Description About this role Business Unit Overview: BlackRock Private Equity Partners is the private equity investment solutions group at BlackRock, investing across direct co-investment, primary fund and secondary private equity strategies. Private Equity Partners has offices in New York, Princeton, Zurich, London, and Hong Kong with total client assets of approximately USD 45 billion across a range of commingled funds and separate accounts for institutional and wealth clients. This position is with BlackRock Private Equity Partners' Product Strategy team in London. Job Purpose/Background: BlackRock Private Equity Partners' Product Strategy team is seeking a highly motivated and ambitious individual interested in working in a fast-paced, international environment as a member of a close-knit team in the alternative investment industry. The candidate assumes a multi-faceted role that requires a passion for Private Equity investments, an entrepreneurial spirit, strong analytical and conceptual skills, flexibility, as well as dedicated client service orientation and communication skills. The candidate will be responsible for leading a broad set of activities across business development, investor solutions design and implementation as well as client service, which requires developing a broad understanding of BlackRock Private Equity Partners' business and investment strategies. In fulfilling theirtasks the position holder will have the opportunity to closely interact with the Private Equity Partners Investment Management team as well as other departments across BlackRock such as the Client Businesses, Risk Management & Quantitative Analysis, Legal, Tax, Reporting, Fund Administration, etc. Key Responsibilities: Business Development: Private Equity Partners Product Strategy team members serve as the subject matter expert during sales process, working alongside the pure sales teams to progress clients through diligence processes Participate in client meetings in close cooperation with relationship managers Develop proposals in close cooperation with internal partner departments (including responses to requests for proposal, pitch decks) Investor Solutions / Product Development: Ideation and project management for new product development, including custom solutions (separate accounts) and new commingled products Managing the process through decisions on investment strategy, governance/cooperation framework, legal structuring, services, pricing, etc. Requires working within the PEP team to achieve consensus on business points and then coordinating with a range of teams across the firm to achieve desired outcomes (Investment Management, Legal, Tax, Reporting, etc.) Client Service: Respond to ad hoc client requests on a range of topics (investment performance, portfolio construction, reporting, etc.) across any/all of PEP's funds and accounts Prepare and deliver client portfolio reviews for separate accounts and commingled funds including quantitative and qualitative portfolio analyses; Work with sales teams to deliver smoothly and efficiently to clients Develop varied analyses (e.g. industry- / client-related) Knowledge/Experience: Bachelor's degree Fluency in French and English is essential 6-10 years experience in the financial services / asset management / private market industry and/or consulting Full proficiency in Word, Excel and Power Point Skills/Competencies: Strong analytical and conceptual skills Proven project management skills Strong service orientation and presentation skills Ability to multi-task and work in a fast-paced environment Persuasive and polished written and oral communication skills Team player with strong interpersonal skills Demonstrates entrepreneurial spirit and is willing to assume additional responsibilities Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Apr 18, 2024
Full time
Description About this role Business Unit Overview: BlackRock Private Equity Partners is the private equity investment solutions group at BlackRock, investing across direct co-investment, primary fund and secondary private equity strategies. Private Equity Partners has offices in New York, Princeton, Zurich, London, and Hong Kong with total client assets of approximately USD 45 billion across a range of commingled funds and separate accounts for institutional and wealth clients. This position is with BlackRock Private Equity Partners' Product Strategy team in London. Job Purpose/Background: BlackRock Private Equity Partners' Product Strategy team is seeking a highly motivated and ambitious individual interested in working in a fast-paced, international environment as a member of a close-knit team in the alternative investment industry. The candidate assumes a multi-faceted role that requires a passion for Private Equity investments, an entrepreneurial spirit, strong analytical and conceptual skills, flexibility, as well as dedicated client service orientation and communication skills. The candidate will be responsible for leading a broad set of activities across business development, investor solutions design and implementation as well as client service, which requires developing a broad understanding of BlackRock Private Equity Partners' business and investment strategies. In fulfilling theirtasks the position holder will have the opportunity to closely interact with the Private Equity Partners Investment Management team as well as other departments across BlackRock such as the Client Businesses, Risk Management & Quantitative Analysis, Legal, Tax, Reporting, Fund Administration, etc. Key Responsibilities: Business Development: Private Equity Partners Product Strategy team members serve as the subject matter expert during sales process, working alongside the pure sales teams to progress clients through diligence processes Participate in client meetings in close cooperation with relationship managers Develop proposals in close cooperation with internal partner departments (including responses to requests for proposal, pitch decks) Investor Solutions / Product Development: Ideation and project management for new product development, including custom solutions (separate accounts) and new commingled products Managing the process through decisions on investment strategy, governance/cooperation framework, legal structuring, services, pricing, etc. Requires working within the PEP team to achieve consensus on business points and then coordinating with a range of teams across the firm to achieve desired outcomes (Investment Management, Legal, Tax, Reporting, etc.) Client Service: Respond to ad hoc client requests on a range of topics (investment performance, portfolio construction, reporting, etc.) across any/all of PEP's funds and accounts Prepare and deliver client portfolio reviews for separate accounts and commingled funds including quantitative and qualitative portfolio analyses; Work with sales teams to deliver smoothly and efficiently to clients Develop varied analyses (e.g. industry- / client-related) Knowledge/Experience: Bachelor's degree Fluency in French and English is essential 6-10 years experience in the financial services / asset management / private market industry and/or consulting Full proficiency in Word, Excel and Power Point Skills/Competencies: Strong analytical and conceptual skills Proven project management skills Strong service orientation and presentation skills Ability to multi-task and work in a fast-paced environment Persuasive and polished written and oral communication skills Team player with strong interpersonal skills Demonstrates entrepreneurial spirit and is willing to assume additional responsibilities Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
CRM Executive (HUBSPOT) Company: MCR Property Group Location: Manchester Job Type: Full-Time Department: Marketing and Communications SALARY: DOE - 23-30K MCR Property Group, a leading and innovative property development company in the UK, is seeking an experienced and dynamic HubSpot CRM Executive to join our Marketing and Communications department. This role involves working across all companies within our group, focusing on our Commercial and Residential Lettings divisions. The successful candidate will be pivotal in harnessing the power of the HubSpot CRM platform to enhance our sales, customer relations, and marketing strategies in the property lettings sector. Key Responsibilities: CRM Management: Implement, oversee, and optimise the HubSpot CRM system to streamline operations in commercial and residential lettings. Maintain high standards of data integrity within the CRM, including up-to-date client details, communication records, and transaction histories. Sales and Marketing Integration: Develop and monitor marketing campaigns through HubSpot, targeting both commercial and residential markets. Create automated workflows for lead generation, nurturing, and conversion, tailored to the property lettings industry. Data Analysis and Reporting: Conduct thorough analysis of CRM data to identify trends and insights, and report on sales performance and market potential. Regularly prepare and present reports to management on CRM activities, pipeline health, and conversion rates. Training and Support: Provide training and support to team members on the effective use of HubSpot. Keep abreast of new HubSpot features and functionalities, ensuring the team leverages all relevant aspects of the CRM. Customer Relationship Management: Drive customer engagement and satisfaction through bespoke communication strategies within HubSpot. Handle customer queries, feedback, and post-sales support through the CRM system. Collaboration and Coordination: Work collaboratively with sales, marketing, and other departments to align CRM strategies with broader business objectives. Liaise with external stakeholders and partners for CRM integrations and data exchange. Qualifications: Demonstrable experience in CRM management, preferably with HubSpot. In-depth knowledge of the UK real estate market, particularly in commercial and residential lettings. Excellent analytical abilities and data management skills. Superb communication and interpersonal skills. Proficient in Microsoft Office Suite and CRM software. Meticulous, with strong organisational skills. Benefits: • Free onsite gym membership. • Additional day of annual leave for your birthday. • Free onsite car parking. • Travel season ticket, with costs deducted from your salary (post 12 months of employment). Application Process: Please submit your CV and a cover letter explaining your suitability for the role and your experiences that make you an ideal candidate for this position at MCR Property Group. MCR Property Group is committed to equal opportunities. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Apr 18, 2024
Full time
CRM Executive (HUBSPOT) Company: MCR Property Group Location: Manchester Job Type: Full-Time Department: Marketing and Communications SALARY: DOE - 23-30K MCR Property Group, a leading and innovative property development company in the UK, is seeking an experienced and dynamic HubSpot CRM Executive to join our Marketing and Communications department. This role involves working across all companies within our group, focusing on our Commercial and Residential Lettings divisions. The successful candidate will be pivotal in harnessing the power of the HubSpot CRM platform to enhance our sales, customer relations, and marketing strategies in the property lettings sector. Key Responsibilities: CRM Management: Implement, oversee, and optimise the HubSpot CRM system to streamline operations in commercial and residential lettings. Maintain high standards of data integrity within the CRM, including up-to-date client details, communication records, and transaction histories. Sales and Marketing Integration: Develop and monitor marketing campaigns through HubSpot, targeting both commercial and residential markets. Create automated workflows for lead generation, nurturing, and conversion, tailored to the property lettings industry. Data Analysis and Reporting: Conduct thorough analysis of CRM data to identify trends and insights, and report on sales performance and market potential. Regularly prepare and present reports to management on CRM activities, pipeline health, and conversion rates. Training and Support: Provide training and support to team members on the effective use of HubSpot. Keep abreast of new HubSpot features and functionalities, ensuring the team leverages all relevant aspects of the CRM. Customer Relationship Management: Drive customer engagement and satisfaction through bespoke communication strategies within HubSpot. Handle customer queries, feedback, and post-sales support through the CRM system. Collaboration and Coordination: Work collaboratively with sales, marketing, and other departments to align CRM strategies with broader business objectives. Liaise with external stakeholders and partners for CRM integrations and data exchange. Qualifications: Demonstrable experience in CRM management, preferably with HubSpot. In-depth knowledge of the UK real estate market, particularly in commercial and residential lettings. Excellent analytical abilities and data management skills. Superb communication and interpersonal skills. Proficient in Microsoft Office Suite and CRM software. Meticulous, with strong organisational skills. Benefits: • Free onsite gym membership. • Additional day of annual leave for your birthday. • Free onsite car parking. • Travel season ticket, with costs deducted from your salary (post 12 months of employment). Application Process: Please submit your CV and a cover letter explaining your suitability for the role and your experiences that make you an ideal candidate for this position at MCR Property Group. MCR Property Group is committed to equal opportunities. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Could you be one of our future managers? Do you envision yourself as a future leader? If so, look no further! We have two incredible opportunities to join our team and be part of our Management Designate Programme, based in Nottingham. Whether you've just completed your studies or you're ready to embark on a career journey, our Management Designate Programme is tailor-made to equip you with the skills and knowledge necessary for you to apply for future management roles across our dynamic business. As part of the Hunter Douglas group, this is a fantastic chance to join a rapidly expanding and market-leading enterprise. You'll have the opportunity to immerse yourself in various business functions across multiple brands, gaining valuable insights and experiences. From understanding the end-to-end customer journey to training and operating within our vibrant Contact Centre and UK Sales department, this programme ensures you'll have a comprehensive understanding of our operations. In addition, you will have an insight into Business Development Manager duties, exploring and understanding our self-employed advisor network. You'll gain a complete understanding of our market-leading products and engage in selling and installing them. This programme also includes field training, including visits to customers' homes, giving you a well-rounded perspective of our business. Throughout the programme, you'll be provided training in all areas of management, ready for you to apply for a management position. Why should you consider this role? Here are just a few reasons: Career Progression: Grow your career by joining a company renowned for its commitment to innovation and excellence. This programme is specifically designed to fast track you to be in a position to apply for management positions throughout the business. Make an impact: Take on a key position within our Sales and Service department and demonstrate how you can really make a difference Celebrate success: You'll be joining a supportive team that encourage progression, champion training and development and continually look to improve. We're seeking individuals with exceptional written and verbal communication skills, as well as high proficiency in the suite of Microsoft, including Microsoft Teams. You'll be a confident presenter with a commercial mind-set, demonstrating tenacity, determination, enthusiasm and an eye for detail. You'll have the drive to get stuck in, learn as much as possible and have the ability to manage your time and productivity effectively. We value ambition, and encourage and support your personal development from your first day with us. Your open-mindedness to feedback, coupled with a positive problem-solving attitude, will set you on the path to success. This is an opportunity to join an ambitious business that will continue to go from strength to strength, joining a supportive team in our newly refurbished offices. You'll receive many benefits, such as generous staff discount (including for your family and friends!), a healthcare and lifestyle benefits package. Interviews will consist of two stages. Everyone who applies will receive a response.
