We have an exciting opportunity working within a critical team within our business here at Coloplast Ltd in our Peterborough office. We are recruiting for our Patient Support Team to engage with our customers; assessing and supporting their individual needs by providing them with specialist advice and guidance in using medical devices to manage their bowel and bladder conditions. About us Coloplast is a market leading company with a strong record for product and service innovation. We work in close partnership with the NHS and individual healthcare professionals to support and drive the best clinical solutions and services to patients. We offer great career opportunities plus a strong benefits package for our staff. As a Department within Coloplast, we have been named as the winner of the Peterborough Business Excellence Awards for the Customer Service that we deliver. The Patient Support team are an integral part of the Coloplast Charter Clinical Services Team and is a significant contributor to the company s growth through its sales and customer service. In addition, our Clinical Assistants are registered with the Care Quality Commission (CQC), we are dedicated to making a positive difference to our customers lives and committed to providing care and support of the highest standards. The role You will be responsible for making outbound calls to new and existing customers. The focus of the calls within a specified support programme would be to explore and understand an individual s current bowel and bladder situation, provide tailored product and lifestyle advice to promote effective solutions, routines and regular ordering patterns. You will need to be passionate to make a difference and be prepared to become committed to the team that genuinely puts its customer s needs first and takes pride in delivering the highest levels of customer satisfaction. You will be challenged to work effectively and efficiently to meet daily targets while ensuring quality and standards are consistently met. The generating of comprehensive assessments from your individual customer activity will be used to support ongoing conversations with your customer and feed insights into the Marketing and Management teams. As a Clinical Assistant, you will be provided with an extensive introductory training programme and ongoing professional development. Working within a small team, the cohesion and camaraderie provides an elevated degree of support and satisfaction. If the rewards gained from working with a high performing, successful team and the essence of the role is to support customers with intimate healthcare needs, then this is the role for you. Essential qualities required for this role We are looking for someone who can demonstrate a proven customer service focus, excellent communication skills, be able to take ownership and prioritise both your own work as well as being a strong team player On a professional level, this role requires: Proven track record in achieving/exceeding your targets/ KPIs within a structured working environment Ideally you would come from a customer service background, or a role when demanding targets have been set Excellent interpersonal skills, both verbal and written, along with the ability to effectively communicate with both internal and external stakeholders On a personal level, this role requires: Empathy, patience, and maturity towards others Confidence and understanding to undertake conversations with consumers of a personal nature in relation to their intimate healthcare needs Strong desire to succeed within a highly ethical framework A pride and passion to achieve consistency and high standards in your work A results-oriented mind-set, and an outgoing personality with natural skills in building relationships and engaging in conversations that will lead to results We want you to be comfortable with change, speak up to make things better, and finally, you must be hungry to achieve The starting salary for this role is £25,000 with a £5,200 per annum bonus opportunity, taking your potential annual salary to over £30,000 . We also have an additional bonus available of a further 5% of salary as well as many other fantastic benefits. Deadline Please submit your application as soon as possible as interviews will be taking place shortly.
Apr 16, 2024
Full time
We have an exciting opportunity working within a critical team within our business here at Coloplast Ltd in our Peterborough office. We are recruiting for our Patient Support Team to engage with our customers; assessing and supporting their individual needs by providing them with specialist advice and guidance in using medical devices to manage their bowel and bladder conditions. About us Coloplast is a market leading company with a strong record for product and service innovation. We work in close partnership with the NHS and individual healthcare professionals to support and drive the best clinical solutions and services to patients. We offer great career opportunities plus a strong benefits package for our staff. As a Department within Coloplast, we have been named as the winner of the Peterborough Business Excellence Awards for the Customer Service that we deliver. The Patient Support team are an integral part of the Coloplast Charter Clinical Services Team and is a significant contributor to the company s growth through its sales and customer service. In addition, our Clinical Assistants are registered with the Care Quality Commission (CQC), we are dedicated to making a positive difference to our customers lives and committed to providing care and support of the highest standards. The role You will be responsible for making outbound calls to new and existing customers. The focus of the calls within a specified support programme would be to explore and understand an individual s current bowel and bladder situation, provide tailored product and lifestyle advice to promote effective solutions, routines and regular ordering patterns. You will need to be passionate to make a difference and be prepared to become committed to the team that genuinely puts its