Credit Controller £25,944 per annum, 40 hrs per week Monday to Friday. Will consider a minimum of 30 hours, salary will be pro-rated. Office Based Swindon, SN5 We are currently looking for an experienced Credit Controller to work in our busy Finance department based at our Swindon Head Office. The Position:As a Credit Controller you will provide day to day administrative support to the Senior Credit click apply for full job details
Mar 29, 2024
Full time
Credit Controller £25,944 per annum, 40 hrs per week Monday to Friday. Will consider a minimum of 30 hours, salary will be pro-rated. Office Based Swindon, SN5 We are currently looking for an experienced Credit Controller to work in our busy Finance department based at our Swindon Head Office. The Position:As a Credit Controller you will provide day to day administrative support to the Senior Credit click apply for full job details
You will be working for a rapidly growing, well established multi billion pound a year turnover business based in Manchester City Centre. The Credit Control function alone has grown by 25% in the last year and is showing no signs of slowing down. This is a full time permanent role working 9-5.30 with an hour lunch or alternatively 9-5 with half an hour lunch on a hybrid basis. The job itself is varied and requires you to manage your own workload with no day ever being the same. Your main duties will include; developing & coaching the team, reporting on your teams performance, get involved with the day to day duties of the team & lead from the front, 121's & appraisals, proactively chasing customers for payment, monitor the KPI's of the team and carry out recruitment as and when required . This is a perfect job for an experienced TL looking to work within a vibrant, progressive environment or a Senior Credit Controller looking to make a step up into a leadership role. To be considered you must have some degree of relevant experience whether it be Credit Control, Banking or Reconciliations. A company of this size with rapid growth, presents opportunities to those who come in perform well. There are countless examples of internal movement from Credit Control to banking or to the Accounts team or progressing to Credit Control Team Leader. Other benefits include study support to high performers post probation and hybrid working allowing you to work two days per week from home.
Mar 28, 2024
Full time
You will be working for a rapidly growing, well established multi billion pound a year turnover business based in Manchester City Centre. The Credit Control function alone has grown by 25% in the last year and is showing no signs of slowing down. This is a full time permanent role working 9-5.30 with an hour lunch or alternatively 9-5 with half an hour lunch on a hybrid basis. The job itself is varied and requires you to manage your own workload with no day ever being the same. Your main duties will include; developing & coaching the team, reporting on your teams performance, get involved with the day to day duties of the team & lead from the front, 121's & appraisals, proactively chasing customers for payment, monitor the KPI's of the team and carry out recruitment as and when required . This is a perfect job for an experienced TL looking to work within a vibrant, progressive environment or a Senior Credit Controller looking to make a step up into a leadership role. To be considered you must have some degree of relevant experience whether it be Credit Control, Banking or Reconciliations. A company of this size with rapid growth, presents opportunities to those who come in perform well. There are countless examples of internal movement from Credit Control to banking or to the Accounts team or progressing to Credit Control Team Leader. Other benefits include study support to high performers post probation and hybrid working allowing you to work two days per week from home.
You will be working for an established business based in Rochdale who are seeking a Credit Controller to join their exciting team. This is a full time, permanent role offering flexibility on start and finish times enabling a healthy work life balance. Your duties will include; ledger management by means of effective chasing, investigating customers credit history, raise credit notes when appropriate, cash flow forecasting with the Credit Manager, raising customer invoices, cash allocations and other ad hoc tasks. To be considered you must have prior Credit Control experience and a proactive mindset. The company boast a down to earth, welcoming culture where colleagues genuinely get along and look out for each other. Fully study support is also offered for those who want it, where it be CICM, AAT, CIMA or ACCA, giving you the piece of mind that there is scope for progression. Flexibility on hours also comes as standard allowing you to have a healthy work life balance and there is also free parking within a five minute walk of the office.
Mar 28, 2024
Full time
You will be working for an established business based in Rochdale who are seeking a Credit Controller to join their exciting team. This is a full time, permanent role offering flexibility on start and finish times enabling a healthy work life balance. Your duties will include; ledger management by means of effective chasing, investigating customers credit history, raise credit notes when appropriate, cash flow forecasting with the Credit Manager, raising customer invoices, cash allocations and other ad hoc tasks. To be considered you must have prior Credit Control experience and a proactive mindset. The company boast a down to earth, welcoming culture where colleagues genuinely get along and look out for each other. Fully study support is also offered for those who want it, where it be CICM, AAT, CIMA or ACCA, giving you the piece of mind that there is scope for progression. Flexibility on hours also comes as standard allowing you to have a healthy work life balance and there is also free parking within a five minute walk of the office.
