Letchworth Garden City, Hertfordshire, UK
This company provides RFID focused IT based services for the event and entertainment industry via their bespoke software application. Currently deployed across a variety of events from large scale sports tournaments, to music festivals and conferences.They are seeking an experienced, forward thinking, dynamic and energetic Project Account Manager to deliver their product and build strong client relationships. As a member of a small team the successful applicant will be providing an end to end service for the client.Job Role - To deliver a software based solution to Clients who work in the Sport and Event industries.Duties will be - Discuss the project and formulate a solution using AllowMe and ScanMe (full training will be provided)- Provide quotation, negotiate terms and secure the contract.- Configure AllowMe using a combination of Logical Process, HTML and CSS.- Provide User Training and Support Documentation.- Assist with data preparation and import using MS Office.- Post Event follow-up including reporting using MS Office.- Invoicing, debrief and internal reporting for future events.- Where the service has an onsite element, you will also be expected to- Attend a site visit and complete a survey.- Compile equipment list and liaise with warehouse.- Install and configure temporary equipment.- Monitor the performance of the equipment for the duration of the event.- Provide on site support for users.This is a busy and varied role, managing multiple projects at all times, which requires a hardworking candidate, with superb attention to detail, who ideally has strong customer or client facing experience, and who prioritises excellent service.They are looking for a motivated and positive individual with a 'can do' attitude and great communication skills. As a Project Account Manager, you must also possess the following skills and experience:- Educated to degree level or equivalent- Solid, technical understanding, ideally with experience in an IT based environment- Experience with Network Infrastructure, writing HTML, CSS and Java- 1st class communication and organizational skills with a methodical approach to prioritizationApplicants will need a valid passport, a clean driving license, their own car and be over 21 to drive rental cars.The standard hours will be 9am - 5pm, Monday - Friday. The successful applicant will also be expected to work weekends and evenings as projects require, with both National & International travel for periods of time. The job is based in Letchworth on the A1(M) corridor, and mainline train line from London. Easily commutable from Cambridge, Royston, Hertford, Stevenage & London.For the right person, this could be an opportunity to grow and develop the position as the company expands.Please submit a current CV detailing relevant experience, and at least 2 references. This is full time position with a 3 month probation period.