About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Northampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 19, 2024
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Northampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Our client based in a rural location just outside of Oxford requires a Customer Support Coordinator to join their established team to support the scheduling and booking customer appointments. As the Customer Support Coordinator you will: . Receive calls from Customers and book appointments . Escalate any issues to ensure a solution is reached quickly . Record appointments on the system and follow up with customers . Creating letters to send to clients . Monitoring the email inbox, responding to queries The ideal Customer Support Coordinator will have an excellent telephone manner together with the ability to plan and co-ordinate a busy diary of appointments. Benefits include: . 23 days holiday + bank holidays . Company social events . On-site parking . Health & wellbeing programme . Company events . Store discount This is a full-time office based role and due to rural location, transport will be required. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search!
Apr 19, 2024
Full time
Our client based in a rural location just outside of Oxford requires a Customer Support Coordinator to join their established team to support the scheduling and booking customer appointments. As the Customer Support Coordinator you will: . Receive calls from Customers and book appointments . Escalate any issues to ensure a solution is reached quickly . Record appointments on the system and follow up with customers . Creating letters to send to clients . Monitoring the email inbox, responding to queries The ideal Customer Support Coordinator will have an excellent telephone manner together with the ability to plan and co-ordinate a busy diary of appointments. Benefits include: . 23 days holiday + bank holidays . Company social events . On-site parking . Health & wellbeing programme . Company events . Store discount This is a full-time office based role and due to rural location, transport will be required. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search!
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. We have a great opportunity for a Quality Manager to join the VolkerStevin team. You will be responsible for ensuring sites and departments are in compliance with company procedures, carry out audits and inspections in line with management system requirements, provide support to the site teams and the wider business, be an active part of supporting key initiatives and supporting business development and continual improvement. This will be a roving role covering projects in the North West region (and other parts of the country as required). About you Carry out site audits and inspections and departmental audits to meet, as a minimum, the requirements of the management system in addition to supplier audits as required. Support third party and supply chain audit requirements where requested. Provide reports on assurance and compliance with the management systems and performance against client requirements and audits, inspections and NCRS. Provide support to the sites, providing guidance, and supporting site activities, such as initiatives and other continual improvement projects. Applicant will require security clearance and be a British national. Support key project level challenges and developments. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Apr 19, 2024
Full time
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. We have a great opportunity for a Quality Manager to join the VolkerStevin team. You will be responsible for ensuring sites and departments are in compliance with company procedures, carry out audits and inspections in line with management system requirements, provide support to the site teams and the wider business, be an active part of supporting key initiatives and supporting business development and continual improvement. This will be a roving role covering projects in the North West region (and other parts of the country as required). About you Carry out site audits and inspections and departmental audits to meet, as a minimum, the requirements of the management system in addition to supplier audits as required. Support third party and supply chain audit requirements where requested. Provide reports on assurance and compliance with the management systems and performance against client requirements and audits, inspections and NCRS. Provide support to the sites, providing guidance, and supporting site activities, such as initiatives and other continual improvement projects. Applicant will require security clearance and be a British national. Support key project level challenges and developments. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Sales Advisor 25,000 per annum, plus quarterly bonus, with a realistic OTE of 27,700 Hybrid/ Remote, with occasional travel to office in Littlehampton for training, meetings etc. Permanent - Monday to Friday, 37.5 hours per week, 08:45am - 17:15pm, with some flexibility available Opportunity to develop or kick start your sales career Full training given Would you like to work within a rewarding and motivating account management role, where you can make a difference to people's lives? We are currently supporting our client to grow their Internal Sales Department by 4 team members. Here you would be introducing new/ additional products to their loyal client base. Our client provides vital medical products that help their clients to lead normal lives. They have been established for approximately 40 years and started as a family run business, who have maintained their focus on providing the best customer service, as well as looking after their own employees. Benefits of working for our client are as follows: 25 days annual leave + statutory Bank Holidays 1 day's paid leave for volunteering each year Annual pay review Auto-enrolment into the company pension, with option to enrol in to the enhanced scheme Private medical scheme enrolment available following successful completion of probation Life insurance for 10 x salary from commencement Bespoke employee reward platform, offering discounts across major retailers and access to an online Wellbeing Centre! Ride to work scheme offering savings of up to 42% on the cost of a new bike and accessories Employee Assistance Programme, offering many services, including; GP consultation, Second Medical Opinion, Mental Health Support, Life event counselling, Get fit programme and many more The role: As an Internal Sales Advisor, you will be targeted on cross selling/ up selling medical products to the existing client base. They may already be on a regular prescription and you will have the opportunity to offer them new products that could benefit them and make their lives easier. On a daily basis you will be building relationships, providing product information and guiding them through product access, as well as updating the database and working alongside the customer service team. This role will contribute to top-line revenue growth, customer acquisition and retention levels, and profitability. Experience required: Most importantly you will possess excellent customer service skills Confident communicating over the telephone Computer literacy, with the ability to easily learn in house systems, as well as Microsoft office MUST be driven and motivated towards working to targets with a drive to succeed ALL customer service backgrounds will be considered - personality is key It would be advantageous to have: Previous customer service/ call centre/ telesales/ sales experience Educated to GCSE standard If you have worked with any medical companies before, it would be hugely beneficial If this role sounds of interest, please do get in touch right away (phone number removed), or apply on line, or both Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.
Apr 19, 2024
Full time
Sales Advisor 25,000 per annum, plus quarterly bonus, with a realistic OTE of 27,700 Hybrid/ Remote, with occasional travel to office in Littlehampton for training, meetings etc. Permanent - Monday to Friday, 37.5 hours per week, 08:45am - 17:15pm, with some flexibility available Opportunity to develop or kick start your sales career Full training given Would you like to work within a rewarding and motivating account management role, where you can make a difference to people's lives? We are currently supporting our client to grow their Internal Sales Department by 4 team members. Here you would be introducing new/ additional products to their loyal client base. Our client provides vital medical products that help their clients to lead normal lives. They have been established for approximately 40 years and started as a family run business, who have maintained their focus on providing the best customer service, as well as looking after their own employees. Benefits of working for our client are as follows: 25 days annual leave + statutory Bank Holidays 1 day's paid leave for volunteering each year Annual pay review Auto-enrolment into the company pension, with option to enrol in to the enhanced scheme Private medical scheme enrolment available following successful completion of probation Life insurance for 10 x salary from commencement Bespoke employee reward platform, offering discounts across major retailers and access to an online Wellbeing Centre! Ride to work scheme offering savings of up to 42% on the cost of a new bike and accessories Employee Assistance Programme, offering many services, including; GP consultation, Second Medical Opinion, Mental Health Support, Life event counselling, Get fit programme and many more The role: As an Internal Sales Advisor, you will be targeted on cross selling/ up selling medical products to the existing client base. They may already be on a regular prescription and you will have the opportunity to offer them new products that could benefit them and make their lives easier. On a daily basis you will be building relationships, providing product information and guiding them through product access, as well as updating the database and working alongside the customer service team. This role will contribute to top-line revenue growth, customer acquisition and retention levels, and profitability. Experience required: Most importantly you will possess excellent customer service skills Confident communicating over the telephone Computer literacy, with the ability to easily learn in house systems, as well as Microsoft office MUST be driven and motivated towards working to targets with a drive to succeed ALL customer service backgrounds will be considered - personality is key It would be advantageous to have: Previous customer service/ call centre/ telesales/ sales experience Educated to GCSE standard If you have worked with any medical companies before, it would be hugely beneficial If this role sounds of interest, please do get in touch right away (phone number removed), or apply on line, or both Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.
