Product Governance Manager This role is based in Peterborough and is a hybrid working opportunity. Role Purpose: As a Product Manager, you will ensure that Markerstudy Group Distribution Motor, Home, Pet, Commercial and Specialist core insurance/service products and add-ons ( including premium finance ) continue to drive our customer and commercial objectives. Ensure adherence to the Markerstudy Group Product Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations. Seeks opportunities to enhance customer and commercial outcomes. Support in the development and delivery new products. Support the development of existing products and optimising the add-on/core product portfolio. This role gives you the opportunity to be a Product Manager. You'll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges. Key Responsibilities: Act as overall Product Manager for Markerstudy's Distribution products, showing strong technical product expertise. Ensure that our product propositions meet needs of customers in the defined target markets. Adheres to and manages designated product in line with our Product Governance Framework. Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely. Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Identify opportunities to develop new products that add customer and commercial value. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Act as an SME/product lead for business wide projects including stakeholder management (to Director level). Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market. Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders. Key Skills, Experience and Knowledge: Technical insurance product knowledge and management. Financial services and/or customer credit knowledge (advantageous). Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation. Strong understanding of Product Governance requirements, regulation and legislation. Puts customers at the heart of what we do and can balance commercial gain with customer need effectively. Experience working in product & proposition development. Experienced Business Owner for multiple/complex tech deliveries. Ability to critically evaluate information and present findings. Strong stakeholder management and communication skills. Chartered Insurance Institute qualification (advantageous). Financial services and/or Consumer Credit knowledge (advantageous). Educated to degree level / calibre (advantageous). People management / leadership / coaching experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative environment Hybrid/Flexible working model 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Apr 19, 2024
Full time
Product Governance Manager This role is based in Peterborough and is a hybrid working opportunity. Role Purpose: As a Product Manager, you will ensure that Markerstudy Group Distribution Motor, Home, Pet, Commercial and Specialist core insurance/service products and add-ons ( including premium finance ) continue to drive our customer and commercial objectives. Ensure adherence to the Markerstudy Group Product Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations. Seeks opportunities to enhance customer and commercial outcomes. Support in the development and delivery new products. Support the development of existing products and optimising the add-on/core product portfolio. This role gives you the opportunity to be a Product Manager. You'll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges. Key Responsibilities: Act as overall Product Manager for Markerstudy's Distribution products, showing strong technical product expertise. Ensure that our product propositions meet needs of customers in the defined target markets. Adheres to and manages designated product in line with our Product Governance Framework. Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely. Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Identify opportunities to develop new products that add customer and commercial value. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Act as an SME/product lead for business wide projects including stakeholder management (to Director level). Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market. Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders. Key Skills, Experience and Knowledge: Technical insurance product knowledge and management. Financial services and/or customer credit knowledge (advantageous). Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation. Strong understanding of Product Governance requirements, regulation and legislation. Puts customers at the heart of what we do and can balance commercial gain with customer need effectively. Experience working in product & proposition development. Experienced Business Owner for multiple/complex tech deliveries. Ability to critically evaluate information and present findings. Strong stakeholder management and communication skills. Chartered Insurance Institute qualification (advantageous). Financial services and/or Consumer Credit knowledge (advantageous). Educated to degree level / calibre (advantageous). People management / leadership / coaching experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative environment Hybrid/Flexible working model 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Safeguarding Lead We have a unique opportunity within a rapidly growing Organisation for an individual with an approachable attitude and a commitment to promoting a positive working environment to support all staff in matters of risk, safeguarding and child protection. Position: Safeguarding Lead Location: Liverpool/Hybrid Hours: Full time 35 hours per week. (Would consider a job share with two people) Salary: £28,226 to £32,798 per annum Contract: Permanent Closing Date: Sunday 21st April 2024 at 23:59pm Interview date: Wednesday 24th and Thursday 25th April 2024 The Role The Safeguarding Lead will bring their extensive knowledge and experience to this role to offer the highest level of support for LE staff and all of our client groups (including children, young people and adults). There would be a requirement to take lead responsibility for safeguarding and child protection across the Organisation and take part in strategy discussions and inter-agency meetings. They will advise, train, and support all members of staff on risk, incident, safeguarding, and child protection matters, and liaise with relevant third-party agencies such as the local authority and police. The role is subject to receiving satisfactory references and a probationary period. Main areas of responsibility include: To act as a source of support, advice, and expertise in managing safeguarding and clinical issues for LE staff. To be fully equipped to independently manage clinical risk safely and in line with all LE policies and procedures, in consultation with the member of staff raising a safeguarding concern. Coordinate the safe check-in and check-out of all clinical staff scheduled to work during the shift. Oversee the management of any risk/safeguarding concerns ensuring that relevant paperwork is completed and signed off within adequate timeframes. Support and advise staff to help them feel confident in dealing with risk, safeguarding and child protection matters. Support staff during the referral, triage and assessment process Liaise with the SMT and the local authority designated officer(s) (LADO) for child protection concerns in cases which concern a staff member Act as a point of contact and liaise with relevant 3rd party agencies/professionals on matters of risk, safeguarding and child protection Report cases to the police where a crime may have been committed Communicate relevant safeguarding issues to the SMT Work with the SMT to ensure that LE's safeguarding and child protection policy is reviewed annually (as a minimum) and that the procedures and implementation are updated and reviewed regularly Understand the importance of information sharing, both internally and with safeguarding partners, other agencies and organisations ensuring that accurate records are shared confidentially About You You could already be working as part of a safeguarding team and looking for the next step in your career. You might have years of experience working in other sectors and are now looking for a change within a rapidly growing charity. To succeed in the role of Safeguarding Lead you will have: Expert knowledge of legislation and guidance on safeguarding and working with vulnerable adults, children & young people, including knowledge of the responsibilities of other agencies Significant experience in managing risk and the policies, procedures, and process maps for escalating risk as appropriate through relevant third-party agencies Qualification and/or a minimum of three years' experience in managing safeguarding in an education, community, health / social care setting Three years post-qualification experience working in a helping profession Ability to work with conflict and emotionally distressing content. Good knowledge and understanding of Trauma Informed Care and Adverse Childhood Experiences Experience in managing risk around single and complex trauma An understanding of mental health services in the voluntary sector Benefits include: Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to the organisation Values-driven organisation supporting vulnerable people across England Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice Annual Training and CPD Allowance to support growth and career development We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working Access to free and confidential counselling provided through LE's Insurance Provider, to support staff welfare Pension contribution at 3% Daily informal communications with colleagues via remote platforms Annual Christmas celebration with colleagues To fulfil the role, you must abode within the UK and have the right to work in the UK. About the Organisation They are a leading third-sector, mental health organisation, with its headquarters in Knowsley, Merseyside. The organisation specialises in delivering therapy and support services to children, young people and adults presenting with bereavement and traumatic loss, occupational health counselling and suicide postvention support services. Holding a full BACP Service Accreditation for its adult and CYP services (the first organisation to achieve BACP accreditation in Merseyside in 2004) the organisation is continuing to grow and now offers services in Merseyside, Cheshire, Lincolnshire, Essex, South Yorkshire, Coventry and Warwickshire, Kent & Medway, Thames Valley, Hampshire & the IOW and Lancashire. You may also have experience in areas such as Compliance and Governance, Safeguarding, Child Safeguarding, Adult Safeguarding, Safeguarding Practitioner, Designated Safeguarding Lead, Team Manager - Safeguarding, Head of Safeguarding, Safeguarding Officer, Safeguarding & Welfare Manager, Safeguarding Quality Assurance Manager, Social Work Senior Manager, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Apr 19, 2024
Full time
Safeguarding Lead We have a unique opportunity within a rapidly growing Organisation for an individual with an approachable attitude and a commitment to promoting a positive working environment to support all staff in matters of risk, safeguarding and child protection. Position: Safeguarding Lead Location: Liverpool/Hybrid Hours: Full time 35 hours per week. (Would consider a job share with two people) Salary: £28,226 to £32,798 per annum Contract: Permanent Closing Date: Sunday 21st April 2024 at 23:59pm Interview date: Wednesday 24th and Thursday 25th April 2024 The Role The Safeguarding Lead will bring their extensive knowledge and experience to this role to offer the highest level of support for LE staff and all of our client groups (including children, young people and adults). There would be a requirement to take lead responsibility for safeguarding and child protection across the Organisation and take part in strategy discussions and inter-agency meetings. They will advise, train, and support all members of staff on risk, incident, safeguarding, and child protection matters, and liaise with relevant third-party agencies such as the local authority and police. The role is subject to receiving satisfactory references and a probationary period. Main areas of responsibility include: To act as a source of support, advice, and expertise in managing safeguarding and clinical issues for LE staff. To be fully equipped to independently manage clinical risk safely and in line with all LE policies and procedures, in consultation with the member of staff raising a safeguarding concern. Coordinate the safe check-in and check-out of all clinical staff scheduled to work during the shift. Oversee the management of any risk/safeguarding concerns ensuring that relevant paperwork is completed and signed off within adequate timeframes. Support and advise staff to help them feel confident in dealing with risk, safeguarding and child protection matters. Support staff during the referral, triage and assessment process Liaise with the SMT and the local authority designated officer(s) (LADO) for child protection concerns in cases which concern a staff member Act as a point of contact and liaise with relevant 3rd party agencies/professionals on matters of risk, safeguarding and child protection Report cases to the police where a crime may have been committed Communicate relevant safeguarding issues to the SMT Work with the SMT to ensure that LE's safeguarding and child protection policy is reviewed annually (as a minimum) and that the procedures and implementation are updated and reviewed regularly Understand the importance of information sharing, both internally and with safeguarding partners, other agencies and organisations ensuring that accurate records are shared confidentially About You You could already be working as part of a safeguarding team and looking for the next step in your career. You might have years of experience working in other sectors and are now looking for a change within a rapidly growing charity. To succeed in the role of Safeguarding Lead you will have: Expert knowledge of legislation and guidance on safeguarding and working with vulnerable adults, children & young people, including knowledge of the responsibilities of other agencies Significant experience in managing risk and the policies, procedures, and process maps for escalating risk as appropriate through relevant third-party agencies Qualification and/or a minimum of three years' experience in managing safeguarding in an education, community, health / social care setting Three years post-qualification experience working in a helping profession Ability to work with conflict and emotionally distressing content. Good knowledge and understanding of Trauma Informed Care and Adverse Childhood Experiences Experience in managing risk around single and complex trauma An understanding of mental health services in the voluntary sector Benefits include: Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to the organisation Values-driven organisation supporting vulnerable people across England Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice Annual Training and CPD Allowance to support growth and career development We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working Access to free and confidential counselling provided through LE's Insurance Provider, to support staff welfare Pension contribution at 3% Daily informal communications with colleagues via remote platforms Annual Christmas celebration with colleagues To fulfil the role, you must abode within the UK and have the right to work in the UK. About the Organisation They are a leading third-sector, mental health organisation, with its headquarters in Knowsley, Merseyside. The organisation specialises in delivering therapy and support services to children, young people and adults presenting with bereavement and traumatic loss, occupational health counselling and suicide postvention support services. Holding a full BACP Service Accreditation for its adult and CYP services (the first organisation to achieve BACP accreditation in Merseyside in 2004) the organisation is continuing to grow and now offers services in Merseyside, Cheshire, Lincolnshire, Essex, South Yorkshire, Coventry and Warwickshire, Kent & Medway, Thames Valley, Hampshire & the IOW and Lancashire. You may also have experience in areas such as Compliance and Governance, Safeguarding, Child Safeguarding, Adult Safeguarding, Safeguarding Practitioner, Designated Safeguarding Lead, Team Manager - Safeguarding, Head of Safeguarding, Safeguarding Officer, Safeguarding & Welfare Manager, Safeguarding Quality Assurance Manager, Social Work Senior Manager, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Hours: 37.5 hours per week Monday to Friday Location: Field Based Role Overview Our client, one of the world s largest credit card providers, partners with Service Innovation Group to fulfil a key field sales and marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across 12 European markets through field visits, with circa 500 staff working across the UK and Europe. We re looking for passionate and dedicated Field Sales Executives to visit retail stores across a designated territory as part of the merchant engagement program. Your focus in the visits will be to promote the key features and benefits of working with our client, ensure that their payment terminal is working correctly, the placement of point of sales materials and activating campaigns designed to support and grow small businesses by increasing customer footfall, frequency of visit and sales. If you have strong communication skills, the confidence to build relationship and have a natural ability to communicate with people at all levels, we want to hear from you! Responsibilities - Building positive relationships with retailers to help us deliver our clients objectives. - Effectively communicate with store staff the purpose of your call. - Sell / Promote the key features and benefits of our clients services, manage objections, secure agreement to accept. - Complete Terminal Tests to ensure the retailer is able to accept payment. - Ensure all point-of-sale items are effectively displayed to maximise consumer brand awareness. - Activate promotional campaigns by securing the support of your Retailers. - Work to agreed targets set by Service Innovation Group Experience & Skills - Experience of working within retail environments or managing a territory across multiple locations is beneficial but not essential. - An ability to manage multiple objectives across different projects at the same time. - Excellent communication and outstanding organisational skills. - Competent in MS Office (Excel, PowerPoint, Databases) - Able to manage your own time effectively and be a self-starter. - Ability to prioritise work effectively to meet different business requirements. - Works well in a team and provides support to others. - Business development skills and sales experience. - Strong communication, negotiation, influencing and planning skills. - Proven record of demonstrating initiative & delivering results - Full UK Drivers Licence. Must have a full driving licence and access to a vehicle. What we offer in return 28 days annual leave including bank holidays. Additional holiday for long service. Buy/Sell Holiday. Life assurance 4x your annual salary. Employee assistance program including free and confidential 24/7 GP services. Monthly Wellbeing Allowance. Electric Car Scheme. Flexible working. Training opportunities for personal development through Smart Learn. Paid volunteering days. D&I Statement At Service Innovation Group (SIG), we strive to create an environment of Diversity, Inclusion & Belonging where every voice is heard and valued. Our Great Place to Work accreditation as best employer of the year for women, reflects our dedication to an inclusive culture. As a carbon-neutral and a living wage employer, we're dedicated to creating a vibrant workplace. Join our dynamic, inclusive environment where your unique contributions drive our success! Why work for SIG? For over 40 years Service Innovation Group have provided best in class field marketing solutions for some of the world s biggest brands. With 500+ employees in the UK and over 40,000 across Europe, we are Europe s number one outsource people management and consultancy agency. Supported by the very latest inhouse technology, our experts from all over the world deliver tailor made field solutions for our clients. We are proud to be a carbon neutral business and work closely with carbon neutral Britain to support conservation projects to offset our emissions each year. We are also verified by the Safe Contractor, another accreditation we are extremely proud of. Your journey with us begins with great relationships built by our people - that s why our employee partnerships average 7 years or more, something we are immensely proud of. At SIG we don t just look after our customers we look after each other. We understand that everyone has a lot going on and we do our best to support the health and wellbeing of each other. Our people are our business and we put our people first above all else.
