We are looking to speak with an SEO Copywriter seeking the next step in their career. This opportunity will be to work with a growing inhouse business that is focused on providing dedicated products to both business (B2B) and also consumer (B2C) markets. This will be working across various brands and product lines within the fast growing E-commerce group. This will be focused on creating engaging and persuasive copy for various digital channels, including website pages, blogs, product descriptions, email campaigns and more. You will research and implement SEO best practices to optimise content for search engines which will improve organic rankings and driving traffic. If you also have a close eye for SEO best practices and strong copy/content writing skills, we want to hear from you! What we are looking for: A candidate that can create engaging and persuasive copy for various digital channels Research and implement SEO best practices to optimise content Conduct thorough keyword research to identify relevant and high-traffic keywords that align with our business goals. Craft meta titles and meta descriptions Develop and maintain a consistent brand voice and tone across all written content. Stay up-to-date with industry trends and changes in SEO algorithms Work with the marketing team to brainstorm and execute content ideas that align with campaign objectives. Excellent writing skills with proven experience as a copywriter. Ecommerce experience Experience with SEO tools and analytics platforms (eg Google Analytics, Search Console, SEMrush, Moz). This could suit a previous marketer that has worked agency side and wants to focus inhouse, or equally someone who has also had success within Copy/SEO for a in-house E-commerce client team. Please use the apply button to submit your CV and be considered for this vacancy. Interviews will be planned during February/early March. Candidates will also be required to take part in a test if suitable for shortlisting.
Mar 29, 2024
Full time
We are looking to speak with an SEO Copywriter seeking the next step in their career. This opportunity will be to work with a growing inhouse business that is focused on providing dedicated products to both business (B2B) and also consumer (B2C) markets. This will be working across various brands and product lines within the fast growing E-commerce group. This will be focused on creating engaging and persuasive copy for various digital channels, including website pages, blogs, product descriptions, email campaigns and more. You will research and implement SEO best practices to optimise content for search engines which will improve organic rankings and driving traffic. If you also have a close eye for SEO best practices and strong copy/content writing skills, we want to hear from you! What we are looking for: A candidate that can create engaging and persuasive copy for various digital channels Research and implement SEO best practices to optimise content Conduct thorough keyword research to identify relevant and high-traffic keywords that align with our business goals. Craft meta titles and meta descriptions Develop and maintain a consistent brand voice and tone across all written content. Stay up-to-date with industry trends and changes in SEO algorithms Work with the marketing team to brainstorm and execute content ideas that align with campaign objectives. Excellent writing skills with proven experience as a copywriter. Ecommerce experience Experience with SEO tools and analytics platforms (eg Google Analytics, Search Console, SEMrush, Moz). This could suit a previous marketer that has worked agency side and wants to focus inhouse, or equally someone who has also had success within Copy/SEO for a in-house E-commerce client team. Please use the apply button to submit your CV and be considered for this vacancy. Interviews will be planned during February/early March. Candidates will also be required to take part in a test if suitable for shortlisting.
A career without limits Download Job Description As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Digital Product Lead Researcher The Digital Product & Experience team within British Airways is responsible for creating customer-facing products that are innovative, effective and will change the experience of flying for the better. We're building a first-class product team and are looking for a talented Digital Product Lead Researcher to join us. What you'll do: Lead UX Research: Plan and manage UX research projects across products, ensuring that research is aligned with and informed by the work of Analytics, Optimisation, and Customer Experience teams. Foster Research Excellence: Evolve research frameworks and assemble tools to enable efficient and frequent cycles of user feedback, managing and supporting the documentation of research and sharing with stakeholders. Guide Product Strategy with UX Insights: Inform the Digital Product Strategy with UX Research, initiating conversations at the inception of projects, running workshops, and managing stakeholders. Integrate Research with Multidisciplinary Teams: Work closely with designers, UX copywriters, product owners, analysts, and developers to execute research across all stages of the design process, championing the needs of users to ensure digital experiences exceed their expectations. What you'll bring to the team: Strategic Leadership: A problem solver at heart, you'll bring a strategic approach to identifying research opportunities and developing a research capability roadmap, supporting individual product stream roadmaps. Effective Communication: With excellent communication and interpersonal skills, you'll articulate research findings clearly, making actionable recommendations, and influencing stakeholders. Team Management and Development: Experience in line management and a track record of coaching, mentoring, and training junior teammates, fostering a collaborative and growth-oriented environment. User-Centric Advocacy: A strong advocate for users, you'll bring a user-focused mindset, questioning and validating decisions by proactively sharing observations and learnings with the product teams and the wider business. Your experience: Bachelor's Degree (or higher) in Psychology, Human-Computer Interaction, Anthropology, Product Design, or related fields, or relevant professional experience. 5+ years' experience working in a variety of sectors with a digital focus. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Mar 26, 2024
Full time
A career without limits Download Job Description As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Digital Product Lead Researcher The Digital Product & Experience team within British Airways is responsible for creating customer-facing products that are innovative, effective and will change the experience of flying for the better. We're building a first-class product team and are looking for a talented Digital Product Lead Researcher to join us. What you'll do: Lead UX Research: Plan and manage UX research projects across products, ensuring that research is aligned with and informed by the work of Analytics, Optimisation, and Customer Experience teams. Foster Research Excellence: Evolve research frameworks and assemble tools to enable efficient and frequent cycles of user feedback, managing and supporting the documentation of research and sharing with stakeholders. Guide Product Strategy with UX Insights: Inform the Digital Product Strategy with UX Research, initiating conversations at the inception of projects, running workshops, and managing stakeholders. Integrate Research with Multidisciplinary Teams: Work closely with designers, UX copywriters, product owners, analysts, and developers to execute research across all stages of the design process, championing the needs of users to ensure digital experiences exceed their expectations. What you'll bring to the team: Strategic Leadership: A problem solver at heart, you'll bring a strategic approach to identifying research opportunities and developing a research capability roadmap, supporting individual product stream roadmaps. Effective Communication: With excellent communication and interpersonal skills, you'll articulate research findings clearly, making actionable recommendations, and influencing stakeholders. Team Management and Development: Experience in line management and a track record of coaching, mentoring, and training junior teammates, fostering a collaborative and growth-oriented environment. User-Centric Advocacy: A strong advocate for users, you'll bring a user-focused mindset, questioning and validating decisions by proactively sharing observations and learnings with the product teams and the wider business. Your experience: Bachelor's Degree (or higher) in Psychology, Human-Computer Interaction, Anthropology, Product Design, or related fields, or relevant professional experience. 5+ years' experience working in a variety of sectors with a digital focus. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Coeliac UK currently has an exciting opportunity for a Digital Marketing and Communications Officer, to join our team in High Wycombe, with the option to regularly work from home by agreement with your line manager. You will join us on a full time , Maternity cover basis for 12-14 months . In return you will receive a competitive salary of £27,500-£30,500 per annum based on experience. Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease. The Digital Marketing and Communications Officer role: As our Digital Marketing and Communications Officer, you will plan, implement, and manage comprehensive email marketing strategies. You will analyse campaign outcomes, utilising data to inform future strategies and optimise engagement. Key responsibilities of the Digital Marketing and Communications Officer: Creating brilliant and engaging content, tailored to digital personas and audience types, to bring in new audiences and retain our established community Overseeing the curation of high-quality images to ensure all emails are visually appealing and resonate with our different audiences Writing content for all email marketing campaigns Collaborating with various teams to ensure that email content is engaging, brand-aligned, and drives the desired action Contributing to digital marketing strategy with tactics that deliver results Monitoring and reporting on email analytics Developing and maintaining segmentation strategies to tailor content to different audience segments effectively Planning and delivering email marketing strategy with a regular schedule of activity to grow our engaged audience with relevant and engaging content Managing our volume email marketing account and proactively provide support and training to colleagues Keeping abreast of consumer digital behaviour to identify new opportunities Essential experience, skills and knowledge required for the Digital Marketing and Communications Officer role: Experienced email marketer with at least 2 years experience Experience of bulk email management Analytical skills and responsive to data and applying its learnings Strategic thinker who can see the bigger picture whilst being operational Understanding of best practice in online marketing strategy Experience of website/CMS systems Use of Adobe suite Photoshop, InDesign, Illustrator, Premier Pro Excellent PC and web skills Understanding of stakeholder communications and digital personas First rate organisational skills Excellent attention to detail Confident copywriter and proofreader with excellent command of the English language If you would like to be considered as our Digital Marketing and Communications Officer , please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We d love to hear from you!
Mar 25, 2024
Contractor
Coeliac UK currently has an exciting opportunity for a Digital Marketing and Communications Officer, to join our team in High Wycombe, with the option to regularly work from home by agreement with your line manager. You will join us on a full time , Maternity cover basis for 12-14 months . In return you will receive a competitive salary of £27,500-£30,500 per annum based on experience. Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease. The Digital Marketing and Communications Officer role: As our Digital Marketing and Communications Officer, you will plan, implement, and manage comprehensive email marketing strategies. You will analyse campaign outcomes, utilising data to inform future strategies and optimise engagement. Key responsibilities of the Digital Marketing and Communications Officer: Creating brilliant and engaging content, tailored to digital personas and audience types, to bring in new audiences and retain our established community Overseeing the curation of high-quality images to ensure all emails are visually appealing and resonate with our different audiences Writing content for all email marketing campaigns Collaborating with various teams to ensure that email content is engaging, brand-aligned, and drives the desired action Contributing to digital marketing strategy with tactics that deliver results Monitoring and reporting on email analytics Developing and maintaining segmentation strategies to tailor content to different audience segments effectively Planning and delivering email marketing strategy with a regular schedule of activity to grow our engaged audience with relevant and engaging content Managing our volume email marketing account and proactively provide support and training to colleagues Keeping abreast of consumer digital behaviour to identify new opportunities Essential experience, skills and knowledge required for the Digital Marketing and Communications Officer role: Experienced email marketer with at least 2 years experience Experience of bulk email management Analytical skills and responsive to data and applying its learnings Strategic thinker who can see the bigger picture whilst being operational Understanding of best practice in online marketing strategy Experience of website/CMS systems Use of Adobe suite Photoshop, InDesign, Illustrator, Premier Pro Excellent PC and web skills Understanding of stakeholder communications and digital personas First rate organisational skills Excellent attention to detail Confident copywriter and proofreader with excellent command of the English language If you would like to be considered as our Digital Marketing and Communications Officer , please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We d love to hear from you!
