One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you! The Customer Service Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international key accounts. This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload and an excellent eye for attention to detail. Role Overview Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships. Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders. Ensure personal performance standards are met on a daily basis in line with KPIs, targets, values and behaviours. Interact with the Key Account Manager on a daily basis to support the development of action plans for Blue Chip clients within their portfolio. Ensure compliance is met by providing support with the export processes, couriers, and warehouse. Responsible for internal workload, including allocation and prioritisation of daily tasks, reporting for customers, and monitoring prices and exchange rates. Supporting the team with all export accounts. Undertake all necessary planning for any peak key promotional days. Benefits A healthy and achievable quarterly bonus based on team and company performance A commitment to your training and development Company contributory pension and life assurance scheme Flexible buy/sell holiday scheme Eye care vouchers Cycle to work scheme Fiat discount offer Free parking provided Essential Skills A customer-first approach with strong relationship-building skills Confidence in customer service principles, account management, and customer satisfaction Excellent telephone manner Ability to prioritise workload and multi-task Capability to demonstrate a high level of accuracy and attention to detail Good IT skills with a working knowledge of Microsoft Office Desirable Skills Knowledge of products/services would be a benefit but not necessary to this Customer Service Advisor role. About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Customer Service role today!
Apr 18, 2024
Full time
Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you! The Customer Service Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international key accounts. This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload and an excellent eye for attention to detail. Role Overview Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships. Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders. Ensure personal performance standards are met on a daily basis in line with KPIs, targets, values and behaviours. Interact with the Key Account Manager on a daily basis to support the development of action plans for Blue Chip clients within their portfolio. Ensure compliance is met by providing support with the export processes, couriers, and warehouse. Responsible for internal workload, including allocation and prioritisation of daily tasks, reporting for customers, and monitoring prices and exchange rates. Supporting the team with all export accounts. Undertake all necessary planning for any peak key promotional days. Benefits A healthy and achievable quarterly bonus based on team and company performance A commitment to your training and development Company contributory pension and life assurance scheme Flexible buy/sell holiday scheme Eye care vouchers Cycle to work scheme Fiat discount offer Free parking provided Essential Skills A customer-first approach with strong relationship-building skills Confidence in customer service principles, account management, and customer satisfaction Excellent telephone manner Ability to prioritise workload and multi-task Capability to demonstrate a high level of accuracy and attention to detail Good IT skills with a working knowledge of Microsoft Office Desirable Skills Knowledge of products/services would be a benefit but not necessary to this Customer Service Advisor role. About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Customer Service role today!
Role Purpose: To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible. The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard. The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed. Work Context: The post sits within Adult Social Care in the Comms & Ops service. The post will primarily support the C&O service ranging from front line teams and back office support teams.The role is a key part of the ASC Workforce Strategy & Business Support Team and will work with colleagues and stakeholders to ensure processes and procedures are maintained at all times. The role holder will also be expected to highlight and contribute to the continuous improvement needs of the team to ensure the team continues to effectively support the service. The role holder will support more senior staff by executing the detailed processes entailed in specific aspects of business, financial, facilities and HR administration and will be fully versed in all the procedures of their specialism. The role holder will be subject to supervision but will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day, timescales. Representative Accountabilities: Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and dispatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.Planning & Organising Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation. Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of nonstandard work.Finance/Resource Management Follow established ordering procedures to ensure adequate resources are available.Work with others Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues. Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.People Management Guide junior staff in duties to facilitate their development and ensure routines observed. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Experience and Personal Characteristics: Familiar with one or more of the specific processes used in the relevant discipline. Ability to apply relevant health and safety, equality and diversity, and other County/Service policies and procedures. Competent in a range of IT tools. Ability to work with others to improve customer service. Good written and oral communication skills with the ability to build sound relationships with customers. Good administrative /organisational and analytical skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Previous relevant work experience. Experience of maintaining business processes and systems. Ability to guide and support less experienced or more junior colleagues (for some roles). We are looking for a Senior Business Support Assistant to join our team. Our team manage a range of business, staffing and recruitment activities across the Adult Social Care Directorate, for and on behalf of our front line managers. This means they can focus on making a difference to the residents of Surrey. Our job profiles will tell you what you'll be doing, but more important to us is how you'll do it. We want people who are self-motivated and committed to working in partnership with others, from junior colleagues and peers to the most senior leaders in the council. The role is fast paced, but we offer a thorough induction and support program to help you learn new processes. Experience of administering and/or supporting an end-to-end recruitment process would be desirable but is not essential. We are looking for some who is committed and holds the value of being the best you can be on a day-to-day basis. You will need to be a strong administrator with an eye for detail and able to manage several processes at once and manage changing priorities and deadlines. Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Apr 18, 2024
