Part-Time Customer Service Advisor Seeking a motivated and customer-focused individual to join our team as a Part-Time Customer Service Representative, paying an hourly rate of £12.50 - £13.50 per hour. As the first point of contact for our customers, you will play a crucial role in ensuring exceptional service and satisfaction. Responsibilities of Customer Service Advisor Interact with customers in a courteous, professional, and friendly manner both in person and over the phone. Address customer inquiries, resolve complaints, and provide accurate information about our products and services. Assist customers with placing orders, including providing product recommendations, processing payments, and ensuring accurate order details. Monitor inventory levels of engraving materials and supplies. Assist in restocking merchandise and maintaining a clean and organised workspace. Complete administrative duties such as data entry, filing, and maintaining customer records. Assist with other tasks as assigned by management to support the overall operations of the store. Requirements of Customer Service Advisor Previous experience in customer service or retail roles preferred. Strong communication skills, both verbal and written. Excellent interpersonal skills with the ability to build rapport with customers. Basic computer skills and familiarity with point-of-sale systems. Attention to detail and ability to multitask in a fast-paced environment. If you are passionate about delivering exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity! Please submit your CV. We look forward to hearing from you! INDL
Apr 20, 2024
Full time
Part-Time Customer Service Advisor Seeking a motivated and customer-focused individual to join our team as a Part-Time Customer Service Representative, paying an hourly rate of £12.50 - £13.50 per hour. As the first point of contact for our customers, you will play a crucial role in ensuring exceptional service and satisfaction. Responsibilities of Customer Service Advisor Interact with customers in a courteous, professional, and friendly manner both in person and over the phone. Address customer inquiries, resolve complaints, and provide accurate information about our products and services. Assist customers with placing orders, including providing product recommendations, processing payments, and ensuring accurate order details. Monitor inventory levels of engraving materials and supplies. Assist in restocking merchandise and maintaining a clean and organised workspace. Complete administrative duties such as data entry, filing, and maintaining customer records. Assist with other tasks as assigned by management to support the overall operations of the store. Requirements of Customer Service Advisor Previous experience in customer service or retail roles preferred. Strong communication skills, both verbal and written. Excellent interpersonal skills with the ability to build rapport with customers. Basic computer skills and familiarity with point-of-sale systems. Attention to detail and ability to multitask in a fast-paced environment. If you are passionate about delivering exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity! Please submit your CV. We look forward to hearing from you! INDL
Customer Service Advisor Glasgow - G5 Annual Salary - 22,750 than will increase after promotion Hours - Monday to Friday 9-5pm The Customer Service Advisor will be responsible for providing a high level of customer service to clients and health care professionals in the day-to-day management of customer service daily work flow. Key responsibilities: Manage inbound and outbound calls and e-mails for clients and health care professionals Sort and process incoming prescriptions Place outbound calls to surgeries for outstanding prescriptions, and chase prescriptions for outstanding orders Register new clients Process sample orders Update client cutting templates as needed Track missing parcels as needed, and manage returns / collections Log complaints as received, and request support of the Team Leader to manage complex queries Offer support and advice to fellow team members Work towards objectives in order to achieve set department KPI's an personal development objective Maintain client confidentiality, and ensure that all services are provided in accordance with current legislation / NHS guidelines and Company process and policy Continually look for, and suggest, ways we can improve the service we provide to Health Care professionals and our mutual clients Actively promote my client's values to internal and external customers demonstrating them at all times Benefits Life insurance for 10 x salary from commencement date Auto-enrolment into the company pension scheme at the current rate of 2% employee contribution and 6% employer contribution Option to enrol into the enhanced scheme after successful completion of 6 month probation, 3% employee contribution, 8.5% employer contribution Option to join the Company's private medical scheme following successful completion of 6 month probation Apply ASAP for immediate consideration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 20, 2024
Full time
Customer Service Advisor Glasgow - G5 Annual Salary - 22,750 than will increase after promotion Hours - Monday to Friday 9-5pm The Customer Service Advisor will be responsible for providing a high level of customer service to clients and health care professionals in the day-to-day management of customer service daily work flow. Key responsibilities: Manage inbound and outbound calls and e-mails for clients and health care professionals Sort and process incoming prescriptions Place outbound calls to surgeries for outstanding prescriptions, and chase prescriptions for outstanding orders Register new clients Process sample orders Update client cutting templates as needed Track missing parcels as needed, and manage returns / collections Log complaints as received, and request support of the Team Leader to manage complex queries Offer support and advice to fellow team members Work towards objectives in order to achieve set department KPI's an personal development objective Maintain client confidentiality, and ensure that all services are provided in accordance with current legislation / NHS guidelines and Company process and policy Continually look for, and suggest, ways we can improve the service we provide to Health Care professionals and our mutual clients Actively promote my client's values to internal and external customers demonstrating them at all times Benefits Life insurance for 10 x salary from commencement date Auto-enrolment into the company pension scheme at the current rate of 2% employee contribution and 6% employer contribution Option to enrol into the enhanced scheme after successful completion of 6 month probation, 3% employee contribution, 8.5% employer contribution Option to join the Company's private medical scheme following successful completion of 6 month probation Apply ASAP for immediate consideration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service Administrator Are you passionate about providing exceptional customer service and resolving issues in a timely and efficient manner? Are you looking to make a difference in your community? If so, we have the perfect opportunity for you! Opus People Solutions are hiring on behalf of Rugby Borough Council for customer service administrator. Position: Customer Service Advisor Department: Property Repairs Department Location: Rugby Council, Insert specific location Salary: 12.38 Employment Type: Full-time (Temporary for 3 to 6 months) This is an office-based role. Job Description: As a Customer Service Administrator in the Property Repairs Department at Rugby Council, you will play a crucial role in assisting residents with their property repair inquiries and ensuring their concerns are addressed promptly and effectively. Your responsibilities will include: - Handling incoming customer inquiries via phone, email, and in person. - Logging repair requests, scheduling appointments, and liaising with repair teams. - Providing accurate information and updates to customers regarding their repair status. - Resolving customer complaints and issues in a professional and courteous manner. - Collaborating with internal teams to ensure efficient and timely resolution of repair requests. Requirements: - Previous experience in a customer service role is preferred. - Excellent communication skills and a strong customer-centric approach. - Ability to multitask, prioritize workload, and work well under pressure. - Proficiency in using customer service software and systems. - Knowledge of property maintenance or repairs is a plus. Join us in providing exceptional service and support to the residents of Rugby! Apply Now!
