Assistant Project Manager We are recruiting for an Assistant Project Manager to join our Lichfield based client. The business specialises in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are looking to extend their dedicated and focused team. As Assistant Project Manager you will aid the running of the project management department taking responsibility for maintaining constructive relationships with a range of internal and external departments. Participating in relevant working groups, projects, services and initiatives to provide information, analytical advice and expertise. The development and implementation of data collection to provide accurate and timely data will be essential in this role. As an Assistant Project Manager, you will need to have/be: Computer literate, including a proficiency with email and MS Office Professional telephone manner Strong attention to detail Excellent communication and administrative skills Excellent organisation and time management skills with an ability to meet deadline Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies Ability to act and operate independently Good verbal and written communication skills Details: Salary : 24, 000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Lichfield Duration : Permanent Role of Assistant Project Manager: Assisting in the management of Key Accounts Assisting in overseeing a range of projects with different companies Building relationships and liaising with customers Liaising with procurement to ensure required stock levels Liaising with engineers to establish work schedules, including sub-contractors Liaising with after-care engineers to arrange repair visits Liaising with technical and finance departments Preparing kits when required Delivering a high level of customer service Responding to email enquiries Offering technical support when necessary Commissioning vehicles as required Providing feedback to customers Assisting with the retrieval of footage from Digital Video Recorders when required Benefits of working as an Assistant Project Manager: 20 days plus bank holidays Free onsite parking Pension scheme
Apr 19, 2024
Full time
Assistant Project Manager We are recruiting for an Assistant Project Manager to join our Lichfield based client. The business specialises in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are looking to extend their dedicated and focused team. As Assistant Project Manager you will aid the running of the project management department taking responsibility for maintaining constructive relationships with a range of internal and external departments. Participating in relevant working groups, projects, services and initiatives to provide information, analytical advice and expertise. The development and implementation of data collection to provide accurate and timely data will be essential in this role. As an Assistant Project Manager, you will need to have/be: Computer literate, including a proficiency with email and MS Office Professional telephone manner Strong attention to detail Excellent communication and administrative skills Excellent organisation and time management skills with an ability to meet deadline Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies Ability to act and operate independently Good verbal and written communication skills Details: Salary : 24, 000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Lichfield Duration : Permanent Role of Assistant Project Manager: Assisting in the management of Key Accounts Assisting in overseeing a range of projects with different companies Building relationships and liaising with customers Liaising with procurement to ensure required stock levels Liaising with engineers to establish work schedules, including sub-contractors Liaising with after-care engineers to arrange repair visits Liaising with technical and finance departments Preparing kits when required Delivering a high level of customer service Responding to email enquiries Offering technical support when necessary Commissioning vehicles as required Providing feedback to customers Assisting with the retrieval of footage from Digital Video Recorders when required Benefits of working as an Assistant Project Manager: 20 days plus bank holidays Free onsite parking Pension scheme
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. We're currently looking for a D365 F&O Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. D365 F&O Developer is a technical professional within Enterprise Services Platform CoE team with specific responsibility for the delivery of service improvement activity on the Dynamics 365 F&O services in project and business settings. D365 F&O Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Finance and Operations modules according to business requirements. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom features, integrations, and extensions using X and other related technologies in D365 F&O with skilled in SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Azure Cloud and integration. Develop the Dynamics 365 environment in support of organisation's strategy, change and financial plans aligned to business requirements. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 F&O release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 F&O applications, troubleshoot issues, and implement fixes and enhancements. Develop the Dynamics 365 environment capability(s) for the IT directorate. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 F&O features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of D365 F&O applications to ensure they meet quality standards and are error-free. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services. The Person In-depth understanding of the Dynamics 365 Finance and Operations platform, including modules with proficiency in X for customizing forms, reports, workflows, and other elements of D365 F&O, and SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors Experience of working in organisations undergoing significant transformation Hands-on experience in customizing D365 F&O modules and integrating the application with other systems using various integration techniques. Experience with version control systems (e.g. Git) for managing codebase changes in a collaborative environment. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Knowledge of Accounting Experience. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customizations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
Apr 19, 2024
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. We're currently looking for a D365 F&O Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. D365 F&O Developer is a technical professional within Enterprise Services Platform CoE team with specific responsibility for the delivery of service improvement activity on the Dynamics 365 F&O services in project and business settings. D365 F&O Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Finance and Operations modules according to business requirements. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom features, integrations, and extensions using X and other related technologies in D365 F&O with skilled in SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Azure Cloud and integration. Develop the Dynamics 365 environment in support of organisation's strategy, change and financial plans aligned to business requirements. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 F&O release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 F&O applications, troubleshoot issues, and implement fixes and enhancements. Develop the Dynamics 365 environment capability(s) for the IT directorate. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 F&O features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of D365 F&O applications to ensure they meet quality standards and are error-free. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services. The Person In-depth understanding of the Dynamics 365 Finance and Operations platform, including modules with proficiency in X for customizing forms, reports, workflows, and other elements of D365 F&O, and SQL Server, Reporting Services (SSRS), Electronic Reporting Dev Express, C# .NET, REST and JSON. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors Experience of working in organisations undergoing significant transformation Hands-on experience in customizing D365 F&O modules and integrating the application with other systems using various integration techniques. Experience with version control systems (e.g. Git) for managing codebase changes in a collaborative environment. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Knowledge of Accounting Experience. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customizations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
London or Malta hybrid working environment Weavr is the easiest way for businesses, and the safest way for banks, to embed relevant financial services into software at the point of need. Founded by serial entrepreneurs who are leaders in the fields of payments and fintech, we're a team of 100+ can-do builders who are at the frontier of the embedded-finance industry. The team is characterised by smart, kind and high-performing experts who offer and ask for respect, openness and trust. Weavr is still small enough to feel tight-knit but operates and communicates at the level of a more mature organisation. This role & opportunity We're seeking a dynamic Product leader to spearhead the delivery of our identity, compliance and risk propositions, features, and capabilities within our Embedded Finance offering. As a pivotal member of the Product Management team, you'll play a central role in shaping our product strategy and delivering commercially attractive features and capabilities that delight our customers. You will lead a team that is critical to building our compliance advantage and pivotal to delivering great end customer experiences, with accountability for areas such as onboarding, authentication and financial crime prevention. Your role entails synthesising customer needs, setting product outcomes and metrics, defining innovative features, and crafting value propositions. You'll lead customer-centric roadmap development and collaborate closely on go-to-market strategies. In product delivery, you'll formulate and evaluate solutions aligned with business objectives, leading projects to meet specific needs while ensuring effective communication and management across diverse stakeholder groups. We're offering a fantastic opportunity to spearhead Embedded Finance initiatives at the forefront of innovation. Responsibilities: Product Strategy: Synthesis and articulation of customer needs; Definition of new products features and capabilities, as well as associated customer value propositions, including pricing analysis and competitive positioning. Define and lead the delivery of customer value, feature and capability roadmaps. Drive go-to-market definition and sales enablement, working closely with Product Marketing and Sales; Product Delivery: Solution options formulation, evaluation and recommendation; Lead delivery projects to meet business and customer needs, prioritising, sequencing and delivering fit-for-purpose solutions. Communicate effectively with team members and stakeholders to achieve required business and customer outcomes; Engage cross functionally to balance customer needs, business priorities and delivery constraints; Contribution to the establishment of Product best practices across the group. About You The section below describes our "ideal candidate." However, our hiring process places a strong emphasis on aptitude and passion. If you haven't used every specific tool or haven't met all the skill and experience criteria listed, please don't let that discourage you from applying. We highly value potential and dedication over a rigid checklist of qualifications. However, it's important to note that domain experience in Customer Due Diligence (KYB), Authentication, working with regulated infrastructure (e.g. Payments) or Compliance and Risk Operations will be looking upon favourably. Required skills: Critical Analysis: Analysing market trends and competitor strategies enables informed decision-making, keeping Weavr ahead of industry shifts. Problem Solving: Quick and effective resolution of challenges maintains momentum in product development and deployment. Communication and Presentation: Clear communication and compelling presentations align stakeholders and promote support for product initiatives. Influence: The ability to inspire confidence and alignment among teams fosters collaboration and drives innovation. Strategic and Operational Leadership: Balancing long-term vision with day-to-day operations guides product evolution in line with organisational goals. Team Management (Virtual and Remote) : Effectively leading dispersed teams ensures collaboration and productivity in remote work environments. People Development : Work with team members to ensure they have the right support and environment to excel and grow. Planning, Coordination & Organisation : Meticulous planning and organisation are essential for successful product launches and updates. What's in it for you Competitive salary regularly benchmarked against industry standards. Flexible working environment: hybrid & remote-friendly Private health insurance Commitment to equal opportunity, diversity & inclusion All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability. We are a diverse and inclusive team, and we actively seek to recruit people with different backgrounds and experiences. More about Weavr Since our establishment in late 2020, our innovative approach has earned significant support, including a US$40 million Series A funding round led by Tiger Global in 2022, along with participation from notable investors such as Mubadala Capital, Latitude, QED Investors, Anthemis, Headline, and Seedcamp. We've also snagged a bunch of industry awards along the way! Join us on our mission to make embedding financial services easy and secure for businesses and banks alike. Together, we'll create a future where finance is seamlessly woven into the digital fabric of everyday life.
