SF Recruitment are looking for a Customer Service Advisor to assist with the general running of the sales team and help co-ordinate activities for our client based in Ashby De La Zouch As the Customer Service Advisor, you will be - Accepting, processing and invoicing sales orders. - Providing quotations to the customer as required - Liaising with customers regarding sales orders, deliveries and complaints - Liaising with the Supply Chain and Product Teams as appropriate regarding material purchases, stockholding, warehousing, and transport related enquiries - Liaising with the Account Manager on a day-to-day basis regarding sales, samples, quotations and general market information. - Provide support to the sales team, working to improve customer relations in support of the business. - Complete ad-hoc administrative requests as required to service the customer's needs. - Enter all quotations, samples and market information into the given systems, liaising with other members of the team, product group, and the sales manager as appropriate to follow these through to their ultimate conclusion. In return as the Customer Service Advisor you will be offered a salary of £24,000 and work office hours Monday-Friday. If you feel you have the right skills for this role please apply today or contact me directly on (url removed)
Apr 19, 2024
Full time
SF Recruitment are looking for a Customer Service Advisor to assist with the general running of the sales team and help co-ordinate activities for our client based in Ashby De La Zouch As the Customer Service Advisor, you will be - Accepting, processing and invoicing sales orders. - Providing quotations to the customer as required - Liaising with customers regarding sales orders, deliveries and complaints - Liaising with the Supply Chain and Product Teams as appropriate regarding material purchases, stockholding, warehousing, and transport related enquiries - Liaising with the Account Manager on a day-to-day basis regarding sales, samples, quotations and general market information. - Provide support to the sales team, working to improve customer relations in support of the business. - Complete ad-hoc administrative requests as required to service the customer's needs. - Enter all quotations, samples and market information into the given systems, liaising with other members of the team, product group, and the sales manager as appropriate to follow these through to their ultimate conclusion. In return as the Customer Service Advisor you will be offered a salary of £24,000 and work office hours Monday-Friday. If you feel you have the right skills for this role please apply today or contact me directly on (url removed)
Area Sales Manager Territory: Eastern England, Midlands & Home Counties Sector: Manufactured Packaging Solutions Package: Basic annual salary up to £55,000 (dependent on experience), plus bonus (OTE £10k), Company Car, healthcare & company benefits Are you an experienced and successful new business sales professional with a good technical background in selling solutions? Or perhaps you re an experienced sales individual seeking something a little different? If you re keen to join a genuine market leader in bespoke packaging design, then please read on The Company Suttons Performance Packaging (A E Sutton Ltd) has recently been acquired by Macfarlane Group, the UK s largest packaging distributor. Having been a market leader in the design and manufacture of bespoke protective packaging for over 60 years we are now searching for an experienced sales professional to join our team. Having already gained significant traction across several key market sectors, we are seeking to appoint the best available individual to assume responsibility as Area Sales Manager, heading up and driving sales growth within the wider Eastern Region, Midlands and Home Counties. The Area Sales Manager Role Reporting to the Operations Director, this role is responsible for growing sales of bespoke packaging solutions (protective packaging) across the Eastern & Central UK Regions. This shall be undertaken primarily by managing our established customer base and by gaining introductions and referrals to the wider Macfarlane Group customer portfolio. Effective networking within the wider group, working in alliance with key stakeholders will therefore be key to ensuring a team approach to securing new sales. From the referral/introduction stage, you will attend meeting appointments to help assess customer requirements, enabling you to tailor effective solutions. Sales cycles can typically be anywhere from 3-6 months so you will be expected to build a healthy pipeline via a dual approach (both acting as product champion within the wider Group to gain referrals, but also seeking to build a separate pipeline of new sales opportunities via traditional direct sales in terms of identifying and targeting your own prospects). Area Sales Manager Key Responsibilities Act as the lead point of contact within the region for any fresh sales enquiries Develop an expert understanding of the product/solution, current product line variations and its potential application to multiple business scenarios Create demand for the solution, generating territory growth in line with defined commercial targets Acting as product champion across the Group, to actively network & liaise closely with all relevant distribution sites to increase awareness, build understanding and secure buy in from key colleagues, this to ultimately help facilitate customer referrals & key customer introductions Provide internal support to internal colleagues, management & sales teams as required incorporating training & sales visits, product design, demonstration, and application support with customers Via consultative sales approach, analyze & problem solve to present appropriate solutions Develop a trusted advisor relationship with key customer stakeholders and decision makers Working closely with the National Product Manager, provide support when required in relation to specific customer needs for new product design and innovation Do you have the correct profile? To apply for this role, you must be able to demonstrate a strong track-record of new business sales generation and ideally either come from a distributor sales/channel distribution sales background (experienced in pulling sales through via a third-party distributor model) or packaging sales direct to end user. We would also prefer someone to have been accustomed to selling a technical product/application-based solution, whilst some understanding of packaging would be advantageous this is not imperative as training can be provided. You will naturally have first rate presentation, customer facing and influencing skills accompanied by strong commercial acumen and problem solving/analysis capabilities. A full valid UK driving license is required in line with this being a field-based sales role and ideally, applicants will live within a sensible commutable distance of our main manufacturing site located in Chatteris, Cambridgeshire. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: - 22 days annual leave (rising to 24 days with service) plus all public/bank holidays Contributory pension scheme Company Car Extensive range of training/development & potential progression opportunities BUPA cover for qualifying roles A E Sutton Ltd (Macfarlane Group) is also dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Apr 19, 2024
Full time
