We are seeking an enthusiastic and professional Commercial Manager with a hands-on approach to support the School's existing commercial operations as well as to identify, develop and implement new revenue streams for the school by commercial use of our excellent facilities when they are not required by the School. The successful candidate will work closely with the Schools Operational teams and duties will include: providing supportive management, monitoring and assistance and advice to the Sports Centre Manager, Head of Aquatics, Retail Manager and Equestrian Centre teams to ensure that the operations remain as commercially viable and well-run as possible, managing existing lettings and commercial income, taking responsibility for both managing existing lettings and increasing commercial income of the School. contributing to strategic thinking and planning in regard to diversification of income planning and running events such as weddings and charity dinners including submitting necessary licence applications. Assistance with administration, preparation of school events as required e.g. Open Days, School plays and Speech Days. The ideal candidate will have strong commercial skills including pricing and evaluation, a strong customer service and client satisfaction mindset to deliver high standards, and be a creative thinker who is results driven. Due to the nature of this role a flexible approach to working hours and a willingness to work on evening and weekend events when required is essential. Holding a relevant qualification in Events Management and experience of working in a hospitality environment is desirable. This is a full-time role and working hours are 40 hours per week, full year. We offer a supportive community environment and a generous benefits package (details to be found in our recruitment pack on our website) including a salary in the region of £45,000 per annum, dependent on qualification and experience. To apply, please visit our website via the button below. Candidates are requested to submit a brief letter of application, together with a completed application form (apply on the website) supported by a full CV as soon as possible and no later than 9:00 am on Friday 19th April 2024 . Applications are considered as they are received and therefore the vacancy may close sooner than advertised. Only applications submitted on the School's Application Form will be considered. Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. Cranleigh School is committed to safeguarding and promoting the welfare of children and young people and expects its staff and volunteers to share this commitment. The successful applicant will be subject to a DBS check.
Mar 29, 2024
Full time
We are seeking an enthusiastic and professional Commercial Manager with a hands-on approach to support the School's existing commercial operations as well as to identify, develop and implement new revenue streams for the school by commercial use of our excellent facilities when they are not required by the School. The successful candidate will work closely with the Schools Operational teams and duties will include: providing supportive management, monitoring and assistance and advice to the Sports Centre Manager, Head of Aquatics, Retail Manager and Equestrian Centre teams to ensure that the operations remain as commercially viable and well-run as possible, managing existing lettings and commercial income, taking responsibility for both managing existing lettings and increasing commercial income of the School. contributing to strategic thinking and planning in regard to diversification of income planning and running events such as weddings and charity dinners including submitting necessary licence applications. Assistance with administration, preparation of school events as required e.g. Open Days, School plays and Speech Days. The ideal candidate will have strong commercial skills including pricing and evaluation, a strong customer service and client satisfaction mindset to deliver high standards, and be a creative thinker who is results driven. Due to the nature of this role a flexible approach to working hours and a willingness to work on evening and weekend events when required is essential. Holding a relevant qualification in Events Management and experience of working in a hospitality environment is desirable. This is a full-time role and working hours are 40 hours per week, full year. We offer a supportive community environment and a generous benefits package (details to be found in our recruitment pack on our website) including a salary in the region of £45,000 per annum, dependent on qualification and experience. To apply, please visit our website via the button below. Candidates are requested to submit a brief letter of application, together with a completed application form (apply on the website) supported by a full CV as soon as possible and no later than 9:00 am on Friday 19th April 2024 . Applications are considered as they are received and therefore the vacancy may close sooner than advertised. Only applications submitted on the School's Application Form will be considered. Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. Cranleigh School is committed to safeguarding and promoting the welfare of children and young people and expects its staff and volunteers to share this commitment. The successful applicant will be subject to a DBS check.
Temporary Accommodation Officer My client is currently looking for an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation. The Officer must understand how Local Authorities work regarding their policies and procedures. The team want someone who can add knowledge and experience alongside their peers whilst encouraging a supportive work environment. The Temporary Accommodation Officer will successfully place homeless clients into Temporary Accommodation properties and manage accounts throughout placement. The Officer will be supported into a comfortable workload and supported by the manager throughout. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent accounts for all the temporary accommodation properties within your patch Minimising low to high level arrears Local Authority experience Experience in void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. You will also deal with maintaining Health and Safety Standards and making sure repairs are being carried out and reporting. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed)
Mar 29, 2024
Seasonal
Temporary Accommodation Officer My client is currently looking for an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation. The Officer must understand how Local Authorities work regarding their policies and procedures. The team want someone who can add knowledge and experience alongside their peers whilst encouraging a supportive work environment. The Temporary Accommodation Officer will successfully place homeless clients into Temporary Accommodation properties and manage accounts throughout placement. The Officer will be supported into a comfortable workload and supported by the manager throughout. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent accounts for all the temporary accommodation properties within your patch Minimising low to high level arrears Local Authority experience Experience in void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. You will also deal with maintaining Health and Safety Standards and making sure repairs are being carried out and reporting. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed)
Are you an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation? The Officer must understand how Local Authorities work regarding their policies and procedures. The team want someone who can add knowledge and experience alongside their peers whilst encouraging a supportive work environment. The Temporary Accommodation Officer will successfully place homeless clients into Temporary Accommodation properties and manage accounts throughout placement. The Officer will be supported into a comfortable workload and supported by the manager throughout. They are looking for someone who must have a clean UK driving license and access to their own vehicle. Duties Include: Providing comprehensive management and support service for homeless households placed in privately leased and hostel type accommodation under Part VII of the Housing Act 1996. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent accounts for all the temporary accommodation properties within your patch Minimising low to high level arrears Local Authority experience Experience in void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. You will also deal with maintaining Health and Safety Standards and making sure repairs are being carried out and reporting. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Keep your details on your application and I'll be in touch!