Apr 19, 2024
Full time
London or Malta hybrid working environment Weavr is the easiest way for businesses, and the safest way for banks, to embed relevant financial services into software at the point of need. Founded by serial entrepreneurs who are leaders in the fields of payments and fintech, we're a team of 100+ can-do builders who are at the frontier of the embedded-finance industry. The team is characterised by smart, kind and high-performing experts who offer and ask for respect, openness and trust. Weavr is still small enough to feel tight-knit but operates and communicates at the level of a more mature organisation. This role & opportunity We're seeking a dynamic Product leader to spearhead the delivery of our identity, compliance and risk propositions, features, and capabilities within our Embedded Finance offering. As a pivotal member of the Product Management team, you'll play a central role in shaping our product strategy and delivering commercially attractive features and capabilities that delight our customers. You will lead a team that is critical to building our compliance advantage and pivotal to delivering great end customer experiences, with accountability for areas such as onboarding, authentication and financial crime prevention. Your role entails synthesising customer needs, setting product outcomes and metrics, defining innovative features, and crafting value propositions. You'll lead customer-centric roadmap development and collaborate closely on go-to-market strategies. In product delivery, you'll formulate and evaluate solutions aligned with business objectives, leading projects to meet specific needs while ensuring effective communication and management across diverse stakeholder groups. We're offering a fantastic opportunity to spearhead Embedded Finance initiatives at the forefront of innovation. Responsibilities: Product Strategy: Synthesis and articulation of customer needs; Definition of new products features and capabilities, as well as associated customer value propositions, including pricing analysis and competitive positioning. Define and lead the delivery of customer value, feature and capability roadmaps. Drive go-to-market definition and sales enablement, working closely with Product Marketing and Sales; Product Delivery: Solution options formulation, evaluation and recommendation; Lead delivery projects to meet business and customer needs, prioritising, sequencing and delivering fit-for-purpose solutions. Communicate effectively with team members and stakeholders to achieve required business and customer outcomes; Engage cross functionally to balance customer needs, business priorities and delivery constraints; Contribution to the establishment of Product best practices across the group. About You The section below describes our "ideal candidate." However, our hiring process places a strong emphasis on aptitude and passion. If you haven't used every specific tool or haven't met all the skill and experience criteria listed, please don't let that discourage you from applying. We highly value potential and dedication over a rigid checklist of qualifications. However, it's important to note that domain experience in Customer Due Diligence (KYB), Authentication, working with regulated infrastructure (e.g. Payments) or Compliance and Risk Operations will be looking upon favourably. Required skills: Critical Analysis: Analysing market trends and competitor strategies enables informed decision-making, keeping Weavr ahead of industry shifts. Problem Solving: Quick and effective resolution of challenges maintains momentum in product development and deployment. Communication and Presentation: Clear communication and compelling presentations align stakeholders and promote support for product initiatives. Influence: The ability to inspire confidence and alignment among teams fosters collaboration and drives innovation. Strategic and Operational Leadership: Balancing long-term vision with day-to-day operations guides product evolution in line with organisational goals. Team Management (Virtual and Remote) : Effectively leading dispersed teams ensures collaboration and productivity in remote work environments. People Development : Work with team members to ensure they have the right support and environment to excel and grow. Planning, Coordination & Organisation : Meticulous planning and organisation are essential for successful product launches and updates. What's in it for you Competitive salary regularly benchmarked against industry standards. Flexible working environment: hybrid & remote-friendly Private health insurance Commitment to equal opportunity, diversity & inclusion All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability. We are a diverse and inclusive team, and we actively seek to recruit people with different backgrounds and experiences. More about Weavr Since our establishment in late 2020, our innovative approach has earned significant support, including a US$40 million Series A funding round led by Tiger Global in 2022, along with participation from notable investors such as Mubadala Capital, Latitude, QED Investors, Anthemis, Headline, and Seedcamp. We've also snagged a bunch of industry awards along the way! Join us on our mission to make embedding financial services easy and secure for businesses and banks alike. Together, we'll create a future where finance is seamlessly woven into the digital fabric of everyday life.
Head of Product Location: London, Soho Industry: Blockchain Tech Salary Range: Industry leading base, vesting tez (Tezos tokens) and great benefits About Trilitech is a Tezos ecosystem company based in London. We cooperate with other companies, partners, and projects on a variety of Tezos blockchain matters. These include core protocol development, application development, and business development in three key verticals: Art, Gaming, and DeFi. We recently supported the launch of Manchester United's digital collectibles, which is based on white label NFT store technology supplied by us. Our corporate partners are McLaren Racing, Ubisoft, Societe Generale and many others. Some of the exciting projects built on the Tezos blockchain include Hic Et Nunc OneOf and Kukai. The ambition of Trilitech is to be a centre of excellence in everything we do; we are hence looking to scale the team with the best of the best in their respective fields. The Role: We're looking for a Head of Product to lead the development and execution of our blockchain-related products. You'll shape the product strategy and vision, work with teams across the whole ecosystem influencing what we build and when with a goal of making tezos the most innovative blockchain ecosystem. Responsibilities: Product Strategy and Vision: Develop and communicate a clear product strategy aligned with the company's overall vision and goals. Stay informed about industry trends, emerging technologies, and competitor products to drive continuous improvement. Product Development: Lead the end-to-end product development lifecycle, from ideation to delivery. Collaborate with cross-functional teams, including development, design, marketing, and sales, to ensure successful product launches. Market Research: Conduct market research to identify customer needs, pain points, and opportunities in the blockchain space. Utilise data and user feedback to inform product decisions and enhance the user experience. Roadmap Planning: Develop and maintain a comprehensive product roadmap, prioritising features and enhancements based on business impact and customer value. Work closely with development teams to ensure timely and high-quality delivery. Stakeholder Management: Build and maintain strong relationships with key stakeholders, including internal teams, customers, and partners. Effectively communicate product updates, milestones, and challenges to relevant stakeholders. Risk Management: Identify potential risks and challenges in product development and implement proactive strategies to mitigate them. Monitor industry regulations and compliance standards relevant to blockchain products. Requirements: Prior experience working in the blockchain industry Extensive experience in product management as a manager Strong technical background and a good understanding of blockchain technology and its applications. Experience with building & managing developer tooling as well (SDKs, IDEs, programming languages) Excellent leadership and communication skills. Experience with agile development methodologies. Ability to thrive in a fast-paced, dynamic environment. Benefits: Double matching of pension contribution up to 10% of gross salary Top PMI for you and your family Up to £2,700 pa gross contribution towards office travel Life assurance policy 25 days holiday (plus an additional day for your birthday) Workplace perks, such as free lunch, snacks and drinks, and an onsite gym Culture: We care deeply about our culture and have developed it across five key pillars: Autonomy: we believe in hiring great people, then giving them the space and flexibility to work in the way that's best for them. We will agree on goals, and then expect you to decide how you want to pursue those goals. Collaboration: as a fast growing small business we all work together across multiple workstreams. We have a flat structure and encourage frank discussion, honesty and openness. Learning and development: the blockchain space is developing at an incredibly fast rate. Having a growth mentality and being open to continuous learning is an important part of our culture. It's always OK to not know the answer to something and have to do some research! We cement this by offering more formal perks to help fund employees' continued education. Diversity and Inclusion: inclusiveness is one of our blockchain's core strengths, and in the same way we are committed to inclusiveness across all diversity dimensions. We are also actively looking for talent outside of the immediate blockchain space. What we primarily look for is general markers of excellence and ambition. Mission driven: we believe that the Tezos blockchain is going to change the world and our goal is to promote its adoption. Blockchain technology will power new positive change, increase the democratisation of previously restricted systems and create transparency and trust. Our Values: A desire to win: Our highly competitive industry is driven by strong winner-take-all effects. We need to be the best. A sense of urgency: Our industry is fast paced, so we need to move quickly to stay ahead of the competition. An ownership mindset: We take pride in what we do. We take the initiative - without waiting for others to act to bring about positive outcomes - and we're accountable for the results. Pragmatism: We prioritise and evaluate based on impact and concrete results. Communication: We broadcast to our colleagues our progress and our struggles often and eagerly. Because someone might need to know, someone might be able to help, we avoid information silos.
Apr 19, 2024
Full time
Head of Product Location: London, Soho Industry: Blockchain Tech Salary Range: Industry leading base, vesting tez (Tezos tokens) and great benefits About Trilitech is a Tezos ecosystem company based in London. We cooperate with other companies, partners, and projects on a variety of Tezos blockchain matters. These include core protocol development, application development, and business development in three key verticals: Art, Gaming, and DeFi. We recently supported the launch of Manchester United's digital collectibles, which is based on white label NFT store technology supplied by us. Our corporate partners are McLaren Racing, Ubisoft, Societe Generale and many others. Some of the exciting projects built on the Tezos blockchain include Hic Et Nunc OneOf and Kukai. The ambition of Trilitech is to be a centre of excellence in everything we do; we are hence looking to scale the team with the best of the best in their respective fields. The Role: We're looking for a Head of Product to lead the development and execution of our blockchain-related products. You'll shape the product strategy and vision, work with teams across the whole ecosystem influencing what we build and when with a goal of making tezos the most innovative blockchain ecosystem. Responsibilities: Product Strategy and Vision: Develop and communicate a clear product strategy aligned with the company's overall vision and goals. Stay informed about industry trends, emerging technologies, and competitor products to drive continuous improvement. Product Development: Lead the end-to-end product development lifecycle, from ideation to delivery. Collaborate with cross-functional teams, including development, design, marketing, and sales, to ensure successful product launches. Market Research: Conduct market research to identify customer needs, pain points, and opportunities in the blockchain space. Utilise data and user feedback to inform product decisions and enhance the user experience. Roadmap Planning: Develop and maintain a comprehensive product roadmap, prioritising features and enhancements based on business impact and customer value. Work closely with development teams to ensure timely and high-quality delivery. Stakeholder Management: Build and maintain strong relationships with key stakeholders, including internal teams, customers, and partners. Effectively communicate product updates, milestones, and challenges to relevant stakeholders. Risk Management: Identify potential risks and challenges in product development and implement proactive strategies to mitigate them. Monitor industry regulations and compliance standards relevant to blockchain products. Requirements: Prior experience working in the blockchain industry Extensive experience in product management as a manager Strong technical background and a good understanding of blockchain technology and its applications. Experience with building & managing developer tooling as well (SDKs, IDEs, programming languages) Excellent leadership and communication skills. Experience with agile development methodologies. Ability to thrive in a fast-paced, dynamic environment. Benefits: Double matching of pension contribution up to 10% of gross salary Top PMI for you and your family Up to £2,700 pa gross contribution towards office travel Life assurance policy 25 days holiday (plus an additional day for your birthday) Workplace perks, such as free lunch, snacks and drinks, and an onsite gym Culture: We care deeply about our culture and have developed it across five key pillars: Autonomy: we believe in hiring great people, then giving them the space and flexibility to work in the way that's best for them. We will agree on goals, and then expect you to decide how you want to pursue those goals. Collaboration: as a fast growing small business we all work together across multiple workstreams. We have a flat structure and encourage frank discussion, honesty and openness. Learning and development: the blockchain space is developing at an incredibly fast rate. Having a growth mentality and being open to continuous learning is an important part of our culture. It's always OK to not know the answer to something and have to do some research! We cement this by offering more formal perks to help fund employees' continued education. Diversity and Inclusion: inclusiveness is one of our blockchain's core strengths, and in the same way we are committed to inclusiveness across all diversity dimensions. We are also actively looking for talent outside of the immediate blockchain space. What we primarily look for is general markers of excellence and ambition. Mission driven: we believe that the Tezos blockchain is going to change the world and our goal is to promote its adoption. Blockchain technology will power new positive change, increase the democratisation of previously restricted systems and create transparency and trust. Our Values: A desire to win: Our highly competitive industry is driven by strong winner-take-all effects. We need to be the best. A sense of urgency: Our industry is fast paced, so we need to move quickly to stay ahead of the competition. An ownership mindset: We take pride in what we do. We take the initiative - without waiting for others to act to bring about positive outcomes - and we're accountable for the results. Pragmatism: We prioritise and evaluate based on impact and concrete results. Communication: We broadcast to our colleagues our progress and our struggles often and eagerly. Because someone might need to know, someone might be able to help, we avoid information silos.
