Our client, a National FM Service Provider are currently on the search for a Senior Facilities Assistant (Senior Floor Captain) to work on a high end contract based in Hanover Square, Central London. The role will be a key cog in the 5 Service Delivery across the state of the art office building. Main Responsibilities for the Facilities Assistant include: - Daily floor walks/inspections - Log maintenance and housekeeping issues onsite - First aid checks - Escorting and assisting contractors where needed - Setting up meeting rooms and client areas - Stock and stationary checks - Assisting with the postroom operations - Assist with any client requests - Create and generate reports where required - Create staff passes - Assist with internal events team - Any other business required by site manager The Ideal candidate will be an experienced Facilities Assistant with experience of delivering a high standard of service within a corporate environment. Due to the nature of the role, you will have strong communication skills and be well practiced in office services. You will have basic skills in plumbing and lighting but this is not essential. The role will be Monday-Friday either 8-5 or 9-5 on a weekly rotation and our client is offering a salary up to £37,000 per annum plus other benefits such as: Free Breakfast and Lunch every working day! Free Refreshments throughout the working day Social Events throughout the year Discretionary Annual Bonus If the above role is of interest, please use the link to apply.
Mar 29, 2024
Full time
Our client, a National FM Service Provider are currently on the search for a Senior Facilities Assistant (Senior Floor Captain) to work on a high end contract based in Hanover Square, Central London. The role will be a key cog in the 5 Service Delivery across the state of the art office building. Main Responsibilities for the Facilities Assistant include: - Daily floor walks/inspections - Log maintenance and housekeeping issues onsite - First aid checks - Escorting and assisting contractors where needed - Setting up meeting rooms and client areas - Stock and stationary checks - Assisting with the postroom operations - Assist with any client requests - Create and generate reports where required - Create staff passes - Assist with internal events team - Any other business required by site manager The Ideal candidate will be an experienced Facilities Assistant with experience of delivering a high standard of service within a corporate environment. Due to the nature of the role, you will have strong communication skills and be well practiced in office services. You will have basic skills in plumbing and lighting but this is not essential. The role will be Monday-Friday either 8-5 or 9-5 on a weekly rotation and our client is offering a salary up to £37,000 per annum plus other benefits such as: Free Breakfast and Lunch every working day! Free Refreshments throughout the working day Social Events throughout the year Discretionary Annual Bonus If the above role is of interest, please use the link to apply.
My client is a large heavy industry manufacturer looking for a workshop Manager required in the West Lothian area of the Central belt of Scotland. The role will support the business in achieving business objectives in terms of asset reliability & maintainability, cost control, plant upgrades and improvements. The role is also responsible for helping drive improvements in productivity. RESPONSIBILITES OF THE POSITION To ensure all HSE standards are achieved by compliance with all company/local procedures/requirements, housekeeping, and safe working practices. Drive a positive safety culture, based on ownership and accountability. To support Operations Director in pursuing business objectives in terms of output, quality, and cost. To ensure delivery performance and TOC meets all targets daily utilising relevant tools and measures and initiating solutions to prevent/minimise failure. To ensure that agreed customer delivery times are achieved and that customers always receive a high standard of service. To schedule resources to meet production requirements and ensure the organisation of priorities to achieve the plan. To ensure that all operations are managed effectively. To deliver continuous improvement on quality, right first time and customer requirements through quality procedures and process control. Analyse and interpret data for problem resolution and improvement. To ensure all cost objectives are met through cost control and efficiency improvements. To drive and see through to completion spend reduction pipeline projects. To develop high performing teams, through training, leadership, and communication. Ensure team are motivated and engaged in all aspects of their areas and drive down their responsibilities/accountabilities. To participate, identify, develop, and implement continuous improvement activities throughout the area. To undertake any other duties specified by the Operations Director to fulfil the business needs. To carry out any other reasonable request by the management team. Key Area Responsibilities SAFETY - DELIVERY PERFORMANCE - QUALITY - SCRAP CONTROL - PEOPLE - HOUSEKEEPING - CONTINUOUS IMPROVEMENTS - MAINTENANCE - SYSTEMS ADMINISTRATION - TEAM WORKING - COMMUNICATION - BEHAVIOURAL COMPETENCES Team working - Actively encourages teamwork, sees things from a different view and discourages blame. Acknowledges other contributions and gives recognition. Business Awareness - Considers the commercial impact of daily actions and makes cost-effective decisions. Considers the wider implications of those decisions on related departments. Leadership - Capable of building an effective team. Involves all team members, gives advice, and help when required; provides stability and direction to others. Able to adapt a leadership style to suit different people and circumstances. Uses delegation as a tool for team members to achieve their objectives. Takes ownership of team and personal goals. Determined to achieve and exceed targets. Developing Others - Identifies potential within the teams, aims to ensure an appropriate stretch in people's responsibilities. Ensure individuals effectively go through the necessary training programmes to increase their skill and flexibility. Customer Focus - Strives to exceed customer expectations. Establishes partnerships with internal customers and follows through on customer issues. Quality Orientation - Champions quality. Continually seeks to improve quality standards. Provides the information, resources, and authority to enable the teams to achieve high quality standards. Change Management - Champions change. Grasps the opportunities that drive future business success. Help to create an environment of continuous improvement. Communication - Possesses a positive attitude and can adapt the communication style to suit different audiences. Values communication and puts time and effort into effective communication processes. Planning and Organising - Sets objectives at individual and team level. Balances the achievement of long and short-term goals. Manages own time effectively. Sets timescales and milestones and organises to meet them. Analytical Thinking - Applies a logical thought process to resolve problems. Analyses relationships amongst various parts of a problem or situation; breaks down a complex task into manageable parts systematically. Relationship Building - Uses coaching and counselling skills to motivate others. Builds relationships within your own teams and across departments. It is supportive and seen to be fair and just. Identifies conflict within a team and through advice and support is willing to resolve issues. Judgement - Applies sound judgement to make decisions in complex situations. Considers the longer-term implications of different options. Analyses risks. Weigh different aspects of the problem according to overall priorities to reach decisions. Knowledge and Experience Demonstrate several years' sound Manager achievement in a manufacturing environment and adherence to daily performance metrics as the norm Highly competent machine tool operator - preferably time served background or with in-depth experience of working within or supervising a machine shop Prior experience of leading a change transformation programme would be advantageous Financial management skills, good and demonstrable track record of financial awareness (operational cost control and budgeting) Good level IT skills Excellent verbal and written communication skills Should be flexible, have drive and initiative and be able to work as part of a team. The ability to produce action plans and deliver against them Team player who can build and lead high performing teams through effective communication and to develop people to realise their full potential Be able to mix a hands-on approach with the ability to achieve targets through the effective guidance of the Forge deal candidates will have prior machining experience within a manufacturing environment. Preferably the successful candidate will have a background in a heavier type of industry or be able to show versatility in quickly absorbing the detail of new manufacturing operations with well-rounded experience. If you are a workshop manager looking for your next career move with this international company and interested in joining a highly driven team - please contact me on the below details to discuss your current situation confidentially and if the role might be of interest:- Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 29, 2024