We are recruiting for a global organisation who are looking to expand their field-based team. This role will provide cover for Business Advisors during holidays and absence to ensure continuous achievement of the Company objectives and KPIs. The Agile Business Advisor is often deployed flexibly across a wider area, which could mean you spend time away from home for up to a week on occasions. This position will involve planning your journey to visit customers throughout the day. You will build business relationships with the customers, educating them on the product range, responding to stock and point of sale issues. Supporting on new promotional product launches by using your negotiation and influencing skills. You will be working towards weekly, monthly and annual targets, analysing and recording data to plan all your activities. Although no specific experience is necessary as full training will be provided, you will however be confident and an excellent communicator who builds rapport easily. Key skills for this position To be a strong organiser with the ability to problem solve and be proactive. The position will require an element of administration and reporting. Salary & Benefits £37,000 Per Annum 16% Non-Contributory Pensions Scheme Company Car, Fuel and Credit Card for Expenses Bonus Scheme up to £5,400 per annum, based on performance £2,048 annual allowance Flexible working hours The above is a brief outline of what our client has to offer in terms of employment and benefits. We have highlighted the key aspects and some of their benefits. If you are interested in finding out more about this role, get in touch today! Clockwork Recruitment is acting as an Employment Agency in relation to this vacancyWe can only consider you for this role if you are currently eligible to work in the UK
Apr 19, 2024
Full time
We are recruiting for a global organisation who are looking to expand their field-based team. This role will provide cover for Business Advisors during holidays and absence to ensure continuous achievement of the Company objectives and KPIs. The Agile Business Advisor is often deployed flexibly across a wider area, which could mean you spend time away from home for up to a week on occasions. This position will involve planning your journey to visit customers throughout the day. You will build business relationships with the customers, educating them on the product range, responding to stock and point of sale issues. Supporting on new promotional product launches by using your negotiation and influencing skills. You will be working towards weekly, monthly and annual targets, analysing and recording data to plan all your activities. Although no specific experience is necessary as full training will be provided, you will however be confident and an excellent communicator who builds rapport easily. Key skills for this position To be a strong organiser with the ability to problem solve and be proactive. The position will require an element of administration and reporting. Salary & Benefits £37,000 Per Annum 16% Non-Contributory Pensions Scheme Company Car, Fuel and Credit Card for Expenses Bonus Scheme up to £5,400 per annum, based on performance £2,048 annual allowance Flexible working hours The above is a brief outline of what our client has to offer in terms of employment and benefits. We have highlighted the key aspects and some of their benefits. If you are interested in finding out more about this role, get in touch today! Clockwork Recruitment is acting as an Employment Agency in relation to this vacancyWe can only consider you for this role if you are currently eligible to work in the UK
We are recruiting for a global organisation who are looking to expand their field-based team. This role will provide cover for Business Advisors during holidays and absence to ensure continuous achievement of the Company objectives and KPIs. The Agile Business Advisor is often deployed flexibly across a wider area, which could mean you spend time away from home for up to a week on occasions. This position will involve planning your journey to visit customers throughout the day. You will build business relationships with the customers, educating them on the product range, responding to stock and point of sale issues. Supporting on new promotional product launches by using your negotiation and influencing skills. You will be working towards weekly, monthly and annual targets, analysing and recording data to plan all your activities. Although no specific experience is necessary as full training will be provided, you will however be confident and an excellent communicator who builds rapport easily. Key skills for this position To be a strong organiser with the ability to problem solve and be proactive. The position will require an element of administration and reporting. Salary & Benefits £34,000 Per Annum 16% Non-Contributory Pensions Scheme Company Car, Fuel and Credit Card for Expenses Bonus Scheme up to £5,400 per annum, based on performance £2,048 annual allowance Flexible working hours The above is a brief outline of what our client has to offer in terms of employment and benefits. We have highlighted the key aspects and some of their benefits. If you are interested in finding out more about this role, get in touch today! Clockwork Recruitment is acting as an Employment Agency in relation to this vacancyWe can only consider you for this role if you are currently eligible to work in the UK
Apr 19, 2024
Full time
We are recruiting for a global organisation who are looking to expand their field-based team. This role will provide cover for Business Advisors during holidays and absence to ensure continuous achievement of the Company objectives and KPIs. The Agile Business Advisor is often deployed flexibly across a wider area, which could mean you spend time away from home for up to a week on occasions. This position will involve planning your journey to visit customers throughout the day. You will build business relationships with the customers, educating them on the product range, responding to stock and point of sale issues. Supporting on new promotional product launches by using your negotiation and influencing skills. You will be working towards weekly, monthly and annual targets, analysing and recording data to plan all your activities. Although no specific experience is necessary as full training will be provided, you will however be confident and an excellent communicator who builds rapport easily. Key skills for this position To be a strong organiser with the ability to problem solve and be proactive. The position will require an element of administration and reporting. Salary & Benefits £34,000 Per Annum 16% Non-Contributory Pensions Scheme Company Car, Fuel and Credit Card for Expenses Bonus Scheme up to £5,400 per annum, based on performance £2,048 annual allowance Flexible working hours The above is a brief outline of what our client has to offer in terms of employment and benefits. We have highlighted the key aspects and some of their benefits. If you are interested in finding out more about this role, get in touch today! Clockwork Recruitment is acting as an Employment Agency in relation to this vacancyWe can only consider you for this role if you are currently eligible to work in the UK
The company we're recruiting for are going through a period of expansion and as a result would like Office Angels to recruit a Customer Service Advisor to work in their modern offices based in Ashford. The Office Manager would like to recruit someone who is positive and enthusiastic to join their team of 10. You'll need to be a helpful and outgoing person who can get along with and support others. As a Customer Service Advisor you'll be the primary customer point of contact for the business taking in bound calls and meeting customers who "drop in" to the office, dealing with all manner of customer queries, policy changes and claims processing. You'll receive excellent training at this reputable business and there's also opportunities to progress in your career. Please find all the details below: Job Title : Insurance Customer Service Advisor Location: Ashford, Kent Salary: 21,000 - 22,000 Hybrid: 12 days working from home per year, subject to Manager agreement, ensuring the offices can remain open for customers. Hours: Monday-Friday, 9am-5pm Exceptional Benefits: A supportive and friendly working environment 26 days annual leave plus bank holidays Birthday day off in addition to annual leave Option to buy/sell 5 days holiday per year Health Cash Plan Death in Service Pension Free Parking at all of the offices Fortnightly fruit deliveries Team lunch provided once a month Team social events twice a year As a Customer Service Advisor your responsibilities will include: Review and advise customers on insurance requirements Identify and initiate cross-selling opportunities/activities Acquire and maintain knowledge of the insurance products and Product Licences Administer client instructions to meet compliance standards including processing and dispatch of documentation within required timeframes and quality standards Deal with insurance claims within authority levels and in accordance with claims standards Implement customer money collection to meet key financial requirements and the company credit control policy To develop and sustain effective working relationships with customers and colleagues To comply with all applicable sections of the General Insurance Compliance Manual, Claims Guide and local agency procedures To perform other duties requested by your Line Manager You'll be the perfect match for this client if you: Previous Customer Service experience Enthusiasm to work, learn and develop a career in the insurance sector Excellent organisation and time management skills Ability to manage own workload Good IT skills especially Microsoft Office Outlook, Work & Excel Great communication skills and a good telephone manner Willingness to learn new skills Be able to problem solve and use own initiative whilst demonstrating attributes of honesty, integrity, due care, skill and diligence Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Full time
