One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Technical Account Manager Telford Permanent £26,000-£30,000 + Bonus Enhanced Benefits Package Are you an experienced Account Manager from the Engineering industry who is seeking a new role within a forward-thinking, employee-centric and industry-leading Global organisation? Currently operating in 45 countries, servicing thousands of Customers within the FMCG industry - you will play a pivotal role in the management of Customer Accounts to deliver an exemplary Customer Experience. The Company A globally recognised Engineering organisation who despite their market dominance spanning across Europe, US & Canada, Asia and Africa, remains a family run company with shared goals across the entire Group. A socially conscious, solutions driven and open cultured approach to business partnerships internally and externally set them apart from their competitors and inspire the team to strive for greatness. UK Headquarters based in Telford, offer a professional, accessible, and comfortable workspace, where employees feel valued and supported by the Senior Leadership Team. UK revenue has doubled in size over the past 5 years, which is testament to their entrepreneurial culture. The Opportunity Working in close partnership with Marketing and external sales teams to identify, qualify and develop successful business partnerships. Make active contributions to the development and profitability of new an existing customer accounts, taking a consultative and solutions-based approach to meet customer requirements. Proactively follow up enquiries, ensuring proposals are issued within agreed time schedules. Taking a diligent approach to managing Customer data and insights on the CRM system. Paying close attention to deadlines and SLA's to ensure smooth service delivery, taking ownership of communicating updates with the customer. Monday - Friday 8:30am-5pm with Hybrid options available 25 days holiday + stats, increasing with service. Enhanced Parental leave allowances Employee retail discount scheme Well-being program Life Insurance The Candidate You will bring industry experience from within the Engineering industry, with a proven ability in developing and maintaining professional business relationships with both internal and external stakeholders. You will be consultative and solutions-driven, with a keen eye for detail and committed to listening to customer requirements. Strong IT skills are required, including intermediate level excel knowledge. Above all, you will be committed to delivering an excellent level of service at all times and passionate about collaboration with your team both UK and overseas. For further information please contact Lydia Johnson at Seymour John Ltd By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Apr 19, 2024
Full time
Technical Account Manager Telford Permanent £26,000-£30,000 + Bonus Enhanced Benefits Package Are you an experienced Account Manager from the Engineering industry who is seeking a new role within a forward-thinking, employee-centric and industry-leading Global organisation? Currently operating in 45 countries, servicing thousands of Customers within the FMCG industry - you will play a pivotal role in the management of Customer Accounts to deliver an exemplary Customer Experience. The Company A globally recognised Engineering organisation who despite their market dominance spanning across Europe, US & Canada, Asia and Africa, remains a family run company with shared goals across the entire Group. A socially conscious, solutions driven and open cultured approach to business partnerships internally and externally set them apart from their competitors and inspire the team to strive for greatness. UK Headquarters based in Telford, offer a professional, accessible, and comfortable workspace, where employees feel valued and supported by the Senior Leadership Team. UK revenue has doubled in size over the past 5 years, which is testament to their entrepreneurial culture. The Opportunity Working in close partnership with Marketing and external sales teams to identify, qualify and develop successful business partnerships. Make active contributions to the development and profitability of new an existing customer accounts, taking a consultative and solutions-based approach to meet customer requirements. Proactively follow up enquiries, ensuring proposals are issued within agreed time schedules. Taking a diligent approach to managing Customer data and insights on the CRM system. Paying close attention to deadlines and SLA's to ensure smooth service delivery, taking ownership of communicating updates with the customer. Monday - Friday 8:30am-5pm with Hybrid options available 25 days holiday + stats, increasing with service. Enhanced Parental leave allowances Employee retail discount scheme Well-being program Life Insurance The Candidate You will bring industry experience from within the Engineering industry, with a proven ability in developing and maintaining professional business relationships with both internal and external stakeholders. You will be consultative and solutions-driven, with a keen eye for detail and committed to listening to customer requirements. Strong IT skills are required, including intermediate level excel knowledge. Above all, you will be committed to delivering an excellent level of service at all times and passionate about collaboration with your team both UK and overseas. For further information please contact Lydia Johnson at Seymour John Ltd By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
City Plumbing are seeking a Digital Designer to be responsible for owning and delivering the UX/UI required across all customer facing digital products including but not limited to Highbourne Group websites, apps and digital till.The Role: As a Digital Designer you will be responsible for owning and delivering the UX/UI required across all customer facing digital products including but not limited to Highbourne Group websites, apps and digital till.Key Responsibilities Deliver Digital designs from concept through to prototype to meet requirements from across the business, recommending and creating best-in-class customer journeys across our customer & colleague-facing digital tools including websites and apps, using tools such as Figma.Attend and represent the Digital Design team at any relevant meetings to receive briefs, requirements and update on progress with presenting prototypes to stakeholders where needed. Ensure requirements are met and in line with expectations, amending where necessary.Ensure relevant, engaging journeys are created for both trade and retail customers to support City Plumbing, The Bathroom Showroom and our new propositional customer facing products, with an innovative approach.Collaborate with internal teams and third party agencies where applicable, to help execute our online Digital & UX/UI strategy.Collaborate with Product Owners and stakeholders in the Digital teams to ensure designs meet all requirements and that all work is delivered on schedule in accordance with sprint delivery timeframes.Responsible for maintaining high accessibility standards across customer journeys, whilst aligning with existing digital brand guidelines and maintaining online design systems where applicable.Apply a consistently high level of communication and knowledge of industry and UX/UI best practice, keeping up to date with digital trends, ensuring this is applied across all prototyping and designs delivered by the team.Share designs and UX/UI best practices with wider digital teams to ensure all end to end journeys are well thought through and customer and colleague feedback/ input is considered.This is primarily a hybrid-based role with visits to our office on an adhoc basis as required. You should be based in the UK and our Head Office is based in Crick, Northamptonshire.You: You'll live and breathe our digital-first ethos, with a proactive and "can-do" approach to Digital Design. You'll enjoy working collaboratively with the wider Digital & IT team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Previous experience and a Portfolio demonstrating your previous experience working within a Digital Designer or UX / UI role.Knowledge of how to use prototyping design software such as Figma.Team & Project Management experience such as Jira is beneficial.Knowledge of UX/UI best practices across eCommerce, Customer Profiling, and User Research.A team player who wants to collaborate and achieve best in class UX / UI design.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Building Products, Customer Journey, Digital Designer, Online Retail, Online Trading, Plumbing & Heating, Retail, UI Design, User Experience, User Design, UX / UI Optimisation, UX Design.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 19, 2024
Full time
City Plumbing are seeking a Digital Designer to be responsible for owning and delivering the UX/UI required across all customer facing digital products including but not limited to Highbourne Group websites, apps and digital till.The Role: As a Digital Designer you will be responsible for owning and delivering the UX/UI required across all customer facing digital products including but not limited to Highbourne Group websites, apps and digital till.Key Responsibilities Deliver Digital designs from concept through to prototype to meet requirements from across the business, recommending and creating best-in-class customer journeys across our customer & colleague-facing digital tools including websites and apps, using tools such as Figma.Attend and represent the Digital Design team at any relevant meetings to receive briefs, requirements and update on progress with presenting prototypes to stakeholders where needed. Ensure requirements are met and in line with expectations, amending where necessary.Ensure relevant, engaging journeys are created for both trade and retail customers to support City Plumbing, The Bathroom Showroom and our new propositional customer facing products, with an innovative approach.Collaborate with internal teams and third party agencies where applicable, to help execute our online Digital & UX/UI strategy.Collaborate with Product Owners and stakeholders in the Digital teams to ensure designs meet all requirements and that all work is delivered on schedule in accordance with sprint delivery timeframes.Responsible for maintaining high accessibility standards across customer journeys, whilst aligning with existing digital brand guidelines and maintaining online design systems where applicable.Apply a consistently high level of communication and knowledge of industry and UX/UI best practice, keeping up to date with digital trends, ensuring this is applied across all prototyping and designs delivered by the team.Share designs and UX/UI best practices with wider digital teams to ensure all end to end journeys are well thought through and customer and colleague feedback/ input is considered.This is primarily a hybrid-based role with visits to our office on an adhoc basis as required. You should be based in the UK and our Head Office is based in Crick, Northamptonshire.You: You'll live and breathe our digital-first ethos, with a proactive and "can-do" approach to Digital Design. You'll enjoy working collaboratively with the wider Digital & IT team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Previous experience and a Portfolio demonstrating your previous experience working within a Digital Designer or UX / UI role.Knowledge of how to use prototyping design software such as Figma.Team & Project Management experience such as Jira is beneficial.Knowledge of UX/UI best practices across eCommerce, Customer Profiling, and User Research.A team player who wants to collaborate and achieve best in class UX / UI design.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Building Products, Customer Journey, Digital Designer, Online Retail, Online Trading, Plumbing & Heating, Retail, UI Design, User Experience, User Design, UX / UI Optimisation, UX Design.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
IT Asset Team Leader - Hybrid, Glasgow Salary - Up to £48,000 plus bonus Head Resourcing is looking for an experienced IT Asset Team Leader to join a facilities management company in Glasgow. Revenues with this client have grown significantly to now over £2 billion as they work to provide services to some of the world's biggest clients. This is a hybrid role with working from the office near Glasgow 2-3 times per week. The IT Asset Team Leader will lead the Asset Team and hold responsibility for the daily management of software and technology-related hardware within the organisation together with associated asset cost management. This includes planning, monitoring, and recording software license and hardware assets to ensure compliance with supplier contracts. The individual will work alongside other IT & business leaders to develop and implement procedures for tracking company assets and costs to oversee quality control throughout their lifecycles. The IT Asset Team Leader will also assist in supporting procurement strategies as required to optimise technology spend across the organisation. PRINCIPAL TASKS AND RESPONSIBILITIES IT Asset Management Support the management and maintenance of technology-based contracts and IT Suppliers. Ongoing proactive financial/budget and operational management of Microsoft agreements and licenses including M365, server and client applications. Maintain and enhance processes, procedures and systems for tracking and analysing services, software, hardware, and equipment from requisition through retirement. Manage key local managed service providers, including regular supplier service & performance management. Stakeholder engagement and relationship building at all business levels. Account for the local IT assets utilising tools to manage all assets within the organisation and affiliated UK companies. Develop and coach as needed for use by department level staff to maintain inventory. Manage, record and track acquisition of assets from planning through deployment. Track entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information. Update and develop written plans, policies, and procedures to document processes to support the asset management lifecycle. Conduct regular inventory audits and develop process and procedures to ensure accuracy. Develop and implement eWaste policies and procedures. IT Asset Procurement Management Proven ability to translate business requirements into manageable solutions. Strong analytical and problem-solving skills; resourceful and capable of working in the abstract, with the ability to understand multiple facets of complex technologies. Effective facilitator of technical / process decisions; comfortable with working through ambiguous initiatives to develop effective solutions. Excellent written, presentation, and verbal communication skills with experience communicating complex, technical concepts to all levels. Solid relationship management skills interacting horizontally and vertically across organisations. Ability to effectively prioritise and execute tasks in high-pressure environment. Exceptional customer service orientation. KEY RESULT AREAS IT asset deliveries (cost, quality, functionality, customer satisfaction). IT asset management methods, processes and governance. IT asset & procurement management and resource utilisation. IT asset team leadership and team member capability growth. SKILLS/EXPERIENCE Knowledge of evaluating, recommending and selecting managing technology partners. Experience of managing technology partners and their services / solutions. Working knowledge of the following technologies: cloud compute, collaboration, database, data protection, device management, network, comms & telephony, operating systems, storage and virtualisation. Experience in scoping, planning and managing complex and concurrent activities. Experience with business requirements gathering and analysis. Understanding of information processing principles and practices. ESSENTIAL CRITERIA SAM practitioner. Experience of working in a Microsoft 365 environment. Service Desk Call Logging Applications. End to end project lifecycle experience. Managing 3rd parties/ Suppliers. Strong concise communicator with the ability to convert technical instructions into manageable conversation. Pragmatic and flexible approach. Ability to work to tight time scales. DESIRABLE CRITERIA Project engagement and delivery lifecycle incl. discovery, initiation, RPI/RFP, MSA and SoW sign-off. Microsoft Azure cloud transformation & services awareness. Experience of green field deployments and in-place upgrade projects. Report preparation and delivery for Senior business roles e.g. Directors. ITIL. Practical experience of formal Change & Release Management Processes. Workshop facilitation. Experience in matrix-managing multi-disciplinary teams. If this role sounds of interest and you would like to have a confidential chat to find out more, please apply or send your CV to