Area Sales Manager Territory: Eastern England, Midlands & Home Counties Sector: Manufactured Packaging Solutions Package: Basic annual salary up to £55,000 (dependent on experience), plus bonus (OTE £10k), Company Car, healthcare & company benefits Are you an experienced and successful new business sales professional with a good technical background in selling solutions? Or perhaps you re an experienced sales individual seeking something a little different? If you re keen to join a genuine market leader in bespoke packaging design, then please read on The Company Suttons Performance Packaging (A E Sutton Ltd) has recently been acquired by Macfarlane Group, the UK s largest packaging distributor. Having been a market leader in the design and manufacture of bespoke protective packaging for over 60 years we are now searching for an experienced sales professional to join our team. Having already gained significant traction across several key market sectors, we are seeking to appoint the best available individual to assume responsibility as Area Sales Manager, heading up and driving sales growth within the wider Eastern Region, Midlands and Home Counties. The Area Sales Manager Role Reporting to the Operations Director, this role is responsible for growing sales of bespoke packaging solutions (protective packaging) across the Eastern & Central UK Regions. This shall be undertaken primarily by managing our established customer base and by gaining introductions and referrals to the wider Macfarlane Group customer portfolio. Effective networking within the wider group, working in alliance with key stakeholders will therefore be key to ensuring a team approach to securing new sales. From the referral/introduction stage, you will attend meeting appointments to help assess customer requirements, enabling you to tailor effective solutions. Sales cycles can typically be anywhere from 3-6 months so you will be expected to build a healthy pipeline via a dual approach (both acting as product champion within the wider Group to gain referrals, but also seeking to build a separate pipeline of new sales opportunities via traditional direct sales in terms of identifying and targeting your own prospects). Area Sales Manager Key Responsibilities Act as the lead point of contact within the region for any fresh sales enquiries Develop an expert understanding of the product/solution, current product line variations and its potential application to multiple business scenarios Create demand for the solution, generating territory growth in line with defined commercial targets Acting as product champion across the Group, to actively network & liaise closely with all relevant distribution sites to increase awareness, build understanding and secure buy in from key colleagues, this to ultimately help facilitate customer referrals & key customer introductions Provide internal support to internal colleagues, management & sales teams as required incorporating training & sales visits, product design, demonstration, and application support with customers Via consultative sales approach, analyze & problem solve to present appropriate solutions Develop a trusted advisor relationship with key customer stakeholders and decision makers Working closely with the National Product Manager, provide support when required in relation to specific customer needs for new product design and innovation Do you have the correct profile? To apply for this role, you must be able to demonstrate a strong track-record of new business sales generation and ideally either come from a distributor sales/channel distribution sales background (experienced in pulling sales through via a third-party distributor model) or packaging sales direct to end user. We would also prefer someone to have been accustomed to selling a technical product/application-based solution, whilst some understanding of packaging would be advantageous this is not imperative as training can be provided. You will naturally have first rate presentation, customer facing and influencing skills accompanied by strong commercial acumen and problem solving/analysis capabilities. A full valid UK driving license is required in line with this being a field-based sales role and ideally, applicants will live within a sensible commutable distance of our main manufacturing site located in Chatteris, Cambridgeshire. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: - 22 days annual leave (rising to 24 days with service) plus all public/bank holidays Contributory pension scheme Company Car Extensive range of training/development & potential progression opportunities BUPA cover for qualifying roles A E Sutton Ltd (Macfarlane Group) is also dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Customer Service Advisor - Remote Role Our client is currently seeking an experienced customer service advisor to join their growing team. Location - Working from Home Salary - 26,000 - 26,500 Key Responsibilities Receive customer calls into the business Manage customer product queries and issues through to successful conclusion Deal with customer complaints through to successful conclusion, escalating when necessary Using various online tools to respond to customer queries Personal Skills Communication - written and verbal Attention to detail Ability to work to targets and deadlines Ability to make decisions and use own initiative Computer and IT Proficiency Please APPLY ASAP if this is applicable to you! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 19, 2024
Contractor
Customer Service Advisor - Remote Role Our client is currently seeking an experienced customer service advisor to join their growing team. Location - Working from Home Salary - 26,000 - 26,500 Key Responsibilities Receive customer calls into the business Manage customer product queries and issues through to successful conclusion Deal with customer complaints through to successful conclusion, escalating when necessary Using various online tools to respond to customer queries Personal Skills Communication - written and verbal Attention to detail Ability to work to targets and deadlines Ability to make decisions and use own initiative Computer and IT Proficiency Please APPLY ASAP if this is applicable to you! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Advisor 24k plus Benefits Full Time: Mon-Fri 9:00 - 17:30 Permanent Tunbridge Wells - Onsite Are you passionate about providing good customer service? Do you have a track record of delivering high quality service to your customers? Are you looking for a role that will allow you to use these skills and progress into other areas of the business? I have the role for you! My client are looking for an experienced customer service specialist to join their busy team. In this role you will be responsible for managing client communications and providing a high quality of customer service. Between handling enquires via incoming calls, general administrative tasks, updating customer accounts and dealing with correspondence, this role is in the front line of client communication. Key duties: Providing a focused and friendly service to all customers and prospects providing quotations and assisting with queries, taking messages where appropriate Handling a range of enquiries from customers by telephone and email Processing incoming and dispatching outgoing mail Maintain secure, efficient and accurate filing systems Scanning incoming documentation and action or distribute appropriately Updating the computer system with diary events to trigger calls to customers and then producing documents/correspondence as required Communicating effectively both internally and externally in a professional and friendly manner Maintaining an acceptable level of product knowledge by keeping up to date with product developments If this role sounds like you and you'd like to be considered, please apply or for more information please contact (phone number removed) and ask for Chloe or Katrina. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Full time
