We're looking for a Legal Support Technical Administrator to join our Legal Support Team on a permanent basis to act as a gateway for all new work and to utilise your technical knowledge and expertise to ensure instructions are correctly identified and prioritised to best support to all legal departments of HF. What will I be doing? This role provides a unique chance to play an essential role in a law firm, contributing to the comprehensive support offered by the team. You will liaise with clients, third parties and courts regarding new instructions gaining additional or missing information. You will also collate information and complete vetting processes as required and process court proceedings received by post and email! You will liaise with clients and fee earners regarding duplicate files and conflicts of interest, this involves a good level of organisation, a keen eye for detail and digital document production as well as excellent verbal and written communication skills. What do I need? This is a busy role, requiring a high level of accuracy and the ability to switch between tasks. We don't require any previous experience as full training will be given however, you will need to be a team player with an adaptable and self-motivated attitude! About the company HF is one of the UK's leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs and credit hire. We are not your stereotypical corporate law firm. We offer flexible working and have a relaxed dress code, you can be yourself at work. We offer hybrid working and flexible working hours for all. We continue to place a firm emphasis on investing in our people and promoting internally, we are always looking to invest and grow our people. We're always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you'll have access to, as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with service Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans Flu vouchers Bonus scheme Perks at work scheme package To apply Ready to apply, please follow the links below! As an equal opportunities' employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you. Please note this role is based from our office based at Media City, Salford Quays.
Mar 27, 2024
Full time
We're looking for a Legal Support Technical Administrator to join our Legal Support Team on a permanent basis to act as a gateway for all new work and to utilise your technical knowledge and expertise to ensure instructions are correctly identified and prioritised to best support to all legal departments of HF. What will I be doing? This role provides a unique chance to play an essential role in a law firm, contributing to the comprehensive support offered by the team. You will liaise with clients, third parties and courts regarding new instructions gaining additional or missing information. You will also collate information and complete vetting processes as required and process court proceedings received by post and email! You will liaise with clients and fee earners regarding duplicate files and conflicts of interest, this involves a good level of organisation, a keen eye for detail and digital document production as well as excellent verbal and written communication skills. What do I need? This is a busy role, requiring a high level of accuracy and the ability to switch between tasks. We don't require any previous experience as full training will be given however, you will need to be a team player with an adaptable and self-motivated attitude! About the company HF is one of the UK's leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs and credit hire. We are not your stereotypical corporate law firm. We offer flexible working and have a relaxed dress code, you can be yourself at work. We offer hybrid working and flexible working hours for all. We continue to place a firm emphasis on investing in our people and promoting internally, we are always looking to invest and grow our people. We're always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you'll have access to, as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with service Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans Flu vouchers Bonus scheme Perks at work scheme package To apply Ready to apply, please follow the links below! As an equal opportunities' employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you. Please note this role is based from our office based at Media City, Salford Quays.
HF. People. Not just lawyers. We know it's you who makes the difference. Administrative Support, Legal Assistant, Paralegal Support, Litigation Administrator, Legal Support, no matter what your title is, it's a great time to join HF Recoveries. Our success is breeding success.So,if you are ambitious and hardworking then you can be part of something exciting as we grow and develop together. Legal Assistant HF Recoveries are recruiting for Legal Assistants, to support our Litigation teams. We are looking for talented people, with great customer service skills to help our impressive list of Client Insurers and their Policyholders through the litigation process as we recover their outstanding outlay and uninsured losses. No day is the same in HF Recoveries, and our Legal Assistants are great team players who become brilliant at multi-tasking. As a Legal Assistant you will manage your own workload, handle inbound and outbound telephone calls, prepare legal documentation, and update legal cases for our Clients and Policyholders. If you are hardworking, well organised, enjoy working as part of a successful team, have a confident telephone manner and enjoy using your initiative, then we can help you build a long and rewarding legal career in Litigation with HF Recoveries. So many of our Legal Assistants have shown ambition and been promoted into senior Litigation handling roles and Team Leader positions. If you are interested, please read on. What's in it for you? Quite a lot really. We offer attractive salaries as well as hybrid and flexible working hours, once you have successfully passed your six months probation period. We want your career to flourish, and we will continually invest in you, offering you lots of training and support. We're always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you'll have access to, as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with service Hybrid working after successfully completing your 6 months probation period Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans Flu vouchers Bonus scheme Perks at work scheme package About the company HF is one of the UK's leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs and credit hire. Next steps? If you are ready to apply, the button is below! Please submit your application along with a cover letter stating why we should offer you a position in the Recoveries department. As an equal opportunities' employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you. Please note this is a full time position , 35 hours per week, Monday to Friday based from our office at MediaCity, Salford Quays.