Apr 18, 2024
Full time
Could you be one of our future managers? Do you envision yourself as a future leader? If so, look no further! We have two incredible opportunities to join our team and be part of our Management Designate Programme, based in Nottingham. Whether you've just completed your studies or you're ready to embark on a career journey, our Management Designate Programme is tailor-made to equip you with the skills and knowledge necessary for you to apply for future management roles across our dynamic business. As part of the Hunter Douglas group, this is a fantastic chance to join a rapidly expanding and market-leading enterprise. You'll have the opportunity to immerse yourself in various business functions across multiple brands, gaining valuable insights and experiences. From understanding the end-to-end customer journey to training and operating within our vibrant Contact Centre and UK Sales department, this programme ensures you'll have a comprehensive understanding of our operations. In addition, you will have an insight into Business Development Manager duties, exploring and understanding our self-employed advisor network. You'll gain a complete understanding of our market-leading products and engage in selling and installing them. This programme also includes field training, including visits to customers' homes, giving you a well-rounded perspective of our business. Throughout the programme, you'll be provided training in all areas of management, ready for you to apply for a management position. Why should you consider this role? Here are just a few reasons: Career Progression: Grow your career by joining a company renowned for its commitment to innovation and excellence. This programme is specifically designed to fast track you to be in a position to apply for management positions throughout the business. Make an impact: Take on a key position within our Sales and Service department and demonstrate how you can really make a difference Celebrate success: You'll be joining a supportive team that encourage progression, champion training and development and continually look to improve. We're seeking individuals with exceptional written and verbal communication skills, as well as high proficiency in the suite of Microsoft, including Microsoft Teams. You'll be a confident presenter with a commercial mind-set, demonstrating tenacity, determination, enthusiasm and an eye for detail. You'll have the drive to get stuck in, learn as much as possible and have the ability to manage your time and productivity effectively. We value ambition, and encourage and support your personal development from your first day with us. Your open-mindedness to feedback, coupled with a positive problem-solving attitude, will set you on the path to success. This is an opportunity to join an ambitious business that will continue to go from strength to strength, joining a supportive team in our newly refurbished offices. You'll receive many benefits, such as generous staff discount (including for your family and friends!), a healthcare and lifestyle benefits package. Interviews will consist of two stages. Everyone who applies will receive a response.
Customer Service Coordinator Attractive Salary plus company bonus, plus 33 days holiday, 36.5hrs per week, Enhanced company pension. Early finish on a Friday. The Customer Service Coordinator job Are you detail-oriented with a knack for coordinating sales accounts seamlessly? We're seeking an Customer Service Coordinator to join our team and ensure the smooth flow of orders from creation to fulfilment. Reporting to the Team Manager, you'll play a crucial role in maintaining customer satisfaction and optimizing operational efficiency. In this Customer Service Coordinator role, you'll: Handle incoming sales inquiries and manage accounts, ensuring accuracy and timeliness. Create and maintain order schedules for key accounts, keeping a keen eye on deadlines. Coordinate with various departments to ensure orders are processed and dispatched promptly. Proactively engage with customers to understand their needs and influence order content positively. Keep the Order Management Manager informed about any potential issues or market trends affecting order fulfilment. Additionally, you'll: Provide support during exhibitions and shows, representing our company with professionalism. Assist in covering for team members during holidays and contribute to stocktaking efforts. Have the opportunity toreceive cross-training in areas such as production planning, broadening your skill set for future growth within the company. Our ideal Customer Service Coordinator candidate has: Experience working in a manufacturing, distribution, logistics or similar industrial type company Strong literacy and numeracy skills, with experience in sales administration and order processing. Proficiency in Microsoft Word and Excel, coupled with excellent communication skills. The ability to work efficiently under pressure, prioritize tasks, and collaborate effectively within a team. While not required, familiarity with SAP or other ERP systems and basic engineering knowledge would be advantageous. If you're someone who thrives in a fast-paced environment, values delivering excellence in customer service, and enjoys being part of a dynamic team, we'd love to hear from you. Apply now to join us in this exciting opportunity as anCustomer Service Coordinator! Top of Form
Apr 18, 2024
Full time
Customer Service Coordinator Attractive Salary plus company bonus, plus 33 days holiday, 36.5hrs per week, Enhanced company pension. Early finish on a Friday. The Customer Service Coordinator job Are you detail-oriented with a knack for coordinating sales accounts seamlessly? We're seeking an Customer Service Coordinator to join our team and ensure the smooth flow of orders from creation to fulfilment. Reporting to the Team Manager, you'll play a crucial role in maintaining customer satisfaction and optimizing operational efficiency. In this Customer Service Coordinator role, you'll: Handle incoming sales inquiries and manage accounts, ensuring accuracy and timeliness. Create and maintain order schedules for key accounts, keeping a keen eye on deadlines. Coordinate with various departments to ensure orders are processed and dispatched promptly. Proactively engage with customers to understand their needs and influence order content positively. Keep the Order Management Manager informed about any potential issues or market trends affecting order fulfilment. Additionally, you'll: Provide support during exhibitions and shows, representing our company with professionalism. Assist in covering for team members during holidays and contribute to stocktaking efforts. Have the opportunity toreceive cross-training in areas such as production planning, broadening your skill set for future growth within the company. Our ideal Customer Service Coordinator candidate has: Experience working in a manufacturing, distribution, logistics or similar industrial type company Strong literacy and numeracy skills, with experience in sales administration and order processing. Proficiency in Microsoft Word and Excel, coupled with excellent communication skills. The ability to work efficiently under pressure, prioritize tasks, and collaborate effectively within a team. While not required, familiarity with SAP or other ERP systems and basic engineering knowledge would be advantageous. If you're someone who thrives in a fast-paced environment, values delivering excellence in customer service, and enjoys being part of a dynamic team, we'd love to hear from you. Apply now to join us in this exciting opportunity as anCustomer Service Coordinator! Top of Form
Assistant Buyer Crewe Salary up to £27,000 + Benefits The Role: As an Assistant Buyer, you will support the Buyer in driving category sales and profit in line with budgets for both stores and our ecommerce channels. You will work closely with all departments across the business, as well as our suppliers and key brands to ensure we maximise the sales/profit potential of each category. You will have the opportunity to influence product selection and take ownership of a range with the support of the Buyer. What you will get from us: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business A great Team to work with where you can progress and make a difference at all levels Competitive Salary Holiday Allowance Free Parking Subsidised Canteen Company Pension scheme Apprenticeship scheme to continue your development Generous discount at TPRG and on our amazing benefits hub What will you do? Help to deliver sales, margin and supplier terms budgets within your categories across all business channels Provide weekly category analysis and feedback proposed actions to the Buyer Have a strong awareness of competitor activity and regularly compile competitor analysis and feedback Support the Buyer throughout the Range Review process including analysis of the existing range, new product selection, cost negotiations, product setup and implementation Support with the merchandising and product content on the Ryman website for your areas of responsibility To support the buyer in formulating the promotional plan in line with the critical path Work alongside Marketing and Space Planning to deliver strong and effective promotional To be aware of and work within stock budget parameters General administration including; Supplier invoicing, product setup, sample management and operational communications Other Visit relevant trade shows, exhibitions and suppliers, representing Ryman and The Group. International travel may be required Comply with the Bribery Act 2010 at all times Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.
Apr 18, 2024
Full time
Assistant Buyer Crewe Salary up to £27,000 + Benefits The Role: As an Assistant Buyer, you will support the Buyer in driving category sales and profit in line with budgets for both stores and our ecommerce channels. You will work closely with all departments across the business, as well as our suppliers and key brands to ensure we maximise the sales/profit potential of each category. You will have the opportunity to influence product selection and take ownership of a range with the support of the Buyer. What you will get from us: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business A great Team to work with where you can progress and make a difference at all levels Competitive Salary Holiday Allowance Free Parking Subsidised Canteen Company Pension scheme Apprenticeship scheme to continue your development Generous discount at TPRG and on our amazing benefits hub What will you do? Help to deliver sales, margin and supplier terms budgets within your categories across all business channels Provide weekly category analysis and feedback proposed actions to the Buyer Have a strong awareness of competitor activity and regularly compile competitor analysis and feedback Support the Buyer throughout the Range Review process including analysis of the existing range, new product selection, cost negotiations, product setup and implementation Support with the merchandising and product content on the Ryman website for your areas of responsibility To support the buyer in formulating the promotional plan in line with the critical path Work alongside Marketing and Space Planning to deliver strong and effective promotional To be aware of and work within stock budget parameters General administration including; Supplier invoicing, product setup, sample management and operational communications Other Visit relevant trade shows, exhibitions and suppliers, representing Ryman and The Group. International travel may be required Comply with the Bribery Act 2010 at all times Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.
