Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you'll focus on prudential risk management (e.g. capital, liquidity, recovery planning, and solvent wind-down planning) for financial institutions including banks and building societies. There will also be an opportunity to also work across other types of firms such as investment and payment service firms. You'll be responsible for managing and driving forward large and complex client projects including proposal building, project risk management (e.g. client onboarding and assignment risk assessment), project planning, budgeting, lead on client engagement and liaison, people management on live projects and your wider portfolio, project delivery and associated quality assurance, and of course financial management (e.g. billing). Our portfolio is growing and the role provides great potential for longer-term career progression for the right candidate in this rapidly developing advisor area of BDO's service offering. You'll be someone with: In-depth prudential regulatory experience gained in the industry, consulting or as a regulator (or combination thereof). Strong technical knowledge of UK prudential regulation; ideally both capital, liquidity and recovery planning. Strong project management skills with track-record of delivering complex projects Strong communication and report writing skills; the candidate will also be a confident speaker to deliver effective training sessions and webinars both to client/colleagues. An excellent understanding of the EU and UK financial services legislation, including the UK CRR, CRD, and familiarity with the Prudential Regulation Authority's (PRA") Rulebook and the Financial Conduct Authority's Handbook. Effective communication and multiple stakeholder management skills A focus on delivering high quality output and have a focus on quality and risk You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 20, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you'll focus on prudential risk management (e.g. capital, liquidity, recovery planning, and solvent wind-down planning) for financial institutions including banks and building societies. There will also be an opportunity to also work across other types of firms such as investment and payment service firms. You'll be responsible for managing and driving forward large and complex client projects including proposal building, project risk management (e.g. client onboarding and assignment risk assessment), project planning, budgeting, lead on client engagement and liaison, people management on live projects and your wider portfolio, project delivery and associated quality assurance, and of course financial management (e.g. billing). Our portfolio is growing and the role provides great potential for longer-term career progression for the right candidate in this rapidly developing advisor area of BDO's service offering. You'll be someone with: In-depth prudential regulatory experience gained in the industry, consulting or as a regulator (or combination thereof). Strong technical knowledge of UK prudential regulation; ideally both capital, liquidity and recovery planning. Strong project management skills with track-record of delivering complex projects Strong communication and report writing skills; the candidate will also be a confident speaker to deliver effective training sessions and webinars both to client/colleagues. An excellent understanding of the EU and UK financial services legislation, including the UK CRR, CRD, and familiarity with the Prudential Regulation Authority's (PRA") Rulebook and the Financial Conduct Authority's Handbook. Effective communication and multiple stakeholder management skills A focus on delivering high quality output and have a focus on quality and risk You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry This Senior Manager role will join our Forensics Accounting and Valuations team (FAVS) and involve providing specialist support to BDO audit teams regarding fraud related matters as part of a sub-team within our forensic accounting unit. This will include playing an active role in the audit teams' fraud planning and engagement team discussions around fraud and consideration of fraud risks on an assignment-by-assignment basis. The role will include managing a portfolio of key clients and will report into the forensic accounting partner heading up this specialist support unit. You'll be someone with Extensive experience of managing fraud investigations. ACA/ACCA/ICAS qualified or overseas equivalent. Experience of managing audit assignments. Experience of delivering audit and other assurance services to major clients, including listed clients and clients with international interests. Knowledge of UK and International auditing standards regarding fraud Managing and developing staff, i.e. coordinating staff projects, mentoring, counselling, appraising, recruiting etc. Proven experience in managing a wide portfolio of concurrent projects and project teams in a project management framework. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 20, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry This Senior Manager role will join our Forensics Accounting and Valuations team (FAVS) and involve providing specialist support to BDO audit teams regarding fraud related matters as part of a sub-team within our forensic accounting unit. This will include playing an active role in the audit teams' fraud planning and engagement team discussions around fraud and consideration of fraud risks on an assignment-by-assignment basis. The role will include managing a portfolio of key clients and will report into the forensic accounting partner heading up this specialist support unit. You'll be someone with Extensive experience of managing fraud investigations. ACA/ACCA/ICAS qualified or overseas equivalent. Experience of managing audit assignments. Experience of delivering audit and other assurance services to major clients, including listed clients and clients with international interests. Knowledge of UK and International auditing standards regarding fraud Managing and developing staff, i.e. coordinating staff projects, mentoring, counselling, appraising, recruiting etc. Proven experience in managing a wide portfolio of concurrent projects and project teams in a project management framework. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: Intermediate to Expert knowledge and experience of PowerQuery, PowerPivot, PowerBI and SQL / Alteryx / Python. Working knowledge and experience of Transaction Services activities. ACA/ACCA qualified (or equivalent), or relevant work experience. Strong knowledge and experience of using MS Office, in particular Excel and PowerPoint. Self-starting individual who is comfortable working independently and collaboratively. Excellent interpersonal skills. Demonstrates a pro-active approach to your continuous development. Comfortable adapting to change in a dynamic environment and motivated to innovate and drive continuous improvement You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 20, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: Intermediate to Expert knowledge and experience of PowerQuery, PowerPivot, PowerBI and SQL / Alteryx / Python. Working knowledge and experience of Transaction Services activities. ACA/ACCA qualified (or equivalent), or relevant work experience. Strong knowledge and experience of using MS Office, in particular Excel and PowerPoint. Self-starting individual who is comfortable working independently and collaboratively. Excellent interpersonal skills. Demonstrates a pro-active approach to your continuous development. Comfortable adapting to change in a dynamic environment and motivated to innovate and drive continuous improvement You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
This role is responsible for the oversight, support and ensuring consistent governance frameworks are appropriately documented, embedded and operate effectively across UK Legal entities for Technology. The role has specific focus on UK Legal Entities, most notably Citigroup Global Markets Limited, (Citi's international broker-dealer based in the UK); the London Branch of Citibank NA; Citibank UK Limited (Citi's Consumer business in the UK), Citibank Europe UK and CGME UK. The successful candidate will ensure the organisation meets the regulatory requirements for effective governance for all Technology activities impacting the UK legal entities wherever it is performed globally including Chief Information Office and Chief Information Security Office, Operational resilience and UK Third Party governance. The individual will report directly to the UK Technology Head and will represent Technology at required UK legal entity forums, will partner closely with all respective LOB regional technology heads as well as work very closely with the Head of Operations UK Cluster and leadership teams for the UK franchise. You will have the opportunity to manage a small team. Key Responsibilities: Define and maintain a holistic governance framework for activities conducted for Technology on UK legal vehicles which includes accountability for associated governance and information flows and appropriate linkage to and leverage of established policies. Challenge Management Information received, drive consistency thereof, and ensure transparent information is provided in associated review forums. Ensure all the specific requirements associated with the UK regulatory environment are adhered to and documented accordingly. Technology compliance assessment, (with ownership for corrective actions defined) monitoring the list of Technology certified persons to ensure appropriate details on how each individual fulfils their responsibility, including record of governance meetings in place and associated Management Information (MI). Responsible for the monthly SMCR Support meeting, driving the overall agenda and outcomes, ensuring this meets defined standards with matters escalated accordingly Work closely with the UK Senior Manager Oversight Office to ensure Technology is across UK legal entity governance matters and are proactively partnering on current and future change agenda. Maintain robust and complete oversight and ongoing monitoring of all core processes that are outsourced or offshored. Ensure delivery of critical client services and programs. Maintain close and successful interaction with the UK Regulators, Bank of England, UK Government and Auditors. Represent Technology in related UK legal entity forums with other Products and Functions. Review the Management Control Assessment (MCA) entity that monitors compliance with Senior Manager Regime. Ensure that the framework appropriately supports the Senior Manager responsibility. Support UK Technology Head in meeting responsibilities across CGML board and other required senior governance forums. Work in partnership with the relevant Operational Resilience Heads - to help drive the Operational Resilience programme for the UK. Development Value: This role will provide unique visibility, cross-functional experience and knowledge within Technology and across other Products and Functions. The position involves a significant amount of interaction with senior leaders and direct involvement in a variety of strategic projects. The role will provide a strong understanding of the UK regulatory environment and Citi's business. Qualifications: Significant level of relevant experience Experienced in Technology Risk and with a Legal Entity / Regulatory background in the technology domain. Knowledge of other risk disciplines a plus. Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed. Proficient in developing new ideas to mitigate risk and improve current processes. Prioritises high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Advanced Leadership skills - Operates as a leader, with an understanding and appreciation for diverse backgrounds. Ability to establish and build trust with key stakeholders and business leaders. Strong value system and sense of ethics. Exceptional Communication and presentation skills. Education: Bachelor's/University degree preferred and managerial experience Candidates applying for this role must be aware that the successful candidate must adhere to all of the necessary UK regulatory controls and standards. In order to comply with the requirements of the role, certain Citi entities must take reasonable care to ensure that an employee is certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements Honesty, integrity and reputation Financial soundness Competence and capability This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety. By submitting your application, you acknowledge that you have read the information. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other relevant background checks Job Family Group: Project and Program Management Job Family: Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Apr 20, 2024
Full time