Are you looking for an opportunity to get involved in the credit control function, working for a financially stable business? REED Accountancy are recruiting for a unique Sharpness based business, who are looking for a credit controller to join their small accounts team. The primary responsibility of the role is to manage customer accounts, ensuring they are trading within their credit limits and checking new customers, however there will also be other general finance responsibilities. Main duties include: Sales Ledger, including checking delivery tickets, reconciling weekly sales reports, processing sales invoices and debt collection, updating customer portals, raising miscellaneous invoices and ad hoc customer reports, dealing with customer queries and setting up new customers on Opera. Cash Management, posting cash receipts and payments, reconciling bank statements. Additional Duties include: Stock Control, receipting and issuing stock, processing works orders, reconciling weekly stock count. Assisting with Payroll, including processing weekly and monthly timesheets, downloading reports and RTI submissions, updating spreadsheets for reconciliation to control accounts ie PAYE and pension, updating additional ad hoc spreadsheets ie holiday and overtime records. Assisting with Internal and External Audits, including providing copy invoices or delivery notes as requested and uploading onto client portal. General Office Duties, including answering the phone and taking messages or credit card payments, printing and filing paperwork and banking as required. Supporting the Finance Manager and providing additional support across the finance function as necessary. Qualifications and Skills: • Good knowledge of Microsoft packages, Word and Excel in particular and able to pick up new systems quickly• A strong focus on customer service• Approachable and trusted member of the team• Someone who is self-motivated and enjoys measurable targets• Ability to work in a team environment and independently• Proven experience in a similar role (senior finance assistant / credit controller)• Self-motivated and proactive, takes initiative• Energetic, determined, and approaches problems with a positive attitude• Takes pride in ensuring work is completed in a timely manner and completed accurately• Strong interpersonal and communication skills• Friendly and professional email etiquette and phone manners• Team player, inspires confidence, respects and values others input• Flexible approach to work and change, possessing the ability to change gear quickly, as events demand The company currently use Opera accountancy package and full training will be provided Hours, 37.5 hours per week, flexible working will be considered.
Mar 27, 2024
Full time
Are you looking for an opportunity to get involved in the credit control function, working for a financially stable business? REED Accountancy are recruiting for a unique Sharpness based business, who are looking for a credit controller to join their small accounts team. The primary responsibility of the role is to manage customer accounts, ensuring they are trading within their credit limits and checking new customers, however there will also be other general finance responsibilities. Main duties include: Sales Ledger, including checking delivery tickets, reconciling weekly sales reports, processing sales invoices and debt collection, updating customer portals, raising miscellaneous invoices and ad hoc customer reports, dealing with customer queries and setting up new customers on Opera. Cash Management, posting cash receipts and payments, reconciling bank statements. Additional Duties include: Stock Control, receipting and issuing stock, processing works orders, reconciling weekly stock count. Assisting with Payroll, including processing weekly and monthly timesheets, downloading reports and RTI submissions, updating spreadsheets for reconciliation to control accounts ie PAYE and pension, updating additional ad hoc spreadsheets ie holiday and overtime records. Assisting with Internal and External Audits, including providing copy invoices or delivery notes as requested and uploading onto client portal. General Office Duties, including answering the phone and taking messages or credit card payments, printing and filing paperwork and banking as required. Supporting the Finance Manager and providing additional support across the finance function as necessary. Qualifications and Skills: • Good knowledge of Microsoft packages, Word and Excel in particular and able to pick up new systems quickly• A strong focus on customer service• Approachable and trusted member of the team• Someone who is self-motivated and enjoys measurable targets• Ability to work in a team environment and independently• Proven experience in a similar role (senior finance assistant / credit controller)• Self-motivated and proactive, takes initiative• Energetic, determined, and approaches problems with a positive attitude• Takes pride in ensuring work is completed in a timely manner and completed accurately• Strong interpersonal and communication skills• Friendly and professional email etiquette and phone manners• Team player, inspires confidence, respects and values others input• Flexible approach to work and change, possessing the ability to change gear quickly, as events demand The company currently use Opera accountancy package and full training will be provided Hours, 37.5 hours per week, flexible working will be considered.