Direct Marketing Fundraising Officer Do you want to make a difference and help drive donor engagement, boost campaign performance, and shape the future of fundraising? Join an award-winning fundraising team and use your skills to help change billions of lives! This is a hybrid working role which includes some amazing benefits. Position: Direct Marketing Fundraising Officer Location: Godalming, Surrey (hybrid working pattern, 2 days in the office) Hours: Full time (37 hours per week) Salary: £30,000 - £35,000 (depending upon skills and experience) Contract: Permanent Closing Date: 15th April 2024 The Role In this role, you'll manage the planning, execution, and optimisation of direct marketing campaigns, including key projects such as the Lottery and Raffle. Responsibilities will include collaboration both internally and with external agencies, ensuring campaigns are efficiently managed from conception through to delivery while prioritising cost-effectiveness. Reporting directly to the Direct Marketing Fundraising Manager, the primary objective is to support direct marketing initiatives and ensure the financial success of the fundraising program. About You To succeed in this role, you will need a combination of skills, experience, and personal qualities. These include proficiency in direct marketing campaign planning and creation, print and digital production management, and project and supplier management. Additionally, experience in developing prize-led giving content and campaigns is an advantage, as well as a track record of delivering full-funnel marketing communications, would be beneficial. Knowledge of digital marketing techniques, data marketing techniques, and CRM databases such as Salesforce would also be advantageous. You ll need to be a confident and creative communicator, a persuasive copywriter with excellent written English and grammar, and a strong team player. Attention to detail is essential. About the Organisation This international charity is the leading global farm animal welfare organisation and campaigns to end factory farming worldwide and are a growing a movement of people concerned about how industrial agriculture mistreats animals, impacts people, and is destroying our planet. Why work here? For animals, people and planet: the charity is on a mission to end factory farming and create a world where fresh air and sunshine are natural parts of any farming system. To expand your current skills, develop your career and make a difference to the lives of billions 45 minutes by train from London Waterloo, the international headquarters are in Godalming near Guildford, a picturesque market town on the banks of the River Wey. Work in a modern, bright open plan offices just two minutes walk from Godalming station Benefits Enjoy an enhanced annual leave of 25 days per year, along with bank holidays A comprehensive benefits package includes core offerings like Health Cash Back Plan MHFA support 24/7 PG access and Employee Assistance Programme Free onsite parking Optional savings schemes like the Cycle Benefit Scheme Embrace a fulfilling career that prioritises your well-being, while also enjoying Excellent Development opportunities Hybrid working model (dependant on role and location) A defined Contribution Pension Scheme Enhanced discretionary company sick pay Premium Subscription to Calm App Join the team and make a lasting impact, while being part of a workplace that values and supports you every step of the way. You will be asked to complete an online application form and upload your CV and covering letter outlining how you meet the person specification detailed in the Job Description. Please note that we reserve the right to commence interviews on a rolling programme. No agencies please. In order to comply with legal requirements, as part of the selection procedure we ask all potential employees to prove their eligibility to work in the UK. The charity is absolutely committed to providing equal opportunities for everyone regardless of their background and value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within the organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. You may also have experience in areas such as Direct Marketing, Direct Marketing Fundraiser, Direct Marketing Fundraising Officer, Direct Marketing Officer, Marketing Officer, Campaigns Officer, Digital Marketing, Digital Marketing Officer, Content Creator, Content Officer, Data Marketing, Marketing and Communications Officer, Communications Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Mar 25, 2024
Full time
Direct Marketing Fundraising Officer Do you want to make a difference and help drive donor engagement, boost campaign performance, and shape the future of fundraising? Join an award-winning fundraising team and use your skills to help change billions of lives! This is a hybrid working role which includes some amazing benefits. Position: Direct Marketing Fundraising Officer Location: Godalming, Surrey (hybrid working pattern, 2 days in the office) Hours: Full time (37 hours per week) Salary: £30,000 - £35,000 (depending upon skills and experience) Contract: Permanent Closing Date: 15th April 2024 The Role In this role, you'll manage the planning, execution, and optimisation of direct marketing campaigns, including key projects such as the Lottery and Raffle. Responsibilities will include collaboration both internally and with external agencies, ensuring campaigns are efficiently managed from conception through to delivery while prioritising cost-effectiveness. Reporting directly to the Direct Marketing Fundraising Manager, the primary objective is to support direct marketing initiatives and ensure the financial success of the fundraising program. About You To succeed in this role, you will need a combination of skills, experience, and personal qualities. These include proficiency in direct marketing campaign planning and creation, print and digital production management, and project and supplier management. Additionally, experience in developing prize-led giving content and campaigns is an advantage, as well as a track record of delivering full-funnel marketing communications, would be beneficial. Knowledge of digital marketing techniques, data marketing techniques, and CRM databases such as Salesforce would also be advantageous. You ll need to be a confident and creative communicator, a persuasive copywriter with excellent written English and grammar, and a strong team player. Attention to detail is essential. About the Organisation This international charity is the leading global farm animal welfare organisation and campaigns to end factory farming worldwide and are a growing a movement of people concerned about how industrial agriculture mistreats animals, impacts people, and is destroying our planet. Why work here? For animals, people and planet: the charity is on a mission to end factory farming and create a world where fresh air and sunshine are natural parts of any farming system. To expand your current skills, develop your career and make a difference to the lives of billions 45 minutes by train from London Waterloo, the international headquarters are in Godalming near Guildford, a picturesque market town on the banks of the River Wey. Work in a modern, bright open plan offices just two minutes walk from Godalming station Benefits Enjoy an enhanced annual leave of 25 days per year, along with bank holidays A comprehensive benefits package includes core offerings like Health Cash Back Plan MHFA support 24/7 PG access and Employee Assistance Programme Free onsite parking Optional savings schemes like the Cycle Benefit Scheme Embrace a fulfilling career that prioritises your well-being, while also enjoying Excellent Development opportunities Hybrid working model (dependant on role and location) A defined Contribution Pension Scheme Enhanced discretionary company sick pay Premium Subscription to Calm App Join the team and make a lasting impact, while being part of a workplace that values and supports you every step of the way. You will be asked to complete an online application form and upload your CV and covering letter outlining how you meet the person specification detailed in the Job Description. Please note that we reserve the right to commence interviews on a rolling programme. No agencies please. In order to comply with legal requirements, as part of the selection procedure we ask all potential employees to prove their eligibility to work in the UK. The charity is absolutely committed to providing equal opportunities for everyone regardless of their background and value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within the organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. You may also have experience in areas such as Direct Marketing, Direct Marketing Fundraiser, Direct Marketing Fundraising Officer, Direct Marketing Officer, Marketing Officer, Campaigns Officer, Digital Marketing, Digital Marketing Officer, Content Creator, Content Officer, Data Marketing, Marketing and Communications Officer, Communications Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: CRM Executive Reporting To: CRM Manager Location: London or Basingstoke (with travel to each office required) Berry Bros. & Rudd is more than 300 years old, but we never stand still. As the world's best and most trusted fine wine and spirits merchant, we are committed to helping our customers drink better, now and in the future. A career at Berry Bros. & Rudd is a unique and rewarding experience, combining the rich background of centuries of history with a modern family-owned culture, built on ambitious plans and with people at its heart. The job in a nutshell Working with the CRM Manager, this role helps to execute marketing activities and manage the customer base through BB&R's CRM platform, driving trade to our website and delivering exceptional end-to-end customer journeys. Responsible for the day-to-day activation of email campaigns, ensuring they are executed on time and on brief, this person optimises to ensure objectives are met and provides regular reporting on the performance of the campaigns and lifecycle management initiatives that are implemented. Who you will work with Internal: CRM Manager, Commercial Manager, Acquisition Manager, Digital Trading team, Customer Insights team, Marketing Campaign Managers, Copywriters, Designers, In-house Photographer and Customer Experience External: Various agencies What you will do Project manage the end-to-end process of briefing, developing, and setting up our Marketing email communications and core service messages within our CRM system. Become the subject matter expert for BB&R's CRM system, identifying opportunities to enhance our existing activities. Develop customer targeting for each of our Marketing campaigns to ensure we're speaking to the right customers at the right time with the right messaging. Provide recommendations to improve our customer lifecycle management initiatives based on analysis of the customer base in collaboration with the CRM Manager. Act as a key link between stakeholders across the Marketing, Commercial and Digital teams to help develop high quality campaigns for our customers. Feed into the campaign planning process to help ensure our campaigns are set up to deliver on our trade objectives and targets. Monitor and track performance of our email marketing campaigns using our channel platforms and website analytics, feeding reports into the weekly trading meetings. Play a key role in external agency relationships, ensuring they are aligned to our business objectives, customer lifecycle goals and commercial targets. Assist in wider strategic initiatives such as developing our customer interest surveys alongside the CRM Manager. What you will bring to the role Previous experience utilising CRM systems and the ability to use analytical skills to manage customer data and instruct segmentation, targeting and personalisation would be preferable. Ability to craft ideas into concise, well-structured proposals, plans, briefs, and reports. Excellent organisational skills, the ability to multi-task, prioritise and problem solve - as well as implement the best processes for the wider team to work to. Strong stakeholder management skills and the ability to influence at all levels. Proactive and enthusiastic approach, being ready to get stuck in and pick things up quickly. A passion for technologies and an eagerness to read and learn outside of the day-to-day role. An understanding of fine wine and spirits is preferable but not essential so long as you have a curiosity and willingness to learn. We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 12th April 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Mar 25, 2024