This role is responsible for the oversight, support and ensuring consistent governance frameworks are appropriately documented, embedded and operate effectively across UK Legal entities for Technology. The role has specific focus on UK Legal Entities, most notably Citigroup Global Markets Limited, (Citi's international broker-dealer based in the UK); the London Branch of Citibank NA; Citibank UK Limited (Citi's Consumer business in the UK), Citibank Europe UK and CGME UK. The successful candidate will ensure the organisation meets the regulatory requirements for effective governance for all Technology activities impacting the UK legal entities wherever it is performed globally including Chief Information Office and Chief Information Security Office, Operational resilience and UK Third Party governance. The individual will report directly to the UK Technology Head and will represent Technology at required UK legal entity forums, will partner closely with all respective LOB regional technology heads as well as work very closely with the Head of Operations UK Cluster and leadership teams for the UK franchise. You will have the opportunity to manage a small team. Key Responsibilities: Define and maintain a holistic governance framework for activities conducted for Technology on UK legal vehicles which includes accountability for associated governance and information flows and appropriate linkage to and leverage of established policies. Challenge Management Information received, drive consistency thereof, and ensure transparent information is provided in associated review forums. Ensure all the specific requirements associated with the UK regulatory environment are adhered to and documented accordingly. Technology compliance assessment, (with ownership for corrective actions defined) monitoring the list of Technology certified persons to ensure appropriate details on how each individual fulfils their responsibility, including record of governance meetings in place and associated Management Information (MI). Responsible for the monthly SMCR Support meeting, driving the overall agenda and outcomes, ensuring this meets defined standards with matters escalated accordingly Work closely with the UK Senior Manager Oversight Office to ensure Technology is across UK legal entity governance matters and are proactively partnering on current and future change agenda. Maintain robust and complete oversight and ongoing monitoring of all core processes that are outsourced or offshored. Ensure delivery of critical client services and programs. Maintain close and successful interaction with the UK Regulators, Bank of England, UK Government and Auditors. Represent Technology in related UK legal entity forums with other Products and Functions. Review the Management Control Assessment (MCA) entity that monitors compliance with Senior Manager Regime. Ensure that the framework appropriately supports the Senior Manager responsibility. Support UK Technology Head in meeting responsibilities across CGML board and other required senior governance forums. Work in partnership with the relevant Operational Resilience Heads - to help drive the Operational Resilience programme for the UK. Development Value: This role will provide unique visibility, cross-functional experience and knowledge within Technology and across other Products and Functions. The position involves a significant amount of interaction with senior leaders and direct involvement in a variety of strategic projects. The role will provide a strong understanding of the UK regulatory environment and Citi's business. Qualifications: Significant level of relevant experience Experienced in Technology Risk and with a Legal Entity / Regulatory background in the technology domain. Knowledge of other risk disciplines a plus. Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed. Proficient in developing new ideas to mitigate risk and improve current processes. Prioritises high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Advanced Leadership skills - Operates as a leader, with an understanding and appreciation for diverse backgrounds. Ability to establish and build trust with key stakeholders and business leaders. Strong value system and sense of ethics. Exceptional Communication and presentation skills. Education: Bachelor's/University degree preferred and managerial experience Candidates applying for this role must be aware that the successful candidate must adhere to all of the necessary UK regulatory controls and standards. In order to comply with the requirements of the role, certain Citi entities must take reasonable care to ensure that an employee is certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements Honesty, integrity and reputation Financial soundness Competence and capability This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety. By submitting your application, you acknowledge that you have read the information. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other relevant background checks Job Family Group: Project and Program Management Job Family: Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
House of Commons The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community. Staff Benefits In addition to your salary, we offer an attractive range of benefits including: 30 days' annual leave (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 27%. Access to training and development. Flexible working. Interest free season ticket loan and bicycle loan. Introduction The Governance Office plays a central role in the House Administration by supporting the governance of the House of Commons. We make Parliament happen by supporting our Member-led governing body, the House of Commons Commission, its advisory Member Committees, and the Commons Executive Board, to which the Commission delegates day-to-day running of services. We promote a common direction through the strategy, enable better decision making and ensure compliance with the highest governance standards. We also deliver key corporate functions, including parliamentary safety, information compliance, business planning and performance, risk management, assurance and internal audit. The Role The Assurance Manager plays an important role in supporting the Clerk of the House as Head of the Administration and Accounting Officer, through ensuring that the Administration adheres to statutory, regulatory and best practice requirements and that staff comply with internal rules, policies and procedures. The postholder will also lead on the continuous improvement and delivery of an induction programme for new managing directors and heads of office, ensuring that they understand their delegated authority and associated responsibilities. Some of the responsibilities for this role include: Lead a phased approach to development of the assurance framework for the House of Commons, ensuring that outcomes are defined, that accountabilities and responsibilities are clear, and that the assurance process is robust, effective and efficient. Manage the annual assurance process, ensuring that managing directors, heads of office and boards submit timely letters of assurance and self-assessments as required, and managing feedback and review from subject specialists. Contribute to development of the letters of delegation issued by the Clerks of both Houses. Raise awareness and understanding across the organisation of the purpose of, and their individual responsibilities relating to, assurance and the wider governance, risk and control framework. Strengthen the relationship between risk management and assurance though assurance mapping exercises, ensuring that any gaps identified are addressed. Skills and Experience To be successful in this role you will demonstrate: Strong planning, organisational and people skills, focusing on outcomes to prioritise workload for self and others to ensure changing short, medium, and long-term demands, deadlines and objectives are met. Experience of analysing and summarising large amounts of complex information with the ability to identify and explain themes, trends and conclusions. Experience of making well-judged decisions under challenging circumstances, quickly identifying and resolving issues, taking into account context, risks and the needs of the end user, demonstrating flexibility, and adapting approaches to meet competing outcomes. Ability to build and maintain effective professional networks and successful working relationships based on authority and professionalism with a wide range of people at all levels, winning the confidence of, and influencing, senior colleagues and stakeholders, with strong diplomatic and negotiating skills. High-level and well-developed oral and written communication skills, including the ability to draft and present clear, concise and accurate guidance, briefings and papers, often on complex topics. Experience of developing effective and efficient processes, adopting a continuous improvement approach, ideally in the context of assurance, governance, risk and/or control frameworks. Next Steps and Additional Information Application Form - If you would like to apply for this role, please submit an application providing evidence against criteria 1 & 3-6 in the Job Description. More information on the role and the full criteria can be found in the Job Description. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Apr 20, 2024
Full time
House of Commons The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community. Staff Benefits In addition to your salary, we offer an attractive range of benefits including: 30 days' annual leave (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 27%. Access to training and development. Flexible working. Interest free season ticket loan and bicycle loan. Introduction The Governance Office plays a central role in the House Administration by supporting the governance of the House of Commons. We make Parliament happen by supporting our Member-led governing body, the House of Commons Commission, its advisory Member Committees, and the Commons Executive Board, to which the Commission delegates day-to-day running of services. We promote a common direction through the strategy, enable better decision making and ensure compliance with the highest governance standards. We also deliver key corporate functions, including parliamentary safety, information compliance, business planning and performance, risk management, assurance and internal audit. The Role The Assurance Manager plays an important role in supporting the Clerk of the House as Head of the Administration and Accounting Officer, through ensuring that the Administration adheres to statutory, regulatory and best practice requirements and that staff comply with internal rules, policies and procedures. The postholder will also lead on the continuous improvement and delivery of an induction programme for new managing directors and heads of office, ensuring that they understand their delegated authority and associated responsibilities. Some of the responsibilities for this role include: Lead a phased approach to development of the assurance framework for the House of Commons, ensuring that outcomes are defined, that accountabilities and responsibilities are clear, and that the assurance process is robust, effective and efficient. Manage the annual assurance process, ensuring that managing directors, heads of office and boards submit timely letters of assurance and self-assessments as required, and managing feedback and review from subject specialists. Contribute to development of the letters of delegation issued by the Clerks of both Houses. Raise awareness and understanding across the organisation of the purpose of, and their individual responsibilities relating to, assurance and the wider governance, risk and control framework. Strengthen the relationship between risk management and assurance though assurance mapping exercises, ensuring that any gaps identified are addressed. Skills and Experience To be successful in this role you will demonstrate: Strong planning, organisational and people skills, focusing on outcomes to prioritise workload for self and others to ensure changing short, medium, and long-term demands, deadlines and objectives are met. Experience of analysing and summarising large amounts of complex information with the ability to identify and explain themes, trends and conclusions. Experience of making well-judged decisions under challenging circumstances, quickly identifying and resolving issues, taking into account context, risks and the needs of the end user, demonstrating flexibility, and adapting approaches to meet competing outcomes. Ability to build and maintain effective professional networks and successful working relationships based on authority and professionalism with a wide range of people at all levels, winning the confidence of, and influencing, senior colleagues and stakeholders, with strong diplomatic and negotiating skills. High-level and well-developed oral and written communication skills, including the ability to draft and present clear, concise and accurate guidance, briefings and papers, often on complex topics. Experience of developing effective and efficient processes, adopting a continuous improvement approach, ideally in the context of assurance, governance, risk and/or control frameworks. Next Steps and Additional Information Application Form - If you would like to apply for this role, please submit an application providing evidence against criteria 1 & 3-6 in the Job Description. More information on the role and the full criteria can be found in the Job Description. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
We are recruiting for a Private Tax Manager to join our client, based on the outskirts of the local area. We are looking for the successful individual to 'act' as the Head of Tax' 'right hand' where you will take control of a Private Tax Portfolio, whilst helping to develop new future business opportunities. This role offers an excellent basic salary, with an additional benefits package click apply for full job details