Apr 19, 2024
Full time
Hours: 37.5 hours per week Monday to Friday Location: Field Based Role Overview Our client, one of the world s largest credit card providers, partners with Service Innovation Group to fulfil a key field sales and marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across 12 European markets through field visits, with circa 500 staff working across the UK and Europe. We re looking for passionate and dedicated Field Sales Executives to visit retail stores across a designated territory as part of the merchant engagement program. Your focus in the visits will be to promote the key features and benefits of working with our client, ensure that their payment terminal is working correctly, the placement of point of sales materials and activating campaigns designed to support and grow small businesses by increasing customer footfall, frequency of visit and sales. If you have strong communication skills, the confidence to build relationship and have a natural ability to communicate with people at all levels, we want to hear from you! Responsibilities - Building positive relationships with retailers to help us deliver our clients objectives. - Effectively communicate with store staff the purpose of your call. - Sell / Promote the key features and benefits of our clients services, manage objections, secure agreement to accept. - Complete Terminal Tests to ensure the retailer is able to accept payment. - Ensure all point-of-sale items are effectively displayed to maximise consumer brand awareness. - Activate promotional campaigns by securing the support of your Retailers. - Work to agreed targets set by Service Innovation Group Experience & Skills - Experience of working within retail environments or managing a territory across multiple locations is beneficial but not essential. - An ability to manage multiple objectives across different projects at the same time. - Excellent communication and outstanding organisational skills. - Competent in MS Office (Excel, PowerPoint, Databases) - Able to manage your own time effectively and be a self-starter. - Ability to prioritise work effectively to meet different business requirements. - Works well in a team and provides support to others. - Business development skills and sales experience. - Strong communication, negotiation, influencing and planning skills. - Proven record of demonstrating initiative & delivering results - Full UK Drivers Licence. Must have a full driving licence and access to a vehicle. What we offer in return 28 days annual leave including bank holidays. Additional holiday for long service. Buy/Sell Holiday. Life assurance 4x your annual salary. Employee assistance program including free and confidential 24/7 GP services. Monthly Wellbeing Allowance. Electric Car Scheme. Flexible working. Training opportunities for personal development through Smart Learn. Paid volunteering days. D&I Statement At Service Innovation Group (SIG), we strive to create an environment of Diversity, Inclusion & Belonging where every voice is heard and valued. Our Great Place to Work accreditation as best employer of the year for women, reflects our dedication to an inclusive culture. As a carbon-neutral and a living wage employer, we're dedicated to creating a vibrant workplace. Join our dynamic, inclusive environment where your unique contributions drive our success! Why work for SIG? For over 40 years Service Innovation Group have provided best in class field marketing solutions for some of the world s biggest brands. With 500+ employees in the UK and over 40,000 across Europe, we are Europe s number one outsource people management and consultancy agency. Supported by the very latest inhouse technology, our experts from all over the world deliver tailor made field solutions for our clients. We are proud to be a carbon neutral business and work closely with carbon neutral Britain to support conservation projects to offset our emissions each year. We are also verified by the Safe Contractor, another accreditation we are extremely proud of. Your journey with us begins with great relationships built by our people - that s why our employee partnerships average 7 years or more, something we are immensely proud of. At SIG we don t just look after our customers we look after each other. We understand that everyone has a lot going on and we do our best to support the health and wellbeing of each other. Our people are our business and we put our people first above all else.
Portfolio Office Coordinator Duration: 3 Months Start Date: ASAP Rate of Pay: Nationally- 12.60 PH and for candidates living within the M25- 15.40 Work Arrangement: Fully Remote My client is currently seeking a Portfolio Office Coordinator to join their team. This is a fantastic opportunity for a professional individual to contribute to my client's success. The role offers a duration of 3 months and the opportunity to work fully remotely. Job Purpose: To provide high quality, effective administrative support for the Portfolio office's planned and reactive requests, operating with minimal supervision, making decisions within agreed parameters and delivering within timescales. Accountabilities: Contribute to a high-performance culture, taking personal responsibility for achieving individual targets, team service levels and assurance a high quality of work. Understand how your role contributes to the wider goals of your team directorate and the organisation Provide support for key meetings; such as quality and risk panels and some team meetings, including arranging dates and venues, preparation of materials and recording appropriate notes/actions in line with Portfolio Office governance arrangements. Travel may be required. Develop and maintain strong and effective working relationships with key stakeholders within area of responsibility, such as quality assurance, continuous improvement, governance and risk. Act as dedicated point of contact to ensure escalation of risks or issues to senior managers as required. Ensure appropriate representation at meetings, escalating any risk to management in appropriate time scales. Support the Portfolio Office to monitor and improve adherence to CQC policies Facilitate effective monitoring of team performance information to ensure appropriate escalation of risks and concerns. Facilitate effective monitoring of Portfolio Office's risk management and Management Assurance processes. Collate and produce regular reports to managers on designated activity including collection and collation of team level data to enable effective briefing / reporting to management. Cross working with Team Personal Assistant network to ensure adequate and appropriate support provision for senior managers Undertake all mandatory and other identified training to support own development. Actively contribute to Performance Management and Review process by ensuring participation in performance conversations and completion of appropriate documentation. Demonstrate application of CQC Values and Behaviours in all interactions, raising awareness and improving practice in respect of Equality and Diversity and promotion of Human Rights within the workplace. All duties commensurate with your role and responsibilities Specific skills and experience: Essential: Educated to A level or equivalent qualification level, or ability to demonstrate appropriate operational experience Excellent communication and stakeholder management skills. Proactive in approach, able to work collaboratively across teams and respond flexibly to directorate demands and priority needs. Strong organisational skills, able to manage conflicting demands to meet deadlines. Able to work without close supervision, plan and deliver own workload. Support planning, work allocation and prioritisation of activity on behalf of team members. Able to capture accurate information in a fast-paced environment, such as actions/decisions in high level meetings Able to work accurately and deliver high quality outputs within agreed timescales Excellent IT skills particularly in the use of Word, Excel, PowerPoint and Outlook. Experience of using management information systems, collating and presenting information in a variety of formats to suit audience. Desirable: Ability to generate original ideas and develop practical solutions Has knowledge and understanding of CQCs role within the health and social care environment Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 18, 2024
Seasonal
Portfolio Office Coordinator Duration: 3 Months Start Date: ASAP Rate of Pay: Nationally- 12.60 PH and for candidates living within the M25- 15.40 Work Arrangement: Fully Remote My client is currently seeking a Portfolio Office Coordinator to join their team. This is a fantastic opportunity for a professional individual to contribute to my client's success. The role offers a duration of 3 months and the opportunity to work fully remotely. Job Purpose: To provide high quality, effective administrative support for the Portfolio office's planned and reactive requests, operating with minimal supervision, making decisions within agreed parameters and delivering within timescales. Accountabilities: Contribute to a high-performance culture, taking personal responsibility for achieving individual targets, team service levels and assurance a high quality of work. Understand how your role contributes to the wider goals of your team directorate and the organisation Provide support for key meetings; such as quality and risk panels and some team meetings, including arranging dates and venues, preparation of materials and recording appropriate notes/actions in line with Portfolio Office governance arrangements. Travel may be required. Develop and maintain strong and effective working relationships with key stakeholders within area of responsibility, such as quality assurance, continuous improvement, governance and risk. Act as dedicated point of contact to ensure escalation of risks or issues to senior managers as required. Ensure appropriate representation at meetings, escalating any risk to management in appropriate time scales. Support the Portfolio Office to monitor and improve adherence to CQC policies Facilitate effective monitoring of team performance information to ensure appropriate escalation of risks and concerns. Facilitate effective monitoring of Portfolio Office's risk management and Management Assurance processes. Collate and produce regular reports to managers on designated activity including collection and collation of team level data to enable effective briefing / reporting to management. Cross working with Team Personal Assistant network to ensure adequate and appropriate support provision for senior managers Undertake all mandatory and other identified training to support own development. Actively contribute to Performance Management and Review process by ensuring participation in performance conversations and completion of appropriate documentation. Demonstrate application of CQC Values and Behaviours in all interactions, raising awareness and improving practice in respect of Equality and Diversity and promotion of Human Rights within the workplace. All duties commensurate with your role and responsibilities Specific skills and experience: Essential: Educated to A level or equivalent qualification level, or ability to demonstrate appropriate operational experience Excellent communication and stakeholder management skills. Proactive in approach, able to work collaboratively across teams and respond flexibly to directorate demands and priority needs. Strong organisational skills, able to manage conflicting demands to meet deadlines. Able to work without close supervision, plan and deliver own workload. Support planning, work allocation and prioritisation of activity on behalf of team members. Able to capture accurate information in a fast-paced environment, such as actions/decisions in high level meetings Able to work accurately and deliver high quality outputs within agreed timescales Excellent IT skills particularly in the use of Word, Excel, PowerPoint and Outlook. Experience of using management information systems, collating and presenting information in a variety of formats to suit audience. Desirable: Ability to generate original ideas and develop practical solutions Has knowledge and understanding of CQCs role within the health and social care environment Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
We have an exciting opportunity for an Area Build Manager to join our team within Vistry Central Home Counties. As our Area Build Manager you will effectively motivate, support and manage the site based management teams to ensure that each development achieves the desired health, safety and environmental performance standards. To achieve the programme and quality requirements. To promote the importance of customer relationships to all site based teams to include directly employed and sub-contracted staff. To ensure the customer journey is applied with and our customers enjoy their moving in experience. To ensure that the approach and associated results are consistently high across all sites within the designated area. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality ONC or HNC in Building Construction or NVQ Level 4/5 or similar CSCS card at Contracts Manager Level Full UK driving license SMSTS, NVQ 6 or equivalent Previous experience as a Project Manager or Senior Site Manager for a high volume house builder Up to date knowledge of H&S obligations and building legislation Proven track record of motivating and managing a team effectively Able to work with others to achieve the desired outcome Capable of implementing change and of using initiative Confident outlook combined with resilience and diplomacy Proven ability to work effectively with senior management Ability to take a big picture view of multiple sites and make decisions accordingly Able to work with a high degree of accuracy Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customer service with the requirements of achieving Company targets More about the Area Build Manager role Mentor and manage the full Site Management Team across the area of responsibility in order to ensure all sites meet, and where possible, exceed the desired performance targets in line with business objectives Actively input into Management Team review of Build Strategy on new developments, as necessary Ensure the Health, Safety and Environmental targets are met across all sites and take appropriate action to ensure all sites are compliant Regularly review programme via the subcontractor schedules v. build and log progress in the weekly site subcontractor meetings Report the activity at the regional build/sales meetings and liaise with other departments as necessary to ensure targets are achieved Visit all sites weekly, support and motivate site teams, monitor and review progress and compliance and attend all site meetings where necessary or required by your Regional Build Director Liaise with and promote good relationships with key external stakeholders such as NHBC etc. Develop and train the Site Management teams to ensure there are succession plans in place Monitor and review the Site Managers to ensure that all plots have a customer care pass before obtaining CML prior to legal completion Carry out random pre occupation checks on plots 24 hours before CML's and legal completions. Ensure that effective site based meetings take place between the Sales Team and the Site Manager and that the required information is available to enable the Sales Team to update the customers. Attend on an infrequent basis to ensure effectiveness. Attend regional build/sales meetings and provide accurate handover dates for all plots, provide updates on activity on sites, report on issues where appropriate and any actions needed to rectify the issues. Monitor and review the Site Managers to ensure that all plots to be handed over have safe and appropriate access, parking, street lighting and signage. Attend weekly customer care meetings with your site teams to ensure defects are being actioned within 10 - 30 days of being raised by the customer. Attend weekly NHBC Survey Meeting with all site teams and action any items promptly with your site teams. Agree trade tenders list with the commercial department and assist with the vetting of sub-contractors prior to appointment to ensure the correct quality standards will be achieved. Ensure that quality inductions are carried out by Site Managers for all sub-contractors on site to ensure the required quality standards are met. Ensure the site NHBC Year to Date score is no more than 0.20 on a rolling 12 month scale Ensure and monitor that all sub-contractor quality stage checklists are completed by all Site Managers prior to payment being authorised. Attend all pre start meetings, providing programmes, strategy plans, compound position and complete CMD check forms Ensure that protection to work in progress complies with the Company's site protection requirements at all sites. Review the NHBC record book, checking for comment, action against builder responsible reportable items and any missed key stage inspections. Regularly check the NHBC Portal to ensure any pre-occupation conditions have been cleared by your Site Management Teams prior to CML's Design a Build Phase Strategy (Build Strategy, Traffic Management Plan & Occupational Strategy and ensure all Site Managers comply with the strategy Ensure that forward planning is in place at all stages of the build operation and liaise with the technical and commercial departments as required. Identify key activities at the pre-contract stage and monitor to ensure the start date is achieved. In conjunction with the site management team, prepare the master build programme and review and revise in line with budget requirements, monitor production against the agreed programme and take corrective action if the site falls behind programme. Review anticipated plot build completion dates on a weekly basis and ensure that the relevant stakeholders are made aware of any amendments. In conjunction with the site management teams, prepare and maintain the accelerated show home programmes. Ensure that sub-contractor and trade meetings are carried out by Site Managers weekly and attend the weekly subcontractor meetings in person Review and update the Construction System on weekly basis with a full review/ update on monthly basis. Complete any Build Manager reports, as requested by the Regional Build Director Adopt and follow the Area Build best practice documents and ensure that the Site Managers complete the Site Manager best practice documents. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have an exciting opportunity for an Area Build Manager to join our team within Vistry Central Home Counties. As our Area Build Manager you will effectively motivate, support and manage the site based management teams to ensure that each development achieves the desired health, safety and environmental performance standards. To achieve the programme and quality requirements. To promote the importance of customer relationships to all site based teams to include directly employed and sub-contracted staff. To ensure the customer journey is applied with and our customers enjoy their moving in experience. To ensure that the approach and associated results are consistently high across all sites within the designated area. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality ONC or HNC in Building Construction or NVQ Level 4/5 or similar CSCS card at Contracts Manager Level Full UK driving license SMSTS, NVQ 6 or equivalent Previous experience as a Project Manager or Senior Site Manager for a high volume house builder Up to date knowledge of H&S obligations and building legislation Proven track record of motivating and managing a team effectively Able to work with others to achieve the desired outcome Capable of implementing change and of using initiative Confident outlook combined with resilience and diplomacy Proven ability to work effectively with senior management Ability to take a big picture view of multiple sites and make decisions accordingly Able to work with a high degree of accuracy Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customer service with the requirements of achieving Company targets More about the Area Build Manager role Mentor and manage the full Site Management Team across the area of responsibility in order to ensure all sites meet, and where possible, exceed the desired performance targets in line with business objectives Actively input into Management Team review of Build Strategy on new developments, as necessary Ensure the Health, Safety and Environmental targets are met across all sites and take appropriate action to ensure all sites are compliant Regularly review programme via the subcontractor schedules v. build and log progress in the weekly site subcontractor meetings Report the activity at the regional build/sales meetings and liaise with other departments as necessary to ensure targets are achieved Visit all sites weekly, support and motivate site teams, monitor and review progress and compliance and attend all site meetings where necessary or required by your Regional Build Director Liaise with and promote good relationships with key external stakeholders such as NHBC etc. Develop and train the Site Management teams to ensure there are succession plans in place Monitor and review the Site Managers to ensure that all plots have a customer care pass before obtaining CML prior to legal completion Carry out random pre occupation checks on plots 24 hours before CML's and legal completions. Ensure that effective site based meetings take place between the Sales Team and the Site Manager and that the required information is available to enable the Sales Team to update the customers. Attend on an infrequent basis to ensure effectiveness. Attend regional build/sales meetings and provide accurate handover dates for all plots, provide updates on activity on sites, report on issues where appropriate and any actions needed to rectify the issues. Monitor and review the Site Managers to ensure that all plots to be handed over have safe and appropriate access, parking, street lighting and signage. Attend weekly customer care meetings with your site teams to ensure defects are being actioned within 10 - 30 days of being raised by the customer. Attend weekly NHBC Survey Meeting with all site teams and action any items promptly with your site teams. Agree trade tenders list with the commercial department and assist with the vetting of sub-contractors prior to appointment to ensure the correct quality standards will be achieved. Ensure that quality inductions are carried out by Site Managers for all sub-contractors on site to ensure the required quality standards are met. Ensure the site NHBC Year to Date score is no more than 0.20 on a rolling 12 month scale Ensure and monitor that all sub-contractor quality stage checklists are completed by all Site Managers prior to payment being authorised. Attend all pre start meetings, providing programmes, strategy plans, compound position and complete CMD check forms Ensure that protection to work in progress complies with the Company's site protection requirements at all sites. Review the NHBC record book, checking for comment, action against builder responsible reportable items and any missed key stage inspections. Regularly check the NHBC Portal to ensure any pre-occupation conditions have been cleared by your Site Management Teams prior to CML's Design a Build Phase Strategy (Build Strategy, Traffic Management Plan & Occupational Strategy and ensure all Site Managers comply with the strategy Ensure that forward planning is in place at all stages of the build operation and liaise with the technical and commercial departments as required. Identify key activities at the pre-contract stage and monitor to ensure the start date is achieved. In conjunction with the site management team, prepare the master build programme and review and revise in line with budget requirements, monitor production against the agreed programme and take corrective action if the site falls behind programme. Review anticipated plot build completion dates on a weekly basis and ensure that the relevant stakeholders are made aware of any amendments. In conjunction with the site management teams, prepare and maintain the accelerated show home programmes. Ensure that sub-contractor and trade meetings are carried out by Site Managers weekly and attend the weekly subcontractor meetings in person Review and update the Construction System on weekly basis with a full review/ update on monthly basis. Complete any Build Manager reports, as requested by the Regional Build Director Adopt and follow the Area Build best practice documents and ensure that the Site Managers complete the Site Manager best practice documents. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Hours: 37.5 hours per week Monday to Friday Location: Field Based Role Overview Our client, one of the world s largest credit card providers, partners with Service Innovation Group to fulfil a key field sales and marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across 12 European markets through field visits, with circa 500 staff working across the UK and Europe. We re looking for passionate and dedicated Field Sales Executives to visit retail stores across a designated territory as part of the merchant engagement program. Your focus in the visits will be to promote the key features and benefits of working with our client, ensure that their payment terminal is working correctly, the placement of point of sales materials and activating campaigns designed to support and grow small businesses by increasing customer footfall, frequency of visit and sales. If you have strong communication skills, the confidence to build relationship and have a natural ability to communicate with people at all levels, we want to hear from you! Responsibilities - Building positive relationships with retailers to help us deliver our clients objectives. - Effectively communicate with store staff the purpose of your call. - Sell / Promote the key features and benefits of our clients services, manage objections, secure agreement to accept. - Complete Terminal Tests to ensure the retailer is able to accept payment. - Ensure all point-of-sale items are effectively displayed to maximise consumer brand awareness. - Activate promotional campaigns by securing the support of your Retailers. - Work to agreed targets set by Service Innovation Group Experience & Skills - Experience of working within retail environments or managing a territory across multiple locations is beneficial but not essential. - An ability to manage multiple objectives across different projects at the same time. - Excellent communication and outstanding organisational skills. - Competent in MS Office (Excel, PowerPoint, Databases) - Able to manage your own time effectively and be a self-starter. - Ability to prioritise work effectively to meet different business requirements. - Works well in a team and provides support to others. - Business development skills and sales experience. - Strong communication, negotiation, influencing and planning skills. - Proven record of demonstrating initiative & delivering results - Full UK Drivers Licence. Must have a full driving licence and access to a vehicle. What we offer in return 28 days annual leave including bank holidays. Additional holiday for long service. Buy/Sell Holiday. Life assurance 4x your annual salary. Employee assistance program including free and confidential 24/7 GP services. Monthly Wellbeing Allowance. Electric Car Scheme. Flexible working. Training opportunities for personal development through Smart Learn. Paid volunteering days. D&I Statement At Service Innovation Group (SIG), we strive to create an environment of Diversity, Inclusion & Belonging where every voice is heard and valued. Our Great Place to Work accreditation as best employer of the year for women, reflects our dedication to an inclusive culture. As a carbon-neutral and a living wage employer, we're dedicated to creating a vibrant workplace. Join our dynamic, inclusive environment where your unique contributions drive our success! Why work for SIG? For over 40 years Service Innovation Group have provided best in class field marketing solutions for some of the world s biggest brands. With 500+ employees in the UK and over 40,000 across Europe, we are Europe s number one outsource people management and consultancy agency. Supported by the very latest inhouse technology, our experts from all over the world deliver tailor made field solutions for our clients. We are proud to be a carbon neutral business and work closely with carbon neutral Britain to support conservation projects to offset our emissions each year. We are also verified by the Safe Contractor, another accreditation we are extremely proud of. Your journey with us begins with great relationships built by our people - that s why our employee partnerships average 7 years or more, something we are immensely proud of. At SIG we don t just look after our customers we look after each other. We understand that everyone has a lot going on and we do our best to support the health and wellbeing of each other. Our people are our business and we put our people first above all else.
Apr 18, 2024
Full time
Hours: 37.5 hours per week Monday to Friday Location: Field Based Role Overview Our client, one of the world s largest credit card providers, partners with Service Innovation Group to fulfil a key field sales and marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across 12 European markets through field visits, with circa 500 staff working across the UK and Europe. We re looking for passionate and dedicated Field Sales Executives to visit retail stores across a designated territory as part of the merchant engagement program. Your focus in the visits will be to promote the key features and benefits of working with our client, ensure that their payment terminal is working correctly, the placement of point of sales materials and activating campaigns designed to support and grow small businesses by increasing customer footfall, frequency of visit and sales. If you have strong communication skills, the confidence to build relationship and have a natural ability to communicate with people at all levels, we want to hear from you! Responsibilities - Building positive relationships with retailers to help us deliver our clients objectives. - Effectively communicate with store staff the purpose of your call. - Sell / Promote the key features and benefits of our clients services, manage objections, secure agreement to accept. - Complete Terminal Tests to ensure the retailer is able to accept payment. - Ensure all point-of-sale items are effectively displayed to maximise consumer brand awareness. - Activate promotional campaigns by securing the support of your Retailers. - Work to agreed targets set by Service Innovation Group Experience & Skills - Experience of working within retail environments or managing a territory across multiple locations is beneficial but not essential. - An ability to manage multiple objectives across different projects at the same time. - Excellent communication and outstanding organisational skills. - Competent in MS Office (Excel, PowerPoint, Databases) - Able to manage your own time effectively and be a self-starter. - Ability to prioritise work effectively to meet different business requirements. - Works well in a team and provides support to others. - Business development skills and sales experience. - Strong communication, negotiation, influencing and planning skills. - Proven record of demonstrating initiative & delivering results - Full UK Drivers Licence. Must have a full driving licence and access to a vehicle. What we offer in return 28 days annual leave including bank holidays. Additional holiday for long service. Buy/Sell Holiday. Life assurance 4x your annual salary. Employee assistance program including free and confidential 24/7 GP services. Monthly Wellbeing Allowance. Electric Car Scheme. Flexible working. Training opportunities for personal development through Smart Learn. Paid volunteering days. D&I Statement At Service Innovation Group (SIG), we strive to create an environment of Diversity, Inclusion & Belonging where every voice is heard and valued. Our Great Place to Work accreditation as best employer of the year for women, reflects our dedication to an inclusive culture. As a carbon-neutral and a living wage employer, we're dedicated to creating a vibrant workplace. Join our dynamic, inclusive environment where your unique contributions drive our success! Why work for SIG? For over 40 years Service Innovation Group have provided best in class field marketing solutions for some of the world s biggest brands. With 500+ employees in the UK and over 40,000 across Europe, we are Europe s number one outsource people management and consultancy agency. Supported by the very latest inhouse technology, our experts from all over the world deliver tailor made field solutions for our clients. We are proud to be a carbon neutral business and work closely with carbon neutral Britain to support conservation projects to offset our emissions each year. We are also verified by the Safe Contractor, another accreditation we are extremely proud of. Your journey with us begins with great relationships built by our people - that s why our employee partnerships average 7 years or more, something we are immensely proud of. At SIG we don t just look after our customers we look after each other. We understand that everyone has a lot going on and we do our best to support the health and wellbeing of each other. Our people are our business and we put our people first above all else.
