Marston Holdings Limited has an exciting opportunity for a Customer Service Team Leader to join their Operations team on a full time, permanent basis. Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. The group currently has revenue of £270m, employs nearly 5,000 staff and has a network of 1,000 self-employed enforcement agents. The business operates 21 services across several trading entities, primarily in the UK. The Position & Key Responsibilities The role of the Team Leader (Operations) is to lead a team of Customer Service Agents ensuring that they have the necessary competencies to effectively carry out their daily duties through continual development. As a key part of the smooth running of the contact centre the successful candidate will need to have excellent communication skills to maximise the efficiency of the Customer Service Agents. You must have the ability to work collaboratively to ensure all SLA's and KPI's are achieved. To manage, motivate and ensure commitment of staff through effective leadership Identify any needs for development/improvement by monitoring staff performance via KPI, observation, and auditing of work Analyse productivity and quality trends by working in conjunction with the quality team and proactively act upon these trends by implementing individual and team-based action plans. Improve performance and ensure the development of each team member through effective coaching, training and the setting of SMART objectives. Develop the knowledge and competencies of the team with the support from the Performance Coaches. Identify development areas and address any poor performance by effective performance management techniques, taking disciplinary action where appropriate. Ensure an effective level of communication with staff through team briefings, the use of monthly1-2-1 meetings, coaching, objective setting, training, and performance management. Carry out 6 monthly performance reviews with your team on a one-to-one basis as part of the performance management cycle, reviewing progress on existing objectives and setting new objectives for the next period. Person specification Ability to manage and supervise a team Ability to analyse KPIs in order to manage performance Experience of handling and resolving difficult situations Effective communication and organisational skills Good understanding and use of Microsoft Office Applications Adaptable to change and new ideas Excellent planning, time management and organisational skills Team player, both as a member and a leader Ability to remain focused and decisive when working to specified targets in a pressured environment What's in it for you? Salary of £24,114 Hours: 8am - 4pm Monday - Friday Office based Contract: Full time, 37.5 hours per week Enhanced Maternity and Paternity Package NB subject to eligibility criteria 26 days annual leave Health Cash Plan Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing. If this sounds like the job for you, please apply New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Mar 29, 2024
Full time
Marston Holdings Limited has an exciting opportunity for a Customer Service Team Leader to join their Operations team on a full time, permanent basis. Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. The group currently has revenue of £270m, employs nearly 5,000 staff and has a network of 1,000 self-employed enforcement agents. The business operates 21 services across several trading entities, primarily in the UK. The Position & Key Responsibilities The role of the Team Leader (Operations) is to lead a team of Customer Service Agents ensuring that they have the necessary competencies to effectively carry out their daily duties through continual development. As a key part of the smooth running of the contact centre the successful candidate will need to have excellent communication skills to maximise the efficiency of the Customer Service Agents. You must have the ability to work collaboratively to ensure all SLA's and KPI's are achieved. To manage, motivate and ensure commitment of staff through effective leadership Identify any needs for development/improvement by monitoring staff performance via KPI, observation, and auditing of work Analyse productivity and quality trends by working in conjunction with the quality team and proactively act upon these trends by implementing individual and team-based action plans. Improve performance and ensure the development of each team member through effective coaching, training and the setting of SMART objectives. Develop the knowledge and competencies of the team with the support from the Performance Coaches. Identify development areas and address any poor performance by effective performance management techniques, taking disciplinary action where appropriate. Ensure an effective level of communication with staff through team briefings, the use of monthly1-2-1 meetings, coaching, objective setting, training, and performance management. Carry out 6 monthly performance reviews with your team on a one-to-one basis as part of the performance management cycle, reviewing progress on existing objectives and setting new objectives for the next period. Person specification Ability to manage and supervise a team Ability to analyse KPIs in order to manage performance Experience of handling and resolving difficult situations Effective