Apr 20, 2024
Full time
We are recruiting for a Private Tax Manager to join our client, based on the outskirts of the local area. We are looking for the successful individual to 'act' as the Head of Tax' 'right hand' where you will take control of a Private Tax Portfolio, whilst helping to develop new future business opportunities. This role offers an excellent basic salary, with an additional benefits package click apply for full job details
The Citi Commercial Bank ("CCB") Head of Business & Professional Services ("BPS") for Europe, Middle East & Africa ("MEA") and United Kingdom ("UK") manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products, and services is also necessary in order to contribute to the commercial objectives of the business.Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas.Excellent communication skills required to negotiate internally, often at a senior level.Some external communication/negotiation may be necessary.Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the business. Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be involved or responsible for diverse (cross-discipline) activities. RESPONSIBILITIES: Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward. Execution of strategic initiatives launched centrally at all levels of the franchise. Oversee client credit relationships, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes. Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times. This people leadership role is responsible for leading a team of managers of Relationship Managers (RMs). These RMs are responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with CCB's value proposition. Attracting, retaining and motivating a team, along with responsibility for managing a budget and meeting team sales goals. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. QUALIFICATIONS: Significant relevant experience. In-depth knowledge of all aspects of commercial banking, including strong commercial credit knowledge and an ability to quickly learn new products and services. Knowledge and understanding of the market, competitors, and the franchise in the covered region. Possesses sound judgment and is creative in providing solutions to bank clients, across the entire set of Citi capabilities (including Services, markets, lending and Investment Banking). Significant experience with commercial credit decision making authority, with experience in complex capital structures and cross border transactions. Intermediate level credit skills with the capability to demonstrate advanced level credit skills to be appointed a Senior Credit Officer. Ability to work effectively in team setting. Able to effectively interact with a variety of internal and external constituencies. Proven track record of successfully managing and leading teams through complex change; a reputation for retaining, attracting and developing talent. Proven leadership ability with excellent interpersonal communication skills. Must be able to express a sound opinion, able to agreeably present another viewpoint. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations, and may include budget approval. Must have a sharp business development focus and demonstrate innovative approaches. Able to quickly adapt priorities based on the latest data insights. EDUCATION: Bachelor's/University degree, Master's degree preferred and managerial experience Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks. Job Family Group: Commercial and Business Sales Job Family: Relationship Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Apr 20, 2024
Full time
The Citi Commercial Bank ("CCB") Head of Business & Professional Services ("BPS") for Europe, Middle East & Africa ("MEA") and United Kingdom ("UK") manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products, and services is also necessary in order to contribute to the commercial objectives of the business.Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas.Excellent communication skills required to negotiate internally, often at a senior level.Some external communication/negotiation may be necessary.Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the business. Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be involved or responsible for diverse (cross-discipline) activities. RESPONSIBILITIES: Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward. Execution of strategic initiatives launched centrally at all levels of the franchise. Oversee client credit relationships, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes. Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times. This people leadership role is responsible for leading a team of managers of Relationship Managers (RMs). These RMs are responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with CCB's value proposition. Attracting, retaining and motivating a team, along with responsibility for managing a budget and meeting team sales goals. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. QUALIFICATIONS: Significant relevant experience. In-depth knowledge of all aspects of commercial banking, including strong commercial credit knowledge and an ability to quickly learn new products and services. Knowledge and understanding of the market, competitors, and the franchise in the covered region. Possesses sound judgment and is creative in providing solutions to bank clients, across the entire set of Citi capabilities (including Services, markets, lending and Investment Banking). Significant experience with commercial credit decision making authority, with experience in complex capital structures and cross border transactions. Intermediate level credit skills with the capability to demonstrate advanced level credit skills to be appointed a Senior Credit Officer. Ability to work effectively in team setting. Able to effectively interact with a variety of internal and external constituencies. Proven track record of successfully managing and leading teams through complex change; a reputation for retaining, attracting and developing talent. Proven leadership ability with excellent interpersonal communication skills. Must be able to express a sound opinion, able to agreeably present another viewpoint. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations, and may include budget approval. Must have a sharp business development focus and demonstrate innovative approaches. Able to quickly adapt priorities based on the latest data insights. EDUCATION: Bachelor's/University degree, Master's degree preferred and managerial experience Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks. Job Family Group: Commercial and Business Sales Job Family: Relationship Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Role: Call Centre Team Leader Location: Camden, London Salary: 34,000 & competitive bonus scheme Operational Hours: Mon-Friday 8am-8pm with some weekend working on a rotational shift pattern 9-6pm- working 40 hours per week Are you looking for a company that rewards you? A growing company that has a clear progression path? Do you enjoy managing people but miss talking to customers? This role combines both and you will be rewarded for your efforts with a competitive bonus scheme! The role of the Call Centre Team Leader Accountabilities & Deliverables of this Call Centre Team Leader Role requirements of a Call Centre Team Leader Leading the team to achieve target and hit SLA/KPIs. You will train, coach and mentor your team enabling them to meet targets whilst delivering exceptional customer service to customers. Ability to lead by example with high levels of customer service and closing skills. Constantly improves own and teams performance - lifts the performance of the team through effective documentation/driving performance and detailing employees improvement through development files. Sets plan for the week/month ahead based on current issues and analyses of previous week/month stats. Delivers weekly plans at healthy check meetings, through daily performance reviews and the delivery of work set by Call Manager. Utilises Coaching in 121s Ensures the relevant time is spent on employees' and Team's development, constantly reviews the performance of individuals, ensuring effective coaching is being conducted that relates to previous coaching sessions and is moving forward. Delivers documentation based on constant coaching and improvement of their team All paperwork is clear, concise, and legible with all areas completed for review by Senior Management. Personal Attributes of a Call Centre Team Leader Good understanding of telephony systems. Excellent communication skills - effective coaching skills; to have the ability to build relationships & can motivate employees. Extensive knowledge of Microsoft packages. Strong commercial awareness Proactive and decisive approach to problem solving. Strong organisational aptitude and proven time management skills. Please apply online for an immediate interview! CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database
Apr 20, 2024
Full time
Role: Call Centre Team Leader Location: Camden, London Salary: 34,000 & competitive bonus scheme Operational Hours: Mon-Friday 8am-8pm with some weekend working on a rotational shift pattern 9-6pm- working 40 hours per week Are you looking for a company that rewards you? A growing company that has a clear progression path? Do you enjoy managing people but miss talking to customers? This role combines both and you will be rewarded for your efforts with a competitive bonus scheme! The role of the Call Centre Team Leader Accountabilities & Deliverables of this Call Centre Team Leader Role requirements of a Call Centre Team Leader Leading the team to achieve target and hit SLA/KPIs. You will train, coach and mentor your team enabling them to meet targets whilst delivering exceptional customer service to customers. Ability to lead by example with high levels of customer service and closing skills. Constantly improves own and teams performance - lifts the performance of the team through effective documentation/driving performance and detailing employees improvement through development files. Sets plan for the week/month ahead based on current issues and analyses of previous week/month stats. Delivers weekly plans at healthy check meetings, through daily performance reviews and the delivery of work set by Call Manager. Utilises Coaching in 121s Ensures the relevant time is spent on employees' and Team's development, constantly reviews the performance of individuals, ensuring effective coaching is being conducted that relates to previous coaching sessions and is moving forward. Delivers documentation based on constant coaching and improvement of their team All paperwork is clear, concise, and legible with all areas completed for review by Senior Management. Personal Attributes of a Call Centre Team Leader Good understanding of telephony systems. Excellent communication skills - effective coaching skills; to have the ability to build relationships & can motivate employees. Extensive knowledge of Microsoft packages. Strong commercial awareness Proactive and decisive approach to problem solving. Strong organisational aptitude and proven time management skills. Please apply online for an immediate interview! CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
Apr 20, 2024
Full time
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
Senior Programme Manager Dartford Food Processing & Manufacturing £55,000 to £70,000 salary Purpose Define and deliver the business change agenda through the application of best practice project and programme management, to ultimately enhance business performance. Individual responsibilities include: • Owning and developing the current project management process. • Ensuring project and programme governance is adequate for all projects. • Leading others to accurately define project scopes and user requirements, • Accountable for high quality and fair supplier selection tender processes. • Writing/reviewing sophisticated business cases and financial models that are relied upon at board level. • Provide oversight and control over complex budgets and reporting on project performance. • Holding teams to project plans and reporting on project performance. • Defining project risk management strategies and processes for all programmed projects. • Working cross-functionally to solve project issues and implement changes. • Taking responsibility for the successful planning and implementation of business change projects. • Developing a in depth understanding of company culture, its operation, and the individuals. • Leading and motivating a team and developing your direct reports. • Taking personal accountability to deliver results that and value to the business. In this role, first-rate stakeholder management is a fundamental to success of all workstreams. As an internal function you will work with, but are not limited to, the following stakeholders on a daily basis: • Operational staff in all functions of the Business, • Middle & Senior Management • External consultants and suppliers Candidate Skills and Experience It is expected that a minimum of 4 years work experience in a Programme/ Change Management role is required to develop the skillset which is essential to success in this role. This skillset includes but is not limited to: • Business case and financial modelling generation • Project planning • Stakeholder management and communication skills • Budget management • External supplier tenders • Issue and risk management Qualifications A formal Project Management qualification would be preferred
