Parts Advisor - Porsche Bournemouth Basic Salary £24,467 pa, Plus OTE As a Parts Advisor at our Porsche Bournemouth Retail Centre, not only will you receive an excellent salary package and OTE, but also an industry leading benefits package including: 25 days holiday per year plus Bank Holidays Family Friendly Policiesindustry leading, enhanced maternity, paternity, adoption and shared parental leave click apply for full job details
Mar 29, 2024
Full time
Parts Advisor - Porsche Bournemouth Basic Salary £24,467 pa, Plus OTE As a Parts Advisor at our Porsche Bournemouth Retail Centre, not only will you receive an excellent salary package and OTE, but also an industry leading benefits package including: 25 days holiday per year plus Bank Holidays Family Friendly Policiesindustry leading, enhanced maternity, paternity, adoption and shared parental leave click apply for full job details
Customer Service Advisor Basic Salary: Up To £24,000 Hours: Monday - Friday 830am till 530pm Location: Bournemouth NO SALES! 28 Days Holiday plus Bank Holidays Birthday Off Beer Fridge every Friday Exclusive Discounts & Offers - Most Major Retailers Access to health & wellbeing services If you are looking for a fun, happy working environment, this is for you! Our client is an established and highly reputable payroll services company. They have been a major player for more than 20 years and have worked with thousands of people across a wide range of industries. As their Customer Service Advisor, here is what you would have done last week: Managed a number of customer queries across multiple contact channels (telephone, email, live chat and social media responses). Supported customers through their registration process. Participated in active learning sessions aligned to customer experience or general product knowledge. Investigated and resolved any customer complaints efficiently. Who you are : You Possess customer service experience from previous employment. You will be experienced working in a customer care/service environment and able to utilise a variety of communication channels including over the phone, email, social media etc. You can demonstrate a good standard of numeracy and literacy. You have Strong communication skills, both oral and written. You will be resilient, self-motivated, assertive, and confident. What's in it for you: We'll enable you to challenge yourself. Make a positive impact on our business. Growing with us and making your mark, always learning. You'll have 28 days holiday so you can take some downtime whenever you need it and you'll never work on your birthday again. You'll get a pension plan that supports you for the future, and an employee discount scheme that is in a class of its own.
Mar 28, 2024
Full time
Customer Service Advisor Basic Salary: Up To £24,000 Hours: Monday - Friday 830am till 530pm Location: Bournemouth NO SALES! 28 Days Holiday plus Bank Holidays Birthday Off Beer Fridge every Friday Exclusive Discounts & Offers - Most Major Retailers Access to health & wellbeing services If you are looking for a fun, happy working environment, this is for you! Our client is an established and highly reputable payroll services company. They have been a major player for more than 20 years and have worked with thousands of people across a wide range of industries. As their Customer Service Advisor, here is what you would have done last week: Managed a number of customer queries across multiple contact channels (telephone, email, live chat and social media responses). Supported customers through their registration process. Participated in active learning sessions aligned to customer experience or general product knowledge. Investigated and resolved any customer complaints efficiently. Who you are : You Possess customer service experience from previous employment. You will be experienced working in a customer care/service environment and able to utilise a variety of communication channels including over the phone, email, social media etc. You can demonstrate a good standard of numeracy and literacy. You have Strong communication skills, both oral and written. You will be resilient, self-motivated, assertive, and confident. What's in it for you: We'll enable you to challenge yourself. Make a positive impact on our business. Growing with us and making your mark, always learning. You'll have 28 days holiday so you can take some downtime whenever you need it and you'll never work on your birthday again. You'll get a pension plan that supports you for the future, and an employee discount scheme that is in a class of its own.