Full time
Role Purpose: To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible. The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard. The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed. Work Context: The post sits within Adult Social Care in the Comms & Ops service. The post will primarily support the C&O service ranging from front line teams and back office support teams.The role is a key part of the ASC Workforce Strategy & Business Support Team and will work with colleagues and stakeholders to ensure processes and procedures are maintained at all times. The role holder will also be expected to highlight and contribute to the continuous improvement needs of the team to ensure the team continues to effectively support the service. The role holder will support more senior staff by executing the detailed processes entailed in specific aspects of business, financial, facilities and HR administration and will be fully versed in all the procedures of their specialism. The role holder will be subject to supervision but will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day, timescales. Representative Accountabilities: Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and dispatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.Planning & Organising Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation. Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of nonstandard work.Finance/Resource Management Follow established ordering procedures to ensure adequate resources are available.Work with others Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues. Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.People Management Guide junior staff in duties to facilitate their development and ensure routines observed. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Experience and Personal Characteristics: Familiar with one or more of the specific processes used in the relevant discipline. Ability to apply relevant health and safety, equality and diversity, and other County/Service policies and procedures. Competent in a range of IT tools. Ability to work with others to improve customer service. Good written and oral communication skills with the ability to build sound relationships with customers. Good administrative /organisational and analytical skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Previous relevant work experience. Experience of maintaining business processes and systems. Ability to guide and support less experienced or more junior colleagues (for some roles). We are looking for a Senior Business Support Assistant to join our team. Our team manage a range of business, staffing and recruitment activities across the Adult Social Care Directorate, for and on behalf of our front line managers. This means they can focus on making a difference to the residents of Surrey. Our job profiles will tell you what you'll be doing, but more important to us is how you'll do it. We want people who are self-motivated and committed to working in partnership with others, from junior colleagues and peers to the most senior leaders in the council. The role is fast paced, but we offer a thorough induction and support program to help you learn new processes. Experience of administering and/or supporting an end-to-end recruitment process would be desirable but is not essential. We are looking for some who is committed and holds the value of being the best you can be on a day-to-day basis. You will need to be a strong administrator with an eye for detail and able to manage several processes at once and manage changing priorities and deadlines. Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
C/C++ Engineer - £65,000-£75,000 C/C++ Engineer required to join a UK leading software house based in Stockport. They are looking for someone who enjoys problems solving working on large scale complex applications. They are a very established business who invest heavily in their talent. There will be an option for this role (Not a requirement) to receive full training/coaching in the JavaScript stack as well using React, Node etc) Essential Functions Development tasks for themselves and junior developers in their area ensure tickets are up to date within scrum boards All deliverables are met as per plans and specifications for the team Peer reviews of other developers software to ensure all committed code meets development standards Technical designs to satisfy business requirements Technical improvements and quality of the products with the product manager and development manager to help drive the product roadmap Essential skills Strong C++ Skills Jenkins or similar build tools Solid understanding of API design using SOAP and REST Understanding of networking concepts Cross platform environment - Windows, Linux, Web Platforms Debugging and problem diagnostics Scalable Real Time systems Good understanding of source control systems especially GIT Good understanding of automated testing techniques Click apply if interested!
Apr 18, 2024
Full time
C/C++ Engineer - £65,000-£75,000 C/C++ Engineer required to join a UK leading software house based in Stockport. They are looking for someone who enjoys problems solving working on large scale complex applications. They are a very established business who invest heavily in their talent. There will be an option for this role (Not a requirement) to receive full training/coaching in the JavaScript stack as well using React, Node etc) Essential Functions Development tasks for themselves and junior developers in their area ensure tickets are up to date within scrum boards All deliverables are met as per plans and specifications for the team Peer reviews of other developers software to ensure all committed code meets development standards Technical designs to satisfy business requirements Technical improvements and quality of the products with the product manager and development manager to help drive the product roadmap Essential skills Strong C++ Skills Jenkins or similar build tools Solid understanding of API design using SOAP and REST Understanding of networking concepts Cross platform environment - Windows, Linux, Web Platforms Debugging and problem diagnostics Scalable Real Time systems Good understanding of source control systems especially GIT Good understanding of automated testing techniques Click apply if interested!