Apr 20, 2024
Full time
Senior Programme Manager Dartford Food Processing & Manufacturing £55,000 to £70,000 salary Purpose Define and deliver the business change agenda through the application of best practice project and programme management, to ultimately enhance business performance. Individual responsibilities include: • Owning and developing the current project management process. • Ensuring project and programme governance is adequate for all projects. • Leading others to accurately define project scopes and user requirements, • Accountable for high quality and fair supplier selection tender processes. • Writing/reviewing sophisticated business cases and financial models that are relied upon at board level. • Provide oversight and control over complex budgets and reporting on project performance. • Holding teams to project plans and reporting on project performance. • Defining project risk management strategies and processes for all programmed projects. • Working cross-functionally to solve project issues and implement changes. • Taking responsibility for the successful planning and implementation of business change projects. • Developing a in depth understanding of company culture, its operation, and the individuals. • Leading and motivating a team and developing your direct reports. • Taking personal accountability to deliver results that and value to the business. In this role, first-rate stakeholder management is a fundamental to success of all workstreams. As an internal function you will work with, but are not limited to, the following stakeholders on a daily basis: • Operational staff in all functions of the Business, • Middle & Senior Management • External consultants and suppliers Candidate Skills and Experience It is expected that a minimum of 4 years work experience in a Programme/ Change Management role is required to develop the skillset which is essential to success in this role. This skillset includes but is not limited to: • Business case and financial modelling generation • Project planning • Stakeholder management and communication skills • Budget management • External supplier tenders • Issue and risk management Qualifications A formal Project Management qualification would be preferred
Ready for a Challenge Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About the role The Account Management team looks after all of our existing clients, helping to add value to their business through food. We are a team of 13 and growing and are the commercial driving force of the business. In this role you will support a Senior Account Manager on our most commercially valuable set of accounts, helping to build and maintain relationships with our clients, resulting in retention and growth. The idea is to help our clients receive the right food for the occasion, ensuring that Just Eat for Business (JEfB) is adding value to their business. Your time will be split between working in the office, at home, or sometimes on-site with clients. This is a very exciting role for somebody looking to get into the sales-focused account management world and be part of a strong and expanding team, at a company with a fantastic culture and strong future ahead! These are some of the key ingredients to the role: Build customer trust and relationships through interactions and leave customers feeling impressed with the JEfB service Find the right corporate catering solution to meet your clients' needs Be an expert on all JEfB services and be confident at training customers to be self-sufficient on the platform Work through a calling list made for you by your manager, making over 100+ connected clients' calls a month to identify upsell opportunities Nurture new customers handed to you by the Sales team Plan corporate catering events for your clients Equip your line manager with the right information to be able to succeed in commercial and strategic planning Use Hubspot (CRM software) and other tools to track metrics, manage your accounts and log customer interactions What will you bring to the table? Previous experience of work in a customer-facing and/ or sales role Confident speaking to people every day; on the phone (primarily), face to face and via email Strong relationship builder - high emotional intelligence and naturally a people person A self-starter who loves being busy - new ideas and ways of working are welcome and encouraged, entrepreneurial spirit is a big plus! A hunger for hitting targets and evidence of commercial awareness Comfortable selling solutions with a benefit led approach - experience in sales would be an advantage! Experience with Google Suite or Excel/Microsoft will help (but not required) Strong attention to detail with organisational and planning skills At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now! Job Types: Full-time, Permanent Pay: £20,673.22-£37,909.46 per year Benefits: Bereavement leave Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance Private medical insurance Referral programme Work from home Schedule: Day shift Monday to Friday Supplemental pay types: Commission pay Work Location: Hybrid remote in London Expected start date: 15/05/2024
Apr 20, 2024
Full time
Ready for a Challenge Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About the role The Account Management team looks after all of our existing clients, helping to add value to their business through food. We are a team of 13 and growing and are the commercial driving force of the business. In this role you will support a Senior Account Manager on our most commercially valuable set of accounts, helping to build and maintain relationships with our clients, resulting in retention and growth. The idea is to help our clients receive the right food for the occasion, ensuring that Just Eat for Business (JEfB) is adding value to their business. Your time will be split between working in the office, at home, or sometimes on-site with clients. This is a very exciting role for somebody looking to get into the sales-focused account management world and be part of a strong and expanding team, at a company with a fantastic culture and strong future ahead! These are some of the key ingredients to the role: Build customer trust and relationships through interactions and leave customers feeling impressed with the JEfB service Find the right corporate catering solution to meet your clients' needs Be an expert on all JEfB services and be confident at training customers to be self-sufficient on the platform Work through a calling list made for you by your manager, making over 100+ connected clients' calls a month to identify upsell opportunities Nurture new customers handed to you by the Sales team Plan corporate catering events for your clients Equip your line manager with the right information to be able to succeed in commercial and strategic planning Use Hubspot (CRM software) and other tools to track metrics, manage your accounts and log customer interactions What will you bring to the table? Previous experience of work in a customer-facing and/ or sales role Confident speaking to people every day; on the phone (primarily), face to face and via email Strong relationship builder - high emotional intelligence and naturally a people person A self-starter who loves being busy - new ideas and ways of working are welcome and encouraged, entrepreneurial spirit is a big plus! A hunger for hitting targets and evidence of commercial awareness Comfortable selling solutions with a benefit led approach - experience in sales would be an advantage! Experience with Google Suite or Excel/Microsoft will help (but not required) Strong attention to detail with organisational and planning skills At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now! Job Types: Full-time, Permanent Pay: £20,673.22-£37,909.46 per year Benefits: Bereavement leave Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance Private medical insurance Referral programme Work from home Schedule: Day shift Monday to Friday Supplemental pay types: Commission pay Work Location: Hybrid remote in London Expected start date: 15/05/2024
Egis is a global consulting and engineering firm working in construction, transport and mobility services. Joining our Group and its 19,500 employees means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. In the UK, we are delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. We work in the transport and energy sectors, providing consultancy, engineering and operations services for clients such as major airports, governments, regulators, cities and rail and road operators. With over 50 years of experience in the rail industry, we've delivered complex and challenging multidisciplinary projects all over the world. Our expertise extends to depots, operations, maintenance analytics and asset management across all aspects of rail, including transport, technical and sustainability assessments and systems infrastructure. Egis Transport Solutions, a business unit of the Egis Group, brings together all of the necessary expertise for guided urban transport and heavy rail: systems, automation, rolling stock, safety, equipment, civil engineering, environment, etc. We have an exciting new opportunity for a Head of Systems Integration to join our Rail team in London. Ideally you will have extensive UK Rail experience and looking to develop your career as the technical lead, manage design processes and support bids for our growing business. As a Head of Discipline within your discipline you will be accountable for: Management of your discipline on projects Ensure compliance with the relevant lifesaving rules, Proactively review design documentation to ensure construction risks are mitigated at the design stage Review and sign off the relevant safety documentation as required (CPP/WPP/TB) Review, evaluate and implement rail industry standards to ensure compliance of the engineering deliverables to the standards (quality), Brief the engineering team as necessary on standard updates, Maintain and develop competency of the engineering team within your discipline, including: Competency assessment, Professional reviews, Training plan, Guidance and mentoring to junior engineers/team members, And support the senior team in growing the technical capability of the discipline/business Promote sustainable design and development, Promotion and encouragement of innovation, Capitalization of the acquired know-how to share it across projects You will also work on: Biding opportunities across the UK and International Rail business: to support the growth of revenue and capability of ETS Engineering Directorate, Projects for multiple commissions across the UK and International Rail business When working on bids and projects, as Head of Discipline you will act as: Bid Lead (CDPO)/ Project Director for some specific assignments, or, Technical Lead / CEM for Network Rail, or Third Party rail, projects with overall accountability for all engineering activities and outputs on the projects (reporting to a Project Director). And provide on these bids and projects, senior engineering management with extensive lifecycle-wide knowledge of railway systems, including project delivery, systems assurance, safety engineering (CSM, interoperability, CDM), infrastructure and rail vehicle engineering. Your responsibilities will include but not be limited to: Take a lead role in managing the design team in your discipline and managing all technical aspects related to interdisciplinary coordination Implement efficient processes to manage system safety (including CDM, CSM-RA and interoperability), Verification and Validation (V&V) and system assurance For some commissions, lead the whole technical production (cross-discipline) of the project, i.e. act as Task Responsible/ Technical fee and being the unique interlocutor of the Project Director, Be responsible for progressing all design and development activities and ensure the design activities / deliverables (e.g. reports, calculations, drawings etc.) are delivered on time and budget Be responsible for the consistency of the deliverables across all projects Plan and co-ordinate the activities of the design team (CAD, engineers, expert resources) Ensure the production of specifications across disciplines Profile Skills and Experience 10-15+ years of experience in Engineering / Technical functions, with at least 5 years' experience as a CEM / CRE / System Integrator / Design Manager Excellent knowledge of railway infrastructure, systems, and operating requirements Excellent management skills with the ability to support, mentor and animate a team of engineers and technicians, Significant experience of developing and implementing strategies for projects and programmes Excellent understanding of rail engineering, including Network Rail and associated rail standards, and related regulations (CDM, CSM, RIR) Proven capability in managing design for a rail, especially in multi-disciplinary environments Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers Excellent engineering, analytical and problem-solving abilities YOU MUST HAVE THE RIGHT TO WORK IN THE UK BSc or similar in Bachelor Degree (BEng, BSc) in a Numerate, Scientific or Engineering subject or Higher Education/equivalent training and experience. Chartered Engineer status from a recognised institution Relevant experience in the design, specification and procurement of infrastructure, tram/metro design preferably Wide knowledge of the rail environment appreciated Experience of managing a multi-disciplinary team Knowledge of QA What's in it for you: By joining Egis, as well as receiving a competitive salary, you'll also have the opportunity to explore flexible working arrangements. 