Apr 19, 2024
Full time
IT Asset Team Leader - Hybrid, Glasgow Salary - Up to £48,000 plus bonus Head Resourcing is looking for an experienced IT Asset Team Leader to join a facilities management company in Glasgow. Revenues with this client have grown significantly to now over £2 billion as they work to provide services to some of the world's biggest clients. This is a hybrid role with working from the office near Glasgow 2-3 times per week. The IT Asset Team Leader will lead the Asset Team and hold responsibility for the daily management of software and technology-related hardware within the organisation together with associated asset cost management. This includes planning, monitoring, and recording software license and hardware assets to ensure compliance with supplier contracts. The individual will work alongside other IT & business leaders to develop and implement procedures for tracking company assets and costs to oversee quality control throughout their lifecycles. The IT Asset Team Leader will also assist in supporting procurement strategies as required to optimise technology spend across the organisation. PRINCIPAL TASKS AND RESPONSIBILITIES IT Asset Management Support the management and maintenance of technology-based contracts and IT Suppliers. Ongoing proactive financial/budget and operational management of Microsoft agreements and licenses including M365, server and client applications. Maintain and enhance processes, procedures and systems for tracking and analysing services, software, hardware, and equipment from requisition through retirement. Manage key local managed service providers, including regular supplier service & performance management. Stakeholder engagement and relationship building at all business levels. Account for the local IT assets utilising tools to manage all assets within the organisation and affiliated UK companies. Develop and coach as needed for use by department level staff to maintain inventory. Manage, record and track acquisition of assets from planning through deployment. Track entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information. Update and develop written plans, policies, and procedures to document processes to support the asset management lifecycle. Conduct regular inventory audits and develop process and procedures to ensure accuracy. Develop and implement eWaste policies and procedures. IT Asset Procurement Management Proven ability to translate business requirements into manageable solutions. Strong analytical and problem-solving skills; resourceful and capable of working in the abstract, with the ability to understand multiple facets of complex technologies. Effective facilitator of technical / process decisions; comfortable with working through ambiguous initiatives to develop effective solutions. Excellent written, presentation, and verbal communication skills with experience communicating complex, technical concepts to all levels. Solid relationship management skills interacting horizontally and vertically across organisations. Ability to effectively prioritise and execute tasks in high-pressure environment. Exceptional customer service orientation. KEY RESULT AREAS IT asset deliveries (cost, quality, functionality, customer satisfaction). IT asset management methods, processes and governance. IT asset & procurement management and resource utilisation. IT asset team leadership and team member capability growth. SKILLS/EXPERIENCE Knowledge of evaluating, recommending and selecting managing technology partners. Experience of managing technology partners and their services / solutions. Working knowledge of the following technologies: cloud compute, collaboration, database, data protection, device management, network, comms & telephony, operating systems, storage and virtualisation. Experience in scoping, planning and managing complex and concurrent activities. Experience with business requirements gathering and analysis. Understanding of information processing principles and practices. ESSENTIAL CRITERIA SAM practitioner. Experience of working in a Microsoft 365 environment. Service Desk Call Logging Applications. End to end project lifecycle experience. Managing 3rd parties/ Suppliers. Strong concise communicator with the ability to convert technical instructions into manageable conversation. Pragmatic and flexible approach. Ability to work to tight time scales. DESIRABLE CRITERIA Project engagement and delivery lifecycle incl. discovery, initiation, RPI/RFP, MSA and SoW sign-off. Microsoft Azure cloud transformation & services awareness. Experience of green field deployments and in-place upgrade projects. Report preparation and delivery for Senior business roles e.g. Directors. ITIL. Practical experience of formal Change & Release Management Processes. Workshop facilitation. Experience in matrix-managing multi-disciplinary teams. If this role sounds of interest and you would like to have a confidential chat to find out more, please apply or send your CV to
Robert Half have partnered with a leading company that specialises in merging fundamental research with commercial products, leveraging expertise in MEV and blockchain technologies to shape the future of crypto. As the Engineering Lead, you will oversee the full stack development of the Liquidity Layer. Your responsibilities include bringing solutions to fruition, guiding Senior Software Engineers, and designing the project's architecture. You will play a crucial role in prioritising long-term strategic technical goals and driving impactful innovations. This role demands a deep understanding of complex system architecture and the ability to make strategic trade-off decisions. Note: This is not a middle management position. In addition to leading the team, you will actively contribute to coding, especially in the project's early stages. You will take ownership of all shipped code and be proficient in addressing any arising issues. Location: London, UK - they operate as a hybrid team with a preference for in-office work. This is a day rate contract - outside of IR35 Responsibilities: Lead the engineering efforts for the Liquidity Layer product. Own architecture decisions considering short and long-term objectives. Build and manage an efficient engineering team. Write high-quality, efficient, and well-tested code. Design systems with complex interactions across global infrastructure. Collaborate with external partner teams to implement features and ensure integration. Participate in product development and launch, working closely with product managers and engineers. Support troubleshooting and resolution of technical challenges. Requirements: 7+ years of software engineering experience. Strong understanding and experience in crypto Experience architecting complex blockchain systems. Track record of building and managing engineering teams. Ability to work in a fast-paced environment and deliver results. Excellent problem-solving and communication skills. Passion for blockchain and decentralised technology. Nice-to-Have: Previous experience in a start up or fast-growing tech company. Experience with competitive programming. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 19, 2024
Full time
Robert Half have partnered with a leading company that specialises in merging fundamental research with commercial products, leveraging expertise in MEV and blockchain technologies to shape the future of crypto. As the Engineering Lead, you will oversee the full stack development of the Liquidity Layer. Your responsibilities include bringing solutions to fruition, guiding Senior Software Engineers, and designing the project's architecture. You will play a crucial role in prioritising long-term strategic technical goals and driving impactful innovations. This role demands a deep understanding of complex system architecture and the ability to make strategic trade-off decisions. Note: This is not a middle management position. In addition to leading the team, you will actively contribute to coding, especially in the project's early stages. You will take ownership of all shipped code and be proficient in addressing any arising issues. Location: London, UK - they operate as a hybrid team with a preference for in-office work. This is a day rate contract - outside of IR35 Responsibilities: Lead the engineering efforts for the Liquidity Layer product. Own architecture decisions considering short and long-term objectives. Build and manage an efficient engineering team. Write high-quality, efficient, and well-tested code. Design systems with complex interactions across global infrastructure. Collaborate with external partner teams to implement features and ensure integration. Participate in product development and launch, working closely with product managers and engineers. Support troubleshooting and resolution of technical challenges. Requirements: 7+ years of software engineering experience. Strong understanding and experience in crypto Experience architecting complex blockchain systems. Track record of building and managing engineering teams. Ability to work in a fast-paced environment and deliver results. Excellent problem-solving and communication skills. Passion for blockchain and decentralised technology. Nice-to-Have: Previous experience in a start up or fast-growing tech company. Experience with competitive programming. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Job Purpose: The IT Technical Infrastructure Manager will be responsible for all Stonegate Group infrastructure (on-premises/cloud based or outsourced) and all partner performance involved in the delivery of infrastructure to our central, field-based and remote site teams. The IT Technical Infrastructure Manager will also contribute to the continual development of the most appropriate technology, capacity and resilience of Stonegate Group systems to support our business's on-going growth and ambitions. This role is based in Solihull in the West Midlands, you have to live within a commutable distance of the office. Responsibilities: Manage the day-to-day delivery of Stonegate Group infrastructure services including Hosting, Android and Apple published applications, all Azure services, Microsoft Office 365, EPOS, LAN, WAN, Security, Internet, Wi-Fi and remote access. Technical management of Stonegate Group Datacentres. Manage key suppliers involved the delivery of infrastructure services. Negotiate with suppliers and contractors for infrastructure-specific products and services. Manage and drive infrastructure projects both internally and with our suppliers. Define and manage IT Disaster Recovery Strategy for infrastructure services. Manage and monitor operational costs attributed to infrastructure. Support the IT project delivery function to ensure that new solutions proposed by the Business are fit for purpose and meet the infrastructure design and strategy. Ensure appropriate security levels on all Stonegate Group infrastructure services are maintained. Ensure all databases are supported, available and performant. Ensure all infrastructure related hardware, applications and services are patched and up to date. Providing technical leadership, coaching and line management of the infrastructure team. Responsibility for the delivery of new infrastructure and services, including Azure services. Providing clear and consistent documentation of systems configurations. Contribute to the development and maintenance of technology road maps across the IT Infrastructure in collaboration with Stonegate Group Architects and partners. Person Specification: Skills, Knowledge & Qualifications: QUALIFICATIONS: University Degree or equivalent or appropriate practical experience Significant experience working in a similar role Relevant Microsoft certifications in either Azure, Modern Workplace or Business Applications. Legacy retired MCSE qualifications may be considered subject to interview Cisco certifications CCNA, CCNP, CCIE would be highly regarded (or appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS / KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols including network security protocols and policies to protect against cyber threats, Active Directory, Group Policy and associated Microsoft Windows Server based networking technologies Experience in supporting enterprise wireless networks Comprehensive understanding of virtualisation technologies - VMWare and Microsoft specifically Working knowledge of modern storage technologies Excellent analytical and problem-solving capability with attention to detail Extensive Microsoft 365 experience Sound knowledge of public and private clouds with specific experience in Microsoft Azure Strong sourcing and supplier management skills Strong leadership and line management capabilities Experience of working within ITIL frameworks The ability interface between the business and technology groups The ability to prioritise, work under pressure and meet deadlines Desirable Experience of working in the retail or hospitality industry Experience of Web technologies and support Budget Control Has a flexible approach to their role What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Apr 19, 2024
Full time
