One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK's number one provider of secure, integrated cloud services to the small to mid-size market. The position requires your presence at our datacentre in Studley on a rotational basis of 4 days on and 4 days off, alternating between day and night shifts. Additionally, you will be responsible for overseeing a team of 3-4 Engineers who work on both Connectivity and Server Infrastructure. This includes working with service transition, problem and change management, automation and continual process improvement. Our Senior Managed Services Engineers act as the point of escalation for the Managed Services Engineers in relation to customer incidents or requests. This role is responsible for leading on the key areas of delivery as directed by the Managed Services Manager, whilst acting as a mentor for the wider team. Key delivery areas include improved patching compliance, improved saturation of Antivirus, Monitoring, Backups, and the reduction of non-value add work. The role plays an important part in the technical aspects of Incident Management, Service Requests and Problem Management relating to their product specialism as well as being responsible for maintaining and developing the technical skills required to provide these services to our customers in accordance with our performance indicators and service level agreements. Senior Managed Services Engineers are also expected to maintain relationships with engineering teams, and potentially spend up to half their time on engineering activity. KEY RESPONSIBILITIES • Ensure a strong focus on the customer and delivery to meet their requirements, resolve issues and provide a professional service to their satisfaction across the shift. • Manage the workload and productivity of your shift, including Incident, Request, Change and Phone, acting as a point of escalation for the Managed Services Engineers on your shift to ensure Service Level targets are achieved. • Perform comprehensive handover with oncoming Senior Engineer/shift, including the completion of handover documentation and reassignment of all required activities. • Manage and update all planned activities from teams Planner Board. • Ensure appropriate engineer cover for shifts, across Server and Connectivity. • Maintain good customer engagement as a point of escalation via all means of communication available, including but not limited to email, ServiceNow, phone. Experience • Significant experience of working with relevant technology and delivering brilliant technical services including proven working experience in installing, configuring, and troubleshooting complex systems and environments. • Experience working in a fast-paced managed services environment desirable. • Experience working as a technical point of escalation/senior Engineer. • Understanding of the ITIL processes, particularly Change • Proven experience in delivering effective communication Strong technical background in at least two of the following: • Network/Firewalls (Cisco, Juniper, Palo Alto) • Infrastructure (Windows server, AD, Exchange, RDS, O365) • Database Platform (SQL server) • Virtualisation (Citrix, VMware, vSphere) • Cloud (Microsoft Azure ) Benefits Shift Allowance £7,500 25 days holiday & your birthday off Pension Holiday Trading Scheme - Buy/sell a maximum of 4 days leave. Employee Referral Scheme - A referral fee for any successful referrals that join Six Degrees. Group Life Assurance. Private Medical Insurance. Employee Assistance Programme. Eye Care Vouchers. Travel Insurance. Health Cash Plan. Six Degrees is not interested in paying lip-service to diversity and inclusion, just observing our statutory duties. We work to continually re-affirm our commitment to cultivating a workplace and society that embraces and vigorously defends equity, diversity and inclusion. This includes all aspects of recruitment and employment - our recruitment and selection processes are open and fair, and we will always consider any reasonable adjustments or flexible working requirements. We are also an active member of the Employers Network for Equality and Inclusion (ENEI) who support us on this journey. Our recruitment process: We don't like to have lengthy recruitment processes here at Six Degrees as it's more important for us that you have the opportunity to meet with people you'll work alongside. We will review all of our applications in detail and our Talent Acquisition team will arrange a telephone or video call if your background and experiences fit what we're looking. All being well, you will be invited to attend a behavioural interview with your line manager and members of the team to talk through your fit for the role in detail and explain more about Six Degrees. Some of our positions are so important to the business that we'll invite you back for a second and final interview, where you'll be asked to complete a role-specific activity. After your final stage in the assessment process, we will confirm the outcome and hopefully welcome you to the Six Degrees family! Apply today at 6dg.co.uk.
Apr 18, 2024
Full time
Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK's number one provider of secure, integrated cloud services to the small to mid-size market. The position requires your presence at our datacentre in Studley on a rotational basis of 4 days on and 4 days off, alternating between day and night shifts. Additionally, you will be responsible for overseeing a team of 3-4 Engineers who work on both Connectivity and Server Infrastructure. This includes working with service transition, problem and change management, automation and continual process improvement. Our Senior Managed Services Engineers act as the point of escalation for the Managed Services Engineers in relation to customer incidents or requests. This role is responsible for leading on the key areas of delivery as directed by the Managed Services Manager, whilst acting as a mentor for the wider team. Key delivery areas include improved patching compliance, improved saturation of Antivirus, Monitoring, Backups, and the reduction of non-value add work. The role plays an important part in the technical aspects of Incident Management, Service Requests and Problem Management relating to their product specialism as well as being responsible for maintaining and developing the technical skills required to provide these services to our customers in accordance with our performance indicators and service level agreements. Senior Managed Services Engineers are also expected to maintain relationships with engineering teams, and potentially spend up to half their time on engineering activity. KEY RESPONSIBILITIES • Ensure a strong focus on the customer and delivery to meet their requirements, resolve issues and provide a professional service to their satisfaction across the shift. • Manage the workload and productivity of your shift, including Incident, Request, Change and Phone, acting as a point of escalation for the Managed Services Engineers on your shift to ensure Service Level targets are achieved. • Perform comprehensive handover with oncoming Senior Engineer/shift, including the completion of handover documentation and reassignment of all required activities. • Manage and update all planned activities from teams Planner Board. • Ensure appropriate engineer cover for shifts, across Server and Connectivity. • Maintain good customer engagement as a point of escalation via all means of communication available, including but not limited to email, ServiceNow, phone. Experience • Significant experience of working with relevant technology and delivering brilliant technical services including proven working experience in installing, configuring, and troubleshooting complex systems and environments. • Experience working in a fast-paced managed services environment desirable. • Experience working as a technical point of escalation/senior Engineer. • Understanding of the ITIL processes, particularly Change • Proven experience in delivering effective communication Strong technical background in at least two of the following: • Network/Firewalls (Cisco, Juniper, Palo Alto) • Infrastructure (Windows server, AD, Exchange, RDS, O365) • Database Platform (SQL server) • Virtualisation (Citrix, VMware, vSphere) • Cloud (Microsoft Azure ) Benefits Shift Allowance £7,500 25 days holiday & your birthday off Pension Holiday Trading Scheme - Buy/sell a maximum of 4 days leave. Employee Referral Scheme - A referral fee for any successful referrals that join Six Degrees. Group Life Assurance. Private Medical Insurance. Employee Assistance Programme. Eye Care Vouchers. Travel Insurance. Health Cash Plan. Six Degrees is not interested in paying lip-service to diversity and inclusion, just observing our statutory duties. We work to continually re-affirm our commitment to cultivating a workplace and society that embraces and vigorously defends equity, diversity and inclusion. This includes all aspects of recruitment and employment - our recruitment and selection processes are open and fair, and we will always consider any reasonable adjustments or flexible working requirements. We are also an active member of the Employers Network for Equality and Inclusion (ENEI) who support us on this journey. Our recruitment process: We don't like to have lengthy recruitment processes here at Six Degrees as it's more important for us that you have the opportunity to meet with people you'll work alongside. We will review all of our applications in detail and our Talent Acquisition team will arrange a telephone or video call if your background and experiences fit what we're looking. All being well, you will be invited to attend a behavioural interview with your line manager and members of the team to talk through your fit for the role in detail and explain more about Six Degrees. Some of our positions are so important to the business that we'll invite you back for a second and final interview, where you'll be asked to complete a role-specific activity. After your final stage in the assessment process, we will confirm the outcome and hopefully welcome you to the Six Degrees family! Apply today at 6dg.co.uk.