Customer Service Advisor 24k plus Benefits Full Time: Mon-Fri 9:00 - 17:30 Permanent Tunbridge Wells - Onsite Are you passionate about providing good customer service? Do you have a track record of delivering high quality service to your customers? Are you looking for a role that will allow you to use these skills and progress into other areas of the business? I have the role for you! My client are looking for an experienced customer service specialist to join their busy team. In this role you will be responsible for managing client communications and providing a high quality of customer service. Between handling enquires via incoming calls, general administrative tasks, updating customer accounts and dealing with correspondence, this role is in the front line of client communication. Key duties: Providing a focused and friendly service to all customers and prospects providing quotations and assisting with queries, taking messages where appropriate Handling a range of enquiries from customers by telephone and email Processing incoming and dispatching outgoing mail Maintain secure, efficient and accurate filing systems Scanning incoming documentation and action or distribute appropriately Updating the computer system with diary events to trigger calls to customers and then producing documents/correspondence as required Communicating effectively both internally and externally in a professional and friendly manner Maintaining an acceptable level of product knowledge by keeping up to date with product developments If this role sounds like you and you'd like to be considered, please apply or for more information please contact (phone number removed) and ask for Chloe or Katrina. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Advisor outskirts of Bury St Edmunds £11.44 per hour Temporary for 2 months Our client based close to Bury St Edmunds is seeking a Customer Service Advisor to join their well-established team within an office environment. The successful candidate will be fully trained on how to assist customers via inbound calls, emails and follow up support calls. You ll be working in a busy but friendly and supportive environment. Our client is keen to find a candidate who shows a passion and goes above and beyond to ensure customer experience is of the highest standard. The working hours for this role are Monday to Friday 08:30-17:00. Driving/own transport is essential due to the office location. Daily Duties Working within a team Responding to customer emails Answering telephone calls and helping with queries Ensure the workload is prioritised Inputting data into bespoke software systems Liaising with external customers and clients Ensuring customer are updated throughout the process Person Specification Confident in using Word, general IT, and emails Professional telephone manner Strong IT skills Good communication skills Why work with Hales? Weekly Pay Holiday entitlement 24/7 support Travel scheme Rewards If you are interested in this role, please apply with an up to date CV, or for more information please call Olivia or Chloe on (phone number removed)
Apr 19, 2024
Seasonal
Customer Service Advisor outskirts of Bury St Edmunds £11.44 per hour Temporary for 2 months Our client based close to Bury St Edmunds is seeking a Customer Service Advisor to join their well-established team within an office environment. The successful candidate will be fully trained on how to assist customers via inbound calls, emails and follow up support calls. You ll be working in a busy but friendly and supportive environment. Our client is keen to find a candidate who shows a passion and goes above and beyond to ensure customer experience is of the highest standard. The working hours for this role are Monday to Friday 08:30-17:00. Driving/own transport is essential due to the office location. Daily Duties Working within a team Responding to customer emails Answering telephone calls and helping with queries Ensure the workload is prioritised Inputting data into bespoke software systems Liaising with external customers and clients Ensuring customer are updated throughout the process Person Specification Confident in using Word, general IT, and emails Professional telephone manner Strong IT skills Good communication skills Why work with Hales? Weekly Pay Holiday entitlement 24/7 support Travel scheme Rewards If you are interested in this role, please apply with an up to date CV, or for more information please call Olivia or Chloe on (phone number removed)
Commercial Support Officer Rotherham £23,500 - £25,000 Working in a team of 13 this vacancy is to support the business with all customer quotations and sales administration. You will be maintaining a high level of customer satisfaction and with enquiries. All information is tracked and managed for customer contracts. Main Duties Production of customer quotations and contracts. Administration & development of opportunities and/or projects. Ensuring that customer queries / requirements are managed and satisfied. Ad hoc reporting and support of continuous improvement activity. Experience Previous experience in a business administration or related function is desirable. Any customer facing / sales exposure would be an advantage. Proficient use of IT systems. Able to identify issues & improvements in same. Good MS Office skills. Excellent telephone / communication skills. Ability to work unsupervised and on own initiative. What s in it for you ! Salary up to 25K Money Purchase Company contributed Pension scheme. 25 days holiday + Statutory Bank Holidays Hours: 8.30am to 4.30pm, 4.00pm finish on a Friday Westfield Health Plan Sales Support and Administration is a specialist division within the Commercial team at Venatu Recruitment Group, your right to privacy is important to us. If you are currently seeking a change in your career and feel a Commercial Support vacancy matches the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Apr 19, 2024
Full time
Commercial Support Officer Rotherham £23,500 - £25,000 Working in a team of 13 this vacancy is to support the business with all customer quotations and sales administration. You will be maintaining a high level of customer satisfaction and with enquiries. All information is tracked and managed for customer contracts. Main Duties Production of customer quotations and contracts. Administration & development of opportunities and/or projects. Ensuring that customer queries / requirements are managed and satisfied. Ad hoc reporting and support of continuous improvement activity. Experience Previous experience in a business administration or related function is desirable. Any customer facing / sales exposure would be an advantage. Proficient use of IT systems. Able to identify issues & improvements in same. Good MS Office skills. Excellent telephone / communication skills. Ability to work unsupervised and on own initiative. What s in it for you ! Salary up to 25K Money Purchase Company contributed Pension scheme. 25 days holiday + Statutory Bank Holidays Hours: 8.30am to 4.30pm, 4.00pm finish on a Friday Westfield Health Plan Sales Support and Administration is a specialist division within the Commercial team at Venatu Recruitment Group, your right to privacy is important to us. If you are currently seeking a change in your career and feel a Commercial Support vacancy matches the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Client Details Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Description As a Customer Service Advisor you will be dealing with technical support queries providing support and guidance to clients over the phone, email and webchat. You will be handling a range of general enquiries troubleshooting problems and coming to a resolution for the customer efficiently ensuring service level agreements are exceeded. Profile Previous customer service experience this could be from a range of backgrounds An excellent telephone manner A good problem solver Passionate about helping people and the IT Sector A good team player Job Offer Salary of 25000+ reputable business within the IT Sector+ no experience required+ full training provided+ excellent progression and development+ hybrid working+ excellent benefits+ fantastic team and culture+ central location+ free parking+ immediate interview
