you're ready to embark on a rewarding journey in network engineering, seize the opportunity to join our team. Key Responsibilities: Monitor system performance, ensuring availability and reliability while maintaining a high level of customer service and business integrity. Take ownership of ongoing and escalated cases, seeing them through to resolution with meticulous attention to detail. Conduct network maintenance and system upgrades, including implementing service packs, patches, hot fixes, and security configurations. Monitor system resource utilization, trending, and capacity planning to ensure optimal network performance. Troubleshoot issues with switching technologies like STP, VLANs, and VTP, providing Level-1 support and troubleshooting as needed. Work within established configuration and change management policies to ensure the success of network infrastructure changes. Select and implement security tools, policies, and procedures in collaboration with the company s security team to safeguard our network. Plan, design, and implement networked systems, supporting and troubleshooting network problems while coordinating with customers for installation. Provide technology demonstrations and updates to both internal and external clients to enhance their understanding of our portfolio and solutions. Develop comprehensive User Acceptance Tests with clients to ensure successful project completion and financial sign-off. Take responsibility for creating and maintaining installation procedures for new products. Maintain detailed knowledge and records related to assigned projects, offering prompt and accurate information and guidance to colleagues and clients. The Company Britannic is an award-winning, privately-owned value-added reseller and systems integrator established in 1984 in Guildford, Surrey. We collaborate with top vendors like 8x8, BT, Calabrio, Five9, Fortinet, Microsoft, Mitel, and Zoom, driving forward our vision of a connected, sustainable future through smart technology and talented people. More than just a reseller, Britannic stands out with in-house software development, innovation, best practice and professional services, enhancing our clients' operations. Our expert team specialises in business communications, contact centres, unified communications, networking, AI, automation, and systems integration, always prioritising value creation, risk mitigation, and strong, trust-based customer relationships. The Benefits 24 Days Leave. PMI. Pension. Life Insurance. Birthdays off. Volunteering day off. The Person We are seeking a dynamic and innovative individual with a passion for learning to join our team as a 1st Line Network Engineer: Strong problem-solving skills with the ability to troubleshoot and resolve network issues effectively. Familiarity with network devices such as routers, switches, and firewalls, coupled with the willingness to learn new technologies. Excellent communication skills, both verbal and written, with the ability to collaborate effectively with colleagues and clients. Proactive attitude towards staying updated on industry trends, technologies, and best practices. Ability to work well under pressure and in a fast-paced environment, while maintaining a high level of professionalism. Must live within a one-hour commute of the office and have their own vehicle with a Full UK Driving license. At least one year of experience in delivering Fortinet/Cisco and/or Juniper WAN and LAN solutions. Familiarity with essential tools like PRTG and Visio is a must, while knowledge of VMWARE technologies is advantageous. If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
Mar 28, 2024
Full time
1st Line Network Engineer £33,000.00 to £35,000.00pa Guildford, Surrey (Hybrid) The Role Can you confidently navigate and troubleshoot switching technologies like STP, VLANs, and VTP? Are you adept at troubleshooting network issues, from simple connectivity problems to more complex configuration errors? If so, we have an exciting opportunity for you. As a 1st Line Network Engineer, the successful candidate will play a crucial role in maintaining the integrity and functionality of our network infrastructure. Your primary responsibility will be to provide frontline support, addressing a wide range of network issues promptly and effectively. From troubleshooting connectivity issues to configuring and installing network devices, your expertise will ensure seamless operations and uninterrupted service for our clients. This is a hybrid role, requiring 2 days a week in the office, therefore candidates need to be within commutable distance to Guildford. If you're ready to embark on a rewarding journey in network engineering, seize the opportunity to join our team. Key Responsibilities: Monitor system performance, ensuring availability and reliability while maintaining a high level of customer service and business integrity. Take ownership of ongoing and escalated cases, seeing them through to resolution with meticulous attention to detail. Conduct network maintenance and system upgrades, including implementing service packs, patches, hot fixes, and security configurations. Monitor system resource utilization, trending, and capacity planning to ensure optimal network performance. Troubleshoot issues with switching technologies like STP, VLANs, and VTP, providing Level-1 support and troubleshooting as needed. Work within established configuration and change management policies to ensure the success of network infrastructure changes. Select and implement security tools, policies, and procedures in collaboration with the company s security team to safeguard our network. Plan, design, and implement networked systems, supporting and troubleshooting network problems while coordinating with customers for installation. Provide technology demonstrations and updates to both internal and external clients to enhance their understanding of our portfolio and solutions. Develop comprehensive User Acceptance Tests with clients to ensure successful project completion and financial sign-off. Take responsibility for creating and maintaining installation procedures for new products. Maintain detailed knowledge and records related to assigned projects, offering prompt and accurate information and guidance to colleagues and clients. The Company Britannic is an award-winning, privately-owned value-added reseller and systems integrator established in 1984 in Guildford, Surrey. We collaborate with top vendors like 8x8, BT, Calabrio, Five9, Fortinet, Microsoft, Mitel, and Zoom, driving forward our vision of a connected, sustainable future through smart technology and talented people. More than just a reseller, Britannic stands out with in-house software development, innovation, best practice and professional services, enhancing our clients' operations. Our expert team specialises in business communications, contact centres, unified communications, networking, AI, automation, and systems integration, always prioritising value creation, risk mitigation, and strong, trust-based customer relationships. The Benefits 24 Days Leave. PMI. Pension. Life Insurance. Birthdays off. Volunteering day off. The Person We are seeking a dynamic and innovative individual with a passion for learning to join our team as a 1st Line Network Engineer: Strong problem-solving skills with the ability to troubleshoot and resolve network issues effectively. Familiarity with network devices such as routers, switches, and firewalls, coupled with the willingness to learn new technologies. Excellent communication skills, both verbal and written, with the ability to collaborate effectively with colleagues and clients. Proactive attitude towards staying updated on industry trends, technologies, and best practices. Ability to work well under pressure and in a fast-paced environment, while maintaining a high level of professionalism. Must live within a one-hour commute of the office and have their own vehicle with a Full UK Driving license. At least one year of experience in delivering Fortinet/Cisco and/or Juniper WAN and LAN solutions. Familiarity with essential tools like PRTG and Visio is a must, while knowledge of VMWARE technologies is advantageous. If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
