Purpose of the Role The role of the Assistant Estate Manager is to support the Estate Manager in their role to ensure the overall smooth running of the buildings and estate. This includes supporting in the recruitment and training of site-staff whilst maintaining a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Working alongside the Estates Manager, the post holder will undertake the following: Act as a site co-ordinator for on-site works and contractor/client/client representative site visits Manage contractor site access and permits to work for service provider contracts, proactively ensuring the maintenance of sound working relationships and tight standards of financial and contract management. Managing the use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Liaise with Clients, tenants and leaseholders to ensure compliance Undertake site checks across all common areas of the buildings and estate on a regular basis having regard for state of repair Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. Ensure compliance at all times with operational standards Deputise for the Estates Manager in their absence Safety & Security Ensure that the day-to-day running of the buildings and estate is effective and efficient. Ensure that all personnel complete duties to the highest standard and are well presented. Keep service areas in a clean, tidy and secure condition and control vehicular traffic in these areas. Ensure all accidents and near misses are recorded and attend to any serious incidents that occur. Control and re-order first aid kit supplies ensuring that there are sufficient staff are on site to administer first aid as and when needed. Ensure that fire and health and safety regulations are adhered to in all buildings by inspection, checking the signs, advising on defects, improvements required, etc. Monitor and maintain Health and Safety Records in accordance with the frequency required by the site Health and Safety manual. Walk the public areas on a regular basis throughout the day checking on cleanliness, maintenance, landscaping etc. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Liaise with tenants/Leaseholders/Client and the Police in any reported incidents on site. Ensure that all insurance risk control requirements and, where appropriate, recommendations, are undertaken. Ensure that daily checks are undertaken of the common areas of the estate and buildings and that all necessary remedial works are undertaken within a reasonable time period. Where remedial works are required immediately, the area in question must be cordoned off and made safe for all visitors, tenants, etc. Ensure that all health and safety and insurance details are updated and kept on site in respect of the retained contractors. Ensure that Health and Safety policy is complied with at all times. Control and monitor the keys for all common areas in the buildings and any estate serviced areas Enquiries Deal with enquiries by telephone, personal visits from tenants, leaseholders, contractors, the public, or whoever may have reason to make contact. Have an agreed rota with the Estate Manager to be on hand to deal with any 'out of hours' calls. Public Relations Establishing and developing good relations and partnerships with various authorities and local agencies, notably: - Local authority Police Fire brigade Public transport providers Canal & River Trust Promotions/Events Ensure that any promotional activities and events on site are carried out with due care and attention to the health safety and welfare of staff, customers and occupiers. Staff Working with site staff and contractors towards achievement of their goals. Identifying and implementing training and development programs and pursuing suitable training solutions. Ensure that both in house staff and contractors are smart and well presented at all times. To work alongside the Estates Manager to ensure the smooth running of the estate and buildings To cover the role & responsibilities of the Estates Manager in their absence Quality Assurance Devising a training program for all on-site staff, where required Adhering to all quality assurance requirements. Skills, Knowledge and Experience Essential Experience in the provision of maintenance services to a busy environment visited by members of the public. Experience in setting up and administration of detailed record keeping systems. Knowledge and/ or experience managing services to an agreed budget. Able to work on own initiative and meet tight deadlines. Excellent communication skills. Willingness to adopt a flexible approach to working patterns in order to respond to the changing needs of a retail environment. Desirable IOSH/NEBOSH Health & Safety qualifications. Operational experience within the residential sector at supervisory level. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. First Aid qualifications. Liaison with Police, Fire and Government Enforcement office. Working Hours - Mon-Fri 08:00-16:00 Salary - £26,000-£28,000 Please see our Benefits Booklet for more information.
Apr 19, 2024
Full time
Purpose of the Role The role of the Assistant Estate Manager is to support the Estate Manager in their role to ensure the overall smooth running of the buildings and estate. This includes supporting in the recruitment and training of site-staff whilst maintaining a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Working alongside the Estates Manager, the post holder will undertake the following: Act as a site co-ordinator for on-site works and contractor/client/client representative site visits Manage contractor site access and permits to work for service provider contracts, proactively ensuring the maintenance of sound working relationships and tight standards of financial and contract management. Managing the use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Liaise with Clients, tenants and leaseholders to ensure compliance Undertake site checks across all common areas of the buildings and estate on a regular basis having regard for state of repair Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. Ensure compliance at all times with operational standards Deputise for the Estates Manager in their absence Safety & Security Ensure that the day-to-day running of the buildings and estate is effective and efficient. Ensure that all personnel complete duties to the highest standard and are well presented. Keep service areas in a clean, tidy and secure condition and control vehicular traffic in these areas. Ensure all accidents and near misses are recorded and attend to any serious incidents that occur. Control and re-order first aid kit supplies ensuring that there are sufficient staff are on site to administer first aid as and when needed. Ensure that fire and health and safety regulations are adhered to in all buildings by inspection, checking the signs, advising on defects, improvements required, etc. Monitor and maintain Health and Safety Records in accordance with the frequency required by the site Health and Safety manual. Walk the public areas on a regular basis throughout the day checking on cleanliness, maintenance, landscaping etc. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Liaise with tenants/Leaseholders/Client and the Police in any reported incidents on site. Ensure that all insurance risk control requirements and, where appropriate, recommendations, are undertaken. Ensure that daily checks are undertaken of the common areas of the estate and buildings and that all necessary remedial works are undertaken within a reasonable time period. Where remedial works are required immediately, the area in question must be cordoned off and made safe for all visitors, tenants, etc. Ensure that all health and safety and insurance details are updated and kept on site in respect of the retained contractors. Ensure that Health and Safety policy is complied with at all times. Control and monitor the keys for all common areas in the buildings and any estate serviced areas Enquiries Deal with enquiries by telephone, personal visits from tenants, leaseholders, contractors, the public, or whoever may have reason to make contact. Have an agreed rota with the Estate Manager to be on hand to deal with any 'out of hours' calls. Public Relations Establishing and developing good relations and partnerships with various authorities and local agencies, notably: - Local authority Police Fire brigade Public transport providers Canal & River Trust Promotions/Events Ensure that any promotional activities and events on site are carried out with due care and attention to the health safety and welfare of staff, customers and occupiers. Staff Working with site staff and contractors towards achievement of their goals. Identifying and implementing training and development programs and pursuing suitable training solutions. Ensure that both in house staff and contractors are smart and well presented at all times. To work alongside the Estates Manager to ensure the smooth running of the estate and buildings To cover the role & responsibilities of the Estates Manager in their absence Quality Assurance Devising a training program for all on-site staff, where required Adhering to all quality assurance requirements. Skills, Knowledge and Experience Essential Experience in the provision of maintenance services to a busy environment visited by members of the public. Experience in setting up and administration of detailed record keeping systems. Knowledge and/ or experience managing services to an agreed budget. Able to work on own initiative and meet tight deadlines. Excellent communication skills. Willingness to adopt a flexible approach to working patterns in order to respond to the changing needs of a retail environment. Desirable IOSH/NEBOSH Health & Safety qualifications. Operational experience within the residential sector at supervisory level. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. First Aid qualifications. Liaison with Police, Fire and Government Enforcement office. Working Hours - Mon-Fri 08:00-16:00 Salary - £26,000-£28,000 Please see our Benefits Booklet for more information.
Mamma Mia! The Party successfully launched at a specially built venue in The O2 in August 2019. The team have created an 'outdoor', Greek taverna with the aim of transporting the 500-dining guest audience for a few hours to the Greek island of Skopelos, seven performances per week, Wednesday to Sunday. It has the splendour and the real-life detail of a high-budget movie set. The project is produced by Björn Ulvaeus. ABBA is one of the bestselling music artists of all time, selling over 400 million records. The MMTP concept was first produced in Stockholm in 2016 prior to opening in London in 2019. We are recruiting an experienced Assistant General Manager to support the general management team for Mamma Mia! The Party (MM!TP). The successful candidate will have experience and a proven track record in general management, food and beverage and immersive entertainment. As the Assistant General Manager, you will report directly into the General Manager & Producers. The Assistant General Manager will deputise for the General Manager in absence. Tasks & Responsibilities The Assistant General Manager will support and provide general management services for the Production on an exclusive basis, working with the Producers and reporting to the General Manager. The role shall include, without limitation, the following responsibilities: Support and review and improve organisational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement. Uphold standards of excellence and quality across all areas of the Production and its delivery. Assist in providing guidance and feedback to help others strengthen specific knowledge/skill areas. Act as a main point of contact for all aspects of the Production; Office administration: inc. filing and minute taking, staff holidays Assistant management of all production, stage management, wardrobe, and technical staff and actors and musicians. Assist in recruitment, negotiation and contracting any new members of the company and outside providers: creative team, actors, musicians, production staff, etc. Management of contract matrix. Budget administration, invoice processing and coding. Reviewing production accounts and reviewing accruals process Communication, inter-departmentally Travel and accommodation bookings Rehearsal/audition venue bookings/logistics/preparation Creating, updating and distributing records and production data (contact sheets, company lists etc) Production specific tasks for GM Checking box office figures against settlements Maintaining production timeline and rolling plan inc casting Preparation and administration of contracts for artistes, crew and creatives Collating programme and brochure information and proofing Team notices Travel itineraries/meeting organisation/diary management Organisation and payment recast requirements, needs of international creatives Production performance reviews Work permits/visas Administrating house seat requests Access performances organisation Assist in the management & reporting of the catering company to ensure the smooth operation of the catering and drinks service. Assist in the management & reporting of the merchandise company to ensure the smooth operation of the merchandise service. Comply with all union agreements, local and international that may cover the Production. Attend all meetings, rehearsals, run-throughs, technical rehearsals, previews and performances, as required. Assist in overseeing all marketing and promotion of the Production, manage press and gala nights. Assist in the implementation of revisions to seating plans, ticket prices and sales, and ticket allocations. Assist in the management of any audio or audio-visual projects (e.g. cast recording, documentary, live AV recording, etc). In collaboration with the Production's accountant, assist in the review and monitoring of production accounts against budgets and targets. In collaboration with the Production's accountant, assist in the preparation and review of applications for UK theatre tax relief. Assistant in the procurement of insurance cover and associated issues for the Production. Ensure the Production complies with health and safety legislation and other applicable regulations. Assist in the work with the resident creative and operational teams to ensure the quality of the performance, catering services and venue services. Any other responsibilities and services customarily performed by an Assistant General manager of a legitimate musical stage production, as well as those required by the unique nature of the Production. Ensure the smooth and efficient reopening of the Production, liaising with all members of the company and outside providers as required and oversee the planning, scheduling, mounting and running of the Production. Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of Mamma Mia! The Party. Skills and Experience Essential: 6 years' experience in a general management environment. First Class live theatre experience F&B/Event Management/Immersive Event experience In depth knowledge of standard office-based systems, Excel, Word etc. and the ability to learn new software/systems Confident decision maker and persuasive communicator in both written word and in person Reliable, well organised and able to prioritise workload effectively Must be 18 or older and have the right to work in the United Kingdom Experience of working to targets and deadlines.
