One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 25, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 25, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 25, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation. Comply with the expectations of customers. Ensure they are consistently achieving or exceeding Service Level Agreements (SLA's). Provision of multi-channel information services. Provision of accurate, meaningful, and consistent information to support to our customers. Listen patiently, empathise with the caller's situation and convey a genuine desire to help and support. Maintain the Customer Records Management (CRM) system through accurate data input and record keeping, constantly keeping data integrity as a core priority. Work with colleagues to ensure the highest level of customer satisfaction. Ensure continuous service improvement, initiating, and responding to change in a positive manner. To undertake effective research on a range of topics to fit with deadlines. Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001. Proven experience of delivering a service which provided a supporting role; Working as part of a team; Providing telephone, online, email and live chat information; Researching, collecting and recording data evidence; IT literate with full working knowledge of MS Office Suite and use of windows-based databases; Planning and co-ordinating own workload; Excellent communication and interpersonal skills; Strong decision-making abilities; Ability to empathise with people at all levels; Ability to manage and resolve complaints; Emotional resilience. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Apr 25, 2024
Full time
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation. Comply with the expectations of customers. Ensure they are consistently achieving or exceeding Service Level Agreements (SLA's). Provision of multi-channel information services. Provision of accurate, meaningful, and consistent information to support to our customers. Listen patiently, empathise with the caller's situation and convey a genuine desire to help and support. Maintain the Customer Records Management (CRM) system through accurate data input and record keeping, constantly keeping data integrity as a core priority. Work with colleagues to ensure the highest level of customer satisfaction. Ensure continuous service improvement, initiating, and responding to change in a positive manner. To undertake effective research on a range of topics to fit with deadlines. Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001. Proven experience of delivering a service which provided a supporting role; Working as part of a team; Providing telephone, online, email and live chat information; Researching, collecting and recording data evidence; IT literate with full working knowledge of MS Office Suite and use of windows-based databases; Planning and co-ordinating own workload; Excellent communication and interpersonal skills; Strong decision-making abilities; Ability to empathise with people at all levels; Ability to manage and resolve complaints; Emotional resilience. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Deputy Store Manager Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 25, 2024
Full time
Deputy Store Manager Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Lloyd Recruitment - East Grinstead
Hailsham, Sussex
Lloyd Recruitment Services is delighted to collaborate with a well-established company located on the outskirts of Hailsham. Due to continuous success, they are currently seeking an Office Administrator to join their team on a full-time basis. What's in it for you: Salary up to 27,040 Monday - Friday 7:30am - 16:30pm Parking on site 28 days a year to include bank holidays and national holidays Additional products to learn (Progression) Discretionary Christmas bonus Company contribution into a voluntary pension scheme Regular team lunches A busy and enjoyable working environment Friendly and hardworking team dynamic Job description: First point of contact, taking calls for new orders and requests Entering details on to the in-house booking system Ensuring excellent customer service over the phone and via email Taking card payments and issuing permits Advertising the business on social media Manage website, Facebook, and email enquiries Support with sales, marketing, social media, and new business initiatives Data entry and general office admin duties Other office duties as and when needed Reporting to the Sales and Office Manager Requirements: The successful candidate will have excellent telephone manner and customer service skills Able to work under pressure in a busy office environment Attention to detail Proficient computer skills The ability to work as part of a team Proven experience of working in a customer service / admin role Experience of promoting a business on social media Due to location own transport is essential Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Apr 25, 2024
Full time
Lloyd Recruitment Services is delighted to collaborate with a well-established company located on the outskirts of Hailsham. Due to continuous success, they are currently seeking an Office Administrator to join their team on a full-time basis. What's in it for you: Salary up to 27,040 Monday - Friday 7:30am - 16:30pm Parking on site 28 days a year to include bank holidays and national holidays Additional products to learn (Progression) Discretionary Christmas bonus Company contribution into a voluntary pension scheme Regular team lunches A busy and enjoyable working environment Friendly and hardworking team dynamic Job description: First point of contact, taking calls for new orders and requests Entering details on to the in-house booking system Ensuring excellent customer service over the phone and via email Taking card payments and issuing permits Advertising the business on social media Manage website, Facebook, and email enquiries Support with sales, marketing, social media, and new business initiatives Data entry and general office admin duties Other office duties as and when needed Reporting to the Sales and Office Manager Requirements: The successful candidate will have excellent telephone manner and customer service skills Able to work under pressure in a busy office environment Attention to detail Proficient computer skills The ability to work as part of a team Proven experience of working in a customer service / admin role Experience of promoting a business on social media Due to location own transport is essential Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Cleaner (10 to 20 Hours) Summary £12.00 up to £12.20 per hour - this isn't daily chores. This is taking pride in a spotless store. For our cleaners, every sweep of the brush is a step towards perfecting the customer experience. Working a couple of hours per day, usually in the mornings, you'll make sure that the store is clean, tidy and safe to move around, both on and off the shop floor. There's a lot to do, but if you're someone who likes to roll up their sleeves and get stuck in, this could be the role for you. Our cleaners are an essential part of our store teams. They are relied upon to ensure both customer facing areas and employee areas are clean and tidy. Find out more below and apply for a career a Lidl less ordinary. What you'll do Maintain a clean and tidy store, focusing on customer-facing areas Maintain the outside cleanliness and tidiness of the store e.g. trolley bays and the car park Clean the warehouse area including the waste and recycling sections Operate industrial cleaning machinery Carry out minor maintenance tasks and report any major requirements to your manager Ensuring hygiene and health and safety standards are applied for customers and employees What you'll need Previous cleaning or maintenance experience is beneficial but not essential A hands-on approach to your work and a keen eye for detail The ability to carry out your tasks independently Motivation to do the best job for your store and your team What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 25, 2024
Full time