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 with another increase in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Air Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Air Freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Air Freight Department: The Air Freight department specialises in delivering efficient and reliable air transportation solutions to customers. Their services include express delivery, charter services as well as specialising in handling perishable or hazardous goods and catering diverse shipment needs. Utilising DHL's vast global network and partnerships with major airlines, they offer comprehensive coverage and competitive rates. Their end-to-end solutions include customs clearance, documentation, and track-and-trace capabilities, ensuring real-time visibility of shipments. Committed to fast and secure delivery, the team focus on optimising transit times and minimising costs for customers. Click "Apply" and our recruitment team will be in touch! Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Apr 18, 2024
Full time
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 with another increase in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Air Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Air Freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Air Freight Department: The Air Freight department specialises in delivering efficient and reliable air transportation solutions to customers. Their services include express delivery, charter services as well as specialising in handling perishable or hazardous goods and catering diverse shipment needs. Utilising DHL's vast global network and partnerships with major airlines, they offer comprehensive coverage and competitive rates. Their end-to-end solutions include customs clearance, documentation, and track-and-trace capabilities, ensuring real-time visibility of shipments. Committed to fast and secure delivery, the team focus on optimising transit times and minimising costs for customers. Click "Apply" and our recruitment team will be in touch! Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 18, 2024
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you'll have previous experience of selling or assisting customers with purchases. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Ocean Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Ocean freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Ocean Freight Department: The Ocean Freight department specialise in managing the transportation of goods via ocean vessels across different trade lanes. Their services cover full container load (FCL) and less than container load (LCL) shipments, along with specialised solutions for temperature-controlled and oversized cargo. Collaborating closely with shipping lines, port authorities, and customs agencies, they ensure seamless operations and punctual delivery. Utilising DHL's extensive global network and advanced technology, they optimise routing, track shipments and offer end-to-end visibility for customers. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Apr 18, 2024
Full time
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Ocean Freight Operations Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in Ocean freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Ocean Freight Department: The Ocean Freight department specialise in managing the transportation of goods via ocean vessels across different trade lanes. Their services cover full container load (FCL) and less than container load (LCL) shipments, along with specialised solutions for temperature-controlled and oversized cargo. Collaborating closely with shipping lines, port authorities, and customs agencies, they ensure seamless operations and punctual delivery. Utilising DHL's extensive global network and advanced technology, they optimise routing, track shipments and offer end-to-end visibility for customers. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Job Title: Operations Executive Salary: £24,000 part-time salary (£28,125 full-time equivalent) Contract: Fixed term for 10 months Working hours: 32 hours per week, Monday to Friday flexible between 8am and 6pm Location: Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE) Start date: May The Post As Operations Executive, your responsibilities will include, but not limited to: Tenant Administration Assisting the Operations Manager with a range of tenant administration, including: Coordinating processes for tenants moving in and out, including liaison with tenants and with Sales, Property Management, Finance and IT teams, and issuing new leases and licences from standard templates Maintaining and updating templates of leases and licences Keeping tenants' electronic and paper records up-to-date Dealing with tenants' administrative queries Maintenance of building plans Issuing consents to sub-letting Preparing and maintaining procedure documents for tenant administrative processes Drafting terms within leases and licences, which are outside of the standard templates Assisting with non-financial aspects of the rent review process Coordinating the process for annual lease and licence renewals Development of Company's electronic Information system (Re-Leased) Assisting the Operations Manager with the development and implementation of the Re-Leased system Designing reports Assisting staff with importing / exporting data, producing reports Central purchasing contracts Mobile phones Lialse with the IT Manager for ordering new phones within policy Allocation of SIM cards Check invoices from suppliers are accurate and investigate unusual costs Utilities Liaise with property managers to obtain readings to update their utility spreadsheets Communicate with suppliers to ensure accurate billing Checking utility usage invoices and investigating unusual costs Other central contracts (photocopiers and sanitary bins) Dealing with annual contract renewals and obtaining best prices Liaising with Property Managers on requirements Approving invoices Maintaining electronic records of contracts Environmental Data Collection Liaise with property managers to obtain annual waste and Fgas data Maintain and update the waste and Fgas spreadsheets Supporting the Operations Executive with business rates administration Becoming familiar with business rates rules and practices Calculating business rates liability for each of our buildings and ensuring that the correct business rates are charged Identifying the most appropriate business rates treatment for new units/buildings Approving business rates invoices Notifying local authorities of changes of occupier and sorting out errors in billing Liaising with the Valuation Office over valuations and splitting of properties, as required Dealing with business rates queries from colleagues and tenants General duties General admin support to the department Drafting some communication materials Filing and any other administrative tasks as required Assist the Operations team in providing and delivering information to colleagues on roles and procedures Other responsibilities Working within the company's procedures and policies Working to improve the company's social and environmental objectives Other duties commensurate with the post Attendance at company-wide events, including the staff conference, company training, etc. Person Specification The successful candidate will: Be highly organised and efficient, with an ability to prioritise work within tight deadlines, to multi-task and to be flexible Have strong analytical skills Have a high level of attention to detail and precision, including having the aptitude and patience to sort out detailed problems from time to time Be able to act quickly and effectively and use initiative Have excellent oral and written communication skills in English, including the ability to communicate with customers on administrative details politely and effectively Be numerate and in particular be comfortable producing simple budgets and financial reports in Excel, analysing costs and income, and using percentages and similar intermediate-level functions in Excel Have a proven ability to be confidential Be skilled at using Microsoft software, especially Outlook, Word and Excel Have an aptitude for using databases Be committed to social and environmental issues Be considerate and comfortable working in a large, open-plan office. Contractual Details This is a fixed-term contract with a three-month probationary period. The post is part-time working 32 hours a week, Monday to Friday. The working hours will be between 8am and 6pm and are flexible according to business needs. The salary is £24,000 pro rata (£28,125 full-time equivalent). The role is based in Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE). Benefits include 25 days holiday entitlement, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Click Apply to be emailed information about how to complete your application.