Head of Commercial Risk UK To develop and lead the Commercial Risk business in the UK, continuing to build a profitable, sustainable growing business with a high profile and great reputation in line with the organisations 3X3 strategy. To deliver excellence in client relationships, retention, and growth of the existing client portfolio. To promote an Aon United approach across the country, working with other Aon Solution Line leaders to establish a strong and effective partnership across all the revenue lines to offer the Best of Aon to Clients and Colleagues. To ensure all Commercial Risk practices undertaken in the UK and colleague conduct is aligned with relevant legal and regulatory requirements and wholly consistent with Aon policies, values and behaviours. The FCA's Senior Managers & Certification Regime (SM&CR) applies to Aon from December 2019 and this role is subject to the relevant requirements of the Regime. The primary aim of SM&CR is to drive individual accountability for all roles within the Financial Services Sector. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour. What the day will look like P&L Leadership Responsible for running the Commercial Risk UK P&L. Ensure that the business takes advantage of the full suite of high value, best in class solutions, services and capabilities, and leads the team including MDs Complex Risk Managed (formerly Global), Financial and Professional Services, Real Estate, North, South, and SME to ensure that opportunities are maximised across the UK business and the overall UK P&L achieves and delivers profitable growth. Sets the overall direction and goals for the business, including the identification of market, client and solution development opportunities, taking into account the Commercial Risk strategies of Aon both locally and globally Working with Large Client segment leader on development and implementation of segment vision and strategies to grow the business Delivering agreed revenue and margin targets for the business on an annual basis Possessing a deep understanding of these client segments, the key competitors and the key talent in this sector and territory Leading on the talent agenda including recruitment, retention, d&I, development, succession planning, engagement, smart working and wellbeing. Lead all BU Leaders - Real Estate, FPSG and Complex Risk Managed within the London ensuring that their activities are supporting the business objectives Work closely with the South and North businesses to ensure that opportunities are maximised across the UK business Improving client retention levels and creating strategies to strengthen client relationships Maximise sales by ensuring we have the right people undertaking the right activities with strong supporting teams and utilising the best propositions available Ensure that we have the operational metrics in place to accurately forecast for the business Work with the Operations team to optimise customer experience Develop the team's capability to introduce other solution lines and products / propositions Supports the development and execution of global strategies Role models partnership, collaboration, integrity and respect to deliver the best of our firm to our clients. Maintaining a fully compliant and regulatory robust service to all clients Forecasting and reporting on business activity through the monthly and quarterly business review process Improve engagement and ensure diversity and a feeling of belonging within the team Represent Aon externally in business community Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with all Aon UK Limited policies Aon Client Leadership Collaborates with UK, EMEA and global commercial risk leaders to set, implement and amplify the Commercial Risk strategy. Delivers a consistent set of best-in-class Commercial Risk offerings consistent with global priorities, drives growth, innovation, performance standards and capability building. Leads on the development and continuous improvement of segmented and consistent client experience / service models to deliver commercial risk solutions to UK clients to delight clients and to create maximum efficiency Design and manufacture of products, propositions and solutions for customers of Commercial Risk UK. Set strategies and identification of future revenue growth opportunities for the business. The management and control of variable costs to deliver on margins and PTI Responsible for Claims services for customers of Commercial Risk UK and all UK Commercial Risk Broking services Collaborates with internal teams and third-party partners (e.g., carriers) to ensure clients receive solutions that exceed and meet their needs. People Leadership Understands external industry and competitive environment and shapes Aon strategies to achieve maximum long-term success. Responsible for building culture and partners with the People Organisation to deliver the Aon colleague experience consistently. Role models teamwork, collaboration, integrity and respect to deliver the best of our firm to our clients. Runs capacity and resources against opportunities, partnering with other Solution Line leads, Finance and PO. Leads talent, hiring within global frameworks, setting career paths and defining performance expectations, and developing Solution Line related expertise. Retain, develop, and attract dedicated individuals in line with business plans, defining and handling the compensation and Incentives plan according to the annual budget. Promotes and embed the Aon Client Leadership engagement model. Develops and supports team members in the achievement of their objectives through coaching and mentoring. Develops and maintain succession plans for key roles in the business. Ensures Commercial Risk UK's business and colleague conduct is aligned with relevant legal and regulatory requirements and wholly consistent with Aon policies, values and behaviours. Innovation and Growth Proactively builds strategic external partnerships and uses relationships to fulfill client needs. Sales to consumer, SME and large/mid-market clients serviced by the UK regional offices and the digital service centre via the production and distribution of Commercial Risk marketing materials and communications (including financial promotions) Partners across Solution Line leaders and other sales channels to implement strategies to acquire new clients and grow existing client accounts. Gives strategic input into growth planning (market trends) Drives Solution Line initiative and marketing plans to meet growth goals Proactively supports the expansion of the Aon Business Service solution to support improved efficiency and the realization of colleague and client opportunities. Keeps pulse on emerging business opportunities to evaluate the potential for new service offerings Leads inorganic growth opportunities and M&A pipelining ensuring return on investments in line with original proposal Governance and Compliance Takes primary responsibility for ensuring colleague awareness and conformances to all compliance related requirements. Leads by example by ensuring own activity aligns with regulatory requirements and business procedures. Encourages colleagues to be actively involved in raising awareness of non-conformances and ideas for improvements. Is responsible for the monitoring of the Commercial Risk UK risk profile and ensures the business is being run within the risk appetite set by the AUKL Board. This includes raising and reporting any incidents in line with the defined timelines and promoting and demonstrating risk awareness and responsibility. Ensures that processes, procedures and measures are in place for monitoring and maintaining standards of business conduct in Commercial Risk UK consistent with Aon UK's legislative and regulatory requirements, and the professional standards that govern Aon's business. Considers the impact and implications for Commercial Risk UK of key legal and regulatory developments as communicated from the central functions, or Aon Plc, and agrees actions to be taken. Take reasonable steps to prevent or stop regulatory breaches occurring in Commercial Risk UK as set out in the relevant Statement of Responsibility. Skills and experience that will lead to success Passionate about supporting clients to Make Better Decisions Experienced knowledge and client expertise in Commercial Risk - able to exemplify "the best of Aon" in the Region area with clients, at conferences, in publications, etc. and deep familiarity with latest thinking in domain Deep connections across partners and industry groups in their sphere Collaborates with other Solution Line leadership to deliver "the best of Aon" Performance-driven while also having an investment mindset Consistent track record to deliver product/solution innovations Ability to identify and retain top talent Builds inclusive and diverse teams . click apply for full job details
Apr 19, 2024
Full time
Head of Commercial Risk UK To develop and lead the Commercial Risk business in the UK, continuing to build a profitable, sustainable growing business with a high profile and great reputation in line with the organisations 3X3 strategy. To deliver excellence in client relationships, retention, and growth of the existing client portfolio. To promote an Aon United approach across the country, working with other Aon Solution Line leaders to establish a strong and effective partnership across all the revenue lines to offer the Best of Aon to Clients and Colleagues. To ensure all Commercial Risk practices undertaken in the UK and colleague conduct is aligned with relevant legal and regulatory requirements and wholly consistent with Aon policies, values and behaviours. The FCA's Senior Managers & Certification Regime (SM&CR) applies to Aon from December 2019 and this role is subject to the relevant requirements of the Regime. The primary aim of SM&CR is to drive individual accountability for all roles within the Financial Services Sector. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour. What the day will look like P&L Leadership Responsible for running the Commercial Risk UK P&L. Ensure that the business takes advantage of the full suite of high value, best in class solutions, services and capabilities, and leads the team including MDs Complex Risk Managed (formerly Global), Financial and Professional Services, Real Estate, North, South, and SME to ensure that opportunities are maximised across the UK business and the overall UK P&L achieves and delivers profitable growth. Sets the overall direction and goals for the business, including the identification of market, client and solution development opportunities, taking into account the Commercial Risk strategies of Aon both locally and globally Working with Large Client segment leader on development and implementation of segment vision and strategies to grow the business Delivering agreed revenue and margin targets for the business on an annual basis Possessing a deep understanding of these client segments, the key competitors and the key talent in this sector and territory Leading on the talent agenda including recruitment, retention, d&I, development, succession planning, engagement, smart working and wellbeing. Lead all BU Leaders - Real Estate, FPSG and Complex Risk Managed within the London ensuring that their activities are supporting the business objectives Work closely with the South and North businesses to ensure that opportunities are maximised across the UK business Improving client retention levels and creating strategies to strengthen client relationships Maximise sales by ensuring we have the right people undertaking the right activities with strong supporting teams and utilising the best propositions available Ensure that we have the operational metrics in place to accurately forecast for the business Work with the Operations team to optimise customer experience Develop the team's capability to introduce other solution lines and products / propositions Supports the development and execution of global strategies Role models partnership, collaboration, integrity and respect to deliver the best of our firm to our clients. Maintaining a fully compliant and regulatory robust service to all clients Forecasting and reporting on business activity through the monthly and quarterly business review process Improve engagement and ensure diversity and a feeling of belonging within the team Represent Aon externally in business community Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with all Aon UK Limited policies Aon Client Leadership Collaborates with UK, EMEA and global commercial risk leaders to set, implement and amplify the Commercial Risk strategy. Delivers a consistent set of best-in-class Commercial Risk offerings consistent with global priorities, drives growth, innovation, performance standards and capability building. Leads on the development and continuous improvement of segmented and consistent client experience / service models to deliver commercial risk solutions to UK clients to delight clients and to create maximum efficiency Design and manufacture of products, propositions and solutions for customers of Commercial Risk UK. Set strategies and identification of future revenue growth opportunities for the business. The management and control of variable costs to deliver on margins and PTI Responsible for Claims services for customers of Commercial Risk UK and all UK Commercial Risk Broking services Collaborates with internal teams and third-party partners (e.g., carriers) to ensure clients receive solutions that exceed and meet their needs. People Leadership Understands external industry and competitive environment and shapes Aon strategies to achieve maximum long-term success. Responsible for building culture and partners with the People Organisation to deliver the Aon colleague experience consistently. Role models teamwork, collaboration, integrity and respect to deliver the best of our firm to our clients. Runs capacity and resources against opportunities, partnering with other Solution Line leads, Finance and PO. Leads talent, hiring within global frameworks, setting career paths and defining performance expectations, and developing Solution Line related expertise. Retain, develop, and attract dedicated individuals in line with business plans, defining and handling the compensation and Incentives plan according to the annual budget. Promotes and embed the Aon Client Leadership engagement model. Develops and supports team members in the achievement of their objectives through coaching and mentoring. Develops and maintain succession plans for key roles in the business. Ensures Commercial Risk UK's business and colleague conduct is aligned with relevant legal and regulatory requirements and wholly consistent with Aon policies, values and behaviours. Innovation and Growth Proactively builds strategic external partnerships and uses relationships to fulfill client needs. Sales to consumer, SME and large/mid-market clients serviced by the UK regional offices and the digital service centre via the production and distribution of Commercial Risk marketing materials and communications (including financial promotions) Partners across Solution Line leaders and other sales channels to implement strategies to acquire new clients and grow existing client accounts. Gives strategic input into growth planning (market trends) Drives Solution Line initiative and marketing plans to meet growth goals Proactively supports the expansion of the Aon Business Service solution to support improved efficiency and the realization of colleague and client opportunities. Keeps pulse on emerging business opportunities to evaluate the potential for new service offerings Leads inorganic growth opportunities and M&A pipelining ensuring return on investments in line with original proposal Governance and Compliance Takes primary responsibility for ensuring colleague awareness and conformances to all compliance related requirements. Leads by example by ensuring own activity aligns with regulatory requirements and business procedures. Encourages colleagues to be actively involved in raising awareness of non-conformances and ideas for improvements. Is responsible for the monitoring of the Commercial Risk UK risk profile and ensures the business is being run within the risk appetite set by the AUKL Board. This includes raising and reporting any incidents in line with the defined timelines and promoting and demonstrating risk awareness and responsibility. Ensures that processes, procedures and measures are in place for monitoring and maintaining standards of business conduct in Commercial Risk UK consistent with Aon UK's legislative and regulatory requirements, and the professional standards that govern Aon's business. Considers the impact and implications for Commercial Risk UK of key legal and regulatory developments as communicated from the central functions, or Aon Plc, and agrees actions to be taken. Take reasonable steps to prevent or stop regulatory breaches occurring in Commercial Risk UK as set out in the relevant Statement of Responsibility. Skills and experience that will lead to success Passionate about supporting clients to Make Better Decisions Experienced knowledge and client expertise in Commercial Risk - able to exemplify "the best of Aon" in the Region area with clients, at conferences, in publications, etc. and deep familiarity with latest thinking in domain Deep connections across partners and industry groups in their sphere Collaborates with other Solution Line leadership to deliver "the best of Aon" Performance-driven while also having an investment mindset Consistent track record to deliver product/solution innovations Ability to identify and retain top talent Builds inclusive and diverse teams . click apply for full job details