CRM Manager Crewe Salary up to £38,000 + Generous Holiday Allowance, Company Pension and Great Discounts At Ryman we have an incredible role to join our vibrant Marketing Team, this role will sit in the heart of the CRM team. The Role: As CRM Manager, you will liaise with key stakeholders across the business to ensure our customers receive relevant, timely and inspiring communications from the brand aimed at driving repeat purchase and long-term loyalty. You will drive the development and implementation of our email strategy across broadcast and automation campaigns to drive sales and engagement with both businesses and consumers. Role of Department: The marketing team is responsible for delivering POS and marketing communications in store, advertising, PR and social media activity, creative development, own label packaging, CRM, leaflets & publications, events and other activities to help drive sales both instore and online, engage customers and support the awareness and development of the Ryman brand. What you will get from us: A great Team to work with where you can progress and make a difference at all levels Competitive Salary Holiday Allowance Free Parking Subsidised Canteen Company Pension scheme Apprenticeship scheme to continue your development Generous discount at TPRG and on our amazing benefits hub Main Duties and Responsibilities: Manage the email marketing calendar, working with the Senior CRM Manager and the necessary stakeholders to ensure that emails align with the overall customer plan. Design and implement weekly emails including creating compelling copy, subject lines and design templates and briefing the design studio along with building the emails in our email & customer data platform, Ometria. Manage the full sign off process for all emails, including Trading sign off, building strong relationships with Trading and eCommerce teams. Alongside the Senior CRM Manager, further develop and bring to life the lifecycle/automation campaigns from welcome journeys to post purchase and retention primarily across email, but working with the wider digital team to incorporate other channels into the flows. Use customer segmentation data to tailor marketing communications, to increase relevancy and frequency of purchase. Promote a culture of test & learn to drive innovation and utilise the full functionality of our customer data platform. Create timely, accurate, inspiring and error free customer communications, with a consistent tone of voice, look and feel, which supports our brand objectives. Be responsible for the analysis of all email campaigns, providing detailed reporting to the business across key KPIs and sharing best practice and recommendations to improve email performance. Be responsible for managing GDPR requests within the team. Build strong relationships with teams across the business through credible, fact based discussions, which seek to fulfil overall business objectives. Support the Senior CRM Manager on delivery of the Ryman Rewards loyalty program What we would like to see in you? Experience in an email or campaign role, with a minimum of 2 years' experience, ideally to include lifecycle campaigns and with good knowledge of industry best practice and building segmentation . A strong creative executer, with excellent copywriting skills and the capability to create compelling customer communications. Commercially astute, balancing trade driving needs with customer relationships and brand/communication stories. A dynamic, passionate self-starter who can prioritise their own workload and take full accountability for all aspects of their role .Excellent prioritisation skills with the ability to manage multiple projects concurrently. A team player with a can-do attitude who is willing to go the extra mile to ensure work is completed on time and to the highest standards. An analytical mind, able to interpret data to help drive decisions and engage across the business. A confident communicator, who can clearly articulate credible opinions based on facts and challenge key stakeholders, appropriately, at all levels. The ability to be flexible and work to support the needs of the business including occasional weekend / out of hours working. The ability to travel to offsite meetings and events .Experience working in retail eCommerce is preferred. Experience working with the Ometria email platform and Magento 2 would be an advantage. Knowledge of Photoshop and basic HTML would be an advantage. Experience working on direct mail and loyalty schemes would be an advantage Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting CRM Manager role
Apr 18, 2024
Full time
CRM Manager Crewe Salary up to £38,000 + Generous Holiday Allowance, Company Pension and Great Discounts At Ryman we have an incredible role to join our vibrant Marketing Team, this role will sit in the heart of the CRM team. The Role: As CRM Manager, you will liaise with key stakeholders across the business to ensure our customers receive relevant, timely and inspiring communications from the brand aimed at driving repeat purchase and long-term loyalty. You will drive the development and implementation of our email strategy across broadcast and automation campaigns to drive sales and engagement with both businesses and consumers. Role of Department: The marketing team is responsible for delivering POS and marketing communications in store, advertising, PR and social media activity, creative development, own label packaging, CRM, leaflets & publications, events and other activities to help drive sales both instore and online, engage customers and support the awareness and development of the Ryman brand. What you will get from us: A great Team to work with where you can progress and make a difference at all levels Competitive Salary Holiday Allowance Free Parking Subsidised Canteen Company Pension scheme Apprenticeship scheme to continue your development Generous discount at TPRG and on our amazing benefits hub Main Duties and Responsibilities: Manage the email marketing calendar, working with the Senior CRM Manager and the necessary stakeholders to ensure that emails align with the overall customer plan. Design and implement weekly emails including creating compelling copy, subject lines and design templates and briefing the design studio along with building the emails in our email & customer data platform, Ometria. Manage the full sign off process for all emails, including Trading sign off, building strong relationships with Trading and eCommerce teams. Alongside the Senior CRM Manager, further develop and bring to life the lifecycle/automation campaigns from welcome journeys to post purchase and retention primarily across email, but working with the wider digital team to incorporate other channels into the flows. Use customer segmentation data to tailor marketing communications, to increase relevancy and frequency of purchase. Promote a culture of test & learn to drive innovation and utilise the full functionality of our customer data platform. Create timely, accurate, inspiring and error free customer communications, with a consistent tone of voice, look and feel, which supports our brand objectives. Be responsible for the analysis of all email campaigns, providing detailed reporting to the business across key KPIs and sharing best practice and recommendations to improve email performance. Be responsible for managing GDPR requests within the team. Build strong relationships with teams across the business through credible, fact based discussions, which seek to fulfil overall business objectives. Support the Senior CRM Manager on delivery of the Ryman Rewards loyalty program What we would like to see in you? Experience in an email or campaign role, with a minimum of 2 years' experience, ideally to include lifecycle campaigns and with good knowledge of industry best practice and building segmentation . A strong creative executer, with excellent copywriting skills and the capability to create compelling customer communications. Commercially astute, balancing trade driving needs with customer relationships and brand/communication stories. A dynamic, passionate self-starter who can prioritise their own workload and take full accountability for all aspects of their role .Excellent prioritisation skills with the ability to manage multiple projects concurrently. A team player with a can-do attitude who is willing to go the extra mile to ensure work is completed on time and to the highest standards. An analytical mind, able to interpret data to help drive decisions and engage across the business. A confident communicator, who can clearly articulate credible opinions based on facts and challenge key stakeholders, appropriately, at all levels. The ability to be flexible and work to support the needs of the business including occasional weekend / out of hours working. The ability to travel to offsite meetings and events .Experience working in retail eCommerce is preferred. Experience working with the Ometria email platform and Magento 2 would be an advantage. Knowledge of Photoshop and basic HTML would be an advantage. Experience working on direct mail and loyalty schemes would be an advantage Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting CRM Manager role
Warehouse Administrator Doncaster £25,000 To be responsible for key administrative functions within the warehouse operation and support all departments. Role Specific Manage Urgent Order Log. Manage Part Ship Log. Print and sort work orders for team as per agreed priorities. Print and sort sales orders for picking team as per agreed priorities. Populate and maintain Printed BOMs Not Built report. Populate and maintain Printed Pick Tickets Not Despatched report. Complete OTIF reports sent by customer service. Complete Back Order reports sent by customer service. New starter inductions. Consumables ordering. Assist and support other departments within the warehouse should business needs required. Report any issues to line manager. Be receptive to further training requirements if necessary. Person Specification The ability to adapt and prioritise work as demand changes. Able to work on own initiative. Excellent PC skills Proficient in use of Microsoft Office 365 (Excel, Word, Outlook) Able to balance multiple competing priorities. Previous experience in an administrator position or similar. Hours of Work 7:30am-4:30pm Mon-Thurs, 7:30am-4pm Fri Benefits 25 Days Holiday + Statutory Birthday Day Off Company Pension DONSM Administration is a specialist division here at Venatu Recruitment Group. If you are currently seeking a change in your career and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Apr 18, 2024
Full time
Warehouse Administrator Doncaster £25,000 To be responsible for key administrative functions within the warehouse operation and support all departments. Role Specific Manage Urgent Order Log. Manage Part Ship Log. Print and sort work orders for team as per agreed priorities. Print and sort sales orders for picking team as per agreed priorities. Populate and maintain Printed BOMs Not Built report. Populate and maintain Printed Pick Tickets Not Despatched report. Complete OTIF reports sent by customer service. Complete Back Order reports sent by customer service. New starter inductions. Consumables ordering. Assist and support other departments within the warehouse should business needs required. Report any issues to line manager. Be receptive to further training requirements if necessary. Person Specification The ability to adapt and prioritise work as demand changes. Able to work on own initiative. Excellent PC skills Proficient in use of Microsoft Office 365 (Excel, Word, Outlook) Able to balance multiple competing priorities. Previous experience in an administrator position or similar. Hours of Work 7:30am-4:30pm Mon-Thurs, 7:30am-4pm Fri Benefits 25 Days Holiday + Statutory Birthday Day Off Company Pension DONSM Administration is a specialist division here at Venatu Recruitment Group. If you are currently seeking a change in your career and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Sales Support Administrator (B2B) Wimbledon Salary up to £24,000 + Benefits The Role: This is an exciting opportunity for a result driven individual to work in our Ryman Business Division. As part of the Ryman Business Division, you will be a dynamic Sales Support Administrator with experience of working in a busy sales office. The team is responsible for supporting the daily activities of the sales team and are often the first point of contact for our customer base when dealing with queries. The ideal candidate will be self-motivated and customer focused. Driven, with excellent organisational skills to effectively manage the team's performance to ensure delivery against strategic objectives and quality measures MAIN DUTIES AND RESPONSIBILITIES Dealing with incoming queries from the team and internal and external customers Processing order and dealing with customer queries and returns Taking calls, responding to emails and making outbound calls when required Supporting the sales team to ensure their account management run smoothly Ensuring that customer account information and orders are loaded accurately to the Prima System Quality checking information received and ensuring it meets company standards Communicating with the warehouse regarding delivery requirements All associated administration / sales support tasks as required Ensure the consistent and timely delivery of a positive customer journey Contribute fully to achieving all departmental service levels. Review processes and make recommendations to improve efficiencies. Liaising with suppliers and intermediaries WHAT WE WOULD LIKE TO SEE IN YOU Experience in a similar role Excellent verbal and written communication skills Ability to work collaboratively as a team Methodical with a keen eye for detail and good organisational skills Literate in MS Suite Ability to work under pressure and to deadlines WHAT YOU WILL GET FROM US: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business. A great Team to work with where you can progress and make a difference at all levels. An opportunity to complete an apprenticeship in Retail. Ongoing incentives to reward your performance. Generous discount at Ryman and the other brands within the Theo Paphitis Retail Group Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting Sales Support Administrator role