Full time
My client is a large heavy industry manufacturer looking for a workshop Manager required in the West Lothian area of the Central belt of Scotland. The role will support the business in achieving business objectives in terms of asset reliability & maintainability, cost control, plant upgrades and improvements. The role is also responsible for helping drive improvements in productivity. RESPONSIBILITES OF THE POSITION To ensure all HSE standards are achieved by compliance with all company/local procedures/requirements, housekeeping, and safe working practices. Drive a positive safety culture, based on ownership and accountability. To support Operations Director in pursuing business objectives in terms of output, quality, and cost. To ensure delivery performance and TOC meets all targets daily utilising relevant tools and measures and initiating solutions to prevent/minimise failure. To ensure that agreed customer delivery times are achieved and that customers always receive a high standard of service. To schedule resources to meet production requirements and ensure the organisation of priorities to achieve the plan. To ensure that all operations are managed effectively. To deliver continuous improvement on quality, right first time and customer requirements through quality procedures and process control. Analyse and interpret data for problem resolution and improvement. To ensure all cost objectives are met through cost control and efficiency improvements. To drive and see through to completion spend reduction pipeline projects. To develop high performing teams, through training, leadership, and communication. Ensure team are motivated and engaged in all aspects of their areas and drive down their responsibilities/accountabilities. To participate, identify, develop, and implement continuous improvement activities throughout the area. To undertake any other duties specified by the Operations Director to fulfil the business needs. To carry out any other reasonable request by the management team. Key Area Responsibilities SAFETY - DELIVERY PERFORMANCE - QUALITY - SCRAP CONTROL - PEOPLE - HOUSEKEEPING - CONTINUOUS IMPROVEMENTS - MAINTENANCE - SYSTEMS ADMINISTRATION - TEAM WORKING - COMMUNICATION - BEHAVIOURAL COMPETENCES Team working - Actively encourages teamwork, sees things from a different view and discourages blame. Acknowledges other contributions and gives recognition. Business Awareness - Considers the commercial impact of daily actions and makes cost-effective decisions. Considers the wider implications of those decisions on related departments. Leadership - Capable of building an effective team. Involves all team members, gives advice, and help when required; provides stability and direction to others. Able to adapt a leadership style to suit different people and circumstances. Uses delegation as a tool for team members to achieve their objectives. Takes ownership of team and personal goals. Determined to achieve and exceed targets. Developing Others - Identifies potential within the teams, aims to ensure an appropriate stretch in people's responsibilities. Ensure individuals effectively go through the necessary training programmes to increase their skill and flexibility. Customer Focus - Strives to exceed customer expectations. Establishes partnerships with internal customers and follows through on customer issues. Quality Orientation - Champions quality. Continually seeks to improve quality standards. Provides the information, resources, and authority to enable the teams to achieve high quality standards. Change Management - Champions change. Grasps the opportunities that drive future business success. Help to create an environment of continuous improvement. Communication - Possesses a positive attitude and can adapt the communication style to suit different audiences. Values communication and puts time and effort into effective communication processes. Planning and Organising - Sets objectives at individual and team level. Balances the achievement of long and short-term goals. Manages own time effectively. Sets timescales and milestones and organises to meet them. Analytical Thinking - Applies a logical thought process to resolve problems. Analyses relationships amongst various parts of a problem or situation; breaks down a complex task into manageable parts systematically. Relationship Building - Uses coaching and counselling skills to motivate others. Builds relationships within your own teams and across departments. It is supportive and seen to be fair and just. Identifies conflict within a team and through advice and support is willing to resolve issues. Judgement - Applies sound judgement to make decisions in complex situations. Considers the longer-term implications of different options. Analyses risks. Weigh different aspects of the problem according to overall priorities to reach decisions. Knowledge and Experience Demonstrate several years' sound Manager achievement in a manufacturing environment and adherence to daily performance metrics as the norm Highly competent machine tool operator - preferably time served background or with in-depth experience of working within or supervising a machine shop Prior experience of leading a change transformation programme would be advantageous Financial management skills, good and demonstrable track record of financial awareness (operational cost control and budgeting) Good level IT skills Excellent verbal and written communication skills Should be flexible, have drive and initiative and be able to work as part of a team. The ability to produce action plans and deliver against them Team player who can build and lead high performing teams through effective communication and to develop people to realise their full potential Be able to mix a hands-on approach with the ability to achieve targets through the effective guidance of the Forge deal candidates will have prior machining experience within a manufacturing environment. Preferably the successful candidate will have a background in a heavier type of industry or be able to show versatility in quickly absorbing the detail of new manufacturing operations with well-rounded experience. If you are a workshop manager looking for your next career move with this international company and interested in joining a highly driven team - please contact me on the below details to discuss your current situation confidentially and if the role might be of interest:- Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Join a leading specialist in modern construction as they expand their Support team with a Construction Administrator. In this role, you will directly assist the production manager with various clerical duties to ensure seamless operations. Responsibilities include, but are not limited to: Providing general housekeeping and administrative support Managing diaries and calendars Coordinating and scheduling meetings Reporting on key performance indicators at month-end by collaborating with other departments and gathering data Conducting monthly stock reconciliation Handling purchase orders and invoices Performing data entry tasks Creating material handling sheets Job details: Monday - Friday, 8:30am - 5:00pm Salary range: £22,000 - £26,000 (depending on experience) Permanent position Requirements: Proven experience in thriving within dynamic, fast-paced environments Proficiency in Microsoft Office Suite Previous experience in the manufacturing industry is advantageous Strong analytical skills and proficiency with numbers Comfortable navigating multiple systems and channels To apply or for further information, candidates are encouraged to click 'Apply' to submit their CV or reach out to Emily Watson at the Middlesbrough office.
Mar 28, 2024
Full time
Join a leading specialist in modern construction as they expand their Support team with a Construction Administrator. In this role, you will directly assist the production manager with various clerical duties to ensure seamless operations. Responsibilities include, but are not limited to: Providing general housekeeping and administrative support Managing diaries and calendars Coordinating and scheduling meetings Reporting on key performance indicators at month-end by collaborating with other departments and gathering data Conducting monthly stock reconciliation Handling purchase orders and invoices Performing data entry tasks Creating material handling sheets Job details: Monday - Friday, 8:30am - 5:00pm Salary range: £22,000 - £26,000 (depending on experience) Permanent position Requirements: Proven experience in thriving within dynamic, fast-paced environments Proficiency in Microsoft Office Suite Previous experience in the manufacturing industry is advantageous Strong analytical skills and proficiency with numbers Comfortable navigating multiple systems and channels To apply or for further information, candidates are encouraged to click 'Apply' to submit their CV or reach out to Emily Watson at the Middlesbrough office.