Full time
Job Title: CRM Executive Reporting To: CRM Manager Location: London or Basingstoke (with travel to each office required) Berry Bros. & Rudd is more than 300 years old, but we never stand still. As the world's best and most trusted fine wine and spirits merchant, we are committed to helping our customers drink better, now and in the future. A career at Berry Bros. & Rudd is a unique and rewarding experience, combining the rich background of centuries of history with a modern family-owned culture, built on ambitious plans and with people at its heart. The job in a nutshell Working with the CRM Manager, this role helps to execute marketing activities and manage the customer base through BB&R's CRM platform, driving trade to our website and delivering exceptional end-to-end customer journeys. Responsible for the day-to-day activation of email campaigns, ensuring they are executed on time and on brief, this person optimises to ensure objectives are met and provides regular reporting on the performance of the campaigns and lifecycle management initiatives that are implemented. Who you will work with Internal: CRM Manager, Commercial Manager, Acquisition Manager, Digital Trading team, Customer Insights team, Marketing Campaign Managers, Copywriters, Designers, In-house Photographer and Customer Experience External: Various agencies What you will do Project manage the end-to-end process of briefing, developing, and setting up our Marketing email communications and core service messages within our CRM system. Become the subject matter expert for BB&R's CRM system, identifying opportunities to enhance our existing activities. Develop customer targeting for each of our Marketing campaigns to ensure we're speaking to the right customers at the right time with the right messaging. Provide recommendations to improve our customer lifecycle management initiatives based on analysis of the customer base in collaboration with the CRM Manager. Act as a key link between stakeholders across the Marketing, Commercial and Digital teams to help develop high quality campaigns for our customers. Feed into the campaign planning process to help ensure our campaigns are set up to deliver on our trade objectives and targets. Monitor and track performance of our email marketing campaigns using our channel platforms and website analytics, feeding reports into the weekly trading meetings. Play a key role in external agency relationships, ensuring they are aligned to our business objectives, customer lifecycle goals and commercial targets. Assist in wider strategic initiatives such as developing our customer interest surveys alongside the CRM Manager. What you will bring to the role Previous experience utilising CRM systems and the ability to use analytical skills to manage customer data and instruct segmentation, targeting and personalisation would be preferable. Ability to craft ideas into concise, well-structured proposals, plans, briefs, and reports. Excellent organisational skills, the ability to multi-task, prioritise and problem solve - as well as implement the best processes for the wider team to work to. Strong stakeholder management skills and the ability to influence at all levels. Proactive and enthusiastic approach, being ready to get stuck in and pick things up quickly. A passion for technologies and an eagerness to read and learn outside of the day-to-day role. An understanding of fine wine and spirits is preferable but not essential so long as you have a curiosity and willingness to learn. We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 12th April 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of this BDM role is to support the Real Estate and Construction team to shape, drive and implement business development and marketing activity. The successful candidate will be expected to become a brand ambassador for BDO, with an inherent focus on helping us to differentiate the organisation within the marketplace. They will also be expected to report clearly the ROI on all of their marketing and business development activity. The role is London based but occasionally there may be a need to travel to other offices across the UK as it is a national role. In this role you will: Work closely with the National Head of Real Estate & Construction to design, develop and deliver the five year strategic plan and associated marketing & BD plan and projects. Act as a marketing & BD advisor on what core activity should be supported within agreed budgets, balancing output with ROI. Manage and monitor the sector budget to ensure marketing spend is accurately recorded, not overspent and used appropriately towards the strategic growth plan. Develop and optimise all marketing activity and ensure that its focus is centred on our managed clients and managed targets, whilst being rolled out to other clients and targets as broadly as possible. Liaise with relevant fee-earners to deliver content that is on message and to pre-agreed deadlines, using the support of the in-house digital copywriter or external content agency, where appropriate. Ensure national issues-based and solutions-led campaigns are followed up with local sector-focused partners and directors, with the support from regional BDMs. Support the sales pipeline by working with the partners and sales team to identify targets to pursue. Be proactive in bringing market trends and ideas to the business to help open doors to new work and qualify in new leads where opportunities are identified Identify and utilise PR opportunities and work with the Sector PR Manager to prepare content for press releases. You'll be someone with: A strong Marketing and BD skill set, commercial in approach and able to bring the marketing / BD plan to life. Experience in the real estate/construction sector. The ability to persuade, influence and challenge client-facing teams (incl. partners) in a constructive and collaborative manner and the ability to identify appropriate solutions and help partners to work together. The ability to hit the ground running. Strong project management skills and an ability to be flexible, prioritise and reprioritise workload and to delegate where necessary. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
Mar 22, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of this BDM role is to support the Real Estate and Construction team to shape, drive and implement business development and marketing activity. The successful candidate will be expected to become a brand ambassador for BDO, with an inherent focus on helping us to differentiate the organisation within the marketplace. They will also be expected to report clearly the ROI on all of their marketing and business development activity. The role is London based but occasionally there may be a need to travel to other offices across the UK as it is a national role. In this role you will: Work closely with the National Head of Real Estate & Construction to design, develop and deliver the five year strategic plan and associated marketing & BD plan and projects. Act as a marketing & BD advisor on what core activity should be supported within agreed budgets, balancing output with ROI. Manage and monitor the sector budget to ensure marketing spend is accurately recorded, not overspent and used appropriately towards the strategic growth plan. Develop and optimise all marketing activity and ensure that its focus is centred on our managed clients and managed targets, whilst being rolled out to other clients and targets as broadly as possible. Liaise with relevant fee-earners to deliver content that is on message and to pre-agreed deadlines, using the support of the in-house digital copywriter or external content agency, where appropriate. Ensure national issues-based and solutions-led campaigns are followed up with local sector-focused partners and directors, with the support from regional BDMs. Support the sales pipeline by working with the partners and sales team to identify targets to pursue. Be proactive in bringing market trends and ideas to the business to help open doors to new work and qualify in new leads where opportunities are identified Identify and utilise PR opportunities and work with the Sector PR Manager to prepare content for press releases. You'll be someone with: A strong Marketing and BD skill set, commercial in approach and able to bring the marketing / BD plan to life. Experience in the real estate/construction sector. The ability to persuade, influence and challenge client-facing teams (incl. partners) in a constructive and collaborative manner and the ability to identify appropriate solutions and help partners to work together. The ability to hit the ground running. Strong project management skills and an ability to be flexible, prioritise and reprioritise workload and to delegate where necessary. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
Coeliac UK currently has an exciting opportunity for a Digital Marketing and Communications Officer, to join our team in High Wycombe, with the option to regularly work from home by agreement with your line manager. You will join us on a full time , Maternity cover basis for 12-14 months . In return you will receive a competitive salary of £27,500-£30,500 per annum based on experience. Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease. The Digital Marketing and Communications Officer role: As our Digital Marketing and Communications Officer, you will plan, implement, and manage comprehensive email marketing strategies. You will analyse campaign outcomes, utilising data to inform future strategies and optimise engagement. Key responsibilities of the Digital Marketing and Communications Officer: Creating brilliant and engaging content, tailored to digital personas and audience types, to bring in new audiences and retain our established community Overseeing the curation of high-quality images to ensure all emails are visually appealing and resonate with our different audiences Writing content for all email marketing campaigns Collaborating with various teams to ensure that email content is engaging, brand-aligned, and drives the desired action Contributing to digital marketing strategy with tactics that deliver results Monitoring and reporting on email analytics Developing and maintaining segmentation strategies to tailor content to different audience segments effectively Planning and delivering email marketing strategy with a regular schedule of activity to grow our engaged audience with relevant and engaging content Managing our volume email marketing account and proactively provide support and training to colleagues Keeping abreast of consumer digital behaviour to identify new opportunities Essential experience, skills and knowledge required for the Digital Marketing and Communications Officer role: Experienced email marketer with at least 2 years experience Experience of bulk email management Analytical skills and responsive to data and applying its learnings Strategic thinker who can see the bigger picture whilst being operational Understanding of best practice in online marketing strategy Experience of website/CMS systems Use of Adobe suite Photoshop, InDesign, Illustrator, Premier Pro Excellent PC and web skills Understanding of stakeholder communications and digital personas First rate organisational skills Excellent attention to detail Confident copywriter and proofreader with excellent command of the English language If you would like to be considered as our Digital Marketing and Communications Officer , please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We d love to hear from you!