Apr 20, 2024
Seasonal
Customer Service Administrator Are you passionate about providing exceptional customer service and resolving issues in a timely and efficient manner? Are you looking to make a difference in your community? If so, we have the perfect opportunity for you! Opus People Solutions are hiring on behalf of Rugby Borough Council for customer service administrator. Position: Customer Service Advisor Department: Property Repairs Department Location: Rugby Council, Insert specific location Salary: 12.38 Employment Type: Full-time (Temporary for 3 to 6 months) This is an office-based role. Job Description: As a Customer Service Administrator in the Property Repairs Department at Rugby Council, you will play a crucial role in assisting residents with their property repair inquiries and ensuring their concerns are addressed promptly and effectively. Your responsibilities will include: - Handling incoming customer inquiries via phone, email, and in person. - Logging repair requests, scheduling appointments, and liaising with repair teams. - Providing accurate information and updates to customers regarding their repair status. - Resolving customer complaints and issues in a professional and courteous manner. - Collaborating with internal teams to ensure efficient and timely resolution of repair requests. Requirements: - Previous experience in a customer service role is preferred. - Excellent communication skills and a strong customer-centric approach. - Ability to multitask, prioritize workload, and work well under pressure. - Proficiency in using customer service software and systems. - Knowledge of property maintenance or repairs is a plus. Join us in providing exceptional service and support to the residents of Rugby! Apply Now!
Customer Service Assistant Our client is a Motor Home rental company based nationally taking advantage of the new staycation. They are looking to expand their current team; you will be reporting into the branch manager and ensure the branch day to day operation is efficient and delivery high standard experience. Your duties will be to ensure vehicle and facilities are maintained and presented in accordance with company standards and client expectations, meet and greet customers, ensure guest service is high level, dealing with email / phone enquires, handle bookings, payments and support with complaints. You will need some customer service experience, strong communication skills, able to work well within a team and motivated. Your package 12ph - 24k, full time, permanent role, training, progression and 28days holiday including bank holiday, pension and other benefits. Apply now or contact
Apr 20, 2024
Full time
Customer Service Assistant Our client is a Motor Home rental company based nationally taking advantage of the new staycation. They are looking to expand their current team; you will be reporting into the branch manager and ensure the branch day to day operation is efficient and delivery high standard experience. Your duties will be to ensure vehicle and facilities are maintained and presented in accordance with company standards and client expectations, meet and greet customers, ensure guest service is high level, dealing with email / phone enquires, handle bookings, payments and support with complaints. You will need some customer service experience, strong communication skills, able to work well within a team and motivated. Your package 12ph - 24k, full time, permanent role, training, progression and 28days holiday including bank holiday, pension and other benefits. Apply now or contact
Service Advisor Basic Salary - £24,000 to £26,000 OTE - £32,000 Location - Walsall Benefits - On Site Parking Performance Bonuses Cycle to Work Scheme Life Assurance Eye Care Vouchers Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence Please contact Ryan Skills and quote job number: 47324
Apr 20, 2024
Full time
Service Advisor Basic Salary - £24,000 to £26,000 OTE - £32,000 Location - Walsall Benefits - On Site Parking Performance Bonuses Cycle to Work Scheme Life Assurance Eye Care Vouchers Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence Please contact Ryan Skills and quote job number: 47324
Job Title: Parts & Service Advisor Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £29,000 per annum, plus bonus Job Type: Full Time, Permanent Working Hours: 8am - 5:30pm About BPH: BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: As a Parts & Service advisor you will be an integral part of a dedicated team that focuses on delivering outstanding customer service by supplying / sourcing parts, arranging repairs, processing new orders through our workshops and the transport of these to and from site. Reporting directly to the Service and Parts Manager, you will be supporting the department with all parts & service aspects to ensure tasks are completed on time and to a high standard, Delivering outstanding customer service at all times. Key Duties: Dealing with incoming enquiries for parts & repairs required Co-ordinating and liaising with workshops on new orders, repairs and servicing Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing advice. Obtain quotes from third party suppliers for non-stock items required for orders and repairs Assist with processing warranty claims Liaising with inhouse transport and purchasing department for customer sales & repair collections/deliveries Weekly reviews of advice notes and customer quotes Maintain / update CRM system with timely & accurate data General admin for the Service & Parts Manager Taking full ownership of your own performance against targets General ad-hoc admin duties About you: Key Competencies: Excellent communicator - both written and verbal Excellent customer service skills Personable, confident, self-starter able to work independently as well as part of a team Ability to multi task & remain calm in difficult or pressurised situation Good working knowledge of MS Office and CRM systems (CRM training Provided) Accuracy and attention to detail Good administrative and organisational skills Great Team Player Benefits: 25 days holiday Company pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Parts Administrator, Customer Service Advisor, Engineering Parts Advisor, Warehouse Operative, Inventory Administrator, Goods In, Parts Coordinator, Parts Controller, Parts Specialist, Parts Receipt, Customer Support Advisor, Customer Service Administrator, Service Administrator, Logistics Administrator, Client Support Executive may also be considered for this role.
