We are currently recruiting for a Customer Sales Advisor for a permanent, full-time, office-based role in the Automotive/Manufacturing sector. Working hours are 8am to 430pm Monday to Friday. Job Purpose: Perform an internal UK and European motor factor sales and customer service role, achieving a consistently high standard of performance associated with quality, cost and delivery objectives of the business. To act as front-line liaison between the customer and their requirements. To liaise efficiently and effectively between the customer and internal departments as required to ensure the customer receives the highest possible level of service. Responsible for providing administrative support to the Sales Department. Job Duties: Complete telephone and email sales enquires. Deal with customer queries efficiently and effectively or escalate where necessary. Input customer orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Upon request, update customer order delivery status including live and outstanding deliveries. Ensure the accurate completion of paperwork, including delivery paperwork, and QHSE documentation. Monitoring customer repair jobs through the workshop and maintain customer communication throughout. Assist in populating and maintaining central customer database (CRM) Actively promote all company services and participation in sales promotions. Raise any concerns with the Office support manager as and when necessary. Load special customer jobs (test & reports, customer own unit repairs) and monitor through the workshop and maintain customer communication throughout. Input customer email orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Monitor backorders and VORs and input into production to expedite overdue orders. Produce accurate export documentation and invoices to enable timely payment from customers. Provide general administration services to the sales managers including liaison with shipping agents, export depots, etc. Telephone liaison with overseas sales offices & foreign customers as necessary. Assisting the sales manager with customer quotes, price enquiries, chasing back orders as and when required. Candidate Specification Proven experience working within in a fast-paced telephone sales environment. Proficiency in MS Office (MS Excel and MS Outlook in particular). Experience working with cataloguing software such as TecDoc, MAM Autocat+, Partslink24. Proven experience to work as part of a team. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong organisational skills with the ability to multi-task
Mar 28, 2024
Full time
We are currently recruiting for a Customer Sales Advisor for a permanent, full-time, office-based role in the Automotive/Manufacturing sector. Working hours are 8am to 430pm Monday to Friday. Job Purpose: Perform an internal UK and European motor factor sales and customer service role, achieving a consistently high standard of performance associated with quality, cost and delivery objectives of the business. To act as front-line liaison between the customer and their requirements. To liaise efficiently and effectively between the customer and internal departments as required to ensure the customer receives the highest possible level of service. Responsible for providing administrative support to the Sales Department. Job Duties: Complete telephone and email sales enquires. Deal with customer queries efficiently and effectively or escalate where necessary. Input customer orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Upon request, update customer order delivery status including live and outstanding deliveries. Ensure the accurate completion of paperwork, including delivery paperwork, and QHSE documentation. Monitoring customer repair jobs through the workshop and maintain customer communication throughout. Assist in populating and maintaining central customer database (CRM) Actively promote all company services and participation in sales promotions. Raise any concerns with the Office support manager as and when necessary. Load special customer jobs (test & reports, customer own unit repairs) and monitor through the workshop and maintain customer communication throughout. Input customer email orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Monitor backorders and VORs and input into production to expedite overdue orders. Produce accurate export documentation and invoices to enable timely payment from customers. Provide general administration services to the sales managers including liaison with shipping agents, export depots, etc. Telephone liaison with overseas sales offices & foreign customers as necessary. Assisting the sales manager with customer quotes, price enquiries, chasing back orders as and when required. Candidate Specification Proven experience working within in a fast-paced telephone sales environment. Proficiency in MS Office (MS Excel and MS Outlook in particular). Experience working with cataloguing software such as TecDoc, MAM Autocat+, Partslink24. Proven experience to work as part of a team. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong organisational skills with the ability to multi-task
LKQ Euro Car Parts
Stockton-on-tees, County Durham
Company description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues - we recognize that our people are our greatest asset.We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally.Developing our people is part of our core values at LKQ Euro Car Parts; you don't just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we. Job description: Job Overview As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise. Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We're looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor Working collaboratively with the other areas of the branch, ensuring that the customer needs are met Ensure all call backs are completed in a timely manner Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers Utilising relevant business data to understand the opportunities across all customer bands and product groups Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen Always delivering best in class service to establish customer experience excellence What we offer Pension 22 days annual leave Hapi benefits retail discount Staff discount Genuine career progression Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
Mar 28, 2024
Full time
Company description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues - we recognize that our people are our greatest asset.We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally.Developing our people is part of our core values at LKQ Euro Car Parts; you don't just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we. Job description: Job Overview As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise. Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We're looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor Working collaboratively with the other areas of the branch, ensuring that the customer needs are met Ensure all call backs are completed in a timely manner Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers Utilising relevant business data to understand the opportunities across all customer bands and product groups Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen Always delivering best in class service to establish customer experience excellence What we offer Pension 22 days annual leave Hapi benefits retail discount Staff discount Genuine career progression Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Parts Advisor to join our team. As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base. Responsibilities will include but not limited to: Taking orders over the telephone, upselling to increase invoice value. Outbound calling to raise customer awareness and achieve higher sales. Building long-term rapport with local customers Actively promote offers, discounts and customer competitions Limiting credits and returns by ordering and sending the right parts, first time. To be successful in this role you will to be: Punctual, organised, and efficient whilst working towards deadlines. Pro-active and enthusiastic when speaking with customers. Able to demonstrate empathy towards customers. Professional and possess excellent communication skills. In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advise from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car parts