About The Role Maintaining effective Billing requirements within the Business the successful and timely delivery of accurate and agreed invoices excellent customer experience is provided throughout the commercial relationship with the customer, providing high level customer engagement and a consistent approach Work closely with the Credit Control Team and appropriate stakeholders to ensure minimal impact on cash collection whilst continually reviewing and refining billing processes Responsible for addressing customer queries and providing clear and concise billing information Ensure that invoicing is accurate and issued in a timely manner Ensure that all manual/ non-recurring invoices and credit notes are appropriately authorised, accurate and raised in a timely manner and making sure the credit note log is kept up to date Billing Issue Hosted Voice and Voice Call Usage Billing Ad hoc Manual invoicing (Not Messina) Issue Domains billing and responsible for maintaining the renewals spreadsheet Action manual invoice requests from Financial Accounting including SFI charges and eFax Activities Responsible for and maintaining credit and invoice approvals within the AR Approvals inbox Support Auditors requests Enter Engineer's hours (professional services) into Sales Force using report from Claranet Support Post Daily Invoices and Credit Notes into Navision Releasing invoices from Messina and post in Navision Put billing on hold when required whilst making sure reasons are communicated appropriately when the monthly report is reviewed Analysis Ensuring billing analysis requirements are met whilst working closely with the Credit Controllers Providing billing calculations, including final invoicing and issue where appropriate Ensure bespoke billing reports are issued in a timely manner Assist Accounts Receivable with cash analysis when required Communication and internal interaction Building effective relationships Adding billing dates into Messina as required by Cancellations Working with CTG to make frequency and other changes within the system to correct billing Attend weekly meetings with Project Office regarding cancelled circuits within the system still required by the customer, and action calculations provided by analyst to ensure correct billing Undertake additional ad hoc duties as directed by the Senior Billing Analyst or Credit Control Manager Key Performance Indicators Complete monthly bespoke reporting requirements Ensure accurate and timely billing Effective Management of the Credit Note log Customer satisfaction Identification and improvement (on-going) of best practice These KPIs, as well as other traits, skills and knowledge requirements will be measured and monitored through Claranet UK's performance management process. About You Essential Experience in managing effective billing solutions and maintenance Demonstrable commercial acumen, with good understanding of the key elements of Claranet UK's services Excellent communication and prioritisation skills, with proven ability to manage and prioritise multiple tracks of activity, without direct supervision in a fast-paced environment with tight deadlines Excellent verbal and written communication skills Able to demonstrate coordination and resolution of customer issues Highly motivated, pragmatic and energetic team player with a positive, determined, driven and can-do attitude Ability to work cross-functionally Willing to travel Excellent Excel skills In addition, the following are highly desirable: Experience of working for an IT and/or Telecom's business Accredited Excel Training course qualification(s)
Mar 26, 2024
Full time
About The Role Maintaining effective Billing requirements within the Business the successful and timely delivery of accurate and agreed invoices excellent customer experience is provided throughout the commercial relationship with the customer, providing high level customer engagement and a consistent approach Work closely with the Credit Control Team and appropriate stakeholders to ensure minimal impact on cash collection whilst continually reviewing and refining billing processes Responsible for addressing customer queries and providing clear and concise billing information Ensure that invoicing is accurate and issued in a timely manner Ensure that all manual/ non-recurring invoices and credit notes are appropriately authorised, accurate and raised in a timely manner and making sure the credit note log is kept up to date Billing Issue Hosted Voice and Voice Call Usage Billing Ad hoc Manual invoicing (Not Messina) Issue Domains billing and responsible for maintaining the renewals spreadsheet Action manual invoice requests from Financial Accounting including SFI charges and eFax Activities Responsible for and maintaining credit and invoice approvals within the AR Approvals inbox Support Auditors requests Enter Engineer's hours (professional services) into Sales Force using report from Claranet Support Post Daily Invoices and Credit Notes into Navision Releasing invoices from Messina and post in Navision Put billing on hold when required whilst making sure reasons are communicated appropriately when the monthly report is reviewed Analysis Ensuring billing analysis requirements are met whilst working closely with the Credit Controllers