Your Company: The talent team at NET Recruit are delighted to be partnering with a growing logistics and cargo business who are searching for an Operations Assistant to join their team located in Camberley area. The company has seen promising levels of success over the last decade and are eagerly looking to the future to continue growing their team. They provide a range of air, courier and road based freight and cargo solutions to their clients, partnering with some of the world's leading suppliers in these areas on behalf of their prestigious clients. As a fundamental part of the business, the Operations Assistant will be responsible for ensuring the smooth running of import and export processes for clients, booking in cargo with airlines and ensuring that all jobs are executed accurately, with the correct documentation. Your Role and Responsibilities While in this position your duties may include but are not limited to: Handling queries that come inbound to the business via the telephone Proactively and carefully making bookings with airlines to meet customer needs Overseeing the imports and exports processes, ensuring that issues are handling appropriately Effectively arranging for collections/deliveries on behalf of customers, ensuring that timelines are explained clearly and suit their needs Liaising with a range of internal and external stakeholders including teams, internal handling agents and external suppliers Ensuring that cargo is tracked appropriately Providing information on job costings Dealing efficiently with customs entries and associated queries Ensuring that all necessary cargos have air waybills (AWBs) as needed and that these hold correct information What you will need to Apply: To be considered for this position, you will need to possess good experience in ideally operations or export/import coordination and/or sales and candidates must have freight forwarding experience as well, of at least a couple of years. Excellent communication skills are paramount to this role, both in verbal form and through written means. Candidates must be organised and proactive in their approach, as well as being diligent in order to make sure that nothing slips through the cracks. Strong IT skills will significantly aid in this role, as well as an aptitude for learning new systems. What you will get in Return: For the successful candidate, the company is offering a starting salary in the region of £28,000 depending on previous experience and the amount of relevant industry experience. To accompany this there will be a rewarding benefits package to include holiday, pension and additional schemes, incentives and rewards. As well as this, the position is outlined to build a promising career for the successful candidate, providing them the opportunity to hone and fine tune their logistics knowledge, which can be transferred to multiple roles in the industry. There will also be ample training opportunities and a growth plan fully supported by management to enable the worker to meet KPIs and progress internally. To enquire further about this position, please reach out to: Elisa Zuk - Talent Acquisition Specialist M: (phone number removed) E: (url removed)
Apr 19, 2024
Full time
Your Company: The talent team at NET Recruit are delighted to be partnering with a growing logistics and cargo business who are searching for an Operations Assistant to join their team located in Camberley area. The company has seen promising levels of success over the last decade and are eagerly looking to the future to continue growing their team. They provide a range of air, courier and road based freight and cargo solutions to their clients, partnering with some of the world's leading suppliers in these areas on behalf of their prestigious clients. As a fundamental part of the business, the Operations Assistant will be responsible for ensuring the smooth running of import and export processes for clients, booking in cargo with airlines and ensuring that all jobs are executed accurately, with the correct documentation. Your Role and Responsibilities While in this position your duties may include but are not limited to: Handling queries that come inbound to the business via the telephone Proactively and carefully making bookings with airlines to meet customer needs Overseeing the imports and exports processes, ensuring that issues are handling appropriately Effectively arranging for collections/deliveries on behalf of customers, ensuring that timelines are explained clearly and suit their needs Liaising with a range of internal and external stakeholders including teams, internal handling agents and external suppliers Ensuring that cargo is tracked appropriately Providing information on job costings Dealing efficiently with customs entries and associated queries Ensuring that all necessary cargos have air waybills (AWBs) as needed and that these hold correct information What you will need to Apply: To be considered for this position, you will need to possess good experience in ideally operations or export/import coordination and/or sales and candidates must have freight forwarding experience as well, of at least a couple of years. Excellent communication skills are paramount to this role, both in verbal form and through