communication and organisational skills Good understanding and use of Microsoft Office Applications Adaptable to change and new ideas Excellent planning, time management and organisational skills Team player, both as a member and a leader Ability to remain focused and decisive when working to specified targets in a pressured environment What's in it for you? Salary of £24,114 Hours: 8am - 4pm Monday - Friday Office based Contract: Full time, 37.5 hours per week Enhanced Maternity and Paternity Package NB subject to eligibility criteria 26 days annual leave Health Cash Plan Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing. If this sounds like the job for you, please apply New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Job Description OTE: £40,000+, Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Burnham on Crouch working in our well known Bairstow Eves estate agency.This is a great opportunity Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Assistant Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of an Assistant Branch Manager - Estate Agent Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Assistant Branch Manager - Estate Agent Preferably an experienced Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Bairstow Eves has been an established name in the residential property market for over 120 years, working successfully as both sales and lettings agents since 1899. Originally starting life in North London, Essex and Hertfordshire we now have branches across the country. From London to Kent and Coventry to Nottingham, you can be sure that our extensive local knowledge and experienced and friendly staff are well placed to help you with your property move. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03564
Mar 29, 2024
Full time
Job Description OTE: £40,000+, Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Burnham on Crouch working in our well known Bairstow Eves estate agency.This is a great opportunity Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Assistant Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of an Assistant Branch Manager - Estate Agent Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Assistant Branch Manager - Estate Agent Preferably an experienced Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Bairstow Eves has been an established name in the residential property market for over 120 years, working successfully as both sales and lettings agents since 1899. Originally starting life in North London, Essex and Hertfordshire we now have branches across the country. From London to Kent and Coventry to Nottingham, you can be sure that our extensive local knowledge and experienced and friendly staff are well placed to help you with your property move. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03564
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Chippenham . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000- Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03392
Mar 29, 2024
Full time
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Chippenham . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000- Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03392
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Trowbridge . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000 - Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03393
Mar 29, 2024
Full time
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Trowbridge . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000 - Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03393
First Recruitment Services Limited
Haywards Heath, Sussex
We are delighted to be partnered with our exclusive client, an established and highly reputable technical based business as they seek to recruit a Sales Office Administrator to join their experienced and friendly team, within their offices in Haywards Heath. This is an excellent opportunity to join a small but busy team within a very successful organisation. This role is available due to expansion within the department and company. This role is purely supporting a sales team - you will not be responsible for sales or sales targets Sales Office Administrator (reporting to Sales Office Manager) Full time permanent role - office based but with flexibility to work from home on occasions Mon-Thu and Fri 0900 -1500 (early finish) Role based in Haywards Heath. There is free parking available on site. The office is also around 5-10 mins walk from the nearest mainline station. Salary - £26000 - £28000 per annum plus very good company benefits This is an excellent opportunity to work within a specialist, established and successful organisation. Duties will include: Raising production orders based on customer requirements. Preparing customer quotations for standard manufactured products. Follow up of quotations with customers Finalise sales orders when manufacture is complete, arrange Dispatch on ERP system and complete packing details Logistics support - Arrange for couriers to pick up products for customer delivery Support of Marketing activities by use of LinkedIN and marketing software Provide day-to day support for sales agents. Assist in the implementation of department plans with the objectives of increasing customer base and sales Assist in direct customer contact - supporting the local Sales agent. Experience, competencies and knowledge required: A great team player with good Interpersonal / communication skills Fluent in English language, both written and oral. Familiar with general office procedures Accuracy / attention to detail Experience of working in a technical or engineering based company / office environment. Good all round computer skills Ability to use social media (LinkedIn) Ability to use company CRM system to manage customer / prospect records and relationships (training will be provided on company systems) For more information regarding this new and exciting opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Mar 29, 2024