Apr 19, 2024
Full time
Mamma Mia! The Party successfully launched at a specially built venue in The O2 in August 2019. The team have created an 'outdoor', Greek taverna with the aim of transporting the 500-dining guest audience for a few hours to the Greek island of Skopelos, seven performances per week, Wednesday to Sunday. It has the splendour and the real-life detail of a high-budget movie set. The project is produced by Björn Ulvaeus. ABBA is one of the bestselling music artists of all time, selling over 400 million records. The MMTP concept was first produced in Stockholm in 2016 prior to opening in London in 2019. We are recruiting an experienced Assistant General Manager to support the general management team for Mamma Mia! The Party (MM!TP). The successful candidate will have experience and a proven track record in general management, food and beverage and immersive entertainment. As the Assistant General Manager, you will report directly into the General Manager & Producers. The Assistant General Manager will deputise for the General Manager in absence. Tasks & Responsibilities The Assistant General Manager will support and provide general management services for the Production on an exclusive basis, working with the Producers and reporting to the General Manager. The role shall include, without limitation, the following responsibilities: Support and review and improve organisational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement. Uphold standards of excellence and quality across all areas of the Production and its delivery. Assist in providing guidance and feedback to help others strengthen specific knowledge/skill areas. Act as a main point of contact for all aspects of the Production; Office administration: inc. filing and minute taking, staff holidays Assistant management of all production, stage management, wardrobe, and technical staff and actors and musicians. Assist in recruitment, negotiation and contracting any new members of the company and outside providers: creative team, actors, musicians, production staff, etc. Management of contract matrix. Budget administration, invoice processing and coding. Reviewing production accounts and reviewing accruals process Communication, inter-departmentally Travel and accommodation bookings Rehearsal/audition venue bookings/logistics/preparation Creating, updating and distributing records and production data (contact sheets, company lists etc) Production specific tasks for GM Checking box office figures against settlements Maintaining production timeline and rolling plan inc casting Preparation and administration of contracts for artistes, crew and creatives Collating programme and brochure information and proofing Team notices Travel itineraries/meeting organisation/diary management Organisation and payment recast requirements, needs of international creatives Production performance reviews Work permits/visas Administrating house seat requests Access performances organisation Assist in the management & reporting of the catering company to ensure the smooth operation of the catering and drinks service. Assist in the management & reporting of the merchandise company to ensure the smooth operation of the merchandise service. Comply with all union agreements, local and international that may cover the Production. Attend all meetings, rehearsals, run-throughs, technical rehearsals, previews and performances, as required. Assist in overseeing all marketing and promotion of the Production, manage press and gala nights. Assist in the implementation of revisions to seating plans, ticket prices and sales, and ticket allocations. Assist in the management of any audio or audio-visual projects (e.g. cast recording, documentary, live AV recording, etc). In collaboration with the Production's accountant, assist in the review and monitoring of production accounts against budgets and targets. In collaboration with the Production's accountant, assist in the preparation and review of applications for UK theatre tax relief. Assistant in the procurement of insurance cover and associated issues for the Production. Ensure the Production complies with health and safety legislation and other applicable regulations. Assist in the work with the resident creative and operational teams to ensure the quality of the performance, catering services and venue services. Any other responsibilities and services customarily performed by an Assistant General manager of a legitimate musical stage production, as well as those required by the unique nature of the Production. Ensure the smooth and efficient reopening of the Production, liaising with all members of the company and outside providers as required and oversee the planning, scheduling, mounting and running of the Production. Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of Mamma Mia! The Party. Skills and Experience Essential: 6 years' experience in a general management environment. First Class live theatre experience F&B/Event Management/Immersive Event experience In depth knowledge of standard office-based systems, Excel, Word etc. and the ability to learn new software/systems Confident decision maker and persuasive communicator in both written word and in person Reliable, well organised and able to prioritise workload effectively Must be 18 or older and have the right to work in the United Kingdom Experience of working to targets and deadlines.
Data Management Assistant - 12 month Fixed Term Contract Remote/Hybrid Working with 2 days in Preston, LancashireFully Home working contracts will be considered for candidates living 50+ miles from our offices in Preston.Salary: £22,900 A glance at the role: Working on a 12 month Fixed Term Contract, you will be supporting the improvement of data quality and integrity in respect of the public sector pension schemes administered by LPPA. You will do this through the investigation of bulk data anomalies and liaison with employers and assist in the monthly processing and reconciliation of data received from scheme employers.This is an exciting time to join us in this newly created role as we grow this team. You will join a friendly, welcoming, and sociable work culture where there are opportunities for continuous personal and professional development where you will be supported to reach your full potential. A bit about us: The Local Pensions Partnership Administration (LPPA) is one of the UK's leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 655,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Starting salary of £22,900.- 25 days' holiday, plus bank holidays and additional concessionary days, with the ability to 'buy and sell leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to our Employee Assistance Programme for when you might need some support.- The opportunity to earn through our Employee Referral Scheme.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car parking (off site). What you'll be doing: - Manage your workload and task lists to ensure deadlines, data quality and performance targets are met- Maintain member records to ensure all data and data entry is relevant and accurate, including but not restricted to active and deferred member changes- Interfacing admissions (new starters), personal changes, changes of hours, scheme movements, notification of absence, opt outs, requesting transfers-in- Investigate data anomalies effectively and promptly to support with the preparation of annual benefit statements and the actuarial valuation of the pension fund- Liaise with employers as necessary to improve the quality of data- Respond to member queries promptly both written and oral ensuring that service level targets and deadlines are met in this area- Treat information security with the upmost respect, dealing appropriately with sensitive and confidential information within Service protocol/guidelines- Communicate positively and participate in the sharing of knowledge with colleagues- Develop an understanding of the current regulations and overriding legislation to improve knowledge- Support service provision as appropriate, undertaking other duties commensurate with the post What we need from you: - Recent experience in a financial/administrative environment- Proven ability to work effectively on own initiative as well as being an effective team player, promoting positive behaviour and attitudes, working flexibly, whilst at all times developing and maintaining good working relationship within the team and the service as a whole- Proven ability to undertake detailed mathematical calculations accurately- Demonstrable ability to work accurately and to deadlines, including the ability to input data accurately- Ability to use systems and processes relevant to pension payroll and pension administration- The ability to communicate effectively at all levels possessing excellent communication skills- Commitment to providing a good customer service at all times- Confident using Microsoft Excel- Maintain an understanding and actively support LPPA's equality programme, both internally and externally, along with all other corporate policy initiatives, including maintaining an understanding of the breadth of the diversity agenda and embedding good practice Working with and upholding our values: - Working together- Committed to excellence- Doing the right thing- Forward thinkingSo, if you'd like to join us as a Data Management Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 19, 2024
Full time
Data Management Assistant - 12 month Fixed Term Contract Remote/Hybrid Working with 2 days in Preston, LancashireFully Home working contracts will be considered for candidates living 50+ miles from our offices in Preston.Salary: £22,900 A glance at the role: Working on a 12 month Fixed Term Contract, you will be supporting the improvement of data quality and integrity in respect of the public sector pension schemes administered by LPPA. You will do this through the investigation of bulk data anomalies and liaison with employers and assist in the monthly processing and reconciliation of data received from scheme employers.This is an exciting time to join us in this newly created role as we grow this team. You will join a friendly, welcoming, and sociable work culture where there are opportunities for continuous personal and professional development where you will be supported to reach your full potential. A bit about us: The Local Pensions Partnership Administration (LPPA) is one of the UK's leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 655,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Starting salary of £22,900.- 25 days' holiday, plus bank holidays and additional concessionary days, with the ability to 'buy and sell leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to our Employee Assistance Programme for when you might need some support.- The opportunity to earn through our Employee Referral Scheme.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car parking (off site). What you'll be doing: - Manage your workload and task lists to ensure deadlines, data quality and performance targets are met- Maintain member records to ensure all data and data entry is relevant and accurate, including but not restricted to active and deferred member changes- Interfacing admissions (new starters), personal changes, changes of hours, scheme movements, notification of absence, opt outs, requesting transfers-in- Investigate data anomalies effectively and promptly to support with the preparation of annual benefit statements and the actuarial valuation of the pension fund- Liaise with employers as necessary to improve the quality of data- Respond to member queries promptly both written and oral ensuring that service level targets and deadlines are met in this area- Treat information security with the upmost respect, dealing appropriately with sensitive and confidential information within Service protocol/guidelines- Communicate positively and participate in the sharing of knowledge with colleagues- Develop an understanding of the current regulations and overriding legislation to improve knowledge- Support service provision as appropriate, undertaking other duties commensurate with the post What we need from you: - Recent experience in a financial/administrative environment- Proven ability to work effectively on own initiative as well as being an effective team player, promoting positive behaviour and attitudes, working flexibly, whilst at all times developing and maintaining good working relationship within the team and the service as a whole- Proven ability to undertake detailed mathematical calculations accurately- Demonstrable ability to work accurately and to deadlines, including the ability to input data accurately- Ability to use systems and processes relevant to pension payroll and pension administration- The ability to communicate effectively at all levels possessing excellent communication skills- Commitment to providing a good customer service at all times- Confident using Microsoft Excel- Maintain an understanding and actively support LPPA's equality programme, both internally and externally, along with all other corporate policy initiatives, including maintaining an understanding of the breadth of the diversity agenda and embedding good practice Working with and upholding our values: - Working together- Committed to excellence- Doing the right thing- Forward thinkingSo, if you'd like to join us as a Data Management Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
We are currently recruiting a process assistant for our client based in Nottingham Full time Monday to Friday Hours 9am to 5.30pm Pay rate 12.00 per hour Job Description Berry recruitment is looking for enthusiastic individuals with a 'can do' attitude on a Full time basis Monday - Friday 9am to 5.30pm customer focused roles for a Public Sector client based in Nottingham Your role will involve answer incoming calls from customers who want book appointment and additional services with some outbound calling , respond to webchat queries , troubleshoot customer service problems, and provide general information supporting customers with their visa and citizenship applications. As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience. Roles are initially for a six-months' period, with the option to move on to a fixed-term contract. If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you! Key Responsibilities Answer incoming and making outbound calls Answer webchat queries Management and resolve customer queries Booking appointments & additional services for customers Document all call information according to standard operating procedures Follow up customer calls where necessary Other duties as assigned To schedule and prioritise allocated work on a daily basis. Distribute information and when required, work to the other team members or groups. Maintain and update information held on a data base Support line management on any additional admin when required. Maintain records for audit purposes. Ensure deadlines are met. Essential Skills Experience preferred with webchat application but not essential Call centre experience preferred Proficient in relevant computer applications Knowledge of customer service practices and principles Excellent data entry and typing skills listening, verbal, and written communication skills Ability to handle stressful situation appropriately Attention to detail in record keeping Delivers a high quality customer service in a professional manner, creating trust and confidence Excellent communicator Effective team player, who constantly displays commitment and flexibility; Accurate and timely delivery of tasks Excellent organisational skills Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 19, 2024
Full time