Come and join us as a Branch Sales Assistant and Driver to help us grow, deliver sales and exceed customer expectations The role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Mar 28, 2024
Full time
Come and join us as a Branch Sales Assistant and Driver to help us grow, deliver sales and exceed customer expectations The role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
If you have experience supporting clients/customers and enjoy listening, solving problems and ensuring the best quality of service then we have an ideal opportunity for you. This position is working for a reputable professional organisation, based in the centre of Basingstoke, close to local shops and food outlets to enjoy. Please find all the details below: Job title: Office Manager Hours: Monday - Friday, 37.5 hours a week Salary: 28,000- 32,000 Location: Basingstoke, Hampshire close to public transport Excellent Benefits: Enhanced annual leave of 32 days a year (inclusive of bank holidays). Flexible annual leave scheme providing the ability to buy or sell back an additional 4 days. Well-being days. Pension scheme (with the option of enhancing via salary sacrifice). Cycle to work scheme. Birthday lie in. Free breakfast, including 'pastry Mondays'. Funded social events. Staff well-being bursary scheme. Principle duties and responsibilities Office manager: In conjunction with the Facilities manager, ensure the premises is adequately maintained. To be a reliable point of contact for the premises. Management of all security aspects of the business To be responsible for fire evacuations / first aid within the business Be a liaison between the offices Room booking/allocation for clinicians. Ensuring clients receive the best possible customer service throughout their experience. Management of front of house, including ensuring both waiting areas remain clean, tidy and welcoming. Line management of admin/reception team as well as housekeeping/maintenance, including carrying out one-to-ones, appraisals and dealing with any performance or conduct matters with support from HR. Ensuring quality standards are met at all times. Ensuring all company policies and procedures are adhered to. Inductions of new staff, associates and contractors to the building. Take deliveries and ensure adequate stock supplies for the building. Office and stationary management Skills/experience required: Experience of working within a Medical/Feedback/Customer experience/Quality assurance role is essential Previous experience working within a Medical/Hospital/GP/111 or similar environment would be a distinct advantage Ability to work under pressure whilst maintaining a calm professional demeanour Outstanding communication skills and the ability to communicate with a variety of audiences both internally and externally A calm, kind and caring manner with the ability to listen to feedback and use skills to de-escalate and/or resolve difficult situations. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 28, 2024
Full time
If you have experience supporting clients/customers and enjoy listening, solving problems and ensuring the best quality of service then we have an ideal opportunity for you. This position is working for a reputable professional organisation, based in the centre of Basingstoke, close to local shops and food outlets to enjoy. Please find all the details below: Job title: Office Manager Hours: Monday - Friday, 37.5 hours a week Salary: 28,000- 32,000 Location: Basingstoke, Hampshire close to public transport Excellent Benefits: Enhanced annual leave of 32 days a year (inclusive of bank holidays). Flexible annual leave scheme providing the ability to buy or sell back an additional 4 days. Well-being days. Pension scheme (with the option of enhancing via salary sacrifice). Cycle to work scheme. Birthday lie in. Free breakfast, including 'pastry Mondays'. Funded social events. Staff well-being bursary scheme. Principle duties and responsibilities Office manager: In conjunction with the Facilities manager, ensure the premises is adequately maintained. To be a reliable point of contact for the premises. Management of all security aspects of the business To be responsible for fire evacuations / first aid within the business Be a liaison between the offices Room booking/allocation for clinicians. Ensuring clients receive the best possible customer service throughout their experience. Management of front of house, including ensuring both waiting areas remain clean, tidy and welcoming. Line management of admin/reception team as well as housekeeping/maintenance, including carrying out one-to-ones, appraisals and dealing with any performance or conduct matters with support from HR. Ensuring quality standards are met at all times. Ensuring all company policies and procedures are adhered to. Inductions of new staff, associates and contractors to the building. Take deliveries and ensure adequate stock supplies for the building. Office and stationary management Skills/experience required: Experience of working within a Medical/Feedback/Customer experience/Quality assurance role is essential Previous experience working within a Medical/Hospital/GP/111 or similar environment would be a distinct advantage Ability to work under pressure whilst maintaining a calm professional demeanour Outstanding communication skills and the ability to communicate with a variety of audiences both internally and externally A calm, kind and caring manner with the ability to listen to feedback and use skills to de-escalate and/or resolve difficult situations. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Come and join us as a Branch Sales Assistant and Driver to help us grow, deliver sales and exceed customer expectations The role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Mar 28, 2024
Full time
Come and join us as a Branch Sales Assistant and Driver to help us grow, deliver sales and exceed customer expectations The role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Maria Mallaband Care Group
Worksop, Nottinghamshire
An exciting opportunity has arisen for an experienced Hospitality Services Manager to join the Maria Mallaband Care Group family, as we strive to be the best quality, most highly regarded Care Provider in the United Kingdom.The Hospitality Services Manager will use their specialist knowledge to ensure the delivery of all the hospitality services to the highest standard. Reporting to the Registered Manager, you will use your expertise to supervise all aspects of hotel services, ensuring that staff carry out their duties appropriately, whilst promoting a positive and supportive working environment for all.You will support the Registered Manager to achieve a high degree of service delivery, ensuring that goals are achieved through effective management practices and staff are motivated and supported to build strategic, long term and sustainable customer service relationships. We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role Key tasks • Maintaining outstanding hospitality within the home by providing strong leadership, motivation and inspiration to their team members which will ensure people are cared for in a safe, hygienic environment.• To uphold the environmental standards within the home coordinating between the housekeeping, laundry, maintenance and the care team.• Ensure all decisions are made in the best interest of the home and its residents.• To build relationships with people in the home, championing their experience, taking on board their feedback and managing their expectations.• Provide effective leadership to all hospitality and ancillary staff members.• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered.• Hold regular briefings and communication meetings with the Registered Manager and Senior Operations team• Ensuring that restaurants are presented to the highest standard and the service provided is to a five-star standard whilst working closely with the chef and kitchen team to achieve this. What are we looking for? • Experience as Hospitality Services Manager within the hospitality sector (not necessarily Healthcare)• Degree or diploma in Hotel Management or equivalent• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property. (does not have to be healthcare)• Excellent leadership skills• Exceptional communication skills In return for all of this you will receive a competitive salary package plus: • Simply Health - company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children • Early Pay - Access to earned pay prior to payday• Benefits platform - discounts across multiple retailers, leisure providers, hospitality etc.• Pension Scheme with Nest• Flexible working patterns• Cycle to work scheme • Recommend a friend - up to £750• Service recognition• Training support and development opportunities• Employee Assistance Programme• Wellbeing support• Discounted gym membership Benefits require completion of a 12-week probationary period before they can be accessed. Benefit subject to deduction not taking colleague below National Living Wage
Mar 28, 2024
Full time
An exciting opportunity has arisen for an experienced Hospitality Services Manager to join the Maria Mallaband Care Group family, as we strive to be the best quality, most highly regarded Care Provider in the United Kingdom.The Hospitality Services Manager will use their specialist knowledge to ensure the delivery of all the hospitality services to the highest standard. Reporting to the Registered Manager, you will use your expertise to supervise all aspects of hotel services, ensuring that staff carry out their duties appropriately, whilst promoting a positive and supportive working environment for all.You will support the Registered Manager to achieve a high degree of service delivery, ensuring that goals are achieved through effective management practices and staff are motivated and supported to build strategic, long term and sustainable customer service relationships. We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role Key tasks • Maintaining outstanding hospitality within the home by providing strong leadership, motivation and inspiration to their team members which will ensure people are cared for in a safe, hygienic environment.• To uphold the environmental standards within the home coordinating between the housekeeping, laundry, maintenance and the care team.• Ensure all decisions are made in the best interest of the home and its residents.• To build relationships with people in the home, championing their experience, taking on board their feedback and managing their expectations.• Provide effective leadership to all hospitality and ancillary staff members.• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered.• Hold regular briefings and communication meetings with the Registered Manager and Senior Operations team• Ensuring that restaurants are presented to the highest standard and the service provided is to a five-star standard whilst working closely with the chef and kitchen team to achieve this. What are we looking for? • Experience as Hospitality Services Manager within the hospitality sector (not necessarily Healthcare)• Degree or diploma in Hotel Management or equivalent• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property. (does not have to be healthcare)• Excellent leadership skills• Exceptional communication skills In return for all of this you will receive a competitive salary package plus: • Simply Health - company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children • Early Pay - Access to earned pay prior to payday• Benefits platform - discounts across multiple retailers, leisure providers, hospitality etc.• Pension Scheme with Nest• Flexible working patterns• Cycle to work scheme • Recommend a friend - up to £750• Service recognition• Training support and development opportunities• Employee Assistance Programme• Wellbeing support• Discounted gym membership Benefits require completion of a 12-week probationary period before they can be accessed. Benefit subject to deduction not taking colleague below National Living Wage