written means. Candidates must be organised and proactive in their approach, as well as being diligent in order to make sure that nothing slips through the cracks. Strong IT skills will significantly aid in this role, as well as an aptitude for learning new systems. What you will get in Return: For the successful candidate, the company is offering a starting salary in the region of £28,000 depending on previous experience and the amount of relevant industry experience. To accompany this there will be a rewarding benefits package to include holiday, pension and additional schemes, incentives and rewards. As well as this, the position is outlined to build a promising career for the successful candidate, providing them the opportunity to hone and fine tune their logistics knowledge, which can be transferred to multiple roles in the industry. There will also be ample training opportunities and a growth plan fully supported by management to enable the worker to meet KPIs and progress internally. To enquire further about this position, please reach out to: Elisa Zuk - Talent Acquisition Specialist M: (phone number removed) E: (url removed)
Your Company: The talent team at NET Recruit are delighted to be partnering with a growing logistics and cargo business who are searching for an Operations Assistant to join their team located in Camberley area. The company has seen promising levels of success over the last decade and are eagerly looking to the future to continue growing their team. They provide a range of air, courier and road based freight and cargo solutions to their clients, partnering with some of the world's leading suppliers in these areas on behalf of their prestigious clients.As a fundamental part of the business, the Operations Assistant will be responsible for ensuring the smooth running of import and export processes for clients, booking in cargo with airlines and ensuring that all jobs are executed accurately, with the correct documentation. Your Role and Responsibilities While in this position your duties may include but are not limited to: Handling queries that come inbound to the business via the telephone Proactively and carefully making bookings with airlines to meet customer needs Overseeing the imports and exports processes, ensuring that issues are handling appropriately Effectively arranging for collections/deliveries on behalf of customers, ensuring that timelines are explained clearly and suit their needs Liaising with a range of internal and external stakeholders including teams, internal handling agents and external suppliers Ensuring that cargo is tracked appropriately Providing information on job costings Dealing efficiently with customs entries and associated queries Ensuring that all necessary cargos have air waybills (AWBs) as needed and that these hold correct information What you will need to Apply: To be considered for this position, you will need to possess good experience in ideally operations or export/import coordination and/or sales and candidates must have freight forwarding experience as well, of at least a couple of years. Excellent communication skills are paramount to this role, both in verbal form and through written means. Candidates must be organised and proactive in their approach, as well as being diligent in order to make sure that nothing slips through the cracks. Strong IT skills will significantly aid in this role, as well as an aptitude for learning new systems. What you will get in Return: For the successful candidate, the company is offering a starting salary in the region of £28,000 depending on previous experience and the amount of relevant industry experience. To accompany this there will be a rewarding benefits package to include holiday, pension and additional schemes, incentives and rewards.As well as this, the position is outlined to build a promising career for the successful candidate, providing them the opportunity to hone and fine tune their logistics knowledge, which can be transferred to multiple roles in the industry. There will also be ample training opportunities and a growth plan fully supported by management to enable the worker to meet KPIs and progress internally.To enquire further about this position, please reach out to: Elisa Zuk - Talent Acquisition Specialist M: E:
Apr 19, 2024
Full time
Your Company: The talent team at NET Recruit are delighted to be partnering with a growing logistics and cargo business who are searching for an Operations Assistant to join their team located in Camberley area. The company has seen promising levels of success over the last decade and are eagerly looking to the future to continue growing their team. They provide a range of air, courier and road based freight and cargo solutions to their clients, partnering with some of the world's leading suppliers in these areas on behalf of their prestigious clients.As a fundamental part of the business, the Operations Assistant will be responsible for ensuring the smooth running of import and export processes for clients, booking in cargo with airlines and ensuring that all jobs are executed accurately, with the correct documentation. Your Role and Responsibilities While in this position your duties may include but are not limited to: Handling queries