The company we're recruiting for are going through a period of expansion and as a result would like Office Angels to recruit a Customer Service Advisor to work in their modern offices based in Ashford. The Office Manager would like to recruit someone who is positive and enthusiastic to join their team of 10. You'll need to be a helpful and outgoing person who can get along with and support others. As a Customer Service Advisor you'll be the primary customer point of contact for the business taking in bound calls and meeting customers who "drop in" to the office, dealing with all manner of customer queries, policy changes and claims processing. You'll receive excellent training at this reputable business and there's also opportunities to progress in your career. Please find all the details below: Job Title : Insurance Customer Service Advisor Location: Ashford, Kent Salary: 21,000 - 22,000 Hybrid: 12 days working from home per year, subject to Manager agreement, ensuring the offices can remain open for customers. Hours: Monday-Friday, 9am-5pm Exceptional Benefits: A supportive and friendly working environment 26 days annual leave plus bank holidays Birthday day off in addition to annual leave Option to buy/sell 5 days holiday per year Health Cash Plan Death in Service Pension Free Parking at all of the offices Fortnightly fruit deliveries Team lunch provided once a month Team social events twice a year As a Customer Service Advisor your responsibilities will include: Review and advise customers on insurance requirements Identify and initiate cross-selling opportunities/activities Acquire and maintain knowledge of the insurance products and Product Licences Administer client instructions to meet compliance standards including processing and dispatch of documentation within required timeframes and quality standards Deal with insurance claims within authority levels and in accordance with claims standards Implement customer money collection to meet key financial requirements and the company credit control policy To develop and sustain effective working relationships with customers and colleagues To comply with all applicable sections of the General Insurance Compliance Manual, Claims Guide and local agency procedures To perform other duties requested by your Line Manager You'll be the perfect match for this client if you: Previous Customer Service experience Enthusiasm to work, learn and develop a career in the insurance sector Excellent organisation and time management skills Ability to manage own workload Good IT skills especially Microsoft Office Outlook, Work & Excel Great communication skills and a good telephone manner Willingness to learn new skills Be able to problem solve and use own initiative whilst demonstrating attributes of honesty, integrity, due care, skill and diligence Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role description Over the past two years the current Chief Operating Officer has successfully taken the Cathedral through the governance and organisational changes required to conform to the Cathedrals Measure, enabling the Cathedral to become registered with the Charity Commission for England and Wales at the start of this year. After 11 years working in both finance and as COO, the current post holder is now moving on to become the first COO at a local secondary school. The Cathedral Chapter is therefore seeking to appoint a full-time Chief Operating Officer to lead us forward in this new era and contribute across a number of strategic and managerial aspects of Cathedral life. Our new COO will drive and manage the delivery of the Cathedral's strategy and will work with the Chapter to ensure that the Cathedral is effectively and efficiently run. They will have a key role in the delivery of the Cathedral's recently updated vision and mission priorities. The successful candidate will report to the Dean, have oversight of all operations within the Cathedral, provide support to the Chapter in its strategic planning, and be responsible for finance, governance, administration, property and for staff who are employed to support the Cathedral's work. They will need to have experience of being responsible for a broad range of operational functions, an understanding of working within a complex governance and charitable structure, be able to inspire our staff team and have the desire and motivation to nurture and encourage a strong sense of community. For the right candidate this offers an exciting and inspirational opportunity. Main purpose of role The Chief Operating Officer (COO) is the most senior lay officer and their relationship with the Dean is key. The COO role acts as a link between the lay and the clergy staff members, between the business of making a Cathedral run and the Cathedral as a place of worship. The COO supports the Dean, working in partnership with the Chapter and has overall responsibility for the effective and efficient business administration and operations of the Cathedral. The COO contributes to the formulation and implementation of the Cathedral's strategy through participation at Chapter and with the Senior Management Team. As Clerk to the Chapter, he/she is the adviser on issues of governance and good practice and ensures compliance with all policies and procedures and relevant statutory legislation. As well as being the clerk to the Chapter, the COO attends the following Chapter committees: Finance, Audit and Risk and Nominations. The COO also attends the Fabric Advisory Committee, the College of Canons, the Alban Foundation, and the Music Trust and Education Trust meetings. Our next COO will inspire and grow the staff team to enable them to fulfil their potential and play their part to help the Cathedral meet our agreed vision and strategy. The COO reports to the Dean. The COO's direct reports comprise: Head of Finance, the Head of Development and Fundraising, the Head of Marketing and Visitor Experience, the Director of Property and Fabric, and the Head of HR & Office Support. The COO chairs the Senior Management Team. A planned restructure of the finance team has recently been completed following registration with the Charity Commission for England and Wales on 1 March 2024. Therefore, the Cathedral will very shortly be recruiting for a Chief Finance Officer (CFO) who will report directly to the COO. It is hoped the successful COO candidate will have an opportunity to be involved in the recruitment for the CFO post. Until the CFO is appointed, the existing finance structure of Head of Finance and Finance Assistant will remain in place. Once implemented, the new finance team structure will comprise a part time CFO and highly experienced full time Finance Manager. The COO oversees the care and conservation of the fabric of the Cathedral church and its estate, taking into account the expert views of the Cathedral's Fabric Advisory Committee and other independent regulatory bodies. The COO manages the Cathedral's relationship with the Cathedral Architect and Cathedral Archaeologist. The COO has oversight and leadership in the generation of additional income from commercial events and activities. The post-holder is a director of Cathedral Enterprises (St Albans) Ltd, a trading company wholly owned by the Cathedral responsible for the retail, catering and venue hire operations. The COO has overall supervisory responsibility for all 50 lay employees, several of whom work part-time, and an annual operating budget of £2-£3 million, plus funded fabric projects amounting to anything between £250,000 to £4million a year. The COO also works closely with the Cathedral Wardens and lead volunteer roles at the Cathedral. The COO is the senior responsible officer for data protection, health and safety and security. They also have strategic oversight of the Cathedral's risk management processes. The COO is supported in the area of Safeguarding by the Cathedral Safeguarding Officer who reports to the Canon for Mission and Pastoral Care and attends the Safeguarding Committee meetings. The deadline for applications: Friday 17 May. Interviews: Monday 3 June. Shortlisted candidates will be asked to complete some online assessments and have a remote feedback session with a Chartered Occupational Psychologist, coordinated by Green Park Recruitment Consultants before interviews on 3 June Shortlisted candidates will also be offered information gathering meetings with the Diocesan Secretary, Chair of the Finance Committee & Head of Finance - meeting the latter 2 in a single meeting.