Your new company They are one of the leading law firms globally and have a presence across multiple continents. They differentiate themselves from competitors by specialising in areas such as shipping, construction and aerospace rather than having a generalist approach. They currently have over 600 lawyers and are looking to grow over the long term. Your new role As the Information Governance Manager, you will get the chance to operate in the Risk & Compliance Team whilst also gaining exposure to senior stakeholders in the business such as the General Counsel, COLP and MLRO. You will get the opportunity to take ownership of information governance for the organisation. You will also be tasked with being responsible for Privacy Compliance for the organisation. What you'll need to succeed 5 or more years in a similar role. An advanced degree in a governance related field. In depth knowledge of data protection. Exceptional risk management mind set. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
Your new company They are one of the leading law firms globally and have a presence across multiple continents. They differentiate themselves from competitors by specialising in areas such as shipping, construction and aerospace rather than having a generalist approach. They currently have over 600 lawyers and are looking to grow over the long term. Your new role As the Information Governance Manager, you will get the chance to operate in the Risk & Compliance Team whilst also gaining exposure to senior stakeholders in the business such as the General Counsel, COLP and MLRO. You will get the opportunity to take ownership of information governance for the organisation. You will also be tasked with being responsible for Privacy Compliance for the organisation. What you'll need to succeed 5 or more years in a similar role. An advanced degree in a governance related field. In depth knowledge of data protection. Exceptional risk management mind set. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
I currently have an opening for a Credit Admin Assistant with a leading construction supplier based in Glasgow. They are a national business with a multitude of locations based around the UK. They are looking for a Credit Admin Assistant to join their dynamic team at the Cambuslang Office in Glasgow. As part of a close-knit unit, you'll play a pivotal role in cash allocation, managing new accounts, and overseeing banking lodgements. Hours rotate monthly between Mon - Fri : 7:00 - 15:00 and 8:00 - 16:00. The benefits are: Competitive salary 23 days of annual leave plus bank holidays Company pension scheme Free on-site parking Profit-sharing opportunities Comprehensive training and development initiatives Key Responsibilities: Recording bank transactions onto our system Allocating customer payments accurately Liaising with customers to obtain necessary allocation details Managing banking lodgements and addressing any discrepancies in coordination with branch managers Processing new account applications Running credit reports and ensuring seamless integration into our system A successful candidate will possess: Keen attention to detail Strong communication skills to interact effectively with both customers and other stakeholders The ability to work autonomously and collaboratively within a team Exceptional time management and organisational abilities Proficiency in Excel This is an excellent opportunity for an experienced administrator to further their career development. If you believe you're a good fit for this role, please contact Tommy at our Glasgow office. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 18, 2024
Full time
I currently have an opening for a Credit Admin Assistant with a leading construction supplier based in Glasgow. They are a national business with a multitude of locations based around the UK. They are looking for a Credit Admin Assistant to join their dynamic team at the Cambuslang Office in Glasgow. As part of a close-knit unit, you'll play a pivotal role in cash allocation, managing new accounts, and overseeing banking lodgements. Hours rotate monthly between Mon - Fri : 7:00 - 15:00 and 8:00 - 16:00. The benefits are: Competitive salary 23 days of annual leave plus bank holidays Company pension scheme Free on-site parking Profit-sharing opportunities Comprehensive training and development initiatives Key Responsibilities: Recording bank transactions onto our system Allocating customer payments accurately Liaising with customers to obtain necessary allocation details Managing banking lodgements and addressing any discrepancies in coordination with branch managers Processing new account applications Running credit reports and ensuring seamless integration into our system A successful candidate will possess: Keen attention to detail Strong communication skills to interact effectively with both customers and other stakeholders The ability to work autonomously and collaboratively within a team Exceptional time management and organisational abilities Proficiency in Excel This is an excellent opportunity for an experienced administrator to further their career development. If you believe you're a good fit for this role, please contact Tommy at our Glasgow office. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
SF Recruitment are working with a business based in Stratford upon Avon who are looking for a Customer Account Manager (Customer Service) to join the team on a permanent basis Hybrid - Can work 2-3 days from home £24,400 per annum plus great benefits - Christmas shut down / Bonus Must have a Customer Service / Call Centre background Overview of the role: - Customer contact primarily by telephone - inbound and outbound. - Payment negotiation / Arrangement set up by agreement. - Script use (calls are audited and scored on a weekly basis). - Documenting account discussions and action. - Dispute resolution. - Social and Communication awareness on call handling. - Accurately updating various systems - on each call!
Apr 18, 2024
Full time
SF Recruitment are working with a business based in Stratford upon Avon who are looking for a Customer Account Manager (Customer Service) to join the team on a permanent basis Hybrid - Can work 2-3 days from home £24,400 per annum plus great benefits - Christmas shut down / Bonus Must have a Customer Service / Call Centre background Overview of the role: - Customer contact primarily by telephone - inbound and outbound. - Payment negotiation / Arrangement set up by agreement. - Script use (calls are audited and scored on a weekly basis). - Documenting account discussions and action. - Dispute resolution. - Social and Communication awareness on call handling. - Accurately updating various systems - on each call!