We are currently recruiting a process assistant for our client based in Nottingham Full time Monday to Friday Hours 9am to 5.30pm Pay rate 12.00 per hour Job Description Berry recruitment is looking for enthusiastic individuals with a 'can do' attitude on a Full time basis Monday - Friday 9am to 5.30pm customer focused roles for a Public Sector client based in Nottingham Your role will involve answer incoming calls from customers who want book appointment and additional services with some outbound calling , respond to webchat queries , troubleshoot customer service problems, and provide general information supporting customers with their visa and citizenship applications. As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience. Roles are initially for a six-months' period, with the option to move on to a fixed-term contract. If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you! Key Responsibilities Answer incoming and making outbound calls Answer webchat queries Management and resolve customer queries Booking appointments & additional services for customers Document all call information according to standard operating procedures Follow up customer calls where necessary Other duties as assigned To schedule and prioritise allocated work on a daily basis. Distribute information and when required, work to the other team members or groups. Maintain and update information held on a data base Support line management on any additional admin when required. Maintain records for audit purposes. Ensure deadlines are met. Essential Skills Experience preferred with webchat application but not essential Call centre experience preferred Proficient in relevant computer applications Knowledge of customer service practices and principles Excellent data entry and typing skills listening, verbal, and written communication skills Ability to handle stressful situation appropriately Attention to detail in record keeping Delivers a high quality customer service in a professional manner, creating trust and confidence Excellent communicator Effective team player, who constantly displays commitment and flexibility; Accurate and timely delivery of tasks Excellent organisational skills Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
This role has a starting salary of £50,047 per annum, based on a 36 hour working week. We are excited to be hiring a new Assistant People Business Partner to join our fantastic Business Partnering team within our People and Change function, based in Woodhatch Place, Reigate. This role will be supporting the Children, Families and Lifelong Learning (CFLL) directorate. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role As the Assistant People Business Partner, you will provide fundamental provision of support and guidance to the Children, Families and Lifelong Learning directorate. Children, Families and Lifelong Learning is the Council's largest directorate and includes social workers providing statutory services to children, young people and families, as well as the Council's early help provision and education support services, such as educational physiologists. Children, Families and Lifelong Learning have a number of large scale transformation projects and programmes underway and the Assistant People Business Partner role plays a key part in supporting the delivery of these changes. You will also be working with the Business Partners on strategic workforce development and organisational development projects, both service and Council wide, this role essentially acts as an agent of change. You will be regularly liaising with senior managers and partners to understand the business dynamics at a local level and devise and implement creative and practical HR and OD solutions. In this role you'll enable business change through an understanding of culture, capability and structure, whilst identifying and mitigating people and organisational risks. As the Assistant People Business Partner, you will have substantial generalist HR experience working in a large and complex environment and will be able to evidence a strong track record of leading the design and implementation of workforce strategies. You will be driven to deliver high quality outcomes and will model a strong performance culture. You'll be able to demonstrate successful change management experience that meets the needs of the customer and organisation, with a focus on increasing efficiency and better ways of working. Key to this role will also be working with the Business Partners on strategic workforce planning and resourcing, working in partnership with colleagues in OD, Employment Practice, Reward and Policy and Recruitment as well as our Health Partners. You will also interpret and analyse business intelligence relating to the analysis of workforce performance data in order to design potential workforce strategies and inform decision making. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Chartered MCIPD, or working towards, or equivalent experience Solid background in generalist HR, or in-depth experience in a specialist area with a learning towards change management Proven skills in the analysis and interpretation of data, identifying trends and testing solutions, presenting results and putting forward recommendations to support resolutions and decision making Building strong trusted relationships with stakeholders at all levels in order to influence management practice and behaviour Strong coaching and mentoring skills and a true collaborator As part of your application, we would like you to answer the following three questions: Can you give us an example of how you have used your interpersonal skills to build strong relationships with senior stakeholders? Describe a scenario in which you utilised data to inform a business decision or strategy as a HR professional include the sources you relied on, analysis and insights. Can you give us an example of a large-scale organisational change process that you have supported with as a HR professional? The job advert closes at 23:59 on Monday 6th May 2024 with interviews planned for Thursday 16th May 2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 19, 2024
Full time
This role has a starting salary of £50,047 per annum, based on a 36 hour working week. We are excited to be hiring a new Assistant People Business Partner to join our fantastic Business Partnering team within our People and Change function, based in Woodhatch Place, Reigate. This role will be supporting the Children, Families and Lifelong Learning (CFLL) directorate. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role As the Assistant People Business Partner, you will provide fundamental provision of support and guidance to the Children, Families and Lifelong Learning directorate. Children, Families and Lifelong Learning is the Council's largest directorate and includes social workers providing statutory services to children, young people and families, as well as the Council's early help provision and education support services, such as educational physiologists. Children, Families and Lifelong Learning have a number of large scale transformation projects and programmes underway and the Assistant People Business Partner role plays a key part in supporting the delivery of these changes. You will also be working with the Business Partners on strategic workforce development and organisational development projects, both service and Council wide, this role essentially acts as an agent of change. You will be regularly liaising with senior managers and partners to understand the business dynamics at a local level and devise and implement creative and practical HR and OD solutions. In this role you'll enable business change through an understanding of culture, capability and structure, whilst identifying and mitigating people and organisational risks. As the Assistant People Business Partner, you will have substantial generalist HR experience working in a large and complex environment and will be able to evidence a strong track record of leading the design and implementation of workforce strategies. You will be driven to deliver high quality outcomes and will model a strong performance culture. You'll be able to demonstrate successful change management experience that meets the needs of the customer and organisation, with a focus on increasing efficiency and better ways of working. Key to this role will also be working with the Business Partners on strategic workforce planning and resourcing, working in partnership with colleagues in OD, Employment Practice, Reward and Policy and Recruitment as well as our Health Partners. You will also interpret and analyse business intelligence relating to the analysis of workforce performance data in order to design potential workforce strategies and inform decision making. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Chartered MCIPD, or working towards, or equivalent experience Solid background in generalist HR, or in-depth experience in a specialist area with a learning towards change management Proven skills in the analysis and interpretation of data, identifying trends and testing solutions, presenting results and putting forward recommendations to support resolutions and decision making Building strong trusted relationships with stakeholders at all levels in order to influence management practice and behaviour Strong coaching and mentoring skills and a true collaborator As part of your application, we would like you to answer the following three questions: Can you give us an example of how you have used your interpersonal skills to build strong relationships with senior stakeholders? Describe a scenario in which you utilised data to inform a business decision or strategy as a HR professional include the sources you relied on, analysis and insights. Can you give us an example of a large-scale organisational change process that you have supported with as a HR professional? The job advert closes at 23:59 on Monday 6th May 2024 with interviews planned for Thursday 16th May 2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Document Controller 27,000 - 35,000 BCR/JH/11074 Birmingham We are delighted to represent our esteemed client in their search for a Senior Professional responsible for the robust management of Common Data Environment (CDE) platforms and Document Management Systems. This administrative role is pivotal in supporting project teams and external stakeholders, ensuring the effective distribution, quality assurance, and systematic control of project documentation in alignment with rigorous industry standards. Key Responsibilities: CDE Management and Configuration: Undertake daily operational tasks including file distribution, and document storage and retrieval. Respond promptly to user requests to modify any improperly managed content. Stakeholder Interface: Serve as the primary contact for all queries and requests related to the CDE system. Ensure adherence to project protocols and provide essential training on the system's use. Training and Development: Organize and conduct training sessions for both new and existing users to enhance their understanding of the CDE system. Update and maintain user guides and training materials. Project Support and Development: Assist in project setups within the CDE, support the lead in development initiatives, and contribute to the preparation of bid submissions and proposals. Quality and Standards Compliance: Regularly review and update the CDE protocols and maintain documentation standards to comply with evolving BIM and industry guidelines. Key Criteria: Experience and Qualifications: Minimum of 3 years' experience in a Document Control environment with significant exposure to Information Management. Proficiency in using CDE/EDMS systems like BIM 360 Docs, Dalux, Aconex, Viewpoint/4P, Asite, etc. Professional Skills: Exceptional command of Microsoft Office applications, advanced communication skills for effective stakeholder engagement, and a proven track record of managing complex documentation systems. Certifications: Holder of a current Construction Skills Certification Scheme (CSCS) card - 'White/Yellow' Professionally Qualified Person (PQP) card is preferred. Personal Attributes: Highly organized, detail-oriented, with a methodical approach to work. Capable of quickly adapting to changing environments and a team player with a knack for absorbing complex information efficiently. This role offers a dynamic work environment where professional growth is encouraged and supported. If you are looking to advance your career in administration in a challenging yet rewarding setting, we look forward to your application. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Apr 19, 2024
Full time
Document Controller 27,000 - 35,000 BCR/JH/11074 Birmingham We are delighted to represent our esteemed client in their search for a Senior Professional responsible for the robust management of Common Data Environment (CDE) platforms and Document Management Systems. This administrative role is pivotal in supporting project teams and external stakeholders, ensuring the effective distribution, quality assurance, and systematic control of project documentation in alignment with rigorous industry standards. Key Responsibilities: CDE Management and Configuration: Undertake daily operational tasks including file distribution, and document storage and retrieval. Respond promptly to user requests to modify any improperly managed content. Stakeholder Interface: Serve as the primary contact for all queries and requests related to the CDE system. Ensure adherence to project protocols and provide essential training on the system's use. Training and Development: Organize and conduct training sessions for both new and existing users to enhance their understanding of the CDE system. Update and maintain user guides and training materials. Project Support and Development: Assist in project setups within the CDE, support the lead in development initiatives, and contribute to the preparation of bid submissions and proposals. Quality and Standards Compliance: Regularly review and update the CDE protocols and maintain documentation standards to comply with evolving BIM and industry guidelines. Key Criteria: Experience and Qualifications: Minimum of 3 years' experience in a Document Control environment with significant exposure to Information Management. Proficiency in using CDE/EDMS systems like BIM 360 Docs, Dalux, Aconex, Viewpoint/4P, Asite, etc. Professional Skills: Exceptional command of Microsoft Office applications, advanced communication skills for effective stakeholder engagement, and a proven track record of managing complex documentation systems. Certifications: Holder of a current Construction Skills Certification Scheme (CSCS) card - 'White/Yellow' Professionally Qualified Person (PQP) card is preferred. Personal Attributes: Highly organized, detail-oriented, with a methodical approach to work. Capable of quickly adapting to changing environments and a team player with a knack for absorbing complex information efficiently. This role offers a dynamic work environment where professional growth is encouraged and supported. If you are looking to advance your career in administration in a challenging yet rewarding setting, we look forward to your application. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
We are delighted to be working with a well established, growing business based in Doncaster, who have an opportunity for an Administrative Assistant to join their finance team. The role will be integral in assisting with the day to day administrative function of the wider finance team, along with other departments where required. Duties: Collating and distributing daily, weekly, and monthly returns. Inputting data to Business Central. Query reconciliation. Processing of collections for invoicing using Business Central. Undertake additional administrative/project work as required. Communicate with suppliers/customers. Liaise with key stakeholders in other departments for effective communication and collaboration. Prepare ad hoc information and reports as and when required. General administration duties and day to day duties required to fulfil the role. Candidate requirements: Good standard of formal education, including GCSE Maths and English (Grade A - C) or equivalent. Strong IT Skills, including Microsoft Office and Excel is essential. Previous experience of working within a busy administrative role. Excellent communication skills. Ability to work under pressure whilst meeting tight deadlines. Strong organisational skills with the ability to priortise workload. Attention to detail, strong follow-up skills and proven ability to produce quality work. Knowledge of Business Central would be advantageous. Benefits: 25 days annual leave, plus bank holidays. Generous pension contribution. Private healthcare scheme. Onsite parking. If this role sounds of interest, or you would like any further information, please don't hesitate to get in touch. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Apr 19, 2024