Mar 29, 2024
Full time
Are you an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation? The Officer must understand how Local Authorities work regarding their policies and procedures. The team want someone who can add knowledge and experience alongside their peers whilst encouraging a supportive work environment. The Temporary Accommodation Officer will successfully place homeless clients into Temporary Accommodation properties and manage accounts throughout placement. The Officer will be supported into a comfortable workload and supported by the manager throughout. They are looking for someone who must have a clean UK driving license and access to their own vehicle. Duties Include: Providing comprehensive management and support service for homeless households placed in privately leased and hostel type accommodation under Part VII of the Housing Act 1996. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent accounts for all the temporary accommodation properties within your patch Minimising low to high level arrears Local Authority experience Experience in void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. You will also deal with maintaining Health and Safety Standards and making sure repairs are being carried out and reporting. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Keep your details on your application and I'll be in touch!
Manchester - Marketing Manager Must have current UK PropTech/Real Estate experience My client is a dynamic and growing Proptech company dedicated to simplifying property management for landlords and property owners. They specialise in alleviating the administration burden associated with mandatory compliance certification for letting their residential properties. Their innovative platform streamlines communication between contractors, property managers, landlords and tenants, ensuring services are completed on time with a seamless and efficient process. My client is seeking a dynamic and experienced individual with PropTech experience to play a pivotal role in driving and expanding their presence in the letting and estate agent market. Current experience and understanding of the Real Estate market. Basic up to £50k pa DOE. Responsibilities: Demand Generation and Conversion • Generate demand for the platform through targeted marketing strategies. • Nurture leads and facilitate the conversion of potential clients to active platform users. • Using your marketing expertise to generate demand for the platform and convert leads into active users. Strategic Planning: • Develop and execute strategic marketing plans with measurable outcomes, focusing on the letting and estate agent sector. • Utilise your experience to identify key marketing channels and tactics for maximum impact. • Implement strategies for lead generation, customer engagement, and conversion tracking. Event Planning and Participation: • Plan, manage, and participate in, in-person and virtual events tailored to landlords,letting and estate agents. • Leverage your network to enhance the company s presence in relevant industry events. Digital Advertising and Brand Awareness: • Use your proven track record in digital marketing to plan and manage effective advertising campaigns, in particular PPC and social media. • Drive brand awareness through targeted campaigns within the property letting sector, through thought leadership articles and advertorials. • Be a representative of the brand, maintaining a professional and knowledgeable presence. Content Marketing and Social Media: • Develop and implement content marketing strategies tailored to property lettings professionals. • Utilise social media platforms to enhance brand visibility and engagement. Stakeholder Relationships: • Build and nurture relationships with key internal stakeholders, including product and customer success teams. • Collaborate with colleagues to ensure a cohesive and integrated approach to business development. Industry Knowledge and Thought Leadership: • Stay informed about compliance obligations in the lettings industry. • Speak with authority on solutions that ensure compliance and position the company as an industry leader. Become an Authority in Property Safety Certification: • Support the company in establishing authority in property safety certification through strategic initiatives. Qualifications: • Proven track record in marketing within the landlord, letting and estate agent sector. • Extensive experience in developing and executing successful marketing plans. • Strong network and established contacts within the landlord, letting and estate agent sector. Familiarity of the UK property technology space and its role in compliance. • Proven experience in developing and executing marketing plans. • Expertise in planning and managing digital advertising campaigns (PPC and social) • Experience organising and participating in both in-person and virtual events. • Strong presentation skills and ability to create compelling content for various channels. • Familiarity with ROI measurement and reporting. • Ability to work towards and exceed sales targets and quotas. Benefits: • The company values the contributions of its employees and recognises their expertise and dedication with a competitive salary structure. • Access to comprehensive private healthcare to ensure the well-being of employees. • Regular yoga sessions to promote physical and mental well-being, fostering a healthy work-life balance. • Employee assistance program providing counselling sessions for personal and professional support. • Transparent communication and an open culture where ideas and feedback are valued. • Recognition of long-term commitment with loyalty holidays. • A balanced atmosphere that encourages professionalism while maintaining a relaxed and comfortable workplace. • Opportunities for continuous learning and professional development to enhance skills and career growth. The company believes in fair compensation that reflects the skills, experience, and commitment of their team.They also believe that providing a supportive work environment contributes to the overall success and satisfaction of the team. They prioritise the health, well-being, and professional growth of their employees, fostering a positive workplace culture. Join NOW and contribute your marketing expertise to drive our growth in the landlord, letting and estate agent sector . Be part of a team committed to revolutionising property management through innovation and technology. Contact Details: If you are interested in this role as Marketing Manager please contact Andy Harris at Rayner Personnel with a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Mar 29, 2024
Full time
Manchester - Marketing Manager Must have current UK PropTech/Real Estate experience My client is a dynamic and growing Proptech company dedicated to simplifying property management for landlords and property owners. They specialise in alleviating the administration burden associated with mandatory compliance certification for letting their residential properties. Their innovative platform streamlines communication between contractors, property managers, landlords and tenants, ensuring services are completed on time with a seamless and efficient process. My client is seeking a dynamic and experienced individual with PropTech experience to play a pivotal role in driving and expanding their presence in the letting and estate agent market. Current experience and understanding of the Real Estate market. Basic up to £50k pa DOE. Responsibilities: Demand Generation and Conversion • Generate demand for the platform through targeted marketing strategies. • Nurture leads and facilitate the conversion of potential clients to active platform users. • Using your marketing expertise to generate demand for the platform and convert leads into active users. Strategic Planning: • Develop and execute strategic marketing plans with measurable outcomes, focusing on the letting and estate agent sector. • Utilise your experience to identify key marketing channels and tactics for maximum impact. • Implement strategies for lead generation, customer engagement, and conversion tracking. Event Planning and Participation: • Plan, manage, and participate in, in-person and virtual events tailored to landlords,letting and estate agents. • Leverage your network to enhance the company s presence in relevant industry events. Digital Advertising and Brand Awareness: • Use your proven track record in digital marketing to plan and manage effective advertising campaigns, in particular PPC and social