Apr 19, 2024
Full time
Role description Over the past two years the current Chief Operating Officer has successfully taken the Cathedral through the governance and organisational changes required to conform to the Cathedrals Measure, enabling the Cathedral to become registered with the Charity Commission for England and Wales at the start of this year. After 11 years working in both finance and as COO, the current post holder is now moving on to become the first COO at a local secondary school. The Cathedral Chapter is therefore seeking to appoint a full-time Chief Operating Officer to lead us forward in this new era and contribute across a number of strategic and managerial aspects of Cathedral life. Our new COO will drive and manage the delivery of the Cathedral's strategy and will work with the Chapter to ensure that the Cathedral is effectively and efficiently run. They will have a key role in the delivery of the Cathedral's recently updated vision and mission priorities. The successful candidate will report to the Dean, have oversight of all operations within the Cathedral, provide support to the Chapter in its strategic planning, and be responsible for finance, governance, administration, property and for staff who are employed to support the Cathedral's work. They will need to have experience of being responsible for a broad range of operational functions, an understanding of working within a complex governance and charitable structure, be able to inspire our staff team and have the desire and motivation to nurture and encourage a strong sense of community. For the right candidate this offers an exciting and inspirational opportunity. Main purpose of role The Chief Operating Officer (COO) is the most senior lay officer and their relationship with the Dean is key. The COO role acts as a link between the lay and the clergy staff members, between the business of making a Cathedral run and the Cathedral as a place of worship. The COO supports the Dean, working in partnership with the Chapter and has overall responsibility for the effective and efficient business administration and operations of the Cathedral. The COO contributes to the formulation and implementation of the Cathedral's strategy through participation at Chapter and with the Senior Management Team. As Clerk to the Chapter, he/she is the adviser on issues of governance and good practice and ensures compliance with all policies and procedures and relevant statutory legislation. As well as being the clerk to the Chapter, the COO attends the following Chapter committees: Finance, Audit and Risk and Nominations. The COO also attends the Fabric Advisory Committee, the College of Canons, the Alban Foundation, and the Music Trust and Education Trust meetings. Our next COO will inspire and grow the staff team to enable them to fulfil their potential and play their part to help the Cathedral meet our agreed vision and strategy. The COO reports to the Dean. The COO's direct reports comprise: Head of Finance, the Head of Development and Fundraising, the Head of Marketing and Visitor Experience, the Director of Property and Fabric, and the Head of HR & Office Support. The COO chairs the Senior Management Team. A planned restructure of the finance team has recently been completed following registration with the Charity Commission for England and Wales on 1 March 2024. Therefore, the Cathedral will very shortly be recruiting for a Chief Finance Officer (CFO) who will report directly to the COO. It is hoped the successful COO candidate will have an opportunity to be involved in the recruitment for the CFO post. Until the CFO is appointed, the existing finance structure of Head of Finance and Finance Assistant will remain in place. Once implemented, the new finance team structure will comprise a part time CFO and highly experienced full time Finance Manager. The COO oversees the care and conservation of the fabric of the Cathedral church and its estate, taking into account the expert views of the Cathedral's Fabric Advisory Committee and other independent regulatory bodies. The COO manages the Cathedral's relationship with the Cathedral Architect and Cathedral Archaeologist. The COO has oversight and leadership in the generation of additional income from commercial events and activities. The post-holder is a director of Cathedral Enterprises (St Albans) Ltd, a trading company wholly owned by the Cathedral responsible for the retail, catering and venue hire operations. The COO has overall supervisory responsibility for all 50 lay employees, several of whom work part-time, and an annual operating budget of £2-£3 million, plus funded fabric projects amounting to anything between £250,000 to £4million a year. The COO also works closely with the Cathedral Wardens and lead volunteer roles at the Cathedral. The COO is the senior responsible officer for data protection, health and safety and security. They also have strategic oversight of the Cathedral's risk management processes. The COO is supported in the area of Safeguarding by the Cathedral Safeguarding Officer who reports to the Canon for Mission and Pastoral Care and attends the Safeguarding Committee meetings. The deadline for applications: Friday 17 May. Interviews: Monday 3 June. Shortlisted candidates will be asked to complete some online assessments and have a remote feedback session with a Chartered Occupational Psychologist, coordinated by Green Park Recruitment Consultants before interviews on 3 June Shortlisted candidates will also be offered information gathering meetings with the Diocesan Secretary, Chair of the Finance Committee & Head of Finance - meeting the latter 2 in a single meeting.
Salary : Up to 35,000 plus generous bonus scheme and enhanced company pension Location : Hybrid/home but with the occasional need to travel to our Warrington office for team meetings When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: As an ER Advisor you will create and deliver an excellent customer service experience through a quality and professional first line ER advisory service to all UK employees, and provide general ER, policy and legislative advice. Working closely with colleagues in HR Services and Business Unit HR teams to ensure a seamless and effective service to all UK. Working collaboratively with the other Business Unit HR and HR Services teams, you will help to enable cross-working and knowledge sharing for the benefit of all of our people, as well as being an employee policy subject matter expert, enhancing and providing solutions to current working practices. Coaching our managers and employees through the employment life cycle processes, you will ensure we are regularly reviewing working practices and redesigning them for efficiency, with an innovative mindset and a passion for innovative developments to working practices. What we're looking for: Previous Employee Relations Advisory experience and have a CIPD level 5 qualification, ideally within a HR Shared Services or HR Helpdesk environment Experience of working to tight and varied deadlines in a pressured environment requiring real time customer support Strong time management and efficient working practices with the ability to work off own initiative with minimal support with the ability to self motivate. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Apr 19, 2024
Full time
Salary : Up to 35,000 plus generous bonus scheme and enhanced company pension Location : Hybrid/home but with the occasional need to travel to our Warrington office for team meetings When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: As an ER Advisor you will create and deliver an excellent customer service experience through a quality and professional first line ER advisory service to all UK employees, and provide general ER, policy and legislative advice. Working closely with colleagues in HR Services and Business Unit HR teams to ensure a seamless and effective service to all UK. Working collaboratively with the other Business Unit HR and HR Services teams, you will help to enable cross-working and knowledge sharing for the benefit of all of our people, as well as being an employee policy subject matter expert, enhancing and providing solutions to current working practices. Coaching our managers and employees through the employment life cycle processes, you will ensure we are regularly reviewing working practices and redesigning them for efficiency, with an innovative mindset and a passion for innovative developments to working practices. What we're looking for: Previous Employee Relations Advisory experience and have a CIPD level 5 qualification, ideally within a HR Shared Services or HR Helpdesk environment Experience of working to tight and varied deadlines in a pressured environment requiring real time customer support Strong time management and efficient working practices with the ability to work off own initiative with minimal support with the ability to self motivate. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Account Executive About the role: We are seeking a passionate, career motivated Account Executive who will thrive in a collaborative sales environment. Our sales culture is based on recognition and personal development. You will have the chance to build a career at a company recognized as one of the best places to work voted by Employees (Glassdoor), best place to work for LGBTQ Equality and one of the world's most admired companies, according to Fortune. What you'll do: A fantastic opportunity has arisen for a highly motivated AccountExecutive to join one of our successful product verticals, Gartner for Audit, Risk and Compliance Leaders . You will be responsible for direct client contract value retention, as well as growth through contract expansion and the introduction of new products and services; strategically selling our Research and Advisory solutions across the EMEA region. Your target audience will be Large Enterprise clients (successful companies generating in excess of $1 billion annual revenue). About the role: Consult with Audit, Risk and Compliance leaders to develop and implement an effective, enterprise-wide strategy that improves the value delivered by Gartner products and services Quota of $1.1MM + in contract value across 15 - 20 large enterprise accounts Manage your accounts toward an outcome of increased customer satisfaction and an increase in retention and account growth. Manage complex high-revenue sales across matrix and diverse business environments. Exercise forecast accuracy on a monthly/quarterly/annual basis What you'll need: 5-10 years' B2B sales experience, preferably within either Technology, SaaS, services or a consultative environment The ability to prospect and run C-level and senior-level relationships within large organizations Proven experience building excellent client relationships through offering beneficial, insightful and strategic insights into their businesses Proficiency in account planning and an understanding of territory management Proven ability to precisely manage and forecast a complex sales process Knowledge of the full life cycle of the sales process Proven track record meeting and exceeding sales targets Who are we? At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries. What makes Gartner a great place to work? Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join What we offer: Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:85060 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Apr 19, 2024