An experienced and qualified Mechanical Fitter / Supervisor with experience in running installation / service teams on-site is needed to join our team at Rhino Site Systems, a leading door installation and servicing company based in Port Talbot on a full-time basis. This role is National, so the relevant candidate will be working away from home for a large percentage of the time, which could include the odd weekend. This includes travelling to the site, depending on the site location. Our Depots are currently at Port Talbot, South Wales and Bamber Bridges, Preston, Lancashire, so the candidates must live within a commutable distance as there is no dedicated vehicle for this position. This is an excellent opportunity to progress your career with a well-established company! About Us At Rhino Site Systems, we provide premium levels of after-sales and installation services to clients in a range of industries. We've been installing and servicing doors for over 30 years, and due to our consistently high standards of work and customer service, we've built up a first-class reputation across sectors including nuclear, defence and critical national infrastructure. About the Role You will work as a Site team member to provide a combination of installation, repairs, and servicing of various types of doors, but mainly Rhino Doors, including all associated hardware and components. You will be a part of the Servicing and Installation department and will report directly to the Managing Director. Much of our work requires the candidate to undergo a Security clearance, which will include background checks, references for the previous 3 years of employment, residential checks, medical and complete random Drugs and Alcohol checks. A clean driving licence is also required. Key Responsibilities: Install, service and maintain the Rhino Group range of doors, which can be NPSA (CPNI) rated. The range includes Sliding-folding, bi-fold doors, side-hinged doors and fire doors. All doors can be either mechanical or electrically operated Provide an innovative and technically aware approach to problem-solving Comply with all Health & Safety requirements. Lead an on-site team of fitters to ensure the project is completed within the allocated time and to the high standards required Ensure that all HSE and company paperwork is completed and returned to the office after the project has been completed Ensure appropriate audits and checks are carried out on Rhino equipment in line with relevant standards Receive and put into action all written and verbal instructions as required Train and supervise all team members to ensure they adhere to all safety documentation Required Experience: Qualification: IPAF, PASMA (Company will pay for these for the right candidate, but costs will have to be reimbursed should they leave within one year) Candidates must be able to demonstrate that they have experience in running Installation/service teams on-site and have SSSTS Card as a minimum All Electricians Must be fully qualified up to 18th Edition as a minimum All Engineers will be required to have CSCS Cards as a minimum, but all Supervisors will require SSSTS cards. (Company will pay for the upgrade for the right candidate) The ability to read manufacturing or electrical drawings would also be essential Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Door Engineer, Installation Technician, Maintenance Engineer, Installation Engineer, Maintenance Technician, Door Technician, Automated Door Installer, Automated Door Installation Engineer, and Door Fitter may also be considered.
Mar 28, 2024
Full time
An experienced and qualified Mechanical Fitter / Supervisor with experience in running installation / service teams on-site is needed to join our team at Rhino Site Systems, a leading door installation and servicing company based in Port Talbot on a full-time basis. This role is National, so the relevant candidate will be working away from home for a large percentage of the time, which could include the odd weekend. This includes travelling to the site, depending on the site location. Our Depots are currently at Port Talbot, South Wales and Bamber Bridges, Preston, Lancashire, so the candidates must live within a commutable distance as there is no dedicated vehicle for this position. This is an excellent opportunity to progress your career with a well-established company! About Us At Rhino Site Systems, we provide premium levels of after-sales and installation services to clients in a range of industries. We've been installing and servicing doors for over 30 years, and due to our consistently high standards of work and customer service, we've built up a first-class reputation across sectors including nuclear, defence and critical national infrastructure. About the Role You will work as a Site team member to provide a combination of installation, repairs, and servicing of various types of doors, but mainly Rhino Doors, including all associated hardware and components. You will be a part of the Servicing and Installation department and will report directly to the Managing Director. Much of our work requires the candidate to undergo a Security clearance, which will include background checks, references for the previous 3 years of employment, residential checks, medical and complete random Drugs and Alcohol checks. A clean driving licence is also required. Key Responsibilities: Install, service and maintain the Rhino Group range of doors, which can be NPSA (CPNI) rated. The range includes Sliding-folding, bi-fold doors, side-hinged doors and fire doors. All doors can be either mechanical or electrically operated Provide an innovative and technically aware approach to problem-solving Comply with all Health & Safety requirements. Lead an on-site team of fitters to ensure the project is completed within the allocated time and to the high standards required Ensure that all HSE and company paperwork is completed and returned to the office after the project has been completed Ensure appropriate audits and checks are carried out on Rhino equipment in line with relevant standards Receive and put into action all written and verbal instructions as required Train and supervise all team members to ensure they adhere to all safety documentation Required Experience: Qualification: IPAF, PASMA (Company will pay for these for the right candidate, but costs will have to be reimbursed should they leave within one year) Candidates must be able to demonstrate that they have experience in running Installation/service teams on-site and have SSSTS Card as a minimum All Electricians Must be fully qualified up to 18th Edition as a minimum All Engineers will be required to have CSCS Cards as a minimum, but all Supervisors will require SSSTS cards. (Company will pay for the upgrade for the right candidate) The ability to read manufacturing or electrical drawings would also be essential Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Door Engineer, Installation Technician, Maintenance Engineer, Installation Engineer, Maintenance Technician, Door Technician, Automated Door Installer, Automated Door Installation Engineer, and Door Fitter may also be considered.
Scheduler Essex An independent Fire & Security company, who provide a range of high quality security systems to protect residential and business properties is looking for a Scheduler to join the team. £24,000 Main Responsibilities Working in small team on a service desk, answering customer calls, booking and arranging engineer diaries, for services, faults and installation work, making sure engineers have clear instructions according to the booking Complete administration duties concerning engineers, vehicles, police registrations and to up data database Obtain permits and supply Risk Assessment Method Statements on booking for those customers where need be Collect telephone payments in conjunction with customer service calls, referring to database details of amounts due Understand the ever changing nature of arrangements and to ensure cost effective planning of the engineers Knowledge & Experiences4 way recruitm Flexible can do attitude High attention to detail Friendly manner Experience in a similar position If you live locally and have your own transport (public transport links are not direct or viable) and would like an opportunity to work within a small team in a rural environment, please apply now!
