Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Marketing Business Partner UK Remote Competitive Salary We have an opportunity for an organised and passionate Marketing Business Partner to join the iSAMS team on a 12-month FTC, covering events. You should be able to manage multiple events across different countries and be comfortable with an entirely hands on approach. You will be self-motivated, passionate and confident working with internal and external stakeholders as required. You will report to our Marketing Manager and work closely with the Sales, Marketing and Community functions. You will manage all global events (physical and virtual) that the company organises, attends, exhibits and/or sponsors to help increase brand awareness, drive competitive advantage, support customer retention and produce long term profitable growth across UK and international markets. You will take full responsibility for managing the logistics of all events, including all collateral required, and be available to support on site where required. Post event analysis will also be part of the role and therefore a high degree of organisation and analytical nature is important. Responsibilities Managing all events including client user groups, exhibitions, conferences, seminars and webinars. Setting clear objectives and targets for events, alongside plans for how to meet these. Liaising with sales and marketing teams to publicise and promote the event. Manage the scheduling of internal and external events around global school and public holidays. Create and distribute comprehensive briefs to colleagues who will be participating in events with detailed information about the event, its objectives, and any expectations or requirements from the participants. Gathering feedback and data after an event (e.g. on attendance or sign-ups), sharing summary with key stakeholders and using it to inform decisions/future plans. Liaising with industry association key stakeholders to ensure timely signing up for exhibitions and preferred stand locations. Coordinating with suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly and to budget. Coming up with new and innovative ideas both for events and event promotion. Working within a budget for events and managing spending accordingly. Ordering and managing all exhibition equipment, merchandise and printed literature across events, liaising with external agencies as required. Coordinating the creation and production of marketing literature for events, liaising with internal stakeholders and external agencies as required. Conduct ongoing analysis of our competitors to identify the events at which they are attending, exhibiting, and sponsoring. Knowledge and Experience Previous experience in an events or hospitality role, demonstrating experience of coordinating the full events process is essential Reporting and analysis of events including Return on Investment Previous experience ideally within a B2B tech company environment advantageous Experience or knowledge of the education market is also desirable Excellent attention to detail Excellent written and verbal communication skills Good interpersonal skills and ability to work well with all stakeholders Strong organisational skills with ability to manage multiple projects simultaneously A practical approach to solving problems To be a self-motivated team player Good proficiency in MS Office applications. Confidence using Office CMS systems and CRM systems Experience with Gotowebinar, Microsoft Teams, Hubspot, Wordpress is advantageous Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Apr 19, 2024
Contractor
Marketing Business Partner UK Remote Competitive Salary We have an opportunity for an organised and passionate Marketing Business Partner to join the iSAMS team on a 12-month FTC, covering events. You should be able to manage multiple events across different countries and be comfortable with an entirely hands on approach. You will be self-motivated, passionate and confident working with internal and external stakeholders as required. You will report to our Marketing Manager and work closely with the Sales, Marketing and Community functions. You will manage all global events (physical and virtual) that the company organises, attends, exhibits and/or sponsors to help increase brand awareness, drive competitive advantage, support customer retention and produce long term profitable growth across UK and international markets. You will take full responsibility for managing the logistics of all events, including all collateral required, and be available to support on site where required. Post event analysis will also be part of the role and therefore a high degree of organisation and analytical nature is important. Responsibilities Managing all events including client user groups, exhibitions, conferences, seminars and webinars. Setting clear objectives and targets for events, alongside plans for how to meet these. Liaising with sales and marketing teams to publicise and promote the event. Manage the scheduling of internal and external events around global school and public holidays. Create and distribute comprehensive briefs to colleagues who will be participating in events with detailed information about the event, its objectives, and any expectations or requirements from the participants. Gathering feedback and data after an event (e.g. on attendance or sign-ups), sharing summary with key stakeholders and using it to inform decisions/future plans. Liaising with industry association key stakeholders to ensure timely signing up for exhibitions and preferred stand locations. Coordinating with suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly and to budget. Coming up with new and innovative ideas both for events and event promotion. Working within a budget for events and managing spending accordingly. Ordering and managing all exhibition equipment, merchandise and printed literature across events, liaising with external agencies as required. Coordinating the creation and production of marketing literature for events, liaising with internal stakeholders and external agencies as required. Conduct ongoing analysis of our competitors to identify the events at which they are attending, exhibiting, and sponsoring. Knowledge and Experience Previous experience in an events or hospitality role, demonstrating experience of coordinating the full events process is essential Reporting and analysis of events including Return on Investment Previous experience ideally within a B2B tech company environment advantageous Experience or knowledge of the education market is also desirable Excellent attention to detail Excellent written and verbal communication skills Good interpersonal skills and ability to work well with all stakeholders Strong organisational skills with ability to manage multiple projects simultaneously A practical approach to solving problems To be a self-motivated team player Good proficiency in MS Office applications. Confidence using Office CMS systems and CRM systems Experience with Gotowebinar, Microsoft Teams, Hubspot, Wordpress is advantageous Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Job Title: FMV & Agency Co-ordinator Reporting To: FMV Team Leader Direct Reports: N/A Location: London, Hybrid working in place 3/2 with occasional travel to Basingstoke office. The job in a nutshell In this role, you'll be providing operational and administrative support to the account managers to allow them more time with their customers, managing the offers & campaigns, and working with buyers to support customer visits and tastings. Who you will work with Internal: FMV Account Manager Customer Services Team Credit Control Warehouse Department Despatch Team Bond & Export Team Buying Team Marketing Team External: FMV Trade Customers Suppliers/Producers What you will do Managing customer enquiries and supporting the order processing team. Managing offers and campaigns; producing content for the offers, collating orders, re-offering where necessary and preparing all the orders for Fine Wine buying to process on our Fine Wine Tool, updating the offer calendar, and ensuring offers are sent and concluded in a timely fashion. Organising tastings and events when producers are in the market; dealing with the events team, creating invitations, organising the guest lists, working with buyers to ensure samples are in place. Producing FMV lists (every two months) and Fine Wine lists (monthly). Creating Fine Wine & Agency offers for the On-trade from landed stock Creating offers & promotions for Agency producers for the off-trade Ensuring continued presence on important London lists by offering historical takers key producers as soon as the stock arrives Producing market reports for key producers Ensuring that all working practices comply with Health and Safety legislation. What you will bring to the role Experience / Achievements Experience working for an agency business focussed on distribution. Knowledge of the fine wine market and Burgundy in particular. Comfortable working with buyers, producers, customers and supply chain & logistics. Experience managing En Primeur offer campaigns. Your Skills, Knowledge and Behaviours Experience of using bespoke systems (currently Power BI & SAP) Previous working experience in a similar role Excellent attention to detail with a high level of accuracy Highly organised with the ability to prioritise accordingly Ability to build positive working relationships and develop trust with all stakeholders A pro-active and flexible approach Excellent problem-solving skills Highly IT competent, especially with Excel Ability to communicate effectively with all levels A basic to intermediate level of wine knowledge A passion for wine Qualifications WSET advance or diploma We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 19th April 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Apr 19, 2024
Full time