Monday - Friday Temp - Perm position Office based 13p/h PAYE Must have previous admin experience PURPOSE OF POST: To effectively and efficiently plan and deploy the trade operative workforce to ensure that day to day responsive repairs are completed to meet relevant service standards and individual customer's appointment times. Operating to the principles of 'right first time' for repair completion and 'just in time' for material availability, ensure that resources (human and material) are available and scheduled to maximise performance and efficiency. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. PRINCIPAL RESPONSIBILITIES Responsively manage in 'real time' each emerging day, reacting to issues such as unplanned operative absence, emergency repair orders and unexpected delays on jobs and taking decisions on and implementing solutions. Devise strategies and approaches to enable a calm, structured, consistent and repeatable reaction to such situations. Manage trade operatives diaries via scheduling systems, including Opti-time, to schedule available work for the most efficient deployment of operatives to meet the customer needs and ensuring operatives are kept continually busy. Proactively plan for the coming day(s) and weeks taking account of operative availability in the wider context of BTS's repairs and maintenance functions. Liaise with stores officers to ensure timely purchase of materials for future appointed jobs and to ensure that specialist plant and equipment is available and booked, re-arranging appointments with customers where necessary. Liaise with customers regarding the progress of their repair, re-arranging appointments where necessary either at the request of the customer or a BTS operational issue. Contact customers in the event of any potential 'no access' situations to attempt to gain access at the appointed time. Ensure that update text messages are sent to customers at the specified intervals. Ensure trade operatives are aware of their appointment commitments and aid the delivery of the service through the provision of advice and other appropriate assistance to the operatives. Encourage and facilitate effective communication between the Work Planners and trade operatives on the progress of jobs, access to properties, problems etc. Ensure that all jobs (including emergency jobs) are completed on time and to relevant standards. Work closely with the Operations Manager regarding issues of work quality, timeliness and any other potential performance issues of the trade operatives. Produce regular reports for the Operations Manager and BTS management team on current performance and trends that may be affecting the business. Work with Repairs Control Centre staff to correlate performance information between IBS and Opti-time. Establish excellent working relationships and continuously communicate with Repairs Control Centre staff, trade operatives, Operations Manager etc. to ensure appointments are made and kept and a very high percentage of jobs are completed 'right first time' and to meet the customers needs. Ensure that systems and records are maintained with timely and accurate data. This will include ensuring that operatives diaries are updated with details of leave, training etc. Carry out all necessary housekeeping on a regular basis. Working collaboratively with the Repairs Control Centre Manager and Support Team Supervisors, ensure that arrangements for cover (for Work Planner leave and sickness absence etc.) are in place. This will include giving training and timely and detailed handovers including 'hints and tips' to assist in the substitute giving the greatest value possible. Encourage, facilitate and participate in the review of current processes for efficiencies and opportunities to improve the service that is delivered. planner, scheduler, administrator, repairs, property services, social housing, local authority
Mar 28, 2024
Seasonal
Monday - Friday Temp - Perm position Office based 13p/h PAYE Must have previous admin experience PURPOSE OF POST: To effectively and efficiently plan and deploy the trade operative workforce to ensure that day to day responsive repairs are completed to meet relevant service standards and individual customer's appointment times. Operating to the principles of 'right first time' for repair completion and 'just in time' for material availability, ensure that resources (human and material) are available and scheduled to maximise performance and efficiency. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. PRINCIPAL RESPONSIBILITIES Responsively manage in 'real time' each emerging day, reacting to issues such as unplanned operative absence, emergency repair orders and unexpected delays on jobs and taking decisions on and implementing solutions. Devise strategies and approaches to enable a calm, structured, consistent and repeatable reaction to such situations. Manage trade operatives diaries via scheduling systems, including Opti-time, to schedule available work for the most efficient deployment of operatives to meet the customer needs and ensuring operatives are kept continually busy. Proactively plan for the coming day(s) and weeks taking account of operative availability in the wider context of BTS's repairs and maintenance functions. Liaise with stores officers to ensure timely purchase of materials for future appointed jobs and to ensure that specialist plant and equipment is available and booked, re-arranging appointments with customers where necessary. Liaise with customers regarding the progress of their repair, re-arranging appointments where necessary either at the request of the customer or a BTS operational issue. Contact customers in the event of any potential 'no access' situations to attempt to gain access at the appointed time. Ensure that update text messages are sent to customers at the specified intervals. Ensure trade operatives are aware of their appointment commitments and aid the delivery of the service through the provision of advice and other appropriate assistance to the operatives. Encourage and facilitate effective communication between the Work Planners and trade operatives on the progress of jobs, access to properties, problems etc. Ensure that all jobs (including emergency jobs) are completed on time and to relevant standards. Work closely with the Operations Manager regarding issues of work quality, timeliness and any other potential performance issues of the trade operatives. Produce regular reports for the Operations Manager and BTS management team on current performance and trends that may be affecting the business. Work with Repairs Control Centre staff to correlate performance information between IBS and Opti-time. Establish excellent working relationships and continuously communicate with Repairs Control Centre staff, trade operatives, Operations Manager etc. to ensure appointments are made and kept and a very high percentage of jobs are completed 'right first time' and to meet the customers needs. Ensure that systems and records are maintained with timely and accurate data. This will include ensuring that operatives diaries are updated with details of leave, training etc. Carry out all necessary housekeeping on a regular basis. Working collaboratively with the Repairs Control Centre Manager and Support Team Supervisors, ensure that arrangements for cover (for Work Planner leave and sickness absence etc.) are in place. This will include giving training and timely and detailed handovers including 'hints and tips' to assist in the substitute giving the greatest value possible. Encourage, facilitate and participate in the review of current processes for efficiencies and opportunities to improve the service that is delivered. planner, scheduler, administrator, repairs, property services, social housing, local authority
Multi Skilled Maintenance Technician Electrical Bias Skelmersdale Double day shifts 5:54-14:00, 13:54-22:00 = 38 hours per week £48,639.24 per annum inclusive of shift premium Our client is seeking a talented individual like you to join their skilled team in Skelmersdale as a Multi Skilled Maintenance Technician. The company specialises in manufacturing complex, highly engineered components and assemblies with the tightest dimensional tolerances. Their work spans demanding automotive and general industrial applications, operating in medium-to-high volume production. Are you the right person for the job? Qualifications: As a minimum. Engineering craft trained to apprenticeship standard with one or more of the following qualifications Full Engineering City & Guilds ONC/HNC/HND in Electrical/Electronic Engineering Maintaining Plant and Systems (Instrument and Control, and Electrical) Level 3 Experience: Minimum 5 years experience of fault finding, repair, and maintenance of CNC & conventional Machine Tools, Automation, and Robot control systems in a machine shop environment Experience with CNC control systems such as Fanuc, Siemens & Yasnac Proficiency with hydraulic and pneumatic systems Ability to understand technical manuals and engineering drawings Quick thinker under pressure, meeting deadlines efficiently Up to date with recent technologies in appropriate disciplines Computer literate with good analytical and problem-solving skills Familiar with writing reports on breakdowns or improvements What will your role look like? Health & Safety: Ensure responsible and safe working practices, adherence to company rules and regulations, and wearing of provided personal protective equipment Machine Maintenance: Respond to machine breakdowns, services & facilities failures throughout the site. Assess necessary work and spare requirements, work independently or collaboratively to rectify breakdowns on time, and complete necessary reports compliant with TS 16949 requirements Scheduled Maintenance: Conduct regular scheduled maintenance according to equipment specifications, including servicing, replacement of worn parts, diagnosis, and fault rectification. Write and improve PM task sheets for others to follow using OEM manuals and local machine knowledge Installation: Actively participate in the installation of plant and equipment, ensuring adherence to recognised standards Training: Assist with production operative familiarity on new installations, raise awareness of safe working practices, and provide guidance and training to improve the skills matrix within the department Housekeeping: Maintain a clean and tidy work area, ensuring waste removal aligns with environmental guidelines Communication: Provide comprehensive and regular feedback to the Maintenance Manager on all projects, issues, and changes. Utilise and update CMMS referencing priorities as appropriate Documentation: Produce drawings and other documentation detailing changes and new procedures What can you expect in return? Car Parking Uniform 24 days holiday and 8 statutory bank holidays Auto enrolment pension scheme Location Skelmersdale, Lancashire What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Mar 28, 2024
Full time