Apr 18, 2024
Full time
Job Title: Operations Executive Salary: £24,000 part-time salary (£28,125 full-time equivalent) Contract: Fixed term for 10 months Working hours: 32 hours per week, Monday to Friday flexible between 8am and 6pm Location: Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE) Start date: May The Post As Operations Executive, your responsibilities will include, but not limited to: Tenant Administration Assisting the Operations Manager with a range of tenant administration, including: Coordinating processes for tenants moving in and out, including liaison with tenants and with Sales, Property Management, Finance and IT teams, and issuing new leases and licences from standard templates Maintaining and updating templates of leases and licences Keeping tenants' electronic and paper records up-to-date Dealing with tenants' administrative queries Maintenance of building plans Issuing consents to sub-letting Preparing and maintaining procedure documents for tenant administrative processes Drafting terms within leases and licences, which are outside of the standard templates Assisting with non-financial aspects of the rent review process Coordinating the process for annual lease and licence renewals Development of Company's electronic Information system (Re-Leased) Assisting the Operations Manager with the development and implementation of the Re-Leased system Designing reports Assisting staff with importing / exporting data, producing reports Central purchasing contracts Mobile phones Lialse with the IT Manager for ordering new phones within policy Allocation of SIM cards Check invoices from suppliers are accurate and investigate unusual costs Utilities Liaise with property managers to obtain readings to update their utility spreadsheets Communicate with suppliers to ensure accurate billing Checking utility usage invoices and investigating unusual costs Other central contracts (photocopiers and sanitary bins) Dealing with annual contract renewals and obtaining best prices Liaising with Property Managers on requirements Approving invoices Maintaining electronic records of contracts Environmental Data Collection Liaise with property managers to obtain annual waste and Fgas data Maintain and update the waste and Fgas spreadsheets Supporting the Operations Executive with business rates administration Becoming familiar with business rates rules and practices Calculating business rates liability for each of our buildings and ensuring that the correct business rates are charged Identifying the most appropriate business rates treatment for new units/buildings Approving business rates invoices Notifying local authorities of changes of occupier and sorting out errors in billing Liaising with the Valuation Office over valuations and splitting of properties, as required Dealing with business rates queries from colleagues and tenants General duties General admin support to the department Drafting some communication materials Filing and any other administrative tasks as required Assist the Operations team in providing and delivering information to colleagues on roles and procedures Other responsibilities Working within the company's procedures and policies Working to improve the company's social and environmental objectives Other duties commensurate with the post Attendance at company-wide events, including the staff conference, company training, etc. Person Specification The successful candidate will: Be highly organised and efficient, with an ability to prioritise work within tight deadlines, to multi-task and to be flexible Have strong analytical skills Have a high level of attention to detail and precision, including having the aptitude and patience to sort out detailed problems from time to time Be able to act quickly and effectively and use initiative Have excellent oral and written communication skills in English, including the ability to communicate with customers on administrative details politely and effectively Be numerate and in particular be comfortable producing simple budgets and financial reports in Excel, analysing costs and income, and using percentages and similar intermediate-level functions in Excel Have a proven ability to be confidential Be skilled at using Microsoft software, especially Outlook, Word and Excel Have an aptitude for using databases Be committed to social and environmental issues Be considerate and comfortable working in a large, open-plan office. Contractual Details This is a fixed-term contract with a three-month probationary period. The post is part-time working 32 hours a week, Monday to Friday. The working hours will be between 8am and 6pm and are flexible according to business needs. The salary is £24,000 pro rata (£28,125 full-time equivalent). The role is based in Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE). Benefits include 25 days holiday entitlement, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Click Apply to be emailed information about how to complete your application.
Searching for your next role in insolvency? This prestigious firm is looking to take on an ambitious Insolvency Administrator who has already gained some industry experience and is looking for a new challenge. With the business growing so rapidly nationally, the potential for career growth has never been higher - this team are especially keen to offer study support options for those who are eager to climb the ladder. Key Responsibilities : • Being able to work on several different assignments at one time. • Drafting all routine case correspondence and dealing with creditor telephone enquiries. • Problem solving and resolving client and director demands. • Using analytical skills to assess financial and other information to assist clients in understanding their affairs and needs; to identify opportunities to enhance value for stakeholders. • Ensuring all client work is carried out within the appropriate timescales through continual monitoring of case progression. • Working as a team with the other managers, directors and staff to ensure the department as a whole meets its objectives and all client demands are exceeded. • Understanding the insolvency act and appreciate key commercial aspects of insolvency companies. • Providing regular progress reports to senior staff including preparation of six-monthly case reviews. Requirements : • It is essential to have at least 2 years' experience within Insolvency and Restructuring for this position. • Strong communication skills and ability to work as part of a team. • Considering studying for ACA/ACCA or CPI/ICAEW Certificate in Insolvency Qualification desirable but not essential. • Experienced user of Microsoft Office and Outlook. If you want to work for a firm that will consistently put your career development first, don't hesitate to make an application today!