Full time
We are delighted to be working with a well established, growing business based in Doncaster, who have an opportunity for an Administrative Assistant to join their finance team. The role will be integral in assisting with the day to day administrative function of the wider finance team, along with other departments where required. Duties: Collating and distributing daily, weekly, and monthly returns. Inputting data to Business Central. Query reconciliation. Processing of collections for invoicing using Business Central. Undertake additional administrative/project work as required. Communicate with suppliers/customers. Liaise with key stakeholders in other departments for effective communication and collaboration. Prepare ad hoc information and reports as and when required. General administration duties and day to day duties required to fulfil the role. Candidate requirements: Good standard of formal education, including GCSE Maths and English (Grade A - C) or equivalent. Strong IT Skills, including Microsoft Office and Excel is essential. Previous experience of working within a busy administrative role. Excellent communication skills. Ability to work under pressure whilst meeting tight deadlines. Strong organisational skills with the ability to priortise workload. Attention to detail, strong follow-up skills and proven ability to produce quality work. Knowledge of Business Central would be advantageous. Benefits: 25 days annual leave, plus bank holidays. Generous pension contribution. Private healthcare scheme. Onsite parking. If this role sounds of interest, or you would like any further information, please don't hesitate to get in touch. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Job Title: Interim Assistant Director for Performance, Quality and Transformation (Adult Social Care) Rate: Daily Rate (Inside IR35) Contract Length: 3-6 months Working Arrangement: 4/5 days per week, Hybrid Location: London Overview: Panoramic Associates, on behalf of our local authority client, is seeking an experienced Interim Assistant Director for Performance, Quality and Transformation within Adult Social Care. This role offers an opportunity to play a pivotal role in enhancing service quality, efficiency, and transformational efforts. Reporting directly to the Executive Director of Adult Services, Health and Communities, the successful candidate will collaborate closely with various stakeholders to drive improvements across adult social care services. Key Responsibilities: Lead the planning and execution of the 2024/25 statutory data returns for the council, ensuring accuracy for submission. Establish a robust Quality Assurance Framework across various services managed by the team in collaboration with the ASC management team. Support the implementation of the new version of Mosaic, transitioning from PARIS, with a focus on developing reporting, management information, and statutory return elements. Aid the Executive Director in the operation of the Directorate transformation programme, supporting project managers and representing at performance, finance, and risk boards. Assist the team in preparing necessary case file information required by CQC inspectors, including managing the Assurance and Policy officer. Oversee the day-to-day management of the system team running the current case management platform and the Policy and Assurance officer. Manage changes in data management practices to enhance efficiency and effectiveness Additional Information: The ideal candidate will possess a blend of operational expertise, leadership skills, and a commitment to improving Adult Social Care services through data-driven insights and cultural shifts This role is part of the Council's Corporate Leadership Team, showcasing exemplary leadership in coordinating cross-cutting projects and promoting the Council's HERO values. Considered within IR35 regulations due to covering duties of a vacant staff role, including managing 2 members of staff. While no specific qualifications are required, a social work qualification is desirable. IT literacy is essential. This is a unique opportunity for an experienced professional to make a significant impact within the Adult Social Care department. If you're ready to take on this challenge, please submit your application to Harrison / Maisie at Panoramic Associates today. Note: All applications will be handled with strict confidentiality.
Apr 19, 2024
Contractor
Job Title: Interim Assistant Director for Performance, Quality and Transformation (Adult Social Care) Rate: Daily Rate (Inside IR35) Contract Length: 3-6 months Working Arrangement: 4/5 days per week, Hybrid Location: London Overview: Panoramic Associates, on behalf of our local authority client, is seeking an experienced Interim Assistant Director for Performance, Quality and Transformation within Adult Social Care. This role offers an opportunity to play a pivotal role in enhancing service quality, efficiency, and transformational efforts. Reporting directly to the Executive Director of Adult Services, Health and Communities, the successful candidate will collaborate closely with various stakeholders to drive improvements across adult social care services. Key Responsibilities: Lead the planning and execution of the 2024/25 statutory data returns for the council, ensuring accuracy for submission. Establish a robust Quality Assurance Framework across various services managed by the team in collaboration with the ASC management team. Support the implementation of the new version of Mosaic, transitioning from PARIS, with a focus on developing reporting, management information, and statutory return elements. Aid the Executive Director in the operation of the Directorate transformation programme, supporting project managers and representing at performance, finance, and risk boards. Assist the team in preparing necessary case file information required by CQC inspectors, including managing the Assurance and Policy officer. Oversee the day-to-day management of the system team running the current case management platform and the Policy and Assurance officer. Manage changes in data management practices to enhance efficiency and effectiveness Additional Information: The ideal candidate will possess a blend of operational expertise, leadership skills, and a commitment to improving Adult Social Care services through data-driven insights and cultural shifts This role is part of the Council's Corporate Leadership Team, showcasing exemplary leadership in coordinating cross-cutting projects and promoting the Council's HERO values. Considered within IR35 regulations due to covering duties of a vacant staff role, including managing 2 members of staff. While no specific qualifications are required, a social work qualification is desirable. IT literacy is essential. This is a unique opportunity for an experienced professional to make a significant impact within the Adult Social Care department. If you're ready to take on this challenge, please submit your application to Harrison / Maisie at Panoramic Associates today. Note: All applications will be handled with strict confidentiality.
Portfolio Office Coordinator Duration: 3 Months Start Date: ASAP Rate of Pay: Nationally- 12.60 PH and for candidates living within the M25- 15.40 Work Arrangement: Fully Remote My client is currently seeking a Portfolio Office Coordinator to join their team. This is a fantastic opportunity for a professional individual to contribute to my client's success. The role offers a duration of 3 months and the opportunity to work fully remotely. Job Purpose: To provide high quality, effective administrative support for the Portfolio office's planned and reactive requests, operating with minimal supervision, making decisions within agreed parameters and delivering within timescales. Accountabilities: Contribute to a high-performance culture, taking personal responsibility for achieving individual targets, team service levels and assurance a high quality of work. Understand how your role contributes to the wider goals of your team directorate and the organisation Provide support for key meetings; such as quality and risk panels and some team meetings, including arranging dates and venues, preparation of materials and recording appropriate notes/actions in line with Portfolio Office governance arrangements. Travel may be required. Develop and maintain strong and effective working relationships with key stakeholders within area of responsibility, such as quality assurance, continuous improvement, governance and risk. Act as dedicated point of contact to ensure escalation of risks or issues to senior managers as required. Ensure appropriate representation at meetings, escalating any risk to management in appropriate time scales. Support the Portfolio Office to monitor and improve adherence to CQC policies Facilitate effective monitoring of team performance information to ensure appropriate escalation of risks and concerns. Facilitate effective monitoring of Portfolio Office's risk management and Management Assurance processes. Collate and produce regular reports to managers on designated activity including collection and collation of team level data to enable effective briefing / reporting to management. Cross working with Team Personal Assistant network to ensure adequate and appropriate support provision for senior managers Undertake all mandatory and other identified training to support own development. Actively contribute to Performance Management and Review process by ensuring participation in performance conversations and completion of appropriate documentation. Demonstrate application of CQC Values and Behaviours in all interactions, raising awareness and improving practice in respect of Equality and Diversity and promotion of Human Rights within the workplace. All duties commensurate with your role and responsibilities Specific skills and experience: Essential: Educated to A level or equivalent qualification level, or ability to demonstrate appropriate operational experience Excellent communication and stakeholder management skills. Proactive in approach, able to work collaboratively across teams and respond flexibly to directorate demands and priority needs. Strong organisational skills, able to manage conflicting demands to meet deadlines. Able to work without close supervision, plan and deliver own workload. Support planning, work allocation and prioritisation of activity on behalf of team members. Able to capture accurate information in a fast-paced environment, such as actions/decisions in high level meetings Able to work accurately and deliver high quality outputs within agreed timescales Excellent IT skills particularly in the use of Word, Excel, PowerPoint and Outlook. Experience of using management information systems, collating and presenting information in a variety of formats to suit audience. Desirable: Ability to generate original ideas and develop practical solutions Has knowledge and understanding of CQCs role within the health and social care environment Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 18, 2024
Seasonal
Portfolio Office Coordinator Duration: 3 Months Start Date: ASAP Rate of Pay: Nationally- 12.60 PH and for candidates living within the M25- 15.40 Work Arrangement: Fully Remote My client is currently seeking a Portfolio Office Coordinator to join their team. This is a fantastic opportunity for a professional individual to contribute to my client's success. The role offers a duration of 3 months and the opportunity to work fully remotely. Job Purpose: To provide high quality, effective administrative support for the Portfolio office's planned and reactive requests, operating with minimal supervision, making decisions within agreed parameters and delivering within timescales. Accountabilities: Contribute to a high-performance culture, taking personal responsibility for achieving individual targets, team service levels and assurance a high quality of work. Understand how your role contributes to the wider goals of your team directorate and the organisation Provide support for key meetings; such as quality and risk panels and some team meetings, including arranging dates and venues, preparation of materials and recording appropriate notes/actions in line with Portfolio Office governance arrangements. Travel may be required. Develop and maintain strong and effective working relationships with key stakeholders within area of responsibility, such as quality assurance, continuous improvement, governance and risk. Act as dedicated point of contact to ensure escalation of risks or issues to senior managers as required. Ensure appropriate representation at meetings, escalating any risk to management in appropriate time scales. Support the Portfolio Office to monitor and improve adherence to CQC policies Facilitate effective monitoring of team performance information to ensure appropriate escalation of risks and concerns. Facilitate effective monitoring of Portfolio Office's risk management and Management Assurance processes. Collate and produce regular reports to managers on designated activity including collection and collation of team level data to enable effective briefing / reporting to management. Cross working with Team Personal Assistant network to ensure adequate and appropriate support provision for senior managers Undertake all mandatory and other identified training to support own development. Actively contribute to Performance Management and Review process by ensuring participation in performance conversations and completion of appropriate documentation. Demonstrate application of CQC Values and Behaviours in all interactions, raising awareness and improving practice in respect of Equality and Diversity and promotion of Human Rights within the workplace. All duties commensurate with your role and responsibilities Specific skills and experience: Essential: Educated to A level or equivalent qualification level, or ability to demonstrate appropriate operational experience Excellent communication and stakeholder management skills. Proactive in approach, able to work collaboratively across teams and respond flexibly to directorate demands and priority needs. Strong organisational skills, able to manage conflicting demands to meet deadlines. Able to work without close supervision, plan and deliver own workload. Support planning, work allocation and prioritisation of activity on behalf of team members. Able to capture accurate information in a fast-paced environment, such as actions/decisions in high level meetings Able to work accurately and deliver high quality outputs within agreed timescales Excellent IT skills particularly in the use of Word, Excel, PowerPoint and Outlook. Experience of using management information systems, collating and presenting information in a variety of formats to suit audience. Desirable: Ability to generate original ideas and develop practical solutions Has knowledge and understanding of CQCs role within the health and social care environment Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Administration Assistant Permanent Surrey Competitive + Benefits This role requires flexibility during our busy season is key with regards to hours and days worked. Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible. This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. We are looking for a Stables - Administration Assistant to undertake the following duties on a day-to-day basis: Key Responsibilities To receive telephone and in-person enquiries and redirect them as appropriate. To maintain an effective paper-based, and electronic filing system of animal records, invoices, credit card receipts etc. To produce contracts, programs, reports, reviews, and any other relevant computer-based administration. To update animal records of vet treatments, physio, farrier, saddler etc and associated costs. To produce minutes of meetings. To complete New Supplier Forms, Special Payment Requests, Petty Cash requests etc. in preparation for authorisation. Once approved, pass onto the Finance department. To order, record and distribute Stables equipment. To establish and maintain an inventory of all Stables equipment. To reconcile petty cash on a regular basis. To request and keep a record of routine/non-routine facility maintenance. To record specific jobs for maintenance staff. To scan and forward documentation (passports, export paperwork, livery contracts etc.) To book vehicle MOTs, servicing and repairs. To update health and safety records (COSHH, Accident Report forms, Safe Systems of Work, Safety Data sheets etc.) To maintain a tidy and organised office. To carry out any reasonable requests related to the administration of the Stables as directed by the Stables Manager. To liaise regularly with colleagues and manager to ensure an efficient and effective service is always delivered to the Client and Company. To work professionally within a large team ensuring Client safety and animal welfare is paramount. To escalate any issues involving the Client, colleagues, or animals to the Stables Manager. To ensure a professional approach when dealing with the Client, colleagues, and external providers, with particular emphasis on maintaining confidentiality To always provide a highly customer focused service to the Client. To exemplify very high standards in conduct and appearance. To comply with all health and safety regulations as governed by the Health and Safety at Work Act 1974 (and any amendments). To comply with all UKME Policies and Procedures. Any other duties as and when required. Knowledge/Experience/Skills/Abilities Previous office administration experience Strong IT skills including high competency with MS Office, particularly Word, Excel and Outlook, and the internet Strong numerical skills Personal Attributes Flexible and professional approach to work Able to communicate clearly and respectfully with a variety of people Maintain a high standard of personal appearance Strong time management, organisation and planning skills High level of written and verbal communication skills An interest in animals APPLY NOW
Apr 18, 2024
Full time
Administration Assistant Permanent Surrey Competitive + Benefits This role requires flexibility during our busy season is key with regards to hours and days worked. Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible. This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. We are looking for a Stables - Administration Assistant to undertake the following duties on a day-to-day basis: Key Responsibilities To receive telephone and in-person enquiries and redirect them as appropriate. To maintain an effective paper-based, and electronic filing system of animal records, invoices, credit card receipts etc. To produce contracts, programs, reports, reviews, and any other relevant computer-based administration. To update animal records of vet treatments, physio, farrier, saddler etc and associated costs. To produce minutes of meetings. To complete New Supplier Forms, Special Payment Requests, Petty Cash requests etc. in preparation for authorisation. Once approved, pass onto the Finance department. To order, record and distribute Stables equipment. To establish and maintain an inventory of all Stables equipment. To reconcile petty cash on a regular basis. To request and keep a record of routine/non-routine facility maintenance. To record specific jobs for maintenance staff. To scan and forward documentation (passports, export paperwork, livery contracts etc.) To book vehicle MOTs, servicing and repairs. To update health and safety records (COSHH, Accident Report forms, Safe Systems of Work, Safety Data sheets etc.) To maintain a tidy and organised office. To carry out any reasonable requests related to the administration of the Stables as directed by the Stables Manager. To liaise regularly with colleagues and manager to ensure an efficient and effective service is always delivered to the Client and Company. To work professionally within a large team ensuring Client safety and animal welfare is paramount. To escalate any issues involving the Client, colleagues, or animals to the Stables Manager. To ensure a professional approach when dealing with the Client, colleagues, and external providers, with particular emphasis on maintaining confidentiality To always provide a highly customer focused service to the Client. To exemplify very high standards in conduct and appearance. To comply with all health and safety regulations as governed by the Health and Safety at Work Act 1974 (and any amendments). To comply with all UKME Policies and Procedures. Any other duties as and when required. Knowledge/Experience/Skills/Abilities Previous office administration experience Strong IT skills including high competency with MS Office, particularly Word, Excel and Outlook, and the internet Strong numerical skills Personal Attributes Flexible and professional approach to work Able to communicate clearly and respectfully with a variety of people Maintain a high standard of personal appearance Strong time management, organisation and planning skills High level of written and verbal communication skills An interest in animals APPLY NOW
Sales Assistant - Manufacturing Industry Our client, a leading manufacturing company based in Doncaster, is seeking a dynamic and customer-oriented Sales Assistant to join their team. As a Sales Assistant, you will play a pivotal role in ensuring high service and satisfaction for our client's national and international customers. Key Responsibilities: Be the first point of contact for customers, establishing positive relationships. Manage sales orders on the Nav system and correspond with customers to confirm actions taken. Invoice customers and follow up on outstanding invoices. Complete necessary paperwork related to customer orders. Communicate with customers regarding product deliveries and collections. Maintain an updated customer database Escalate relevant customer information and issues to the Sales Managers. Keep the Sales Manager updated with weekly reports on agreed KPIs. Arrange samples to be sent to customers. Handle customer claims and coordinate with the Sales Manager for resolution. Interface with different departments such as production, quality, and logistics. The ideal candidate will have: Good knowledge of the FMCG/manufacturing industry. Familiarity with export and foreign trade procedures. Sales, customer service, or export service experience. Strong IT skills, particularly in Microsoft Excel and Word. Excellent verbal and written communication skills. Our client offer a competitive salary, 25 days holiday + bank holidays, company pension scheme, along with the opportunity for personal and professional growth! This is a fantastic opportunity to excel in a dynamic and customer-focused environment. If you are enthusiastic, detail-oriented, and thrive in a fast-paced setting, we want to hear from you! Don't miss out - apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2024
Full time
Sales Assistant - Manufacturing Industry Our client, a leading manufacturing company based in Doncaster, is seeking a dynamic and customer-oriented Sales Assistant to join their team. As a Sales Assistant, you will play a pivotal role in ensuring high service and satisfaction for our client's national and international customers. Key Responsibilities: Be the first point of contact for customers, establishing positive relationships. Manage sales orders on the Nav system and correspond with customers to confirm actions taken. Invoice customers and follow up on outstanding invoices. Complete necessary paperwork related to customer orders. Communicate with customers regarding product deliveries and collections. Maintain an updated customer database Escalate relevant customer information and issues to the Sales Managers. Keep the Sales Manager updated with weekly reports on agreed KPIs. Arrange samples to be sent to customers. Handle customer claims and coordinate with the Sales Manager for resolution. Interface with different departments such as production, quality, and logistics. The ideal candidate will have: Good knowledge of the FMCG/manufacturing industry. Familiarity with export and foreign trade procedures. Sales, customer service, or export service experience. Strong IT skills, particularly in Microsoft Excel and Word. Excellent verbal and written communication skills. Our client offer a competitive salary, 25 days holiday + bank holidays, company pension scheme, along with the opportunity for personal and professional growth! This is a fantastic opportunity to excel in a dynamic and customer-focused environment. If you are enthusiastic, detail-oriented, and thrive in a fast-paced setting, we want to hear from you! Don't miss out - apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office assistant-Housing Permanent 27-28k Onsite Your new company Zebra Students has over 60 years of experience of providing accommodation to post graduate international students in the UK. Their flagship site at South Kensington has 37 flats housing individuals, couples and small families. They are a short walk from the tube and Imperial College. They are an ambitious organisation and see South Kensington site as an opportunity to provide a high-quality inner city living experience in one of the nicest parts of London, using their rental income to help fund the ongoing regeneration of the building, and to open wider growth opportunities. They are a not-for-profit organisation and use their surpluses to ensure they have a sustainable future and to support students internationally who may not otherwise be able to meet their academic potential. Your new role This is an exciting role for someone who cares passionately about providing the best possible experience for our students. You will be running our reception desk but also working with colleagues at Zebra, to ensure the building runs smoothly, whilst also helping with our general administration and applications along with data inputs.You will be the friendly face of Zebra to our students at South Kensington, and prospective international students, and run an efficient and high-quality operation.Duties To provide a friendly welcome and efficient customer service over the phone. Provide an in-person reception for guests and visitors to our office- front facing. Manage the Receptionist/Housing email inbox. You will place adverts for vacant accommodation, handle enquiries, conduct virtual & in-person viewings and on-board new students moving into Zebra. To answer residents' queries regarding bills, departure dates and other general enquiries day-to-day. Work with the Head of Resident Services dealing with all new tenancies, tenancy renewals & associated documentation and updating our accommodation database. To ensure the reception and entrance are always clean & tidy and oversee cleaning of common spaces. To liaise with our maintenance team about any issues within the building and to ensure that empty flats are prepared for new residents. To work with our Health and Safety Manager and ensure the building and our residents & staff are safe. You will liaise with accommodation teams at local partner universities. To issue contractor passes and keep accurate records on sign in sheets. To manage lost property and parcels. You will support the Zebra office team with general admin duties, relating to our South Kensington site but also our other buildings. This will involve helping keep our student database and finance systems up to date, including data entry. To work as part of our Zebra team and carry out other reasonable requests. Data inputting and looking after applications Requirements Organised, flexible and dedicated. Excellent customer service skills. A professional phone, email and personal communications manner with a passion for excellent service. Dependable, enthusiastic and an excellent team player. Competent with Microsoft Office and experienced with learning new systems. Data entry skills required. Previous Reception experience is preferred but not essential. Experience in Student Accommodation would be useful but not essential. A background working within housing is preferred but not essential. What you'll get in return Generous pension scheme Good annual leave packages that rise Annual salary increases and more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 18, 2024
Full time
Office assistant-Housing Permanent 27-28k Onsite Your new company Zebra Students has over 60 years of experience of providing accommodation to post graduate international students in the UK. Their flagship site at South Kensington has 37 flats housing individuals, couples and small families. They are a short walk from the tube and Imperial College. They are an ambitious organisation and see South Kensington site as an opportunity to provide a high-quality inner city living experience in one of the nicest parts of London, using their rental income to help fund the ongoing regeneration of the building, and to open wider growth opportunities. They are a not-for-profit organisation and use their surpluses to ensure they have a sustainable future and to support students internationally who may not otherwise be able to meet their academic potential. Your new role This is an exciting role for someone who cares passionately about providing the best possible experience for our students. You will be running our reception desk but also working with colleagues at Zebra, to ensure the building runs smoothly, whilst also helping with our general administration and applications along with data inputs.You will be the friendly face of Zebra to our students at South Kensington, and prospective international students, and run an efficient and high-quality operation.Duties To provide a friendly welcome and efficient customer service over the phone. Provide an in-person reception for guests and visitors to our office- front facing. Manage the Receptionist/Housing email inbox. You will place adverts for vacant accommodation, handle enquiries, conduct virtual & in-person viewings and on-board new students moving into Zebra. To answer residents' queries regarding bills, departure dates and other general enquiries day-to-day. Work with the Head of Resident Services dealing with all new tenancies, tenancy renewals & associated documentation and updating our accommodation database. To ensure the reception and entrance are always clean & tidy and oversee cleaning of common spaces. To liaise with our maintenance team about any issues within the building and to ensure that empty flats are prepared for new residents. To work with our Health and Safety Manager and ensure the building and our residents & staff are safe. You will liaise with accommodation teams at local partner universities. To issue contractor passes and keep accurate records on sign in sheets. To manage lost property and parcels. You will support the Zebra office team with general admin duties, relating to our South Kensington site but also our other buildings. This will involve helping keep our student database and finance systems up to date, including data entry. To work as part of our Zebra team and carry out other reasonable requests. Data inputting and looking after applications Requirements Organised, flexible and dedicated. Excellent customer service skills. A professional phone, email and personal communications manner with a passion for excellent service. Dependable, enthusiastic and an excellent team player. Competent with Microsoft Office and experienced with learning new systems. Data entry skills required. Previous Reception experience is preferred but not essential. Experience in Student Accommodation would be useful but not essential. A background working within housing is preferred but not essential. What you'll get in return Generous pension scheme Good annual leave packages that rise Annual salary increases and more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Field Assistant, Temporary, £11.44 per hour Your new company Hays are working with a non-departmental body to recruit for a temporary Field Assistant. The role is a mix of field and laboratory-based duties. Your new role You will be working within the plant variety evaluation programmes on grass and clover crops. Duties will include: Assisting scientific staff with field trials, measuring and collecting agronomic data.Manual fieldwork in all weather.Data input and management.Familiarity with laboratory procedures and working to set protocols advantageous.Working to agreed deadlines and keeping a clean and safe working environment.Ensuring good quality working practice. What you'll need to succeed Field work experience.Data handling experience.Experience of working in teams.Applicants must have a full driving license and a personal vehicle is preferably, to travel to and from different locations. What you'll get in return £11.44 per hourTemporary for 5-6 monthsOption for 4 or 5 days per weekOnline timesheets with weekly payAccess to retailer discountsAccess to thousands of learning and development courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Seasonal