Our client are a leading utilities and infastructire business whow are going through an exciting period of investement, growth and change. They are looking for a Sales Manager to support the Head of Water Scotland and develop & execute the business growth strategy. Job Purpose: This role will report into the Head of Water Scotland and has the key responsibility to manage the business development requirements for the Water Scotland business area to ensure key client growth and continued success in the development of new business and new client contracts. The role holder will be responsible for the retention of existing clients, and the onboarding of new clients in both the regulated and non-regulated water markets, ensuring an efficient and effective interaction with the Operational teams. The role holder will effectively manage the stakeholder relationships across the Scotland Key Account Plans, supporting the Head of Water (Scotland) and ensuring that the CRM data is current and accurate, while ensuring that the sales team are measured against targets that align to the achievement of the divisions annual budget targets and broader strategic plan. Principal Accountabilities: Work with key stakeholders including the Senior Management Team (Inc. BD Director) to develop & execute the business growth strategy. Be part of the Water & Infrastructure leadership team contributing to strategy, oversight, and development. Lead and develop the sales team and Bid Co-Ordinator into a high performing, collaborative unit with a strong win rate. Work with the Business Development function to research markets and identify new trends and opportunities. Prepare and be responsible for monthly Sales and Opportunity Pipeline Reporting. Develop close client interactions in order to strengthen relationships and to identify new work winning opportunities. Develop new relationships and identify opportunities with new clients (a hunting & prospecting mindset). Produce a monthly Client Engagement and Sales/Opportunity Pipeline Report. Demonstration that a diary of focused client activity leads to an increase in relationships / work winning opportunities. Co-ordinate and support tender submissions as required. Knowledge & Experience: Business Development Demonstrate the ability to act both strategically and tactically in relation to delivering to performance and growth targets. Demonstrate the ability to interact with clients and build successful relationships that open-up new business opportunities. Experience and understanding of utilities - either Water & Wastewater / Drainage Industry / Power Sector / Facilities & Asset Management / Digital Technology Teamwork (Desired) Demonstrate a strong leadership and teamworking ethos & mindset. Bringing ideas, suggestions, and optimism to a team environment. Constructively challenge team mindsets with a continuous improvement focus at heart. Demonstrate being part of a flexible and agile team that has delivered on demanding internal or external stakeholder expectations. Skills & Personal Qualities: Attention to fine detail and overall accuracy in work managed and produced. Ability to work to and deliver to targets. Excellent people skills with the ability to engage and build both internal stakeholder and external customer relationships. Confidence and Excellent communication skills. Competent level of computer skills - Microsoft office packages including MS Teams & SharePoint. Socially engaging and confident attitude in client interactions.
Apr 19, 2024
Full time
Our client are a leading utilities and infastructire business whow are going through an exciting period of investement, growth and change. They are looking for a Sales Manager to support the Head of Water Scotland and develop & execute the business growth strategy. Job Purpose: This role will report into the Head of Water Scotland and has the key responsibility to manage the business development requirements for the Water Scotland business area to ensure key client growth and continued success in the development of new business and new client contracts. The role holder will be responsible for the retention of existing clients, and the onboarding of new clients in both the regulated and non-regulated water markets, ensuring an efficient and effective interaction with the Operational teams. The role holder will effectively manage the stakeholder relationships across the Scotland Key Account Plans, supporting the Head of Water (Scotland) and ensuring that the CRM data is current and accurate, while ensuring that the sales team are measured against targets that align to the achievement of the divisions annual budget targets and broader strategic plan. Principal Accountabilities: Work with key stakeholders including the Senior Management Team (Inc. BD Director) to develop & execute the business growth strategy. Be part of the Water & Infrastructure leadership team contributing to strategy, oversight, and development. Lead and develop the sales team and Bid Co-Ordinator into a high performing, collaborative unit with a strong win rate. Work with the Business Development function to research markets and identify new trends and opportunities. Prepare and be responsible for monthly Sales and Opportunity Pipeline Reporting. Develop close client interactions in order to strengthen relationships and to identify new work winning opportunities. Develop new relationships and identify opportunities with new clients (a hunting & prospecting mindset). Produce a monthly Client Engagement and Sales/Opportunity Pipeline Report. Demonstration that a diary of focused client activity leads to an increase in relationships / work winning opportunities. Co-ordinate and support tender submissions as required. Knowledge & Experience: Business Development Demonstrate the ability to act both strategically and tactically in relation to delivering to performance and growth targets. Demonstrate the ability to interact with clients and build successful relationships that open-up new business opportunities. Experience and understanding of utilities - either Water & Wastewater / Drainage Industry / Power Sector / Facilities & Asset Management / Digital Technology Teamwork (Desired) Demonstrate a strong leadership and teamworking ethos & mindset. Bringing ideas, suggestions, and optimism to a team environment. Constructively challenge team mindsets with a continuous improvement focus at heart. Demonstrate being part of a flexible and agile team that has delivered on demanding internal or external stakeholder expectations. Skills & Personal Qualities: Attention to fine detail and overall accuracy in work managed and produced. Ability to work to and deliver to targets. Excellent people skills with the ability to engage and build both internal stakeholder and external customer relationships. Confidence and Excellent communication skills. Competent level of computer skills - Microsoft office packages including MS Teams & SharePoint. Socially engaging and confident attitude in client interactions.
Boutique Store Manager Notting Hill Salary up to 38,000 - 42,000 + bonus + benefits Full time - with every other weekend off! This is an exciting opportunity to join a luxury retailer at their beautiful boutique based in Notting Hill. My client has a dedicated worldwide following and are now looking to for an experienced Store Manager to lead their team. Reporting into the Directors, you will have full accountability for all aspects of the store with a key focus on driving sales and profitability. This is a brand that really values their team and promotes a great work/life balance, one of their best benefits is every other weekend off for every team member! This is a fantastic opportunity for a Store Manager looking for a new challenge within a luxury environment. Store Manager - the role: To manage the day-to-day operations and running the store effectively and efficiently Oversee online orders to ensure customer service levels are maintained Manage the day-to-day operations and running of all the Company's Social Media platforms effectively and efficiently Manage and lead a small team to deliver excellent customer whilst maximising sales Be an ambassador for the brand at all times, exciting customers and instilling passion for the brand within the customer base and the team. Demonstrate the ability to host high-status clients Store Manager - the person: Previous management experience in a one to one sales environment Meticulous attention to detail Well-presented and articulate Ambitious and passionate about achieving results Able to engage with a wide range of clients Enthusiastic, positive and self-motivated A strong 'common sense' approach with the ability to successfully handle multiple demands and priorities Company Benefits: Great work/life balance - every other weekend off Closed on Boxing day An additional holiday for your birthday each year Company sick pay scheme Optional pension scheme Staff discount Discretionary 6 monthly bonus scheme Jewellery allowance to use on jewellery every 6 months Private health care after 5 years' service If this sounds like the perfect role for you, and to find out more information, please apply with your CV and cover letter. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Apr 19, 2024
Full time
Boutique Store Manager Notting Hill Salary up to 38,000 - 42,000 + bonus + benefits Full time - with every other weekend off! This is an exciting opportunity to join a luxury retailer at their beautiful boutique based in Notting Hill. My client has a dedicated worldwide following and are now looking to for an experienced Store Manager to lead their team. Reporting into the Directors, you will have full accountability for all aspects of the store with a key focus on driving sales and profitability. This is a brand that really values their team and promotes a great work/life balance, one of their best benefits is every other weekend off for every team member! This is a fantastic opportunity for a Store Manager looking for a new challenge within a luxury environment. Store Manager - the role: To manage the day-to-day operations and running the store effectively and efficiently Oversee online orders to ensure customer service levels are maintained Manage the day-to-day operations and running of all the Company's Social Media platforms effectively and efficiently Manage and lead a small team to deliver excellent customer whilst maximising sales Be an ambassador for the brand at all times, exciting customers and instilling passion for the brand within the customer base and the team. Demonstrate the ability to host high-status clients Store Manager - the person: Previous management experience in a one to one sales environment Meticulous attention to detail Well-presented and articulate Ambitious and passionate about achieving results Able to engage with a wide range of clients Enthusiastic, positive and self-motivated A strong 'common sense' approach with the ability to successfully handle multiple demands and priorities Company Benefits: Great work/life balance - every other weekend off Closed on Boxing day An additional holiday for your birthday each year Company sick pay scheme Optional pension scheme Staff discount Discretionary 6 monthly bonus scheme Jewellery allowance to use on jewellery every 6 months Private health care after 5 years' service If this sounds like the perfect role for you, and to find out more information, please apply with your CV and cover letter. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Business Unit : People & Comms Salary range: up to circa £50,000 per annum DOE + red-hot benefits Location: UK Flexible, Remote with occasional travel to a HUB for team collaboration. Contract type: Permanent Live for the weekday. Live a life more Virgin. Our Team We've a fantastic opportunity for a Digital Specialist to join our small but mighty team who are on a mission to create brilliant digital colleague experiences underpinned by straightforward processes. Are you a bit of a digital tech geek, but with that extra passion for exceptional service experiences? This role has the colleague at the heart - designing, building, and optimising self-serve tools and solutions that still create a human connection. Reporting into the Colleague Digital Tool Development Manager you'll have a key role in HR Citizen development of the digital strategic goals for the People & Comms Function. What you'll be doing As an SME in digital HR tools you'll create, develop, optimise, maintain, and update relevant People SharePoint sites, VMx and our virtual chat bot HaRi to enable colleagues to self-serve. Proactively reach out to all content owners for updates to policy/ process to ensure content in all HR digital channels is accurate, engaging and current. Leading the design and development of enhanced workflow/ case management solutions through Microsoft tools, Power apps and BI insights Working in partnership with a wide variety of internal and external partners to deliver a first-class digital experience for colleagues and people leaders. Implementing digital solutions designed to support quick / easy guidance support for our colleagues and people leaders and continue working with the Colleague Experience Squad to map out the current and proposed future colleague journey's (process, policy, touch points and technology) to enhance, explore continuous improvements and simplify the experience. Preparing and supporting the delivery of presentations HRLT and similar audiences, showcasing the HR digital colleague experience and where enhancement and efficiencies can be made. Being accountable for insights and real-time monitoring for HaRi queries, the updating of content to address queries that "fall out" of the process and enhance/optimise the HaRi capability - making iterative ongoing improvements. Completing technical impact assessments of any change to the service provided by our strategic partner Microsoft and take action to mitigate any downstream or user impact. We need you to have Experience of designing, developing, and implementing digital solutions along with working knowledge of process improvement and ability to automate where possible using the tools available. Experience with Microsoft power Platform, including Model driven Apps, Canvas Apps, Power Automate & Power Pages. Proven experience of successfully working across large complex projects which required collaboration and clear, engaging and impactful communication using SharePoint or other Microsoft applications. The ability to design, optimize and enhance digital channels including advanced knowledge of SharePoint, PowerBI & Teams A track record of creating process and workflow maps accompanied by expert knowledge of using tools such as Power BI/ Insights, Microsoft Excel and Visio. It's a bonus if you have but not essential Innovative mindset and curiosity, keeping up to date on the latest functionality being delivered by Microsoft in their wave releases. A flair for keeping the complex simple as you present data and solutions in an engaging, succinct way, adapting for your audience. Great listening and trouble shooting skills, the ability to understand a problem and complete comprehensive root cause analysis. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 10 Apr 2024 GMT Daylight Time Applications close: 24 Apr 2024 GMT Daylight Time