Job Title: FMV & Agency Co-ordinator Reporting To: FMV Team Leader Direct Reports: N/A Location: London, Hybrid working in place 3/2 with occasional travel to Basingstoke office. The job in a nutshell In this role, you'll be providing operational and administrative support to the account managers to allow them more time with their customers, managing the offers & campaigns, and working with buyers to support customer visits and tastings. Who you will work with Internal: FMV Account Manager Customer Services Team Credit Control Warehouse Department Despatch Team Bond & Export Team Buying Team Marketing Team External: FMV Trade Customers Suppliers/Producers What you will do Managing customer enquiries and supporting the order processing team. Managing offers and campaigns; producing content for the offers, collating orders, re-offering where necessary and preparing all the orders for Fine Wine buying to process on our Fine Wine Tool, updating the offer calendar, and ensuring offers are sent and concluded in a timely fashion. Organising tastings and events when producers are in the market; dealing with the events team, creating invitations, organising the guest lists, working with buyers to ensure samples are in place. Producing FMV lists (every two months) and Fine Wine lists (monthly). Creating Fine Wine & Agency offers for the On-trade from landed stock Creating offers & promotions for Agency producers for the off-trade Ensuring continued presence on important London lists by offering historical takers key producers as soon as the stock arrives Producing market reports for key producers Ensuring that all working practices comply with Health and Safety legislation. What you will bring to the role Experience / Achievements Experience working for an agency business focussed on distribution. Knowledge of the fine wine market and Burgundy in particular. Comfortable working with buyers, producers, customers and supply chain & logistics. Experience managing En Primeur offer campaigns. Your Skills, Knowledge and Behaviours Experience of using bespoke systems (currently Power BI & SAP) Previous working experience in a similar role Excellent attention to detail with a high level of accuracy Highly organised with the ability to prioritise accordingly Ability to build positive working relationships and develop trust with all stakeholders A pro-active and flexible approach Excellent problem-solving skills Highly IT competent, especially with Excel Ability to communicate effectively with all levels A basic to intermediate level of wine knowledge A passion for wine Qualifications WSET advance or diploma We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 19th April 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Apr 19, 2024
Full time
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
PH1649 - National Account Manager - Premium Foodservice Manufacturer REWARDS: 45K-53K (OTE 61K) Car or Car allowance LOCATION : National - Birmingham, London, Leeds, Manchester, Bristol, Liverpool Exciting opportunity to work with a portfolio of high end Foodservice products at NAM level THE COMPANY : They are a multi million pounds turnover European company who specialise in the manufacture and distribution of high end past products to the Foodservice sector. We have a strong presence across Italy and Europe and distribute to over 50 countries worldwide. Our range of products is innovative and of high quality and appeals to mid-high end OOH customers across many areas, including hotels, restaurants, fine dining, casual dining and Leisure. We invest heavily in NPD to produce exceptional products which are both versatile whilst maintaining their authentic Italian origin. We have successfully established our brands within the UK through work with both wholesale partners and major end users. An opening has arisen for a NAM to join our team to look after and further develop our presence within Foodservice distribution. THE ROLE: This is an exceptional opportunity to work for an exciting growing company working with some really foodie and innovative products. The focus of this role is to manage the key relationships with our wholesale clients. This will involve both managing the commercial agreements with Foodservice buying groups in addition to working closely with the individual group members to drive further listings and volume. You will also be responsible for working closely with marketing to implement and drive promotional activity via our key distribution partners. We feel that we have an established presence within these accounts - but also one with exciting further growth potential. We are seeking to appoint a driven NAM who is passionate about great food to support in this area. THE APPLICANT: We are seeking to speak to candidates with a proven track record within Foodservice at National Accounts Level. Candidates must have a proven track record selling to buyer level. Candidates must have experience working for a Foodservice Manufacturer Candidates with experience of selling to Foodservice Wholesale will be of particular interest. Candidates must have a structured approach to National Account Management and be able to work autonomously.
Apr 19, 2024
Full time
PH1649 - National Account Manager - Premium Foodservice Manufacturer REWARDS: 45K-53K (OTE 61K) Car or Car allowance LOCATION : National - Birmingham, London, Leeds, Manchester, Bristol, Liverpool Exciting opportunity to work with a portfolio of high end Foodservice products at NAM level THE COMPANY : They are a multi million pounds turnover European company who specialise in the manufacture and distribution of high end past products to the Foodservice sector. We have a strong presence across Italy and Europe and distribute to over 50 countries worldwide. Our range of products is innovative and of high quality and appeals to mid-high end OOH customers across many areas, including hotels, restaurants, fine dining, casual dining and Leisure. We invest heavily in NPD to produce exceptional products which are both versatile whilst maintaining their authentic Italian origin. We have successfully established our brands within the UK through work with both wholesale partners and major end users. An opening has arisen for a NAM to join our team to look after and further develop our presence within Foodservice distribution. THE ROLE: This is an exceptional opportunity to work for an exciting growing company working with some really foodie and innovative products. The focus of this role is to manage the key relationships with our wholesale clients. This will involve both managing the commercial agreements with Foodservice buying groups in addition to working closely with the individual group members to drive further listings and volume. You will also be responsible for working closely with marketing to implement and drive promotional activity via our key distribution partners. We feel that we have an established presence within these accounts - but also one with exciting further growth potential. We are seeking to appoint a driven NAM who is passionate about great food to support in this area. THE APPLICANT: We are seeking to speak to candidates with a proven track record within Foodservice at National Accounts Level. Candidates must have a proven track record selling to buyer level. Candidates must have experience working for a Foodservice Manufacturer Candidates with experience of selling to Foodservice Wholesale will be of particular interest. Candidates must have a structured approach to National Account Management and be able to work autonomously.
Business Development Manager We have an exciting opportunity for a B2B Business Development Manager to join our dynamic team based in Chichester. About Marketscan. We are an award-winning company offering an innovative range of high-quality products and services to the B2B marketing community. Personal service is a key element of our business and our experienced team work closely with clients. About the role: You will be responsible for selling our market-leading database solutions to businesses. This will involve developing and maintaining long term profitable relationships with customers. Full training of our products and the database marketing industry is provided by the company. You will be involved with every stage of the sales process, from validating customers and new business opportunities, to writing proposals and securing orders. You will also develop and manage customer accounts in order to build your own portfolio of clients. We do not employ hard sell methods, our approach is one of consultative selling, using a winning style and expert knowledge. Our Ideal Business Development Manager: This is an excellent opportunity for a competitive and energetic person to join our forward thinking and growing business. What we are looking for: Confidence Enthusiasm Hard Working Attitude Drive to succeed Your Business Development Manager Rewards: In return for your continued commitment, we offer the following rewards and benefits Salary of up to £30k + Uncapped commission 37 hours per week Monday to Friday Excellent Contributory Pension Scheme Up to 25 Days Annual Leave + Bank Holidays Uncapped Commission Structure Fun Thursdays To not miss out on the fantastic opportunity to become our next Business Development Manager, click apply now to register your interest. We look forward to hearing from you!
Apr 19, 2024
Full time
Business Development Manager We have an exciting opportunity for a B2B Business Development Manager to join our dynamic team based in Chichester. About Marketscan. We are an award-winning company offering an innovative range of high-quality products and services to the B2B marketing community. Personal service is a key element of our business and our experienced team work closely with clients. About the role: You will be responsible for selling our market-leading database solutions to businesses. This will involve developing and maintaining long term profitable relationships with customers. Full training of our products and the database marketing industry is provided by the company. You will be involved with every stage of the sales process, from validating customers and new business opportunities, to writing proposals and securing orders. You will also develop and manage customer accounts in order to build your own portfolio of clients. We do not employ hard sell methods, our approach is one of consultative selling, using a winning style and expert knowledge. Our Ideal Business Development Manager: This is an excellent opportunity for a competitive and energetic person to join our forward thinking and growing business. What we are looking for: Confidence Enthusiasm Hard Working Attitude Drive to succeed Your Business Development Manager Rewards: In return for your continued commitment, we offer the following rewards and benefits Salary of up to £30k + Uncapped commission 37 hours per week Monday to Friday Excellent Contributory Pension Scheme Up to 25 Days Annual Leave + Bank Holidays Uncapped Commission Structure Fun Thursdays To not miss out on the fantastic opportunity to become our next Business Development Manager, click apply now to register your interest. We look forward to hearing from you!