Job Purpose: The IT Technical Infrastructure Manager will be responsible for all Stonegate Group infrastructure (on-premises/cloud based or outsourced) and all partner performance involved in the delivery of infrastructure to our central, field-based and remote site teams. The IT Technical Infrastructure Manager will also contribute to the continual development of the most appropriate technology, capacity and resilience of Stonegate Group systems to support our business's on-going growth and ambitions. This role is based in Solihull in the West Midlands, you have to live within a commutable distance of the office. Responsibilities: Manage the day-to-day delivery of Stonegate Group infrastructure services including Hosting, Android and Apple published applications, all Azure services, Microsoft Office 365, EPOS, LAN, WAN, Security, Internet, Wi-Fi and remote access. Technical management of Stonegate Group Datacentres. Manage key suppliers involved the delivery of infrastructure services. Negotiate with suppliers and contractors for infrastructure-specific products and services. Manage and drive infrastructure projects both internally and with our suppliers. Define and manage IT Disaster Recovery Strategy for infrastructure services. Manage and monitor operational costs attributed to infrastructure. Support the IT project delivery function to ensure that new solutions proposed by the Business are fit for purpose and meet the infrastructure design and strategy. Ensure appropriate security levels on all Stonegate Group infrastructure services are maintained. Ensure all databases are supported, available and performant. Ensure all infrastructure related hardware, applications and services are patched and up to date. Providing technical leadership, coaching and line management of the infrastructure team. Responsibility for the delivery of new infrastructure and services, including Azure services. Providing clear and consistent documentation of systems configurations. Contribute to the development and maintenance of technology road maps across the IT Infrastructure in collaboration with Stonegate Group Architects and partners. Person Specification: Skills, Knowledge & Qualifications: QUALIFICATIONS: University Degree or equivalent or appropriate practical experience Significant experience working in a similar role Relevant Microsoft certifications in either Azure, Modern Workplace or Business Applications. Legacy retired MCSE qualifications may be considered subject to interview Cisco certifications CCNA, CCNP, CCIE would be highly regarded (or appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS / KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols including network security protocols and policies to protect against cyber threats, Active Directory, Group Policy and associated Microsoft Windows Server based networking technologies Experience in supporting enterprise wireless networks Comprehensive understanding of virtualisation technologies - VMWare and Microsoft specifically Working knowledge of modern storage technologies Excellent analytical and problem-solving capability with attention to detail Extensive Microsoft 365 experience Sound knowledge of public and private clouds with specific experience in Microsoft Azure Strong sourcing and supplier management skills Strong leadership and line management capabilities Experience of working within ITIL frameworks The ability interface between the business and technology groups The ability to prioritise, work under pressure and meet deadlines Desirable Experience of working in the retail or hospitality industry Experience of Web technologies and support Budget Control Has a flexible approach to their role What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Data Programme Manager Data Programme Manager / Senior Project Manager - Data Operating Model / Target Operating Model - Digital Transformation - Customer Platforms Inside IR35, up to £800 p/d Umbrella rate 2-3 times a week onsite in Hampshire Start ASAP We are partnering with a market leading organisation based in Hampshire that are currently looking for a Data Programme Manager to join them on an initial 6 month contract. The organisation are about to embark on a large scale digital transformation programme that looks to enhance its customer experience through the adoption of modern technology and processes. This role focuses on all things data. The Data Programme Manager will be required to pull together a Data Operating as part of this digital agenda that focuses on building out a robust customer data platform. Required experience for the Data Programme Manager: Led large scale Data Transformation Programmes within a consumer facing business Delivered enhancements to customer data platforms Helped pull together a Data Operating Model covering technology, people, process Worked within an Agile Product led environment Ability to manage Senior Stakeholders (up to C suite), internal technology teams, and an array of outsourced vendors If you are an experienced Data Programme Manager who has worked within a consumer facing organisation such as Retail, Hospitality, Travel etc. then please apply today to find out more! Data Programme Manager / Senior Project Manager - Data Operating Model / Target Operating Model - Digital Transformation - Customer Platforms Data Programme Manager
Apr 19, 2024
Full time
Data Programme Manager Data Programme Manager / Senior Project Manager - Data Operating Model / Target Operating Model - Digital Transformation - Customer Platforms Inside IR35, up to £800 p/d Umbrella rate 2-3 times a week onsite in Hampshire Start ASAP We are partnering with a market leading organisation based in Hampshire that are currently looking for a Data Programme Manager to join them on an initial 6 month contract. The organisation are about to embark on a large scale digital transformation programme that looks to enhance its customer experience through the adoption of modern technology and processes. This role focuses on all things data. The Data Programme Manager will be required to pull together a Data Operating as part of this digital agenda that focuses on building out a robust customer data platform. Required experience for the Data Programme Manager: Led large scale Data Transformation Programmes within a consumer facing business Delivered enhancements to customer data platforms Helped pull together a Data Operating Model covering technology, people, process Worked within an Agile Product led environment Ability to manage Senior Stakeholders (up to C suite), internal technology teams, and an array of outsourced vendors If you are an experienced Data Programme Manager who has worked within a consumer facing organisation such as Retail, Hospitality, Travel etc. then please apply today to find out more! Data Programme Manager / Senior Project Manager - Data Operating Model / Target Operating Model - Digital Transformation - Customer Platforms Data Programme Manager
Product Governance Manager This role is based in Peterborough and is a hybrid working opportunity. Role Purpose: As a Product Manager, you will ensure that Markerstudy Group Distribution Motor, Home, Pet, Commercial and Specialist core insurance/service products and add-ons ( including premium finance ) continue to drive our customer and commercial objectives. Ensure adherence to the Markerstudy Group Product Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations. Seeks opportunities to enhance customer and commercial outcomes. Support in the development and delivery new products. Support the development of existing products and optimising the add-on/core product portfolio. This role gives you the opportunity to be a Product Manager. You'll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges. Key Responsibilities: Act as overall Product Manager for Markerstudy's Distribution products, showing strong technical product expertise. Ensure that our product propositions meet needs of customers in the defined target markets. Adheres to and manages designated product in line with our Product Governance Framework. Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely. Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Identify opportunities to develop new products that add customer and commercial value. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Act as an SME/product lead for business wide projects including stakeholder management (to Director level). Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market. Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders. Key Skills, Experience and Knowledge: Technical insurance product knowledge and management. Financial services and/or customer credit knowledge (advantageous). Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation. Strong understanding of Product Governance requirements, regulation and legislation. Puts customers at the heart of what we do and can balance commercial gain with customer need effectively. Experience working in product & proposition development. Experienced Business Owner for multiple/complex tech deliveries. Ability to critically evaluate information and present findings. Strong stakeholder management and communication skills. Chartered Insurance Institute qualification (advantageous). Financial services and/or Consumer Credit knowledge (advantageous). Educated to degree level / calibre (advantageous). People management / leadership / coaching experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative environment Hybrid/Flexible working model 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Apr 19, 2024
Full time
Product Governance Manager This role is based in Peterborough and is a hybrid working opportunity. Role Purpose: As a Product Manager, you will ensure that Markerstudy Group Distribution Motor, Home, Pet, Commercial and Specialist core insurance/service products and add-ons ( including premium finance ) continue to drive our customer and commercial objectives. Ensure adherence to the Markerstudy Group Product Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations. Seeks opportunities to enhance customer and commercial outcomes. Support in the development and delivery new products. Support the development of existing products and optimising the add-on/core product portfolio. This role gives you the opportunity to be a Product Manager. You'll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges. Key Responsibilities: Act as overall Product Manager for Markerstudy's Distribution products, showing strong technical product expertise. Ensure that our product propositions meet needs of customers in the defined target markets. Adheres to and manages designated product in line with our Product Governance Framework. Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely. Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Identify opportunities to develop new products that add customer and commercial value. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Act as an SME/product lead for business wide projects including stakeholder management (to Director level). Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market. Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders. Key Skills, Experience and Knowledge: Technical insurance product knowledge and management. Financial services and/or customer credit knowledge (advantageous). Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation. Strong understanding of Product Governance requirements, regulation and legislation. Puts customers at the heart of what we do and can balance commercial gain with customer need effectively. Experience working in product & proposition development. Experienced Business Owner for multiple/complex tech deliveries. Ability to critically evaluate information and present findings. Strong stakeholder management and communication skills. Chartered Insurance Institute qualification (advantageous). Financial services and/or Consumer Credit knowledge (advantageous). Educated to degree level / calibre (advantageous). People management / leadership / coaching experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative environment Hybrid/Flexible working model 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our East Midlands region, based from one of our developments in the Nottingham area. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Apr 19, 2024
Full time
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our East Midlands region, based from one of our developments in the Nottingham area. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Your Company: The talent team at NET Recruit are delighted to be partnering with a growing logistics and cargo business who are searching for an Operations Assistant to join their team located in Camberley area. The company has seen promising levels of success over the last decade and are eagerly looking to the future to continue growing their team. They provide a range of air, courier and road based freight and cargo solutions to their clients, partnering with some of the world's leading suppliers in these areas on behalf of their prestigious clients.As a fundamental part of the business, the Operations Assistant will be responsible for ensuring the smooth running of import and export processes for clients, booking in cargo with airlines and ensuring that all jobs are executed accurately, with the correct documentation. Your Role and Responsibilities While in this position your duties may include but are not limited to: Handling queries that come inbound to the business via the telephone Proactively and carefully making bookings with airlines to meet customer needs Overseeing the imports and exports processes, ensuring that issues are handling appropriately Effectively arranging for collections/deliveries on behalf of customers, ensuring that timelines are explained clearly and suit their needs Liaising with a range of internal and external stakeholders including teams, internal handling agents and external suppliers Ensuring that cargo is tracked appropriately Providing information on job costings Dealing efficiently with customs entries and associated queries Ensuring that all necessary cargos have air waybills (AWBs) as needed and that these hold correct information What you will need to Apply: To be considered for this position, you will need to possess good experience in ideally operations or export/import coordination and/or sales and candidates must have freight forwarding experience as well, of at least a couple of years. Excellent communication skills are paramount to this role, both in verbal form and through written means. Candidates must be organised and proactive in their approach, as well as being diligent in order to make sure that nothing slips through the cracks. Strong IT skills will significantly aid in this role, as well as an aptitude for learning new systems. What you will get in Return: For the successful candidate, the company is offering a starting salary in the region of £28,000 depending on previous experience and the amount of relevant industry experience. To accompany this there will be a rewarding benefits package to include holiday, pension and additional schemes, incentives and rewards.As well as this, the position is outlined to build a promising career for the successful candidate, providing them the opportunity to hone and fine tune their logistics knowledge, which can be transferred to multiple roles in the industry. There will also be ample training opportunities and a growth plan fully supported by management to enable the worker to meet KPIs and progress internally.To enquire further about this position, please reach out to: Elisa Zuk - Talent Acquisition Specialist M: E:
Apr 19, 2024
Full time