Apr 19, 2024
Full time
Business Unit : People & Comms Salary range: up to circa £50,000 per annum DOE + red-hot benefits Location: UK Flexible, Remote with occasional travel to a HUB for team collaboration. Contract type: Permanent Live for the weekday. Live a life more Virgin. Our Team We've a fantastic opportunity for a Digital Specialist to join our small but mighty team who are on a mission to create brilliant digital colleague experiences underpinned by straightforward processes. Are you a bit of a digital tech geek, but with that extra passion for exceptional service experiences? This role has the colleague at the heart - designing, building, and optimising self-serve tools and solutions that still create a human connection. Reporting into the Colleague Digital Tool Development Manager you'll have a key role in HR Citizen development of the digital strategic goals for the People & Comms Function. What you'll be doing As an SME in digital HR tools you'll create, develop, optimise, maintain, and update relevant People SharePoint sites, VMx and our virtual chat bot HaRi to enable colleagues to self-serve. Proactively reach out to all content owners for updates to policy/ process to ensure content in all HR digital channels is accurate, engaging and current. Leading the design and development of enhanced workflow/ case management solutions through Microsoft tools, Power apps and BI insights Working in partnership with a wide variety of internal and external partners to deliver a first-class digital experience for colleagues and people leaders. Implementing digital solutions designed to support quick / easy guidance support for our colleagues and people leaders and continue working with the Colleague Experience Squad to map out the current and proposed future colleague journey's (process, policy, touch points and technology) to enhance, explore continuous improvements and simplify the experience. Preparing and supporting the delivery of presentations HRLT and similar audiences, showcasing the HR digital colleague experience and where enhancement and efficiencies can be made. Being accountable for insights and real-time monitoring for HaRi queries, the updating of content to address queries that "fall out" of the process and enhance/optimise the HaRi capability - making iterative ongoing improvements. Completing technical impact assessments of any change to the service provided by our strategic partner Microsoft and take action to mitigate any downstream or user impact. We need you to have Experience of designing, developing, and implementing digital solutions along with working knowledge of process improvement and ability to automate where possible using the tools available. Experience with Microsoft power Platform, including Model driven Apps, Canvas Apps, Power Automate & Power Pages. Proven experience of successfully working across large complex projects which required collaboration and clear, engaging and impactful communication using SharePoint or other Microsoft applications. The ability to design, optimize and enhance digital channels including advanced knowledge of SharePoint, PowerBI & Teams A track record of creating process and workflow maps accompanied by expert knowledge of using tools such as Power BI/ Insights, Microsoft Excel and Visio. It's a bonus if you have but not essential Innovative mindset and curiosity, keeping up to date on the latest functionality being delivered by Microsoft in their wave releases. A flair for keeping the complex simple as you present data and solutions in an engaging, succinct way, adapting for your audience. Great listening and trouble shooting skills, the ability to understand a problem and complete comprehensive root cause analysis. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 10 Apr 2024 GMT Daylight Time Applications close: 24 Apr 2024 GMT Daylight Time
Tony Entertainment & Managment Ltd
Ormskirk, Lancashire
Us We are a market leading business within the Wedding & Events industry that have an incredible amount of 5 star reviews, setting us apart from all our competition. The company has huge growth plans, and we are expanding our team so need likeminded people to join us on this exciting journey. You will love what we do, it's not your everyday service that we offer, there is never a dull moment! Role We are looking for somebody to join our friendly team to increase our organic rankings, PPC lead growth and increase sales. Our websites need vital SEO work to put us back at the top of our main keyword searches. You will manage the PPC accounts, GA4, Google My business in full and oversee implementing changes to our websites, Strong Wordpress knowledge is vital although outsourcing can be used when necessary. This role requires you to work in the office. You Highly organised, methodical individual with a creative mindset to execute your plan Minimum 3 years SEO & PPC marketing experience with a proven track record of success Ability to work on your own as well as working closely with our Social Media Manager and Director to exceed targets Strong project management and organizational skills In depth knowledge of digital marketing, content marketing, and SEO. Able to work within and maximise a given budget Excellent written and verbal communication skills Proficiency in marketing software and analytics tools Ideal candidate will want to be a key part of the company growing so strong leadership skills are essential Please only apply if you live within a commutable distance of Ormskirk. Job Types: Full-time, Permanent Salary: £30,000.00 per year Benefits: Casual dress Company events Company pension Employee discount Free parking On-site parking Schedule: 8 hour shift Day shift Holidays Monday to Friday No weekends
Apr 19, 2024
Full time
Us We are a market leading business within the Wedding & Events industry that have an incredible amount of 5 star reviews, setting us apart from all our competition. The company has huge growth plans, and we are expanding our team so need likeminded people to join us on this exciting journey. You will love what we do, it's not your everyday service that we offer, there is never a dull moment! Role We are looking for somebody to join our friendly team to increase our organic rankings, PPC lead growth and increase sales. Our websites need vital SEO work to put us back at the top of our main keyword searches. You will manage the PPC accounts, GA4, Google My business in full and oversee implementing changes to our websites, Strong Wordpress knowledge is vital although outsourcing can be used when necessary. This role requires you to work in the office. You Highly organised, methodical individual with a creative mindset to execute your plan Minimum 3 years SEO & PPC marketing experience with a proven track record of success Ability to work on your own as well as working closely with our Social Media Manager and Director to exceed targets Strong project management and organizational skills In depth knowledge of digital marketing, content marketing, and SEO. Able to work within and maximise a given budget Excellent written and verbal communication skills Proficiency in marketing software and analytics tools Ideal candidate will want to be a key part of the company growing so strong leadership skills are essential Please only apply if you live within a commutable distance of Ormskirk. Job Types: Full-time, Permanent Salary: £30,000.00 per year Benefits: Casual dress Company events Company pension Employee discount Free parking On-site parking Schedule: 8 hour shift Day shift Holidays Monday to Friday No weekends
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. How you'll make an impactAs a Senior Account Manager (SAM), you are responsible for managing, developing and growing large and mid-tier Accounting Partners by helping them to develop and execute a digital strategy. The overall aim is to support their continual success in migrating clients on to the Xero platform. This is a field based role requiring extensive appointment making, meeting management and travel around your allocated territory. You'll form great relationships with your Accounting Partners and also work closely with your Senior Account Management colleagues to make sure that you and your colleagues are working in the best way to support Xero's success overall. We are looking for Senior Account Manager to cover both Norfolk and North London area. What you'll do Manage the sales and account management relationships with large and mid-tier accounting partners Drive customer numbers up and achieve monthly targets Drive online strategy deep within the practice Develop ?project plans to support migration to Xero Deliver Xero partner events Ensure that a formal Partner engagement plan is developed for each partner Manage the recruitment, education and growth of your partner base Ensure Partners and and other employees within the Practice attend introductory webinars, events & certification training Educate Partners on all partner resources available Monitor all existing Partners as they progress through the sales cycle. Update our CRM system (Salesforce) with all client communications including calls, emails and meetings Maintain and update our CRM system of all practice staff and contact details Respond in a timely manner to all Partner enquiries Engage in a call cycle (a minimum of every 8 weeks) with all allocated partners Drive attendance at Xero sales events and Partner Forums Work closely with Partner Services to deliver the business plan What you'll bring with you Proven experience in field sales Flexibility to travel within allocated territory as well as outside of territory, if required Proven track of sales performance and achieving KPI's Experience/Knowledge of the workings of an accounting practice is desirable An interest and intrigue in the emerging online accounting market and Fintech Loads of initiative and ability to work autonomously Outstanding communication and presentation skills and an enthusiasm for building strong relationships Ability to create a quick and strong rapport with partners Attention to detail and follow-up Process driven and takes ownership Why Xero? Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you'll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
Apr 19, 2024
Full time
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. How you'll make an impactAs a Senior Account Manager (SAM), you are responsible for managing, developing and growing large and mid-tier Accounting Partners by helping them to develop and execute a digital strategy. The overall aim is to support their continual success in migrating clients on to the Xero platform. This is a field based role requiring extensive appointment making, meeting management and travel around your allocated territory. You'll form great relationships with your Accounting Partners and also work closely with your Senior Account Management colleagues to make sure that you and your colleagues are working in the best way to support Xero's success overall. We are looking for Senior Account Manager to cover both Norfolk and North London area. What you'll do Manage the sales and account management relationships with large and mid-tier accounting partners Drive customer numbers up and achieve monthly targets Drive online strategy deep within the practice Develop ?project plans to support migration to Xero Deliver Xero partner events Ensure that a formal Partner engagement plan is developed for each partner Manage the recruitment, education and growth of your partner base Ensure Partners and and other employees within the Practice attend introductory webinars, events & certification training Educate Partners on all partner resources available Monitor all existing Partners as they progress through the sales cycle. Update our CRM system (Salesforce) with all client communications including calls, emails and meetings Maintain and update our CRM system of all practice staff and contact details Respond in a timely manner to all Partner enquiries Engage in a call cycle (a minimum of every 8 weeks) with all allocated partners Drive attendance at Xero sales events and Partner Forums Work closely with Partner Services to deliver the business plan What you'll bring with you Proven experience in field sales Flexibility to travel within allocated territory as well as outside of territory, if required Proven track of sales performance and achieving KPI's Experience/Knowledge of the workings of an accounting practice is desirable An interest and intrigue in the emerging online accounting market and Fintech Loads of initiative and ability to work autonomously Outstanding communication and presentation skills and an enthusiasm for building strong relationships Ability to create a quick and strong rapport with partners Attention to detail and follow-up Process driven and takes ownership Why Xero? Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you'll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
Remote Account Manager - Home Based Digital Marketing/SaaS Basic to 40,000 OTE 50,000 Uncapped + Pension, Health, Extensive Benefits Fast track your career by joining a Global technology and security organisation. A true meritocracy, your progression and elevation within the business is dictated by you and your achievements, not time served, experience or non-performance related factors. With extensive induction, and personalised development and training, there are no barriers to success, career progression and unrestricted earnings. Based mostly from home with some travel, this is a genuine account management and relationship building role. You will be managing the companies, highest profile, corporate clients in the UK and Europe. You will have a sales and account management background and perhaps be looking for your second or third sales position to fast track your career and financial progression. Most important is your positive personality, high energy and creative, rapport led approach to account management. If you have stable experience within a business-to-business environment, why not fast track your career development, skillset and earning potential with a highly supportive, forward thinking global organisation. In the first instance please send your CV to (url removed) This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. (phone number removed). View our Privacy Policy and Candidate Privacy Notice
Apr 19, 2024
Full time
Remote Account Manager - Home Based Digital Marketing/SaaS Basic to 40,000 OTE 50,000 Uncapped + Pension, Health, Extensive Benefits Fast track your career by joining a Global technology and security organisation. A true meritocracy, your progression and elevation within the business is dictated by you and your achievements, not time served, experience or non-performance related factors. With extensive induction, and personalised development and training, there are no barriers to success, career progression and unrestricted earnings. Based mostly from home with some travel, this is a genuine account management and relationship building role. You will be managing the companies, highest profile, corporate clients in the UK and Europe. You will have a sales and account management background and perhaps be looking for your second or third sales position to fast track your career and financial progression. Most important is your positive personality, high energy and creative, rapport led approach to account management. If you have stable experience within a business-to-business environment, why not fast track your career development, skillset and earning potential with a highly supportive, forward thinking global organisation. In the first instance please send your CV to (url removed) This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. (phone number removed). View our Privacy Policy and Candidate Privacy Notice
You will undergo training to effectively market our complete range of managed services, encompassing print services, digital workplace solutions, IT services, and outsourced document services. Initially, your role will be centred around phone-based interactions, but it will evolve into a position where you will meet with potential and current clients for appointments. In this capacity, you will manage the entire sales process, becoming a crucial driving force behind our company's growth and the expansion of our market footprint.