Customer Service Advisor Location: Central Bournemouth, Dorset (Hybrid Working) Hours: Monday - Friday 9.00am - 5.00pm Salary: 23,625 per annum Contract: Full Time, Permanent Our client, a globally recognised financial services provider, are looking for Customer Service professionals to join their supportive and successful team in their offices based in Central Bournemouth. This is a great opportunity for graduates looking to start a career with a great Company offering lots of career progression! As a Contact Centre Representative, you will work as part of a team to support the business by undertaking complex queries and questions about Life Insurance and/or Pension policies. Your job will be to take responsibility for incoming calls to the department from policy holders, third party solicitors and financial advisors. The focus of the team is to deal with any issues or questions and bring them to a satisfactory conclusion quickly and efficiently, to achieve a high level of customer service or liaise with the relevant parts of the business so it's resolved. Main Responsibilities: Handle incoming calls and process requests in an efficient and professional manner. Ensure that data is accurately captured on computer systems. Managing customer issues efficiently and resolving these to conclusion. Gain understanding through effective questioning and listening techniques Adhering to the Data Protection Act, and working within a regulated environment Achieve personal targets for quality and call handling times- contributing towards an overall team effort Your experience will include: Previous phone based customer service experience Customer Service work experience within the Financial Services, Insurance, Banking, Pensions, Mortgage or Wealth Management sectors is ideal but not essential. Ideally you will have also previously worked in a call centre / contact centre environment. In return for your hard work and commitment, our client offers fantastic benefits, including: Company matched pension Life assurance Cycle2work scheme 15 weeks' fully paid maternity, adoption and shared parental leave Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. A paid day off for volunteering. Working hours of 9 to 5pm, Monday to Friday - no weekend working! This is a fantastic permanent job opportunity with a well-respected company so apply early to avoid disappointment.
Mar 28, 2024
Full time
Customer Service Advisor Location: Central Bournemouth, Dorset (Hybrid Working) Hours: Monday - Friday 9.00am - 5.00pm Salary: 23,625 per annum Contract: Full Time, Permanent Our client, a globally recognised financial services provider, are looking for Customer Service professionals to join their supportive and successful team in their offices based in Central Bournemouth. This is a great opportunity for graduates looking to start a career with a great Company offering lots of career progression! As a Contact Centre Representative, you will work as part of a team to support the business by undertaking complex queries and questions about Life Insurance and/or Pension policies. Your job will be to take responsibility for incoming calls to the department from policy holders, third party solicitors and financial advisors. The focus of the team is to deal with any issues or questions and bring them to a satisfactory conclusion quickly and efficiently, to achieve a high level of customer service or liaise with the relevant parts of the business so it's resolved. Main Responsibilities: Handle incoming calls and process requests in an efficient and professional manner. Ensure that data is accurately captured on computer systems. Managing customer issues efficiently and resolving these to conclusion. Gain understanding through effective questioning and listening techniques Adhering to the Data Protection Act, and working within a regulated environment Achieve personal targets for quality and call handling times- contributing towards an overall team effort Your experience will include: Previous phone based customer service experience Customer Service work experience within the Financial Services, Insurance, Banking, Pensions, Mortgage or Wealth Management sectors is ideal but not essential. Ideally you will have also previously worked in a call centre / contact centre environment. In return for your hard work and commitment, our client offers fantastic benefits, including: Company matched pension Life assurance Cycle2work scheme 15 weeks' fully paid maternity, adoption and shared parental leave Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. A paid day off for volunteering. Working hours of 9 to 5pm, Monday to Friday - no weekend working! This is a fantastic permanent job opportunity with a well-respected company so apply early to avoid disappointment.
Southern Counties Veterinary Specialists Ringwood Posted on 23/02/2024 Location: Ringwood, Hampshire Type: Part Time of 25.5 hours a week Permanent Unleash Your Passion as a Dermatology Nurse Southern Counties Veterinary Specialists is currently seeking a dedicated Registered Veterinary Nurse to join our expanding department. In this role, you will collaborate with two full-time RCVS & EBVS European Specialists in Veterinary Dermatology, along with a committed full-time Registered Veterinary Nurse and Veterinary Care Assistant, to deliver exceptional care to our growing client base. This position offers exposure to an exciting and diverse referral caseload, providing you with the opportunity to work within an exceptional team and advance your career. It is a rewarding yet challenging role that emphasises teamwork and dedication to both our patients and the service we provide. Utilising our video-otoscope and supported by specialist-led advanced anaesthesia and diagnostic imaging team you will utilise your knowledge and experience to proactively support patients undergoing investigations and out-patient treatment/ consultations for a wide range of dermatological conditions including, but not limited to, chronic otitis, allergic skin disease, endocrinopathies, immune mediated skin disease, parasitic skin disease and neoplasia. Working closely with our extensive multi-disciplinary specialist-led team, you will play a vital role in facilitating the patient journey throughout our