Cleaner (10 to 20 Hours) Summary £12.00 up to £12.20 per hour - this isn't daily chores. This is taking pride in a spotless store. For our cleaners, every sweep of the brush is a step towards perfecting the customer experience. Working a couple of hours per day, usually in the mornings, you'll make sure that the store is clean, tidy and safe to move around, both on and off the shop floor. There's a lot to do, but if you're someone who likes to roll up their sleeves and get stuck in, this could be the role for you. Our cleaners are an essential part of our store teams. They are relied upon to ensure both customer facing areas and employee areas are clean and tidy. Find out more below and apply for a career a Lidl less ordinary. What you'll do Maintain a clean and tidy store, focusing on customer-facing areas Maintain the outside cleanliness and tidiness of the store e.g. trolley bays and the car park Clean the warehouse area including the waste and recycling sections Operate industrial cleaning machinery Carry out minor maintenance tasks and report any major requirements to your manager Ensuring hygiene and health and safety standards are applied for customers and employees What you'll need Previous cleaning or maintenance experience is beneficial but not essential A hands-on approach to your work and a keen eye for detail The ability to carry out your tasks independently Motivation to do the best job for your store and your team What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Retail Shift Manager Summary £14.00 - £14.50 per hour 30 - 40 hour contract am & pm shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 25, 2024
Full time
Retail Shift Manager Summary £14.00 - £14.50 per hour 30 - 40 hour contract am & pm shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Shift Manager Summary £14.00 - £14.50 per hour (additional £3.50 night premium between 23:00 - 05:00) 30 - 40 hour contract am & pm shift - night shift cover when required 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 25, 2024
Full time
Retail Shift Manager Summary £14.00 - £14.50 per hour (additional £3.50 night premium between 23:00 - 05:00) 30 - 40 hour contract am & pm shift - night shift cover when required 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Shift Manager Summary Starting from £14.00 per hour Up to 40 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 25, 2024
Full time
Retail Shift Manager Summary Starting from £14.00 per hour Up to 40 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
We are looking for an experienced a Recruitment Administrator / Co-ordinator to join a highly reputable business based close to Manchester Airport. You will be responsible for taking staffing requests from clients and ensuring that agency staff provide 100% fulfilment for all the requirements. This is not working within a recruitment agency! This is a very busy, reactive, and varied role supporting clients to fill all their vacancies. You must be able to work towards targets, tight deadlines and be confident to work in a telephone-based position. This role would suit someone who is keen to build relationships and able to manage suppliers to deliver results and proactive to deal with complaints. The role is working 40 hours per week with the core hours being Monday to Friday 9am - 6pm. The company offer out of hours services, and you would be expected to complete 2 on call slots per week, either 6am to 9am or 6pm to 10pm, and you would be paid extra for this. Bank holidays are included in the working week. The salary available is 24,960pa and a quarterly bonus of 400 is offered. The role is hybrid, with 1 day per week in the office and the rest of the time being worked remotely. What will you be doing as a Recruitment Administrator / Co-ordinator? Logging all incoming vacancies / requirements in a timely manner Distributing requirements using internal documentation Checking all compliance received to ensure candidates are suitable for the roles Answering calls and responding to emails efficiently Chasing the clients and agencies for various requests, confirmations and information Ensuring internal systems are kept up to date to the standard required Reporting to Account Managers on a regular basis re any issues or complaints / feedback Attending internet-based meetings with the team and company on a daily basis Building and maintaining relationships with colleagues, clients and agencies Ensuring all parties are kept up to date re bookings or outstanding vacancies and unfilled vacancies Ensuring documentation received meets the requirement of the clients Keeping on top of all inbound emails and actioning these in accordance with client priority Raising any issues with fulfilment team and Account Managers We would LOVE to hear from you if you have the following skills and experience: Previous administration experience is essential for this role Ideally some experience dealing with recruitment or co-ordination or fulfilment, however this is not essential You must have a keen eye for detail and excellent communication skills Confident to manage suppliers to deliver the results needed Must have a good working knowledge of MS Office Ability to work well as part of a team and use own initiative Previous experience delivering excellent customer service whilst working towards strict deadlines Confident to work in a telephone based position Strong interpersonal skills and confident to handle complaints Must be able to be proactive and follow processes What will you get in return for your work as a Recruitment Administrator / Co-ordinator? Salary available is 24,960pa Quarterly bonus available of 400 The role is working 40 hours per week with the core hours being Monday to Friday 9am - 6pm The company offer out of hours services and you would be expected to complete 2 on call slots per week, either 6am to 9am or 6pm to 10pm, and you would be paid extra for this Hybrid role working 1 day in the office per week, the rest will be remotely Medical cash back scheme for optical and dental etc Gym discount 21 days holiday + bank holidays, increasing with service up to 25 days Social activities Excellent career progression routes available If this sounds like a Recruitment Administrator / Co-ordinator role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Apr 25, 2024
Full time
We are looking for an experienced a Recruitment Administrator / Co-ordinator to join a highly reputable business based close to Manchester Airport. You will be responsible for taking staffing requests from clients and ensuring that agency staff provide 100% fulfilment for all the requirements. This is not working within a recruitment agency! This is a very busy, reactive, and varied role supporting clients to fill all their vacancies. You must be able to work towards targets, tight deadlines and be confident to work in a telephone-based position. This role would suit someone who is keen to build relationships and able to manage suppliers to deliver results and proactive to deal with complaints. The role is working 40 hours per week with the core hours being Monday to Friday 9am - 6pm. The company offer out of hours services, and you would be expected to complete 2 on call slots per week, either 6am to 9am or 6pm to 10pm, and you would be paid extra for this. Bank holidays are included in the working week. The salary available is 24,960pa and a quarterly bonus of 400 is offered. The role is hybrid, with 1 day per week in the office and the rest of the time being worked remotely. What will you be doing as a Recruitment Administrator / Co-ordinator? Logging all incoming vacancies / requirements in a timely manner Distributing requirements using internal documentation Checking all compliance received to ensure candidates are suitable for the roles Answering calls and responding to emails efficiently Chasing the clients and agencies for various requests, confirmations and information Ensuring internal systems are kept up to date to the standard required Reporting to Account Managers on a regular basis re any issues or complaints / feedback Attending internet-based meetings with the team and company on a daily basis Building and maintaining relationships with colleagues, clients and agencies Ensuring all parties are kept up to date re bookings or outstanding vacancies and unfilled vacancies Ensuring documentation received meets the requirement of the clients Keeping on top of all inbound emails and actioning these in accordance with client priority Raising any issues with fulfilment team and Account Managers We would LOVE to hear from you if you have the following skills and experience: Previous administration experience is essential for this role Ideally some experience dealing with recruitment or co-ordination or fulfilment, however this is not essential You must have a keen eye for detail and excellent communication skills Confident to manage suppliers to deliver the results needed Must have a good working knowledge of MS Office Ability to work well as part of a