Amazing opportunity for a Product Manager to join a friendly team in London. You will be responsible for driving profitable income through the creation and oversight of products and services in your designated portfolio. Your duties encompass every element tied to achieving a successful product outcome, including its design, contracting, pricing strategies, yield optimisation, and the provision of services within the country. If you are a Product Manager looking for fresh new challenge, please apply below. The Job: Collaborate to provide continuous support, guidance, and direction to the product team. Ensure timely and spec-compliant delivery of all tasks, in alignment with internal structures and reporting lines. Participate actively in planning meetings from concept through execution to ensure successful project scope delivery. Oversee and innovate in product training, ensuring engaging and relevant content is produced for staff education. Monitor the markets and conduct quarterly competitor and price analyses. Price services and itineraries within margin guidelines for promotional materials, maintaining consistency and accuracy. Ensure quality control in all service aspects, maintaining standards and compliance. Analyse weekly tour performance, adjusting as needed with global and local partners. Coordinate with partners on itinerary changes and standards. Ensure flight schedules align with travel plans. Partner with Customer Relations to address regional issues. Stay updated on travel advisories, informing the team of critical updates Research and develop new marketable ideas. Leverage feedback to improve and innovate product offerings. Stay ahead of industry trends to inform strategic planning. Evaluate sales against targets to gauge product success. Ensure competitive pricing while maximising profit margins Proactively disseminate product updates and information internally. Equip teams with necessary information for effective support and communication. Update and refine tour documentation, ensuring clarity and accuracy. Develop new materials aligning with brand standards. Proofread all promotional materials for consistency and accuracy. Assist the brochure production team with content and imagery Work with the Global Product Team to align strategies and product offerings. Engage in innovation discussions for product improvement. Share updates and collaborate on best practices with global counterparts Assist in the brochure production process, ensuring timely delivery of product content. Ensure all materials are accurate and comply with quality standards Foster and enhance relationships with all suppliers, including hotels, airlines, and DMCs. Represent the company at relevant industry events and promotions. Skills Required: Proven track record in product management preferably within the group touring sector. Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance. Co-ordinate and deliver operational functions. Customer service and quality focused. Skilled in Microsoft Suite - Excel, Word and PowerPoint. Experience in copywriting, proofing and image selection. Proven relationship management skills with Destination Management Companies (DMC) and other business partners. Ability to design and deliver creative and differentiated new product. Clear and effective communicator both written and verbal. Must have a high level of attention to detail. Proven effectiveness in time management skills and working to structured deadlines. Team player and ability to work autonomously. In-depth understanding and commitment to product differentiation and market impact. Able to work under pressure, in the dynamic environment that is travel. Willingness to take ownership of all challenges in the product area with focus on the outcome. Driven to test, learn and find best practice. The Package: Salary £40,000 - £45,000 Hybrid Working Model: Eligible for 50% in-office and 50% remote working. Annual Bonus: Participation in the company's annual bonus scheme. Educational Trips: Annual opportunities to experience our products and destinations firsthand. Travel Discounts: Significant travel discounts for family and friends. Pension Scheme: Enrolment in the company pension plan. Holiday Entitlement: 23 days of annual leave, increasing by one day each year up to 25 days, in addition to public holidays and educational leave. Additional Leave: Enjoy your birthday off as an extra day of leave. Gym Membership: 50% discount on gym membership fees. Healthcare: Access to a private healthcare plan after one year of service. Team Building: Regular team-building events to foster a collaborative work environment Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email
Apr 18, 2024
Full time
Amazing opportunity for a Product Manager to join a friendly team in London. You will be responsible for driving profitable income through the creation and oversight of products and services in your designated portfolio. Your duties encompass every element tied to achieving a successful product outcome, including its design, contracting, pricing strategies, yield optimisation, and the provision of services within the country. If you are a Product Manager looking for fresh new challenge, please apply below. The Job: Collaborate to provide continuous support, guidance, and direction to the product team. Ensure timely and spec-compliant delivery of all tasks, in alignment with internal structures and reporting lines. Participate actively in planning meetings from concept through execution to ensure successful project scope delivery. Oversee and innovate in product training, ensuring engaging and relevant content is produced for staff education. Monitor the markets and conduct quarterly competitor and price analyses. Price services and itineraries within margin guidelines for promotional materials, maintaining consistency and accuracy. Ensure quality control in all service aspects, maintaining standards and compliance. Analyse weekly tour performance, adjusting as needed with global and local partners. Coordinate with partners on itinerary changes and standards. Ensure flight schedules align with travel plans. Partner with Customer Relations to address regional issues. Stay updated on travel advisories, informing the team of critical updates Research and develop new marketable ideas. Leverage feedback to improve and innovate product offerings. Stay ahead of industry trends to inform strategic planning. Evaluate sales against targets to gauge product success. Ensure competitive pricing while maximising profit margins Proactively disseminate product updates and information internally. Equip teams with necessary information for effective support and communication. Update and refine tour documentation, ensuring clarity and accuracy. Develop new materials aligning with brand standards. Proofread all promotional materials for consistency and accuracy. Assist the brochure production team with content and imagery Work with the Global Product Team to align strategies and product offerings. Engage in innovation discussions for product improvement. Share updates and collaborate on best practices with global counterparts Assist in the brochure production process, ensuring timely delivery of product content. Ensure all materials are accurate and comply with quality standards Foster and enhance relationships with all suppliers, including hotels, airlines, and DMCs. Represent the company at relevant industry events and promotions. Skills Required: Proven track record in product management preferably within the group touring sector. Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance. Co-ordinate and deliver operational functions. Customer service and quality focused. Skilled in Microsoft Suite - Excel, Word and PowerPoint. Experience in copywriting, proofing and image selection. Proven relationship management skills with Destination Management Companies (DMC) and other business partners. Ability to design and deliver creative and differentiated new product. Clear and effective communicator both written and verbal. Must have a high level of attention to detail. Proven effectiveness in time management skills and working to structured deadlines. Team player and ability to work autonomously. In-depth understanding and commitment to product differentiation and market impact. Able to work under pressure, in the dynamic environment that is travel. Willingness to take ownership of all challenges in the product area with focus on the outcome. Driven to test, learn and find best practice. The Package: Salary £40,000 - £45,000 Hybrid Working Model: Eligible for 50% in-office and 50% remote working. Annual Bonus: Participation in the company's annual bonus scheme. Educational Trips: Annual opportunities to experience our products and destinations firsthand. Travel Discounts: Significant travel discounts for family and friends. Pension Scheme: Enrolment in the company pension plan. Holiday Entitlement: 23 days of annual leave, increasing by one day each year up to 25 days, in addition to public holidays and educational leave. Additional Leave: Enjoy your birthday off as an extra day of leave. Gym Membership: 50% discount on gym membership fees. Healthcare: Access to a private healthcare plan after one year of service. Team Building: Regular team-building events to foster a collaborative work environment Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email
NPD Project Manager Manchester £35,000 - £401,000 My Client is a leading independent UK FMCG company with an excellent reputation and a strong presence within its markets. The business comprises of a group of companies and specialises in successfully trading and manufacturing high quality brands within the competitive price sector. As part of its strategic growth plan the business is expanding rapidly and is currently looking to strengthen the team with the appointment of an experienced NPD Project Manager from within the FMCG industry. The successful candidate will be offered a competitive salary, flexible start and finish times and some home working (following probationary period) This is an excellent opportunity for an established and experienced Project Manager with appropriate experience to join the business offering a rare opportunity to develop and enhance aspects of this growing company. With a varied remit, this position offers a wide spectrum of responsibilities that include interfacing with all internal functions such as commercial, operations, supply chain and technical as well as external bodies such as customers and suppliers. Purpose of the job Create and designate a strategic plan to achieve project intended objectives, prepare budgets, monitor progress, and keep stakeholders informed the entire way. Responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget. Key Areas of Responsibility Controlling the master file of new and existing product development Preparing and completing action and time plans for NPD, developing detailed project plans Manage day-to-day operational aspects of the project(s). Ensures project documents are complete, current, and appropriately stored. Managing and contributing to new product development meetings Liaising with company departments, customers, suppliers and partner organisations to expedite projects Resolving problems and issues related to product development. Evaluating product launches Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure performance using appropriate project management tools and techniques Report and escalate to management as needed Manage the relationship with the client and relevant stakeholders Meet with clients to take detailed ordering briefs and clarify specific requirements of each project Track project performance, specifically to analyse the successful completion of short and long-term goals Meet budgetary objectives and make adjustments to project constraints based on financial analysis Develop comprehensive project plans to be shared with clients as well as other staff members including warehouse, sales team, purchasing department and demand manager Use and continually develop leadership skills Create and deliver project work plans and revise as appropriate to meet changing needs and requirements. Works closely with relevant stake holders to ensure effective and efficient implementation of the project(s). Managing post launch meeting analysing sales data, complaint and query received and further plan for launched products. Coordinate NPD-Sales meeting, chaired by buyers between sales/marketing and discuss new products, launch date and sales/promotional documents Ensure the samples for new products have been requested by the Sales Manager Ensure the relevant technical, photos, artworks are uploaded to NAV during product development process To be successful in is role you will have: A background in project management from within an FMCG manufacturing business An excellent understanding the NPD cycle and the FMCG market place A proven track record of successfully managing NPD projects with multiple disciplinary teams A highly analytical mind and will be organised, meticulous and efficient Knowledge of Microsoft Project or similar system and Excel Strong interpersonal skills Management and leadership skills Apply online or for further information contact one of specialist consultants quoting reference number: NJR14770
Apr 18, 2024
Full time
NPD Project Manager Manchester £35,000 - £401,000 My Client is a leading independent UK FMCG company with an excellent reputation and a strong presence within its markets. The business comprises of a group of companies and specialises in successfully trading and manufacturing high quality brands within the competitive price sector. As part of its strategic growth plan the business is expanding rapidly and is currently looking to strengthen the team with the appointment of an experienced NPD Project Manager from within the FMCG industry. The successful candidate will be offered a competitive salary, flexible start and finish times and some home working (following probationary period) This is an excellent opportunity for an established and experienced Project Manager with appropriate experience to join the business offering a rare opportunity to develop and enhance aspects of this growing company. With a varied remit, this position offers a wide spectrum of responsibilities that include interfacing with all internal functions such as commercial, operations, supply chain and technical as well as external bodies such as customers and suppliers. Purpose of the job Create and designate a strategic plan to achieve project intended objectives, prepare budgets, monitor progress, and keep stakeholders informed the entire way. Responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget. Key Areas of Responsibility Controlling the master file of new and existing product development Preparing and completing action and time plans for NPD, developing detailed project plans Manage day-to-day operational aspects of the project(s). Ensures project documents are complete, current, and appropriately stored. Managing and contributing to new product development meetings Liaising with company departments, customers, suppliers and partner organisations to expedite projects Resolving problems and issues related to product development. Evaluating product launches Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure performance using appropriate project management tools and techniques Report and escalate to management as needed Manage the relationship with the client and relevant stakeholders Meet with clients to take detailed ordering briefs and clarify specific requirements of each project Track project performance, specifically to analyse the successful completion of short and long-term goals Meet budgetary objectives and make adjustments to project constraints based on financial analysis Develop comprehensive project plans to be shared with clients as well as other staff members including warehouse, sales team, purchasing department and demand manager Use and continually develop leadership skills Create and deliver project work plans and revise as appropriate to meet changing needs and requirements. Works closely with relevant stake holders to ensure effective and efficient implementation of the project(s). Managing post launch meeting analysing sales data, complaint and query received and further plan for launched products. Coordinate NPD-Sales meeting, chaired by buyers between sales/marketing and discuss new products, launch date and sales/promotional documents Ensure the samples for new products have been requested by the Sales Manager Ensure the relevant technical, photos, artworks are uploaded to NAV during product development process To be successful in is role you will have: A background in project management from within an FMCG manufacturing business An excellent understanding the NPD cycle and the FMCG market place A proven track record of successfully managing NPD projects with multiple disciplinary teams A highly analytical mind and will be organised, meticulous and efficient Knowledge of Microsoft Project or similar system and Excel Strong interpersonal skills Management and leadership skills Apply online or for further information contact one of specialist consultants quoting reference number: NJR14770
Transport Administrator Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are seeking a highly organised and motivated individual to join our Manchester team as a Transport Administrator. This is an exciting opportunity to be part of a dynamic company that continues to grow and invest in cutting-edge technology and machinery. We are seeking a dedicated and detail-oriented Transport Administrator to join our team. The Transport Administrator will play a crucial role in ensuring the smooth and efficient coordination of transportation activities, including the movement of machinery and equipment to and from various job sites. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. Key Responsibilities: Transportation Coordination: Coordinate the scheduling and dispatching of vehicles, including trucks and trailers, to transport machinery and equipment to designated locations. Documentation Management: Maintain accurate records of transportation activities, including delivery schedules, vehicle maintenance logs, and driver logs, ensuring compliance with relevant regulations and company policies. Communication: Liaise with drivers, equipment operators, and other relevant stakeholders to provide timely updates on transportation schedules, address any issues or delays, and ensure smooth communication channels. Inventory Management: Assist in monitoring inventory levels of machinery and equipment at various job sites, coordinating replenishment and relocation as needed. Compliance: Ensure compliance with transportation laws and regulations, including safety standards, weight limits, and licensing requirements, to uphold the company's commitment to safety and regulatory compliance. Problem Resolution: Identify and resolve transportation-related issues in a timely and efficient manner, collaborating with internal teams and external partners to implement effective solutions. Continuous Improvement: Identify opportunities for process improvements and cost savings within the transportation function, contributing to the overall optimization of logistics operations. Qualifications and Skills: Previous experience in transportation coordination, logistics, or a related field is preferred. Strong organizational and multitasking abilities, with excellent attention to detail. Proficiency in using transportation management software and Microsoft Office applications. Effective communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders. Knowledge of transportation regulations and best practices is desirable. Ability to work independently as well as part of a team, with a proactive and problem-solving mindset. Flexibility to adapt to changing priorities and work under pressure in a fast-paced environment. Education: A high school diploma or equivalent qualification is required. Additional certifications or training in transportation management or logistics would be advantageous. Join Our Team: This is an exciting opportunity to join an industry leading plant hire company and contribute to the successful delivery of projects across a variety of industries. What We Offer Competitive Salary dependent on experience A positive and collaborative work environment, and opportunities for professional growth and development 23 Days Annual Leave Access to discount 100's of high street stores and shops Flannery Plant Hire are an equal opportunities employer and welcome applications from all candidates.