Apr 18, 2024
Full time
Sales Support Administrator (B2B) Wimbledon Salary up to £24,000 + Benefits The Role: This is an exciting opportunity for a result driven individual to work in our Ryman Business Division. As part of the Ryman Business Division, you will be a dynamic Sales Support Administrator with experience of working in a busy sales office. The team is responsible for supporting the daily activities of the sales team and are often the first point of contact for our customer base when dealing with queries. The ideal candidate will be self-motivated and customer focused. Driven, with excellent organisational skills to effectively manage the team's performance to ensure delivery against strategic objectives and quality measures MAIN DUTIES AND RESPONSIBILITIES Dealing with incoming queries from the team and internal and external customers Processing order and dealing with customer queries and returns Taking calls, responding to emails and making outbound calls when required Supporting the sales team to ensure their account management run smoothly Ensuring that customer account information and orders are loaded accurately to the Prima System Quality checking information received and ensuring it meets company standards Communicating with the warehouse regarding delivery requirements All associated administration / sales support tasks as required Ensure the consistent and timely delivery of a positive customer journey Contribute fully to achieving all departmental service levels. Review processes and make recommendations to improve efficiencies. Liaising with suppliers and intermediaries WHAT WE WOULD LIKE TO SEE IN YOU Experience in a similar role Excellent verbal and written communication skills Ability to work collaboratively as a team Methodical with a keen eye for detail and good organisational skills Literate in MS Suite Ability to work under pressure and to deadlines WHAT YOU WILL GET FROM US: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business. A great Team to work with where you can progress and make a difference at all levels. An opportunity to complete an apprenticeship in Retail. Ongoing incentives to reward your performance. Generous discount at Ryman and the other brands within the Theo Paphitis Retail Group Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting Sales Support Administrator role
ROLE: Trade Branch Manager HOURS: 44 per Week - Permanent Role SALARY: 31,559 basic salary, with realistic total earning potential of up to 41,543 annually Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell WHAT WE OFFER: You will be rewarded with a very competitive basic salary of 31,559 per year An excellent monthly bonus scheme, which added to your salary would be up to 41,543 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year NEW for 2023 Free Healthcare plan for all employees NEW for 2023 Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Saturdays only on a rota, and no Sunday working! Our branches close at 4:30pm during the week, we respect your work/life balance! Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career WHAT OUR BRANCH MANAGERS DO: Lead their Branch, and use their team management skills to lead and develop a small team Ensure their Branch operates as effectively as possible Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
Apr 18, 2024
Full time
ROLE: Trade Branch Manager HOURS: 44 per Week - Permanent Role SALARY: 31,559 basic salary, with realistic total earning potential of up to 41,543 annually Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell WHAT WE OFFER: You will be rewarded with a very competitive basic salary of 31,559 per year An excellent monthly bonus scheme, which added to your salary would be up to 41,543 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year NEW for 2023 Free Healthcare plan for all employees NEW for 2023 Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Saturdays only on a rota, and no Sunday working! Our branches close at 4:30pm during the week, we respect your work/life balance! Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career WHAT OUR BRANCH MANAGERS DO: Lead their Branch, and use their team management skills to lead and develop a small team Ensure their Branch operates as effectively as possible Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed The Head of Advisory BD and Marketing is a key senior role within MSC's Go to Market team. You will be responsible for BD & marketing across the national Advisory stream in the UK. You'll work closely with the Advisory Exec, the Clients & Markets Operations Group Chair and the Head of Go to Market to ensure the Go to Market plan supports the Clients & Markets priorities, the stream's strategic vision and the five-year growth plan. You will play an important role in achieving stronger alignment between sector, regional and national Advisory activity ensuring a multi-disciplinary approach in accordance with the Advisory strategy and you will work closely with fellow Heads of Marketing within Streams, Sectors and Regions. The role is a national role and there may be a need to travel to offices throughout the UK. You'll also: Use data-based decision making. Embrace and lead on use of data and insights including CMS, client care, KAM and market research. In collaboration with the Data Innovation and Technical Operations groups, actively use market insight and pipeline data to inform business decisions and track performance. Maintain a 'helicopter view' across all of advisory nationally and facilitate joining the dots between business areas. Make decisions on marketing and BD resource and delivery in advisory. Identify key targets for the national advisory stream and ensure that GTM plans have focused messaging built in to reach and effectively connect with key targets. Commercially review the advisory stream's pipeline to ensure Go to Market efforts support this. Support key pursuits and bids through effective targeting, positioning and messaging. Turn the advisory stream's business objectives into a robust, commercial and effective national Go to Market strategy to help the firm achieve its goals. Collaborate with peers in streams, sectors and regions and the Head of Go to Market to align common issues and activity and lead and drive centralised, integrated marketing campaigns. Provide strong and inspirational leadership and line management to the MSC advisory team with a focus on supporting the firm's growth strategy and alignment of resources and budgets to key focus areas. Proactively recruit, retain, develop and engage talent across the MSC Advisory team and wider MSC in line with our people proposition. Enable and demonstrate innovative thinking and inspire innovative action; leverage communications to inspire others. Build strong relationships and work collaboratively with a variety of stakeholders across advisory and beyond to ensure there is buy in and understanding about future marketing campaigns. You'll be someone with: Strong BD and marketing experience, including leading teams to successfully deliver integrated BD and marketing strategies and understands the dynamics of the professional services market. Commercially astuteness who can deliver commercial impact with purpose against all activities. A deep understanding of the market and client challenges within the advisory space. The ability to juggle long-term thinking with short-term ROI. A proven ability to influence and build collaborative relationships with others in a dynamic environment, including the ability to 'bring others on the journey'. Excellent communication skills and gravitas with senior stakeholders. The creativeness to lead a high-performing, results-driven team. The ability to drive everyday innovation, shares new ideas and concepts and supports new ways of working. Resilience and the ability to lead through change. The ability to demonstrate agility in delivering complex plans across a matrix structure. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
Apr 18, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed The Head of Advisory BD and Marketing is a key senior role within MSC's Go to Market team. You will be responsible for BD & marketing across the national Advisory stream in the UK. You'll work closely with the Advisory Exec, the Clients & Markets Operations Group Chair and the Head of Go to Market to ensure the Go to Market plan supports the Clients & Markets priorities, the stream's strategic vision and the five-year growth plan. You will play an important role in achieving stronger alignment between sector, regional and national Advisory activity ensuring a multi-disciplinary approach in accordance with the Advisory strategy and you will work closely with fellow Heads of Marketing within Streams, Sectors and Regions. The role is a national role and there may be a need to travel to offices throughout the UK. You'll also: Use data-based decision making. Embrace and lead on use of data and insights including CMS, client care, KAM and market research. In collaboration with the Data Innovation and Technical Operations groups, actively use market insight and pipeline data to inform business decisions and track performance. Maintain a 'helicopter view' across all of advisory nationally and facilitate joining the dots between business areas. Make decisions on marketing and BD resource and delivery in advisory. Identify key targets for the national advisory stream and ensure that GTM plans have focused messaging built in to reach and effectively connect with key targets. Commercially review the advisory stream's pipeline to ensure Go to Market efforts support this. Support key pursuits and bids through effective targeting, positioning and messaging. Turn the advisory stream's business objectives into a robust, commercial and effective national Go to Market strategy to help the firm achieve its goals. Collaborate with peers in streams, sectors and regions and the Head of Go to Market to align common issues and activity and lead and drive centralised, integrated marketing campaigns. Provide strong and inspirational leadership and line management to the MSC advisory team with a focus on supporting the firm's growth strategy and alignment of resources and budgets to key focus areas. Proactively recruit, retain, develop and engage talent across the MSC Advisory team and wider MSC in line with our people proposition. Enable and demonstrate innovative thinking and inspire innovative action; leverage communications to inspire others. Build strong relationships and work collaboratively with a variety of stakeholders across advisory and beyond to ensure there is buy in and understanding about future marketing campaigns. You'll be someone with: Strong BD and marketing experience, including leading teams to successfully deliver integrated BD and marketing strategies and understands the dynamics of the professional services market. Commercially astuteness who can deliver commercial impact with purpose against all activities. A deep understanding of the market and client challenges within the advisory space. The ability to juggle long-term thinking with short-term ROI. A proven ability to influence and build collaborative relationships with others in a dynamic environment, including the ability to 'bring others on the journey'. Excellent communication skills and gravitas with senior stakeholders. The creativeness to lead a high-performing, results-driven team. The ability to drive everyday innovation, shares new ideas and concepts and supports new ways of working. Resilience and the ability to lead through change. The ability to demonstrate agility in delivering complex plans across a matrix structure. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