Full time
Account Executive About the role: We are seeking a passionate, career motivated Account Executive who will thrive in a collaborative sales environment. Our sales culture is based on recognition and personal development. You will have the chance to build a career at a company recognized as one of the best places to work voted by Employees (Glassdoor), best place to work for LGBTQ Equality and one of the world's most admired companies, according to Fortune. What you'll do: A fantastic opportunity has arisen for a highly motivated AccountExecutive to join one of our successful product verticals, Gartner for Audit, Risk and Compliance Leaders . You will be responsible for direct client contract value retention, as well as growth through contract expansion and the introduction of new products and services; strategically selling our Research and Advisory solutions across the EMEA region. Your target audience will be Large Enterprise clients (successful companies generating in excess of $1 billion annual revenue). About the role: Consult with Audit, Risk and Compliance leaders to develop and implement an effective, enterprise-wide strategy that improves the value delivered by Gartner products and services Quota of $1.1MM + in contract value across 15 - 20 large enterprise accounts Manage your accounts toward an outcome of increased customer satisfaction and an increase in retention and account growth. Manage complex high-revenue sales across matrix and diverse business environments. Exercise forecast accuracy on a monthly/quarterly/annual basis What you'll need: 5-10 years' B2B sales experience, preferably within either Technology, SaaS, services or a consultative environment The ability to prospect and run C-level and senior-level relationships within large organizations Proven experience building excellent client relationships through offering beneficial, insightful and strategic insights into their businesses Proficiency in account planning and an understanding of territory management Proven ability to precisely manage and forecast a complex sales process Knowledge of the full life cycle of the sales process Proven track record meeting and exceeding sales targets Who are we? At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries. What makes Gartner a great place to work? Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join What we offer: Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:85060 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. We have a great opportunity for a Quality Manager to join the VolkerStevin team. You will be responsible for ensuring sites and departments are in compliance with company procedures, carry out audits and inspections in line with management system requirements, provide support to the site teams and the wider business, be an active part of supporting key initiatives and supporting business development and continual improvement. This will be a roving role covering projects in the North West region (and other parts of the country as required). About you Carry out site audits and inspections and departmental audits to meet, as a minimum, the requirements of the management system in addition to supplier audits as required. Support third party and supply chain audit requirements where requested. Provide reports on assurance and compliance with the management systems and performance against client requirements and audits, inspections and NCRS. Provide support to the sites, providing guidance, and supporting site activities, such as initiatives and other continual improvement projects. Applicant will require security clearance and be a British national. Support key project level challenges and developments. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Apr 19, 2024
Full time
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. We have a great opportunity for a Quality Manager to join the VolkerStevin team. You will be responsible for ensuring sites and departments are in compliance with company procedures, carry out audits and inspections in line with management system requirements, provide support to the site teams and the wider business, be an active part of supporting key initiatives and supporting business development and continual improvement. This will be a roving role covering projects in the North West region (and other parts of the country as required). About you Carry out site audits and inspections and departmental audits to meet, as a minimum, the requirements of the management system in addition to supplier audits as required. Support third party and supply chain audit requirements where requested. Provide reports on assurance and compliance with the management systems and performance against client requirements and audits, inspections and NCRS. Provide support to the sites, providing guidance, and supporting site activities, such as initiatives and other continual improvement projects. Applicant will require security clearance and be a British national. Support key project level challenges and developments. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
High Voltage Trainer / Lecturer Location: Teesside Salary: £30,540 - £34,380 per annum Hours: Monday - Friday 08:30am - 17:00pm Type: Permanent Imperial Recruitment Group are working with a North East Training provider who specialise in electrical training and are looking to appoint a High Voltage Trainer / Lecturer Duties: Training within a classroom environment Effectively and efficiently conducting tutorials Practical demonstration of and instruction to candidates in the safe and correct operation of various switchgear, transformers, motors, generators, cable systems and test equipment. The modification and development of course notes, tutorials and practical exercises Undertake quality audits of training courses and their delivery. Participate in third-party accreditation exercises. Carry out client training needs analysis and to advise clients of such needs. Provide consultancy and advisory services to clients. Assist other members of staff in the provision of marketing and sales services including liaising and meeting with clients. Assist and advise management in the design, procurement and installation of electrical equipment for training purposes. Develop his/her training capabilities across a wide spectrum of high and low voltage topics Work on-site within the UK and overseas, which may be for continuous periods up to four to six weeks, and this may occur on more than one occasion per year To assist in the maintenance and repair of training equipment and training aids Requirements: Experience in operating and maintaining industrial High Voltage systems. Have thorough knowledge and experience of industrial High Voltage switching authorisation and safety documentation. Having knowledge and experience of protection of electrical power systems. Thorough knowledge and experience of MS Office, particularly Word, PowerPoint and Excel are required. Excellent communication skills; written and verbal. Ability to explain concepts clearly. Excellent organisational skills and ability to plan your own workload. Responsive and able to work in a dynamic environment and meet deadlines with minimal supervision. For more information about this opportunity please contact Dan at Imperial Recruitment Group
Apr 19, 2024
Full time
High Voltage Trainer / Lecturer Location: Teesside Salary: £30,540 - £34,380 per annum Hours: Monday - Friday 08:30am - 17:00pm Type: Permanent Imperial Recruitment Group are working with a North East Training provider who specialise in electrical training and are looking to appoint a High Voltage Trainer / Lecturer Duties: Training within a classroom environment Effectively and efficiently conducting tutorials Practical demonstration of and instruction to candidates in the safe and correct operation of various switchgear, transformers, motors, generators, cable systems and test equipment. The modification and development of course notes, tutorials and practical exercises Undertake quality audits of training courses and their delivery. Participate in third-party accreditation exercises. Carry out client training needs analysis and to advise clients of such needs. Provide consultancy and advisory services to clients. Assist other members of staff in the provision of marketing and sales services including liaising and meeting with clients. Assist and advise management in the design, procurement and installation of electrical equipment for training purposes. Develop his/her training capabilities across a wide spectrum of high and low voltage topics Work on-site within the UK and overseas, which may be for continuous periods up to four to six weeks, and this may occur on more than one occasion per year To assist in the maintenance and repair of training equipment and training aids Requirements: Experience in operating and maintaining industrial High Voltage systems. Have thorough knowledge and experience of industrial High Voltage switching authorisation and safety documentation. Having knowledge and experience of protection of electrical power systems. Thorough knowledge and experience of MS Office, particularly Word, PowerPoint and Excel are required. Excellent communication skills; written and verbal. Ability to explain concepts clearly. Excellent organisational skills and ability to plan your own workload. Responsive and able to work in a dynamic environment and meet deadlines with minimal supervision. For more information about this opportunity please contact Dan at Imperial Recruitment Group
Our client, a social regeneration charity are recruiting for 7 Energy and Retrofit Advisors, one for each of the major local authorities. Energy & Retrofit Advisor Salary: £22,928 - £25,822 per annum Hours: 37 hours per week Contract: Initially fixed term to March 2025 with potential to be extended Location: Gateshead, Sunderland, North Tyneside, Newcastle, South Tyneside, Durham or Northumberland About the organisation They work across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Advisors will provide energy advice and raise awareness of domestic retrofit, supporting increased retrofit awareness and activity as well as working alongside staff within Local Authorities to develop and deliver projects to engage communities and stimulate retrofit activity across the region. Energy and Retrofit Advisors will work closely with their Green Doctors supporting households suffering from fuel poverty and referring them into more specialist support where needed. This role requires a dynamic and dedicated person who can think on their feet, someone with a caring nature who has a strong desire for helping people and is passionate about making a difference. You will need to be highly organised and adaptable as no two days will be the same. As their Greener Living team grows, this role offers potential for extension and progression toward a career in Energy and Retrofit Assessment. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Essentials Level 3 Domestic Retrofit Advice Course or willingness to undertake this within the first 3 months of the role. Experience of running community events/ activities Highly developed communication skills Excellent team player Strong motivation and a determination to provide excellent service to customers Commitment to equality and diversity It's a unique and challenging role that gives you the chance to make a difference to people's lives every day. Closing date: Midnight on Thursday 25th April 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Apr 19, 2024