Full time
We are delighted to be partnered with our exclusive client, an established and highly reputable technical based business as they seek to recruit a Sales Office Administrator to join their experienced and friendly team, within their offices in Haywards Heath. This is an excellent opportunity to join a small but busy team within a very successful organisation. This role is available due to expansion within the department and company. This role is purely supporting a sales team - you will not be responsible for sales or sales targets Sales Office Administrator (reporting to Sales Office Manager) Full time permanent role - office based but with flexibility to work from home on occasions Mon-Thu and Fri 0900 -1500 (early finish) Role based in Haywards Heath. There is free parking available on site. The office is also around 5-10 mins walk from the nearest mainline station. Salary - £26000 - £28000 per annum plus very good company benefits This is an excellent opportunity to work within a specialist, established and successful organisation. Duties will include: Raising production orders based on customer requirements. Preparing customer quotations for standard manufactured products. Follow up of quotations with customers Finalise sales orders when manufacture is complete, arrange Dispatch on ERP system and complete packing details Logistics support - Arrange for couriers to pick up products for customer delivery Support of Marketing activities by use of LinkedIN and marketing software Provide day-to day support for sales agents. Assist in the implementation of department plans with the objectives of increasing customer base and sales Assist in direct customer contact - supporting the local Sales agent. Experience, competencies and knowledge required: A great team player with good Interpersonal / communication skills Fluent in English language, both written and oral. Familiar with general office procedures Accuracy / attention to detail Experience of working in a technical or engineering based company / office environment. Good all round computer skills Ability to use social media (LinkedIn) Ability to use company CRM system to manage customer / prospect records and relationships (training will be provided on company systems) For more information regarding this new and exciting opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Job Title: Admin Assistant Location: North West Salary: £24,000 Hours: 40 hours per week Benefits: Holidays, pension, healthcare, Xmas shutdown, Company Overview: Our client is a leading provider of packaging automation equipment, specializing in shrink-wrap and film machinery. They are the UK's number one agent for several leading packaging lines and have a team of 38 staff across the UK, including 6 other service engineers. The company has an annual turnover of £8 million. Role Overview: The admin assistant role duties: Costing sheets Dealing directly with customers inbound & outbound Arrange engineers diaries. Booking hotels & accommodation for events & engineers General administrative duties Dealing with customer enquiries via email Organise daily workload Schedule engineers to jobs Contract proposals Qualifications & Experience: Organised individual Experience of an admin role previous Experience dealing with customer (preferred not essential) Application: To apply, please send your up-to-date CV to or call . This role offers an exciting opportunity for a skilled engineer to join a reputable company in the packaging automation sector.
Mar 29, 2024
Full time
Job Title: Admin Assistant Location: North West Salary: £24,000 Hours: 40 hours per week Benefits: Holidays, pension, healthcare, Xmas shutdown, Company Overview: Our client is a leading provider of packaging automation equipment, specializing in shrink-wrap and film machinery. They are the UK's number one agent for several leading packaging lines and have a team of 38 staff across the UK, including 6 other service engineers. The company has an annual turnover of £8 million. Role Overview: The admin assistant role duties: Costing sheets Dealing directly with customers inbound & outbound Arrange engineers diaries. Booking hotels & accommodation for events & engineers General administrative duties Dealing with customer enquiries via email Organise daily workload Schedule engineers to jobs Contract proposals Qualifications & Experience: Organised individual Experience of an admin role previous Experience dealing with customer (preferred not essential) Application: To apply, please send your up-to-date CV to or call . This role offers an exciting opportunity for a skilled engineer to join a reputable company in the packaging automation sector.
