Customer Service Advisor - Temporary Project Start date 30th April for 8 weeks Mon - Fri 8:30am-5pm Mansfield This is a fantastic opportunity to join a successful team in a fun and friendly environment providing customer service over the phone for a temporary campaign lasting approximately 8 weeks. Handling inbound complaint calls and signposting only. NO SALES! The of role Customer Service Advisor will involve: Dealing with inbound calls from customers regarding queries and complaints - you will not resolving complaints but dealing with initial calls, providing information and signposting to complaints procedures required Providing information to customer regarding the escalation process Arranging call backs for customers as and when required Logging details of the call on the system and updating information accurately We are looking for candidates with: Customer service / call centre experience Empathy and experience of dealing with complaints or handling upset customers Excellent communication skills both written and verbal on all levels The ability to work on a temporary basis for the whole length of the assignment Computer literacy and the ability to quickly pick up new systems Interested Call TurnerFox Recruitment on (phone number removed) or email your CV today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Key words for this vacancy - Customer Service / Call Centre / Customer Coordinator / Customer Account Manager / Customer Contact Agent / Customer Advisor / Call Centre Operative / Complaints / Complaints Handler
Apr 19, 2024
Seasonal
Customer Service Advisor - Temporary Project Start date 30th April for 8 weeks Mon - Fri 8:30am-5pm Mansfield This is a fantastic opportunity to join a successful team in a fun and friendly environment providing customer service over the phone for a temporary campaign lasting approximately 8 weeks. Handling inbound complaint calls and signposting only. NO SALES! The of role Customer Service Advisor will involve: Dealing with inbound calls from customers regarding queries and complaints - you will not resolving complaints but dealing with initial calls, providing information and signposting to complaints procedures required Providing information to customer regarding the escalation process Arranging call backs for customers as and when required Logging details of the call on the system and updating information accurately We are looking for candidates with: Customer service / call centre experience Empathy and experience of dealing with complaints or handling upset customers Excellent communication skills both written and verbal on all levels The ability to work on a temporary basis for the whole length of the assignment Computer literacy and the ability to quickly pick up new systems Interested Call TurnerFox Recruitment on (phone number removed) or email your CV today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Key words for this vacancy - Customer Service / Call Centre / Customer Coordinator / Customer Account Manager / Customer Contact Agent / Customer Advisor / Call Centre Operative / Complaints / Complaints Handler
We're on the lookout for a diligent and detail-oriented Sales Controller to join our client's team. This role is integral to the efficient administration of key accounts, supporting sales, and managing stock and order books under the guidance of the Commercial Manager. Annual salary of £25,000 - £30,000. Working 08:50 - 17:00 Monday - Friday. A role that encourages continuous improvement and personal development. A position within a reputable and stable business. The Role: As a Sales Controller, you will: Administer key accounts, supporting sales and efficiently managing stock and order books. Respond to all customer enquiries professionally and within agreed timescales. Identify and act on opportunities for win/win outcomes. Administer all customer orders efficiently and accurately. Generate and manage accurate and easily accessible information for all customers. Manage stock levels within agreed limits. Continually improve the standard of service provided to every customer. Liaise closely with logistics to ensure timely delivery of customers orders. The Candidate: The ideal candidate for the Sales Controller role will: Strive for continuous improvement and be diligent and conscientious. Have excellent customer service skills and the ability to build relationships. Be a competent user of Word & Excel and able to analyse data and spot trends. Have previous experience within manufacturing. The Package: The Sales Controller role comes with an annual salary of £25,000 - £30,000. The company is committed to the personal and professional development of its employees, and encourages a culture of continuous improvement. This role offers the opportunity to work closely with the Commercial Manager and key accounts, providing a valuable learning and growth experience. If you have experience or interest in roles such as Sales Administrator, Sales Account Manager, Sales Support Coordinator, Customer Service Coordinator, or Sales Operations Controller, you could be the perfect fit for this Sales Controller role. Apply today to take the next step in your career.
Apr 18, 2024
Full time
We're on the lookout for a diligent and detail-oriented Sales Controller to join our client's team. This role is integral to the efficient administration of key accounts, supporting sales, and managing stock and order books under the guidance of the Commercial Manager. Annual salary of £25,000 - £30,000. Working 08:50 - 17:00 Monday - Friday. A role that encourages continuous improvement and personal development. A position within a reputable and stable business. The Role: As a Sales Controller, you will: Administer key accounts, supporting sales and efficiently managing stock and order books. Respond to all customer enquiries professionally and within agreed timescales. Identify and act on opportunities for win/win outcomes. Administer all customer orders efficiently and accurately. Generate and manage accurate and easily accessible information for all customers. Manage stock levels within agreed limits. Continually improve the standard of service provided to every customer. Liaise closely with logistics to ensure timely delivery of customers orders. The Candidate: The ideal candidate for the Sales Controller role will: Strive for continuous improvement and be diligent and conscientious. Have excellent customer service skills and the ability to build relationships. Be a competent user of Word & Excel and able to analyse data and spot trends. Have previous experience within manufacturing. The Package: The Sales Controller role comes with an annual salary of £25,000 - £30,000. The company is committed to the personal and professional development of its employees, and encourages a culture of continuous improvement. This role offers the opportunity to work closely with the Commercial Manager and key accounts, providing a valuable learning and growth experience. If you have experience or interest in roles such as Sales Administrator, Sales Account Manager, Sales Support Coordinator, Customer Service Coordinator, or Sales Operations Controller, you could be the perfect fit for this Sales Controller role. Apply today to take the next step in your career.
Description Role Purpose Account Coordinators consist of a high performing HSBC team within Global Group Payment Services (Client Services - Corporate Cards) teams. They deploy a combination of high levels of technical and relationship building skills to personally ensure excellent client service standards are consistently provided.Engagements with HSBC's national, regional & global corporate clients (via email, calls and occasional client visits) build HSBC's name and commercial growth. In this role, you will: Take ownership of building HSBC's name with a portfolio of high spend corporate card client management teams by consistently and precisely delivering service excellence, resolving concerns and requests and through these interactions potentially identifying potential 'win win' digital first engagement opportunities. On a day-to-day basis provide first point of contact 'front line' service (via email and calls) resolving, referring, escalating and coordinating responses to questions originating from high spend large corporate client portfolios; to optimise performance of corporate card programmes Demonstrate motivation to build and develop a level of personal knowledge across key corporate card client service platforms, technologies, products, and best practice procedures that is regarded by both peers and clients as being of Subject Matter Expert standard. This includes growing deployment of virtual card services. Establish & drive value adding, collaborative, working relationships with both corporate clients & HSBC colleagues; for example in global service and technical support teams, Sales, Product Management Working collaboratively with key stakeholders - The role includes significant time resolving client enquires received by telephone and or into shared subject specific email team boxes (for example Virtual card queries, expense management file feeds and large HSBC clients with smaller Corporate card Programmes) Qualifications To be successful in the role, you should meet the following requirements: A fast learner of technical concepts with transferrable relevant current systems literacy skills Strong attention to detail, analytical reasoning, and problem-solving skills A strong, positive, team player with ability to collaborate effectively within multidisciplined groups Excellent communication and positive influencing skills Strong motivation to proactively work effectively to deadlines in a pressured environment. The base location for this role will be Edinburgh Park, Edinburgh with hybrid working 2 days per week min in office. You'll achieve more when you join HSBC. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
Apr 18, 2024
Full time
