Sales Account Manager The Opportunity: Do you love working in Sales ? Are you a great internal Account Manager who can look after multiple clients, proactively upsell product and develop long standing sales relationships ? If you are looking for an internal Account Manager's position, then look no further click apply for full job details
Apr 19, 2024
Full time
Sales Account Manager The Opportunity: Do you love working in Sales ? Are you a great internal Account Manager who can look after multiple clients, proactively upsell product and develop long standing sales relationships ? If you are looking for an internal Account Manager's position, then look no further click apply for full job details
We are looking to appoint an enthusiastic, commercially minded Customer Service Executive to join a well-established, B2B Business based in Crawley. As a Customer Service Executive, you will be responsible for passionately engage with customers daily. Day to day activities of this 'first responder' role include answering inbound calls, creating and sending quotes, customer care, setting up online users etc. The successful candidate will join a growing customer service team as they continue to provide an award winning service. Please note, the internal job title for title for this role is Customer Excellence Manager. Key Responsibilities: Develop trusted relationships with accounts by meeting customer needs, ensuring a long term mutually beneficial relationship which will withstand competition Being the first responder to incoming calls, enquiries and orders for accounts Process all incoming orders in a timely and accurate manner ensuring a helpful, knowledgeable service is delivered Ensure quotes are created and orders placed in a timely fashion Assist the sales teams with account admin in support of sales activity Work closely with Finance to ensure outstanding queries are dealt with on all accounts within 48-hour service level agreement Update customers and Key Account Managers on operational and order status where issues arise ensuring all necessary key stakeholders are kept informed of issues Ensure all systems are accurate and up to date with all information relating to orders, including delivery address and contact details Drive customers online to help with their efficiencies of order processing Resolve customer queries as soon as they are raised, liaising with other departments to ensure a swift resolution, escalating when appropriate Requirements Proven experience in a Customer service orientated role (B2B environment) Experience in a consumable product environment (ideally construction/PPE/Tools/Fixings or related) Experience of using order processing systems (Ideally MS Business Dynamics) Highly organised & accurate with strong attention to detail Able to prioritise a varied workload in a fast paced consumer led environment Proficiency with Microsoft Office. Positive and friendly telephone manner Strong communication skills both verbally and written Hours: Monday to Friday 8:00am - 5.30pm (1 hour lunch break) Benefits Salary of 24,000 - 30,000 (DOE) Company related bonus 28 days holiday (inclusive of statutory) Health insurance available after 6 months with the company Registered with Cyclescheme Annual free health checks and wellbeing sessions
Apr 19, 2024
Full time
We are looking to appoint an enthusiastic, commercially minded Customer Service Executive to join a well-established, B2B Business based in Crawley. As a Customer Service Executive, you will be responsible for passionately engage with customers daily. Day to day activities of this 'first responder' role include answering inbound calls, creating and sending quotes, customer care, setting up online users etc. The successful candidate will join a growing customer service team as they continue to provide an award winning service. Please note, the internal job title for title for this role is Customer Excellence Manager. Key Responsibilities: Develop trusted relationships with accounts by meeting customer needs, ensuring a long term mutually beneficial relationship which will withstand competition Being the first responder to incoming calls, enquiries and orders for accounts Process all incoming orders in a timely and accurate manner ensuring a helpful, knowledgeable service is delivered Ensure quotes are created and orders placed in a timely fashion Assist the sales teams with account admin in support of sales activity Work closely with Finance to ensure outstanding queries are dealt with on all accounts within 48-hour service level agreement Update customers and Key Account Managers on operational and order status where issues arise ensuring all necessary key stakeholders are kept informed of issues Ensure all systems are accurate and up to date with all information relating to orders, including delivery address and contact details Drive customers online to help with their efficiencies of order processing Resolve customer queries as soon as they are raised, liaising with other departments to ensure a swift resolution, escalating when appropriate Requirements Proven experience in a Customer service orientated role (B2B environment) Experience in a consumable product environment (ideally construction/PPE/Tools/Fixings or related) Experience of using order processing systems (Ideally MS Business Dynamics) Highly organised & accurate with strong attention to detail Able to prioritise a varied workload in a fast paced consumer led environment Proficiency with Microsoft Office. Positive and friendly telephone manner Strong communication skills both verbally and written Hours: Monday to Friday 8:00am - 5.30pm (1 hour lunch break) Benefits Salary of 24,000 - 30,000 (DOE) Company related bonus 28 days holiday (inclusive of statutory) Health insurance available after 6 months with the company Registered with Cyclescheme Annual free health checks and wellbeing sessions
Would you like to join a Managed Service Business that is growing, investing in its people and constantly pushing the boundaries of technology and innovation? We ve already grown our team by 37.5%, this year and launched two brand new products, developed an offering for a brand new sector, became a recognised tier 2 ISP, and built a class-leading cloud platform from scratch that outperforms the current best of breed! We ve achieved a lot, but need outstanding people to help us do more. Quadris are looking for a highly organised individual to join us as an Operations Support Administrator based in Stockport on a full-time, permanent basis. In return, you will receive a competitive salary of circa £25,000 per annum depending on experience. The Operations Support Administrator role: The key purpose of the job is to provide administration support to several of our core business operations through effective coordination, planning, and administration. This includes but is not limited to the resource scheduling of our technical teams, creation of quotations for our customers, sales order and purchase order processing, and the co-ordination and administration of our property and facilities. It is a varied role that requires a highly organised individual who understands the importance of planning, process, working to deadlines and quality standards. As our Operations Support Administrator, some of your responsibilities will include: ?Regular communication across all business areas to ensure efficient administration processes that support effective operational service delivery, and to our company standards Processing new sales opportunities for the Account Managers in our CRM system, including creation of quotations, and sending these to the customers once approved Sales order processing, and purchase order processing for customer orders into our professional services automation (PSA) system Responsibility for ensuring client agreements are correctly entered into our PSA system ready for go-live delivery of critical IT managed services Scheduling of all renewals and technology maintenance tasks in line with client agreements Using data driven reporting to monitor client licence usage against agreement numbers, and trigger pricing reviews with internal account managers where appropriate Scheduling resource across our teams, to include shift rotas, on-call rotas, maintenance work, site visits, training sessions and leave Supporting scheduling across all department areas including working collaboratively with our HR & People Development, Projects, and Alerts & Maintenance Teams Liaising with 3rd party suppliers, monitoring our services agreements with them, and the scheduling of their services in line with our internal audit schedule Responsibility for our asset management administration for both Quadris and customer assets Administering a goods in/out process of equipment deliveries from receipt of goods, through to entry into our asset management system (may involve visits off-site) Maintaining all documentation and processes in line with our company quality standards Organisation of the dispatch and delivery of goods to Quadris and on to our customer sites as appropriate In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Management Team Skills and Qualifications you ll need to become our Operations Support Administrator: Passionate about service standards Strong experience in planning and organising your time, and that of others and in a positive manner Proven ability to effectively multi-task Relationship building skills excellent ability to work well and flexibly within a team structure Excellent written and verbal communication skills Maths & English to minimum grade C/5 Ability to work on own initiative to a high level of accuracy and attention to detail, and to meet deadlines Customer Care - Capable of delivering results, and meeting customer expectations through effective planning and administration Ability to contribute ideas and suggestions for improvements in order to achieve more effective working practises Well presented, professional appearance and attitude with a positive and professional approach Excellent time keeping skills Discretion in dealing with confidential information Good IT Skills, with proficiency in Microsoft 365 Products, particularly Excel We take care of our people by offering: 25 days paid leave + Bank Holidays (rising with length of service) Contributory Pension Scheme, tiered contributions rising to 7% with length of service Death-in-Service Benefit x4 annual salary (after 3-month qualifying period) Company sick pay (after qualifying period) Free independent financial wellbeing advice when you join us Tailored personal development plans and career journey planning Fully/Partially Funded training Subject to agreement with your Line Manager/Business Needs Free parking Environment that focuses on your wellbeing Free vitamins to keep you fit and healthy, Free refreshments, Free fruit We would love to hear from you, so please click 'apply' now to become our Operations Support Administrator!