Your Company: The talent team at NET Recruit are delighted to be partnering with a growing logistics and cargo business who are searching for an Operations Assistant to join their team located in Camberley area. The company has seen promising levels of success over the last decade and are eagerly looking to the future to continue growing their team. They provide a range of air, courier and road based freight and cargo solutions to their clients, partnering with some of the world's leading suppliers in these areas on behalf of their prestigious clients.As a fundamental part of the business, the Operations Assistant will be responsible for ensuring the smooth running of import and export processes for clients, booking in cargo with airlines and ensuring that all jobs are executed accurately, with the correct documentation. Your Role and Responsibilities While in this position your duties may include but are not limited to: Handling queries that come inbound to the business via the telephone Proactively and carefully making bookings with airlines to meet customer needs Overseeing the imports and exports processes, ensuring that issues are handling appropriately Effectively arranging for collections/deliveries on behalf of customers, ensuring that timelines are explained clearly and suit their needs Liaising with a range of internal and external stakeholders including teams, internal handling agents and external suppliers Ensuring that cargo is tracked appropriately Providing information on job costings Dealing efficiently with customs entries and associated queries Ensuring that all necessary cargos have air waybills (AWBs) as needed and that these hold correct information What you will need to Apply: To be considered for this position, you will need to possess good experience in ideally operations or export/import coordination and/or sales and candidates must have freight forwarding experience as well, of at least a couple of years. Excellent communication skills are paramount to this role, both in verbal form and through written means. Candidates must be organised and proactive in their approach, as well as being diligent in order to make sure that nothing slips through the cracks. Strong IT skills will significantly aid in this role, as well as an aptitude for learning new systems. What you will get in Return: For the successful candidate, the company is offering a starting salary in the region of £28,000 depending on previous experience and the amount of relevant industry experience. To accompany this there will be a rewarding benefits package to include holiday, pension and additional schemes, incentives and rewards.As well as this, the position is outlined to build a promising career for the successful candidate, providing them the opportunity to hone and fine tune their logistics knowledge, which can be transferred to multiple roles in the industry. There will also be ample training opportunities and a growth plan fully supported by management to enable the worker to meet KPIs and progress internally.To enquire further about this position, please reach out to: Elisa Zuk - Talent Acquisition Specialist M: E:
ICT Business Partner Location: Greater Manchester Salary: £37,993 - £40,139 per annum The Vacancy 35 hours per week, Mondays to Fridays Closing date: 24 th April 2024 Interviews: 3rd May 2024 At MSV Housing we're committed to making sure our customers have good quality safe homes and all our staff are key to making this happen. Due to continued growth, we are looking to recruit an ICT Business Partner with good communication, technical knowledge and problem-solving skills to join our established team. Our key focus is to align our group housing management system and core business applications and processes to improve customer outcomes and data management. This is a new position reporting to our Lead ICT Business Partner. Our ICT Business Partner will work collaboratively with assigned key business areas to align systems and processes to provide effective and efficient ways of working identifying areas of improvement and ensure delivery and implementation of successful projects. What will our ICT Business Partner do; With good communication skills our ICT Business Partner will build effective relationships with key stakeholders in the business providing sound technical knowledge and advise to improve processes and data collection. Assisting with implementation of changes to the day-to-day administration of our housing management system, mobile applications and other core business applications. Working collaboratively within the wider ICT Team, utilising a sound technical knowledge and a problematic approach to provide support to the ICT Service Delivery team regarding incidents with our housing management system. Our ICT Business Partner assist in the delivery of testing new or upgrade application modules seeking appropriate user acceptance, applying security and patch updates in line with our schedules/ industry standards and creation of user documentation for new systems and completing regular reviews for any application updates / changes. This is an exciting role where the successful candidate can make a significate difference to the service we offer our customers. What we are looking for; ICT related qualification or relevant experience of working in an IT and Applications role Experience of providing 1st Line application support Experience of implementing ICT projects and change tasks, to assist in the delivery of a number of key changes and projects in the months / years ahead. Experience of providing good customer service with problem solving skills. Good communication skills with the ability to relate with members of staff and outside organisations at all levels. Commercial awareness to understand business processes and interpret customer requirements, keeping abreast and able to advise on changes in technology. We offer a range of great benefits including: Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. Interviews are scheduled to take place on 3rd May 2024 however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role.
Apr 19, 2024
Full time
ICT Business Partner Location: Greater Manchester Salary: £37,993 - £40,139 per annum The Vacancy 35 hours per week, Mondays to Fridays Closing date: 24 th April 2024 Interviews: 3rd May 2024 At MSV Housing we're committed to making sure our customers have good quality safe homes and all our staff are key to making this happen. Due to continued growth, we are looking to recruit an ICT Business Partner with good communication, technical knowledge and problem-solving skills to join our established team. Our key focus is to align our group housing management system and core business applications and processes to improve customer outcomes and data management. This is a new position reporting to our Lead ICT Business Partner. Our ICT Business Partner will work collaboratively with assigned key business areas to align systems and processes to provide effective and efficient ways of working identifying areas of improvement and ensure delivery and implementation of successful projects. What will our ICT Business Partner do; With good communication skills our ICT Business Partner will build effective relationships with key stakeholders in the business providing sound technical knowledge and advise to improve processes and data collection. Assisting with implementation of changes to the day-to-day administration of our housing management system, mobile applications and other core business applications. Working collaboratively within the wider ICT Team, utilising a sound technical knowledge and a problematic approach to provide support to the ICT Service Delivery team regarding incidents with our housing management system. Our ICT Business Partner assist in the delivery of testing new or upgrade application modules seeking appropriate user acceptance, applying security and patch updates in line with our schedules/ industry standards and creation of user documentation for new systems and completing regular reviews for any application updates / changes. This is an exciting role where the successful candidate can make a significate difference to the service we offer our customers. What we are looking for; ICT related qualification or relevant experience of working in an IT and Applications role Experience of providing 1st Line application support Experience of implementing ICT projects and change tasks, to assist in the delivery of a number of key changes and projects in the months / years ahead. Experience of providing good customer service with problem solving skills. Good communication skills with the ability to relate with members of staff and outside organisations at all levels. Commercial awareness to understand business processes and interpret customer requirements, keeping abreast and able to advise on changes in technology. We offer a range of great benefits including: Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. Interviews are scheduled to take place on 3rd May 2024 however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role.
Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe. Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart. When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees. Meet the team behind this journey At DeepL, we're embarking on an exciting adventure to build out our People & Culture team to match our ambitious growth plans and at the heart of this journey is our People Partnering team. As the Head of People Partnering, you will lead a team of People Partners globally, aswell as acting as a People Partner to senior stakeholders. You will also lead the implementation of the People & Culture strategy across the company, bringing to life our mission of being strategic partners that create world-class experiences. Your responsibilities Responsible for leading and developing our People Partnering function at DeepL, demonstrating the importance and strategic impact this function can bring to the company Be a trusted and strategic partner to our senior stakeholders proactively partnering with them to contribute to the leadership and strategic direction of the company You will play a key role in developing the People & Culture strategy to deliver impact, drive change, implement new initiatives, that enable the strategic agenda for the company Lead the implementation and facilitation of the employee lifecycle strategy, supporting the business to build a high performing and continuous improvement culture Coach and lead Global HR policy interpretation and where needed ER and its application Partner with our CoE teams with proactive feedback that enhances the impact and delivery of our programs, that improve our KPI's and people metrics (such as: engagement, absence, retention, internal development, recruitment and productivity) to constantly improve our operating model Lead our workforce planning agenda to gain visibility and control of headcount reporting, in partnership with People Ops and Finance What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together Remote work, flexible hours : whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity Comprehensive health insurance : your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally Annual learning budget : because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up Qualities we look for Extended experience of business partnering, in a fast-paced, high change, scale up environment Influential business partner with the ability to work closely with senior management and key stakeholders across our business to inspire, influence, and shape the future Strong people management skills, ability to coach and get the best from others Role model our Values and have an appetite for developing company culture Demonstrate commercial awareness, strong understanding of business acumen to maximise influence Collaborative, able to partner with centres of excellence to develop and implement initiatives that develop capability, talent identification and culture Strong decision making and ability to lead projects and change programs at a company level Demonstrate the capability to self-prioritise and manage a complex and changing workload with the ability to meet changing and varying deadlines Excellent communication, interpersonal and relationship building skills If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! Please make sure to send your application in English.
Apr 19, 2024
Full time
Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe. Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart. When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees. Meet the team behind this journey At DeepL, we're embarking on an exciting adventure to build out our People & Culture team to match our ambitious growth plans and at the heart of this journey is our People Partnering team. As the Head of People Partnering, you will lead a team of People Partners globally, aswell as acting as a People Partner to senior stakeholders. You will also lead the implementation of the People & Culture strategy across the company, bringing to life our mission of being strategic partners that create world-class experiences. Your responsibilities Responsible for leading and developing our People Partnering function at DeepL, demonstrating the importance and strategic impact this function can bring to the company Be a trusted and strategic partner to our senior stakeholders proactively partnering with them to contribute to the leadership and strategic direction of the company You will play a key role in developing the People & Culture strategy to deliver impact, drive change, implement new initiatives, that enable the strategic agenda for the company Lead the implementation and facilitation of the employee lifecycle strategy, supporting the business to build a high performing and continuous improvement culture Coach and lead Global HR policy interpretation and where needed ER and its application Partner with our CoE teams with proactive feedback that enhances the impact and delivery of our programs, that improve our KPI's and people metrics (such as: engagement, absence, retention, internal development, recruitment and productivity) to constantly improve our operating model Lead our workforce planning agenda to gain visibility and control of headcount reporting, in partnership with People Ops and Finance What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together Remote work, flexible hours : whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity Comprehensive health insurance : your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally Annual learning budget : because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up Qualities we look for Extended experience of business partnering, in a fast-paced, high change, scale up environment Influential business partner with the ability to work closely with senior management and key stakeholders across our business to inspire, influence, and shape the future Strong people management skills, ability to coach and get the best from others Role model our Values and have an appetite for developing company culture Demonstrate commercial awareness, strong understanding of business acumen to maximise influence Collaborative, able to partner with centres of excellence to develop and implement initiatives that develop capability, talent identification and culture Strong decision making and ability to lead projects and change programs at a company level Demonstrate the capability to self-prioritise and manage a complex and changing workload with the ability to meet changing and varying deadlines Excellent communication, interpersonal and relationship building skills If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! Please make sure to send your application in English.
