SERIOUS
About Serious This is an exciting opportunity to join one of the UK's leading producers of live music events, creative engagement projects, and talent development schemes. With over 30 years of experience, we are passionate about making music that matters to communities, supports the success of artists, and goes beyond the mainstream. Purpose driven, we believe in music's unique role as a cultural and social catalyst. Our mission is to enable everyone to engage with music in a way that is meaningful for them. Our work includes producing the annual EFG London Jazz Festival, Europe's largest city-wide music festival and the UK's biggest celebration of jazz and surrounding genres; Between the Lines, a series showcasing experimental, boundary-pushing creators; Thamesmead Festival, a community festival that celebrates the artistic roots and diversity of the town; K Music, the UK's leading festival of contemporary Korean music - all alongside one-off concerts, national tours, and partner projects. All our projects explore ways to enable artists to create and present new work. About the role You will be responsible for reporting and analysing ticket sales and revenue and working to maximise sales for all shows. You will proactively manage all ticket inventory, working closely with external venues and ticket agents to set up and manage ticketing for all shows, from show build to settlement. You will act as the lead administrator for our CRM system, Spektrix, setting up shows, managing allocations, and pulling reports within the system. Reporting to the Head of Marketing & Communications, and working closely with the internal Programming, Production and Development Departments, you will proactively analyse and report on ticketing data to enable a deeper understanding of Serious' audience purchase behaviour and demographics to inform business decisions and maximise sales. Purpose of the role This role supports the Serious team in driving ticket sales, generating ticket revenue, and understanding our audiences. Role and Responsibilities Set-up & Inventory Management Manage the ticket set-up of all shows, liaising with partner venues and third-party ticket agents to given deadlines, owning these relationships Monitor sales to recommend and action allocations and mark backs Liaise with the internal Programming and Development teams to manage complementary and company tickets Reporting & Data Analysis Prepare the weekly sales report each Monday, collating sales data from venues, ticket agents and Spektrix to determine accurate sales and income figures for our shows Proactively monitor sales data and offer actionable insights Create ad hoc sales reports as required by the needs of the business Proactively identify opportunities for further reporting to provide additional data and insight, e.g. identifying booking patterns and other customer behaviours CRM Act as the lead administrator for the CRM system, Spektrix Set up shows, monitor ticket allocations, and set up regular reports within the system Champion the CRM internally and explore improvements in processes Financial Undertake any financial administration associated with Ticketing / Box Office, working with the internal Finance department when necessary Provide final figures for each show promptly, working with Production on reconciliation and show settlements Issue and process invoices for ticket buys Work as part of the team to maximise ticket yield and reach financial targets Marketing & Sales Work with the Marketing & Communications team to run discounting / promotions Work closely with the Marketing & Communications team to ensure accurate, helpful and timely customer communications Proactively identify opportunities to facilitate ticket sales On-site Ticketing Regular scheduled evening and weekend work as required to support shows, e.g. on-the-door sales and guestlist management - there is a TOIL policy in place Other Ensure ticketing operates in accordance with policy, procedure, and general good practice, and is GDPR-compliant Sign off ticket proofs from venues and agents to ensure accuracy Remain aware of the wider business goals and strategies, and ensure ticketing is supporting these effectively Troubleshoot technical and equipment issues relating to ticketing Attend team meetings as appropriate to update/report on ticketing, and ensure the team remains aware of relevant information / data insights Train and manage any temporary / on-site ticketing assistants when required Undertake any other reasonable duties associated with ticketing Essential experience: A minimum of one year working in Ticketing / Box Office for live events Significant experience setting up shows with third-party ticket agents, e.g. See Tickets, Ticketmaster, DICE, AXS, Eventim, Gigantic Significant experience using CRM systems (we use Spektrix) Significant experience of sales reporting and analysing ticketing data to inform actionable insights Digitally literate with experience of MS Office or similar software Confident using Excel, with experience of data entry and using basic formulas Financially and numerically literate, with experience of reconciliation Understanding of the role that ticketing plays within the wider functioning of a live events organisation/venue Comfortable working autonomously and to deadlines Excellent communication skills, both verbal and written Experience of working as part of a cross-departmental team Other information This is a full-time post, based at Serious' office in Bethnal Green, London, where you will be required to work 2 days a week. There will be flexibility to spend part of your time working from home, but availability to travel into central London up to 5 days week, when necessary, will be essential. Office hours are 10am to 6pm, but because of the nature of the organisation, this role would be expected to undertake some additional evening and weekend work to facilitate on-site ticketing at shows. Given the requirements of this role, the successful candidate will need to be based in London. Holiday entitlement is 25 days paid holiday per year (plus bank holidays), in addition to an office closure between Christmas and New Year. Other benefits include: Year-round free access to concerts and events Serious produces, ensuring you can fully appreciate the work we/you deliver Pension scheme Cycle to work scheme Mental health support Training opportunities Serious is committed to equal opportunities in recruitment and employment, and embraces diversity of all kinds. We are keen to create a work force that is representative of wider society and inclusive of all ethnicities, nationalities, socio-economic backgrounds, gender identities and physical and neurological abilities. Jobs are appointed on merit. How to apply To see the full job descriptions and details on how to apply, please go to serious.org.uk/ticketing-sales-manager