Apr 19, 2024
Full time
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Client Details Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadership. No experience required full training provided! Description As a Customer Service Advisor you will be dealing with technical support queries providing support and guidance to clients over the phone, email and webchat. You will be handling a range of general enquiries troubleshooting problems and coming to a resolution for the customer efficiently ensuring service level agreements are exceeded. Profile Previous customer service experience this could be from a range of backgrounds An excellent telephone manner A good problem solver Passionate about helping people and the IT Sector A good team player Job Offer Salary of 25000+ reputable business within the IT Sector+ no experience required+ full training provided+ excellent progression and development+ hybrid working+ excellent benefits+ fantastic team and culture+ central location+ free parking+ immediate interview
The secret to our success? It s our Retail Advisors. Join one of our O2 stores and you ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role or you re looking to take the next step in your career, if you re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You ll be working 16 hours per week, and we ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You ll get started in the role by attending our fantastic induction programme and we ll tell you all about our LEAP framework this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK s fastest broadband network. The nation s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You re a true team player when it comes to hitting targets and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2 s products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Apr 19, 2024
Full time
The secret to our success? It s our Retail Advisors. Join one of our O2 stores and you ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role or you re looking to take the next step in your career, if you re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You ll be working 16 hours per week, and we ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You ll get started in the role by attending our fantastic induction programme and we ll tell you all about our LEAP framework this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK s fastest broadband network. The nation s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You re a true team player when it comes to hitting targets and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2 s products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Service Administrator (Engineering / Automotive) 23,000- 26,000 + Training + Bonus + Excellent Company Benefits. Commutable from Kilmarnock, Hurlford, Kilmaurs, Dreghorn, Stanecastle, Fenwick, Galston Are you a Service Administrator / Customer Service Advisor looking to work for a well-established business who have a great reputation for looking after their staff, through ongoing training and further development opportunities? On offer is a great opportunity to further your career within a well renowned company, you will be trained to become a Service Administrator all whilst working in a fun, friendly, tight knit team on a Monday to Friday basis. In this varied, fast paced position you will build relationships with the company's vast customer and client base as well as developing your own skillset through specific industry training. The company are specialists in their field and have an excellent reputation for taking care of their workforce, they are looking to expand further and add another ambitious member to the team. This role would suit a Customer Service Advisor looking to add to their skillset and join a tight knit team. The Role: Liase with suppliers, and clients to ensure an efficient day to day running of the business Fast paced varied role, building relationships with customers Full product and industry training will be provided The Person: Customer Service Advisor Engineering / Automotive background would be an advantage Must be able to commute to Kilmarnock Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Kyle Sims at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates
Apr 19, 2024
Full time
Service Administrator (Engineering / Automotive) 23,000- 26,000 + Training + Bonus + Excellent Company Benefits. Commutable from Kilmarnock, Hurlford, Kilmaurs, Dreghorn, Stanecastle, Fenwick, Galston Are you a Service Administrator / Customer Service Advisor looking to work for a well-established business who have a great reputation for looking after their staff, through ongoing training and further development opportunities? On offer is a great opportunity to further your career within a well renowned company, you will be trained to become a Service Administrator all whilst working in a fun, friendly, tight knit team on a Monday to Friday basis. In this varied, fast paced position you will build relationships with the company's vast customer and client base as well as developing your own skillset through specific industry training. The company are specialists in their field and have an excellent reputation for taking care of their workforce, they are looking to expand further and add another ambitious member to the team. This role would suit a Customer Service Advisor looking to add to their skillset and join a tight knit team. The Role: Liase with suppliers, and clients to ensure an efficient day to day running of the business Fast paced varied role, building relationships with customers Full product and industry training will be provided The Person: Customer Service Advisor Engineering / Automotive background would be an advantage Must be able to commute to Kilmarnock Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Kyle Sims at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates
Customer Support Advisor Mexborough £24,390 Our client is looking for a Customer Support Advisor to cover a Maternity leave position. The vacancy will be for 12 months on a fixed term contract with a possibility of permanent employment. The purpose of the vacancy is to ensure that the validating of customer orders is carried out in a timely, accurate and efficient manner. Handle customer enquiries and any issues with a professional manner, displaying excellent oral communication and listening skills. To provide vital sales, customer service and administrative support to ensure quality service provision. Duties include: Input orders with a high degree of attention to detail as and when required. Handle customer enquiries effectively and in a timely manner. Handle key accounts enquiries within the 2-hour window to prevent service charges. Complete survey feedback calls (outbound) contacting online customers. Identify initiatives and maximise exposure for the brand recommending courses of action. Create awareness of the brand and product offerings, communicate information and gain insight into customers. Handle customer enquiries received daily through the Live Chat communication option on the business website. Demonstrate a thorough understanding of company product range and services. Act as a representative of the Company and always represent their interests. To attend internal and external meetings as and when required. Additional duties as assigned by the Customer Service Manager that are deemed necessary for effective business operations. Experience required/Desired Over 2 years experience of Customer service and Sales. Excellent oral communication skills and superb listening skills. Professional telephone manner with a consultative approach and tone of voice. Highly organised and self-motivated with the ability to prioritise tasks. Numerate and analytical with the ability to interpret data and patterns into relevant actions. Well-organised, structured, and systematic in approach to tasks. Computer literate and experienced in database navigation Specific IT skills Excel, Word, PowerPoint, CRM and SAP. Used to working to achieve set KPIs and sales targets. Hours of Work:The position working hours are on a 2 week rota: 8am until 4.00pm Monday to Thursday and 8am until 3.30pm on a Friday (30 min unpaid lunch break each day) 9am until 5.00pm Monday to Thursday and 9.30am start on Friday (30 min unpaid lunch break each day) DONSM Customer Support Advisor sits within the commercial division here at Venatu Recruitment Group. If you are currently seeking a change in your career and feel you have the customer support advisor criteria, please do get in touch and we would be happy to discuss the role with you in further detail. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Apr 19, 2024
Seasonal
Customer Support Advisor Mexborough £24,390 Our client is looking for a Customer Support Advisor to cover a Maternity leave position. The vacancy will be for 12 months on a fixed term contract with a possibility of permanent employment. The purpose of the vacancy is to ensure that the validating of customer orders is carried out in a timely, accurate and efficient manner. Handle customer enquiries and any issues with a professional manner, displaying excellent oral communication and listening skills. To provide vital sales, customer service and administrative support to ensure quality service provision. Duties include: Input orders with a high degree of attention to detail as and when required. Handle customer enquiries effectively and in a timely manner. Handle key accounts enquiries within the 2-hour window to prevent service charges. Complete survey feedback calls (outbound) contacting online customers. Identify initiatives and maximise exposure for the brand recommending courses of action. Create awareness of the brand and product offerings, communicate information and gain insight into customers. Handle customer enquiries received daily through the Live Chat communication option on the business website. Demonstrate a thorough understanding of company product range and services. Act as a representative of the Company and always represent their interests. To attend internal and external meetings as and when required. Additional duties as assigned by the Customer Service Manager that are deemed necessary for effective business operations. Experience required/Desired Over 2 years experience of Customer service and Sales. Excellent oral communication skills and superb listening skills. Professional telephone manner with a consultative approach and tone of voice. Highly organised and self-motivated with the ability to prioritise tasks. Numerate and analytical with the ability to interpret data and patterns into relevant actions. Well-organised, structured, and systematic in approach to tasks. Computer literate and experienced in database navigation Specific IT skills Excel, Word, PowerPoint, CRM and SAP. Used to working to achieve set KPIs and sales targets. Hours of Work:The position working hours are on a 2 week rota: 8am until 4.00pm Monday to Thursday and 8am until 3.30pm on a Friday (30 min unpaid lunch break each day) 9am until 5.00pm Monday to Thursday and 9.30am start on Friday (30 min unpaid lunch break each day) DONSM Customer Support Advisor sits within the commercial division here at Venatu Recruitment Group. If you are currently seeking a change in your career and feel you have the customer support advisor criteria, please do get in touch and we would be happy to discuss the role with you in further detail. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Customer Service Advisor Home Working / Full Time Role Profile: Must be based in South Yorkshire Contract: Temporary to Permanent Hourly Rate: £11.44ph- Paid Weekly Full Time: Monday - Friday fully flexible between 8am-6pm; Paid Training Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Manvers area of Rotherham. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: Build rapport with customers in a consultative manner Listen to the customers needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides Ensure all administration is completed accurately Customer Service Experience is required for this position. If you are interested, please apply now! INDCCP
Apr 19, 2024
Full time
Customer Service Advisor Home Working / Full Time Role Profile: Must be based in South Yorkshire Contract: Temporary to Permanent Hourly Rate: £11.44ph- Paid Weekly Full Time: Monday - Friday fully flexible between 8am-6pm; Paid Training Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Manvers area of Rotherham. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: Build rapport with customers in a consultative manner Listen to the customers needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides Ensure all administration is completed accurately Customer Service Experience is required for this position. If you are interested, please apply now! INDCCP
Inbound Customer Service Advisor Monday-Friday 9am-5pm (optional overtime available on Sat) £22,308 + monthly bonus £30,000-£45,000 OTE Permanent, full time Denton, Manchester MPJ Recruitment are currently working with a client based in Denton Manchester. We re on the lookout for Inbound Call Centre Advisors who enjoy giving excellent customer service in a fast-paced environment. You ll receive fully paid training and will be working in a fun and dynamic office ran by industry experts. You ll have exceptional opportunity to earn bonuses in this role and to develop and progress your career, with many of our team developing internally. Inbound Customer Service Advisor Responsibilities: Handling inbound calls from regarding low-value parking fines in a professional and respectful manner. Providing advice and knowledge on suitable payment arrangements for the individual and providing details on future fees and penalties. Conducting detailed financial assessments to determine the most appropriate repayment options. Setting repayment plans and taking payments. Maintaining accurate and up-to-date records of all interactions with debtors. Adhering to regulatory guidelines and company policies during the collections process. Inbound Customer Service Advisor Requirements: Ideally experience in credit management or debt collection would be highly desirable. Alternatively, experience in a contact centre or sales environment. Strong communication and interpersonal skills, with the ability to handle challenging conversations professionally. Excellent organisational skills and attention to detail. Ability to work independently and as part of a team. Proficiency in relevant computer applications and software. If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of our team will be in contact to discuss this opportunity further.