Apr 20, 2024
Full time
Job Title: Parts & Service Advisor Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £29,000 per annum, plus bonus Job Type: Full Time, Permanent Working Hours: 8am - 5:30pm About BPH: BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: As a Parts & Service advisor you will be an integral part of a dedicated team that focuses on delivering outstanding customer service by supplying / sourcing parts, arranging repairs, processing new orders through our workshops and the transport of these to and from site. Reporting directly to the Service and Parts Manager, you will be supporting the department with all parts & service aspects to ensure tasks are completed on time and to a high standard, Delivering outstanding customer service at all times. Key Duties: Dealing with incoming enquiries for parts & repairs required Co-ordinating and liaising with workshops on new orders, repairs and servicing Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing advice. Obtain quotes from third party suppliers for non-stock items required for orders and repairs Assist with processing warranty claims Liaising with inhouse transport and purchasing department for customer sales & repair collections/deliveries Weekly reviews of advice notes and customer quotes Maintain / update CRM system with timely & accurate data General admin for the Service & Parts Manager Taking full ownership of your own performance against targets General ad-hoc admin duties About you: Key Competencies: Excellent communicator - both written and verbal Excellent customer service skills Personable, confident, self-starter able to work independently as well as part of a team Ability to multi task & remain calm in difficult or pressurised situation Good working knowledge of MS Office and CRM systems (CRM training Provided) Accuracy and attention to detail Good administrative and organisational skills Great Team Player Benefits: 25 days holiday Company pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Parts Administrator, Customer Service Advisor, Engineering Parts Advisor, Warehouse Operative, Inventory Administrator, Goods In, Parts Coordinator, Parts Controller, Parts Specialist, Parts Receipt, Customer Support Advisor, Customer Service Administrator, Service Administrator, Logistics Administrator, Client Support Executive may also be considered for this role.
Our esteemed client is currently seeking a highly skilled and motivated Customer Service Advisor to join their team based in Oldbury. As a Customer Service Advisor, you will play a key role in providing exceptional customer service and ensuring a seamless experience. Duties will include but not be limited to the following: Provide high-quality customer service, maintaining a friendly and professional demeanor at all times. Act as the primary point of contact, ensuring a smooth and efficient journey from start to finish. Assist with inquiries, appointments, and general information, providing accurate and timely responses both in-person and over the phone. Attend to any needs, concerns, and feedback, taking necessary actions to ensure satisfaction. Process card payments accurately and efficiently, following all necessary protocols and security measures. Collaborate with internal teams to resolve customer inquiries or issues promptly, demonstrating exceptional problem-solving skills. Maintain accurate customer records and update relevant information in the CRM system. Providing Secretarial / Administrative support to consultants. The ideal candidate will have the following: Proven experience in providing outstanding customer service in a fast-paced environment. Excellent interpersonal and communication skills, both verbal and written, with the ability to effectively engage and build rapport. Strong attention to detail and accuracy in processing payments and maintaining customer records. Ability to handle challenging customer interactions with patience, empathy, and professionalism. Proficiency in using CRM systems, experience using HubSpot would be advantageous but not essential. Ability to work effectively both independently and as part of a team, demonstrating flexibility in adapting to changing priorities. Hours for this role are Monday to Friday 8am - 4pm with a rota for late shifts of 10am - 6pm. Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact
Apr 20, 2024
Full time
Our esteemed client is currently seeking a highly skilled and motivated Customer Service Advisor to join their team based in Oldbury. As a Customer Service Advisor, you will play a key role in providing exceptional customer service and ensuring a seamless experience. Duties will include but not be limited to the following: Provide high-quality customer service, maintaining a friendly and professional demeanor at all times. Act as the primary point of contact, ensuring a smooth and efficient journey from start to finish. Assist with inquiries, appointments, and general information, providing accurate and timely responses both in-person and over the phone. Attend to any needs, concerns, and feedback, taking necessary actions to ensure satisfaction. Process card payments accurately and efficiently, following all necessary protocols and security measures. Collaborate with internal teams to resolve customer inquiries or issues promptly, demonstrating exceptional problem-solving skills. Maintain accurate customer records and update relevant information in the CRM system. Providing Secretarial / Administrative support to consultants. The ideal candidate will have the following: Proven experience in providing outstanding customer service in a fast-paced environment. Excellent interpersonal and communication skills, both verbal and written, with the ability to effectively engage and build rapport. Strong attention to detail and accuracy in processing payments and maintaining customer records. Ability to handle challenging customer interactions with patience, empathy, and professionalism. Proficiency in using CRM systems, experience using HubSpot would be advantageous but not essential. Ability to work effectively both independently and as part of a team, demonstrating flexibility in adapting to changing priorities. Hours for this role are Monday to Friday 8am - 4pm with a rota for late shifts of 10am - 6pm. Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact
We have a fantastic opportunity for a Stannah Live Advisor to join the Sales team, based at our showroom in Audenshaw. In this role as a Stannah Live Advisor you will be supporting our sales channels with telephone and webchat communications plus live online demonstration of our product range and functionality. As a member of our sales support team, your objective is to assist our customers decision making process both pre and post appointment by promoting the benefits of our world class Stairlifts and Homelifts. We are seeking an individual who demonstrates confident communication skills and excels in building relationships, all while maintaining a customer-centric approach. Responsibilities: Provide on demand and pre booked telephone, webchat and live video promotion of our products and features, in line with customer and business needs To gain a thorough understanding of the products sold by the Company and to develop an understanding of competitor products and pricing policies To develop the ability to assess the needs of the client through good questioning techniques and to use the assessment to safely promote products and features suited to the clients needs. To fully understand the sales process appropriate to the market and to develop optimum sales ability through active participation in regular meetings and training sessions. To positively contribute to team objectives and continual performance improvement To always maintain the highest standards of professionalism, honesty & integrity in keeping with the Companys position as market leader. To be flexible and available to meet the demands of our customers To achieve KPIs and other targets that may be set from time to time by the Sales Management Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Apr 20, 2024