About Serious This is an exciting opportunity to join one of the UK's leading producers of live music events, creative engagement projects, and talent development schemes. With over 30 years of experience, we are passionate about making music that matters to communities, supports the success of artists, and goes beyond the mainstream. Purpose driven, we believe in music's unique role as a cultural and social catalyst. Our mission is to enable everyone to engage with music in a way that is meaningful for them. Our work includes producing the annual EFG London Jazz Festival, Europe's largest city-wide music festival and the UK's biggest celebration of jazz and surrounding genres; Between the Lines, a series showcasing experimental, boundary-pushing creators; Thamesmead Festival, a community festival that celebrates the artistic roots and diversity of the town; K Music, the UK's leading festival of contemporary Korean music - all alongside one-off concerts, national tours, and partner projects. All our projects explore ways to enable artists to create and present new work. About the role You will be responsible for reporting and analysing ticket sales and revenue and working to maximise sales for all shows. You will proactively manage all ticket inventory, working closely with external venues and ticket agents to set up and manage ticketing for all shows, from show build to settlement. You will act as the lead administrator for our CRM system, Spektrix, setting up shows, managing allocations, and pulling reports within the system. Reporting to the Head of Marketing & Communications, and working closely with the internal Programming, Production and Development Departments, you will proactively analyse and report on ticketing data to enable a deeper understanding of Serious' audience purchase behaviour and demographics to inform business decisions and maximise sales. Purpose of the role This role supports the Serious team in driving ticket sales, generating ticket revenue, and understanding our audiences. Role and Responsibilities Set-up & Inventory Management Manage the ticket set-up of all shows, liaising with partner venues and third-party ticket agents to given deadlines, owning these relationships Monitor sales to recommend and action allocations and mark backs Liaise with the internal Programming and Development teams to manage complementary and company tickets Reporting & Data Analysis Prepare the weekly sales report each Monday, collating sales data from venues, ticket agents and Spektrix to determine accurate sales and income figures for our shows Proactively monitor sales data and offer actionable insights Create ad hoc sales reports as required by the needs of the business Proactively identify opportunities for further reporting to provide additional data and insight, e.g. identifying booking patterns and other customer behaviours CRM Act as the lead administrator for the CRM system, Spektrix Set up shows, monitor ticket allocations, and set up regular reports within the system Champion the CRM internally and explore improvements in processes Financial Undertake any financial administration associated with Ticketing / Box Office, working with the internal Finance department when necessary Provide final figures for each show promptly, working with Production on reconciliation and show settlements Issue and process invoices for ticket buys Work as part of the team to maximise ticket yield and reach financial targets Marketing & Sales Work with the Marketing & Communications team to run discounting / promotions Work closely with the Marketing & Communications team to ensure accurate, helpful and timely customer communications Proactively identify opportunities to facilitate ticket sales On-site Ticketing Regular scheduled evening and weekend work as required to support shows, e.g. on-the-door sales and guestlist management - there is a TOIL policy in place Other Ensure ticketing operates in accordance with policy, procedure, and general good practice, and is GDPR-compliant Sign off ticket proofs from venues and agents to ensure accuracy Remain aware of the wider business goals and strategies, and ensure ticketing is supporting these effectively Troubleshoot technical and equipment issues relating to ticketing Attend team meetings as appropriate to update/report on ticketing, and ensure the team remains aware of relevant information / data insights Train and manage any temporary / on-site ticketing assistants when required Undertake any other reasonable duties associated with ticketing Essential experience: A minimum of one year working in Ticketing / Box Office for live events Significant experience setting up shows with third-party ticket agents, e.g. See Tickets, Ticketmaster, DICE, AXS, Eventim, Gigantic Significant experience using CRM systems (we use Spektrix) Significant experience of sales reporting and analysing ticketing data to inform actionable insights Digitally literate with experience of MS Office or similar software Confident using Excel, with experience of data entry and using basic formulas Financially and numerically literate, with experience of reconciliation Understanding of the role that ticketing plays within the wider functioning of a live events organisation/venue Comfortable working autonomously and to deadlines Excellent communication skills, both verbal and written Experience of working as part of a cross-departmental team Other information This is a full-time post, based at Serious' office in Bethnal Green, London, where you will be required to work 2 days a week. There will be flexibility to spend part of your time working from home, but availability to travel into central London up to 5 days week, when necessary, will be essential. Office hours are 10am to 6pm, but because of the nature of the organisation, this role would be expected to undertake some additional evening and weekend work to facilitate on-site ticketing at shows. Given the requirements of this role, the successful candidate will need to be based in London. Holiday entitlement is 25 days paid holiday per year (plus bank holidays), in addition to an office closure between Christmas and New Year. Other benefits include: Year-round free access to concerts and events Serious produces, ensuring you can fully appreciate the work we/you deliver Pension scheme Cycle to work scheme Mental health support Training opportunities Serious is committed to equal opportunities in recruitment and employment, and embraces diversity of all kinds. We are keen to create a work force that is representative of wider society and inclusive of all ethnicities, nationalities, socio-economic backgrounds, gender identities and physical and neurological abilities. Jobs are appointed on merit. How to apply To see the full job descriptions and details on how to apply, please go to serious.org.uk/ticketing-sales-manager
London Graphic Centre
City, London
Marketing Manager (Temp) Salary up to £45,000 + Generous Holiday Allowance, Company Pension and Great Discounts London, Covent Garden, WC2H 9JL Are you an Marketing enthusiast, who loves all thing creative? Are you looking to work in an Aladdin's Cave of all things Creative? Does working over 2 floors of art supplies get you excited? If so, we want to hear from you At the London Graphic Centre we have a rare opportunity to join our team of budding artists ? Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative supplies, stationery, gifts and more. What is the role? We are seeking a Temporary Marketing Manager to join our small team on a 12 month maternity contract. who will take responsibility for developing and promoting our brand and increasing our awareness in the UK. You will lead all marketing-related activities and build relationships with our brand partners and customers. This position would be suited to a hard-working, hands-on person with high attention to detail, great organisational skills with creative flair. The customer is at the heart of everything we do. Role benefits: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business A great Team to work with where you can progress and make a difference at all levels Ongoing incentives to reward your performance Fun working environment with regular social events Generous discount at The London Graphic Centre and the other brands within the Theo Paphitis Retail Group. What will your key responsibilities be? To drive step-change growth through all branded channels, including the websites and stores, using an omnichannel approach Work with marketing to develop and coordinate all promotional activity across digital channels and stores Manage the ongoing optimisation and continual improvement of our marketing channels, including email, social, website & store, focussing on delivering an industry-beating experience for our customers and community Create and optimise a segmented program for omnichannel, customer engagement lifecycle campaigns Analysing content performance and impact, and generating weekly insight and analytics updates Provide strategic and hands-on leadership to the marketing and creative team Who are we and why us? London Graphic Centre is part of the Theo Paphitis Retail Group, which comprises London Graphic Centre, Ryman, Robert Dyas and Boux Avenue. We are a people oriented Company made up of a diverse mix of talented people in a variety of roles, which thrives on supporting colleagues by providing them with the knowledge, tools, policies and procedures to excel in their role. We are committed to providing our colleagues with development opportunities, job satisfaction and of course some fun whilst working! The London Graphic Centre is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. We aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. APPLY NOW TO BEOMCE A MARKETING MANAGER !
Marketing Manager (Temp) Salary up to £45,000 + Generous Holiday Allowance, Company Pension and Great Discounts London, Covent Garden, WC2H 9JL Are you an Marketing enthusiast, who loves all thing creative? Are you looking to work in an Aladdin's Cave of all things Creative? Does working over 2 floors of art supplies get you excited? If so, we want to hear from you At the London Graphic Centre we have a rare opportunity to join our team of budding artists ? Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative supplies, stationery, gifts and more. What is the role? We are seeking a Temporary Marketing Manager to join our small team on a 12 month maternity contract. who will take responsibility for developing and promoting our brand and increasing our awareness in the UK. You will lead all marketing-related activities and build relationships with our brand partners and customers. This position would be suited to a hard-working, hands-on person with high attention to detail, great organisational skills with creative flair. The customer is at the heart of everything we do. Role benefits: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business A great Team to work with where you can progress and make a difference at all levels Ongoing incentives to reward your performance Fun working environment with regular social events Generous discount at The London Graphic Centre and the other brands within the Theo Paphitis Retail Group. What will your key responsibilities be? To drive step-change growth through all branded channels, including the websites and stores, using an omnichannel approach Work with marketing to develop and coordinate all promotional activity across digital channels and stores Manage the ongoing optimisation and continual improvement of our marketing channels, including email, social, website & store, focussing on delivering an industry-beating experience for our customers and community Create and optimise a segmented program for omnichannel, customer engagement lifecycle campaigns Analysing content performance and impact, and generating weekly insight and analytics updates Provide strategic and hands-on leadership to the marketing and creative team Who are we and why us? London Graphic Centre is part of the Theo Paphitis Retail Group, which comprises London Graphic Centre, Ryman, Robert Dyas and Boux Avenue. We are a people oriented Company made up of a diverse mix of talented people in a variety of roles, which thrives on supporting colleagues by providing them with the knowledge, tools, policies and procedures to excel in their role. We are committed to providing our colleagues with development opportunities, job satisfaction and of course some fun whilst working! The London Graphic Centre is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. We aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. APPLY NOW TO BEOMCE A MARKETING MANAGER !
ADLIB
Bristol, Somerset
Partner with brands changing health and wellbeing for the better. Work with an experienced creative team with plenty of opportunities for development. Enjoy flexible & remote working, a health cash plan, regular socials, training budget and companywide ideas workshops. We're looking for CGI Artist to join an agency based in Bristol and work on a variety of 3D projects. This role will be part of the creative studio, reporting into a Creative Director and working alongside a talented team of designers, copywriters and conceptual people. What you'll be doing As part of a creative studio of 9 you'll work on a wide variety of creative briefs. Producing original assets will be the key part of the role with animation and motion desireable but not essential. 3D briefs in the healthcare sector require a great understanding of texture, both hard and organic surfaces. Working alongside a Creative Director and Art Director means you'll have great conceptual support. You'll also be working alongside another extremely talented 3D artist, with 2D motion designers and external contractors from time to time too. The studio are constantly exploring the latest software and techniques to elevate work, so as well as the packages listed below you can it's likely you'll work with the latest innovations in 3D such as Unreal. What experience youll need to apply Either a relevant degree in 3D design or some commercial experience, preferably gained within agency. Experience in 3D software including Blender, 3DS Max and Houdini. Adobe CC Including After Effects, Illustrator, Photoshop. A portfolio of 3D projects to showcase your skills, showcasing your understanding of texture, lighting and shadow. Desireable skills include motion graphics, animation and 2D. What you'll get in return for your experience You'll join an agency with a great proposition, working in one of the highest growth markets going. A newly compiled employee value proposition includes flexible and remote working, a health cash plan, 24/7 counselling and mental health support, sabbatical (with long term service), quarterly socials, dedicated creative time (to focus on non-work ideas), dedicated training budget and more. What's next? Please apply with an up-to-date CV and portfolio / showreel to be considered.
Partner with brands changing health and wellbeing for the better. Work with an experienced creative team with plenty of opportunities for development. Enjoy flexible & remote working, a health cash plan, regular socials, training budget and companywide ideas workshops. We're looking for CGI Artist to join an agency based in Bristol and work on a variety of 3D projects. This role will be part of the creative studio, reporting into a Creative Director and working alongside a talented team of designers, copywriters and conceptual people. What you'll be doing As part of a creative studio of 9 you'll work on a wide variety of creative briefs. Producing original assets will be the key part of the role with animation and motion desireable but not essential. 3D briefs in the healthcare sector require a great understanding of texture, both hard and organic surfaces. Working alongside a Creative Director and Art Director means you'll have great conceptual support. You'll also be working alongside another extremely talented 3D artist, with 2D motion designers and external contractors from time to time too. The studio are constantly exploring the latest software and techniques to elevate work, so as well as the packages listed below you can it's likely you'll work with the latest innovations in 3D such as Unreal. What experience youll need to apply Either a relevant degree in 3D design or some commercial experience, preferably gained within agency. Experience in 3D software including Blender, 3DS Max and Houdini. Adobe CC Including After Effects, Illustrator, Photoshop. A portfolio of 3D projects to showcase your skills, showcasing your understanding of texture, lighting and shadow. Desireable skills include motion graphics, animation and 2D. What you'll get in return for your experience You'll join an agency with a great proposition, working in one of the highest growth markets going. A newly compiled employee value proposition includes flexible and remote working, a health cash plan, 24/7 counselling and mental health support, sabbatical (with long term service), quarterly socials, dedicated creative time (to focus on non-work ideas), dedicated training budget and more. What's next? Please apply with an up-to-date CV and portfolio / showreel to be considered.