Mar 28, 2024
Full time
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Parts Advisor to join our team. As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base. Responsibilities will include but not limited to: Taking orders over the telephone, upselling to increase invoice value. Outbound calling to raise customer awareness and achieve higher sales. Building long-term rapport with local customers Actively promote offers, discounts and customer competitions Limiting credits and returns by ordering and sending the right parts, first time. To be successful in this role you will to be: Punctual, organised, and efficient whilst working towards deadlines. Pro-active and enthusiastic when speaking with customers. Able to demonstrate empathy towards customers. Professional and possess excellent communication skills. In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advise from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car parts
Parts Advisor Taskmaster Resources are looking to recruit Parts Advisor on behalf of our client based in Peterborough. Duties: Answering inbound calls. Taking orders from customers over the phone. Skills: Must have knowledge of cars and their mechanical parts etc. Strong communication and interpersonal skills. Active listening skills. Must have excellent customer service skills and good telephone manner. Must be computer literate and good with emails etc. Someone from automotive background would be advantageous. Shifts: Monday to Thursday - 8:30am-17:30pm and Friday - 8:30am-16:00pm Pay: 11.50- 13.00 depending on experience. Please apply for full details. Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy. (Temporary Vacancy)
Mar 27, 2024
Seasonal
Parts Advisor Taskmaster Resources are looking to recruit Parts Advisor on behalf of our client based in Peterborough. Duties: Answering inbound calls. Taking orders from customers over the phone. Skills: Must have knowledge of cars and their mechanical parts etc. Strong communication and interpersonal skills. Active listening skills. Must have excellent customer service skills and good telephone manner. Must be computer literate and good with emails etc. Someone from automotive background would be advantageous. Shifts: Monday to Thursday - 8:30am-17:30pm and Friday - 8:30am-16:00pm Pay: 11.50- 13.00 depending on experience. Please apply for full details. Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy. (Temporary Vacancy)
Vacancy - Sales Executive - Rochdale Our client, probably the best employer in the North West, is looking to recruit an experienced New Car Sales Executive to join an already successful team. This role is one of the main driving forces for the success of the dealership and as such it demands the highest levels of professionalism and customer service. The successful candidate will have the opportunity to earn an uncapped salary within this buoyant area. Key Skills: Excellent levels of professionalism and customer service. Excellent communication skills, and an outgoing, friendly personality. Highly motivated and target driven, with a solid and proven sales track record. Ability to up-sell products and features and be able to negotiate and close a sale. Committed, reliable and well presented This is an excellent opportunity for the right applicant, who is dedicated and committed to work, in return the company offers a competitive basic salary, generous commission structure, genuine career progression, training, and incentives. Excellent working facilities with a competitive salary, together with a host of other employee benefits including: Up to 27 days holidays (based on length of service), plus 8 bank holidays. Pension scheme Life assurance cover Employee reward & recognition schemes Annual children's Christmas party & staff party Staff discounts Subsidised prestige car scheme for employees 1,000 staff referral award Staff canteen Working hours/Days: - Monday to Friday - 8:30am to 6pm Saturday - 9am to 5pm Sunday 11am to 4pm Alternate weekend off Salary: - Basic - 20k OTE - 45k uncapped bonus Client will also guarantee 50% of bonus for first 4 months = 1041.67 Further training and development with huge career prospects Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Mar 27, 2024
Full time
Vacancy - Sales Executive - Rochdale Our client, probably the best employer in the North West, is looking to recruit an experienced New Car Sales Executive to join an already successful team. This role is one of the main driving forces for the success of the dealership and as such it demands the highest levels of professionalism and customer service. The successful candidate will have the opportunity to earn an uncapped salary within this buoyant area. Key Skills: Excellent levels of professionalism and customer service. Excellent communication skills, and an outgoing, friendly personality. Highly motivated and target driven, with a solid and proven sales track record. Ability to up-sell products and features and be able to negotiate and close a sale. Committed, reliable and well presented This is an excellent opportunity for the right applicant, who is dedicated and committed to work, in return the company offers a competitive basic salary, generous commission structure, genuine career progression, training, and incentives. Excellent working facilities with a competitive salary, together with a host of other employee benefits including: Up to 27 days holidays (based on length of service), plus 8 bank holidays. Pension scheme Life assurance cover Employee reward & recognition schemes Annual children's Christmas party & staff party Staff discounts Subsidised prestige car scheme for employees 1,000 staff referral award Staff canteen Working hours/Days: - Monday to Friday - 8:30am to 6pm Saturday - 9am to 5pm Sunday 11am to 4pm Alternate weekend off Salary: - Basic - 20k OTE - 45k uncapped bonus Client will also guarantee 50% of bonus for first 4 months = 1041.67 Further training and development with huge career prospects Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Stevenage. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Mar 27, 2024
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Stevenage. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
PARTS ADVISOR Location of the Parts Advisor / Group Parts Advisor / Vehicle Parts Advisor / Parts Counter Advisor / Parts Assistant / Automotive Parts Advisor: Wolverhampton Salary of the Parts Advisor / Group Parts Advisor / Vehicle Parts Advisor / Parts Counter Advisor / Parts Assistant / Automotive Parts Advisor: £27,500 click apply for full job details