Apr 19, 2024
Full time
Would you like to join a Managed Service Business that is growing, investing in its people and constantly pushing the boundaries of technology and innovation? We ve already grown our team by 37.5%, this year and launched two brand new products, developed an offering for a brand new sector, became a recognised tier 2 ISP, and built a class-leading cloud platform from scratch that outperforms the current best of breed! We ve achieved a lot, but need outstanding people to help us do more. Quadris are looking for a highly organised individual to join us as an Operations Support Administrator based in Stockport on a full-time, permanent basis. In return, you will receive a competitive salary of circa £25,000 per annum depending on experience. The Operations Support Administrator role: The key purpose of the job is to provide administration support to several of our core business operations through effective coordination, planning, and administration. This includes but is not limited to the resource scheduling of our technical teams, creation of quotations for our customers, sales order and purchase order processing, and the co-ordination and administration of our property and facilities. It is a varied role that requires a highly organised individual who understands the importance of planning, process, working to deadlines and quality standards. As our Operations Support Administrator, some of your responsibilities will include: ?Regular communication across all business areas to ensure efficient administration processes that support effective operational service delivery, and to our company standards Processing new sales opportunities for the Account Managers in our CRM system, including creation of quotations, and sending these to the customers once approved Sales order processing, and purchase order processing for customer orders into our professional services automation (PSA) system Responsibility for ensuring client agreements are correctly entered into our PSA system ready for go-live delivery of critical IT managed services Scheduling of all renewals and technology maintenance tasks in line with client agreements Using data driven reporting to monitor client licence usage against agreement numbers, and trigger pricing reviews with internal account managers where appropriate Scheduling resource across our teams, to include shift rotas, on-call rotas, maintenance work, site visits, training sessions and leave Supporting scheduling across all department areas including working collaboratively with our HR & People Development, Projects, and Alerts & Maintenance Teams Liaising with 3rd party suppliers, monitoring our services agreements with them, and the scheduling of their services in line with our internal audit schedule Responsibility for our asset management administration for both Quadris and customer assets Administering a goods in/out process of equipment deliveries from receipt of goods, through to entry into our asset management system (may involve visits off-site) Maintaining all documentation and processes in line with our company quality standards Organisation of the dispatch and delivery of goods to Quadris and on to our customer sites as appropriate In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Management Team Skills and Qualifications you ll need to become our Operations Support Administrator: Passionate about service standards Strong experience in planning and organising your time, and that of others and in a positive manner Proven ability to effectively multi-task Relationship building skills excellent ability to work well and flexibly within a team structure Excellent written and verbal communication skills Maths & English to minimum grade C/5 Ability to work on own initiative to a high level of accuracy and attention to detail, and to meet deadlines Customer Care - Capable of delivering results, and meeting customer expectations through effective planning and administration Ability to contribute ideas and suggestions for improvements in order to achieve more effective working practises Well presented, professional appearance and attitude with a positive and professional approach Excellent time keeping skills Discretion in dealing with confidential information Good IT Skills, with proficiency in Microsoft 365 Products, particularly Excel We take care of our people by offering: 25 days paid leave + Bank Holidays (rising with length of service) Contributory Pension Scheme, tiered contributions rising to 7% with length of service Death-in-Service Benefit x4 annual salary (after 3-month qualifying period) Company sick pay (after qualifying period) Free independent financial wellbeing advice when you join us Tailored personal development plans and career journey planning Fully/Partially Funded training Subject to agreement with your Line Manager/Business Needs Free parking Environment that focuses on your wellbeing Free vitamins to keep you fit and healthy, Free refreshments, Free fruit We would love to hear from you, so please click 'apply' now to become our Operations Support Administrator!
Metering Account Manager, Bristol £40k OTE, up to £30k basic, with up to £10k bonus per annum Free onsite parking and within walking distance of Parkway Train Station (hybrid working a minimum of 4 days a month in the office and a maximum of 2 days a week in the office) Long established, leading Energy Services company, providing independant services to help companies manage their energy better, are seeking a Metering Account Manager to join them. You will be working for their wholly owned Smart Metering subsidary, who deliver market leading Metering Services nationwide. Hours are Monday to Friday, 37 hours a week. There are lots of training and development opportunities for employees with the right attitude and determination, their close knit teams motivate eachother to achieve individual and collective success. There is a good social scene, employees work hard but a lot of effort is put into the fun stuff! As an Account Manager you will report to the Business Development Manager, based in the Supplier/Sales team. The role will require providing a consistently high level of service to their Energy Suppliers. You will work with all areas of the business such as Sales, Product, Commercial and Operations, to ensure the smooth delivery of the their contractual and service commitments to Energy Suppliers. This will involve co-ordinating the delivery of metering projects from New Connections, Installations and Fault Resolution working closely with Meter Operator teams to ensure priorities are understood. You will in turn report to the internal and external stakeholders performance and indentify initiatives to improve performance delivery. Previous experience within the metering, energy or utilities field is required. Responsiblities of the Metering Account Manager Responsible for the successful delivery of metering work whether it be faults, new connections, or meter exchanges. Work with Strategic Account Manager to effectively deliver metering projects on behalf of Energy Suppliers. Take ownership of Supplier Metering issues and follow problems through to resolution. Proactively identify new opportunities from existing Suppliers and work with Strategic Account Manager on a proposal. Contribute to Supplier Account Plans to enable the business to effectively deliver on contractual agreements. Work with Operations to prioritise metering and fault work based on energy volume. Work with metering teams to understand priorities, dense areas of work and engineer availability to feedback into the supplier channel. To develop co-operative client focused relationships with all internal departments Designated point of contact for Energy Suppliers requiring day to day performance information. Maintain a log of data quality issues identified through data validation and identifies/leads improvement roadmap/initiatives. Provide an escalation route for staff and other business areas to resolve urgent items. Preparation of supplier reports on a monthly basis where these aren't automated. Understand upcoming industry change and how it may impact Energy Suppliers and Meter Operation. Participate in regular training/learning activities to maintain and develop skills and knowledge. Person Specification and Skill required Consistently professional, confident, and calm even in challenging situations. Demonstrate a customer focused approach Supportive and helpful team player with a flexible and positive attitude. Deliver a high volume of quality work on time. Strive to meet objectives and improve performance. Highly organised with good attention to detail Work effectively and responsibly without close supervision Articulate, professional and clear verbal communication skills Present information clearly and in an engaging way Good interpersonal and rapport-building abilities Precise and appropriate written communication skills. Good telephone manner Good listener; can understand the needs of customers and colleagues Technical Skills & Knowledge Strong problem-solving and analytical abilities Keep up to date with advances in business area, new methods and ways of working. Strong administrative and organisational skills. Intermediate knowledge of Excel, Word and Outlook Confident and accurate use of departmental computer systems/databases Previous experience within the metering, energy or utilities field is required. Excellent benefits to include , Pension scheme after 3 months (currently matching up to 8% if the employee also puts in 8%) Simplyhealth Cash Plan Increasing holiday with length of service (20 days start rising to 25 days pa plus bank holidays) Holiday EXTRA buy up to 5 extra days holiday per holiday year Death in service benefit Interest free season ticket loan Employee Assistance programmes health, legal, counselling (through Simply Health) Ride to work scheme Ongoing learning & development. Career development opportunities GEM Awards (Going the Extra Mile) £50 bonus Refer a Friend Bonus £250 bonus Company Maternity scheme Free refreshments and fruit baskets Company social activities inc Summer BBQ, Festive lunch Wide range of Sports & Social Events e.g. 6-aside football, badminton Virtual exercise classes Free parking Keen to hear from people with experience in smart metering, energy, utilities, sales, account management The client would look at candidates who work only 4 days a month in the office, therefore they are open to people who live outside of Bristol and would be willing to commute to Bristol 4 days a month.