Full time
We have a fantastic opportunity for a Stannah Live Advisor to join the Sales team, based at our showroom in Audenshaw. In this role as a Stannah Live Advisor you will be supporting our sales channels with telephone and webchat communications plus live online demonstration of our product range and functionality. As a member of our sales support team, your objective is to assist our customers decision making process both pre and post appointment by promoting the benefits of our world class Stairlifts and Homelifts. We are seeking an individual who demonstrates confident communication skills and excels in building relationships, all while maintaining a customer-centric approach. Responsibilities: Provide on demand and pre booked telephone, webchat and live video promotion of our products and features, in line with customer and business needs To gain a thorough understanding of the products sold by the Company and to develop an understanding of competitor products and pricing policies To develop the ability to assess the needs of the client through good questioning techniques and to use the assessment to safely promote products and features suited to the clients needs. To fully understand the sales process appropriate to the market and to develop optimum sales ability through active participation in regular meetings and training sessions. To positively contribute to team objectives and continual performance improvement To always maintain the highest standards of professionalism, honesty & integrity in keeping with the Companys position as market leader. To be flexible and available to meet the demands of our customers To achieve KPIs and other targets that may be set from time to time by the Sales Management Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Estate Agent Assistant Branch Manager Offered with an OUTSTANDING commission structure with up to 12% personal commission plus a 2% office override from day one of the existing pipeline. A generous salary package is guaranteed for high caliber Estate Agents with a £26,000 basic salary and on target earnings of up to £70,000. Estate Agent Assistant Branch Manager Having seen a significant improvement in trading conditions with increased levels of new business across the board and as one of the towns market leading Estate Agents they are now looking to expand on their existing talent of Top Class property professionals. Estate Agent Assistant Branch Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Estate Agent Assistant Branch Manager £26,000 basic salary and on target earnings of up to £70,000. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Apr 20, 2024
Full time
Estate Agent Assistant Branch Manager Offered with an OUTSTANDING commission structure with up to 12% personal commission plus a 2% office override from day one of the existing pipeline. A generous salary package is guaranteed for high caliber Estate Agents with a £26,000 basic salary and on target earnings of up to £70,000. Estate Agent Assistant Branch Manager Having seen a significant improvement in trading conditions with increased levels of new business across the board and as one of the towns market leading Estate Agents they are now looking to expand on their existing talent of Top Class property professionals. Estate Agent Assistant Branch Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Estate Agent Assistant Branch Manager £26,000 basic salary and on target earnings of up to £70,000. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Job Description At Connells , part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Kettering .OTE- £25,000 - Uncapped Commission - Career Progression A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS02867
Apr 20, 2024
Full time
Job Description At Connells , part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Kettering .OTE- £25,000 - Uncapped Commission - Career Progression A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS02867
Estate Agent Floating Branch Manager Are you an existing Estate Agent Branch Manager with a proven track record in Estate Agency and feeling unsettled or undervalued within your current position? If so, apply today! Estate Agent Floating Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Floating Branch Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Floating Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Estate Agent Floating Branch Manager 29,000 Basic Salary 50,000+ On Target Earnings Company Car or Car Allowance Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.
Apr 19, 2024
Full time
Estate Agent Floating Branch Manager Are you an existing Estate Agent Branch Manager with a proven track record in Estate Agency and feeling unsettled or undervalued within your current position? If so, apply today! Estate Agent Floating Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Floating Branch Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Floating Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Estate Agent Floating Branch Manager 29,000 Basic Salary 50,000+ On Target Earnings Company Car or Car Allowance Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.
Position Title: Telesales Advisor Salary: Starting from 22,000/year Bonus scheme - OTE 10k - 15k / year Contract type: Permanent position Location: Droitwich - own transport required Hours: Full time 5 days/week Our client based in Droitwich are on the lookout for a driven, customer-centric individual to join our team as a Telesales Advisor. In this role, you'll serve as the primary point of contact for our valued customers. Working alongside a close-knit team, your main responsibility will be to schedule sales appointments for our Sales Demonstrators, engaging in both inbound and outbound calls. Notably, cold calling is not part of this role. Key Responsibilities: Handle incoming customer calls promptly and professionally, addressing inquiries in a timely manner. Effectively convert inquiries into scheduled appointments for the sales team. Proactively conduct outbound calls to promote our products and services. Maintain accurate and comprehensive records of all customer interactions using our CRM system. Consistently meet or exceed targets for daily, weekly, and monthly call volumes and appointments. Capitalize on post-appointment sales opportunities and diligently follow up on quotation requests. Skills and Qualifications: Proven experience in telesales or a similar sales role. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Ability to work well under pressure and meet deadlines. Self-motivated with a positive attitude. Proficiency in Microsoft Office and CRM software. Benefits: Competitive salary starting from 22,000/year. Lucrative bonus scheme with OTE 10,000 - 15,000/year. Permanent position with opportunities for career advancement. Full-time hours (5 days/week) providing work-life balance. Training and development opportunities to enhance your skills. If you are ready to take the next step in your sales career and join a dynamic team, apply now!
