Sales Assistant - Doncaster Store - Part time (20 hours per week) Base salary of £11,897 with the potential to earn up to £16,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £11,897 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£16,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
Mar 28, 2024
Full time
Sales Assistant - Doncaster Store - Part time (20 hours per week) Base salary of £11,897 with the potential to earn up to £16,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £11,897 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£16,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
Help Us Find and Build the Next World-Changing Deeptech Companies Role: Investment Director, Technology Location: U.K. based with some travel within the UK IP Group exists to invest in and build outstanding businesses, based on ground-breaking scientific and technological innovations. Our portfolio companies make a positive impact on the environment and society alongside delivering an attractive financial return. The IP Group Technology division aims to "shape the future" by commercialising innovations in fields ranging from artificial intelligence to next generation communication networks, cybersecurity to augmented reality, and advanced materials to electronic engineering, across both hardware and software. The existing Deeptech portfolio contains many exciting companies including the successful University of Cambridge spin-out Featurespace, ground-breaking hand tracking and mid-air haptics start-up Ultraleap and cybersecurity pioneer Garrison Technologies. We are looking for an Investment Director with experience of developing technology in a commercial context who will help us identify great start-up business opportunities based on innovative technology, and then work with those companies to grow value, reach market and ultimately generate an outsized return on our capital. Creating a diverse and inclusive working environment is central to IP Group's culture. We believe that our people are likely to be happier and more engaged if they can be themselves at work. THE ROLE Work with innovators and research-intensive institutions to identify technologies that have outstanding commercial potential. Assess a technology's competitive positioning, evaluate its market potential and judge the investment opportunity. Develop robust business plans to support the development of an opportunity, identify commercial partners and milestones and source interest from investors. Lead the recruitment of key personnel into portfolio companies. Provide board-level guidance to the management teams of spin-out companies. Provide interim "hands-on" management to spin-out companies as required. Prepare due diligence documentation and liaise with professional advisors, build relationships and negotiate with potential investors, including VCs, business angels and government funding bodies. Assist with the day-to-day management of the IP Group Technology portfolio and contribute to the planning and implementing of divisional strategy. Shape and refine the Group's investment hypothesis across a range of deep-tech sectors. Contribute to IP Group's thought leadership in the field of early-stage technology investment. Develop personal theses on emerging technology trends to help guide the division's decision making and to further enhance IP Group's reputation as a pioneer of cutting-edge technology commercialisation. Market IP Group throughout the academic, financial and commercial sectors whilst keeping abreast of technical and market developments. THE CANDIDATE You practice growth mindset and believe in the value of team collaboration. A committed and responsible contributor who is open to adapt to an agile work environment. Commercial experience in technology-based businesses including early-stage investing and board oversight or working at a senior level with early-stage technology companies. Exhibits an entrepreneurial flair; can think 'outside the box'. Engineering, mathematics or science (STEM) graduate with a degree from a research-intensive institution. REQUIRED SKILLS Investment case evaluation (scientific, commercial, IP, financial) Incubation Project Management (project management, executive management) Portfolio Non-Executive Director Investment process (relationships, presentation, documentation, negotiation) Relevant work experience in early-stage businesses. DESIRED SKILLS Tech enthusiast with commercial and financial abilities An active listener with good inter-personal skills Able to lead and influence team members across projects/ teams Keen attention to detail WORKING AT IP GROUP Aside from a competitive salary and a substantial bonus and equity package, other benefits for working at IP Group include: Generous employer's pension contribution 25 days holiday plus public holidays and discretionary Christmas closed period in addition Life assurance and income protection Optional participation in Health, Dental and Travel insurance schemes for you and your family Cycle to Work scheme Enhanced Maternity and Paternity Leave Access to curated Learning & Development, and wellbeing classes including Yoga, HIIT, and mindfulness classes Please apply by submitting a copy of your CV along with a cover letter outlining how your skills and experience can bring value to IP Group. At IP Group, we are passionate about creating a diverse, inclusive, and flexible workforce. We are committed to providing equal employment opportunities and we welcome applications from people of all ethnicities, cultures, ages, genders, sexual orientation or living with a disability.
Mar 28, 2024
Full time
Help Us Find and Build the Next World-Changing Deeptech Companies Role: Investment Director, Technology Location: U.K. based with some travel within the UK IP Group exists to invest in and build outstanding businesses, based on ground-breaking scientific and technological innovations. Our portfolio companies make a positive impact on the environment and society alongside delivering an attractive financial return. The IP Group Technology division aims to "shape the future" by commercialising innovations in fields ranging from artificial intelligence to next generation communication networks, cybersecurity to augmented reality, and advanced materials to electronic engineering, across both hardware and software. The existing Deeptech portfolio contains many exciting companies including the successful University of Cambridge spin-out Featurespace, ground-breaking hand tracking and mid-air haptics start-up Ultraleap and cybersecurity pioneer Garrison Technologies. We are looking for an Investment Director with experience of developing technology in a commercial context who will help us identify great start-up business opportunities based on innovative technology, and then work with those companies to grow value, reach market and ultimately generate an outsized return on our capital. Creating a diverse and inclusive working environment is central to IP Group's culture. We believe that our people are likely to be happier and more engaged if they can be themselves at work. THE ROLE Work with innovators and research-intensive institutions to identify technologies that have outstanding commercial potential. Assess a technology's competitive positioning, evaluate its market potential and judge the investment opportunity. Develop robust business plans to support the development of an opportunity, identify commercial partners and milestones and source interest from investors. Lead the recruitment of key personnel into portfolio companies. Provide board-level guidance to the management teams of spin-out companies. Provide interim "hands-on" management to spin-out companies as required. Prepare due diligence documentation and liaise with professional advisors, build relationships and negotiate with potential investors, including VCs, business angels and government funding bodies. Assist with the day-to-day management of the IP Group Technology portfolio and contribute to the planning and implementing of divisional strategy. Shape and refine the Group's investment hypothesis across a range of deep-tech sectors. Contribute to IP Group's thought leadership in the field of early-stage technology investment. Develop personal theses on emerging technology trends to help guide the division's decision making and to further enhance IP Group's reputation as a pioneer of cutting-edge technology commercialisation. Market IP Group throughout the academic, financial and commercial sectors whilst keeping abreast of technical and market developments. THE CANDIDATE You practice growth mindset and believe in the value of team collaboration. A committed and responsible contributor who is open to adapt to an agile work environment. Commercial experience in technology-based businesses including early-stage investing and board oversight or working at a senior level with early-stage technology companies. Exhibits an entrepreneurial flair; can think 'outside the box'. Engineering, mathematics or science (STEM) graduate with a degree from a research-intensive institution. REQUIRED SKILLS Investment case evaluation (scientific, commercial, IP, financial) Incubation Project Management (project management, executive management) Portfolio Non-Executive Director Investment process (relationships, presentation, documentation, negotiation) Relevant work experience in early-stage businesses. DESIRED SKILLS Tech enthusiast with commercial and financial abilities An active listener with good inter-personal skills Able to lead and influence team members across projects/ teams Keen attention to detail WORKING AT IP GROUP Aside from a competitive salary and a substantial bonus and equity package, other benefits for working at IP Group include: Generous employer's pension contribution 25 days holiday plus public holidays and discretionary Christmas closed period in addition Life assurance and income protection Optional participation in Health, Dental and Travel insurance schemes for you and your family Cycle to Work scheme Enhanced Maternity and Paternity Leave Access to curated Learning & Development, and wellbeing classes including Yoga, HIIT, and mindfulness classes Please apply by submitting a copy of your CV along with a cover letter outlining how your skills and experience can bring value to IP Group. At IP Group, we are passionate about creating a diverse, inclusive, and flexible workforce. We are committed to providing equal employment opportunities and we welcome applications from people of all ethnicities, cultures, ages, genders, sexual orientation or living with a disability.
(PM276) Principal Consultant - Transport Policy & Regs Job Title: Principal Consultant - Transport Policy & Regulations Location: London, Leeds or Manchester About the role Do you have a passionate interest in the transport sector, a highly analytical mindset, strong communication skills and an ability to challenge assumptions? Do you enjoy advising on challenging transport policy issues? Our Client's Policy and Regulation practice has a proven track record in delivering high quality advice to government institutions, regulators and transport operators around the world: they cover all transport modes but we have a specific regulatory focus on aviation and rail. Work includes a wide range of economic analysis to support decision-making in the transport sector, from the development of new European Union legislation to the design of performance incentive mechanisms in contracts for the provision of transport services. With a strong forward workload of high-profile project opportunities, they are delighted to be growing the team to support a range of exciting workstreams, achieving successful and sustainable delivery of transport services world-wide. Requirements What we'd like from you: The successful candidate will enjoy working as part of the Infrastructure & Asset Advisory team and will be required to: Have a degree in economics, public policy or a related discipline, with strong analytical content. Manage and provide high quality advice to transport regulators and develop policies. Undertake technical analysis, report writing and presentations to clients within clearly defined budgets as well as demanding timescales. Lead project teams in accordance with our business procedures. Deliver effective, high-quality proposals and engage in business development in the UK and overseas. Manage, supervise and coach junior members of the team to help them achieve their full potential. Contribute to technical discipline development activities. What you'll be great at: Proven ability in leading projects to a successful conclusion. Understanding or prior experience of advising public and/or private sectors. Strong analytical, report writing and communication skills. Work winning experience. What you may also have to offer: Fluent in a European language other than English. Experience in other regulatory practices. Experience of working for policy makers. Benefits a competitive package of benefits including private medical insurance and health screening, life assurance, group income protection, company pension scheme, EAP, ability to buy and sell annual leave days, Season Ticket Loan, a group Share Incentive Plan, up to 5 days for volunteering activities and a discretionary bonus scheme based on annual compensation (dependent upon individual and company performance). Additionally, 25 days annual leave, plus the 8 bank holidays and the ability to buy and sell leave in the year to give extra flexibility. For further information on this or any other related positions do not hesitate to contact Peter on or Our industry knowledge ensures a unique, valued and specialist service. We actively encourage applications from all sectors of the community and offer every assurance that your application will be handled with the highest levels of professionalism. For Further Information on Hup Consulting visit
Mar 28, 2024
Full time
(PM276) Principal Consultant - Transport Policy & Regs Job Title: Principal Consultant - Transport Policy & Regulations Location: London, Leeds or Manchester About the role Do you have a passionate interest in the transport sector, a highly analytical mindset, strong communication skills and an ability to challenge assumptions? Do you enjoy advising on challenging transport policy issues? Our Client's Policy and Regulation practice has a proven track record in delivering high quality advice to government institutions, regulators and transport operators around the world: they cover all transport modes but we have a specific regulatory focus on aviation and rail. Work includes a wide range of economic analysis to support decision-making in the transport sector, from the development of new European Union legislation to the design of performance incentive mechanisms in contracts for the provision of transport services. With a strong forward workload of high-profile project opportunities, they are delighted to be growing the team to support a range of exciting workstreams, achieving successful and sustainable delivery of transport services world-wide. Requirements What we'd like from you: The successful candidate will enjoy working as part of the Infrastructure & Asset Advisory team and will be required to: Have a degree in economics, public policy or a related discipline, with strong analytical content. Manage and provide high quality advice to transport regulators and develop policies. Undertake technical analysis, report writing and presentations to clients within clearly defined budgets as well as demanding timescales. Lead project teams in accordance with our business procedures. Deliver effective, high-quality proposals and engage in business development in the UK and overseas. Manage, supervise and coach junior members of the team to help them achieve their full potential. Contribute to technical discipline development activities. What you'll be great at: Proven ability in leading projects to a successful conclusion. Understanding or prior experience of advising public and/or private sectors. Strong analytical, report writing and communication skills. Work winning experience. What you may also have to offer: Fluent in a European language other than English. Experience in other regulatory practices. Experience of working for policy makers. Benefits a competitive package of benefits including private medical insurance and health screening, life assurance, group income protection, company pension scheme, EAP, ability to buy and sell annual leave days, Season Ticket Loan, a group Share Incentive Plan, up to 5 days for volunteering activities and a discretionary bonus scheme based on annual compensation (dependent upon individual and company performance). Additionally, 25 days annual leave, plus the 8 bank holidays and the ability to buy and sell leave in the year to give extra flexibility. For further information on this or any other related positions do not hesitate to contact Peter on or Our industry knowledge ensures a unique, valued and specialist service. We actively encourage applications from all sectors of the community and offer every assurance that your application will be handled with the highest levels of professionalism. For Further Information on Hup Consulting visit
Customer Service Advisor Location: Central Bournemouth, Dorset (Hybrid Working) Hours: Monday - Friday 9.00am - 5.00pm Salary: 23,625 per annum Contract: Full Time, Permanent Our client, a globally recognised financial services provider, are looking for Customer Service professionals to join their supportive and successful team in their offices based in Central Bournemouth. This is a great opportunity for graduates looking to start a career with a great Company offering lots of career progression! As a Contact Centre Representative, you will work as part of a team to support the business by undertaking complex queries and questions about Life Insurance and/or Pension policies. Your job will be to take responsibility for incoming calls to the department from policy holders, third party solicitors and financial advisors. The focus of the team is to deal with any issues or questions and bring them to a satisfactory conclusion quickly and efficiently, to achieve a high level of customer service or liaise with the relevant parts of the business so it's resolved. Main Responsibilities: Handle incoming calls and process requests in an efficient and professional manner. Ensure that data is accurately captured on computer systems. Managing customer issues efficiently and resolving these to conclusion. Gain understanding through effective questioning and listening techniques Adhering to the Data Protection Act, and working within a regulated environment Achieve personal targets for quality and call handling times- contributing towards an overall team effort Your experience will include: Previous phone based customer service experience Customer Service work experience within the Financial Services, Insurance, Banking, Pensions, Mortgage or Wealth Management sectors is ideal but not essential. Ideally you will have also previously worked in a call centre / contact centre environment. In return for your hard work and commitment, our client offers fantastic benefits, including: Company matched pension Life assurance Cycle2work scheme 15 weeks' fully paid maternity, adoption and shared parental leave Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. A paid day off for volunteering. Working hours of 9 to 5pm, Monday to Friday - no weekend working! This is a fantastic permanent job opportunity with a well-respected company so apply early to avoid disappointment.
Mar 28, 2024
Full time
Customer Service Advisor Location: Central Bournemouth, Dorset (Hybrid Working) Hours: Monday - Friday 9.00am - 5.00pm Salary: 23,625 per annum Contract: Full Time, Permanent Our client, a globally recognised financial services provider, are looking for Customer Service professionals to join their supportive and successful team in their offices based in Central Bournemouth. This is a great opportunity for graduates looking to start a career with a great Company offering lots of career progression! As a Contact Centre Representative, you will work as part of a team to support the business by undertaking complex queries and questions about Life Insurance and/or Pension policies. Your job will be to take responsibility for incoming calls to the department from policy holders, third party solicitors and financial advisors. The focus of the team is to deal with any issues or questions and bring them to a satisfactory conclusion quickly and efficiently, to achieve a high level of customer service or liaise with the relevant parts of the business so it's resolved. Main Responsibilities: Handle incoming calls and process requests in an efficient and professional manner. Ensure that data is accurately captured on computer systems. Managing customer issues efficiently and resolving these to conclusion. Gain understanding through effective questioning and listening techniques Adhering to the Data Protection Act, and working within a regulated environment Achieve personal targets for quality and call handling times- contributing towards an overall team effort Your experience will include: Previous phone based customer service experience Customer Service work experience within the Financial Services, Insurance, Banking, Pensions, Mortgage or Wealth Management sectors is ideal but not essential. Ideally you will have also previously worked in a call centre / contact centre environment. In return for your hard work and commitment, our client offers fantastic benefits, including: Company matched pension Life assurance Cycle2work scheme 15 weeks' fully paid maternity, adoption and shared parental leave Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. A paid day off for volunteering. Working hours of 9 to 5pm, Monday to Friday - no weekend working! This is a fantastic permanent job opportunity with a well-respected company so apply early to avoid disappointment.
Recruitment Advisor Location - Sheffield Pay Rate - 13.15 per hour Start date asap - 3 month temporary contract with a possibility of being extended Due to increased demand, Royal Mail, the most trusted and successful letters and parcel delivery business, has an opportunity for you to join their team as a temporary Recruitment Advisor to assist with current business pressure. The Ideal Candidate / Requirements Excellent communication skills Excellent attention to detail Excellent Excel knowledge and skills Be flexible, as client demands and needs change daily Positive can-do attitude A self-motivated individual with a desire to succeed The ability to contribute to a positive team environment A commitment to provide a high calibre service Excellent Organisation skills Target driven Main Responsibilities Complete the end to end recruitment process Completing relevant candidate identity and Right to Work checks and vetting checks Able to review and decide candidate documentation meets our client's, DBS and Home Office identity requirements Work at pace and to meet targets Ability to work with a variety of in-house systems Update and manage Excel spreadsheets quickly and accurately Good written and verbal communication skills Work as part of a wider team but also able to manage own time and work efficiently from home Through good interpersonal skills, build and establish effective working relationships with internal colleagues Displays ownership and accountability to ensure all candidate vetting is submitted correctly and meets customer standards and employment legislation Benefits Full induction and training provided with on-going support Access to internal vacancies successful candidates will be given a chance to progress within this company Weekly Pay If you're looking to work for a reputable business in a busy environment, then apply NOW. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.
Mar 28, 2024
Seasonal
Recruitment Advisor Location - Sheffield Pay Rate - 13.15 per hour Start date asap - 3 month temporary contract with a possibility of being extended Due to increased demand, Royal Mail, the most trusted and successful letters and parcel delivery business, has an opportunity for you to join their team as a temporary Recruitment Advisor to assist with current business pressure. The Ideal Candidate / Requirements Excellent communication skills Excellent attention to detail Excellent Excel knowledge and skills Be flexible, as client demands and needs change daily Positive can-do attitude A self-motivated individual with a desire to succeed The ability to contribute to a positive team environment A commitment to provide a high calibre service Excellent Organisation skills Target driven Main Responsibilities Complete the end to end recruitment process Completing relevant candidate identity and Right to Work checks and vetting checks Able to review and decide candidate documentation meets our client's, DBS and Home Office identity requirements Work at pace and to meet targets Ability to work with a variety of in-house systems Update and manage Excel spreadsheets quickly and accurately Good written and verbal communication skills Work as part of a wider team but also able to manage own time and work efficiently from home Through good interpersonal skills, build and establish effective working relationships with internal colleagues Displays ownership and accountability to ensure all candidate vetting is submitted correctly and meets customer standards and employment legislation Benefits Full induction and training provided with on-going support Access to internal vacancies successful candidates will be given a chance to progress within this company Weekly Pay If you're looking to work for a reputable business in a busy environment, then apply NOW. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.
Berry Recruitment is currently recruiting for a Customer Service Advisor in the Norwich area. Are you looking for a temporary contract? Do you like working as part of a team? If yes, read more! Contract until the end of May 2024 37.5 per week with occasional weekend work. Pay 11.48 per hour Responsibilities: First point of contact for any queries or bookings. Carry out tasks relating to evaluating services such as staff questionnaire and audits and equipment trials. Maintain confidentiality in relation to personal data held in accordance with the Data Protection Act. Skills: Previous experience in a customer service role. Good communication skills and ability to prioritise task. Computer Literate. If this is something of interest then go ahead and apply, CV's are being reviewed on daily basis. For more information please call (phone number removed) or email Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Mar 28, 2024
Seasonal
Berry Recruitment is currently recruiting for a Customer Service Advisor in the Norwich area. Are you looking for a temporary contract? Do you like working as part of a team? If yes, read more! Contract until the end of May 2024 37.5 per week with occasional weekend work. Pay 11.48 per hour Responsibilities: First point of contact for any queries or bookings. Carry out tasks relating to evaluating services such as staff questionnaire and audits and equipment trials. Maintain confidentiality in relation to personal data held in accordance with the Data Protection Act. Skills: Previous experience in a customer service role. Good communication skills and ability to prioritise task. Computer Literate. If this is something of interest then go ahead and apply, CV's are being reviewed on daily basis. For more information please call (phone number removed) or email Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Operations Administration Assistant - Vertas Derbyshire Limited Denby Region 21,840 per annum (To increase from April) Monday to Friday 37.5 hours per week, 52 weeks per year About us: Vertas is the fastest growing multi-services facilities management company in the UK. Our passion is putting our staff and customers at the heart of everything we do. The role: We have an amazing opportunity for an Operations Assistant to join are growing team in Derbyshire. This is a Joint Venture business with Derbyshire County Council, operated by Vertas Group Limited. The Joint Venture operate cleaning, caretaking and grounds services for around 600 sites and 1000 employees across Derbyshire. Main Purpose of the Job: As an Operations Assistant, you will be able to demonstrate a proven track record of being organised and working in fast paced environment. A strong communicator with excellent People and IT skills would be suited to this position as would the ability to think outside the box and deliver against set targets and tight deadlines. Key Relationships: Working with Operational Managers Working with colleagues at all levels of the organisation Main Activities and Responsibilities: To provide Operational Administration support to the Senior Managers and HR Advisor. Responsibilities of the position: Support with the answering Client, colleague and manager queries. Support Manager administration duties including change of contract, leavers, electronic filing, writing and sending letters, payroll queries etc Support the management team with recruitment activities such as supporting/conducting interviews and assisting with administration as required. Support the process of new starter induction training for newly appointed Colleagues (supporting the resources available within the operational team) Manage Personal Data, in accordance with General Data Protection Regulations (GDPR) and internal process. Coordinate compliance site training requirements as detailed from the H&S training compliance data Coordinate and issue general communications Support Area managers with the contract renewal process Reconcile billing and purchase orders for third party suppliers - monthly Support finance colleagues with billing and debt related issues Be the initial point of contact for general enquires, ensuring these are dealt with and/or directed timely and as appropriate Support at Management meetings and produce reports and KPI stats as required Develop a thorough understanding and knowledge of Company systems and assist colleagues Produce mobilisation trackers for new Contracts Process orders for machinery/equipment Update asset lists (site related, IT related, fleet related) Maintain equipment/machinery repair logs Maintain records for PAT Assist the Area Manager in the allocation of site cover. To undertake other duties and responsibilities as required The Operational Administration Assistant will have: Previous experience in a similar role Excellent Client communications skills with the ability to present information clearly Highly organised and ability to prioritise workload Excellent verbal and written communication skills Proficient IT skills (including Microsoft software packages) Great time management Attention to detail and high standards of work and accuracy Benefits - Contractual benefits : 25 Days annual leave FTE plus bank holidays, increasing to 26 days FTE after a year of service Royal London Salary Sacrifice Pension Company Sick Pay Non contractual benefits : Annual leave purchase scheme Lifeworks high street and online discounts Medicash Health cash plan funded by the company WeCare 24/7 employee assistance including remote GP and counselling Mental Health First Aiders Tusker Electric vehicle salary sacrifice scheme Bike2Work Scheme Vertas Finest Recognition Scheme Annual Making the Difference Awards Refer a friend rewards We want enthusiastic individuals with a positive working attitude to join our team of 4,000 colleagues across the UK. Vertas Group are an inclusive and equal opportunities employer who believe that our people power what we do. We aim to ensure that our workforce reflects the diversity of the communities in which it operates.
Mar 28, 2024
Full time
Operations Administration Assistant - Vertas Derbyshire Limited Denby Region 21,840 per annum (To increase from April) Monday to Friday 37.5 hours per week, 52 weeks per year About us: Vertas is the fastest growing multi-services facilities management company in the UK. Our passion is putting our staff and customers at the heart of everything we do. The role: We have an amazing opportunity for an Operations Assistant to join are growing team in Derbyshire. This is a Joint Venture business with Derbyshire County Council, operated by Vertas Group Limited. The Joint Venture operate cleaning, caretaking and grounds services for around 600 sites and 1000 employees across Derbyshire. Main Purpose of the Job: As an Operations Assistant, you will be able to demonstrate a proven track record of being organised and working in fast paced environment. A strong communicator with excellent People and IT skills would be suited to this position as would the ability to think outside the box and deliver against set targets and tight deadlines. Key Relationships: Working with Operational Managers Working with colleagues at all levels of the organisation Main Activities and Responsibilities: To provide Operational Administration support to the Senior Managers and HR Advisor. Responsibilities of the position: Support with the answering Client, colleague and manager queries. Support Manager administration duties including change of contract, leavers, electronic filing, writing and sending letters, payroll queries etc Support the management team with recruitment activities such as supporting/conducting interviews and assisting with administration as required. Support the process of new starter induction training for newly appointed Colleagues (supporting the resources available within the operational team) Manage Personal Data, in accordance with General Data Protection Regulations (GDPR) and internal process. Coordinate compliance site training requirements as detailed from the H&S training compliance data Coordinate and issue general communications Support Area managers with the contract renewal process Reconcile billing and purchase orders for third party suppliers - monthly Support finance colleagues with billing and debt related issues Be the initial point of contact for general enquires, ensuring these are dealt with and/or directed timely and as appropriate Support at Management meetings and produce reports and KPI stats as required Develop a thorough understanding and knowledge of Company systems and assist colleagues Produce mobilisation trackers for new Contracts Process orders for machinery/equipment Update asset lists (site related, IT related, fleet related) Maintain equipment/machinery repair logs Maintain records for PAT Assist the Area Manager in the allocation of site cover. To undertake other duties and responsibilities as required The Operational Administration Assistant will have: Previous experience in a similar role Excellent Client communications skills with the ability to present information clearly Highly organised and ability to prioritise workload Excellent verbal and written communication skills Proficient IT skills (including Microsoft software packages) Great time management Attention to detail and high standards of work and accuracy Benefits - Contractual benefits : 25 Days annual leave FTE plus bank holidays, increasing to 26 days FTE after a year of service Royal London Salary Sacrifice Pension Company Sick Pay Non contractual benefits : Annual leave purchase scheme Lifeworks high street and online discounts Medicash Health cash plan funded by the company WeCare 24/7 employee assistance including remote GP and counselling Mental Health First Aiders Tusker Electric vehicle salary sacrifice scheme Bike2Work Scheme Vertas Finest Recognition Scheme Annual Making the Difference Awards Refer a friend rewards We want enthusiastic individuals with a positive working attitude to join our team of 4,000 colleagues across the UK. Vertas Group are an inclusive and equal opportunities employer who believe that our people power what we do. We aim to ensure that our workforce reflects the diversity of the communities in which it operates.
Polish Speaking Insurance Advisor From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us. We are actively looking for a Polish speaking Insurance Advisor to join our Howden Consumer & Local Commercial Team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications and begin your career in insurance at a highly successful organisation with global outreach. About you: You will have an opportunity to work within a niche market and service Polish-speaking clients as well as collaborate with insurers, and business partners in English. You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements. You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach. You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications. You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution. You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed. Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday, increasing to 27 days through service (plus bank holidays) Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by us Excellent training and development schemes with accelerated career progression Company funded CII professional qualification Enhanced maternity & paternity policies Cycle to work loan scheme available to all employees Discount on gym membership across the UK - national and local gyms included Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc. Access to hundreds of highstreet retailer discounts through our reward and recognition platform Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees, more information will be made available to you through the recruitment process. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent Office based role. Office address: 149-155 Mitcham Road SW17 9PG Tooting Job Types: Full-time, Permanent Benefits: Bereavement leave Company pension Cycle to work scheme Employee discount Health & wellbeing programme Paid volunteer time Sabbatical Sick pay Store discount Ability to commute/relocate: London, Greater London: reliably commute or plan to relocate before starting work (required) Language: Polish (required) Work Location: In person
Mar 28, 2024
Full time
Polish Speaking Insurance Advisor From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us. We are actively looking for a Polish speaking Insurance Advisor to join our Howden Consumer & Local Commercial Team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications and begin your career in insurance at a highly successful organisation with global outreach. About you: You will have an opportunity to work within a niche market and service Polish-speaking clients as well as collaborate with insurers, and business partners in English. You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements. You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach. You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications. You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution. You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed. Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday, increasing to 27 days through service (plus bank holidays) Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by us Excellent training and development schemes with accelerated career progression Company funded CII professional qualification Enhanced maternity & paternity policies Cycle to work loan scheme available to all employees Discount on gym membership across the UK - national and local gyms included Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc. Access to hundreds of highstreet retailer discounts through our reward and recognition platform Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees, more information will be made available to you through the recruitment process. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent Office based role. Office address: 149-155 Mitcham Road SW17 9PG Tooting Job Types: Full-time, Permanent Benefits: Bereavement leave Company pension Cycle to work scheme Employee discount Health & wellbeing programme Paid volunteer time Sabbatical Sick pay Store discount Ability to commute/relocate: London, Greater London: reliably commute or plan to relocate before starting work (required) Language: Polish (required) Work Location: In person
Sales Advisor Insurance Location Manchester, M2. Office based Salary £27,000 per annum + Commission Working Hours Monday to Friday between 8.30am and 6pm. We are looking for dedicated and driven Insurance Sales Advisors who would like to progress their sales career . Our client offers great working hours - no late evenings or weekend working and a fantastic office location in the city centre. Working as part of an encouraging and lively team environment where they offer lots of rewards and benefits for your hard work and achievements. The role will be taking care of inbound as well as making some outbound telephone calls to insurance customers including those that have received an insurance quote but not yet purchased specialist insurance products, handling online quote referrals as well as re-engaging with lapsed customers from previous years and renewal chasers aiming to convert quotes into business. There is no cold calling involved in the role, all leads are warm and pre-generated or current customer renewals ! What you ll be doing: Making outbound calls to customers handling quotes, renewals, referrals and contacting lapsed customers with a view to converting these into business Handling inbound calls from new and existing customers Cross selling complementary insurance products Quoting, binding, renewing and taking payment for policies Answering customer questions over the telephone, live chat and email & following-up outstanding renewals Processing quote referrals within underwriting authority (new business and renewal) Handling mid-term adjustments and issuing renewal invitations and other administrative tasks Our must haves: You will have some previous experience working within a sales, telesales or telemarketing environment either face to face or via telephone Experience of working to sales or retention targets would be ideal Strong objection handling and negotiating skills as well as the ability to identify and cross sell other suitable products to warm customers A confident communicator and have a great customer focused approach A drive and enthusiasm for achieving your targets you will be able to earn monthly commission on achieving team and individual targets along with regular great cash and prize incentives What s in it for you: A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! If interested, APPLY NOW! Alternatively, please send a copy of your CV to (url removed) quoting "Insurance Sales Advisor"
Mar 27, 2024
Full time
Sales Advisor Insurance Location Manchester, M2. Office based Salary £27,000 per annum + Commission Working Hours Monday to Friday between 8.30am and 6pm. We are looking for dedicated and driven Insurance Sales Advisors who would like to progress their sales career . Our client offers great working hours - no late evenings or weekend working and a fantastic office location in the city centre. Working as part of an encouraging and lively team environment where they offer lots of rewards and benefits for your hard work and achievements. The role will be taking care of inbound as well as making some outbound telephone calls to insurance customers including those that have received an insurance quote but not yet purchased specialist insurance products, handling online quote referrals as well as re-engaging with lapsed customers from previous years and renewal chasers aiming to convert quotes into business. There is no cold calling involved in the role, all leads are warm and pre-generated or current customer renewals ! What you ll be doing: Making outbound calls to customers handling quotes, renewals, referrals and contacting lapsed customers with a view to converting these into business Handling inbound calls from new and existing customers Cross selling complementary insurance products Quoting, binding, renewing and taking payment for policies Answering customer questions over the telephone, live chat and email & following-up outstanding renewals Processing quote referrals within underwriting authority (new business and renewal) Handling mid-term adjustments and issuing renewal invitations and other administrative tasks Our must haves: You will have some previous experience working within a sales, telesales or telemarketing environment either face to face or via telephone Experience of working to sales or retention targets would be ideal Strong objection handling and negotiating skills as well as the ability to identify and cross sell other suitable products to warm customers A confident communicator and have a great customer focused approach A drive and enthusiasm for achieving your targets you will be able to earn monthly commission on achieving team and individual targets along with regular great cash and prize incentives What s in it for you: A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! If interested, APPLY NOW! Alternatively, please send a copy of your CV to (url removed) quoting "Insurance Sales Advisor"
Processing referrals and multi channel queries from stakeholders who require information, help and guidance in relation to the Dynamic Framework ETE contracts within the Business Support Centre. To work in an efficient manner, in compliance with company policies and procedures. Strive to maintain a high level of service to all customers, as you would expect yourself. Core Responsibilities1. To work flexibly and efficiently within the team to provide a central point of contact for the Dynamic Framework ETE contracts.2. Make and receive phone calls, monitor and manage web chats and email inboxes and at times paper based communication via letter writing to encourage service user engagement with the ETE service. 3. Accurately check, validate and process ETE referral documentation to required standards within agreed timescales.4. Provide accurate and clear advice and guidance on all general scheme queries including service users, probation staff and courts5. Processing of new customer referrals within timescales and quality standards and ensuring adherence to the Data Protection Act and all confidentiality procedures are followed at all times.6. Allocating and arranging initial appointments for service users and ETE coaches7. Maintain up to date and professional case management notes within systems and provide accurate data for MI collection.Key Performance Indicators 1. Meet or exceed customer engagement performance and quality targets within agreed SLAs.2. Ability to transfer skills between a varied range for communication channels at ease and with minimal impact on the customer journey. 3. Timely and successful first time resolution of, at times, long and complex customer calls & complaints. 4. Demonstrate excellent customer service to achieve a high customer satisfaction score.5. Work towards a behaviour and performance matrix6. Complete mandatory learning and take ownership for personal growth. Essential1. Customer Service experience and being passionate about excellent service standards. 2. Ability to communicate effectively and build rapport with customers with great listening and questioning ability.3. Effective written & verbal communication skills with the ability and knowledge of web chat facilities in a multi-stream environment. 4. An open, enthusiastic and positive approach.5. Logical problem solver with attention to detail.6. The ability to build rapport with customers quickly.7. Good questioning and listening skills.8. Decision making taking all aspects into account showing empathy in sensitive situations.9. Accuracy, attention to detail and the ability to analyse cases and identify solutions.10. Flexibility to support the business.11. Able to work efficiently in a pressurised environment.12. Experience of using Microsoft Packages and general ICT proficiency.Desirable1. Customer Service qualification (or working towards)2. Advanced Excel skills3. Understanding of the needs of customers from disadvantaged backgrounds EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Mar 27, 2024
Full time
Processing referrals and multi channel queries from stakeholders who require information, help and guidance in relation to the Dynamic Framework ETE contracts within the Business Support Centre. To work in an efficient manner, in compliance with company policies and procedures. Strive to maintain a high level of service to all customers, as you would expect yourself. Core Responsibilities1. To work flexibly and efficiently within the team to provide a central point of contact for the Dynamic Framework ETE contracts.2. Make and receive phone calls, monitor and manage web chats and email inboxes and at times paper based communication via letter writing to encourage service user engagement with the ETE service. 3. Accurately check, validate and process ETE referral documentation to required standards within agreed timescales.4. Provide accurate and clear advice and guidance on all general scheme queries including service users, probation staff and courts5. Processing of new customer referrals within timescales and quality standards and ensuring adherence to the Data Protection Act and all confidentiality procedures are followed at all times.6. Allocating and arranging initial appointments for service users and ETE coaches7. Maintain up to date and professional case management notes within systems and provide accurate data for MI collection.Key Performance Indicators 1. Meet or exceed customer engagement performance and quality targets within agreed SLAs.2. Ability to transfer skills between a varied range for communication channels at ease and with minimal impact on the customer journey. 3. Timely and successful first time resolution of, at times, long and complex customer calls & complaints. 4. Demonstrate excellent customer service to achieve a high customer satisfaction score.5. Work towards a behaviour and performance matrix6. Complete mandatory learning and take ownership for personal growth. Essential1. Customer Service experience and being passionate about excellent service standards. 2. Ability to communicate effectively and build rapport with customers with great listening and questioning ability.3. Effective written & verbal communication skills with the ability and knowledge of web chat facilities in a multi-stream environment. 4. An open, enthusiastic and positive approach.5. Logical problem solver with attention to detail.6. The ability to build rapport with customers quickly.7. Good questioning and listening skills.8. Decision making taking all aspects into account showing empathy in sensitive situations.9. Accuracy, attention to detail and the ability to analyse cases and identify solutions.10. Flexibility to support the business.11. Able to work efficiently in a pressurised environment.12. Experience of using Microsoft Packages and general ICT proficiency.Desirable1. Customer Service qualification (or working towards)2. Advanced Excel skills3. Understanding of the needs of customers from disadvantaged backgrounds EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Property Inspector / Inventory Clerk We will consider applications from people wanting to work either 5, or 4 full days a week, working between 8.30am - 5.30pm. Naturally, for those working 4 days a week the salary, bonuses and holiday entitlement would be adjusted accordingly on a pro-rata basis. The successful candidate who fulfills this varied role will spend much of each working day visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord. Property Inspector / Inventory Clerk Via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in. Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident. Where relevant, liaising with our Property Managers to ensure maintenance based issues are resolved. Property Inspector / Inventory Clerk If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. Inspecting the property prior to the end of a tenancy to produce a 'check out' report which will again record the general condition of the property at that time just prior to the tenants moving out. At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in. Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will decide what if anything should be deducted from the tenants' original deposit. Property Inspector / Inventory Clerk Previous experience in a similar role within Residential Lettings would be advantageous but not essential, as full training provided to those retaining the other essential skills described below. A strong attention to detail when inspecting a property and compiling a report. Highly organised and able to manage a busy diary. The ability to prioritise urgent tasks and constantly work to pre-defined deadlines. Excellent communication skills - face to face, orally and electronically. Confident and professional. IT proficient - familiar with MS Office, other general packages, tablets, and other mobile devices. Own car and clean driving license. Property Inspector / Inventory Clerk Remuneration Full-time salary £25,000 to £30,000, depending on relevant experience. Includes a car allowance and quarterly bonuses. 5, or 4 full days a week, working between 8.30am - 5.30pm. Naturally, for those working 4 days a week the salary, bonuses and holiday entitlement would be adjusted accordingly on a pro-rata basis. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website at for online Estate Agency vacancies. Find Steve King on LinkedIn.
Mar 27, 2024
Full time
Property Inspector / Inventory Clerk We will consider applications from people wanting to work either 5, or 4 full days a week, working between 8.30am - 5.30pm. Naturally, for those working 4 days a week the salary, bonuses and holiday entitlement would be adjusted accordingly on a pro-rata basis. The successful candidate who fulfills this varied role will spend much of each working day visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord. Property Inspector / Inventory Clerk Via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in. Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident. Where relevant, liaising with our Property Managers to ensure maintenance based issues are resolved. Property Inspector / Inventory Clerk If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. Inspecting the property prior to the end of a tenancy to produce a 'check out' report which will again record the general condition of the property at that time just prior to the tenants moving out. At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in. Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will decide what if anything should be deducted from the tenants' original deposit. Property Inspector / Inventory Clerk Previous experience in a similar role within Residential Lettings would be advantageous but not essential, as full training provided to those retaining the other essential skills described below. A strong attention to detail when inspecting a property and compiling a report. Highly organised and able to manage a busy diary. The ability to prioritise urgent tasks and constantly work to pre-defined deadlines. Excellent communication skills - face to face, orally and electronically. Confident and professional. IT proficient - familiar with MS Office, other general packages, tablets, and other mobile devices. Own car and clean driving license. Property Inspector / Inventory Clerk Remuneration Full-time salary £25,000 to £30,000, depending on relevant experience. Includes a car allowance and quarterly bonuses. 5, or 4 full days a week, working between 8.30am - 5.30pm. Naturally, for those working 4 days a week the salary, bonuses and holiday entitlement would be adjusted accordingly on a pro-rata basis. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website at for online Estate Agency vacancies. Find Steve King on LinkedIn.
About The Role As a Customer Service Advisor, you will be supporting centres, employers, learners and third parties via telephone and email, providing an exceptional experience. This is a pure customer service role, providing a first time resolve where possible. All Advisors start at an entry level position with a chance to progress both within the Advisor role and the wider business. Full training is provided. We offer a friendly working environment with an encouraging team of Trainers, Team Leaders and experienced colleagues. You can use your own initiative and you do not work with a script. Free car parking is available. Our best advisors come from many different backgrounds; experienced customer service individuals or people looking for a career change who have worked within retail, hospitality, tourism and many more other disciplines. The Customer Service Advisor role in full time, 35 hours per week/ 5 days per week. You will work shifts between the hours of 8am and 6pm. You will mainly work Monday to Friday, but we require flexibility to work one day of the weekend if needed. You will be contracted to work Monday to Sunday. We would like you to keep a healthy work-life balance and your rota will be provided 3 weeks in advance. You will also always have 2 consecutive days off. About You To succeed as a Customer Service Advisor, you'll need to be a great team player and you'll need to be comfortable using different IT systems to resolve queries. You will have a passion for a great customer service and ability to deliver excellent customer experience, both over the telephone and via email, and you'll need a really high level of attention to detail. You must be passionate about developing yourself and be committed to working to the highest standards. You will have excellent communication and interpersonal skills and be able to investigate and solve problems quickly. Customer Services department offers a good career path for candidates who would love to stay in this area of the business, and this is supported by the salary uplifts but also working in the Customer Services department has been a great steppingstone for many employees who have progressed into other roles in different areas of City & Guilds Group. Our story and mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. What we offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays and possibility to purchase more days, Private medical healthcare, Life Assurance, Group Income Protection, enhanced Company Pension and many others voluntary benefits. Employees health and wellbeing is very important to the Group, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances. We also provide access to a Group wide Employee Assistance Programme (EAP). We cannot provide visa sponsorship for this role. You must have existing eligibility to work in the UK. Next steps and how to apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
Mar 27, 2024
Full time
About The Role As a Customer Service Advisor, you will be supporting centres, employers, learners and third parties via telephone and email, providing an exceptional experience. This is a pure customer service role, providing a first time resolve where possible. All Advisors start at an entry level position with a chance to progress both within the Advisor role and the wider business. Full training is provided. We offer a friendly working environment with an encouraging team of Trainers, Team Leaders and experienced colleagues. You can use your own initiative and you do not work with a script. Free car parking is available. Our best advisors come from many different backgrounds; experienced customer service individuals or people looking for a career change who have worked within retail, hospitality, tourism and many more other disciplines. The Customer Service Advisor role in full time, 35 hours per week/ 5 days per week. You will work shifts between the hours of 8am and 6pm. You will mainly work Monday to Friday, but we require flexibility to work one day of the weekend if needed. You will be contracted to work Monday to Sunday. We would like you to keep a healthy work-life balance and your rota will be provided 3 weeks in advance. You will also always have 2 consecutive days off. About You To succeed as a Customer Service Advisor, you'll need to be a great team player and you'll need to be comfortable using different IT systems to resolve queries. You will have a passion for a great customer service and ability to deliver excellent customer experience, both over the telephone and via email, and you'll need a really high level of attention to detail. You must be passionate about developing yourself and be committed to working to the highest standards. You will have excellent communication and interpersonal skills and be able to investigate and solve problems quickly. Customer Services department offers a good career path for candidates who would love to stay in this area of the business, and this is supported by the salary uplifts but also working in the Customer Services department has been a great steppingstone for many employees who have progressed into other roles in different areas of City & Guilds Group. Our story and mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. What we offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays and possibility to purchase more days, Private medical healthcare, Life Assurance, Group Income Protection, enhanced Company Pension and many others voluntary benefits. Employees health and wellbeing is very important to the Group, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances. We also provide access to a Group wide Employee Assistance Programme (EAP). We cannot provide visa sponsorship for this role. You must have existing eligibility to work in the UK. Next steps and how to apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
JOB DESCRIPTION Job title: Legal Counsel Reporting to: Vice President, Legal & ESG Department: Legal CNX Therapeutics is a European pharmaceutical company dedicated to improving the lives of patients through the supply of essential medicines. We commercialise and distribute a portfolio of speciality brands and hospital products in Europe, in 40 countries worldwide, both directly and through strategic partnerships. Our vision is to become a recognised partner of choice through our commercial excellence, patient focus and presence across Europe. We want to be Pioneers! We may be small, but we've got some big goals. That's why, at CNX, ESG (Environmental, Social, and Governance) isn't just a fancy acronym; it's a roadmap to our future success. Why, you ask? Well, it's because we want the work we do to have a positive impact, on ourselves, on each other, on the world we live in and on the patients we serve. And guess what? It's on all of us to do this. So, whether you're crunching numbers, selling products, moving those products around, maintaining our high ethical standards, or brainstorming new ideas, remember that every small action counts. CNX will do its bit for you through our inclusive and family-friendly benefits and ways of working, supporting your professional and personal growth, so you are empowered to pay it forward every day. Key Responsibilites Reviewing, drafting, and negotiating a variety of contracts, including distribution agreements, in-/out-licensing agreements, M&A documents. Supporting on M&A transactions, including due diligence, contract review, and coordination with external advisors. Ensuring compliance with legal and non-GxP regulatory requirements specific to the pharmaceutical sector, primarily within the UK and EU. Collaborating cross-functionally to ensure legal and regulatory compliance and efficiency in commercial transactions. Assisting in the development and implementation of effective legal and business processes to support the company's growth. Provide legal guidance on the integration of new processes to enhance efficiency and compliance. Supporting the legal team in managing intellectual property portfolios, including trademarks and patents and assisting in the identification and protection of intellectual property assets. Providing concise and well-researched legal opinions to support decision-making processes and providing proactive solutions. What you will do Meaningful work - supporting with the development of our portfolio through reviewing, drafting, and negotiating a variety of agreements, from distribution, to in-/out-licensing agreements, and M&A documents. Ensuring an ethical approach - monitoring compliance with legal and non-GxP regulatory requirements specific to the pharmaceutical sector, primarily within the UK and EU, researching various issues related to pharmaceutical law, intellectual property, and regulatory compliance. Collaboration within our One Team - ensuring cross-functional collaboration, working closely with internal and external stakeholders to understand business needs and objectives, assisting in the development and implementation of effective legal and business processes to support the company's growth, and w ork closely with other departments to provide proactive solutions. In return you will get Opportunities for growth and development - with support and training. CNX is a fast-paced environment, with huge opportunity for growth underpinned by appropriate training opportunities. Work-life rhythm - our flexible working and inclusive family policies mean you can work when and where suits you best, and prioritise when you need to. When you're in the office, you can make the most of our central location and great facilities. Excellent perks - from healthcare to dental cover, a wellbeing allowance and free gym access, we want to ensure the health and wellbeing of our people as well as the patients who use our products. Our reward and recognition platform enhances our One Team approach and supports peer recognition. Opportunities for community engagement - charitable engagement is an important part of CNX's culture. You can take part in a triathlon, purchase a tree, run around London dressed as Santa or take a paid day for volunteering for a cause dear to your heart. Qualifications and Experience A passion for healthcare Qualified as a solicitor or barrister in the UK. 2-3 years PQE with relevant experience, preferably in pharmaceutical or life sciences industry, with exposure to commercial transactions. Strong analytical and research skills. Excellent written and verbal communication skills. Ability to work independently and collaboratively in a fast-paced environment, navigating competing business priorities with your own workload. Get in touch if you Have a passion for healthcare and the ability to work independently and collaboratively in a fast-paced environment, navigating competing business priorities with your own workload. Are qualified as a solicitor or barrister in the UK, with 2-3 years PQE and relevant experience, preferably in pharmaceutical or life sciences industry, with exposure to commercial transactions.
Mar 27, 2024
Full time
JOB DESCRIPTION Job title: Legal Counsel Reporting to: Vice President, Legal & ESG Department: Legal CNX Therapeutics is a European pharmaceutical company dedicated to improving the lives of patients through the supply of essential medicines. We commercialise and distribute a portfolio of speciality brands and hospital products in Europe, in 40 countries worldwide, both directly and through strategic partnerships. Our vision is to become a recognised partner of choice through our commercial excellence, patient focus and presence across Europe. We want to be Pioneers! We may be small, but we've got some big goals. That's why, at CNX, ESG (Environmental, Social, and Governance) isn't just a fancy acronym; it's a roadmap to our future success. Why, you ask? Well, it's because we want the work we do to have a positive impact, on ourselves, on each other, on the world we live in and on the patients we serve. And guess what? It's on all of us to do this. So, whether you're crunching numbers, selling products, moving those products around, maintaining our high ethical standards, or brainstorming new ideas, remember that every small action counts. CNX will do its bit for you through our inclusive and family-friendly benefits and ways of working, supporting your professional and personal growth, so you are empowered to pay it forward every day. Key Responsibilites Reviewing, drafting, and negotiating a variety of contracts, including distribution agreements, in-/out-licensing agreements, M&A documents. Supporting on M&A transactions, including due diligence, contract review, and coordination with external advisors. Ensuring compliance with legal and non-GxP regulatory requirements specific to the pharmaceutical sector, primarily within the UK and EU. Collaborating cross-functionally to ensure legal and regulatory compliance and efficiency in commercial transactions. Assisting in the development and implementation of effective legal and business processes to support the company's growth. Provide legal guidance on the integration of new processes to enhance efficiency and compliance. Supporting the legal team in managing intellectual property portfolios, including trademarks and patents and assisting in the identification and protection of intellectual property assets. Providing concise and well-researched legal opinions to support decision-making processes and providing proactive solutions. What you will do Meaningful work - supporting with the development of our portfolio through reviewing, drafting, and negotiating a variety of agreements, from distribution, to in-/out-licensing agreements, and M&A documents. Ensuring an ethical approach - monitoring compliance with legal and non-GxP regulatory requirements specific to the pharmaceutical sector, primarily within the UK and EU, researching various issues related to pharmaceutical law, intellectual property, and regulatory compliance. Collaboration within our One Team - ensuring cross-functional collaboration, working closely with internal and external stakeholders to understand business needs and objectives, assisting in the development and implementation of effective legal and business processes to support the company's growth, and w ork closely with other departments to provide proactive solutions. In return you will get Opportunities for growth and development - with support and training. CNX is a fast-paced environment, with huge opportunity for growth underpinned by appropriate training opportunities. Work-life rhythm - our flexible working and inclusive family policies mean you can work when and where suits you best, and prioritise when you need to. When you're in the office, you can make the most of our central location and great facilities. Excellent perks - from healthcare to dental cover, a wellbeing allowance and free gym access, we want to ensure the health and wellbeing of our people as well as the patients who use our products. Our reward and recognition platform enhances our One Team approach and supports peer recognition. Opportunities for community engagement - charitable engagement is an important part of CNX's culture. You can take part in a triathlon, purchase a tree, run around London dressed as Santa or take a paid day for volunteering for a cause dear to your heart. Qualifications and Experience A passion for healthcare Qualified as a solicitor or barrister in the UK. 2-3 years PQE with relevant experience, preferably in pharmaceutical or life sciences industry, with exposure to commercial transactions. Strong analytical and research skills. Excellent written and verbal communication skills. Ability to work independently and collaboratively in a fast-paced environment, navigating competing business priorities with your own workload. Get in touch if you Have a passion for healthcare and the ability to work independently and collaboratively in a fast-paced environment, navigating competing business priorities with your own workload. Are qualified as a solicitor or barrister in the UK, with 2-3 years PQE and relevant experience, preferably in pharmaceutical or life sciences industry, with exposure to commercial transactions.
This role is 4 days per week with mandatory Friday working Have you ever thought about advancing your career with an organisation that operates on a global scale to deliver a first-class service for the UK government and our international partners? A career where you'll bring your commitment to making effective decisions and working collaboratively to our Human Resources service. A career where you'll focus on supporting the work of a complex organisation which is at the forefront of the government's response to events which threaten the United Kingdom's security and prosperity. If you're looking for your job, but bigger, this could be your next move. As a trusted government partner we work on a huge range of projects, and help protect the UK's interests around the world. We design and construct secure government buildings. We help earthquake-proof embassies. We courier diplomatic packages across continents. We keep complex projects on track, and on budget. We store visa applications securely in the Cloud. And a whole lot more besides. It's exciting work - and you could play a vital part as you take on a role that supports the success of our security operation. Help to deliver tasks that support our global security work In this role, you'll join a small, supportive team and focus on advising colleagues on a range of people management issues including conduct, attendance, grievance, performance, health and welfare, and assist with a range of other HR related projects. Delivering tasks and activities to support HR and the wider performance team, helping with organisational change and policy review projects, you'll also undertake tasks and activities that support the delivery of our diversity and inclusion action plan. Your other responsibilities will be many and varied, and include ensuring the workload is effectively prioritised and managed, and all relevant policies and processes are followed and SLAs are met. You'll maintain records and data in relevant databases, ensure data integrity and accurate reporting, and ensure proposals and recommendations are compliant with current legislation and government policies and processes. Use your communication skills to deliver results that make a real difference With previous HR experience, preferably in an operational context managing a caseload, you'll have good knowledge of employment legislation, and an understanding of the principles of data protection. A superb and sympathetic communicator, you'll also possess good administrative and secretarial skills, experience of discipline and dispute resolution, attendance, attendance and risk management, and the ability to analyse, interrogate and evaluate data. A Level 5 CIPD qualification or equivalent experience would be desirable, as would knowledge of civil service HR policies and controls, and an understanding of LEAN processes and principles. Grow your career in the biggest way possible When you join us, you'll be contributing to protecting the nation's interests at home and overseas. How will we help you in return? We offer a competitive salary, 25-30 days' annual leave per year (depending on length of service) and a Civil Service pension. Depending on business need, we can accommodate some hybrid working between the office at least 60% of your working hours and home. While on-site, you'll have access to an on-site gym, nursery, canteen, and we offer interest-free loans on season tickets and bikes to help you get there. Above all else, we can offer your job, bigger. As a HR Employee Relations Advisor, you'll be working on projects that help us protect people, information and assets around the world. Using your skills in a way that just means more. Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting on our website: To find out more about us and what a career with FCDO Services can offer you, please visit: fcdoservicescareers.co.uk Closing date for applications is: Midnight 2nd April 2024 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Hanslope Park based posts attract a Location Allowance of £1,750 per annum. FCDO Services are regulated by the Civil Service Commission.
Mar 27, 2024
Full time
This role is 4 days per week with mandatory Friday working Have you ever thought about advancing your career with an organisation that operates on a global scale to deliver a first-class service for the UK government and our international partners? A career where you'll bring your commitment to making effective decisions and working collaboratively to our Human Resources service. A career where you'll focus on supporting the work of a complex organisation which is at the forefront of the government's response to events which threaten the United Kingdom's security and prosperity. If you're looking for your job, but bigger, this could be your next move. As a trusted government partner we work on a huge range of projects, and help protect the UK's interests around the world. We design and construct secure government buildings. We help earthquake-proof embassies. We courier diplomatic packages across continents. We keep complex projects on track, and on budget. We store visa applications securely in the Cloud. And a whole lot more besides. It's exciting work - and you could play a vital part as you take on a role that supports the success of our security operation. Help to deliver tasks that support our global security work In this role, you'll join a small, supportive team and focus on advising colleagues on a range of people management issues including conduct, attendance, grievance, performance, health and welfare, and assist with a range of other HR related projects. Delivering tasks and activities to support HR and the wider performance team, helping with organisational change and policy review projects, you'll also undertake tasks and activities that support the delivery of our diversity and inclusion action plan. Your other responsibilities will be many and varied, and include ensuring the workload is effectively prioritised and managed, and all relevant policies and processes are followed and SLAs are met. You'll maintain records and data in relevant databases, ensure data integrity and accurate reporting, and ensure proposals and recommendations are compliant with current legislation and government policies and processes. Use your communication skills to deliver results that make a real difference With previous HR experience, preferably in an operational context managing a caseload, you'll have good knowledge of employment legislation, and an understanding of the principles of data protection. A superb and sympathetic communicator, you'll also possess good administrative and secretarial skills, experience of discipline and dispute resolution, attendance, attendance and risk management, and the ability to analyse, interrogate and evaluate data. A Level 5 CIPD qualification or equivalent experience would be desirable, as would knowledge of civil service HR policies and controls, and an understanding of LEAN processes and principles. Grow your career in the biggest way possible When you join us, you'll be contributing to protecting the nation's interests at home and overseas. How will we help you in return? We offer a competitive salary, 25-30 days' annual leave per year (depending on length of service) and a Civil Service pension. Depending on business need, we can accommodate some hybrid working between the office at least 60% of your working hours and home. While on-site, you'll have access to an on-site gym, nursery, canteen, and we offer interest-free loans on season tickets and bikes to help you get there. Above all else, we can offer your job, bigger. As a HR Employee Relations Advisor, you'll be working on projects that help us protect people, information and assets around the world. Using your skills in a way that just means more. Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting on our website: To find out more about us and what a career with FCDO Services can offer you, please visit: fcdoservicescareers.co.uk Closing date for applications is: Midnight 2nd April 2024 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Hanslope Park based posts attract a Location Allowance of £1,750 per annum. FCDO Services are regulated by the Civil Service Commission.
A large scale, high profile business is seeking a Contact Centre Manager to be suited in their head office in Birmingham. If you have previous experience within a Contact Centre where you have managed others, then this role may be perfect for you! This is a full time, permanent position offering up between 50-55k with excellent benefits! The business values skills and hard work, and the main responsibilities would include: - Being able to effectively manage a team of centre advisors and team leaders - Being able to prioritise and undertake questions on both your own workload and others - Being able to identify gaps when needed in team performance, productivity and quality within the team and the ability to close these gaps through coaching, training and performance management - Building and maintaining internal and external client relationships - Acting as a main point of customer contact as well as internal management - Developing and coaching Team Leaders to improve performance as well as conducting team briefings, operational and feedback meetings - Monitoring targets for all operational staff - Managing customer journeys and complaints and coaching employees through challenging calls if needed You will be highly organised, have an ability to multitask and solve problems efficiently, strong leadership experience and a high attention to detail! It is essential for you to have operation experience of managing 50 employees within the contact centre, strong undertaking with Microsoft Office programmes including Excel and have client facing experience. If you feel as though you would be suited, please apply below! If you have any queries about the role contact Katie on . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data. Katie Bard is acting as an employment agency.
Mar 27, 2024
Full time
A large scale, high profile business is seeking a Contact Centre Manager to be suited in their head office in Birmingham. If you have previous experience within a Contact Centre where you have managed others, then this role may be perfect for you! This is a full time, permanent position offering up between 50-55k with excellent benefits! The business values skills and hard work, and the main responsibilities would include: - Being able to effectively manage a team of centre advisors and team leaders - Being able to prioritise and undertake questions on both your own workload and others - Being able to identify gaps when needed in team performance, productivity and quality within the team and the ability to close these gaps through coaching, training and performance management - Building and maintaining internal and external client relationships - Acting as a main point of customer contact as well as internal management - Developing and coaching Team Leaders to improve performance as well as conducting team briefings, operational and feedback meetings - Monitoring targets for all operational staff - Managing customer journeys and complaints and coaching employees through challenging calls if needed You will be highly organised, have an ability to multitask and solve problems efficiently, strong leadership experience and a high attention to detail! It is essential for you to have operation experience of managing 50 employees within the contact centre, strong undertaking with Microsoft Office programmes including Excel and have client facing experience. If you feel as though you would be suited, please apply below! If you have any queries about the role contact Katie on . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data. Katie Bard is acting as an employment agency.
We have an exciting opportunity for a confident HR Advisor to join a successful, growing business in Weybridge. This is a hybrid role with 2 days a week in the office and 3 days a week working from home. Working closely with the HR Manager within a HR team of 5, this is a generalist role where you will provide HR advice and support to all employees on a broad range of people related matters. Key responsibilities will include: First point of contact for employee questions regarding policies, procedures etc Assist HR Manager in managing employee relations issues including disciplinary and grievance processes, sickness & absence, performance management, organisational change and more Assist with TUPE processes and undertake consultations with employees Provide advice and guidance on pay and reward structures and facilitate job evaluation processes where appropriate Support performance management and reward activities Support with Learning & Development including coordinating regular legislation update training and soft skills training Prepare reports for management when requested using HR metrics Benefits administration including new joiners, leavers, updates, employee queries Conduct probation and exit interviews, prepare a summary of feedback, help make and action recommendations for continuous improvements Assisting with HR projects as required This is a great company to work for - they have a really team focused approach and a culture of open communication, and they have exciting plans for growth. This is a newly created role as part of their expansion. There is a real focus on best practice and continuous improvement and we are looking for someone who will relish the opportunity to deliver a high quality HR service and to be involved in all aspects of HR. The successful candidate will: Have previous Generalist HR experience Be CIPD qualified to level 5 or possess equivalent experience Be passionate about delivering an outstanding service In return for your skills this company is offering a competitive salary of up to 38k plus excellent benefits including: Hybrid working 25 days holiday plus Bank Holidays (increasing with service to 30 days) Generous pension contribution Free financial advice service Employee Assistance programme including access to virtual GP Life insurance Private healthcare Private dental Income protection Free annual eye test and contribution to cost of glasses Cycle to work scheme Interest free season ticket loan Long service awards and employee recognition awards And more! For more information please apply now! Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Mar 27, 2024
Full time
We have an exciting opportunity for a confident HR Advisor to join a successful, growing business in Weybridge. This is a hybrid role with 2 days a week in the office and 3 days a week working from home. Working closely with the HR Manager within a HR team of 5, this is a generalist role where you will provide HR advice and support to all employees on a broad range of people related matters. Key responsibilities will include: First point of contact for employee questions regarding policies, procedures etc Assist HR Manager in managing employee relations issues including disciplinary and grievance processes, sickness & absence, performance management, organisational change and more Assist with TUPE processes and undertake consultations with employees Provide advice and guidance on pay and reward structures and facilitate job evaluation processes where appropriate Support performance management and reward activities Support with Learning & Development including coordinating regular legislation update training and soft skills training Prepare reports for management when requested using HR metrics Benefits administration including new joiners, leavers, updates, employee queries Conduct probation and exit interviews, prepare a summary of feedback, help make and action recommendations for continuous improvements Assisting with HR projects as required This is a great company to work for - they have a really team focused approach and a culture of open communication, and they have exciting plans for growth. This is a newly created role as part of their expansion. There is a real focus on best practice and continuous improvement and we are looking for someone who will relish the opportunity to deliver a high quality HR service and to be involved in all aspects of HR. The successful candidate will: Have previous Generalist HR experience Be CIPD qualified to level 5 or possess equivalent experience Be passionate about delivering an outstanding service In return for your skills this company is offering a competitive salary of up to 38k plus excellent benefits including: Hybrid working 25 days holiday plus Bank Holidays (increasing with service to 30 days) Generous pension contribution Free financial advice service Employee Assistance programme including access to virtual GP Life insurance Private healthcare Private dental Income protection Free annual eye test and contribution to cost of glasses Cycle to work scheme Interest free season ticket loan Long service awards and employee recognition awards And more! For more information please apply now! Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
We are seeking a senior HSQ&E Advisor to join our team. The role will be based either at our office in Dartford, Kent or at our Head Office in Forest Row, with Hybrid working available. The majority of our workload is based in the Kent and South East London areas, however, we are happy to consider applications from candidates applying from further afield who are happy to combine travel with some home working. Rydon has established a strong reputation for the quality within our maintenance and new-build sectors. For over 40 years, we've recruited talented and innovative people to build award winning developments as well as maintain homes, hospitals and other healthcare buildings. Rydon Maintenance has successfully been providing a range of hard facilities management and property maintenance services to a variety of clients, predominantly in the housing and healthcare sectors. Our experience has taken us across a variety of sensitive healthcare environments, including specialist mental healthcare facilities, community hospitals and rehabilitation units. We currently provide maintenance services to over 300 buildings for 20 Trusts. Job Purpose We are seeking a Senior HSQ&E Advisor to join the Rydon Group to support our approach to safety, health, environment, and quality. In this role you will be providing support to our specialist Maintenance Business which focusses on providing planned, responsive and preventative maintenance to residential/housing and healthcare facilities. We take an active approach to promoting safety, health and environmental matters. As such, the role is designed to consistently promote safe ways of working to our teams, whilst championing our commitment to reducing the environmental impact of work undertaken across our portfolio. Key areas of focus include: Carry out site safety audits & inspections, reviewing health and safety issues, addressing and implementing change as required. Promote a positive Health and Safety culture throughout the business and promote Health & Safety best practice, campaigns and innovation. Assist with training staff and suppliers on company best practice and assist with the development and implementation of improvements to our systems and processes. Ensure activities observed are carried out in accordance with the current legislation and industry best practice. Keeping abreast of any changes to legislation, and best practices in our industry sector. Advise and assist in the identification of hazards and the preparation of risk assessments and safety method statements. Assist with investigating HSQ&E Events as requested to identify root causes and contributory factors to prevent recurrence Where appropriate attend meetings with subcontractors and clients demonstrating and reinforcing company Safety procedures. Overall, the role will contribute to the Group's HSQ&E Strategy, ensuring that as the business grows, we continue to apply the same standards. What we can offer you: A competitive starting salary. A car allowance of £4,872 per annum. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more This position is offered on a permanent full time basis. Working hours are 37.5 hours per week, Monday to Friday from 8:30am-5pm. Experience Required The ideal candidate will have previous experience gained as a Health, Safety and Environmental Advisor. This experience will have ideally been gained with a maintenance contractor. The successful candidate will have; Minimum GRAD IOSH NEBOSH General Certificate NVQ Diploma Level 5 in Occupational Health and Safety Practice (or working towards) NEBOSH Fire certificate or similar preferred IEMA Certification or similar preferred Internal auditor qualifications for 9001, 14001 and or 45001 would be advantageous A full UK driving license If your qualifications don't quite match we are open and happy to hear from people with transferable skill sets and a commitment to learning. Rydon is a friendly and people-focused business, and the preferred candidate will have strong people and communication skills, have an eye for detail and a track record of delivering to deadlines with a high degree of accuracy. If you have the above skills and experienced, we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
Mar 27, 2024
Full time
We are seeking a senior HSQ&E Advisor to join our team. The role will be based either at our office in Dartford, Kent or at our Head Office in Forest Row, with Hybrid working available. The majority of our workload is based in the Kent and South East London areas, however, we are happy to consider applications from candidates applying from further afield who are happy to combine travel with some home working. Rydon has established a strong reputation for the quality within our maintenance and new-build sectors. For over 40 years, we've recruited talented and innovative people to build award winning developments as well as maintain homes, hospitals and other healthcare buildings. Rydon Maintenance has successfully been providing a range of hard facilities management and property maintenance services to a variety of clients, predominantly in the housing and healthcare sectors. Our experience has taken us across a variety of sensitive healthcare environments, including specialist mental healthcare facilities, community hospitals and rehabilitation units. We currently provide maintenance services to over 300 buildings for 20 Trusts. Job Purpose We are seeking a Senior HSQ&E Advisor to join the Rydon Group to support our approach to safety, health, environment, and quality. In this role you will be providing support to our specialist Maintenance Business which focusses on providing planned, responsive and preventative maintenance to residential/housing and healthcare facilities. We take an active approach to promoting safety, health and environmental matters. As such, the role is designed to consistently promote safe ways of working to our teams, whilst championing our commitment to reducing the environmental impact of work undertaken across our portfolio. Key areas of focus include: Carry out site safety audits & inspections, reviewing health and safety issues, addressing and implementing change as required. Promote a positive Health and Safety culture throughout the business and promote Health & Safety best practice, campaigns and innovation. Assist with training staff and suppliers on company best practice and assist with the development and implementation of improvements to our systems and processes. Ensure activities observed are carried out in accordance with the current legislation and industry best practice. Keeping abreast of any changes to legislation, and best practices in our industry sector. Advise and assist in the identification of hazards and the preparation of risk assessments and safety method statements. Assist with investigating HSQ&E Events as requested to identify root causes and contributory factors to prevent recurrence Where appropriate attend meetings with subcontractors and clients demonstrating and reinforcing company Safety procedures. Overall, the role will contribute to the Group's HSQ&E Strategy, ensuring that as the business grows, we continue to apply the same standards. What we can offer you: A competitive starting salary. A car allowance of £4,872 per annum. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more This position is offered on a permanent full time basis. Working hours are 37.5 hours per week, Monday to Friday from 8:30am-5pm. Experience Required The ideal candidate will have previous experience gained as a Health, Safety and Environmental Advisor. This experience will have ideally been gained with a maintenance contractor. The successful candidate will have; Minimum GRAD IOSH NEBOSH General Certificate NVQ Diploma Level 5 in Occupational Health and Safety Practice (or working towards) NEBOSH Fire certificate or similar preferred IEMA Certification or similar preferred Internal auditor qualifications for 9001, 14001 and or 45001 would be advantageous A full UK driving license If your qualifications don't quite match we are open and happy to hear from people with transferable skill sets and a commitment to learning. Rydon is a friendly and people-focused business, and the preferred candidate will have strong people and communication skills, have an eye for detail and a track record of delivering to deadlines with a high degree of accuracy. If you have the above skills and experienced, we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
Are you an experienced Administrator? Do you consider yourself to be personable and an asset to a busy team? Are you based in or around Burscough? We have a temporary Customer Service Advisor role available within DS Smith's packaging division. This role is ideal for someone with good IT skills and is approachable, proactive and a multi tasker. Role: Customer Service Advisor Location: DS Smith Packaging, Red Cat Ln, Burscough, Ormskirk L40 0SY (100% office based) Rate: 16.21ph Contract length: 3-6 months Shift Patterns: Mon-Fri, 35 hours per week, 08:45-16:30 with a 45 minute unpaid lunch Start: ASAP Responsibilities: Processing customer orders within agreed timeframes Coordinating artwork preparation with external suppliers Gaining prompt approval to meet production timelines Recovering origination spend through proactive customer invoicing Analysing customer forecasts and forward planning stock replenishment orders Proactively reducing made to order stock residing in the warehouse through daily review and customer liaison Placing purchase orders for non-manufactured products within the DS Smith network Acknowledging customer complaints and reporting dissatisfaction/failures Discussing solutions with customers and following through those actions Building strong relations with the Territory Manager by sharing internal and external information Building strong relations with customers, gaining insight to their business, keeping them informed order status and answering queries Working with the team and other internal colleagues to improve team and cross-departmental relations Essential requirements: Strong verbal and written communication skills Good IT Literacy skills especially with MS Office Previous experience using an in house system Previous experience within a customer facing administrative environment (2+ years) Ability to work on own initiative and multitask in order to meet demands Desirable requirements: Driving licence and use of a car Knowledge and experience within a manufacturing environment Benefits: Advice and editing on your current CV Exclusive online services including restaurant and retail discounts Chance to receive 300 for referring a friend Opportunity for progression into permanent roles 25 days holiday per year, plus bank holidays Subsidised canteen Contributory pension scheme Employee discount platform Employee assistance program Cycle to Work Scheme Digital GP Income protection programme Life assurance scheme Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Mar 27, 2024
Seasonal
Are you an experienced Administrator? Do you consider yourself to be personable and an asset to a busy team? Are you based in or around Burscough? We have a temporary Customer Service Advisor role available within DS Smith's packaging division. This role is ideal for someone with good IT skills and is approachable, proactive and a multi tasker. Role: Customer Service Advisor Location: DS Smith Packaging, Red Cat Ln, Burscough, Ormskirk L40 0SY (100% office based) Rate: 16.21ph Contract length: 3-6 months Shift Patterns: Mon-Fri, 35 hours per week, 08:45-16:30 with a 45 minute unpaid lunch Start: ASAP Responsibilities: Processing customer orders within agreed timeframes Coordinating artwork preparation with external suppliers Gaining prompt approval to meet production timelines Recovering origination spend through proactive customer invoicing Analysing customer forecasts and forward planning stock replenishment orders Proactively reducing made to order stock residing in the warehouse through daily review and customer liaison Placing purchase orders for non-manufactured products within the DS Smith network Acknowledging customer complaints and reporting dissatisfaction/failures Discussing solutions with customers and following through those actions Building strong relations with the Territory Manager by sharing internal and external information Building strong relations with customers, gaining insight to their business, keeping them informed order status and answering queries Working with the team and other internal colleagues to improve team and cross-departmental relations Essential requirements: Strong verbal and written communication skills Good IT Literacy skills especially with MS Office Previous experience using an in house system Previous experience within a customer facing administrative environment (2+ years) Ability to work on own initiative and multitask in order to meet demands Desirable requirements: Driving licence and use of a car Knowledge and experience within a manufacturing environment Benefits: Advice and editing on your current CV Exclusive online services including restaurant and retail discounts Chance to receive 300 for referring a friend Opportunity for progression into permanent roles 25 days holiday per year, plus bank holidays Subsidised canteen Contributory pension scheme Employee discount platform Employee assistance program Cycle to Work Scheme Digital GP Income protection programme Life assurance scheme Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Young Advisor (Local Safeguarding Children Partnership) RBKC609706 Job Summary: Salary range: £15.21 per hour Work location: London Hours per week: Various Contract type: Casual Vetting requirements: Enhanced DBS Check Closing date: 7th April 2024 Interview date: Week Commencing 15th April 2024 About Us: Be the voice of young people in Kensington and Chelsea and Westminster. Do you want to give a voice to other young people in the area? At the Royal Borough of Kensington and Chelsea and City of Westminster, we are putting local people at the heart of the decisions we make. Now, we're looking for young people with experience or understanding of social care to tell us the needs and concerns of the next generation. LSCP Young advisors are young people who will engage other young people to promote their voice in our local area around safeguarding issues that matter. This will be fed back to local services to better inform their plans/delivery. If this matters to you, LSCP Young Advisors could be the role for you! The Role: The Local Safeguarding Children Partnership (LSCP) works to safeguard and promote the welfare of children. As a Young Advisor to the LSCP, you'll assist us to understand and hear the voice of young people in the boroughs of Westminster and Kensington and Chelsea. This is your chance to improve the lives of children, young people and their families - by telling us what they need, what they're worried about and how we can improve our approaches to safeguarding and child protection. You will bring your unique expertise and knowledge about being young to influence the work of the Local Safeguarding Children Partnership. You'll be part of a pool of young consultants providing help and insights on an ad-hoc basis. While the work isn't regular, it's vital. It's also an excellent opportunity to improve life for others while gaining valuable work experience yourself. As a member of the pool, we may ask for your advice on everything from online safety, youth violence, to other risks in the community and exploitation and other safeguarding matters. Your work will help us to make sure the services we offer make a difference to children and young people. You'll also assist us to get children and communities more involved in our work. As part of LSCP's Children and the Community Engagement and Accountability Subgroup, you'll get to collaborate with and advise a range of statutory and voluntary sector agencies and professionals who provide services to children and families. Your responsibilities will include assisting to co-chair subgroup meetings alongside agency leads from the councils, health and the police; acting as a critical friend and trusted person for the council and young people; occasionally helping us produce podcasts, web resources and other materials to promote young people's voices; challenging the LSCP when you think young people's voices could be more central to our activity and reassuring us when you feel they are central enough; helping us complete our annual reports; and meeting with other members of the Partnership by phone, email or in-person as needed. Please refer to the Job Description for more information. About You: Are you aged 16-25? Are you a good communicator and a team player? We're looking for a range of voices to join our pool, so we'd encourage you to apply whatever your background. That said, we're particularly keen to hear from people with lived experience in social care and recent care-leavers. This would be an ideal opportunity for you to use your experiences to shape, improve and change the nature of safeguarding children services in our boroughs. The projects you work on will vary. Whatever you do, you'll need to be comfortable working alongside the police, social services and other voluntary partners. As such, we're looking for young leaders-in-waiting who will push us, champion young people's voices and speak truth to power at regular meetings in person and online. Please apply online explaining how you meet the requirements set out in the person specification and job description. CV's will not be considered for this role. Application process Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted. You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form. Additional information We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. We do not accept speculative CVs from any source. Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings. If you experience difficulties with the recruitment application process, please contact the recruitment team by email:
Mar 27, 2024
Full time
Young Advisor (Local Safeguarding Children Partnership) RBKC609706 Job Summary: Salary range: £15.21 per hour Work location: London Hours per week: Various Contract type: Casual Vetting requirements: Enhanced DBS Check Closing date: 7th April 2024 Interview date: Week Commencing 15th April 2024 About Us: Be the voice of young people in Kensington and Chelsea and Westminster. Do you want to give a voice to other young people in the area? At the Royal Borough of Kensington and Chelsea and City of Westminster, we are putting local people at the heart of the decisions we make. Now, we're looking for young people with experience or understanding of social care to tell us the needs and concerns of the next generation. LSCP Young advisors are young people who will engage other young people to promote their voice in our local area around safeguarding issues that matter. This will be fed back to local services to better inform their plans/delivery. If this matters to you, LSCP Young Advisors could be the role for you! The Role: The Local Safeguarding Children Partnership (LSCP) works to safeguard and promote the welfare of children. As a Young Advisor to the LSCP, you'll assist us to understand and hear the voice of young people in the boroughs of Westminster and Kensington and Chelsea. This is your chance to improve the lives of children, young people and their families - by telling us what they need, what they're worried about and how we can improve our approaches to safeguarding and child protection. You will bring your unique expertise and knowledge about being young to influence the work of the Local Safeguarding Children Partnership. You'll be part of a pool of young consultants providing help and insights on an ad-hoc basis. While the work isn't regular, it's vital. It's also an excellent opportunity to improve life for others while gaining valuable work experience yourself. As a member of the pool, we may ask for your advice on everything from online safety, youth violence, to other risks in the community and exploitation and other safeguarding matters. Your work will help us to make sure the services we offer make a difference to children and young people. You'll also assist us to get children and communities more involved in our work. As part of LSCP's Children and the Community Engagement and Accountability Subgroup, you'll get to collaborate with and advise a range of statutory and voluntary sector agencies and professionals who provide services to children and families. Your responsibilities will include assisting to co-chair subgroup meetings alongside agency leads from the councils, health and the police; acting as a critical friend and trusted person for the council and young people; occasionally helping us produce podcasts, web resources and other materials to promote young people's voices; challenging the LSCP when you think young people's voices could be more central to our activity and reassuring us when you feel they are central enough; helping us complete our annual reports; and meeting with other members of the Partnership by phone, email or in-person as needed. Please refer to the Job Description for more information. About You: Are you aged 16-25? Are you a good communicator and a team player? We're looking for a range of voices to join our pool, so we'd encourage you to apply whatever your background. That said, we're particularly keen to hear from people with lived experience in social care and recent care-leavers. This would be an ideal opportunity for you to use your experiences to shape, improve and change the nature of safeguarding children services in our boroughs. The projects you work on will vary. Whatever you do, you'll need to be comfortable working alongside the police, social services and other voluntary partners. As such, we're looking for young leaders-in-waiting who will push us, champion young people's voices and speak truth to power at regular meetings in person and online. Please apply online explaining how you meet the requirements set out in the person specification and job description. CV's will not be considered for this role. Application process Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted. You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form. Additional information We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. We do not accept speculative CVs from any source. Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings. If you experience difficulties with the recruitment application process, please contact the recruitment team by email:
Opportunity As we grow and evolve as a firm, we need to ensure we have the right internal structure, services, and tools in place to enable us to deliver high value and high-quality work for our clients. There are a number of strategic initiatives and projects in the pipeline focused on reviewing and strengthening our operational functions, and the way we manage our firm, which are only becoming more important as the firm enters a new stage of maturity. Brunswick seeks to appoint a Business Analyst, Group Strategy. The principal objective of this role is work with other members of the Group Strategy team, the People team and wider business stakeholders to help the firm analyse and interpret information and deliver its key strategic objectives. The successful candidate will report to James Geake (Director, Group Strategy), but will also work closely with the Meaghan Ramsey (Chief People Officer) and the global People team. The role will have regular exposure to the firm's wider leadership team functions and efficiency, and ultimately improve performance. The candidate should have a background in consulting and/or an in-house business strategy role, with experience working with businesses to define their strategies, improve operational functions and efficiency, and ultimately improve performance. Our work with Group Strategy This is a new role that sits within the Group Strategy team. Approximately half of the role's time will be on Group Strategy projects, where the successful candidate will play a central role in analysing, coordinating and implementing key initiatives across Brunswick globally. This includes a wide portfolio of strategic work that will shift regularly, as business priorities evolve over time. The other half (approximately) of the role's time will be spent on People projects. As a professional services firm, our People strategy is central to our success and a number of business-critical People initiatives are in flight at all times. This role will help ensure our People-related decision making is informed by the right/best data, helping to deliver the firm's wider strategic ambitions. Key Responsibilities Group Strategy Work with the Group Strategy team to support the firm's leadership in defining and delivering the firm's strategic objectives Provide analytical and research input into key initiatives or in support of specific strategic objectives Support with the identification and implementation of strategic and operational initiatives (for example AI) Support with the creation and roll-out of our strategic plan People Work with the People leadership team to inform and shape the group People strategy and its implementation Create insightful analysis/reports that leverages our people data, helping to identify any key trends and opportunities Provide analytical input and recommendations to support key People initiatives Drive research and analysis activities, such as external benchmarking, as appropriate Knowledge, Skills, and Competencies The successful candidate will be a highly professional, well-rounded individual who possesses strong analytical capabilities, strategic acumen and interpersonal skills. They will have a strong academic pedigree followed by a first-rate career to date. Candidates will have or be: 3 years' minimum professional experience in a business consulting or strategy focussed role Deep analytical experience/capabilities combined with strong strategic insight and advisory experience Strong project management skills and ability to translate broad corporate strategies into clear, specific objectives and actionable plans Highly proficient and self-sufficient in data analysis, insight generation and positioning this for senior leaders Thinks 2-3 years ahead with a keen eye for strategic opportunities, challenges, and outcomes Shows a keen passion and sense of urgency with regard to reaching objectives and a successful outcome Strong problem-solving skills, and ability to think creatively A strong verbal and written communicator with high EQ levels Energetic team player with strong self-motivation and a hands-on, collaborative nature Strong attention to detail with the ability to manage multiple workstreams and multitask in high-pressure situations Experience reviewing performance and driving forward progress on a regular basis to ensure the firm is achieving or surpassing desired results A sense of fun Our Benefits In addition to life assurance, group income protection, and employer pension contribution, we offer: Annual discretionary bonus 25 days' annual leave, excluding bank holidays (plus your Birthday off) Private medical cover and employee assistance programme Family-friendly policies Complimentary artisan coffee, tea and snacks, served by our own barista Daily breakfast in the café Lunch & Learn training sessions Cycle 2 work scheme and season ticket loans Flexible working, including support with your home working environment Eye care, including annual eye tests Regular social, cultural and charitable activities A comprehensive training and development curriculum Give as you Earn Menopause Policy Our Commitment to Diversity, Equity and Inclusion Maintaining and strengthening a diverse workforce and inclusive workplace are pillars of Brunswick's culture and key to our future success. Valuing and supporting every colleague as an individual while helping them reach their full potential is critical to attracting and developing our greatest strength - our people. By embracing our differences and diverse perspectives we create richer experiences within our firm and enhance the quality of the ideas and advice that we deliver to our clients. Brunswick is an equal opportunities employer and our Equal Opportunities Policy is available on request. About Brunswick Group Brunswick is a critical issues firm. We advise the world's leading companies on how to navigate the critical issues they face and engage with their critical stakeholders. Our purpose is to help our clients play their role in the world more successfully. We help the leaders of the world's great value-creating organizations operate successfully across the increasingly complex and fast-changing arenas of finance, politics and society at large. Brunswick is one firm globally, operating as a single profit centre. This allows us to respond seamlessly and effectively to clients' needs wherever they are in the world. Background Founded in London in 1987, Brunswick's global partnership has grown organically to 27 offices in 18 countries. We began as a M&A and financial communications firm and, over time, expanded our capabilities to provide expert advice to our clients on a range of business critical issues. We invested in new offices, sector teams and practice groups including investor engagement; shareholder activism; governance; regulatory and public affairs, including geopolitical; crisis; litigation; social issues including climate change and diversity, equity and inclusion; cybersecurity, data and privacy; employee engagement; digital communications; opinion research and analysis, and; creative services. Our incoming CEO is Henry Timms, based in New York. Our Chairman is Sir Alan Parker, based in London.
Mar 27, 2024
Full time
Opportunity As we grow and evolve as a firm, we need to ensure we have the right internal structure, services, and tools in place to enable us to deliver high value and high-quality work for our clients. There are a number of strategic initiatives and projects in the pipeline focused on reviewing and strengthening our operational functions, and the way we manage our firm, which are only becoming more important as the firm enters a new stage of maturity. Brunswick seeks to appoint a Business Analyst, Group Strategy. The principal objective of this role is work with other members of the Group Strategy team, the People team and wider business stakeholders to help the firm analyse and interpret information and deliver its key strategic objectives. The successful candidate will report to James Geake (Director, Group Strategy), but will also work closely with the Meaghan Ramsey (Chief People Officer) and the global People team. The role will have regular exposure to the firm's wider leadership team functions and efficiency, and ultimately improve performance. The candidate should have a background in consulting and/or an in-house business strategy role, with experience working with businesses to define their strategies, improve operational functions and efficiency, and ultimately improve performance. Our work with Group Strategy This is a new role that sits within the Group Strategy team. Approximately half of the role's time will be on Group Strategy projects, where the successful candidate will play a central role in analysing, coordinating and implementing key initiatives across Brunswick globally. This includes a wide portfolio of strategic work that will shift regularly, as business priorities evolve over time. The other half (approximately) of the role's time will be spent on People projects. As a professional services firm, our People strategy is central to our success and a number of business-critical People initiatives are in flight at all times. This role will help ensure our People-related decision making is informed by the right/best data, helping to deliver the firm's wider strategic ambitions. Key Responsibilities Group Strategy Work with the Group Strategy team to support the firm's leadership in defining and delivering the firm's strategic objectives Provide analytical and research input into key initiatives or in support of specific strategic objectives Support with the identification and implementation of strategic and operational initiatives (for example AI) Support with the creation and roll-out of our strategic plan People Work with the People leadership team to inform and shape the group People strategy and its implementation Create insightful analysis/reports that leverages our people data, helping to identify any key trends and opportunities Provide analytical input and recommendations to support key People initiatives Drive research and analysis activities, such as external benchmarking, as appropriate Knowledge, Skills, and Competencies The successful candidate will be a highly professional, well-rounded individual who possesses strong analytical capabilities, strategic acumen and interpersonal skills. They will have a strong academic pedigree followed by a first-rate career to date. Candidates will have or be: 3 years' minimum professional experience in a business consulting or strategy focussed role Deep analytical experience/capabilities combined with strong strategic insight and advisory experience Strong project management skills and ability to translate broad corporate strategies into clear, specific objectives and actionable plans Highly proficient and self-sufficient in data analysis, insight generation and positioning this for senior leaders Thinks 2-3 years ahead with a keen eye for strategic opportunities, challenges, and outcomes Shows a keen passion and sense of urgency with regard to reaching objectives and a successful outcome Strong problem-solving skills, and ability to think creatively A strong verbal and written communicator with high EQ levels Energetic team player with strong self-motivation and a hands-on, collaborative nature Strong attention to detail with the ability to manage multiple workstreams and multitask in high-pressure situations Experience reviewing performance and driving forward progress on a regular basis to ensure the firm is achieving or surpassing desired results A sense of fun Our Benefits In addition to life assurance, group income protection, and employer pension contribution, we offer: Annual discretionary bonus 25 days' annual leave, excluding bank holidays (plus your Birthday off) Private medical cover and employee assistance programme Family-friendly policies Complimentary artisan coffee, tea and snacks, served by our own barista Daily breakfast in the café Lunch & Learn training sessions Cycle 2 work scheme and season ticket loans Flexible working, including support with your home working environment Eye care, including annual eye tests Regular social, cultural and charitable activities A comprehensive training and development curriculum Give as you Earn Menopause Policy Our Commitment to Diversity, Equity and Inclusion Maintaining and strengthening a diverse workforce and inclusive workplace are pillars of Brunswick's culture and key to our future success. Valuing and supporting every colleague as an individual while helping them reach their full potential is critical to attracting and developing our greatest strength - our people. By embracing our differences and diverse perspectives we create richer experiences within our firm and enhance the quality of the ideas and advice that we deliver to our clients. Brunswick is an equal opportunities employer and our Equal Opportunities Policy is available on request. About Brunswick Group Brunswick is a critical issues firm. We advise the world's leading companies on how to navigate the critical issues they face and engage with their critical stakeholders. Our purpose is to help our clients play their role in the world more successfully. We help the leaders of the world's great value-creating organizations operate successfully across the increasingly complex and fast-changing arenas of finance, politics and society at large. Brunswick is one firm globally, operating as a single profit centre. This allows us to respond seamlessly and effectively to clients' needs wherever they are in the world. Background Founded in London in 1987, Brunswick's global partnership has grown organically to 27 offices in 18 countries. We began as a M&A and financial communications firm and, over time, expanded our capabilities to provide expert advice to our clients on a range of business critical issues. We invested in new offices, sector teams and practice groups including investor engagement; shareholder activism; governance; regulatory and public affairs, including geopolitical; crisis; litigation; social issues including climate change and diversity, equity and inclusion; cybersecurity, data and privacy; employee engagement; digital communications; opinion research and analysis, and; creative services. Our incoming CEO is Henry Timms, based in New York. Our Chairman is Sir Alan Parker, based in London.