media. • Drive brand awareness through targeted campaigns within the property letting sector, through thought leadership articles and advertorials. • Be a representative of the brand, maintaining a professional and knowledgeable presence. Content Marketing and Social Media: • Develop and implement content marketing strategies tailored to property lettings professionals. • Utilise social media platforms to enhance brand visibility and engagement. Stakeholder Relationships: • Build and nurture relationships with key internal stakeholders, including product and customer success teams. • Collaborate with colleagues to ensure a cohesive and integrated approach to business development. Industry Knowledge and Thought Leadership: • Stay informed about compliance obligations in the lettings industry. • Speak with authority on solutions that ensure compliance and position the company as an industry leader. Become an Authority in Property Safety Certification: • Support the company in establishing authority in property safety certification through strategic initiatives. Qualifications: • Proven track record in marketing within the landlord, letting and estate agent sector. • Extensive experience in developing and executing successful marketing plans. • Strong network and established contacts within the landlord, letting and estate agent sector. Familiarity of the UK property technology space and its role in compliance. • Proven experience in developing and executing marketing plans. • Expertise in planning and managing digital advertising campaigns (PPC and social) • Experience organising and participating in both in-person and virtual events. • Strong presentation skills and ability to create compelling content for various channels. • Familiarity with ROI measurement and reporting. • Ability to work towards and exceed sales targets and quotas. Benefits: • The company values the contributions of its employees and recognises their expertise and dedication with a competitive salary structure. • Access to comprehensive private healthcare to ensure the well-being of employees. • Regular yoga sessions to promote physical and mental well-being, fostering a healthy work-life balance. • Employee assistance program providing counselling sessions for personal and professional support. • Transparent communication and an open culture where ideas and feedback are valued. • Recognition of long-term commitment with loyalty holidays. • A balanced atmosphere that encourages professionalism while maintaining a relaxed and comfortable workplace. • Opportunities for continuous learning and professional development to enhance skills and career growth. The company believes in fair compensation that reflects the skills, experience, and commitment of their team.They also believe that providing a supportive work environment contributes to the overall success and satisfaction of the team. They prioritise the health, well-being, and professional growth of their employees, fostering a positive workplace culture. Join NOW and contribute your marketing expertise to drive our growth in the landlord, letting and estate agent sector . Be part of a team committed to revolutionising property management through innovation and technology. Contact Details: If you are interested in this role as Marketing Manager please contact Andy Harris at Rayner Personnel with a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Job Description OTE: £40,000+, Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Burnham on Crouch working in our well known Bairstow Eves estate agency.This is a great opportunity Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Assistant Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of an Assistant Branch Manager - Estate Agent Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Assistant Branch Manager - Estate Agent Preferably an experienced Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Bairstow Eves has been an established name in the residential property market for over 120 years, working successfully as both sales and lettings agents since 1899. Originally starting life in North London, Essex and Hertfordshire we now have branches across the country. From London to Kent and Coventry to Nottingham, you can be sure that our extensive local knowledge and experienced and friendly staff are well placed to help you with your property move. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03564
Mar 29, 2024
Full time
Job Description OTE: £40,000+, Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Assistant Branch Manager - Estate Agent to help lead our fantastic residential sales team in Burnham on Crouch working in our well known Bairstow Eves estate agency.This is a great opportunity Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Assistant Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of an Assistant Branch Manager - Estate Agent Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Assistant Branch Manager - Estate Agent Preferably an experienced Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Bairstow Eves has been an established name in the residential property market for over 120 years, working successfully as both sales and lettings agents since 1899. Originally starting life in North London, Essex and Hertfordshire we now have branches across the country. From London to Kent and Coventry to Nottingham, you can be sure that our extensive local knowledge and experienced and friendly staff are well placed to help you with your property move. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03564
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Chippenham . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000- Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03392
Mar 29, 2024
Full time
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Chippenham . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000- Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03392
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Trowbridge . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000 - Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03393
Mar 29, 2024
Full time
Job Description At Connells , We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Trowbridge . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of Branch Manager - Estate Agency is to maximise the overall income and profitability of your branch.OTE- £60,000 - Uncapped Commission - Company Car/Car Allowance - Career Progression A quick look at the role You will be running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, conveyancing, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. What's in it for you as our Branch Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Manager Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or Senior Sales Negotiator, Lister or Valuer looking to progress Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03393
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 3 days in 7 for 24 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience (Pro Rata pay over 24 hours/3 days per week) 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 29, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 3 days in 7 for 24 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience (Pro Rata pay over 24 hours/3 days per week) 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Community Connector (Local Key Holder / School Lettings Assistant) Are you a community minded individual that wants to help schools fight the funding cuts? Do you have fantastic time keeping skills and a love for working with people? Have you been looking for a role in the evenings/weekends to fit around your other commitments? If you've answered an emphatic YES to the questions above, then a part time role with us will be just what you're looking for! Contract Type: Part time, Permanent Hours of Work: All team members are contracted to work set days per week and MUST be available to work Saturdays or Sundays. Shift times will be scheduled between 4:45pm and 10:30pm Monday - Friday and anywhere between 7:45am until 10:30pm on Saturdays or Sundays (shifts will be a max of 8 hours) Pay: £11.50 per hour Location: Hall School Wimbledon 17 The Downs Wimbledon London SW20 8HF About us School Space aims to create thriving schools at the heart of thriving communities. We do this by partnering with schools to rent out their facilities to the community. Our spaces are hired by wonderful community groups, and the income generated is used by the schools to improve the educational experience