Apr 18, 2024
Full time
Searching for your next role in insolvency? This prestigious firm is looking to take on an ambitious Insolvency Administrator who has already gained some industry experience and is looking for a new challenge. With the business growing so rapidly nationally, the potential for career growth has never been higher - this team are especially keen to offer study support options for those who are eager to climb the ladder. Key Responsibilities : • Being able to work on several different assignments at one time. • Drafting all routine case correspondence and dealing with creditor telephone enquiries. • Problem solving and resolving client and director demands. • Using analytical skills to assess financial and other information to assist clients in understanding their affairs and needs; to identify opportunities to enhance value for stakeholders. • Ensuring all client work is carried out within the appropriate timescales through continual monitoring of case progression. • Working as a team with the other managers, directors and staff to ensure the department as a whole meets its objectives and all client demands are exceeded. • Understanding the insolvency act and appreciate key commercial aspects of insolvency companies. • Providing regular progress reports to senior staff including preparation of six-monthly case reviews. Requirements : • It is essential to have at least 2 years' experience within Insolvency and Restructuring for this position. • Strong communication skills and ability to work as part of a team. • Considering studying for ACA/ACCA or CPI/ICAEW Certificate in Insolvency Qualification desirable but not essential. • Experienced user of Microsoft Office and Outlook. If you want to work for a firm that will consistently put your career development first, don't hesitate to make an application today!
Ross Recruitment Associates Ltd
Liverpool, Merseyside
This growing business is gearing up for the next stage in it's development and is looking to recruit a Transport Planner. Based in Liverpool, this role will make best use of all your experience as the Company expands. Reporting into the Depot Manager this is an extremely busy role making best use of the company fleet to deliver goods OTIF as efficiently and profitably as possible. In order to be successful in this role you will have strong Transport Planning experience, great communication skills working with customers, drivers and colleagues alike. You must be highly organised, have strong problem solving skills, be able to work on your own initiative, be used to dealing with and managing drivers and compliance. The right type of person for this role will be inquisitive, confident in their skills and abilities, effective working under pressure, able to stand on their own two feet and can embrace change. This is a challenging opportunity to join a changing company that is expanding and striving to improve operational efficiency. For further information contact Ross Recruitment.
Apr 18, 2024
Full time
This growing business is gearing up for the next stage in it's development and is looking to recruit a Transport Planner. Based in Liverpool, this role will make best use of all your experience as the Company expands. Reporting into the Depot Manager this is an extremely busy role making best use of the company fleet to deliver goods OTIF as efficiently and profitably as possible. In order to be successful in this role you will have strong Transport Planning experience, great communication skills working with customers, drivers and colleagues alike. You must be highly organised, have strong problem solving skills, be able to work on your own initiative, be used to dealing with and managing drivers and compliance. The right type of person for this role will be inquisitive, confident in their skills and abilities, effective working under pressure, able to stand on their own two feet and can embrace change. This is a challenging opportunity to join a changing company that is expanding and striving to improve operational efficiency. For further information contact Ross Recruitment.