Mar 27, 2024
Full time
PARTS ADVISOR Location of the Parts Advisor / Group Parts Advisor / Vehicle Parts Advisor / Parts Counter Advisor / Parts Assistant / Automotive Parts Advisor: Wolverhampton Salary of the Parts Advisor / Group Parts Advisor / Vehicle Parts Advisor / Parts Counter Advisor / Parts Assistant / Automotive Parts Advisor: £27,500 click apply for full job details
Job Title: Service Advisor - Gateshead Salary: £26,000 Basic + Bonus (OTE £30,800) Hours: Monday to Friday 07:30-18:00 and Saturdays on a rota 08:00-13:00-42 hours per week Ref: OC17163We have a new vacancy for an experienced Service Advisor for my client's main dealership in Gateshead. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career. Benefits: Competitive salaries with clear pay scales in place as you develop. Generous annual leave allowance that increases with length of service. Eligibility to join one of the colleague car plans and cycle to work schemes. Enhanced maternity leave, adoption leave and paternity leave. Employee assistance programme and free access to Smart Health. Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers. Service Advisor Requirements: Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided Must have good communication skills Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant: Beatrice Dickinson INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts ManagersOctane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Mar 27, 2024
Full time
Job Title: Service Advisor - Gateshead Salary: £26,000 Basic + Bonus (OTE £30,800) Hours: Monday to Friday 07:30-18:00 and Saturdays on a rota 08:00-13:00-42 hours per week Ref: OC17163We have a new vacancy for an experienced Service Advisor for my client's main dealership in Gateshead. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career. Benefits: Competitive salaries with clear pay scales in place as you develop. Generous annual leave allowance that increases with length of service. Eligibility to join one of the colleague car plans and cycle to work schemes. Enhanced maternity leave, adoption leave and paternity leave. Employee assistance programme and free access to Smart Health. Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers. Service Advisor Requirements: Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided Must have good communication skills Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant: Beatrice Dickinson INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts ManagersOctane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Northgate Vehicle Hire
Newtownabbey, County Antrim
Salary : £29,074 pa + bonus and overtime Hours 42.5 per week If you are a proven Automotive Parts Controller, Parts Advisor, Parts Specialist or Parts Manager seeking the next step in your career, we'd love to hear from you! Join the UK's leading vehicle rental specialists in this fantastic opportunity as a Parts Controller at our our busy branch in Belfast! In this role you will be supporting the Workshop Manager in the running of the internal parts department, based within the workshop. This includes effectively maintaining accurate parts stock levels, as well as liaising with external suppliers and managing these relationships closely. About You: You come from a fast-paced, customer-focused background - preferably from a parts environment within the automotive industry, whether that be dealership, accident repair or workshop. You have experience with budgeting and cost control, as you will be solely responsible for the workshop budget. You are a competent administrator, who can demonstrate excellent organisational skills, accurate data input and IT literacy. You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done. As a Parts Controller with Northgate Vehicle Hire, we offer: Of course, a great basic salary , but there's much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren't limited to) A fantastic quarterly bonus scheme 24 days annual leave rising to26 days with service(+ bank holidays) and an extra day's leave to celebrate your birthday free life assurance well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance) discounted, flexible Gym memberships exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We've recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach! Northgate Vehicle Hire are the UK's leading provider of light commercial vehicle rental solutions, partnering with some of the country's most well known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We're also part of something bigger - with over 60 Northgate Vehicle Hire branches nationwide, we're a key part of one of the UK's largest Automotive plc's, Redde Northgate. Few other businesses can offer you the support and long-term security as us, this is a great opportunity to progress your career! Join our Team! If you would love to join our amazing team in our busy branch as a Parts Controller - Apply today!
Mar 26, 2024
Full time
Salary : £29,074 pa + bonus and overtime Hours 42.5 per week If you are a proven Automotive Parts Controller, Parts Advisor, Parts Specialist or Parts Manager seeking the next step in your career, we'd love to hear from you! Join the UK's leading vehicle rental specialists in this fantastic opportunity as a Parts Controller at our our busy branch in Belfast! In this role you will be supporting the Workshop Manager in the running of the internal parts department, based within the workshop. This includes effectively maintaining accurate parts stock levels, as well as liaising with external suppliers and managing these relationships closely. About You: You come from a fast-paced, customer-focused background - preferably from a parts environment within the automotive industry, whether that be dealership, accident repair or workshop. You have experience with budgeting and cost control, as you will be solely responsible for the workshop budget. You are a competent administrator, who can demonstrate excellent organisational skills, accurate data input and IT literacy. You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done. As a Parts Controller with Northgate Vehicle Hire, we offer: Of course, a great basic salary , but there's much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren't limited to) A fantastic quarterly bonus scheme 24 days annual leave rising to26 days with service(+ bank holidays) and an extra day's leave to celebrate your birthday free life assurance well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance) discounted, flexible Gym memberships exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We've recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach! Northgate Vehicle Hire are the UK's leading provider of light commercial vehicle rental solutions, partnering with some of the country's most well known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We're also part of something bigger - with over 60 Northgate Vehicle Hire branches nationwide, we're a key part of one of the UK's largest Automotive plc's, Redde Northgate. Few other businesses can offer you the support and long-term security as us, this is a great opportunity to progress your career! Join our Team! If you would love to join our amazing team in our busy branch as a Parts Controller - Apply today!