Providing billing calculations, including final invoicing and issue where appropriate Ensure bespoke billing reports are issued in a timely manner Assist Accounts Receivable with cash analysis when required Communication and internal interaction Building effective relationships Adding billing dates into Messina as required by Cancellations Working with CTG to make frequency and other changes within the system to correct billing Attend weekly meetings with Project Office regarding cancelled circuits within the system still required by the customer, and action calculations provided by analyst to ensure correct billing Undertake additional ad hoc duties as directed by the Senior Billing Analyst or Credit Control Manager Key Performance Indicators Complete monthly bespoke reporting requirements Ensure accurate and timely billing Effective Management of the Credit Note log Customer satisfaction Identification and improvement (on-going) of best practice These KPIs, as well as other traits, skills and knowledge requirements will be measured and monitored through Claranet UK's performance management process. About You Essential Experience in managing effective billing solutions and maintenance Demonstrable commercial acumen, with good understanding of the key elements of Claranet UK's services Excellent communication and prioritisation skills, with proven ability to manage and prioritise multiple tracks of activity, without direct supervision in a fast-paced environment with tight deadlines Excellent verbal and written communication skills Able to demonstrate coordination and resolution of customer issues Highly motivated, pragmatic and energetic team player with a positive, determined, driven and can-do attitude Ability to work cross-functionally Willing to travel Excellent Excel skills In addition, the following are highly desirable: Experience of working for an IT and/or Telecom's business Accredited Excel Training course qualification(s)
Horizon Recruitment Solutions
Great Sankey, Warrington
We have an exciting opportunity for an experienced Credit Controller to join our client. The successful and tenacious candidate will manage a select set of globally-facing customer accounts and focus on reducing overdue debt while building strong internal and external professional relationships. Responsibilities Responsible for managing international and domestic overdue debt by phone & email. Document telephone conversations with customers to facilitate timely reporting with senior management. contact customers by phone and follow up with e-mail. Ensure invoice disputes are escalated to account managers and followed up in a timely manner. Proactively manage and mitigate against rising aged debt. Escalate to senior management customers facing financial distress. Ad-hoc streamlined reporting and other duties as required by the Finance Team. Key Skills Experience as a credit controller Experience in Salesforce and Sage Intacct is desirable Commercial acumen with methodical analytical skills and attention to detail Ability to work in a fast-paced environment whilst remaining organised Excellent interpersonal skills with the ability to engage, motivate and influence Prioritisation skills, especially managing multiple requests and deadlines Excellent communication skills both written and verbal Able to work effectively on own initiative with little supervision Can do attitude, able to adapt quickly, not averse to change Have passion, drive and be highly competitive MS Excel at intermediate level The role is initially office-based - Monday to Friday. 8.30 am - 5.30 pm -1 hour lunch Benefits Company pension On-site parking 25 days hol + Bank Holidays Additional benefits on completion of probation Horizon Recruitment is an equal opportunities employer and is acting as a recruitment agency concerning this vacancy. Job Types: Permanent, Full-time Salary: 27k - 28k per year
Mar 26, 2024
Full time
We have an exciting opportunity for an experienced Credit Controller to join our client. The successful and tenacious candidate will manage a select set of globally-facing customer accounts and focus on reducing overdue debt while building strong internal and external professional relationships. Responsibilities Responsible for managing international and domestic overdue debt by phone & email. Document telephone conversations with customers to facilitate timely reporting with senior management. contact customers by phone and follow up with e-mail. Ensure invoice disputes are escalated to account managers and followed up in a timely manner. Proactively manage and mitigate against rising aged debt. Escalate to senior management customers facing financial distress. Ad-hoc streamlined reporting and other duties as required by the Finance Team. Key Skills Experience as a credit controller Experience in Salesforce and Sage Intacct is desirable Commercial acumen with methodical analytical skills and attention to detail Ability to work in a fast-paced environment whilst remaining organised Excellent interpersonal skills with the ability to engage, motivate and influence Prioritisation skills, especially managing multiple requests and deadlines Excellent communication skills both written and verbal Able to work effectively on own initiative with little supervision Can do attitude, able to adapt quickly, not averse to change Have passion, drive and be highly competitive MS Excel at intermediate level The role is initially office-based - Monday to Friday. 8.30 am - 5.30 pm -1 hour lunch Benefits Company pension On-site parking 25 days hol + Bank Holidays Additional benefits on completion of probation Horizon Recruitment is an equal opportunities employer and is acting as a recruitment agency concerning this vacancy. Job Types: Permanent, Full-time Salary: 27k - 28k per year