27 days' annual leave as well as bank holidays Annual Bonus Healthcare - Individual or family based on employee level Life Assurance Bereavement Support Service Cycle to work Scheme Eye Care Vouchers with Specsavers Travel Loans Workplace Nursery Scheme Electric Car Scheme Training & Development Equality, Diversity & Inclusion We at EGIS are an Equal Opportunities employer and we recognise the value of a Diverse Organisation. EGIS appreciates all job applications. If you decide to apply for an opportunity at EGIS, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and everyone's contribution as this builds our culture and means, if you work for EGIS, you will be included, listened to, and respected. We are committed to our planet In each project we design, engineer and operate we care deeply about the legacy we're leaving behind. As part of our team, you'll have a unique opportunity to use your skills and expertise to shape a better future for our communities in the UK, and all around the globe. Our commitment is translated in the work carried out by our Egis Foundation, which funds concrete actions to address the climate crisis and is focused on educational and social initiatives that will help in the responsible and sustainable shift towards a sustainable world. Job location Europe, United Kingdom City London Minimum level of education required 4-Bachelor of Arts / Bachelor of Science Minimum level of experience required Over 10 years General information Organisation Egis is an international player active in the consulting, construction engineering and mobility service sectors.We design and operate intelligent infrastructure and buildings capable of responding to the climate emergency and helping to achieve more balanced, sustainable and resilient territorial development.With operations in 120 countries, Egis places the expertise of its 18,000 employees at the disposal of its clients and develops cutting-edge innovation accessible to all projects.Improving people's quality of life and supporting communities in their social and economic development, whilst drastically reducing carbon emissions and achieving vital 2050 net zero targets, that's our purpose. Organisation Egis is an international player active in the consulting, construction engineering and mobility service sectors.We design and operate intelligent infrastructure and buildings capable of responding to the climate emergency and helping to achieve more balanced, sustainable and resilient territorial development.With operations in 120 countries, Egis places the expertise of its 18,000 employees at the disposal of its clients and develops cutting-edge innovation accessible to all projects.Improving people's quality of life and supporting communities in their social and economic development, whilst drastically reducing carbon emissions and achieving vital 2050 net zero targets, that's our purpose. Reference 9 Reference 9 You may be interested in these vacancies
Apr 20, 2024
Full time
Egis is a global consulting and engineering firm working in construction, transport and mobility services. Joining our Group and its 19,500 employees means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. In the UK, we are delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. We work in the transport and energy sectors, providing consultancy, engineering and operations services for clients such as major airports, governments, regulators, cities and rail and road operators. With over 50 years of experience in the rail industry, we've delivered complex and challenging multidisciplinary projects all over the world. Our expertise extends to depots, operations, maintenance analytics and asset management across all aspects of rail, including transport, technical and sustainability assessments and systems infrastructure. Egis Transport Solutions, a business unit of the Egis Group, brings together all of the necessary expertise for guided urban transport and heavy rail: systems, automation, rolling stock, safety, equipment, civil engineering, environment, etc. We have an exciting new opportunity for a Head of Systems Integration to join our Rail team in London. Ideally you will have extensive UK Rail experience and looking to develop your career as the technical lead, manage design processes and support bids for our growing business. As a Head of Discipline within your discipline you will be accountable for: Management of your discipline on projects Ensure compliance with the relevant lifesaving rules, Proactively review design documentation to ensure construction risks are mitigated at the design stage Review and sign off the relevant safety documentation as required (CPP/WPP/TB) Review, evaluate and implement rail industry standards to ensure compliance of the engineering deliverables to the standards (quality), Brief the engineering team as necessary on standard updates, Maintain and develop competency of the engineering team within your discipline, including: Competency assessment, Professional reviews, Training plan, Guidance and mentoring to junior engineers/team members, And support the senior team in growing the technical capability of the discipline/business Promote sustainable design and development, Promotion and encouragement of innovation, Capitalization of the acquired know-how to share it across projects You will also work on: Biding opportunities across the UK and International Rail business: to support the growth of revenue and capability of ETS Engineering Directorate, Projects for multiple commissions across the UK and International Rail business When working on bids and projects, as Head of Discipline you will act as: Bid Lead (CDPO)/ Project Director for some specific assignments, or, Technical Lead / CEM for Network Rail, or Third Party rail, projects with overall accountability for all engineering activities and outputs on the projects (reporting to a Project Director). And provide on these bids and projects, senior engineering management with extensive lifecycle-wide knowledge of railway systems, including project delivery, systems assurance, safety engineering (CSM, interoperability, CDM), infrastructure and rail vehicle engineering. Your responsibilities will include but not be limited to: Take a lead role in managing the design team in your discipline and managing all technical aspects related to interdisciplinary coordination Implement efficient processes to manage system safety (including CDM, CSM-RA and interoperability), Verification and Validation (V&V) and system assurance For some commissions, lead the whole technical production (cross-discipline) of the project, i.e. act as Task Responsible/ Technical fee and being the unique interlocutor of the Project Director, Be responsible for progressing all design and development activities and ensure the design activities / deliverables (e.g. reports, calculations, drawings etc.) are delivered on time and budget Be responsible for the consistency of the deliverables across all projects Plan and co-ordinate the activities of the design team (CAD, engineers, expert resources) Ensure the production of specifications across disciplines Profile Skills and Experience 10-15+ years of experience in Engineering / Technical functions, with at least 5 years' experience as a CEM / CRE / System Integrator / Design Manager Excellent knowledge of railway infrastructure, systems, and operating requirements Excellent management skills with the ability to support, mentor and animate a team of engineers and technicians, Significant experience of developing and implementing strategies for projects and programmes Excellent understanding of rail engineering, including Network Rail and associated rail standards, and related regulations (CDM, CSM, RIR) Proven capability in managing design for a rail, especially in multi-disciplinary environments Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers Excellent engineering, analytical and problem-solving abilities YOU MUST HAVE THE RIGHT TO WORK IN THE UK BSc or similar in Bachelor Degree (BEng, BSc) in a Numerate, Scientific or Engineering subject or Higher Education/equivalent training and experience. Chartered Engineer status from a recognised institution Relevant experience in the design, specification and procurement of infrastructure, tram/metro design preferably Wide knowledge of the rail environment appreciated Experience of managing a multi-disciplinary team Knowledge of QA What's in it for you: By joining Egis, as well as receiving a competitive salary, you'll also have the opportunity to explore flexible working arrangements. 27 days' annual leave as well as bank holidays Annual Bonus Healthcare - Individual or family based on employee level Life Assurance Bereavement Support Service Cycle to work Scheme Eye Care Vouchers with Specsavers Travel Loans Workplace Nursery Scheme Electric Car Scheme Training & Development Equality, Diversity & Inclusion We at EGIS are an Equal Opportunities employer and we recognise the value of a Diverse Organisation. EGIS appreciates all job applications. If you decide to apply for an opportunity at EGIS, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and everyone's contribution as this builds our culture and means, if you work for EGIS, you will be included, listened to, and respected. We are committed to our planet In each project we design, engineer and operate we care deeply about the legacy we're leaving behind. As part of our team, you'll have a unique opportunity to use your skills and expertise to shape a better future for our communities in the UK, and all around the globe. Our commitment is translated in the work carried out by our Egis Foundation, which funds concrete actions to address the climate crisis and is focused on educational and social initiatives that will help in the responsible and sustainable shift towards a sustainable world. Job location Europe, United Kingdom City London Minimum level of education required 4-Bachelor of Arts / Bachelor of Science Minimum level of experience required Over 10 years General information Organisation Egis is an international player active in the consulting, construction engineering and mobility service sectors.We design and operate intelligent infrastructure and buildings capable of responding to the climate emergency and helping to achieve more balanced, sustainable and resilient territorial development.With operations in 120 countries, Egis places the expertise of its 18,000 employees at the disposal of its clients and develops cutting-edge innovation accessible to all projects.Improving people's quality of life and supporting communities in their social and economic development, whilst drastically reducing carbon emissions and achieving vital 2050 net zero targets, that's our purpose. Organisation Egis is an international player active in the consulting, construction engineering and mobility service sectors.We design and operate intelligent infrastructure and buildings capable of responding to the climate emergency and helping to achieve more balanced, sustainable and resilient territorial development.With operations in 120 countries, Egis places the expertise of its 18,000 employees at the disposal of its clients and develops cutting-edge innovation accessible to all projects.Improving people's quality of life and supporting communities in their social and economic development, whilst drastically reducing carbon emissions and achieving vital 2050 net zero targets, that's our purpose. Reference 9 Reference 9 You may be interested in these vacancies
Audit Manager - Practice (Excellent Progression - Senior Leadership) Goole £45,000 - £55,000 + Flexi time + Pension + 25 Days Holiday + Life Assurance + Training + Progression Are you an Audit Manager looking to progress your career to senior manager and even director level within a mid-tier accounting practice, who boasts an unrivaled reputation for the last 120 years with their clients in the area click apply for full job details
Apr 20, 2024
Full time
Audit Manager - Practice (Excellent Progression - Senior Leadership) Goole £45,000 - £55,000 + Flexi time + Pension + 25 Days Holiday + Life Assurance + Training + Progression Are you an Audit Manager looking to progress your career to senior manager and even director level within a mid-tier accounting practice, who boasts an unrivaled reputation for the last 120 years with their clients in the area click apply for full job details