Apr 19, 2024
Full time
Inbound Customer Service Advisor Monday-Friday 9am-5pm (optional overtime available on Sat) £22,308 + monthly bonus £30,000-£45,000 OTE Permanent, full time Denton, Manchester MPJ Recruitment are currently working with a client based in Denton Manchester. We re on the lookout for Inbound Call Centre Advisors who enjoy giving excellent customer service in a fast-paced environment. You ll receive fully paid training and will be working in a fun and dynamic office ran by industry experts. You ll have exceptional opportunity to earn bonuses in this role and to develop and progress your career, with many of our team developing internally. Inbound Customer Service Advisor Responsibilities: Handling inbound calls from regarding low-value parking fines in a professional and respectful manner. Providing advice and knowledge on suitable payment arrangements for the individual and providing details on future fees and penalties. Conducting detailed financial assessments to determine the most appropriate repayment options. Setting repayment plans and taking payments. Maintaining accurate and up-to-date records of all interactions with debtors. Adhering to regulatory guidelines and company policies during the collections process. Inbound Customer Service Advisor Requirements: Ideally experience in credit management or debt collection would be highly desirable. Alternatively, experience in a contact centre or sales environment. Strong communication and interpersonal skills, with the ability to handle challenging conversations professionally. Excellent organisational skills and attention to detail. Ability to work independently and as part of a team. Proficiency in relevant computer applications and software. If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of our team will be in contact to discuss this opportunity further.
The Big Yellow Self Storage Company
Byfleet, Surrey
Role: Full Time Sales Advisor / Location: Byfleet / Salary: £23,920 (OTE £26,312) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Apr 19, 2024
Full time
Role: Full Time Sales Advisor / Location: Byfleet / Salary: £23,920 (OTE £26,312) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
We are excited to be recruiting for an opportunity with our local client, as they're looking individuals to join their Customer Service team. As a frontline Customer Service Advisor, you'll serve as the initial point of contact for all customer queries, ensuring a high level of service at all times. Handling any issues / queries, whilst keeping internal systems up to date Sending out necessary documentation Communicate with members via email Make outbound calls when required New to an office environment? Previous experience isn't necessary as our client will provide thorough training to ensure you're ready and able to excel. You'll just need to be able to deliver excellent customer service and be proficient with your IT skills. Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Apr 19, 2024
Seasonal
We are excited to be recruiting for an opportunity with our local client, as they're looking individuals to join their Customer Service team. As a frontline Customer Service Advisor, you'll serve as the initial point of contact for all customer queries, ensuring a high level of service at all times. Handling any issues / queries, whilst keeping internal systems up to date Sending out necessary documentation Communicate with members via email Make outbound calls when required New to an office environment? Previous experience isn't necessary as our client will provide thorough training to ensure you're ready and able to excel. You'll just need to be able to deliver excellent customer service and be proficient with your IT skills. Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
We are seeking a Senior Consultant to join our team in London. This role is aimed at people who have some experience in financial modelling and are looking to work in a dynamic and world-class financial modelling team for the next stage of their career. Upon joining, you will begin our bespoke programme of expert training, including a range of formal and informal methods and new project roles, designed to equip you with the experience and skills to progress within the analytical team. Job Characteristics Model Audit : After completing an accelerated training course, independently applying our bespoke model audit process to complete the detailed analysis required to provide assurances on a model audit. Our model audit process is akin to building a bespoke shadow model, rather than completing tedious cell-by-cell checks and allows you to gain a significant amount of exposure to a large number of sectors and geographies in a short space of time. Model Development : Leading the day-to-day modelling of model development assignments. All aspects of financial modelling may be required. Financial Advisory : Supporting the financial advisory team in their transaction work, including assisting with model development, funding competitions and liaising with clients regarding key financial issues. Project managing smaller projects, providing support and coaching to junior staff. Building and managing customer relationships, with an option to join our modelling sales team, creating pitches to clients to win work. Experience, knowledge and skills 2 - 4 years' experience building and primarily working with cashflow models. Effective communicator who can explain ideas and concepts both verbally and in writing. Confident with client contact. Internal teamwork is essential. Candidates must be happy to work in a co-operative and flexible environment. Self-motivated and confident in working independently. Experience in project finance and infrastructure modelling. Experience in model audit processes. Familiarity with programming languages (particularly VBA or C#). Business level non-English languages (particularly French or Spanish). Personal attributes This is a varied and attractive role for someone who: has a strong drive to develop their financial modelling knowledge and expertise. is flexible, co-operative, and enjoys working collaboratively within a small team. is approachable, friendly and supportive. has excellent attention to detail. is commercially focused with a drive for performance and results. What we offer At Operis, we put our people first and offer a comprehensive compensation package, including hybrid working as standard and a minimum of 28 days' holiday per year with the option to buy/sell holiday, to allow for a better work/life balance. Background Whether it's the train that gets you to work, the hospital where you're taken care of when you're unwell or the internet connection that services your home, infrastructure impacts each of us every day and is the backbone of our communities and economy. Building infrastructure requires long term commitment, billions of pounds and the combined skills and expertise of hundreds of people. Operis is proud of its contribution to this eco-system and the part we play in developing and shaping the cities and countries in which we live. As a leading advisor in project finance, renowned for its expertise in financial modelling, we work globally across all infrastructure and energy sectors, including digital infrastructure and renewables, supporting new projects and refinancings. Since 2021 Operis has been a certified Great Place to Work and was recognised as one of the UK's Best Workplaces in Financial Services & Insurance 2023 as well as one of the UK's Best Workplaces for Women 2022. Operis was founded in 1990 and now comprises some 65 individuals across two locations. Our team is made up of friendly, talented people who enjoy working together and ensure that, no matter your position within the company, everyone is approachable and available to help. We are dedicated to attracting, retaining and developing open-minded, enthusiastic and driven leaders to build a diverse and talented team.