and facilities for their students, in addition to building stronger connections with the surrounding community. Why does this role exist? Our operation covers over 50+ schools (and growing) and we are always seeking like minded people to join our incredible team of 100+ part-time Community Connectors, the amazing people who open and close our schools whilst ensuring our customers receive great service and have all the help they need during their bookings. Key responsibilities of the role include: Opening and closing an assigned school/s in the evenings and weekends - you'll be a key holder for the school and will need to remain onsite throughout customer bookings Carrying out checks as necessary and light cleaning/tidying after bookings Setting up, and clearing away of tables and chairs so that our events can run in bare spaces (training provided) Providing great customer service and communicating what's happening at schools to the operations team Things you'll have done before/have experience in: Offered exceptional customer service A flexible, organised, and timely approach to all your work - this helps us to to ensure that our bookings run like clockwork. Providing feedback on what's working and what's not - you'll be our eyes and ears on the ground at the school and your feedback will be listened to and acted upon. Pursuing commitment to a social/community cause - our team are all committed to making the world a better place one way or another - if you think similarly then you'll have found a great team of like minded individuals! Training and support: You'll receive a full training programme to get you up and running at the school, followed by regular sessions with team leaders, operations managers and the wider School Space team. School Space Safeguarding Statement: School Space believes that no child or venerable person should ever have to experience abuse of any kind. School Space is committed to the safeguarding of children and recognises that as an organisation we have a responsibility to ensure all our staff members are trained and supported to recognise safeguarding concerns and that we promote safeguarding best practice. We aim to foster an understanding in each of our team members of their safeguarding responsibilities, whilst putting in place procedures to support everyone who uses a school space to safeguard children's wellbeing and protect them from harm. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. INDHP
Mar 29, 2024
Full time
Community Connector (Local Key Holder / School Lettings Assistant) Are you a community minded individual that wants to help schools fight the funding cuts? Do you have fantastic time keeping skills and a love for working with people? Have you been looking for a role in the evenings/weekends to fit around your other commitments? If you've answered an emphatic YES to the questions above, then a part time role with us will be just what you're looking for! Contract Type: Part time, Permanent Hours of Work: All team members are contracted to work set days per week and MUST be available to work Saturdays or Sundays. Shift times will be scheduled between 4:45pm and 10:30pm Monday - Friday and anywhere between 7:45am until 10:30pm on Saturdays or Sundays (shifts will be a max of 8 hours) Pay: £11.50 per hour Location: Hall School Wimbledon 17 The Downs Wimbledon London SW20 8HF About us School Space aims to create thriving schools at the heart of thriving communities. We do this by partnering with schools to rent out their facilities to the community. Our spaces are hired by wonderful community groups, and the income generated is used by the schools to improve the educational experience and facilities for their students, in addition to building stronger connections with the surrounding community. Why does this role exist? Our operation covers over 50+ schools (and growing) and we are always seeking like minded people to join our incredible team of 100+ part-time Community Connectors, the amazing people who open and close our schools whilst ensuring our customers receive great service and have all the help they need during their bookings. Key responsibilities of the role include: Opening and closing an assigned school/s in the evenings and weekends - you'll be a key holder for the school and will need to remain onsite throughout customer bookings Carrying out checks as necessary and light cleaning/tidying after bookings Setting up, and clearing away of tables and chairs so that our events can run in bare spaces (training provided) Providing great customer service and communicating what's happening at schools to the operations team Things you'll have done before/have experience in: Offered exceptional customer service A flexible, organised, and timely approach to all your work - this helps us to to ensure that our bookings run like clockwork. Providing feedback on what's working and what's not - you'll be our eyes and ears on the ground at the school and your feedback will be listened to and acted upon. Pursuing commitment to a social/community cause - our team are all committed to making the world a better place one way or another - if you think similarly then you'll have found a great team of like minded individuals! Training and support: You'll receive a full training programme to get you up and running at the school, followed by regular sessions with team leaders, operations managers and the wider School Space team. School Space Safeguarding Statement: School Space believes that no child or venerable person should ever have to experience abuse of any kind. School Space is committed to the safeguarding of children and recognises that as an organisation we have a responsibility to ensure all our staff members are trained and supported to recognise safeguarding concerns and that we promote safeguarding best practice. We aim to foster an understanding in each of our team members of their safeguarding responsibilities, whilst putting in place procedures to support everyone who uses a school space to safeguard children's wellbeing and protect them from harm. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. INDHP
Trainee Property Manager / Inspections Clerk - Worcester - 23,000- 24,000 DOE My client an independent Estate Agency are currently seeking an enthusiastic and driven individual who woudl like to build a career within Lettigns & Property Management, so would happily look at a Trainee. The Property Manager / Inspections Clerk You will work closely alongside the Lettings Team assisting with the daily management of all the Properties. The successful Property Manager / Inspections Clerk MUST have strong customer service experience and have the ability to work in a fast-paced environment. You must also have a full driving license and access to your own vehicle. Responsibilities: Assisting with the day to day running of a portfolio of properties Coordinating maintenance works by liaising between landlords and tenants Renewing safety certificate renewals - Liaising with utility companies and council Booking and completing property visits reporting back to landlords as required Arranging tenant check outs and end of tenancy deposit releases/dilapidations Dealing with tenant notices and renewal of contracts Property Manager / Inspection Clerk requirements: Excellent customer service experience dealing with a variety of people Be able to work in a fast paced environment. Team player Organised and reliable with a proactive approach Ability to use own initiative with good problem solving skills Alcea Consultancy Limited are acting as an employment business/agency in relation to this vacancy
Mar 29, 2024
Full time
Trainee Property Manager / Inspections Clerk - Worcester - 23,000- 24,000 DOE My client an independent Estate Agency are currently seeking an enthusiastic and driven individual who woudl like to build a career within Lettigns & Property Management, so would happily look at a Trainee. The Property Manager / Inspections Clerk You will work closely alongside the Lettings Team assisting with the daily management of all the Properties. The successful Property Manager / Inspections Clerk MUST have strong customer service experience and have the ability to work in a fast-paced environment. You must also have a full driving license and access to your own vehicle. Responsibilities: Assisting with the day to day running of a portfolio of properties Coordinating maintenance works by liaising between landlords and tenants Renewing safety certificate renewals - Liaising with utility companies and council Booking and completing property visits reporting back to landlords as required Arranging tenant check outs and end of tenancy deposit releases/dilapidations Dealing with tenant notices and renewal of contracts Property Manager / Inspection Clerk requirements: Excellent customer service experience dealing with a variety of people Be able to work in a fast paced environment. Team player Organised and reliable with a proactive approach Ability to use own initiative with good problem solving skills Alcea Consultancy Limited are acting as an employment business/agency in relation to this vacancy