Apr 19, 2024
Full time
Position Title: Telesales Advisor Salary: Starting from 22,000/year Bonus scheme - OTE 10k - 15k / year Contract type: Permanent position Location: Droitwich - own transport required Hours: Full time 5 days/week Our client based in Droitwich are on the lookout for a driven, customer-centric individual to join our team as a Telesales Advisor. In this role, you'll serve as the primary point of contact for our valued customers. Working alongside a close-knit team, your main responsibility will be to schedule sales appointments for our Sales Demonstrators, engaging in both inbound and outbound calls. Notably, cold calling is not part of this role. Key Responsibilities: Handle incoming customer calls promptly and professionally, addressing inquiries in a timely manner. Effectively convert inquiries into scheduled appointments for the sales team. Proactively conduct outbound calls to promote our products and services. Maintain accurate and comprehensive records of all customer interactions using our CRM system. Consistently meet or exceed targets for daily, weekly, and monthly call volumes and appointments. Capitalize on post-appointment sales opportunities and diligently follow up on quotation requests. Skills and Qualifications: Proven experience in telesales or a similar sales role. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Ability to work well under pressure and meet deadlines. Self-motivated with a positive attitude. Proficiency in Microsoft Office and CRM software. Benefits: Competitive salary starting from 22,000/year. Lucrative bonus scheme with OTE 10,000 - 15,000/year. Permanent position with opportunities for career advancement. Full-time hours (5 days/week) providing work-life balance. Training and development opportunities to enhance your skills. If you are ready to take the next step in your sales career and join a dynamic team, apply now!
Are you passionate about delivering excellent customer service? Do you consistently pay meticulous attention to detail? Do you relish the challenge of being a key part of a growing business? If so, a role as a customer service and sales support supervisor may be your perfect opportunity for you! As a successful, fast-growing business my client takes customer service seriously and they are keen to grow the department to ensure they continually improve their efforts to better serve their customers. They are seeking a conscientious, considerate customer service advisor to join their growing sales support team. The role requires a candidate who is passionate about delivering a high level of service, while consistently applying a customer-centric and positive mindset. A group of customer-centric problem-solvers, they are a family-run business that specialise in developing a portfolio of composite decking, cladding and fencing products to both B2B and B2C markets. They are investing heavily to ensure they stay at the forefront of their industry and they are seeking motivated salespeople to help us achieve this goal. Roles & Responsibilities Deal with customers directly to resolve issues in an efficient and timely manner, delivering a first-class customer service experience. Co-ordinate and deliver updates between their sales team, logistics department and their customers ensuring clear communication both internally and externally. Be the main point of contact for after sales queries and customer complaints. Execute customer resolutions and complaint handling procedures. Prepare and deliver customer service reports to wider management. Assist the wider sales team in dealing with end-to-end B2B and B2C sales enquiries. Liaise with both the sales team and logistics department to ensure order status updates are provided. Ensure customers and team members alike are informed on company-related updates, including delivery lead times and product updates. Monitor calls between the sales team and customers. Monitor product, service, and delivery issues, and report these to the wider management team for review. Maintain and continually build a high standard of product knowledge at all times. General adhoc daily duties/tasks. Skills Must have experience in the field of customer service at a supervisor level. Strong communicator who has the ability to build lasting relationships and resolve complaints in an efficient manner. Ability to adopt a consistently positive, go-do attitude. An ability to approach customer complaints and issues with a high degree of empathy. High integrity with a driven and energetic attitude and desire to progress. Excellent problem-solving skills. Initiating and leading tasks and processes, taking responsibility and being accountable, where relevant. Preferred, But Not Essential Skills & Experience Experience working for a building materials business. To effectively solve problems, a degree of technical knowledge around building materials would be preferred. Experience using a sales CRM and Sage accounting software.
Apr 19, 2024
Full time
Are you passionate about delivering excellent customer service? Do you consistently pay meticulous attention to detail? Do you relish the challenge of being a key part of a growing business? If so, a role as a customer service and sales support supervisor may be your perfect opportunity for you! As a successful, fast-growing business my client takes customer service seriously and they are keen to grow the department to ensure they continually improve their efforts to better serve their customers. They are seeking a conscientious, considerate customer service advisor to join their growing sales support team. The role requires a candidate who is passionate about delivering a high level of service, while consistently applying a customer-centric and positive mindset. A group of customer-centric problem-solvers, they are a family-run business that specialise in developing a portfolio of composite decking, cladding and fencing products to both B2B and B2C markets. They are investing heavily to ensure they stay at the forefront of their industry and they are seeking motivated salespeople to help us achieve this goal. Roles & Responsibilities Deal with customers directly to resolve issues in an efficient and timely manner, delivering a first-class customer service experience. Co-ordinate and deliver updates between their sales team, logistics department and their customers ensuring clear communication both internally and externally. Be the main point of contact for after sales queries and customer complaints. Execute customer resolutions and complaint handling procedures. Prepare and deliver customer service reports to wider management. Assist the wider sales team in dealing with end-to-end B2B and B2C sales enquiries. Liaise with both the sales team and logistics department to ensure order status updates are provided. Ensure customers and team members alike are informed on company-related updates, including delivery lead times and product updates. Monitor calls between the sales team and customers. Monitor product, service, and delivery issues, and report these to the wider management team for review. Maintain and continually build a high standard of product knowledge at all times. General adhoc daily duties/tasks. Skills Must have experience in the field of customer service at a supervisor level. Strong communicator who has the ability to build lasting relationships and resolve complaints in an efficient manner. Ability to adopt a consistently positive, go-do attitude. An ability to approach customer complaints and issues with a high degree of empathy. High integrity with a driven and energetic attitude and desire to progress. Excellent problem-solving skills. Initiating and leading tasks and processes, taking responsibility and being accountable, where relevant. Preferred, But Not Essential Skills & Experience Experience working for a building materials business. To effectively solve problems, a degree of technical knowledge around building materials would be preferred. Experience using a sales CRM and Sage accounting software.