Apr 19, 2024
Full time
You will undergo training to effectively market our complete range of managed services, encompassing print services, digital workplace solutions, IT services, and outsourced document services. Initially, your role will be centred around phone-based interactions, but it will evolve into a position where you will meet with potential and current clients for appointments. In this capacity, you will manage the entire sales process, becoming a crucial driving force behind our company's growth and the expansion of our market footprint.
Independent Living Scheme Manager Cambridge £28,254.56 pro rata (£22,909.10 actual) Permanent Part time (30 hours per week) We are looking for a self-motivated individual to manage and provide intensive housing management support at one of our Independent Living Schemes in Cambridge. You will be responsible for the management of tenancies and duties that include: - completing support plans and risk assessments for residents, monitoring rent accounts, and re-letting our void units, as well as providing day-to-day housing support to customers. This role is for 30 hours per week, we can offer flexible working over Monday - Friday. What you will be doing: Manage an Independent Living Scheme, by carrying out all intensive housing management tasks. Assessing incoming residents and support needs to ensure they can independently maintain a tenancy. Providing support to residents to offer activities to the scheme. Managing a budget and identifying the needs of the scheme Assessing the housing and support needs of customers Working with external agencies. Supporting any scheme-based employees such as Maintenance Officers, Compliance Officers, and Cleaners, providing appropriate guidance and supervision Remaining fully engaged in all housing related issues including arrears and money management, ASB, safeguarding and repairs/maintenance of household. Overseeing the health, safety, and maintenance of the building, ensuring that compliance requirements are met. We'd love to meet someone with: Experience of working in a Supported Housing environment or managing a scheme. Knowledge or understanding of tenancy management issues. Experience of managing anti-social behaviour case work. Experience of dealing with safeguarding vulnerable people and managing case work. Experience of working with clients with complex needs. Excellent verbal and written communication skills. Confidence to work independently and manage own workload. Ability to lone work and make reasoned decisions. IT literate and confident in using WORD, EXCEL, OUTLOOK, TEAMS Experienced in support plan writing with the ability to assess needs and risk effectively. A sensitive and supportive approach to the needs of customers. Amongst what we offer you is: A competitive salary of £28,254.56 pro rata 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete an enhanced DBS application. Closing date: 25th April 2024 Interview date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Apr 19, 2024
Full time
Independent Living Scheme Manager Cambridge £28,254.56 pro rata (£22,909.10 actual) Permanent Part time (30 hours per week) We are looking for a self-motivated individual to manage and provide intensive housing management support at one of our Independent Living Schemes in Cambridge. You will be responsible for the management of tenancies and duties that include: - completing support plans and risk assessments for residents, monitoring rent accounts, and re-letting our void units, as well as providing day-to-day housing support to customers. This role is for 30 hours per week, we can offer flexible working over Monday - Friday. What you will be doing: Manage an Independent Living Scheme, by carrying out all intensive housing management tasks. Assessing incoming residents and support needs to ensure they can independently maintain a tenancy. Providing support to residents to offer activities to the scheme. Managing a budget and identifying the needs of the scheme Assessing the housing and support needs of customers Working with external agencies. Supporting any scheme-based employees such as Maintenance Officers, Compliance Officers, and Cleaners, providing appropriate guidance and supervision Remaining fully engaged in all housing related issues including arrears and money management, ASB, safeguarding and repairs/maintenance of household. Overseeing the health, safety, and maintenance of the building, ensuring that compliance requirements are met. We'd love to meet someone with: Experience of working in a Supported Housing environment or managing a scheme. Knowledge or understanding of tenancy management issues. Experience of managing anti-social behaviour case work. Experience of dealing with safeguarding vulnerable people and managing case work. Experience of working with clients with complex needs. Excellent verbal and written communication skills. Confidence to work independently and manage own workload. Ability to lone work and make reasoned decisions. IT literate and confident in using WORD, EXCEL, OUTLOOK, TEAMS Experienced in support plan writing with the ability to assess needs and risk effectively. A sensitive and supportive approach to the needs of customers. Amongst what we offer you is: A competitive salary of £28,254.56 pro rata 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete an enhanced DBS application. Closing date: 25th April 2024 Interview date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
We're VaynerMedia! We are a contemporary global creative and media agency built for the now. Born in social, our work is now full service, simply loving big ideas that connect and create real change for our clients business. We are independently owned, founded in 2009 with offices in London, Amsterdam, New York, Los Angeles, Singapore, Tokyo, Sydney, Bangkok, Kuala Lumpur and Mexico City. We are recognized for our work in Cannes Lions, the Clios, D&AD and The Webbies to name a few. Culture is our key and Empathy is how we build it . VaynerMedia EMEA is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time - PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In EMEA, we are proudly 250+, servicing multi-brands across the region. The PITCH. We're looking for a strong Project Director with a robust understanding of social media, comfortability with production and exceptional project management and operations skills to help support the day to day running of one of the agency's accounts. Your account will see you helping to deliver insights-driven work on a daily basis whilst strengthening client & partner agency relationships both here in the UK and across EMEA. Please note we plan to offer this role as a fixed term contract (FTC). Here's where you come in Your main responsibilities as a Project Director will be to develop your designated portfolio into a well-functioning and profitable business unit. Your input is imperative to develop a strategic approach to the delivery process that is within the VaynerMedia ways of working, but at the same time relevant for the client needs. Manage the programme of work - financial planning, directing, and coordinating activities to ensure that all project objectives are complete within the defined period and budget. Ensure Agency, Client, Vendor, and Legal processes and requirements are being met Responsible for the management of many variations of ATL and digital and social content (video, image, websites, TVC, print, retail etc.), ensuring quality control, and delivering/trafficking all assets to required agency partners/media teams/clients Hands-on ownership of complex strategic projects, requiring senior stakeholder management and serve as the primary interface with the relevant clients Scope development to determine goals and deliverables, time frame, budgets, working processes and resource requirements. Oversee/coordinate portfolio resources and day-to-day activities to ensure projects progress on schedule and within prescribed budget. Constantly monitor and report on project progress, manage and validate change requests as required Overall, being solutions-focused; the go-to person to assess challenges, always identifying the opportunity for possibility Lead by example Taking the driver's seat and pushing the work forward, with a relentless focus on the details Partner with the Account, Strategy, Media and Creative leads to ensure client expectations, creative vision, and agency needs are met from briefing through final delivery on projects Tracking financial progression, ensuring it is shared and assessed, taking the lead in suggesting and making adjustments to the project and team as needed Constantly identifying risks and solutions - being the problem solver in ensuring we remain agile and strategic throughout the project lifecycle Be heavily client-facing to speak to budget, timing, resource & process considerations Motivate and support Provide motivation and mentorship to the PM team and be the first point of escalation for issue/conflict resolution on all projects Support the Head of Delivery to help monitor PM's, and have line reports of your own were applicable Support Head of Delivery to continually match and optimise skill-level/experience and aspiration of the project managers to the needs We treasure Personality and Experience yet we do know that these qualifications lead to what WE KNOW as a success: Previous experience managing a portfolio of brands Advanced leadership, management and mentorship skills Strong interpersonal, communication and presentation skills Proven negotiation skills Hands-on experience and ownership of complex strategic projects, requiring senior stakeholder management Ability to recognise and solve potential problems, escalate issues or conflicts and continually evaluate project effectiveness. Manage overall quality of project delivery and documentation for the account Strong communication skills and an impressive attention to detail A cool, calm and collected approach to problem-solving Ability to thrive and remain agile in a fast-paced, high-pressure environment Strong self-awareness and people-management skills Understanding of relevant social media platforms and their requirement Here's how We Support You We regularly review our benefits and are committed to providing a comprehensive programme for our people. 27 Days Paid Leave + 1 Day Birthday Leave Cash Plan with Medicash - Level 2 cover, option to add partner. Virtual GP, Skinvision, 24/7 Health and Stress Helplines, Discounted Gym, Medicash Extras Life Assurance, Income Protection, Group Personal Pension. Cycle to work scheme and PerkBox (online discount platform with 250 perks available). Employee Assistance Program (Financial, Mental and Physical Wellbeing) Unum (Remote GP, Second Opinion, Mental Health Support, Physiotherapy Support, Life, Money and Wellbeing Support). Coaching sessions, Journey private and team class sessions. NABS UK access in events, classes, coaching and mentoring sessions. What you SHOULD KNOW about VaynerMedia Think "lab" and not "agency". We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We're willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It's fun! We believe 100% that brands can be built on digital platforms and part of our model is built bottom up, flipping the traditional advertising model and process on its head. We don't play to agency/industry norms and our culture and energy reflects that. Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can't wait to meet you. VaynerMedia is an Equal Opportunity Employer. This means that VaynerMedia provides equal employment opportunities to all staff members and job applicants without regard to gender, pregnancy, marital or civil partnership status, gender reassignment, race, disability, sexual orientation, religious belief, part time or fixed term employment, age or any other legally protected class. Candidates must be authorized to work in the U.K.