Mar 22, 2024
Contractor
Coeliac UK currently has an exciting opportunity for a Digital Marketing and Communications Officer, to join our team in High Wycombe, with the option to regularly work from home by agreement with your line manager. You will join us on a full time , Maternity cover basis for 12-14 months . In return you will receive a competitive salary of £27,500-£30,500 per annum based on experience. Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease. The Digital Marketing and Communications Officer role: As our Digital Marketing and Communications Officer, you will plan, implement, and manage comprehensive email marketing strategies. You will analyse campaign outcomes, utilising data to inform future strategies and optimise engagement. Key responsibilities of the Digital Marketing and Communications Officer: Creating brilliant and engaging content, tailored to digital personas and audience types, to bring in new audiences and retain our established community Overseeing the curation of high-quality images to ensure all emails are visually appealing and resonate with our different audiences Writing content for all email marketing campaigns Collaborating with various teams to ensure that email content is engaging, brand-aligned, and drives the desired action Contributing to digital marketing strategy with tactics that deliver results Monitoring and reporting on email analytics Developing and maintaining segmentation strategies to tailor content to different audience segments effectively Planning and delivering email marketing strategy with a regular schedule of activity to grow our engaged audience with relevant and engaging content Managing our volume email marketing account and proactively provide support and training to colleagues Keeping abreast of consumer digital behaviour to identify new opportunities Essential experience, skills and knowledge required for the Digital Marketing and Communications Officer role: Experienced email marketer with at least 2 years experience Experience of bulk email management Analytical skills and responsive to data and applying its learnings Strategic thinker who can see the bigger picture whilst being operational Understanding of best practice in online marketing strategy Experience of website/CMS systems Use of Adobe suite Photoshop, InDesign, Illustrator, Premier Pro Excellent PC and web skills Understanding of stakeholder communications and digital personas First rate organisational skills Excellent attention to detail Confident copywriter and proofreader with excellent command of the English language If you would like to be considered as our Digital Marketing and Communications Officer , please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We d love to hear from you!
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen. Creative Artworker (Junior Graphic Designer) Permanent Salary Guildford: £27,000 - £30,600 Hybrid working - up to 3 days per week from home Is creativity your life blood? Do you know what it takes to engage others with visually compelling material? Want to turn ideas into reality as part of a top team? At AQA we're entering an exciting new phase where as a Creative Artworker you will be at the heart of fresh design. You will support the creation and delivery of ambitious and engaging marketing campaign assets across all marketing channels. As part of the AQA Creative Studio, you will work on a wide variety of materials including corporate identity, advertising and promotional collateral, exhibition and display, brochures, newsletters, and specifications. Collaborating with the Marketing & Brand team, this role is crucial to creating connection and developing trust with our customers. Landscape: Reporting to the Marketing Planning Manager, you will become part of the AQA Creative Studio, working alongside two Graphic Designers and a Copywriter. The AQA Creative Studio sits within Marketing Operations. Activities: Work with the Marketing Planning Manager, Graphic Designers, and others on marketing campaign assets, advising on style, format and production. Produce a wide range of collateral that meets campaign briefs, and adheres to brand guidelines. Co-ordinate the development of an images/illustrations library. Organise and support creative direction on photo and filming shoots where appropriate. Support specification development processes, designing and updating AQA's specifications in line with Digital requirements and Curriculum changes. Work with colleagues in managing timescales and communicating with colleagues on progress and any potential delays. Work with the marketing teams to ensure that graphics used across all digital channels meet AQA brand requirements. Ensure templates are in place enabling other parts of the business to self-create materials for lower priority needs Need to know (to be successful in this role, you will need): Knowledge of delivery channels and understanding of most effective design approaches across these channels. In-depth knowledge and understanding of graphic design best practice and trends Creative industry knowledge and expertise - a broad understanding of the campaign environment and the creative elements that make up a fantastic campaign Creative thinker - able to turn campaign briefs into exciting ideas that stretch AQA's visual ways of delivering campaigns A confident communicator, both in person and in writing, the role requires significant networking within and outside the organisation. A pro-active approach with the ability to work in a team and independently. Benefits of working at AQA include, but are not limited to: A fun, supportive and open-minded team A generous pension scheme 25 days annual leave (which rises a day per year for up to five years) with the Bank Holidays and extra closure days over the Christmas period on top Flexible working 35 hour week Corporate access to a mindfulness and wellbeing programme CRE22 Recruitment Agencies We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary To support the creation and delivery of ambitious and engaging marketing campaign assets across all marketing channels. The Creative Artworker will work in the AQA Creative Studio, alongside Graphic Designers, and a Copywriter, and will work on a wide variety of materials including corporate identity, advertising and promotional collateral, exhibition and display, brochures, newsletters, and specifications. Collaborating with the Marketing & Brand team, this role is crucial to creating connection and developing trust with our customers.Activities: To work with the Marketing Planning Manager, Graphic Designers, and others on marketing campaign assets, advising on style, format and production. To produce a wide range of collateral that meets campaign briefs, and adheres to brand guidelines. To co-ordinate the development of an images/illustrations library. To organise and support creative direction on photo and filming shoots where appropriate. To support specification development processes, designing and updating AQA's specifications in line with Digital requirements and Curriculum changes. To work with colleagues in managing timescales and communicating with colleagues on progress and any potential delays. Work with the marketing teams to ensure that graphics used across all digital channels meet AQA brand requirements. To ensure templates are in place enable other parts of the business to self-create materials for lower priority needs Need to know (to be successful in this role, you will need to know): Knowledge of delivery channels and understanding of most effective design approaches across these channels. In-depth knowledge and understanding of graphic design best practice and trends Creative industry knowledge and expertise - a broad understanding of the campaign environment and the creative elements that make up a fantastic campaign Creative thinker - able to turn campaign briefs into exciting ideas that stretch AQA's visual ways of delivering campaigns A confident communicator, both in person and in writing, the role requires significant networking within and outside the organisation. Someone who is self-motivated and who can work well in a team and on their own.
Sep 23, 2022
Full time
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen. Creative Artworker (Junior Graphic Designer) Permanent Salary Guildford: £27,000 - £30,600 Hybrid working - up to 3 days per week from home Is creativity your life blood? Do you know what it takes to engage others with visually compelling material? Want to turn ideas into reality as part of a top team? At AQA we're entering an exciting new phase where as a Creative Artworker you will be at the heart of fresh design. You will support the creation and delivery of ambitious and engaging marketing campaign assets across all marketing channels. As part of the AQA Creative Studio, you will work on a wide variety of materials including corporate identity, advertising and promotional collateral, exhibition and display, brochures, newsletters, and specifications. Collaborating with the Marketing & Brand team, this role is crucial to creating connection and developing trust with our customers. Landscape: Reporting to the Marketing Planning Manager, you will become part of the AQA Creative Studio, working alongside two Graphic Designers and a Copywriter. The AQA Creative Studio sits within Marketing Operations. Activities: Work with the Marketing Planning Manager, Graphic Designers, and others on marketing campaign assets, advising on style, format and production. Produce a wide range of collateral that meets campaign briefs, and adheres to brand guidelines. Co-ordinate the development of an images/illustrations library. Organise and support creative direction on photo and filming shoots where appropriate. Support specification development processes, designing and updating AQA's specifications in line with Digital requirements and Curriculum changes. Work with colleagues in managing timescales and communicating with colleagues on progress and any potential delays. Work with the marketing teams to ensure that graphics used across all digital channels meet AQA brand requirements. Ensure templates are in place enabling other parts of the business to self-create materials for lower priority needs Need to know (to be successful in this role, you will need): Knowledge of delivery channels and understanding of most effective design approaches across these channels. In-depth knowledge and understanding of graphic design best practice and trends Creative industry knowledge and expertise - a broad understanding of the campaign environment and the creative elements that make up a fantastic campaign Creative thinker - able to turn campaign briefs into exciting ideas that stretch AQA's visual ways of delivering campaigns A confident communicator, both in person and in writing, the role requires significant networking within and outside the organisation. A pro-active approach with the ability to work in a team and independently. Benefits of working at AQA include, but are not limited to: A fun, supportive and open-minded team A generous pension scheme 25 days annual leave (which rises a day per year for up to five years) with the Bank Holidays and extra closure days over the Christmas period on top Flexible working 35 hour week Corporate access to a mindfulness and wellbeing programme CRE22 Recruitment Agencies We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary To support the creation and delivery of ambitious and engaging marketing campaign assets across all marketing channels. The Creative Artworker will work in the AQA Creative Studio, alongside Graphic Designers, and a Copywriter, and will work on a wide variety of materials including corporate identity, advertising and promotional collateral, exhibition and display, brochures, newsletters, and specifications. Collaborating with the Marketing & Brand team, this role is crucial to creating connection and developing trust with our customers.Activities: To work with the Marketing Planning Manager, Graphic Designers, and others on marketing campaign assets, advising on style, format and production. To produce a wide range of collateral that meets campaign briefs, and adheres to brand guidelines. To co-ordinate the development of an images/illustrations library. To organise and support creative direction on photo and filming shoots where appropriate. To support specification development processes, designing and updating AQA's specifications in line with Digital requirements and Curriculum changes. To work with colleagues in managing timescales and communicating with colleagues on progress and any potential delays. Work with the marketing teams to ensure that graphics used across all digital channels meet AQA brand requirements. To ensure templates are in place enable other parts of the business to self-create materials for lower priority needs Need to know (to be successful in this role, you will need to know): Knowledge of delivery channels and understanding of most effective design approaches across these channels. In-depth knowledge and understanding of graphic design best practice and trends Creative industry knowledge and expertise - a broad understanding of the campaign environment and the creative elements that make up a fantastic campaign Creative thinker - able to turn campaign briefs into exciting ideas that stretch AQA's visual ways of delivering campaigns A confident communicator, both in person and in writing, the role requires significant networking within and outside the organisation. Someone who is self-motivated and who can work well in a team and on their own.