Document Administrator (Roofing) 28,000- 35,000 + Hybrid + Progression + Company Bonus + Company Benefits Enfield Are you a Document Administrator or similar looking for a stable and days-based, permanent role within a well-established Roofing company undergoing a period of exciting growth who are known for looking after their staff and offer a good work life balance and a bonus to increase your earnings? This company are a leading Roofing company who work on a broad range of projects across the residential and commercial sectors. They have continually developed to the point they have a turnover of over 30m and are looking to grow their team across the board to keep up with the significant growth they are undergoing at present. In this varied role you will be working within the tight-knit office team to support the manager in operating the department. You will ensure all paperwork is organised and distributed correctly, deal with enquiries and queries through emails and calls in addition to compliance work, support for stakeholders and projects as you work Monday-Friday hybrid after initial probationary period This stable role would suit a Document Administrator or similar looking for a long-term permanent role within a well-established Roofing company who offer ongoing opportunities for training and development. The Role: Management of documents Ensure stakeholders have correct documentation and paperwork Deal with enquiries and queries Work within tight-knit office team Monday-Friday role The Person: Document Administrator or similar Looking for a Monday-Friday role Commutable to Enfield Document, Administrator, Admin, Office, Queries, Paperwork, Compliance, Processes, Emails, Computer, Hybrid, Equipment, Construction, Roofing, Civil, London, North, Enfield, Waltham Abbey Reference: BBBH13078 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 18, 2024
Full time
Document Administrator (Roofing) 28,000- 35,000 + Hybrid + Progression + Company Bonus + Company Benefits Enfield Are you a Document Administrator or similar looking for a stable and days-based, permanent role within a well-established Roofing company undergoing a period of exciting growth who are known for looking after their staff and offer a good work life balance and a bonus to increase your earnings? This company are a leading Roofing company who work on a broad range of projects across the residential and commercial sectors. They have continually developed to the point they have a turnover of over 30m and are looking to grow their team across the board to keep up with the significant growth they are undergoing at present. In this varied role you will be working within the tight-knit office team to support the manager in operating the department. You will ensure all paperwork is organised and distributed correctly, deal with enquiries and queries through emails and calls in addition to compliance work, support for stakeholders and projects as you work Monday-Friday hybrid after initial probationary period This stable role would suit a Document Administrator or similar looking for a long-term permanent role within a well-established Roofing company who offer ongoing opportunities for training and development. The Role: Management of documents Ensure stakeholders have correct documentation and paperwork Deal with enquiries and queries Work within tight-knit office team Monday-Friday role The Person: Document Administrator or similar Looking for a Monday-Friday role Commutable to Enfield Document, Administrator, Admin, Office, Queries, Paperwork, Compliance, Processes, Emails, Computer, Hybrid, Equipment, Construction, Roofing, Civil, London, North, Enfield, Waltham Abbey Reference: BBBH13078 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Morson Talent are delighted to offer an opportunity for a suitably qualified and experienced Project Controls Manager to join our client's established Team for work on a major infrastructure Project in Somerset. Contract role (renewable) - inside IR 35. All-inclusive rates. Scope Working in one of the Project Controls Teams to lead the development, implementation, use and maintenance of Integrate click apply for full job details
Apr 18, 2024
Contractor
Morson Talent are delighted to offer an opportunity for a suitably qualified and experienced Project Controls Manager to join our client's established Team for work on a major infrastructure Project in Somerset. Contract role (renewable) - inside IR 35. All-inclusive rates. Scope Working in one of the Project Controls Teams to lead the development, implementation, use and maintenance of Integrate click apply for full job details
Property Service Administrator - Nights Elogs Location: St Ives, Cambridgeshire - Office Based Salary: £23,400 plus £2,000 shift allowance Job Type: 12 hour shifts, 3 on 3 off About Us Elogs, part of the wider Marlowe SRC division, where we redefine efficiency in the realm of electronic logging solutions. At Elogs, we are dedicated to simplifying and streamlining the way businesses manage their logs and records. As a pioneering force in the industry, our mission is to empower organisations with innovative tools that enhance compliance and productivity. Elogs takes pride in offering user-friendly solutions tailored to the unique needs of our clients. Join us in revolutionising the future of electronic logging, where your contribution will be instrumental in shaping a more streamlined and compliant landscape. About the role Our team of Property Services Administrators provide vital customer service & support to over 10,000 properties across the UK through cloud-based software. This role is incredibly varied and will see you dealing with calls and email request from both residential and commercial properties across the UK. Liaising with tenants, landlords, facilities managers, and our team of engineers you will utilise your problem-solving ability to provide solutions to these issues quickly all while providing superb levels of customer service! To make sure we provide the best service to our customers our line are open 24 hours a day, 365 days per year. We have a dedicated nights team, where you will work on a fixed shift pattern of 3 nights on, 3 nights off. Key Duties: Building strong relationships with customers in the field Logging urgent issues on the Internal System (providing reassurance & support) Keeping customers informed of progress. Dealing with queries & chasing for updates Providing support to colleagues when things get busy. Providing unforgettable customer service that becomes the benchmark for every interaction that customer has for the rest of their consumer life. Problem-solving Ensuring Service Centre KPI s are met. What you will need: Essential Previous experience in a customer service based environment. Excellent communication skills both written and verbal. The ability to work in a fast paced, busy environment. High levels of attention to detail. Calm demeanour when dealing with urgent situations. Ability to work a shift pattern rota on a weekly rotation of three nights on then three nights off Desired The ability to think outside of the box to solve problems. Excellent computer skills. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme Quarterly charity days Religious holiday swap Car maintenance scheme Employee assistance programme Life learning online learning materials Support with professional membership costs INDHS
Apr 18, 2024
Full time
Property Service Administrator - Nights Elogs Location: St Ives, Cambridgeshire - Office Based Salary: £23,400 plus £2,000 shift allowance Job Type: 12 hour shifts, 3 on 3 off About Us Elogs, part of the wider Marlowe SRC division, where we redefine efficiency in the realm of electronic logging solutions. At Elogs, we are dedicated to simplifying and streamlining the way businesses manage their logs and records. As a pioneering force in the industry, our mission is to empower organisations with innovative tools that enhance compliance and productivity. Elogs takes pride in offering user-friendly solutions tailored to the unique needs of our clients. Join us in revolutionising the future of electronic logging, where your contribution will be instrumental in shaping a more streamlined and compliant landscape. About the role Our team of Property Services Administrators provide vital customer service & support to over 10,000 properties across the UK through cloud-based software. This role is incredibly varied and will see you dealing with calls and email request from both residential and commercial properties across the UK. Liaising with tenants, landlords, facilities managers, and our team of engineers you will utilise your problem-solving ability to provide solutions to these issues quickly all while providing superb levels of customer service! To make sure we provide the best service to our customers our line are open 24 hours a day, 365 days per year. We have a dedicated nights team, where you will work on a fixed shift pattern of 3 nights on, 3 nights off. Key Duties: Building strong relationships with customers in the field Logging urgent issues on the Internal System (providing reassurance & support) Keeping customers informed of progress. Dealing with queries & chasing for updates Providing support to colleagues when things get busy. Providing unforgettable customer service that becomes the benchmark for every interaction that customer has for the rest of their consumer life. Problem-solving Ensuring Service Centre KPI s are met. What you will need: Essential Previous experience in a customer service based environment. Excellent communication skills both written and verbal. The ability to work in a fast paced, busy environment. High levels of attention to detail. Calm demeanour when dealing with urgent situations. Ability to work a shift pattern rota on a weekly rotation of three nights on then three nights off Desired The ability to think outside of the box to solve problems. Excellent computer skills. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme Quarterly charity days Religious holiday swap Car maintenance scheme Employee assistance programme Life learning online learning materials Support with professional membership costs INDHS
Job Title: Project Manager / Change Lead Sector: IT Location: Bristol / Remote Type: Permanent Salary: £50,000 - £60,000 Project Manager / Change Lead A leading organisation are seeking a Project Manager / Change Lead to join their team and help with a large scale Change and Transformation Programme Skills: Business readiness Project Management Delivery Experience Change Impact Comms Training Stakeholder management
Apr 18, 2024
Full time
Job Title: Project Manager / Change Lead Sector: IT Location: Bristol / Remote Type: Permanent Salary: £50,000 - £60,000 Project Manager / Change Lead A leading organisation are seeking a Project Manager / Change Lead to join their team and help with a large scale Change and Transformation Programme Skills: Business readiness Project Management Delivery Experience Change Impact Comms Training Stakeholder management
Michael Page Logistics are looking to recruit a Warehouse Operations Manager for our client in Hertfordshire. Client Details Our esteemed client, a prominent player in the logistics industry, is seeking a dynamic Warehouse Operations Manager to oversee their operation in Hertfordshire. With a solid reputation for excellence and a commitment to innovation, this company offers a stimulating environment where your skills and expertise will thrive. Description As the Warehouse Operations Manager, you will be responsible for: Leading and motivating a team to ensure efficient and effective warehouse operations. Implementing strategies to optimise workflow, minimise costs, and enhance productivity. Overseeing inventory management, receiving of goods, storage, and distribution. Maintaining high standards of safety and compliance with regulations. Collaborating with other departments to streamline processes and meet customer demands. Profile Proven experience as a Warehouse Operations Manager within a Logistics Distribution and Supply Chain environment Strong leadership skills with the ability to inspire and mentor a diverse team. Excellent organisational and problem-solving abilities. Knowledge of logistics software and systems. A commitment to continuous improvement and customer satisfaction. Job Offer You will receive a competitive salary and benefits package along with the chance to join a great business.