Senior Property Administrator Meyer Scott Ref: VR/08918 Salary: 25,000 - 26,000 per annum Location: Swavesey, Cambs Type: Permanent Our client procures, develops, leases, and manages commercial properties in the UK. They own all their premises, many of which are in prime sites. This well-established business, based in well-appointed offices in the countryside, manages residential, student rooms and a wide variety of commercial and retail premises. As a Senior Administrator you would be managing a private portfolio of properties and tenancy requirements. Reporting to the Head of Commercial & Development. Key Objectives of job To maximise value of the portfolio by minimising voids and maximising rental income. To professionally manage the properties and tenant relationships. To ensure properties are kept in good condition, and that all Health & Safety and Compliance is in order. To ensure best service and advice is delivered within the department and in line with the companies' values and mission. To manage and maintain the Client relationship ensuring the required levels of service are met. To represent the company professionally Main Duties & Responsibilities To oversee key lease events (e.g. lease-ends) and progress the re-letting of vacant units. To oversee vacant unit marketing, including via external agents. To undertake regular property inspections and engage in person with tenants and other stakeholders. To mitigate costs and secure savings across the portfolio. To monitor service charge budgets and expenditure. To ensure Health & Safety and statutory compliance is to the required standard. To oversee insurance claims and associated works. To liaise with the Finance department to ensure charges and income are correct and up to date; and to assist the credit controller with the collection of arrears. To liaise with the Maintenance department and external contractors to progress repair works. To cooperate closely with the Senior Property Manager to resolve day-to-day management issues. To oversee your portfolio to ensure it is managed effectively and professionally, and to provide support to others as and when required. To assist line manager and other departments with refurbishment or redevelopment project when required. To liaise with and actively manage solicitors and external agents with regard to the drafting of new leases and associated documentation, as well as acquisition, disposal and financing due diligence where required. Software Proficiencies Outlook, Excel, Word, Landmark (property management software), Evernote. Hours: Monday to Friday 9am - 5.30pm
Mar 26, 2024
Full time
Senior Property Administrator Meyer Scott Ref: VR/08918 Salary: 25,000 - 26,000 per annum Location: Swavesey, Cambs Type: Permanent Our client procures, develops, leases, and manages commercial properties in the UK. They own all their premises, many of which are in prime sites. This well-established business, based in well-appointed offices in the countryside, manages residential, student rooms and a wide variety of commercial and retail premises. As a Senior Administrator you would be managing a private portfolio of properties and tenancy requirements. Reporting to the Head of Commercial & Development. Key Objectives of job To maximise value of the portfolio by minimising voids and maximising rental income. To professionally manage the properties and tenant relationships. To ensure properties are kept in good condition, and that all Health & Safety and Compliance is in order. To ensure best service and advice is delivered within the department and in line with the companies' values and mission. To manage and maintain the Client relationship ensuring the required levels of service are met. To represent the company professionally Main Duties & Responsibilities To oversee key lease events (e.g. lease-ends) and progress the re-letting of vacant units. To oversee vacant unit marketing, including via external agents. To undertake regular property inspections and engage in person with tenants and other stakeholders. To mitigate costs and secure savings across the portfolio. To monitor service charge budgets and expenditure. To ensure Health & Safety and statutory compliance is to the required standard. To oversee insurance claims and associated works. To liaise with the Finance department to ensure charges and income are correct and up to date; and to assist the credit controller with the collection of arrears. To liaise with the Maintenance department and external contractors to progress repair works. To cooperate closely with the Senior Property Manager to resolve day-to-day management issues. To oversee your portfolio to ensure it is managed effectively and professionally, and to provide support to others as and when required. To assist line manager and other departments with refurbishment or redevelopment project when required. To liaise with and actively manage solicitors and external agents with regard to the drafting of new leases and associated documentation, as well as acquisition, disposal and financing due diligence where required. Software Proficiencies Outlook, Excel, Word, Landmark (property management software), Evernote. Hours: Monday to Friday 9am - 5.30pm