customer s needs first and takes pride in delivering the highest levels of customer satisfaction. You will be challenged to work effectively and efficiently to meet daily targets while ensuring quality and standards are consistently met. The generating of comprehensive assessments from your individual customer activity will be used to support ongoing conversations with your customer and feed insights into the Marketing and Management teams. As a Clinical Assistant, you will be provided with an extensive introductory training programme and ongoing professional development. Working within a small team, the cohesion and camaraderie provides an elevated degree of support and satisfaction. If the rewards gained from working with a high performing, successful team and the essence of the role is to support customers with intimate healthcare needs, then this is the role for you. Essential qualities required for this role We are looking for someone who can demonstrate a proven customer service focus, excellent communication skills, be able to take ownership and prioritise both your own work as well as being a strong team player On a professional level, this role requires: Proven track record in achieving/exceeding your targets/ KPIs within a structured working environment Ideally you would come from a customer service background, or a role when demanding targets have been set Excellent interpersonal skills, both verbal and written, along with the ability to effectively communicate with both internal and external stakeholders On a personal level, this role requires: Empathy, patience, and maturity towards others Confidence and understanding to undertake conversations with consumers of a personal nature in relation to their intimate healthcare needs Strong desire to succeed within a highly ethical framework A pride and passion to achieve consistency and high standards in your work A results-oriented mind-set, and an outgoing personality with natural skills in building relationships and engaging in conversations that will lead to results We want you to be comfortable with change, speak up to make things better, and finally, you must be hungry to achieve The starting salary for this role is £25,000 with a £5,200 per annum bonus opportunity, taking your potential annual salary to over £30,000 . We also have an additional bonus available of a further 5% of salary as well as many other fantastic benefits. Deadline Please submit your application as soon as possible as interviews will be taking place shortly.
About the role Sytner Sunningdale has a fantastic opportunity available for an Accounts Assistant to join their team. As a Sytner Accounts Assistant, you will support the day to day functions of the accounts department from the sales and purchase ledgers to the daily cash postings and bank reconciliations. You will also assist the Dealership Accountant and Management team in other ad-hoc duties where required. Sytner Accounts Assistants work a variety of flexible patterns between Mondays Friday; however, this sometimes can include weekends to ensure we provide our customers with the highest possible levels of service. About You Previous experience and a good working knowledge of all accounting routines, including stock checks and month-end reconciliations are essential. Knowledge of the CDK/Kerridge Dealer Management system and Microsoft Office is not essential but would be advantageous. Ideally, you will be enthusiastic, well organised, diligent, and able to work to strict deadlines whilst paying attention to detail and working both as an individual and as part of a small team. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 16, 2024
Full time
About the role Sytner Sunningdale has a fantastic opportunity available for an Accounts Assistant to join their team. As a Sytner Accounts Assistant, you will support the day to day functions of the accounts department from the sales and purchase ledgers to the daily cash postings and bank reconciliations. You will also assist the Dealership Accountant and Management team in other ad-hoc duties where required. Sytner Accounts Assistants work a variety of flexible patterns between Mondays Friday; however, this sometimes can include weekends to ensure we provide our customers with the highest possible levels of service. About You Previous experience and a good working knowledge of all accounting routines, including stock checks and month-end reconciliations are essential. Knowledge of the CDK/Kerridge Dealer Management system and Microsoft Office is not essential but would be advantageous. Ideally, you will be enthusiastic, well organised, diligent, and able to work to strict deadlines whilst paying attention to detail and working both as an individual and as part of a small team. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Bell Cornwall Recruitment
Lichfield, Staffordshire
Conveyancing Leasehold Reform Secretary £21,000 - £24,000 BCR/JH/11009 Lichfield Bell Cornwall Recruitment is thrilled to present an exceptional opportunity for a Conveyancing Secretary on behalf of our esteemed client, a renowned niche property practice based in Lichfield. As part of their dynamic team, the Conveyancing Secretary will play a pivotal role in supporting their leasehold property fee earners with a diverse range of administrative tasks related to leasehold reform and enfranchisement. Key Duties: Assist leasehold property fee earners with various administrative tasks, including file opening, client verification, and preparing engagement packs. Review title registers and liaise with clients to ensure smooth communication and documentation exchange. Draft and amend transfer documents, leases, completion statements, and other legal documents as required. Handle Land Registry registrations, requisitions, and formalities, expediting matters when necessary. Create schedules for bulk lease extensions and manage lease extension projects effectively. Provide general secretarial support, including diary entries, invoice raising, and payment requests. Prepare FTT applications, draft bundles, and set up court