Apr 18, 2024
Full time
Michael Page Logistics are looking to recruit a Warehouse Operations Manager for our client in Hertfordshire. Client Details Our esteemed client, a prominent player in the logistics industry, is seeking a dynamic Warehouse Operations Manager to oversee their operation in Hertfordshire. With a solid reputation for excellence and a commitment to innovation, this company offers a stimulating environment where your skills and expertise will thrive. Description As the Warehouse Operations Manager, you will be responsible for: Leading and motivating a team to ensure efficient and effective warehouse operations. Implementing strategies to optimise workflow, minimise costs, and enhance productivity. Overseeing inventory management, receiving of goods, storage, and distribution. Maintaining high standards of safety and compliance with regulations. Collaborating with other departments to streamline processes and meet customer demands. Profile Proven experience as a Warehouse Operations Manager within a Logistics Distribution and Supply Chain environment Strong leadership skills with the ability to inspire and mentor a diverse team. Excellent organisational and problem-solving abilities. Knowledge of logistics software and systems. A commitment to continuous improvement and customer satisfaction. Job Offer You will receive a competitive salary and benefits package along with the chance to join a great business.
Service Improvement Project Manager My client is seeking a Service Improvement Project Manager to join their team. This role is perfect for an experienced project manager who is passionate about customer experience and service performance. As a Service Improvement Project Manager, you will be responsible for developing and delivering a range of projects to support improvements to customer experience and service performance. You will be expected to meet performance metrics and deliver enhanced customer satisfaction and positive customer outcomes in line with the company's strategy and objectives. Key Responsibilities: Develop and deliver a range of service improvement projects, including analyzing existing processes, undertaking research and recommending changes to support achievement of the company's objectives. Support the successful delivery of complex projects involving coordination, communication and building relationships with key stakeholders to achieve the required service improvements. Analyze and evaluate services to present information and recommendations that support decision making. Develop, maintain and complete project plans and documentation to ensure the implementation of robust processes and the effective delivery of projects whilst operating within appropriate financial policies and procedures to support the effective financial delivery of projects. Skills and Experiences: Degree, management qualification or relevant professional qualification. Proven experience in project management. Proven knowledge of relevant regulations and good practice. Previous experience of dealing with stakeholders. Proficient user of Microsoft packages including Word, Excel, Outlook and Teams. This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving license. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
Apr 18, 2024
Full time
Service Improvement Project Manager My client is seeking a Service Improvement Project Manager to join their team. This role is perfect for an experienced project manager who is passionate about customer experience and service performance. As a Service Improvement Project Manager, you will be responsible for developing and delivering a range of projects to support improvements to customer experience and service performance. You will be expected to meet performance metrics and deliver enhanced customer satisfaction and positive customer outcomes in line with the company's strategy and objectives. Key Responsibilities: Develop and deliver a range of service improvement projects, including analyzing existing processes, undertaking research and recommending changes to support achievement of the company's objectives. Support the successful delivery of complex projects involving coordination, communication and building relationships with key stakeholders to achieve the required service improvements. Analyze and evaluate services to present information and recommendations that support decision making. Develop, maintain and complete project plans and documentation to ensure the implementation of robust processes and the effective delivery of projects whilst operating within appropriate financial policies and procedures to support the effective financial delivery of projects. Skills and Experiences: Degree, management qualification or relevant professional qualification. Proven experience in project management. Proven knowledge of relevant regulations and good practice. Previous experience of dealing with stakeholders. Proficient user of Microsoft packages including Word, Excel, Outlook and Teams. This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving license. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
Louise Hewett Recruitment
Stourport-on-severn, Worcestershire
Quality Systems Manager £45,000 - £50,000 Stourport-on-Severn There is now a great opportunity to join a well-established engineering company that designs, develops, and manufactures a range of bespoke products within the automotive industry sector as a Quality Systems Manager. As a Quality Systems Manager your role will focus on providing support to Continuous Improvement activities, managing the quality systems and manage both internal & external audit activities. Quality Systems Manager Responsibilities; Provide support to Continuous Improvement projects Project management of new product introduction Manage and update the quality management systems Manage both internal & external audit activities Ensure that the FMEA process in line with the APQP processes Provide technical support to both customers & the engineering team Quality Systems Manager Requirements; Previous experience working within a Quality Systems Management position Experienced in conducting internal & external audits Experienced in using Lean manufacturing techniques Experienced in managing the quality management Able to carry out APQP activities Excellent communication skills are essential Must be a team player The Quality Systems Manager opportunity is based in Stourport-on-Severn and commutable from Worcester, Kidderminster, Redditch, Droitwich, Bromsgrove, Bewdley, Stourbridge and Malvern.
Apr 18, 2024
Full time
Quality Systems Manager £45,000 - £50,000 Stourport-on-Severn There is now a great opportunity to join a well-established engineering company that designs, develops, and manufactures a range of bespoke products within the automotive industry sector as a Quality Systems Manager. As a Quality Systems Manager your role will focus on providing support to Continuous Improvement activities, managing the quality systems and manage both internal & external audit activities. Quality Systems Manager Responsibilities; Provide support to Continuous Improvement projects Project management of new product introduction Manage and update the quality management systems Manage both internal & external audit activities Ensure that the FMEA process in line with the APQP processes Provide technical support to both customers & the engineering team Quality Systems Manager Requirements; Previous experience working within a Quality Systems Management position Experienced in conducting internal & external audits Experienced in using Lean manufacturing techniques Experienced in managing the quality management Able to carry out APQP activities Excellent communication skills are essential Must be a team player The Quality Systems Manager opportunity is based in Stourport-on-Severn and commutable from Worcester, Kidderminster, Redditch, Droitwich, Bromsgrove, Bewdley, Stourbridge and Malvern.