About Us Join Flexciton, where innovation meets inspiration in the heart of the semiconductor industry. We're pioneers in the 4th industrial revolution, crafting cutting-edge AI solutions tailored for manufacturing. Our customers are global leaders, reshaping the semiconductor landscape, delivering billions of dollars of chips across the globe. Our state-of-the-art technology is redefining semiconductor manufacturing, leading to unparalleled efficiency, sustainability, and performance. Semiconductors are the cornerstone of tomorrow, integral to innovations in everything from automobiles to space exploration. At Flexciton, we're on an exhilarating upward trajectory, with our solutions increasingly critical to the productivity of the world's most advanced semiconductor facilities. Come join us and be a part of our journey. About the role We are looking for a results-driven Chief Revenue Officer to join Flexciton, accomplished in enterprise software sales, to accelerate profitable growth in the United Kingdom, US, EU and parts of Asia. You will play a key role in driving continued revenue growth through sales, partnerships, marketing, customer success and revenue operations. The ideal candidate has proven success in cultivating highly effective sales teams and a history of partnering with marketing and customer experience teams to leverage and balance inbound & outbound approaches to developing a pipeline. We are looking for a Chief Revenue Officer who appreciates an empowering, dynamic, truly diverse company culture with a growth mindset and brings energy along with a humble, respectful & motivating attitude. You'll have the opportunity to combine a passion for developing commercial teams and the semiconductor industry within a high-growth company with a long-term vision to be the best. Accountabilities Develop the right go-to-market strategies together with Marketing, Sales, Customer Experience, and other teams to support the sales strategy implementation Structure the right teams across Marketing, Sales, Customer Experience (Implementation and Customer Success) to deliver on the associated goals of the go-to-market strategy Plan develop and manage partnerships with strategic partners to accelerate progress Ensure effective onboarding, enablement, expansion and retention processes for customer success Drive marketing strategy, positioning, campaigns to rapidly grow brand awareness and improve sales and retention Drive end-to-end customer experience, including deployment projects, timelines, and overall customer satisfaction Implement metrics, systems and operations for end-to-end revenue optimisation Constantly refine the sales approach and model to build a successful pipeline of qualified leads and closed business Own the revenue targets at Flexciton People leadership activities such as: attracting and retaining the best talent via daily management, people development, mentoring and coaching, goal setting and performance management Provide regular reporting to CEO and exec management on progress against all relevant goals Own select enterprise accounts and foster relationships at executive levels Work with the CEO and the rest of the executive team to create and review the overall business strategy Present and agrees the go-to-market strategy and status at board level Deliverables Product and Go-to Market Strategy Review the existing go to market strategy in line with potential market opportunities and agree the strategy with executive management Take an active role in understanding market needs and supporting the development of the product roadmap to expand Flexciton's reach Identify opportunities for growth with strategic partners, international expansion and additional product / services lines of business Business Structure Review and further develop sales organisation capabilities Review and structure business - identifying efficiencies and improvements Implement new metrics and reporting standards Cultural Transformation Energise the people and business with instant vision, passion and drive Develop high-performance culture Motivate existing teams and understand how to attract the best talent possible What we are looking for 10+ years' number-carrying experience in commercial leadership roles in Enterprise SaaS Track record of successfully building high-performance teams and growing revenues from $2m to $15m+ Scale-up experience, Series B to Series D, 50-200 FTE people Expertise in enterprise sales, selling to a small number of high value accounts with long sale cycles (12 months+) to complex buying organisations Experience selling / delivering a new product to market in a traditional industry Experience managing the Marketing function and a clear understanding of how to direct marketing in support of revenue goals Experience managing the post sales function, with focus on successful deployment leading to major expansion and upsell You are a best-in-class salesperson and able to sell to executives of some of the worlds most important companies It is highly desirable that you have experience selling into manufacturers and even into the semiconductor industry, but this is not a hard requirement Gravitas, intellect and drive for action to work closely with and complement the CEO and CTO as part of the executive team to set the overall business strategy Demonstrable knowledge of budgeting and forecasting Ambition and hunger to overachieve Entrepreneurial and mature leader, comfortable with ambiguity and able to put forward a clear vision and deploy strong decision-making skills Excellent communication skills to be able to motivate and develop a high-performance team Ability to think strategically and execute tactically Highly collaborative with the ability to build trust and credibility across internal, partner and customer stakeholders Experienced in setting targets and managing people against those Ability to travel regularly, both to the office (3 days per week) and to visit clients (US & EU)
Apr 18, 2024
Full time
About Us Join Flexciton, where innovation meets inspiration in the heart of the semiconductor industry. We're pioneers in the 4th industrial revolution, crafting cutting-edge AI solutions tailored for manufacturing. Our customers are global leaders, reshaping the semiconductor landscape, delivering billions of dollars of chips across the globe. Our state-of-the-art technology is redefining semiconductor manufacturing, leading to unparalleled efficiency, sustainability, and performance. Semiconductors are the cornerstone of tomorrow, integral to innovations in everything from automobiles to space exploration. At Flexciton, we're on an exhilarating upward trajectory, with our solutions increasingly critical to the productivity of the world's most advanced semiconductor facilities. Come join us and be a part of our journey. About the role We are looking for a results-driven Chief Revenue Officer to join Flexciton, accomplished in enterprise software sales, to accelerate profitable growth in the United Kingdom, US, EU and parts of Asia. You will play a key role in driving continued revenue growth through sales, partnerships, marketing, customer success and revenue operations. The ideal candidate has proven success in cultivating highly effective sales teams and a history of partnering with marketing and customer experience teams to leverage and balance inbound & outbound approaches to developing a pipeline. We are looking for a Chief Revenue Officer who appreciates an empowering, dynamic, truly diverse company culture with a growth mindset and brings energy along with a humble, respectful & motivating attitude. You'll have the opportunity to combine a passion for developing commercial teams and the semiconductor industry within a high-growth company with a long-term vision to be the best. Accountabilities Develop the right go-to-market strategies together with Marketing, Sales, Customer Experience, and other teams to support the sales strategy implementation Structure the right teams across Marketing, Sales, Customer Experience (Implementation and Customer Success) to deliver on the associated goals of the go-to-market strategy Plan develop and manage partnerships with strategic partners to accelerate progress Ensure effective onboarding, enablement, expansion and retention processes for customer success Drive marketing strategy, positioning, campaigns to rapidly grow brand awareness and improve sales and retention Drive end-to-end customer experience, including deployment projects, timelines, and overall customer satisfaction Implement metrics, systems and operations for end-to-end revenue optimisation Constantly refine the sales approach and model to build a successful pipeline of qualified leads and closed business Own the revenue targets at Flexciton People leadership activities such as: attracting and retaining the best talent via daily management, people development, mentoring and coaching, goal setting and performance management Provide regular reporting to CEO and exec management on progress against all relevant goals Own select enterprise accounts and foster relationships at executive levels Work with the CEO and the rest of the executive team to create and review the overall business strategy Present and agrees the go-to-market strategy and status at board level Deliverables Product and Go-to Market Strategy Review the existing go to market strategy in line with potential market opportunities and agree the strategy with executive management Take an active role in understanding market needs and supporting the development of the product roadmap to expand Flexciton's reach Identify opportunities for growth with strategic partners, international expansion and additional product / services lines of business Business Structure Review and further develop sales organisation capabilities Review and structure business - identifying efficiencies and improvements Implement new metrics and reporting standards Cultural Transformation Energise the people and business with instant vision, passion and drive Develop high-performance culture Motivate existing teams and understand how to attract the best talent possible What we are looking for 10+ years' number-carrying experience in commercial leadership roles in Enterprise SaaS Track record of successfully building high-performance teams and growing revenues from $2m to $15m+ Scale-up experience, Series B to Series D, 50-200 FTE people Expertise in enterprise sales, selling to a small number of high value accounts with long sale cycles (12 months+) to complex buying organisations Experience selling / delivering a new product to market in a traditional industry Experience managing the Marketing function and a clear understanding of how to direct marketing in support of revenue goals Experience managing the post sales function, with focus on successful deployment leading to major expansion and upsell You are a best-in-class salesperson and able to sell to executives of some of the worlds most important companies It is highly desirable that you have experience selling into manufacturers and even into the semiconductor industry, but this is not a hard requirement Gravitas, intellect and drive for action to work closely with and complement the CEO and CTO as part of the executive team to set the overall business strategy Demonstrable knowledge of budgeting and forecasting Ambition and hunger to overachieve Entrepreneurial and mature leader, comfortable with ambiguity and able to put forward a clear vision and deploy strong decision-making skills Excellent communication skills to be able to motivate and develop a high-performance team Ability to think strategically and execute tactically Highly collaborative with the ability to build trust and credibility across internal, partner and customer stakeholders Experienced in setting targets and managing people against those Ability to travel regularly, both to the office (3 days per week) and to visit clients (US & EU)
About the Role As an Assistant Store Manager at Claire's, you will support your Store Manager with the following; Sales and profit: Driving and achieving retail store targets Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! About You High school diploma or equivalent required Minimum one year retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Apr 18, 2024
Full time
About the Role As an Assistant Store Manager at Claire's, you will support your Store Manager with the following; Sales and profit: Driving and achieving retail store targets Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! About You High school diploma or equivalent required Minimum one year retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
New Service Administrator opportunity! Salary up to £25,500 Monday-Friday working hours, 1 in 4 Saturday mornings Based at their depot near to Trowbridge Deliver first class customer service while working closely with the service team to ensure smooth running of the department. The role of the Service Administrator: As the Service Administrator you will support the service operations with parts, logistics and customer service support. Booking of MOT's Deal with incoming telephone calls, emails and customer calls. Completing job cards, ordering of parts and after-sale issues are dealt with and progressed. Progress and chase supplier orders and back orders. Raise Sales Orders, purchase requests, purchase orders and invoices. Contacting customers to arrange bookings of vehicles and trucks. Working 1 in 4 Saturdays 8am - 1pm As a our ideal Service Administrator, you will have the following: Experience within a similar role is essential. Previous strong administration experience Experience with Kerridge would be advantageous. Excellent IT skills with proficiency in Excel and Word. Clear and concise communication skills both written and verbal. A motivated and organised administrator with excellent customer service skills We are working in partnership with an award winning company within the automotive industry, that operate across the country. They are continuously going from strength to strength and have invested heavily in their facilities. Because of their huge successes they are now looking to appoint a versatile and adaptable Service Administrator. Benefits for the Service Administrator: Mon to Fri 8.30am - 5.30pm 31 days holiday including bank holidays Salary - £24,5k - £25,5k You can APPLY for this Service Administrator role now or reach out via (phone number removed) /(url removed)
Apr 18, 2024
Full time
New Service Administrator opportunity! Salary up to £25,500 Monday-Friday working hours, 1 in 4 Saturday mornings Based at their depot near to Trowbridge Deliver first class customer service while working closely with the service team to ensure smooth running of the department. The role of the Service Administrator: As the Service Administrator you will support the service operations with parts, logistics and customer service support. Booking of MOT's Deal with incoming telephone calls, emails and customer calls. Completing job cards, ordering of parts and after-sale issues are dealt with and progressed. Progress and chase supplier orders and back orders. Raise Sales Orders, purchase requests, purchase orders and invoices. Contacting customers to arrange bookings of vehicles and trucks. Working 1 in 4 Saturdays 8am - 1pm As a our ideal Service Administrator, you will have the following: Experience within a similar role is essential. Previous strong administration experience Experience with Kerridge would be advantageous. Excellent IT skills with proficiency in Excel and Word. Clear and concise communication skills both written and verbal. A motivated and organised administrator with excellent customer service skills We are working in partnership with an award winning company within the automotive industry, that operate across the country. They are continuously going from strength to strength and have invested heavily in their facilities. Because of their huge successes they are now looking to appoint a versatile and adaptable Service Administrator. Benefits for the Service Administrator: Mon to Fri 8.30am - 5.30pm 31 days holiday including bank holidays Salary - £24,5k - £25,5k You can APPLY for this Service Administrator role now or reach out via (phone number removed) /(url removed)