hearings in collaboration with fee earners. Maintain meticulous records, including archiving files, managing post-completion matters, and dealing with ledger queries. Key Criteria: Excellent organisational, communication, and attention to detail skills are essential for success in this role. Proficiency in keyboard and IT skills, coupled with the ability to work efficiently under pressure. Flexibility and the ability to prioritise tasks effectively in a fast-paced environment. Strong interpersonal skills, punctuality, professionalism, and reliability are paramount. If you think this Conveyancing Secretary sounds like the right job for you, and believe you are equipped with the right skill set to thrive in this role, we'd love to hear from you. Don't miss this opportunity to be part of a forward-thinking firm committed to making a positive impact. Apply now through Bell Cornwall Recruitment and take the next step in your career journey! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Apr 14, 2024
Full time
Conveyancing Leasehold Reform Secretary £21,000 - £24,000 BCR/JH/11009 Lichfield Bell Cornwall Recruitment is thrilled to present an exceptional opportunity for a Conveyancing Secretary on behalf of our esteemed client, a renowned niche property practice based in Lichfield. As part of their dynamic team, the Conveyancing Secretary will play a pivotal role in supporting their leasehold property fee earners with a diverse range of administrative tasks related to leasehold reform and enfranchisement. Key Duties: Assist leasehold property fee earners with various administrative tasks, including file opening, client verification, and preparing engagement packs. Review title registers and liaise with clients to ensure smooth communication and documentation exchange. Draft and amend transfer documents, leases, completion statements, and other legal documents as required. Handle Land Registry registrations, requisitions, and formalities, expediting matters when necessary. Create schedules for bulk lease extensions and manage lease extension projects effectively. Provide general secretarial support, including diary entries, invoice raising, and payment requests. Prepare FTT applications, draft bundles, and set up court hearings in collaboration with fee earners. Maintain meticulous records, including archiving files, managing post-completion matters, and dealing with ledger queries. Key Criteria: Excellent organisational, communication, and attention to detail skills are essential for success in this role. Proficiency in keyboard and IT skills, coupled with the ability to work efficiently under pressure. Flexibility and the ability to prioritise tasks effectively in a fast-paced environment. Strong interpersonal skills, punctuality, professionalism, and reliability are paramount. If you think this Conveyancing Secretary sounds like the right job for you, and believe you are equipped with the right skill set to thrive in this role, we'd love to hear from you. Don't miss this opportunity to be part of a forward-thinking firm committed to making a positive impact. Apply now through Bell Cornwall Recruitment and take the next step in your career journey! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
What's the opportunity?We're looking for a Retail Sales Assistants to join us at our new store in Worthing. This is an exciting time for ScS and a brilliant opportunity for the right person to be a part of our team in our new store. As part of the Retail team, you'll be based within our store in Red Square Retail Park in Worthing welcoming customers in and talking to them about our gorgeous furniture and carpets. What does the role involve? Welcome customers into the store and support them in finding the perfect piece of furniture or flooring for their home Accurately complete customer orders and process finance applications Accountable for delivering personal sales and KPIs Work within the team to deliver a 5 star customer experience Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it's needed Help to make sure our showrooms are warm, friendly, safe environments for everyone within them Continuously develop and maintain knowledge on all ScS products and services Undertake, as required, other duties in keeping with the general nature of the role What's in it for you? Basic salary between £21,280 - £23,440 with a realistic OTE of £35K per year In this store, our Retail Sales Assistants earn on average £800 - £1200 per month on top of their basic salary although there's no limit on how much you can earn Guaranteed commission of £400 per month in your first three months Competitions and incentives - recent holiday incentives include a Virgin Cruise around Miami and the Bahamas and trips to New York, Dubai and Italy Sodexo benefits platform - access to 100s of high street discounts and more - holiday discounts, gym discounts, cinema discounts, evouchers, cashback and more! Generous holiday allowance Medicash - low cost health plans Virtual GP - Access to a GP service 24/7 Three weekend days off a month Flexible working arrangements welcomed Career progression Access to our dedicated Employee Assistance Programme - to give you free access to advice and information on a range of topics Share Incentive Plan Salary finance scheme Discount on ScS Furniture and Flooring Pension Cycle to Work scheme Long service awards Who are we looking for? The most important thing for us is that you're the right fit for our team. And if you've got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you'd be perfect. While sales experience can sometimes be an advantage, it's not a game-changer - personality and the ability to learn new skills is just as important! We're looking for the following qualities Sales driven with a passion for driving a 5 star customer experience Experience within a customer facing role A real people person - the ability to build strong relationships with our customers and colleagues A team player Flexibility to work shift patterns Strong work ethic, resilient, self-starter and a can do attitude About ScS - Sofa Carpet Specialist We are one of the UK's leading sofa and carpet specialists, and you can find us on numerous retail parks all over the country. We have 99 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus is in retailing sofas, flooring and dining, helping customers to create the home they'll love and that's where you come in