Company description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues - we recognize that our people are our greatest asset.We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally.Developing our people is part of our core values at LKQ Euro Car Parts; you don't just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we. Job description: Job Overview As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise. Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We're looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor Working collaboratively with the other areas of the branch, ensuring that the customer needs are met Ensure all call backs are completed in a timely manner Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers Utilising relevant business data to understand the opportunities across all customer bands and product groups Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen Always delivering best in class service to establish customer experience excellence What we offer Pension 22 days annual leave Hapi benefits retail discount Staff discount Genuine career progression Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
Mar 26, 2024
Full time
Company description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues - we recognize that our people are our greatest asset.We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally.Developing our people is part of our core values at LKQ Euro Car Parts; you don't just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we. Job description: Job Overview As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise. Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We're looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor Working collaboratively with the other areas of the branch, ensuring that the customer needs are met Ensure all call backs are completed in a timely manner Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers Utilising relevant business data to understand the opportunities across all customer bands and product groups Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen Always delivering best in class service to establish customer experience excellence What we offer Pension 22 days annual leave Hapi benefits retail discount Staff discount Genuine career progression Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
About the Role: Grade Level (for internal use): 13 The Role: Director, Client Coverage: Digital Wealth, Platforms and Model Portfolios The Location: Frankfurt or London The Role: We are seeking a senior individual to join our Commercial team at S&P Dow Jones Indices and to help drive and expand our footprint in the European Digital Wealth space. As Director, Platforms and Model Portfolios, with a primary focus on Germany and a secondary focus on the UK, you will focus on growing our indices and brand across the Digital wealth ecosystem with all variants of Fund/ETF Platforms as well as Model Portfolios across asset managers, wealth managers, associated technology platforms and other financial institutions. You will also be responsible for taking a key role in both developing and executing the sales and business development strategy in support of driving annual revenues with our key account partners, assets under management in our Index linked ETF ranges and for a diverse set of index solutions for use in Model and Portfolio solutions. You are a proven commercial leader with executive presence. You have a deep knowledge of, and prior experience in, the European Wealth ecosystem, with an in-depth knowledge of the German market, especially, of critical importance. You will also have a very good knowledge of both the platform landscape in Europe as well as a thorough understanding of Model Portfolio Solutions. In addition, you must be able to demonstrate a good knowledge of Exchange-Traded Funds (ETFs) and the Index/passive competitive landscape as well as associated technology enabled distribution. You will be a team player and thrive in a collaborative environment, working across functional and geographic team lines. What's in it for you: You will report to the Head of European Wealth and will work closely with all parts of the S&P DJI organization, including Client Coverage, Product, Research, Marketing, Legal, etc. You will be an ambassador for S&P DJI and cultivate a high-performance culture of client-centrism, disciplined execution, collaboration, innovation, and integrity. This is a highly visible role that is expected to interact with our European and Global Strategic Accounts and their SPDJI Account Managers as well as other long standing firmwide and local relationships. As the Digital Wealth footprint continues to expand in Europe, this is an exciting opportunity to be part of a dynamic and growing part of our organization. Responsibilities: Responsible for commercial implementation of S&P Dow Jones Indices in European Digital Wealth, Platforms and Model Portfolios including sales, strategic partnering, business development, and subject matter expertise. - Focus on developing our penetration and share of wallet of the ETF Savings account market and associated platforms in Germany. - Develop and grow a network of Neobanking and digital platform relationships and key stakeholders in Germany. - In collaboration with the Head of Germany, their team, and the European strategic account managers, work closely and in support of our ETF issuers to maximize our Index linked products penetration of all manner of platform and digital distribution vehicles in Germany. - Establish a comprehensive map of the German Digital Wealth ecosystem and its key stakeholders. - Partner with S&P DJI commercial and product teams to develop and cultivate a pipeline of new index solution initiatives via feedback from engagement with the Digital Wealth stakeholders in our strategic accounts. - Work with internal stakeholders, including the European Head of Wealth, and with external partners, to devise a series of meaningful metrics through which the business can evaluate success and rate of progress. - Work both autonomously and collaboratively to drive both brand awareness and index-based solutions adoption with a strong focus on ESG, Climate, Equity & Fixed Income indices across various financial services channels. - Deliver a clearly differentiated, competitive position for S&P DJI in Model Portfolios with a focus on the UK and Germany, including helping to establish where media opportunities and marketing communications can be best deployed. - Strategically seek opportunities with distribution partners to develop, implement and support a diverse set of index solutions. - Act as the Subject Matter Expert (SME) for Digital Wealth Distribution in Germany and in model portfolios in the UK and across the region more broadly. - Provide frequent thought leadership and educational presentations internally and externally as well as in wider audience formats. - Drive the development and adoption of S&P DJI indices in model portfolios while continuously providing feedback in order to help us improve and support the current product offerings. - Build strong relationships internally, liaising with Sales, Client Service, Marketing, and Product teams to support new and existing client initiatives. Support the go to market strategy, goal tracking, reporting and communication. What We're Looking For: Required Qualifications: - Native tongue or complete fluency in German Fluency in English - Advanced knowledge of the European digital wealth market (With a focus on Germany) and model portfolio competitive landscape. - Extensive familiarity and prior experience supporting and engaging with, digital wealth platforms, technology distribution hubs and Model Portfolios and Investment Advisory Solutions platforms. - Experience in long cycle and abstract/conceptual sales, complex contract negotiation & intellectual property sales - A comprehensive understanding of the Index and Passive landscape in Europe as well as a high level of proficiency in understanding the mechanics of ETFs. - Fluency and experience in key investment trends including indexing, volatility, factor investing, ESG, multi-asset class solutions and related themes. - Outstanding communication skills with ability to articulate a wide variety of concepts in a concise and compelling fashion. - Proven track record of working collaboratively cross-functionally within a matrix and/or dotted line structure. - Proven track record of impactful sales and business development success, driving sales goals and consultative sales tactics. - Self-motivated, curious and passionate about empowering those around them. Preferred Qualifications: - Undergraduate degree required; CFA and/or MBA a bonus. - Min 10 years in financial services, ideally with experience in: sales, business development, investment advisory, fund selection, Fintech consulting, negotiations, and leadership - Effective in networking with C-suite, CIOs, and senior level decision makers Prior experience with analytical tools including Zephyr/PSN, FactSet, CIQ Pro, Aladdin, Morningstar, SPICE, advanced excel skills an advantage. - Dynamic, self-motivated team player with experience in consultative sales and business development About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in . click apply for full job details