Robert Half have partnered with a leading company that specialises in merging fundamental research with commercial products, leveraging expertise in MEV and blockchain technologies to shape the future of crypto. As the Engineering Lead, you will oversee the full stack development of the Liquidity Layer. Your responsibilities include bringing solutions to fruition, guiding Senior Software Engineers, and designing the project's architecture. You will play a crucial role in prioritising long-term strategic technical goals and driving impactful innovations. This role demands a deep understanding of complex system architecture and the ability to make strategic trade-off decisions. Note: This is not a middle management position. In addition to leading the team, you will actively contribute to coding, especially in the project's early stages. You will take ownership of all shipped code and be proficient in addressing any arising issues. Location: London, UK - they operate as a hybrid team with a preference for in-office work. This is a day rate contract - outside of IR35 Responsibilities: Lead the engineering efforts for the Liquidity Layer product. Own architecture decisions considering short and long-term objectives. Build and manage an efficient engineering team. Write high-quality, efficient, and well-tested code. Design systems with complex interactions across global infrastructure. Collaborate with external partner teams to implement features and ensure integration. Participate in product development and launch, working closely with product managers and engineers. Support troubleshooting and resolution of technical challenges. Requirements: 7+ years of software engineering experience. Strong understanding and experience in crypto Experience architecting complex blockchain systems. Track record of building and managing engineering teams. Ability to work in a fast-paced environment and deliver results. Excellent problem-solving and communication skills. Passion for blockchain and decentralised technology. Nice-to-Have: Previous experience in a start up or fast-growing tech company. Experience with competitive programming. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 19, 2024
Full time
Robert Half have partnered with a leading company that specialises in merging fundamental research with commercial products, leveraging expertise in MEV and blockchain technologies to shape the future of crypto. As the Engineering Lead, you will oversee the full stack development of the Liquidity Layer. Your responsibilities include bringing solutions to fruition, guiding Senior Software Engineers, and designing the project's architecture. You will play a crucial role in prioritising long-term strategic technical goals and driving impactful innovations. This role demands a deep understanding of complex system architecture and the ability to make strategic trade-off decisions. Note: This is not a middle management position. In addition to leading the team, you will actively contribute to coding, especially in the project's early stages. You will take ownership of all shipped code and be proficient in addressing any arising issues. Location: London, UK - they operate as a hybrid team with a preference for in-office work. This is a day rate contract - outside of IR35 Responsibilities: Lead the engineering efforts for the Liquidity Layer product. Own architecture decisions considering short and long-term objectives. Build and manage an efficient engineering team. Write high-quality, efficient, and well-tested code. Design systems with complex interactions across global infrastructure. Collaborate with external partner teams to implement features and ensure integration. Participate in product development and launch, working closely with product managers and engineers. Support troubleshooting and resolution of technical challenges. Requirements: 7+ years of software engineering experience. Strong understanding and experience in crypto Experience architecting complex blockchain systems. Track record of building and managing engineering teams. Ability to work in a fast-paced environment and deliver results. Excellent problem-solving and communication skills. Passion for blockchain and decentralised technology. Nice-to-Have: Previous experience in a start up or fast-growing tech company. Experience with competitive programming. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Your new company I am exclusively working with a cutting-edge market leader within the air filtration industry, and we are looking for a technically strong Cloud Manager (AWS). This company has been at the forefront of their industry for the last 75 years whilst serving a global market with the very best products within the advanced health, safety, and environmentally responsible technologies market. Due to competition within this space, they are constantly evolving their infrastructure and strive to work with the very best technologies. Your new role As a Cloud Manager, you will oversee the IT Infrastructure team and manage a variety of business-critical functions including, Cloud Hosting (AWS), Enterprise Window Management (covering Active Directory and Operating Systems), Identity and Access Management (using MIM/Sailpoint), as well as Relational and Non-Relational Database Architecture. Utilising your previous experience with cloud architecture, security, IAM, privacy, data security, security patterns, and compliance control, you will create a culture within your team that fosters creativity and encourages technical development. Managing a team of on-site and remote workers, you will communicate the needs of the business efficiently as you build a world-class team. The company strive to push the technical boundaries of AWS and ensure that they maintain their place at the top of market. Taking your skills on the road, you will implement your vision across multiple teams (Global and Domestic) and ensure that this global business remains a high-class and high-performing company. What you'll need to succeed Due to the requirements of this role, you will need to be experienced in IT roles, and at an expert level in AWS cloud tools. This role is a fine blend of hands-on technical work, combined with the soft skills required to manage a team of this level. You must have experience with: Cloud architecture (Amazon AWS) Security IAM Privacy Data security, Security patterns Compliance control Infrastructure as code tools Config management tools. As a people leader, you must be motivated by leadership and willing to undertake the responsibilities associated with the role, so previous experience in a lead position would be beneficial. We need someone who can exhibit previous experience of successfully delivering large-scale services on public clouds such as AWS, and in an enterprise Windows environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 19, 2024
Full time
Your new company I am exclusively working with a cutting-edge market leader within the air filtration industry, and we are looking for a technically strong Cloud Manager (AWS). This company has been at the forefront of their industry for the last 75 years whilst serving a global market with the very best products within the advanced health, safety, and environmentally responsible technologies market. Due to competition within this space, they are constantly evolving their infrastructure and strive to work with the very best technologies. Your new role As a Cloud Manager, you will oversee the IT Infrastructure team and manage a variety of business-critical functions including, Cloud Hosting (AWS), Enterprise Window Management (covering Active Directory and Operating Systems), Identity and Access Management (using MIM/Sailpoint), as well as Relational and Non-Relational Database Architecture. Utilising your previous experience with cloud architecture, security, IAM, privacy, data security, security patterns, and compliance control, you will create a culture within your team that fosters creativity and encourages technical development. Managing a team of on-site and remote workers, you will communicate the needs of the business efficiently as you build a world-class team. The company strive to push the technical boundaries of AWS and ensure that they maintain their place at the top of market. Taking your skills on the road, you will implement your vision across multiple teams (Global and Domestic) and ensure that this global business remains a high-class and high-performing company. What you'll need to succeed Due to the requirements of this role, you will need to be experienced in IT roles, and at an expert level in AWS cloud tools. This role is a fine blend of hands-on technical work, combined with the soft skills required to manage a team of this level. You must have experience with: Cloud architecture (Amazon AWS) Security IAM Privacy Data security, Security patterns Compliance control Infrastructure as code tools Config management tools. As a people leader, you must be motivated by leadership and willing to undertake the responsibilities associated with the role, so previous experience in a lead position would be beneficial. We need someone who can exhibit previous experience of successfully delivering large-scale services on public clouds such as AWS, and in an enterprise Windows environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Purpose: The IT Technical Infrastructure Manager will be responsible for all Stonegate Group infrastructure (on-premises/cloud based or outsourced) and all partner performance involved in the delivery of infrastructure to our central, field-based and remote site teams. The IT Technical Infrastructure Manager will also contribute to the continual development of the most appropriate technology, capacity and resilience of Stonegate Group systems to support our business's on-going growth and ambitions. This role is based in Solihull in the West Midlands, you have to live within a commutable distance of the office. Responsibilities: Manage the day-to-day delivery of Stonegate Group infrastructure services including Hosting, Android and Apple published applications, all Azure services, Microsoft Office 365, EPOS, LAN, WAN, Security, Internet, Wi-Fi and remote access. Technical management of Stonegate Group Datacentres. Manage key suppliers involved the delivery of infrastructure services. Negotiate with suppliers and contractors for infrastructure-specific products and services. Manage and drive infrastructure projects both internally and with our suppliers. Define and manage IT Disaster Recovery Strategy for infrastructure services. Manage and monitor operational costs attributed to infrastructure. Support the IT project delivery function to ensure that new solutions proposed by the Business are fit for purpose and meet the infrastructure design and strategy. Ensure appropriate security levels on all Stonegate Group infrastructure services are maintained. Ensure all databases are supported, available and performant. Ensure