Contractor
Our client, a social regeneration charity are recruiting for 7 Energy and Retrofit Advisors, one for each of the major local authorities. Energy & Retrofit Advisor Salary: £22,928 - £25,822 per annum Hours: 37 hours per week Contract: Initially fixed term to March 2025 with potential to be extended Location: Gateshead, Sunderland, North Tyneside, Newcastle, South Tyneside, Durham or Northumberland About the organisation They work across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Advisors will provide energy advice and raise awareness of domestic retrofit, supporting increased retrofit awareness and activity as well as working alongside staff within Local Authorities to develop and deliver projects to engage communities and stimulate retrofit activity across the region. Energy and Retrofit Advisors will work closely with their Green Doctors supporting households suffering from fuel poverty and referring them into more specialist support where needed. This role requires a dynamic and dedicated person who can think on their feet, someone with a caring nature who has a strong desire for helping people and is passionate about making a difference. You will need to be highly organised and adaptable as no two days will be the same. As their Greener Living team grows, this role offers potential for extension and progression toward a career in Energy and Retrofit Assessment. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Essentials Level 3 Domestic Retrofit Advice Course or willingness to undertake this within the first 3 months of the role. Experience of running community events/ activities Highly developed communication skills Excellent team player Strong motivation and a determination to provide excellent service to customers Commitment to equality and diversity It's a unique and challenging role that gives you the chance to make a difference to people's lives every day. Closing date: Midnight on Thursday 25th April 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Senior Learning and Development Advisor - Managed Payroll Competitive plus bonus Grimsby Permanent,Full Time We have an exciting opportunity for a Senior L&D Advisor to join us, a role that will be instrumental in shaping the growth and success of our payroll department click apply for full job details
Apr 19, 2024
Full time
Senior Learning and Development Advisor - Managed Payroll Competitive plus bonus Grimsby Permanent,Full Time We have an exciting opportunity for a Senior L&D Advisor to join us, a role that will be instrumental in shaping the growth and success of our payroll department click apply for full job details
Lettings Advisor Birmingham - Hybrid Working (B15 2AF) £23,204 - £26,950 Permanent, Full Time (37 Hours, Monday to Friday) This exciting opportunity has arisen to join a high performing team who work in and around West Midlands. As a Lettings Advisor you will support with the delivery of a customer focused lettings service, guiding customers when they are ending their tenancies, as well as supporting the lettings process for prospective tenants. This is a hybrid position which has flexibility to support work life balance. In housing you can make a real difference, the role of the Lettings Advisor will involve: Managing and assessing the suitability of potential applicants in accordance with our clients Policies and Procedures and by supporting the Senior Lettings Advisors. Ensure properties are advertised and shortlisted promptly. To liaise effectively with local authorities in regard to the management and administration of choice based lettings and nomination schemes. Supporting the provision of a high-quality allocations, lettings, and empty property management service. Ensuring that empty properties are re-let in accordance with the allocations policy and within the minimum timescales to achieve targets. Delivering sustainable lettings through effective shortlisting and eligibility assessments ensuring that new tenants can sustain their tenancies. Maintaining & developing excellent relationship with local authorities in respect of Choice Based Lettings and nomination arrangements. Ensuring that processes work effectively to deliver a high-quality service and customer satisfaction. As the Lettings Advisor, they need you to have: Ability to communicate clearly, excellent spoken and written skills to a variety of audiences. Ability to manage, organise and prioritise workload. High self-motivation who acts with integrity and shows drive and enthusiasm. Experience of working in a social housing environment in a similar or related role. Experience of dealing with customers and commitment to delivering a high level of customer satisfaction They would be really excited if you have: Experience of working within social housing allocations, lettings and void management Knowledge and understanding of working best practise in allocations, lettings and void management. Their people are everything and they offer: Opportunities for salary progression IT equipment to allow some optional home working 'Live work better' scheme which actively encourages work-life balance Annual leave starts at 25 days per year, increasing with length of service Enhanced family leave Company Pension - they match up to 10% Cycle to work Annual leave purchase Citysave financial support - savings and loans MyPerks Benefits portal - Shopping and Discounts, wellbeing, Gyms, Cinemas, discounted days out If part of the pension scheme you are entitled to Life cover (three times your annual salary) Organisational Sick Pay (benefit increases with length of service) EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling Medicash scheme -which includes digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more! Recognition through our Employee Excellence Awards Representation opportunities on our Staff Consultative Forum Access to Citizen's Wellbeing platform Occupational Health We believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave They adopt a proactive approach to safeguarding to ensure everyone accessing their services can do so without fear of harm, abuse or neglect. As part of their recruitment process, they carry out robust safeguarding checks. This post is subject to a Basic DBS check (Disclosure and Barring Service). Closing date: 21st April 2024 Interview date: TBC Please note they will be reviewing applications throughout the campaign and may invite candidates to interview at any time. They reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.
Apr 19, 2024
Full time
Lettings Advisor Birmingham - Hybrid Working (B15 2AF) £23,204 - £26,950 Permanent, Full Time (37 Hours, Monday to Friday) This exciting opportunity has arisen to join a high performing team who work in and around West Midlands. As a Lettings Advisor you will support with the delivery of a customer focused lettings service, guiding customers when they are ending their tenancies, as well as supporting the lettings process for prospective tenants. This is a hybrid position which has flexibility to support work life balance. In housing you can make a real difference, the role of the Lettings Advisor will involve: Managing and assessing the suitability of potential applicants in accordance with our clients Policies and Procedures and by supporting the Senior Lettings Advisors. Ensure properties are advertised and shortlisted promptly. To liaise effectively with local authorities in regard to the management and administration of choice based lettings and nomination schemes. Supporting the provision of a high-quality allocations, lettings, and empty property management service. Ensuring that empty properties are re-let in accordance with the allocations policy and within the minimum timescales to achieve targets. Delivering sustainable lettings through effective shortlisting and eligibility assessments ensuring that new tenants can sustain their tenancies. Maintaining & developing excellent relationship with local authorities in respect of Choice Based Lettings and nomination arrangements. Ensuring that processes work effectively to deliver a high-quality service and customer satisfaction. As the Lettings Advisor, they need you to have: Ability to communicate clearly, excellent spoken and written skills to a variety of audiences. Ability to manage, organise and prioritise workload. High self-motivation who acts with integrity and shows drive and enthusiasm. Experience of working in a social housing environment in a similar or related role. Experience of dealing with customers and commitment to delivering a high level of customer satisfaction They would be really excited if you have: Experience of working within social housing allocations, lettings and void management Knowledge and understanding of working best practise in allocations, lettings and void management. Their people are everything and they offer: Opportunities for salary progression IT equipment to allow some optional home working 'Live work better' scheme which actively encourages work-life balance Annual leave starts at 25 days per year, increasing with length of service Enhanced family leave Company Pension - they match up to 10% Cycle to work Annual leave purchase Citysave financial support - savings and loans MyPerks Benefits portal - Shopping and Discounts, wellbeing, Gyms, Cinemas, discounted days out If part of the pension scheme you are entitled to Life cover (three times your annual salary) Organisational Sick Pay (benefit increases with length of service) EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling Medicash scheme -which includes digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more! Recognition through our Employee Excellence Awards Representation opportunities on our Staff Consultative Forum Access to Citizen's Wellbeing platform Occupational Health We believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave They adopt a proactive approach to safeguarding to ensure everyone accessing their services can do so without fear of harm, abuse or neglect. As part of their recruitment process, they carry out robust safeguarding checks. This post is subject to a Basic DBS check (Disclosure and Barring Service). Closing date: 21st April 2024 Interview date: TBC Please note they will be reviewing applications throughout the campaign and may invite candidates to interview at any time. They reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.