Lloyd Recruitment - East Grinstead
East Grinstead, Sussex
Lloyd Recruitment Services are pleased to be working with a leading business based in East Grinstead who are currently in search of an Operations Coordinator to join their team on a full-time permanent basis. Purpose of job: As the Operations Coordinator, you will be responsible for coordinating the operational activities of the business in close collaboration with colleagues to meet the business objectives. What's in it for you? Salary of 27.5K plus excellent company benefits Mixture of office working and WFH Monday to Friday - 9am - 5pm 25 days holiday plus bank holidays on top Opportunity to purchase or sell up to 5 days holiday per year Company Pension Private Health Scheme Discounted Gym membership Discount across 100's retailers Eye Care Voucher Scheme Duties: Cultivating and sustaining effective working relationships with external partners associated with the organisation. This includes addressing enquiries related to various processes such as reservations, modifications, cancellations, and special requests Timely and professional response to all communications, both written and verbal, with a focus on delivering excellent customer service to foster ongoing engagement with the department Collaborating with the Finance department to investigate and resolve payment-related enquiries from external partners, arising from various transactions Working alongside the customer services team to address and resolve customer complaints, ensuring meticulous issue logging for accurate reporting and contributing to continuous improvement decisions Managing the database by updating information on pricing, allocations, special offers, and other relevant data for precise product pricing Reviewing and updating product information on CMS for presentation on the organisation's website Assisting the wider team by addressing queries related to services or general enquiries. Additionally, contributing to designing and conducting training sessions Assisting the Operations Manager in coordinating and implementing various initiatives to enhance team efficiency and productivity Coordinating with different teams to ensure efficient distribution and completion of daily operational tasks Supervising online customer feedback and reviews, utilising this information to enhance customer satisfaction and overall reputation Representing the organisation at various events and conferences Facilitating partnerships and collaborations with external entities Ensuring all materials in customer-facing areas adhere to a consistent corporate design and style, promoting a professional and distinctive brand image Ensuring that the organisation's activities align with safety, health, and environmental policies. Reporting incidents and suggesting improvements in these areas Overview: Fluent in English. Additional European languages a bonus Previous administration experience Strong people skills - friendly and a team player Excellent verbal and written communication skills Highly numerate Drive and motivation - ambitious, dynamic, passionate, and driven - eager to progress and move things forward Excellent attention to detail Innovative thinker and creative problem solver Ability to deal with a wide range of tasks with conflicting priorities Experience in dealing with customers and suppliers in a variety of situations Salary 27,500 Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Apr 18, 2024
Full time
Lloyd Recruitment Services are pleased to be working with a leading business based in East Grinstead who are currently in search of an Operations Coordinator to join their team on a full-time permanent basis. Purpose of job: As the Operations Coordinator, you will be responsible for coordinating the operational activities of the business in close collaboration with colleagues to meet the business objectives. What's in it for you? Salary of 27.5K plus excellent company benefits Mixture of office working and WFH Monday to Friday - 9am - 5pm 25 days holiday plus bank holidays on top Opportunity to purchase or sell up to 5 days holiday per year Company Pension Private Health Scheme Discounted Gym membership Discount across 100's retailers Eye Care Voucher Scheme Duties: Cultivating and sustaining effective working relationships with external partners associated with the organisation. This includes addressing enquiries related to various processes such as reservations, modifications, cancellations, and special requests Timely and professional response to all communications, both written and verbal, with a focus on delivering excellent customer service to foster ongoing engagement with the department Collaborating with the Finance department to investigate and resolve payment-related enquiries from external partners, arising from various transactions Working alongside the customer services team to address and resolve customer complaints, ensuring meticulous issue logging for accurate reporting and contributing to continuous improvement decisions Managing the database by updating information on pricing, allocations, special offers, and other relevant data for precise product pricing Reviewing and updating product information on CMS for presentation on the organisation's website Assisting the wider team by addressing queries related to services or general enquiries. Additionally, contributing to designing and conducting training sessions Assisting the Operations Manager in coordinating and implementing various initiatives to enhance team efficiency and productivity Coordinating with different teams to ensure efficient distribution and completion of daily operational tasks Supervising online customer feedback and reviews, utilising this information to enhance customer satisfaction and overall reputation Representing the organisation at various events and conferences Facilitating partnerships and collaborations with external entities Ensuring all materials in customer-facing areas adhere to a consistent corporate design and style, promoting a professional and distinctive brand image Ensuring that the organisation's activities align with safety, health, and environmental policies. Reporting incidents and suggesting improvements in these areas Overview: Fluent in English. Additional European languages a bonus Previous administration experience Strong people skills - friendly and a team player Excellent verbal and written communication skills Highly numerate Drive and motivation - ambitious, dynamic, passionate, and driven - eager to progress and move things forward Excellent attention to detail Innovative thinker and creative problem solver Ability to deal with a wide range of tasks with conflicting priorities Experience in dealing with customers and suppliers in a variety of situations Salary 27,500 Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
IT Manager - Nottingham I'm working with a leading financial services firm headquartered in Nottingham, renowned as one of the fastest-growing financial scaleup businesses in the UK. Their mission is to revolutionize international payments and investment fund services, making them faster, more transparent, and cost-efficient. With a global presence, they fuse financial expertise with cutting-edge technologies to deliver transformative financial products that truly make a difference. They're seeking an IT Manager for their Nottingham-based team. In this role, you'll lead technical support, drive service enhancements, oversee modern workplace technology implementation, maintain network environments, manage software licenses, and foster supplier relationships. Responsibilities: Lead and supervise the IT department, offering technical support to users to promptly identify and resolve incidents and faults. Spearhead service enhancements by researching, procuring, and implementing technologies. Foster a culture of continuous improvement and innovation within the IT department. Implementation of Modern workplace technologies such as Office 365 (SharePoint, OneDrive, Microsoft Teams, Intune), and oversight of updating and patch management. Maintain the network environment, encompassing cloud and on-prem technologies. Manage software license distribution and ensure strict compliance with regulations. Cultivate and sustain productive relationships with third-party suppliers Required Skills: Proven experience in IT management roles. Strong technical skills, including proficiency with Office 365, network management, and software licensing. Excellent communication and interpersonal skills. Exceptional leadership and team management abilities. Strong problem-solving and conflict-resolution abilities. Exceptional organizational skills and attention to detail. Relevant certifications (e.g., ITIL, PMP) are a plus. Ideally, a degree in Computer Science, Business, or a related field. Would be a benefit if you have experience working in Payments, banking and/or crypto sector. Location and Benefits: This position is based in Nottingham, United Kingdom. Benefits include 25 days holiday plus BH, 3% pension, yearly bonus, and health insurance. The role is hybrid, with 2-3 days a week onsite in Nottingham.