Our Client, the Director of an Exclusive Estate Agency, is looking for a Personal Assistant to manage the administration of the agency. Ensuring that the business runs smoothly and that it is fully compliant with property sales legislation. This role is work from home with occasional days working from Dorking with the Director Salary £35,000 - £40,000 pa dependent upon experience Monday to Friday role Estate Agency or property experience is preferred Knowledge of property sales legislation and AML requirements would be an advantage - training is provided to keep you up dated with the latest legislation You will need a UK driving licence Working closely with the Director as Personal Assistant you will be an important part of this bespoke estate agency dealing with prime sales and acquisitions of properties for HNW clients. Responsibilities will include: Managing and dealing with calls and enquiries Producing sales documents, agreements and correspondence Producing in-house sales particulars Uploading property details to portals and managing the company's website Occasional visits to properties when they are first taken on to ensure properties are correctly and effectively marketed - please note these properties are mainly in the Weybridge area and you will need to drive to the property Diary and inbox management Liaison with HNW clients Contacting property professionals: other estate agents, surveyors and solicitors To undertake training in anti-money laundering (AML) and ensure the business is compliant with legislation Uploading invoices to accounts software Posting on social media As Personal Assistant you will need: To ideally have knowledge of UK residential property sales legislation/ AML requirements Excellent administrative skills and precise attention to detail Great communication skills both written and verbal Exceptional customer service skills and the desire to adhere to the highest industry standards providing an outstanding service Good IT skills with experience of Microsoft office packages A UK driving licence and live within easy commute of Dorking Please apply in the first instance by sending your CV as a Word document People 4 Property are acting as an employment agent
Mar 29, 2024
Full time
Our Client, the Director of an Exclusive Estate Agency, is looking for a Personal Assistant to manage the administration of the agency. Ensuring that the business runs smoothly and that it is fully compliant with property sales legislation. This role is work from home with occasional days working from Dorking with the Director Salary £35,000 - £40,000 pa dependent upon experience Monday to Friday role Estate Agency or property experience is preferred Knowledge of property sales legislation and AML requirements would be an advantage - training is provided to keep you up dated with the latest legislation You will need a UK driving licence Working closely with the Director as Personal Assistant you will be an important part of this bespoke estate agency dealing with prime sales and acquisitions of properties for HNW clients. Responsibilities will include: Managing and dealing with calls and enquiries Producing sales documents, agreements and correspondence Producing in-house sales particulars Uploading property details to portals and managing the company's website Occasional visits to properties when they are first taken on to ensure properties are correctly and effectively marketed - please note these properties are mainly in the Weybridge area and you will need to drive to the property Diary and inbox management Liaison with HNW clients Contacting property professionals: other estate agents, surveyors and solicitors To undertake training in anti-money laundering (AML) and ensure the business is compliant with legislation Uploading invoices to accounts software Posting on social media As Personal Assistant you will need: To ideally have knowledge of UK residential property sales legislation/ AML requirements Excellent administrative skills and precise attention to detail Great communication skills both written and verbal Exceptional customer service skills and the desire to adhere to the highest industry standards providing an outstanding service Good IT skills with experience of Microsoft office packages A UK driving licence and live within easy commute of Dorking Please apply in the first instance by sending your CV as a Word document People 4 Property are acting as an employment agent
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Mar 29, 2024
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Purpose of the Role The main purpose of the role is to maintain a presence on the concierge desk offering assistance to all personnel visiting and utilising the building from daily visitors to residents. Sustain a professional outlook to delivering an exceptional service and creating a lasting impression to all. The successful candidate must be available to work shifts between 7am and 11pm, Monday to Sunday. Key Responsibilities To work closely with the line manager and Client Services Manager/Property Manager and other employed staff within the property in ensuring that the highest standards at the property or properties are maintained at all times. Where applicable, to ensure detailed handover notes are written and made available to the next Concierge staff member coming on shift as to ensure a seamless transition. To answer the mobile phone and on-site intercom system in a professional manner. To be proficient with all Microsoft applications and Outlook To be familiar with the lease relating to the development employed at and be able to locate key information To respond to all incoming issues the same day even if a resolution cannot be found, and to alert the property manager to any resident concerns or complains immediately. To