all infrastructure related hardware, applications and services are patched and up to date. Providing technical leadership, coaching and line management of the infrastructure team. Responsibility for the delivery of new infrastructure and services, including Azure services. Providing clear and consistent documentation of systems configurations. Contribute to the development and maintenance of technology road maps across the IT Infrastructure in collaboration with Stonegate Group Architects and partners. Person Specification: Skills, Knowledge & Qualifications: QUALIFICATIONS: University Degree or equivalent or appropriate practical experience Significant experience working in a similar role Relevant Microsoft certifications in either Azure, Modern Workplace or Business Applications. Legacy retired MCSE qualifications may be considered subject to interview Cisco certifications CCNA, CCNP, CCIE would be highly regarded (or appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS / KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols including network security protocols and policies to protect against cyber threats, Active Directory, Group Policy and associated Microsoft Windows Server based networking technologies Experience in supporting enterprise wireless networks Comprehensive understanding of virtualisation technologies - VMWare and Microsoft specifically Working knowledge of modern storage technologies Excellent analytical and problem-solving capability with attention to detail Extensive Microsoft 365 experience Sound knowledge of public and private clouds with specific experience in Microsoft Azure Strong sourcing and supplier management skills Strong leadership and line management capabilities Experience of working within ITIL frameworks The ability interface between the business and technology groups The ability to prioritise, work under pressure and meet deadlines Desirable Experience of working in the retail or hospitality industry Experience of Web technologies and support Budget Control Has a flexible approach to their role What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Apr 19, 2024
Full time
Job Purpose: The IT Technical Infrastructure Manager will be responsible for all Stonegate Group infrastructure (on-premises/cloud based or outsourced) and all partner performance involved in the delivery of infrastructure to our central, field-based and remote site teams. The IT Technical Infrastructure Manager will also contribute to the continual development of the most appropriate technology, capacity and resilience of Stonegate Group systems to support our business's on-going growth and ambitions. This role is based in Solihull in the West Midlands, you have to live within a commutable distance of the office. Responsibilities: Manage the day-to-day delivery of Stonegate Group infrastructure services including Hosting, Android and Apple published applications, all Azure services, Microsoft Office 365, EPOS, LAN, WAN, Security, Internet, Wi-Fi and remote access. Technical management of Stonegate Group Datacentres. Manage key suppliers involved the delivery of infrastructure services. Negotiate with suppliers and contractors for infrastructure-specific products and services. Manage and drive infrastructure projects both internally and with our suppliers. Define and manage IT Disaster Recovery Strategy for infrastructure services. Manage and monitor operational costs attributed to infrastructure. Support the IT project delivery function to ensure that new solutions proposed by the Business are fit for purpose and meet the infrastructure design and strategy. Ensure appropriate security levels on all Stonegate Group infrastructure services are maintained. Ensure all databases are supported, available and performant. Ensure all infrastructure related hardware, applications and services are patched and up to date. Providing technical leadership, coaching and line management of the infrastructure team. Responsibility for the delivery of new infrastructure and services, including Azure services. Providing clear and consistent documentation of systems configurations. Contribute to the development and maintenance of technology road maps across the IT Infrastructure in collaboration with Stonegate Group Architects and partners. Person Specification: Skills, Knowledge & Qualifications: QUALIFICATIONS: University Degree or equivalent or appropriate practical experience Significant experience working in a similar role Relevant Microsoft certifications in either Azure, Modern Workplace or Business Applications. Legacy retired MCSE qualifications may be considered subject to interview Cisco certifications CCNA, CCNP, CCIE would be highly regarded (or appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS / KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols including network security protocols and policies to protect against cyber threats, Active Directory, Group Policy and associated Microsoft Windows Server based networking technologies Experience in supporting enterprise wireless networks Comprehensive understanding of virtualisation technologies - VMWare and Microsoft specifically Working knowledge of modern storage technologies Excellent analytical and problem-solving capability with attention to detail Extensive Microsoft 365 experience Sound knowledge of public and private clouds with specific experience in Microsoft Azure Strong sourcing and supplier management skills Strong leadership and line management capabilities Experience of working within ITIL frameworks The ability interface between the business and technology groups The ability to prioritise, work under pressure and meet deadlines Desirable Experience of working in the retail or hospitality industry Experience of Web technologies and support Budget Control Has a flexible approach to their role What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
MS473 - Contracts Manager (Highways) Location: East of England Region Salary: £40,000 - £55,000 per annum Overview: First Military Recruitment are currently supporting one of our established and expanding businesses in the search for a Contracts Manager (Highways). This role has line manager responsibilities and duties for operatives working on the contracts you will be managing. The role will also have control of the contract with a direct reporting line to the senior operations manager and operations manager.Our client is keen to offer opportunities to Ex-Military personnel, but all applications will be considered. Duties and Responsibilities: Managing delivery of multiple projects. Ensuring sign-off and delivery of projects to satisfy targets and expectations. Programming & Budgeting for new and existing works. Assisting with Tenders for future works. Building and maintaining solid working and collaborative relationships with clients, subcontractors and other business connections. Managing client relationships from work winning through to delivery and retaining the client following the achievement of expectations. Exercise financial and commercial controls in the management of expenditure and income within budget. Ensure operational delivery is high quality and compliant with statutory and contractual obligations. To add value, increase productivity and identify and implement cost efficiencies. Gathering information together for invoicing at the end of the project. Working closely with other teams within the organisation, including Finance, QHSE and HR. Responsible for managing a team including recruitment, development, appraisal, performance, absence, discipline, etc. Maintain strict confidentiality at all times inside and outside of the business. Attend and take part in any relevant meetings & regular reviews with your line manager, clients and teams. Any other duties as required and appropriate to the job role. Skills and Qualifications: Good general education, with proficiency in Maths and English. Excellent communication, people and team management skills NVQ Level 6. CSCS Manager Card. SMSTS (Site Management Safety Training Scheme). Proficiency in all Microsoft Office packages, with an excellent understanding of MS Excel. Contracts Management experience within a Highways discipline. Essential experience in delivering programs within a local authority environment. Previous responsibility for budgets and running cost and value reconciliation. Comprehensive understanding of Road Marking industry.
Apr 19, 2024
Full time
MS473 - Contracts Manager (Highways) Location: East of England Region Salary: £40,000 - £55,000 per annum Overview: First Military Recruitment are currently supporting one of our established and expanding businesses in the search for a Contracts Manager (Highways). This role has line manager responsibilities and duties for operatives working on the contracts you will be managing. The role will also have control of the contract with a direct reporting line to the senior operations manager and operations manager.Our client is keen to offer opportunities to Ex-Military personnel, but all applications will be considered. Duties and Responsibilities: Managing delivery of multiple projects. Ensuring sign-off and delivery of projects to satisfy targets and expectations. Programming & Budgeting for new and existing works. Assisting with Tenders for future works. Building and maintaining solid working and collaborative relationships with clients, subcontractors and other business connections. Managing client relationships from work winning through to delivery and retaining the client following the achievement of expectations. Exercise financial and commercial controls in the management of expenditure and income within budget. Ensure operational delivery is high quality and compliant with statutory and contractual obligations. To add value, increase productivity and identify and implement cost efficiencies. Gathering information together for invoicing at the end of the project. Working closely with other teams within the organisation, including Finance, QHSE and HR. Responsible for managing a team including recruitment, development, appraisal, performance, absence, discipline, etc. Maintain strict confidentiality at all times inside and outside of the business. Attend and take part in any relevant meetings & regular reviews with your line manager, clients and teams. Any other duties as required and appropriate to the job role. Skills and Qualifications: Good general education, with proficiency in Maths and English. Excellent communication, people and team management skills NVQ Level 6. CSCS Manager Card. SMSTS (Site Management Safety Training Scheme). Proficiency in all Microsoft Office packages, with an excellent understanding of MS Excel. Contracts Management experience within a Highways discipline. Essential experience in delivering programs within a local authority environment. Previous responsibility for budgets and running cost and value reconciliation. Comprehensive understanding of Road Marking industry.