About The Role Business Development Manager PHS Besafe This is a great opportunity for a talented salesperson to join phs Besafe who are one of the leading suppliers in flexible and reliable managed workwear and unique commercial laundry services, ideal for industrial businesses looking to relieve the pressure of managing staff workwear. Core Purpose To develop and maintain a profitable customer base within a defined geographical area and maximise all revenue streams for PHS Besafe products and services. To solely focus on 100% New Business. Effective territory management will ensure you achieve maximum productivity and efficiency. Thorough comprehensive knowledge of all sectors of the PHS Besafe Rental and Sales product offering, to deliver and achieve new business targets. To maximise Sales and Rental opportunities negotiated by the Head of Sales and/or Key Account Managers that require agreement at a local level within your defined geographical area. Effective territory management, ensuring you are covering all areas on a regular basis by managing your time effectively. Requirements include all aspects of prospecting for additional business and prompt response to all Head Office incoming leads or enquiries. Utilising your skills and questioning techniques to identify and deliver new sales contracts in line with our products and services. Close communication with all internal functions such as Depots that service your defined geographical area, the internal back office and warehouse teams is critical to ensure your new customer targeting is in line with our Operational capabilities and in consideration with Depot routing priorities. Work with and support the retention effort in conjunction with the Customer Support Team within your territory. All quotations are to be submitted in line with the Salesforce Matrix, any deviation from these price levels to be approved by the Head of Sales. Service Level Agreements (SLAs) to be reviewed with Head of Customer Support and maintained on regularly to ensure they are in line with current service requirements and expectations. Key Tasks Professionally represent the PHS Besafe Sales and Rental Story in your territory. Maximise your territory's contribution to achieve Sales Targets via 100% New Business. Plan each working day effectively to ensure maximum productivity. Complete all contract paperwork accurately and in full to ensure a smooth setup and excellent customer experience. Work with the Customer Support teams when you require National Key Account intervention. Maintain accurate records on personnel, locations, contact numbers, for your customer base. Work with the laundry Depot Manager and staff to identify new business opportunities and route priorities. Manage your journey plan for each period to ensure that your new business and customer coverage achieves your target. Respond to deviations from the agreed plan Respond to new Head Office Incoming Leads in a timely and professional manner. Ensure regular and determined prospecting for New Income streams as part of your period planning. Liaise with Head of Customer Support to deliver precise reporting on Contractual Skills and knowledge required Clean driving license. Appropriate level of IT skills for the Microsoft Office suite, ABS and Salesforce programme. Ability to communicate with customers and prospects both verbally and in writing. Sound knowledge of company products and services. Ability to plan your time efficiently and effectively. Knowledge of the protective clothing Industry and laundering. Commercially aware and able to understand financial information using it to help deliver profitable and sustainable sales. Adaptability in the workplace. High level of commitment and ability to work at a fast pace with a sense of urgency. Creative approach to territory management In return for your commitment and expertise, you will get: A competitive base salary and OTE Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme 23 days holiday allowance plus bank holidays We offered accredited ILM Training inhouse and external training. Over £1000 savings and discounts with PHS Perks. Buy and sell holiday scheme Ongoing development and career opportunities If you want a career with a well-established company, where you'll be appreciated for the quality of your work, we would love to hear from you. Apply now . phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 60 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Apr 18, 2024
Full time
About The Role Business Development Manager PHS Besafe This is a great opportunity for a talented salesperson to join phs Besafe who are one of the leading suppliers in flexible and reliable managed workwear and unique commercial laundry services, ideal for industrial businesses looking to relieve the pressure of managing staff workwear. Core Purpose To develop and maintain a profitable customer base within a defined geographical area and maximise all revenue streams for PHS Besafe products and services. To solely focus on 100% New Business. Effective territory management will ensure you achieve maximum productivity and efficiency. Thorough comprehensive knowledge of all sectors of the PHS Besafe Rental and Sales product offering, to deliver and achieve new business targets. To maximise Sales and Rental opportunities negotiated by the Head of Sales and/or Key Account Managers that require agreement at a local level within your defined geographical area. Effective territory management, ensuring you are covering all areas on a regular basis by managing your time effectively. Requirements include all aspects of prospecting for additional business and prompt response to all Head Office incoming leads or enquiries. Utilising your skills and questioning techniques to identify and deliver new sales contracts in line with our products and services. Close communication with all internal functions such as Depots that service your defined geographical area, the internal back office and warehouse teams is critical to ensure your new customer targeting is in line with our Operational capabilities and in consideration with Depot routing priorities. Work with and support the retention effort in conjunction with the Customer Support Team within your territory. All quotations are to be submitted in line with the Salesforce Matrix, any deviation from these price levels to be approved by the Head of Sales. Service Level Agreements (SLAs) to be reviewed with Head of Customer Support and maintained on regularly to ensure they are in line with current service requirements and expectations. Key Tasks Professionally represent the PHS Besafe Sales and Rental Story in your territory. Maximise your territory's contribution to achieve Sales Targets via 100% New Business. Plan each working day effectively to ensure maximum productivity. Complete all contract paperwork accurately and in full to ensure a smooth setup and excellent customer experience. Work with the Customer Support teams when you require National Key Account intervention. Maintain accurate records on personnel, locations, contact numbers, for your customer base. Work with the laundry Depot Manager and staff to identify new business opportunities and route priorities. Manage your journey plan for each period to ensure that your new business and customer coverage achieves your target. Respond to deviations from the agreed plan Respond to new Head Office Incoming Leads in a timely and professional manner. Ensure regular and determined prospecting for New Income streams as part of your period planning. Liaise with Head of Customer Support to deliver precise reporting on Contractual Skills and knowledge required Clean driving license. Appropriate level of IT skills for the Microsoft Office suite, ABS and Salesforce programme. Ability to communicate with customers and prospects both verbally and in writing. Sound knowledge of company products and services. Ability to plan your time efficiently and effectively. Knowledge of the protective clothing Industry and laundering. Commercially aware and able to understand financial information using it to help deliver profitable and sustainable sales. Adaptability in the workplace. High level of commitment and ability to work at a fast pace with a sense of urgency. Creative approach to territory management In return for your commitment and expertise, you will get: A competitive base salary and OTE Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme 23 days holiday allowance plus bank holidays We offered accredited ILM Training inhouse and external training. Over £1000 savings and discounts with PHS Perks. Buy and sell holiday scheme Ongoing development and career opportunities If you want a career with a well-established company, where you'll be appreciated for the quality of your work, we would love to hear from you. Apply now . phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 60 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Job Title: Logistics Coordinator Location: Runcorn Salary: £32,000 - £36,000 DOE Reed are delighted to be working in partnership with a global manufacturing business who are now looking to recruit a Logistics Coordinator to join their busy Runcorn site. As a key player in our supply chain, you will be responsible for managing import, export, and customs processes to ensure seamless operations. Responsibilities: Import and Export Coordination: Facilitate the movement of goods across borders, ensuring compliance with regulations Coordinate shipments, track cargo, and manage documentation for both imports and exports Collaborate with freight forwarders, carriers, and customs brokers to optimise logistics routes Customs Compliance: Stay up-to-date with customs laws, tariffs, and trade agreements Prepare and submit customs declarations accurately and promptly Handle duty payments, VAT, and other related matters Inventory Management: Monitor inventory levels and coordinate replenishment Work closely with warehouse teams to ensure timely stock availability Implement efficient inventory control practices Transportation and Freight Management: Arrange transportation for shipments, considering cost-effectiveness and delivery timelines Negotiate rates with carriers and freight providers Address any transportation-related issues promptly Documentation and Record Keeping: Maintain accurate records of shipments, invoices, and customs documents Prepare shipping labels, bills of lading, and other necessary paperwork Ensure compliance with record-keeping requirements Collaboration: Liaise with internal departments (such as procurement, sales, and finance) to streamline logistics processes. Communicate effectively with external partners, including suppliers, customers, and regulatory authorities. Qualifications: Bachelor's degree in Logistics, Supply Chain Management, or a related field Experience with hazardous / dangerous goods movements by air & sea Proven experience in logistics coordination, preferably in import/export and customs Familiarity with shipping software and customs clearance procedures Strong organizational skills and attention to detail Excellent communication and problem-solving abilities Why Apply? Be part of a growing global company with exciting opportunities Collaborate with a supportive team passionate about logistics excellence Competitive salary and benefits package If you are interested in finding out more, please contact Adam Norris at Reed or apply now.
Apr 18, 2024
Full time
Job Title: Logistics Coordinator Location: Runcorn Salary: £32,000 - £36,000 DOE Reed are delighted to be working in partnership with a global manufacturing business who are now looking to recruit a Logistics Coordinator to join their busy Runcorn site. As a key player in our supply chain, you will be responsible for managing import, export, and customs processes to ensure seamless operations. Responsibilities: Import and Export Coordination: Facilitate the movement of goods across borders, ensuring compliance with regulations Coordinate shipments, track cargo, and manage documentation for both imports and exports Collaborate with freight forwarders, carriers, and customs brokers to optimise logistics routes Customs Compliance: Stay up-to-date with customs laws, tariffs, and trade agreements Prepare and submit customs declarations accurately and promptly Handle duty payments, VAT, and other related matters Inventory Management: Monitor inventory levels and coordinate replenishment Work closely with warehouse teams to ensure timely stock availability Implement efficient inventory control practices Transportation and Freight Management: Arrange transportation for shipments, considering cost-effectiveness and delivery timelines Negotiate rates with carriers and freight providers Address any transportation-related issues promptly Documentation and Record Keeping: Maintain accurate records of shipments, invoices, and customs documents Prepare shipping labels, bills of lading, and other necessary paperwork Ensure compliance with record-keeping requirements Collaboration: Liaise with internal departments (such as procurement, sales, and finance) to streamline logistics processes. Communicate effectively with external partners, including suppliers, customers, and regulatory authorities. Qualifications: Bachelor's degree in Logistics, Supply Chain Management, or a related field Experience with hazardous / dangerous goods movements by air & sea Proven experience in logistics coordination, preferably in import/export and customs Familiarity with shipping software and customs clearance procedures Strong organizational skills and attention to detail Excellent communication and problem-solving abilities Why Apply? Be part of a growing global company with exciting opportunities Collaborate with a supportive team passionate about logistics excellence Competitive salary and benefits package If you are interested in finding out more, please contact Adam Norris at Reed or apply now.