diarise any work which needs regular attention in outlook and follow up accordingly To ensure outlook calendars are kept up to date with all meetings and appointments To be proficient with the onsite handbook and associated documents relating to the site and refer to as often as required To know the residents by sight and name and greet when entering and leaving the building. To be polite and personable to all visitors, contactors and residents To report breaches of lease obligations to Client Services Manager/Property Manager To continuously monitor and notify Client Services Manager/Property Manager of sub-letting of units Maintain an up to date list of emergency services and contractors telephone numbers To be familiar with all aspects of the site including location of stop cocks (main and individual), shut off points for gas and electricity and manual override for gates To maintain a key log for residents including authorisation sheets and only release keys to those whose are named on the authorisation sheet To ensure all visitors and suppliers sign in and out of the building To receive deliveries on behalf of leaseholders and issue parcel collection notices accordingly To receive post and distribute to relevant post boxes and return to sender incorrectly named post To carry out full inspections of the building at commencement of shift, periodically throughout the shift and at end of the shift. To notify the Client Services Manager/Property Manager where works are carried out within individual flats which may require a licence for alteration To be aware of all contractors working on site and ensure relevant permits such as working at heights, hot works or roof permits are issued To report any maintenance or breakdowns immediately to the Client Services Manager/Property Manager and continue to provide updates to both the Client Services Manager/Property Manager and the residents. To check contractors work once complete and report back to Client Services Manager/Property Manager. To ensure all onsite log books are completed where relevant when contractors visit. To monitor vehicles entering and leaving estate ensuring that residents park in their allocated bays. To ensure bins are available for regular collections. To programme new fobs when required and delete lost ones from list To inform residents of all estate and local activities and forthcoming events which may affect the day to day running of the estate To maintain accurate reports of any incidents To monitor CCTV and be proficient on playing back and burning sections to disk To attend Savills staff meetings and events when required To oversee regular maintenance contracts and report back to Client Services Manager/Property Manager as required e.g. lift maintenance, plant room maintenance and cleaning To comply with and ensure that the landlord obligation for health and safety and fire precautions are always met. To assist other employed staff, building occupiers and visitors in the event of an emergency. To acquire working knowledge of the technical equipment in the property / properties and be certain of how to obtain prompt assistance with defect or malfunctions that may arise. To assist the property manager raise works orders upon request. To ensure appropriate concierge cover is in place during staff absence. To assist other members of the concierge team and help to train them as and when necessary. To acquire working knowledge of the property / properties systems and procedures to enable you to take control of the property during your shift. To carefully complete all log reports that may be required by the employer or the Client Services Manager/Property Manager. The employee is not to undertake any task that may be a risk to their health and safety unless suitably trained. Personal appearance is to be of a very high standard at all times. The uniforms provided must be kept in a laundered and well pressed condition at all times. To deal with all queries on site efficiently and professionally and as appropriate direct queries to third parties for action, ensuring the person raising the query is informed of the action taken, the expected outcome and the timeframe involved. To carry out any other duties as the Managing Agents may from time to time consider necessary. Skills, Knowledge and Experience SIA Security Guarding License & CCTV License welcomed but not essential as training can be provided Demonstrable experience of front of house concierge and delivering an exceptional customer service. Confident, articulate communicator - both orally and in writing; able to build relationships with all types of cu
Mar 29, 2024
Full time
Purpose of the Role The main purpose of the role is to maintain a presence on the concierge desk offering assistance to all personnel visiting and utilising the building from daily visitors to residents. Sustain a professional outlook to delivering an exceptional service and creating a lasting impression to all. The successful candidate must be available to work shifts between 7am and 11pm, Monday to Sunday. Key Responsibilities To work closely with the line manager and Client Services Manager/Property Manager and other employed staff within the property in ensuring that the highest standards at the property or properties are maintained at all times. Where applicable, to ensure detailed handover notes are written and made available to the next Concierge staff member coming on shift as to ensure a seamless transition. To answer the mobile phone and on-site intercom system in a professional manner. To be proficient with all Microsoft applications and Outlook To be familiar with the lease relating to the development employed at and be able to locate key information To respond to all incoming issues the same day even if a resolution cannot