Are you looking for an exciting new opportunity to form effective relationships, guiding and supervising group management support to help deliver group priorities? If so, we'd love to hear from you! About the Team We are looking to recruit a Group Business Manager to cover a period of parental leave which sits within the Public Spending Group's Group Management Services. The Public Spending Group has a high-profile role in Government, setting the Government's overall spending plans and ensuring they deliver value for money for the taxpayer. We are responsible for reporting to Parliament and the public on how taxpayers' money is spent. We drive forward improved outcomes and efficiency in public services and enhance the value for money of decision-making through better evaluation, data, and analysis. We advise on overall government policy on public sector pay and pensions, the biggest single driver of public spending. We collaborate with and directly support departments to deliver the Government Finance Function strategy, building finance capability across government and developing the management information, tools, and frameworks to better understand and ensure value for money. The Public Spending GMS is a friendly and welcoming team that supports the Public Spending Group's two directors and 12 deputy directors to deliver the group's objectives to control and report on public spending, improve value for money and efficiency and work across Whitehall to improve Government Finance and Management Information capability. The team is led by 2 HEOs: the Group Business Manager and the GMS Manager and includes 5 PAs. Together the team supports the Directors and Deputy Directors, manages group processes like moderation and business planning and supports group corporate activities. About the Job The responsibility of the Group Business manager is to guide and supervise group management support within the Public Spending Group. You will work very closely with the group's Directors and Deputy Directors to help deliver on group priorities, including by: Managing group moderation processes Serving as the secretariat for Group Management Team meetings, including planning agendas and implementing actions Understanding and presenting group management information data to group management and overseeing directorate finance and workforce planning Seeking the continuous improvement of directorate systems and processes Drafting briefings for key corporate meetings, overseeing corporate workstreams, and managing logistics and content strategy for away days Line managing two GMS staff and work closely with the GMS Manager to provide matrix management of the whole GMS team. About You The successful candidate will be able to form effective relationships and be trusted by senior leaders. You will be able to interpret information from multiple sources and use it to make clear recommendations to decision-makers. You'll be able to prioritise a busy agenda and to support others to do the same. HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us a stronger organisation, better at developing policy that is reflective of the communities we serve. We embrace different views and experiences and value the fresh perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, ethnicity, LGBT+ identity and socio-economic status. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 27% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity (e.g. women in the Treasury, ethnic minority network, LGBT network, faith and belief network) For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Apr 20, 2024
Full time
Are you looking for an exciting new opportunity to form effective relationships, guiding and supervising group management support to help deliver group priorities? If so, we'd love to hear from you! About the Team We are looking to recruit a Group Business Manager to cover a period of parental leave which sits within the Public Spending Group's Group Management Services. The Public Spending Group has a high-profile role in Government, setting the Government's overall spending plans and ensuring they deliver value for money for the taxpayer. We are responsible for reporting to Parliament and the public on how taxpayers' money is spent. We drive forward improved outcomes and efficiency in public services and enhance the value for money of decision-making through better evaluation, data, and analysis. We advise on overall government policy on public sector pay and pensions, the biggest single driver of public spending. We collaborate with and directly support departments to deliver the Government Finance Function strategy, building finance capability across government and developing the management information, tools, and frameworks to better understand and ensure value for money. The Public Spending GMS is a friendly and welcoming team that supports the Public Spending Group's two directors and 12 deputy directors to deliver the group's objectives to control and report on public spending, improve value for money and efficiency and work across Whitehall to improve Government Finance and Management Information capability. The team is led by 2 HEOs: the Group Business Manager and the GMS Manager and includes 5 PAs. Together the team supports the Directors and Deputy Directors, manages group processes like moderation and business planning and supports group corporate activities. About the Job The responsibility of the Group Business manager is to guide and supervise group management support within the Public Spending Group. You will work very closely with the group's Directors and Deputy Directors to help deliver on group priorities, including by: Managing group moderation processes Serving as the secretariat for Group Management Team meetings, including planning agendas and implementing actions Understanding and presenting group management information data to group management and overseeing directorate finance and workforce planning Seeking the continuous improvement of directorate systems and processes Drafting briefings for key corporate meetings, overseeing corporate workstreams, and managing logistics and content strategy for away days Line managing two GMS staff and work closely with the GMS Manager to provide matrix management of the whole GMS team. About You The successful candidate will be able to form effective relationships and be trusted by senior leaders. You will be able to interpret information from multiple sources and use it to make clear recommendations to decision-makers. You'll be able to prioritise a busy agenda and to support others to do the same. HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us a stronger organisation, better at developing policy that is reflective of the communities we serve. We embrace different views and experiences and value the fresh perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, ethnicity, LGBT+ identity and socio-economic status. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 27% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity (e.g. women in the Treasury, ethnic minority network, LGBT network, faith and belief network) For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Ernest Gordon Recruitment Limited
Leeds, Yorkshire
Corporate Tax Manager - Consultancy (Progression) Remote - A few days in Leeds per month 55,000 to 65,000 + Remote + 25 Holiday + Pension + Private Healthcare + Training + Company Benefits Are you a driven Tax Manager wanting to work in a specialist tax consultancy achieving double digit growth year after year through organic client development, with a realistic route to partner? Do you want to work for a business that recognizes and rewards top performance and is agile in its approach to development and promotion of its team members? Do you want to take control of your career path and as you grow to director and partner, have the opportunity to build your own portfolio of business, contribute to the growth of the team, while working in the ever changing corporate tax advisory environment? Are you looking to develop your technical knowledge and provide support to your clients on complex tax issues, while dealing with a large mixture of clients from private equity businesses to large listed international businesses? On offer is the opportunity to join a dynamic, growing organically, specialist tax consultancy with the ability to be remote based, with travel to the Leeds office a few times per month, being responsible for a strong tax team and the delivery of the work to your clients? The business has excellent benefits, has been growing at double digits per annum for the last few years, has paid bonuses to staff every year, provide quality work to their clients, are honest, hardworking and friendly business, where working as a team is critical to their success. The Role: Corporate Tax Accounting - Returns and computations. Corporate Tax Compliance Due Diligence Tax Advisory The Person: CTA, ATT, ACCA or ACA Qualified Corporate Tax Compliance Corporate Tax Accounting Advisory or senior stakeholder management Key words : Tax, Corporate Tax, Practice, Industry, ATT, CTA, ACCA, ACA Qualified Reference Number : BBBH13114 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 20, 2024
Full time
Corporate Tax Manager - Consultancy (Progression) Remote - A few days in Leeds per month 55,000 to 65,000 + Remote + 25 Holiday + Pension + Private Healthcare + Training + Company Benefits Are you a driven Tax Manager wanting to work in a specialist tax consultancy achieving double digit growth year after year through organic client development, with a realistic route to partner? Do you want to work for a business that recognizes and rewards top performance and is agile in its approach to development and promotion of its team members? Do you want to take control of your career path and as you grow to director and partner, have the opportunity to build your own portfolio of business, contribute to the growth of the team, while working in the ever changing corporate tax advisory environment? Are you looking to develop your technical knowledge and provide support to your clients on complex tax issues, while dealing with a large mixture of clients from private equity businesses to large listed international businesses? On offer is the opportunity to join a dynamic, growing organically, specialist tax consultancy with the ability to be remote based, with travel to the Leeds office a few times per month, being responsible for a strong tax team and the delivery of the work to your clients? The business has excellent benefits, has been growing at double digits per annum for the last few years, has paid bonuses to staff every year, provide quality work to their clients, are honest, hardworking and friendly business, where working as a team is critical to their success. The Role: Corporate Tax Accounting - Returns and computations. Corporate Tax Compliance Due Diligence Tax Advisory The Person: CTA, ATT, ACCA or ACA Qualified Corporate Tax Compliance Corporate Tax Accounting Advisory or senior stakeholder management Key words : Tax, Corporate Tax, Practice, Industry, ATT, CTA, ACCA, ACA Qualified Reference Number : BBBH13114 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Are you looking for a chance to challenge yourself by working with diverse range of clients spanning across different industry sectors? Stoneseed are currently looking for an IT Project Manager to join the team on a permanent contract to support clients through our IT Project Management Services. This role is full-time, 5 days per week, and client led, so you will see a blend of site-based working within your region and home working where possible. In return, we offer a competitive salary and a comprehensive benefits package, including a profit share bonus, employee assistance programme, company pension scheme, and life assurance. Please see (url removed)/careers for full details. The Role As an IT Project Manager, your role will involve direct client interaction, and will ensure all IT projects are managed from conception to completion to the highest quality standard on-time, and within budget. You will be responsible for tasks such as project planning, scheduling, risk assessment, communication, and stakeholder engagement. Our client base spans a wide range of industry sectors, providing you with the chance to explore and develop a wide breadth of expertise and specialisms. You will have exceptional communication and interpersonal skills to work collaboratively with various stakeholders across clients, team members, and senior management. Success in the role will rely on a solid comprehension of IT project management methodologies like Agile and Waterfall, coupled with prior experience in overseeing complex projects. Key Responsibilities All aspects of client-side project management; accountability for project delivery Definition, scoping and planning of multi-disciplinary projects Stakeholder management Business case development Business change management Selection and implementation management Benefits tracking The Company Stoneseed are a leading provider in offering dedicated IT Project Management Services to a broad range of clients across all industry sectors. Emphasising a people-centric approach, this fulfilling position offers variety and new opportunities for a results-oriented, dynamic, and self-motivated individual. Whilst being client-facing, we are proud to offer a supportive-culture with a chance to reward all hard work through Company days and more - please visit Glassdoor for testimonials. About you Candidates will have a proven track record of delivering complex technical projects, ideally with a minimum of 4-5 years IT Project Management experience. You must have access to a vehicle and already hold the right to work in the UK, as we are unable to sponsor visa applications for this role. You will be experienced in: both Agile and Waterfall methodology building key client relationships and managing stakeholders benefits tracking to ensure the benefits are realised and the project is successful financial management, of all related project expenditure, hardware, software, capital and op-ex.