Excellent remote opportunity for a Social Media Coordinator to join the Customer Communications Team Social Media Coordinator Reading- Remote Housing £32,233 PA I am working with a fantastic Housing Association based in Reading. This role will be working with the Communications Manager in the Customer Engagement Team to help manage and deliver the social media planning and implementing strategy, customer communications, creative, copy and design with a strong focus on digital communications. Responsibilities: Content design and writing for web, and understands how to get good quality, accessible information to an audience quickly and effectively A great planner, scheduling content for customers which is right for the season, business priorities and customers needs Managing customer queries on social media, and driven to provide answers to complicated problems Really creatively minded, bringing fun and engagement to a range of subjects, from boilers to black history month Passionate about measuring success and using customer feedback to improve the organisation is doing Great at building relationships with colleagues and customers, to make the customer experience feel seamless Motivated by the thought of joining a supportive team that loves working with each other Personal Profile Experience in a communications background, with a focus on social media Excellent copywriter with content planning and scheduling The ability to engage with internal and external stakeholders in the organisation to create engaging communications, as well as improve overall customer service Social media scheduling experience This role would best suit a Social Media Officer, Communications Officer, Communications Executive or Communications Assistant. This housing association has fantastic benefits, including 33 days holiday, share-to-buy housing schemes for employee's, and excellent pensions. If you are looking please contact Chloe Williams on or Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 20, 2022
Full time
Excellent remote opportunity for a Social Media Coordinator to join the Customer Communications Team Social Media Coordinator Reading- Remote Housing £32,233 PA I am working with a fantastic Housing Association based in Reading. This role will be working with the Communications Manager in the Customer Engagement Team to help manage and deliver the social media planning and implementing strategy, customer communications, creative, copy and design with a strong focus on digital communications. Responsibilities: Content design and writing for web, and understands how to get good quality, accessible information to an audience quickly and effectively A great planner, scheduling content for customers which is right for the season, business priorities and customers needs Managing customer queries on social media, and driven to provide answers to complicated problems Really creatively minded, bringing fun and engagement to a range of subjects, from boilers to black history month Passionate about measuring success and using customer feedback to improve the organisation is doing Great at building relationships with colleagues and customers, to make the customer experience feel seamless Motivated by the thought of joining a supportive team that loves working with each other Personal Profile Experience in a communications background, with a focus on social media Excellent copywriter with content planning and scheduling The ability to engage with internal and external stakeholders in the organisation to create engaging communications, as well as improve overall customer service Social media scheduling experience This role would best suit a Social Media Officer, Communications Officer, Communications Executive or Communications Assistant. This housing association has fantastic benefits, including 33 days holiday, share-to-buy housing schemes for employee's, and excellent pensions. If you are looking please contact Chloe Williams on or Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
ROLE: Senior Visual Designer Fantastic opportunity to join a tech company based in London Key Responsibilities - Designing 2D and 3D assets- Collaborate with Producers, Copywriters and the Head of Brand and Creative to create work that will amplify the brand- Creative ideation - Create the brand's design and visual identify - all the way from strategy to execution- Stay aware of emerging trends and help to inform the wider team Skills & Experience - Proven experience in brand development and crafting a brand's design and visual identity, from strategy to execution- Extensive experience with motion design as well as static images- Strong presentations skills and ability to support your ideas- Strong experience working with Adobe CC suite (Illustrator, Indesign, Photoshop, After effects)- Solid skills in Sketch, Invision/prototyping and other relevant tools Personal Attributes - Driven to make great work- Fantastic eye for detail - Conscientious- Self-motivated Salary & Benefits - £55-70k - Flexible working- Private medical insurance- Gym allowance Location: London If you would like a confidential chat about this role or your next career move, then please get in contact with me: Major Players are the UK's leading digital, marketing, creative and tech talent agency. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.At Major Players, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and meaningful change to our partners, candidates and employees. For further information visit: diversity-equity-inclusion/.
Sep 19, 2022
Full time
ROLE: Senior Visual Designer Fantastic opportunity to join a tech company based in London Key Responsibilities - Designing 2D and 3D assets- Collaborate with Producers, Copywriters and the Head of Brand and Creative to create work that will amplify the brand- Creative ideation - Create the brand's design and visual identify - all the way from strategy to execution- Stay aware of emerging trends and help to inform the wider team Skills & Experience - Proven experience in brand development and crafting a brand's design and visual identity, from strategy to execution- Extensive experience with motion design as well as static images- Strong presentations skills and ability to support your ideas- Strong experience working with Adobe CC suite (Illustrator, Indesign, Photoshop, After effects)- Solid skills in Sketch, Invision/prototyping and other relevant tools Personal Attributes - Driven to make great work- Fantastic eye for detail - Conscientious- Self-motivated Salary & Benefits - £55-70k - Flexible working- Private medical insurance- Gym allowance Location: London If you would like a confidential chat about this role or your next career move, then please get in contact with me: Major Players are the UK's leading digital, marketing, creative and tech talent agency. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.At Major Players, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and meaningful change to our partners, candidates and employees. For further information visit: diversity-equity-inclusion/.
Job Purpose: To support the Digital Content manager in technical and content SEO. Owning the original content strategy, content SEO roadmap and creation of content in CMS, delivering against the agreed strategies with regular structured reporting. The role will also support the Content Assistant with the day to day creation and management of the online channels to support the wider commercial team and business objectives. Key Accountabilities: Responsible for creating and managing original content strategy (film, promotion, seasonal campaigns, loyalty) to drive online KPIs and SEO, working closely with external copywriters and agencies. Responsible in creating and managing original content in CMS inline with agreed strategy. Responsible for site evergreen content SEO Optimisation Roadmap and delivery. Manage SemRUSH, Google Search Console and Google Analytics to ensure the relevant data is being gathered and monitored, carrying out regular audits. Produce regular reporting on activity against agreed targets. Work with Content Assistant to source and manage key website and digital content as agreed against website content strategy, keeping the day to day operation of the website moving when needed. Support other teams in the Commercial Department to meet their objectives utilising the website and online assets Complete other relevant tasks, as and when required. Key Skills: Excellent understanding of SEO best practice Excellent attention to detail Excellent team and stakeholder managements skills Awareness of HTML and CSS knowledge Experience with CMS, Google Analytics and Google Tag Manager Proven ability to work well within a team and in a busy environment Good copy writing and English language skills Effective in problem analysis and willing to make decisions, render judgements and take action Interest and knowledge of the film industry is essential Living Our Values: Fun-Passion: I bring energy and enthusiasm to every working day (even the busiest ones) Trust-Respect: I keep my promises to guests and colleagues - people can rely on me to do what I say I will Quality-Service: I take pride in delivering high quality work, crisp detailed plans and I always execute projects to a high standard Co-operation-Accountability: I take responsibility for my role within the team and ownership of my actions Strategic Leadership: I work closely with colleagues across the business to improve performance and share innovative new approaches Inspirational Leadership: I'm energised and self-motivated and encourage those around me to be the same Change Leadership: I am demanding, determined and 100% committed to delivering
Feb 23, 2022
Full time
Job Purpose: To support the Digital Content manager in technical and content SEO. Owning the original content strategy, content SEO roadmap and creation of content in CMS, delivering against the agreed strategies with regular structured reporting. The role will also support the Content Assistant with the day to day creation and management of the online channels to support the wider commercial team and business objectives. Key Accountabilities: Responsible for creating and managing original content strategy (film, promotion, seasonal campaigns, loyalty) to drive online KPIs and SEO, working closely with external copywriters and agencies. Responsible in creating and managing original content in CMS inline with agreed strategy. Responsible for site evergreen content SEO Optimisation Roadmap and delivery. Manage SemRUSH, Google Search Console and Google Analytics to ensure the relevant data is being gathered and monitored, carrying out regular audits. Produce regular reporting on activity against agreed targets. Work with Content Assistant to source and manage key website and digital content as agreed against website content strategy, keeping the day to day operation of the website moving when needed. Support other teams in the Commercial Department to meet their objectives utilising the website and online assets Complete other relevant tasks, as and when required. Key Skills: Excellent understanding of SEO best practice Excellent attention to detail Excellent team and stakeholder managements skills Awareness of HTML and CSS knowledge Experience with CMS, Google Analytics and Google Tag Manager Proven ability to work well within a team and in a busy environment Good copy writing and English language skills Effective in problem analysis and willing to make decisions, render judgements and take action Interest and knowledge of the film industry is essential Living Our Values: Fun-Passion: I bring energy and enthusiasm to every working day (even the busiest ones) Trust-Respect: I keep my promises to guests and colleagues - people can rely on me to do what I say I will Quality-Service: I take pride in delivering high quality work, crisp detailed plans and I always execute projects to a high standard Co-operation-Accountability: I take responsibility for my role within the team and ownership of my actions Strategic Leadership: I work closely with colleagues across the business to improve performance and share innovative new approaches Inspirational Leadership: I'm energised and self-motivated and encourage those around me to be the same Change Leadership: I am demanding, determined and 100% committed to delivering