Mar 28, 2024
Full time
Scheduler Essex An independent Fire & Security company, who provide a range of high quality security systems to protect residential and business properties is looking for a Scheduler to join the team. £24,000 Main Responsibilities Working in small team on a service desk, answering customer calls, booking and arranging engineer diaries, for services, faults and installation work, making sure engineers have clear instructions according to the booking Complete administration duties concerning engineers, vehicles, police registrations and to up data database Obtain permits and supply Risk Assessment Method Statements on booking for those customers where need be Collect telephone payments in conjunction with customer service calls, referring to database details of amounts due Understand the ever changing nature of arrangements and to ensure cost effective planning of the engineers Knowledge & Experiences4 way recruitm Flexible can do attitude High attention to detail Friendly manner Experience in a similar position If you live locally and have your own transport (public transport links are not direct or viable) and would like an opportunity to work within a small team in a rural environment, please apply now!
Service Administrator 25,000 - 30,000 DOE, Burgess Hill, Monday to Friday 8:30am - 5pm, Pension, Holiday The Role Due to the recent win of a new, large contract, an exciting opportunity has arisen for a Service Administrator to join our client, a specialist fire and security systems business in Burgess Hill. Working as part of the Service team, the Service Administrator role is responsible for handling customer enquiries and undertaking relevant administration to ensure the business can effectively undertake all service and maintenance work for their clients. Answer incoming requests from customers by email and by phone. Scheduling engineers for reactive and planned maintenance callouts Diligently utilise the system (Uptick) to ensure all communication is logged accurately and efficiently. Action post-callout tasks including scheduling follow-up visits, invoicing and raising purchase orders. Answer incoming calls, take messages, and redirect as required. Work effectively to client service level agreements Requirements We would expect the successful Service Administrator to have experience in a customer-focused office administration role. Ideally you will have worked in a role that relies on working with external engineers on servicing, maintenance or facilities callouts (although those with solid customer service and administration experienced gained outside of this will be considered). You will be comfortable working in a busy environment with ever-changing priorities and be able to retain accurate work whilst juggling tasks. You will be a confident communicator who is comfortable talking on the phone, but also be able to convey information professionally by email. This role could suit someone who has worked as a facilities coordinator, customer service advisor or office administrator. Company Information You will be joining a well-established independent specialist fire and security asset management business who pride themselves on providing an outstanding service to their clients. They are a growing business and as such can provide long-term progression in their business. Package 25,000 - 30,000 Burgess Hill - Office based Monday to Friday 8:30am - 5pm Pension Parking Holiday - 20 days + BH, increasing with length of service up to 25 days. Birthday off Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Mar 28, 2024
Full time
Service Administrator 25,000 - 30,000 DOE, Burgess Hill, Monday to Friday 8:30am - 5pm, Pension, Holiday The Role Due to the recent win of a new, large contract, an exciting opportunity has arisen for a Service Administrator to join our client, a specialist fire and security systems business in Burgess Hill. Working as part of the Service team, the Service Administrator role is responsible for handling customer enquiries and undertaking relevant administration to ensure the business can effectively undertake all service and maintenance work for their clients. Answer incoming requests from customers by email and by phone. Scheduling engineers for reactive and planned maintenance callouts Diligently utilise the system (Uptick) to ensure all communication is logged accurately and efficiently. Action post-callout tasks including scheduling follow-up visits, invoicing and raising purchase orders. Answer incoming calls, take messages, and redirect as required. Work effectively to client service level agreements Requirements We would expect the successful Service Administrator to have experience in a customer-focused office administration role. Ideally you will have worked in a role that relies on working with external engineers on servicing, maintenance or facilities callouts (although those with solid customer service and administration experienced gained outside of this will be considered). You will be comfortable working in a busy environment with ever-changing priorities and be able to retain accurate work whilst juggling tasks. You will be a confident communicator who is comfortable talking on the phone, but also be able to convey information professionally by email. This role could suit someone who has worked as a facilities coordinator, customer service advisor or office administrator. Company Information You will be joining a well-established independent specialist fire and security asset management business who pride themselves on providing an outstanding service to their clients. They are a growing business and as such can provide long-term progression in their business. Package 25,000 - 30,000 Burgess Hill - Office based Monday to Friday 8:30am - 5pm Pension Parking Holiday - 20 days + BH, increasing with length of service up to 25 days. Birthday off Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
About the Role Are you looking for a role where you really can make a difference and help people? You do not need experience, what we ask is that you have a passion to learn, with energy and drive to get things done. We will provide you with full training and support you will require to ensure you are a success as a CCTV Operator. At Securitas, you'll be joining a global company with a successful team to protect a variety of clients across the globe. You'll be working with some of the biggest clients in the world such as banks, retailers, corporate offices and big brands, and play a crucial role controlling incidents in a skilled and organised way whilst adhering to escalation procedures. We have an excellent reputation within the industry and our highly trained staff deal with a wide range of alarm and guarding systems, covering security, fire, CCTV, environmental alarms. Job Opportunity The Role: You will be answering a variety of inbound calls from both customers and alarm engineers in our busy control room and dealing with their requests. You will be speaking to customers and their clients over the telephone, and our staff need a friendly but firm telephone manner, with the ability to take control of what can be a sensitive situation. The role requires the use of computers and telephone systems to provide appropriate responses to signals from remote alarm installations and the dispatch of the emergency services when required. Full in-house training and mentoring will be given What you will be doing: Monitoring of remote signalling systems using equipment installed. Ensuring all tasks are carried out efficiently and without errors. Responsible for the provision of appropriate responses to alarm systems and despatch of emergency services. Placing of systems 'in and out of service' in response to alarm engineer's requests. The accurate commissioning of accounts and ensuring all alarm signals are set up to receive the appropriate response. Provision of an answering service for incoming lines and associated business and out of hour's cp-ordination and message handling where appropriate in a timely manner. Assistance / coverage during adverse weather conditions and other emergencies. To provide standby coverage on all days allocated. Essential Skills The Person: Customer Service, call centre or administration experience would be of benefit, but not essential for the right candidate Communicate clearly, professionally, and politely with customers Deal with numerous calls and work well under pressure Be reliable and arrive punctually on a daily basis To be able to pay attention to detail You must be positive and willing to listen and learn Team player and support colleagues Keyboard Skills/Computer literate There is opportunity for progression within the company through a structured training and assessment process, and candidates should reach the higher salary level within the first 12-18 months of employment, although the rate of progress will depend on the individual. Some overtime is available. Other benefits include: 20 days holiday per year Free onsite parking Company Uniform Pension Bi-annual attendance bonus Sick Pay Owing to the nature of the position, it is necessary to carry out security and financial screening of all prospective employees prior to commencement of employment which involves verification of employment and residence.