Tenancy Manager Competitive Full Time, Permanent Shrewsbury Are you an experienced Tenancy Manager or Lettings Agent looking for a new role in the Shropshire area? Our client has a fantastic opportunity based in their Shrewsbury office. Our client is a progressive company of leading Property Agents with dedicated residential sales and lettings departments click apply for full job details
Mar 29, 2024
Full time
Tenancy Manager Competitive Full Time, Permanent Shrewsbury Are you an experienced Tenancy Manager or Lettings Agent looking for a new role in the Shropshire area? Our client has a fantastic opportunity based in their Shrewsbury office. Our client is a progressive company of leading Property Agents with dedicated residential sales and lettings departments click apply for full job details
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 29, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Welcome to Beals, we're known for leading the way in Southampton & Portsmouth. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 70 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Sales Manager. This is a full-time, permanent position with our Beals Sales Team in Fareham. This is a 5-day working week with alternate Saturdays. The salary is negotiable depending on experience. Let's talk about the role: To deal with all aspects of all sales generation and management and to provide a high level of salesmanship and customer service whilst growing the business and improving the team. Generating & carrying out market appraisals. Registering new applicants & arranging/accompanying viewings. Effectively communicating/negotiating with clients/customers. Cross- selling & offering financial services. Understanding targets & how to achieve them. Manage & motivate the branch sales team, providing support where necessary. We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as: Minimum of 3 years experience required. Effective communication skills. Experience with Microsoft Office. UK driving license essential. At Beals we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: • Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. • Our Employee Assistance Programme offers free counselling support sessions. • Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. • Get the latest gadgets and appliances with our Smart Tech Scheme. • We're committed to reducing our carbon footprint with our Cycle2Work Scheme. • We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. • You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. • Celebrate your loyalty with special days and celebrations for length of service. • Planning for retirement? We've got you covered with that important pension pot. • We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. • And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Beals, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Mar 29, 2024
Full time
Welcome to Beals, we're known for leading the way in Southampton & Portsmouth. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 70 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Sales Manager. This is a full-time, permanent position with our Beals Sales Team in Fareham. This is a 5-day working week with alternate Saturdays. The salary is negotiable depending on experience. Let's talk about the role: To deal with all aspects of all sales generation and management and to provide a high level of salesmanship and customer service whilst growing the business and improving the team. Generating & carrying out market appraisals. Registering new applicants & arranging/accompanying viewings. Effectively communicating/negotiating with clients/customers. Cross- selling & offering financial services. Understanding targets & how to achieve them. Manage & motivate the branch sales team, providing support where necessary. We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as: Minimum of 3 years experience required. Effective communication skills. Experience with Microsoft Office. UK driving license essential. At Beals we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: • Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. • Our Employee Assistance Programme offers free counselling support sessions. • Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. • Get the latest gadgets and appliances with our Smart Tech Scheme. • We're committed to reducing our carbon footprint with our Cycle2Work Scheme. • We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. • You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. • Celebrate your loyalty with special days and celebrations for length of service. • Planning for retirement? We've got you covered with that important pension pot. • We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. • And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Beals, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Connells Group HQ
Welwyn Garden City, Hertfordshire
Job Description OTE - £35,000 - Uncapped Commission - Career ProgressionAt Connells Group , we're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04264
Mar 29, 2024
Full time
Job Description OTE - £35,000 - Uncapped Commission - Career ProgressionAt Connells Group , we're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04264
Private Sector Lettings Officer Do you have experience as a lettings officer? My client is looking for a strong Lettings Officer who has had previous experience inspection properties under the Housing Act 2004. The client understands the pressures of this role and is keen to support all members of staff. Experienced Officers who feel confident inspecting and re letting properties alongside relevant government guidelines would be perfect for this role! If you had any other questions regarding this position, please do not hesitate to contact us on (phone number removed). Duties Includes : To provide a specialist private rented sector procurement and brokerage, resettlement, and sustainment service to customers in housing need moving into the private rented sector. To ensure all properties procured comply with property standards and are financially viable. To promote the full range of private sector options offered by the service. Undertake the investigation of service requests and programmed inspections under the provisions of the Housing Act 2004 and Environmental Protection Act 1990 To Process applications for property licences, including inspection of housing conditions and assessment of management standards Ensure all relevant documents are completed by property owners and landlords Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to.
Mar 29, 2024
Seasonal
Private Sector Lettings Officer Do you have experience as a lettings officer? My client is looking for a strong Lettings Officer who has had previous experience inspection properties under the Housing Act 2004. The client understands the pressures of this role and is keen to support all members of staff. Experienced Officers who feel confident inspecting and re letting properties alongside relevant government guidelines would be perfect for this role! If you had any other questions regarding this position, please do not hesitate to contact us on (phone number removed). Duties Includes : To provide a specialist private rented sector procurement and brokerage, resettlement, and sustainment service to customers in housing need moving into the private rented sector. To ensure all properties procured comply with property standards and are financially viable. To promote the full range of private sector options offered by the service. Undertake the investigation of service requests and programmed inspections under the provisions of the Housing Act 2004 and Environmental Protection Act 1990 To Process applications for property licences, including inspection of housing conditions and assessment of management standards Ensure all relevant documents are completed by property owners and landlords Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to.