Apr 12, 2024
Full time
What's the opportunity?We're looking for a Retail Sales Assistants to join us at our new store in Worthing. This is an exciting time for ScS and a brilliant opportunity for the right person to be a part of our team in our new store. As part of the Retail team, you'll be based within our store in Red Square Retail Park in Worthing welcoming customers in and talking to them about our gorgeous furniture and carpets. What does the role involve? Welcome customers into the store and support them in finding the perfect piece of furniture or flooring for their home Accurately complete customer orders and process finance applications Accountable for delivering personal sales and KPIs Work within the team to deliver a 5 star customer experience Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it's needed Help to make sure our showrooms are warm, friendly, safe environments for everyone within them Continuously develop and maintain knowledge on all ScS products and services Undertake, as required, other duties in keeping with the general nature of the role What's in it for you? Basic salary between £21,280 - £23,440 with a realistic OTE of £35K per year In this store, our Retail Sales Assistants earn on average £800 - £1200 per month on top of their basic salary although there's no limit on how much you can earn Guaranteed commission of £400 per month in your first three months Competitions and incentives - recent holiday incentives include a Virgin Cruise around Miami and the Bahamas and trips to New York, Dubai and Italy Sodexo benefits platform - access to 100s of high street discounts and more - holiday discounts, gym discounts, cinema discounts, evouchers, cashback and more! Generous holiday allowance Medicash - low cost health plans Virtual GP - Access to a GP service 24/7 Three weekend days off a month Flexible working arrangements welcomed Career progression Access to our dedicated Employee Assistance Programme - to give you free access to advice and information on a range of topics Share Incentive Plan Salary finance scheme Discount on ScS Furniture and Flooring Pension Cycle to Work scheme Long service awards Who are we looking for? The most important thing for us is that you're the right fit for our team. And if you've got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you'd be perfect. While sales experience can sometimes be an advantage, it's not a game-changer - personality and the ability to learn new skills is just as important! We're looking for the following qualities Sales driven with a passion for driving a 5 star customer experience Experience within a customer facing role A real people person - the ability to build strong relationships with our customers and colleagues A team player Flexibility to work shift patterns Strong work ethic, resilient, self-starter and a can do attitude About ScS - Sofa Carpet Specialist We are one of the UK's leading sofa and carpet specialists, and you can find us on numerous retail parks all over the country. We have 99 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus is in retailing sofas, flooring and dining, helping customers to create the home they'll love and that's where you come in
What's the opportunity? As part of the Retail team, you'll be based within our store in Nene Valley Retail Park in Northampton welcoming customers in and talking to them about our gorgeous furniture and carpets. As a Retail Sales Assistant with your commission you can earn up to £30,000.00. What does the role involve? Welcome customers into the store and support them in finding the perfect piece of furniture or flooring for their home Accurately complete customer orders and process finance applications Accountable for delivering personal sales and KPIs Work within the team to deliver a 5 star customer experience Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it's needed Help to make sure our showrooms are warm, friendly, safe environments for everyone within them Continuously develop and maintain knowledge on all ScS products and services Undertake, as required, other duties in keeping with the general nature of the role What's in it for you? Basic salary between £20,267 - £22,323 with a realistic OTE of £30K per year In this store, our Retail Sales Assistants earn on average £800 - £1200 per month on top of their basic salary although there's no limit on how much you can earn Guaranteed commission of £400 per month in your first three months Competitions and incentives - recent holiday incentives include a Virgin Cruise around Miami and the Bahamas and trips to New York, Dubai and Italy Sodexo benefits platform - access to 100s of high street discounts and more - holiday discounts, gym discounts, cinema discounts, evouchers, cashback and more! Generous holiday allowance Medicash - low cost health plans Virtual GP - Access to a GP service 24/7 Three weekend days off a month Flexible working arrangements welcomed Career progression Access to our dedicated Employee Assistance Programme - to give you free access to advice and information on a range of topics Share Incentive Plan Salary finance scheme Discount on ScS Furniture and Flooring Pension Cycle to Work scheme Long service awards Who are we looking for? The most important thing for us is that you're the right fit for our team. And if you've got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you'd be perfect. While sales experience can sometimes be an advantage, it's not a game-changer - personality and the ability to learn new skills is just as important! We're looking for the following qualities Sales driven with a passion for driving a 5 star customer experience Experience within a customer facing role A real people person - the ability to build strong relationships with our customers and colleagues A team player Flexibility to work shift patterns Strong work ethic, resilient, self-starter and a can do attitude About ScS - Sofa Carpet Specialist We are one of the UK's leading sofa and carpet specialists, and you can find us on numerous retail parks all over the country. We have 99 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus is in retailing sofas, flooring and dining, helping customers to create the home they'll love and that's where you come in