Apr 18, 2024
Full time
Transport Administrator Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are seeking a highly organised and motivated individual to join our Manchester team as a Transport Administrator. This is an exciting opportunity to be part of a dynamic company that continues to grow and invest in cutting-edge technology and machinery. We are seeking a dedicated and detail-oriented Transport Administrator to join our team. The Transport Administrator will play a crucial role in ensuring the smooth and efficient coordination of transportation activities, including the movement of machinery and equipment to and from various job sites. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. Key Responsibilities: Transportation Coordination: Coordinate the scheduling and dispatching of vehicles, including trucks and trailers, to transport machinery and equipment to designated locations. Documentation Management: Maintain accurate records of transportation activities, including delivery schedules, vehicle maintenance logs, and driver logs, ensuring compliance with relevant regulations and company policies. Communication: Liaise with drivers, equipment operators, and other relevant stakeholders to provide timely updates on transportation schedules, address any issues or delays, and ensure smooth communication channels. Inventory Management: Assist in monitoring inventory levels of machinery and equipment at various job sites, coordinating replenishment and relocation as needed. Compliance: Ensure compliance with transportation laws and regulations, including safety standards, weight limits, and licensing requirements, to uphold the company's commitment to safety and regulatory compliance. Problem Resolution: Identify and resolve transportation-related issues in a timely and efficient manner, collaborating with internal teams and external partners to implement effective solutions. Continuous Improvement: Identify opportunities for process improvements and cost savings within the transportation function, contributing to the overall optimization of logistics operations. Qualifications and Skills: Previous experience in transportation coordination, logistics, or a related field is preferred. Strong organizational and multitasking abilities, with excellent attention to detail. Proficiency in using transportation management software and Microsoft Office applications. Effective communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders. Knowledge of transportation regulations and best practices is desirable. Ability to work independently as well as part of a team, with a proactive and problem-solving mindset. Flexibility to adapt to changing priorities and work under pressure in a fast-paced environment. Education: A high school diploma or equivalent qualification is required. Additional certifications or training in transportation management or logistics would be advantageous. Join Our Team: This is an exciting opportunity to join an industry leading plant hire company and contribute to the successful delivery of projects across a variety of industries. What We Offer Competitive Salary dependent on experience A positive and collaborative work environment, and opportunities for professional growth and development 23 Days Annual Leave Access to discount 100's of high street stores and shops Flannery Plant Hire are an equal opportunities employer and welcome applications from all candidates.
Role overview ID: Entity: Vistry Region: Vistry North East Midlands Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Clay Cross, Derbyshire Date Posted: 11.04.2024 We have a great opportunity for a Sales Consultant to join our team within Vistry North East Midlands, working our sites in Clay Cross and Worksop. As our Sales Consultant, you will be responsible for carrying out all aspects of the day to day running of a sales office within the hub, in accordance with the customer journey. You will take ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub as required, and delivering successful continual sales at all sites within the designated area of the sales hub. Let's cut to the chase, what's in it for you Competitive basic salary and Sales Commission Scheme Mileage Allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience working in a customer facing role delivering under pressure. Demonstrate a high level of effective communication verbally and digitally. Experience in generating leads and sales through telephone-based business development. Proven track record of achieving sales targets Proven track record of exceptional sales Excellent IT skills with demonstrable knowledge of Microsoft Office tools Comfortable using multi-channel forms of communication Ability to handle complaints and difficult situations Strong negotiation and sales skills Proven track record of successfully completing the sales process with customers Excellent administration and organisational skills An eye for detail when maintaining high standards of presentation in all sales areas. An interest in property and the housing market Good planning and organisational skills The ability to work under pressure and meet sales targets. Willing to travel to all sales sites, including regional offices Full driving licence and access to a suitable vehicle. Patience and ability to remain calm under pressure A friendly, trustworthy, and professional attitude More about the Sales Consultant role Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub. Negotiate with customers to ensure the best sales outcome for the business. Ensure effective management of sales diary for appointments. Travel to all sites within the specified sales hub area as required. Have a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home Have detailed knowledge of all Bovis Homes and Linden Homes house types, plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home. Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer. Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area. Proactively sell all types of customer extras across all reservations to drive additional profit for the Company. Ensure every customer contact is recorded on the relevant IT system and in line with GDPR. Deal with all customers in a polite, friendly, and efficient manner. Ensure that customers are kept fully and regularly informed of the progress of their purchase. Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation and always identify the reason for cancellation and offer any suitable alternatives within other Bovis Homes or Linden Homes sites. Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them. Work with the Site teams across all Hub sites to understand the progress of build of current plots and prospective plots to provide customer information to the sites and, in turn, clearly communicate with the customer. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry North East Midlands Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Clay Cross, Derbyshire Date Posted: 11.04.2024 We have a great opportunity for a Sales Consultant to join our team within Vistry North East Midlands, working our sites in Clay Cross and Worksop. As our Sales Consultant, you will be responsible for carrying out all aspects of the day to day running of a sales office within the hub, in accordance with the customer journey. You will take ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub as required, and delivering successful continual sales at all sites within the designated area of the sales hub. Let's cut to the chase, what's in it for you Competitive basic salary and Sales Commission Scheme Mileage Allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience working in a customer facing role delivering under pressure. Demonstrate a high level of effective communication verbally and digitally. Experience in generating leads and sales through telephone-based business development. Proven track record of achieving sales targets Proven track record of exceptional sales Excellent IT skills with demonstrable knowledge of Microsoft Office tools Comfortable using multi-channel forms of communication Ability to handle complaints and difficult situations Strong negotiation and sales skills Proven track record of successfully completing the sales process with customers Excellent administration and organisational skills An eye for detail when maintaining high standards of presentation in all sales areas. An interest in property and the housing market Good planning and organisational skills The ability to work under pressure and meet sales targets. Willing to travel to all sales sites, including regional offices Full driving licence and access to a suitable vehicle. Patience and ability to remain calm under pressure A friendly, trustworthy, and professional attitude More about the Sales Consultant role Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub. Negotiate with customers to ensure the best sales outcome for the business. Ensure effective management of sales diary for appointments. Travel to all sites within the specified sales hub area as required. Have a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home Have detailed knowledge of all Bovis Homes and Linden Homes house types, plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home. Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer. Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area. Proactively sell all types of customer extras across all reservations to drive additional profit for the Company. Ensure every customer contact is recorded on the relevant IT system and in line with GDPR. Deal with all customers in a polite, friendly, and efficient manner. Ensure that customers are kept fully and regularly informed of the progress of their purchase. Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation and always identify the reason for cancellation and offer any suitable alternatives within other Bovis Homes or Linden Homes sites. Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them. Work with the Site teams across all Hub sites to understand the progress of build of current plots and prospective plots to provide customer information to the sites and, in turn, clearly communicate with the customer. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
We have a fantastic opportunity for a Site Manager to join our team within Vistry North Central Midlands, at our site in Burton Upon Trent. As our Site Manager you will organise resources and direct the management of designated development projects to achieve progressive project completion to quality and specification and on budget. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality An understanding on how to drive sites forward to go for PIJ awards Previous PIJ award winning site experience Valid SMSTS certificate Valid First Aid at Work certificate A proven background in new build housing site management Proven ability to manage projects and deliver quality work on time, within budget Able to work as part of a team as well as autonomously Able to demonstrate a thorough understanding of Health & Safety legislation Thorough, with strong attention to detail Strong Time management skills with an ability to prioritise Proficient in MS Office programmes; particularly Word and Outlook Ability to build productive stakeholder relationships Ability to communicate well with individuals at all levels Strong leadership skills with an ability to mentor and develop others More about the Site Manager role To direct the necessary labour, plant, staff and equipment to achieve both plot and project completion on time, to specification and within budget. Monitor that the Buying team and Surveying department order the correct materials and sub-contract services in good time to meet contract objectives. Manage site teams by monitoring performance against contract targets and instigating any necessary corrective actions. Ensure compliance with Group Safety Policy and Health and Safety Regulations. Ensure that staff and operatives are managed and led effectively by developing the skills and attitudes of managers leading to provision of a working environment that engenders high morale. Train and develop subordinates to meet current and assessed future requirements. 100% compliance with current NHBC standards. Achieve 75% overall satisfaction levels on the completed Customer satisfaction survey questionnaire. Establish that staff training and development has occurred as plan at annual appraisal and appraisal review stages. Achieve maximum marks on the twice monthly Health and Safety audit. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have a fantastic opportunity for a Site Manager to join our team within Vistry North Central Midlands, at our site in Burton Upon Trent. As our Site Manager you will organise resources and direct the management of designated development projects to achieve progressive project completion to quality and specification and on budget. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality An understanding on how to drive sites forward to go for PIJ awards Previous PIJ award winning site experience Valid SMSTS certificate Valid First Aid at Work certificate A proven background in new build housing site management Proven ability to manage projects and deliver quality work on time, within budget Able to work as part of a team as well as autonomously Able to demonstrate a thorough understanding of Health & Safety legislation Thorough, with strong attention to detail Strong Time management skills with an ability to prioritise Proficient in MS Office programmes; particularly Word and Outlook Ability to build productive stakeholder relationships Ability to communicate well with individuals at all levels Strong leadership skills with an ability to mentor and develop others More about the Site Manager role To direct the necessary labour, plant, staff and equipment to achieve both plot and project completion on time, to specification and within budget. Monitor that the Buying team and Surveying department order the correct materials and sub-contract services in good time to meet contract objectives. Manage site teams by monitoring performance against contract targets and instigating any necessary corrective actions. Ensure compliance with Group Safety Policy and Health and Safety Regulations. Ensure that staff and operatives are managed and led effectively by developing the skills and attitudes of managers leading to provision of a working environment that engenders high morale. Train and develop subordinates to meet current and assessed future requirements. 100% compliance with current NHBC standards. Achieve 75% overall satisfaction levels on the completed Customer satisfaction survey questionnaire. Establish that staff training and development has occurred as plan at annual appraisal and appraisal review stages. Achieve maximum marks on the twice monthly Health and Safety audit. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Localities Manager About The Role Salary: £49,498 - £51,515 (Bar at £50,512) per annum pro rota Working Hours: 35 Hours per week Contract Type: Full time / Permanent. Closing Date: 1 May 2024 This role is subject to - Knowledge and understanding of practice, legislation and statutory requirements relating to early years provision. DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders, and it is available upon request. Casual Car Documentation- The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use. Early Years Service will be recruiting to a Full Time Grade 10 Localities Manager. One of the main duties of the Localities Manager role is to line manage the services Sure Start Children's Centres and Family Hub Locality Leads and to support the monitoring and performance management of commissioned Sure Start Children's centres, Family Hubs, Children and Parents Service (CAPs) and Speech and Language Service (SALT). The role involves ensuring there are systems and processes in place to ensure the delivery of a high-quality Early Years and Family Hub programme. About the Candidate Early Years' Service has an exciting opportunity for an enthusiastic, self-motivated individual who has experience of and are passionate about improving outcomes for children and families across Manchester. The service is looking for an individual who has the relevant skills and experience of working with a wide range of internal and external partners and organisation to influence positive change while responding to internal and external influences. For further information and the application process, please click 'apply'.