Job Title: Project Manager Team Lead Location: Wallingford Salary: £50 - £55 + Benefits IMMEDIATE INTERVIEWS Job Description Evolve Recruitment are looking to hire for our client who are a dynamic and innovative event software company, committed to delivering exceptional software and services to our clients. This position will work closely alongside the Managing Director to strategically drive the company's growth initiatives. In addition to office work, you will occasionally need to conduct site visits and attend client meetings. You will also provide support to onsite delivery teams when necessary. The company mainly operates within Europe and North America though has global operations. The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery. Have a real desire to learn and be the best.The Project Manager Team Leader will administer and manage the delivery of the software and services through the complete event project management life cycle from the end of the sales process to post-event reporting. They will report directly to the Managing Director.Responsibilities Lead and develop a team of people to deliver exceptional Professional Services through effective operational service management Establish an energetic and customer-centric culture of continuous improvement within the Project Management team Develop and implement operational and personnel development plans within your team to enhance our service. Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times. Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations. Working with the Operations Director, understand and contribute to the Professional Services ratio and support in forecasting and driving revenue recognition. Report weekly/monthly on the activities of the Professional Services team and the wider Customer Experience. Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner. Manage and continually improve customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires. Set agreed installation satisfaction targets within the team and with other departments. Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.Qualifications Proven experience in project management and business growth strategies. Excellent leadership and team management skills. Strong analytical and data-driven decision-making abilities. Effective communication and interpersonal skills. Strategic thinking and the ability to work collaboratively.Personal Characteristics A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team. The energy and passion for delivering exceptional customer service. Remain approachable, calm and clear when under pressure. Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process. Proven ability to effectively prioritise and resolve complex client concerns and issues both individually and for and on behalf of a team. Excellent, effective and clear written and oral communication skills with customers, partners and colleagues. A high level of interpersonal savvy with the ability to build relationships and obtain results from people at all level of a business; from CEOs to receptionists. An appreciation and empathy for non-technical customers in a fast paced, consumer- facing environment. Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.Competencies Organising Customer Focus Approachability Drive for Results Written Communications Priority Setting Planning Technical LearningYou are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Apr 19, 2024
Full time
Job Title: Project Manager Team Lead Location: Wallingford Salary: £50 - £55 + Benefits IMMEDIATE INTERVIEWS Job Description Evolve Recruitment are looking to hire for our client who are a dynamic and innovative event software company, committed to delivering exceptional software and services to our clients. This position will work closely alongside the Managing Director to strategically drive the company's growth initiatives. In addition to office work, you will occasionally need to conduct site visits and attend client meetings. You will also provide support to onsite delivery teams when necessary. The company mainly operates within Europe and North America though has global operations. The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery. Have a real desire to learn and be the best.The Project Manager Team Leader will administer and manage the delivery of the software and services through the complete event project management life cycle from the end of the sales process to post-event reporting. They will report directly to the Managing Director.Responsibilities Lead and develop a team of people to deliver exceptional Professional Services through effective operational service management Establish an energetic and customer-centric culture of continuous improvement within the Project Management team Develop and implement operational and personnel development plans within your team to enhance our service. Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times. Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations. Working with the Operations Director, understand and contribute to the Professional Services ratio and support in forecasting and driving revenue recognition. Report weekly/monthly on the activities of the Professional Services team and the wider Customer Experience. Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner. Manage and continually improve customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires. Set agreed installation satisfaction targets within the team and with other departments. Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.Qualifications Proven experience in project management and business growth strategies. Excellent leadership and team management skills. Strong analytical and data-driven decision-making abilities. Effective communication and interpersonal skills. Strategic thinking and the ability to work collaboratively.Personal Characteristics A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team. The energy and passion for delivering exceptional customer service. Remain approachable, calm and clear when under pressure. Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process. Proven ability to effectively prioritise and resolve complex client concerns and issues both individually and for and on behalf of a team. Excellent, effective and clear written and oral communication skills with customers, partners and colleagues. A high level of interpersonal savvy with the ability to build relationships and obtain results from people at all level of a business; from CEOs to receptionists. An appreciation and empathy for non-technical customers in a fast paced, consumer- facing environment. Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.Competencies Organising Customer Focus Approachability Drive for Results Written Communications Priority Setting Planning Technical LearningYou are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
OUR IMPACT Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm's culture of compliance. Compliance accomplishes these through the firm's enterprise-wide compliance risk management program. As an independent control function and part of the firm's second line of defense, Compliance assesses the firm's compliance, regulatory and reputational risk; monitors for compliance with new or amended laws, rules and regulations; designs and implements controls, policies, procedures and training; conducts independent testing; investigates, surveils and monitors for compliance risks and breaches; and leads the firm's responses to regulatory examinations, audits and inquiries. You'll be part of a team with members from a wide range of academic and professional backgrounds, such as law, accounting, sales, and trading. We look for those who possess sound judgment, curiosity, and are able to adapt to a changing regulatory landscape. YOUR IMPACT This is a Team Manager role with a primary focus on strategic uplifts within the AM Compliance program. The role will include leading a team, and collaborating with the broader AM Compliance team, to enhance aspects of the Compliance program, implementing new regulations and representing Compliance in supporting new business initiatives. In addition, the role's primary function, other areas of responsibilities include providing compliance advisory services covering portfolio management, trading, sales and marketing activity within Goldman Sachs Asset Management International ("GSAM") based in London, where GSAM is part of Asset Management ("AM"). The successful candidate will work with business partners, Legal and Compliance colleagues in connection with helping to respond to regulatory requests, respond to compliance queries from the business, uplift compliance program in response to regulatory reform, perform surveillance and forensic reviews, train the business in compliance matters, participate in policy updates and drafting, conduct marketing material sign off, and advise on sales activity. You will need the following: Ability to work as part of a team of Compliance professionals as well as lead on various Compliance matters and projects Good familiarity with all aspects of Asset Management Compliance Represent Compliance on projects such as new activities, new products or regulatory reform Understanding of Compliance programs and development and implementation of those programmes Production of materials and presentation of those to senior firm committees and/or board Ability to deal with senior business personnel and deliver good compliance outcomes in time constrained situations RESPONSIBILITIES Compliance advisory on investing activity and associated governance requirements Compliance advisory regarding global asset management marketing and distribution questions and Asset Management digital strategy, including review of marketing materials Compliance advisory on new AM fund launch projects Prepare, organise and deliver compliance trainings Participate in the review and evaluation of new instruments and vehicles to identify compliance issues and surveillance needs Lead and manage strategic Compliance projects, including Compliance enhancement, business initiatives and regulatory reform Participate in compliance working groups for firm strategic initiatives Compliance monitoring of any aspects of FCA regulations, and other international regulators, as part of general monitoring or forensic review work Develop and draft compliance policies and procedures, outlining firm policies, regulations and best practices Miscellaneous projects as required REQUIREMENTS 5+ years compliance experience in asset management Risk and control focused individual with excellent judgment Knowledge of investment instruments including derivatives General compliance knowledge and familiarity with FCA regulations, MiFID, UCITS and AIFM Directives, ELTIF regulation. Knowledge of CSSF, CBI, BaFin, SEC, Investment Adviser's Act, Investment Company Act, ERISA is helpful but not required. Effective analytical and organizational skills Strong verbal and written communication skills Ability to handle multiple tasks with attention to detail and work under pressure Ability to work both independently and as part of a team Graduate equivalent education (Preferred) ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
Apr 19, 2024
Full time
OUR IMPACT Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm's culture of compliance. Compliance accomplishes these through the firm's enterprise-wide compliance risk management program. As an independent control function and part of the firm's second line of defense, Compliance assesses the firm's compliance, regulatory and reputational risk; monitors for compliance with new or amended laws, rules and regulations; designs and implements controls, policies, procedures and training; conducts independent testing; investigates, surveils and monitors for compliance risks and breaches; and leads the firm's responses to regulatory examinations, audits and inquiries. You'll be part of a team with members from a wide range of academic and professional backgrounds, such as law, accounting, sales, and trading. We look for those who possess sound judgment, curiosity, and are able to adapt to a changing regulatory landscape. YOUR IMPACT This is a Team Manager role with a primary focus on strategic uplifts within the AM Compliance program. The role will include leading a team, and collaborating with the broader AM Compliance team, to enhance aspects of the Compliance program, implementing new regulations and representing Compliance in supporting new business initiatives. In addition, the role's primary function, other areas of responsibilities include providing compliance advisory services covering portfolio management, trading, sales and marketing activity within Goldman Sachs Asset Management International ("GSAM") based in London, where GSAM is part of Asset Management ("AM"). The successful candidate will work with business partners, Legal and Compliance colleagues in connection with helping to respond to regulatory requests, respond to compliance queries from the business, uplift compliance program in response to regulatory reform, perform surveillance and forensic reviews, train the business in compliance matters, participate in policy updates and drafting, conduct marketing material sign off, and advise on sales activity. You will need the following: Ability to work as part of a team of Compliance professionals as well as lead on various Compliance matters and projects Good familiarity with all aspects of Asset Management Compliance Represent Compliance on projects such as new activities, new products or regulatory reform Understanding of Compliance programs and development and implementation of those programmes Production of materials and presentation of those to senior firm committees and/or board Ability to deal with senior business personnel and deliver good compliance outcomes in time constrained situations RESPONSIBILITIES Compliance advisory on investing activity and associated governance requirements Compliance advisory regarding global asset management marketing and distribution questions and Asset Management digital strategy, including review of marketing materials Compliance advisory on new AM fund launch projects Prepare, organise and deliver compliance trainings Participate in the review and evaluation of new instruments and vehicles to identify compliance issues and surveillance needs Lead and manage strategic Compliance projects, including Compliance enhancement, business initiatives and regulatory reform Participate in compliance working groups for firm strategic initiatives Compliance monitoring of any aspects of FCA regulations, and other international regulators, as part of general monitoring or forensic review work Develop and draft compliance policies and procedures, outlining firm policies, regulations and best practices Miscellaneous projects as required REQUIREMENTS 5+ years compliance experience in asset management Risk and control focused individual with excellent judgment Knowledge of investment instruments including derivatives General compliance knowledge and familiarity with FCA regulations, MiFID, UCITS and AIFM Directives, ELTIF regulation. Knowledge of CSSF, CBI, BaFin, SEC, Investment Adviser's Act, Investment Company Act, ERISA is helpful but not required. Effective analytical and organizational skills Strong verbal and written communication skills Ability to handle multiple tasks with attention to detail and work under pressure Ability to work both independently and as part of a team Graduate equivalent education (Preferred) ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
Antalis has a challenging and exciting opportunity to join the Logistics Operational Team as a Shift Manager as we undertake a number of changes to improve the efficiency and effectiveness of our logistics operations at our UK head office and main Central Distribution Centre (CDC) in Coalville. We're looking for a highly organised and driven individual with proven management and leadership skills who will manage the operation on the shift. About the Role As Shift Manager, you will be controlling all logistics resources in a safe, efficient, and effective manner - providing the best service possible for our stakeholders and customers. This Shift Manager will be working the PM shift from 2:00pm to10:00pm. This role would suit candidates with experience in logistics or warehousing as a Shift Manager, Warehouse Supervisor, Warehouse Manager, Logistics Manager, or in a similar role. Responsibilities of the Role Control and maintain a safe working environment across the shift, ensuring compliance with statutory law and Antalis safety standards. Plan, organise, and review the activities and resources of the outbound warehouse operation to meet business plans and operational requirements. Monitor through achievement of the budget plan. Achieve agreed service levels through performance assessments and business targets, allowing for maintaining and monitoring the effectiveness of the shift. Develop and implement improvements where necessary. Provide information regarding quantitative and qualitative performance measures of the shift by means of regular and ad hoc reports, enabling the CDC Operations Manager to determine or adjust processes/policy. Provide leadership to the shift operations team to achieve set targets. Control discipline, attendance, and performance levels in line with company policy. Establish and provide effective communication channels across all other Antalis Regional Distribution Centres (RDCs), 3PL partners, all internal Antalis Departments (Sales etc.), the other shifts within the CDC, as well as the outbound night shift operation and cross-functionally to ensure achievement of the business plan. Identify problems/opportunities across all processes, procedures, and/or systems, make proposals for improvement and implement these recommendations. Assess, develop, and lead training requirements for the shift in conjunction with the Training Manager. Benefits Generous bonus scheme A commitment to your training and development Company contributory pension and Life Assurance Subsidised canteen Flexible buy/sell holiday scheme Eye care vouchers Essential Skills Exposure to a Trade Union environment Ability to lead and manage a sizeable multi-discipline team Experience in managing budgets, cost control, and financial accounting Strong IT skills and competent in the use of Warehouse Management Systems (ideally Manhattan), Business Management Systems, as well as Microsoft Excel & Word Analytical and organised in approach Change management skills Excellent communication/listening skills Apply for this Shift Manager role today to contribute your skills to our market-leading business. About Company Antalis is a global and market-leading distributor of paper, packaging, and visual communication products. In simple terms, we design, source, purchase, store, sell, and deliver a range of the above products, and we are the biggest at what we do in Europe. Our Head Office is in Leicestershire, and we have a number of regional branches for our local teams. You probably touch our products most days without even knowing it. This is a great opportunity to join an innovative company that puts the customer at the heart of everything we do.