Life on the team We are now looking for an Inside Sales Senior Programme Lead, to join our (Operational Business Support & Development) OBSD team. The OBSD team are responsible for delivering education, training, and development alongside business advisory services for our Group Technology Sourcing (GTS) operational teams click apply for full job details
Apr 18, 2024
Full time
Life on the team We are now looking for an Inside Sales Senior Programme Lead, to join our (Operational Business Support & Development) OBSD team. The OBSD team are responsible for delivering education, training, and development alongside business advisory services for our Group Technology Sourcing (GTS) operational teams click apply for full job details
Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Full Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 300 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Apr 18, 2024
Full time
Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Full Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 300 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Job description Sales order Processor required in CV4!Temporary with a potential of becoming permanent Shift Monday - Thursday 08:30 to 16:30Friday 08:30 - 15:00 Office Based Salary: £12.56 per hour The Role You will need to be able to accurately record details of conversations, keeping systems up to date with developments and concluding any matters raised. You will keep the customers informed of the newest products, pricing and promotions, upselling products by ascertaining customer's needs and requirements. You will need to be able to relay to your manager feedback, to improve customer and staff experiences. You will have to meet monthly goals set by your manager and be able to show how this has been achieved increasing customer satisfaction and sales, which is your key objective. You will need to be well organised and work as part of a team offering support to your colleagues in all areas of the business. Liaise with customers. You are to keep customers informed as to the progress of their order especially in times of delay. You will be communicating with customers via phone, e-mail and web thus enhancing their service experience. You will need to ensure customers are put in touch with the correct department to meet their needs. You will need to focus on your attention to detail, be able to problem solve, be a skilled typist and good at multi-tasking. A people person, experience in customer service with good phone etiquette. The person Good Telephone Manner Microsoft 365 Previous Experience with CRM Systems (Desirable) Industry Knowledge (Desirable) Previous Experience using HubSpot (Desirable) Previous Experience using Sage (Desirable) If you're interested in this role, please give GI Group Coventry a call on or Email
Apr 18, 2024
Full time
Job description Sales order Processor required in CV4!Temporary with a potential of becoming permanent Shift Monday - Thursday 08:30 to 16:30Friday 08:30 - 15:00 Office Based Salary: £12.56 per hour The Role You will need to be able to accurately record details of conversations, keeping systems up to date with developments and concluding any matters raised. You will keep the customers informed of the newest products, pricing and promotions, upselling products by ascertaining customer's needs and requirements. You will need to be able to relay to your manager feedback, to improve customer and staff experiences. You will have to meet monthly goals set by your manager and be able to show how this has been achieved increasing customer satisfaction and sales, which is your key objective. You will need to be well organised and work as part of a team offering support to your colleagues in all areas of the business. Liaise with customers. You are to keep customers informed as to the progress of their order especially in times of delay. You will be communicating with customers via phone, e-mail and web thus enhancing their service experience. You will need to ensure customers are put in touch with the correct department to meet their needs. You will need to focus on your attention to detail, be able to problem solve, be a skilled typist and good at multi-tasking. A people person, experience in customer service with good phone etiquette. The person Good Telephone Manner Microsoft 365 Previous Experience with CRM Systems (Desirable) Industry Knowledge (Desirable) Previous Experience using HubSpot (Desirable) Previous Experience using Sage (Desirable) If you're interested in this role, please give GI Group Coventry a call on or Email
Your new company You will be working for a market-leading manufacturing business with ambitious growth plans over the next 5 years. Following on from multiple years of double-digit growth, this business is looking to be market leaders in its respective industry. Your new role You will be working as a Senior Procurement Manager for a large-scale manufacturing business located in South-West London. You will be responsible for building out and nurturing the crucial supplier base (both direct and indirect) that this business will rely on to continue its growth over the coming years. Supplier re-segmentation, development and transformation will be some of the key pillars you will be tasked with in your first year. You will take the lead on negotiating high risk and high dependency terms, while everyday procurement projects will be managed by the wider team/business. This business has a real commitment and focus on making their overall operations as sustainable and eco-friendly as possible, so expect to be working in tandem with key suppliers to achieve mutual ESG goals. What you'll need to succeed You will need to have an extensive procurement background, ideally across direct and indirect procurement. You should have experience of leading supplier transformation programmes historically and should have a proven ability to manage business critical supplier relationships. You should be able to confidently manage a variety of stakeholders with the ability to effectively challenge the status quo in a professional environment. You should be a driven and passionate procurement professional with a real desire to develop your career further. What you'll get in return You will receive a competitive base salary dependent upon your experience and relevance for the role. You will be entitled to 25 days of annual leave, a discretionary annual bonus, private health insurance and the ability to work abroad for 4 weeks of the year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