Mar 28, 2024
Full time
About the Role Are you looking for a role where you really can make a difference and help people? You do not need experience, what we ask is that you have a passion to learn, with energy and drive to get things done. We will provide you with full training and support you will require to ensure you are a success as a CCTV Operator. At Securitas, you'll be joining a global company with a successful team to protect a variety of clients across the globe. You'll be working with some of the biggest clients in the world such as banks, retailers, corporate offices and big brands, and play a crucial role controlling incidents in a skilled and organised way whilst adhering to escalation procedures. We have an excellent reputation within the industry and our highly trained staff deal with a wide range of alarm and guarding systems, covering security, fire, CCTV, environmental alarms. Job Opportunity The Role: You will be answering a variety of inbound calls from both customers and alarm engineers in our busy control room and dealing with their requests. You will be speaking to customers and their clients over the telephone, and our staff need a friendly but firm telephone manner, with the ability to take control of what can be a sensitive situation. The role requires the use of computers and telephone systems to provide appropriate responses to signals from remote alarm installations and the dispatch of the emergency services when required. Full in-house training and mentoring will be given What you will be doing: Monitoring of remote signalling systems using equipment installed. Ensuring all tasks are carried out efficiently and without errors. Responsible for the provision of appropriate responses to alarm systems and despatch of emergency services. Placing of systems 'in and out of service' in response to alarm engineer's requests. The accurate commissioning of accounts and ensuring all alarm signals are set up to receive the appropriate response. Provision of an answering service for incoming lines and associated business and out of hour's cp-ordination and message handling where appropriate in a timely manner. Assistance / coverage during adverse weather conditions and other emergencies. To provide standby coverage on all days allocated. Essential Skills The Person: Customer Service, call centre or administration experience would be of benefit, but not essential for the right candidate Communicate clearly, professionally, and politely with customers Deal with numerous calls and work well under pressure Be reliable and arrive punctually on a daily basis To be able to pay attention to detail You must be positive and willing to listen and learn Team player and support colleagues Keyboard Skills/Computer literate There is opportunity for progression within the company through a structured training and assessment process, and candidates should reach the higher salary level within the first 12-18 months of employment, although the rate of progress will depend on the individual. Some overtime is available. Other benefits include: 20 days holiday per year Free onsite parking Company Uniform Pension Bi-annual attendance bonus Sick Pay Owing to the nature of the position, it is necessary to carry out security and financial screening of all prospective employees prior to commencement of employment which involves verification of employment and residence.
Deeply technical opportunities, working at a sociable client office, exposure to new technologies or all of the above - you will thrive in our mutually supportive technical environment in Dorset. If this sounds like the opportunity you've been looking for and you have been residing in the UK for the last 5 years (as you'll need SC level clearance after joining us) read on to see if you could be a fit. You're an experienced, 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. Taking ownership and managing tickets through resolution or escalation is something you know all too well. You've got a great idea of meeting your SLAs ("Service Level Agreements") - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. With a customer focused attitude, taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and will provide further guidance when necessary. Your career progression is important to you, and to us. You want to gain relevant qualifications and accreditations to further develop your skills and we're happy to be able to provide this for you. You're an individual that understands the importance of problem ownership and client success and aims for top rated client feedback, providing high quality services. With your great customer relations skills, you'll handle client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. You'll be able to ensure quality delivery when working at any of our client sites and enjoy working it, all at the same time. These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV / VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 This role requires the following National security vetting: Baseline Personnel Security Standard (BPSS)National security vetting: Security Check (SC) For more details around those requirements and to see if you are eligible, please follow this link . Click here for the package of benefits that comes with this role. Hit that apply button. If your CV isn't up to date, not a problem, what you currently have at hand is perfectly fine, anything else can be discussed afterwards.
Mar 28, 2024
Full time
Deeply technical opportunities, working at a sociable client office, exposure to new technologies or all of the above - you will thrive in our mutually supportive technical environment in Dorset. If this sounds like the opportunity you've been looking for and you have been residing in the UK for the last 5 years (as you'll need SC level clearance after joining us) read on to see if you could be a fit. You're an experienced, 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. Taking ownership and managing tickets through resolution or escalation is something you know all too well. You've got a great idea of meeting your SLAs ("Service Level Agreements") - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. With a customer focused attitude, taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and will provide further guidance when necessary. Your career progression is important to you, and to us. You want to gain relevant qualifications and accreditations to further develop your skills and we're happy to be able to provide this for you. You're an individual that understands the importance of problem ownership and client success and aims for top rated client feedback, providing high quality services. With your great customer relations skills, you'll handle client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. You'll be able to ensure quality delivery when working at any of our client sites and enjoy working it, all at the same time. These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV / VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 This role requires the following National security vetting: Baseline Personnel Security Standard (BPSS)National security vetting: Security Check (SC) For more details around those requirements and to see if you are eligible, please follow this link . Click here for the package of benefits that comes with this role. Hit that apply button. If your CV isn't up to date, not a problem, what you currently have at hand is perfectly fine, anything else can be discussed afterwards.