Apr 12, 2024
Full time
What's the opportunity? As part of the Retail team, you'll be based within our store in Nene Valley Retail Park in Northampton welcoming customers in and talking to them about our gorgeous furniture and carpets. As a Retail Sales Assistant with your commission you can earn up to £30,000.00. What does the role involve? Welcome customers into the store and support them in finding the perfect piece of furniture or flooring for their home Accurately complete customer orders and process finance applications Accountable for delivering personal sales and KPIs Work within the team to deliver a 5 star customer experience Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it's needed Help to make sure our showrooms are warm, friendly, safe environments for everyone within them Continuously develop and maintain knowledge on all ScS products and services Undertake, as required, other duties in keeping with the general nature of the role What's in it for you? Basic salary between £20,267 - £22,323 with a realistic OTE of £30K per year In this store, our Retail Sales Assistants earn on average £800 - £1200 per month on top of their basic salary although there's no limit on how much you can earn Guaranteed commission of £400 per month in your first three months Competitions and incentives - recent holiday incentives include a Virgin Cruise around Miami and the Bahamas and trips to New York, Dubai and Italy Sodexo benefits platform - access to 100s of high street discounts and more - holiday discounts, gym discounts, cinema discounts, evouchers, cashback and more! Generous holiday allowance Medicash - low cost health plans Virtual GP - Access to a GP service 24/7 Three weekend days off a month Flexible working arrangements welcomed Career progression Access to our dedicated Employee Assistance Programme - to give you free access to advice and information on a range of topics Share Incentive Plan Salary finance scheme Discount on ScS Furniture and Flooring Pension Cycle to Work scheme Long service awards Who are we looking for? The most important thing for us is that you're the right fit for our team. And if you've got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you'd be perfect. While sales experience can sometimes be an advantage, it's not a game-changer - personality and the ability to learn new skills is just as important! We're looking for the following qualities Sales driven with a passion for driving a 5 star customer experience Experience within a customer facing role A real people person - the ability to build strong relationships with our customers and colleagues A team player Flexibility to work shift patterns Strong work ethic, resilient, self-starter and a can do attitude About ScS - Sofa Carpet Specialist We are one of the UK's leading sofa and carpet specialists, and you can find us on numerous retail parks all over the country. We have 99 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus is in retailing sofas, flooring and dining, helping customers to create the home they'll love and that's where you come in
We have an exciting opportunity working within a critical team within our business here at Coloplast Ltd in our Peterborough office. We are recruiting for our Patient Support Team to engage with our customers; assessing and supporting their individual needs by providing them with specialist advice and guidance in using medical devices to manage their bowel and bladder conditions. About us Coloplast is a market leading company with a strong record for product and service innovation. We work in close partnership with the NHS and individual healthcare professionals to support and drive the best clinical solutions and services to patients. We offer great career opportunities plus a strong benefits package for our staff. As a Department within Coloplast, we have been named as the winner of the Peterborough Business Excellence Awards for the Customer Service that we deliver. The Patient Support team are an integral part of the Coloplast Charter Clinical Services Team and is a significant contributor to the company s growth through its sales and customer service. In addition, our Clinical Assistants are registered with the Care Quality Commission (CQC), we are dedicated to making a positive difference to our customers lives and committed to providing care and support of the highest standards. The role You will be responsible for making outbound calls to new and existing customers. The focus of the calls within a specified support programme would be to explore and understand an individual s current bowel and bladder situation, provide tailored product and lifestyle advice to promote effective solutions, routines and regular ordering patterns. You will need to be passionate to make a difference and be prepared to become committed to the team that genuinely puts its customer s needs first and takes pride in delivering the highest levels of customer satisfaction. You will be challenged to work effectively and efficiently to meet daily targets while ensuring quality and standards are consistently met. The generating of comprehensive assessments from your individual customer activity will be used to support ongoing conversations with your customer and feed insights into the Marketing and Management teams. As a Clinical Assistant, you will be provided with an extensive introductory training programme and ongoing professional development. Working within a small team, the cohesion and camaraderie provides an elevated degree of support and satisfaction. If the rewards gained from working with a high