Apr 18, 2024
Full time
Localities Manager About The Role Salary: £49,498 - £51,515 (Bar at £50,512) per annum pro rota Working Hours: 35 Hours per week Contract Type: Full time / Permanent. Closing Date: 1 May 2024 This role is subject to - Knowledge and understanding of practice, legislation and statutory requirements relating to early years provision. DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders, and it is available upon request. Casual Car Documentation- The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use. Early Years Service will be recruiting to a Full Time Grade 10 Localities Manager. One of the main duties of the Localities Manager role is to line manage the services Sure Start Children's Centres and Family Hub Locality Leads and to support the monitoring and performance management of commissioned Sure Start Children's centres, Family Hubs, Children and Parents Service (CAPs) and Speech and Language Service (SALT). The role involves ensuring there are systems and processes in place to ensure the delivery of a high-quality Early Years and Family Hub programme. About the Candidate Early Years' Service has an exciting opportunity for an enthusiastic, self-motivated individual who has experience of and are passionate about improving outcomes for children and families across Manchester. The service is looking for an individual who has the relevant skills and experience of working with a wide range of internal and external partners and organisation to influence positive change while responding to internal and external influences. For further information and the application process, please click 'apply'.
Our Client is a Chemical Distributor. They are now seeking a Product Manager Life Sciences . This is a full-time permanent position and will be office based near Doncaster. Key Responsibilities Meeting & exceeding the set budget for the role, and associated set of KPI s. Lead & support on supplier tendering & selection. Negotiate new and renegotiate existing supplier contracts. Working with key principles and suppliers to manage the purchasing process ensuring competitive pricing. Build & maintain supplier relationships. Participate in the preparation of marketing plans and suggestions on how best to heighten the awareness of our product offering in the Life Science sector to be achieved in cooperation with the Business Manager. Analysis of monthly sales/purchase statistics and chasing for repeat business where deviation from normal sales/purchasing pattern occurs. Support Account Managers with market data & customer information, ensuring that information on new products from designated principals are introduced to the customer base promptly, and with the correct level of focus & support. Liaising with suppliers about products, pricing, trends and market information. Using available data to understand and monitor the influences on current market dynamics. Arranging and attending supplier meetings with the Business Manager / Procurement Manager. Working together with Business Manager / Procurement Manager on new products and projects and leading where requested. Working on cost reduction by negotiations and a proactive approach, whilst taking into account overall quality & service. Raise queries with suppliers when discrepancies are identified. Update and maintain accurate procurement records in IFS e.g. delivery dates, prices, supplier dates. Participate in regular departmental & intergroup meetings and carry out general administrative duties as & when required. Support on sourcing initiatives to maintain a stable supply of products. Build and maintain relationships with new & existing suppliers. Work closely with the logistics and warehouse teams to manage the supply chain and supplier lead times. Identify key portfolio gaps and areas for development within the existing product range. Use existing market knowledge to identify potential supply partners or work with existing principals to assess range extensions. Support and lead process improvement initiatives. Ensure and monitor stock holding is adequate and reflective of the market situation. Qualifications and Experience Experience of the chemical distribution industry. Effective selling & negotiation skills. Technical and market knowledge preferred. Budgetary planning and reporting skills. Ability to engage with stakeholders at all levels and build effective working relationships across all departments. Effective team building skills. Ability to negotiate with internal & external stakeholders. Microsoft Office Suite experience required. High levels of numerical and grammatical accuracy is essential. In return our client is offering a competitive basic salary plus bonus & benefits. (Salary is negotiable and dependent on experience). Please e-mail your C.V to Lorraine Roger, Director, Atom Recruitment Ltd
Apr 18, 2024
Full time
Our Client is a Chemical Distributor. They are now seeking a Product Manager Life Sciences . This is a full-time permanent position and will be office based near Doncaster. Key Responsibilities Meeting & exceeding the set budget for the role, and associated set of KPI s. Lead & support on supplier tendering & selection. Negotiate new and renegotiate existing supplier contracts. Working with key principles and suppliers to manage the purchasing process ensuring competitive pricing. Build & maintain supplier relationships. Participate in the preparation of marketing plans and suggestions on how best to heighten the awareness of our product offering in the Life Science sector to be achieved in cooperation with the Business Manager. Analysis of monthly sales/purchase statistics and chasing for repeat business where deviation from normal sales/purchasing pattern occurs. Support Account Managers with market data & customer information, ensuring that information on new products from designated principals are introduced to the customer base promptly, and with the correct level of focus & support. Liaising with suppliers about products, pricing, trends and market information. Using available data to understand and monitor the influences on current market dynamics. Arranging and attending supplier meetings with the Business Manager / Procurement Manager. Working together with Business Manager / Procurement Manager on new products and projects and leading where requested. Working on cost reduction by negotiations and a proactive approach, whilst taking into account overall quality & service. Raise queries with suppliers when discrepancies are identified. Update and maintain accurate procurement records in IFS e.g. delivery dates, prices, supplier dates. Participate in regular departmental & intergroup meetings and carry out general administrative duties as & when required. Support on sourcing initiatives to maintain a stable supply of products. Build and maintain relationships with new & existing suppliers. Work closely with the logistics and warehouse teams to manage the supply chain and supplier lead times. Identify key portfolio gaps and areas for development within the existing product range. Use existing market knowledge to identify potential supply partners or work with existing principals to assess range extensions. Support and lead process improvement initiatives. Ensure and monitor stock holding is adequate and reflective of the market situation. Qualifications and Experience Experience of the chemical distribution industry. Effective selling & negotiation skills. Technical and market knowledge preferred. Budgetary planning and reporting skills. Ability to engage with stakeholders at all levels and build effective working relationships across all departments. Effective team building skills. Ability to negotiate with internal & external stakeholders. Microsoft Office Suite experience required. High levels of numerical and grammatical accuracy is essential. In return our client is offering a competitive basic salary plus bonus & benefits. (Salary is negotiable and dependent on experience). Please e-mail your C.V to Lorraine Roger, Director, Atom Recruitment Ltd
HEALTHCARE PARTNERSHIP MANAGERTerritory: Ox, Bucks, Berks Scope:Strategic role requiring the implementation of the national market access strategies across their region, to increase market access by identifying, winning and optimising formulary listings within wound care; operating as an integral part of the regional matrix team to drive sales and account growth; working in partnership with NHS organisations. Job Purpose: Working in collaboration with the Market Access Team Manager and wider matrix team, to strategically plan and implement national market access strategies across their region to identify, win, optimise and retain formulary listings, leading to increased market access. Shaping the NHS environment for forthcoming product launches, existing products and formulary acceleration through leading and implementing high level account management principles; supporting the regional matrix team to drive sales and account growth. Strategically working in partnership with NHS organisations within Integrated Care Systems, to position our client's products and services as solutions, that will support them to achieve their objectives, whilst establishing and promoting relationships with KOLs/KDMs, ensuring our client is the partner of choice. KEY ACCOUNTABILITIES 1. Deliver national market access strategies at a regional level, to drive formulary inclusion and generate/open market access. 2. Identify new and renewal business opportunities within the region, utilising available data to enable highly effective strategic planning and targeting of business opportunities. 3. Work in collaboration with the Clinical Specialist (CS) to formulate a robust regional business plan, which incorporates both the market access and clinical strategies. 4. Support achievement of regional sales targets through new market access. 5. Establish and implement pathways of care and market tools to support our client's advanced wound care and compression range. 6. Develop flexible solutions for Trust/Community accounts to maximize implementation and adoption across the designated portfolio. 7. Identify, engage and maintain relationships with key opinion leaders, decision makers & new influential customers within the LHE. 8. Position our client regionally as the Industry partner of choice and utilise the Partnership offering with senior NHS stakeholders to innovate access for target accounts, ultimately resulting in formulary inclusion. 9. Organise and manage customer meetings and share goals and outcomes of meetings/accounts effectively with matrix team. 10. Keep abreast of changes to the NHS landscape, particularly within the Integrated Care System (ICS). Qualifications and Experience - Qualified to degree level or equivalent in a relevant discipline. - Demonstrable experience or working in a sales environment with strategic responsibility. Skills - Ability to create and influence new business opportunities - Excellent customer and account management - Strong strategic planning and organisational skills - Ability to interpret and analyse sales data - In depth NHS Knowledge, including key policy drivers and organisational structure particularly within the ICS - Excellent selling skills including influencing, negotiation and gaining commitment - Exceptional interpersonal and communication skills including presentation skills - Knowledge of the wound care market is desirable though not essential This job description and person specification is provided as a guide to the main duties and responsibilities of the post. The post-holder is required to work flexibly and to undertake such other duties as may be reasonably required.
Apr 18, 2024
Full time
HEALTHCARE PARTNERSHIP MANAGERTerritory: Ox, Bucks, Berks Scope:Strategic role requiring the implementation of the national market access strategies across their region, to increase market access by identifying, winning and optimising formulary listings within wound care; operating as an integral part of the regional matrix team to drive sales and account growth; working in partnership with NHS organisations. Job Purpose: Working in collaboration with the Market Access Team Manager and wider matrix team, to strategically plan and implement national market access strategies across their region to identify, win, optimise and retain formulary listings, leading to increased market access. Shaping the NHS environment for forthcoming product launches, existing products and formulary acceleration through leading and implementing high level account management principles; supporting the regional matrix team to drive sales and account growth. Strategically working in partnership with NHS organisations within Integrated Care Systems, to position our client's products and services as solutions, that will support them to achieve their objectives, whilst establishing and promoting relationships with KOLs/KDMs, ensuring our client is the partner of choice. KEY ACCOUNTABILITIES 1. Deliver national market access strategies at a regional level, to drive formulary inclusion and generate/open market access. 2. Identify new and renewal business opportunities within the region, utilising available data to enable highly effective strategic planning and targeting of business opportunities. 3. Work in collaboration with the Clinical Specialist (CS) to formulate a robust regional business plan, which incorporates both the market access and clinical strategies. 4. Support achievement of regional sales targets through new market access. 5. Establish and implement pathways of care and market tools to support our client's advanced wound care and compression range. 6. Develop flexible solutions for Trust/Community accounts to maximize implementation and adoption across the designated portfolio. 7. Identify, engage and maintain relationships with key opinion leaders, decision makers & new influential customers within the LHE. 8. Position our client regionally as the Industry partner of choice and utilise the Partnership offering with senior NHS stakeholders to innovate access for target accounts, ultimately resulting in formulary inclusion. 9. Organise and manage customer meetings and share goals and outcomes of meetings/accounts effectively with matrix team. 10. Keep abreast of changes to the NHS landscape, particularly within the Integrated Care System (ICS). Qualifications and Experience - Qualified to degree level or equivalent in a relevant discipline. - Demonstrable experience or working in a sales environment with strategic responsibility. Skills - Ability to create and influence new business opportunities - Excellent customer and account management - Strong strategic planning and organisational skills - Ability to interpret and analyse sales data - In depth NHS Knowledge, including key policy drivers and organisational structure particularly within the ICS - Excellent selling skills including influencing, negotiation and gaining commitment - Exceptional interpersonal and communication skills including presentation skills - Knowledge of the wound care market is desirable though not essential This job description and person specification is provided as a guide to the main duties and responsibilities of the post. The post-holder is required to work flexibly and to undertake such other duties as may be reasonably required.