An experienced and qualified Electrical Fitter / Supervisor with experience in running installation / service teams on-site is needed to join our team at Rhino Site Systems, a leading door installation and servicing company based in Preston on a full-time basis. This role is National, so the relevant candidate will be working away from home for a large percentage of the time, which could include the odd weekend. This includes travelling to the site, depending on the site location. Our Depots are currently at Port Talbot, South Wales and Bamber Bridges, Preston, Lancashire, so the candidates must live within a commutable distance as there is no dedicated vehicle for this position. This is an excellent opportunity to progress your career with a well-established company! About Us At Rhino Site Systems, we provide premium levels of after-sales and installation services to clients in a range of industries. We've been installing and servicing doors for over 30 years, and due to our consistently high standards of work and customer service, we've built up a first-class reputation across sectors including nuclear, defence and critical national infrastructure. About the Role You will work as a Site team member to provide a combination of installation, repairs, and servicing of various types of doors, but mainly Rhino Doors, including all associated hardware and components. You will be a part of the Servicing and Installation department and will report directly to the Managing Director. Much of our work requires the candidate to undergo a Security clearance, which will include background checks, references for the previous 3 years of employment, residential checks, medical and complete random Drugs and Alcohol checks. A clean driving licence is also required. Key Responsibilities: Install, service and maintain the Rhino Group range of doors, which can be NPSA (CPNI) rated. The range includes Sliding-folding, bi-fold doors, side-hinged doors and fire doors. All doors can be either mechanical or electrically operated Provide an innovative and technically aware approach to problem-solving Comply with all Health & Safety requirements. Lead an on-site team of fitters to ensure the project is completed within the allocated time and to the high standards required Ensure that all HSE and company paperwork is completed and returned to the office after the project has been completed Ensure appropriate audits and checks are carried out on Rhino equipment in line with relevant standards Receive and put into action all written and verbal instructions as required Train and supervise all team members to ensure they adhere to all safety documentation Required Experience: Qualification: IPAF, PASMA (Company will pay for these for the right candidate, but costs will have to be reimbursed should they leave within one year) Candidates must be able to demonstrate that they have experience in running Installation/service teams on-site and have SSSTS Card as a minimum All Electricians Must be fully qualified up to 18th Edition as a minimum All Engineers will be required to have CSCS Cards as a minimum, but all Supervisors will require SSSTS cards. (Company will pay for the upgrade for the right candidate) The ability to read manufacturing or electrical drawings would also be essential Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Installation Electrician, Electrician, Electrical Inspection, Qualified Electrician, Electrical Testing, 18th Edition, Testing Electrician, Inspection Electrician, Electrical Tester, and Electrical Inspector may also be considered for this role.
Mar 28, 2024
Full time
An experienced and qualified Electrical Fitter / Supervisor with experience in running installation / service teams on-site is needed to join our team at Rhino Site Systems, a leading door installation and servicing company based in Preston on a full-time basis. This role is National, so the relevant candidate will be working away from home for a large percentage of the time, which could include the odd weekend. This includes travelling to the site, depending on the site location. Our Depots are currently at Port Talbot, South Wales and Bamber Bridges, Preston, Lancashire, so the candidates must live within a commutable distance as there is no dedicated vehicle for this position. This is an excellent opportunity to progress your career with a well-established company! About Us At Rhino Site Systems, we provide premium levels of after-sales and installation services to clients in a range of industries. We've been installing and servicing doors for over 30 years, and due to our consistently high standards of work and customer service, we've built up a first-class reputation across sectors including nuclear, defence and critical national infrastructure. About the Role You will work as a Site team member to provide a combination of installation, repairs, and servicing of various types of doors, but mainly Rhino Doors, including all associated hardware and components. You will be a part of the Servicing and Installation department and will report directly to the Managing Director. Much of our work requires the candidate to undergo a Security clearance, which will include background checks, references for the previous 3 years of employment, residential checks, medical and complete random Drugs and Alcohol checks. A clean driving licence is also required. Key Responsibilities: Install, service and maintain the Rhino Group range of doors, which can be NPSA (CPNI) rated. The range includes Sliding-folding, bi-fold doors, side-hinged doors and fire doors. All doors can be either mechanical or electrically operated Provide an innovative and technically aware approach to problem-solving Comply with all Health & Safety requirements. Lead an on-site team of fitters to ensure the project is completed within the allocated time and to the high standards required Ensure that all HSE and company paperwork is completed and returned to the office after the project has been completed Ensure appropriate audits and checks are carried out on Rhino equipment in line with relevant standards Receive and put into action all written and verbal instructions as required Train and supervise all team members to ensure they adhere to all safety documentation Required Experience: Qualification: IPAF, PASMA (Company will pay for these for the right candidate, but costs will have to be reimbursed should they leave within one year) Candidates must be able to demonstrate that they have experience in running Installation/service teams on-site and have SSSTS Card as a minimum All Electricians Must be fully qualified up to 18th Edition as a minimum All Engineers will be required to have CSCS Cards as a minimum, but all Supervisors will require SSSTS cards. (Company will pay for the upgrade for the right candidate) The ability to read manufacturing or electrical drawings would also be essential Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Installation Electrician, Electrician, Electrical Inspection, Qualified Electrician, Electrical Testing, 18th Edition, Testing Electrician, Inspection Electrician, Electrical Tester, and Electrical Inspector may also be considered for this role.