Apr 18, 2024
Full time
IT Manager - Nottingham I'm working with a leading financial services firm headquartered in Nottingham, renowned as one of the fastest-growing financial scaleup businesses in the UK. Their mission is to revolutionize international payments and investment fund services, making them faster, more transparent, and cost-efficient. With a global presence, they fuse financial expertise with cutting-edge technologies to deliver transformative financial products that truly make a difference. They're seeking an IT Manager for their Nottingham-based team. In this role, you'll lead technical support, drive service enhancements, oversee modern workplace technology implementation, maintain network environments, manage software licenses, and foster supplier relationships. Responsibilities: Lead and supervise the IT department, offering technical support to users to promptly identify and resolve incidents and faults. Spearhead service enhancements by researching, procuring, and implementing technologies. Foster a culture of continuous improvement and innovation within the IT department. Implementation of Modern workplace technologies such as Office 365 (SharePoint, OneDrive, Microsoft Teams, Intune), and oversight of updating and patch management. Maintain the network environment, encompassing cloud and on-prem technologies. Manage software license distribution and ensure strict compliance with regulations. Cultivate and sustain productive relationships with third-party suppliers Required Skills: Proven experience in IT management roles. Strong technical skills, including proficiency with Office 365, network management, and software licensing. Excellent communication and interpersonal skills. Exceptional leadership and team management abilities. Strong problem-solving and conflict-resolution abilities. Exceptional organizational skills and attention to detail. Relevant certifications (e.g., ITIL, PMP) are a plus. Ideally, a degree in Computer Science, Business, or a related field. Would be a benefit if you have experience working in Payments, banking and/or crypto sector. Location and Benefits: This position is based in Nottingham, United Kingdom. Benefits include 25 days holiday plus BH, 3% pension, yearly bonus, and health insurance. The role is hybrid, with 2-3 days a week onsite in Nottingham.
Sewell Wallis are currently working with a brilliant, well-established business looking to appoint a HR Business Partner into their team on a full-time, permenant basis. This role plays an integral part in supporting the company's people strategy and offers professional HR support and guidance to each area of the organisation. Duties: Pro-actively develop a Business Partnering relationship with your key stakeholders. Support, advise and coach managers on the disciplinary process. Support, advise and coach managers on the grievance and abseenteeism process. Support, advise and coach managers on the performance management process, including goal setting, performance reviews and development plans. Assist with the development and implementation of HR policies, procedures and guidelines. Assist with the recruitment and selection process of new employees. Keep up to date and ensuring HR compliance with changes to UK employment law and other applicable legislation applicable to our employees. Be the escalation point for the HR Coordinators as and when necessary. Responsible for ensuring all relevant HR SLA's are met at all times. Weekly attendance required to company locations throughout the UK. Support the Group HR Manager and HR Coordinators with any other HR tasks as and when required. The person: A proven track record of working in a HR Business Partner role. CIPD level 5, as a minimum or have equivalent qualifications Personable with strong communication and relationship building capabilities across all levels of the business. Ability to work as part of a team as well as in a standalone capacity. Attention to detail is critical. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Apr 18, 2024
Full time
Sewell Wallis are currently working with a brilliant, well-established business looking to appoint a HR Business Partner into their team on a full-time, permenant basis. This role plays an integral part in supporting the company's people strategy and offers professional HR support and guidance to each area of the organisation. Duties: Pro-actively develop a Business Partnering relationship with your key stakeholders. Support, advise and coach managers on the disciplinary process. Support, advise and coach managers on the grievance and abseenteeism process. Support, advise and coach managers on the performance management process, including goal setting, performance reviews and development plans. Assist with the development and implementation of HR policies, procedures and guidelines. Assist with the recruitment and selection process of new employees. Keep up to date and ensuring HR compliance with changes to UK employment law and other applicable legislation applicable to our employees. Be the escalation point for the HR Coordinators as and when necessary. Responsible for ensuring all relevant HR SLA's are met at all times. Weekly attendance required to company locations throughout the UK. Support the Group HR Manager and HR Coordinators with any other HR tasks as and when required. The person: A proven track record of working in a HR Business Partner role. CIPD level 5, as a minimum or have equivalent qualifications Personable with strong communication and relationship building capabilities across all levels of the business. Ability to work as part of a team as well as in a standalone capacity. Attention to detail is critical. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Data and Insight Manager Perm - up to 65k+ benefits East Midlands Hybrid working An opportunity has arisen for a Data and Insight Manager to own the end-to-end data and insight strategy, for a globally known sports and hospitality business. The Data and Insight Manager will be responsible for overseeing the data and insight strategy for a prominent sports hospitality company on an international scale. As Data and insight Manager, you will take charge of managing the end-to-end data and insight roadmap, leading, developing and delivering the insight strategy, and ensuring the delivery of data-driven projects. This role will report into the group Marketing Director and involve working closely with internal teams (including CRM Marketing, Sales, Finance and Operations) and external data and web agencies to meet stakeholder requirements, establish a comprehensive general data strategy, and provide effective reporting and analysis. The ideal Data and Insight Manager should possess strong reporting skills, be proficient in data management tools, creating dashboards and have a proven track record of successful project delivery in a similar setting. Key Responsibilities In support of the primary purpose, key tasks will include the following: - Develop and implement a comprehensive data strategy aligned with the organisation's goals. Manage data integrations projects from conception to implementation. Collaborate with stakeholders to define data requirements and standards. Implement and manage data quality assurance processes. Work with IT team and external stakeholders to ensure the availability and reliability of data infrastructure. Lead the agreed data & insight roadmap forward across multiple team and alongside external stakeholders, to deliver meaningful insights from data. Present findings and insights to key stakeholders in a clear and actionable manner. Drive the development of the business intelligence tools and dashboards in place with external stakeholders. Provide regular insight on key business metrics to support strategic decision-making. Foster a data-driven culture within the organisation. Work closely with cross-functional teams to understand their data needs and challenges. Serve as a key liaison between technical and non-technical stakeholders. Experience & Qualities Ideally a degree in a relevant field (e.g., Data Science, Computer Science, Statistics, Business Analytics). Proven experience in a leadership role within data management and analytics. Strong understanding of data governance, data quality, and data privacy. Proficiency in data analysis tools and programming languages, including Power BI and SQL Excellent communication and presentation skills. Strategic thinking and problem-solving abilities. Experience with business intelligence tools and platforms
Apr 18, 2024
Full time