Interim Senior Finance Professional - Callington / Hybrid - Circa: £65,000 FTE Negotiable Trial Balance Consulting have been contacted by a long standing client, a large Cornish services provider who urgently seek to recruit a highly experienced Accountant (probably operating at Financial Controller/Director level), to assist them during a particularly busy period as the business experiences a period of positive change. Commencing ASAP, this will be a full time contract with an anticipated duration of no less than three months. The role can be operated on a hybrid basis where required with up to two days per week remote and the remainder based from the company's headquarters in Callington. The successful candidate will support an experienced CFO, Financial Controller and FP&A Manager with a host of external stakeholder reporting tasks where high quality cashflow forecasting, budgeting and credit management skills will be essential. Key responsibilities to include: - Play a key role in the production of detailed cashflow forecasts for both internal and external presentation (to include external investors) - Monitor and report on daily cash flow expenditures (in and out), to ensure adequate operational liquidity - Assume key responsibility for all aspects of the company's aged debtor management - Identify key trends, patterns and drivers that may affect cash flow strategies - Ensure compliant and efficient statutory controls - Complex variance analysis - Development of internal controls If you are an immediately available seasoned finance professional (that holds a professional qualification - ACA/ACCA/CIMA), seeking a broad and interesting contract taking you into the summer, please get in touch with Steve Roach quoting reference SR9788 as soon as possible.
Mar 24, 2024
Full time
Interim Senior Finance Professional - Callington / Hybrid - Circa: £65,000 FTE Negotiable Trial Balance Consulting have been contacted by a long standing client, a large Cornish services provider who urgently seek to recruit a highly experienced Accountant (probably operating at Financial Controller/Director level), to assist them during a particularly busy period as the business experiences a period of positive change. Commencing ASAP, this will be a full time contract with an anticipated duration of no less than three months. The role can be operated on a hybrid basis where required with up to two days per week remote and the remainder based from the company's headquarters in Callington. The successful candidate will support an experienced CFO, Financial Controller and FP&A Manager with a host of external stakeholder reporting tasks where high quality cashflow forecasting, budgeting and credit management skills will be essential. Key responsibilities to include: - Play a key role in the production of detailed cashflow forecasts for both internal and external presentation (to include external investors) - Monitor and report on daily cash flow expenditures (in and out), to ensure adequate operational liquidity - Assume key responsibility for all aspects of the company's aged debtor management - Identify key trends, patterns and drivers that may affect cash flow strategies - Ensure compliant and efficient statutory controls - Complex variance analysis - Development of internal controls If you are an immediately available seasoned finance professional (that holds a professional qualification - ACA/ACCA/CIMA), seeking a broad and interesting contract taking you into the summer, please get in touch with Steve Roach quoting reference SR9788 as soon as possible.
Do enjoy working for a family run business? You're an experienced Senior Credit Controller who likes taking ownership of the end-to-end credit control process, while supporting more junior members of the team. Based in Otley, you'll be responsible for looking after customer accounts from setting them up to chasing debt. You'll be opening up customer accounts, credit checking and assessing risk, completing direct debit runs, chasing debt, putting accounts on stop, and supporting the team in the Credit Managers absence. In return, you'll be offered an annual salary of up to 32K DOE. Click "apply now" to find out more.
Mar 22, 2024
Full time
Do enjoy working for a family run business? You're an experienced Senior Credit Controller who likes taking ownership of the end-to-end credit control process, while supporting more junior members of the team. Based in Otley, you'll be responsible for looking after customer accounts from setting them up to chasing debt. You'll be opening up customer accounts, credit checking and assessing risk, completing direct debit runs, chasing debt, putting accounts on stop, and supporting the team in the Credit Managers absence. In return, you'll be offered an annual salary of up to 32K DOE. Click "apply now" to find out more.