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counterterrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? AWE are seeking an experienced, innovative and dedicated Network Engineer to support and maintain AWE s Firewall and Network Systems. Each day offers a new challenge and learning opportunity. Location - Reading area Salary - from £35,840 subject to skills and experience AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Relocation package available (terms and conditions apply) The Role: Reporting to the IT Manager, the successful Network Engineer will be responsible for the installation and maintenance of routers, switches and firewalls and the day to day running of multiple networks. The key tasks will include: Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. The Candidate: To be considered for this position, we are looking for candidates who have the following skills, qualifications and experience: Required Skills, Qualifications and Experience • Previous proven engineering experience within a networking environment. • Good knowledge of networking protocols, especially OSPF • Working to high personal standards in environment, safety, health, security and quality and be a great team player. • Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. • Ability to operate under pressure, meet tight deadlines and influence decisions. • Good technical investigation and problem-solving skills. • Ability to produce clear and concise written operating procedures and documentation. • Maintain technical skills to support latest network hardware/software. • Strong ability to think creatively and seek continuous improvement. Desired Skills, Qualifications and Experience • Experience with Juniper equipment (particularly EX, SRX and QFX platforms) • Experience with Extreme Network equipment. • Experience with NAC (Network Access Control) solutions/802.1X. • Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. Due to the nature of this role you will be working from our Aldermaston site full-time On call roster duties will be required with additional allowance. Occasional travel to remote sites will be required therefore driving licence is essential. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Mar 28, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counterterrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? AWE are seeking an experienced, innovative and dedicated Network Engineer to support and maintain AWE s Firewall and Network Systems. Each day offers a new challenge and learning opportunity. Location - Reading area Salary - from £35,840 subject to skills and experience AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Relocation package available (terms and conditions apply) The Role: Reporting to the IT Manager, the successful Network Engineer will be responsible for the installation and maintenance of routers, switches and firewalls and the day to day running of multiple networks. The key tasks will include: Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. The Candidate: To be considered for this position, we are looking for candidates who have the following skills, qualifications and experience: Required Skills, Qualifications and Experience • Previous proven engineering experience within a networking environment. • Good knowledge of networking protocols, especially OSPF • Working to high personal standards in environment, safety, health, security and quality and be a great team player. • Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. • Ability to operate under pressure, meet tight deadlines and influence decisions. • Good technical investigation and problem-solving skills. • Ability to produce clear and concise written operating procedures and documentation. • Maintain technical skills to support latest network hardware/software. • Strong ability to think creatively and seek continuous improvement. Desired Skills, Qualifications and Experience • Experience with Juniper equipment (particularly EX, SRX and QFX platforms) • Experience with Extreme Network equipment. • Experience with NAC (Network Access Control) solutions/802.1X. • Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. Due to the nature of this role you will be working from our Aldermaston site full-time On call roster duties will be required with additional allowance. Occasional travel to remote sites will be required therefore driving licence is essential. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Here at CG Fire & Security, were seeking a Fire Alarm Engineer to join our team based in the Midlands: Cannock, Birmingham, Wolverhampton, Dudley, Redditch, Halesowen, Leicester, Smethwick and Kidderminster. You'll be responsible for delivering a five-star installation and commissioning service to our customers whos alarm security needs are as individual as they are click apply for full job details
Mar 28, 2024
Full time
Here at CG Fire & Security, were seeking a Fire Alarm Engineer to join our team based in the Midlands: Cannock, Birmingham, Wolverhampton, Dudley, Redditch, Halesowen, Leicester, Smethwick and Kidderminster. You'll be responsible for delivering a five-star installation and commissioning service to our customers whos alarm security needs are as individual as they are click apply for full job details
Fire and Security Careers
Leicester, Leicestershire
Service Desk Manager - Fire Alarm - Leicester Office - £35k - £40k doe Benefits - If can manage Coordinators/ Service Desk/ Fire Alarm Service Engineers £35,000 - £40,000 salary (Dependant on experience) Permanent benefits Progression opportunities (inc. if a good service coordinator now maybe the right step up?) Requirements - to manage Coordinators/ Service Desk/ Fire Service Engineers Managed Service Engineers that maintain or service Fire Alarm systems or similar Knowledge of Co ordination, coordinating engineering planning Scheduled the Fire Alarm engineers or similar types of Electronic or Electrical or Fire and Security / Fire & Security type engineers yourself or through other engineering coordinators) Commutable to Leicester, Leicestershire area office Contact us if have - managed Administrators/ Service Team/ Alarm Engineers If you have managed a Service Desk as Office Manager, Service Coordinator, Service Supervisor (In office) or Service Desk Team Leader/ Service Manager, this could be an excellent move. Growing company and opportunity for you! Steve Eley - Fire and Security Careers (ELEY Solutions) - Specialist Recruiter.
Mar 28, 2024
Full time
Service Desk Manager - Fire Alarm - Leicester Office - £35k - £40k doe Benefits - If can manage Coordinators/ Service Desk/ Fire Alarm Service Engineers £35,000 - £40,000 salary (Dependant on experience) Permanent benefits Progression opportunities (inc. if a good service coordinator now maybe the right step up?) Requirements - to manage Coordinators/ Service Desk/ Fire Service Engineers Managed Service Engineers that maintain or service Fire Alarm systems or similar Knowledge of Co ordination, coordinating engineering planning Scheduled the Fire Alarm engineers or similar types of Electronic or Electrical or Fire and Security / Fire & Security type engineers yourself or through other engineering coordinators) Commutable to Leicester, Leicestershire area office Contact us if have - managed Administrators/ Service Team/ Alarm Engineers If you have managed a Service Desk as Office Manager, Service Coordinator, Service Supervisor (In office) or Service Desk Team Leader/ Service Manager, this could be an excellent move. Growing company and opportunity for you! Steve Eley - Fire and Security Careers (ELEY Solutions) - Specialist Recruiter.