Data and Insight Manager Perm - up to 65k+ benefits East Midlands Hybrid working An opportunity has arisen for a Data and Insight Manager to own the end-to-end data and insight strategy, for a globally known sports and hospitality business. The Data and Insight Manager will be responsible for overseeing the data and insight strategy for a prominent sports hospitality company on an international scale. As Data and insight Manager, you will take charge of managing the end-to-end data and insight roadmap, leading, developing and delivering the insight strategy, and ensuring the delivery of data-driven projects. This role will report into the group Marketing Director and involve working closely with internal teams (including CRM Marketing, Sales, Finance and Operations) and external data and web agencies to meet stakeholder requirements, establish a comprehensive general data strategy, and provide effective reporting and analysis. The ideal Data and Insight Manager should possess strong reporting skills, be proficient in data management tools, creating dashboards and have a proven track record of successful project delivery in a similar setting. Key Responsibilities In support of the primary purpose, key tasks will include the following: - Develop and implement a comprehensive data strategy aligned with the organisation's goals. Manage data integrations projects from conception to implementation. Collaborate with stakeholders to define data requirements and standards. Implement and manage data quality assurance processes. Work with IT team and external stakeholders to ensure the availability and reliability of data infrastructure. Lead the agreed data & insight roadmap forward across multiple team and alongside external stakeholders, to deliver meaningful insights from data. Present findings and insights to key stakeholders in a clear and actionable manner. Drive the development of the business intelligence tools and dashboards in place with external stakeholders. Provide regular insight on key business metrics to support strategic decision-making. Foster a data-driven culture within the organisation. Work closely with cross-functional teams to understand their data needs and challenges. Serve as a key liaison between technical and non-technical stakeholders. Experience & Qualities Ideally a degree in a relevant field (e.g., Data Science, Computer Science, Statistics, Business Analytics). Proven experience in a leadership role within data management and analytics. Strong understanding of data governance, data quality, and data privacy. Proficiency in data analysis tools and programming languages, including Power BI and SQL Excellent communication and presentation skills. Strategic thinking and problem-solving abilities. Experience with business intelligence tools and platforms
Hays Specialist Recruitment Limited
Cardiff, South Glamorgan
Your new company A job opportunity has arisen for a PMO Manager / PMO Portfolio Governance & Reporting Manager to join a global leading organisation in central Cardiff on a permanent basis. You will join a highly successful and growing team, working on a diverse and high-profile portfolio as part of an established IT and Change function. Your new role Reporting to the Head of Project Controls and Support, the PMO Manager will be responsible for defining and implementing governance standards, leading the PMO function and playing a key role in ensuring that the change portfolio is delivered successfully, and that project management practices are consistent and effective. The portfolio consists of over 60 live projects, so strong governance is essential to ensure the successful delivery of the portfolio. You will be responsible for setting the governance standards for project delivery, monitoring project governance progress and providing regular reports/updates to the Leadership team. You will have line management responsibilities for a PMO Assistant Manager, whilst overseeing governance for the end-to-end project lifecycles, developing, and implementing project management methodologies, processes, templates, and tools to ensure consistent project delivery across the Portfolio. What you'll need to succeed The successful candidate should be able to demonstrate the following: A proven track record of working in a PMO Manager position or similar role Line management experience / people management / PMO leadership experience Strong knowledge of PMO governance and project management methodologies and tools Excellent senior stakeholder management, communication, and presentation skills Strong knowledge of MS Word, MS Excel, MS Project, MS PowerPoint, and SharePoint If you have any experience working with ServiceNow, Azure DevOps or PowerBI this would be an advantage, although it is not essential This will be a hybrid working role based at their central Cardiff office. What you'll get in return This position offers excellent scope for career progression plus a benefits package that includes: £5,100 flex benefits allowance 25 days annual leave plus bank holidays + additional day annual leave over Christmas period Option to buy up to 5 days extra annual leave Flexible working options Contributory pension scheme - up to 12% employer contribution Personal accident insurance Life assurance (6X annual salary) Interest free season ticket loan Mobile phone scheme City centre location Professional exam support Employee discounts Wellbeing programme Flexible benefits package including season ticket loans, critical illness cover, dental insurance, travel insurance, car leasing scheme, childcare vouchers and more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays also offer £500 worth of high street vouchers for all successful referrals. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
Your new company A job opportunity has arisen for a PMO Manager / PMO Portfolio Governance & Reporting Manager to join a global leading organisation in central Cardiff on a permanent basis. You will join a highly successful and growing team, working on a diverse and high-profile portfolio as part of an established IT and Change function. Your new role Reporting to the Head of Project Controls and Support, the PMO Manager will be responsible for defining and implementing governance standards, leading the PMO function and playing a key role in ensuring that the change portfolio is delivered successfully, and that project management practices are consistent and effective. The portfolio consists of over 60 live projects, so strong governance is essential to ensure the successful delivery of the portfolio. You will be responsible for setting the governance standards for project delivery, monitoring project governance progress and providing regular reports/updates to the Leadership team. You will have line management responsibilities for a PMO Assistant Manager, whilst overseeing governance for the end-to-end project lifecycles, developing, and implementing project management methodologies, processes, templates, and tools to ensure consistent project delivery across the Portfolio. What you'll need to succeed The successful candidate should be able to demonstrate the following: A proven track record of working in a PMO Manager position or similar role Line management experience / people management / PMO leadership experience Strong knowledge of PMO governance and project management methodologies and tools Excellent senior stakeholder management, communication, and presentation skills Strong knowledge of MS Word, MS Excel, MS Project, MS PowerPoint, and SharePoint If you have any experience working with ServiceNow, Azure DevOps or PowerBI this would be an advantage, although it is not essential This will be a hybrid working role based at their central Cardiff office. What you'll get in return This position offers excellent scope for career progression plus a benefits package that includes: £5,100 flex benefits allowance 25 days annual leave plus bank holidays + additional day annual leave over Christmas period Option to buy up to 5 days extra annual leave Flexible working options Contributory pension scheme - up to 12% employer contribution Personal accident insurance Life assurance (6X annual salary) Interest free season ticket loan Mobile phone scheme City centre location Professional exam support Employee discounts Wellbeing programme Flexible benefits package including season ticket loans, critical illness cover, dental insurance, travel insurance, car leasing scheme, childcare vouchers and more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays also offer £500 worth of high street vouchers for all successful referrals. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Do you have a passion for managing large-scale, long-lasting and environmentally friendly projects? If you do, then you might be the perfect fit for our Capital Delivery project teams at United Utilities (UU). We are looking for Project Managers who can lead and deliver our ambitious plans in North West England, UK. As a Project Manager, you will have the opportunity to apply your skills and knowledge to UU projects and services that align with our vision, sustainability goals and eco-friendly reputation. You will work closely with delivery teams and engineers across the project portfolio, learning about the organisation, our major contracts and our biggest industry partners. Using your expertise, you will tackle challenges unique to our industry and, by working with other experts, you will shape key aspects of our capital programme, making a significant impact on our success and helping us to achieve our targets. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities You will collaborate closely with project engineers and stakeholders to ensure that projects meet the performance, cost and time objectives. You will also contribute to the continuous improvement of the project processes and practices and share your insights and feedback with the team, whilst applying your skills and creativity to solve complex problems and make a positive impact You will collaborate with internal partners and teams to keep them informed of and aligned with programme requirements and, at the same time, ensure that the programme is providing adequate support for business areas to achieve their deliverables You will work to foster a culture of safety, where Health and Safety goals are integrated and aligned with our business objectives. You will strive to achieve high standards of performance and efficiency, whilst ensuring the well-being of our employees and stakeholders You will collaborate with key internal teams such as Environmental Planning and Innovation and Corporate Affairs to facilitate effective communication with various stakeholders, including Non-Governmental Organisations (NGOs), local councils, regulators and other third parties You will work with the functional leaders to create and update resource plans that ensure appropriate resources are in place, whilst delivering the best results possible with the resources available. Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of managing complex projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