Mar 26, 2024
Full time
About the Role: Grade Level (for internal use): 13 The Role: Director, Client Coverage: Digital Wealth, Platforms and Model Portfolios The Location: Frankfurt or London The Role: We are seeking a senior individual to join our Commercial team at S&P Dow Jones Indices and to help drive and expand our footprint in the European Digital Wealth space. As Director, Platforms and Model Portfolios, with a primary focus on Germany and a secondary focus on the UK, you will focus on growing our indices and brand across the Digital wealth ecosystem with all variants of Fund/ETF Platforms as well as Model Portfolios across asset managers, wealth managers, associated technology platforms and other financial institutions. You will also be responsible for taking a key role in both developing and executing the sales and business development strategy in support of driving annual revenues with our key account partners, assets under management in our Index linked ETF ranges and for a diverse set of index solutions for use in Model and Portfolio solutions. You are a proven commercial leader with executive presence. You have a deep knowledge of, and prior experience in, the European Wealth ecosystem, with an in-depth knowledge of the German market, especially, of critical importance. You will also have a very good knowledge of both the platform landscape in Europe as well as a thorough understanding of Model Portfolio Solutions. In addition, you must be able to demonstrate a good knowledge of Exchange-Traded Funds (ETFs) and the Index/passive competitive landscape as well as associated technology enabled distribution. You will be a team player and thrive in a collaborative environment, working across functional and geographic team lines. What's in it for you: You will report to the Head of European Wealth and will work closely with all parts of the S&P DJI organization, including Client Coverage, Product, Research, Marketing, Legal, etc. You will be an ambassador for S&P DJI and cultivate a high-performance culture of client-centrism, disciplined execution, collaboration, innovation, and integrity. This is a highly visible role that is expected to interact with our European and Global Strategic Accounts and their SPDJI Account Managers as well as other long standing firmwide and local relationships. As the Digital Wealth footprint continues to expand in Europe, this is an exciting opportunity to be part of a dynamic and growing part of our organization. Responsibilities: Responsible for commercial implementation of S&P Dow Jones Indices in European Digital Wealth, Platforms and Model Portfolios including sales, strategic partnering, business development, and subject matter expertise. - Focus on developing our penetration and share of wallet of the ETF Savings account market and associated platforms in Germany. - Develop and grow a network of Neobanking and digital platform relationships and key stakeholders in Germany. - In collaboration with the Head of Germany, their team, and the European strategic account managers, work closely and in support of our ETF issuers to maximize our Index linked products penetration of all manner of platform and digital distribution vehicles in Germany. - Establish a comprehensive map of the German Digital Wealth ecosystem and its key stakeholders. - Partner with S&P DJI commercial and product teams to develop and cultivate a pipeline of new index solution initiatives via feedback from engagement with the Digital Wealth stakeholders in our strategic accounts. - Work with internal stakeholders, including the European Head of Wealth, and with external partners, to devise a series of meaningful metrics through which the business can evaluate success and rate of progress. - Work both autonomously and collaboratively to drive both brand awareness and index-based solutions adoption with a strong focus on ESG, Climate, Equity & Fixed Income indices across various financial services channels. - Deliver a clearly differentiated, competitive position for S&P DJI in Model Portfolios with a focus on the UK and Germany, including helping to establish where media opportunities and marketing communications can be best deployed. - Strategically seek opportunities with distribution partners to develop, implement and support a diverse set of index solutions. - Act as the Subject Matter Expert (SME) for Digital Wealth Distribution in Germany and in model portfolios in the UK and across the region more broadly. - Provide frequent thought leadership and educational presentations internally and externally as well as in wider audience formats. - Drive the development and adoption of S&P DJI indices in model portfolios while continuously providing feedback in order to help us improve and support the current product offerings. - Build strong relationships internally, liaising with Sales, Client Service, Marketing, and Product teams to support new and existing client initiatives. Support the go to market strategy, goal tracking, reporting and communication. What We're Looking For: Required Qualifications: - Native tongue or complete fluency in German Fluency in English - Advanced knowledge of the European digital wealth market (With a focus on Germany) and model portfolio competitive landscape. - Extensive familiarity and prior experience supporting and engaging with, digital wealth platforms, technology distribution hubs and Model Portfolios and Investment Advisory Solutions platforms. - Experience in long cycle and abstract/conceptual sales, complex contract negotiation & intellectual property sales - A comprehensive understanding of the Index and Passive landscape in Europe as well as a high level of proficiency in understanding the mechanics of ETFs. - Fluency and experience in key investment trends including indexing, volatility, factor investing, ESG, multi-asset class solutions and related themes. - Outstanding communication skills with ability to articulate a wide variety of concepts in a concise and compelling fashion. - Proven track record of working collaboratively cross-functionally within a matrix and/or dotted line structure. - Proven track record of impactful sales and business development success, driving sales goals and consultative sales tactics. - Self-motivated, curious and passionate about empowering those around them. Preferred Qualifications: - Undergraduate degree required; CFA and/or MBA a bonus. - Min 10 years in financial services, ideally with experience in: sales, business development, investment advisory, fund selection, Fintech consulting, negotiations, and leadership - Effective in networking with C-suite, CIOs, and senior level decision makers Prior experience with analytical tools including Zephyr/PSN, FactSet, CIQ Pro, Aladdin, Morningstar, SPICE, advanced excel skills an advantage. - Dynamic, self-motivated team player with experience in consultative sales and business development About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in . click apply for full job details
We are working in partnership with a highly successful and well-respected client in Gloucester, who are recruiting for a Trainee Parts Advisor to join their team. You will be ensuring the workshop and customers needs and requirements for parts are met. Role: Trainee Parts Advisor Salary £13,312 - £17,888 Hours 9.00am 6.00pm Location Gloucester Benefits for a Trainee Parts Advisor : Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus Employee Assistance Programme qualified emotional and practical support 24/7 Life assurance 3x your annual base salary for death in service Cycle to work scheme. Eyecare voucher scheme Pension scheme with employer contribution 22 days annual leave and bank holidays Staff discounts Days leave for your birthday. Responsibilities of the Trainee Parts Advisor : This will be achieved by maintaining stock levels against delivery notes and storing parts in correct places. Pre-picking parts for the workshop to ensure smooth flow of jobs. Processing payments and invoices for customers Dealing with walk in customers ensuring these are managed to a high standard throughout to exceed the customer expectations. Requirements of the Trainee Parts Advisor: You will have excellent communication skills and work well within a team environment. Literacy and numeracy skills are essential. good administrative and organisational skills and the ability to remain calm when working under pressure. A knowledge of the Automotive industry is preferred but not essential. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search!