Field Assistant, Temporary, £11.44 per hour Your new company Hays are working with a non-departmental body to recruit for a temporary Field Assistant. The role is a mix of field and laboratory-based duties. Your new role You will be working within the plant variety evaluation programmes on grass and clover crops. Duties will include: Assisting scientific staff with field trials, measuring and collecting agronomic data.Manual fieldwork in all weather.Data input and management.Familiarity with laboratory procedures and working to set protocols advantageous.Working to agreed deadlines and keeping a clean and safe working environment.Ensuring good quality working practice. What you'll need to succeed Field work experience.Data handling experience.Experience of working in teams.Applicants must have a full driving license and a personal vehicle is preferably, to travel to and from different locations. What you'll get in return £11.44 per hourTemporary for 5-6 monthsOption for 4 or 5 days per weekOnline timesheets with weekly payAccess to retailer discountsAccess to thousands of learning and development courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Position Snapshot Nestlé UK & Ireland Nespresso Retail - Boutique Sales Assistant - Edinburgh £10.90 per hour + Potential Bonus + Excellent Benefits This is a part time 20 hour per week permanent opportunity but we are always open to discuss individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like. Position Summary We're looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in Edinburgh. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of . Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance. Welcoming customers to the boutique and adapting to meet their needs. Being a proud and passionate brand ambassador of Nespresso. Take responsibility, show motivation and in return you can expect great opportunities. What will make you successful? Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed. Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
Apr 18, 2024
Full time
Position Snapshot Nestlé UK & Ireland Nespresso Retail - Boutique Sales Assistant - Edinburgh £10.90 per hour + Potential Bonus + Excellent Benefits This is a part time 20 hour per week permanent opportunity but we are always open to discuss individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like. Position Summary We're looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in Edinburgh. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of . Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance. Welcoming customers to the boutique and adapting to meet their needs. Being a proud and passionate brand ambassador of Nespresso. Take responsibility, show motivation and in return you can expect great opportunities. What will make you successful? Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed. Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
Position Snapshot Nespresso Retail Supervisor - Edinburgh Competitive Salary + Potential Bonus + Excellent Benefits Although this is a full-time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual's flexible working needs, don't let this stop you from applying. Position Summary We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Edinburgh. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of a Retail Supervisor . Completing shop floor observations and providing feedback to the team in line with management support. Utilising customer experience and everyday coaching across the team. Delivering a high standard of customer service. Facilitating team training sessions. Taking accountability for managing and resolving escalated complaints. Monitoring and leading on internal control processes. Leading on ad hoc audits. What will make you successful? Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: Previous supervisory shop floor experience in the retail sector. A proven track record of delivering exceptional customer service. A strong understanding of the retail and competitive environment in which the Nespresso business operates. Enthusiasm to coach, train and mentor the Sales Assistants within your boutique. Maintain and support a positive and collaborative team culture. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
Apr 18, 2024
Full time
Position Snapshot Nespresso Retail Supervisor - Edinburgh Competitive Salary + Potential Bonus + Excellent Benefits Although this is a full-time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual's flexible working needs, don't let this stop you from applying. Position Summary We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Edinburgh. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of a Retail Supervisor . Completing shop floor observations and providing feedback to the team in line with management support. Utilising customer experience and everyday coaching across the team. Delivering a high standard of customer service. Facilitating team training sessions. Taking accountability for managing and resolving escalated complaints. Monitoring and leading on internal control processes. Leading on ad hoc audits. What will make you successful? Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: Previous supervisory shop floor experience in the retail sector. A proven track record of delivering exceptional customer service. A strong understanding of the retail and competitive environment in which the Nespresso business operates. Enthusiasm to coach, train and mentor the Sales Assistants within your boutique. Maintain and support a positive and collaborative team culture. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
Job Title : Administrative and Finance Assistant Location : Darwin, Blackburn Hours : Full-time (40 hours per week) Flexible - 8am - 4pm / 9am - 5pm Salary Range : 27,500 - 28,500 per annum About Us: Total Staff is a reputable recruitment agency dedicated to matching skilled professionals with rewarding opportunities. We are currently recruiting an Administrative and Finance Assistant on behalf of a leading care home based in Darwin, Blackburn. Our client is committed to providing high-quality care services to residents and creating a supportive environment for both residents and staff. Role Overview: We are seeking a dynamic Administrative and Finance Assistant to join the team at our client's care home. This role is pivotal in ensuring the smooth operation of administrative and financial functions within the care home setting, including payroll management, finance administration, HR support, and general administrative duties. Key Responsibilities: Payroll Management: Process payroll for approximately 125 staff members onsite, ensuring accuracy and compliance with company policies and legal requirements. Finance Administration: Handle financial transactions, including invoicing, petty cash management, and reconciliations. Assist in budget monitoring and financial reporting as required. HR Support: Assist with recruitment processes, including posting job vacancies, screening candidates, scheduling interviews, and maintaining employee records. Support HR functions such as employee onboarding, training coordination, and policy compliance. Administrative Duties: Provide general administrative support to the care home management team, including answering phones, managing emails, filing paperwork, and maintaining office supplies. Resident Interaction: Interact with residents in a courteous and respectful manner, providing assistance as needed to ensure their comfort and satisfaction. Policy Functions : Assist in the implementation and enforcement of company policies and procedures, including health and safety regulations, safeguarding protocols, and data protection policies. Requirements : Previous experience in an administrative and finance role, preferably within a care home or healthcare setting. Strong proficiency in payroll processing and finance administration, with excellent attention to detail. Knowledge of HR processes, including recruitment, employee relations, and compliance requirements. Excellent communication skills, both verbal and written, with the ability to interact effectively with staff, residents, and external stakeholders. Strong organizational and multitasking abilities, capable of managing diverse tasks efficiently in a fast-paced environment. Proficiency in Microsoft Office suite and other relevant software applications. A positive attitude, empathy, and a genuine desire to contribute to the well-being of residents and support the mission of the care home. Preferred Qualifications: Background in finance, accounting, business administration, or a related field. Relevant certifications or training in payroll administration, HR management, or finance. Knowledge of care home regulations, standards, and best practices. Job Types: Full-time, Permanent Pay: 27,500.00- 28,500.00 per year Benefits: Casual dress Company events Company pension Free parking On-site parking Referral programme
Apr 18, 2024
Full time
Job Title : Administrative and Finance Assistant Location : Darwin, Blackburn Hours : Full-time (40 hours per week) Flexible - 8am - 4pm / 9am - 5pm Salary Range : 27,500 - 28,500 per annum About Us: Total Staff is a reputable recruitment agency dedicated to matching skilled professionals with rewarding opportunities. We are currently recruiting an Administrative and Finance Assistant on behalf of a leading care home based in Darwin, Blackburn. Our client is committed to providing high-quality care services to residents and creating a supportive environment for both residents and staff. Role Overview: We are seeking a dynamic Administrative and Finance Assistant to join the team at our client's care home. This role is pivotal in ensuring the smooth operation of administrative and financial functions within the care home setting, including payroll management, finance administration, HR support, and general administrative duties. Key Responsibilities: Payroll Management: Process payroll for approximately 125 staff members onsite, ensuring accuracy and compliance with company policies and legal requirements. Finance Administration: Handle financial transactions, including invoicing, petty cash management, and reconciliations. Assist in budget monitoring and financial reporting as required. HR Support: Assist with recruitment processes, including posting job vacancies, screening candidates, scheduling interviews, and maintaining employee records. Support HR functions such as employee onboarding, training coordination, and policy compliance. Administrative Duties: Provide general administrative support to the care home management team, including answering phones, managing emails, filing paperwork, and maintaining office supplies. Resident Interaction: Interact with residents in a courteous and respectful manner, providing assistance as needed to ensure their comfort and satisfaction. Policy Functions : Assist in the implementation and enforcement of company policies and procedures, including health and safety regulations, safeguarding protocols, and data protection policies. Requirements : Previous experience in an administrative and finance role, preferably within a care home or healthcare setting. Strong proficiency in payroll processing and finance administration, with excellent attention to detail. Knowledge of HR processes, including recruitment, employee relations, and compliance requirements. Excellent communication skills, both verbal and written, with the ability to interact effectively with staff, residents, and external stakeholders. Strong organizational and multitasking abilities, capable of managing diverse tasks efficiently in a fast-paced environment. Proficiency in Microsoft Office suite and other relevant software applications. A positive attitude, empathy, and a genuine desire to contribute to the well-being of residents and support the mission of the care home. Preferred Qualifications: Background in finance, accounting, business administration, or a related field. Relevant certifications or training in payroll administration, HR management, or finance. Knowledge of care home regulations, standards, and best practices. Job Types: Full-time, Permanent Pay: 27,500.00- 28,500.00 per year Benefits: Casual dress Company events Company pension Free parking On-site parking Referral programme
Our client a high end Jewellery Distributor based in Central London is seeking an experienced Stock Administration Assistant. The successful candidate will work under the supervision of the senior Quality and Production manager and be responsible to support the overall business regarding Stock and Administrative functions. You will interact with different teams including the Merchandising, Sales Liaison and the Shipping department. The Key Responsibilities: Management of the Blue Cards/ Passports of the products Check that the information is correct on all cards (product, pricing, image) Review the quality of the images and photoshop if necessary Print and allocate the cards according to the stock movements Responsible to ensure that a card is always attached to a piece before shipping GIA certificates: Follow-up sales: send GIA certificates to the markets on a daily basis Management of the GIA Masterfile (log in, track) Responsible of the physical organisation of the GIA certificates Database: Scan all GIAs and ensure that the database is updated Project: Audit of our library of certificates and improve processes when necessary Product image and photography Image project: Responsible for the database of the image bank for repeatable and unique products Stock management for product photography Communication: Communicating with PR in regards to stone origin details and stock enquiries General upkeep of the special stones folder Other: Additional ad hoc projects and responsibilities Assist with inventory check, stock movements and organization of the safes Must be detailed orientated with the ability to handle several projects and have excellent organisational skills. Be proactive and adaptable and be commercially driven. It is preferable to be from the Jewellery industry and have a passion for this. Strong MS office skills and SAP knowledge will be an advantage.