Apr 19, 2024
Full time
Antalis has a challenging and exciting opportunity to join the Logistics Operational Team as a Shift Manager as we undertake a number of changes to improve the efficiency and effectiveness of our logistics operations at our UK head office and main Central Distribution Centre (CDC) in Coalville. We're looking for a highly organised and driven individual with proven management and leadership skills who will manage the operation on the shift. About the Role As Shift Manager, you will be controlling all logistics resources in a safe, efficient, and effective manner - providing the best service possible for our stakeholders and customers. This Shift Manager will be working the PM shift from 2:00pm to10:00pm. This role would suit candidates with experience in logistics or warehousing as a Shift Manager, Warehouse Supervisor, Warehouse Manager, Logistics Manager, or in a similar role. Responsibilities of the Role Control and maintain a safe working environment across the shift, ensuring compliance with statutory law and Antalis safety standards. Plan, organise, and review the activities and resources of the outbound warehouse operation to meet business plans and operational requirements. Monitor through achievement of the budget plan. Achieve agreed service levels through performance assessments and business targets, allowing for maintaining and monitoring the effectiveness of the shift. Develop and implement improvements where necessary. Provide information regarding quantitative and qualitative performance measures of the shift by means of regular and ad hoc reports, enabling the CDC Operations Manager to determine or adjust processes/policy. Provide leadership to the shift operations team to achieve set targets. Control discipline, attendance, and performance levels in line with company policy. Establish and provide effective communication channels across all other Antalis Regional Distribution Centres (RDCs), 3PL partners, all internal Antalis Departments (Sales etc.), the other shifts within the CDC, as well as the outbound night shift operation and cross-functionally to ensure achievement of the business plan. Identify problems/opportunities across all processes, procedures, and/or systems, make proposals for improvement and implement these recommendations. Assess, develop, and lead training requirements for the shift in conjunction with the Training Manager. Benefits Generous bonus scheme A commitment to your training and development Company contributory pension and Life Assurance Subsidised canteen Flexible buy/sell holiday scheme Eye care vouchers Essential Skills Exposure to a Trade Union environment Ability to lead and manage a sizeable multi-discipline team Experience in managing budgets, cost control, and financial accounting Strong IT skills and competent in the use of Warehouse Management Systems (ideally Manhattan), Business Management Systems, as well as Microsoft Excel & Word Analytical and organised in approach Change management skills Excellent communication/listening skills Apply for this Shift Manager role today to contribute your skills to our market-leading business. About Company Antalis is a global and market-leading distributor of paper, packaging, and visual communication products. In simple terms, we design, source, purchase, store, sell, and deliver a range of the above products, and we are the biggest at what we do in Europe. Our Head Office is in Leicestershire, and we have a number of regional branches for our local teams. You probably touch our products most days without even knowing it. This is a great opportunity to join an innovative company that puts the customer at the heart of everything we do.
Our client has an exciting opportunity for a Senior Marketing Executive to join their team. Location: Halifax, UK Salary: £40K PA Job Type: Full-time, Permanent About The Company: Our client is a thriving online retail company based in Halifax, dedicated to offering a wide range of high-quality products to customers across the UK. With a commitment to innovation, customer satisfaction, and continuous growth, they are seeking a talented and experienced Senior Marketing Executive to join their dynamic team. Senior Marketing Executive The Role: Our client is looking for a Senior Marketing Executive to develop and implement effective marketing campaigns, drive brand awareness, customer engagement, and sales growth. Senior Marketing Executive Key Responsibilities: - Developing and executing comprehensive marketing strategies to achieve business objectives and KPIs - Planning and implementing multi-channel marketing campaigns, including digital, social media, email, and traditional channels - Conducting market research and competitor analysis to identify trends, opportunities, and areas for improvement - Collaborating with cross-functional teams to ensure marketing initiatives are aligned with business goals and brand guidelines - Creating compelling content, including copywriting, visual assets, and promotional materials, to engage target audiences and drive conversions - Managing and optimising digital marketing channels, including SEO, SEM, PPC, and social media advertising, to maximise ROI and reach - Analysing campaign performance and customer data to derive insights, identify opportunities, and inform future marketing strategies - Building and maintaining relationships with external partners, agencies, and influencers to amplify brand presence and reach - Staying abreast of industry trends, best practices, and emerging technologies to drive innovation and competitive advantage Senior Marketing Executive You: - A degree in Marketing, Business, or a related field - Proven experience (minimum 3-5 years) in a marketing role, with a focus on digital marketing and campaign management - Strong analytical skills and proficiency in data analysis tools, such as Google Analytics, to track and measure campaign performance - Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners - Creativity and a keen eye for detail, with the ability to develop innovative marketing campaigns and compelling content - Proficiency in digital marketing tools and platforms, including social media management, email marketing, and content management systems - A results-driven mindset, with a track record of delivering successful marketing campaigns and achieving measurable objectives Senior Marketing Executive Benefits: - A competitive salary package, commensurate with experience - Performance related bonus - Opportunities for career growth and development - Social events To submit your application for this exciting Senior Marketing Executive opportunity, please click Apply now.
Apr 19, 2024
Full time
Our client has an exciting opportunity for a Senior Marketing Executive to join their team. Location: Halifax, UK Salary: £40K PA Job Type: Full-time, Permanent About The Company: Our client is a thriving online retail company based in Halifax, dedicated to offering a wide range of high-quality products to customers across the UK. With a commitment to innovation, customer satisfaction, and continuous growth, they are seeking a talented and experienced Senior Marketing Executive to join their dynamic team. Senior Marketing Executive The Role: Our client is looking for a Senior Marketing Executive to develop and implement effective marketing campaigns, drive brand awareness, customer engagement, and sales growth. Senior Marketing Executive Key Responsibilities: - Developing and executing comprehensive marketing strategies to achieve business objectives and KPIs - Planning and implementing multi-channel marketing campaigns, including digital, social media, email, and traditional channels - Conducting market research and competitor analysis to identify trends, opportunities, and areas for improvement - Collaborating with cross-functional teams to ensure marketing initiatives are aligned with business goals and brand guidelines - Creating compelling content, including copywriting, visual assets, and promotional materials, to engage target audiences and drive conversions - Managing and optimising digital marketing channels, including SEO, SEM, PPC, and social media advertising, to maximise ROI and reach - Analysing campaign performance and customer data to derive insights, identify opportunities, and inform future marketing strategies - Building and maintaining relationships with external partners, agencies, and influencers to amplify brand presence and reach - Staying abreast of industry trends, best practices, and emerging technologies to drive innovation and competitive advantage Senior Marketing Executive You: - A degree in Marketing, Business, or a related field - Proven experience (minimum 3-5 years) in a marketing role, with a focus on digital marketing and campaign management - Strong analytical skills and proficiency in data analysis tools, such as Google Analytics, to track and measure campaign performance - Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners - Creativity and a keen eye for detail, with the ability to develop innovative marketing campaigns and compelling content - Proficiency in digital marketing tools and platforms, including social media management, email marketing, and content management systems - A results-driven mindset, with a track record of delivering successful marketing campaigns and achieving measurable objectives Senior Marketing Executive Benefits: - A competitive salary package, commensurate with experience - Performance related bonus - Opportunities for career growth and development - Social events To submit your application for this exciting Senior Marketing Executive opportunity, please click Apply now.