Apr 20, 2024
Full time
Are you looking for a chance to challenge yourself by working with diverse range of clients spanning across different industry sectors? Stoneseed are currently looking for an IT Project Manager to join the team on a permanent contract to support clients through our IT Project Management Services. This role is full-time, 5 days per week, and client led, so you will see a blend of site-based working within your region and home working where possible. In return, we offer a competitive salary and a comprehensive benefits package, including a profit share bonus, employee assistance programme, company pension scheme, and life assurance. Please see (url removed)/careers for full details. The Role As an IT Project Manager, your role will involve direct client interaction, and will ensure all IT projects are managed from conception to completion to the highest quality standard on-time, and within budget. You will be responsible for tasks such as project planning, scheduling, risk assessment, communication, and stakeholder engagement. Our client base spans a wide range of industry sectors, providing you with the chance to explore and develop a wide breadth of expertise and specialisms. You will have exceptional communication and interpersonal skills to work collaboratively with various stakeholders across clients, team members, and senior management. Success in the role will rely on a solid comprehension of IT project management methodologies like Agile and Waterfall, coupled with prior experience in overseeing complex projects. Key Responsibilities All aspects of client-side project management; accountability for project delivery Definition, scoping and planning of multi-disciplinary projects Stakeholder management Business case development Business change management Selection and implementation management Benefits tracking The Company Stoneseed are a leading provider in offering dedicated IT Project Management Services to a broad range of clients across all industry sectors. Emphasising a people-centric approach, this fulfilling position offers variety and new opportunities for a results-oriented, dynamic, and self-motivated individual. Whilst being client-facing, we are proud to offer a supportive-culture with a chance to reward all hard work through Company days and more - please visit Glassdoor for testimonials. About you Candidates will have a proven track record of delivering complex technical projects, ideally with a minimum of 4-5 years IT Project Management experience. You must have access to a vehicle and already hold the right to work in the UK, as we are unable to sponsor visa applications for this role. You will be experienced in: both Agile and Waterfall methodology building key client relationships and managing stakeholders benefits tracking to ensure the benefits are realised and the project is successful financial management, of all related project expenditure, hardware, software, capital and op-ex.
CRM Manager Crewe Salary up to £38,000 + Generous Holiday Allowance, Company Pension and Great Discounts At Ryman we have an incredible role to join our vibrant Marketing Team, this role will sit in the heart of the CRM team. The Role: As CRM Manager, you will liaise with key stakeholders across the business to ensure our customers receive relevant, timely and inspiring communications from the brand aimed at driving repeat purchase and long-term loyalty. You will drive the development and implementation of our email strategy across broadcast and automation campaigns to drive sales and engagement with both businesses and consumers. Role of Department: The marketing team is responsible for delivering POS and marketing communications in store, advertising, PR and social media activity, creative development, own label packaging, CRM, leaflets & publications, events and other activities to help drive sales both instore and online, engage customers and support the awareness and development of the Ryman brand. What you will get from us: A great Team to work with where you can progress and make a difference at all levels Competitive Salary Holiday Allowance Free Parking Subsidised Canteen Company Pension scheme Apprenticeship scheme to continue your development Generous discount at TPRG and on our amazing benefits hub Main Duties and Responsibilities: Manage the email marketing calendar, working with the Senior CRM Manager and the necessary stakeholders to ensure that emails align with the overall customer plan. Design and implement weekly emails including creating compelling copy, subject lines and design templates and briefing the design studio along with building the emails in our email & customer data platform, Ometria. Manage the full sign off process for all emails, including Trading sign off, building strong relationships with Trading and eCommerce teams. Alongside the Senior CRM Manager, further develop and bring to life the lifecycle/automation campaigns from welcome journeys to post purchase and retention primarily across email, but working with the wider digital team to incorporate other channels into the flows. Use customer segmentation data to tailor marketing communications, to increase relevancy and frequency of purchase. Promote a culture of test & learn to drive innovation and utilise the full functionality of our customer data platform. Create timely, accurate, inspiring and error free customer communications, with a consistent tone of voice, look and feel, which supports our brand objectives. Be responsible for the analysis of all email campaigns, providing detailed reporting to the business across key KPIs and sharing best practice and recommendations to improve email performance. Be responsible for managing GDPR requests within the team. Build strong relationships with teams across the business through credible, fact based discussions, which seek to fulfil overall business objectives. Support the Senior CRM Manager on delivery of the Ryman Rewards loyalty program What we would like to see in you? Experience in an email or campaign role, with a minimum of 2 years' experience, ideally to include lifecycle campaigns and with good knowledge of industry best practice and building segmentation . A strong creative executer, with excellent copywriting skills and the capability to create compelling customer communications. Commercially astute, balancing trade driving needs with customer relationships and brand/communication stories. A dynamic, passionate self-starter who can prioritise their own workload and take full accountability for all aspects of their role .Excellent prioritisation skills with the ability to manage multiple projects concurrently. A team player with a can-do attitude who is willing to go the extra mile to ensure work is completed on time and to the highest standards. An analytical mind, able to interpret data to help drive decisions and engage across the business. A confident communicator, who can clearly articulate credible opinions based on facts and challenge key stakeholders, appropriately, at all levels. The ability to be flexible and work to support the needs of the business including occasional weekend / out of hours working. The ability to travel to offsite meetings and events .Experience working in retail eCommerce is preferred. Experience working with the Ometria email platform and Magento 2 would be an advantage. Knowledge of Photoshop and basic HTML would be an advantage. Experience working on direct mail and loyalty schemes would be an advantage Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting CRM Manager role
Apr 20, 2024
Full time
CRM Manager Crewe Salary up to £38,000 + Generous Holiday Allowance, Company Pension and Great Discounts At Ryman we have an incredible role to join our vibrant Marketing Team, this role will sit in the heart of the CRM team. The Role: As CRM Manager, you will liaise with key stakeholders across the business to ensure our customers receive relevant, timely and inspiring communications from the brand aimed at driving repeat purchase and long-term loyalty. You will drive the development and implementation of our email strategy across broadcast and automation campaigns to drive sales and engagement with both businesses and consumers. Role of Department: The marketing team is responsible for delivering POS and marketing communications in store, advertising, PR and social media activity, creative development, own label packaging, CRM, leaflets & publications, events and other activities to help drive sales both instore and online, engage customers and support the awareness and development of the Ryman brand. What you will get from us: A great Team to work with where you can progress and make a difference at all levels Competitive Salary Holiday Allowance Free Parking Subsidised Canteen Company Pension scheme Apprenticeship scheme to continue your development Generous discount at TPRG and on our amazing benefits hub Main Duties and Responsibilities: Manage the email marketing calendar, working with the Senior CRM Manager and the necessary stakeholders to ensure that emails align with the overall customer plan. Design and implement weekly emails including creating compelling copy, subject lines and design templates and briefing the design studio along with building the emails in our email & customer data platform, Ometria. Manage the full sign off process for all emails, including Trading sign off, building strong relationships with Trading and eCommerce teams. Alongside the Senior CRM Manager, further develop and bring to life the lifecycle/automation campaigns from welcome journeys to post purchase and retention primarily across email, but working with the wider digital team to incorporate other channels into the flows. Use customer segmentation data to tailor marketing communications, to increase relevancy and frequency of purchase. Promote a culture of test & learn to drive innovation and utilise the full functionality of our customer data platform. Create timely, accurate, inspiring and error free customer communications, with a consistent tone of voice, look and feel, which supports our brand objectives. Be responsible for the analysis of all email campaigns, providing detailed reporting to the business across key KPIs and sharing best practice and recommendations to improve email performance. Be responsible for managing GDPR requests within the team. Build strong relationships with teams across the business through credible, fact based discussions, which seek to fulfil overall business objectives. Support the Senior CRM Manager on delivery of the Ryman Rewards loyalty program What we would like to see in you? Experience in an email or campaign role, with a minimum of 2 years' experience, ideally to include lifecycle campaigns and with good knowledge of industry best practice and building segmentation . A strong creative executer, with excellent copywriting skills and the capability to create compelling customer communications. Commercially astute, balancing trade driving needs with customer relationships and brand/communication stories. A dynamic, passionate self-starter who can prioritise their own workload and take full accountability for all aspects of their role .Excellent prioritisation skills with the ability to manage multiple projects concurrently. A team player with a can-do attitude who is willing to go the extra mile to ensure work is completed on time and to the highest standards. An analytical mind, able to interpret data to help drive decisions and engage across the business. A confident communicator, who can clearly articulate credible opinions based on facts and challenge key stakeholders, appropriately, at all levels. The ability to be flexible and work to support the needs of the business including occasional weekend / out of hours working. The ability to travel to offsite meetings and events .Experience working in retail eCommerce is preferred. Experience working with the Ometria email platform and Magento 2 would be an advantage. Knowledge of Photoshop and basic HTML would be an advantage. Experience working on direct mail and loyalty schemes would be an advantage Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting CRM Manager role