performing, successful team and the essence of the role is to support customers with intimate healthcare needs, then this is the role for you. Essential qualities required for this role We are looking for someone who can demonstrate a proven customer service focus, excellent communication skills, be able to take ownership and prioritise both your own work as well as being a strong team player On a professional level, this role requires: Proven track record in achieving/exceeding your targets/ KPIs within a structured working environment Ideally you would come from a customer service background, or a role when demanding targets have been set Excellent interpersonal skills, both verbal and written, along with the ability to effectively communicate with both internal and external stakeholders On a personal level, this role requires: Empathy, patience, and maturity towards others Confidence and understanding to undertake conversations with consumers of a personal nature in relation to their intimate healthcare needs Strong desire to succeed within a highly ethical framework A pride and passion to achieve consistency and high standards in your work A results-oriented mind-set, and an outgoing personality with natural skills in building relationships and engaging in conversations that will lead to results We want you to be comfortable with change, speak up to make things better, and finally, you must be hungry to achieve The starting salary for this role is £25,000 with a £5,200 per annum bonus opportunity, taking your potential annual salary to over £30,000 . We also have an additional bonus available of a further 5% of salary as well as many other fantastic benefits. Deadline Please submit your application as soon as possible as interviews will be taking place shortly.
Apr 11, 2024
Full time
We have an exciting opportunity working within a critical team within our business here at Coloplast Ltd in our Peterborough office. We are recruiting for our Patient Support Team to engage with our customers; assessing and supporting their individual needs by providing them with specialist advice and guidance in using medical devices to manage their bowel and bladder conditions. About us Coloplast is a market leading company with a strong record for product and service innovation. We work in close partnership with the NHS and individual healthcare professionals to support and drive the best clinical solutions and services to patients. We offer great career opportunities plus a strong benefits package for our staff. As a Department within Coloplast, we have been named as the winner of the Peterborough Business Excellence Awards for the Customer Service that we deliver. The Patient Support team are an integral part of the Coloplast Charter Clinical Services Team and is a significant contributor to the company s growth through its sales and customer service. In addition, our Clinical Assistants are registered with the Care Quality Commission (CQC), we are dedicated to making a positive difference to our customers lives and committed to providing care and support of the highest standards. The role You will be responsible for making outbound calls to new and existing customers. The focus of the calls within a specified support programme would be to explore and understand an individual s current bowel and bladder situation, provide tailored product and lifestyle advice to promote effective solutions, routines and regular ordering patterns. You will need to be passionate to make a difference and be prepared to become committed to the team that genuinely puts its customer s needs first and takes pride in delivering the highest levels of customer satisfaction. You will be challenged to work effectively and efficiently to meet daily targets while ensuring quality and standards are consistently met. The generating of comprehensive assessments from your individual customer activity will be used to support ongoing conversations with your customer and feed insights into the Marketing and Management teams. As a Clinical Assistant, you will be provided with an extensive introductory training programme and ongoing professional development. Working within a small team, the cohesion and camaraderie provides an elevated degree of support and satisfaction. If the rewards gained from working with a high performing, successful team and the essence of the role is to support customers with intimate healthcare needs, then this is the role for you. Essential qualities required for this role We are looking for someone who can demonstrate a proven customer service focus, excellent communication skills, be able to take ownership and prioritise both your own work as well as being a strong team player On a professional level, this role requires: Proven track record in achieving/exceeding your targets/ KPIs within a structured working environment Ideally you would come from a customer service background, or a role when demanding targets have been set Excellent interpersonal skills, both verbal and written, along with the ability to effectively communicate with both internal and external stakeholders On a personal level, this role requires: Empathy, patience, and maturity towards others Confidence and understanding to undertake conversations with consumers of a personal nature in relation to their intimate healthcare needs Strong desire to succeed within a highly ethical framework A pride and passion to achieve consistency and high standards in your work A results-oriented mind-set, and an outgoing personality with natural skills in building relationships and engaging in conversations that will lead to results We want you to be comfortable with change, speak up to make things better, and finally, you must be hungry to achieve The starting salary for this role is £25,000 with a £5,200 per annum bonus opportunity, taking your potential annual salary to over £30,000 . We also have an additional bonus available of a further 5% of salary as well as many other fantastic benefits. Deadline Please submit your application as soon as possible as interviews will be taking place shortly.