Life at GDI - Creating a world free of disinformation and its harms. Disinformation has become a business. Today's internet business models reward engagement above all else. These models monetise attention without considering the quality of the content garnering that attention, or the harm that may result. There is a robust and growing community of industry, policy, and civil society advocates pressing for reform of this ecosystem, they all need data to inform their actions. The Global Disinformation Index was born out of this need for data, specifically the need for transparent, independent neutral disinformation risk ratings across the open web. Thus, GDI was established in 2018 as a not-for-profit entity built on the three pillars of neutrality, independence and transparency. At GDI, you'll be surrounded by people who want to improve everything and support everyone around them. Our team are passionate about our mission, experts in their fields and are collaborative problem solvers. We continually strive to model the following behaviours in our interactions with others: - Positivity : Problem solver, not problem raiser. - Responsibility : Make it your problem - if it's not right, fix it. - Trustworthy : Make sure others can depend on you - If you say you are going to do it, do it. - Respect : treat everyone, especially those with whom we disagree, with courtesy and respect. GDI is seeking a highly skilled Chief Technology Officer (CTO) to set strategy and make executive technology decisions on behalf of the organisation. GDI is building the world's first global capability to assess open web news sites on the adversariality of their content. We are doing this using a combination of cutting edge machine learning and human review by intelligence analysts. Our goal over the next 3-5 years is to scale up the technology and intelligence system to enable us to accurately detect adversarial narratives on web sites, video content, and podcasts in the 35+ most common languages on the internet. Our Policy team is working with regulators in key jurisdictions to encourage the use of this sort of third party signal by technology companies. As CTO, your pivotal role is to strategically steer and leverage the intelligence, data science, engineering, and product teams towards the realisation of our global technology platform Your leadership will empower the Commercial Partners Director in driving the adoption of these invaluable datasets by technology and advertising companies worldwide. You will work directly with the CEO, acting as both a technology and business expert, making decisions impacting current and future operations. As the CTO, you will oversee all technology and technological resources, establish the technology vision, strategies, and growth plans. You will also lead our intelligence analyst team to support using Open Source Intelligence (OSINT) to perform quality assurance on our systems. Key Responsibilities Provide technical leadership across the organisation. Interface between tech team and leadership team, board of directors, on all GDI technical products, intelligence and research activities. Represent GDI technical capabilities/support commercial partnerships lead to licensees and other external constituencies (funders, policymakers, media when necessary, etc.). Drive & Support: provide the oversight to ensure all GDI technical products and infrastructure are fit for purpose, robust and scalable, and secure. Implement innovative solutions while optimising existing systems, applications, and information. Making recommendations and presenting business cases for technology initiatives and improvements. Consulting on annual operating and capital budgets for purchasing, staffing and technology operations. Manage and develop all direct reports, provide final decision-making authority over technical products and teams. Support fundraising applications by translating organisational deliverables into clear technical specifications with LoE estimates and resource requirements. Oversee product and process management, including roadmap development and deconfliction, to ensure the team has resources necessary to support organisational goals and deliverables. Innovate: Drive tech strategy, new product and feature development to ensure GDI continues to find new ways to demonetise harmful online disinformation. Ensure the implementation and enforcement of the highest technology standards. Learn: Stay apprised of latest tech developments in the space. Products: GDI builds well regarded products that: Accurately assess the risk of disinformation according to GDI's adversarial narrative framework. Provide risk data to ad tech companies enabling them to monetise content in accordance with their policies. Combine the relative strengths of human intelligence analysts and artificial intelligence. Can be commercially licensed to provide enduring revenue to support the work of the GDI. Team: Act as a role model of the "GDI Behaviours" for the technology and intelligence team at all times (Positivity, Responsibility, Trustworthy, Respect): Oversee the Data Science, Engineers, DevOps and Product functions. Maintain an active recruiting pipeline, ensuring all hires match job descriptions identified Experience and Qualifications Essential Senior: 5-10 years of experience in a technical position collaborating with teams of data scientists, engineers and product managers. Great people manager: Leadership roles requiring the management of significant teams from different technical disciplines. Machine learning expert: An aptitude for technology innovation, especially in advanced machine learning fields. Experience with Natural Language Processing (NLP), especially large language models (LLMs) is preferred. OSINT understanding: experience or close collaboration with teams that use OSINT techniques to investigate the internet information landscape. Efficiency/scalability focus: Experience in process improvement successes, strong financial acumen. Technical fluency in python, system administration, data science tools, and cloud platforms. Excellent presentation, writing, and research skills. Tolerance for ambiguity and frequent pivots. Skills to operate effectively in a mission driven, cash constrained non profit. Preferred Professional fluency in languages other than English. Problem solver and doer; someone who just "steps up". Past experience working as part of a remote/virtual team. LOCATION Remote - Based, and right to work, in the UK, Germany, or the USA (preferably in the following states: Texas, New York, or D.C.). REPORTING TO CEO DIRECT REPORTS Lead Data Scientist, System Architect, Lead Product Manager, Lead Intelligence Analyst HOURS Working hours are flexible. Full-time (37.5 per week). As a global organisation, some flexibility for cross-time zone communication to be available for limited virtual meetings outside of office hours is required. TERMS Competitive salary benchmarked to location and expertise. Best in class healthcare and benefits for US employees. A place to be your authentic self We are virtual by design to access a rich diversity of skills, expertise, experiences, and perspectives. Our commitment to neutrality is unwavering - across all of our work around the globe. Our employees are central to ourmissionand to our impact and we know that having varied perspectives helps generate better ideas to solve the complex challenges.
Apr 19, 2024
Full time
Life at GDI - Creating a world free of disinformation and its harms. Disinformation has become a business. Today's internet business models reward engagement above all else. These models monetise attention without considering the quality of the content garnering that attention, or the harm that may result. There is a robust and growing community of industry, policy, and civil society advocates pressing for reform of this ecosystem, they all need data to inform their actions. The Global Disinformation Index was born out of this need for data, specifically the need for transparent, independent neutral disinformation risk ratings across the open web. Thus, GDI was established in 2018 as a not-for-profit entity built on the three pillars of neutrality, independence and transparency. At GDI, you'll be surrounded by people who want to improve everything and support everyone around them. Our team are passionate about our mission, experts in their fields and are collaborative problem solvers. We continually strive to model the following behaviours in our interactions with others: - Positivity : Problem solver, not problem raiser. - Responsibility : Make it your problem - if it's not right, fix it. - Trustworthy : Make sure others can depend on you - If you say you are going to do it, do it. - Respect : treat everyone, especially those with whom we disagree, with courtesy and respect. GDI is seeking a highly skilled Chief Technology Officer (CTO) to set strategy and make executive technology decisions on behalf of the organisation. GDI is building the world's first global capability to assess open web news sites on the adversariality of their content. We are doing this using a combination of cutting edge machine learning and human review by intelligence analysts. Our goal over the next 3-5 years is to scale up the technology and intelligence system to enable us to accurately detect adversarial narratives on web sites, video content, and podcasts in the 35+ most common languages on the internet. Our Policy team is working with regulators in key jurisdictions to encourage the use of this sort of third party signal by technology companies. As CTO, your pivotal role is to strategically steer and leverage the intelligence, data science, engineering, and product teams towards the realisation of our global technology platform Your leadership will empower the Commercial Partners Director in driving the adoption of these invaluable datasets by technology and advertising companies worldwide. You will work directly with the CEO, acting as both a technology and business expert, making decisions impacting current and future operations. As the CTO, you will oversee all technology and technological resources, establish the technology vision, strategies, and growth plans. You will also lead our intelligence analyst team to support using Open Source Intelligence (OSINT) to perform quality assurance on our systems. Key Responsibilities Provide technical leadership across the organisation. Interface between tech team and leadership team, board of directors, on all GDI technical products, intelligence and research activities. Represent GDI technical capabilities/support commercial partnerships lead to licensees and other external constituencies (funders, policymakers, media when necessary, etc.). Drive & Support: provide the oversight to ensure all GDI technical products and infrastructure are fit for purpose, robust and scalable, and secure. Implement innovative solutions while optimising existing systems, applications, and information. Making recommendations and presenting business cases for technology initiatives and improvements. Consulting on annual operating and capital budgets for purchasing, staffing and technology operations. Manage and develop all direct reports, provide final decision-making authority over technical products and teams. Support fundraising applications by translating organisational deliverables into clear technical specifications with LoE estimates and resource requirements. Oversee product and process management, including roadmap development and deconfliction, to ensure the team has resources necessary to support organisational goals and deliverables. Innovate: Drive tech strategy, new product and feature development to ensure GDI continues to find new ways to demonetise harmful online disinformation. Ensure the implementation and enforcement of the highest technology standards. Learn: Stay apprised of latest tech developments in the space. Products: GDI builds well regarded products that: Accurately assess the risk of disinformation according to GDI's adversarial narrative framework. Provide risk data to ad tech companies enabling them to monetise content in accordance with their policies. Combine the relative strengths of human intelligence analysts and artificial intelligence. Can be commercially licensed to provide enduring revenue to support the work of the GDI. Team: Act as a role model of the "GDI Behaviours" for the technology and intelligence team at all times (Positivity, Responsibility, Trustworthy, Respect): Oversee the Data Science, Engineers, DevOps and Product functions. Maintain an active recruiting pipeline, ensuring all hires match job descriptions identified Experience and Qualifications Essential Senior: 5-10 years of experience in a technical position collaborating with teams of data scientists, engineers and product managers. Great people manager: Leadership roles requiring the management of significant teams from different technical disciplines. Machine learning expert: An aptitude for technology innovation, especially in advanced machine learning fields. Experience with Natural Language Processing (NLP), especially large language models (LLMs) is preferred. OSINT understanding: experience or close collaboration with teams that use OSINT techniques to investigate the internet information landscape. Efficiency/scalability focus: Experience in process improvement successes, strong financial acumen. Technical fluency in python, system administration, data science tools, and cloud platforms. Excellent presentation, writing, and research skills. Tolerance for ambiguity and frequent pivots. Skills to operate effectively in a mission driven, cash constrained non profit. Preferred Professional fluency in languages other than English. Problem solver and doer; someone who just "steps up". Past experience working as part of a remote/virtual team. LOCATION Remote - Based, and right to work, in the UK, Germany, or the USA (preferably in the following states: Texas, New York, or D.C.). REPORTING TO CEO DIRECT REPORTS Lead Data Scientist, System Architect, Lead Product Manager, Lead Intelligence Analyst HOURS Working hours are flexible. Full-time (37.5 per week). As a global organisation, some flexibility for cross-time zone communication to be available for limited virtual meetings outside of office hours is required. TERMS Competitive salary benchmarked to location and expertise. Best in class healthcare and benefits for US employees. A place to be your authentic self We are virtual by design to access a rich diversity of skills, expertise, experiences, and perspectives. Our commitment to neutrality is unwavering - across all of our work around the globe. Our employees are central to ourmissionand to our impact and we know that having varied perspectives helps generate better ideas to solve the complex challenges.
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. Are you a visionary Data Scientist ready to take on a pivotal role in shaping the future of energy innovation? E.ON Next is seeking an exceptional individual to join our team as a Senior Data Scientist. If you have a proven track record of managing end-to-end projects, a knack for communicating complex technical concepts to non-technical stakeholders, and expertise in predictive modeling, segmentation, and AI, we want to hear from you! At E.ON Next, you'll have the opportunity to leverage your skills in Databricks and PySpark to tackle operational and customer experience-related challenges, driving impactful solutions in a dynamic and collaborative environment. Join us in revolutionising the energy sector and building a sustainable future for generations to come. Apply now to embark on an exciting journey with E.ON Next! We have a broad remit and are recruiting across different business areas. Our projects can range from very complex analyses, to machine learning models, to automated AI solutions developed and deployed in the cloud. As a Senior Data Scientist at E.ON Next, you will be at the forefront of transforming raw data into actionable insights that drive business growth and enhance customer satisfaction. Your primary responsibilities will include: Managing end-to-end data science projects, from problem formulation to model deployment. Effectively communicating complex technical concepts to non-technical stakeholders and fostering strong business partnerships. Leveraging predictive modeling, segmentation techniques, and advanced AI algorithms to unlock valuable insights. Demonstrating proficiency in Databricks and PySpark to streamline data processing and analysis. A taste of what you'll be doing: Consultative Leadership: Build a strategic understanding of the business, employ a consultative approach to distil complex requirements into robust data science models such as regression and propensity models, time-series modelling, ensemble methods, or neural networks for optimal decision-making. Spearhead initiatives with cross-functional stakeholders. Opportunity Identification: Partner with business stakeholders to unearth untapped data science applications utilising the latest techniques (e.g. NLP and Gen AI). Impact Driven: Act as the go-to authority for data products and advanced algorithmic solutions. Your expertise will span from classical models to modern Machine Learning techniques. You can flex what you know to fit the situation and add business value. Insightful Storytelling: Masterful in elucidating complex data narratives through sophisticated visualisations and dashboards, targeting senior-level stakeholders with clarity and impact. You can translate the model output into actionable insights. Technical Project Leadership: Take command of intricate data projects from end-to-end, employing best practice principles from data wrangling to model tuning and deployment. Oversee these from inception to completion with minimal oversight. Talent Development: Actively coach and mentor more junior data scientists. Foster a culture of innovation, best practices, and peer-review within the team. A bit about you: Minimum 4 years' hands-on experience as a Data Scientist Proven experience managing projects end-to-end, with tangible results. Strong communication skills with the ability to engage with non-technical stakeholders. Expertise in predictive modeling, segmentation, and AI techniques. Proficiency in Databricks and PySpark for data manipulation and analysis. Experience solving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis. BSc or MSc in a quantitative discipline eg. Statistics, Mathematics, Physics, Machine Learning Deep expertise in Python (production-level) and SQL Proficiency in machine learning libraries (eg. Pandas, scikit-learn, TensorFlow) and experience with MLOps frameworks for model deployment Strong visualisation skills including experience with Tableau Familiarity with Git-based source control methodologies, including branching and pull requests Exceptional communication skills; you can make complex messages digestible to different audiences and influence colleagues, collaborators, and stakeholders Bonus points for: While not mandatory, familiarity with the energy sector would be advantageous. Here's what else you need to know Closing date - Thursday 25th April 2024 We'll have regular team socials and lively team chats Competitive salary Location - London with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day of for your birthday off if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
Apr 19, 2024
Full time
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. Are you a visionary Data Scientist ready to take on a pivotal role in shaping the future of energy innovation? E.ON Next is seeking an exceptional individual to join our team as a Senior Data Scientist. If you have a proven track record of managing end-to-end projects, a knack for communicating complex technical concepts to non-technical stakeholders, and expertise in predictive modeling, segmentation, and AI, we want to hear from you! At E.ON Next, you'll have the opportunity to leverage your skills in Databricks and PySpark to tackle operational and customer experience-related challenges, driving impactful solutions in a dynamic and collaborative environment. Join us in revolutionising the energy sector and building a sustainable future for generations to come. Apply now to embark on an exciting journey with E.ON Next! We have a broad remit and are recruiting across different business areas. Our projects can range from very complex analyses, to machine learning models, to automated AI solutions developed and deployed in the cloud. As a Senior Data Scientist at E.ON Next, you will be at the forefront of transforming raw data into actionable insights that drive business growth and enhance customer satisfaction. Your primary responsibilities will include: Managing end-to-end data science projects, from problem formulation to model deployment. Effectively communicating complex technical concepts to non-technical stakeholders and fostering strong business partnerships. Leveraging predictive modeling, segmentation techniques, and advanced AI algorithms to unlock valuable insights. Demonstrating proficiency in Databricks and PySpark to streamline data processing and analysis. A taste of what you'll be doing: Consultative Leadership: Build a strategic understanding of the business, employ a consultative approach to distil complex requirements into robust data science models such as regression and propensity models, time-series modelling, ensemble methods, or neural networks for optimal decision-making. Spearhead initiatives with cross-functional stakeholders. Opportunity Identification: Partner with business stakeholders to unearth untapped data science applications utilising the latest techniques (e.g. NLP and Gen AI). Impact Driven: Act as the go-to authority for data products and advanced algorithmic solutions. Your expertise will span from classical models to modern Machine Learning techniques. You can flex what you know to fit the situation and add business value. Insightful Storytelling: Masterful in elucidating complex data narratives through sophisticated visualisations and dashboards, targeting senior-level stakeholders with clarity and impact. You can translate the model output into actionable insights. Technical Project Leadership: Take command of intricate data projects from end-to-end, employing best practice principles from data wrangling to model tuning and deployment. Oversee these from inception to completion with minimal oversight. Talent Development: Actively coach and mentor more junior data scientists. Foster a culture of innovation, best practices, and peer-review within the team. A bit about you: Minimum 4 years' hands-on experience as a Data Scientist Proven experience managing projects end-to-end, with tangible results. Strong communication skills with the ability to engage with non-technical stakeholders. Expertise in predictive modeling, segmentation, and AI techniques. Proficiency in Databricks and PySpark for data manipulation and analysis. Experience solving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis. BSc or MSc in a quantitative discipline eg. Statistics, Mathematics, Physics, Machine Learning Deep expertise in Python (production-level) and SQL Proficiency in machine learning libraries (eg. Pandas, scikit-learn, TensorFlow) and experience with MLOps frameworks for model deployment Strong visualisation skills including experience with Tableau Familiarity with Git-based source control methodologies, including branching and pull requests Exceptional communication skills; you can make complex messages digestible to different audiences and influence colleagues, collaborators, and stakeholders Bonus points for: While not mandatory, familiarity with the energy sector would be advantageous. Here's what else you need to know Closing date - Thursday 25th April 2024 We'll have regular team socials and lively team chats Competitive salary Location - London with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day of for your birthday off if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £29,250 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Due to our late finishing hours, we suggest that applicants are within a 45-minute commuting distance from the centre they are applying to. Free on-site parking is available at this centre. Please note: Proof of eligibility to work in the UK will be required. Unfortunately, we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self-declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £29,250.00Yr. - GBP £29,250.00Yr.
Apr 19, 2024
Full time
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £29,250 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Due to our late finishing hours, we suggest that applicants are within a 45-minute commuting distance from the centre they are applying to. Free on-site parking is available at this centre. Please note: Proof of eligibility to work in the UK will be required. Unfortunately, we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self-declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £29,250.00Yr. - GBP £29,250.00Yr.
About Us Initiative unlocks business growth for the world's most ambitious brands. We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world. Department Overview The Partnerships team is the next generation marketplace team of experts that identify , broker and manage the relationship between media, partners and culture vehicles for a given brand. This team leads partner evaluations, makes strategic investment recommendations and manages in-market KPIs. Partnerships works closely with Strategy and Communications Design to bring communications experiences to life and drive innovation. This team ensures we are supporting and executing against the overall corporate initiatives as well as drive maximum value for our clients. Role Description The Associate in Partnerships is an entry level position within Initiative requiring an eager, proactive and energetic person who is interested in beginning a career in media. The Associate is an important position within the integrated investment process and supports the team as they build a go to market approach for multiple media types. The focus for this role will be around Print & Cinema. This person should like working with numbers, have great communication skills, work well in a team environment and have a level of curiosity that infects the entire team that works with you on campaigns. Key Responsibilities Client Maintain client's schedule/plans in accordance with their goals Respond to client requests proactively Internal Proactively seek out mentorship and learning from other Discipline leaders at Initiative (Strategy, Analytics, Communications Design, Client Advice) Attend company events and department wide meetings Learn key programs and tools Build strong relationships with key media partners and share key updates with the team Distribute, collect, manage and organise internal documentation and requests Assist in reporting and tracking budgets, savings and value, ensuring accuracy for internal team Assist in evaluating partner proposals Responsible for smooth running of day-to-day activities; Stewardship, Enter buys onto Prisma and ensure system reflects accurate buys, Update buy summary documents Integral in campaign set up and execution including order letters, specs, creative rotation and billing documentation Be responsible for billing discrepancies and produce resolutions Participate in analysis and post campaign summary reports Coordination and scheduling of partner and team meetings Compilation and distribution of conference reports from status meetings Participate in departmental projects as requested Commercial Timely resolution of billing discrepancies Ensures and advocates for partner relationships P rioriti s ation : 20% Client 60% Internal 20% Commercial Key Performance Indicators (KPI's): Client Responsiveness and accuracy on client maintenance Internal Fosters strong and positive internal relationships Accurate maintenance of schedules Participates in agency and external personal growth & education initiatives Strong knowledge of buying mechanics - Prisma, tracking, posting Adherence to / use of agency processes and tools Commercial Align with billing timelines Ensures and advocates for agency partner relationships Desired Skills & Experience Proficiency with Microsoft programs, especially Outlook, Excel and PowerPoint Ability to communicate concisely and clearly, both written and oral Great organisational and analytical skills Proven ability to work independently and as part of an integrated team Detail-oriented, organised, conscientious, with the ability to multi-task and work well under tight deadlines in a fast-paced environment Employee Transparency At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to our Talent Inclusion Specialist Jess at if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. The Perks We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Retail discounts Electric vehicle salary sacrifice car scheme Wellbeing programme, including Headspace & flu jabs Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Independent mortgage advice Financial education Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!
Apr 19, 2024
Full time
About Us Initiative unlocks business growth for the world's most ambitious brands. We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world. Department Overview The Partnerships team is the next generation marketplace team of experts that identify , broker and manage the relationship between media, partners and culture vehicles for a given brand. This team leads partner evaluations, makes strategic investment recommendations and manages in-market KPIs. Partnerships works closely with Strategy and Communications Design to bring communications experiences to life and drive innovation. This team ensures we are supporting and executing against the overall corporate initiatives as well as drive maximum value for our clients. Role Description The Associate in Partnerships is an entry level position within Initiative requiring an eager, proactive and energetic person who is interested in beginning a career in media. The Associate is an important position within the integrated investment process and supports the team as they build a go to market approach for multiple media types. The focus for this role will be around Print & Cinema. This person should like working with numbers, have great communication skills, work well in a team environment and have a level of curiosity that infects the entire team that works with you on campaigns. Key Responsibilities Client Maintain client's schedule/plans in accordance with their goals Respond to client requests proactively Internal Proactively seek out mentorship and learning from other Discipline leaders at Initiative (Strategy, Analytics, Communications Design, Client Advice) Attend company events and department wide meetings Learn key programs and tools Build strong relationships with key media partners and share key updates with the team Distribute, collect, manage and organise internal documentation and requests Assist in reporting and tracking budgets, savings and value, ensuring accuracy for internal team Assist in evaluating partner proposals Responsible for smooth running of day-to-day activities; Stewardship, Enter buys onto Prisma and ensure system reflects accurate buys, Update buy summary documents Integral in campaign set up and execution including order letters, specs, creative rotation and billing documentation Be responsible for billing discrepancies and produce resolutions Participate in analysis and post campaign summary reports Coordination and scheduling of partner and team meetings Compilation and distribution of conference reports from status meetings Participate in departmental projects as requested Commercial Timely resolution of billing discrepancies Ensures and advocates for partner relationships P rioriti s ation : 20% Client 60% Internal 20% Commercial Key Performance Indicators (KPI's): Client Responsiveness and accuracy on client maintenance Internal Fosters strong and positive internal relationships Accurate maintenance of schedules Participates in agency and external personal growth & education initiatives Strong knowledge of buying mechanics - Prisma, tracking, posting Adherence to / use of agency processes and tools Commercial Align with billing timelines Ensures and advocates for agency partner relationships Desired Skills & Experience Proficiency with Microsoft programs, especially Outlook, Excel and PowerPoint Ability to communicate concisely and clearly, both written and oral Great organisational and analytical skills Proven ability to work independently and as part of an integrated team Detail-oriented, organised, conscientious, with the ability to multi-task and work well under tight deadlines in a fast-paced environment Employee Transparency At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to our Talent Inclusion Specialist Jess at if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. The Perks We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Retail discounts Electric vehicle salary sacrifice car scheme Wellbeing programme, including Headspace & flu jabs Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Independent mortgage advice Financial education Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!