Data Programme Manager Data Programme Manager / Senior Project Manager - Data Operating Model / Target Operating Model - Digital Transformation - Customer Platforms Inside IR35, up to £800 p/d Umbrella rate 2-3 times a week onsite in Hampshire Start ASAP We are partnering with a market leading organisation based in Hampshire that are currently looking for a Data Programme Manager to join them on an initial 6 month contract. The organisation are about to embark on a large scale digital transformation programme that looks to enhance its customer experience through the adoption of modern technology and processes. This role focuses on all things data. The Data Programme Manager will be required to pull together a Data Operating as part of this digital agenda that focuses on building out a robust customer data platform. Required experience for the Data Programme Manager: Led large scale Data Transformation Programmes within a consumer facing business Delivered enhancements to customer data platforms Helped pull together a Data Operating Model covering technology, people, process Worked within an Agile Product led environment Ability to manage Senior Stakeholders (up to C suite), internal technology teams, and an array of outsourced vendors If you are an experienced Data Programme Manager who has worked within a consumer facing organisation such as Retail, Hospitality, Travel etc. then please apply today to find out more! Data Programme Manager / Senior Project Manager - Data Operating Model / Target Operating Model - Digital Transformation - Customer Platforms Data Programme Manager
Apr 19, 2024
Full time
Data Programme Manager Data Programme Manager / Senior Project Manager - Data Operating Model / Target Operating Model - Digital Transformation - Customer Platforms Inside IR35, up to £800 p/d Umbrella rate 2-3 times a week onsite in Hampshire Start ASAP We are partnering with a market leading organisation based in Hampshire that are currently looking for a Data Programme Manager to join them on an initial 6 month contract. The organisation are about to embark on a large scale digital transformation programme that looks to enhance its customer experience through the adoption of modern technology and processes. This role focuses on all things data. The Data Programme Manager will be required to pull together a Data Operating as part of this digital agenda that focuses on building out a robust customer data platform. Required experience for the Data Programme Manager: Led large scale Data Transformation Programmes within a consumer facing business Delivered enhancements to customer data platforms Helped pull together a Data Operating Model covering technology, people, process Worked within an Agile Product led environment Ability to manage Senior Stakeholders (up to C suite), internal technology teams, and an array of outsourced vendors If you are an experienced Data Programme Manager who has worked within a consumer facing organisation such as Retail, Hospitality, Travel etc. then please apply today to find out more! Data Programme Manager / Senior Project Manager - Data Operating Model / Target Operating Model - Digital Transformation - Customer Platforms Data Programme Manager
Product Governance Manager This role is based in Peterborough and is a hybrid working opportunity. Role Purpose: As a Product Manager, you will ensure that Markerstudy Group Distribution Motor, Home, Pet, Commercial and Specialist core insurance/service products and add-ons ( including premium finance ) continue to drive our customer and commercial objectives. Ensure adherence to the Markerstudy Group Product Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations. Seeks opportunities to enhance customer and commercial outcomes. Support in the development and delivery new products. Support the development of existing products and optimising the add-on/core product portfolio. This role gives you the opportunity to be a Product Manager. You'll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges. Key Responsibilities: Act as overall Product Manager for Markerstudy's Distribution products, showing strong technical product expertise. Ensure that our product propositions meet needs of customers in the defined target markets. Adheres to and manages designated product in line with our Product Governance Framework. Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely. Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Identify opportunities to develop new products that add customer and commercial value. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Act as an SME/product lead for business wide projects including stakeholder management (to Director level). Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market. Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders. Key Skills, Experience and Knowledge: Technical insurance product knowledge and management. Financial services and/or customer credit knowledge (advantageous). Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation. Strong understanding of Product Governance requirements, regulation and legislation. Puts customers at the heart of what we do and can balance commercial gain with customer need effectively. Experience working in product & proposition development. Experienced Business Owner for multiple/complex tech deliveries. Ability to critically evaluate information and present findings. Strong stakeholder management and communication skills. Chartered Insurance Institute qualification (advantageous). Financial services and/or Consumer Credit knowledge (advantageous). Educated to degree level / calibre (advantageous). People management / leadership / coaching experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative environment Hybrid/Flexible working model 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Apr 19, 2024
Full time
Product Governance Manager This role is based in Peterborough and is a hybrid working opportunity. Role Purpose: As a Product Manager, you will ensure that Markerstudy Group Distribution Motor, Home, Pet, Commercial and Specialist core insurance/service products and add-ons ( including premium finance ) continue to drive our customer and commercial objectives. Ensure adherence to the Markerstudy Group Product Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations. Seeks opportunities to enhance customer and commercial outcomes. Support in the development and delivery new products. Support the development of existing products and optimising the add-on/core product portfolio. This role gives you the opportunity to be a Product Manager. You'll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges. Key Responsibilities: Act as overall Product Manager for Markerstudy's Distribution products, showing strong technical product expertise. Ensure that our product propositions meet needs of customers in the defined target markets. Adheres to and manages designated product in line with our Product Governance Framework. Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely. Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Identify opportunities to develop new products that add customer and commercial value. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Act as an SME/product lead for business wide projects including stakeholder management (to Director level). Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market. Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders. Key Skills, Experience and Knowledge: Technical insurance product knowledge and management. Financial services and/or customer credit knowledge (advantageous). Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation. Strong understanding of Product Governance requirements, regulation and legislation. Puts customers at the heart of what we do and can balance commercial gain with customer need effectively. Experience working in product & proposition development. Experienced Business Owner for multiple/complex tech deliveries. Ability to critically evaluate information and present findings. Strong stakeholder management and communication skills. Chartered Insurance Institute qualification (advantageous). Financial services and/or Consumer Credit knowledge (advantageous). Educated to degree level / calibre (advantageous). People management / leadership / coaching experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative environment Hybrid/Flexible working model 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
This role of Information Systems Manager is a key leadership position within the Technology Department of a major public sector organisation. The successful candidate will be responsible for managing and improving data strategies to enhance organisational effectiveness. Client Details This large public sector organisation is focused on providing efficient and sustainable transport solutions, and is committed to its role as a major player in the industry, serving a vast number of commuters daily. Description Hold the statuary role of Departmental Records Manager (DRO), carrying out risk management, auditing, and reporting, identifying continuous improvement and staying informed about changes in relevant laws, regulations, and standards, ensuring the proper management, security, and compliance of records in alignment with legal and regulatory requirements including the Public Records Act, HM Government Security Classification and TNA guidelines. Responsibility for the management regarding all Information and Records held and managed by the group of companies in accordance with The Public Records Act. Manage and be the system owner/product owner of SharePoint Lead the management of a wide Records Management strategy and programme though the application of retention schedules on Enterprise Information Management Systems. Collaborate and advise system owners of non-IT managed systems to provide guidance on integrating information management best practices. Developing and implementing a comprehensive data strategy. Managing a team of data management professionals. Ensuring data quality and accessibility across the organisation. Coordinating with different departments to understand and meet their data needs. Identifying areas of improvement in data management processes. Ensuring compliance with data protection regulations. Providing reports and insights based on data analysis. Leading data-related projects and initiatives. Profile A successful Head Of Information Management will have / should have: Managed a number of projects across information management with a range of internal and external suppliers. Proven experience in data management and strategy development. Excellent leadership and team management skills. Strong knowledge of data protection laws and regulations. Experience in the public sector. Excellent analytical and problem-solving abilities. Job Offer An estimated salary range of £50,000 - £56,000 per year. A fixed-term contract with a leading public sector company. Opportunity to contribute to the development of sustainable transport solutions.
Apr 19, 2024
Full time
This role of Information Systems Manager is a key leadership position within the Technology Department of a major public sector organisation. The successful candidate will be responsible for managing and improving data strategies to enhance organisational effectiveness. Client Details This large public sector organisation is focused on providing efficient and sustainable transport solutions, and is committed to its role as a major player in the industry, serving a vast number of commuters daily. Description Hold the statuary role of Departmental Records Manager (DRO), carrying out risk management, auditing, and reporting, identifying continuous improvement and staying informed about changes in relevant laws, regulations, and standards, ensuring the proper management, security, and compliance of records in alignment with legal and regulatory requirements including the Public Records Act, HM Government Security Classification and TNA guidelines. Responsibility for the management regarding all Information and Records held and managed by the group of companies in accordance with The Public Records Act. Manage and be the system owner/product owner of SharePoint Lead the management of a wide Records Management strategy and programme though the application of retention schedules on Enterprise Information Management Systems. Collaborate and advise system owners of non-IT managed systems to provide guidance on integrating information management best practices. Developing and implementing a comprehensive data strategy. Managing a team of data management professionals. Ensuring data quality and accessibility across the organisation. Coordinating with different departments to understand and meet their data needs. Identifying areas of improvement in data management processes. Ensuring compliance with data protection regulations. Providing reports and insights based on data analysis. Leading data-related projects and initiatives. Profile A successful Head Of Information Management will have / should have: Managed a number of projects across information management with a range of internal and external suppliers. Proven experience in data management and strategy development. Excellent leadership and team management skills. Strong knowledge of data protection laws and regulations. Experience in the public sector. Excellent analytical and problem-solving abilities. Job Offer An estimated salary range of £50,000 - £56,000 per year. A fixed-term contract with a leading public sector company. Opportunity to contribute to the development of sustainable transport solutions.