Studio Manager Salary: 35,000 - 40,000 + Bonus Based in Chelsea Office based role: 9.30am - 6.15pm A contemporary boutique style service office is looking for a Studio Manager to join their team in Chelsea. The role involves overlooking various areas such as marketing, IT, front desk, security and general administration. Looking for an individual with excellent communication skills and familiar in working in high end professional setting. This is a great opportunity for an experienced Office Manager / Studio Manager that has worked in a creative industry e.g., architects or interior design would be advantageous. Key duties: Showing potential clients and arranging viewings Monitoring and upkeep of lettings lists and licences for spaces Development and implementation of marketing branding, PR policy materials and technology for the centre and its services to its internal and external clients Update website and social media platforms Involvement with refurbishment projects Maintenance of telephone data logging system, internet systems & phone system Maintenance of software and computer systems in connection with security systems Managing, monitoring and training of receptionists as well as covering reception Produce telephone and internet reports for billing each month. Logging and updating check list items on new clients moving into the building including doing reference checks Supervising and stock checking and ordering of supplies of lightbulbs, telecoms, keys & fobs Ensuring lost fobs and keys are cancelled as well as issuing keys and keeping a log of returns Monitoring of security systems and liaising with security firms for emergency calls Production of reports for Board meetings Experience Required: An experienced Office Manager, Studio Manager who has worked in the creative industry, architects or interior design would be advantageous Experience of managing staff including 2 Receptionist A multitasker with excellent organisational skills A great communicator able to build and develop relationships with multiple tenants PC literate of MS Office including Word, Excel , PowerPoint and Outlook. Experience of social media platforms as well as using Canva Benefits: 20 days hols + closed Christmas week + BH. Increases up to 25 days for every year worked. Bonus dependant on individual performance Pension The opportunity to work in a modern and creative setting Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 29, 2024
Full time
Studio Manager Salary: 35,000 - 40,000 + Bonus Based in Chelsea Office based role: 9.30am - 6.15pm A contemporary boutique style service office is looking for a Studio Manager to join their team in Chelsea. The role involves overlooking various areas such as marketing, IT, front desk, security and general administration. Looking for an individual with excellent communication skills and familiar in working in high end professional setting. This is a great opportunity for an experienced Office Manager / Studio Manager that has worked in a creative industry e.g., architects or interior design would be advantageous. Key duties: Showing potential clients and arranging viewings Monitoring and upkeep of lettings lists and licences for spaces Development and implementation of marketing branding, PR policy materials and technology for the centre and its services to its internal and external clients Update website and social media platforms Involvement with refurbishment projects Maintenance of telephone data logging system, internet systems & phone system Maintenance of software and computer systems in connection with security systems Managing, monitoring and training of receptionists as well as covering reception Produce telephone and internet reports for billing each month. Logging and updating check list items on new clients moving into the building including doing reference checks Supervising and stock checking and ordering of supplies of lightbulbs, telecoms, keys & fobs Ensuring lost fobs and keys are cancelled as well as issuing keys and keeping a log of returns Monitoring of security systems and liaising with security firms for emergency calls Production of reports for Board meetings Experience Required: An experienced Office Manager, Studio Manager who has worked in the creative industry, architects or interior design would be advantageous Experience of managing staff including 2 Receptionist A multitasker with excellent organisational skills A great communicator able to build and develop relationships with multiple tenants PC literate of MS Office including Word, Excel , PowerPoint and Outlook. Experience of social media platforms as well as using Canva Benefits: 20 days hols + closed Christmas week + BH. Increases up to 25 days for every year worked. Bonus dependant on individual performance Pension The opportunity to work in a modern and creative setting Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Office Coordinator (Property / Lettings) 25,000 - 33,000 + Monday-Friday + Days-based + Bonus + Progression + Company Benefits Chester Are you an Office Coordinator or similar from a Property / Lettings background looking for a stable and local permanent, days-based role within a well-established family-run Property company who offer a bonus and pride themselves on a great working environment for staff? On offer is the opportunity to join a tight-knit yet well established family-run property and lettings company who look after and provide services for hundreds of properties across the North West. Due to an ever increasing workload they are looking to grow their friendly team. In this days-based role you will work closely within the office team of 5 as you undertake varied work including dealing with enquiries and calls from tenants, liaising with suppliers and tradespeople and other office based responsibilities as you work Monday-Friday 8am-4pm . This role would suit an Office Coordinator or similar looking for a stable days based role within a family run property company who pride themselves on long term staff retention. The Role: Deal with tenant enquiries and queries Liaise with suppliers and tradespeople Work within office team of 5 Optional ongoing opportunities for progression Monday-Friday 8am-4pm The Person: Office Coordinator or similar Property / Lettings background Commutable to Oldham Office Manager, Administrator, Coordinator, Support, Property, Lettings, Tenancy, Suppliers, Monday-Friday, Local, North West, Bolton, Manchester, Oldham, Rochdale Reference number: BBBH12405 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Mar 29, 2024
Full time
Office Coordinator (Property / Lettings) 25,000 - 33,000 + Monday-Friday + Days-based + Bonus + Progression + Company Benefits Chester Are you an Office Coordinator or similar from a Property / Lettings background looking for a stable and local permanent, days-based role within a well-established family-run Property company who offer a bonus and pride themselves on a great working environment for staff? On offer is the opportunity to join a tight-knit yet well established family-run property and lettings company who look after and provide services for hundreds of properties across the North West. Due to an ever increasing workload they are looking to grow their friendly team. In this days-based role you will work closely within the office team of 5 as you undertake varied work including dealing with enquiries and calls from tenants, liaising with suppliers and tradespeople and other office based responsibilities as you work Monday-Friday 8am-4pm . This role would suit an Office Coordinator or similar looking for a stable days based role within a family run property company who pride themselves on long term staff retention. The Role: Deal with tenant enquiries and queries Liaise with suppliers and tradespeople Work within office team of 5 Optional ongoing opportunities for progression Monday-Friday 8am-4pm The Person: Office Coordinator or similar Property / Lettings background Commutable to Oldham Office Manager, Administrator, Coordinator, Support, Property, Lettings, Tenancy, Suppliers, Monday-Friday, Local, North West, Bolton, Manchester, Oldham, Rochdale Reference number: BBBH12405 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. Once our houses are built, they are let to people who cannot afford to buy or rent at full market values. The majority of our properties are offered to people on local authority housing lists to rent. We also manage homes to let at intermediate rents, for people saving for a deposit, and shared ownership homes, which help people make their first step on the