JOB OVERVIEW To ensure each student, for the duration of their stay at the ISC, has access to an exceptional experience, through planned activities and by being responsive to students' concerns, and requirements. In addition, to ensure the welfare, well-being, safety, and continuing security of students is protected and enhanced at all times. This role will require close working relationships with other relevant ISC and Surrey University teams. ABOUT THE ROLE To be designated safeguarding lead for Surrey ISC ensuring the safeguarding log is kept up-to-date and is accurate. To be the main point of contact and liaison with guardians for under-18s. Coordinate and document Centre staff training in Mental Health First Aid, Safeguarding, and Prevent Ensure safeguarding issues are flagged in line with centre policy. Review attendance and investigate any Welfare issues that may be impacting student attendance. Ensure welfare concerns are highlighted to the Head of Progression & Support as necessary. Facilitate student involvement in Staff Student Liaison Committee and Student Council and any other network committees. Support students in transition activities and immersion events with Surrey University. To provide general admin support for the Centre as required and cover duties for other members of staff when absent and during peak periods. Promoting and safeguarding the welfare of students for whom you are responsible and with whom you come into contact. ABOUT YOU Level 3 Qualification (Desirable) Previous experience of welfare support and pastoral care to students (Essential) Working within an educational environment (Essential) Safeguarding Training (Essential) DSL qualification or willingness to obtain within the first 6 months of being in post (Desirable) Relevant qualification or experience in coaching, mentoring or student support (Highly Desirable) First Aid Training (Desirable). ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
Apr 18, 2024
Full time
JOB OVERVIEW To ensure each student, for the duration of their stay at the ISC, has access to an exceptional experience, through planned activities and by being responsive to students' concerns, and requirements. In addition, to ensure the welfare, well-being, safety, and continuing security of students is protected and enhanced at all times. This role will require close working relationships with other relevant ISC and Surrey University teams. ABOUT THE ROLE To be designated safeguarding lead for Surrey ISC ensuring the safeguarding log is kept up-to-date and is accurate. To be the main point of contact and liaison with guardians for under-18s. Coordinate and document Centre staff training in Mental Health First Aid, Safeguarding, and Prevent Ensure safeguarding issues are flagged in line with centre policy. Review attendance and investigate any Welfare issues that may be impacting student attendance. Ensure welfare concerns are highlighted to the Head of Progression & Support as necessary. Facilitate student involvement in Staff Student Liaison Committee and Student Council and any other network committees. Support students in transition activities and immersion events with Surrey University. To provide general admin support for the Centre as required and cover duties for other members of staff when absent and during peak periods. Promoting and safeguarding the welfare of students for whom you are responsible and with whom you come into contact. ABOUT YOU Level 3 Qualification (Desirable) Previous experience of welfare support and pastoral care to students (Essential) Working within an educational environment (Essential) Safeguarding Training (Essential) DSL qualification or willingness to obtain within the first 6 months of being in post (Desirable) Relevant qualification or experience in coaching, mentoring or student support (Highly Desirable) First Aid Training (Desirable). ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
Our Client is a Chemical Distributor. They are now seeking a Product Manager CASE (Coatings / Adhesives / Sealants / Elastomers) . This is a full-time permanent position and will be office based near Oxford. Key Responsibilities Meeting & exceeding the set budget for the role, and associated set of KPI s. Lead & support on supplier tendering & selection. Negotiate new and renegotiate existing supplier contracts. Working with key principles and suppliers to manage the purchasing process ensuring competitive pricing. Build & maintain supplier relationships. Participate in the preparation of marketing plans and suggestions on how best to heighten the awareness of our product offering in the CASE sector to be achieved in cooperation with the Business Manager. Analysis of monthly sales / purchase statistics and chasing for repeat business where deviation from normal sales/purchasing pattern occurs. Support account managers with market data & customer information, ensuring that information on new products from designated principals are introduced to the customer base promptly, and with the correct level of focus & support. Liaising with suppliers about products, pricing, trends and market information. Using available data to understand and monitor the influences on current market dynamics. Arranging and attending supplier meetings with the Business Manager / Procurement Manager. Working together with Business Manager / Procurement Manager on new products and projects and leading where requested. Working on cost reduction by negotiations and a proactive approach, whilst taking into account overall quality & service. Raise queries with suppliers when discrepancies are identified. Update and maintain accurate procurement records in IFS e.g. delivery dates, prices, supplier dates. Participate in regular departmental & intergroup meetings and carry out general administrative duties as & when required. Support on sourcing initiatives to maintain a stable supply of products. Build and maintain relationships with new & existing suppliers. Work closely with the logistics and warehouse teams to manage the supply chain and supplier lead times. Identify key portfolio gaps and areas for development within the existing product range. Use existing market knowledge to identify potential supply partners or work with existing principals to assess range extensions. Support and lead process improvement initiatives. Ensure and monitor stock holding is adequate and reflective of the market situation. Qualifications and Experience Experience of the Chemical Distribution industry. Effective selling & negotiation skills. Technical and market knowledge preferred. Budgetary planning and reporting skills. Ability to engage with stakeholders at all levels and build effective working relationships across all departments. Effective team building skills. Ability to negotiate with internal & external stakeholders. Microsoft Office Suite experience required. High levels of numerical and grammatical accuracy is essential. In return our client is offering a competitive basic salary plus bonus & benefits. (Salary is negotiable and dependent on experience). Please e-mail your C.V to Lorraine Roger, Director, Atom Recruitment Ltd
Apr 18, 2024
Full time
Our Client is a Chemical Distributor. They are now seeking a Product Manager CASE (Coatings / Adhesives / Sealants / Elastomers) . This is a full-time permanent position and will be office based near Oxford. Key Responsibilities Meeting & exceeding the set budget for the role, and associated set of KPI s. Lead & support on supplier tendering & selection. Negotiate new and renegotiate existing supplier contracts. Working with key principles and suppliers to manage the purchasing process ensuring competitive pricing. Build & maintain supplier relationships. Participate in the preparation of marketing plans and suggestions on how best to heighten the awareness of our product offering in the CASE sector to be achieved in cooperation with the Business Manager. Analysis of monthly sales / purchase statistics and chasing for repeat business where deviation from normal sales/purchasing pattern occurs. Support account managers with market data & customer information, ensuring that information on new products from designated principals are introduced to the customer base promptly, and with the correct level of focus & support. Liaising with suppliers about products, pricing, trends and market information. Using available data to understand and monitor the influences on current market dynamics. Arranging and attending supplier meetings with the Business Manager / Procurement Manager. Working together with Business Manager / Procurement Manager on new products and projects and leading where requested. Working on cost reduction by negotiations and a proactive approach, whilst taking into account overall quality & service. Raise queries with suppliers when discrepancies are identified. Update and maintain accurate procurement records in IFS e.g. delivery dates, prices, supplier dates. Participate in regular departmental & intergroup meetings and carry out general administrative duties as & when required. Support on sourcing initiatives to maintain a stable supply of products. Build and maintain relationships with new & existing suppliers. Work closely with the logistics and warehouse teams to manage the supply chain and supplier lead times. Identify key portfolio gaps and areas for development within the existing product range. Use existing market knowledge to identify potential supply partners or work with existing principals to assess range extensions. Support and lead process improvement initiatives. Ensure and monitor stock holding is adequate and reflective of the market situation. Qualifications and Experience Experience of the Chemical Distribution industry. Effective selling & negotiation skills. Technical and market knowledge preferred. Budgetary planning and reporting skills. Ability to engage with stakeholders at all levels and build effective working relationships across all departments. Effective team building skills. Ability to negotiate with internal & external stakeholders. Microsoft Office Suite experience required. High levels of numerical and grammatical accuracy is essential. In return our client is offering a competitive basic salary plus bonus & benefits. (Salary is negotiable and dependent on experience). Please e-mail your C.V to Lorraine Roger, Director, Atom Recruitment Ltd
Our Client is a Chemical Distributor. They are now seeking a Product Manager CASE (Coatings / Adhesives / Sealants / Elastomers) . This is a full-time permanent position and will be office based in London. Key Responsibilities Meeting & exceeding the set budget for the role, and associated set of KPI s. Lead & support on supplier tendering & selection. Negotiate new and renegotiate existing supplier contracts. Working with key principles and suppliers to manage the purchasing process ensuring competitive pricing. Build & maintain supplier relationships. Participate in the preparation of marketing plans and suggestions on how best to heighten the awareness of our product offering in the CASE sector to be achieved in cooperation with the Business Manager. Analysis of monthly sales / purchase statistics and chasing for repeat business where deviation from normal sales/purchasing pattern occurs. Support account managers with market data & customer information, ensuring that information on new products from designated principals are introduced to the customer base promptly, and with the correct level of focus & support. Liaising with suppliers about products, pricing, trends and market information. Using available data to understand and monitor the influences on current market dynamics. Arranging and attending supplier meetings with the Business Manager / Procurement Manager. Working together with Business Manager / Procurement Manager on new products and projects and leading where requested. Working on cost reduction by negotiations and a proactive approach, whilst taking into account overall quality & service. Raise queries with suppliers when discrepancies are identified. Update and maintain accurate procurement records in IFS e.g. delivery dates, prices, supplier dates. Participate in regular departmental & intergroup meetings and carry out general administrative duties as & when required. Support on sourcing initiatives to maintain a stable supply of products. Build and maintain relationships with new & existing suppliers. Work closely with the logistics and warehouse teams to manage the supply chain and supplier lead times. Identify key portfolio gaps and areas for development within the existing product range. Use existing market knowledge to identify potential supply partners or work with existing principals to assess range extensions. Support and lead process improvement initiatives. Ensure and monitor stock holding is adequate and reflective of the market situation. Qualifications and Experience Experience of the Chemical Distribution industry. Effective selling & negotiation skills. Technical and market knowledge preferred. Budgetary planning and reporting skills. Ability to engage with stakeholders at all levels and build effective working relationships across all departments. Effective team building skills. Ability to negotiate with internal & external stakeholders. Microsoft Office Suite experience required. High levels of numerical and grammatical accuracy is essential. In return our client is offering a competitive basic salary plus bonus & benefits. (Salary is negotiable and dependent on experience). Please e-mail your C.V to Lorraine Roger, Director, Atom Recruitment Ltd
Apr 18, 2024
Full time
Our Client is a Chemical Distributor. They are now seeking a Product Manager CASE (Coatings / Adhesives / Sealants / Elastomers) . This is a full-time permanent position and will be office based in London. Key Responsibilities Meeting & exceeding the set budget for the role, and associated set of KPI s. Lead & support on supplier tendering & selection. Negotiate new and renegotiate existing supplier contracts. Working with key principles and suppliers to manage the purchasing process ensuring competitive pricing. Build & maintain supplier relationships. Participate in the preparation of marketing plans and suggestions on how best to heighten the awareness of our product offering in the CASE sector to be achieved in cooperation with the Business Manager. Analysis of monthly sales / purchase statistics and chasing for repeat business where deviation from normal sales/purchasing pattern occurs. Support account managers with market data & customer information, ensuring that information on new products from designated principals are introduced to the customer base promptly, and with the correct level of focus & support. Liaising with suppliers about products, pricing, trends and market information. Using available data to understand and monitor the influences on current market dynamics. Arranging and attending supplier meetings with the Business Manager / Procurement Manager. Working together with Business Manager / Procurement Manager on new products and projects and leading where requested. Working on cost reduction by negotiations and a proactive approach, whilst taking into account overall quality & service. Raise queries with suppliers when discrepancies are identified. Update and maintain accurate procurement records in IFS e.g. delivery dates, prices, supplier dates. Participate in regular departmental & intergroup meetings and carry out general administrative duties as & when required. Support on sourcing initiatives to maintain a stable supply of products. Build and maintain relationships with new & existing suppliers. Work closely with the logistics and warehouse teams to manage the supply chain and supplier lead times. Identify key portfolio gaps and areas for development within the existing product range. Use existing market knowledge to identify potential supply partners or work with existing principals to assess range extensions. Support and lead process improvement initiatives. Ensure and monitor stock holding is adequate and reflective of the market situation. Qualifications and Experience Experience of the Chemical Distribution industry. Effective selling & negotiation skills. Technical and market knowledge preferred. Budgetary planning and reporting skills. Ability to engage with stakeholders at all levels and build effective working relationships across all departments. Effective team building skills. Ability to negotiate with internal & external stakeholders. Microsoft Office Suite experience required. High levels of numerical and grammatical accuracy is essential. In return our client is offering a competitive basic salary plus bonus & benefits. (Salary is negotiable and dependent on experience). Please e-mail your C.V to Lorraine Roger, Director, Atom Recruitment Ltd
Our Client is a Chemical Distributor. They are now seeking a Product Manager CASE (Coatings / Adhesives / Sealants / Elastomers) . This is a full-time permanent position and will be office based near Doncaster. Key Responsibilities Meeting & exceeding the set budget for the role, and associated set of KPI s. Lead & support on supplier tendering & selection. Negotiate new and renegotiate existing supplier contracts. Working with key principles and suppliers to manage the purchasing process ensuring competitive pricing. Build & maintain supplier relationships. Participate in the preparation of marketing plans and suggestions on how best to heighten the awareness of our product offering in the CASE sector to be achieved in cooperation with the Business Manager. Analysis of monthly sales / purchase statistics and chasing for repeat business where deviation from normal sales/purchasing pattern occurs. Support account managers with market data & customer information, ensuring that information on new products from designated principals are introduced to the customer base promptly, and with the correct level of focus & support. Liaising with suppliers about products, pricing, trends and market information. Using available data to understand and monitor the influences on current market dynamics. Arranging and attending supplier meetings with the Business Manager / Procurement Manager. Working together with Business Manager / Procurement Manager on new products and projects and leading where requested. Working on cost reduction by negotiations and a proactive approach, whilst taking into account overall quality & service. Raise queries with suppliers when discrepancies are identified. Update and maintain accurate procurement records in IFS e.g. delivery dates, prices, supplier dates. Participate in regular departmental & intergroup meetings and carry out general administrative duties as & when required. Support on sourcing initiatives to maintain a stable supply of products. Build and maintain relationships with new & existing suppliers. Work closely with the logistics and warehouse teams to manage the supply chain and supplier lead times. Identify key portfolio gaps and areas for development within the existing product range. Use existing market knowledge to identify potential supply partners or work with existing principals to assess range extensions. Support and lead process improvement initiatives. Ensure and monitor stock holding is adequate and reflective of the market situation. Qualifications and Experience Experience of the Chemical Distribution industry. Effective selling & negotiation skills. Technical and market knowledge preferred. Budgetary planning and reporting skills. Ability to engage with stakeholders at all levels and build effective working relationships across all departments. Effective team building skills. Ability to negotiate with internal & external stakeholders. Microsoft Office Suite experience required. High levels of numerical and grammatical accuracy is essential. In return our client is offering a competitive basic salary plus bonus & benefits. (Salary is negotiable and dependent on experience). Please e-mail your C.V to Lorraine Roger, Director, Atom Recruitment Ltd