Apr 18, 2024
Full time
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Do you have a passion for managing large-scale, long-lasting and environmentally friendly projects? If you do, then you might be the perfect fit for our Capital Delivery project teams at United Utilities (UU). We are looking for Project Managers who can lead and deliver our ambitious plans in North West England, UK. As a Project Manager, you will have the opportunity to apply your skills and knowledge to UU projects and services that align with our vision, sustainability goals and eco-friendly reputation. You will work closely with delivery teams and engineers across the project portfolio, learning about the organisation, our major contracts and our biggest industry partners. Using your expertise, you will tackle challenges unique to our industry and, by working with other experts, you will shape key aspects of our capital programme, making a significant impact on our success and helping us to achieve our targets. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities You will collaborate closely with project engineers and stakeholders to ensure that projects meet the performance, cost and time objectives. You will also contribute to the continuous improvement of the project processes and practices and share your insights and feedback with the team, whilst applying your skills and creativity to solve complex problems and make a positive impact You will collaborate with internal partners and teams to keep them informed of and aligned with programme requirements and, at the same time, ensure that the programme is providing adequate support for business areas to achieve their deliverables You will work to foster a culture of safety, where Health and Safety goals are integrated and aligned with our business objectives. You will strive to achieve high standards of performance and efficiency, whilst ensuring the well-being of our employees and stakeholders You will collaborate with key internal teams such as Environmental Planning and Innovation and Corporate Affairs to facilitate effective communication with various stakeholders, including Non-Governmental Organisations (NGOs), local councils, regulators and other third parties You will work with the functional leaders to create and update resource plans that ensure appropriate resources are in place, whilst delivering the best results possible with the resources available. Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of managing complex projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
An opportunity has arisen for an experienced Administrative Services Manager to join a leading Housing Association based in London on a contract basis. The successful candidate will oversee a dedicated team of coordinators, ensuring seamless administrative support for the legal services team and external providers. If you thrive in a dynamic environment and are committed to delivering exceptional service, this role is for you. Monday to Friday 9am - 5pm £18 per hour Office based role during first 4 weeks, based either from Farringdon or Croydon offices. Hybrid potentially available once operational in post. Key Responsibilities: Leading and motivating a team of coordinators to provide outstanding administrative support to both transactional and litigation aspects of the legal services. Continuously improving internal processes to optimise service delivery, including allocation management, inbox monitoring, and preparation of legal documentation. Ensuring timely and accurate distribution and filing of physical and digital documentation, as well as archiving. Acting as a responsive point of contact for stakeholders, including residents, internal teams, and external legal service providers. Handling inquiries and complaints effectively, maintaining high customer service standards. Contributing to the development of office practices and providing regular performance reports to the Legal Services Director. Managing the case management system and ensuring up-to-date record-keeping. Fostering professional relationships internally and externally. As a People Manager: Leading by example to uphold organisational values and policies. Providing day-to-day management of team members, including training, performance evaluations, and addressing any issues. Creating a supportive work environment aligned with our values. Requirements: Knowledge & Experience: City & Guilds/CILEx Level 3 Diploma for Legal Secretaries (Essential) Knowledge/experience of leasehold/shared ownership and property transactions (Desirable) Understanding of leasehold law and regulations (Desirable) Experience in a legal or related environment, with proven team leadership skills (Essential) Skills: Strong communication skills (both verbal and written) Proficient IT skills Excellent organisational skills, including time management and delegation Click 'apply now' to submit your updated CV, or contact Jason Burgess directly for an interview If this particular job doesn't align with your preferences but you are exploring new opportunities, reach out to us for a confidential discussion about your career. Graham Rose is committed to equality in the workplace and is an equal opportunity employer. This vacancy is being advertised on behalf of Graham Rose Ltd who are operating as a recruitment business and agency
Apr 18, 2024
Contractor
An opportunity has arisen for an experienced Administrative Services Manager to join a leading Housing Association based in London on a contract basis. The successful candidate will oversee a dedicated team of coordinators, ensuring seamless administrative support for the legal services team and external providers. If you thrive in a dynamic environment and are committed to delivering exceptional service, this role is for you. Monday to Friday 9am - 5pm £18 per hour Office based role during first 4 weeks, based either from Farringdon or Croydon offices. Hybrid potentially available once operational in post. Key Responsibilities: Leading and motivating a team of coordinators to provide outstanding administrative support to both transactional and litigation aspects of the legal services. Continuously improving internal processes to optimise service delivery, including allocation management, inbox monitoring, and preparation of legal documentation. Ensuring timely and accurate distribution and filing of physical and digital documentation, as well as archiving. Acting as a responsive point of contact for stakeholders, including residents, internal teams, and external legal service providers. Handling inquiries and complaints effectively, maintaining high customer service standards. Contributing to the development of office practices and providing regular performance reports to the Legal Services Director. Managing the case management system and ensuring up-to-date record-keeping. Fostering professional relationships internally and externally. As a People Manager: Leading by example to uphold organisational values and policies. Providing day-to-day management of team members, including training, performance evaluations, and addressing any issues. Creating a supportive work environment aligned with our values. Requirements: Knowledge & Experience: City & Guilds/CILEx Level 3 Diploma for Legal Secretaries (Essential) Knowledge/experience of leasehold/shared ownership and property transactions (Desirable) Understanding of leasehold law and regulations (Desirable) Experience in a legal or related environment, with proven team leadership skills (Essential) Skills: Strong communication skills (both verbal and written) Proficient IT skills Excellent organisational skills, including time management and delegation Click 'apply now' to submit your updated CV, or contact Jason Burgess directly for an interview If this particular job doesn't align with your preferences but you are exploring new opportunities, reach out to us for a confidential discussion about your career. Graham Rose is committed to equality in the workplace and is an equal opportunity employer. This vacancy is being advertised on behalf of Graham Rose Ltd who are operating as a recruitment business and agency
Contracts Manager/Estimator West Midlands Full Time - A minimum of 37.5 hours per week Are you an experienced Contracts Manager/Estimator with a passion for surfacing, road marking, and fencing operations? Do you thrive in a dynamic work environment where your skills and expertise are valued? If so, we want you to join our team at Durolas (Contractors) Ltd! Located in the heart of the West Midlands click apply for full job details
Apr 18, 2024
Full time
Contracts Manager/Estimator West Midlands Full Time - A minimum of 37.5 hours per week Are you an experienced Contracts Manager/Estimator with a passion for surfacing, road marking, and fencing operations? Do you thrive in a dynamic work environment where your skills and expertise are valued? If so, we want you to join our team at Durolas (Contractors) Ltd! Located in the heart of the West Midlands click apply for full job details