Who are we ? Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. About the role - The Operational Technology (OT) Cyber Security Engineer is a member of the Global Automation team within the Haleon Central Engineering function and will focus on supporting Haleon manufacturing and R&D automation and lab systems. The role is accountable for defining, developing, assessing, approving and delivering complex and innovative solutions to reduce OT Cyber security related risks across the Haleon network, which may inhibit manufacturing or R&D operations, resulting in safety, quality, financial or reputation impact. The the successful person will act as a Subject Matter Expert for the technology and processes related to OT Cyber Security, will ensure that good security practices are embedded across Haleon sites (currently circa 26 sites), make recommendations for improvement / oversight and provide key input in support of setting the direction of the OT security strategy. Key responsibilities Support in the management of the OT Security Strategy for automation and lab systems across Haleon. Act as technical authority or subject matter expert for changes on infrastructure (firewall, cloud, etc.) for approximately 26 Manufacturing and R&D sites on OT cyber security within the automation and lab space. Define standards, define, review firewall rules to facilitate integration with IT & MES systems whilst maximizing protection of the automation and lab systems hosted on the OT network infrastructure. Lead global initiatives and work closely with key vendors to ensure vulnerabilities & threats are risk assessed and develop appropriate mitigation activities where required. Work with sites to ensure that automation and lab systems are protected with the appropriate level of cyber security protection and security controls based on defense in depth principles. Act as the technical escalation point where necessary as part of a technical support escalation or lead during incident investigations and/or site recovery. Qualifications and skills Degree in an engineering or software/IT related discipline. Total of 10 years of experience with at least 5 years experience working within Operational Technology Security. Hands on experience in networking and interfacing of Manufacturing Operational Technology such as: Control systems from a wide range of vendors (PLC and SCADA),Manufacturing Execution Systems (Data historians, EBR, OEE) and Lab Systems Expertise on securing OT network architecture, firewalls and firewall rule sets as they pertain to OT network traffic. Knowledge of ISA Standards (ISA/IEC62443, S95, S88) and the NIST Framework and/or Certification. Palo Alto Firewalls knowledge/certification. Location -Remote. Good to Have understanding of - Elisity, Cisco, platforms knowledge/certification. Deep hands on IT/OT experience in a complex environment (High Volume Manufacture, FCMG) with proven execution capabilities. Ability to work independently and cross-collaborate in a fast-paced environment where technology and sites requirements change regularly. Ability to think outside the box to solve complex issues and support/manage the development of complex network/firewall infrastructure. Ability to demonstrate credibility as a technical authority to a broad range of stakeholders from CISO to site leadership team. CCNP, CCSE, PCNSA, PCNSE, AZURE/AWS Cloud Administrator / Security. Excellent English language communication and written skills. Please save a copy of the job description, as this may be helpful to refer to once the advert closes. Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.
Mar 27, 2024
Full time
Who are we ? Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. About the role - The Operational Technology (OT) Cyber Security Engineer is a member of the Global Automation team within the Haleon Central Engineering function and will focus on supporting Haleon manufacturing and R&D automation and lab systems. The role is accountable for defining, developing, assessing, approving and delivering complex and innovative solutions to reduce OT Cyber security related risks across the Haleon network, which may inhibit manufacturing or R&D operations, resulting in safety, quality, financial or reputation impact. The the successful person will act as a Subject Matter Expert for the technology and processes related to OT Cyber Security, will ensure that good security practices are embedded across Haleon sites (currently circa 26 sites), make recommendations for improvement / oversight and provide key input in support of setting the direction of the OT security strategy. Key responsibilities Support in the management of the OT Security Strategy for automation and lab systems across Haleon. Act as technical authority or subject matter expert for changes on infrastructure (firewall, cloud, etc.) for approximately 26 Manufacturing and R&D sites on OT cyber security within the automation and lab space. Define standards, define, review firewall rules to facilitate integration with IT & MES systems whilst maximizing protection of the automation and lab systems hosted on the OT network infrastructure. Lead global initiatives and work closely with key vendors to ensure vulnerabilities & threats are risk assessed and develop appropriate mitigation activities where required. Work with sites to ensure that automation and lab systems are protected with the appropriate level of cyber security protection and security controls based on defense in depth principles. Act as the technical escalation point where necessary as part of a technical support escalation or lead during incident investigations and/or site recovery. Qualifications and skills Degree in an engineering or software/IT related discipline. Total of 10 years of experience with at least 5 years experience working within Operational Technology Security. Hands on experience in networking and interfacing of Manufacturing Operational Technology such as: Control systems from a wide range of vendors (PLC and SCADA),Manufacturing Execution Systems (Data historians, EBR, OEE) and Lab Systems Expertise on securing OT network architecture, firewalls and firewall rule sets as they pertain to OT network traffic. Knowledge of ISA Standards (ISA/IEC62443, S95, S88) and the NIST Framework and/or Certification. Palo Alto Firewalls knowledge/certification. Location -Remote. Good to Have understanding of - Elisity, Cisco, platforms knowledge/certification. Deep hands on IT/OT experience in a complex environment (High Volume Manufacture, FCMG) with proven execution capabilities. Ability to work independently and cross-collaborate in a fast-paced environment where technology and sites requirements change regularly. Ability to think outside the box to solve complex issues and support/manage the development of complex network/firewall infrastructure. Ability to demonstrate credibility as a technical authority to a broad range of stakeholders from CISO to site leadership team. CCNP, CCSE, PCNSA, PCNSE, AZURE/AWS Cloud Administrator / Security. Excellent English language communication and written skills. Please save a copy of the job description, as this may be helpful to refer to once the advert closes. Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.
An experienced and qualified Mechanical Fitter / Supervisor with experience in running installation / service teams on-site is needed to join our team at Rhino Site Systems, a leading door installation and servicing company based in Preston on a full-time basis. This role is National, so the relevant candidate will be working away from home for a large percentage of the time, which could include the odd weekend. This includes travelling to the site, depending on the site location. Our Depots are currently at Port Talbot, South Wales and Bamber Bridges, Preston, Lancashire, so the candidates must live within a commutable distance as there is no dedicated vehicle for this position. This is an excellent opportunity to progress your career with a well-established company! About Us At Rhino Site Systems, we provide premium levels of after-sales and installation services to clients in a range of industries. We've been installing and servicing doors for over 30 years, and due to our consistently high standards of work and customer service, we've built up a first-class reputation across sectors including nuclear, defence and critical national infrastructure. About the Role You will work as a Site team member to provide a combination of installation, repairs, and servicing of various types of doors, but mainly Rhino Doors, including all associated hardware and components. You will be a part of the Servicing and Installation department and will report directly to the Managing Director. Much of our work requires the candidate to undergo a Security clearance, which will include background checks, references for the previous 3 years of employment, residential checks, medical and complete random Drugs and Alcohol checks. A clean driving licence is also required. Key Responsibilities: Install, service and maintain the Rhino Group range of doors, which can be NPSA (CPNI) rated. The range includes Sliding-folding, bi-fold doors, side-hinged doors and fire doors. All doors can be either mechanical or electrically operated Provide an innovative and technically aware approach to problem-solving Comply with all Health & Safety requirements. Lead an on-site team of fitters to ensure the project is completed within the allocated time and to the high standards required Ensure that all HSE and company paperwork is completed and returned to the office after the project has been completed Ensure appropriate audits and checks are carried out on Rhino equipment in line with relevant standards Receive and put into action all written and verbal instructions as required Train and supervise all team members to ensure they adhere to all safety documentation Required Experience: Qualification: IPAF, PASMA (Company will pay for these for the right candidate, but costs will have to be reimbursed should they leave within one year) Candidates must be able to demonstrate that they have experience in running Installation/service teams on-site and have SSSTS Card as a minimum All Electricians Must be fully qualified up to 18th Edition as a minimum All Engineers will be required to have CSCS Cards as a minimum, but all Supervisors will require SSSTS cards. (Company will pay for the upgrade for the right candidate) The ability to read manufacturing or electrical drawings would also be essential Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Door Engineer, Installation Technician, Maintenance Engineer, Installation Engineer, Maintenance Technician, Door Technician, Automated Door Installer, Automated Door Installation Engineer, and Door Fitter may also be considered.