Red Maple Technologies Ltd
Cheltenham, Gloucestershire
Role : Product Manager (Maternity Cover) Location : Cheltenham (Flexible working hours, includes working from home) Job Type : Maternity cover for 12 months with potential for permanent thereafter About Red Maple Technologies? We're a team of engineers with deep technical expertise on a mission to help companies protect themselves from cyber threats. We hail from the UK Government and Defence communities, and are experts in building digital solutions to keep people safe. We're building a suite of self-service solution orientated products that have the potential to be game changers for enterprise clients across the UK and beyond. About the role We are looking for an experienced Product Manager to cover a period of 12 months of maternity, with potential for the role to become permanent since we are growing. You will oversee a suite of cyber products, with the main focus on our FractalScan Attack Surface SaaS platform. Expertise in cyber is not essential, just a willingness to learn and get stuck in. The role is central to the company, with strong interfaces to the Sales, Marketing, and Engineering teams, and the Board, and close contact with customers. We have a good market fit and product roadmap, and you will have the opportunity to shape this as we scale up and expand the product suite. We are looking for someone who is versatile and imaginative, with a knack for understanding what our customers want and how to guide us to deliver the best products we can. You'll enjoy this role if you enjoy working with smart people, finding data to prove hypotheses, and turning great products into even better products. About you 3-5 years product management experience, preferably in B2B SaaS An Agile and Continuous Discovery enthusiast Passion for connecting with users, and proven ability to translate user insights into product requirements Output-focused, with ability to run effective product experiments in a scrappy environment Great at eliciting the customers' needs and converting this to meaningful product requirements Excellent communication skills and ability to collaborate with and get buy-in from stakeholders to deliver your vision Ability to work closely with a range of people, incl. developers, salespeople, marketing, finance, customers, incl. technical and non-technical people. Curious, resourceful, proactive, conscientious & diligent. Pragmatist. Takes ownership. Key responsibilities: Product strategy & roadmap Prioritisation & planning Market and competitor analysis User feedback Cross-functional collaboration Performance and metrics tracking Content & copy review Benefits of working for Red Maple Technologies Flexible working hours, mix of office and home working 4% employer pension contribution We have a family culture, friendly and supportive of each other. No egos. Employee Assistance Programme (EAP) - wellbeing programme Life assurance Modern office with lots of natural light Central location in Cheltenham, close to town centre
Apr 19, 2024
Full time
Role : Product Manager (Maternity Cover) Location : Cheltenham (Flexible working hours, includes working from home) Job Type : Maternity cover for 12 months with potential for permanent thereafter About Red Maple Technologies? We're a team of engineers with deep technical expertise on a mission to help companies protect themselves from cyber threats. We hail from the UK Government and Defence communities, and are experts in building digital solutions to keep people safe. We're building a suite of self-service solution orientated products that have the potential to be game changers for enterprise clients across the UK and beyond. About the role We are looking for an experienced Product Manager to cover a period of 12 months of maternity, with potential for the role to become permanent since we are growing. You will oversee a suite of cyber products, with the main focus on our FractalScan Attack Surface SaaS platform. Expertise in cyber is not essential, just a willingness to learn and get stuck in. The role is central to the company, with strong interfaces to the Sales, Marketing, and Engineering teams, and the Board, and close contact with customers. We have a good market fit and product roadmap, and you will have the opportunity to shape this as we scale up and expand the product suite. We are looking for someone who is versatile and imaginative, with a knack for understanding what our customers want and how to guide us to deliver the best products we can. You'll enjoy this role if you enjoy working with smart people, finding data to prove hypotheses, and turning great products into even better products. About you 3-5 years product management experience, preferably in B2B SaaS An Agile and Continuous Discovery enthusiast Passion for connecting with users, and proven ability to translate user insights into product requirements Output-focused, with ability to run effective product experiments in a scrappy environment Great at eliciting the customers' needs and converting this to meaningful product requirements Excellent communication skills and ability to collaborate with and get buy-in from stakeholders to deliver your vision Ability to work closely with a range of people, incl. developers, salespeople, marketing, finance, customers, incl. technical and non-technical people. Curious, resourceful, proactive, conscientious & diligent. Pragmatist. Takes ownership. Key responsibilities: Product strategy & roadmap Prioritisation & planning Market and competitor analysis User feedback Cross-functional collaboration Performance and metrics tracking Content & copy review Benefits of working for Red Maple Technologies Flexible working hours, mix of office and home working 4% employer pension contribution We have a family culture, friendly and supportive of each other. No egos. Employee Assistance Programme (EAP) - wellbeing programme Life assurance Modern office with lots of natural light Central location in Cheltenham, close to town centre
Office of the Chief Digital Officer (OCDO) Manager Job ID: Location: London Reporting to Technology Change Director This opportunity is for someone with a passion for delivering business value, each time, and every time, through the successful execution of technology, people and business process enabled change. At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that provides compelling client experiences, products, services. These are exciting times across the group and significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. To drive towards this ambition Aztec have begun work on introducing a new team within Technology, called the Office of the Chief Digital Officer ("OCDO"). The OCDO will act as a hub within Technology, defining, centralising, and reporting key processes, procedures, and governance to support the smooth operation of the technology department. Reporting to the Technology Change Director, as the Manager of the OCDO, you will bring strong project delivery disciplines, portfolio & tech operational management oversight. Managing a small team of OCDO analysts, you will work closely with the Technology Change Director to introduce best practices to support the wider technology leaderships teams, delivery teams and aligning to our transformation management office. The OCDO Manager will support the Technology Change Director to introduce consistency in reporting and visibility of technology change status, demand planning and regular resource review across the portfolio. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery and operational matters across all areas of the department. Strong governance, control and performance management is key to this role. The role will involve working co-operatively and consultatively with numerous senior stakeholders across the Group. The successful engagement and management of these stakeholders will be critical to success in the role as will scope, prioritisation and resource management. Based out of our Southampton or London offices, remote, flexible working is the norm along with occasional trips to our other offices across the Channel Islands. Key responsibilities: Establish OCDO and OCDO Manager role, create robust OCDO capability that supports the needs of the CDO and wider tech leadership, quality standards, group & transformation strategy. Identifying and/or developing frameworks and methodologies that ensure management of technology projects and/or BAU activities and/or transformation alignment and will be comprehensive and consistent across Technology. Overseeing the IT project portfolio and ensuring alignment with business and transformation objectives. Develop and govern technology portfolio management processes, uses of dashboards, templates, keeping aligned with policies and metrics. Providing guidance and support to IT project managers for all things governance and procedure. Develop metrics and benchmarks to monitor the wider performance of the technology department. Monitoring technology related project progress, operational reporting, BAU reporting and any other additional insights as and when required. Managing technology related audit risks, actions, and recommendations. Ensuring technology delivery best practices are followed in line with to be defined processes. Reporting on technology portfolio status to senior management. Developing, implementing, and updating resources allocations plans (other than finance) needed for projects and/or transformation activity in technology portfolios, taking account of availabilities and scheduling. Identify technology project, BAU and Transformation priorities, deal with challenges and communicate risks and opportunities. Leading continuous improvement initiatives as part of the OCDO. Developing, maintaining, and applying quality management processes for technology delivery and/or portfolio activities and outputs. Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards. Collaborating with other department leaders to define, prioritize, and track the portfolio of work across technology. Drafting new and improving existing OCDO policies and processes. Coach and mentor team and share knowledge and best practices. 7+ years working in a similar role within a technology or transformation team. Thorough understanding of project and portfolio management best practices, with continuous improvement as a core value. Extensive experience of RAID maintenance and management. Excellent communication; communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Strong influencing and relationship building capabilities; proactively builds productive, open, and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes. Initiative and problem solving; identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent administration and co-ordination skills. Exceptional organisational and time management skills with the ability to multitask and deliver on multiple priorities Strong meeting and workshop facilitation skills. Intermediate to advanced PowerPoint and Excel skills. Good knowledge of the latest Microsoft Office tools such as MS Teams, Sharepoint etc. Microsoft Power Platform experience e.g., Power BI, Power Automate, would be advantageous Strong interpersonal, written, and verbal communication skills. Experience in project planning. Good knowledge and experience of budgeting (commercially astute). Experience in Financial Services would be ideal, however, other industries will be considered Able to work well without close supervision; a strong self-starter who is highly motivated and works at pace Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.