Multi Skilled Maintenance Technician Electrical Bias Skelmersdale Double day shifts 5:54-14:00, 13:54-22:00 = 38 hours per week £48,639.24 per annum inclusive of shift premium Our client is seeking a talented individual like you to join their skilled team in Skelmersdale as a Multi Skilled Maintenance Technician. The company specialises in manufacturing complex, highly engineered components and assemblies with the tightest dimensional tolerances. Their work spans demanding automotive and general industrial applications, operating in medium-to-high volume production. Are you the right person for the job? Qualifications: As a minimum. Engineering craft trained to apprenticeship standard with one or more of the following qualifications Full Engineering City & Guilds ONC/HNC/HND in Electrical/Electronic Engineering Maintaining Plant and Systems (Instrument and Control, and Electrical) Level 3 Experience: Minimum 5 years experience of fault finding, repair, and maintenance of CNC & conventional Machine Tools, Automation, and Robot control systems in a machine shop environment Experience with CNC control systems such as Fanuc, Siemens & Yasnac Proficiency with hydraulic and pneumatic systems Ability to understand technical manuals and engineering drawings Quick thinker under pressure, meeting deadlines efficiently Up to date with recent technologies in appropriate disciplines Computer literate with good analytical and problem-solving skills Familiar with writing reports on breakdowns or improvements What will your role look like? Health & Safety: Ensure responsible and safe working practices, adherence to company rules and regulations, and wearing of provided personal protective equipment Machine Maintenance: Respond to machine breakdowns, services & facilities failures throughout the site. Assess necessary work and spare requirements, work independently or collaboratively to rectify breakdowns on time, and complete necessary reports compliant with TS 16949 requirements Scheduled Maintenance: Conduct regular scheduled maintenance according to equipment specifications, including servicing, replacement of worn parts, diagnosis, and fault rectification. Write and improve PM task sheets for others to follow using OEM manuals and local machine knowledge Installation: Actively participate in the installation of plant and equipment, ensuring adherence to recognised standards Training: Assist with production operative familiarity on new installations, raise awareness of safe working practices, and provide guidance and training to improve the skills matrix within the department Housekeeping: Maintain a clean and tidy work area, ensuring waste removal aligns with environmental guidelines Communication: Provide comprehensive and regular feedback to the Maintenance Manager on all projects, issues, and changes. Utilise and update CMMS referencing priorities as appropriate Documentation: Produce drawings and other documentation detailing changes and new procedures What can you expect in return? Car Parking Uniform 24 days holiday and 8 statutory bank holidays Auto enrolment pension scheme Location Skelmersdale, Lancashire What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to a set number of minimum hours a week (normally 16 hours) but have the opportunity to work up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so hours and shifts will be agreed with you 4 weeks in advance so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 28, 2024
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to a set number of minimum hours a week (normally 16 hours) but have the opportunity to work up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so hours and shifts will be agreed with you 4 weeks in advance so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Come and join us as a Branch Sales Assistant and Driver to help us grow, deliver sales and exceed customer expectations The role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Mar 28, 2024
Full time
Come and join us as a Branch Sales Assistant and Driver to help us grow, deliver sales and exceed customer expectations The role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 28, 2024
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
I am recruiting for an experienced and quality focused Care Home Manager for a fantastic residential home on the Isle of Wight This service provides residential care for Elderly Adults The Care Home Manager will be offered a fantastic salary of £45,000 to £48,000 The role will include the following: Supporting the Registered Manager in delivering strong leadership for the administration, care, catering, housekeeping, laundry, and maintenance aspects of the service in a positive manner. Acting as a deputy for the Registered Manager during their absence, while consistently endorsing their decisions. Maintaining up-to-date skills through mandatory training and development activities to ensure current and relevant practices. Managing the service in accordance with agreed standards set by the Registered Manager and Registered Provider, while adhering to legislative requirements, applicable regulations, accepted best practices, and financial plans approved by the Registered Provider. The Care Manager must have: Prior experience as Manager Strong staff management skills Excellent knowledge of CQC regulations, health and social care legislation and regulatory requirements Enthusiasm, passion and determination to achieve Outstanding and deliver the highest quality person centred care. Please apply now and we will contact you if you have been successful in our shortlisting.
Mar 28, 2024
Full time
I am recruiting for an experienced and quality focused Care Home Manager for a fantastic residential home on the Isle of Wight This service provides residential care for Elderly Adults The Care Home Manager will be offered a fantastic salary of £45,000 to £48,000 The role will include the following: Supporting the Registered Manager in delivering strong leadership for the administration, care, catering, housekeeping, laundry, and maintenance aspects of the service in a positive manner. Acting as a deputy for the Registered Manager during their absence, while consistently endorsing their decisions. Maintaining up-to-date skills through mandatory training and development activities to ensure current and relevant practices. Managing the service in accordance with agreed standards set by the Registered Manager and Registered Provider, while adhering to legislative requirements, applicable regulations, accepted best practices, and financial plans approved by the Registered Provider. The Care Manager must have: Prior experience as Manager Strong staff management skills Excellent knowledge of CQC regulations, health and social care legislation and regulatory requirements Enthusiasm, passion and determination to achieve Outstanding and deliver the highest quality person centred care. Please apply now and we will contact you if you have been successful in our shortlisting.
Assistant Manager Vacancy- Full Time- up to £32,897.28 per year +profit share We are looking for an Assistant Manager to join our talented management team at The Boat and Horses in Oldham. What we offer our Assistant Managers: Annual profit share, ensuring you share in the success of the company 30% discount on food and drink across our pubs and inns for you and friends and family 50% off food when on shift Discounted stays in our hotels and inns Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career Access to JW BenefitHub, giving you access to a huge range of high street and online discounts What an Assistant Manager does at JW Lees: Get the best from your team. Leading by example, offering great service and motivating the people around you. Be an expert in communication and be passionate about making every customer visit memorable. You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business. Take ownership of problems and be commercially aware. You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role Where you will be working: Looking for an exciting new challenge? No 2 days or ever the same and there is never a dull moment! Then why not join our team here at The Boat & Horses, Pub with Rooms. Nikki leads the team and are passionate managers who lead their team and strive to develop all of her team members! We have opportunities across all aspects of the business from Kitchen to Housekeeping, Front of House to Night porters! We have also re-set up our entertainment plan and offer our customer regular live entertainment! (You can enjoy this too when you're on shift ) Have no experience in hospitality? Not a problem as we love training people on all aspects of the job and ensure you excel in which ever role you decide to choose! We have a team of 60+ across the business and we are all 1 big family We have a large beer garden which overlooks the Rochdale Canal and the sunsets that we get are lovely We also have 50 newly renovated bedrooms, so we have shifts to suit a wide variety of candidates! We also have a large open-plan kitchen and run off full main menu, as well as having a Carvery offering, everyday We are open Mon-Fri, 7am to 11pm, Sat-Sun, 8am to Midnight. Make sure your next move is your last move!" About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Mar 28, 2024
Full time
Assistant Manager Vacancy- Full Time- up to £32,897.28 per year +profit share We are looking for an Assistant Manager to join our talented management team at The Boat and Horses in Oldham. What we offer our Assistant Managers: Annual profit share, ensuring you share in the success of the company 30% discount on food and drink across our pubs and inns for you and friends and family 50% off food when on shift Discounted stays in our hotels and inns Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career Access to JW BenefitHub, giving you access to a huge range of high street and online discounts What an Assistant Manager does at JW Lees: Get the best from your team. Leading by example, offering great service and motivating the people around you. Be an expert in communication and be passionate about making every customer visit memorable. You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business. Take ownership of problems and be commercially aware. You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role Where you will be working: Looking for an exciting new challenge? No 2 days or ever the same and there is never a dull moment! Then why not join our team here at The Boat & Horses, Pub with Rooms. Nikki leads the team and are passionate managers who lead their team and strive to develop all of her team members! We have opportunities across all aspects of the business from Kitchen to Housekeeping, Front of House to Night porters! We have also re-set up our entertainment plan and offer our customer regular live entertainment! (You can enjoy this too when you're on shift ) Have no experience in hospitality? Not a problem as we love training people on all aspects of the job and ensure you excel in which ever role you decide to choose! We have a team of 60+ across the business and we are all 1 big family We have a large beer garden which overlooks the Rochdale Canal and the sunsets that we get are lovely We also have 50 newly renovated bedrooms, so we have shifts to suit a wide variety of candidates! We also have a large open-plan kitchen and run off full main menu, as well as having a Carvery offering, everyday We are open Mon-Fri, 7am to 11pm, Sat-Sun, 8am to Midnight. Make sure your next move is your last move!" About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Come and join us as a Driver and Warehouse Assistant to help us grow, deliver sales and exceed customer expectationsThe role: As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverKey Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveriesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesalesEnsuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleaguesUs: From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career! With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British GasWe're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 28, 2024