Description Role Purpose Account Coordinators consist of a high performing HSBC team within Global Group Payment Services (Client Services - Corporate Cards) teams. They deploy a combination of high levels of technical and relationship building skills to personally ensure excellent client service standards are consistently provided.Engagements with HSBC's national, regional & global corporate clients (via email, calls and occasional client visits) build HSBC's name and commercial growth. In this role, you will: Take ownership of building HSBC's name with a portfolio of high spend corporate card client management teams by consistently and precisely delivering service excellence, resolving concerns and requests and through these interactions potentially identifying potential 'win win' digital first engagement opportunities. On a day-to-day basis provide first point of contact 'front line' service (via email and calls) resolving, referring, escalating and coordinating responses to questions originating from high spend large corporate client portfolios; to optimise performance of corporate card programmes Demonstrate motivation to build and develop a level of personal knowledge across key corporate card client service platforms, technologies, products, and best practice procedures that is regarded by both peers and clients as being of Subject Matter Expert standard. This includes growing deployment of virtual card services. Establish & drive value adding, collaborative, working relationships with both corporate clients & HSBC colleagues; for example in global service and technical support teams, Sales, Product Management Working collaboratively with key stakeholders - The role includes significant time resolving client enquires received by telephone and or into shared subject specific email team boxes (for example Virtual card queries, expense management file feeds and large HSBC clients with smaller Corporate card Programmes) Qualifications To be successful in the role, you should meet the following requirements: A fast learner of technical concepts with transferrable relevant current systems literacy skills Strong attention to detail, analytical reasoning, and problem-solving skills A strong, positive, team player with ability to collaborate effectively within multidisciplined groups Excellent communication and positive influencing skills Strong motivation to proactively work effectively to deadlines in a pressured environment. The base location for this role will be Edinburgh Park, Edinburgh with hybrid working 2 days per week min in office. You'll achieve more when you join HSBC. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
FRENCH SELECTION UK Dutch Speaking Logistics Coordinator Logistics, Supply Chain, Export, Coordinator, Customer, B2B, Order processing, Quotations, CRM, Logistics, Supply Chain, Export, Coordinator, Customer Service, Customer Care, Customer Advisor, Import, Sales support, Sales Assistant, shipping Germany, Dutch , Netherlands, Flemish, Belgium) Location: London, City of London (2 days in the office/ 3 days WFH every week) Salary: we will consider every applicant's salary expectations Ref: 5424D VIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 5424DApplications submitted on our website will come to us in WORD format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established international broker & distributor Main duties: To support sales operations and contribute to offering a great customer service experience The Role: - Processing orders and monitoring shipments- Handling enquiries, complaints and other aspects of customer service as required- Providing accurate and timely quotations- Arranging for samples to be sent out to clients- Helping with identifying sales leads when applicable- Inputting correct information on database to create purchase orders- Controlling stock levels for key accounts to ensure there is sufficient inventory to fulfil orders The Candidate: - Fluent in Dutch (Written & spoken) - Previous experience in Export and/or Sales Administration/ Logistics - IT Literate: Excellent knowledge of Excel and PowerPoint- High attention to details- Excellent communication and interpersonal skills- Able to work as part of a team as well as to take initiatives- Proactive and dynamic personality The Salary: we will consider every applicant's salary expectations French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 18, 2024
Full time
FRENCH SELECTION UK Dutch Speaking Logistics Coordinator Logistics, Supply Chain, Export, Coordinator, Customer, B2B, Order processing, Quotations, CRM, Logistics, Supply Chain, Export, Coordinator, Customer Service, Customer Care, Customer Advisor, Import, Sales support, Sales Assistant, shipping Germany, Dutch , Netherlands, Flemish, Belgium) Location: London, City of London (2 days in the office/ 3 days WFH every week) Salary: we will consider every applicant's salary expectations Ref: 5424D VIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 5424DApplications submitted on our website will come to us in WORD format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established international broker & distributor Main duties: To support sales operations and contribute to offering a great customer service experience The Role: - Processing orders and monitoring shipments- Handling enquiries, complaints and other aspects of customer service as required- Providing accurate and timely quotations- Arranging for samples to be sent out to clients- Helping with identifying sales leads when applicable- Inputting correct information on database to create purchase orders- Controlling stock levels for key accounts to ensure there is sufficient inventory to fulfil orders The Candidate: - Fluent in Dutch (Written & spoken) - Previous experience in Export and/or Sales Administration/ Logistics - IT Literate: Excellent knowledge of Excel and PowerPoint- High attention to details- Excellent communication and interpersonal skills- Able to work as part of a team as well as to take initiatives- Proactive and dynamic personality The Salary: we will consider every applicant's salary expectations French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
About this role: The Sales Chief Operating Officer ("COO") role reports directly into the Markets APAC COO, covering the related activities across the Fixed Income and FX businesses in the region. Success in this role centers around being entrepreneurial and independently establishing close partnerships with all desks and logistics & control functions, both locally and abroad. Learn more about the career areas and lines of business at Key Responsibilities Driving the Regional Strategy Drive the strategic planning process for sales - collate feedback, synthesize messages, build plans, analyse 3rd party sources (e.g. Coalition data) Track business performance, developing appropriate risk and performance reporting based on stakeholder feedback Providing Regional Project Oversight and Expertise Oversee client on-boarding / off-boarding processes, prioritizing resources as required Oversee all APAC sales and client related projects Initiate and drive franchise review and client segmentation exercises Drive and own all related business requirements analyses Drive business, simplification and regulatory change programs Create, maintain and communicate project plans to regional and global stakeholders Drive and manage New Products processes Feed into business system / process change priority logs Participate in resource prioritization discussions, proactively representing the region / product Identify efficiencies across the Front-To-Back ("FTB") and work with the relevant stakeholders to achieve them Providing Front-To-Back Oversight Own and drive to closure the resolution of production issues in the FTB Be an active member of regional / local committees / forums Scrutinize direct and attributed costs, driving cost cuts where possible Review Travel, Client and Gift expenses, ensuring alignment with Global and Regional Policies Assist in the development and implementation of regional policies and procedures Establish and maintain communication channels between the business and the logistics & control functions Understand, champion and foster a robust compliance environment Monitor and enforce process best practice within the Front Office Help produce and maintain business process and control mappings Provide product and process subject matter expertise in risk and control assessments Running Business Administration Processes Serve as a proxy for the Markets APAC COO as and when required Maintain Business Continuity Plans and serve as the business BCP coordinator for the sales teams Oversee and maintain floor plans and coordinate changes when necessary Own select approval processes (i.e. floor, system and Market Data access) Produce presentations and oversee / run the production of regular business updates Own and produce Management Information as and when required Exhibiting and Promoting Key Behaviours Provide credible challenge where required Put integrity first Collaborate with all stakeholders Required Qualifications: 6+ years of corporate & investment banking business management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of management experience Desire Requirements: University degree with a post graduate degree or other professional designation being advantageous 10+ years of working within or directly for a Markets business Intimate knowledge of FICC products and their execution channels Experience in trading, sales and structuring FTB processes and controls with exposure to APAC regulatory regimes Experience in running multiple concurrent projects and playing various roles within projects (data analyst, BA, PM etc.) Proficient multi-tasker with experience in managing multiple concurrent day-to-day activities and project deliverables Detail orientated, proactive problem solver with strong numerical, verbal and analytical skills Strong interpersonal and presentation skills Proficient in Microsoft Excel (VBA a plus) and PowerPoint Posting End Date: 4 Jun 2024 Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Apr 18, 2024
Full time
About this role: The Sales Chief Operating Officer ("COO") role reports directly into the Markets APAC COO, covering the related activities across the Fixed Income and FX businesses in the region. Success in this role centers around being entrepreneurial and independently establishing close partnerships with all desks and logistics & control functions, both locally and abroad. Learn more about the career areas and lines of business at Key Responsibilities Driving the Regional Strategy Drive the strategic planning process for sales - collate feedback, synthesize messages, build plans, analyse 3rd party sources (e.g. Coalition data) Track business performance, developing appropriate risk and performance reporting based on stakeholder feedback Providing Regional Project Oversight and Expertise Oversee client on-boarding / off-boarding processes, prioritizing resources as required Oversee all APAC sales and client related projects Initiate and drive franchise review and client segmentation exercises Drive and own all related business requirements analyses Drive business, simplification and regulatory change programs Create, maintain and communicate project plans to regional and global stakeholders Drive and manage New Products processes Feed into business system / process change priority logs Participate in resource prioritization discussions, proactively representing the region / product Identify efficiencies across the Front-To-Back ("FTB") and work with the relevant stakeholders to achieve them Providing Front-To-Back Oversight Own and drive to closure the resolution of production issues in the FTB Be an active member of regional / local committees / forums Scrutinize direct and attributed costs, driving cost cuts where possible Review Travel, Client and Gift expenses, ensuring alignment with Global and Regional Policies Assist in the development and implementation of regional policies and procedures Establish and maintain communication channels between the business and the logistics & control functions Understand, champion and foster a robust compliance environment Monitor and enforce process best practice within the Front Office Help produce and maintain business process and control mappings Provide product and process subject matter expertise in risk and control assessments Running Business Administration Processes Serve as a proxy for the Markets APAC COO as and when required Maintain Business Continuity Plans and serve as the business BCP coordinator for the sales teams Oversee and maintain floor plans and coordinate changes when necessary Own select approval processes (i.e. floor, system and Market Data access) Produce presentations and oversee / run the production of regular business updates Own and produce Management Information as and when required Exhibiting and Promoting Key Behaviours Provide credible challenge where required Put integrity first Collaborate with all stakeholders Required Qualifications: 6+ years of corporate & investment banking business management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of management experience Desire Requirements: University degree with a post graduate degree or other professional designation being advantageous 10+ years of working within or directly for a Markets business Intimate knowledge of FICC products and their execution channels Experience in trading, sales and structuring FTB processes and controls with exposure to APAC regulatory regimes Experience in running multiple concurrent projects and playing various roles within projects (data analyst, BA, PM etc.) Proficient multi-tasker with experience in managing multiple concurrent day-to-day activities and project deliverables Detail orientated, proactive problem solver with strong numerical, verbal and analytical skills Strong interpersonal and presentation skills Proficient in Microsoft Excel (VBA a plus) and PowerPoint Posting End Date: 4 Jun 2024 Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Customer Service Coordinator Attractive Salary plus company bonus, plus 33 days holiday, 36.5hrs per week, Enhanced company pension. Early finish on a Friday. The Customer Service Coordinator job Are you detail-oriented with a knack for coordinating sales accounts seamlessly? We're seeking an Customer Service Coordinator to join our team and ensure the smooth flow of orders from creation to fulfilment. Reporting to the Team Manager, you'll play a crucial role in maintaining customer satisfaction and optimizing operational efficiency. In this Customer Service Coordinator role, you'll: Handle incoming sales inquiries and manage accounts, ensuring accuracy and timeliness. Create and maintain order schedules for key accounts, keeping a keen eye on deadlines. Coordinate with various departments to ensure orders are processed and dispatched promptly. Proactively engage with customers to understand their needs and influence order content positively. Keep the Order Management Manager informed about any potential issues or market trends affecting order fulfilment. Additionally, you'll: Provide support during exhibitions and shows, representing our company with professionalism. Assist in covering for team members during holidays and contribute to stocktaking efforts. Have the opportunity toreceive cross-training in areas such as production planning, broadening your skill set for future growth within the company. Our ideal Customer Service Coordinator candidate has: Experience working in a manufacturing, distribution, logistics or similar industrial type company Strong literacy and numeracy skills, with experience in sales administration and order processing. Proficiency in Microsoft Word and Excel, coupled with excellent communication skills. The ability to work efficiently under pressure, prioritize tasks, and collaborate effectively within a team. While not required, familiarity with SAP or other ERP systems and basic engineering knowledge would be advantageous. If you're someone who thrives in a fast-paced environment, values delivering excellence in customer service, and enjoys being part of a dynamic team, we'd love to hear from you. Apply now to join us in this exciting opportunity as anCustomer Service Coordinator! Top of Form
Apr 18, 2024
Full time
Customer Service Coordinator Attractive Salary plus company bonus, plus 33 days holiday, 36.5hrs per week, Enhanced company pension. Early finish on a Friday. The Customer Service Coordinator job Are you detail-oriented with a knack for coordinating sales accounts seamlessly? We're seeking an Customer Service Coordinator to join our team and ensure the smooth flow of orders from creation to fulfilment. Reporting to the Team Manager, you'll play a crucial role in maintaining customer satisfaction and optimizing operational efficiency. In this Customer Service Coordinator role, you'll: Handle incoming sales inquiries and manage accounts, ensuring accuracy and timeliness. Create and maintain order schedules for key accounts, keeping a keen eye on deadlines. Coordinate with various departments to ensure orders are processed and dispatched promptly. Proactively engage with customers to understand their needs and influence order content positively. Keep the Order Management Manager informed about any potential issues or market trends affecting order fulfilment. Additionally, you'll: Provide support during exhibitions and shows, representing our company with professionalism. Assist in covering for team members during holidays and contribute to stocktaking efforts. Have the opportunity toreceive cross-training in areas such as production planning, broadening your skill set for future growth within the company. Our ideal Customer Service Coordinator candidate has: Experience working in a manufacturing, distribution, logistics or similar industrial type company Strong literacy and numeracy skills, with experience in sales administration and order processing. Proficiency in Microsoft Word and Excel, coupled with excellent communication skills. The ability to work efficiently under pressure, prioritize tasks, and collaborate effectively within a team. While not required, familiarity with SAP or other ERP systems and basic engineering knowledge would be advantageous. If you're someone who thrives in a fast-paced environment, values delivering excellence in customer service, and enjoys being part of a dynamic team, we'd love to hear from you. Apply now to join us in this exciting opportunity as anCustomer Service Coordinator! Top of Form
Project Coordinator - Romsey - Up to 30,000 Are you looking for a meaningful role in a company that delivers products and solutions which can significantly improve lives? If so, an excellent opportunity has arisen for a dedicated Project Coordinator to join a dynamic and well-established business in Romsey. The Project Coordinator role will primarily involve coordinating multiple projects with varying deadlines and providing assistance to a range of senior managers with diary management and co-ordination support. Main duties of the Project Coordinator: Assist senior managers with various tasks such as diary management, travel arrangements, visa applications, and itinerary preparation Review and optimise diary for efficient time and resource utilisation Support client services team in coordinating the preparation and delivery of larger client projects Complete client account management calls and collaborate with senior managers on sales opportunities Communicate with clients to ensure delivery of services and support business goals Monitor incoming phone and email queries whilst maintaining up to date records Key competences of the Project Coordinator: Confident and highly motivated individual with customer serve and administration experience Meticulous attention to detail and commitment to accuracy Adaptability to work at a fast pace environment and solve problems proactively Exceptional organisation, time management, and prioritisation abilities Excellent written and verbal communication skills, adept at handling client data and interactions at all levels Ability to effectively handle last-minute changes and meet tight deadlines Highly Proficient in Microsoft Office software and conferencing platforms The Project Coordinator is a permanent and full-time role offering an annual salary up to 30K dependent on experience alongside many benefits, including company events, cycle to work scheme, free onsite parking, and many others! The Project Coordinator role would benefit candidates who enjoy a varied position. If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and cutting-edge business, please APPLY NOW! Apply now!
Apr 18, 2024
Full time
Project Coordinator - Romsey - Up to 30,000 Are you looking for a meaningful role in a company that delivers products and solutions which can significantly improve lives? If so, an excellent opportunity has arisen for a dedicated Project Coordinator to join a dynamic and well-established business in Romsey. The Project Coordinator role will primarily involve coordinating multiple projects with varying deadlines and providing assistance to a range of senior managers with diary management and co-ordination support. Main duties of the Project Coordinator: Assist senior managers with various tasks such as diary management, travel arrangements, visa applications, and itinerary preparation Review and optimise diary for efficient time and resource utilisation Support client services team in coordinating the preparation and delivery of larger client projects Complete client account management calls and collaborate with senior managers on sales opportunities Communicate with clients to ensure delivery of services and support business goals Monitor incoming phone and email queries whilst maintaining up to date records Key competences of the Project Coordinator: Confident and highly motivated individual with customer serve and administration experience Meticulous attention to detail and commitment to accuracy Adaptability to work at a fast pace environment and solve problems proactively Exceptional organisation, time management, and prioritisation abilities Excellent written and verbal communication skills, adept at handling client data and interactions at all levels Ability to effectively handle last-minute changes and meet tight deadlines Highly Proficient in Microsoft Office software and conferencing platforms The Project Coordinator is a permanent and full-time role offering an annual salary up to 30K dependent on experience alongside many benefits, including company events, cycle to work scheme, free onsite parking, and many others! The Project Coordinator role would benefit candidates who enjoy a varied position. If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and cutting-edge business, please APPLY NOW! Apply now!
We are looking for experienced Customer Service Coordinator for one of our Coseley based clients based in Dudley who specialise in the design and manufacture of industrial multi-material packaging solutions to meet all of the packaging requirements of its many clients. Timber and corrugated form the core products of our portfolio. Overview of the role as Customer Service Coordinator: Working as part of an established team, the main duties of this role will be to process customer orders, the raising of internal works orders for production, delivery documentation, through to the invoicing stage. The successful applicant will be the initial point of customer contact and therefore an excellent telephone manner is required. It is essential that the successful person is a team player, has a proactive and dynamic approach, able to work closely with the team and other colleagues within the business to improve team and cross-departmental relations, flexibility and efficiency. Key Responsibilities & Accountabilities Of A Customer Service Coordinator Sales order entry into internal systems Raising internal documents for production Raising internal documents for despatch Raising customer invoices Liaise with departments to ensure smooth order process Create and maintain relationships with customers Update customer cost and selling prices Manage materials that are required for customers' orders Raising purchase orders for materials Additional Duties Of the Customer Service Coordinator Ensure activities are carried out in accordance with ISO and Health & Safety guidelines Maintain all general filing and housekeeping Reception support Provide cover for team where necessary Provide support for other departments where necessary Training You are required to complete training that the Company identifies relevant to the role. Benefits of Working as a Customer Service Coordinator On-site parking Pension Training and Development Hours of work: 7:30am till 4:30pm - Monday to Thursday 7:30am till 12:30pm on Fridays If you are interested in this role please send your CV. Modern Edge is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Apr 18, 2024
Full time
We are looking for experienced Customer Service Coordinator for one of our Coseley based clients based in Dudley who specialise in the design and manufacture of industrial multi-material packaging solutions to meet all of the packaging requirements of its many clients. Timber and corrugated form the core products of our portfolio. Overview of the role as Customer Service Coordinator: Working as part of an established team, the main duties of this role will be to process customer orders, the raising of internal works orders for production, delivery documentation, through to the invoicing stage. The successful applicant will be the initial point of customer contact and therefore an excellent telephone manner is required. It is essential that the successful person is a team player, has a proactive and dynamic approach, able to work closely with the team and other colleagues within the business to improve team and cross-departmental relations, flexibility and efficiency. Key Responsibilities & Accountabilities Of A Customer Service Coordinator Sales order entry into internal systems Raising internal documents for production Raising internal documents for despatch Raising customer invoices Liaise with departments to ensure smooth order process Create and maintain relationships with customers Update customer cost and selling prices Manage materials that are required for customers' orders Raising purchase orders for materials Additional Duties Of the Customer Service Coordinator Ensure activities are carried out in accordance with ISO and Health & Safety guidelines Maintain all general filing and housekeeping Reception support Provide cover for team where necessary Provide support for other departments where necessary Training You are required to complete training that the Company identifies relevant to the role. Benefits of Working as a Customer Service Coordinator On-site parking Pension Training and Development Hours of work: 7:30am till 4:30pm - Monday to Thursday 7:30am till 12:30pm on Fridays If you are interested in this role please send your CV. Modern Edge is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Job Title: Business Unit & Sales Coordinator Location: As per appointment Why CBRE? When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realise your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry. Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing. At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. Purpose of the job: To provide a comprehensive and flexible sales coordination support service to the Business Unit Leader and Business Development Manager. This is a great entry position into CBRE with the role offering several routes of progression into the business and the opportunity to build a long term career. Key responsibilities Ensuring business policies and processes are effectively communicated and implemented within the Business Unit. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the Business Unit. Arrange all Contract Review Meetings throughout the year for all Contract Managers, Area General Managers and Business Unit Leaders Completion of Business Unit Review Pack each month ahead of Business Unit Review Management of all QHSE online reporting (to include Hazards, SmoWP, Audits) Tracking of all holidays and sickness for Senior Management Team on behalf of Business Unit Leader Ensure staffing structures on all contracts are updated when requested. Adhoc event management upon request Travel, Diary and Email Management for Business Unit Leader Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Promoting and maintaining the core RISE values of CBRE Managed Services. Provision of guidance, advice, coaching and support to all other Business Unit Coordinators within the business, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. To assist with all sales opportunities for the Business Unit. Supporting the Sales Team throughout the sales process Ensure the completion of all Pre-Qualifying Questionnaires for the Business Unit To assist in the production of supporting Sales Literature, including (but not limited to), ITT, RFP, RFI and sales brochures Work with our Sub-contractors and Business Development Manager to ensure the best price for all sales opportunities Support of Mobilisation as and when required Accountabilities Reporting to a CBRE Managed Services Business Unit Leader Accountable day to day to supporting the Business Development Manager Accountability to the CBRE Managed Services functional heads, as appropriate. Key Skills Good knowledge of Business Unit and wider CBRE Strong communication skills, both verbally and written Provide accurate administration of all paperwork generated at Office level Highly efficient in the use of Microsoft Outlook, Excel and Word Work within a busy office environment, and support office teams in order to ensure the smooth running of day-to-day activities Find and obtain information and documents quickly Strong numeracy skills. Excellent attention to detail Quickly learn about new in-house systems
Apr 18, 2024
Full time
Job Title: Business Unit & Sales Coordinator Location: As per appointment Why CBRE? When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realise your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry. Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing. At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. Purpose of the job: To provide a comprehensive and flexible sales coordination support service to the Business Unit Leader and Business Development Manager. This is a great entry position into CBRE with the role offering several routes of progression into the business and the opportunity to build a long term career. Key responsibilities Ensuring business policies and processes are effectively communicated and implemented within the Business Unit. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the Business Unit. Arrange all Contract Review Meetings throughout the year for all Contract Managers, Area General Managers and Business Unit Leaders Completion of Business Unit Review Pack each month ahead of Business Unit Review Management of all QHSE online reporting (to include Hazards, SmoWP, Audits) Tracking of all holidays and sickness for Senior Management Team on behalf of Business Unit Leader Ensure staffing structures on all contracts are updated when requested. Adhoc event management upon request Travel, Diary and Email Management for Business Unit Leader Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Promoting and maintaining the core RISE values of CBRE Managed Services. Provision of guidance, advice, coaching and support to all other Business Unit Coordinators within the business, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. To assist with all sales opportunities for the Business Unit. Supporting the Sales Team throughout the sales process Ensure the completion of all Pre-Qualifying Questionnaires for the Business Unit To assist in the production of supporting Sales Literature, including (but not limited to), ITT, RFP, RFI and sales brochures Work with our Sub-contractors and Business Development Manager to ensure the best price for all sales opportunities Support of Mobilisation as and when required Accountabilities Reporting to a CBRE Managed Services Business Unit Leader Accountable day to day to supporting the Business Development Manager Accountability to the CBRE Managed Services functional heads, as appropriate. Key Skills Good knowledge of Business Unit and wider CBRE Strong communication skills, both verbally and written Provide accurate administration of all paperwork generated at Office level Highly efficient in the use of Microsoft Outlook, Excel and Word Work within a busy office environment, and support office teams in order to ensure the smooth running of day-to-day activities Find and obtain information and documents quickly Strong numeracy skills. Excellent attention to detail Quickly learn about new in-house systems
We are recruiting a sales coordinator to maximise all inbound sales opportunities, Removals experience would be an advantage but not essential. Duties to Include: To plan and manage all sales opportunities To manage the product/service mix pricing and margins To make recommendations to the Company as to pricing and service level requirements. To be responsible for the attainment and targets revenue and margin specific accounts set by the Company. To ensure that on all opportunities, the Company is paid in accordance with the agreed contract. To deal with the various accounts on a day-to-day basis To maintain good working relationships with all sales opportunities and customers To attend training and to develop relevant knowledge, techniques and skills The processing of invoices and payments through in-house database Filing Duties relevant to the smooth running of the Department, adhere to the Health & Safety Policy and other requirements relating to care of equivalent. Ensure compliance with oneself with defined Quality Systems, Policies & Procedures pertinent to the various ISO qualifications. Skills Required Sales Customer Service Keywords Sales Customer Service
Apr 18, 2024
Full time
We are recruiting a sales coordinator to maximise all inbound sales opportunities, Removals experience would be an advantage but not essential. Duties to Include: To plan and manage all sales opportunities To manage the product/service mix pricing and margins To make recommendations to the Company as to pricing and service level requirements. To be responsible for the attainment and targets revenue and margin specific accounts set by the Company. To ensure that on all opportunities, the Company is paid in accordance with the agreed contract. To deal with the various accounts on a day-to-day basis To maintain good working relationships with all sales opportunities and customers To attend training and to develop relevant knowledge, techniques and skills The processing of invoices and payments through in-house database Filing Duties relevant to the smooth running of the Department, adhere to the Health & Safety Policy and other requirements relating to care of equivalent. Ensure compliance with oneself with defined Quality Systems, Policies & Procedures pertinent to the various ISO qualifications. Skills Required Sales Customer Service Keywords Sales Customer Service
Job Title: Sales Administrator Location: Bridgend Office, CF31 2BB Salary: Basic Salary of 24,000 to 26,000, Commission package available with expected OTE of 30,000 - 35,000 Job Type: Permanent / Full-time Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do Job Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell and cross sell products and services into existing customers Deal with sales orders for existing clients Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams Deal with any inbound customer account queries Help customers with reviewing their latest technology requirements Job Experience Required: A positive attitude with a can do approach to everything! IT and Comms knowledge preferable but not essential Customer Service Experience Sales experience Renumeration and Benefits: Basic Salary of 24,000 to 26,000 Commission package available with expected OTE of 30,000- 35,000 Staff Share Equity Scheme 21 Days Holiday increasing to 25 with 3 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Coordinator, Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales Operations, Sales Liaison Coordinator may also be considered for this role .
Apr 18, 2024
Full time
Job Title: Sales Administrator Location: Bridgend Office, CF31 2BB Salary: Basic Salary of 24,000 to 26,000, Commission package available with expected OTE of 30,000 - 35,000 Job Type: Permanent / Full-time Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do Job Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell and cross sell products and services into existing customers Deal with sales orders for existing clients Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams Deal with any inbound customer account queries Help customers with reviewing their latest technology requirements Job Experience Required: A positive attitude with a can do approach to everything! IT and Comms knowledge preferable but not essential Customer Service Experience Sales experience Renumeration and Benefits: Basic Salary of 24,000 to 26,000 Commission package available with expected OTE of 30,000- 35,000 Staff Share Equity Scheme 21 Days Holiday increasing to 25 with 3 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Coordinator, Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales Operations, Sales Liaison Coordinator may also be considered for this role .
Job Title: Business Submission Team Leader Location: Holborn Salary: 30k - 35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Apr 18, 2024
Full time
Job Title: Business Submission Team Leader Location: Holborn Salary: 30k - 35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
CBRE is the world's leading commercial real estate services firm. With approximately 39,000 employees, the company serves real estate owners, investors and occupiers through more than 300 offices worldwide. The company's core services include property sales, leasing and management; corporate services; facilities and project management; investment management; capital markets; appraisal and valuation; research; and consulting. Job Summary Workplace Experience Coordinator provides overall facilities & reception support to all services and provisions in their location. Responsible for the Service delivery of full FM services, Quality Management System and Health & Safety as instructed by the International Director. Establish effective lines of communication with the Client, customers & key stakeholders across the location, ensuring service standards exceed expectations. Develop Client relationship to grow the business across the region where opportunities arise, and coordinate regular reviews between customers and CBRE to enhance the client relationship. The role requires a team player that will fully integrate with the rest of the regional and global account team and actively contribute to the account deliverables and KPIs. Support the management & performance of FM delivery through effective self-delivery and the efficient management of supply-chain partners for outsourced services. Attend and input to the wider regional team via regular team meetings & other associated forums Align & commit your support to contribute to the wider CBRE to ensure full compliance with Company goals & objectives. Be commercially responsible for the performance of the location within region. Support the development of annual budgets and proactively manage performance against budget. Implement supply chain governance to support & improve service delivery with the support of the senior FM. The Workplace Experience Coordinator will actively support the Senior Facilities Manager in supporting the development & improvement on service efficiencies, space management and other initiatives Key Responsibilities Contract/Vendor Management Be responsible for monitoring & management to all hard and soft service lines and ensue all services provided are resourced and maintained to a high standard, perform to the agreed service level, meet the Client's needs and operate within the CBRE Quality Health & Safety system. Carry out spot checks, audits and planned inspections of services undertaken by Vendors to ensure they meet the applicable standards. Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Client Service teams to deliver service level agreements Conduct Vendor review meetings on a regular / scheduled basis and keep records of these meetings. Monitor and report on vendor activities, achievements and work order closure rates as part of the routine site reporting process Management & completion of CAFM tasks both reactive & preventative. Support & manage the completion of site contract review reports to present to Operations lead. Financial Control / Administration Contribute towards & support the development of OPEX budgets for the specific locations. Contribute towards & support the accrual process on a monthly basis. Creation & Submission of all PO's for services on location. Working through the financial portal to Raise Purchase Orders & Invoices Approvals for goods or services as required, in compliance of business controls system Front of House / Reception Working based at reception always maintain a professional polite and considerate manner Greet internal and external clients, acknowledging them promptly. Welcome and escort guests to meeting rooms Offer refreshments in the lobby area if guests are waiting here and ensure you keep them updated on their host's arrival Assist with separate registration desks for functions as required Maintain the necessary awareness of building facilities to advise and direct guests appropriately Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept always appraised Management of Health & Safety Management of Health & Safety for sites ensuring best practice and statutory compliance met. Ensure all mandatory training is undertaken inline with guidance provided. Ensure Contractor H & S is maintained and ensure suitable RAMS are in place. Ensure eLogbook platform & other associated systems are kept up to date Ensure Envisi (energy management platform) is kept up to date Conduct monthly QHSE self-assessment SLA checks in support of quarterly contract performance requirements Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses, and emergencies in relevant books/documentation Management Responsibilities Management and control of sub-contractors. Person Specification Good interpersonal skills Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met Accurate and exceptional attention to detail Pro-active and enjoys working autonomously and as part of a wider team Confident, diplomatic and assertive where required Flexible approach to work Understands and appreciates discretion as necessary Team player who deals effectively with colleagues and clients Skills Required Fluent spoken and written English; Essential education and professional qualification necessary for successful job performance; Analytically-minded, financially and numerically skilled, with the ability to review and prepare complex financial reports; Proficient in common application software (Microsoft Word, Excel, and PowerPoint) with strong presentation skills Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner Well organised and good prioritisation and planning skills Service orientated attitude combined with innovative thinking About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 18, 2024
Full time
CBRE is the world's leading commercial real estate services firm. With approximately 39,000 employees, the company serves real estate owners, investors and occupiers through more than 300 offices worldwide. The company's core services include property sales, leasing and management; corporate services; facilities and project management; investment management; capital markets; appraisal and valuation; research; and consulting. Job Summary Workplace Experience Coordinator provides overall facilities & reception support to all services and provisions in their location. Responsible for the Service delivery of full FM services, Quality Management System and Health & Safety as instructed by the International Director. Establish effective lines of communication with the Client, customers & key stakeholders across the location, ensuring service standards exceed expectations. Develop Client relationship to grow the business across the region where opportunities arise, and coordinate regular reviews between customers and CBRE to enhance the client relationship. The role requires a team player that will fully integrate with the rest of the regional and global account team and actively contribute to the account deliverables and KPIs. Support the management & performance of FM delivery through effective self-delivery and the efficient management of supply-chain partners for outsourced services. Attend and input to the wider regional team via regular team meetings & other associated forums Align & commit your support to contribute to the wider CBRE to ensure full compliance with Company goals & objectives. Be commercially responsible for the performance of the location within region. Support the development of annual budgets and proactively manage performance against budget. Implement supply chain governance to support & improve service delivery with the support of the senior FM. The Workplace Experience Coordinator will actively support the Senior Facilities Manager in supporting the development & improvement on service efficiencies, space management and other initiatives Key Responsibilities Contract/Vendor Management Be responsible for monitoring & management to all hard and soft service lines and ensue all services provided are resourced and maintained to a high standard, perform to the agreed service level, meet the Client's needs and operate within the CBRE Quality Health & Safety system. Carry out spot checks, audits and planned inspections of services undertaken by Vendors to ensure they meet the applicable standards. Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Client Service teams to deliver service level agreements Conduct Vendor review meetings on a regular / scheduled basis and keep records of these meetings. Monitor and report on vendor activities, achievements and work order closure rates as part of the routine site reporting process Management & completion of CAFM tasks both reactive & preventative. Support & manage the completion of site contract review reports to present to Operations lead. Financial Control / Administration Contribute towards & support the development of OPEX budgets for the specific locations. Contribute towards & support the accrual process on a monthly basis. Creation & Submission of all PO's for services on location. Working through the financial portal to Raise Purchase Orders & Invoices Approvals for goods or services as required, in compliance of business controls system Front of House / Reception Working based at reception always maintain a professional polite and considerate manner Greet internal and external clients, acknowledging them promptly. Welcome and escort guests to meeting rooms Offer refreshments in the lobby area if guests are waiting here and ensure you keep them updated on their host's arrival Assist with separate registration desks for functions as required Maintain the necessary awareness of building facilities to advise and direct guests appropriately Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept always appraised Management of Health & Safety Management of Health & Safety for sites ensuring best practice and statutory compliance met. Ensure all mandatory training is undertaken inline with guidance provided. Ensure Contractor H & S is maintained and ensure suitable RAMS are in place. Ensure eLogbook platform & other associated systems are kept up to date Ensure Envisi (energy management platform) is kept up to date Conduct monthly QHSE self-assessment SLA checks in support of quarterly contract performance requirements Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses, and emergencies in relevant books/documentation Management Responsibilities Management and control of sub-contractors. Person Specification Good interpersonal skills Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met Accurate and exceptional attention to detail Pro-active and enjoys working autonomously and as part of a wider team Confident, diplomatic and assertive where required Flexible approach to work Understands and appreciates discretion as necessary Team player who deals effectively with colleagues and clients Skills Required Fluent spoken and written English; Essential education and professional qualification necessary for successful job performance; Analytically-minded, financially and numerically skilled, with the ability to review and prepare complex financial reports; Proficient in common application software (Microsoft Word, Excel, and PowerPoint) with strong presentation skills Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner Well organised and good prioritisation and planning skills Service orientated attitude combined with innovative thinking About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
At Finest Brands International, we have a wonderful opportunity for a Customer Service Coordinator / Returns Processor to join our Leeds office on a full-time basis. This is a very exciting opportunity to work with a leading supplier of clothing, footwear and safety equipment to the equestrian and country/lifestyle sector. Interested? Read on to find out more Customer Service Coordinator / Returns Processor Leeds able to commute to LS11 Monday to Friday, 9:00am to 5pm - open to negotiation £23,000 - £26,000 per annum dependent on experience Immediate interview and start available 20 days holiday plus Bank Holidays, Free on-site parking Please Note: Applicants must be authorised to work in the UK Finest Brands International, home to Toggi and Champion Riding Hats, are now recruiting for an excellent communicator to join the Leeds team providing administrative support to the sales team. Details of the role: The successful applicant will report to the Operations / Customer service Manager and be responsible for day-to-day management of the administration relating to all customer issues, taking ownership of all ongoing customer queries, and seeking to maximise further sales opportunities within incoming calls. The Customer Service Coordinators also play a key role in supporting proactive outgoing selling during promotions. This role will also involve processing all items returned back to our warehouse, reprocessing items to be put back into stock and dealing with the occasional faulty item. Responsibilities: Ensuring all orders received by telephone or email are processed accurately and in a timely manner each day Investigating and resolving all customer queries in an effective and efficient manner, to provide a satisfactory outcome in appropriate time scale Advising on delivery dates, stock availability and prices, keeping up to date with product range and knowledge Tracking parcels as required Advising consumers of stockists and product/other information as required Responding professionally and appropriately to web contact forms daily Liaising with the accounts department on customer status, billing etc Ensuring all calls & systems notes are completed and accurate at all times Processing returns & arrange collections Answering enquiries on our Web based chat service About you: Excellent communication skills, particularly on the telephone Team Player and self-motivated with a drive to succeed and ability to manage their own time effectively IT literacy essential, in particular a working knowledge of Microsoft Office, Outlook, Word, Excel Ability to analyse sales reports to improve sales and maximise opportunities Attention to detail with a systemic and accurate approach Proven problem-solving ability If the above sounds like you, this could be the opportunity you ve been searching for. Why not submit an application online today ? How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Customer Service, Customer Service Coordinator, Client Care, Customer Support, Admin, Administrative, Administration. Customer Service Support. Please note: Due to the number of applications we receive, we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application, then unfortunately you have been unsuccessful.
Apr 18, 2024
Full time
At Finest Brands International, we have a wonderful opportunity for a Customer Service Coordinator / Returns Processor to join our Leeds office on a full-time basis. This is a very exciting opportunity to work with a leading supplier of clothing, footwear and safety equipment to the equestrian and country/lifestyle sector. Interested? Read on to find out more Customer Service Coordinator / Returns Processor Leeds able to commute to LS11 Monday to Friday, 9:00am to 5pm - open to negotiation £23,000 - £26,000 per annum dependent on experience Immediate interview and start available 20 days holiday plus Bank Holidays, Free on-site parking Please Note: Applicants must be authorised to work in the UK Finest Brands International, home to Toggi and Champion Riding Hats, are now recruiting for an excellent communicator to join the Leeds team providing administrative support to the sales team. Details of the role: The successful applicant will report to the Operations / Customer service Manager and be responsible for day-to-day management of the administration relating to all customer issues, taking ownership of all ongoing customer queries, and seeking to maximise further sales opportunities within incoming calls. The Customer Service Coordinators also play a key role in supporting proactive outgoing selling during promotions. This role will also involve processing all items returned back to our warehouse, reprocessing items to be put back into stock and dealing with the occasional faulty item. Responsibilities: Ensuring all orders received by telephone or email are processed accurately and in a timely manner each day Investigating and resolving all customer queries in an effective and efficient manner, to provide a satisfactory outcome in appropriate time scale Advising on delivery dates, stock availability and prices, keeping up to date with product range and knowledge Tracking parcels as required Advising consumers of stockists and product/other information as required Responding professionally and appropriately to web contact forms daily Liaising with the accounts department on customer status, billing etc Ensuring all calls & systems notes are completed and accurate at all times Processing returns & arrange collections Answering enquiries on our Web based chat service About you: Excellent communication skills, particularly on the telephone Team Player and self-motivated with a drive to succeed and ability to manage their own time effectively IT literacy essential, in particular a working knowledge of Microsoft Office, Outlook, Word, Excel Ability to analyse sales reports to improve sales and maximise opportunities Attention to detail with a systemic and accurate approach Proven problem-solving ability If the above sounds like you, this could be the opportunity you ve been searching for. Why not submit an application online today ? How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Customer Service, Customer Service Coordinator, Client Care, Customer Support, Admin, Administrative, Administration. Customer Service Support. Please note: Due to the number of applications we receive, we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application, then unfortunately you have been unsuccessful.
Project Administrator My client is an established and growing global organisation that works within the electronics distribution sector working with clients within the Defence, Aerospace, Automotive and Medical sectors. Employing nearly 200 people worldwide and with a turnover of £200million, this is truly an exciting time to be part of this dynamic company. They are at the forefront of quality and service-driven component distribution, setting the standards now and anticipating future trends to ensure their services are aligned to our customers' business. We are currently looking for a Project coordinator or someone who is perhaps a Project Administrator on the cusp of becoming a Project Coordinator. The role will be to manage and coordinate the key functions to deliver major projects within the sales teams. You will be supporting project managers, working alongside the external account managers, the complex supply chain team, the customer service executives, and the operation leads to ensure that the project is delivered to the customer on time and right first time. Engaging with managers to add value to the customer proposition and then deliver the project against the agreed scope. To manage the end-to-end project, whilst liaising with all key stakeholders to ensure they meet their commitments to ensure maximum profitability. Proven work experience as a project coordinator Able to prepare and interpret flow charts, schedules etc. Strong organisational skills with the ability to multitask. Confident client-facing / team communicator Strong Microsoft Excel skills Good understanding of BoMs (Bill of Materials) Essential Functions: Work with the PM to resolve back markers Procurement and Sourcing Open Order Book Reconcilement Deliver Cost Saving Initiatives Detail orientated Strong System Administration Personal attributes: Strong team ethic vital as part of small team. Accustomed to working in a fast-paced environment Driven by program milestones and incentives. Ability to deal with conflict. Be able to build relationships and influence people at all levels from junior buyers to directors and leaders within industry/companies. Understand the importance of and develop relationships with key stakeholders internally within the company. Department managers, Directors, and sales teams, critical to the role development and support in business growth. Ability to interpret contractual information and data Out of the Box thinker Perks and Benefits! Onsite Gym 22 days holiday - Plus bank holidays. Plus Xmas shutdown Perk Box Virtual Care - GP Service Pension Hours of work 8.30 - 5pm Please note this is an office based role Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
Apr 17, 2024
Full time
Project Administrator My client is an established and growing global organisation that works within the electronics distribution sector working with clients within the Defence, Aerospace, Automotive and Medical sectors. Employing nearly 200 people worldwide and with a turnover of £200million, this is truly an exciting time to be part of this dynamic company. They are at the forefront of quality and service-driven component distribution, setting the standards now and anticipating future trends to ensure their services are aligned to our customers' business. We are currently looking for a Project coordinator or someone who is perhaps a Project Administrator on the cusp of becoming a Project Coordinator. The role will be to manage and coordinate the key functions to deliver major projects within the sales teams. You will be supporting project managers, working alongside the external account managers, the complex supply chain team, the customer service executives, and the operation leads to ensure that the project is delivered to the customer on time and right first time. Engaging with managers to add value to the customer proposition and then deliver the project against the agreed scope. To manage the end-to-end project, whilst liaising with all key stakeholders to ensure they meet their commitments to ensure maximum profitability. Proven work experience as a project coordinator Able to prepare and interpret flow charts, schedules etc. Strong organisational skills with the ability to multitask. Confident client-facing / team communicator Strong Microsoft Excel skills Good understanding of BoMs (Bill of Materials) Essential Functions: Work with the PM to resolve back markers Procurement and Sourcing Open Order Book Reconcilement Deliver Cost Saving Initiatives Detail orientated Strong System Administration Personal attributes: Strong team ethic vital as part of small team. Accustomed to working in a fast-paced environment Driven by program milestones and incentives. Ability to deal with conflict. Be able to build relationships and influence people at all levels from junior buyers to directors and leaders within industry/companies. Understand the importance of and develop relationships with key stakeholders internally within the company. Department managers, Directors, and sales teams, critical to the role development and support in business growth. Ability to interpret contractual information and data Out of the Box thinker Perks and Benefits! Onsite Gym 22 days holiday - Plus bank holidays. Plus Xmas shutdown Perk Box Virtual Care - GP Service Pension Hours of work 8.30 - 5pm Please note this is an office based role Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
Location: Victory Road, Derby, DE24 8EL Job Type: Fixed Term for 6 months Hours: 20 hours per week, working days to be discussed at interview (flexible start and finish times to be agreed) Salary: £24,500 per annum pro rata Benefits: Company Pension - matched contribution scheme, Westfield Health care plan - after 3 months. Life Assurance. 25 days paid annual leave plus all UK Statutory Bank Holidays pro rata. We have kitchen facilities on our site and provide free tea and coffee for our employees.Do you want to continue your training and development? At Hydro we are committed to supporting you in your continuous technical and professional development to enable you to keep your skills and knowledge up to date and to support you in your advancement within the business. HYDRO HYDRO is a global aerospace company with headquarters in Germany's Black Forest. Our UK facility has recently relocated to larger premises due to our continued growth. We are close to the A50, M1 and M42 and within a short commute time from Derby, Nottingham, and Leicester. We are co located on the Rolls-Royce campus on Victory Road, Derby, our largest UK customer. Our UK business specialises in the production and delivery of aerospace tooling. Manufacturing and sourcing tools for engine and airframe build and repair, working with high profile OEMs to deliver quality products day in, day out.This is an exciting time to join our business, having experienced significant growth within our manufacturing order book we are now rapidly expanding our UK based capabilities. About this role: This is a fantastic opportunity for an individual who wants to develop their skills further working in a fast- paced environment. The role of the Service Administrator will be primarily responsible for booking in of new service jobs, following up on all open quotations. Raising invoices for completed jobs, liaising with customers in relation to day-to-day queries and supporting the team with any other required administrative tasks. Responsibilities: Booking in of new Service jobs in SAP and Geeni Check and action jobs at sales gate on Geeni Follow up on open quotations and process approvals for Service Update open WIP report for invoicing purposes Close out completed jobs and create delivery notes Raise invoices for completed jobs Create Service repair quotations Create service notifications Liaising with customers in relation to queries and AOG requests Compilation and administration of work instruction pack for operations team Upon receipt of a quote request, generating quotations and ensuring orders are processed in a timely manner Invoicing of spares and service jobs Ensuring deliveries are on time and escalating if there is a delay Communication with customers or other client company personnel to build, maintain and develop effective business relationships Continuous development of product knowledge Supporting the service team with any required administrative duties Provide holiday and absence cover for the Service Spares Account Manager as designated by the Operations Director Any other reasonable duties as assigned by the Operations Director Experience and Knowledge: Key Skills / NVQ (or equivalent) in Administration. SAP Experience desirable bit not essential as training will be given to the successful applicant. Ability to communicate clearly, both written and verbal Good computing skills across the Microsoft office suite, including Excel and Word Excellent attention to detail and ability to identify anomalies in data. Experience of working in an engineering environment would be advantageous Excellent attention to detail Flexible and adaptable Ability to work unsupervised Ability to manage own priorities and workloads Self-disciplined with excellent organisational and time management skills. You may have experience in the following: Administrative Support Specialist, Service Coordinator, Operations Support Administrator, Customer Service Administrator, Service Operations Assistant, etc.REF-
Apr 16, 2024
Full time
Location: Victory Road, Derby, DE24 8EL Job Type: Fixed Term for 6 months Hours: 20 hours per week, working days to be discussed at interview (flexible start and finish times to be agreed) Salary: £24,500 per annum pro rata Benefits: Company Pension - matched contribution scheme, Westfield Health care plan - after 3 months. Life Assurance. 25 days paid annual leave plus all UK Statutory Bank Holidays pro rata. We have kitchen facilities on our site and provide free tea and coffee for our employees.Do you want to continue your training and development? At Hydro we are committed to supporting you in your continuous technical and professional development to enable you to keep your skills and knowledge up to date and to support you in your advancement within the business. HYDRO HYDRO is a global aerospace company with headquarters in Germany's Black Forest. Our UK facility has recently relocated to larger premises due to our continued growth. We are close to the A50, M1 and M42 and within a short commute time from Derby, Nottingham, and Leicester. We are co located on the Rolls-Royce campus on Victory Road, Derby, our largest UK customer. Our UK business specialises in the production and delivery of aerospace tooling. Manufacturing and sourcing tools for engine and airframe build and repair, working with high profile OEMs to deliver quality products day in, day out.This is an exciting time to join our business, having experienced significant growth within our manufacturing order book we are now rapidly expanding our UK based capabilities. About this role: This is a fantastic opportunity for an individual who wants to develop their skills further working in a fast- paced environment. The role of the Service Administrator will be primarily responsible for booking in of new service jobs, following up on all open quotations. Raising invoices for completed jobs, liaising with customers in relation to day-to-day queries and supporting the team with any other required administrative tasks. Responsibilities: Booking in of new Service jobs in SAP and Geeni Check and action jobs at sales gate on Geeni Follow up on open quotations and process approvals for Service Update open WIP report for invoicing purposes Close out completed jobs and create delivery notes Raise invoices for completed jobs Create Service repair quotations Create service notifications Liaising with customers in relation to queries and AOG requests Compilation and administration of work instruction pack for operations team Upon receipt of a quote request, generating quotations and ensuring orders are processed in a timely manner Invoicing of spares and service jobs Ensuring deliveries are on time and escalating if there is a delay Communication with customers or other client company personnel to build, maintain and develop effective business relationships Continuous development of product knowledge Supporting the service team with any required administrative duties Provide holiday and absence cover for the Service Spares Account Manager as designated by the Operations Director Any other reasonable duties as assigned by the Operations Director Experience and Knowledge: Key Skills / NVQ (or equivalent) in Administration. SAP Experience desirable bit not essential as training will be given to the successful applicant. Ability to communicate clearly, both written and verbal Good computing skills across the Microsoft office suite, including Excel and Word Excellent attention to detail and ability to identify anomalies in data. Experience of working in an engineering environment would be advantageous Excellent attention to detail Flexible and adaptable Ability to work unsupervised Ability to manage own priorities and workloads Self-disciplined with excellent organisational and time management skills. You may have experience in the following: Administrative Support Specialist, Service Coordinator, Operations Support Administrator, Customer Service Administrator, Service Operations Assistant, etc.REF-
Vacancy -Account Executive No Account Executive Experience Required. You and our team The people make Cooper Solutions what it is, and we have a close-knit team of 30 people based in our Barford office, near Warwick. We are passionate about supporting one another, and always encourage learning and growth within the team. We pride ourselves on our excellent customer service and are well regarded by our customers for doing so. You Are you looking to start a career in Account Management? Whether this is the first step in your career or you are looking for a new challenge in a different fieldDo you have strong communication, presentation and organisational skills? Do you want to work for a passionate and enthusiastic Company where your efforts are noticed and rewarded? Are you looking for a clear vision for your growth and development with strong progression potential? This role would suit someone who has some experience of working face to face with clients, it would also be ideal for a recent graduate. The role With Account management or Motor Trade experience an advantage, the right candidate will be required to: Support our Field-Based Account Management team in ensuring our customers make the most out of our product range. Provide training, review performance, provide support and ultimately drive success for our customers in key areas of their business. Represent our company at all times in a professional manner both onsite with clients and remotely. Update and maintain Account plans. Support renewal and cross-sell activity across the Account Management team. Take a proactive approach to their own learning and development. The Account Executive role at Cooper Solutions represents an excellent opportunity for someone to join a passionate Account Management team in a position which is designed to build and develop their skills leading to progression through a well-defined career plan. You must have a full driving licence as regular travel to client visits is necessary. We offer an excellent remuneration package, company car allowance, pension scheme and private health cover. A little bit about us Cooper Solutions, part of PIB Group, have been developing and providing software and digital solutions for the retail automotive industry since 2001. We provide cloud-based solutions, specialising in day rate insurance, stock management, financial management, service to sales prospecting and vehicle appraisals. Our products along with our proactive Account Management help our clients to improve performance and profitability across their business and are utilised by over 2600 franchised dealers. Further information Collaboration is at the heart of everything we do. We believe that working together as one team across the Group is better for our customers, our businesses, and our employees, we offer excellent rates of pay, fantastic benefits and excellent career opportunities. PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. Your application will be treated in the strictest confidence. Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Car allowance Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 16, 2024
Full time
Vacancy -Account Executive No Account Executive Experience Required. You and our team The people make Cooper Solutions what it is, and we have a close-knit team of 30 people based in our Barford office, near Warwick. We are passionate about supporting one another, and always encourage learning and growth within the team. We pride ourselves on our excellent customer service and are well regarded by our customers for doing so. You Are you looking to start a career in Account Management? Whether this is the first step in your career or you are looking for a new challenge in a different fieldDo you have strong communication, presentation and organisational skills? Do you want to work for a passionate and enthusiastic Company where your efforts are noticed and rewarded? Are you looking for a clear vision for your growth and development with strong progression potential? This role would suit someone who has some experience of working face to face with clients, it would also be ideal for a recent graduate. The role With Account management or Motor Trade experience an advantage, the right candidate will be required to: Support our Field-Based Account Management team in ensuring our customers make the most out of our product range. Provide training, review performance, provide support and ultimately drive success for our customers in key areas of their business. Represent our company at all times in a professional manner both onsite with clients and remotely. Update and maintain Account plans. Support renewal and cross-sell activity across the Account Management team. Take a proactive approach to their own learning and development. The Account Executive role at Cooper Solutions represents an excellent opportunity for someone to join a passionate Account Management team in a position which is designed to build and develop their skills leading to progression through a well-defined career plan. You must have a full driving licence as regular travel to client visits is necessary. We offer an excellent remuneration package, company car allowance, pension scheme and private health cover. A little bit about us Cooper Solutions, part of PIB Group, have been developing and providing software and digital solutions for the retail automotive industry since 2001. We provide cloud-based solutions, specialising in day rate insurance, stock management, financial management, service to sales prospecting and vehicle appraisals. Our products along with our proactive Account Management help our clients to improve performance and profitability across their business and are utilised by over 2600 franchised dealers. Further information Collaboration is at the heart of everything we do. We believe that working together as one team across the Group is better for our customers, our businesses, and our employees, we offer excellent rates of pay, fantastic benefits and excellent career opportunities. PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. Your application will be treated in the strictest confidence. Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Car allowance Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Client Sales Project Coordinator Hook, Hampshire 30 - 35k + Annual performance bonus DOE This is an administrative job with aspects of customer service / account management and logistics. Key Skills to apply: Organisation, communication, problem-solving, attention to detail, teamwork. Join a Global Leader as a Project Coordinator We're thrilled to partner with a renowned Global business in the search for a Project Coordinator. As the newest member of our team, you'll work alongside experienced team members in managing and owning a portfolio of clients and their sales journey. From the moment of sale to product delivery at client sites, you'll play a pivotal role in ensuring seamless operations. Key Responsibilities: Process all sales orders for allocated client contracts / accounts. Process and progress purchase orders. Liaise with suppliers and customers to coordinate logistics. Carry out all associated vetting or compliance paperwork to suit the client / order. Ensure client is well updated on order process and delivery timescales. Ensure that the appropriate support is booked to assist in the installation of the product if necessary. Work closely across internal teams to include finance, service, sales etc. Qualifications and Skills: Good customer service experience and communication skills Demonstrated ability to manage projects or portfolios effectively. The ability to step back and see the bigger picture Team Player with a collaborative mindset Strong organisational abilities to handle multiple tasks and deadlines effectively. This company offers a hybrid working set up with 3 days in the office and 2 WFH. There is also a flexible working scheme allowing the successful candidate the opportunity to choose the hours that work for them. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 16, 2024
Full time
Client Sales Project Coordinator Hook, Hampshire 30 - 35k + Annual performance bonus DOE This is an administrative job with aspects of customer service / account management and logistics. Key Skills to apply: Organisation, communication, problem-solving, attention to detail, teamwork. Join a Global Leader as a Project Coordinator We're thrilled to partner with a renowned Global business in the search for a Project Coordinator. As the newest member of our team, you'll work alongside experienced team members in managing and owning a portfolio of clients and their sales journey. From the moment of sale to product delivery at client sites, you'll play a pivotal role in ensuring seamless operations. Key Responsibilities: Process all sales orders for allocated client contracts / accounts. Process and progress purchase orders. Liaise with suppliers and customers to coordinate logistics. Carry out all associated vetting or compliance paperwork to suit the client / order. Ensure client is well updated on order process and delivery timescales. Ensure that the appropriate support is booked to assist in the installation of the product if necessary. Work closely across internal teams to include finance, service, sales etc. Qualifications and Skills: Good customer service experience and communication skills Demonstrated ability to manage projects or portfolios effectively. The ability to step back and see the bigger picture Team Player with a collaborative mindset Strong organisational abilities to handle multiple tasks and deadlines effectively. This company offers a hybrid working set up with 3 days in the office and 2 WFH. There is also a flexible working scheme allowing the successful candidate the opportunity to choose the hours that work for them. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Job Title: Business Submission Team Leader Location: Holborn Salary: £30k - £35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Apr 16, 2024
Full time
Job Title: Business Submission Team Leader Location: Holborn Salary: £30k - £35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Project Manager - Exhibition £40,000 Status: Full-time/ Permanent Our client is an established Exhibition design and build company and is looking for an experienced Exhibition Project Manager focusing within exhibitions to manage a range of small, medium and large-scale events. Alongside events and exhibitions, the correct candidate will also be tasked with running other projects such as, point of sale retail display, office and conference set-ups. The role of the Project Manager requires full understanding of, and the capability to coordinate, the full project lifecycle of an exhibition build, from essential admin tasks to client liaison/meetings and physical delivery/reconciliation. The ideal candidate for this position is a skilled multi-tasker, confident problem solver, reliable and committed to consistently meeting deadlines. They will be expected to manage and prioritise their own workload and ask for assistance when needed. They will be part of a small team and as the role naturally encompasses other areas of the business, the right candidate will need to demonstrate adaptability and the willingness to be flexible to help develop the larger team. Main Duties: Project implementation: scheduling managing a project from signed contract straight through to completion, liaison with sales team/designers/clients/production from concept to construction, ensuring builds meet specifications. Ensuring the overall success of the project by working closely with , from the workshop team, attending /on-site, ensuring /client support and managing /budgets. and overall success of the project Key involvement in initial design meetings: sales & estimators or liaising with clients; taking the brief from the client, really understanding what the client is trying to achieve and advising on creative and production Account handling, becoming the main contact on projects and having with full project control. Manage project budgets based on costing sheets and generate quotations for any extra works required. Multitask cCoordinate multiple tasks / projectsprojects and prioritise your time accordingly, working to ensure all applicable deadlines are adhered to. Project administration, with support from a Project Coordinator Full understanding of all Adobe Creative Suite packages (Illustrator/Photoshop) Intermediate in MS Word, MS Excel and MS Power Point ability to use AutoCAD and some sort of 3D package such as Studio 3D Max would be a real advantage Ability to Mmultitask - coordinate multiple tasks / projects and prioritise time accordingly Ability to generate quotations and budget management This is an opportunity to get the chance to work with some of the best in the industry and take the lead on a wide range of high-profile projects. Working with in-house experts covering exhibition production, event management and our large creative team, the work delivered is high profile.
Apr 16, 2024
Full time
Project Manager - Exhibition £40,000 Status: Full-time/ Permanent Our client is an established Exhibition design and build company and is looking for an experienced Exhibition Project Manager focusing within exhibitions to manage a range of small, medium and large-scale events. Alongside events and exhibitions, the correct candidate will also be tasked with running other projects such as, point of sale retail display, office and conference set-ups. The role of the Project Manager requires full understanding of, and the capability to coordinate, the full project lifecycle of an exhibition build, from essential admin tasks to client liaison/meetings and physical delivery/reconciliation. The ideal candidate for this position is a skilled multi-tasker, confident problem solver, reliable and committed to consistently meeting deadlines. They will be expected to manage and prioritise their own workload and ask for assistance when needed. They will be part of a small team and as the role naturally encompasses other areas of the business, the right candidate will need to demonstrate adaptability and the willingness to be flexible to help develop the larger team. Main Duties: Project implementation: scheduling managing a project from signed contract straight through to completion, liaison with sales team/designers/clients/production from concept to construction, ensuring builds meet specifications. Ensuring the overall success of the project by working closely with , from the workshop team, attending /on-site, ensuring /client support and managing /budgets. and overall success of the project Key involvement in initial design meetings: sales & estimators or liaising with clients; taking the brief from the client, really understanding what the client is trying to achieve and advising on creative and production Account handling, becoming the main contact on projects and having with full project control. Manage project budgets based on costing sheets and generate quotations for any extra works required. Multitask cCoordinate multiple tasks / projectsprojects and prioritise your time accordingly, working to ensure all applicable deadlines are adhered to. Project administration, with support from a Project Coordinator Full understanding of all Adobe Creative Suite packages (Illustrator/Photoshop) Intermediate in MS Word, MS Excel and MS Power Point ability to use AutoCAD and some sort of 3D package such as Studio 3D Max would be a real advantage Ability to Mmultitask - coordinate multiple tasks / projects and prioritise time accordingly Ability to generate quotations and budget management This is an opportunity to get the chance to work with some of the best in the industry and take the lead on a wide range of high-profile projects. Working with in-house experts covering exhibition production, event management and our large creative team, the work delivered is high profile.