Apr 19, 2024
Full time
Office of the Chief Digital Officer (OCDO) Manager Job ID: Location: London Reporting to Technology Change Director This opportunity is for someone with a passion for delivering business value, each time, and every time, through the successful execution of technology, people and business process enabled change. At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that provides compelling client experiences, products, services. These are exciting times across the group and significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. To drive towards this ambition Aztec have begun work on introducing a new team within Technology, called the Office of the Chief Digital Officer ("OCDO"). The OCDO will act as a hub within Technology, defining, centralising, and reporting key processes, procedures, and governance to support the smooth operation of the technology department. Reporting to the Technology Change Director, as the Manager of the OCDO, you will bring strong project delivery disciplines, portfolio & tech operational management oversight. Managing a small team of OCDO analysts, you will work closely with the Technology Change Director to introduce best practices to support the wider technology leaderships teams, delivery teams and aligning to our transformation management office. The OCDO Manager will support the Technology Change Director to introduce consistency in reporting and visibility of technology change status, demand planning and regular resource review across the portfolio. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery and operational matters across all areas of the department. Strong governance, control and performance management is key to this role. The role will involve working co-operatively and consultatively with numerous senior stakeholders across the Group. The successful engagement and management of these stakeholders will be critical to success in the role as will scope, prioritisation and resource management. Based out of our Southampton or London offices, remote, flexible working is the norm along with occasional trips to our other offices across the Channel Islands. Key responsibilities: Establish OCDO and OCDO Manager role, create robust OCDO capability that supports the needs of the CDO and wider tech leadership, quality standards, group & transformation strategy. Identifying and/or developing frameworks and methodologies that ensure management of technology projects and/or BAU activities and/or transformation alignment and will be comprehensive and consistent across Technology. Overseeing the IT project portfolio and ensuring alignment with business and transformation objectives. Develop and govern technology portfolio management processes, uses of dashboards, templates, keeping aligned with policies and metrics. Providing guidance and support to IT project managers for all things governance and procedure. Develop metrics and benchmarks to monitor the wider performance of the technology department. Monitoring technology related project progress, operational reporting, BAU reporting and any other additional insights as and when required. Managing technology related audit risks, actions, and recommendations. Ensuring technology delivery best practices are followed in line with to be defined processes. Reporting on technology portfolio status to senior management. Developing, implementing, and updating resources allocations plans (other than finance) needed for projects and/or transformation activity in technology portfolios, taking account of availabilities and scheduling. Identify technology project, BAU and Transformation priorities, deal with challenges and communicate risks and opportunities. Leading continuous improvement initiatives as part of the OCDO. Developing, maintaining, and applying quality management processes for technology delivery and/or portfolio activities and outputs. Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards. Collaborating with other department leaders to define, prioritize, and track the portfolio of work across technology. Drafting new and improving existing OCDO policies and processes. Coach and mentor team and share knowledge and best practices. 7+ years working in a similar role within a technology or transformation team. Thorough understanding of project and portfolio management best practices, with continuous improvement as a core value. Extensive experience of RAID maintenance and management. Excellent communication; communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Strong influencing and relationship building capabilities; proactively builds productive, open, and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes. Initiative and problem solving; identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent administration and co-ordination skills. Exceptional organisational and time management skills with the ability to multitask and deliver on multiple priorities Strong meeting and workshop facilitation skills. Intermediate to advanced PowerPoint and Excel skills. Good knowledge of the latest Microsoft Office tools such as MS Teams, Sharepoint etc. Microsoft Power Platform experience e.g., Power BI, Power Automate, would be advantageous Strong interpersonal, written, and verbal communication skills. Experience in project planning. Good knowledge and experience of budgeting (commercially astute). Experience in Financial Services would be ideal, however, other industries will be considered Able to work well without close supervision; a strong self-starter who is highly motivated and works at pace Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.
Project Manager required by a growing company that develops cutting edge products for defence / military customers. The successful Project Manager will be responsible for managing software engineering focused projects working in close conjunction with a design and manufacturing teams internally. The role would suit someone from a software engineering or software development background who has transitioned into project management. They do not necessarily require extensive project management experience. Key experience; - Software engineering / development background - Some commercial project management experience - Knowledge of engineering best practice - Customer facing Experience / knowledge in any of the following areas would be advantageous, but is not a prerequisite; - Agile - Linux based software systems - Embedded software - Experience liaising with / managing suppliers from a manufacturing / production point of view. If you are seeking a role of this nature please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Project Manager required by a growing company that develops cutting edge products for defence / military customers. The successful Project Manager will be responsible for managing software engineering focused projects working in close conjunction with a design and manufacturing teams internally. The role would suit someone from a software engineering or software development background who has transitioned into project management. They do not necessarily require extensive project management experience. Key experience; - Software engineering / development background - Some commercial project management experience - Knowledge of engineering best practice - Customer facing Experience / knowledge in any of the following areas would be advantageous, but is not a prerequisite; - Agile - Linux based software systems - Embedded software - Experience liaising with / managing suppliers from a manufacturing / production point of view. If you are seeking a role of this nature please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Kerridge Commercial Systems
Nottingham, Nottinghamshire
inspHire is a market leader in the development and provision of rental software environments for a variety of sectors addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' hire desks and warehouses. As Account Manager, you will liaise with internal and external stakeholders to manage several named key accounts within inspHire. Key Responsibilities: It is expected that, as a minimum, you will deliver an agreed annual sales target for the named accounts Ability to demonstrate and articulate the company's ERP services You will be required to manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend On a monthly basis, you will report and forecast at the sales meeting and via the CRM the activity and opportunity that exists within your accounts You will endeavour to build relationships at all levels within your account and across any parent/sister companies It is expected that much of your time will be spent at your customers' premises, as well as at the inspHire Office You will be in control of all contractual aspects of our relationship with the customer with the full support of the inspHire business 100% commercial ownership of several named accounts This role will involve liaising internally and externally to manage specific customers and influence solutions. Building relationships at all levels including board, executive and C-level within the accounts Identification and closure of sales opportunities within this account Internal and external management of account to ensure maximum commercial return for inspHire Key Requirements: Essential Strong commercial awareness in all areas Experience of working in sales within a software solution sales environment Excellent technical understanding from an application and technology perspective Demonstrate success in a similar role Excellent communication skills Ability to build effective relationships at all levels Commercially aware Proactive Motivated Can-Do Attitude Ability to accomplish a task and problem solve A valid driving licence with suitable car for business use Desirable Knowledge of ERP or business IT systems Appreciation for all products and services in the inspHire offering Company Info inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world. With a unique depth of knowledge and experience in the rental industry, inspHire has a wide range of clients who rent, sell and service construction equipment and audio-visual and event products. Our pedigree has helped us develop state-of-the-art solutions, including two cloud subscription products, OnRent and Current RMS, which take our customers into a new era of flexible, scalable and readily available trading - wherever and however they work. "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted. If this role is of interest to you please apply online. To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site.
Apr 19, 2024
Full time
inspHire is a market leader in the development and provision of rental software environments for a variety of sectors addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' hire desks and warehouses. As Account Manager, you will liaise with internal and external stakeholders to manage several named key accounts within inspHire. Key Responsibilities: It is expected that, as a minimum, you will deliver an agreed annual sales target for the named accounts Ability to demonstrate and articulate the company's ERP services You will be required to manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend On a monthly basis, you will report and forecast at the sales meeting and via the CRM the activity and opportunity that exists within your accounts You will endeavour to build relationships at all levels within your account and across any parent/sister companies It is expected that much of your time will be spent at your customers' premises, as well as at the inspHire Office You will be in control of all contractual aspects of our relationship with the customer with the full support of the inspHire business 100% commercial ownership of several named accounts This role will involve liaising internally and externally to manage specific customers and influence solutions. Building relationships at all levels including board, executive and C-level within the accounts Identification and closure of sales opportunities within this account Internal and external management of account to ensure maximum commercial return for inspHire Key Requirements: Essential Strong commercial awareness in all areas Experience of working in sales within a software solution sales environment Excellent technical understanding from an application and technology perspective Demonstrate success in a similar role Excellent communication skills Ability to build effective relationships at all levels Commercially aware Proactive Motivated Can-Do Attitude Ability to accomplish a task and problem solve A valid driving licence with suitable car for business use Desirable Knowledge of ERP or business IT systems Appreciation for all products and services in the inspHire offering Company Info inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world. With a unique depth of knowledge and experience in the rental industry, inspHire has a wide range of clients who rent, sell and service construction equipment and audio-visual and event products. Our pedigree has helped us develop state-of-the-art solutions, including two cloud subscription products, OnRent and Current RMS, which take our customers into a new era of flexible, scalable and readily available trading - wherever and however they work. "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted. If this role is of interest to you please apply online. To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site.