Your new company You will be working for a market-leading manufacturing business with ambitious growth plans over the next 5 years. Following on from multiple years of double-digit growth, this business is looking to be market leaders in its respective industry. Your new role You will be working as a Senior Procurement Manager for a large-scale manufacturing business located in South-West London. You will be responsible for building out and nurturing the crucial supplier base (both direct and indirect) that this business will rely on to continue its growth over the coming years. Supplier re-segmentation, development and transformation will be some of the key pillars you will be tasked with in your first year. You will take the lead on negotiating high risk and high dependency terms, while everyday procurement projects will be managed by the wider team/business. This business has a real commitment and focus on making their overall operations as sustainable and eco-friendly as possible, so expect to be working in tandem with key suppliers to achieve mutual ESG goals. What you'll need to succeed You will need to have an extensive procurement background, ideally across direct and indirect procurement. You should have experience of leading supplier transformation programmes historically and should have a proven ability to manage business critical supplier relationships. You should be able to confidently manage a variety of stakeholders with the ability to effectively challenge the status quo in a professional environment. You should be a driven and passionate procurement professional with a real desire to develop your career further. What you'll get in return You will receive a competitive base salary dependent upon your experience and relevance for the role. You will be entitled to 25 days of annual leave, a discretionary annual bonus, private health insurance and the ability to work abroad for 4 weeks of the year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Apr 18, 2024
Full time
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Are you ready for your next step as a Business Development Manager? Take a look below and apply if you feel you are suited for the role! Real Time Consultants are working with a software and services company who help universities and colleges. Salary - £40000-£50000 Hybrid - Bristol Based As a Business Development Manager, you will be: Working with the Head of Business Development to generate revenue from installed base clients Identification of opportunities, qualification to managing the sales cycle to successful close Writing proposals and solution selling Cold calling Ensuring the CRM is up to date for each account Liaise with clients and internal teams Responsible for executing approved marketing campaigns What you will be doing: Be responsible for revenue generation of the workforce product set, encompassing: Activity Based Costing Course and Module Costing TRAC Statutory Return for HE Sector Consultancy Services, Support Services, Management Service, Implementation Services C-Suite engagement Day to Day Activities: Identify and generate potential new leads Seek out new relationships with clients Producing proposals and converting to deals Provide weekly forecasts, keep an active and organised pipeline Being a productive and supportive member of the team Qualifications/Skills Educated to Degree Level Minimum of 2-years working within a business development role Proven delivery of targets The ability to sell products and services Business management skills Excellent verbal and written communication skills The ability to use your initiative Leadership skills Customer Service skills Persuading skills Ambition and desire to succeed If you would like to hear more about this opportunity, please apply, email (see below) or ring me
Apr 18, 2024
Full time
Are you ready for your next step as a Business Development Manager? Take a look below and apply if you feel you are suited for the role! Real Time Consultants are working with a software and services company who help universities and colleges. Salary - £40000-£50000 Hybrid - Bristol Based As a Business Development Manager, you will be: Working with the Head of Business Development to generate revenue from installed base clients Identification of opportunities, qualification to managing the sales cycle to successful close Writing proposals and solution selling Cold calling Ensuring the CRM is up to date for each account Liaise with clients and internal teams Responsible for executing approved marketing campaigns What you will be doing: Be responsible for revenue generation of the workforce product set, encompassing: Activity Based Costing Course and Module Costing TRAC Statutory Return for HE Sector Consultancy Services, Support Services, Management Service, Implementation Services C-Suite engagement Day to Day Activities: Identify and generate potential new leads Seek out new relationships with clients Producing proposals and converting to deals Provide weekly forecasts, keep an active and organised pipeline Being a productive and supportive member of the team Qualifications/Skills Educated to Degree Level Minimum of 2-years working within a business development role Proven delivery of targets The ability to sell products and services Business management skills Excellent verbal and written communication skills The ability to use your initiative Leadership skills Customer Service skills Persuading skills Ambition and desire to succeed If you would like to hear more about this opportunity, please apply, email (see below) or ring me
Contact Centre Manager Romford (Travel will be required to another site) £55,000 - £60,000 This is a key role in the senior management team with the primary purpose of the role to deliver service excellence for customers through engaging and effective management of the Customer Contact teams. You will lead, inspire, and drive the team performance through effective coaching to ensure a first-class service to our clients, client's customers and also assist our agents in the field. Deliver both Management and Client led KPI's to ensure we achieve targets set for the business across a range of activities, and to provide a target driven environment with a high spirit of achievement across the team and wider business. Essential: Extensive experience of leading a contact centre team up to 50 FTE across more than one location and/or home working. (Ideally B2B or B2C). Evidence of previous leadership and achieving results through others/driving performance improvement through effective coaching. Data savvy and analytical to identify trends in activity. Adaptable, flexible, resilient and a champion for change. Highly proficient in Microsoft Office, and utilisation of CRM systems. High levels of emotional intelligence and strong interpersonal skills. Strong communicator and proven ability to inspire, motivate, develop, and support colleagues. Direct line management of the Team Leaders and overall responsibility for the team members performance and development. Managing the recruitment of staff into the team and ensure that the recruitment footprint matches the team requirements based on the resource planning model. Ensure appropriate support and development of the new and existing team members to provide a high performing environment with dynamic capabilities. Other Information This is presently an office based full time role with a competitive salary, pension, and life insurance. Travel will be required between different locations (Romford & Nottinghamshire) You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
Apr 18, 2024
Full time