Role overview ID: Entity: Vistry Region: Vistry Merseyside & Cheshire West Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Warrington, Cheshire Date Posted: 11.04.2024 We have a new opportunity for a Field Sales Manager to join our team within Vistry Merseyside & Cheshire, based at the office in Warrington with regional travel. As our Field Sales Manager you will be responsible for management of our site-based sales team to ensure that the sales processes are implemented effectively and that sales targets are achieved. In this crucial role you will form a link between the site and office, ensuring that decisions on sales policies and initiatives are fully implemented by your sales team. You will work alongside the wider team to drive sales and marketing initiatives and successful sales operations across the region. In addition to this you will be responsible for ensuring the customer journey is adhered to by site based sales team, ensuring a 5 star service is delivered. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs/GCEs including Maths and English, or equivalent Experience of selling in the building industry is essential Experience of sales delivery in a service environment. Experience of cost control and planning, prioritising, and organising work to meet targets Specialist knowledge of Sales/Marketing techniques, research, and analysis IT skills, excellent communication skills, both written and verbal Experience with CRM systems Full driving license A good knowledge of the Construction Industry and a broad understanding of the legal framework, mortgage market and financial implications of the methods and sequences of build A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential Excellent time management skills, and flexible in order to achieve results Good inter-personal skills and ability to deal with people from diverse backgrounds Confident, decisive, resilient and the ability to thrive under pressure in a fast-moving environment Able to balance multiple priorities within a fast-changing and demanding environment Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays More about the Field Sales Manager role Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting professional development reviews, coaching, and training to ensure employees achieve both their full potential and company targets. Support the Company's continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example. Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets. Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline. Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant. Conduct market research and competitor analysis as required and management of reports from sales consultants. Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods. Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and to act if required. Recruiting of sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role. The ongoing training and development of their whole team and involvement in recruiting new Sales Consultants. Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered. Manage and monitor customer feedback including any follow up actions. Provide sales performance reports to Sales & Marketing Director as required. Attend all meetings, training courses or events as required by the role and organisation. Ensure compliance by the team with the Data Protection Act and New Homes Quality Consumer Code, AML and ensure all sales activity is in accordance with the company process. Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue. Your role may vary dependent upon the support needs required by the Sales & Marketing Director required by and dictated through them as senior managers within the business - therefore this isn't a definite list of responsibilities. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working O
Apr 18, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Merseyside & Cheshire West Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Warrington, Cheshire Date Posted: 11.04.2024 We have a new opportunity for a Field Sales Manager to join our team within Vistry Merseyside & Cheshire, based at the office in Warrington with regional travel. As our Field Sales Manager you will be responsible for management of our site-based sales team to ensure that the sales processes are implemented effectively and that sales targets are achieved. In this crucial role you will form a link between the site and office, ensuring that decisions on sales policies and initiatives are fully implemented by your sales team. You will work alongside the wider team to drive sales and marketing initiatives and successful sales operations across the region. In addition to this you will be responsible for ensuring the customer journey is adhered to by site based sales team, ensuring a 5 star service is delivered. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs/GCEs including Maths and English, or equivalent Experience of selling in the building industry is essential Experience of sales delivery in a service environment. Experience of cost control and planning, prioritising, and organising work to meet targets Specialist knowledge of Sales/Marketing techniques, research, and analysis IT skills, excellent communication skills, both written and verbal Experience with CRM systems Full driving license A good knowledge of the Construction Industry and a broad understanding of the legal framework, mortgage market and financial implications of the methods and sequences of build A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential Excellent time management skills, and flexible in order to achieve results Good inter-personal skills and ability to deal with people from diverse backgrounds Confident, decisive, resilient and the ability to thrive under pressure in a fast-moving environment Able to balance multiple priorities within a fast-changing and demanding environment Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays More about the Field Sales Manager role Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting professional development reviews, coaching, and training to ensure employees achieve both their full potential and company targets. Support the Company's continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example. Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets. Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline. Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant. Conduct market research and competitor analysis as required and management of reports from sales consultants. Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods. Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and to act if required. Recruiting of sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role. The ongoing training and development of their whole team and involvement in recruiting new Sales Consultants. Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered. Manage and monitor customer feedback including any follow up actions. Provide sales performance reports to Sales & Marketing Director as required. Attend all meetings, training courses or events as required by the role and organisation. Ensure compliance by the team with the Data Protection Act and New Homes Quality Consumer Code, AML and ensure all sales activity is in accordance with the company process. Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue. Your role may vary dependent upon the support needs required by the Sales & Marketing Director required by and dictated through them as senior managers within the business - therefore this isn't a definite list of responsibilities. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working O
Warehouse & Distribution Manager - Aberdeen. Between £40,000-£45,000 per annum dependent on experience, Full time - 44 hours . Benefits include bonus scheme, life cover, staff purchase discount and generous company pension contributions. Are you a Warehouse & Distribution Manager, looking for a New Exciting Role? Are you brilliant at leading and inspiring others? If yes then apply for this role and be at the heart of everything that happens in our clients' stores in the north of Scotland, leading an engaged and skilled team to deliver to your customers. You'll thrive on teamwork, love a challenge and be commercially astute with a focus on maximising profit and minimising loss. Putting the customer at the heart of everything, you'll be obsessed with delivering a fantastic customer experience, helping the team to focus on achieving amazing results and building your store's reputation for excellence. An experienced leader, you'll have great organisational skills and the ability to build relationships based on trust. With experience of managing others in a customer led business, you'll be able to demonstrate success in a similar role and will be as passionate about what we do and bringing it to life for our customers as we are. Our client is a wholesale distributor in the North of Scotland for the motor trade.If you are an ambitious experienced individual with a proactive mindset that takes initiatives in managing your workload efficiently and professionally and want to be part of our client's journey, then this is a great opportunity for you. They are a flexible, forward-thinking, and rapidly growing organisation who are keen to invest in people and support them to ensure their long-term career progression. An ideal candidate for this role should be confident and articulate, commanding respect through knowledge experience and personal style, you will have a passion for achieving set targets. Our client is local, friendly, down to earth, and trustworthy service provider, core values that are essential for this role. Main Duties and Responsibilities Customer Service Excellence: Ensure seamless implementation of customer service in your area, upholding all contractual commitments and closely monitoring operations. Operational Management: Oversee operational execution, including the distribution of work instructions and the monitoring of Service Providers' performance and operational costs. Team Leadership: Lead, mentor, develop and evaluate your team in line with our leadership model. Champion our core values - Customer Centric, Respect, Integrity, Teamwork, Responsibility, Accountability, and Winning. Operational Expertise: Optimise operational costs, play a pivotal role in resolving disputes, and elevate team performance by focusing on Operational KPIs. Working alongside key stakeholders across the business to deliver excellence. Product & Service Mastery: Match products and services to customer needs, leverage the expertise of colleagues to enhance your knowledge, and gain a deep understanding of how our offerings compare with competitors. Experience, skills, and knowledge required for the role. Experience of working in a service focussed business. Experience of a management role in a retail environment Experience of delivering sales and services targets, and managing and influencing KPI's Experience of recruiting, developing and leading others Be willing to travel to areas under remit. Experience in Microsoft packages Experience of managing a team deployment plan, ensuring you have the right people in the right place, and a focus on compliance across Health and Safety, GDPR, QC. This role will cover Aberdeen and Dundee depots. This is an opportunity to join a diverse and multi-disciplined organisation which is dedicated to both professional and personal development. Our client is an equal opportunity & living wage employer.
Apr 18, 2024
Full time
Warehouse & Distribution Manager - Aberdeen. Between £40,000-£45,000 per annum dependent on experience, Full time - 44 hours . Benefits include bonus scheme, life cover, staff purchase discount and generous company pension contributions. Are you a Warehouse & Distribution Manager, looking for a New Exciting Role? Are you brilliant at leading and inspiring others? If yes then apply for this role and be at the heart of everything that happens in our clients' stores in the north of Scotland, leading an engaged and skilled team to deliver to your customers. You'll thrive on teamwork, love a challenge and be commercially astute with a focus on maximising profit and minimising loss. Putting the customer at the heart of everything, you'll be obsessed with delivering a fantastic customer experience, helping the team to focus on achieving amazing results and building your store's reputation for excellence. An experienced leader, you'll have great organisational skills and the ability to build relationships based on trust. With experience of managing others in a customer led business, you'll be able to demonstrate success in a similar role and will be as passionate about what we do and bringing it to life for our customers as we are. Our client is a wholesale distributor in the North of Scotland for the motor trade.If you are an ambitious experienced individual with a proactive mindset that takes initiatives in managing your workload efficiently and professionally and want to be part of our client's journey, then this is a great opportunity for you. They are a flexible, forward-thinking, and rapidly growing organisation who are keen to invest in people and support them to ensure their long-term career progression. An ideal candidate for this role should be confident and articulate, commanding respect through knowledge experience and personal style, you will have a passion for achieving set targets. Our client is local, friendly, down to earth, and trustworthy service provider, core values that are essential for this role. Main Duties and Responsibilities Customer Service Excellence: Ensure seamless implementation of customer service in your area, upholding all contractual commitments and closely monitoring operations. Operational Management: Oversee operational execution, including the distribution of work instructions and the monitoring of Service Providers' performance and operational costs. Team Leadership: Lead, mentor, develop and evaluate your team in line with our leadership model. Champion our core values - Customer Centric, Respect, Integrity, Teamwork, Responsibility, Accountability, and Winning. Operational Expertise: Optimise operational costs, play a pivotal role in resolving disputes, and elevate team performance by focusing on Operational KPIs. Working alongside key stakeholders across the business to deliver excellence. Product & Service Mastery: Match products and services to customer needs, leverage the expertise of colleagues to enhance your knowledge, and gain a deep understanding of how our offerings compare with competitors. Experience, skills, and knowledge required for the role. Experience of working in a service focussed business. Experience of a management role in a retail environment Experience of delivering sales and services targets, and managing and influencing KPI's Experience of recruiting, developing and leading others Be willing to travel to areas under remit. Experience in Microsoft packages Experience of managing a team deployment plan, ensuring you have the right people in the right place, and a focus on compliance across Health and Safety, GDPR, QC. This role will cover Aberdeen and Dundee depots. This is an opportunity to join a diverse and multi-disciplined organisation which is dedicated to both professional and personal development. Our client is an equal opportunity & living wage employer.