be found, and to alert the property manager to any resident concerns or complains immediately. To diarise any work which needs regular attention in outlook and follow up accordingly To ensure outlook calendars are kept up to date with all meetings and appointments To be proficient with the onsite handbook and associated documents relating to the site and refer to as often as required To know the residents by sight and name and greet when entering and leaving the building. To be polite and personable to all visitors, contactors and residents To report breaches of lease obligations to Client Services Manager/Property Manager To continuously monitor and notify Client Services Manager/Property Manager of sub-letting of units Maintain an up to date list of emergency services and contractors telephone numbers To be familiar with all aspects of the site including location of stop cocks (main and individual), shut off points for gas and electricity and manual override for gates To maintain a key log for residents including authorisation sheets and only release keys to those whose are named on the authorisation sheet To ensure all visitors and suppliers sign in and out of the building To receive deliveries on behalf of leaseholders and issue parcel collection notices accordingly To receive post and distribute to relevant post boxes and return to sender incorrectly named post To carry out full inspections of the building at commencement of shift, periodically throughout the shift and at end of the shift. To notify the Client Services Manager/Property Manager where works are carried out within individual flats which may require a licence for alteration To be aware of all contractors working on site and ensure relevant permits such as working at heights, hot works or roof permits are issued To report any maintenance or breakdowns immediately to the Client Services Manager/Property Manager and continue to provide updates to both the Client Services Manager/Property Manager and the residents. To check contractors work once complete and report back to Client Services Manager/Property Manager. To ensure all onsite log books are completed where relevant when contractors visit. To monitor vehicles entering and leaving estate ensuring that residents park in their allocated bays. To ensure bins are available for regular collections. To programme new fobs when required and delete lost ones from list To inform residents of all estate and local activities and forthcoming events which may affect the day to day running of the estate To maintain accurate reports of any incidents To monitor CCTV and be proficient on playing back and burning sections to disk To attend Savills staff meetings and events when required To oversee regular maintenance contracts and report back to Client Services Manager/Property Manager as required e.g. lift maintenance, plant room maintenance and cleaning To comply with and ensure that the landlord obligation for health and safety and fire precautions are always met. To assist other employed staff, building occupiers and visitors in the event of an emergency. To acquire working knowledge of the technical equipment in the property / properties and be certain of how to obtain prompt assistance with defect or malfunctions that may arise. To assist the property manager raise works orders upon request. To ensure appropriate concierge cover is in place during staff absence. To assist other members of the concierge team and help to train them as and when necessary. To acquire working knowledge of the property / properties systems and procedures to enable you to take control of the property during your shift. To carefully complete all log reports that may be required by the employer or the Client Services Manager/Property Manager. The employee is not to undertake any task that may be a risk to their health and safety unless suitably trained. Personal appearance is to be of a very high standard at all times. The uniforms provided must be kept in a laundered and well pressed condition at all times. To deal with all queries on site efficiently and professionally and as appropriate direct queries to third parties for action, ensuring the person raising the query is informed of the action taken, the expected outcome and the timeframe involved. To carry out any other duties as the Managing Agents may from time to time consider necessary. Skills, Knowledge and Experience SIA Security Guarding License & CCTV License welcomed but not essential as training can be provided Demonstrable experience of front of house concierge and delivering an exceptional customer service. Confident, articulate communicator - both orally and in writing; able to build relationships with all types of cu
Back 2 Work Complete Training
Ellesmere Port, Cheshire
Were recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. Customer Service Advisor benefits: Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790 click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. Customer Service Advisor benefits: Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790 click apply for full job details
Back 2 Work Complete Training
Tunbridge Wells, Kent
Were recruiting for Customer Service Advisors to earn up to £20,411 per annum. Customer Service Advisor benefits: Competitive annual salary including a 5% shift allowance Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or se click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors to earn up to £20,411 per annum. Customer Service Advisor benefits: Competitive annual salary including a 5% shift allowance Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or se click apply for full job details