Mar 26, 2024
Full time
HF. People. Not just lawyers. We know it's you who makes the difference. Administrative Support, Legal Assistant, Paralegal Support, Litigation Administrator, Legal Support, no matter what your title is, it's a great time to join HF Recoveries. Our success is breeding success.So,if you are ambitious and hardworking then you can be part of something exciting as we grow and develop together. Legal Assistant HF Recoveries are recruiting for Legal Assistants, to support our Litigation teams. We are looking for talented people, with great customer service skills to help our impressive list of Client Insurers and their Policyholders through the litigation process as we recover their outstanding outlay and uninsured losses. No day is the same in HF Recoveries, and our Legal Assistants are great team players who become brilliant at multi-tasking. As a Legal Assistant you will manage your own workload, handle inbound and outbound telephone calls, prepare legal documentation, and update legal cases for our Clients and Policyholders. If you are hardworking, well organised, enjoy working as part of a successful team, have a confident telephone manner and enjoy using your initiative, then we can help you build a long and rewarding legal career in Litigation with HF Recoveries. So many of our Legal Assistants have shown ambition and been promoted into senior Litigation handling roles and Team Leader positions. If you are interested, please read on. What's in it for you? Quite a lot really. We offer attractive salaries as well as hybrid and flexible working hours, once you have successfully passed your six months probation period. We want your career to flourish, and we will continually invest in you, offering you lots of training and support. We're always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you'll have access to, as part of our team: 25 days' annual leave (in addition to public holidays), increasing to 30 days with service Hybrid working after successfully completing your 6 months probation period Private healthcare provision Company pension scheme Enhanced parental leave Cycle to Work scheme Life insurance and income protection Employee Assistance Programme & Digital GP service Season ticket loans Flu vouchers Bonus scheme Perks at work scheme package About the company HF is one of the UK's leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK's 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs and credit hire. Next steps? If you are ready to apply, the button is below! Please submit your application along with a cover letter stating why we should offer you a position in the Recoveries department. As an equal opportunities' employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you. Please note this is a full time position , 35 hours per week, Monday to Friday based from our office at MediaCity, Salford Quays.
Job Description Be responsible for conducting a wide variety of ethical, business conduct investigations across the HS2 project, ensuring lessons learned are identified and investigation recommendations are reported on and tracked. You will also undertake fraud risk assessments and assist with fraud, bribery and corruption investigations. You will work closely with our supply chain partners when unethical activity is suspected within the wider supply chain, working with the relevant contractors subject matter experts. About the Role: Managing an allocated caseload of (appropriate to experience) investigations relating to alleged unethical behaviour Investigating all allocated cases efficiently using a variety of investigation techniques in accordance with legislation and HS2's investigation standards Updating the Head of Counter Fraud & Business Ethics on the progress of the investigation Supporting team, as and when directed, on complex cases under investigation Gathering evidence from systems, supply chain partners, interviews, etc Maintenance of investigation log /documentation Production of investigation reports and evidential material to appropriate standards, including the identification of recommendations and tracking of such Giving evidence at court, tribunal and/ or disciplinary proceedings Collaborate with other investigatory compliance, audit and law enforcement bodies, both internally and externally Work jointly with HR to support and conduct proportionate and responsible misconduct investigations To assist the Counter Fraud function in utilising data analytics to pro-actively search for instances of fraud, bribery and corruption Maintain excellent working relationships with key stakeholders Assist the Head of Counter Fraud and Business Ethics and Fraud Investigator in building the Counter Fraud and Business Ethics function To work with and support the Counter Fraud & Business Ethics team to: o Deliver training on fraud awareness to HS2 staff and contractors/ delivery partners; and o Conduct regular fraud risk assessments on all business activities, including providing expert guidance in reviewing functions and workflow processes to minimise fraud risks Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills: Ability to communicate effectively at different levels and provide concise and professional advice to the required audience Ability to conduct compliance/ ethics or fraud investigations Ability to effectively interpret and evaluate information gathered during investigations, drawing conclusions in relation to offences/ breaches and to provide recommendations Ability to work with stakeholders at all levels to manage conflicts and conduct difficult discussions/ interviews and close matters in a timely manner Analytical skills and ability to undertake multiple investigations contemporaneously which are running at different speeds and in an ever-changing environment Ability to produce and present information to a variety of stakeholders, whilst enabling succinct investigation reports to be produced with minimal amendment Knowledge: Professional accreditation in investigations discipline e.g. Certified Fraud Examiner (CFE, )Professional Investigations Programme - Level 2 (PIP), Accredited Counter Fraud Specialist (ACFS - Expert), Advanced Professional Certificate in Investigative Practice (APCIP) Professionalism in Security Management (PINS) Type of experience: Experience in dealing with ethics, compliance or fraud issues in a commercial organisation Experience of undertaking whistleblowing investigations Experience of investigating allegations of unethical behaviour in a complex supply chain structure Experience of the detection and investigation of unethical behaviour Experience of investigation report writing, and the identification of lessons learned and recommendations Creation and delivery of training (compliance, ethics or fraud) • Experience of operating in a matrix management environment. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Sep 22, 2022
Full time
Job Description Be responsible for conducting a wide variety of ethical, business conduct investigations across the HS2 project, ensuring lessons learned are identified and investigation recommendations are reported on and tracked. You will also undertake fraud risk assessments and assist with fraud, bribery and corruption investigations. You will work closely with our supply chain partners when unethical activity is suspected within the wider supply chain, working with the relevant contractors subject matter experts. About the Role: Managing an allocated caseload of (appropriate to experience) investigations relating to alleged unethical behaviour Investigating all allocated cases efficiently using a variety of investigation techniques in accordance with legislation and HS2's investigation standards Updating the Head of Counter Fraud & Business Ethics on the progress of the investigation Supporting team, as and when directed, on complex cases under investigation Gathering evidence from systems, supply chain partners, interviews, etc Maintenance of investigation log /documentation Production of investigation reports and evidential material to appropriate standards, including the identification of recommendations and tracking of such Giving evidence at court, tribunal and/ or disciplinary proceedings Collaborate with other investigatory compliance, audit and law enforcement bodies, both internally and externally Work jointly with HR to support and conduct proportionate and responsible misconduct investigations To assist the Counter Fraud function in utilising data analytics to pro-actively search for instances of fraud, bribery and corruption Maintain excellent working relationships with key stakeholders Assist the Head of Counter Fraud and Business Ethics and Fraud Investigator in building the Counter Fraud and Business Ethics function To work with and support the Counter Fraud & Business Ethics team to: o Deliver training on fraud awareness to HS2 staff and contractors/ delivery partners; and o Conduct regular fraud risk assessments on all business activities, including providing expert guidance in reviewing functions and workflow processes to minimise fraud risks Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills: Ability to communicate effectively at different levels and provide concise and professional advice to the required audience Ability to conduct compliance/ ethics or fraud investigations Ability to effectively interpret and evaluate information gathered during investigations, drawing conclusions in relation to offences/ breaches and to provide recommendations Ability to work with stakeholders at all levels to manage conflicts and conduct difficult discussions/ interviews and close matters in a timely manner Analytical skills and ability to undertake multiple investigations contemporaneously which are running at different speeds and in an ever-changing environment Ability to produce and present information to a variety of stakeholders, whilst enabling succinct investigation reports to be produced with minimal amendment Knowledge: Professional accreditation in investigations discipline e.g. Certified Fraud Examiner (CFE, )Professional Investigations Programme - Level 2 (PIP), Accredited Counter Fraud Specialist (ACFS - Expert), Advanced Professional Certificate in Investigative Practice (APCIP) Professionalism in Security Management (PINS) Type of experience: Experience in dealing with ethics, compliance or fraud issues in a commercial organisation Experience of undertaking whistleblowing investigations Experience of investigating allegations of unethical behaviour in a complex supply chain structure Experience of the detection and investigation of unethical behaviour Experience of investigation report writing, and the identification of lessons learned and recommendations Creation and delivery of training (compliance, ethics or fraud) • Experience of operating in a matrix management environment. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Fraud Intelligence Analyst - Motor Insurance Location - Tunbridge Wells, Kent (Hybrid role- a mixture of work from home and office) Salary - £22,000 - £24,000 + competitive benefits packages Mon-Fri-9am-5pm My client is an innovative and entrepreneurial group of companies specialising in Motor Insurance Services. The group has recently become one of the UK's largest motor insurance providers and is expanding rapidly! Due to continued growth, they are currently seeking an analytical individual to join Fraud Intelligence Team based in Tunbridge Wells. The Intelligence Analyst will proactively help to reduce the company's exposure to Motor Insurance Fraud through the effective assessment and handling of financial crime intelligence. Your role will be to analyse a wide range of data from a variety of sources to assist in identifying fraud rings and their key entities and evaluate the threat to the business and direct investigations in line with organisational processes and