NIGHT TEAM MANAGER Ensure you read the information regarding this opportunity thoroughly before making an application. Location: Primark Lakeside Salary: £28,372 (with 31 days annual leave & pension) Contract: Full-Time Permanent Make your Primark We do things our way at Primark - and with over 400 stores globally, things are going pretty well. So well, in fact, we continue to grow and open new stores all over the world. The secret to our success? We give our managers freedom within a framework, which means you can manage departments, tailor orders, and display your way - all while taking the next vital step in your management career. If you've got what it takes to guide a team of assistants and deliver for your customers, this is your chance to make your mark with us. The Role As Night Team Manager, you'll be responsible for overseeing the replenishment of your store - including collaborating with the day management team on price changes, product moves and reporting any stock issues should they arise. You'll also allocate tasks to the Night Retail Assistants on each shift, develop their skills and keep them motivated and engaged. Keeping the store stocked and tidy is vital in making sure all customers have an excellent experience. This is an excellent step up for anyone with previous leadership experience of some kind. We'll provide you with a tailored development programme and all the support you need for you to make your Primark. About you This is a management role, so on top of excellent customer service skills, you'll be a leader who can build credible working relationships with your colleagues. You don't need a fashion background to join us, but we'll expect you to drive sales and customer experience by guiding and supporting your team. As such, you'll need strong coaching skills and great commercial awareness, which you'll probably have picked up in a fast-paced place of work. Ready to make your Primark? APPLY NOW Primark is an Equal Opportunities Employer. Employee - Permanent
Sep 24, 2022
Full time
NIGHT TEAM MANAGER Ensure you read the information regarding this opportunity thoroughly before making an application. Location: Primark Lakeside Salary: £28,372 (with 31 days annual leave & pension) Contract: Full-Time Permanent Make your Primark We do things our way at Primark - and with over 400 stores globally, things are going pretty well. So well, in fact, we continue to grow and open new stores all over the world. The secret to our success? We give our managers freedom within a framework, which means you can manage departments, tailor orders, and display your way - all while taking the next vital step in your management career. If you've got what it takes to guide a team of assistants and deliver for your customers, this is your chance to make your mark with us. The Role As Night Team Manager, you'll be responsible for overseeing the replenishment of your store - including collaborating with the day management team on price changes, product moves and reporting any stock issues should they arise. You'll also allocate tasks to the Night Retail Assistants on each shift, develop their skills and keep them motivated and engaged. Keeping the store stocked and tidy is vital in making sure all customers have an excellent experience. This is an excellent step up for anyone with previous leadership experience of some kind. We'll provide you with a tailored development programme and all the support you need for you to make your Primark. About you This is a management role, so on top of excellent customer service skills, you'll be a leader who can build credible working relationships with your colleagues. You don't need a fashion background to join us, but we'll expect you to drive sales and customer experience by guiding and supporting your team. As such, you'll need strong coaching skills and great commercial awareness, which you'll probably have picked up in a fast-paced place of work. Ready to make your Primark? APPLY NOW Primark is an Equal Opportunities Employer. Employee - Permanent
We are currently recruiting for a Store Manager for a fantastic, expanding, well known high street retailer who are enjoying continuous success. We have an exciting opportunity to join the retailer as a Store Manager in Stroud. The role of a Store Manager is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail skills and experience. Working for one of the largest and most successful retailers in the UK, the long term career prospects are amazing. As a Store Manager you will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. Key Responsibilities as a Store Manager: Lead a large team to achieve the highest levels of sales and service at all times Experience of managing a large store Customer centric; ensure the team interact with customers at all times Make commercial decisions that benefit the store Manage the performance of the management staff and all sales assistants Responsible for all appraisals and performance reviews Operationally strong with a focus on delivery and productivity Drive sales and performance with your management team Recruit, induct and train a team to focus on sales and adding value to the sales process Commercially aware and able to understand business performance and react to areas that are under performing Incentives staff to achieve targets and KPI's As a Store Manager you will be a credible presence in your store and must be able to support colleagues across your area. It is important that you can work together with your Area Manager and be able to work on retail projects and new initiatives as and when required. This role is an exciting challenge; the role gives you the chance to continue your career development with a retailer who can offer genuine progression, career growth and personal development. If you are seeking a role that offers a challenge, a change to work with amazing products and the opportunity to enjoy what you do! Our client has an excellent salary of up to £30,000 with bonuses, benefits and genuine opportunity to progress. BBBH23745
Feb 22, 2022