Apr 19, 2024
Full time
We are seeking a Senior Consultant to join our team in London. This role is aimed at people who have some experience in financial modelling and are looking to work in a dynamic and world-class financial modelling team for the next stage of their career. Upon joining, you will begin our bespoke programme of expert training, including a range of formal and informal methods and new project roles, designed to equip you with the experience and skills to progress within the analytical team. Job Characteristics Model Audit : After completing an accelerated training course, independently applying our bespoke model audit process to complete the detailed analysis required to provide assurances on a model audit. Our model audit process is akin to building a bespoke shadow model, rather than completing tedious cell-by-cell checks and allows you to gain a significant amount of exposure to a large number of sectors and geographies in a short space of time. Model Development : Leading the day-to-day modelling of model development assignments. All aspects of financial modelling may be required. Financial Advisory : Supporting the financial advisory team in their transaction work, including assisting with model development, funding competitions and liaising with clients regarding key financial issues. Project managing smaller projects, providing support and coaching to junior staff. Building and managing customer relationships, with an option to join our modelling sales team, creating pitches to clients to win work. Experience, knowledge and skills 2 - 4 years' experience building and primarily working with cashflow models. Effective communicator who can explain ideas and concepts both verbally and in writing. Confident with client contact. Internal teamwork is essential. Candidates must be happy to work in a co-operative and flexible environment. Self-motivated and confident in working independently. Experience in project finance and infrastructure modelling. Experience in model audit processes. Familiarity with programming languages (particularly VBA or C#). Business level non-English languages (particularly French or Spanish). Personal attributes This is a varied and attractive role for someone who: has a strong drive to develop their financial modelling knowledge and expertise. is flexible, co-operative, and enjoys working collaboratively within a small team. is approachable, friendly and supportive. has excellent attention to detail. is commercially focused with a drive for performance and results. What we offer At Operis, we put our people first and offer a comprehensive compensation package, including hybrid working as standard and a minimum of 28 days' holiday per year with the option to buy/sell holiday, to allow for a better work/life balance. Background Whether it's the train that gets you to work, the hospital where you're taken care of when you're unwell or the internet connection that services your home, infrastructure impacts each of us every day and is the backbone of our communities and economy. Building infrastructure requires long term commitment, billions of pounds and the combined skills and expertise of hundreds of people. Operis is proud of its contribution to this eco-system and the part we play in developing and shaping the cities and countries in which we live. As a leading advisor in project finance, renowned for its expertise in financial modelling, we work globally across all infrastructure and energy sectors, including digital infrastructure and renewables, supporting new projects and refinancings. Since 2021 Operis has been a certified Great Place to Work and was recognised as one of the UK's Best Workplaces in Financial Services & Insurance 2023 as well as one of the UK's Best Workplaces for Women 2022. Operis was founded in 1990 and now comprises some 65 individuals across two locations. Our team is made up of friendly, talented people who enjoy working together and ensure that, no matter your position within the company, everyone is approachable and available to help. We are dedicated to attracting, retaining and developing open-minded, enthusiastic and driven leaders to build a diverse and talented team.