objectives. Responsibilities: Collate and validate intelligence and evaluate the reliability of sources and credibility of information Undertake background inquiries and analysis on suspect motor claims/policies and fraud rings to build up an intelligence picture Deliver information informal reports Prepare and submit IFED Referrals for Policy Fraud Screening suspect motor policies and claims against known fraud indicators and other risk factors and thereafter identifying cases where analysis and investigation is required Management of policy fraud rings, identifying wider exposure, and taking action to prevent further exposure. Analyse data using specialist data mining/fraud management software and a variety of desktop tools as well as various internet checks and databases to assist with profiling and to determine the direction of the investigation Oversee and/or take part in system search trials and provide results to Policy Fraud Manager on the adverse results Conduct Open Source Investigation to create Desktop Research Reports that will aid Investigators and be included as referrals to the IFB and IFED Maintaining close links with teams within the Counter Fraud Department to ensure effective processes are in place for the co-ordination of cross-divisional enquiries/operations Assist in making sure the team is the hub of all Counter Fraud intelligence for a seamless process Assisting with the production of Fraud Statistics, Management Information, and Root Cause Analysis Attending market intelligence forums to ensure awareness remains current and provide updates to the Intelligence Team and other areas of the business where relevant Assist the Administrative staff in processing the incoming Intelligence as and when necessary Developing and maintaining effective relationships with colleagues and business partners Pro-actively managing personal training and development requirements Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail, and letter Continuously promote and adhere to our Customer Charter promises and Visions & Value Skills Required: Self-Starter Strategic Thinker Excellent Microsoft Office skills, including Excel Experience of insurance fraud an advantage Data analysis experience desirable The company offers, a highly competitive remuneration package, excellent benefits, and fantastic opportunities for personal and long career development in a rewarding environment working for one of The Sunday Times best companies to work for in the UK.
Dec 08, 2021
Full time
Fraud Intelligence Analyst - Motor Insurance Location - Tunbridge Wells, Kent (Hybrid role- a mixture of work from home and office) Salary - £22,000 - £24,000 + competitive benefits packages Mon-Fri-9am-5pm My client is an innovative and entrepreneurial group of companies specialising in Motor Insurance Services. The group has recently become one of the UK's largest motor insurance providers and is expanding rapidly! Due to continued growth, they are currently seeking an analytical individual to join Fraud Intelligence Team based in Tunbridge Wells. The Intelligence Analyst will proactively help to reduce the company's exposure to Motor Insurance Fraud through the effective assessment and handling of financial crime intelligence. Your role will be to analyse a wide range of data from a variety of sources to assist in identifying fraud rings and their key entities and evaluate the threat to the business and direct investigations in line with organisational processes and objectives. Responsibilities: Collate and validate intelligence and evaluate the reliability of sources and credibility of information Undertake background inquiries and analysis on suspect motor claims/policies and fraud rings to build up an intelligence picture Deliver information informal reports Prepare and submit IFED Referrals for Policy Fraud Screening suspect motor policies and claims against known fraud indicators and other risk factors and thereafter identifying cases where analysis and investigation is required Management of policy fraud rings, identifying wider exposure, and taking action to prevent further exposure. Analyse data using specialist data mining/fraud management software and a variety of desktop tools as well as various internet checks and databases to assist with profiling and to determine the direction of the investigation Oversee and/or take part in system search trials and provide results to Policy Fraud Manager on the adverse results Conduct Open Source Investigation to create Desktop Research Reports that will aid Investigators and be included as referrals to the IFB and IFED Maintaining close links with teams within the Counter Fraud Department to ensure effective processes are in place for the co-ordination of cross-divisional enquiries/operations Assist in making sure the team is the hub of all Counter Fraud intelligence for a seamless process Assisting with the production of Fraud Statistics, Management Information, and Root Cause Analysis Attending market intelligence forums to ensure awareness remains current and provide updates to the Intelligence Team and other areas of the business where relevant Assist the Administrative staff in processing the incoming Intelligence as and when necessary Developing and maintaining effective relationships with colleagues and business partners Pro-actively managing personal training and development requirements Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail, and letter Continuously promote and adhere to our Customer Charter promises and Visions & Value Skills Required: Self-Starter Strategic Thinker Excellent Microsoft Office skills, including Excel Experience of insurance fraud an advantage Data analysis experience desirable The company offers, a highly competitive remuneration package, excellent benefits, and fantastic opportunities for personal and long career development in a rewarding environment working for one of The Sunday Times best companies to work for in the UK.