Full time
We are currently recruiting for a Store Manager for a fantastic, expanding, well known high street retailer who are enjoying continuous success. We have an exciting opportunity to join the retailer as a Store Manager in Stroud. The role of a Store Manager is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail skills and experience. Working for one of the largest and most successful retailers in the UK, the long term career prospects are amazing. As a Store Manager you will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. Key Responsibilities as a Store Manager: Lead a large team to achieve the highest levels of sales and service at all times Experience of managing a large store Customer centric; ensure the team interact with customers at all times Make commercial decisions that benefit the store Manage the performance of the management staff and all sales assistants Responsible for all appraisals and performance reviews Operationally strong with a focus on delivery and productivity Drive sales and performance with your management team Recruit, induct and train a team to focus on sales and adding value to the sales process Commercially aware and able to understand business performance and react to areas that are under performing Incentives staff to achieve targets and KPI's As a Store Manager you will be a credible presence in your store and must be able to support colleagues across your area. It is important that you can work together with your Area Manager and be able to work on retail projects and new initiatives as and when required. This role is an exciting challenge; the role gives you the chance to continue your career development with a retailer who can offer genuine progression, career growth and personal development. If you are seeking a role that offers a challenge, a change to work with amazing products and the opportunity to enjoy what you do! Our client has an excellent salary of up to £30,000 with bonuses, benefits and genuine opportunity to progress. BBBH23745
We are currently recruiting for a Store Manager for a fantastic, expanding, well known high street retailer who are enjoying continuous success. We have an exciting opportunity to join the retailer as a Store Manager in Stroud. The role of a Store Manager is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail skills and experience. Working for one of the largest and most successful retailers in the UK, the long term career prospects are amazing. As a Store Manager you will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. Key Responsibilities as a Store Manager: Lead a large team to achieve the highest levels of sales and service at all times Experience of managing a large store Customer centric; ensure the team interact with customers at all times Make commercial decisions that benefit the store Manage the performance of the management staff and all sales assistants Responsible for all appraisals and performance reviews Operationally strong with a focus on delivery and productivity Drive sales and performance with your management team Recruit, induct and train a team to focus on sales and adding value to the sales process Commercially aware and able to understand business performance and react to areas that are under performing Incentives staff to achieve targets and KPI's As a Store Manager you will be a credible presence in your store and must be able to support colleagues across your area. It is important that you can work together with your Area Manager and be able to work on retail projects and new initiatives as and when required. This role is an exciting challenge; the role gives you the chance to continue your career development with a retailer who can offer genuine progression, career growth and personal development. If you are seeking a role that offers a challenge, a change to work with amazing products and the opportunity to enjoy what you do! Our client has an excellent salary of up to £30,000 with bonuses, benefits and genuine opportunity to progress. BBBH23745
Feb 22, 2022
Full time
We are currently recruiting for a Store Manager for a fantastic, expanding, well known high street retailer who are enjoying continuous success. We have an exciting opportunity to join the retailer as a Store Manager in Stroud. The role of a Store Manager is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail skills and experience. Working for one of the largest and most successful retailers in the UK, the long term career prospects are amazing. As a Store Manager you will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. Key Responsibilities as a Store Manager: Lead a large team to achieve the highest levels of sales and service at all times Experience of managing a large store Customer centric; ensure the team interact with customers at all times Make commercial decisions that benefit the store Manage the performance of the management staff and all sales assistants Responsible for all appraisals and performance reviews Operationally strong with a focus on delivery and productivity Drive sales and performance with your management team Recruit, induct and train a team to focus on sales and adding value to the sales process Commercially aware and able to understand business performance and react to areas that are under performing Incentives staff to achieve targets and KPI's As a Store Manager you will be a credible presence in your store and must be able to support colleagues across your area. It is important that you can work together with your Area Manager and be able to work on retail projects and new initiatives as and when required. This role is an exciting challenge; the role gives you the chance to continue your career development with a retailer who can offer genuine progression, career growth and personal development. If you are seeking a role that offers a challenge, a change to work with amazing products and the opportunity to enjoy what you do! Our client has an excellent salary of up to £30,000 with bonuses, benefits and genuine opportunity to progress. BBBH23745