large specialist hospital. Our supportive environment encourages you to enhance your existing knowledge and skills through regular training and learning opportunities. Effective client communication is paramount, starting from the initial consultation and continuing throughout the patient's care plan. We look forward to welcoming a passionate and skilled Registered Veterinary Nurse to contribute to the success of our dynamic team. Who We Are Southern Counties Veterinary Specialists is a multidisciplinary referral centre, providing a variety of interesting cases and opportunity to improve your skills. The practice has in the region of 80 nurses across the hospital, the wards team includes day, twilight and night nurses supported by VCAs. We are in the South of England, close to the New Forest National Park and South Coast, offering easy access to a multitude of outdoor activities. Bournemouth beach has just been voted number one beach in the UK by Tripadvisor and is only a 20-minute drive from the practice. The area also offers good access to regional and international airports, with excellent road and rail links to London. Qualities We Seek We are searching for an experienced nursing professional who excels in a team-oriented environment. The ideal candidate should be motivated, capable of working both independently and collaboratively, and demonstrate a keen interest in dermatology. A willingness to develop clinical skills and assist in training colleagues is essential. While prior experience in dermatology is not essential, confidence in monitoring anaesthesia and possessing clinical nursing skills, including blood sampling and IV placement, is crucial. Working Hours that Provide Flexibility This is a part-time position consisting of 3 days, 25.5 hours a week. Working Tuesdays-Thursdays (9am-6pm), with 1:4 Saturdays (08:30am-2:30pm). Because our employee's matter We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary between £29,000 - £32,000pa (pro-rata) DOE, you will benefit from: Work-life balance 6.6 weeks annual leave inclusive of bank holidays (pro-rata) Increasing holiday allowance based on length of service Your birthday as a paid day off Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay Private medical insurance Cycle to Work scheme Initiatives focused on employee wellbeing Non-accidental injury support Development Certificate support Learning and development opportunities via the IVC Evidensia Academy Access to Vetlexicon - our online encyclopaedia provider All our Vets & Nurses can apply for research funding Infection Prevention and Control Programme Professional Memberships VDS cover RCVS fees Additional Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension - 5% Employee/3% Employer Discounted staff pet care As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. If this position is of interest to you then please get in touch with our Talent Partner, Lovell Varcoe, at . Speak to Lovell Varcoe from our recruitment team who would be happy to help you with any questions you have before applying for this role. Southern Counties Veterinary Specialists
Mar 25, 2024
Full time
Southern Counties Veterinary Specialists Ringwood Posted on 23/02/2024 Location: Ringwood, Hampshire Type: Part Time of 25.5 hours a week Permanent Unleash Your Passion as a Dermatology Nurse Southern Counties Veterinary Specialists is currently seeking a dedicated Registered Veterinary Nurse to join our expanding department. In this role, you will collaborate with two full-time RCVS & EBVS European Specialists in Veterinary Dermatology, along with a committed full-time Registered Veterinary Nurse and Veterinary Care Assistant, to deliver exceptional care to our growing client base. This position offers exposure to an exciting and diverse referral caseload, providing you with the opportunity to work within an exceptional team and advance your career. It is a rewarding yet challenging role that emphasises teamwork and dedication to both our patients and the service we provide. Utilising our video-otoscope and supported by specialist-led advanced anaesthesia and diagnostic imaging team you will utilise your knowledge and experience to proactively support patients undergoing investigations and out-patient treatment/ consultations for a wide range of dermatological conditions including, but not limited to, chronic otitis, allergic skin disease, endocrinopathies, immune mediated skin disease, parasitic skin disease and neoplasia. Working closely with our extensive multi-disciplinary specialist-led team, you will play a vital role in facilitating the patient journey throughout our large specialist hospital. Our supportive environment encourages you to enhance your existing knowledge and skills through regular training and learning opportunities. Effective client communication is paramount, starting from the initial consultation and continuing throughout the patient's care plan. We look forward to welcoming a passionate and skilled Registered Veterinary Nurse to contribute to the success of our dynamic team. Who We Are Southern Counties Veterinary Specialists is a multidisciplinary referral centre, providing a variety of interesting cases and opportunity to improve your skills. The practice has in the region of 80 nurses across the hospital, the wards team includes day, twilight and night nurses supported by VCAs. We are in the South of England, close to the New Forest National Park and South Coast, offering easy access to a multitude of outdoor activities. Bournemouth beach has just been voted number one beach in the UK by Tripadvisor and is only a 20-minute drive from the practice. The area also offers good access to regional and international airports, with excellent road and rail links to London. Qualities We Seek We are searching for an experienced nursing professional who excels in a team-oriented environment. The ideal candidate should be motivated, capable of working both independently and collaboratively, and demonstrate a keen interest in dermatology. A willingness to develop clinical skills and assist in training colleagues is essential. While prior experience in dermatology is not essential, confidence in monitoring anaesthesia and possessing clinical nursing skills, including blood sampling