that come inbound to the business via the telephone Proactively and carefully making bookings with airlines to meet customer needs Overseeing the imports and exports processes, ensuring that issues are handling appropriately Effectively arranging for collections/deliveries on behalf of customers, ensuring that timelines are explained clearly and suit their needs Liaising with a range of internal and external stakeholders including teams, internal handling agents and external suppliers Ensuring that cargo is tracked appropriately Providing information on job costings Dealing efficiently with customs entries and associated queries Ensuring that all necessary cargos have air waybills (AWBs) as needed and that these hold correct information What you will need to Apply: To be considered for this position, you will need to possess good experience in ideally operations or export/import coordination and/or sales and candidates must have freight forwarding experience as well, of at least a couple of years. Excellent communication skills are paramount to this role, both in verbal form and through written means. Candidates must be organised and proactive in their approach, as well as being diligent in order to make sure that nothing slips through the cracks. Strong IT skills will significantly aid in this role, as well as an aptitude for learning new systems. What you will get in Return: For the successful candidate, the company is offering a starting salary in the region of £28,000 depending on previous experience and the amount of relevant industry experience. To accompany this there will be a rewarding benefits package to include holiday, pension and additional schemes, incentives and rewards.As well as this, the position is outlined to build a promising career for the successful candidate, providing them the opportunity to hone and fine tune their logistics knowledge, which can be transferred to multiple roles in the industry. There will also be ample training opportunities and a growth plan fully supported by management to enable the worker to meet KPIs and progress internally.To enquire further about this position, please reach out to: Elisa Zuk - Talent Acquisition Specialist M: E:
Logistics Supervisor High profile fashion brand Cheshire / Manchester £35k Zachary Daniels are excited to be once again partnering with an amazing global business who have exciting growth plans. We are seeking a driven and passionate Logistics Supervisor. You will be responsible for managing all orders globally for your allocated category areas from the moment Purchase Orders are confirmed with the vendor, to when the boat/plane/truck leaves. You will ensure the relevant transportation method is booked and all documentation for import is checked, confirmed, and shared with the freight forwarder The ideal candidate will be a head office based logistics specialist who has ideally worked within the fashion or retail industry. The role as Logistics Supervisor: Line management of Logistics executives Monitor, leverage and improve Performance KPI's to maximize service & drive business decisions. Ensure quality, on-time relevant information is in place to ensure transparency and visibility for internal partners. Weekly scheduled call with Imports team to review factory reports for upcoming shipments and ensure bookings are placed and confirmed accordingly. Work collaboratively with Market Place Operations and Logistics Inbound to ensure that freight bookings are prioritised accordingly in relation to customers and clubs. Provide weekly updates on status of bookings to Logistics Inbound sharing relevant packing lists and information. Update, monitor and maintain internal WMS with key data (Air/Sea dates) once purchase orders are shipped. Deliver Customer Service perfection through quick response time via email/phone availability to questions, complaints, and ad-hoc requests, according to our service strategy.Drive continuous process improvement & support operational partners. The ideal Logistics Supervisor candidate will have: Strong verbal and written communication skills Strong analytical and problem-solving skills High level of proficiency with MS Office, including Microsoft Excel spreadsheets/ tableau and digital CRM tools Understanding of Retail, Digital and FMCG/Fashion Industry preferred Understanding of Integrated Business Planning preferred Experience with Odoo ERP system preferred Experience managing direct report(s) Logistics Supervisor package: The salary offered is between £30k - £35k Benefits package - discount 10% bonus Private health care BBBH30370
Apr 16, 2024
Full time