Job title: HR Advisor Location: Manchester City Centre Salary: £30k - £35k Hybrid working / Full time / Perm I am working with a reputable and vibrant organisation who are looking for an experienced HR Advisor to join their wider HR Team. This will be a true generalist role reporting into the HR Manager and it is a fantastic opportunity to gain exposure to a busy and fast paced HR function. More about the role - Generalist HR duties - Leading on ER meetings - Supporting and coaching managers - Recruitment & induction - Reward & benefits - Policies & procedures - Culture & engagement - Adhoc duties to support the wider business and the wider team If you are interested in this role, please submit your CV for immediate consideration - (url removed)
Apr 19, 2024
Full time
Job title: HR Advisor Location: Manchester City Centre Salary: £30k - £35k Hybrid working / Full time / Perm I am working with a reputable and vibrant organisation who are looking for an experienced HR Advisor to join their wider HR Team. This will be a true generalist role reporting into the HR Manager and it is a fantastic opportunity to gain exposure to a busy and fast paced HR function. More about the role - Generalist HR duties - Leading on ER meetings - Supporting and coaching managers - Recruitment & induction - Reward & benefits - Policies & procedures - Culture & engagement - Adhoc duties to support the wider business and the wider team If you are interested in this role, please submit your CV for immediate consideration - (url removed)
SF Recruitment are looking for a Customer Service Advisor to assist with the general running of the sales team and help co-ordinate activities for our client based in Ashby De La Zouch As the Customer Service Advisor, you will be - Accepting, processing and invoicing sales orders. - Providing quotations to the customer as required - Liaising with customers regarding sales orders, deliveries and complaints - Liaising with the Supply Chain and Product Teams as appropriate regarding material purchases, stockholding, warehousing, and transport related enquiries - Liaising with the Account Manager on a day-to-day basis regarding sales, samples, quotations and general market information. - Provide support to the sales team, working to improve customer relations in support of the business. - Complete ad-hoc administrative requests as required to service the customer's needs. - Enter all quotations, samples and market information into the given systems, liaising with other members of the team, product group, and the sales manager as appropriate to follow these through to their ultimate conclusion. In return as the Customer Service Advisor you will be offered a salary of £24,000 and work office hours Monday-Friday. If you feel you have the right skills for this role please apply today or contact me directly on (url removed)
Apr 19, 2024
Full time
SF Recruitment are looking for a Customer Service Advisor to assist with the general running of the sales team and help co-ordinate activities for our client based in Ashby De La Zouch As the Customer Service Advisor, you will be - Accepting, processing and invoicing sales orders. - Providing quotations to the customer as required - Liaising with customers regarding sales orders, deliveries and complaints - Liaising with the Supply Chain and Product Teams as appropriate regarding material purchases, stockholding, warehousing, and transport related enquiries - Liaising with the Account Manager on a day-to-day basis regarding sales, samples, quotations and general market information. - Provide support to the sales team, working to improve customer relations in support of the business. - Complete ad-hoc administrative requests as required to service the customer's needs. - Enter all quotations, samples and market information into the given systems, liaising with other members of the team, product group, and the sales manager as appropriate to follow these through to their ultimate conclusion. In return as the Customer Service Advisor you will be offered a salary of £24,000 and work office hours Monday-Friday. If you feel you have the right skills for this role please apply today or contact me directly on (url removed)
Area Sales Manager Territory: Eastern England, Midlands & Home Counties Sector: Manufactured Packaging Solutions Package: Basic annual salary up to £55,000 (dependent on experience), plus bonus (OTE £10k), Company Car, healthcare & company benefits Are you an experienced and successful new business sales professional with a good technical background in selling solutions? Or perhaps you re an experienced sales individual seeking something a little different? If you re keen to join a genuine market leader in bespoke packaging design, then please read on The Company Suttons Performance Packaging (A E Sutton Ltd) has recently been acquired by Macfarlane Group, the UK s largest packaging distributor. Having been a market leader in the design and manufacture of bespoke protective packaging for over 60 years we are now searching for an experienced sales professional to join our team. Having already gained significant traction across several key market sectors, we are seeking to appoint the best available individual to assume responsibility as Area Sales Manager, heading up and driving sales growth within the wider Eastern Region, Midlands and Home Counties. The Area Sales Manager Role Reporting to the Operations Director, this role is responsible for growing sales of bespoke packaging solutions (protective packaging) across the Eastern & Central UK Regions. This shall be undertaken primarily by managing our established customer base and by gaining introductions and referrals to the wider Macfarlane Group customer portfolio. Effective networking within the wider group, working in alliance with key stakeholders will therefore be key to ensuring a team approach to securing new sales. From the referral/introduction stage, you will attend meeting appointments to help assess customer requirements, enabling you to tailor effective solutions. Sales cycles can typically be anywhere from 3-6 months so you will be expected to build a healthy pipeline via a dual approach (both acting as product champion within the wider Group to gain referrals, but also seeking to build a separate pipeline of new sales opportunities via traditional direct sales in terms of identifying and targeting your own prospects). Area Sales Manager Key Responsibilities Act as the lead point of contact within the region for any fresh sales enquiries Develop an expert understanding of the product/solution, current product line variations and its potential application to multiple business scenarios Create demand for the solution, generating territory growth in line with defined commercial targets Acting as product champion across the Group, to actively network & liaise closely with all relevant distribution sites to increase awareness, build understanding and secure buy in from key colleagues, this to ultimately help facilitate customer referrals & key customer introductions Provide internal support to internal colleagues, management & sales teams as required incorporating training & sales visits, product design, demonstration, and application support with customers Via consultative sales approach, analyze & problem solve to present appropriate solutions Develop a trusted advisor relationship with key customer stakeholders and decision makers Working closely with the National Product Manager, provide support when required in relation to specific customer needs for new product design and innovation Do you have the correct profile? To apply for this role, you must be able to demonstrate a strong track-record of new business sales generation and ideally either come from a distributor sales/channel distribution sales background (experienced in pulling sales through via a third-party distributor model) or packaging sales direct to end user. We would also prefer someone to have been accustomed to selling a technical product/application-based solution, whilst some understanding of packaging would be advantageous this is not imperative as training can be provided. You will naturally have first rate presentation, customer facing and influencing skills accompanied by strong commercial acumen and problem solving/analysis capabilities. A full valid UK driving license is required in line with this being a field-based sales role and ideally, applicants will live within a sensible commutable distance of our main manufacturing site located in Chatteris, Cambridgeshire. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: - 22 days annual leave (rising to 24 days with service) plus all public/bank holidays Contributory pension scheme Company Car Extensive range of training/development & potential progression opportunities BUPA cover for qualifying roles A E Sutton Ltd (Macfarlane Group) is also dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Apr 19, 2024
Full time