Full time
Come and join us as a Driver and Warehouse Assistant to help us grow, deliver sales and exceed customer expectationsThe role: As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driverKey Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveriesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesalesEnsuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleaguesUs: From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career! With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British GasWe're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Facilities and Office Manager Our client is seeking an individual with exceptional Facilities and Office Management experience; to start asap whilst they are recruiting Perm - £18-19 an hour - 30K Who will you be working for? Our Client is a Healthcare membership body - Providing leadership, setting professional standards, and facilitating Research. Located by London Bridge- This role is 100% Office Based What will you be doing? Reporting to the Head of Corporate Services, the Office Manager is responsible for the day to day delivery of the front of house, health and safety, building and office services to the London office. Front of House Ensure the delivery of agreed standard of front of house service to visitors, guests and suppliers, including refreshments and meeting support. Manage and supervise contractors entering the building during the day. Health and Safety Oversee Health and Safety compliance for the building Support the Head of Corporate Services in running training across the organization Ensure that RCSLT premises, equipment and activities comply with relevant health and safety legislation and relevant risk assessments have been prepared Building and office services Ensure the London office is consistently monitored and housekeeping is kept to a high standard Ensure routine service visits and preventative maintenance are carried out Ensure the security of the building is maintained, with all visitors signed in / out and supervised as necessary Ensure weekly checks of fire and security alarm systems. Ensure that the proactive identification of building maintenance occurs and work is booked and completed as required Within agreed budget limits procure stationery, IT equipment and furniture Ensure that office supplies and monitored and maintained Finance Within agreed budget limits procure stationery, IT equipment and furniture, as instructed Manage invoices and the recording of office purchases, as per RCSLT finance processes Other Book travel on request (hotels, trains, flights) What you need Good working knowledge of Microsoft Office 365 Practical IT and AV knowledge - able to set up a laptop or mobile device, everyday trouble-shooting with AV kit Good knowledge of facilities and office services management (including purchasing, equipment, front of house, domestic and catering support) Good knowledge of building services/maintenance and understanding of contractor relationships Good understanding of health and safety regulations as applicable to an office environment Good understanding of fire safety First aid desirable (or willing to be trained) Experience of managing an office budget
Mar 28, 2024
Seasonal
Facilities and Office Manager Our client is seeking an individual with exceptional Facilities and Office Management experience; to start asap whilst they are recruiting Perm - £18-19 an hour - 30K Who will you be working for? Our Client is a Healthcare membership body - Providing leadership, setting professional standards, and facilitating Research. Located by London Bridge- This role is 100% Office Based What will you be doing? Reporting to the Head of Corporate Services, the Office Manager is responsible for the day to day delivery of the front of house, health and safety, building and office services to the London office. Front of House Ensure the delivery of agreed standard of front of house service to visitors, guests and suppliers, including refreshments and meeting support. Manage and supervise contractors entering the building during the day. Health and Safety Oversee Health and Safety compliance for the building Support the Head of Corporate Services in running training across the organization Ensure that RCSLT premises, equipment and activities comply with relevant health and safety legislation and relevant risk assessments have been prepared Building and office services Ensure the London office is consistently monitored and housekeeping is kept to a high standard Ensure routine service visits and preventative maintenance are carried out Ensure the security of the building is maintained, with all visitors signed in / out and supervised as necessary Ensure weekly checks of fire and security alarm systems. Ensure that the proactive identification of building maintenance occurs and work is booked and completed as required Within agreed budget limits procure stationery, IT equipment and furniture Ensure that office supplies and monitored and maintained Finance Within agreed budget limits procure stationery, IT equipment and furniture, as instructed Manage invoices and the recording of office purchases, as per RCSLT finance processes Other Book travel on request (hotels, trains, flights) What you need Good working knowledge of Microsoft Office 365 Practical IT and AV knowledge - able to set up a laptop or mobile device, everyday trouble-shooting with AV kit Good knowledge of facilities and office services management (including purchasing, equipment, front of house, domestic and catering support) Good knowledge of building services/maintenance and understanding of contractor relationships Good understanding of health and safety regulations as applicable to an office environment Good understanding of fire safety First aid desirable (or willing to be trained) Experience of managing an office budget
shoezone has an opportunity for a Store Manager to join our team based in New Malden . You will join us on a full time (37.5 hours), permanent basis and in return, you will receive a competitive salary. Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers? About us: We are a town centre, retail park and digital footwear retailer, offering low price and high quality footwear for the whole family. We operate from 330 stores and have approximately 2,555 employees across the UK. Our store portfolio consists of 216 town centre stores, which stock the core shoezone product range and 70 hybrid town centre stores and 44 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service. During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13 . The Store Manager role: As a Store Manager you will have the responsibility for the running of your store - you will be a hands on individual who leads from the front in a role which can at times be challenging and demanding, focussing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team. Key duties and responsibilities of our Store Manager: - Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast paced environment.- Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.- Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.- Providing a safe environment for your team and customers by implementing current health and safety policies. What we're looking for in our Store Manager : - A proven leader- Able to demonstrate your passion for retail and customer service- Someone who likes to be busy, able to multitask and can embrace change- Able to listen to your team- Be open and willing to learn and use your insight to develop the business Benefits you'll receive as our Store Manager: - Holidays starting at 28 days which will increase to 33 days after 5 years service- Profit Share Scheme- 25% Discount on all our product range- Birthday Holiday- Opportunities for Progression and Development- Workplace pension including life cover- Access to services of the Retail Trust for emotional support, grants, legal and financial advise Are we right for you? We are hands on at shoezone , and we have a 'just do it' attitude when it comes to our stores, The pace is fast, our standards are high and we're proud to be the best! We work very hard to meet the needs of our loyal customers. We are ever evolving and developing to ensure we stay current with market trends and customer expectation by embracing change. Are you right for us? If you feel that you have the skills and experience required to become our Store Manager, please click 'apply' today. We would love to hear from you!
Mar 28, 2024
Full time
shoezone has an opportunity for a Store Manager to join our team based in New Malden . You will join us on a full time (37.5 hours), permanent basis and in return, you will receive a competitive salary. Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers? About us: We are a town centre, retail park and digital footwear retailer, offering low price and high quality footwear for the whole family. We operate from 330 stores and have approximately 2,555 employees across the UK. Our store portfolio consists of 216 town centre stores, which stock the core shoezone product range and 70 hybrid town centre stores and 44 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service. During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13 . The Store Manager role: As a Store Manager you will have the responsibility for the running of your store - you will be a hands on individual who leads from the front in a role which can at times be challenging and demanding, focussing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team. Key duties and responsibilities of our Store Manager: - Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast paced environment.- Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.- Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.- Providing a safe environment for your team and customers by implementing current health and safety policies. What we're looking for in our Store Manager : - A proven leader- Able to demonstrate your passion for retail and customer service- Someone who likes to be busy, able to multitask and can embrace change- Able to listen to your team- Be open and willing to learn and use your insight to develop the business Benefits you'll receive as our Store Manager: - Holidays starting at 28 days which will increase to 33 days after 5 years service- Profit Share Scheme- 25% Discount on all our product range- Birthday Holiday- Opportunities for Progression and Development- Workplace pension including life cover- Access to services of the Retail Trust for emotional support, grants, legal and financial advise Are we right for you? We are hands on at shoezone , and we have a 'just do it' attitude when it comes to our stores, The pace is fast, our standards are high and we're proud to be the best! We work very hard to meet the needs of our loyal customers. We are ever evolving and developing to ensure we stay current with market trends and customer expectation by embracing change. Are you right for us? If you feel that you have the skills and experience required to become our Store Manager, please click 'apply' today. We would love to hear from you!