Logistics Supervisor High profile fashion brand Cheshire / Manchester £35k Zachary Daniels are excited to be once again partnering with an amazing global business who have exciting growth plans. We are seeking a driven and passionate Logistics Supervisor. You will be responsible for managing all orders globally for your allocated category areas from the moment Purchase Orders are confirmed with the vendor, to when the boat/plane/truck leaves. You will ensure the relevant transportation method is booked and all documentation for import is checked, confirmed, and shared with the freight forwarder The ideal candidate will be a head office based logistics specialist who has ideally worked within the fashion or retail industry. The role as Logistics Supervisor: Line management of Logistics executives Monitor, leverage and improve Performance KPI's to maximize service & drive business decisions. Ensure quality, on-time relevant information is in place to ensure transparency and visibility for internal partners. Weekly scheduled call with Imports team to review factory reports for upcoming shipments and ensure bookings are placed and confirmed accordingly. Work collaboratively with Market Place Operations and Logistics Inbound to ensure that freight bookings are prioritised accordingly in relation to customers and clubs. Provide weekly updates on status of bookings to Logistics Inbound sharing relevant packing lists and information. Update, monitor and maintain internal WMS with key data (Air/Sea dates) once purchase orders are shipped. Deliver Customer Service perfection through quick response time via email/phone availability to questions, complaints, and ad-hoc requests, according to our service strategy.Drive continuous process improvement & support operational partners. The ideal Logistics Supervisor candidate will have: Strong verbal and written communication skills Strong analytical and problem-solving skills High level of proficiency with MS Office, including Microsoft Excel spreadsheets/ tableau and digital CRM tools Understanding of Retail, Digital and FMCG/Fashion Industry preferred Understanding of Integrated Business Planning preferred Experience with Odoo ERP system preferred Experience managing direct report(s) Logistics Supervisor package: The salary offered is between £30k - £35k Benefits package - discount 10% bonus Private health care BBBH30370
Logistics Executive High profile fashion brand Cheshire / Manchester £35k Zachary Daniels are excited to be once again partnering with an amazing global business who have exciting growth plans. We are seeking a driven and passionate Logistics Executive. You will be responsible for managing all orders globally for Accessories from arrival at the port/airport through customs clearance to delivery at the nominated address. Responsible for providing relevant and accurate data, highlighting risks and opportunities, for internal and external stakeholders of the logistics team. You will communicate with, develop, and maintain positive relationships with Logistics Imports, freight forwarders, purchasing, finance, warehouse partners and Market Place Operations teams through report interpretation, phone and email. The ideal candidate will be a head office based logistics specialist who has ideally worked within the fashion or retail industry. The role as Logistics Executive: Monitor, leverage and improve Performance KPI's to maximize service & drive business decisions. Ensure quality, on-time relevant information is in place to ensure transparency and visibility for internal partners. Weekly scheduled call with freight forwarder to discuss shipments in transit and customs clearance status. Work collaboratively with Market Place Operations and Logistics Imports to ensure that deliveries are prioritised accordingly in relation to customers and clubs. Provide weekly updates on status of deliveries to warehouse partners and Market Place Operations sharing relevant packing lists and information. Inform finance of weekly invoice value of shipments due to arrive at port/airport to allow a cashflow projection for duty and VAT to be made. Update, monitor and maintain internal WMS with key data (PO receipting) once purchase orders are delivered. The ideal Logistics Executive candidate will have: High level of proficiency with MS Office, including Microsoft Excel spreadsheets Strong information seeking skills Detail oriented and self-motivated, with strong organizational skills (multi-tasking) Understanding of Retail, Digital and FMCG/Fashion Industry preferred Understanding of Integrated Business Planning preferred Experience with Odoo ERP system preferred Logistics Executive package: The salary offered is between £26k - £29k Benefits package - discount 10% bonus Private health care BBBH30372
Apr 15, 2024
Full time
Logistics Executive High profile fashion brand Cheshire / Manchester £35k Zachary Daniels are excited to be once again partnering with an amazing global business who have exciting growth plans. We are seeking a driven and passionate Logistics Executive. You will be responsible for managing all orders globally for Accessories from arrival at the port/airport through customs clearance to delivery at the nominated address. Responsible for providing relevant and accurate data, highlighting risks and opportunities, for internal and external stakeholders of the logistics team. You will communicate with, develop, and maintain positive relationships with Logistics Imports, freight forwarders, purchasing, finance, warehouse partners and Market Place Operations teams through report interpretation, phone and email. The ideal candidate will be a head office based logistics specialist who has ideally worked within the fashion or retail industry. The role as Logistics Executive: Monitor, leverage and improve Performance KPI's to maximize service & drive business decisions. Ensure quality, on-time relevant