Monday - Friday 8am-5pm Temporary 16 weeks (phone number removed)per hour Based in Basildon Must have previous experience within repairs Temporary - 16 weeks About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times. You'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Apr 19, 2024
Seasonal
Monday - Friday 8am-5pm Temporary 16 weeks (phone number removed)per hour Based in Basildon Must have previous experience within repairs Temporary - 16 weeks About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times. You'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Job Description Connells Estate Agency are looking for a Mortgage and Protection Advisor to join them in Milton Keynes. What's in it for you? Excellent internal progression to support your career aspirations Lucrative earning potential and uncapped commission Abundance of lead opportunities Supportive and rewarding environment Industry leading training and development Central Admin Support and agile IT tools to help you succeed All expenses paid trips for top achievers Competitive basic salary Company car or cash car allowance Key responsibilities of a Mortgage Advisor: Building relationships with the Estate Agency team through training and support Take part in regular team meetings to discuss best practice and build relationships You will conduct 2 to 3 appointments a day Providing advice on a range of products and services to meet your customers' needs You will also be attracting new customers and business whilst being motivated to achieve professional goals within a result-driven environment Skills and experience required to be a successful Mortgage Advisor: Resilient, positive and friendly attitude Strong track record in generating new sales and following through to completions Motivated to be successful Always doing the right thing by the customer Able to work under pressure and build strong alliances CeMap qualified or Equivalent or willing to train towards holding the qualification Full UK Driving Licence Founded in 1936 and with a network of over 600 branches nationwide Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Our Mortgage Services business has over 650 Mortgage Advisor offering our customers advice on a range of mortgage and protection products. With over £11 billion worth of Mortgage applications annually and a 96% customer satisfaction rating we are one of the UK's largest and most successful mortgage intermediaries.MS01668
Apr 19, 2024
Full time
Job Description Connells Estate Agency are looking for a Mortgage and Protection Advisor to join them in Milton Keynes. What's in it for you? Excellent internal progression to support your career aspirations Lucrative earning potential and uncapped commission Abundance of lead opportunities Supportive and rewarding environment Industry leading training and development Central Admin Support and agile IT tools to help you succeed All expenses paid trips for top achievers Competitive basic salary Company car or cash car allowance Key responsibilities of a Mortgage Advisor: Building relationships with the Estate Agency team through training and support Take part in regular team meetings to discuss best practice and build relationships You will conduct 2 to 3 appointments a day Providing advice on a range of products and services to meet your customers' needs You will also be attracting new customers and business whilst being motivated to achieve professional goals within a result-driven environment Skills and experience required to be a successful Mortgage Advisor: Resilient, positive and friendly attitude Strong track record in generating new sales and following through to completions Motivated to be successful Always doing the right thing by the customer Able to work under pressure and build strong alliances CeMap qualified or Equivalent or willing to train towards holding the qualification Full UK Driving Licence Founded in 1936 and with a network of over 600 branches nationwide Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Our Mortgage Services business has over 650 Mortgage Advisor offering our customers advice on a range of mortgage and protection products. With over £11 billion worth of Mortgage applications annually and a 96% customer satisfaction rating we are one of the UK's largest and most successful mortgage intermediaries.MS01668
Position: Outbound Customer Service Representative Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? Our client is seeking highly motivated individuals to join their Outbound Customer Service team in Gateshead. As an Outbound Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction. Responsibilities: Conduct outbound customer service calls to existing customers, keeping them informed of updates Provide product and service information, responding to customer queries with excellent communication skills Build and maintain strong customer relationships through effective problem-solving Document customer interactions and feedback in our client's system Collaborate with your team and other departments to promptly resolve customer issues Requirements: Previous experience in outbound customer service or customer service is preferred Excellent verbal communication skills Strong problem-solving abilities and the ability to think on your feet Familiarity with in-house systems and computer skills Ability to work independently and as part of a team This is a full-time, temporary position for a minimum of 12 weeks, working Monday to Friday, 09:00 AM until 05:00 PM. You will be based onsite with the option for hybrid working. Why join us? Candidate of the month incentives Perks at work, including discount vouchers and point collection Support programme with a 24/7 helpline Eyecare vouchers Competitive pension scheme, and much more If you are enthusiastic about providing exceptional customer service and ready to contribute to a growing company, we want to hear from you! Please contact us today to apply for the position of Outbound Customer Service Representative. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Contractor
Position: Outbound Customer Service Representative Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? Our client is seeking highly motivated individuals to join their Outbound Customer Service team in Gateshead. As an Outbound Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction. Responsibilities: Conduct outbound customer service calls to existing customers, keeping them informed of updates Provide product and service information, responding to customer queries with excellent communication skills Build and maintain strong customer relationships through effective problem-solving Document customer interactions and feedback in our client's system Collaborate with your team and other departments to promptly resolve customer issues Requirements: Previous experience in outbound customer service or customer service is preferred Excellent verbal communication skills Strong problem-solving abilities and the ability to think on your feet Familiarity with in-house systems and computer skills Ability to work independently and as part of a team This is a full-time, temporary position for a minimum of 12 weeks, working Monday to Friday, 09:00 AM until 05:00 PM. You will be based onsite with the option for hybrid working. Why join us? Candidate of the month incentives Perks at work, including discount vouchers and point collection Support programme with a 24/7 helpline Eyecare vouchers Competitive pension scheme, and much more If you are enthusiastic about providing exceptional customer service and ready to contribute to a growing company, we want to hear from you! Please contact us today to apply for the position of Outbound Customer Service Representative. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Northampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 19, 2024
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Northampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Introduction We are recruiting for a Senior Service Advisor to join our Volvo Dealership in Leamington Spa The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis, 08:30 - 13:00. Basic Salary of £30,000 with an OTE of up to £39,000 plus car and excellent benefits click apply for full job details
Apr 19, 2024
Full time
Job Introduction We are recruiting for a Senior Service Advisor to join our Volvo Dealership in Leamington Spa The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis, 08:30 - 13:00. Basic Salary of £30,000 with an OTE of up to £39,000 plus car and excellent benefits click apply for full job details