Mar 26, 2024
Full time
We are working in partnership with a highly successful and well-respected client in Gloucester, who are recruiting for a Trainee Parts Advisor to join their team. You will be ensuring the workshop and customers needs and requirements for parts are met. Role: Trainee Parts Advisor Salary £13,312 - £17,888 Hours 9.00am 6.00pm Location Gloucester Benefits for a Trainee Parts Advisor : Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus Employee Assistance Programme qualified emotional and practical support 24/7 Life assurance 3x your annual base salary for death in service Cycle to work scheme. Eyecare voucher scheme Pension scheme with employer contribution 22 days annual leave and bank holidays Staff discounts Days leave for your birthday. Responsibilities of the Trainee Parts Advisor : This will be achieved by maintaining stock levels against delivery notes and storing parts in correct places. Pre-picking parts for the workshop to ensure smooth flow of jobs. Processing payments and invoices for customers Dealing with walk in customers ensuring these are managed to a high standard throughout to exceed the customer expectations. Requirements of the Trainee Parts Advisor: You will have excellent communication skills and work well within a team environment. Literacy and numeracy skills are essential. good administrative and organisational skills and the ability to remain calm when working under pressure. A knowledge of the Automotive industry is preferred but not essential. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search!
Service Advisor Salary- up to £28k/ DOE- PLUS BONUS! Location- Hedge End Hours of work- Monday- Friday: 8am- 6pm- 1 in eight Saturdays Dynamite recruitment are representing a family run Automotive specialist who have an exciting opportunity to join there very successful team as a Service Advisor. This is a great opportunity for someone who is looking to join an extremely successful business and be part of a family brand where you recognized as a key member of the team As a Service Advisor you will be responsible for: Maximizing service profits. Approaching customers and assist with requests. Liaising with the sales, parts, and workshop team. Dealing with customer queries and ensured they are dealt with immediately. Maintaining excellent administration standards. As a Service advisor you will have/ be: Excellent organisational skills. A strong communicator with excellent customer service skills. Keen eye for detail. High standards of work carried out. My client will be interviewing immediately. Please get in touch with Brandon South at Dynamite Recruitment or contact (phone number removed)
Mar 26, 2024
Full time
Service Advisor Salary- up to £28k/ DOE- PLUS BONUS! Location- Hedge End Hours of work- Monday- Friday: 8am- 6pm- 1 in eight Saturdays Dynamite recruitment are representing a family run Automotive specialist who have an exciting opportunity to join there very successful team as a Service Advisor. This is a great opportunity for someone who is looking to join an extremely successful business and be part of a family brand where you recognized as a key member of the team As a Service Advisor you will be responsible for: Maximizing service profits. Approaching customers and assist with requests. Liaising with the sales, parts, and workshop team. Dealing with customer queries and ensured they are dealt with immediately. Maintaining excellent administration standards. As a Service advisor you will have/ be: Excellent organisational skills. A strong communicator with excellent customer service skills. Keen eye for detail. High standards of work carried out. My client will be interviewing immediately. Please get in touch with Brandon South at Dynamite Recruitment or contact (phone number removed)
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we will offer you: An opportunity to join a global brand and market leader. Competitive salary and excellent bonus potential Company Pension Structured career paths and bespoke training A great team environment & friendly approachable management Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits
Mar 26, 2024
Full time
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we will offer you: An opportunity to join a global brand and market leader. Competitive salary and excellent bonus potential Company Pension Structured career paths and bespoke training A great team environment & friendly approachable management Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits
Company description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues - we recognize that our people are our greatest asset.We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally.Developing our people is part of our core values at LKQ Euro Car Parts; you don't just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we. Job description: Job Overview As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise. Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We're looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor Working collaboratively with the other areas of the branch, ensuring that the customer needs are met Ensure all call backs are completed in a timely manner Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers Utilising relevant business data to understand the opportunities across all customer bands and product groups Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen Always delivering best in class service to establish customer experience excellence What we offer Pension 22 days annual leave Hapi benefits retail discount Staff discount Genuine career progression Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
Mar 25, 2024
Full time
Company description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues - we recognize that our people are our greatest asset.We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally.Developing our people is part of our core values at LKQ Euro Car Parts; you don't just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we. Job description: Job Overview As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise. Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We're looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor Working collaboratively with the other areas of the branch, ensuring that the customer needs are met Ensure all call backs are completed in a timely manner Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers Utilising relevant business data to understand the opportunities across all customer bands and product groups Skills and Experience Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity High levels of focus, energy and drive Good business acumen Always delivering best in class service to establish customer experience excellence What we offer Pension 22 days annual leave Hapi benefits retail discount Staff discount Genuine career progression Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