Training Course Advisor/Customer Services Chesterfield, Derbyshire Office-based with Free Parking Woking Monday to Friday 8.30 am to 4.45 pm with 45 mins for lunch. Do you want to be part of a fantastic team who believe in teamwork, fantastic working environment? JOB ROLE We are seeking a Training course advisor, who has excellent customer services skills. Working for a forward-thinking training provider Liaising with potential and existing clients via the telephone and advising on the best courses that are available to the clients needs. Booking the courses in and sending the confirmations to members of the public and organisations Chasing clients before the prior date booked if not made payment. Able to keep the members of the public or organisations up to date if they want to re-schedule courses and advising when available. Able to demonstrate strong verbal and written communication skills. Complete admin tasks, including updating customer systems. Publishing training material Arranging new training requests Must have excellent customer services experience. Training experience is not required for this role, as full training is given, so can have worked either In a customer services role, or a varied admin role used to talking to people, recruitment, or estate agents backgrounds etc open to background for this role, as its more about how you deal with clients. SALARY AND BENEFITS Salary £22,238 to £26,000 per annum Monday to Friday 8.30 am to 4.45 pm with 45 mins lunch. Excellent promotional prospects Pension Healthcare
Apr 19, 2024
Full time
Training Course Advisor/Customer Services Chesterfield, Derbyshire Office-based with Free Parking Woking Monday to Friday 8.30 am to 4.45 pm with 45 mins for lunch. Do you want to be part of a fantastic team who believe in teamwork, fantastic working environment? JOB ROLE We are seeking a Training course advisor, who has excellent customer services skills. Working for a forward-thinking training provider Liaising with potential and existing clients via the telephone and advising on the best courses that are available to the clients needs. Booking the courses in and sending the confirmations to members of the public and organisations Chasing clients before the prior date booked if not made payment. Able to keep the members of the public or organisations up to date if they want to re-schedule courses and advising when available. Able to demonstrate strong verbal and written communication skills. Complete admin tasks, including updating customer systems. Publishing training material Arranging new training requests Must have excellent customer services experience. Training experience is not required for this role, as full training is given, so can have worked either In a customer services role, or a varied admin role used to talking to people, recruitment, or estate agents backgrounds etc open to background for this role, as its more about how you deal with clients. SALARY AND BENEFITS Salary £22,238 to £26,000 per annum Monday to Friday 8.30 am to 4.45 pm with 45 mins lunch. Excellent promotional prospects Pension Healthcare
I am currently recruiting for a Temporary Customer Service / Admin role starting immediately to work for a well-established medical company in Wythenshawe. This is a temporary position for 4 weeks, paying an hourly rate of GBP11.75 per hour. The main responsibilities are to provide a point of contact for patients and hospital staff and carry out general and specific administrative tasks surrounding appointments. This role is starting as soon as possible. You must hold a current DBS for the role, ideally checkable on the up-date service, however if its been issued in the last 3 months it may also be considered. Additionally, 2 clear references would be needed for this role. About The Role: Respond to all queries and requests for appointments from patients, doctors and other medical staff Answer telephone in a polite and efficient manner Deal with enquiries in a timely manner Input all information accurately onto the computer system Problem solving Deal with any administration for the department Essential Skills & Experience Must have previous Administration experience, and it would be an advantage to have worked within a medical environment Friendly and have proven customer service skills Must be IT literate, have strong customer service and telephone handling skills Able to prioritise workload and multitask About The Benefits Monday to Friday office hours, (phone number removed)pm or 9-5.30pm Weekly pay GBP11.75 an hour Easily accessible by public transport links Free parking available close by To Apply If this sounds like a role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Apr 19, 2024
Seasonal
I am currently recruiting for a Temporary Customer Service / Admin role starting immediately to work for a well-established medical company in Wythenshawe. This is a temporary position for 4 weeks, paying an hourly rate of GBP11.75 per hour. The main responsibilities are to provide a point of contact for patients and hospital staff and carry out general and specific administrative tasks surrounding appointments. This role is starting as soon as possible. You must hold a current DBS for the role, ideally checkable on the up-date service, however if its been issued in the last 3 months it may also be considered. Additionally, 2 clear references would be needed for this role. About The Role: Respond to all queries and requests for appointments from patients, doctors and other medical staff Answer telephone in a polite and efficient manner Deal with enquiries in a timely manner Input all information accurately onto the computer system Problem solving Deal with any administration for the department Essential Skills & Experience Must have previous Administration experience, and it would be an advantage to have worked within a medical environment Friendly and have proven customer service skills Must be IT literate, have strong customer service and telephone handling skills Able to prioritise workload and multitask About The Benefits Monday to Friday office hours, (phone number removed)pm or 9-5.30pm Weekly pay GBP11.75 an hour Easily accessible by public transport links Free parking available close by To Apply If this sounds like a role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Elevation Recruitment Group
Chesterfield, Derbyshire
Chesterfield Customer Experience Advisor Monday to Friday, 8.45am to 5.00pm with a 45 minute break for lunch Elevation Recruitment is exclusively representing a leading business in Chesterfield, seeking a dynamic individual for the position of Customer Experience Advisor. This role plays a crucial part in providing exceptional inbound and outbound customer support to both B2B and B2C segments. Responsibilities of the Customer Experience Advisor: Serve as the primary point of contact for customers requiring second-level support Effectively resolve customer queries using internal processes and maintain a high standard of service Offer professional, thorough, and accurate support to internal departments regarding customer queries Escalate queries to management where necessary Maintaining an accurate customer database Necessary experience of the Customer Experience Advisor: Possess excellent communication skills, both written and verbal Demonstrated experience in a fast paced, customer environment Able to work under pressure Efficient organisational skills If you are a motivated individual with a passion for delivering outstanding customer experiences and meet the criteria outlined above, we encourage you to apply.