Area Sales Manager Territory: Eastern England, Midlands & Home Counties Sector: Manufactured Packaging Solutions Package: Basic annual salary up to £55,000 (dependent on experience), plus bonus (OTE £10k), Company Car, healthcare & company benefits Are you an experienced and successful new business sales professional with a good technical background in selling solutions? Or perhaps you re an experienced sales individual seeking something a little different? If you re keen to join a genuine market leader in bespoke packaging design, then please read on The Company Suttons Performance Packaging (A E Sutton Ltd) has recently been acquired by Macfarlane Group, the UK s largest packaging distributor. Having been a market leader in the design and manufacture of bespoke protective packaging for over 60 years we are now searching for an experienced sales professional to join our team. Having already gained significant traction across several key market sectors, we are seeking to appoint the best available individual to assume responsibility as Area Sales Manager, heading up and driving sales growth within the wider Eastern Region, Midlands and Home Counties. The Area Sales Manager Role Reporting to the Operations Director, this role is responsible for growing sales of bespoke packaging solutions (protective packaging) across the Eastern & Central UK Regions. This shall be undertaken primarily by managing our established customer base and by gaining introductions and referrals to the wider Macfarlane Group customer portfolio. Effective networking within the wider group, working in alliance with key stakeholders will therefore be key to ensuring a team approach to securing new sales. From the referral/introduction stage, you will attend meeting appointments to help assess customer requirements, enabling you to tailor effective solutions. Sales cycles can typically be anywhere from 3-6 months so you will be expected to build a healthy pipeline via a dual approach (both acting as product champion within the wider Group to gain referrals, but also seeking to build a separate pipeline of new sales opportunities via traditional direct sales in terms of identifying and targeting your own prospects). Area Sales Manager Key Responsibilities Act as the lead point of contact within the region for any fresh sales enquiries Develop an expert understanding of the product/solution, current product line variations and its potential application to multiple business scenarios Create demand for the solution, generating territory growth in line with defined commercial targets Acting as product champion across the Group, to actively network & liaise closely with all relevant distribution sites to increase awareness, build understanding and secure buy in from key colleagues, this to ultimately help facilitate customer referrals & key customer introductions Provide internal support to internal colleagues, management & sales teams as required incorporating training & sales visits, product design, demonstration, and application support with customers Via consultative sales approach, analyze & problem solve to present appropriate solutions Develop a trusted advisor relationship with key customer stakeholders and decision makers Working closely with the National Product Manager, provide support when required in relation to specific customer needs for new product design and innovation Do you have the correct profile? To apply for this role, you must be able to demonstrate a strong track-record of new business sales generation and ideally either come from a distributor sales/channel distribution sales background (experienced in pulling sales through via a third-party distributor model) or packaging sales direct to end user. We would also prefer someone to have been accustomed to selling a technical product/application-based solution, whilst some understanding of packaging would be advantageous this is not imperative as training can be provided. You will naturally have first rate presentation, customer facing and influencing skills accompanied by strong commercial acumen and problem solving/analysis capabilities. A full valid UK driving license is required in line with this being a field-based sales role and ideally, applicants will live within a sensible commutable distance of our main manufacturing site located in Chatteris, Cambridgeshire. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: - 22 days annual leave (rising to 24 days with service) plus all public/bank holidays Contributory pension scheme Company Car Extensive range of training/development & potential progression opportunities BUPA cover for qualifying roles A E Sutton Ltd (Macfarlane Group) is also dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Customer Service Advisor - Remote Role Our client is currently seeking an experienced customer service advisor to join their growing team. Location - Working from Home Salary - 26,000 - 26,500 Key Responsibilities Receive customer calls into the business Manage customer product queries and issues through to successful conclusion Deal with customer complaints through to successful conclusion, escalating when necessary Using various online tools to respond to customer queries Personal Skills Communication - written and verbal Attention to detail Ability to work to targets and deadlines Ability to make decisions and use own initiative Computer and IT Proficiency Please APPLY ASAP if this is applicable to you! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 19, 2024
Contractor
Customer Service Advisor - Remote Role Our client is currently seeking an experienced customer service advisor to join their growing team. Location - Working from Home Salary - 26,000 - 26,500 Key Responsibilities Receive customer calls into the business Manage customer product queries and issues through to successful conclusion Deal with customer complaints through to successful conclusion, escalating when necessary Using various online tools to respond to customer queries Personal Skills Communication - written and verbal Attention to detail Ability to work to targets and deadlines Ability to make decisions and use own initiative Computer and IT Proficiency Please APPLY ASAP if this is applicable to you! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Advisor 24k plus Benefits Full Time: Mon-Fri 9:00 - 17:30 Permanent Tunbridge Wells - Onsite Are you passionate about providing good customer service? Do you have a track record of delivering high quality service to your customers? Are you looking for a role that will allow you to use these skills and progress into other areas of the business? I have the role for you! My client are looking for an experienced customer service specialist to join their busy team. In this role you will be responsible for managing client communications and providing a high quality of customer service. Between handling enquires via incoming calls, general administrative tasks, updating customer accounts and dealing with correspondence, this role is in the front line of client communication. Key duties: Providing a focused and friendly service to all customers and prospects providing quotations and assisting with queries, taking messages where appropriate Handling a range of enquiries from customers by telephone and email Processing incoming and dispatching outgoing mail Maintain secure, efficient and accurate filing systems Scanning incoming documentation and action or distribute appropriately Updating the computer system with diary events to trigger calls to customers and then producing documents/correspondence as required Communicating effectively both internally and externally in a professional and friendly manner Maintaining an acceptable level of product knowledge by keeping up to date with product developments If this role sounds like you and you'd like to be considered, please apply or for more information please contact (phone number removed) and ask for Chloe or Katrina. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Full time
Customer Service Advisor 24k plus Benefits Full Time: Mon-Fri 9:00 - 17:30 Permanent Tunbridge Wells - Onsite Are you passionate about providing good customer service? Do you have a track record of delivering high quality service to your customers? Are you looking for a role that will allow you to use these skills and progress into other areas of the business? I have the role for you! My client are looking for an experienced customer service specialist to join their busy team. In this role you will be responsible for managing client communications and providing a high quality of customer service. Between handling enquires via incoming calls, general administrative tasks, updating customer accounts and dealing with correspondence, this role is in the front line of client communication. Key duties: Providing a focused and friendly service to all customers and prospects providing quotations and assisting with queries, taking messages where appropriate Handling a range of enquiries from customers by telephone and email Processing incoming and dispatching outgoing mail Maintain secure, efficient and accurate filing systems Scanning incoming documentation and action or distribute appropriately Updating the computer system with diary events to trigger calls to customers and then producing documents/correspondence as required Communicating effectively both internally and externally in a professional and friendly manner Maintaining an acceptable level of product knowledge by keeping up to date with product developments If this role sounds like you and you'd like to be considered, please apply or for more information please contact (phone number removed) and ask for Chloe or Katrina. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.