12 Month FTC Sales Administrator - Italian or Spanish-speaking Role Overview: We are currently seeking a conscientious and adaptable Sales Administrator, preferably with multilingual abilities, to oversee order management and invoicing. In this role, you will provide comprehensive support to an assigned sales team or customer base across various business units. How You Fit into the Bigger Picture: As a valued member of our team, you will: Execute Order Entry: Input orders into SAP and confirm delivery dates for both partners and end-customers. Order Tracking: Monitor order progress and engage internal stakeholders to address any order-related issues. Model Number Creation and Pricing: Assist in creating model numbers and pricing structures for approval. Customer Setup: Collaborate with the responsible Sales Manager and Credit Control department to set up new customers. Credit Management: Resolve credit limit issues and handle credit and debit notes. General Sales and Management Support: Provide overall support to sales activities. Coordination with Planning and Operations: Maintain communication with central Planning and Operations teams. Adaptability: Be flexible and ready to cover tasks as needed to ensure seamless business operations. Order Status Monitoring: Occasionally monitor and communicate changes in order status to customers. Qualifications and Skills: To excel in this role, you should possess: Relevant Experience: Previous experience in sales or sales support functions. Language Skills: Fluency in English is essential, and proficiency in Italian and/or Spanish would be advantageous. Administration Skills: Strong attention to detail and effective administration capabilities. Software Proficiency: Familiarity with SAP and the MS Office software package. Communication Skills: Excellent written and verbal communication abilities. Interpersonal Skills: Exceptional customer service and interpersonal skills. Adaptability: A flexible and adaptable approach. To gain an edge, consider the following: Effective Structure: Ability to organise your responsibilities efficiently and maintain records of open issues in a complex working environment. Attention to Detail: High standards for accuracy and quality, particularly in administrative tasks. Salary Range (DOE): £27,000 - £30,000 per year. Annual Bonus Hybrid/Remote Work: You'll have the flexibility to work remotely, with the expectation of spending a minimum of 2 days per week in the office. Contract Type: Fixed Term (12-month contract) Working Hours: Full-time, 37.5 hours per week. Location: Bracknell, UK. #
Apr 18, 2024
Contractor
12 Month FTC Sales Administrator - Italian or Spanish-speaking Role Overview: We are currently seeking a conscientious and adaptable Sales Administrator, preferably with multilingual abilities, to oversee order management and invoicing. In this role, you will provide comprehensive support to an assigned sales team or customer base across various business units. How You Fit into the Bigger Picture: As a valued member of our team, you will: Execute Order Entry: Input orders into SAP and confirm delivery dates for both partners and end-customers. Order Tracking: Monitor order progress and engage internal stakeholders to address any order-related issues. Model Number Creation and Pricing: Assist in creating model numbers and pricing structures for approval. Customer Setup: Collaborate with the responsible Sales Manager and Credit Control department to set up new customers. Credit Management: Resolve credit limit issues and handle credit and debit notes. General Sales and Management Support: Provide overall support to sales activities. Coordination with Planning and Operations: Maintain communication with central Planning and Operations teams. Adaptability: Be flexible and ready to cover tasks as needed to ensure seamless business operations. Order Status Monitoring: Occasionally monitor and communicate changes in order status to customers. Qualifications and Skills: To excel in this role, you should possess: Relevant Experience: Previous experience in sales or sales support functions. Language Skills: Fluency in English is essential, and proficiency in Italian and/or Spanish would be advantageous. Administration Skills: Strong attention to detail and effective administration capabilities. Software Proficiency: Familiarity with SAP and the MS Office software package. Communication Skills: Excellent written and verbal communication abilities. Interpersonal Skills: Exceptional customer service and interpersonal skills. Adaptability: A flexible and adaptable approach. To gain an edge, consider the following: Effective Structure: Ability to organise your responsibilities efficiently and maintain records of open issues in a complex working environment. Attention to Detail: High standards for accuracy and quality, particularly in administrative tasks. Salary Range (DOE): £27,000 - £30,000 per year. Annual Bonus Hybrid/Remote Work: You'll have the flexibility to work remotely, with the expectation of spending a minimum of 2 days per week in the office. Contract Type: Fixed Term (12-month contract) Working Hours: Full-time, 37.5 hours per week. Location: Bracknell, UK. #
Customer Support Administrator Wigan Permanent: Full time £23,000 DOE Excellent benefits Your new companyA highly reputable manufacturing company in Wigan is looking to recruit an experienced Customer Service Advisor to join their team on a full-time and permanent basis. This business has been in operation for over 100 years, with an international presence. This is a full-time role, offering two days hybrid working 8:30am - 5pm Monday to Friday. Your new roleIn your new role as Customer Support Administrator, you will be responsible for dealing with customer queries and receptionist duties, this will include taking calls and responding to emails in a professional manner. Along with updating and initiating new accounts, supporting colleagues with all administrative duties. Supporting with salesforce and raising requisitions and ordering supplies. What you'll need to succeedTo be successful in this role, you should have successfully worked within a customer focused environment and be able to demonstrate excellent customer service skills, including great communication, time management and be able to build positive rapports with customers and suppliers. Along with strong knowledge and practice of Microsoft Office, with the ability to take ownership of a problem and see it through until resolution. What you'll get in returnIn return for this, you will be offered a salary of £23,000 depending on location. The benefits package also includes 24 days plus bank holidays with 1 extra day per year of service, 7% pension scheme, employee cash plan, Health-sure scheme, free counselling and discounts on certain Gyms, Cinemas, and restaurant discounts. Along with free onsite parking. #
Apr 18, 2024
Full time
Customer Support Administrator Wigan Permanent: Full time £23,000 DOE Excellent benefits Your new companyA highly reputable manufacturing company in Wigan is looking to recruit an experienced Customer Service Advisor to join their team on a full-time and permanent basis. This business has been in operation for over 100 years, with an international presence. This is a full-time role, offering two days hybrid working 8:30am - 5pm Monday to Friday. Your new roleIn your new role as Customer Support Administrator, you will be responsible for dealing with customer queries and receptionist duties, this will include taking calls and responding to emails in a professional manner. Along with updating and initiating new accounts, supporting colleagues with all administrative duties. Supporting with salesforce and raising requisitions and ordering supplies. What you'll need to succeedTo be successful in this role, you should have successfully worked within a customer focused environment and be able to demonstrate excellent customer service skills, including great communication, time management and be able to build positive rapports with customers and suppliers. Along with strong knowledge and practice of Microsoft Office, with the ability to take ownership of a problem and see it through until resolution. What you'll get in returnIn return for this, you will be offered a salary of £23,000 depending on location. The benefits package also includes 24 days plus bank holidays with 1 extra day per year of service, 7% pension scheme, employee cash plan, Health-sure scheme, free counselling and discounts on certain Gyms, Cinemas, and restaurant discounts. Along with free onsite parking. #
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. As UK Partner Marketing Manager you will play a key role in accelerating the growth and development of Xero UK's Partner (accounting and bookkeeping) community through excellence in strategic planning and delivery. Reporting to the Head of Partner Marketing UK and Emerging Markets, you will champion community interactions and marketing programmes that supercharge product utilisation and partner engagement and advocacy, as well as drive product depth and channel revenue. With significant experience in B2B marketing, you'll have proven expertise at balancing strategic and executional requirements and delivering tangible results. You'll be naturally curious, commercially minded and an excellent communicator and cross functional collaborator. By leveraging your knowledge of the customer, product, sales and all available data you will effectively prioritise, plan and execute the delivery of innovative, measurable campaigns and tests, thought-leading content and compelling customer experiences. This position is a fixed term contract to cover parental leave with a finish date of 31 March 2025. The successful candidate will work from our London office on a hybrid working arrangement, however we will consider remote working opportunities. What you'll do Work with the Head of Partner Marketing to develop the strategic UK Marketing plan for the partner community and own the roadmap to deliver Sales and Marketing objectives, product/ industry milestones and integrate with the wider UK Marketing strategy. Immerse yourself in the world of the Xero partner community, staying up to date on Xero's product suite as well as the partner journey, segmentation, research, channel specific NPS and community forums to inform and refresh your approach. In collaboration with the UK Marketing team ensure key campaign themes are delivered through multi-channel activations, generating qualified Sales leads and ultimately commercial value to the business. Support UK go-to-market activity around key product launches and feature updates and work with the wider cross functional GTM team to deliver key initiatives in the UK operating plan. Take ownership of planning and managing marketing collateral including content for events, case studies, email campaigns, and sales support materials. Effectively manage the partner marketing budget to deliver to targets and approved budget, including planning and operationalising across relevant channels. Monitor and report on partner leads and performance tracking and campaign ROI, including marketing effectiveness and experimentation outcomes. Apply an experimentation mindset to marketing campaigns to drive, test, learn, and optimise. Conducting A/B testing across channels Work closely with sales leaders to help them plan and execute the go-to-market strategies that help them exceed their targets. Work directly with the UK event team to develop effective event marketing strategies that deliver high levels of attendance and engagement at key owned partner events and drive more effective lead capture post-event. Work with the Education and Content teams to develop training opportunities and programs that will drive growth and retention. What you'll bring with you A strategic B2B marketer with strong influencing skills Extensive experience in a high-growth environment Ideally experience of accounting/fintech Hands-on experience driving and delivering successful, end to end GTM (go to market) campaigns Experience of data-driven marketing with the ability to analyse and interpret campaign results and make solid strategic recommendations Attention to detail and high production standards You must be a natural innovator with a curious mind and a passion for the customer Excellent interpersonal and communication skills - including written and verbal presentation Why Xero? Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you'll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
Apr 18, 2024
Full time
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. As UK Partner Marketing Manager you will play a key role in accelerating the growth and development of Xero UK's Partner (accounting and bookkeeping) community through excellence in strategic planning and delivery. Reporting to the Head of Partner Marketing UK and Emerging Markets, you will champion community interactions and marketing programmes that supercharge product utilisation and partner engagement and advocacy, as well as drive product depth and channel revenue. With significant experience in B2B marketing, you'll have proven expertise at balancing strategic and executional requirements and delivering tangible results. You'll be naturally curious, commercially minded and an excellent communicator and cross functional collaborator. By leveraging your knowledge of the customer, product, sales and all available data you will effectively prioritise, plan and execute the delivery of innovative, measurable campaigns and tests, thought-leading content and compelling customer experiences. This position is a fixed term contract to cover parental leave with a finish date of 31 March 2025. The successful candidate will work from our London office on a hybrid working arrangement, however we will consider remote working opportunities. What you'll do Work with the Head of Partner Marketing to develop the strategic UK Marketing plan for the partner community and own the roadmap to deliver Sales and Marketing objectives, product/ industry milestones and integrate with the wider UK Marketing strategy. Immerse yourself in the world of the Xero partner community, staying up to date on Xero's product suite as well as the partner journey, segmentation, research, channel specific NPS and community forums to inform and refresh your approach. In collaboration with the UK Marketing team ensure key campaign themes are delivered through multi-channel activations, generating qualified Sales leads and ultimately commercial value to the business. Support UK go-to-market activity around key product launches and feature updates and work with the wider cross functional GTM team to deliver key initiatives in the UK operating plan. Take ownership of planning and managing marketing collateral including content for events, case studies, email campaigns, and sales support materials. Effectively manage the partner marketing budget to deliver to targets and approved budget, including planning and operationalising across relevant channels. Monitor and report on partner leads and performance tracking and campaign ROI, including marketing effectiveness and experimentation outcomes. Apply an experimentation mindset to marketing campaigns to drive, test, learn, and optimise. Conducting A/B testing across channels Work closely with sales leaders to help them plan and execute the go-to-market strategies that help them exceed their targets. Work directly with the UK event team to develop effective event marketing strategies that deliver high levels of attendance and engagement at key owned partner events and drive more effective lead capture post-event. Work with the Education and Content teams to develop training opportunities and programs that will drive growth and retention. What you'll bring with you A strategic B2B marketer with strong influencing skills Extensive experience in a high-growth environment Ideally experience of accounting/fintech Hands-on experience driving and delivering successful, end to end GTM (go to market) campaigns Experience of data-driven marketing with the ability to analyse and interpret campaign results and make solid strategic recommendations Attention to detail and high production standards You must be a natural innovator with a curious mind and a passion for the customer Excellent interpersonal and communication skills - including written and verbal presentation Why Xero? Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you'll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.