Apr 19, 2024
Full time
Chesterfield Customer Experience Advisor Monday to Friday, 8.45am to 5.00pm with a 45 minute break for lunch Elevation Recruitment is exclusively representing a leading business in Chesterfield, seeking a dynamic individual for the position of Customer Experience Advisor. This role plays a crucial part in providing exceptional inbound and outbound customer support to both B2B and B2C segments. Responsibilities of the Customer Experience Advisor: Serve as the primary point of contact for customers requiring second-level support Effectively resolve customer queries using internal processes and maintain a high standard of service Offer professional, thorough, and accurate support to internal departments regarding customer queries Escalate queries to management where necessary Maintaining an accurate customer database Necessary experience of the Customer Experience Advisor: Possess excellent communication skills, both written and verbal Demonstrated experience in a fast paced, customer environment Able to work under pressure Efficient organisational skills If you are a motivated individual with a passion for delivering outstanding customer experiences and meet the criteria outlined above, we encourage you to apply.
Overview Job title: Customer Service Advisor Working Hours: Monday -Friday 9-5 Job Type: Temporary 6-12 months contract with possibility of permanent contract thereafter Location: Bradford Salary: 12.38 per hour or 24,150 Is customer service at the heart of what you do? See yourself as an excellent problem solver? Pride yourself on delivering great service? If so this is the role for you. As a Customer Service Advisor you will be tasked with providing a professional, high quality and customer focused service ensuring all internal and external contacts are answered politely and promptly within the agreed service standards. Within this role you will liaise with customers via phone calls, emails, voice-mails, texts across a broad range of topics. To deliver customer service excellence. Politely and professionally answering all calls, emails, voice-mails and texts offered within agreed timescales and service standards. Deliver First Contact Resolution by completing all enquiries and transactions without referral to another source wherever possible. Efficiently handle the peaks and troughs in workload associated with all housing related enquiries. Accurately input information into computer systems. Consistently deliver an excellent customer service within focused targets as specified. To challenge existing procedures to help develop better working practices and improve service delivery to customers. Share knowledge and work collaboratively to improve personal and team performance To complete all outbound activities in line with team objectives Operate within relevant company policies Any other duties as may reasonably be required as directed by the Team Manager or Customer Contact Manager. About you? Able to demonstrate a proficient level of numeracy and literacy either through demonstrable work experience or qualifications (equivalent to GCSE pass in English and Mathematics) Excellent communication skills including clear written and spoken English Excellent customer care and interpersonal skills. Experience of customer service focused work, in either a face to face or telephone environment A basic knowledge of Contact Centre processes and telephone systems Knowledge of housing management and services. (desirable) Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Apr 19, 2024
Seasonal
Overview Job title: Customer Service Advisor Working Hours: Monday -Friday 9-5 Job Type: Temporary 6-12 months contract with possibility of permanent contract thereafter Location: Bradford Salary: 12.38 per hour or 24,150 Is customer service at the heart of what you do? See yourself as an excellent problem solver? Pride yourself on delivering great service? If so this is the role for you. As a Customer Service Advisor you will be tasked with providing a professional, high quality and customer focused service ensuring all internal and external contacts are answered politely and promptly within the agreed service standards. Within this role you will liaise with customers via phone calls, emails, voice-mails, texts across a broad range of topics. To deliver customer service excellence. Politely and professionally answering all calls, emails, voice-mails and texts offered within agreed timescales and service standards. Deliver First Contact Resolution by completing all enquiries and transactions without referral to another source wherever possible. Efficiently handle the peaks and troughs in workload associated with all housing related enquiries. Accurately input information into computer systems. Consistently deliver an excellent customer service within focused targets as specified. To challenge existing procedures to help develop better working practices and improve service delivery to customers. Share knowledge and work collaboratively to improve personal and team performance To complete all outbound activities in line with team objectives Operate within relevant company policies Any other duties as may reasonably be required as directed by the Team Manager or Customer Contact Manager. About you? Able to demonstrate a proficient level of numeracy and literacy either through demonstrable work experience or qualifications (equivalent to GCSE pass in English and Mathematics) Excellent communication skills including clear written and spoken English Excellent customer care and interpersonal skills. Experience of customer service focused work, in either a face to face or telephone environment A basic knowledge of Contact Centre processes and telephone systems Knowledge of housing management and services. (desirable) Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Adecco are looking for a sales advisor to join our client based in Peterborough. This role is suitable for someone with the desire to hit targets and who can demonstrate good customer service skills and a stable work history. You will be responsible for providing great customer service to all customers and promoting the product range and some of your main responsibilities will include: Carrying out customer calls with use of the company diary and call systems Managing your own leads to give you the best chance of conversion Effectively selling the product range options to new customers over the phone Previous sales experience is beneficial but is not essential. What is essential is a good work-ethic, the ability to manage your own workload and motivation. In return for the above responsibilities, you will be offered the below benefits: Competitive salary - starting salary 21,000pa Good monthly bonus potential Interviews are currently taking place so if you are interested in the job or know anyone who might be and would like more information on the role and business, please contact Dawn Wesby at Adecco Peterborough asap! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Full time