Were recruiting for Customer Service Advisors to earn £21,840 per annum. Customer Service Advisor benefits: Competitive annual salary of £21,840 Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Emplo click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors to earn £21,840 per annum. Customer Service Advisor benefits: Competitive annual salary of £21,840 Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Emplo click apply for full job details
Back 2 Work Complete Training
Huddersfield, Yorkshire
Were recruiting for Customer Service Advisors to earn up to £ 38,000 per annum. Customer Service Advisor benefits: Uncapped commission plan. A positive, collaborative and supportive working culture. Tailored in-house sales training provided to develop and build on your skills. Hybrid working - 2 days working from home Monday to Friday between 9am and 5pm click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors to earn up to £ 38,000 per annum. Customer Service Advisor benefits: Uncapped commission plan. A positive, collaborative and supportive working culture. Tailored in-house sales training provided to develop and build on your skills. Hybrid working - 2 days working from home Monday to Friday between 9am and 5pm click apply for full job details
Back 2 Work Complete Training
Middlesbrough, Yorkshire
Were recruiting for Customer Service Advisors working hybrid to earn £20,790 per annum. Customer Service Advisor benefits: 28 days annual leave plus 8 public holidays Option to buy/sell up to annual leave Flexi-time and flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and family leave including materni click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors working hybrid to earn £20,790 per annum. Customer Service Advisor benefits: 28 days annual leave plus 8 public holidays Option to buy/sell up to annual leave Flexi-time and flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and family leave including materni click apply for full job details
Were recruiting for Customer Service Advisors to earn up to £ 38,000 per annum. Customer Service Advisor benefits: Uncapped commission plan. A positive, collaborative and supportive working culture. Tailored in-house sales training provided to develop and build on your skills. Hybrid working - 2 days working from home Monday to Friday between 9am and 5pm click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors to earn up to £ 38,000 per annum. Customer Service Advisor benefits: Uncapped commission plan. A positive, collaborative and supportive working culture. Tailored in-house sales training provided to develop and build on your skills. Hybrid working - 2 days working from home Monday to Friday between 9am and 5pm click apply for full job details
Back 2 Work Complete Training
Stockton-on-tees, County Durham
Were recruiting for Customer Service Advisors working hybridto earn£20,790per annum. Customer Service Advisor benefits: 28 days annual leave plus 8 public holidays Option to buy/sell up to annual leave Flexi-time and flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and family leave including maternity, click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors working hybridto earn£20,790per annum. Customer Service Advisor benefits: 28 days annual leave plus 8 public holidays Option to buy/sell up to annual leave Flexi-time and flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and family leave including maternity, click apply for full job details
Job Title: Personal Injury Claims Handler Location: Bradford / Work from home Work type: Temporary 6 months Hours: Monday Friday 37 hours per week (flex start / finish times) Salary: £30,000 - £35,000 Elevation Recruitment Group, Business Support division are currently working with a large and well-known organisation to recruit for the exciting and interesting role as a Claims Handler. As a Claims Handler, you will play a crucial role in ensuring clients receive prompt and efficient service in the processing of their claims. You will be responsible for managing a caseload of claims from initial notification through to resolution, ensuring accuracy, fairness, and compliance with company policies and regulatory requirements. Key Responsibilities: Claims Processing: Receive, review, and assess incoming insurance claims, including verifying coverage, determining liability, and evaluating the extent of damages or losses. Investigation: Conduct thorough investigations into the circumstances surrounding each claim, gathering evidence, interviewing involved parties, and collaborating with relevant stakeholders. Documentation: Maintain accurate and detailed records of all claim activities, including correspondence, evidence, and decisions made throughout the claims process. Communication: Communicate regularly and effectively with claimants, policyholders, insurance agents, and other relevant parties to provide updates on claim status, request additional information, and address any concerns or questions. Customer Service: Provide exceptional customer service by promptly responding to enquiries, addressing complaints, and ensuring a positive experience for all parties involved in the claims process. Compliance: Ensure compliance with company policies, procedures, and regulatory requirements governing claims handling, including but not limited to privacy laws, fair claims practices, and industry standards. Requirements for the role: Must have experience in personal injury claims Strong analytical and problem-solving skills, with the ability to evaluate complex issues and make sound decisions. Excellent communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders. Detail-oriented and organised, with the ability to manage multiple tasks and prioritise workload effectively. Knowledge of claims adjudication processes. Proficiency in relevant computer applications and software, including claims management systems and Microsoft Office suite.