Location : Denstone College, Uttoxeter, Staffs, ST14 5HN Job Type : Part time, Permanent Hours : Part time 30 hours per week 6am - 12pm OR 20 hours per week, 4.30pm - 8.30pm Salary : £12 per hour Denstone College wish to provide an opportunity for a hardworking and highly motivated Housekeeping Assistant to join our friendly and supportive team working 5 out of 7 days as instructed by your line manager. Beginning life as a school in 1873, Denstone College is a thriving, co-educational boarding and day school, situated close to Uttoxeter. It has its own preparatory school, which has recently moved onto the main campus, providing continuous education on the same site for pupils aged from 4-18. The school is part of the Woodard Corporation, and the Head is in membership of HMC. The Successful candidate will: • Experience of working in a similar role such a Housekeeping, Cleaner, Domestic is advantageous but not essential as full training will be provided• Demonstrate high standards of cleanliness & hygiene• Ability to work flexibly, switching between tasks and priorities at short notice and responding to unplanned situations• Able to work as part of a team and unsupervised when required • Have a friendly and approachable can do attitude • Ability to follow instruction • Communication skills to deliver polite, courteous and efficient customer service What we can offer you: • To be part of our Denstone College team, combining its rich tradition and history with a forward thinking approach to educational excellence • Working in beautiful surroundings • Friendly and supportive environment • A commitment to professional development and career progression • Free parking • Free meal • Christmas closure week • Employee Assistance Program (EAP service)• Enrolment into a pension scheme • Access to on site facilities such as gym, swim and exercise classes • Uniforms provided if required • We are proud to be a real living wage employer Denstone College is committed to safeguarding and promoting the welfare of children and young people and expects all our staff to share this commitment. The successful candidate will be subject to an enhanced DBS and pre-employment checks. Please note, we reserve the right to close this vacancy prior the closing date, therefore early applications are encouraged.You may have experience in the following: Housekeeping Attendant, Cleaning Assistant, Domestic Services Worker, Custodial Staff Member, Janitorial Assistant, Facility Cleaner, Housekeeping Aide, Cleaning Operative, Housekeeping Technician, Domestic Support Worker, etc. REF-
Mar 28, 2024
Full time
Location : Denstone College, Uttoxeter, Staffs, ST14 5HN Job Type : Part time, Permanent Hours : Part time 30 hours per week 6am - 12pm OR 20 hours per week, 4.30pm - 8.30pm Salary : £12 per hour Denstone College wish to provide an opportunity for a hardworking and highly motivated Housekeeping Assistant to join our friendly and supportive team working 5 out of 7 days as instructed by your line manager. Beginning life as a school in 1873, Denstone College is a thriving, co-educational boarding and day school, situated close to Uttoxeter. It has its own preparatory school, which has recently moved onto the main campus, providing continuous education on the same site for pupils aged from 4-18. The school is part of the Woodard Corporation, and the Head is in membership of HMC. The Successful candidate will: • Experience of working in a similar role such a Housekeeping, Cleaner, Domestic is advantageous but not essential as full training will be provided• Demonstrate high standards of cleanliness & hygiene• Ability to work flexibly, switching between tasks and priorities at short notice and responding to unplanned situations• Able to work as part of a team and unsupervised when required • Have a friendly and approachable can do attitude • Ability to follow instruction • Communication skills to deliver polite, courteous and efficient customer service What we can offer you: • To be part of our Denstone College team, combining its rich tradition and history with a forward thinking approach to educational excellence • Working in beautiful surroundings • Friendly and supportive environment • A commitment to professional development and career progression • Free parking • Free meal • Christmas closure week • Employee Assistance Program (EAP service)• Enrolment into a pension scheme • Access to on site facilities such as gym, swim and exercise classes • Uniforms provided if required • We are proud to be a real living wage employer Denstone College is committed to safeguarding and promoting the welfare of children and young people and expects all our staff to share this commitment. The successful candidate will be subject to an enhanced DBS and pre-employment checks. Please note, we reserve the right to close this vacancy prior the closing date, therefore early applications are encouraged.You may have experience in the following: Housekeeping Attendant, Cleaning Assistant, Domestic Services Worker, Custodial Staff Member, Janitorial Assistant, Facility Cleaner, Housekeeping Aide, Cleaning Operative, Housekeeping Technician, Domestic Support Worker, etc. REF-
Housekeeping Assistant, Luxury Residential Property Central London, 28,000 The Housekeeping Assistant plays a crucial role in creating a secure and enjoyable living environment, maintaining a high standard of cleanliness and upkeep in both front and back of house areas. The primary objective is to adhere to established standards and expectations by consistently cleaning designated areas throughout the day, delivering intuitive service, cleanliness, and customer care. Personalized communication and interaction with all stakeholders are key components, aligning with agreed service standards and procedures. The aim is to provide each resident with a unique and exceptional experience, promptly addressing requests with adaptability and continuous improvement. Key responsibilities encompass: Serving as a liaison for resident guests through various communication channels. Ensuring cleanliness pre and post resident move-in and move-out processes. Collaborating with team members to maintain stakeholder satisfaction. Upholding knowledge of the organization's vision, roots, and service standards. Assisting the Residential Amenities General Manager in implementing experiences. Safeguarding building security by ensuring prompt return of keys. Communicating and coordinating resident and internal inquiries with relevant departments. Maintaining a high-quality resident preferences database. Adhering to company procedures, guidelines, and quality assurance measures. Efficiently completing resident requests and maintaining amenity spaces. Negotiating alternatives for requests that require a different solution. Supporting the Housekeeping Services Manager in interactions with third-party service providers. Greeting and bidding farewell to residents and visitors to foster a warm atmosphere. Attending departmental training sessions as scheduled. Demonstrating a thorough understanding of cleaning products and their economical use. Responding appropriately to situations that may impact safety and well-being. Reporting damages, scuffs, marks, or scratches to equipment or property to the Housekeeping Services Manager. Taking ownership of designated areas to ensure they meet established standards. Performing scheduled cleaning tasks in both front and back of house areas. Completing daily tasks outlined in the shift task list proactively and professionally. Undertaking any additional duties or projects assigned by the Housekeeping Services Manager. Maintaining the cleanliness of welfare areas to meet set standards. Supporting the vision of a consistently clean and presentable environment for residents, guests, and colleagues. Participating in comprehensive handovers with colleagues to ensure seamless service. Desirable skill set includes high efficiency, organizational skills, dependability, sympathy, a service-driven mindset, assertiveness, initiative, attention to detail, cultural understanding, team mentality, adaptability, eligibility to work in the UK, and proficiency in Mandarin is welcomed. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Mar 28, 2024
Full time
Housekeeping Assistant, Luxury Residential Property Central London, 28,000 The Housekeeping Assistant plays a crucial role in creating a secure and enjoyable living environment, maintaining a high standard of cleanliness and upkeep in both front and back of house areas. The primary objective is to adhere to established standards and expectations by consistently cleaning designated areas throughout the day, delivering intuitive service, cleanliness, and customer care. Personalized communication and interaction with all stakeholders are key components, aligning with agreed service standards and procedures. The aim is to provide each resident with a unique and exceptional experience, promptly addressing requests with adaptability and continuous improvement. Key responsibilities encompass: Serving as a liaison for resident guests through various communication channels. Ensuring cleanliness pre and post resident move-in and move-out processes. Collaborating with team members to maintain stakeholder satisfaction. Upholding knowledge of the organization's vision, roots, and service standards. Assisting the Residential Amenities General Manager in implementing experiences. Safeguarding building security by ensuring prompt return of keys. Communicating and coordinating resident and internal inquiries with relevant departments. Maintaining a high-quality resident preferences database. Adhering to company procedures, guidelines, and quality assurance measures. Efficiently completing resident requests and maintaining amenity spaces. Negotiating alternatives for requests that require a different solution. Supporting the Housekeeping Services Manager in interactions with third-party service providers. Greeting and bidding farewell to residents and visitors to foster a warm atmosphere. Attending departmental training sessions as scheduled. Demonstrating a thorough understanding of cleaning products and their economical use. Responding appropriately to situations that may impact safety and well-being. Reporting damages, scuffs, marks, or scratches to equipment or property to the Housekeeping Services Manager. Taking ownership of designated areas to ensure they meet established standards. Performing scheduled cleaning tasks in both front and back of house areas. Completing daily tasks outlined in the shift task list proactively and professionally. Undertaking any additional duties or projects assigned by the Housekeeping Services Manager. Maintaining the cleanliness of welfare areas to meet set standards. Supporting the vision of a consistently clean and presentable environment for residents, guests, and colleagues. Participating in comprehensive handovers with colleagues to ensure seamless service. Desirable skill set includes high efficiency, organizational skills, dependability, sympathy, a service-driven mindset, assertiveness, initiative, attention to detail, cultural understanding, team mentality, adaptability, eligibility to work in the UK, and proficiency in Mandarin is welcomed. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Contract Support and Receptionist Purpose of the Job Provide a comprehensive financial, administrative, and front of house service. Responsibilities Provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. Understand, anticipate, and deliver customer (internal and external) needs while building effective relationships. Positively respond to both our internal and external customers through effective communication and personal accessibility. Front of House Receive and direct incoming calls to appropriate personnel and voicemail. Greet clients and visitors upon arrival, Issue visitor passes and follow security protocols. Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed. Perform general clerical duties including distributing office mail and packages and ordering office supplies. Track incoming and outgoing packages, mail, and freight. Arrange hospitality services for guests such as transportation, tickets, reservations, etc. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Contract Support Understand procedures and processes and operate them to the required standard. Examples of these are: Ensuring compliance to policies and procedures They will need to be trained and fully competent on the Coupa system which we use to raise PO's, raise invoices, pay suppliers and all other finance aspects of a contract. Ensuring that sales invoices (to the client) are raised in a correct and timely manner, raising client invoices monthly to charge for maintenance and for extra works jobs, this will be billed separately, and each EW job will need to be completed in Coupa. Also, in the case that it is necessary they would also raise credit notes. Uploading sales invoices onto the client system (ARIBA) Raise all maintenance invoices with thorough detail and specifications to meet commercial requirements, get these approved by the correct members or staff, sent out to the suppliers, arrange maintenance visits, and approve the payment of the supplier invoices. Ensuring that Extra Works/reactive works POs are raised in Coupa, sometimes requesting the quote prior to this, send PO to supplier, organise the visits and deliveries of goods, once job is completed the CS needs to ensure that the invoice from the supplier gets approved in the system for AP to make the payment. Raising purchase orders in line with company requirements, following commercial guidelines. Assisting the Contract Manager in the management of WIP by having regular meetings to determine what can be include in the monthly client billing. Management of Debt, chasing the correct people to makes sure we know why invoices have not been paid on time and when they will be paid. Understanding the contract, including scope and terms & conditions. Assisting the Contract Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment, in LFM the Contract support log hazards through a system called Harbour monthly. Maintaining on site personnel records including training matrixes, holiday, and sickness records. Timesheets of the engineers need to be logged for overtime and expenses. Assist with monthly Client reporting. Working with the contract manager to help improve the financial standards of the contract that are measured against monthly key performance indicators. Achieve results within quality and time restraints. Perform with an understanding of business requirements, changes and ensuring continuous improvement. Actively participate in a diverse and effective team. Convey messages and ideas clearly and openly. Involve people and influence decisions. They are responsible for filling in all finance aspects of the contract review pack (monthly meetings held to review the previous month). Often, they are given the responsibility for many more aspects along with KPIs and QSHE. They also attend the meetings and have a large input. Person Specification A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level, desirable skills in PowerPoint, Access, and Power Bi. Experience 3 years' experience in a similar role. Previous experience of a customer-facing role using operating systems such as Coupa or Concept software. Some financial / accounting experience would be an advantage. Aptitudes Must demonstrate a strong sense of customer focus. Excellent verbal, and good basic standard of written, communication skills. Self-motivated and systematic. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Character Committed to customer service delivery. Strong organisational skills with an inquisitive mindset. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Smart appearance. Be flexible to work outside core office hours from time to time.
Mar 28, 2024
Full time
Contract Support and Receptionist Purpose of the Job Provide a comprehensive financial, administrative, and front of house service. Responsibilities Provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. Understand, anticipate, and deliver customer (internal and external) needs while building effective relationships. Positively respond to both our internal and external customers through effective communication and personal accessibility. Front of House Receive and direct incoming calls to appropriate personnel and voicemail. Greet clients and visitors upon arrival, Issue visitor passes and follow security protocols. Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed. Perform general clerical duties including distributing office mail and packages and ordering office supplies. Track incoming and outgoing packages, mail, and freight. Arrange hospitality services for guests such as transportation, tickets, reservations, etc. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Contract Support Understand procedures and processes and operate them to the required standard. Examples of these are: Ensuring compliance to policies and procedures They will need to be trained and fully competent on the Coupa system which we use to raise PO's, raise invoices, pay suppliers and all other finance aspects of a contract. Ensuring that sales invoices (to the client) are raised in a correct and timely manner, raising client invoices monthly to charge for maintenance and for extra works jobs, this will be billed separately, and each EW job will need to be completed in Coupa. Also, in the case that it is necessary they would also raise credit notes. Uploading sales invoices onto the client system (ARIBA) Raise all maintenance invoices with thorough detail and specifications to meet commercial requirements, get these approved by the correct members or staff, sent out to the suppliers, arrange maintenance visits, and approve the payment of the supplier invoices. Ensuring that Extra Works/reactive works POs are raised in Coupa, sometimes requesting the quote prior to this, send PO to supplier, organise the visits and deliveries of goods, once job is completed the CS needs to ensure that the invoice from the supplier gets approved in the system for AP to make the payment. Raising purchase orders in line with company requirements, following commercial guidelines. Assisting the Contract Manager in the management of WIP by having regular meetings to determine what can be include in the monthly client billing. Management of Debt, chasing the correct people to makes sure we know why invoices have not been paid on time and when they will be paid. Understanding the contract, including scope and terms & conditions. Assisting the Contract Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment, in LFM the Contract support log hazards through a system called Harbour monthly. Maintaining on site personnel records including training matrixes, holiday, and sickness records. Timesheets of the engineers need to be logged for overtime and expenses. Assist with monthly Client reporting. Working with the contract manager to help improve the financial standards of the contract that are measured against monthly key performance indicators. Achieve results within quality and time restraints. Perform with an understanding of business requirements, changes and ensuring continuous improvement. Actively participate in a diverse and effective team. Convey messages and ideas clearly and openly. Involve people and influence decisions. They are responsible for filling in all finance aspects of the contract review pack (monthly meetings held to review the previous month). Often, they are given the responsibility for many more aspects along with KPIs and QSHE. They also attend the meetings and have a large input. Person Specification A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level, desirable skills in PowerPoint, Access, and Power Bi. Experience 3 years' experience in a similar role. Previous experience of a customer-facing role using operating systems such as Coupa or Concept software. Some financial / accounting experience would be an advantage. Aptitudes Must demonstrate a strong sense of customer focus. Excellent verbal, and good basic standard of written, communication skills. Self-motivated and systematic. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Character Committed to customer service delivery. Strong organisational skills with an inquisitive mindset. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Smart appearance. Be flexible to work outside core office hours from time to time.