We have an opportunity for a forward-thinking Digital Copywriting Editor to join a team of copywriters and content creators. Our ideal candidate is someone that can write and proofread with a high level of proficiency while also being a creative individual who can put forward ideas for improvement. As well as being a fantastic writer, we need somebody that can work across a number of formats to improve the flow and UX of our websites and who isn't shy about providing feedback and suggestions within the team. About Us We are a successful e-commerce company with over 20 websites across a number of industries, including healthcare, personal protective equipment, medical, sports and fitness products. We are constantly launching websites and moving into new sectors. In order to fulfil our goal of growing our customer base and influence, we require talented writers who can craft high quality content. We have a strong belief in the power of great content and we back up this belief by maintaining a vibrant team of creative individuals. Now we are looking for another enthusiastic and capable copywriter to add to our family! Show Us How Good You Are With 10 Bullet Points To prove how good your writing is, we require you to send us 10 bullet points describing why you are perfect for the role, along with your current CV: Include your 10 bullet points in the cover note area of the email making sure that they are preceded by the words "My 10 Bullet Points", or, If you are having trouble modifying that area, please put them at the very top of your CV with the title "My 10 Bullet Points". If you don't provide the 10 bullet points, we cannot progress your application. What will the Digital Copywriting Editor role include? Writing SEO-rich product listings and articles for our website Proofreading and editing junior copywriters' work for mistakes and tone and providing constructive feedback Helping to optimise content (through both copy and design) to increase conversions Working with graphic designers to create eye-catching and appropriately-positioned banners to increase website usability Providing ideas on general marketing, e.g. emails, new blogs, and social media posts Helping to continuously develop the style and format of content on our sites What Are We Looking For? What we need in a Digital Copywriting Editor: Impeccable written and spoken English, with a flair for writing direct, stylish and easily-understood copy A careful eye for detail and proofreading, including grammar, syntax and spelling Previous experience in digital copywriting, content or marketing with knowledge of SEO best practices The ability to provide feedback in a direct and constructive manner Excellent communication skills, both written and verbal, with a good phone manner A good eye for graphical presentation and the ability to work alongside graphic designers to produce eye-catching content A proactive approach to improving content as well as being able to come up with creative solutions to problems A decent level of maths proficiency, including the ability to perform simple sums mentally The ability to work on your own without direct supervision with both speed and accuracy An adaptable style to suit different target audiences while keeping to a style guide What we would like in a candidate: Previous experience with e-commerce Previous professional editing and proofreading experience Knowledge of HTML Strong Excel and data analysis skills Experience with marketing emails (especially via MailChimp) Previous experience with UX copywriting and content design Experience using Google Analytics and Google Ads Experience using various Social Media platforms and knowing web best-practices What Can We Offer You? A creative role in an established and growing company where you can learn from experienced editors and have an immediate and direct impact Regular team outings for team building and socialising both within the content team and within the business at large, including a Christmas and summer party Beers, sweets and chocolates on a Friday 28 days of holiday with an extra holiday day for each year of work (up to an additional 5 holidays) The working hours of this Digital Copywriting Editor role are 9.00am to 5.30pm Monday to Friday (37.5 paid working hours per week). In return you will receive a salary of between £25,018.50 and £30,010.50 per annum (£12.83 to £15.39 per hour) depending upon your ability and previous relevant experience. How Do I Apply? To progress your application to the next stage, we require you to complete a small challenge to prove that you have a good eye for detail and excellent writing skills; we would like you to send us 10 bullet points describing why you are perfect for the role along with your current CV. If you are having trouble including 10 bullet points in your application, we recommend appending them to your CV. Please note that no cover letter is required and we will not consider any candidates that do not complete 10 bullets. We look forward to seeing what you come up with! Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Feb 22, 2022
Full time
We have an opportunity for a forward-thinking Digital Copywriting Editor to join a team of copywriters and content creators. Our ideal candidate is someone that can write and proofread with a high level of proficiency while also being a creative individual who can put forward ideas for improvement. As well as being a fantastic writer, we need somebody that can work across a number of formats to improve the flow and UX of our websites and who isn't shy about providing feedback and suggestions within the team. About Us We are a successful e-commerce company with over 20 websites across a number of industries, including healthcare, personal protective equipment, medical, sports and fitness products. We are constantly launching websites and moving into new sectors. In order to fulfil our goal of growing our customer base and influence, we require talented writers who can craft high quality content. We have a strong belief in the power of great content and we back up this belief by maintaining a vibrant team of creative individuals. Now we are looking for another enthusiastic and capable copywriter to add to our family! Show Us How Good You Are With 10 Bullet Points To prove how good your writing is, we require you to send us 10 bullet points describing why you are perfect for the role, along with your current CV: Include your 10 bullet points in the cover note area of the email making sure that they are preceded by the words "My 10 Bullet Points", or, If you are having trouble modifying that area, please put them at the very top of your CV with the title "My 10 Bullet Points". If you don't provide the 10 bullet points, we cannot progress your application. What will the Digital Copywriting Editor role include? Writing SEO-rich product listings and articles for our website Proofreading and editing junior copywriters' work for mistakes and tone and providing constructive feedback Helping to optimise content (through both copy and design) to increase conversions Working with graphic designers to create eye-catching and appropriately-positioned banners to increase website usability Providing ideas on general marketing, e.g. emails, new blogs, and social media posts Helping to continuously develop the style and format of content on our sites What Are We Looking For? What we need in a Digital Copywriting Editor: Impeccable written and spoken English, with a flair for writing direct, stylish and easily-understood copy A careful eye for detail and proofreading, including grammar, syntax and spelling Previous experience in digital copywriting, content or marketing with knowledge of SEO best practices The ability to provide feedback in a direct and constructive manner Excellent communication skills, both written and verbal, with a good phone manner A good eye for graphical presentation and the ability to work alongside graphic designers to produce eye-catching content A proactive approach to improving content as well as being able to come up with creative solutions to problems A decent level of maths proficiency, including the ability to perform simple sums mentally The ability to work on your own without direct supervision with both speed and accuracy An adaptable style to suit different target audiences while keeping to a style guide What we would like in a candidate: Previous experience with e-commerce Previous professional editing and proofreading experience Knowledge of HTML Strong Excel and data analysis skills Experience with marketing emails (especially via MailChimp) Previous experience with UX copywriting and content design Experience using Google Analytics and Google Ads Experience using various Social Media platforms and knowing web best-practices What Can We Offer You? A creative role in an established and growing company where you can learn from experienced editors and have an immediate and direct impact Regular team outings for team building and socialising both within the content team and within the business at large, including a Christmas and summer party Beers, sweets and chocolates on a Friday 28 days of holiday with an extra holiday day for each year of work (up to an additional 5 holidays) The working hours of this Digital Copywriting Editor role are 9.00am to 5.30pm Monday to Friday (37.5 paid working hours per week). In return you will receive a salary of between £25,018.50 and £30,010.50 per annum (£12.83 to £15.39 per hour) depending upon your ability and previous relevant experience. How Do I Apply? To progress your application to the next stage, we require you to complete a small challenge to prove that you have a good eye for detail and excellent writing skills; we would like you to send us 10 bullet points describing why you are perfect for the role along with your current CV. If you are having trouble including 10 bullet points in your application, we recommend appending them to your CV. Please note that no cover letter is required and we will not consider any candidates that do not complete 10 bullets. We look forward to seeing what you come up with! Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
We are looking for an exciting and compelling Junior Digital Copywriter to join our team of copywriters and content creators. Our ideal candidate is a writer that is both creative and productive, balancing quality with quantity. The successful candidate will be versatile enough to write long-form articles and product descriptions as well as punchy, eye-catching copy. As well as being a great writer, we need copywriters with the ability to make complicated or technical topics easy for our audience to understand. About Us We are a successful e-commerce company with over 20 websites across a number of industries, including healthcare, personal protective equipment, medical, sports and fitness products. We are constantly launching websites and moving into new sectors. In order to fulfil our goal of growing our customer base and influence, we require talented writers who can craft high quality copy. We have a strong belief in the power of great content and we back up this belief by maintaining a vibrant team of creative individuals. Now we are looking for another enthusiastic and capable digital copywriter to add to our family! Show Us How Good You Are With 10 Bullet Points To prove how good your writing is, we require you to send us 10 bullet points describing why you are perfect for the role along with your current CV: Include your 10 bullet points in the cover note area of the email making sure that they are preceded by the words "My 10 Bullet Points", or, If you are having trouble modifying that area, please put them at the very top of your CV with the title "My 10 Bullet Points". If you don't provide the 10 bullet points, we cannot progress your application. What will the Junior Digital Copywriter role include? Adding products to the website, including writing compelling and comprehensive descriptions quickly and accurately Writing blogs and other ad hoc pieces of copy as the business requires Liaising with suppliers for product data, images, prices and any other relevant information to improve your listings Collating all product information, data, and specifications provided by suppliers and manufacturers Optimising copy for search engines (SEO) Resizing and editing product images Calculating retail prices from trade price information to ensure healthy profit margins What Are We Looking For? What we need in a Junior Digital Copywriter: A creative individual who is keen to develop their writing skills A passion for the written word and exceptional written communication Fluency in English with a high proficiency in grammar, syntax and punctuation Polite phone manner and the ability to communicate confidently with our suppliers The ability to focus on tasks without micro-management A writer that can create high-quality content quickly and efficiently The ability to respond positively to criticism and adapt writing to fit our house style What we would like in a candidate: Previous copywriting / marketing experience Previous office experience in any capacity Degree-level education (especially in a related subject) Good head for figures and a strong grasp of maths, especially with regards to calculating percentages (calculators and training provided) Previous experience with SEO (training is provided) Experience with pay-per-click (PPC) advertising What Can We Offer You? A creative role in an established and growing company where you can learn from experienced copywriters and have an immediate and direct impact Regular team outings for team building and socialising both within the content team and within the business at large Beers, sweets and chocolates on a Friday An extra holiday day for each year of work (up to an additional 5 holidays) Christmas and summer party Free tea and coffee The working hours of this Junior Digital Copywriter role are 9.00am to 5.30pm Monday to Friday (37.5 paid working hours per week). In return you will receive a salary of between £21,547.50 and £23,010 per annum (£11.05 to £11.80 per hour) depending upon your ability and previous relevant experience. How Do I Apply? To progress your application to the next stage, we require you to complete a small challenge to prove that you have a good eye for detail and excellent writing skills; we would like you to send us 10 bullet points describing why you are perfect for the role along with your current CV. Include your 10 bullet points in the cover note area of the email making sure that they are preceded by the words "My 10 Bullet Points", or, If you are having trouble modifying that area, please put them at the very top of your CV with the title "My 10 Bullet Points". That's all we need; your 10 bullet points and your CV. We look forward to seeing what you come up with! The job title of 'Junior' relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Feb 22, 2022