housing ladder. The Role We currently have a vacancy for a Part Time (14 per week) Housing Management Administrator / Receptionist to join our Housing team. This is a Fixed Term Contract of 10 months (Maternity cover 22nd May 2024 till 28th March 2025) Hours: Thursday 8:30am - 16:30pm Friday 8:30am - 16:30pm The role will involve: Providing administrative support to Housing Officers dealing with housing management issues including car parking permits, assisting in the lettings process, sending out newsletters and standard correspondence including warning letters and general estate letters and notifications of meetings. Liaising with appropriate agencies / internal departments to deal with issues such as lettings, abandoned vehicles, bulk rubbish removal, recycling bins etc as required. Assist in the preparation of reports and statistics as required. Processing of all applications for garages and car parking spaces, and carry out the related administrative tasks. Ensuring detailed information is obtained from tenants, updating records and keeping accurate records of customer contacts, including complaints. To ensure that the presentation of the service provided to tenants and others is professional, positive, friendly and helpful at all times, and in line with the Association s Customer Charter. To provide mutual support for the Customer Services Team, including cover for reception, as required Occasional accompanied visits with Housing Officer General administration. Skills/Experience Demonstrable experience in a similar role. Ideally, experience of working within a housing association Excellent planning, organising & time management skills essential Excellent customer service skills, demonstrable experience in dealing with queries and complaints whilst maintaining an excellent telephone manner The Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service ( pro rata for part time ) 10,323.00 pa (increasing by 5% by commencement) for a 14 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Well-equipped on-site gym Closing date: Sunday 31st March 2023 Interviews: Thursday 11th April 2023 Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory enhanced disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks. We are an Equal Opportunities Employer and Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Mar 29, 2024
Full time
About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. Once our houses are built, they are let to people who cannot afford to buy or rent at full market values. The majority of our properties are offered to people on local authority housing lists to rent. We also manage homes to let at intermediate rents, for people saving for a deposit, and shared ownership homes, which help people make their first step on the housing ladder. The Role We currently have a vacancy for a Part Time (14 per week) Housing Management Administrator / Receptionist to join our Housing team. This is a Fixed Term Contract of 10 months (Maternity cover 22nd May 2024 till 28th March 2025) Hours: Thursday 8:30am - 16:30pm Friday 8:30am - 16:30pm The role will involve: Providing administrative support to Housing Officers dealing with housing management issues including car parking permits, assisting in the lettings process, sending out newsletters and standard correspondence including warning letters and general estate letters and notifications of meetings. Liaising with appropriate agencies / internal departments to deal with issues such as lettings, abandoned vehicles, bulk rubbish removal, recycling bins etc as required. Assist in the preparation of reports and statistics as required. Processing of all applications for garages and car parking spaces, and carry out the related administrative tasks. Ensuring detailed information is obtained from tenants, updating records and keeping accurate records of customer contacts, including complaints. To ensure that the presentation of the service provided to tenants and others is professional, positive, friendly and helpful at all times, and in line with the Association s Customer Charter. To provide mutual support for the Customer Services Team, including cover for reception, as required Occasional accompanied visits with Housing Officer General administration. Skills/Experience Demonstrable experience in a similar role. Ideally, experience of working within a housing association Excellent planning, organising & time management skills essential Excellent customer service skills, demonstrable experience in dealing with queries and complaints whilst maintaining an excellent telephone manner The Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service ( pro rata for part time ) 10,323.00 pa (increasing by 5% by commencement) for a 14 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Well-equipped on-site gym Closing date: Sunday 31st March 2023 Interviews: Thursday 11th April 2023 Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory enhanced disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks. We are an Equal Opportunities Employer and Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Team Leadership Supporting the Resident Services Manager in the running of the Resident Services Team Assisting with training and development of RSAs on-site Assist with managing the shift patterns of the Resident Services Team Providing shift pattern cover with the team as and when required Confident user of our internal CRM systems, to then support the training of new team members Respond to out-of-hours emergencies as required Undertake other duties from time to time as required. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 29, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Team Leadership Supporting the Resident Services Manager in the running of the Resident Services Team Assisting with training and development of RSAs on-site Assist with managing the shift patterns of the Resident Services Team Providing shift pattern cover with the team as and when required Confident user of our internal CRM systems, to then support the training of new team members Respond to out-of-hours emergencies as required Undertake other duties from time to time as required. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
It's time for the next step. You've earned it. Could you be on the lookout for a unique opportunity with a corporate restructuring advisor in North West London? An established restructuring service with over 25 years' experience and a strong market knowledge, is looking to appoint a forward thinking and natural born leader for a Head of Operations/Senior EA position to join their team in Northwest London. You must be highly competent with a can-do attitude and proactivity, as well as highly organised, with flexible and agile mindset. Additionally, you will have: Great leadership skills be able to understand KPIs and managing fee earners' workflows, Someone not afraid to be hands-on with tasks, as well as having a good understanding of the needs of the Directors. Ideally you will have previous experience as PA/EA and can understand project management. You should feel comfortable in managing and handling clients big and small. This is an amazing opportunity to progress your career and have a full understanding of how a successful business runs, you will receive a salary rewarded based of experience. There are many other benefits and perks to this role, but I hope this snapshot was enough to spark your curiosity. So if you are looking for a fantastic opportunity to be involved in all aspects of this growing organisation, then this is the opportunity for you - call me on , message me on LinkedIn (Holly Parton-Corr) or email me We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better. Executive Consultant Holly Parton-Corr Holly's arrival at Oyster comes with an impressive 13 years of recruitment experience. But that's not all - she also brings her lively and sociable nature, making her the ideal addition to the team. Your ambition is our ambition. Your ambition is our ambition. Property & Real Estate Head of Operations/EA London £50,000 - £65,000 Per annum Permanent Your Contact Holly Parton-Corr Executive Consultant Your next role It's time for the next step. You've earned it. Could you be on the lookout for a unique opportunity with a corporate restructuring advisor in North West London? An established restructuring service with over 25 years' experience and a strong market knowledge, is looking to appoint a forward thinking and natural born leader for a Head of Operations/Senior EA position to join their team in Northwest