Apr 18, 2024
Full time
Our Client is a Chemical Distributor. They are now seeking a Product Manager CASE (Coatings / Adhesives / Sealants / Elastomers) . This is a full-time permanent position and will be office based near Doncaster. Key Responsibilities Meeting & exceeding the set budget for the role, and associated set of KPI s. Lead & support on supplier tendering & selection. Negotiate new and renegotiate existing supplier contracts. Working with key principles and suppliers to manage the purchasing process ensuring competitive pricing. Build & maintain supplier relationships. Participate in the preparation of marketing plans and suggestions on how best to heighten the awareness of our product offering in the CASE sector to be achieved in cooperation with the Business Manager. Analysis of monthly sales / purchase statistics and chasing for repeat business where deviation from normal sales/purchasing pattern occurs. Support account managers with market data & customer information, ensuring that information on new products from designated principals are introduced to the customer base promptly, and with the correct level of focus & support. Liaising with suppliers about products, pricing, trends and market information. Using available data to understand and monitor the influences on current market dynamics. Arranging and attending supplier meetings with the Business Manager / Procurement Manager. Working together with Business Manager / Procurement Manager on new products and projects and leading where requested. Working on cost reduction by negotiations and a proactive approach, whilst taking into account overall quality & service. Raise queries with suppliers when discrepancies are identified. Update and maintain accurate procurement records in IFS e.g. delivery dates, prices, supplier dates. Participate in regular departmental & intergroup meetings and carry out general administrative duties as & when required. Support on sourcing initiatives to maintain a stable supply of products. Build and maintain relationships with new & existing suppliers. Work closely with the logistics and warehouse teams to manage the supply chain and supplier lead times. Identify key portfolio gaps and areas for development within the existing product range. Use existing market knowledge to identify potential supply partners or work with existing principals to assess range extensions. Support and lead process improvement initiatives. Ensure and monitor stock holding is adequate and reflective of the market situation. Qualifications and Experience Experience of the Chemical Distribution industry. Effective selling & negotiation skills. Technical and market knowledge preferred. Budgetary planning and reporting skills. Ability to engage with stakeholders at all levels and build effective working relationships across all departments. Effective team building skills. Ability to negotiate with internal & external stakeholders. Microsoft Office Suite experience required. High levels of numerical and grammatical accuracy is essential. In return our client is offering a competitive basic salary plus bonus & benefits. (Salary is negotiable and dependent on experience). Please e-mail your C.V to Lorraine Roger, Director, Atom Recruitment Ltd
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Bond & Specialty Insurance (BSI) provides Management and Professional Liability, Cyber, Crime Insurance, and Surety Bonds to or on behalf of businesses of all sizes. The Complex and Central BSI Claim teams conduct thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. As a valued member of our team, in addition to claim, you also will provide legal advice to our underwriting colleagues and claim colleagues, and participate in BSI claim strategic initiatives. Under the oversight of the Claim Europe EMT, this position is responsible and accountable for developing the strategy, direction, workflow, and quality of the Bond & Specialty Claims in Europe. Focusing on efficient and cost-effective claim management, developing industry experts from a technical and management perspective and lead underwriting support. Collaborating on managing significant litigation that has the potential for high exposure and visibility, while overseeing and evaluating national trends, performing historical reviews on large claims and collaborating with Underwriting and Actuarial in portfolio analysis for market segments or individual products. Legal responsibilities include reviewing and analyzing forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders. Acting as a Bond & Specialty Claims Ambassador to other Travelers Europe and US business leaders, brokers and clients and effectively representing the perspective of the business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Oversee a team of Senior Claim Professionals led by a Team Manager. Develop, communicate, and execute claim philosophy and strategic initiatives for a market/product segment or region based on the goals of the organization. Contribute guidance and make decisions on claims where the exposure is open-ended or exceeds the authority limits of employees within the organization. Work with the Technical Director to manage significant litigation that has the potential for high exposure and visibility. Oversee and evaluate national trends, perform historical reviews on large claims, and collaborate with underwriting and actuarial in portfolio analysis for the market segment or individual products. Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim recovery strategies. Communicate findings to management and make recommendations to ensure the issues are addressed. Collaborate with the Technical Director and team to ensure that senior management, underwriters and actuaries are appraised of high-exposure/high-sensitivity losses, claim trends, legal decisions, and issues which may impact the product lines underwriting philosophy and overall industry. Provide insight into the review and approval of all Large Loss Memos, Quarterly Claim Reports, and other senior management reports for Claim Business Unit or Product/Regional team. Establish standards and policies for business line to ensure rigorous management of ALAE & ULAE. Act as the lead liaison between BSI claim and business partners on all new business propositions. Lead support for the BSI claim team on all new MGA partnerships acting as BSI Product SME working closely with other claim partners to ensure a smooth onboarding process. Lead support to aspects of underwriting relating to indemnity, risk management, collateral, restructuring/unwinding of high risk account(s), bankruptcy matters/run-off coverages, new account(s) and business initiatives, as applicable to the Business Unit. Act as the industry expert by identifying and advising management on legal and regulatory issues that have the potential to impact the industry. Collaborate to represent Travelers on sensitive claim matters that involve multiple constituencies or have the potential to gain high visibility inside or outside the company. Contribute to the selection of panel counsel in conjunction with Claim Legal to ensure that claims are proactively managed consistent with our claim philosophy to ensure that we are obtaining the best financial results for Bond & Specialty Insurance. Legal Support Responsibilities: Legal responsibilities include reviewing and analysing bond forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders Surety . Provide oversight and direction for high quality, cost-effective legal support to our business partners by ensuring proper staffing, skill and performance levels of legal team and through mentoring and coaching lawyers on issues presented. Review complex transactional documents and provide legal advice and risk analysis to business partners. Provide legal advice on litigation strategies on all litigation in collaboration with our Claim Legal team. Work with the Technical Claim Manager to provide legal advice on litigated strategies in collaboration with our claim legal team. Maintain current knowledge of relevant legal issues and trends in the surety/ management liability market place through review of legal publications and attendance at industry events. Strategic Planning/Operations Management Responsibilities: Set the tone for BSI Claim with regards to collaboration with Underwriting within designated Claim Business Unit or Product/Regional team. Provide oversight and direction for claim handling by ensuring the staffing, skill, and performance levels of employees support the claim volume and severity of claims to be managed. Team Leadership Responsibilities: Prepare effective performance and development plans for all direct reports, make team promotion and authority level recommendations to VP Claim Europe. Develop a culture of continuous learning through training, mentoring, and outside courses. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Prior work experience in business line. Formal management experience preferred. Demonstrated ability to effectively work through conflict and resolve issues with a professional demeanor. Ability to make sound decisions and negotiate terms and conditions within designated authority limit. Excellent verbal and written communication skills with the ability to clearly communicate with internal and external stakeholders. Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics. Ability to build, foster, and maintain effective and collaborative relationships with colleagues, customers, and business partners What is a Must Have? Bachelors degree required. Law degree required. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. . click apply for full job details
Apr 18, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Bond & Specialty Insurance (BSI) provides Management and Professional Liability, Cyber, Crime Insurance, and Surety Bonds to or on behalf of businesses of all sizes. The Complex and Central BSI Claim teams conduct thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. As a valued member of our team, in addition to claim, you also will provide legal advice to our underwriting colleagues and claim colleagues, and participate in BSI claim strategic initiatives. Under the oversight of the Claim Europe EMT, this position is responsible and accountable for developing the strategy, direction, workflow, and quality of the Bond & Specialty Claims in Europe. Focusing on efficient and cost-effective claim management, developing industry experts from a technical and management perspective and lead underwriting support. Collaborating on managing significant litigation that has the potential for high exposure and visibility, while overseeing and evaluating national trends, performing historical reviews on large claims and collaborating with Underwriting and Actuarial in portfolio analysis for market segments or individual products. Legal responsibilities include reviewing and analyzing forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders. Acting as a Bond & Specialty Claims Ambassador to other Travelers Europe and US business leaders, brokers and clients and effectively representing the perspective of the business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Oversee a team of Senior Claim Professionals led by a Team Manager. Develop, communicate, and execute claim philosophy and strategic initiatives for a market/product segment or region based on the goals of the organization. Contribute guidance and make decisions on claims where the exposure is open-ended or exceeds the authority limits of employees within the organization. Work with the Technical Director to manage significant litigation that has the potential for high exposure and visibility. Oversee and evaluate national trends, perform historical reviews on large claims, and collaborate with underwriting and actuarial in portfolio analysis for the market segment or individual products. Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim recovery strategies. Communicate findings to management and make recommendations to ensure the issues are addressed. Collaborate with the Technical Director and team to ensure that senior management, underwriters and actuaries are appraised of high-exposure/high-sensitivity losses, claim trends, legal decisions, and issues which may impact the product lines underwriting philosophy and overall industry. Provide insight into the review and approval of all Large Loss Memos, Quarterly Claim Reports, and other senior management reports for Claim Business Unit or Product/Regional team. Establish standards and policies for business line to ensure rigorous management of ALAE & ULAE. Act as the lead liaison between BSI claim and business partners on all new business propositions. Lead support for the BSI claim team on all new MGA partnerships acting as BSI Product SME working closely with other claim partners to ensure a smooth onboarding process. Lead support to aspects of underwriting relating to indemnity, risk management, collateral, restructuring/unwinding of high risk account(s), bankruptcy matters/run-off coverages, new account(s) and business initiatives, as applicable to the Business Unit. Act as the industry expert by identifying and advising management on legal and regulatory issues that have the potential to impact the industry. Collaborate to represent Travelers on sensitive claim matters that involve multiple constituencies or have the potential to gain high visibility inside or outside the company. Contribute to the selection of panel counsel in conjunction with Claim Legal to ensure that claims are proactively managed consistent with our claim philosophy to ensure that we are obtaining the best financial results for Bond & Specialty Insurance. Legal Support Responsibilities: Legal responsibilities include reviewing and analysing bond forms, providing legal advice and risk analysis to Underwriting, and drafting and negotiating indemnity agreements and riders Surety . Provide oversight and direction for high quality, cost-effective legal support to our business partners by ensuring proper staffing, skill and performance levels of legal team and through mentoring and coaching lawyers on issues presented. Review complex transactional documents and provide legal advice and risk analysis to business partners. Provide legal advice on litigation strategies on all litigation in collaboration with our Claim Legal team. Work with the Technical Claim Manager to provide legal advice on litigated strategies in collaboration with our claim legal team. Maintain current knowledge of relevant legal issues and trends in the surety/ management liability market place through review of legal publications and attendance at industry events. Strategic Planning/Operations Management Responsibilities: Set the tone for BSI Claim with regards to collaboration with Underwriting within designated Claim Business Unit or Product/Regional team. Provide oversight and direction for claim handling by ensuring the staffing, skill, and performance levels of employees support the claim volume and severity of claims to be managed. Team Leadership Responsibilities: Prepare effective performance and development plans for all direct reports, make team promotion and authority level recommendations to VP Claim Europe. Develop a culture of continuous learning through training, mentoring, and outside courses. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Prior work experience in business line. Formal management experience preferred. Demonstrated ability to effectively work through conflict and resolve issues with a professional demeanor. Ability to make sound decisions and negotiate terms and conditions within designated authority limit. Excellent verbal and written communication skills with the ability to clearly communicate with internal and external stakeholders. Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics. Ability to build, foster, and maintain effective and collaborative relationships with colleagues, customers, and business partners What is a Must Have? Bachelors degree required. Law degree required. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. . click apply for full job details
We have a new opportunity for a Sales Consultant to join our team within Vistry Central Homes Counties, working on developments across Suffolk. As our Sales Consultant you will carry out all aspects of the day to day running of the marketing suite in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress. New homes sales experience is essential. Let's cut to the chase, what's in it for you Competitive basic salary and sales commission Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs / GCE including Mathematics and English (at C grade or above) Experience working in a customer facing role delivering under pressure Experience in progressing leads and sales through telephone-based business development Proven track record of achieving sales targets Proven track record of exceptional customer service Excellent IT skills with demonstrable knowledge of Microsoft Office tools Comfortable using multi-channel forms of communication Ability to handle challenging and difficult situations Strong negotiation and sales skills Proven track record of successful completing the sales process with customers. More about the Sales Consultant role Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area Manage and implement new innovation in fulfilling the business targets on new home sales across all sites Negotiate with customers to ensure the best sales outcome for the business Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively. Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer. Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company. Proactively sell all types of customer extras across all reservations to drive additional profit for the Company. Ensure every customer contact is recorded on the relevant IT system and in line with GDPR. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have a new opportunity for a Sales Consultant to join our team within Vistry Central Homes Counties, working on developments across Suffolk. As our Sales Consultant you will carry out all aspects of the day to day running of the marketing suite in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress. New homes sales experience is essential. Let's cut to the chase, what's in it for you Competitive basic salary and sales commission Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs / GCE including Mathematics and English (at C grade or above) Experience working in a customer facing role delivering under pressure Experience in progressing leads and sales through telephone-based business development Proven track record of achieving sales targets Proven track record of exceptional customer service Excellent IT skills with demonstrable knowledge of Microsoft Office tools Comfortable using multi-channel forms of communication Ability to handle challenging and difficult situations Strong negotiation and sales skills Proven track record of successful completing the sales process with customers. More about the Sales Consultant role Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area Manage and implement new innovation in fulfilling the business targets on new home sales across all sites Negotiate with customers to ensure the best sales outcome for the business Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively. Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer. Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company. Proactively sell all types of customer extras across all reservations to drive additional profit for the Company. Ensure every customer contact is recorded on the relevant IT system and in line with GDPR. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.