Full time
We are looking for an exciting and compelling Junior Digital Copywriter to join our team of copywriters and content creators. Our ideal candidate is a writer that is both creative and productive, balancing quality with quantity. The successful candidate will be versatile enough to write long-form articles and product descriptions as well as punchy, eye-catching copy. As well as being a great writer, we need copywriters with the ability to make complicated or technical topics easy for our audience to understand. About Us We are a successful e-commerce company with over 20 websites across a number of industries, including healthcare, personal protective equipment, medical, sports and fitness products. We are constantly launching websites and moving into new sectors. In order to fulfil our goal of growing our customer base and influence, we require talented writers who can craft high quality copy. We have a strong belief in the power of great content and we back up this belief by maintaining a vibrant team of creative individuals. Now we are looking for another enthusiastic and capable digital copywriter to add to our family! Show Us How Good You Are With 10 Bullet Points To prove how good your writing is, we require you to send us 10 bullet points describing why you are perfect for the role along with your current CV: Include your 10 bullet points in the cover note area of the email making sure that they are preceded by the words "My 10 Bullet Points", or, If you are having trouble modifying that area, please put them at the very top of your CV with the title "My 10 Bullet Points". If you don't provide the 10 bullet points, we cannot progress your application. What will the Junior Digital Copywriter role include? Adding products to the website, including writing compelling and comprehensive descriptions quickly and accurately Writing blogs and other ad hoc pieces of copy as the business requires Liaising with suppliers for product data, images, prices and any other relevant information to improve your listings Collating all product information, data, and specifications provided by suppliers and manufacturers Optimising copy for search engines (SEO) Resizing and editing product images Calculating retail prices from trade price information to ensure healthy profit margins What Are We Looking For? What we need in a Junior Digital Copywriter: A creative individual who is keen to develop their writing skills A passion for the written word and exceptional written communication Fluency in English with a high proficiency in grammar, syntax and punctuation Polite phone manner and the ability to communicate confidently with our suppliers The ability to focus on tasks without micro-management A writer that can create high-quality content quickly and efficiently The ability to respond positively to criticism and adapt writing to fit our house style What we would like in a candidate: Previous copywriting / marketing experience Previous office experience in any capacity Degree-level education (especially in a related subject) Good head for figures and a strong grasp of maths, especially with regards to calculating percentages (calculators and training provided) Previous experience with SEO (training is provided) Experience with pay-per-click (PPC) advertising What Can We Offer You? A creative role in an established and growing company where you can learn from experienced copywriters and have an immediate and direct impact Regular team outings for team building and socialising both within the content team and within the business at large Beers, sweets and chocolates on a Friday An extra holiday day for each year of work (up to an additional 5 holidays) Christmas and summer party Free tea and coffee The working hours of this Junior Digital Copywriter role are 9.00am to 5.30pm Monday to Friday (37.5 paid working hours per week). In return you will receive a salary of between £21,547.50 and £23,010 per annum (£11.05 to £11.80 per hour) depending upon your ability and previous relevant experience. How Do I Apply? To progress your application to the next stage, we require you to complete a small challenge to prove that you have a good eye for detail and excellent writing skills; we would like you to send us 10 bullet points describing why you are perfect for the role along with your current CV. Include your 10 bullet points in the cover note area of the email making sure that they are preceded by the words "My 10 Bullet Points", or, If you are having trouble modifying that area, please put them at the very top of your CV with the title "My 10 Bullet Points". That's all we need; your 10 bullet points and your CV. We look forward to seeing what you come up with! The job title of 'Junior' relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Job title - Copywriter (UX Writer) Location - London Start date - ASAP Contract - 9 Months The Content Studio sits within Digital Messaging Experience & Sales (DMES) and is responsible for managing HSBC's public websites (PWS) for Wealth and Personal Banking (WPB) globally and secure content on multiple platforms. The UX Writer is responsible for working with the different cross-functional teams across our wider Digital teams. They are required to work collaboratively with our Experience Design team, Product and Analysis teams to create clear, consistent and market-leading content for our products and features. As part of a global team covering all HSBC locations, the role holder will be required to work effectively to create content to improve user experience by providing feedback on current trends and inconsistencies, complemented with the journey flow, design purpose and business objectives. Key Accountabilities: Creating clear, concise and market-leading English content, suitable for communication with international audiences from a variety of backgrounds, for all devices supported by the global operation. Support production of high-quality and accurate copy across print, digital and social channels for products and services Optimise and reconfigure existing internal and external communications to adhere to UX best practice. QC/QA own and teams work, assisting colleagues by proofing output as required. Work across a variety of projects, ensuring adequate and appropriate prioritisation. Ensure all content presents an accurate overview of brand and is aligned to brand guidelines/tone etc. Ensure consistency both within and across documents, brands and sub brands. Communicate effectively with stakeholders at a local, regional and global level Identify opportunities from a copy standpoint to improve our customers' digital experience Local market stakeholders - Business Lead, DMES, local Legal and Compliance teams Regional stakeholders - Cross-functional teams, DMES, and Marketing Global stakeholder - Experience Design, Global DMES, Global Content, Global Product and Global Public Website Other stakeholders - Risk, Legal, Regulatory Compliance, IT and Dynamic Platform Be an effective team player through communication, performance management, development plans and reward/recognition practices. Cultivate an environment that supports diversity and reflects the HSBC brand. Build a culture of continuous improvement in customer experience and functionality deployment Seeks opportunities to integrate, simplify and streamline activity through involvement of teams in the geographic and functional matrix. Build collaborative relationships with relevant teams at a local, regional and global level Proactively share best practice and knowledge around UX writing and content management with relevant teams, providing insight and recommendations as appropriate Oversee Quality Control in output Identification of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate. Responsible for overall delivery Knowledge and Experience: English copywriting qualifications or equivalent Experience of User Centred Design methodology and its practical implementation Experience and knowledge of delivering digital best practice in areas such as content management and accessibility is advantageous Experienced in multi-channel content creation (web, print, mobile, tablet) Familiar with the use of tools including Confluence, JIRA or Adobe Experience Manager Innovative - the ability to approach things differently or do different things to deliver goals Strong communication skills, both written and verbal, to explain complex or technical issues in plain English Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities, including the ability to communicate technical issues, resolve differences and influence stakeholders Good time management and ability to prioritise projects and tasks accordingly High levels of resilience and self-motivation. Experience in finance, banking or a regulated industry is advantageous If you are relevant or interested please don't delay, apply now.
Dec 09, 2021
Full time
Job title - Copywriter (UX Writer) Location - London Start date - ASAP Contract - 9 Months The Content Studio sits within Digital Messaging Experience & Sales (DMES) and is responsible for managing HSBC's public websites (PWS) for Wealth and Personal Banking (WPB) globally and secure content on multiple platforms. The UX Writer is responsible for working with the different cross-functional teams across our wider Digital teams. They are required to work collaboratively with our Experience Design team, Product and Analysis teams to create clear, consistent and market-leading content for our products and features. As part of a global team covering all HSBC locations, the role holder will be required to work effectively to create content to improve user experience by providing feedback on current trends and inconsistencies, complemented with the journey flow, design purpose and business objectives. Key Accountabilities: Creating clear, concise and market-leading English content, suitable for communication with international audiences from a variety of backgrounds, for all devices supported by the global operation. Support production of high-quality and accurate copy across print, digital and social channels for products and services Optimise and reconfigure existing internal and external communications to adhere to UX best practice. QC/QA own and teams work, assisting colleagues by proofing output as required. Work across a variety of projects, ensuring adequate and appropriate prioritisation. Ensure all content presents an accurate overview of brand and is aligned to brand guidelines/tone etc. Ensure consistency both within and across documents, brands and sub brands. Communicate effectively with stakeholders at a local, regional and global level Identify opportunities from a copy standpoint to improve our customers' digital experience Local market stakeholders - Business Lead, DMES, local Legal and Compliance teams Regional stakeholders - Cross-functional teams, DMES, and Marketing Global stakeholder - Experience Design, Global DMES, Global Content, Global Product and Global Public Website Other stakeholders - Risk, Legal, Regulatory Compliance, IT and Dynamic Platform Be an effective team player through communication, performance management, development plans and reward/recognition practices. Cultivate an environment that supports diversity and reflects the HSBC brand. Build a culture of continuous improvement in customer experience and functionality deployment Seeks opportunities to integrate, simplify and streamline activity through involvement of teams in the geographic and functional matrix. Build collaborative relationships with relevant teams at a local, regional and global level Proactively share best practice and knowledge around UX writing and content management with relevant teams, providing insight and recommendations as appropriate Oversee Quality Control in output Identification of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate. Responsible for overall delivery Knowledge and Experience: English copywriting qualifications or equivalent Experience of User Centred Design methodology and its practical implementation Experience and knowledge of delivering digital best practice in areas such as content management and accessibility is advantageous Experienced in multi-channel content creation (web, print, mobile, tablet) Familiar with the use of tools including Confluence, JIRA or Adobe Experience Manager Innovative - the ability to approach things differently or do different things to deliver goals Strong communication skills, both written and verbal, to explain complex or technical issues in plain English Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities, including the ability to communicate technical issues, resolve differences and influence stakeholders Good time management and ability to prioritise projects and tasks accordingly High levels of resilience and self-motivation. Experience in finance, banking or a regulated industry is advantageous If you are relevant or interested please don't delay, apply now.