and IV placement, is crucial. Working Hours that Provide Flexibility This is a part-time position consisting of 3 days, 25.5 hours a week. Working Tuesdays-Thursdays (9am-6pm), with 1:4 Saturdays (08:30am-2:30pm). Because our employee's matter We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary between £29,000 - £32,000pa (pro-rata) DOE, you will benefit from: Work-life balance 6.6 weeks annual leave inclusive of bank holidays (pro-rata) Increasing holiday allowance based on length of service Your birthday as a paid day off Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay Private medical insurance Cycle to Work scheme Initiatives focused on employee wellbeing Non-accidental injury support Development Certificate support Learning and development opportunities via the IVC Evidensia Academy Access to Vetlexicon - our online encyclopaedia provider All our Vets & Nurses can apply for research funding Infection Prevention and Control Programme Professional Memberships VDS cover RCVS fees Additional Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension - 5% Employee/3% Employer Discounted staff pet care As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. If this position is of interest to you then please get in touch with our Talent Partner, Lovell Varcoe, at . Speak to Lovell Varcoe from our recruitment team who would be happy to help you with any questions you have before applying for this role. Southern Counties Veterinary Specialists
Customer Retentions Advisor Salary: 23,000 - 25,000 per annum Location: Bournemouth/Poole area Hours: 37 hours per week Contract: Full Time, Permanent Our client, a highly respected specialist insurance company, is looking for a passionate and professional individual to join their Retentions/Renewals team. Working as a Retention Advisor, your role is to retain existing policy holders in the household Insurance market. In this telephony-based position, you will manage a portfolio of customers whilst working with Insurers, management agencies and the administration team to ensure continued retention of existing business ensuring you meet the clients diverse customer needs and requirements. Main Responsibilities: Managing clients within the retention cycle Making outbound calls to existing customers to discuss their upcoming renewal Adherence to the requirements laid out by the FCA in terms of compliance and customer risk Build relationships with 3rd party Insurers and Underwriters Upselling additional products, seek cross sale and referral opportunities where applicable Providing first class customer service through advice and expertise In order to be successful in this Retentions role, our client is looking for someone who has: Excellent communication skills - listening and building relationships with customers as it's important that you really get to know and understand their requirements. You have amazing problem-solving skills -you will need to come up with tailor made solutions as our client doesn't have a "one size fits all" approach for their customers No previous experience required as our client offers on-site training, workshops, coaching and will support you through industry qualifications. Professional and ambitious A great team-player In return for your hard work and commitment, our client offers fantastic benefits including: 25 days holiday, increasing to 27 days through service (plus bank holidays) Access to a Healthcare Cashplan, which gives you access to lots of different benefits Excellent training and development schemes with accelerated career progression Company funded CII professional qualification Enhanced maternity and paternity policies Cycle to work loan scheme Discount on gym membership across the UK Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc. Access to hundreds of high street retailer discounts Employee Assistance Programme
Mar 22, 2024
Full time
Customer Retentions Advisor Salary: 23,000 - 25,000 per annum Location: Bournemouth/Poole area Hours: 37 hours per week Contract: Full Time, Permanent Our client, a highly respected specialist insurance company, is looking for a passionate and professional individual to join their Retentions/Renewals team. Working as a Retention Advisor, your role is to retain existing policy holders in the household Insurance market. In this telephony-based position, you will manage a portfolio of customers whilst working with Insurers, management agencies and the administration team to ensure continued retention of existing business ensuring you meet the clients diverse customer needs and requirements. Main Responsibilities: Managing clients within the retention cycle Making outbound calls to existing customers to discuss their upcoming renewal Adherence to the requirements laid out by the FCA in terms of compliance and customer risk Build relationships with 3rd party Insurers and Underwriters Upselling additional products, seek cross sale and referral opportunities where applicable Providing first class customer service through advice and expertise In order to be successful in this Retentions role, our client is looking for someone who has: Excellent communication skills - listening and building relationships with customers as it's important that you really get to know and understand their requirements. You have amazing problem-solving skills -you will need to come up with tailor made solutions as our client doesn't have a "one size fits all" approach for their customers No previous experience required as our client offers on-site training, workshops, coaching and will support you through industry qualifications. Professional and ambitious A great team-player In return for your hard work and commitment, our client offers fantastic benefits including: 25 days holiday, increasing to 27 days through service (plus bank holidays) Access to a Healthcare Cashplan, which gives you access to lots of different benefits Excellent training and development schemes with accelerated career progression Company funded CII professional qualification Enhanced maternity and paternity policies Cycle to work loan scheme Discount on gym membership across the UK Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc. Access to hundreds of high street retailer discounts Employee Assistance Programme