Are you commercially focused and able to persuade and influence your clients to achieve desired outcomes? Do you enjoy building relationships and turning around their accounts to create more positive conversations? Now is a really exciting time for you to join the NHS SBS family! Not only because we have achieved recognition for being one of the Top 20 Great Places to Work in the UK, but we are right at the beginning of a multi-million-pound enterprise transformation project across several areas including our Finance and Accounting department. Huge growth and development in this area has led to the need for a brand-new team of Senior Credit Controllers. You will support the Collections and Accounts Receivable functions managing projects and implementing efficiencies & improvements with a commercially focused approach. The role will involve improving collections through building and maintaining customer relationships whilst investigating and resolving their queries. Alongside debtor management, the team will play an active role in handling our client relationship and driving and demonstrating continuous improvement of the efficiency and performance of the service. This is a lively team, with strong growth and improvement plans for 2022 and beyond, so being able to thrive whilst staying organised with high volumes will put you in the best position to develop your career and grow with us. This is a hybrid working role, and as a new employee, a minimum of 3 days a week in the office will be encouraged during the initial 3-month induction period, reducing to 1 to 2 days following successful completion. What you'll be doing Be responsible for a variety of ledgers and negotiating payments of outstanding invoices Looking through the historical data and create an accurate picture of what's occurred on the account to date Determining realistic sums to collect from debtors and arrange collections Allocating receipts Proactively reviewing Client Debt reports Handling complicated cases and more challenging client issues Collecting for our Focus Client base, where quality and success are of much greater importance Ensure security, integrity, and confidentiality of all data What you'll bring Previous experience within a credit control role/environment Excellent communication skills, both written and verbal, to drive successful outcomes for both the business and our clients The ability to persuade and influence debtor behaviour in a positive and professional manner Excellent Office skills - Word, Excel, and PowerPoint Driven and self-motivated to deliver excellent results Ability to prioritise own workload based on strategic motives, to achieve the best results in target-based environment Flexible and adaptable to work environment and requirements It would be great if you had A solid understanding of Oracle, in particular Order Management, Receivables and Receipting modules, ideally in a Shared Service environment Knowledge of Direct Debit Process and Fees based billing regimes CICM or other Collections qualifications If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full Time Permanent Location: Leeds Security Clearance Level: DBS Internal Recruiter: Mark Salary: up to £27,000 dependent on experience and development needs Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey? We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Sep 24, 2022
Full time
Are you commercially focused and able to persuade and influence your clients to achieve desired outcomes? Do you enjoy building relationships and turning around their accounts to create more positive conversations? Now is a really exciting time for you to join the NHS SBS family! Not only because we have achieved recognition for being one of the Top 20 Great Places to Work in the UK, but we are right at the beginning of a multi-million-pound enterprise transformation project across several areas including our Finance and Accounting department. Huge growth and development in this area has led to the need for a brand-new team of Senior Credit Controllers. You will support the Collections and Accounts Receivable functions managing projects and implementing efficiencies & improvements with a commercially focused approach. The role will involve improving collections through building and maintaining customer relationships whilst investigating and resolving their queries. Alongside debtor management, the team will play an active role in handling our client relationship and driving and demonstrating continuous improvement of the efficiency and performance of the service. This is a lively team, with strong growth and improvement plans for 2022 and beyond, so being able to thrive whilst staying organised with high volumes will put you in the best position to develop your career and grow with us. This is a hybrid working role, and as a new employee, a minimum of 3 days a week in the office will be encouraged during the initial 3-month induction period, reducing to 1 to 2 days following successful completion. What you'll be doing Be responsible for a variety of ledgers and negotiating payments of outstanding invoices Looking through the historical data and create an accurate picture of what's occurred on the account to date Determining realistic sums to collect from debtors and arrange collections Allocating receipts Proactively reviewing Client Debt reports Handling complicated cases and more challenging client issues Collecting for our Focus Client base, where quality and success are of much greater importance Ensure security, integrity, and confidentiality of all data What you'll bring Previous experience within a credit control role/environment Excellent communication skills, both written and verbal, to drive successful outcomes for both the business and our clients The ability to persuade and influence debtor behaviour in a positive and professional manner Excellent Office skills - Word, Excel, and PowerPoint Driven and self-motivated to deliver excellent results Ability to prioritise own workload based on strategic motives, to achieve the best results in target-based environment Flexible and adaptable to work environment and requirements It would be great if you had A solid understanding of Oracle, in particular Order Management, Receivables and Receipting modules, ideally in a Shared Service environment Knowledge of Direct Debit Process and Fees based billing regimes CICM or other Collections qualifications If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full Time Permanent Location: Leeds Security Clearance Level: DBS Internal Recruiter: Mark Salary: up to £27,000 dependent on experience and development needs Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey? We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.