Apr 19, 2024
Full time
Metering Account Manager, Bristol £40k OTE, up to £30k basic, with up to £10k bonus per annum Free onsite parking and within walking distance of Parkway Train Station (hybrid working a minimum of 4 days a month in the office and a maximum of 2 days a week in the office) Long established, leading Energy Services company, providing independant services to help companies manage their energy better, are seeking a Metering Account Manager to join them. You will be working for their wholly owned Smart Metering subsidary, who deliver market leading Metering Services nationwide. Hours are Monday to Friday, 37 hours a week. There are lots of training and development opportunities for employees with the right attitude and determination, their close knit teams motivate eachother to achieve individual and collective success. There is a good social scene, employees work hard but a lot of effort is put into the fun stuff! As an Account Manager you will report to the Business Development Manager, based in the Supplier/Sales team. The role will require providing a consistently high level of service to their Energy Suppliers. You will work with all areas of the business such as Sales, Product, Commercial and Operations, to ensure the smooth delivery of the their contractual and service commitments to Energy Suppliers. This will involve co-ordinating the delivery of metering projects from New Connections, Installations and Fault Resolution working closely with Meter Operator teams to ensure priorities are understood. You will in turn report to the internal and external stakeholders performance and indentify initiatives to improve performance delivery. Previous experience within the metering, energy or utilities field is required. Responsiblities of the Metering Account Manager Responsible for the successful delivery of metering work whether it be faults, new connections, or meter exchanges. Work with Strategic Account Manager to effectively deliver metering projects on behalf of Energy Suppliers. Take ownership of Supplier Metering issues and follow problems through to resolution. Proactively identify new opportunities from existing Suppliers and work with Strategic Account Manager on a proposal. Contribute to Supplier Account Plans to enable the business to effectively deliver on contractual agreements. Work with Operations to prioritise metering and fault work based on energy volume. Work with metering teams to understand priorities, dense areas of work and engineer availability to feedback into the supplier channel. To develop co-operative client focused relationships with all internal departments Designated point of contact for Energy Suppliers requiring day to day performance information. Maintain a log of data quality issues identified through data validation and identifies/leads improvement roadmap/initiatives. Provide an escalation route for staff and other business areas to resolve urgent items. Preparation of supplier reports on a monthly basis where these aren't automated. Understand upcoming industry change and how it may impact Energy Suppliers and Meter Operation. Participate in regular training/learning activities to maintain and develop skills and knowledge. Person Specification and Skill required Consistently professional, confident, and calm even in challenging situations. Demonstrate a customer focused approach Supportive and helpful team player with a flexible and positive attitude. Deliver a high volume of quality work on time. Strive to meet objectives and improve performance. Highly organised with good attention to detail Work effectively and responsibly without close supervision Articulate, professional and clear verbal communication skills Present information clearly and in an engaging way Good interpersonal and rapport-building abilities Precise and appropriate written communication skills. Good telephone manner Good listener; can understand the needs of customers and colleagues Technical Skills & Knowledge Strong problem-solving and analytical abilities Keep up to date with advances in business area, new methods and ways of working. Strong administrative and organisational skills. Intermediate knowledge of Excel, Word and Outlook Confident and accurate use of departmental computer systems/databases Previous experience within the metering, energy or utilities field is required. Excellent benefits to include , Pension scheme after 3 months (currently matching up to 8% if the employee also puts in 8%) Simplyhealth Cash Plan Increasing holiday with length of service (20 days start rising to 25 days pa plus bank holidays) Holiday EXTRA buy up to 5 extra days holiday per holiday year Death in service benefit Interest free season ticket loan Employee Assistance programmes health, legal, counselling (through Simply Health) Ride to work scheme Ongoing learning & development. Career development opportunities GEM Awards (Going the Extra Mile) £50 bonus Refer a Friend Bonus £250 bonus Company Maternity scheme Free refreshments and fruit baskets Company social activities inc Summer BBQ, Festive lunch Wide range of Sports & Social Events e.g. 6-aside football, badminton Virtual exercise classes Free parking Keen to hear from people with experience in smart metering, energy, utilities, sales, account management The client would look at candidates who work only 4 days a month in the office, therefore they are open to people who live outside of Bristol and would be willing to commute to Bristol 4 days a month.
Marketing Business Partner UK Remote Competitive Salary We have an opportunity for an organised and passionate Marketing Business Partner to join the iSAMS team on a 12-month FTC, covering events. You should be able to manage multiple events across different countries and be comfortable with an entirely hands on approach. You will be self-motivated, passionate and confident working with internal and external stakeholders as required. You will report to our Marketing Manager and work closely with the Sales, Marketing and Community functions. You will manage all global events (physical and virtual) that the company organises, attends, exhibits and/or sponsors to help increase brand awareness, drive competitive advantage, support customer retention and produce long term profitable growth across UK and international markets. You will take full responsibility for managing the logistics of all events, including all collateral required, and be available to support on site where required. Post event analysis will also be part of the role and therefore a high degree of organisation and analytical nature is important. Responsibilities Managing all events including client user groups, exhibitions, conferences, seminars and webinars. Setting clear objectives and targets for events, alongside plans for how to meet these. Liaising with sales and marketing teams to publicise and promote the event. Manage the scheduling of internal and external events around global school and public holidays. Create and distribute comprehensive briefs to colleagues who will be participating in events with detailed information about the event, its objectives, and any expectations or requirements from the participants. Gathering feedback and data after an event (e.g. on attendance or sign-ups), sharing summary with key stakeholders and using it to inform decisions/future plans. Liaising with industry association key stakeholders to ensure timely signing up for exhibitions and preferred stand locations. Coordinating with suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly and to budget. Coming up with new and innovative ideas both for events and event promotion. Working within a budget for events and managing spending accordingly. Ordering and managing all exhibition equipment, merchandise and printed literature across events, liaising with external agencies as required. Coordinating the creation and production of marketing literature for events, liaising with internal stakeholders and external agencies as required. Conduct ongoing analysis of our competitors to identify the events at which they are attending, exhibiting, and sponsoring. Knowledge and Experience Previous experience in an events or hospitality role, demonstrating experience of coordinating the full events process is essential Reporting and analysis of events including Return on Investment Previous experience ideally within a B2B tech company environment advantageous Experience or knowledge of the education market is also desirable Excellent attention to detail Excellent written and verbal communication skills Good interpersonal skills and ability to work well with all stakeholders Strong organisational skills with ability to manage multiple projects simultaneously A practical approach to solving problems To be a self-motivated team player Good proficiency in MS Office applications. Confidence using Office CMS systems and CRM systems Experience with Gotowebinar, Microsoft Teams, Hubspot, Wordpress is advantageous Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Apr 19, 2024
Contractor