London. You must be highly competent with a can-do attitude and proactivity, as well as highly organised, with flexible and agile mindset. Additionally, you will have: Great leadership skills be able to understand KPIs and managing fee earners' workflows, Someone not afraid to be hands-on with tasks, as well as having a good understanding of the needs of the Directors. Ideally you will have previous experience as PA/EA and can understand project management. You should feel comfortable in managing and handling clients big and small. This is an amazing opportunity to progress your career and have a full understanding of how a successful business runs, you will receive a salary rewarded based of experience. There are many other benefits and perks to this role, but I hope this snapshot was enough to spark your curiosity. So if you are looking for a fantastic opportunity to be involved in all aspects of this growing organisation, then this is the opportunity for you - call me on , message me on LinkedIn (Holly Parton-Corr) or email me We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better. Executive Consultant Holly Parton-Corr Holly's arrival at Oyster comes with an impressive 13 years of recruitment experience. But that's not all - she also brings her lively and sociable nature, making her the ideal addition to the team. Your ambition is our ambition. Your ambition is our ambition. l More Opportunities 0 Find the job you're looking for in Property & Real Estate. Or call us for the latest opportunities. Browse all jobs Investment Analyst London Permanent Up to £60,000 Per annum Interim Homebuyer Surveyor South West Contract £500 - £1000 a day Per day Interim Estates Surveyor South East England Contract £400 Per day Quantity Surveyor London Contract £400 - £450 Per day Clientside Surveyor - Property Management London Permanent £55,000 + £4500 Car allowance + Bonus. Per annum Associate - Property Management London Permanent £50,000 - £60,000 Per annum Client Side - Commercial Property Manager London Permanent £59,500 Per annum Project Manager London Permanent £60,000 Per annum Student Accommodation Manager North East England Permanent £40,000- £50,000 Per annum Director - Property Management London Permanent £80,000 - £100,000 Per annum Lettings Manager London Permanent £35,000-£45,000 Per annum Head of Office - North North East England Permanent Up to £100,000 + Package Per annum Head of Asset Management London Permanent Up to £130,000 + Package Per annum Associate Cost Consultant London Permanent £80,000 - £90,000 Per annum Senior Project Manager (Bristol) - Exclusive Role South West Permanent £55,000 - £65,000 Per annum Project Quantity Surveyor London Permanent £40,000 - £50,000 Per annum Stock Condition Surveyor Central England Contract 35-40 Per hour Maintenance Manager Central England Contract £300 - £400 Per day Employers Agent East of England Permanent £40,000-£50,000 Per annum Senior/Associate Project Manager London Permanent £60,000-£85,000 Per annum Request a call back Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you. Don't call us, we'll call you
Mar 29, 2024
Full time
It's time for the next step. You've earned it. Could you be on the lookout for a unique opportunity with a corporate restructuring advisor in North West London? An established restructuring service with over 25 years' experience and a strong market knowledge, is looking to appoint a forward thinking and natural born leader for a Head of Operations/Senior EA position to join their team in Northwest London. You must be highly competent with a can-do attitude and proactivity, as well as highly organised, with flexible and agile mindset. Additionally, you will have: Great leadership skills be able to understand KPIs and managing fee earners' workflows, Someone not afraid to be hands-on with tasks, as well as having a good understanding of the needs of the Directors. Ideally you will have previous experience as PA/EA and can understand project management. You should feel comfortable in managing and handling clients big and small. This is an amazing opportunity to progress your career and have a full understanding of how a successful business runs, you will receive a salary rewarded based of experience. There are many other benefits and perks to this role, but I hope this snapshot was enough to spark your curiosity. So if you are looking for a fantastic opportunity to be involved in all aspects of this growing organisation, then this is the opportunity for you - call me on , message me on LinkedIn (Holly Parton-Corr) or email me We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better. Executive Consultant Holly Parton-Corr Holly's arrival at Oyster comes with an impressive 13 years of recruitment experience. But that's not all - she also brings her lively and sociable nature, making her the ideal addition to the team. Your ambition is our ambition. Your ambition is our ambition. Property & Real Estate Head of Operations/EA London £50,000 - £65,000 Per annum Permanent Your Contact Holly Parton-Corr Executive Consultant Your next role It's time for the next step. You've earned it. Could you be on the lookout for a unique opportunity with a corporate restructuring advisor in North West London? An established restructuring service with over 25 years' experience and a strong market knowledge, is looking to appoint a forward thinking and natural born leader for a Head of Operations/Senior EA position to join their team in Northwest London. You must be highly competent with a can-do attitude and proactivity, as well as highly organised, with flexible and agile mindset. Additionally, you will have: Great leadership skills be able to understand KPIs and managing fee earners' workflows, Someone not afraid to be hands-on with tasks, as well as having a good understanding of the needs of the Directors. Ideally you will have previous experience as PA/EA and can understand project management. You should feel comfortable in managing and handling clients big and small. This is an amazing opportunity to progress your career and have a full understanding of how a successful business runs, you will receive a salary rewarded based of experience. There are many other benefits and perks to this role, but I hope this snapshot was enough to spark your curiosity. So if you are looking for a fantastic opportunity to be involved in all aspects of this growing organisation, then this is the opportunity for you - call me on , message me on LinkedIn (Holly Parton-Corr) or email me We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better. Executive Consultant Holly Parton-Corr Holly's arrival at Oyster comes with an impressive 13 years of recruitment experience. But that's not all - she also brings her lively and sociable nature, making her the ideal addition to the team. Your ambition is our ambition. Your ambition is our ambition. l More Opportunities 0 Find the job you're looking for in Property & Real Estate. Or call us for the latest opportunities. Browse all jobs Investment Analyst London Permanent Up to £60,000 Per annum Interim Homebuyer Surveyor South West Contract £500 - £1000 a day Per day Interim Estates Surveyor South East England Contract £400 Per day Quantity Surveyor London Contract £400 - £450 Per day Clientside Surveyor - Property Management London Permanent £55,000 + £4500 Car allowance + Bonus. Per annum Associate - Property Management London Permanent £50,000 - £60,000 Per annum Client Side - Commercial Property Manager London Permanent £59,500 Per annum Project Manager London Permanent £60,000 Per annum Student Accommodation Manager North East England Permanent £40,000- £50,000 Per annum Director - Property Management London Permanent £80,000 - £100,000 Per annum Lettings Manager London Permanent £35,000-£45,000 Per annum Head of Office - North North East England Permanent Up to £100,000 + Package Per annum Head of Asset Management London Permanent Up to £130,000 + Package Per annum Associate Cost Consultant London Permanent £80,000 - £90,000 Per annum Senior Project Manager (Bristol) - Exclusive Role South West Permanent £55,000 - £65,000 Per annum Project Quantity Surveyor London Permanent £40,000 - £50,000 Per annum Stock Condition Surveyor Central England Contract 35-40 Per hour Maintenance Manager Central England Contract £300 - £400 Per day Employers Agent East of England Permanent £40,000-£50,000 Per annum Senior/Associate Project Manager London Permanent £60,000-£85,000 Per annum Request a call back Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you. Don't call us, we'll call you