Apr 18, 2024
Full time
Our client a high end Jewellery Distributor based in Central London is seeking an experienced Stock Administration Assistant. The successful candidate will work under the supervision of the senior Quality and Production manager and be responsible to support the overall business regarding Stock and Administrative functions. You will interact with different teams including the Merchandising, Sales Liaison and the Shipping department. The Key Responsibilities: Management of the Blue Cards/ Passports of the products Check that the information is correct on all cards (product, pricing, image) Review the quality of the images and photoshop if necessary Print and allocate the cards according to the stock movements Responsible to ensure that a card is always attached to a piece before shipping GIA certificates: Follow-up sales: send GIA certificates to the markets on a daily basis Management of the GIA Masterfile (log in, track) Responsible of the physical organisation of the GIA certificates Database: Scan all GIAs and ensure that the database is updated Project: Audit of our library of certificates and improve processes when necessary Product image and photography Image project: Responsible for the database of the image bank for repeatable and unique products Stock management for product photography Communication: Communicating with PR in regards to stone origin details and stock enquiries General upkeep of the special stones folder Other: Additional ad hoc projects and responsibilities Assist with inventory check, stock movements and organization of the safes Must be detailed orientated with the ability to handle several projects and have excellent organisational skills. Be proactive and adaptable and be commercially driven. It is preferable to be from the Jewellery industry and have a passion for this. Strong MS office skills and SAP knowledge will be an advantage.
BARNET ENFIELD & HARINGEY MENTAL HEALTH TRUST
Enfield, Middlesex
Site Chase Farm Hospital Town Enfield Salary £32,720 - £39,769 per annum including Outer London Allowance Salary period Yearly Closing 19/04/:59 Barnet, Enfield and Haringey Mental Health NHS Trust provides local, regional and national award-winning healthcare services. We have more than 3.300 staff working out of 20 main sites serving a population of 1.2 million people.We provide community health services and mental health services for young people, adults and older people. Our North London Forensic Service treats and cares for people in the criminal justice system who have mental health conditions. We also provide one of the largest eating disorders services in England, as well as drug and alcohol services. We are an organisation that is passionate about equality, diversity and inclusion; one that prides itself in developing the leadership capabilities of its employees, looking after their health and wellbeing, creating safe spaces for staff to speak up and providing opportunities to mentor and be mentored.Our employees are the reason for delivering Good CQC ratings, excellent outcomes and outstanding patient experiences, so it is our aim to create a happy and healthy working environment where youcan thrive and succeed. Job overview An exciting opportunity has arisen for an experienced Personal Assistant to join the Senior Leadership Team supporting the Deputy Chief Operating Officer/Medical Director across the BEH and C&I Partnership. The successful candidate will have experience of working in a health care setting providing support at executive leadership/senior management level and be able to work in a dynamic, fast-paced environment. Must demonstrate attention to detail and manage own time to meet the needs of the service and a self-starter. The role is responsible for overseeing and managing both Deputy Chief Operating Officer/Medical Director meetings both internally and externally including the coordination of the forward planner, agendas, papers and taking accurate minutes. The Role will require a high level of diary management ensuring that deadlines are met with internal and external reports/papers and submissions. This is a new role to support the Deputy Chief Operating Officer/Medical Director in transforming the future of Mental Health services across the Partnership. The candidate will be required to work in partnership across the BEH and C&I Partnership, this will be liaising with the London Partnership. This role will involve some Project Management fact finding and potential development in this area. If you enjoy new challenges and would like to be at the beginning of this journey, we would like to hear from you. Main duties of the job You will be responsible for: Providing a full PA service to the Deputy Chief Operating Officer/Medical Director including dictation and typing minutes, word processing, photocopying, faxing, and filing; the production of reports/collation of data as and when requested. Maintaining an effective and efficient administrative system to support the services and projects on behalf of the Senior Management Team. Manage diaries, including arranging meetings, taking account of time constraints and the commitments/priorities of the Deputy Chief Operating Officer/Medical Director Co-ordinate the administrative function within their portfolio to deliver an efficient and effective service that supports clinical service delivery, service management, service users and carers Working for our organisation BEH-MHT Values Our values The Trust's values are: Compassion Respect Working together Detailed job description and main responsibilities Liaise with the Deputy Chief Operating Officer and Medical Director as required in the portfolios and corporate Ensure the Deputy Chief Operating Officer and Medical Director have to hand all necessary papers, documents and/or reports at the commencement of each working day in addition to those required for any scheduled meetings or Receive visitors for the Deputy Chief Operating Officer / Medical Director appropriately. Deal with routine correspondence on behalf of the Deputy Chief Operating Officer / Medical Director, including preparing letters and reports for Ensure the speedy and efficient dispatch of incoming post and telephone Receive all incoming post, and faxes, collating where required with previous related correspondence before passing to the respective Deputy Chief Operating officer and Medical Director and prioritisation. Receive telephone calls and deal with them Provide accurate computerised reports as and when Organise seminars and other key events internal and external to the Partnership/Trust as required. Ensure that there is comprehensive administration support, and that work is prioritised in accordance with service Be flexible to the needs of the service lines and ensure cover for all aspect of administrative work. Establish office procedures which reflect good office Ensuring the implementation and maintenance of effective client and team filing systems, ensuring that client records are kept safe, confidential, up to date and Taking minutes of high-level meetings, distributing as appropriate and taking administration follow up acting on own initiative. Person specification Education Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in area. Knowledge Full range of administrative procedures, software programmes Relevant Trust policies and procedures Experience 2 years NHS experience 2 years' experience of line manager responsibility Managing busy workload and conflicting priorities Handling confidential and sensitive information in accordance with the Data Protection Act 2 years NHS experience of working in a community setting. Skills & Abilities Extensive use and knowledge of all Microsoft Office programmes; Outlook, Word, Excel and Publisher. Demonstrate a high standard of telephone liaison, interpersonal, organisational and communication skills Methodical and organised Clear communicator with good writing, and telephone skills ensuring accuracy at all times Problem solving skills and ability to respond to sudden unexpected demands Freedom to Act Works without supervision, advice available from line manager when required Emotional effort Occasional exposure to distressing or emotional circumstances, office conditions References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR. If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details. Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff. Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System. Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible. All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed. Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted. By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers. Employer certification / accreditation badges The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Apr 18, 2024
Full time
Site Chase Farm Hospital Town Enfield Salary £32,720 - £39,769 per annum including Outer London Allowance Salary period Yearly Closing 19/04/:59 Barnet, Enfield and Haringey Mental Health NHS Trust provides local, regional and national award-winning healthcare services. We have more than 3.300 staff working out of 20 main sites serving a population of 1.2 million people.We provide community health services and mental health services for young people, adults and older people. Our North London Forensic Service treats and cares for people in the criminal justice system who have mental health conditions. We also provide one of the largest eating disorders services in England, as well as drug and alcohol services. We are an organisation that is passionate about equality, diversity and inclusion; one that prides itself in developing the leadership capabilities of its employees, looking after their health and wellbeing, creating safe spaces for staff to speak up and providing opportunities to mentor and be mentored.Our employees are the reason for delivering Good CQC ratings, excellent outcomes and outstanding patient experiences, so it is our aim to create a happy and healthy working environment where youcan thrive and succeed. Job overview An exciting opportunity has arisen for an experienced Personal Assistant to join the Senior Leadership Team supporting the Deputy Chief Operating Officer/Medical Director across the BEH and C&I Partnership. The successful candidate will have experience of working in a health care setting providing support at executive leadership/senior management level and be able to work in a dynamic, fast-paced environment. Must demonstrate attention to detail and manage own time to meet the needs of the service and a self-starter. The role is responsible for overseeing and managing both Deputy Chief Operating Officer/Medical Director meetings both internally and externally including the coordination of the forward planner, agendas, papers and taking accurate minutes. The Role will require a high level of diary management ensuring that deadlines are met with internal and external reports/papers and submissions. This is a new role to support the Deputy Chief Operating Officer/Medical Director in transforming the future of Mental Health services across the Partnership. The candidate will be required to work in partnership across the BEH and C&I Partnership, this will be liaising with the London Partnership. This role will involve some Project Management fact finding and potential development in this area. If you enjoy new challenges and would like to be at the beginning of this journey, we would like to hear from you. Main duties of the job You will be responsible for: Providing a full PA service to the Deputy Chief Operating Officer/Medical Director including dictation and typing minutes, word processing, photocopying, faxing, and filing; the production of reports/collation of data as and when requested. Maintaining an effective and efficient administrative system to support the services and projects on behalf of the Senior Management Team. Manage diaries, including arranging meetings, taking account of time constraints and the commitments/priorities of the Deputy Chief Operating Officer/Medical Director Co-ordinate the administrative function within their portfolio to deliver an efficient and effective service that supports clinical service delivery, service management, service users and carers Working for our organisation BEH-MHT Values Our values The Trust's values are: Compassion Respect Working together Detailed job description and main responsibilities Liaise with the Deputy Chief Operating Officer and Medical Director as required in the portfolios and corporate Ensure the Deputy Chief Operating Officer and Medical Director have to hand all necessary papers, documents and/or reports at the commencement of each working day in addition to those required for any scheduled meetings or Receive visitors for the Deputy Chief Operating Officer / Medical Director appropriately. Deal with routine correspondence on behalf of the Deputy Chief Operating Officer / Medical Director, including preparing letters and reports for Ensure the speedy and efficient dispatch of incoming post and telephone Receive all incoming post, and faxes, collating where required with previous related correspondence before passing to the respective Deputy Chief Operating officer and Medical Director and prioritisation. Receive telephone calls and deal with them Provide accurate computerised reports as and when Organise seminars and other key events internal and external to the Partnership/Trust as required. Ensure that there is comprehensive administration support, and that work is prioritised in accordance with service Be flexible to the needs of the service lines and ensure cover for all aspect of administrative work. Establish office procedures which reflect good office Ensuring the implementation and maintenance of effective client and team filing systems, ensuring that client records are kept safe, confidential, up to date and Taking minutes of high-level meetings, distributing as appropriate and taking administration follow up acting on own initiative. Person specification Education Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in area. Knowledge Full range of administrative procedures, software programmes Relevant Trust policies and procedures Experience 2 years NHS experience 2 years' experience of line manager responsibility Managing busy workload and conflicting priorities Handling confidential and sensitive information in accordance with the Data Protection Act 2 years NHS experience of working in a community setting. Skills & Abilities Extensive use and knowledge of all Microsoft Office programmes; Outlook, Word, Excel and Publisher. Demonstrate a high standard of telephone liaison, interpersonal, organisational and communication skills Methodical and organised Clear communicator with good writing, and telephone skills ensuring accuracy at all times Problem solving skills and ability to respond to sudden unexpected demands Freedom to Act Works without supervision, advice available from line manager when required Emotional effort Occasional exposure to distressing or emotional circumstances, office conditions References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR. If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details. Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff. Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System. Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible. All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed. Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted. By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers. Employer certification / accreditation badges The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
This is an incredible opportunity for someone to join a fast paced and highly innovative global consumer products company with a very well-regarded business-minded legal team. The Assistant General Counsel - EMEA Commercial will be the Company's first international legal counsel and will be responsible for managing, drafting, and negotiating commercial agreements that comply with Company policies and risk tolerance. Although the position will primarily be responsible for commercial agreements in the EMEA region, there will be opportunity for other transactional, commercial and regulatory projects for the Company as well as other matters as assigned by the Chief Legal Officer. This position will report jointly to the Chief Legal Officer and Vice President, Sr. Associate General Counsel, Global Commercial. We're a legal team of business drivers. You will learn many facets of the business working on a wide range of global agreements that could span across products, technology, supply chain, IT, marketing/sales, distribution, and various other commercial relationships. The legal team is comprised of business-minded attorneys that cultivate their skills to lead many business initiatives and outcomes throughout the organization. We're a department that enjoys working closely together, with a strong internal reputation, which has fun rolling up our sleeves to ultimately deliver the best consumer experience. The ideal candidate is someone who is curious, enjoys driving a contract to exceed a business outcome, and wants to elevate their "legal agility" to work with a fun, highly innovative, fast paced and truly passionate team. Here are some of the exciting things that you'll be doing! Oversee outside counsel and other outside resources when necessary or appropriate and assume responsibility for the quality and cost for these matters. Manage the drafting and negotiation of global commercial agreements that comply with company policies and risk tolerance Assist in improving standard form agreements and legal processes Handle complex matters such as supply chain agreements, IT agreements, retailer agreements, distributor agreements, technology and IP agreements and commercial matters pertaining to global consumer goods and international manufacturing, and global data privacy issues Corporate and product compliance oversight Manage day to day counseling of business clients in the EMEA region Ability to pivot quickly with the business needs and be extremely responsive to clients and senior leadership Develop and provide commercial training as needed to business Here are some of the things you'll bring. Number of yeas experience post-qualification experience practicing law with extensive experience in commercial and consumer matters, including contract drafting and negotiation. Strong interpersonal skills and emotional intelligence with the ability to stand firm on issues with business clients when necessary A high degree of self-sufficiency, independent judgment and a business appreciation all with a view to managing risk in the most cost-effective manner Superior legal and analytical skills - excellent judgment and initiative in selecting the most effective solutions and possess a business-oriented approach to problem solving Strong business acumen including the ability to think like a business person and integrate legal and business issues, so as to partner effectively with business leaders. Business-oriented approach to problem solving, tempered by an appreciation for legal complexity and risk Collaborative, business minded and team orientated promoting innovation and motivation throughout the team. "Roll up the sleeves" mind set
Apr 18, 2024
Full time
This is an incredible opportunity for someone to join a fast paced and highly innovative global consumer products company with a very well-regarded business-minded legal team. The Assistant General Counsel - EMEA Commercial will be the Company's first international legal counsel and will be responsible for managing, drafting, and negotiating commercial agreements that comply with Company policies and risk tolerance. Although the position will primarily be responsible for commercial agreements in the EMEA region, there will be opportunity for other transactional, commercial and regulatory projects for the Company as well as other matters as assigned by the Chief Legal Officer. This position will report jointly to the Chief Legal Officer and Vice President, Sr. Associate General Counsel, Global Commercial. We're a legal team of business drivers. You will learn many facets of the business working on a wide range of global agreements that could span across products, technology, supply chain, IT, marketing/sales, distribution, and various other commercial relationships. The legal team is comprised of business-minded attorneys that cultivate their skills to lead many business initiatives and outcomes throughout the organization. We're a department that enjoys working closely together, with a strong internal reputation, which has fun rolling up our sleeves to ultimately deliver the best consumer experience. The ideal candidate is someone who is curious, enjoys driving a contract to exceed a business outcome, and wants to elevate their "legal agility" to work with a fun, highly innovative, fast paced and truly passionate team. Here are some of the exciting things that you'll be doing! Oversee outside counsel and other outside resources when necessary or appropriate and assume responsibility for the quality and cost for these matters. Manage the drafting and negotiation of global commercial agreements that comply with company policies and risk tolerance Assist in improving standard form agreements and legal processes Handle complex matters such as supply chain agreements, IT agreements, retailer agreements, distributor agreements, technology and IP agreements and commercial matters pertaining to global consumer goods and international manufacturing, and global data privacy issues Corporate and product compliance oversight Manage day to day counseling of business clients in the EMEA region Ability to pivot quickly with the business needs and be extremely responsive to clients and senior leadership Develop and provide commercial training as needed to business Here are some of the things you'll bring. Number of yeas experience post-qualification experience practicing law with extensive experience in commercial and consumer matters, including contract drafting and negotiation. Strong interpersonal skills and emotional intelligence with the ability to stand firm on issues with business clients when necessary A high degree of self-sufficiency, independent judgment and a business appreciation all with a view to managing risk in the most cost-effective manner Superior legal and analytical skills - excellent judgment and initiative in selecting the most effective solutions and possess a business-oriented approach to problem solving Strong business acumen including the ability to think like a business person and integrate legal and business issues, so as to partner effectively with business leaders. Business-oriented approach to problem solving, tempered by an appreciation for legal complexity and risk Collaborative, business minded and team orientated promoting innovation and motivation throughout the team. "Roll up the sleeves" mind set
we are currently recruiting a process assistant for our client based in Marklane Part time role Saturdays only Hours 5.30pm to 8.30pm Pay rate 13.15 per hour Job Description Berry recruitment is looking for enthusiastic individuals with a 'can do' attitude Part time Saturdays 5.30pm to 8.30pm customer focused roles for a Public Sector client based in Marklane Your role will involve answer incoming calls from customers who want book appointment and additional services with some outbound calling , respond to webchat queries , troubleshoot customer service problems, and provide general information supporting customers with their visa and citizenship applications. As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience. Roles are initially for a six-months' period, with the option to move on to a fixed-term contract. If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you! Key Responsibilities Answer incoming and making outbound calls Answer webchat queries Management and resolve customer queries Booking appointments & additional services for customers Document all call information according to standard operating procedures Follow up customer calls where necessary Other duties as assigned To schedule and prioritise allocated work on a daily basis. Distribute information and when required, work to the other team members or groups. Maintain and update information held on a data base Support line management on any additional admin when required. Maintain records for audit purposes. Ensure deadlines are met. Essential Skills Experience preferred with webchat application but not essential Call centre experience preferred Proficient in relevant computer applications Knowledge of customer service practices and principles Excellent data entry and typing skills listening, verbal, and written communication skills Ability to handle stressful situation appropriately Attention to detail in record keeping Delivers a high quality customer service in a professional manner, creating trust and confidence Excellent communicator Effective team player, who constantly displays commitment and flexibility; Accurate and timely delivery of tasks Excellent organisational skills Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 18, 2024
Full time
we are currently recruiting a process assistant for our client based in Marklane Part time role Saturdays only Hours 5.30pm to 8.30pm Pay rate 13.15 per hour Job Description Berry recruitment is looking for enthusiastic individuals with a 'can do' attitude Part time Saturdays 5.30pm to 8.30pm customer focused roles for a Public Sector client based in Marklane Your role will involve answer incoming calls from customers who want book appointment and additional services with some outbound calling , respond to webchat queries , troubleshoot customer service problems, and provide general information supporting customers with their visa and citizenship applications. As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience. Roles are initially for a six-months' period, with the option to move on to a fixed-term contract. If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you! Key Responsibilities Answer incoming and making outbound calls Answer webchat queries Management and resolve customer queries Booking appointments & additional services for customers Document all call information according to standard operating procedures Follow up customer calls where necessary Other duties as assigned To schedule and prioritise allocated work on a daily basis. Distribute information and when required, work to the other team members or groups. Maintain and update information held on a data base Support line management on any additional admin when required. Maintain records for audit purposes. Ensure deadlines are met. Essential Skills Experience preferred with webchat application but not essential Call centre experience preferred Proficient in relevant computer applications Knowledge of customer service practices and principles Excellent data entry and typing skills listening, verbal, and written communication skills Ability to handle stressful situation appropriately Attention to detail in record keeping Delivers a high quality customer service in a professional manner, creating trust and confidence Excellent communicator Effective team player, who constantly displays commitment and flexibility; Accurate and timely delivery of tasks Excellent organisational skills Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.