An exciting opportunity has arisen for a CRM (Customer Relationship Marketing) Assistant to join our client, a leading global FMCG company with Brands such as Dove, Knorr, Persil & Magnum, based at their prestigious facility in Leatherhead. This is a full-time temporary role to last for 12 months, working a 36.25-hour week, to start ASAP. This role is paying between £32,800-£38,000 per annum, pro rata, depending on experience. The role will be working in the Leatherhead office 2 days a week (Monday- Wednesday) This is a great moment to join the family and have the opportunity to work side by side with the most loved brands like Dove, Simple, Persil and many others. You will be part of the Digital Transformation Team working across our Digital Hubs alongside many different specialists from different sides of the digital world like SEO, analytics, design, websites, ecomm, copywriting. The CRM/PRM assistant will help brands with newsletter programmes and strategies that leverage the engagement and loyalty of our consumers. The PRM assistant will also support brands with Data Acquisition campaigns like Competitions and Coupons. Working close to different specialists, the PRM Assistant will execute the CRM processes, manage briefs, connecting with different teams in order to get the content created according to specs and good practices. Responsibilities Responsible for Email Builder tool management - this is our user-friendly CRM platform where we build the emails prior campaign delivery. Email Production - support brand teams reviewing and adapting Email briefs and creating Email templates based on the JTBD applying CRM best practices. Responsibilities involved: Briefing copywriter and designer with Brand brief and a template structure suggested by you. Keep close contact with Ops Managers who are responsible to manage team capacity. Populate the final template - with copy and assets - and manage stakeholders' approval. Manage the Email Broadcast Calendar respecting our multiple deadlines. CRM Content Strategy - Bring your experience and ideas supporting the creation of relevantPRM content calendars and strategies. You will work with Content Strategist, Brand teams and Community Managers in order to propose a concise content calendar to brands managed by you. Identify relevant cultural moments Support business calendar Combine social and media calendars with PRM Foment Test and learn agenda Email Campaign Admin - Management of Email campaigns expenses making sure we keep track of all expenses with our agencies. Campaign Reporting - Regular campaign reports: Email and Data Acquisition campaigns. Skills required FMCG background an advantage 2 years experience working with CRM or email marketing essential Experience in managing different brands at the same time is an advantage Experience with CRM/email marketing campaigns Experience in managing different stakeholders internally Strong teamwork skills
Dec 09, 2021
Full time
An exciting opportunity has arisen for a CRM (Customer Relationship Marketing) Assistant to join our client, a leading global FMCG company with Brands such as Dove, Knorr, Persil & Magnum, based at their prestigious facility in Leatherhead. This is a full-time temporary role to last for 12 months, working a 36.25-hour week, to start ASAP. This role is paying between £32,800-£38,000 per annum, pro rata, depending on experience. The role will be working in the Leatherhead office 2 days a week (Monday- Wednesday) This is a great moment to join the family and have the opportunity to work side by side with the most loved brands like Dove, Simple, Persil and many others. You will be part of the Digital Transformation Team working across our Digital Hubs alongside many different specialists from different sides of the digital world like SEO, analytics, design, websites, ecomm, copywriting. The CRM/PRM assistant will help brands with newsletter programmes and strategies that leverage the engagement and loyalty of our consumers. The PRM assistant will also support brands with Data Acquisition campaigns like Competitions and Coupons. Working close to different specialists, the PRM Assistant will execute the CRM processes, manage briefs, connecting with different teams in order to get the content created according to specs and good practices. Responsibilities Responsible for Email Builder tool management - this is our user-friendly CRM platform where we build the emails prior campaign delivery. Email Production - support brand teams reviewing and adapting Email briefs and creating Email templates based on the JTBD applying CRM best practices. Responsibilities involved: Briefing copywriter and designer with Brand brief and a template structure suggested by you. Keep close contact with Ops Managers who are responsible to manage team capacity. Populate the final template - with copy and assets - and manage stakeholders' approval. Manage the Email Broadcast Calendar respecting our multiple deadlines. CRM Content Strategy - Bring your experience and ideas supporting the creation of relevantPRM content calendars and strategies. You will work with Content Strategist, Brand teams and Community Managers in order to propose a concise content calendar to brands managed by you. Identify relevant cultural moments Support business calendar Combine social and media calendars with PRM Foment Test and learn agenda Email Campaign Admin - Management of Email campaigns expenses making sure we keep track of all expenses with our agencies. Campaign Reporting - Regular campaign reports: Email and Data Acquisition campaigns. Skills required FMCG background an advantage 2 years experience working with CRM or email marketing essential Experience in managing different brands at the same time is an advantage Experience with CRM/email marketing campaigns Experience in managing different stakeholders internally Strong teamwork skills
Flatraterecruitment Group Ltd
Manchester, Lancashire
My client is a multi-award-winning UK-based integrated B2B marketing agency offering a comprehensive range of services, from strategy, design and digital through to PR/social and exhibitions as well as automation and tech stack insights. With offices in Manchester and Cambridge, the company has a range of scientific and industrial clients as far afield as Canada and Australia. They help science-based companies and industrial manufacturers articulate complex technical messages and communicate better with their customers and prospects across a variety of channels both in the UK and on an international scale. The company has excellent transport links, based on King Street in Manchester City Centre. There is an excellent culture with regular social events and internal activities. This is a fast-growing company with an international outlook and a dynamic and exciting working environment, including regular award nominations and wins. Due to continued growth they are looking to recruit a Junior Graphic Designer in the Manchester City Centre office. Applications are requested to send a link to their portfolio, this can be included in the CV or a PDF document. In return a competitive Salary of between £18,000 -£20,000 is on offer, hours are 35 hours a week Monday to Friday (9:00am to 5:00pm) Holidays: 25 days + bank holidays Description of role: The principal duties of the Junior Graphic Designer are as follows: Interpreting the client's business needs and developing a concept to suit their purpose Estimating the time required to complete the work Thinking creatively to produce new ideas and concepts Using innovation to redefine a design brief Presenting finalised ideas and concepts to Creative Manager Playing a key role in international B2B projects alongside other designers Own autonomy on some projects - flexibility of a smaller agency offers opportunities to take the design lead at times Bringing a creative edge to B2B industries Proofreading to produce accurate and high-quality work Contributing ideas and design artwork to the overall brief Working on designs across multiple content streams for Traditional and Digital Marketing Developing graphic concepts for a range of marketing materials including website design, brochures, logos/ branding and html e-mails; Working as part of a team with Managing Director, digital marketing experts, web developers, PR copywriters, photographers, printers, suppliers and other graphic designers; Constantly updating Creative Manager on job progress Required skills: Ideally 12 months in-house or agency experience but graduate applications are also welcomed You will be proficient in the Adobe Creative Suite A keen eye for detail is a must Ability to work on multiple projects simultaneously Basic After Effects skills would be a bonus Creative thinking to produce new ideas and concepts The ability to redefine a design brief within the constraints of cost and time The ability to work on own initiative and to work well under pressure Ability to demonstrate attention to detail Ability to work as an individual and as part of a team Excellent customer service and communication skills A positive attitude and pro-active approach to solving problems Personal development and training: On-going training and development to enhance core skills and involvement in projects out of the job description where appropriate. If this sounds like you apply today. This vacancy is being advertised by flatraterecruiting, the UK's leading Online Recruitment Agency. At flatraterecruiting we work differently to most recruiters, every time you apply to one of our vacancies, your CV goes through to the hiring manager to review. The hiring manager will then make the decision on your application and contact you directly. By applying you are giving your consent for us to process your application and pass on your details to our client for review for this vacancy only.
Apr 02, 2021
Full time
My client is a multi-award-winning UK-based integrated B2B marketing agency offering a comprehensive range of services, from strategy, design and digital through to PR/social and exhibitions as well as automation and tech stack insights. With offices in Manchester and Cambridge, the company has a range of scientific and industrial clients as far afield as Canada and Australia. They help science-based companies and industrial manufacturers articulate complex technical messages and communicate better with their customers and prospects across a variety of channels both in the UK and on an international scale. The company has excellent transport links, based on King Street in Manchester City Centre. There is an excellent culture with regular social events and internal activities. This is a fast-growing company with an international outlook and a dynamic and exciting working environment, including regular award nominations and wins. Due to continued growth they are looking to recruit a Junior Graphic Designer in the Manchester City Centre office. Applications are requested to send a link to their portfolio, this can be included in the CV or a PDF document. In return a competitive Salary of between £18,000 -£20,000 is on offer, hours are 35 hours a week Monday to Friday (9:00am to 5:00pm) Holidays: 25 days + bank holidays Description of role: The principal duties of the Junior Graphic Designer are as follows: Interpreting the client's business needs and developing a concept to suit their purpose Estimating the time required to complete the work Thinking creatively to produce new ideas and concepts Using innovation to redefine a design brief Presenting finalised ideas and concepts to Creative Manager Playing a key role in international B2B projects alongside other designers Own autonomy on some projects - flexibility of a smaller agency offers opportunities to take the design lead at times Bringing a creative edge to B2B industries Proofreading to produce accurate and high-quality work Contributing ideas and design artwork to the overall brief Working on designs across multiple content streams for Traditional and Digital Marketing Developing graphic concepts for a range of marketing materials including website design, brochures, logos/ branding and html e-mails; Working as part of a team with Managing Director, digital marketing experts, web developers, PR copywriters, photographers, printers, suppliers and other graphic designers; Constantly updating Creative Manager on job progress Required skills: Ideally 12 months in-house or agency experience but graduate applications are also welcomed You will be proficient in the Adobe Creative Suite A keen eye for detail is a must Ability to work on multiple projects simultaneously Basic After Effects skills would be a bonus Creative thinking to produce new ideas and concepts The ability to redefine a design brief within the constraints of cost and time The ability to work on own initiative and to work well under pressure Ability to demonstrate attention to detail Ability to work as an individual and as part of a team Excellent customer service and communication skills A positive attitude and pro-active approach to solving problems Personal development and training: On-going training and development to enhance core skills and involvement in projects out of the job description where appropriate. If this sounds like you apply today. This vacancy is being advertised by flatraterecruiting, the UK's leading Online Recruitment Agency. At flatraterecruiting we work differently to most recruiters, every time you apply to one of our vacancies, your CV goes through to the hiring manager to review. The hiring manager will then make the decision on your application and contact you directly. By applying you are giving your consent for us to process your application and pass on your details to our client for review for this vacancy only.