Vehicle Technicians Would you like to work in a MOBILE role Mon - Fri 8.00 am to 5.30 pm plus 1 Saturday in 4? Have 26 days a year Holiday plus Bank Holidays? Enjoy a fantastic basic salary plus bonus scheme including a £2000 joining bonus? Receive ongoing training, working for the manufacturer? THIS IS NOT A ROADSIDE BREAKDOWN ROLE! Recognising the shift in customer expectations, our clients are looking for qualified Technicians to take up the new and exciting role of Mobile Service Technician. Working at private addresses as well as business premises you will be responsible for carrying out inspection and service routines, repairs and testing of vehicles in a professional and safe manner, in accordance with dealer and manufacturer standards.This is a great opportunity for you to enjoy the freedom and flexibility of being on the road, with the backup and all the benefits of a main dealer group, plus you will receive £2000 joining bonus! So, what do we look for from you as a Mobile Service Technician? • An NVQ 3, City & Guilds or equivalent, • Service Technician experience and ideally, you'll also have some main dealership experience • An MOT testing qualification is desirable, but this isn't essential. • A full valid driving licence as a minimum • What is vital is that you have the attention to detail to keep standards high, and the ability to communicate with customers as required. Our client is happy to discuss options of flexible working. They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you. This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or Steve directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, MET Fitter, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs Throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Mar 25, 2024
Full time
Vehicle Technicians Would you like to work in a MOBILE role Mon - Fri 8.00 am to 5.30 pm plus 1 Saturday in 4? Have 26 days a year Holiday plus Bank Holidays? Enjoy a fantastic basic salary plus bonus scheme including a £2000 joining bonus? Receive ongoing training, working for the manufacturer? THIS IS NOT A ROADSIDE BREAKDOWN ROLE! Recognising the shift in customer expectations, our clients are looking for qualified Technicians to take up the new and exciting role of Mobile Service Technician. Working at private addresses as well as business premises you will be responsible for carrying out inspection and service routines, repairs and testing of vehicles in a professional and safe manner, in accordance with dealer and manufacturer standards.This is a great opportunity for you to enjoy the freedom and flexibility of being on the road, with the backup and all the benefits of a main dealer group, plus you will receive £2000 joining bonus! So, what do we look for from you as a Mobile Service Technician? • An NVQ 3, City & Guilds or equivalent, • Service Technician experience and ideally, you'll also have some main dealership experience • An MOT testing qualification is desirable, but this isn't essential. • A full valid driving licence as a minimum • What is vital is that you have the attention to detail to keep standards high, and the ability to communicate with customers as required. Our client is happy to discuss options of flexible working. They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you. This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or Steve directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, MET Fitter, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs Throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Permanent position, well established company who are growing, 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years' service (pro rata), Bonus scheme, Life Assurance, Colleague Auto-enrolment Pension Scheme with employer contribution, We are looking to recruit a Service Advisor for a well-established, growing company based in Hull. We welcome applications from the automotive industry, car dealership backgrounds or in a similar manufacturing role. From Service Advisors to Parts Advisors. Key Duties of the Service Advisor Role: Booking in work within the capacity and capabilities of the department. Creating raising job cards, invoices for work carried out, processing paperwork and taking payments Liaising with customers, keeping them informed of job progress and completion. Gaining authorisation and order numbers where necessary. Dealing with customer queries in a professional and timely manner. Liaising with service and parts colleagues, ensuring a good communication and understanding of each others needs at all times. Outbound calls to customers reminding of scheduled maintenance, but also promoting new products and services. Customer Relationship Management (CRM) including database maintenance. Key Skills for the Service Advisor role: Have similar service administration experience, ideally in a dealership or workshop environment Be experience using Microsoft Excel and other Office programmes Show excellent attention to detail, communication & organisational skills Demonstrate a strong customer focus and a flexible approach to business needs Have an ability to demonstrate effective time management. Be personable and professional in their manner Experience of Kerridge/ Keyloop would be desirable, but not essential as training can be offered to the right candidate. Benefits of the Service Advisor Role: From day 1 you will have access to a comprehensive benefits package including: Permanent position, Well established company who are growing, 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years' service (pro rata), Bonus scheme, Life Assurance, Colleague Auto-enrolment Pension Scheme with employer contribution, If you are interested in this role or would like to have a private and confidential chat, please contact Maisie Cope at E3 Recruitment.
Mar 24, 2024
Full time
Permanent position, well established company who are growing, 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years' service (pro rata), Bonus scheme, Life Assurance, Colleague Auto-enrolment Pension Scheme with employer contribution, We are looking to recruit a Service Advisor for a well-established, growing company based in Hull. We welcome applications from the automotive industry, car dealership backgrounds or in a similar manufacturing role. From Service Advisors to Parts Advisors. Key Duties of the Service Advisor Role: Booking in work within the capacity and capabilities of the department. Creating raising job cards, invoices for work carried out, processing paperwork and taking payments Liaising with customers, keeping them informed of job progress and completion. Gaining authorisation and order numbers where necessary. Dealing with customer queries in a professional and timely manner. Liaising with service and parts colleagues, ensuring a good communication and understanding of each others needs at all times. Outbound calls to customers reminding of scheduled maintenance, but also promoting new products and services. Customer Relationship Management (CRM) including database maintenance. Key Skills for the Service Advisor role: Have similar service administration experience, ideally in a dealership or workshop environment Be experience using Microsoft Excel and other Office programmes Show excellent attention to detail, communication & organisational skills Demonstrate a strong customer focus and a flexible approach to business needs Have an ability to demonstrate effective time management. Be personable and professional in their manner Experience of Kerridge/ Keyloop would be desirable, but not essential as training can be offered to the right candidate. Benefits of the Service Advisor Role: From day 1 you will have access to a comprehensive benefits package including: Permanent position, Well established company who are growing, 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years' service (pro rata), Bonus scheme, Life Assurance, Colleague Auto-enrolment Pension Scheme with employer contribution, If you are interested in this role or would like to have a private and confidential chat, please contact Maisie Cope at E3 Recruitment.