Apr 19, 2024
Full time
We're VaynerMedia! We are a contemporary global creative and media agency built for the now. Born in social, our work is now full service, simply loving big ideas that connect and create real change for our clients business. We are independently owned, founded in 2009 with offices in London, Amsterdam, New York, Los Angeles, Singapore, Tokyo, Sydney, Bangkok, Kuala Lumpur and Mexico City. We are recognized for our work in Cannes Lions, the Clios, D&AD and The Webbies to name a few. Culture is our key and Empathy is how we build it . VaynerMedia EMEA is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time - PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In EMEA, we are proudly 250+, servicing multi-brands across the region. The PITCH. We're looking for a strong Project Director with a robust understanding of social media, comfortability with production and exceptional project management and operations skills to help support the day to day running of one of the agency's accounts. Your account will see you helping to deliver insights-driven work on a daily basis whilst strengthening client & partner agency relationships both here in the UK and across EMEA. Please note we plan to offer this role as a fixed term contract (FTC). Here's where you come in Your main responsibilities as a Project Director will be to develop your designated portfolio into a well-functioning and profitable business unit. Your input is imperative to develop a strategic approach to the delivery process that is within the VaynerMedia ways of working, but at the same time relevant for the client needs. Manage the programme of work - financial planning, directing, and coordinating activities to ensure that all project objectives are complete within the defined period and budget. Ensure Agency, Client, Vendor, and Legal processes and requirements are being met Responsible for the management of many variations of ATL and digital and social content (video, image, websites, TVC, print, retail etc.), ensuring quality control, and delivering/trafficking all assets to required agency partners/media teams/clients Hands-on ownership of complex strategic projects, requiring senior stakeholder management and serve as the primary interface with the relevant clients Scope development to determine goals and deliverables, time frame, budgets, working processes and resource requirements. Oversee/coordinate portfolio resources and day-to-day activities to ensure projects progress on schedule and within prescribed budget. Constantly monitor and report on project progress, manage and validate change requests as required Overall, being solutions-focused; the go-to person to assess challenges, always identifying the opportunity for possibility Lead by example Taking the driver's seat and pushing the work forward, with a relentless focus on the details Partner with the Account, Strategy, Media and Creative leads to ensure client expectations, creative vision, and agency needs are met from briefing through final delivery on projects Tracking financial progression, ensuring it is shared and assessed, taking the lead in suggesting and making adjustments to the project and team as needed Constantly identifying risks and solutions - being the problem solver in ensuring we remain agile and strategic throughout the project lifecycle Be heavily client-facing to speak to budget, timing, resource & process considerations Motivate and support Provide motivation and mentorship to the PM team and be the first point of escalation for issue/conflict resolution on all projects Support the Head of Delivery to help monitor PM's, and have line reports of your own were applicable Support Head of Delivery to continually match and optimise skill-level/experience and aspiration of the project managers to the needs We treasure Personality and Experience yet we do know that these qualifications lead to what WE KNOW as a success: Previous experience managing a portfolio of brands Advanced leadership, management and mentorship skills Strong interpersonal, communication and presentation skills Proven negotiation skills Hands-on experience and ownership of complex strategic projects, requiring senior stakeholder management Ability to recognise and solve potential problems, escalate issues or conflicts and continually evaluate project effectiveness. Manage overall quality of project delivery and documentation for the account Strong communication skills and an impressive attention to detail A cool, calm and collected approach to problem-solving Ability to thrive and remain agile in a fast-paced, high-pressure environment Strong self-awareness and people-management skills Understanding of relevant social media platforms and their requirement Here's how We Support You We regularly review our benefits and are committed to providing a comprehensive programme for our people. 27 Days Paid Leave + 1 Day Birthday Leave Cash Plan with Medicash - Level 2 cover, option to add partner. Virtual GP, Skinvision, 24/7 Health and Stress Helplines, Discounted Gym, Medicash Extras Life Assurance, Income Protection, Group Personal Pension. Cycle to work scheme and PerkBox (online discount platform with 250 perks available). Employee Assistance Program (Financial, Mental and Physical Wellbeing) Unum (Remote GP, Second Opinion, Mental Health Support, Physiotherapy Support, Life, Money and Wellbeing Support). Coaching sessions, Journey private and team class sessions. NABS UK access in events, classes, coaching and mentoring sessions. What you SHOULD KNOW about VaynerMedia Think "lab" and not "agency". We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We're willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It's fun! We believe 100% that brands can be built on digital platforms and part of our model is built bottom up, flipping the traditional advertising model and process on its head. We don't play to agency/industry norms and our culture and energy reflects that. Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can't wait to meet you. VaynerMedia is an Equal Opportunity Employer. This means that VaynerMedia provides equal employment opportunities to all staff members and job applicants without regard to gender, pregnancy, marital or civil partnership status, gender reassignment, race, disability, sexual orientation, religious belief, part time or fixed term employment, age or any other legally protected class. Candidates must be authorized to work in the U.K.
Director, Client Success (Global) at Video AdTech Platform Exciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space. The Company: Rapidly expanding business, with huge growth plans across the UK, US and Europe Pre-IPO with over $100M in VC funding Clients: Mondolez, Pepsi, Cadbury, Nike, P&G The Role: The Director of Client Success is instrumental in driving client happiness and business growth on a global scale. Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct) Management and development of junior team members Product expert; confident translating customer needs into product-led solutions Needs: The Director of Client Success will have a solid understanding of the AdTech and Media space. Coming from an AdTech vendor, or a Media Agency Experience managing Enterprise clients (brand direct) Good technical understand of the AdTech Space Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
Apr 19, 2024
Full time
Director, Client Success (Global) at Video AdTech Platform Exciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space. The Company: Rapidly expanding business, with huge growth plans across the UK, US and Europe Pre-IPO with over $100M in VC funding Clients: Mondolez, Pepsi, Cadbury, Nike, P&G The Role: The Director of Client Success is instrumental in driving client happiness and business growth on a global scale. Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct) Management and development of junior team members Product expert; confident translating customer needs into product-led solutions Needs: The Director of Client Success will have a solid understanding of the AdTech and Media space. Coming from an AdTech vendor, or a Media Agency Experience managing Enterprise clients (brand direct) Good technical understand of the AdTech Space Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
Director, Infrastructure Corporate Tax - London clear business path to Partner This is a role for an ambitious Director to join, lead and grow the infrastructure lifecycle tax team. Against the backdrop of governments' increased focus on the push to net zero carbon emissions, energy transition and security, investment in infrastructure to stimulate economic and productivity growth, and digitalisation - an increasing amount of private capital is being directed at infrastructure and renewable energy businesses leading to increased M&A activity in this area. In addition to invest in its M&A tax team focused on infrastructure and energy transactions, to gain market share in the tax advisory market focused on infrastructure and energy businesses held by private financial investors, this deals tax team is investing in building an infrastructure lifecycle team. Similar to teams focused on advising private equity backed businesses, the infrastructure lifecycle team focuses on providing tax advice to infrastructure and energy businesses over the investment lifecycle : From acquisition, through development/growth and related transactions (e.g. refinancings, mergers, capex, bolt-on acquisitions), the optimisation of their operational structure and supply chain, the efficient investment and repatriation of profits, readiness for exit, and ultimately disposal. Connect to your skills and professional experience Your responsibilities will include : Taking responsibility for the development and implementation of the infrastructure lifecycle team strategy (with support from the M&A Infrastructure partner sponsor and group); Working with the Infrastructure M&A partners to mine lifecycle opportunities and agree a specific approach for each client / target; Developing and building-out direct relationships with clients and targets; Collaborating with the existing real estate tax lifecycle team and private equity backed businesses team to leverage existing material / insights and to share expertise; Leading on winning and delivering tax advice to infrastructure and energy businesses over the investment lifecycle; Leading on winning tax compliance and reporting work. Reviewing draft tax accounting disclosures, computations and returns (prepared by the firms dedicated tax compliance and reporting teams); Supporting the Infrastructure M&A partners to manage and grow existing relationships and foster new (non-transactional) relationships (e.g. with asset managers, management teams); Recruiting and developing the team: Developing and building-out internal relationships across service lines and identifying opportunities to sell-in wider services from across the business; Leading the design and development of collateral to support internal and external business development; Leading lifecycle team communications to stakeholders, the team, and at client events. This is a fantastic and rare opportunity to join a market leading deals tax team and grow a nice team with support around you. There is a clear path to Partner for this particular opportunity. To discuss this further please contact Maisie on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 19, 2024
Full time
Director, Infrastructure Corporate Tax - London clear business path to Partner This is a role for an ambitious Director to join, lead and grow the infrastructure lifecycle tax team. Against the backdrop of governments' increased focus on the push to net zero carbon emissions, energy transition and security, investment in infrastructure to stimulate economic and productivity growth, and digitalisation - an increasing amount of private capital is being directed at infrastructure and renewable energy businesses leading to increased M&A activity in this area. In addition to invest in its M&A tax team focused on infrastructure and energy transactions, to gain market share in the tax advisory market focused on infrastructure and energy businesses held by private financial investors, this deals tax team is investing in building an infrastructure lifecycle team. Similar to teams focused on advising private equity backed businesses, the infrastructure lifecycle team focuses on providing tax advice to infrastructure and energy businesses over the investment lifecycle : From acquisition, through development/growth and related transactions (e.g. refinancings, mergers, capex, bolt-on acquisitions), the optimisation of their operational structure and supply chain, the efficient investment and repatriation of profits, readiness for exit, and ultimately disposal. Connect to your skills and professional experience Your responsibilities will include : Taking responsibility for the development and implementation of the infrastructure lifecycle team strategy (with support from the M&A Infrastructure partner sponsor and group); Working with the Infrastructure M&A partners to mine lifecycle opportunities and agree a specific approach for each client / target; Developing and building-out direct relationships with clients and targets; Collaborating with the existing real estate tax lifecycle team and private equity backed businesses team to leverage existing material / insights and to share expertise; Leading on winning and delivering tax advice to infrastructure and energy businesses over the investment lifecycle; Leading on winning tax compliance and reporting work. Reviewing draft tax accounting disclosures, computations and returns (prepared by the firms dedicated tax compliance and reporting teams); Supporting the Infrastructure M&A partners to manage and grow existing relationships and foster new (non-transactional) relationships (e.g. with asset managers, management teams); Recruiting and developing the team: Developing and building-out internal relationships across service lines and identifying opportunities to sell-in wider services from across the business; Leading the design and development of collateral to support internal and external business development; Leading lifecycle team communications to stakeholders, the team, and at client events. This is a fantastic and rare opportunity to join a market leading deals tax team and grow a nice team with support around you. There is a clear path to Partner for this particular opportunity. To discuss this further please contact Maisie on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