Contact Centre Manager Romford (Travel will be required to another site) £55,000 - £60,000 This is a key role in the senior management team with the primary purpose of the role to deliver service excellence for customers through engaging and effective management of the Customer Contact teams. You will lead, inspire, and drive the team performance through effective coaching to ensure a first-class service to our clients, client's customers and also assist our agents in the field. Deliver both Management and Client led KPI's to ensure we achieve targets set for the business across a range of activities, and to provide a target driven environment with a high spirit of achievement across the team and wider business. Essential: Extensive experience of leading a contact centre team up to 50 FTE across more than one location and/or home working. (Ideally B2B or B2C). Evidence of previous leadership and achieving results through others/driving performance improvement through effective coaching. Data savvy and analytical to identify trends in activity. Adaptable, flexible, resilient and a champion for change. Highly proficient in Microsoft Office, and utilisation of CRM systems. High levels of emotional intelligence and strong interpersonal skills. Strong communicator and proven ability to inspire, motivate, develop, and support colleagues. Direct line management of the Team Leaders and overall responsibility for the team members performance and development. Managing the recruitment of staff into the team and ensure that the recruitment footprint matches the team requirements based on the resource planning model. Ensure appropriate support and development of the new and existing team members to provide a high performing environment with dynamic capabilities. Other Information This is presently an office based full time role with a competitive salary, pension, and life insurance. Travel will be required between different locations (Romford & Nottinghamshire) You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
We have an exciting opportunity for a Deputy Manager to join us here at Buzz Bingo Poole. This role is working Full Time over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £32,000 depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Seek opportunities to recognise and appreciate those that go the extra mile Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment Evidence of bringing business awareness to decision making and understanding the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results. Applicants must be 18+
Apr 18, 2024
Full time
We have an exciting opportunity for a Deputy Manager to join us here at Buzz Bingo Poole. This role is working Full Time over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £32,000 depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Seek opportunities to recognise and appreciate those that go the extra mile Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment Evidence of bringing business awareness to decision making and understanding the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results. Applicants must be 18+
Sales Account Manager Salary £38,000-£45,000 (based on experience) plus uncapped commission - OTE £70,000 Based in Leeds LS10, West Yorkshire Permanent: Full Time Profile Our client, based on the outskirts of Leeds, has been established for over 25 years and is the largest specialist manufacturer of furniture for the UK Hospitality Industry. They manufacture and fit out Hotels with bespoke furniture for clients such as Hilton, Sheraton, IHG, Marriott & Hard Rock. They are looking for a self-measured, proactive, results orientated, and loyal Sales Account Manager to join our sales team. If you have experience or a background working in the furniture industry through sales, estimating or designing this could be for you. Job Purpose To account manage hotel groups and established customers to maximise future sales To win orders to supply furniture to prestigious hotel developments in the UK To build and maintain relationships with clients both existing and new. Develop client relationships ranging from international hotel groups & main contractors, to designers, hotel owners & project management companies. Responsibilities but not limited to: Reporting on accounts progress to management Maintain extensive knowledge of current market conditions Face to face meetings with prospective and current clients Following up on leads which you will generate and have provided Prospecting and acquiring new trade business accounts Research organizations and reach out to the appropriate person Quoting for and winning orders for Hotel Bedroom Furniture Reporting on accounts progress to management Phone calls to establish prospective clients to generate leads Essential Skills & qualification An ambitious, determined, self-starter Tenacity and drive to seek new business and exceed targets Willingness to learn about hotel furniture UK driving licence & willing to travel throughout the UK Experience of selling furniture is preferred but it is not essential. Excellent telephone manner and strong verbal and written communication skills Competent computer skills, and experience with Excel and CRM software would be preferred. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you are self-motivated, flexible and are looking to progress within a fantastic company, then please send your cv to apply for this Sales Account Manager role . This role has previously been advertised. please do not apply again as your details have already been considered INDLS
Apr 18, 2024
Full time
Sales Account Manager Salary £38,000-£45,000 (based on experience) plus uncapped commission - OTE £70,000 Based in Leeds LS10, West Yorkshire Permanent: Full Time Profile Our client, based on the outskirts of Leeds, has been established for over 25 years and is the largest specialist manufacturer of furniture for the UK Hospitality Industry. They manufacture and fit out Hotels with bespoke furniture for clients such as Hilton, Sheraton, IHG, Marriott & Hard Rock. They are looking for a self-measured, proactive, results orientated, and loyal Sales Account Manager to join our sales team. If you have experience or a background working in the furniture industry through sales, estimating or designing this could be for you. Job Purpose To account manage hotel groups and established customers to maximise future sales To win orders to supply furniture to prestigious hotel developments in the UK To build and maintain relationships with clients both existing and new. Develop client relationships ranging from international hotel groups & main contractors, to designers, hotel owners & project management companies. Responsibilities but not limited to: Reporting on accounts progress to management Maintain extensive knowledge of current market conditions Face to face meetings with prospective and current clients Following up on leads which you will generate and have provided Prospecting and acquiring new trade business accounts Research organizations and reach out to the appropriate person Quoting for and winning orders for Hotel Bedroom Furniture Reporting on accounts progress to management Phone calls to establish prospective clients to generate leads Essential Skills & qualification An ambitious, determined, self-starter Tenacity and drive to seek new business and exceed targets Willingness to learn about hotel furniture UK driving licence & willing to travel throughout the UK Experience of selling furniture is preferred but it is not essential. Excellent telephone manner and strong verbal and written communication skills Competent computer skills, and experience with Excel and CRM software would be preferred. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you are self-motivated, flexible and are looking to progress within a fantastic company, then please send your cv to apply for this Sales Account Manager role . This role has previously been advertised. please do not apply again as your details have already been considered INDLS
Fancy joining the UK's number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Retail Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 30 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Retail Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 30 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.