Marketing Business Partner UK Remote Competitive Salary We have an opportunity for an organised and passionate Marketing Business Partner to join the iSAMS team on a 12-month FTC, covering events. You should be able to manage multiple events across different countries and be comfortable with an entirely hands on approach. You will be self-motivated, passionate and confident working with internal and external stakeholders as required. You will report to our Marketing Manager and work closely with the Sales, Marketing and Community functions. You will manage all global events (physical and virtual) that the company organises, attends, exhibits and/or sponsors to help increase brand awareness, drive competitive advantage, support customer retention and produce long term profitable growth across UK and international markets. You will take full responsibility for managing the logistics of all events, including all collateral required, and be available to support on site where required. Post event analysis will also be part of the role and therefore a high degree of organisation and analytical nature is important. Responsibilities Managing all events including client user groups, exhibitions, conferences, seminars and webinars. Setting clear objectives and targets for events, alongside plans for how to meet these. Liaising with sales and marketing teams to publicise and promote the event. Manage the scheduling of internal and external events around global school and public holidays. Create and distribute comprehensive briefs to colleagues who will be participating in events with detailed information about the event, its objectives, and any expectations or requirements from the participants. Gathering feedback and data after an event (e.g. on attendance or sign-ups), sharing summary with key stakeholders and using it to inform decisions/future plans. Liaising with industry association key stakeholders to ensure timely signing up for exhibitions and preferred stand locations. Coordinating with suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly and to budget. Coming up with new and innovative ideas both for events and event promotion. Working within a budget for events and managing spending accordingly. Ordering and managing all exhibition equipment, merchandise and printed literature across events, liaising with external agencies as required. Coordinating the creation and production of marketing literature for events, liaising with internal stakeholders and external agencies as required. Conduct ongoing analysis of our competitors to identify the events at which they are attending, exhibiting, and sponsoring. Knowledge and Experience Previous experience in an events or hospitality role, demonstrating experience of coordinating the full events process is essential Reporting and analysis of events including Return on Investment Previous experience ideally within a B2B tech company environment advantageous Experience or knowledge of the education market is also desirable Excellent attention to detail Excellent written and verbal communication skills Good interpersonal skills and ability to work well with all stakeholders Strong organisational skills with ability to manage multiple projects simultaneously A practical approach to solving problems To be a self-motivated team player Good proficiency in MS Office applications. Confidence using Office CMS systems and CRM systems Experience with Gotowebinar, Microsoft Teams, Hubspot, Wordpress is advantageous Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Red Maple Technologies Ltd
Cheltenham, Gloucestershire
Role : Product Manager (Maternity Cover) Location : Cheltenham (Flexible working hours, includes working from home) Job Type : Maternity cover for 12 months with potential for permanent thereafter About Red Maple Technologies? We're a team of engineers with deep technical expertise on a mission to help companies protect themselves from cyber threats. We hail from the UK Government and Defence communities, and are experts in building digital solutions to keep people safe. We're building a suite of self-service solution orientated products that have the potential to be game changers for enterprise clients across the UK and beyond. About the role We are looking for an experienced Product Manager to cover a period of 12 months of maternity, with potential for the role to become permanent since we are growing. You will oversee a suite of cyber products, with the main focus on our FractalScan Attack Surface SaaS platform. Expertise in cyber is not essential, just a willingness to learn and get stuck in. The role is central to the company, with strong interfaces to the Sales, Marketing, and Engineering teams, and the Board, and close contact with customers. We have a good market fit and product roadmap, and you will have the opportunity to shape this as we scale up and expand the product suite. We are looking for someone who is versatile and imaginative, with a knack for understanding what our customers want and how to guide us to deliver the best products we can. You'll enjoy this role if you enjoy working with smart people, finding data to prove hypotheses, and turning great products into even better products. About you 3-5 years product management experience, preferably in B2B SaaS An Agile and Continuous Discovery enthusiast Passion for connecting with users, and proven ability to translate user insights into product requirements Output-focused, with ability to run effective product experiments in a scrappy environment Great at eliciting the customers' needs and converting this to meaningful product requirements Excellent communication skills and ability to collaborate with and get buy-in from stakeholders to deliver your vision Ability to work closely with a range of people, incl. developers, salespeople, marketing, finance, customers, incl. technical and non-technical people. Curious, resourceful, proactive, conscientious & diligent. Pragmatist. Takes ownership. Key responsibilities: Product strategy & roadmap Prioritisation & planning Market and competitor analysis User feedback Cross-functional collaboration Performance and metrics tracking Content & copy review Benefits of working for Red Maple Technologies Flexible working hours, mix of office and home working 4% employer pension contribution We have a family culture, friendly and supportive of each other. No egos. Employee Assistance Programme (EAP) - wellbeing programme Life assurance Modern office with lots of natural light Central location in Cheltenham, close to town centre
Apr 19, 2024
Full time
Role : Product Manager (Maternity Cover) Location : Cheltenham (Flexible working hours, includes working from home) Job Type : Maternity cover for 12 months with potential for permanent thereafter About Red Maple Technologies? We're a team of engineers with deep technical expertise on a mission to help companies protect themselves from cyber threats. We hail from the UK Government and Defence communities, and are experts in building digital solutions to keep people safe. We're building a suite of self-service solution orientated products that have the potential to be game changers for enterprise clients across the UK and beyond. About the role We are looking for an experienced Product Manager to cover a period of 12 months of maternity, with potential for the role to become permanent since we are growing. You will oversee a suite of cyber products, with the main focus on our FractalScan Attack Surface SaaS platform. Expertise in cyber is not essential, just a willingness to learn and get stuck in. The role is central to the company, with strong interfaces to the Sales, Marketing, and Engineering teams, and the Board, and close contact with customers. We have a good market fit and product roadmap, and you will have the opportunity to shape this as we scale up and expand the product suite. We are looking for someone who is versatile and imaginative, with a knack for understanding what our customers want and how to guide us to deliver the best products we can. You'll enjoy this role if you enjoy working with smart people, finding data to prove hypotheses, and turning great products into even better products. About you 3-5 years product management experience, preferably in B2B SaaS An Agile and Continuous Discovery enthusiast Passion for connecting with users, and proven ability to translate user insights into product requirements Output-focused, with ability to run effective product experiments in a scrappy environment Great at eliciting the customers' needs and converting this to meaningful product requirements Excellent communication skills and ability to collaborate with and get buy-in from stakeholders to deliver your vision Ability to work closely with a range of people, incl. developers, salespeople, marketing, finance, customers, incl. technical and non-technical people. Curious, resourceful, proactive, conscientious & diligent. Pragmatist. Takes ownership. Key responsibilities: Product strategy & roadmap Prioritisation & planning Market and competitor analysis User feedback Cross-functional collaboration Performance and metrics tracking Content & copy review Benefits of working for Red Maple Technologies Flexible working hours, mix of office and home working 4% employer pension contribution We have a family culture, friendly and supportive of each other. No egos. Employee Assistance Programme (EAP) - wellbeing programme Life assurance Modern office with lots of natural light Central location in Cheltenham, close to town centre
Job Title : Field Sales Account Manager Location : Hampshire OTE: Competitive Job type: Full time - Permanent About Us: The Credit Protection Association helps companies of all sizes, offering an extensive suite of credit management tools and our most popular service prompts faster payment to our clients from their customers without damaging the all-important trading relationship! The Role: Are you a self-motivated B2B sales specialist looking for a suitable home for your skills and experience with commensurate financial rewards? We will share with you everything you may need to add to your existing expertise to successfully sell CPA's credit management services to managing directors by pre-booked appointment, during business hours. If you are self-employed and wish to remain so, you can enjoy a monthly retainer, uncapped commission and bonuses which should amount to between £45,000 to £75,000 in your first year. Thereafter with renewal commission on your previous sales added to your continued earnings from new sales, this can readily climb to a six-figure sum. The Ideal Candidate: Proactive and results-driven individuals Ideally experienced at B2B sales or with business management experience Has a full UK driving licence and their own car Benefits: This is truly a rare opportunity where the harder (and smarter) you work the more you earn! Whether you want a rewarding career as a self-employed agent (where you manage your own time and enjoy above average income too) or an employed role please apply today if you believe you have the qualities and experience, we seek. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Face to Face Sales, Product Demonstration, Customer Service, Business Studies, Sales Administration, Negotiation, Sales Advisor, Customer Support, Area Sales Manager, Sales, Territory Management, Account Management, Business Development, Commercial Awareness and Communication Skills may also be considered.
Apr 19, 2024
Full time
Job Title : Field Sales Account Manager Location : Hampshire OTE: Competitive Job type: Full time - Permanent About Us: The Credit Protection Association helps companies of all sizes, offering an extensive suite of credit management tools and our most popular service prompts faster payment to our clients from their customers without damaging the all-important trading relationship! The Role: Are you a self-motivated B2B sales specialist looking for a suitable home for your skills and experience with commensurate financial rewards? We will share with you everything you may need to add to your existing expertise to successfully sell CPA's credit management services to managing directors by pre-booked appointment, during business hours. If you are self-employed and wish to remain so, you can enjoy a monthly retainer, uncapped commission and bonuses which should amount to between £45,000 to £75,000 in your first year. Thereafter with renewal commission on your previous sales added to your continued earnings from new sales, this can readily climb to a six-figure sum. The Ideal Candidate: Proactive and results-driven individuals Ideally experienced at B2B sales or with business management experience Has a full UK driving licence and their own car Benefits: This is truly a rare opportunity where the harder (and smarter) you work the more you earn! Whether you want a rewarding career as a self-employed agent (where you manage your own time and enjoy above average income too) or an employed role please apply today if you believe you have the qualities and experience, we seek. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Face to Face Sales, Product Demonstration, Customer Service, Business Studies, Sales Administration, Negotiation, Sales Advisor, Customer Support, Area Sales Manager, Sales, Territory Management, Account Management, Business Development, Commercial Awareness and Communication Skills may also be considered.
Bid Writer- 12 month FTC £45000 per annum Monday to Friday Early finish Friday Hybrid London - Kings Cross You will be working alongside the Commercial Manager and other key stakeholders of the business. As a Bid Writer, you will provide full generalist support to the commercial activities of the Company, whilst building strong working relationships with clients, suppliers, and employees. You will be confident in managing a diverse workload and seek to build knowledge and understanding of the industry. Responsibilities: Production and delivery of compliant, professionally produced proposals within customer defined timeframes. Coordinate proposal input from a variety of stakeholders, typically involving. contributions from sales, solutions, marketing, product, finance, commercial, legal, and project delivery teams. Ownership of collaboration tools, document management, version control, and best practice. Ensure proposal documents follow corporate branding guidelines, standard. Knowledge & experience: Previous experience of Bid Writing, Administration, gained within an office environment. Previous exposure to bids or tenders. IN-design Essential Experience of using SharePoint (Desirable) Attributes & Skills Excellent verbal and written communication skills. Good organisational skills, able to manage a busy workload. A calm and professional telephone manner. Able to work as part of a team. Benefits 4.00pm finish on Friday Office 5 days a week, with some/limited flexibility. Auto enrolment into pension scheme Life insurance (15,000 during probation, 3x salary after probation) Dress down Friday. Profit Share Season Ticket Loan (after probation) Subsidised Restaurant days after 5 years. Cycle to Work Scheme Apply today!
Apr 19, 2024
Full time
Bid Writer- 12 month FTC £45000 per annum Monday to Friday Early finish Friday Hybrid London - Kings Cross You will be working alongside the Commercial Manager and other key stakeholders of the business. As a Bid Writer, you will provide full generalist support to the commercial activities of the Company, whilst building strong working relationships with clients, suppliers, and employees. You will be confident in managing a diverse workload and seek to build knowledge and understanding of the industry. Responsibilities: Production and delivery of compliant, professionally produced proposals within customer defined timeframes. Coordinate proposal input from a variety of stakeholders, typically involving. contributions from sales, solutions, marketing, product, finance, commercial, legal, and project delivery teams. Ownership of collaboration tools, document management, version control, and best practice. Ensure proposal documents follow corporate branding guidelines, standard. Knowledge & experience: Previous experience of Bid Writing, Administration, gained within an office environment. Previous exposure to bids or tenders. IN-design Essential Experience of using SharePoint (Desirable) Attributes & Skills Excellent verbal and written communication skills. Good organisational skills, able to manage a busy workload. A calm and professional telephone manner. Able to work as part of a team. Benefits 4.00pm finish on Friday Office 5 days a week, with some/limited flexibility. Auto enrolment into pension scheme Life insurance (15,000 during probation, 3x salary after probation) Dress down Friday. Profit Share Season Ticket Loan (after probation) Subsidised Restaurant days after 5 years. Cycle to Work Scheme Apply today!
We are looking to appoint an enthusiastic, commercially minded Customer Service Executive to join a well-established, B2B Business based in Crawley. As a Customer Service Executive, you will be responsible for passionately engage with customers daily. Day to day activities of this 'first responder' role include answering inbound calls, creating and sending quotes, customer care, setting up online users etc. The successful candidate will join a growing customer service team as they continue to provide an award winning service. Please note, the internal job title for title for this role is Customer Excellence Manager. Key Responsibilities: Develop trusted relationships with accounts by meeting customer needs, ensuring a long term mutually beneficial relationship which will withstand competition Being the first responder to incoming calls, enquiries and orders for accounts Process all incoming orders in a timely and accurate manner ensuring a helpful, knowledgeable service is delivered Ensure quotes are created and orders placed in a timely fashion Assist the sales teams with account admin in support of sales activity Work closely with Finance to ensure outstanding queries are dealt with on all accounts within 48-hour service level agreement Update customers and Key Account Managers on operational and order status where issues arise ensuring all necessary key stakeholders are kept informed of issues Ensure all systems are accurate and up to date with all information relating to orders, including delivery address and contact details Drive customers online to help with their efficiencies of order processing Resolve customer queries as soon as they are raised, liaising with other departments to ensure a swift resolution, escalating when appropriate Requirements Proven experience in a Customer service orientated role (B2B environment) Experience in a consumable product environment (ideally construction/PPE/Tools/Fixings or related) Experience of using order processing systems (Ideally MS Business Dynamics) Highly organised & accurate with strong attention to detail Able to prioritise a varied workload in a fast paced consumer led environment Proficiency with Microsoft Office. Positive and friendly telephone manner Strong communication skills both verbally and written Hours: Monday to Friday 8:00am - 5.30pm (1 hour lunch break) Benefits Salary of 24,000 - 30,000 (DOE) Company related bonus 28 days holiday (inclusive of statutory) Health insurance available after 6 months with the company Registered with Cyclescheme Annual free health checks and wellbeing sessions
Apr 19, 2024
Full time
We are looking to appoint an enthusiastic, commercially minded Customer Service Executive to join a well-established, B2B Business based in Crawley. As a Customer Service Executive, you will be responsible for passionately engage with customers daily. Day to day activities of this 'first responder' role include answering inbound calls, creating and sending quotes, customer care, setting up online users etc. The successful candidate will join a growing customer service team as they continue to provide an award winning service. Please note, the internal job title for title for this role is Customer Excellence Manager. Key Responsibilities: Develop trusted relationships with accounts by meeting customer needs, ensuring a long term mutually beneficial relationship which will withstand competition Being the first responder to incoming calls, enquiries and orders for accounts Process all incoming orders in a timely and accurate manner ensuring a helpful, knowledgeable service is delivered Ensure quotes are created and orders placed in a timely fashion Assist the sales teams with account admin in support of sales activity Work closely with Finance to ensure outstanding queries are dealt with on all accounts within 48-hour service level agreement Update customers and Key Account Managers on operational and order status where issues arise ensuring all necessary key stakeholders are kept informed of issues Ensure all systems are accurate and up to date with all information relating to orders, including delivery address and contact details Drive customers online to help with their efficiencies of order processing Resolve customer queries as soon as they are raised, liaising with other departments to ensure a swift resolution, escalating when appropriate Requirements Proven experience in a Customer service orientated role (B2B environment) Experience in a consumable product environment (ideally construction/PPE/Tools/Fixings or related) Experience of using order processing systems (Ideally MS Business Dynamics) Highly organised & accurate with strong attention to detail Able to prioritise a varied workload in a fast paced consumer led environment Proficiency with Microsoft Office. Positive and friendly telephone manner Strong communication skills both verbally and written Hours: Monday to Friday 8:00am - 5.30pm (1 hour lunch break) Benefits Salary of 24,000 - 30,000 (DOE) Company related bonus 28 days holiday (inclusive of statutory) Health insurance available after 6 months with the company Registered with Cyclescheme Annual free health checks and wellbeing sessions
Quality Representative Imperial Recruitment Group are delighted to announce that we are working in partnership with a Teir 1 Automotive Manufacturer who are recruiting for a Quality Representative on a Permanent basis. Salary: Negotiable Contract Type: Permanent Location: Solihull or Liverpool Hours: Full time Responsibilities: You will work on-site at the JLR plant as the quality representative Monitor JLR production to check if there is any quality problem of the products. When quality problems occur in JLR's external warehouse, it is necessary to go to the site to confirm the situation as well. Preliminary analysis of defective parts on-site and facilitate good problem definitions. Giving progress updates internally and with client. Coordinate complaint investigation requests with a quality engineer. Lead product containment activities; may include inspection, sorting, reworking and repairing at JLR on-site and CEVA warehouse. Regarding the confirmation to be made on Customer's sorting or rework request, timely confirm the total quantity, operators and work hours, quantity of non-conformity, and take photos of all non-conformed products to internally quality team. Assist quality team to communicate with Customers, facilitate quick response and customer satisfaction. Monitor trail assembly result of new product and deliver feedback. Assist project team with sign AAR (appearance approval report) sample. Must possess strong oral and written communication and listening skills in order to effectively communicate with customers and quality or project colleagues in the organization, managing confrontational and escalated customer complaints in a controlled and courteous manner. Answer customer phone calls and emails to provide strong customer service and positively resolve all customer issues. When after-sales quality issues arise, visit JLR Warranty Recovery Center to work with JLR warranty engineer to research the symptoms, determine their root causes. Products for which the cause cannot be determined need to be sent back to China for analysis. Working hours will be roughly the same as JLR's working hours. Other duties as assigned by the Manager of Quality Control. Experience/Qualifications: The ideal candidates will have at least 3 years working experience in automotive/vehicle engineering or quality assurance environment. Effective communication skills & the ability to work in a fast paced environment. Knowledge of Problem Solving tools and methods. Capability of sizing up the situation quickly and addressing the issue Self-organized and capability or arrange customer visits to build good customer relationships, and follow up to open issues. Report any anomalies as soon as possible to the organization quality engineer. This job may require employees to drive motor vehicles. This position requires a valid driving license in order to travel to the local JLR external warehouse to handle customer complaints when required. For more information on this opportunity please feel free to contact Imperial Recruitment Group. Due to the high volume of applications that we receive we may not be able to respond to every application, however, if you do not get a response within 7 days, please consider your application for this opportunity unsuccessful but we will keep your details on file for other opportunities.
Apr 19, 2024
Full time
Quality Representative Imperial Recruitment Group are delighted to announce that we are working in partnership with a Teir 1 Automotive Manufacturer who are recruiting for a Quality Representative on a Permanent basis. Salary: Negotiable Contract Type: Permanent Location: Solihull or Liverpool Hours: Full time Responsibilities: You will work on-site at the JLR plant as the quality representative Monitor JLR production to check if there is any quality problem of the products. When quality problems occur in JLR's external warehouse, it is necessary to go to the site to confirm the situation as well. Preliminary analysis of defective parts on-site and facilitate good problem definitions. Giving progress updates internally and with client. Coordinate complaint investigation requests with a quality engineer. Lead product containment activities; may include inspection, sorting, reworking and repairing at JLR on-site and CEVA warehouse. Regarding the confirmation to be made on Customer's sorting or rework request, timely confirm the total quantity, operators and work hours, quantity of non-conformity, and take photos of all non-conformed products to internally quality team. Assist quality team to communicate with Customers, facilitate quick response and customer satisfaction. Monitor trail assembly result of new product and deliver feedback. Assist project team with sign AAR (appearance approval report) sample. Must possess strong oral and written communication and listening skills in order to effectively communicate with customers and quality or project colleagues in the organization, managing confrontational and escalated customer complaints in a controlled and courteous manner. Answer customer phone calls and emails to provide strong customer service and positively resolve all customer issues. When after-sales quality issues arise, visit JLR Warranty Recovery Center to work with JLR warranty engineer to research the symptoms, determine their root causes. Products for which the cause cannot be determined need to be sent back to China for analysis. Working hours will be roughly the same as JLR's working hours. Other duties as assigned by the Manager of Quality Control. Experience/Qualifications: The ideal candidates will have at least 3 years working experience in automotive/vehicle engineering or quality assurance environment. Effective communication skills & the ability to work in a fast paced environment. Knowledge of Problem Solving tools and methods. Capability of sizing up the situation quickly and addressing the issue Self-organized and capability or arrange customer visits to build good customer relationships, and follow up to open issues. Report any anomalies as soon as possible to the organization quality engineer. This job may require employees to drive motor vehicles. This position requires a valid driving license in order to travel to the local JLR external warehouse to handle customer complaints when required. For more information on this opportunity please feel free to contact Imperial Recruitment Group. Due to the high volume of applications that we receive we may not be able to respond to every application, however, if you do not get a response within 7 days, please consider your application for this opportunity unsuccessful but we will keep your details on file for other opportunities.
Job Description Account Manager - Remote £26,514 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000 We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards Key Responsibilities: As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region. Develop profitable sales growth across existing customer base by: Develop sound understanding of customer map of the world Understanding competitor activity and market insights Proactively managing customer retention and reducing churn Growing share of wallet and building a pipeline across product categories Up to date product and service knowledge Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers Actively manage risk within the customer base, including lost sales and credit exposure Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales. Commercially aware in order to actively interrogate, interpret and act upon various data sources including: Sales/Margin reporting Churn reports and dashboards Up traders/Down traders data Price, cost and margin detail Sales tools and promotional activity What you'll get: A competitive salary Huge discount on all sorts of lovely food and award-winning products Generous holiday allowance, with option to purchase more Recognition awards and Incentives Pension Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility And much more . Required skills and competencies: Previous experience in a structured sales or telesales environment Results Orientated, successfully delivering against targets in a competitive marketplace Proven ability to work in a KPI focused, target driven environment Excellent communication skills both verbal and written Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels. First class negotiating skills with strong commercial awareness Ability to work under pressure with a sense of urgency to work in a deadline driven environment Proactive approach with proven ability to manage multiple and changing priorities Confident user of Microsoft Office applications, excel, PowerPoint, word etc. Strong planning and organisation skills. Self-motivated with the ability to operate effectively both individually and as part of a team. There's a lot on offer, so what are you waiting for? Apply now
Apr 18, 2024
Full time
Job Description Account Manager - Remote £26,514 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000 We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards Key Responsibilities: As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region. Develop profitable sales growth across existing customer base by: Develop sound understanding of customer map of the world Understanding competitor activity and market insights Proactively managing customer retention and reducing churn Growing share of wallet and building a pipeline across product categories Up to date product and service knowledge Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers Actively manage risk within the customer base, including lost sales and credit exposure Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales. Commercially aware in order to actively interrogate, interpret and act upon various data sources including: Sales/Margin reporting Churn reports and dashboards Up traders/Down traders data Price, cost and margin detail Sales tools and promotional activity What you'll get: A competitive salary Huge discount on all sorts of lovely food and award-winning products Generous holiday allowance, with option to purchase more Recognition awards and Incentives Pension Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility And much more . Required skills and competencies: Previous experience in a structured sales or telesales environment Results Orientated, successfully delivering against targets in a competitive marketplace Proven ability to work in a KPI focused, target driven environment Excellent communication skills both verbal and written Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels. First class negotiating skills with strong commercial awareness Ability to work under pressure with a sense of urgency to work in a deadline driven environment Proactive approach with proven ability to manage multiple and changing priorities Confident user of Microsoft Office applications, excel, PowerPoint, word etc. Strong planning and organisation skills. Self-motivated with the ability to operate effectively both individually and as part of a team. There's a lot on offer, so what are you waiting for? Apply now
Customer Account Manager Meyer Scott Ref: VR/08879 Salary: 25,000 per annum Location: Huntingdon Type: Permanent - office based, not remote. Meyer Scott have been dealing with this Huntingdon based business for many years and can vouch for their professionalism and low staff turnover. If you have worked in an office for only a couple of years but believe that once trained you could use your experience and work ethic to perform the role below, then we would like to hear from you. Full training is on offer for candidates, and this of course would be reflected with the salary. Account manager support for allocated customer base and provide customers with accurate price quotations and excellent customer service. You would be going out to see clients with a colleague just to cement those relationships and get more out of the role. Duties: Assist customers directly to support requirements via phone, fax, and e-mail. Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes; and enter quotes won as customer orders. Quote materials and tooling, including items in stock or manufactured equipment; obtain quotations from other suppliers for non-standard materials when necessary; maintain quote records and follow-up with outstanding quotations. Process customer orders, including processing for shipment. Ensure customer requirements are fulfilled. Supply information to enable new customers to understand tooling and the usage of materials. Develop professional working relationships and rapport with customer contacts and sales representatives while effectively functioning as the Company's representative to firmly, professionally, and accurately communicate Company policies and guidelines including product information and availability, and customer solutions based upon type of company, pricing, lead times, terms and conditions, ship dates, etc. Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails while working within the policies and guidelines established by the Company. Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues. Identify new business and further opportunities with existing customers to support business growth. Identify inactive customers, analyse past orders, and initiate customer contact to generate return business. Understand and comply with the sales system, process, and maintenance of the contact database. Adhere to and comply with the Quality Manual and procedures. It is the hope that after a year or so, once you are confident with clients you would be going out to see clients with a colleague just to cement those relationships and get more out of the role. Experience Proficient PC skills Not essential, but desirable, two years of working within a Sales environment. Experience/administration in a manufacturing environment. Full clean driving licence required. Hours: Monday to Friday 8.30am - 4.30pm, 30 mins hour lunch
Apr 18, 2024
Full time
Customer Account Manager Meyer Scott Ref: VR/08879 Salary: 25,000 per annum Location: Huntingdon Type: Permanent - office based, not remote. Meyer Scott have been dealing with this Huntingdon based business for many years and can vouch for their professionalism and low staff turnover. If you have worked in an office for only a couple of years but believe that once trained you could use your experience and work ethic to perform the role below, then we would like to hear from you. Full training is on offer for candidates, and this of course would be reflected with the salary. Account manager support for allocated customer base and provide customers with accurate price quotations and excellent customer service. You would be going out to see clients with a colleague just to cement those relationships and get more out of the role. Duties: Assist customers directly to support requirements via phone, fax, and e-mail. Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes; and enter quotes won as customer orders. Quote materials and tooling, including items in stock or manufactured equipment; obtain quotations from other suppliers for non-standard materials when necessary; maintain quote records and follow-up with outstanding quotations. Process customer orders, including processing for shipment. Ensure customer requirements are fulfilled. Supply information to enable new customers to understand tooling and the usage of materials. Develop professional working relationships and rapport with customer contacts and sales representatives while effectively functioning as the Company's representative to firmly, professionally, and accurately communicate Company policies and guidelines including product information and availability, and customer solutions based upon type of company, pricing, lead times, terms and conditions, ship dates, etc. Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails while working within the policies and guidelines established by the Company. Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues. Identify new business and further opportunities with existing customers to support business growth. Identify inactive customers, analyse past orders, and initiate customer contact to generate return business. Understand and comply with the sales system, process, and maintenance of the contact database. Adhere to and comply with the Quality Manual and procedures. It is the hope that after a year or so, once you are confident with clients you would be going out to see clients with a colleague just to cement those relationships and get more out of the role. Experience Proficient PC skills Not essential, but desirable, two years of working within a Sales environment. Experience/administration in a manufacturing environment. Full clean driving licence required. Hours: Monday to Friday 8.30am - 4.30pm, 30 mins hour lunch
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 18, 2024
Full time
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical business - establishing your branch as the first point of call for all electrical needs and showcasing our full product offering at every opportunity. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Build and maintain relationships with new and existing trade and retail customersDemonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityMaintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the businessYou: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExcellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider teamDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 18, 2024
Full time
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical business - establishing your branch as the first point of call for all electrical needs and showcasing our full product offering at every opportunity. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Build and maintain relationships with new and existing trade and retail customersDemonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityMaintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the businessYou: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExcellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider teamDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Internal sales coordinator - Lurgan Internal Sales Coordinator - Lurgan This is a superb opportunity to join a well established successful manufacturing company based in Lurgan. This company is a family business successfully trading for over 70 years in their 2nd/3rd generation. This company supplies their products throughout the UK & Ireland and across Europe. After 7 decades in business they have built an amazing reputation. Due to expansion they are recruiting for a Internal Sales Coordinator. This is a full time permanent position. Hours of work are Monday - Thursday 8.30-5 and Friday 8.30-3.45. Your new role Lead Generation Research and identify suspect leads, nurture and pre-qualify the leads by connecting with them via Phone calls, Personalised Emails, Voicemails, LinkedIn connections, Direct mail & Social media messages. Generate sales opportunities for the field based Technical Sales Team, including setting new customer appointments. Sales Support Liaise with and provide support to the internal field-based Technical Sales Managers and external customers. Handle in-bound enquiries advising on the best product solutions, create and issue quotations, dispatch sales literature and product samples to customers. Administration Maintain accurate records and data-entry using IT systems / CRM solution. Compilation of Key Performance Indicators and management reports as necessary. What you'll get in return You will give offered an excellent salary from 28k-35k, plus bonus, 25 days holidays plus statutory days and the opportunity to join a successful manufacturing company What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Full time
Internal sales coordinator - Lurgan Internal Sales Coordinator - Lurgan This is a superb opportunity to join a well established successful manufacturing company based in Lurgan. This company is a family business successfully trading for over 70 years in their 2nd/3rd generation. This company supplies their products throughout the UK & Ireland and across Europe. After 7 decades in business they have built an amazing reputation. Due to expansion they are recruiting for a Internal Sales Coordinator. This is a full time permanent position. Hours of work are Monday - Thursday 8.30-5 and Friday 8.30-3.45. Your new role Lead Generation Research and identify suspect leads, nurture and pre-qualify the leads by connecting with them via Phone calls, Personalised Emails, Voicemails, LinkedIn connections, Direct mail & Social media messages. Generate sales opportunities for the field based Technical Sales Team, including setting new customer appointments. Sales Support Liaise with and provide support to the internal field-based Technical Sales Managers and external customers. Handle in-bound enquiries advising on the best product solutions, create and issue quotations, dispatch sales literature and product samples to customers. Administration Maintain accurate records and data-entry using IT systems / CRM solution. Compilation of Key Performance Indicators and management reports as necessary. What you'll get in return You will give offered an excellent salary from 28k-35k, plus bonus, 25 days holidays plus statutory days and the opportunity to join a successful manufacturing company What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Are you an experienced Customer Service Manager looking for your next career move? We are delighted to be working exclusively with Zip Pak in Whitby who are a global leader in resealable solutions for the flexible packaging industry. Zip-Pak s lean, modern, and continuous manufacturing environments produce zippers using high-volume plastic extrusion and they have manufacturing sites in the United States, Europe, and South America. Would you like to work for a global business with attractive benefits who value their people and support personal development? This could be the job for you! We are looking for a dynamic and passionate Customer Service Manager who has experience of managing a team, coaching and development along with working to SLA s and monitoring performance data. What the Customer Service Manager job involves Training and developing the customer service team to achieve their potential and maintain a high performance. Maintaining and establishing customer pricing and contracts. Partner with the commercial team to support and implement growth strategies. You will manage the accounts of circa 80 customers based around the EU. Maintaining existing business and developing incremental business in existing accounts. Manages retention of customer accounts by proactively reaching out to customers with declining sales to discuss accounts, company performance and orders. Builds customer relationships and share knowledge of products and the market. Maintains central files and records. Manages the customer complaints management process and ensures liaison with other stakeholders. Establishing customer service metrics, monitoring, and analysing results and implementing changes. Developing, reviewing, maintaining, and enforcing policies and procedures. Determining customer service requirements by benchmarking best practices by analysing information and applications and implementing change Identifies and builds relationships with key decision-makers through friendly, engaging communication. Works with the customer service team to provide forecast data to sales management. Identifies areas to improve customer efficiencies through product simplification. Skills required Previous experience within a Customer Service based position. People management / leadership experience. An awareness of international logistics / shipping would be beneficial. A good level or MS Office, especially Excel with Pivot Tables and V Lookups. Previous experience from within a manufacturing, engineering, distribution or similar industry. Other information This is a full time position working from the Whitby site over 37.5 hours a week They have an attractive enhanced pension scheme. 20 days holiday plus bank holidays, increasing to 25 days after twelve months service. A health and wellbeing scheme with access to counselling, money back on dental, medical etc Death in service policy at six times your salary. This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
Apr 18, 2024
Full time
Are you an experienced Customer Service Manager looking for your next career move? We are delighted to be working exclusively with Zip Pak in Whitby who are a global leader in resealable solutions for the flexible packaging industry. Zip-Pak s lean, modern, and continuous manufacturing environments produce zippers using high-volume plastic extrusion and they have manufacturing sites in the United States, Europe, and South America. Would you like to work for a global business with attractive benefits who value their people and support personal development? This could be the job for you! We are looking for a dynamic and passionate Customer Service Manager who has experience of managing a team, coaching and development along with working to SLA s and monitoring performance data. What the Customer Service Manager job involves Training and developing the customer service team to achieve their potential and maintain a high performance. Maintaining and establishing customer pricing and contracts. Partner with the commercial team to support and implement growth strategies. You will manage the accounts of circa 80 customers based around the EU. Maintaining existing business and developing incremental business in existing accounts. Manages retention of customer accounts by proactively reaching out to customers with declining sales to discuss accounts, company performance and orders. Builds customer relationships and share knowledge of products and the market. Maintains central files and records. Manages the customer complaints management process and ensures liaison with other stakeholders. Establishing customer service metrics, monitoring, and analysing results and implementing changes. Developing, reviewing, maintaining, and enforcing policies and procedures. Determining customer service requirements by benchmarking best practices by analysing information and applications and implementing change Identifies and builds relationships with key decision-makers through friendly, engaging communication. Works with the customer service team to provide forecast data to sales management. Identifies areas to improve customer efficiencies through product simplification. Skills required Previous experience within a Customer Service based position. People management / leadership experience. An awareness of international logistics / shipping would be beneficial. A good level or MS Office, especially Excel with Pivot Tables and V Lookups. Previous experience from within a manufacturing, engineering, distribution or similar industry. Other information This is a full time position working from the Whitby site over 37.5 hours a week They have an attractive enhanced pension scheme. 20 days holiday plus bank holidays, increasing to 25 days after twelve months service. A health and wellbeing scheme with access to counselling, money back on dental, medical etc Death in service policy at six times your salary. This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
We are currently seeking an Administrator to join a well-established, family-run SME based in Kent. Your role includes the support and service to customers on a daily basis as their primary point of contact, especially those associated with the sales area you are assigned to. Key duties and responsibilities You will be required to manage the inbox, process orders, create quotes, resolve queries and work closely with the transport and warehouse teams to ensure the needs of the customer are met to the highest standard every day. Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. Following-up quotations. You will support the account manager administratively to whom you are assigned and facilitate them with their workload to ensure they are as free as possible to hit their KPI targets. The work you do will be instrumental in helping the sales area hit targets. You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes and creating actions in Pipedrive (CRM) where relevant. Liaising with suppliers and sourcing products as required. Supporting the other team members with order processing and inbound enquiries etc if they are short-staffed. Requirements Relative level of experience in sales or customer service-based role. Experience in order processing at speed whilst maintaining high-level of attention to detail. Exemplary in serving customers at the highest standard, in accordance with the core values of our Customer Service Charter. Putting the customer first in everything you do. Collaborative team worker. Excellent communication skills and good organisational skills. Ability to work under pressure, remain calm and hit deadlines. Hours: Mon-Fri 8:00am to 5:00pm Benefits Salary of £26,000 - £32,000 23 Days Holiday + 8 Days Bank Holidays Off road private parking. Good public transport connections. Basic food provisions provided. Ad hoc lunches Family owned business with a culture of care
Apr 18, 2024
Full time
We are currently seeking an Administrator to join a well-established, family-run SME based in Kent. Your role includes the support and service to customers on a daily basis as their primary point of contact, especially those associated with the sales area you are assigned to. Key duties and responsibilities You will be required to manage the inbox, process orders, create quotes, resolve queries and work closely with the transport and warehouse teams to ensure the needs of the customer are met to the highest standard every day. Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. Following-up quotations. You will support the account manager administratively to whom you are assigned and facilitate them with their workload to ensure they are as free as possible to hit their KPI targets. The work you do will be instrumental in helping the sales area hit targets. You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes and creating actions in Pipedrive (CRM) where relevant. Liaising with suppliers and sourcing products as required. Supporting the other team members with order processing and inbound enquiries etc if they are short-staffed. Requirements Relative level of experience in sales or customer service-based role. Experience in order processing at speed whilst maintaining high-level of attention to detail. Exemplary in serving customers at the highest standard, in accordance with the core values of our Customer Service Charter. Putting the customer first in everything you do. Collaborative team worker. Excellent communication skills and good organisational skills. Ability to work under pressure, remain calm and hit deadlines. Hours: Mon-Fri 8:00am to 5:00pm Benefits Salary of £26,000 - £32,000 23 Days Holiday + 8 Days Bank Holidays Off road private parking. Good public transport connections. Basic food provisions provided. Ad hoc lunches Family owned business with a culture of care
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 18, 2024
Full time
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 18, 2024
Full time
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 18, 2024
Full time
Come and join us as a results driven Electrical Sales Manager to grow and deliver sales as part of a hugely successful branch team.The role: As an Electrical Sales Manager, you will play a fundamental part in growing our electrical and renewables business - establishing your branch as the first point of call for all electrical and renewables needs and showcasing our full product offering at every opportunity. You'll grow the stock holding and be an expert and hunting and growing your customer base. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions to meet their needs, all with the backing of the UK's number 1 merchant. The Electrical Sales Manager, will be commercially driven, and excel in business development and account management. You'll be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and convert into sales.Build and maintain relationships with new and existing trade and retail customersMaximising sales potential by seeking opportunities for linked sales or to upsell products within the electrical category (i.e. Cables and accessories).Demonstrate capability to manage and deliver to a wide range of customer demands, whilst driving sales and maximising branch profitabilityPlay an active part in supporting branch colleagues to have a better understanding of our electrical products and opportunities to link sell (i.e. Boiler packs/CO Alarms)Maintain product stock, ensuring the branch has the correct product offering for the locationBuild a network, create an awareness of the offering and drive the business by the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch. As an Electrical expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC and ensure that you are aware of our product offerings. Provide a great after sales service, ensuring the delivery of the items is managed efficiently using the branch and courier services available and communicating with the customer to ensure that the items quoted/sold are being delivered to the times and location agreed.You: You'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Required skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessPrevious Electrical merchanting experienceExcellent communication skills Electrical product knowledge and able to give technical understandingSelf confident and self motivated, with the ability to work on own initiative and as part of a wider teamCommercial acumen - ability to demonstrate understanding of how to impact the bottom lineUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.