A Full-service Digital Marketing Agency based in Warwickshire is on the hunt for a Digital Account Manager to jump on board, working to enhance client relationships and develop successful SEO campaigns. If you are looking for a good work/life balance this agency is for you. They operate a four-day working week, with Wednesdays off to do whatever it is you like in your free time! Location: Warwickshire (onsite) Salary: Up to 38,000 At least two years experience in a Senior AE/ AE position Experience working with clients of all levels to deliver digital campaigns that are on time and within budget The ability to implement successful SEO campaigns Confident in providing proactive recommendations to clients in order to optimise campus performance Happy to liaise with varying teams to create strategies aligned with the client's objectives Able to oversee the implementation of those strategies, making sure they meet the client's expectations Happy to attend client meetings, in person and via video Capable of actively identifying opportunities to cross-sell services to existing clients Proficient data analysis skills to gather insights and recommendations Happy to multi-task and work with multiple different clients at the same time If this sounds like you, email your CV to: or apply following the links. Please note due to the volume of applicants we can only respond to those deemed suitable for the position
Apr 19, 2024
Full time
A Full-service Digital Marketing Agency based in Warwickshire is on the hunt for a Digital Account Manager to jump on board, working to enhance client relationships and develop successful SEO campaigns. If you are looking for a good work/life balance this agency is for you. They operate a four-day working week, with Wednesdays off to do whatever it is you like in your free time! Location: Warwickshire (onsite) Salary: Up to 38,000 At least two years experience in a Senior AE/ AE position Experience working with clients of all levels to deliver digital campaigns that are on time and within budget The ability to implement successful SEO campaigns Confident in providing proactive recommendations to clients in order to optimise campus performance Happy to liaise with varying teams to create strategies aligned with the client's objectives Able to oversee the implementation of those strategies, making sure they meet the client's expectations Happy to attend client meetings, in person and via video Capable of actively identifying opportunities to cross-sell services to existing clients Proficient data analysis skills to gather insights and recommendations Happy to multi-task and work with multiple different clients at the same time If this sounds like you, email your CV to: or apply following the links. Please note due to the volume of applicants we can only respond to those deemed suitable for the position
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is the UK's largest electricity transmission and distribution business in the UK. They are looking for a Senior Digital Capability Manager. Role: Senior Digital Capability Manager Strategic leadership role Duration: 6 Months Location: Wokingham Rate: 900 - 1000 per day (umbrella) Job Details: In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Apr 19, 2024
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is the UK's largest electricity transmission and distribution business in the UK. They are looking for a Senior Digital Capability Manager. Role: Senior Digital Capability Manager Strategic leadership role Duration: 6 Months Location: Wokingham Rate: 900 - 1000 per day (umbrella) Job Details: In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Our client are a leading utilities and infastructire business whow are going through an exciting period of investement, growth and change. They are looking for a Sales Manager to support the Head of Water Scotland and develop & execute the business growth strategy. Job Purpose: This role will report into the Head of Water Scotland and has the key responsibility to manage the business development requirements for the Water Scotland business area to ensure key client growth and continued success in the development of new business and new client contracts. The role holder will be responsible for the retention of existing clients, and the onboarding of new clients in both the regulated and non-regulated water markets, ensuring an efficient and effective interaction with the Operational teams. The role holder will effectively manage the stakeholder relationships across the Scotland Key Account Plans, supporting the Head of Water (Scotland) and ensuring that the CRM data is current and accurate, while ensuring that the sales team are measured against targets that align to the achievement of the divisions annual budget targets and broader strategic plan. Principal Accountabilities: Work with key stakeholders including the Senior Management Team (Inc. BD Director) to develop & execute the business growth strategy. Be part of the Water & Infrastructure leadership team contributing to strategy, oversight, and development. Lead and develop the sales team and Bid Co-Ordinator into a high performing, collaborative unit with a strong win rate. Work with the Business Development function to research markets and identify new trends and opportunities. Prepare and be responsible for monthly Sales and Opportunity Pipeline Reporting. Develop close client interactions in order to strengthen relationships and to identify new work winning opportunities. Develop new relationships and identify opportunities with new clients (a hunting & prospecting mindset). Produce a monthly Client Engagement and Sales/Opportunity Pipeline Report. Demonstration that a diary of focused client activity leads to an increase in relationships / work winning opportunities. Co-ordinate and support tender submissions as required. Knowledge & Experience: Business Development Demonstrate the ability to act both strategically and tactically in relation to delivering to performance and growth targets. Demonstrate the ability to interact with clients and build successful relationships that open-up new business opportunities. Experience and understanding of utilities - either Water & Wastewater / Drainage Industry / Power Sector / Facilities & Asset Management / Digital Technology Teamwork (Desired) Demonstrate a strong leadership and teamworking ethos & mindset. Bringing ideas, suggestions, and optimism to a team environment. Constructively challenge team mindsets with a continuous improvement focus at heart. Demonstrate being part of a flexible and agile team that has delivered on demanding internal or external stakeholder expectations. Skills & Personal Qualities: Attention to fine detail and overall accuracy in work managed and produced. Ability to work to and deliver to targets. Excellent people skills with the ability to engage and build both internal stakeholder and external customer relationships. Confidence and Excellent communication skills. Competent level of computer skills - Microsoft office packages including MS Teams & SharePoint. Socially engaging and confident attitude in client interactions.
Apr 19, 2024
Full time
Our client are a leading utilities and infastructire business whow are going through an exciting period of investement, growth and change. They are looking for a Sales Manager to support the Head of Water Scotland and develop & execute the business growth strategy. Job Purpose: This role will report into the Head of Water Scotland and has the key responsibility to manage the business development requirements for the Water Scotland business area to ensure key client growth and continued success in the development of new business and new client contracts. The role holder will be responsible for the retention of existing clients, and the onboarding of new clients in both the regulated and non-regulated water markets, ensuring an efficient and effective interaction with the Operational teams. The role holder will effectively manage the stakeholder relationships across the Scotland Key Account Plans, supporting the Head of Water (Scotland) and ensuring that the CRM data is current and accurate, while ensuring that the sales team are measured against targets that align to the achievement of the divisions annual budget targets and broader strategic plan. Principal Accountabilities: Work with key stakeholders including the Senior Management Team (Inc. BD Director) to develop & execute the business growth strategy. Be part of the Water & Infrastructure leadership team contributing to strategy, oversight, and development. Lead and develop the sales team and Bid Co-Ordinator into a high performing, collaborative unit with a strong win rate. Work with the Business Development function to research markets and identify new trends and opportunities. Prepare and be responsible for monthly Sales and Opportunity Pipeline Reporting. Develop close client interactions in order to strengthen relationships and to identify new work winning opportunities. Develop new relationships and identify opportunities with new clients (a hunting & prospecting mindset). Produce a monthly Client Engagement and Sales/Opportunity Pipeline Report. Demonstration that a diary of focused client activity leads to an increase in relationships / work winning opportunities. Co-ordinate and support tender submissions as required. Knowledge & Experience: Business Development Demonstrate the ability to act both strategically and tactically in relation to delivering to performance and growth targets. Demonstrate the ability to interact with clients and build successful relationships that open-up new business opportunities. Experience and understanding of utilities - either Water & Wastewater / Drainage Industry / Power Sector / Facilities & Asset Management / Digital Technology Teamwork (Desired) Demonstrate a strong leadership and teamworking ethos & mindset. Bringing ideas, suggestions, and optimism to a team environment. Constructively challenge team mindsets with a continuous improvement focus at heart. Demonstrate being part of a flexible and agile team that has delivered on demanding internal or external stakeholder expectations. Skills & Personal Qualities: Attention to fine detail and overall accuracy in work managed and produced. Ability to work to and deliver to targets. Excellent people skills with the ability to engage and build both internal stakeholder and external customer relationships. Confidence and Excellent communication skills. Competent level of computer skills - Microsoft office packages including MS Teams & SharePoint. Socially engaging and confident attitude in client interactions.
We are currently looking for a Polish speaker to work in a multinational firm that offers database solutions for clients worldwide. You will be working alongside a dynamic and outgoing team in the London office where you would be responsible for customer service, client support, troubleshooting and maintaining client relationships. Your responsibilities will include: Handling incoming calls, answering customer inquiries and troubleshooting problems Ensuring the accuracy of customer due diligence files during the client on-boarding process Providing product training to clients via phone and digital or face-to-face meetings Being responsible for account management and assisting with administrative tasks, including invoicing and collections About you: The ideal applicant will be a self-starter with strong problem-solving skills who speaks fluent Polish and has previous experience within a customer support role in a corporate setting. You will need to have excellent communication skills in both Polish and English to deliver first-class customer service and support to all executive levels of business. The role is well-suited to an accomplished client services professional who is confident on the phone and has experience dealing with compliance-related responsibilities. The role offers great progression to go further up the career ladder. Profile: Required to be fluent in Polish to mother tongue standard, both written and spoken Fluency in English, both written and spoken Previous experience in a customer service or client services role Bachelor's degree or equivalent preferred Excellent verbal and written communication skills and good relationship-building skills Ability to stay calm under pressure and able to de-escalate calls Great attention to detail and strong analytical skills Excellent organisational skills and the ability to multitask IT proficient including strong MS Office skills, including advanced Excel skills To apply, please send your CV in English and in Word format to Ismael. language matters is acting as an employment agency in relation to this vacancy.
Apr 19, 2024
Full time
We are currently looking for a Polish speaker to work in a multinational firm that offers database solutions for clients worldwide. You will be working alongside a dynamic and outgoing team in the London office where you would be responsible for customer service, client support, troubleshooting and maintaining client relationships. Your responsibilities will include: Handling incoming calls, answering customer inquiries and troubleshooting problems Ensuring the accuracy of customer due diligence files during the client on-boarding process Providing product training to clients via phone and digital or face-to-face meetings Being responsible for account management and assisting with administrative tasks, including invoicing and collections About you: The ideal applicant will be a self-starter with strong problem-solving skills who speaks fluent Polish and has previous experience within a customer support role in a corporate setting. You will need to have excellent communication skills in both Polish and English to deliver first-class customer service and support to all executive levels of business. The role is well-suited to an accomplished client services professional who is confident on the phone and has experience dealing with compliance-related responsibilities. The role offers great progression to go further up the career ladder. Profile: Required to be fluent in Polish to mother tongue standard, both written and spoken Fluency in English, both written and spoken Previous experience in a customer service or client services role Bachelor's degree or equivalent preferred Excellent verbal and written communication skills and good relationship-building skills Ability to stay calm under pressure and able to de-escalate calls Great attention to detail and strong analytical skills Excellent organisational skills and the ability to multitask IT proficient including strong MS Office skills, including advanced Excel skills To apply, please send your CV in English and in Word format to Ismael. language matters is acting as an employment agency in relation to this vacancy.