team and use own initiative Previous experience delivering excellent customer service whilst working towards strict deadlines Confident to work in a telephone based position Strong interpersonal skills and confident to handle complaints Must be able to be proactive and follow processes What will you get in return for your work as a Recruitment Administrator / Co-ordinator? Salary available is 24,960pa Quarterly bonus available of 400 The role is working 40 hours per week with the core hours being Monday to Friday 9am - 6pm The company offer out of hours services and you would be expected to complete 2 on call slots per week, either 6am to 9am or 6pm to 10pm, and you would be paid extra for this Hybrid role working 1 day in the office per week, the rest will be remotely Medical cash back scheme for optical and dental etc Gym discount 21 days holiday + bank holidays, increasing with service up to 25 days Social activities Excellent career progression routes available If this sounds like a Recruitment Administrator / Co-ordinator role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Job Title: Retrofit Support Officer Location: Bristol, Hybrid working Salary: 27,121 per annum Job Type: Full time, Permanent, 37.5 hours We seek a dynamic and driven Retrofit Support Officer to join our team. You will be responsible for assisting in the development of Retrofit West's technical design. Create quality assuring assessment and design documentation The Role: Construct home energy efficiency plans Provide advice and support to homeowners across the West of England You should have a strong understanding and passion for construction. You should be a highly organised and great communicator. This role requires you to be a proactive individual with a technical mind and a passion for achieving objectives through innovative solutions and collaborative teamwork. If you're ready to contribute your expertise to a dynamic team dedicated to advancing energy efficiency and sustainability in the West of England, we encourage you to apply today. Responsibilities include Oversee and ensure quality assurance of retrofit assessments conducted by service providers and delivery partners. Identify and onboard new service delivery partners to expand the program. Provide support in the growth of the project. Communicate with homeowners via phone to provide retrofit advice. Monitor and guide homeowners through their customer journey, assisting them in progressing to the next step. Research and maintain knowledge of new technologies, materials, innovations, regulations, and relevant topics to develop internal resources. Assist and guide residents from initial inquiry through assessment to post-installation for renewable technologies and retrofit. Assessment & Design: Provide assistance in the creation of Home Energy Efficiency Plans on behalf of our delivery partners. Undertake home surveys and simple retrofit assessment, including householder questionnaires, RdSAP assessments and energy modelling. Assist in the development and delivery of Retrofit West's design and installation, quality assurance services. Assist in the development of different design services documentation, including specification support and planning guidance. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop technical content and services and support the delivery of existing design projects. Any other duties as required by line manager. Requirements: An advanced qualification, or equivalent experience, in surveying, construction, architecture or energy. Minimum level 3 Award in Domestic Energy Awareness (or Equivalent) Some knowledge of the construction industry Some experience in housing, energy efficiency, conducting home surveys and working with householders Understanding of insulation and fabric measures, heating systems and renewable energy products Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Excellent customer service skills including ability to communicate professionally Ability to explain home energy topics clearly and simply Desirable: Qualified Retrofit Assessor with 1+ year(s) experience Level 3 Award in Energy Efficiency for Older and Traditional Buildings Knowledge of the PAS2035 Retrofit Advice and Assessment process. (Note that we will not be seeking or reporting PAS2035 compliance for our projects in the private housing sector). Understanding of energy modelling using RdSAP and full SAP or another method. Understanding of energy efficiency measures design and installation, particularly with traditional (solid wall) construction. Understanding in airtight, thermal bridge-free retrofit design and construction. Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Renewable Energy Administrative Assistant, Operations Coordinator, Renewable Energy Project Administrator, Renewable Energy Administrative Coordinator, Renewable Energy Administrative Specialist, Energy Project Support Officer, Renewable Energy Operations Administrator, Renewable Energy Administrative Associate, Business Support Officer, Renewable Energy Engineer, Engineering, Graduate Engineer, Graduate, may also be considered for this role
Apr 25, 2024
Full time
Job Title: Retrofit Support Officer Location: Bristol, Hybrid working Salary: 27,121 per annum Job Type: Full time, Permanent, 37.5 hours We seek a dynamic and driven Retrofit Support Officer to join our team. You will be responsible for assisting in the development of Retrofit West's technical design. Create quality assuring assessment and design documentation The Role: Construct home energy efficiency plans Provide advice and support to homeowners across the West of England You should have a strong understanding and passion for construction. You should be a highly organised and great communicator. This role requires you to be a proactive individual with a technical mind and a passion for achieving objectives through innovative solutions and collaborative teamwork. If you're ready to contribute your expertise to a dynamic team dedicated to advancing energy efficiency and sustainability in the West of England, we encourage you to apply today. Responsibilities include Oversee and ensure quality assurance of retrofit assessments conducted by service providers and delivery partners. Identify and onboard new service delivery partners to expand the program. Provide support in the growth of the project. Communicate with homeowners via phone to provide retrofit advice. Monitor and guide homeowners through their customer journey, assisting them in progressing to the next step. Research and maintain knowledge of new technologies, materials, innovations, regulations, and relevant topics to develop internal resources. Assist and guide residents from initial inquiry through assessment to post-installation for renewable technologies and retrofit. Assessment & Design: Provide assistance in the creation of Home Energy Efficiency Plans on behalf of our delivery partners. Undertake home surveys and simple retrofit assessment, including householder questionnaires, RdSAP assessments and energy modelling. Assist in the development and delivery of Retrofit West's design and installation, quality assurance services. Assist in the development of different design services documentation, including specification support and planning guidance. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop technical content and services and support the delivery of existing design projects. Any other duties as required by line manager. Requirements: An advanced qualification, or equivalent experience, in surveying, construction, architecture or energy. Minimum level 3 Award in Domestic Energy Awareness (or Equivalent) Some knowledge of the construction industry Some experience in housing, energy efficiency, conducting home surveys and working with householders Understanding of insulation and fabric measures, heating systems and renewable energy products Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Excellent customer service skills including ability to communicate professionally Ability to explain home energy topics clearly and simply Desirable: Qualified Retrofit Assessor with 1+ year(s) experience Level 3 Award in Energy Efficiency for Older and Traditional Buildings Knowledge of the PAS2035 Retrofit Advice and Assessment process. (Note that we will not be seeking or reporting PAS2035 compliance for our projects in the private housing sector). Understanding of energy modelling using RdSAP and full SAP or another method. Understanding of energy efficiency measures design and installation, particularly with traditional (solid wall) construction. Understanding in airtight, thermal bridge-free retrofit design and construction. Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Renewable Energy Administrative Assistant, Operations Coordinator, Renewable Energy Project Administrator, Renewable Energy Administrative Coordinator, Renewable Energy Administrative Specialist, Energy Project Support Officer, Renewable Energy Operations Administrator, Renewable Energy Administrative Associate, Business Support Officer, Renewable Energy Engineer, Engineering, Graduate Engineer, Graduate, may also be considered for this role
Sustainable Rail Analyst Overview The Sustainable Rail Analyst will play a crucial part in the future success of RSSB s Sustainable Development team and the progress of Sustainable Rail Blueprint delivery. The Sustainable Rail Blueprint identifies the need for a Data Framework as a common solution for sustainability in rail - A data framework is needed to measure, collate, and report progress against sustainable rail goals - this role will be central to delivering this common solution. In this role, you will work across the sustainable rail workstreams, applying your analytical skills to ensure robust and efficient data collection and reporting. You will work to generate insights from data and support sustainability improvement across the GB rail industry. Through this you will help develop RSSB s sustainability data and reporting services and track delivery of the Sustainable Rail Blueprint. You will also work closely with RSSB s Information Management and Technology (IM&T) team to shape data tools and systems and ensure alignment with the company s overall data strategy. Responsibilities Monitor and review the quality of sustainability data and establish processes to support improved data accuracy. Engage with industry members, DfT and the ORR to understand their sustainability data challenges and provide them with information and support to make improvements. Assist in the development of improved tools, systems and processes to ensure rail sustainability data is collated consistently and efficiently. Monitor to highlight industry-wide sustainability trends to help decision makers understand sustainability performance and prioritise issues. Identify actionable sustainability data insights through in-depth data analysis and evaluating evidence from various sources. Produce engaging dashboards, reports and presentations on sustainability performance for a range of industry groups and stakeholders. Maintain an understanding of wider corporate, international ESG (environmental, social, governance) reporting requirements and identify opportunities for alignment. Work with sustainable rail technical leads to inform their workstreams, tools and services. Ensure RSSB s sustainable rail data programme is aligned and complimentary to RSSB s wider data programme and industry-wide data initiatives. Assist in integrating data requirements across industry performance mechanisms, such as contracts, regulatory regimes and national transport statistics. Qualifications Essential: Analytical skills built on: Technical foundations, as might be gained through a degree in mathematics, science, engineering or a related discipline or through the equivalent experience Experience of applying analysis/data science skills to real-world problems An inquisitive mind and an ability to quickly understand complex information, apply analytical thinking and problem-solving skills Experience in ESG data analysis or corporate sustainability reporting and a wider knowledge and passion for sustainability. Communicates effectively, sharing thoughts and ideas through methods appropriate to the audience. Adapts and responds effectively when embracing new opportunities, change and in navigating uncertainty. Actively contributes as part of a team and works towards achieving team goals and outcomes. Takes responsibility and demonstrates accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the hear of our success to ensure we deliver against our shared goals. Builds effective professional relationships with stakeholders, understanding their unique goals and motivations, gaining credibility and effectively influencing to achieve desired outcomes. Fluency in Microsoft Office apps Desirable: Experience and/or knowledge of sustainable development issues and responses within the railway industry. Membership of IEMA (Institute of Environmental Managers and Assessors) or other relevant professional body. A working knowledge of GHG assessment, policies and mitigation (e.g. PAS2080, GHG protocol, SBTi). We are committed to investing in our staff and offer formal and informal learning opportunities for development. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme , we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at vacancies(AT)rssb.co.uk We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Apr 25, 2024
Full time
Sustainable Rail Analyst Overview The Sustainable Rail Analyst will play a crucial part in the future success of RSSB s Sustainable Development team and the progress of Sustainable Rail Blueprint delivery. The Sustainable Rail Blueprint identifies the need for a Data Framework as a common solution for sustainability in rail - A data framework is needed to measure, collate, and report progress against sustainable rail goals - this role will be central to delivering this common solution. In this role, you will work across the sustainable rail workstreams, applying your analytical skills to ensure robust and efficient data collection and reporting. You will work to generate insights from data and support sustainability improvement across the GB rail industry. Through this you will help develop RSSB s sustainability data and reporting services and track delivery of the Sustainable Rail Blueprint. You will also work closely with RSSB s Information Management and Technology (IM&T) team to shape data tools and systems and ensure alignment with the company s overall data strategy. Responsibilities Monitor and review the quality of sustainability data and establish processes to support improved data accuracy. Engage with industry members, DfT and the ORR to understand their sustainability data challenges and provide them with information and support to make improvements. Assist in the development of improved tools, systems and processes to ensure rail sustainability data is collated consistently and efficiently. Monitor to highlight industry-wide sustainability trends to help decision makers understand sustainability performance and prioritise issues. Identify actionable sustainability data insights through in-depth data analysis and evaluating evidence from various sources. Produce engaging dashboards, reports and presentations on sustainability performance for a range of industry groups and stakeholders. Maintain an understanding of wider corporate, international ESG (environmental, social, governance) reporting requirements and identify opportunities for alignment. Work with sustainable rail technical leads to inform their workstreams, tools and services. Ensure RSSB s sustainable rail data programme is aligned and complimentary to RSSB s wider data programme and industry-wide data initiatives. Assist in integrating data requirements across industry performance mechanisms, such as contracts, regulatory regimes and national transport statistics. Qualifications Essential: Analytical skills built on: Technical foundations, as might be gained through a degree in mathematics, science, engineering or a related discipline or through the equivalent experience Experience of applying analysis/data science skills to real-world problems An inquisitive mind and an ability to quickly understand complex information, apply analytical thinking and problem-solving skills Experience in ESG data analysis or corporate sustainability reporting and a wider knowledge and passion for sustainability. Communicates effectively, sharing thoughts and ideas through methods appropriate to the audience. Adapts and responds effectively when embracing new opportunities, change and in navigating uncertainty. Actively contributes as part of a team and works towards achieving team goals and outcomes. Takes responsibility and demonstrates accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the hear of our success to ensure we deliver against our shared goals. Builds effective professional relationships with stakeholders, understanding their unique goals and motivations, gaining credibility and effectively influencing to achieve desired outcomes. Fluency in Microsoft Office apps Desirable: Experience and/or knowledge of sustainable development issues and responses within the railway industry. Membership of IEMA (Institute of Environmental Managers and Assessors) or other relevant professional body. A working knowledge of GHG assessment, policies and mitigation (e.g. PAS2080, GHG protocol, SBTi). We are committed to investing in our staff and offer formal and informal learning opportunities for development. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme , we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at vacancies(AT)rssb.co.uk We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
People Business Partner needed to join our Satalia division on a permanent basis This role is largely remote based with requirement to travel to Watford and/or London as required. What you'll be doing: Contribute to and drive the overall People team strategy as a strategic partner to your assigned business area(s). Be a sparring partner for the senior leader of your business areas to build relationships and challenge the status quo with a seat at the leadership table Develop a deep knowledge of business strategies, priorities and challenges to raise creditability of the People team and ensure that your business areas are right sized and structured to deliver Coach management team to improve leadership capability and drive improved employee engagement Use People metrics to support managers in defining, developing, and executing people plans, in collaboration with the Talent, L&D and Reward teams Ownership of the Performance enablement process in your area to influence business managers on decision making on people, promotions, and recruitment Lead on complex employee relations matters as necessary (including Redundancy and TUPE) including working with and mentoring the People officer on more simplistic cases Communicate key messages through Business area, attending team meetings and being a visible partner Lead or support UK CPO to deliver on People team and wider EMEA or Business change projects. Current projects include Career Pathways and Competency frameworks, Leadership Development, IE&D strategy and Wellbeing initiatives. What we want from you: Strong experience as generalist HR Business Partner, ideally within a similar industry Comfortable working in a fast paced and constantly changing environment, working at an operational and strategic level. Skilled and experienced in organisational development and change, performance management, reward and learning and development. CIPD qualified and a passion for continuous professional development Organized with the ability to manage and prioritize a challenging and busy workload Good knowledge of employment law and commercial in your approach Excellent people management and influential skills Analytical and goal oriented Demonstrable experience with HR metrics Self-starter with a drive to make things happen at pace Strong emotional intelligence, listening, influencing and coaching skills A high level of resilience If you know some of this, even better: Prior experience working in a technology agency/consultancy What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. We offer a great benefits package including hybrid working that works for everyone, a generous discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. What we do: At Wunderman Thompson we inspire growth for ambitious brands. Within our commerce and technology division, that means inspiring people across the globe to shop online through seamless digital experiences.? Satalia, a Wunderman Thompson Commerce and Technology Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. How we do it: Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners.? At Wunderman Thompson Commerce and Technology: Our commerce and technology division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms.? We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. What makes us different? We are part of Wunderman Thompson Commerce & Technology. Part creative agency, part consultancy and part technology company, we're unique in our ability to connect world-class strategic thinking and creative insight, with deep executional capability across technology and operations. We're part of the WPP Group, which gives us the talent, infrastructure, and support of one of the largest agency networks in the world. If you need reasonable adjustments at any point in the application or interview process, please let us know. At Wunderman Thompson, a WPP company, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.
Apr 25, 2024
Full time
People Business Partner needed to join our Satalia division on a permanent basis This role is largely remote based with requirement to travel to Watford and/or London as required. What you'll be doing: Contribute to and drive the overall People team strategy as a strategic partner to your assigned business area(s). Be a sparring partner for the senior leader of your business areas to build relationships and challenge the status quo with a seat at the leadership table Develop a deep knowledge of business strategies, priorities and challenges to raise creditability of the People team and ensure that your business areas are right sized and structured to deliver Coach management team to improve leadership capability and drive improved employee engagement Use People metrics to support managers in defining, developing, and executing people plans, in collaboration with the Talent, L&D and Reward teams Ownership of the Performance enablement process in your area to influence business managers on decision making on people, promotions, and recruitment Lead on complex employee relations matters as necessary (including Redundancy and TUPE) including working with and mentoring the People officer on more simplistic cases Communicate key messages through Business area, attending team meetings and being a visible partner Lead or support UK CPO to deliver on People team and wider EMEA or Business change projects. Current projects include Career Pathways and Competency frameworks, Leadership Development, IE&D strategy and Wellbeing initiatives. What we want from you: Strong experience as generalist HR Business Partner, ideally within a similar industry Comfortable working in a fast paced and constantly changing environment, working at an operational and strategic level. Skilled and experienced in organisational development and change, performance management, reward and learning and development. CIPD qualified and a passion for continuous professional development Organized with the ability to manage and prioritize a challenging and busy workload Good knowledge of employment law and commercial in your approach Excellent people management and influential skills Analytical and goal oriented Demonstrable experience with HR metrics Self-starter with a drive to make things happen at pace Strong emotional intelligence, listening, influencing and coaching skills A high level of resilience If you know some of this, even better: Prior experience working in a technology agency/consultancy What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. We offer a great benefits package including hybrid working that works for everyone, a generous discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. What we do: At Wunderman Thompson we inspire growth for ambitious brands. Within our commerce and technology division, that means inspiring people across the globe to shop online through seamless digital experiences.? Satalia, a Wunderman Thompson Commerce and Technology Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. How we do it: Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners.? At Wunderman Thompson Commerce and Technology: Our commerce and technology division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms.? We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. What makes us different? We are part of Wunderman Thompson Commerce & Technology. Part creative agency, part consultancy and part technology company, we're unique in our ability to connect world-class strategic thinking and creative insight, with deep executional capability across technology and operations. We're part of the WPP Group, which gives us the talent, infrastructure, and support of one of the largest agency networks in the world. If you need reasonable adjustments at any point in the application or interview process, please let us know. At Wunderman Thompson, a WPP company, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.
About the role Full time/ Part time or Job share - 36.75 hours per week Permanent Upto £30,500 per annum (inclusive of an £1547.91 store specific location allowance) + Bonus + Pension + 6.6 Weeks Holiday B&Q Crawley, Leatherhead, Brighton Area We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Department Manager and you'll be a big part of this. At B&Q, we're passionate about progression and we're committed to growing talent from within. We also recognise the important experience that new leaders add, onboarding several designate managers through the year. As a B&Q designate manager, you'll have the unique opportunity to learn about us and our business, typically spending 3-6 months working across a cluster of stores (South Coast area). You'll experience management training in various store formats before being placed into your own department or store. Due to the nature of this role, there'll be some flexibility and travel required during your time as a designate, before being placed within a store that matches your experience within 50 miles of where you live. Key responsibilities We're thinking more ambitiously about how our stores can offer our customers even more. Creating a store within a store, you'll get to think big too. You'll make things happen - setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be. You'll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more. It'll be your department to run. But, because we're so big on teamwork, you won't tackle the challenge alone. Required skills & experience Positive, hands on, and eager to bring your own ideas to the table, you'll feel right at home with us. You've got plenty of customer service experience, along with a love of all things home improvement. You'll be happy to expand your skills by using new technology and learning new ways of working. You're flexible too - able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays. And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one. What's in it for me? As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best. So we can support you during the application or interview process, please contact for any recruitment adjustments.
Apr 25, 2024
Full time
About the role Full time/ Part time or Job share - 36.75 hours per week Permanent Upto £30,500 per annum (inclusive of an £1547.91 store specific location allowance) + Bonus + Pension + 6.6 Weeks Holiday B&Q Crawley, Leatherhead, Brighton Area We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Department Manager and you'll be a big part of this. At B&Q, we're passionate about progression and we're committed to growing talent from within. We also recognise the important experience that new leaders add, onboarding several designate managers through the year. As a B&Q designate manager, you'll have the unique opportunity to learn about us and our business, typically spending 3-6 months working across a cluster of stores (South Coast area). You'll experience management training in various store formats before being placed into your own department or store. Due to the nature of this role, there'll be some flexibility and travel required during your time as a designate, before being placed within a store that matches your experience within 50 miles of where you live. Key responsibilities We're thinking more ambitiously about how our stores can offer our customers even more. Creating a store within a store, you'll get to think big too. You'll make things happen - setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be. You'll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more. It'll be your department to run. But, because we're so big on teamwork, you won't tackle the challenge alone. Required skills & experience Positive, hands on, and eager to bring your own ideas to the table, you'll feel right at home with us. You've got plenty of customer service experience, along with a love of all things home improvement. You'll be happy to expand your skills by using new technology and learning new ways of working. You're flexible too - able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays. And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one. What's in it for me? As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best. So we can support you during the application or interview process, please contact for any recruitment adjustments.
About the role It's an exciting time to join Government Affairs in AXA UK, with significant investment planned in all UK businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. As part of this, we're looking for a talented individual to join the team in a permanent role. As Senior Public Affairs Manager, you'll deputise for the Head of Government Affairs on AXA UK public affairs strategy and reactive issues. You'll be responsible for delivering strategic priorities and be the main point of contact for internal communications, social media, and AXA Group. You'll lead our strategic campaigns and support communications activity to manage and build AXA UK reputation, and parliamentary and Whitehall representation. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting stakeholders or attending industry events. There's potential to spend time in Paris with our colleagues from AXA Group. This is a brilliant networking opportunity and a chance to see first-hand how European public affairs teams operate. We're also happy to consider flexible working arrangements, such as condensed hours, which you can discuss with Talent Acquisition. What you'll be doing: Deputise for Head of Government Affairs on political and senior stakeholder engagement. Be a policy expert on key issues and support AXA UK&I decision making with strategic insight and advice. Independently lead pillars of the corporate affairs and reputation strategy, having detailed knowledge of all priorities. Create opportunities for AXA UK's Chief Executive Officer (CEO) and Management Committee (MC) to build relationships with senior political stakeholders and develop key messages and briefings. Network with cross-industry and political stakeholders to gain insight and influence policy debates. Proactively create national media opportunities with the Head of Media and their team. Lead engagement with Internal Communications and Social Media teams to ensure alignment on issues. Own relationships with external agencies. Oversee team budget. Manage the elected representative complaint process and responses. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. About you What we're looking for: Demonstrable experience in public affairs, dealing with UK Government, Whitehall or a regulator - essential. Experience of engaging with complex public policy, business, and technical information to identify and explain key issues - essential. Ability to understand technical policy areas and build AXA UK position externally. Proven experience of delivering strategies which producer meaningful, tangible results. Outstanding networking skills and the ability to engage, influence and persuade others. Motivated self-starter who can bring creative, new ideas and see these through to completion. Flexible and agile approach. Outstanding written communication skills e.g. speeches and briefings and brilliant verbal communication skills e.g. team meetings and stakeholder engagement. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. Please include a brief cover letter as part of your application. What we offer At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £65,000 dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private health cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . About AXA AXA UK Support Functions power AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you've got heaps of experience and qualifications behind you, or you're just starting out, we'll give you the support and opportunities to help you grow and develop with confidence.
Apr 25, 2024
Full time
About the role It's an exciting time to join Government Affairs in AXA UK, with significant investment planned in all UK businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. As part of this, we're looking for a talented individual to join the team in a permanent role. As Senior Public Affairs Manager, you'll deputise for the Head of Government Affairs on AXA UK public affairs strategy and reactive issues. You'll be responsible for delivering strategic priorities and be the main point of contact for internal communications, social media, and AXA Group. You'll lead our strategic campaigns and support communications activity to manage and build AXA UK reputation, and parliamentary and Whitehall representation. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting stakeholders or attending industry events. There's potential to spend time in Paris with our colleagues from AXA Group. This is a brilliant networking opportunity and a chance to see first-hand how European public affairs teams operate. We're also happy to consider flexible working arrangements, such as condensed hours, which you can discuss with Talent Acquisition. What you'll be doing: Deputise for Head of Government Affairs on political and senior stakeholder engagement. Be a policy expert on key issues and support AXA UK&I decision making with strategic insight and advice. Independently lead pillars of the corporate affairs and reputation strategy, having detailed knowledge of all priorities. Create opportunities for AXA UK's Chief Executive Officer (CEO) and Management Committee (MC) to build relationships with senior political stakeholders and develop key messages and briefings. Network with cross-industry and political stakeholders to gain insight and influence policy debates. Proactively create national media opportunities with the Head of Media and their team. Lead engagement with Internal Communications and Social Media teams to ensure alignment on issues. Own relationships with external agencies. Oversee team budget. Manage the elected representative complaint process and responses. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. About you What we're looking for: Demonstrable experience in public affairs, dealing with UK Government, Whitehall or a regulator - essential. Experience of engaging with complex public policy, business, and technical information to identify and explain key issues - essential. Ability to understand technical policy areas and build AXA UK position externally. Proven experience of delivering strategies which producer meaningful, tangible results. Outstanding networking skills and the ability to engage, influence and persuade others. Motivated self-starter who can bring creative, new ideas and see these through to completion. Flexible and agile approach. Outstanding written communication skills e.g. speeches and briefings and brilliant verbal communication skills e.g. team meetings and stakeholder engagement. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. Please include a brief cover letter as part of your application. What we offer At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £65,000 dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private health cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . About AXA AXA UK Support Functions power AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you've got heaps of experience and qualifications behind you, or you're just starting out, we'll give you the support and opportunities to help you grow and develop with confidence.
Your new company A progressive and innovative financial services company specialising in the financial and payments sector is seeking an experienced compliance manager to join its team. Its commitment to integrity, regulatory compliance, and ethical practices drives the organisation's success. As they expand, they seek a professional to ensure the company operates within legal and ethical boundaries. Your new role As a Compliance Manager, you will ensure the organisation adheres to legal standards, industry regulations, and internal policies. Your expertise will help maintain trust with international clients, partners, and stakeholders. Key responsibilities include: Developing and implementing compliance policies, procedures, and controls. Monitoring regulatory changes and assessing their impact on our operations. Conducting risk assessments and internal audits. Training employees on compliance matters. Investigating and addressing compliance violations. Collaborate with legal, risk management, and business units. Prepare reports for senior management and regulatory authorities. What you'll need to succeed Minimum of 5 years of experience in financial services compliance. In-depth knowledge of relevant regulations (e.g., FCA, GDPR). Strong analytical skills and attention to detail. Excellent communication and interpersonal abilities. Professional certifications (e.g., ICA, CISI) are advantageous. What you'll get in return Salary up to £80,000 based on experience Paid annual holidays of 25 days per annum + birthday holiday if falls on a workday / Company Pension Scheme / Life Insurance scheme / Private medical insurance offering additional perks / Assistance with parking/travel costs / Ad hoc catering and office treats / Office events, including a Christmas Party. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion of your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 25, 2024
Full time
Your new company A progressive and innovative financial services company specialising in the financial and payments sector is seeking an experienced compliance manager to join its team. Its commitment to integrity, regulatory compliance, and ethical practices drives the organisation's success. As they expand, they seek a professional to ensure the company operates within legal and ethical boundaries. Your new role As a Compliance Manager, you will ensure the organisation adheres to legal standards, industry regulations, and internal policies. Your expertise will help maintain trust with international clients, partners, and stakeholders. Key responsibilities include: Developing and implementing compliance policies, procedures, and controls. Monitoring regulatory changes and assessing their impact on our operations. Conducting risk assessments and internal audits. Training employees on compliance matters. Investigating and addressing compliance violations. Collaborate with legal, risk management, and business units. Prepare reports for senior management and regulatory authorities. What you'll need to succeed Minimum of 5 years of experience in financial services compliance. In-depth knowledge of relevant regulations (e.g., FCA, GDPR). Strong analytical skills and attention to detail. Excellent communication and interpersonal abilities. Professional certifications (e.g., ICA, CISI) are advantageous. What you'll get in return Salary up to £80,000 based on experience Paid annual holidays of 25 days per annum + birthday holiday if falls on a workday / Company Pension Scheme / Life Insurance scheme / Private medical insurance offering additional perks / Assistance with parking/travel costs / Ad hoc catering and office treats / Office events, including a Christmas Party. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion of your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Lifts Construction Manager (Major Projects London) page is loaded Senior Lifts Construction Manager (Major Projects London) Apply locations London time type Full time posted on Posted Yesterday job requisition id R Major Projects Senior Construction Manager role is to manage and control installation of individual units of a project through to completion and handover to client and maintenance under the guidance and leadership of the Project Manager. The Senior Construction Manager oversees and manages the installation team to ensure safe, high quality, complete-on-time delivery of KONE solutions within budget. He/she acts as a KONE interface to customer representatives and other stakeholders throughout the full process. Responsibilities and key activities This section includes the responsibilities and key activities that the Major Projects Construction Manager is either accountable for, or responsible to execute. Responsibilities and key activities Site supervision process Accountable for the delivery of the installation project Accountable for Site Safety - zero accidents. Responsible for ensuring efficient management of environmental aspects of the installation (waste handling, hazardous material, minimization of travel) Accountable for the financial result of the project/assigned elevator where multiple Construction Managers are used on site Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and non KONE factory material suppliers Responsible for site preparations and follow-up of site readiness Responsible for preparation of the installation file/binder including: GA drawings, technical specification, program of works, site safety information, special instructions (source-project binder) and any other documentation related to the unit. Checking daily planning and administration of work permits to subcontractors, other trades and KONE operatives where required. Accountable for use of correct KONE installation methods and tooling throughout the installation Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to the Project Manager Responsible for maintaining project documentation Accountable for final testing of the equipment and handover to maintenance. To ensure a quality project is completed with zero defects. Customer and Sub-contractor Relationship management Accountable for customer satisfaction and quality of installation Accountable for sub-contractor quality and safety performance Develops and maintains a cordial and professional relationship with the sub-contractors To deliver customer satisfaction. People management / Leadership Accountable for people (site operatives) development, wellbeing and managing the performance of the team and individuals. Determines objectives, plans as well as organizes, communicates, controls, and motivates the installation team Skills and experience: Technical understanding Commercial awareness Leadership experience Experience from construction industry or elevator industry Good communication skills Good written and spoken English Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme, Private Medical Insurance, Travel Allowance, Bonus. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on Similar Jobs (5) Construction Manager (Major Projects London) locations London time type Full time posted on Posted Yesterday Construction Manager, Major Projects locations London time type Full time posted on Posted 30+ Days Ago Trained Lift Installer- Major Projects locations London time type Full time posted on Posted 30+ Days Ago Did you know KONE moves over one billion people every day? In 2022, we had annual net sales of EUR 10.9 billion. We employ over 63,000 driven professionals in more than 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
Apr 25, 2024
Full time
Senior Lifts Construction Manager (Major Projects London) page is loaded Senior Lifts Construction Manager (Major Projects London) Apply locations London time type Full time posted on Posted Yesterday job requisition id R Major Projects Senior Construction Manager role is to manage and control installation of individual units of a project through to completion and handover to client and maintenance under the guidance and leadership of the Project Manager. The Senior Construction Manager oversees and manages the installation team to ensure safe, high quality, complete-on-time delivery of KONE solutions within budget. He/she acts as a KONE interface to customer representatives and other stakeholders throughout the full process. Responsibilities and key activities This section includes the responsibilities and key activities that the Major Projects Construction Manager is either accountable for, or responsible to execute. Responsibilities and key activities Site supervision process Accountable for the delivery of the installation project Accountable for Site Safety - zero accidents. Responsible for ensuring efficient management of environmental aspects of the installation (waste handling, hazardous material, minimization of travel) Accountable for the financial result of the project/assigned elevator where multiple Construction Managers are used on site Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and non KONE factory material suppliers Responsible for site preparations and follow-up of site readiness Responsible for preparation of the installation file/binder including: GA drawings, technical specification, program of works, site safety information, special instructions (source-project binder) and any other documentation related to the unit. Checking daily planning and administration of work permits to subcontractors, other trades and KONE operatives where required. Accountable for use of correct KONE installation methods and tooling throughout the installation Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to the Project Manager Responsible for maintaining project documentation Accountable for final testing of the equipment and handover to maintenance. To ensure a quality project is completed with zero defects. Customer and Sub-contractor Relationship management Accountable for customer satisfaction and quality of installation Accountable for sub-contractor quality and safety performance Develops and maintains a cordial and professional relationship with the sub-contractors To deliver customer satisfaction. People management / Leadership Accountable for people (site operatives) development, wellbeing and managing the performance of the team and individuals. Determines objectives, plans as well as organizes, communicates, controls, and motivates the installation team Skills and experience: Technical understanding Commercial awareness Leadership experience Experience from construction industry or elevator industry Good communication skills Good written and spoken English Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme, Private Medical Insurance, Travel Allowance, Bonus. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on Similar Jobs (5) Construction Manager (Major Projects London) locations London time type Full time posted on Posted Yesterday Construction Manager, Major Projects locations London time type Full time posted on Posted 30+ Days Ago Trained Lift Installer- Major Projects locations London time type Full time posted on Posted 30+ Days Ago Did you know KONE moves over one billion people every day? In 2022, we had annual net sales of EUR 10.9 billion. We employ over 63,000 driven professionals in more than 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
RG Consultancy are recruiting for a Purchase Ledger Clerk for a very well-established legal firm in Chester. The role has come around to support the department, this is a brand new role. You will join a small team finance team, work along side the legal cashiers and report back to the finance department manager. Starting salary is flexible dependent on the level of experience of the candidate along with the following benefits 26 days holiday + 8 bank Flexible working hours Enhanced pension Healthcare benefits Life assurance x4 Close to public transport links Parking support scheme The Role Checking and maintaining client bank account transactions Setting up client payments Purchase ledger, input, coding and processing invoices Preparation of weekly payment runs Processing expenses and company credit card transactions Bank reconciliations Resolving queries The Person Experience within a purchase ledger role would be an advantage AAT qualified or working towards would be preferred Experience working within the legal sector would be preferred Experience within an accounts/finance role is essential Excellent IT skills including MS Excel
Apr 25, 2024
Full time
RG Consultancy are recruiting for a Purchase Ledger Clerk for a very well-established legal firm in Chester. The role has come around to support the department, this is a brand new role. You will join a small team finance team, work along side the legal cashiers and report back to the finance department manager. Starting salary is flexible dependent on the level of experience of the candidate along with the following benefits 26 days holiday + 8 bank Flexible working hours Enhanced pension Healthcare benefits Life assurance x4 Close to public transport links Parking support scheme The Role Checking and maintaining client bank account transactions Setting up client payments Purchase ledger, input, coding and processing invoices Preparation of weekly payment runs Processing expenses and company credit card transactions Bank reconciliations Resolving queries The Person Experience within a purchase ledger role would be an advantage AAT qualified or working towards would be preferred Experience working within the legal sector would be preferred Experience within an accounts/finance role is essential Excellent IT skills including MS Excel