Adecco are looking for a sales advisor to join our client based in Peterborough. This role is suitable for someone with the desire to hit targets and who can demonstrate good customer service skills and a stable work history. You will be responsible for providing great customer service to all customers and promoting the product range and some of your main responsibilities will include: Carrying out customer calls with use of the company diary and call systems Managing your own leads to give you the best chance of conversion Effectively selling the product range options to new customers over the phone Previous sales experience is beneficial but is not essential. What is essential is a good work-ethic, the ability to manage your own workload and motivation. In return for the above responsibilities, you will be offered the below benefits: Competitive salary - starting salary 21,000pa Good monthly bonus potential Interviews are currently taking place so if you are interested in the job or know anyone who might be and would like more information on the role and business, please contact Dawn Wesby at Adecco Peterborough asap! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Insurance Customer Service Advisor Salary - 25k + Commission Hours - Full time permanent - Monday to Friday 09:00 - 17:00 Location : Manchester The role of a Insurance Customer Service Advisor encompasses managing the entire customer experience. This includes delivering customer service, handling insurance renewals, and providing administrative support related to insurance requirements. Whether through phone calls, in-person interactions, postal services, email, website interactions, or referrals, the advisor ensures adherence to both company policies and Financial Conduct Authority (FCA) regulations. The primary focus is on delivering an optimal customer journey. The role of a Insurance Customer Service Advisor : Excellent customer service/communication skills Customer service oriented with customer support experience An ability to learn quickly and work in a fast-paced environment Managing insurance renewals Managing the full customer service journey To be outgoing and driven What we offer: What's in it for you? Bonus scheme Commission pay Free on site car parking Performance bonus Fun working environment Requirements 1+ year experience within customer service/renewals Insurance Customer Service (preferred but not essential) This is an amazing opportunity not to be missed Apply ASAP for immediate consideration! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 19, 2024
Full time
Insurance Customer Service Advisor Salary - 25k + Commission Hours - Full time permanent - Monday to Friday 09:00 - 17:00 Location : Manchester The role of a Insurance Customer Service Advisor encompasses managing the entire customer experience. This includes delivering customer service, handling insurance renewals, and providing administrative support related to insurance requirements. Whether through phone calls, in-person interactions, postal services, email, website interactions, or referrals, the advisor ensures adherence to both company policies and Financial Conduct Authority (FCA) regulations. The primary focus is on delivering an optimal customer journey. The role of a Insurance Customer Service Advisor : Excellent customer service/communication skills Customer service oriented with customer support experience An ability to learn quickly and work in a fast-paced environment Managing insurance renewals Managing the full customer service journey To be outgoing and driven What we offer: What's in it for you? Bonus scheme Commission pay Free on site car parking Performance bonus Fun working environment Requirements 1+ year experience within customer service/renewals Insurance Customer Service (preferred but not essential) This is an amazing opportunity not to be missed Apply ASAP for immediate consideration! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Services Advisor Islington 23 per hour (umbrella) Full Time Contract ( 3 months ) Novax Recruitment is actively seeking a Customer Services Advisor in Islington. This is a contract without a scope for extension working full time hours. The job: To ensure complaints are dealt with and responded to within time frames and monthly targets are met. To ensure that all duties are being carried out satisfactorily and to the required professional standard and the processing of payments and invoices as required. To attend and minute meetings, including public meetings, as directed by the CSM. To maintain effective internal communication systems to ensure the speedy generation and receipt of information Assist the CSM in ensuring that internal and external meetings are serviced and surgeries are held to enable customers to engage with the service The candidate: Previous experience in a similar role within a local authority is essential Considerable proven administrative and finance experience including extensive experience of office computer and cash handling systems Considerable proven experience of delivering front line customer focused services, including experience of responding to and resolving complaints Experience of working in a construction or contract administration environment with knowledge of contracts, maintenance and project management Experience of working in a social housing environment Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed)
Apr 19, 2024
Contractor
Customer Services Advisor Islington 23 per hour (umbrella) Full Time Contract ( 3 months ) Novax Recruitment is actively seeking a Customer Services Advisor in Islington. This is a contract without a scope for extension working full time hours. The job: To ensure complaints are dealt with and responded to within time frames and monthly targets are met. To ensure that all duties are being carried out satisfactorily and to the required professional standard and the processing of payments and invoices as required. To attend and minute meetings, including public meetings, as directed by the CSM. To maintain effective internal communication systems to ensure the speedy generation and receipt of information Assist the CSM in ensuring that internal and external meetings are serviced and surgeries are held to enable customers to engage with the service The candidate: Previous experience in a similar role within a local authority is essential Considerable proven administrative and finance experience including extensive experience of office computer and cash handling systems Considerable proven experience of delivering front line customer focused services, including experience of responding to and resolving complaints Experience of working in a construction or contract administration environment with knowledge of contracts, maintenance and project management Experience of working in a social housing environment Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed)