One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
One of our local authority clients are currently recruiting for a Customer Service and Business Support Officer. This is a temporary contract for 3 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The post holder will be required to provide a professional, proactive, customer focused service to the organisation and all customers, both internal and external. The role will be working in one of the following areas: Libraries and face to face customer service including Registrars, Customer service including 24-hour call handling and channel shift, Business Support covering support to a range of services across the organisation, Executive and Councillor Support and Weddings, Meetings and Events services or Quality assurance and system and service development. Duties and Responsibilities To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users. Organise and maintain records and documents using the appropriate council process / system. Create documents, reports, correspondence from the information provided, using standard formats and software Utilise system information to ensure work is delivered and prioritised in order. Develop system and other tools to support delivery of work. Process expenditure requests, invoices and other financial documents, handle payments and expenses claims and other financial administration as necessary. Carry out all duties and responsibilities with reasonable care for the health and safety of self and others and report any potential hazards or unsafe practices to line manager. Act in accordance with all policies and procedures which apply to the job and understand the reasons for this. The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd.
Mar 28, 2024
Seasonal
One of our local authority clients are currently recruiting for a Customer Service and Business Support Officer. This is a temporary contract for 3 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The post holder will be required to provide a professional, proactive, customer focused service to the organisation and all customers, both internal and external. The role will be working in one of the following areas: Libraries and face to face customer service including Registrars, Customer service including 24-hour call handling and channel shift, Business Support covering support to a range of services across the organisation, Executive and Councillor Support and Weddings, Meetings and Events services or Quality assurance and system and service development. Duties and Responsibilities To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users. Organise and maintain records and documents using the appropriate council process / system. Create documents, reports, correspondence from the information provided, using standard formats and software Utilise system information to ensure work is delivered and prioritised in order. Develop system and other tools to support delivery of work. Process expenditure requests, invoices and other financial documents, handle payments and expenses claims and other financial administration as necessary. Carry out all duties and responsibilities with reasonable care for the health and safety of self and others and report any potential hazards or unsafe practices to line manager. Act in accordance with all policies and procedures which apply to the job and understand the reasons for this. The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd.
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate them. About the Role We are growing the support to our Mechanical and Electrical teams in our Liverpool branch to meet the ever-increasing needs of our expanding business. To help us achieve this we are looking for an experienced scheduler/planner to schedule all reactive and planned works, dealing with operational/client requests and escalating any issues to the Installation/Electrical Managers when required. You will need to organise and schedule the project teams, which will include organising their documentation, and ensuring that the installations are progressing as expected and completed on time. What we are looking for: Previous demonstratable experience of using a scheduling system. Knowledge of Outlook calendars, or similar programmes. Knowledge of Excel, to be able to read and amend/update data as needed. Experience of managing schedules for multiple people, clients, and location call outs. Well organised with good attention to detail, to accurately schedule people and time. Able to work under pressure, with the ability to reschedule emergency jobs at short notice and amend current schedules to accommodate last minute changes. Strong problem-solving skills, to be adaptable to changing schedules and be able to re-prioritise the urgency of jobs. Demonstrate good communication via email and phone, to accurately convey detailed information and advice in a clear and positive manner. Have confidence to deal with external demands on priorities, and effectively manage conflicting resources internally. A previous background in the hire industry (or similar) would be advantageous, but not essential. Please note, a full UK driving licence is required for this role. Selwood are pleased to offer: Competitive salary Eligible for company bonus scheme. Pension scheme with contribution based on total earnings not just salary 24 days holiday + 8 Bank Holidays Increasing annual leave entitlement with long service Support for development and training Employee assistance programme Employee discount scheme Employee referral scheme On-site parking This role is not open to Agencies - Please no calls or emails - Thank you. Workdry International Ltd is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
Mar 28, 2024
Full time
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate them. About the Role We are growing the support to our Mechanical and Electrical teams in our Liverpool branch to meet the ever-increasing needs of our expanding business. To help us achieve this we are looking for an experienced scheduler/planner to schedule all reactive and planned works, dealing with operational/client requests and escalating any issues to the Installation/Electrical Managers when required. You will need to organise and schedule the project teams, which will include organising their documentation, and ensuring that the installations are progressing as expected and completed on time. What we are looking for: Previous demonstratable experience of using a scheduling system. Knowledge of Outlook calendars, or similar programmes. Knowledge of Excel, to be able to read and amend/update data as needed. Experience of managing schedules for multiple people, clients, and location call outs. Well organised with good attention to detail, to accurately schedule people and time. Able to work under pressure, with the ability to reschedule emergency jobs at short notice and amend current schedules to accommodate last minute changes. Strong problem-solving skills, to be adaptable to changing schedules and be able to re-prioritise the urgency of jobs. Demonstrate good communication via email and phone, to accurately convey detailed information and advice in a clear and positive manner. Have confidence to deal with external demands on priorities, and effectively manage conflicting resources internally. A previous background in the hire industry (or similar) would be advantageous, but not essential. Please note, a full UK driving licence is required for this role. Selwood are pleased to offer: Competitive salary Eligible for company bonus scheme. Pension scheme with contribution based on total earnings not just salary 24 days holiday + 8 Bank Holidays Increasing annual leave entitlement with long service Support for development and training Employee assistance programme Employee discount scheme Employee referral scheme On-site parking This role is not open to Agencies - Please no calls or emails - Thank you. Workdry International Ltd is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Reference ID: 55326 Job Type: Part-time Salary: £11.38 per hour Work Location: In person Reference ID: 55326
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Reference ID: 55326 Job Type: Part-time Salary: £11.38 per hour Work Location: In person Reference ID: 55326
Optimum Recruitment Group Limited
Rotherham, Yorkshire
Optimum Recruitment Group are proud to be working with a privately owned business based in Rotherham who are looking to appoint a Senior Business Support Officer. Reporting to the Operations Manager, this role would suit an experienced business /operational support supervisor who is used to working within an SME environment. You must be highly competent in all areas of business administration management and be naturally inclined to take responsibility for ensuring a high standard of performance is achieved, applying discretion and confidentiality. You must be able to demonstrate excellent communication skills and experience in supporting to motivate a work force to achieve growth and business development; whilst still being willing and able to personally engage in any activity the business may require. You must have a sound work ethic and be able to work both independently and collaboratively. Yours duties will include: Supervise retention of the commercial business through the internal controls process, maintaining internal spreadsheets to track conversions and outstanding tasks. Supervise and support the Operations Manager by motivating the team when management are off site in order to ensure the business runs smoothly in their absence, meeting overall profit targets. Maintain a high level of confidentiality, trust and confidence, working in collaboration with the Operations Manager/Managing Director to achieve growth and development of the Company in all areas such as Admin & Sales, including customer service, employee engagement and compliance. Maintain and administer changes that are required to the systems to ensure compliance and best practice are in place. System letter amends etc. Ensure the smooth running of all IT and telecoms systems. Meet business administration requirements including support of internally based sales administration and support the team when required, in line with FCA regulatory requirements. To be a thought leader for business development and fulfil the duties and responsibilities of the role so as to inspire and encourage outstanding performance across all areas of the business. The ideal candidate for this role will be someone who has significant experience in working at management level within the financial services industry. Salary up to c 35k plus benefits. Working hours 37.5 per week, Monday to Friday. This is an office based role.
Mar 28, 2024
Full time
Optimum Recruitment Group are proud to be working with a privately owned business based in Rotherham who are looking to appoint a Senior Business Support Officer. Reporting to the Operations Manager, this role would suit an experienced business /operational support supervisor who is used to working within an SME environment. You must be highly competent in all areas of business administration management and be naturally inclined to take responsibility for ensuring a high standard of performance is achieved, applying discretion and confidentiality. You must be able to demonstrate excellent communication skills and experience in supporting to motivate a work force to achieve growth and business development; whilst still being willing and able to personally engage in any activity the business may require. You must have a sound work ethic and be able to work both independently and collaboratively. Yours duties will include: Supervise retention of the commercial business through the internal controls process, maintaining internal spreadsheets to track conversions and outstanding tasks. Supervise and support the Operations Manager by motivating the team when management are off site in order to ensure the business runs smoothly in their absence, meeting overall profit targets. Maintain a high level of confidentiality, trust and confidence, working in collaboration with the Operations Manager/Managing Director to achieve growth and development of the Company in all areas such as Admin & Sales, including customer service, employee engagement and compliance. Maintain and administer changes that are required to the systems to ensure compliance and best practice are in place. System letter amends etc. Ensure the smooth running of all IT and telecoms systems. Meet business administration requirements including support of internally based sales administration and support the team when required, in line with FCA regulatory requirements. To be a thought leader for business development and fulfil the duties and responsibilities of the role so as to inspire and encourage outstanding performance across all areas of the business. The ideal candidate for this role will be someone who has significant experience in working at management level within the financial services industry. Salary up to c 35k plus benefits. Working hours 37.5 per week, Monday to Friday. This is an office based role.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Customer Account Administrator Take a look at this exciting opportunity for a Customer Account Administrator to join a thriving operations team in Chichester. Did we mention they're a highly sought after employer? As the backbone of the business, you'll get a good insight into the wider workings of the business as you provide the team with administrative support. Perfect if you're looking for development opportunities. No two days are the same, so if you're looking for variety in a small, fun and dynamic team, this just might be the role for you! What does the role involve? Responding to internal emails and requests from Account Managers and other departments Coordinating internally with various departments regarding customer orders Processing order information on behalf of the Account Managers Providing product information and arranging for product samples to be sent Coordinate purchasing requests and all the associated administration Communicating with the wider business regarding purchase orders, allocations and quantities Attending team meetings to discuss and share information on customer activity Inputting detailed information onto the CRM system Ensuring any emails from customers are promptly responded to What are we looking for? This company is looking for a like-minded individual who shares the exceptional values of their remarkable team. To thrive in this position, you should have at least 2 years of relevant experience in an administrative or account support role. Proficiency in Microsoft Office and strong time management skills are also essential. The perfect candidate will be a collaborative team player who values cooperation, support, and respect for diverse ideas and viewpoints. Effective communication skills are a must for this role. Regular interaction with clients, colleagues, and stakeholders necessitates clear and proficient verbal and written communication. Attention to detail is crucial for managing various tasks and projects accurately and punctually. This requires excellent organisational skills and effective prioritsation abilities. A positive attitude and the capacity to work harmoniously within a team environment are vital as you ll have close collaboration with others to achieve shared objectives. Additional Information: Hours of work Monday to Friday 9am to 5pm Salary up to £25,000 depending on experience 23 days holiday rising up to 28 plus bank holidays Fun and friendly open plan office Perk box vouchers On site canteen Free car parking (you will need a car due to the location) Business casual dress code Rising pension contributions Opportunities for progression Don't miss out on the staff parties! Rafferty Resourcing: Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.
Mar 28, 2024
Full time
Customer Account Administrator Take a look at this exciting opportunity for a Customer Account Administrator to join a thriving operations team in Chichester. Did we mention they're a highly sought after employer? As the backbone of the business, you'll get a good insight into the wider workings of the business as you provide the team with administrative support. Perfect if you're looking for development opportunities. No two days are the same, so if you're looking for variety in a small, fun and dynamic team, this just might be the role for you! What does the role involve? Responding to internal emails and requests from Account Managers and other departments Coordinating internally with various departments regarding customer orders Processing order information on behalf of the Account Managers Providing product information and arranging for product samples to be sent Coordinate purchasing requests and all the associated administration Communicating with the wider business regarding purchase orders, allocations and quantities Attending team meetings to discuss and share information on customer activity Inputting detailed information onto the CRM system Ensuring any emails from customers are promptly responded to What are we looking for? This company is looking for a like-minded individual who shares the exceptional values of their remarkable team. To thrive in this position, you should have at least 2 years of relevant experience in an administrative or account support role. Proficiency in Microsoft Office and strong time management skills are also essential. The perfect candidate will be a collaborative team player who values cooperation, support, and respect for diverse ideas and viewpoints. Effective communication skills are a must for this role. Regular interaction with clients, colleagues, and stakeholders necessitates clear and proficient verbal and written communication. Attention to detail is crucial for managing various tasks and projects accurately and punctually. This requires excellent organisational skills and effective prioritsation abilities. A positive attitude and the capacity to work harmoniously within a team environment are vital as you ll have close collaboration with others to achieve shared objectives. Additional Information: Hours of work Monday to Friday 9am to 5pm Salary up to £25,000 depending on experience 23 days holiday rising up to 28 plus bank holidays Fun and friendly open plan office Perk box vouchers On site canteen Free car parking (you will need a car due to the location) Business casual dress code Rising pension contributions Opportunities for progression Don't miss out on the staff parties! Rafferty Resourcing: Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.
Customer Account Manager Are you skilled at multitasking and thrive in a fast-paced environment? We are looking for a Customer Account Manager who can handle pressure well and takes pride in completing tasks promptly. This position is located in Waterlooville and offers an opportunity to work for an exceptional company that serves customers across the South of England. About the role: This position involves communicating with customers and suppliers via phone calls (and email too). Although emailing is an option (and most things are done this way), due to time constraints during the day, making a quick phone call is preferred. We are looking for someone confident enough to handle this aspect, such as following up with a delivery provider or contacting a customer for essential order details. While sending an email might cause delays, a brief phone call can resolve matters swiftly. Managing your designated key customer accounts Speaking to your customers regarding their orders, ensuring the information relating to the order is accurate and that the customer has been quoted correctly Providing pricing and product information to your customers via email Responding to emails and taking incoming phone calls Updating the quotation system with information, such as volume, quantities and technical specifications Matching invoices with delivery notes Collaborating with the wider team regarding stock updates and deliveries Ensuring all customer information, is entered accurately on the CRM system The Person: We are looking for individuals who can bring a diverse set of strengths to the team. If you have a background in kitchen, furniture, or carpet retail settings, or if you have experience in commercial or manufacturing roles that involve order processing and managing repeat customers, we encourage you to apply. Here are some key skills and attributes we are seeking in potential candidates: Strong customer service skills: Ability to handle enquiries, resolve issues, and provide exceptional service to customers Proficiency in order management: Experience in processing orders accurately and efficiently, ensuring timely delivery and customer satisfaction Problem-solving skills: Capacity to troubleshoot issues, address customer concerns, and find solutions to meet customer needs Communication skills: Effective verbal and written communication to interact with customers, colleagues, and suppliers Team player: Willingness to collaborate with team members, support colleagues, and contribute to a positive work environment Numeracy: Having a strong grasp of numbers would be helpful for accurately calculating costs for clients (although full training is provided). Additional Information The business offers outstanding 1-2-1 training and development opportunities for those that wish to grow within their role, in addition to office hours, no weekend working and an unbeatable benefits package. Benefits: Salary up to £27,000 (depending on experience) Flexible annual leave and an additional day off for your birthday Free on-site parking Hours of work are 8.30am to 4.30pm and 9.00 to 5.00pm Monday to Friday Early finish on a Friday (1 in 3 ) and subject to business needs Pension scheme, eye care and life insurance Rafferty Resourcing: Rafferty Resourcing Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Mar 28, 2024
Full time
Customer Account Manager Are you skilled at multitasking and thrive in a fast-paced environment? We are looking for a Customer Account Manager who can handle pressure well and takes pride in completing tasks promptly. This position is located in Waterlooville and offers an opportunity to work for an exceptional company that serves customers across the South of England. About the role: This position involves communicating with customers and suppliers via phone calls (and email too). Although emailing is an option (and most things are done this way), due to time constraints during the day, making a quick phone call is preferred. We are looking for someone confident enough to handle this aspect, such as following up with a delivery provider or contacting a customer for essential order details. While sending an email might cause delays, a brief phone call can resolve matters swiftly. Managing your designated key customer accounts Speaking to your customers regarding their orders, ensuring the information relating to the order is accurate and that the customer has been quoted correctly Providing pricing and product information to your customers via email Responding to emails and taking incoming phone calls Updating the quotation system with information, such as volume, quantities and technical specifications Matching invoices with delivery notes Collaborating with the wider team regarding stock updates and deliveries Ensuring all customer information, is entered accurately on the CRM system The Person: We are looking for individuals who can bring a diverse set of strengths to the team. If you have a background in kitchen, furniture, or carpet retail settings, or if you have experience in commercial or manufacturing roles that involve order processing and managing repeat customers, we encourage you to apply. Here are some key skills and attributes we are seeking in potential candidates: Strong customer service skills: Ability to handle enquiries, resolve issues, and provide exceptional service to customers Proficiency in order management: Experience in processing orders accurately and efficiently, ensuring timely delivery and customer satisfaction Problem-solving skills: Capacity to troubleshoot issues, address customer concerns, and find solutions to meet customer needs Communication skills: Effective verbal and written communication to interact with customers, colleagues, and suppliers Team player: Willingness to collaborate with team members, support colleagues, and contribute to a positive work environment Numeracy: Having a strong grasp of numbers would be helpful for accurately calculating costs for clients (although full training is provided). Additional Information The business offers outstanding 1-2-1 training and development opportunities for those that wish to grow within their role, in addition to office hours, no weekend working and an unbeatable benefits package. Benefits: Salary up to £27,000 (depending on experience) Flexible annual leave and an additional day off for your birthday Free on-site parking Hours of work are 8.30am to 4.30pm and 9.00 to 5.00pm Monday to Friday Early finish on a Friday (1 in 3 ) and subject to business needs Pension scheme, eye care and life insurance Rafferty Resourcing: Rafferty Resourcing Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Job Type: Part-time Salary: £11.38 per hour
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Job Type: Part-time Salary: £11.38 per hour
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Job Type: Part-time Salary: £11.38 per hour Work Location: In person
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Job Type: Part-time Salary: £11.38 per hour Work Location: In person
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Marketing Project Coordinator Department Marketing and Projects Theale, Reading Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and private health sector in the UK. They are currently looking for a Project Coordinator to join their Marketing and Projects team and provide marketing, administration and project assistance based at their head office in Theale, Reading. To be considered for this role you need to have previous experience in marketing, have strong administration skills and excellent written & oral communication skills. You must also have at least 2 years UK based work experience. Purpose of the Role Provision of marketing, projects and administration assistance within the Marketing and Projects team and to the wider Business Development team Achieving goals and objectives and ensuring our records and Customer Relationship Management (CRM) system is maintained and up to date Ensures seamless support across the commercial and business development team and wider teams within the organisation Provides support to the commercial and business development team ensuring requests from internal and external customers and partners are dealt with in a timely manner Task list Marketing & Projects Carry out research to source insights and trends, product/solution development and aid content creation for the wider team Support the preparation and co-ordination of Marketing events as required Support the Marketing team with content creation and copy editing to contribute to the production of content for the internal intranet, website & social media channels Assist Marketing projects as required to meet objectives and support the strategic goals and objectives of the team To support the production and delivery of content and templates for documentation to be used by all modality areas Support with creation of reports with input from Social media channels, website (Google Analytics), SEO/SEM reports and other sources as identified To co-ordinate team and project meetings as required by the Marketing & Projects Manager and wider commercial team To support Business Development Projects as required such as, product/solution development initiatives, business case creation, research projects, process efficiency projects, modality team specific projects Assist Business Development projects as required to meet objectives and support the strategic goals and objectives of the team Co-ordinate, document and track progress of open projects, co-ordinating meetings, and supporting project activities as needed Maintain action logs for ongoing projects and chase outstanding actions Administration To be the central point of contact for information, through the management of shared mailboxes within the business development team System administration of the Customer Relationship Management (CRM) system Sales databases/CRM systems administration to ensure data is maintained, and staff using the system are trained and supported, across sales, commercial, technical, operational staff stakeholders To support business development team operational activities including coordination of meetings, preparation of agendas, take minutes and chase actions To support the Marketing & Projects Manager in the tracking of all business development activities including, but not limited to: new business procurement website communications, business development Opportunity Update and Review updates, CRM updates/reports Develop and maintain user guide documentation in line with business requirements and provide regular communications to the team and internal stakeholders Performance Indicators Delivery of tasks and projects on time and to quality in adherence with internal and external customer requirements Accuracy of information stored on CRM system Uptake of CRM system by staff and internal stakeholders through monitoring of activity and engagement Comprehensive internal and external high-quality communications All sales documentation and proposals are up to date, meet marketing brand guidelines and delivered on time Ensure quality system processes and procedures are followed Identification of business development opportunities Essential Skills Excellent team working skills Analytical skills Excellent written and oral communication Excellent self-management skills Superior integrity and discretion Presentation skills - Desirable Experience Database management experience - Desirabl e Customer Relationship Management (CRM) Database experience - Desirable Competence of MS Office suite, incl. Excel - Essential Marketing and Co-ordination experience - Desirable Experience and ability to work successfully in a multi-disciplinary and often virtual environment - Essential Healthcare technology & services industry knowledge - Desirable Qualifications Microsoft Office applications - Desirable PRINCE2 - Desirable Degree calibre - Desirable Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) Please note: An enhanced DBS check will be required for all successful candidates If you feel you have all the skills required for this position, please do not hesitate to contact us at One to One Personnel or send your CV.
Mar 28, 2024
Full time
Marketing Project Coordinator Department Marketing and Projects Theale, Reading Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and private health sector in the UK. They are currently looking for a Project Coordinator to join their Marketing and Projects team and provide marketing, administration and project assistance based at their head office in Theale, Reading. To be considered for this role you need to have previous experience in marketing, have strong administration skills and excellent written & oral communication skills. You must also have at least 2 years UK based work experience. Purpose of the Role Provision of marketing, projects and administration assistance within the Marketing and Projects team and to the wider Business Development team Achieving goals and objectives and ensuring our records and Customer Relationship Management (CRM) system is maintained and up to date Ensures seamless support across the commercial and business development team and wider teams within the organisation Provides support to the commercial and business development team ensuring requests from internal and external customers and partners are dealt with in a timely manner Task list Marketing & Projects Carry out research to source insights and trends, product/solution development and aid content creation for the wider team Support the preparation and co-ordination of Marketing events as required Support the Marketing team with content creation and copy editing to contribute to the production of content for the internal intranet, website & social media channels Assist Marketing projects as required to meet objectives and support the strategic goals and objectives of the team To support the production and delivery of content and templates for documentation to be used by all modality areas Support with creation of reports with input from Social media channels, website (Google Analytics), SEO/SEM reports and other sources as identified To co-ordinate team and project meetings as required by the Marketing & Projects Manager and wider commercial team To support Business Development Projects as required such as, product/solution development initiatives, business case creation, research projects, process efficiency projects, modality team specific projects Assist Business Development projects as required to meet objectives and support the strategic goals and objectives of the team Co-ordinate, document and track progress of open projects, co-ordinating meetings, and supporting project activities as needed Maintain action logs for ongoing projects and chase outstanding actions Administration To be the central point of contact for information, through the management of shared mailboxes within the business development team System administration of the Customer Relationship Management (CRM) system Sales databases/CRM systems administration to ensure data is maintained, and staff using the system are trained and supported, across sales, commercial, technical, operational staff stakeholders To support business development team operational activities including coordination of meetings, preparation of agendas, take minutes and chase actions To support the Marketing & Projects Manager in the tracking of all business development activities including, but not limited to: new business procurement website communications, business development Opportunity Update and Review updates, CRM updates/reports Develop and maintain user guide documentation in line with business requirements and provide regular communications to the team and internal stakeholders Performance Indicators Delivery of tasks and projects on time and to quality in adherence with internal and external customer requirements Accuracy of information stored on CRM system Uptake of CRM system by staff and internal stakeholders through monitoring of activity and engagement Comprehensive internal and external high-quality communications All sales documentation and proposals are up to date, meet marketing brand guidelines and delivered on time Ensure quality system processes and procedures are followed Identification of business development opportunities Essential Skills Excellent team working skills Analytical skills Excellent written and oral communication Excellent self-management skills Superior integrity and discretion Presentation skills - Desirable Experience Database management experience - Desirabl e Customer Relationship Management (CRM) Database experience - Desirable Competence of MS Office suite, incl. Excel - Essential Marketing and Co-ordination experience - Desirable Experience and ability to work successfully in a multi-disciplinary and often virtual environment - Essential Healthcare technology & services industry knowledge - Desirable Qualifications Microsoft Office applications - Desirable PRINCE2 - Desirable Degree calibre - Desirable Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) Please note: An enhanced DBS check will be required for all successful candidates If you feel you have all the skills required for this position, please do not hesitate to contact us at One to One Personnel or send your CV.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Job Type: Part-time Salary: £11.38 per hour Work Location: In person
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Job Type: Part-time Salary: £11.38 per hour Work Location: In person
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Job Type: Part-time Salary: £11.38 per hour Work Location: In person
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Job Type: Part-time Salary: £11.38 per hour Work Location: In person
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 38 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Job Type: Full-time Salary: £11.38 per hour
Mar 28, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 38 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Want to learn more about our benefits? You can check them out here. If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family. Job Type: Full-time Salary: £11.38 per hour
Pyramid8 are working with a national charity to recruit a Charity Partnership Manager, whose job function is to support mining charities in the South England Region with the provision of guidance regarding sustainability and business planning, funding, and good governance. The Key responsibilities of the Charity Partnership Manager are: To provide support for mining charities across the South England Region with regards to development opportunities, sustainability, funding and governance issues. To provide support to mining related regional grant making charities. To support mining charities to develop business plans and budgeting. To develop local partnership working with other voluntary sector organisations, tiers of local government and local communities. To represent the organisation with external parties, including, welfare charities, councils and local authorities as required To promote the organisations work with welfare charities through a range of marketing activities. To provide training for local charity trustees and officers, encouraging good governance and building good governance. Support the recruitment of local trustees for local mining charities. To produce high quality reports with regards to funding, activity monitoring and evaluation. To undertake monitoring and reporting regarding the work undertaken with welfare charities Experience required is: Experience of community development and / or business development. Experience of building positive relationships with a range of stakeholders including at a community level. Experience of identifying and applying for funding on a national, regional, or local level. Understanding of business planning and budgets. Proven experience of working in the charity sector with a good understanding of governance requirements and the challenges facing the sector. Proven experience in building confidence and a positive reputation with stakeholders. A valid driving licence and access to a vehicle. Flexibility to travel across a wide geographic area with occasional overnight stays
Mar 28, 2024
Full time
Pyramid8 are working with a national charity to recruit a Charity Partnership Manager, whose job function is to support mining charities in the South England Region with the provision of guidance regarding sustainability and business planning, funding, and good governance. The Key responsibilities of the Charity Partnership Manager are: To provide support for mining charities across the South England Region with regards to development opportunities, sustainability, funding and governance issues. To provide support to mining related regional grant making charities. To support mining charities to develop business plans and budgeting. To develop local partnership working with other voluntary sector organisations, tiers of local government and local communities. To represent the organisation with external parties, including, welfare charities, councils and local authorities as required To promote the organisations work with welfare charities through a range of marketing activities. To provide training for local charity trustees and officers, encouraging good governance and building good governance. Support the recruitment of local trustees for local mining charities. To produce high quality reports with regards to funding, activity monitoring and evaluation. To undertake monitoring and reporting regarding the work undertaken with welfare charities Experience required is: Experience of community development and / or business development. Experience of building positive relationships with a range of stakeholders including at a community level. Experience of identifying and applying for funding on a national, regional, or local level. Understanding of business planning and budgets. Proven experience of working in the charity sector with a good understanding of governance requirements and the challenges facing the sector. Proven experience in building confidence and a positive reputation with stakeholders. A valid driving licence and access to a vehicle. Flexibility to travel across a wide geographic area with occasional overnight stays
Are you a dynamic, results-driven professional with a passion building and maintaining relationships? If so, look no further! Autoglym is on the lookout for an exceptional Key Account Manager to join our fantastic UK Sales team. This exciting, permanent, full-time opportunity will be covering the following postcodes: ST, DE, NG, LN, WS, CV, LE, NN, PE, MK, CB, NP, IP, HP, LU, SG, CM, CO, SS, SL, KT, DA, RM, GU, RH, TN, ME, LT, BN and London. The successful candidate will need to be based within a reasonable commuting distance to perform your duties and meet the needs of the organization. So as a Key Account Manager, what will you be doing? You will be responsible for actively seeking and obtaining new business and driving development in your area via market research, prospecting, qualification, and selling Autoglym products as a preferred supplier. You will manage, build, and retain existing relationships and accounts to drive high levels of customer satisfaction and incremental sales development. Accurately manage diary & CRM data around all active and dormant prospects along with management of contract end dates to identify new and existing business opportunities. You will conduct business reviews with key existing customers and prospects to understand their evolving business needs and manage performance expectations and drive growth. So who are we looking for? Previous experience in Sales and Development is a must, as well as a strong business acumen and the ability to engage and understand the needs of customers and their business requirements. We need someone who is customer focused with excellent communication skills and the ability to work within a fast-paced team. Although not essential, previous Automotive experience would be highly advantageous. Love the job spec, sorry, who are Autoglym ? We re a leading British manufacturer of premium vehicle care and valeting products. Since 1965, we ve been talking, listening and delivering to discerning and diverse customers in over 45 countries: continually evolving and shaping the finest range of automotive care products on the planet and taking them to market in the best possible way. A people-powered enterprise that cherishes kindness and fun as well as excellence and performance. Head to our Life_at_autoglym Instagram page to find out more about and As well as an exciting opportunity, what does Autoglym have to offer? Company Car / Car allowance Team Bonus Holiday entitlement starts at 25 days (pro rata); if you need a little extra you can buy some more A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party It might be a long way off but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement Ready to rev up your career with Autoglym? Click apply today!
Mar 28, 2024
Full time
Are you a dynamic, results-driven professional with a passion building and maintaining relationships? If so, look no further! Autoglym is on the lookout for an exceptional Key Account Manager to join our fantastic UK Sales team. This exciting, permanent, full-time opportunity will be covering the following postcodes: ST, DE, NG, LN, WS, CV, LE, NN, PE, MK, CB, NP, IP, HP, LU, SG, CM, CO, SS, SL, KT, DA, RM, GU, RH, TN, ME, LT, BN and London. The successful candidate will need to be based within a reasonable commuting distance to perform your duties and meet the needs of the organization. So as a Key Account Manager, what will you be doing? You will be responsible for actively seeking and obtaining new business and driving development in your area via market research, prospecting, qualification, and selling Autoglym products as a preferred supplier. You will manage, build, and retain existing relationships and accounts to drive high levels of customer satisfaction and incremental sales development. Accurately manage diary & CRM data around all active and dormant prospects along with management of contract end dates to identify new and existing business opportunities. You will conduct business reviews with key existing customers and prospects to understand their evolving business needs and manage performance expectations and drive growth. So who are we looking for? Previous experience in Sales and Development is a must, as well as a strong business acumen and the ability to engage and understand the needs of customers and their business requirements. We need someone who is customer focused with excellent communication skills and the ability to work within a fast-paced team. Although not essential, previous Automotive experience would be highly advantageous. Love the job spec, sorry, who are Autoglym ? We re a leading British manufacturer of premium vehicle care and valeting products. Since 1965, we ve been talking, listening and delivering to discerning and diverse customers in over 45 countries: continually evolving and shaping the finest range of automotive care products on the planet and taking them to market in the best possible way. A people-powered enterprise that cherishes kindness and fun as well as excellence and performance. Head to our Life_at_autoglym Instagram page to find out more about and As well as an exciting opportunity, what does Autoglym have to offer? Company Car / Car allowance Team Bonus Holiday entitlement starts at 25 days (pro rata); if you need a little extra you can buy some more A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party It might be a long way off but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement Ready to rev up your career with Autoglym? Click apply today!