Mar 29, 2024
Seasonal
Job Title: Personal Injury Claims Handler Location: Bradford / Work from home Work type: Temporary 6 months Hours: Monday Friday 37 hours per week (flex start / finish times) Salary: £30,000 - £35,000 Elevation Recruitment Group, Business Support division are currently working with a large and well-known organisation to recruit for the exciting and interesting role as a Claims Handler. As a Claims Handler, you will play a crucial role in ensuring clients receive prompt and efficient service in the processing of their claims. You will be responsible for managing a caseload of claims from initial notification through to resolution, ensuring accuracy, fairness, and compliance with company policies and regulatory requirements. Key Responsibilities: Claims Processing: Receive, review, and assess incoming insurance claims, including verifying coverage, determining liability, and evaluating the extent of damages or losses. Investigation: Conduct thorough investigations into the circumstances surrounding each claim, gathering evidence, interviewing involved parties, and collaborating with relevant stakeholders. Documentation: Maintain accurate and detailed records of all claim activities, including correspondence, evidence, and decisions made throughout the claims process. Communication: Communicate regularly and effectively with claimants, policyholders, insurance agents, and other relevant parties to provide updates on claim status, request additional information, and address any concerns or questions. Customer Service: Provide exceptional customer service by promptly responding to enquiries, addressing complaints, and ensuring a positive experience for all parties involved in the claims process. Compliance: Ensure compliance with company policies, procedures, and regulatory requirements governing claims handling, including but not limited to privacy laws, fair claims practices, and industry standards. Requirements for the role: Must have experience in personal injury claims Strong analytical and problem-solving skills, with the ability to evaluate complex issues and make sound decisions. Excellent communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders. Detail-oriented and organised, with the ability to manage multiple tasks and prioritise workload effectively. Knowledge of claims adjudication processes. Proficiency in relevant computer applications and software, including claims management systems and Microsoft Office suite.
Job Description OTE - £30,000 - Uncapped Commission - Career ProgressionAt William H Brown, part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Norwich . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agents. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03925
Mar 29, 2024
Full time
Job Description OTE - £30,000 - Uncapped Commission - Career ProgressionAt William H Brown, part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Norwich . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agents. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03925
Connells Group HQ
Welwyn Garden City, Hertfordshire
Job Description OTE - £35,000 - Uncapped Commission - Career ProgressionAt Connells Group , we're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04264
Mar 29, 2024
Full time
Job Description OTE - £35,000 - Uncapped Commission - Career ProgressionAt Connells Group , we're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04264
An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington. You will be a key member of a busy team striving to provide excellent customer service in a business to business environment. This is a permanent role with a salary up to 25,000 per annum on offer with hybrid working. Hours of work are 37.5 hours a week - Monday to Friday. Responsibilities Scheduling jobs for fibre installers . Processing orders. Logging quotes & raising PO's . Sending out routers and installation kit . Keeping partners to keep them updated of the progress of their orders . Using the company's inhouse systems, Microsoft Word and Excel To be suitable for this role you will have: Telecoms experience preferred but not essential Strong and customer service and administration skills. Excellent phone manner. Previous business to business experience. Competent IT skills. Excellent communication skills both verbal and written. Team player. To be considered for this fantastic opportunity please submit your CV. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Mar 29, 2024
Full time
An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington. You will be a key member of a busy team striving to provide excellent customer service in a business to business environment. This is a permanent role with a salary up to 25,000 per annum on offer with hybrid working. Hours of work are 37.5 hours a week - Monday to Friday. Responsibilities Scheduling jobs for fibre installers . Processing orders. Logging quotes & raising PO's . Sending out routers and installation kit . Keeping partners to keep them updated of the progress of their orders . Using the company's inhouse systems, Microsoft Word and Excel To be suitable for this role you will have: Telecoms experience preferred but not essential Strong and customer service and administration skills. Excellent phone manner. Previous business to business experience. Competent IT skills. Excellent communication skills both verbal and written. Team player. To be considered for this fantastic opportunity please submit your CV. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.