Alliance Automotive Group UK
Antrim, County Antrim
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we will offer you: An opportunity to join a global brand and market leader. Competitive salary and excellent bonus potential Company Pension Structured career paths and bespoke training A great team environment & friendly approachable management Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits
Mar 24, 2024
Full time
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we will offer you: An opportunity to join a global brand and market leader. Competitive salary and excellent bonus potential Company Pension Structured career paths and bespoke training A great team environment & friendly approachable management Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits
Service Advisor Annual Salary: Competitive Location: Wymondham Job Type: Full-time, Permanent We are seeking a motivated and customer-focused Service Advisor to join our clients team in Wymondham. The successful candidate will play a crucial role in managing the service department, ensuring the smooth operation of the service division, and providing exceptional support to the Service Manager. Day-to-day of the role: Efficiently manage existing customer accounts and build new relationships, catering to a wide range of customer expectations. Maintain all records effectively, including the preparation of job cards and liaising with the Parts and Warranty departments to ensure prompt and compliant service on repairs. Deliver superior customer service and demonstrate energy and enthusiasm when engaging with customers. Work independently with self-motivation, as well as collaboratively within a team environment. Utilise strong leadership skills to make quick and decisive actions. Exhibit strong administrative skills, organisation, and the ability to multitask efficiently. Handle matters of a confidential nature with discretion. Be flexible to work in both an office and workshop environment. Required Skills & Qualifications: Experience or understanding of working within a service department. Background in Horticultural, Agricultural, Construction, or Automotive industries is beneficial. Ability to manage customer relationships and expectations. Full driving license, as occasional customer visits using a company vehicle may be required. Strong leadership and administrative skills. Ability to act with discretion and maintain confidentiality. Energetic and enthusiastic approach to customer engagement. Flexibility and willingness to work additional hours during peak periods. Benefits: 32 days annual leave including bank holidays. Company Sick Pay Scheme. Workplace Pension. Employee Referral Bonus Scheme. Winter Flu Jab Service. Car Tyre Discount. Staff Discount in Country Stores. Life Assurance Cover (2 x salary) To apply for this Service Advisor position, please submit your CV to the provided email addresses. Please note that the start date is immediate, subject to the successful candidate's notice period.
Mar 24, 2024
Full time
Service Advisor Annual Salary: Competitive Location: Wymondham Job Type: Full-time, Permanent We are seeking a motivated and customer-focused Service Advisor to join our clients team in Wymondham. The successful candidate will play a crucial role in managing the service department, ensuring the smooth operation of the service division, and providing exceptional support to the Service Manager. Day-to-day of the role: Efficiently manage existing customer accounts and build new relationships, catering to a wide range of customer expectations. Maintain all records effectively, including the preparation of job cards and liaising with the Parts and Warranty departments to ensure prompt and compliant service on repairs. Deliver superior customer service and demonstrate energy and enthusiasm when engaging with customers. Work independently with self-motivation, as well as collaboratively within a team environment. Utilise strong leadership skills to make quick and decisive actions. Exhibit strong administrative skills, organisation, and the ability to multitask efficiently. Handle matters of a confidential nature with discretion. Be flexible to work in both an office and workshop environment. Required Skills & Qualifications: Experience or understanding of working within a service department. Background in Horticultural, Agricultural, Construction, or Automotive industries is beneficial. Ability to manage customer relationships and expectations. Full driving license, as occasional customer visits using a company vehicle may be required. Strong leadership and administrative skills. Ability to act with discretion and maintain confidentiality. Energetic and enthusiastic approach to customer engagement. Flexibility and willingness to work additional hours during peak periods. Benefits: 32 days annual leave including bank holidays. Company Sick Pay Scheme. Workplace Pension. Employee Referral Bonus Scheme. Winter Flu Jab Service. Car Tyre Discount. Staff Discount in Country Stores. Life Assurance Cover (2 x salary) To apply for this Service Advisor position, please submit your CV to the provided email addresses. Please note that the start date is immediate, subject to the successful candidate's notice period.
Senior Service Advisor - Hemel Hempstead Salary: Up to £26,000 basic + bonus Hours: Working Hours Monday - Friday, 8.30 - 5.30, 2 in 4 Saturdays 8 - 6 Ref: OC17205 We have a new vacancy for an experienced Senior Service Advisor for my client's main dealership in Hemel Hempstead . My client are a main dealer in Braintree, that are part of a large dealer franchise that work with some fantastic brands. They can offer excellent opportunities for progression, career development and due to the nature of how busy things have got the earning potential is huge! This role suits a Service Advisor that's used to working in a main dealership background, it's fast paced and it's a large site. Excellent opportunities for progression, development, and high earning potential! Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers Minimum 1 year's customer service experience in the Automotive Industry. Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. All applicants for this Service Advisor role are treated with 100% confidentiality. Consultant: Maaria Munir INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Mar 24, 2024
Full time
Senior Service Advisor - Hemel Hempstead Salary: Up to £26,000 basic + bonus Hours: Working Hours Monday - Friday, 8.30 - 5.30, 2 in 4 Saturdays 8 - 6 Ref: OC17205 We have a new vacancy for an experienced Senior Service Advisor for my client's main dealership in Hemel Hempstead . My client are a main dealer in Braintree, that are part of a large dealer franchise that work with some fantastic brands. They can offer excellent opportunities for progression, career development and due to the nature of how busy things have got the earning potential is huge! This role suits a Service Advisor that's used to working in a main dealership background, it's fast paced and it's a large site. Excellent opportunities for progression, development, and high earning potential! Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers Minimum 1 year's customer service experience in the Automotive Industry. Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. All applicants for this Service Advisor role are treated with 100% confidentiality. Consultant: Maaria Munir INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.