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. A fantastic opportunity has arisen for an outstanding individual to join our team as Senior Internal Audit in Digital & Risk and Advisory Services (D-RAS). If you want to be part of a growing team that is embracing digital technologies to create exciting opportunities and enhance client relationships, a team that truly puts culture and people at the heart of what we do and will spend the coming years challenging and knocking down barriers, then please read on. In this exciting role, you will deliver, supervise and/or manage multiple assignments of high complexity and variety in line with BDO's approach - although as a firm with culture at its core we expect you will challenge the norm and help us redefine our approach and seek continuous improvement. You will work closely with Managers, Directors and Partners, build amazing client relationships, assist with strategy and help drive marketing and business development. You'll be someone with: Inquisitive mind, willingness to challenge and innovate every day. ACA, ACCA, MIIA or CCAB qualified and relevant experience of risk management, internal audit and systems/controls testing. Awareness of compliance, legislative and market issues relevant to client businesses Desirable: SOx experience (US/UK/Other) IT assurance experience Experience of working with Not-for-Profit organisations Third party attestation services experience (for example ISAE3402 etc.) Project management experience Full driving licence and own car is preferable - flexibility to travel on a regular basis locally with potential for wider travel if required. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 20, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. A fantastic opportunity has arisen for an outstanding individual to join our team as Senior Internal Audit in Digital & Risk and Advisory Services (D-RAS). If you want to be part of a growing team that is embracing digital technologies to create exciting opportunities and enhance client relationships, a team that truly puts culture and people at the heart of what we do and will spend the coming years challenging and knocking down barriers, then please read on. In this exciting role, you will deliver, supervise and/or manage multiple assignments of high complexity and variety in line with BDO's approach - although as a firm with culture at its core we expect you will challenge the norm and help us redefine our approach and seek continuous improvement. You will work closely with Managers, Directors and Partners, build amazing client relationships, assist with strategy and help drive marketing and business development. You'll be someone with: Inquisitive mind, willingness to challenge and innovate every day. ACA, ACCA, MIIA or CCAB qualified and relevant experience of risk management, internal audit and systems/controls testing. Awareness of compliance, legislative and market issues relevant to client businesses Desirable: SOx experience (US/UK/Other) IT assurance experience Experience of working with Not-for-Profit organisations Third party attestation services experience (for example ISAE3402 etc.) Project management experience Full driving licence and own car is preferable - flexibility to travel on a regular basis locally with potential for wider travel if required. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Build an Aviation Career You're Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term. Reporting directly to the Regional HR Director, the Senior HR Business Partner for the UK Engines business will act as a key member of the UK Engines leadership team, with accountability to the Director, UK Engine Programs. The Senior HR Business Partner will be accountable for the leadership and delivery of results in the areas of Talent Acquisition, Employee Engagement, Employee Relations and Leadership Development for the Engines Business Unit. Job Details Develop, coordinate and participate in creative solutions to business challenges and cultural change. Identify and coordinate long term talent management planning to develop longer term organisational capability. Partner with Business Leadership on business growth activities including acquisitions, integrations and TUPE. Partner with line managers, coaching and advising them on all people matters. Take appropriate actions to address and resolve employee relations issues. Work directly with the recognised trade Union(s). Ensure the consistent and equitable application of organisation policies and procedures. In coordination with the broader HR team, ensure that Vector Aerospace UK is compliant with StandardAero practices and procedures. Prepare reports, documentation and relevant presentations that are required on a regular and ad hoc basis. Position Requirements MCIPD or Equivalent ability to demonstrate a basic foundation in HR Principles Knowledge of employment law and regulatory requirements. Must be present at the relevant work location(s) to support operational needs, work strategically with Engines leadership and line managers, and be available to respond to emergent issues. Preferred Characteristics Experience in manufacturing, particularly in the military, energy or aviation Industries Experience in a multi-site unionised environment Experience managing complex employee relations cases including dismissals Experience networking to deliver results in a highly matrixed organisation that values collaboration Experience operating in a complex international Company that respects corporate compliance and approval protocols Competencies Strong interpersonal, leadership and organisational skills Strong written and oral communication skills Continuous improvement mindset Ability to maintain the integrity of people data with mindfulness to GDPR and ethical standards Ability to think strategically and influence business leaders as a thought partner Ability to think creatively and implement HR solutions in a growing and evolving organisation Ability to manage complex change management projects to deliver high quality results on time, under budget and within the parameters of the project Ability to apply knowledge of laws and regulations to practical situations in the workplace Ability to anticipate business risks and proactively deploy mitigation plans Ability to collect and analyse data to make data driven business decisions Ability to drive results Benefits that make life better: 206 hours annual leave per year for employees working 37 hours per week, plus 8 public holidays 4% employer match pension scheme YuLife wellbeing services, including 24/7 virtual GP service, Employee Assistance Program, personalised online fitness programs, and many more! Bonus opportunities Generous paid sick leave Life assurance cover Salary sacrifice cycle to work scheme Onsite gym at both the Fleetlands and Almondbank sites Eye test vouchers Seasonal flu jabs administered on site each year by Bupa Learning and training opportunities About Us Raising the Standard of Excellence since 1911 With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. Inclusivity Is Our Standard It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture. Aero
Apr 20, 2024
Full time
Build an Aviation Career You're Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term. Reporting directly to the Regional HR Director, the Senior HR Business Partner for the UK Engines business will act as a key member of the UK Engines leadership team, with accountability to the Director, UK Engine Programs. The Senior HR Business Partner will be accountable for the leadership and delivery of results in the areas of Talent Acquisition, Employee Engagement, Employee Relations and Leadership Development for the Engines Business Unit. Job Details Develop, coordinate and participate in creative solutions to business challenges and cultural change. Identify and coordinate long term talent management planning to develop longer term organisational capability. Partner with Business Leadership on business growth activities including acquisitions, integrations and TUPE. Partner with line managers, coaching and advising them on all people matters. Take appropriate actions to address and resolve employee relations issues. Work directly with the recognised trade Union(s). Ensure the consistent and equitable application of organisation policies and procedures. In coordination with the broader HR team, ensure that Vector Aerospace UK is compliant with StandardAero practices and procedures. Prepare reports, documentation and relevant presentations that are required on a regular and ad hoc basis. Position Requirements MCIPD or Equivalent ability to demonstrate a basic foundation in HR Principles Knowledge of employment law and regulatory requirements. Must be present at the relevant work location(s) to support operational needs, work strategically with Engines leadership and line managers, and be available to respond to emergent issues. Preferred Characteristics Experience in manufacturing, particularly in the military, energy or aviation Industries Experience in a multi-site unionised environment Experience managing complex employee relations cases including dismissals Experience networking to deliver results in a highly matrixed organisation that values collaboration Experience operating in a complex international Company that respects corporate compliance and approval protocols Competencies Strong interpersonal, leadership and organisational skills Strong written and oral communication skills Continuous improvement mindset Ability to maintain the integrity of people data with mindfulness to GDPR and ethical standards Ability to think strategically and influence business leaders as a thought partner Ability to think creatively and implement HR solutions in a growing and evolving organisation Ability to manage complex change management projects to deliver high quality results on time, under budget and within the parameters of the project Ability to apply knowledge of laws and regulations to practical situations in the workplace Ability to anticipate business risks and proactively deploy mitigation plans Ability to collect and analyse data to make data driven business decisions Ability to drive results Benefits that make life better: 206 hours annual leave per year for employees working 37 hours per week, plus 8 public holidays 4% employer match pension scheme YuLife wellbeing services, including 24/7 virtual GP service, Employee Assistance Program, personalised online fitness programs, and many more! Bonus opportunities Generous paid sick leave Life assurance cover Salary sacrifice cycle to work scheme Onsite gym at both the Fleetlands and Almondbank sites Eye test vouchers Seasonal flu jabs administered on site each year by Bupa Learning and training opportunities About Us Raising the Standard of Excellence since 1911 With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. Inclusivity Is Our Standard It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture. Aero
Job Description Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Senior Procurement Manager , you will be accountable for managing categories of spend classed as Technology Partners and Software with a significant total annual spend of circa £ 9m. What you'll do: Responsible for all RFx activities, managing the sourcing process, negotiation and contracting activities for H/M value categories and complex categories Responsible for the evaluation of suppliers as part of supplier on-boarding process and implementation of i Procurement strategy category code management in line with Category strategy Responsible for negotiation of flow-down terms for complex agreements Responsible for on-going supplier performance and supplier relationship management throughout the contract lifetime, including inputs to risk register and risk mitigation strategies. Responsible for management of internal and external stakeholders. Who you are: This role would be ideal for a Category Lead Manager with proven experience in Software and IT. Key Requirements: A track record in driving cost out and driving value up within a Procurement organisation A successful track record of following a strategic sourcing / category management methodology Demonstrable experience in category management in a procurement or commercial environment with Software Experience Experience in developing category plans and strategy. Excellent negotiation skills and techniques Excellent interpersonal skills with the ability to demonstrate exceptional stakeholder management approach and skills What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: - Be Inclusive - Take Responsibility - Collaborate - Be Customer-focussed
Apr 20, 2024
Full time
Job Description Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Senior Procurement Manager , you will be accountable for managing categories of spend classed as Technology Partners and Software with a significant total annual spend of circa £ 9m. What you'll do: Responsible for all RFx activities, managing the sourcing process, negotiation and contracting activities for H/M value categories and complex categories Responsible for the evaluation of suppliers as part of supplier on-boarding process and implementation of i Procurement strategy category code management in line with Category strategy Responsible for negotiation of flow-down terms for complex agreements Responsible for on-going supplier performance and supplier relationship management throughout the contract lifetime, including inputs to risk register and risk mitigation strategies. Responsible for management of internal and external stakeholders. Who you are: This role would be ideal for a Category Lead Manager with proven experience in Software and IT. Key Requirements: A track record in driving cost out and driving value up within a Procurement organisation A successful track record of following a strategic sourcing / category management methodology Demonstrable experience in category management in a procurement or commercial environment with Software Experience Experience in developing category plans and strategy. Excellent negotiation skills and techniques Excellent interpersonal skills with the ability to demonstrate exceptional stakeholder management approach and skills What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: - Be Inclusive - Take Responsibility - Collaborate - Be Customer-focussed