Mar 27, 2024
Full time
An experienced and qualified Mechanical Fitter / Supervisor with experience in running installation / service teams on-site is needed to join our team at Rhino Site Systems, a leading door installation and servicing company based in Preston on a full-time basis. This role is National, so the relevant candidate will be working away from home for a large percentage of the time, which could include the odd weekend. This includes travelling to the site, depending on the site location. Our Depots are currently at Port Talbot, South Wales and Bamber Bridges, Preston, Lancashire, so the candidates must live within a commutable distance as there is no dedicated vehicle for this position. This is an excellent opportunity to progress your career with a well-established company! About Us At Rhino Site Systems, we provide premium levels of after-sales and installation services to clients in a range of industries. We've been installing and servicing doors for over 30 years, and due to our consistently high standards of work and customer service, we've built up a first-class reputation across sectors including nuclear, defence and critical national infrastructure. About the Role You will work as a Site team member to provide a combination of installation, repairs, and servicing of various types of doors, but mainly Rhino Doors, including all associated hardware and components. You will be a part of the Servicing and Installation department and will report directly to the Managing Director. Much of our work requires the candidate to undergo a Security clearance, which will include background checks, references for the previous 3 years of employment, residential checks, medical and complete random Drugs and Alcohol checks. A clean driving licence is also required. Key Responsibilities: Install, service and maintain the Rhino Group range of doors, which can be NPSA (CPNI) rated. The range includes Sliding-folding, bi-fold doors, side-hinged doors and fire doors. All doors can be either mechanical or electrically operated Provide an innovative and technically aware approach to problem-solving Comply with all Health & Safety requirements. Lead an on-site team of fitters to ensure the project is completed within the allocated time and to the high standards required Ensure that all HSE and company paperwork is completed and returned to the office after the project has been completed Ensure appropriate audits and checks are carried out on Rhino equipment in line with relevant standards Receive and put into action all written and verbal instructions as required Train and supervise all team members to ensure they adhere to all safety documentation Required Experience: Qualification: IPAF, PASMA (Company will pay for these for the right candidate, but costs will have to be reimbursed should they leave within one year) Candidates must be able to demonstrate that they have experience in running Installation/service teams on-site and have SSSTS Card as a minimum All Electricians Must be fully qualified up to 18th Edition as a minimum All Engineers will be required to have CSCS Cards as a minimum, but all Supervisors will require SSSTS cards. (Company will pay for the upgrade for the right candidate) The ability to read manufacturing or electrical drawings would also be essential Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Door Engineer, Installation Technician, Maintenance Engineer, Installation Engineer, Maintenance Technician, Door Technician, Automated Door Installer, Automated Door Installation Engineer, and Door Fitter may also be considered.
We are currently searching for a Fire and Security Engineer that can excel working alone, or with other Engineers within the team, provide professional and dependable quality of service to customer/contractors commissioning fire services in a timely manner. This will include setting up of cause and effects and completing the required commissioning paperwork. Main Duties and Responsibilities Seeing Installation projects from design through to completion while reporting to project leads. Commissioning of the following systems, including: Advanced Apollo and Hochiki Audio Induction Loops Kentec panel Complete the necessary paperwork and reports in a timely manner. Attend reactive warranty calls and breakdowns, including tracing and rectification of faults. Requirements Experience as a multi-disciplined Fire Engineer. Experience with BAFE accreditation. Experience of Gent, Advanced, Hochiki and other fire alarm systems. TOA Public address. C-Tec Audio Induction Loops. Experience of commissioning would be an advantage. Full driving license required. Willing to travel throughout UK including overnight stays where required. Flexible attitude and approach including excellent interpersonal skills. Confident, friendly and can conduct themselves in a professional manner. Accommodation: With our team operating nationwide, we offer all staff temporary accommodation local to site.
Mar 27, 2024
Full time
We are currently searching for a Fire and Security Engineer that can excel working alone, or with other Engineers within the team, provide professional and dependable quality of service to customer/contractors commissioning fire services in a timely manner. This will include setting up of cause and effects and completing the required commissioning paperwork. Main Duties and Responsibilities Seeing Installation projects from design through to completion while reporting to project leads. Commissioning of the following systems, including: Advanced Apollo and Hochiki Audio Induction Loops Kentec panel Complete the necessary paperwork and reports in a timely manner. Attend reactive warranty calls and breakdowns, including tracing and rectification of faults. Requirements Experience as a multi-disciplined Fire Engineer. Experience with BAFE accreditation. Experience of Gent, Advanced, Hochiki and other fire alarm systems. TOA Public address. C-Tec Audio Induction Loops. Experience of commissioning would be an advantage. Full driving license required. Willing to travel throughout UK including overnight stays where required. Flexible attitude and approach including excellent interpersonal skills. Confident, friendly and can conduct themselves in a professional manner. Accommodation: With our team operating nationwide, we offer all staff temporary accommodation local to site.