Fresh Produce Buying Manager Summary £66,000 up to £77,000 per annum 35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our Buyers play a major role in influencing every aspect of the range of goods that we offer to our customers: from which products we sell, to the way they look and taste, developing our supply base and continuing to drive our market-leading position. As a Fresh Produce Buying Manager you'll experience everything from working in our stores, to developing our range and negotiating contracts, all on an international scale. Our Buying Managers thrive in our fast moving, highly pressured environment where everyone has a voice, and we want to hear yours! This role is about having a genuine passion for food retail, a 'get things done' attitude and the desire to become an expert in your field. We look for individuals who are self-motivated and intuitive with a desire. Our 960 + Stores depend on you when choosing the right products for our customers. If you are someone who stands out from the crowd and who wants to make an impact come and join our buying department! We look forward to seeing your application. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. What you'll do Be comfortable making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Lead the Fresh Produce category and assume responsibility and accountability for everything from the tasting of samples to the sign off of packaging design - our success is down to you Manage the critical path from product concept to launch into our depots and ensure the stock arrives on time Entrepreneurial flair with a talent for negotiating and networking at the highest levels - you'll be in daily discussions with not only Account Managers, but also Commercial and Managing Directors of some of the UK's biggest suppliers Be confident presenting to Buying Directors and Board Directors internally Use your sharp analytical skills along with the ability to identify trends, forecast sales and analyse data to support commercial decisions but don't be afraid to go with your gut feeling Negotiate the best possible commercial terms for the business with a drive for achieving outstanding results Constantly striving to improve our customer offer. Getting better never stops. Collaborate with your fellow buyers and colleagues in other departments, but ultimately have the initiative to drive your own work independently Spinning lots of plates at any one time - multi tasking must be your thing! What you'll need Passion about the food retail industry. Comfortable with making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Experience working in a Fresh Produce Buying team Experience within food retail is desirable but not essential Possession of a full UK driving licence German language skills desirable but not essential Self-starter with entrepreneurial spirit A positive mental attitude at all times even in stressful situations Assertive and confident in your communication skills Have presence, confidence and conviction in your ideas Work well under pressure and to tight and often conflicting deadlines What you'll receive 35 days holiday (pro rata) 10% in-store discount Sabbatical Enhanced family leave Pension scheme Plus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Apr 19, 2024
Full time
Fresh Produce Buying Manager Summary £66,000 up to £77,000 per annum 35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our Buyers play a major role in influencing every aspect of the range of goods that we offer to our customers: from which products we sell, to the way they look and taste, developing our supply base and continuing to drive our market-leading position. As a Fresh Produce Buying Manager you'll experience everything from working in our stores, to developing our range and negotiating contracts, all on an international scale. Our Buying Managers thrive in our fast moving, highly pressured environment where everyone has a voice, and we want to hear yours! This role is about having a genuine passion for food retail, a 'get things done' attitude and the desire to become an expert in your field. We look for individuals who are self-motivated and intuitive with a desire. Our 960 + Stores depend on you when choosing the right products for our customers. If you are someone who stands out from the crowd and who wants to make an impact come and join our buying department! We look forward to seeing your application. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. What you'll do Be comfortable making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Lead the Fresh Produce category and assume responsibility and accountability for everything from the tasting of samples to the sign off of packaging design - our success is down to you Manage the critical path from product concept to launch into our depots and ensure the stock arrives on time Entrepreneurial flair with a talent for negotiating and networking at the highest levels - you'll be in daily discussions with not only Account Managers, but also Commercial and Managing Directors of some of the UK's biggest suppliers Be confident presenting to Buying Directors and Board Directors internally Use your sharp analytical skills along with the ability to identify trends, forecast sales and analyse data to support commercial decisions but don't be afraid to go with your gut feeling Negotiate the best possible commercial terms for the business with a drive for achieving outstanding results Constantly striving to improve our customer offer. Getting better never stops. Collaborate with your fellow buyers and colleagues in other departments, but ultimately have the initiative to drive your own work independently Spinning lots of plates at any one time - multi tasking must be your thing! What you'll need Passion about the food retail industry. Comfortable with making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Experience working in a Fresh Produce Buying team Experience within food retail is desirable but not essential Possession of a full UK driving licence German language skills desirable but not essential Self-starter with entrepreneurial spirit A positive mental attitude at all times even in stressful situations Assertive and confident in your communication skills Have presence, confidence and conviction in your ideas Work well under pressure and to tight and often conflicting deadlines What you'll receive 35 days holiday (pro rata) 10% in-store discount Sabbatical Enhanced family leave Pension scheme Plus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Job Title: Project Manager Team Lead Location: Wallingford Salary: £50 - £55 + Benefits IMMEDIATE INTERVIEWS Job Description Evolve Recruitment are looking to hire for our client who are a dynamic and innovative event software company, committed to delivering exceptional software and services to our clients. This position will work closely alongside the Managing Director to strategically drive the company's growth initiatives. In addition to office work, you will occasionally need to conduct site visits and attend client meetings. You will also provide support to onsite delivery teams when necessary. The company mainly operates within Europe and North America though has global operations. The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery. Have a real desire to learn and be the best.The Project Manager Team Leader will administer and manage the delivery of the software and services through the complete event project management life cycle from the end of the sales process to post-event reporting. They will report directly to the Managing Director.Responsibilities Lead and develop a team of people to deliver exceptional Professional Services through effective operational service management Establish an energetic and customer-centric culture of continuous improvement within the Project Management team Develop and implement operational and personnel development plans within your team to enhance our service. Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times. Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations. Working with the Operations Director, understand and contribute to the Professional Services ratio and support in forecasting and driving revenue recognition. Report weekly/monthly on the activities of the Professional Services team and the wider Customer Experience. Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner. Manage and continually improve customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires. Set agreed installation satisfaction targets within the team and with other departments. Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.Qualifications Proven experience in project management and business growth strategies. Excellent leadership and team management skills. Strong analytical and data-driven decision-making abilities. Effective communication and interpersonal skills. Strategic thinking and the ability to work collaboratively.Personal Characteristics A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team. The energy and passion for delivering exceptional customer service. Remain approachable, calm and clear when under pressure. Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process. Proven ability to effectively prioritise and resolve complex client concerns and issues both individually and for and on behalf of a team. Excellent, effective and clear written and oral communication skills with customers, partners and colleagues. A high level of interpersonal savvy with the ability to build relationships and obtain results from people at all level of a business; from CEOs to receptionists. An appreciation and empathy for non-technical customers in a fast paced, consumer- facing environment. Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.Competencies Organising Customer Focus Approachability Drive for Results Written Communications Priority Setting Planning Technical LearningYou are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Apr 19, 2024
Full time
Job Title: Project Manager Team Lead Location: Wallingford Salary: £50 - £55 + Benefits IMMEDIATE INTERVIEWS Job Description Evolve Recruitment are looking to hire for our client who are a dynamic and innovative event software company, committed to delivering exceptional software and services to our clients. This position will work closely alongside the Managing Director to strategically drive the company's growth initiatives. In addition to office work, you will occasionally need to conduct site visits and attend client meetings. You will also provide support to onsite delivery teams when necessary. The company mainly operates within Europe and North America though has global operations. The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery. Have a real desire to learn and be the best.The Project Manager Team Leader will administer and manage the delivery of the software and services through the complete event project management life cycle from the end of the sales process to post-event reporting. They will report directly to the Managing Director.Responsibilities Lead and develop a team of people to deliver exceptional Professional Services through effective operational service management Establish an energetic and customer-centric culture of continuous improvement within the Project Management team Develop and implement operational and personnel development plans within your team to enhance our service. Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times. Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations. Working with the Operations Director, understand and contribute to the Professional Services ratio and support in forecasting and driving revenue recognition. Report weekly/monthly on the activities of the Professional Services team and the wider Customer Experience. Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner. Manage and continually improve customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires. Set agreed installation satisfaction targets within the team and with other departments. Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.Qualifications Proven experience in project management and business growth strategies. Excellent leadership and team management skills. Strong analytical and data-driven decision-making abilities. Effective communication and interpersonal skills. Strategic thinking and the ability to work collaboratively.Personal Characteristics A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team. The energy and passion for delivering exceptional customer service. Remain approachable, calm and clear when under pressure. Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process. Proven ability to effectively prioritise and resolve complex client concerns and issues both individually and for and on behalf of a team. Excellent, effective and clear written and oral communication skills with customers, partners and colleagues. A high level of interpersonal savvy with the ability to build relationships and obtain results from people at all level of a business; from CEOs to receptionists. An appreciation and empathy for non-technical customers in a fast paced, consumer- facing environment. Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.Competencies Organising Customer Focus Approachability Drive for Results Written Communications Priority Setting Planning Technical LearningYou are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.