information is in place to ensure transparency and visibility for internal partners. Weekly scheduled call with freight forwarder to discuss shipments in transit and customs clearance status. Work collaboratively with Market Place Operations and Logistics Imports to ensure that deliveries are prioritised accordingly in relation to customers and clubs. Provide weekly updates on status of deliveries to warehouse partners and Market Place Operations sharing relevant packing lists and information. Inform finance of weekly invoice value of shipments due to arrive at port/airport to allow a cashflow projection for duty and VAT to be made. Update, monitor and maintain internal WMS with key data (PO receipting) once purchase orders are delivered. The ideal Logistics Executive candidate will have: High level of proficiency with MS Office, including Microsoft Excel spreadsheets Strong information seeking skills Detail oriented and self-motivated, with strong organizational skills (multi-tasking) Understanding of Retail, Digital and FMCG/Fashion Industry preferred Understanding of Integrated Business Planning preferred Experience with Odoo ERP system preferred Logistics Executive package: The salary offered is between £26k - £29k Benefits package - discount 10% bonus Private health care BBBH30372
Our client is a well-established Freight Forwarding and Logistics specialist with offices throughout the UK. We are now looking for a Sea Freight Imports Operations Clerk to join the team at their Freight Forwarding team at their office in Cannock. Working within a busy Ocean department you will work within a team to receive bookings from Agents, overseas offices and customers alike. To complete all ocean import requirements including customs clearance, booking confirmation to the customer; booking with the shipping lines; NVOCC; raising B/L's and all other processes involved.Your role will involve Receiving bookings from customers / agents. Raising files within the internal software system. Preparation of Sequoia clearances prior to the goods leaving the UK. Speaking to shipping lines / carriers. Checking vessel departures. Maintaining customer spreadsheets where required. Ensuring correct documentation is presented / obtained. Raising invoices to customers / agents. Raising Chamber documentation as and when required Cert of Origin / EUR1 / ATR etc.In order to apply you will have Experience in sea freight Industry Sea freight imports experience Must be able to complete / understand intricacies of sea freight. FCL and LCL Proficient in use of Microsoft Office Package - Word, Excel, Powerpoint, etc. Salary and Benefits Salary £28,000 to £32,000 Circa Starting with 22 days holiday, plus all bank holidays. Hours:0900-17:30 with an hour for lunch 2x salary life insurance 5% Employee Contributory pension scheme Opportunities for career progression
Apr 15, 2024
Full time
Our client is a well-established Freight Forwarding and Logistics specialist with offices throughout the UK. We are now looking for a Sea Freight Imports Operations Clerk to join the team at their Freight Forwarding team at their office in Cannock. Working within a busy Ocean department you will work within a team to receive bookings from Agents, overseas offices and customers alike. To complete all ocean import requirements including customs clearance, booking confirmation to the customer; booking with the shipping lines; NVOCC; raising B/L's and all other processes involved.Your role will involve Receiving bookings from customers / agents. Raising files within the internal software system. Preparation of Sequoia clearances prior to the goods leaving the UK. Speaking to shipping lines / carriers. Checking vessel departures. Maintaining customer spreadsheets where required. Ensuring correct documentation is presented / obtained. Raising invoices to customers / agents. Raising Chamber documentation as and when required Cert of Origin / EUR1 / ATR etc.In order to apply you will have Experience in sea freight Industry Sea freight imports experience Must be able to complete / understand intricacies of sea freight. FCL and LCL Proficient in use of Microsoft Office Package - Word, Excel, Powerpoint, etc. Salary and Benefits Salary £28,000 to £32,000 Circa Starting with 22 days holiday, plus all bank holidays. Hours:0900-17:30 with an hour for lunch 2x salary life insurance 5% Employee Contributory pension scheme Opportunities for career progression
Sea Freight Customer Care Specialist Are you an experienced logistics individual that has Sea Freight expertise? Do you have customer care / account management experience too? Do you have experience of building relationships with customers face to face as well as on the phone / email? A global Freight forwarder (one of the largest in world) are looking to recruit an experienced customer care specialist to be working on site* with a client on an MOD contract. (*mix of site based and working from home) This is a great opportunity to join a company that put a huge emphasis on career development. The purpose of this role is to be directly responsible for communication with your customer, providing a high level of customer service and managing accounts. You will be able to demonstrate your ability to build meaningful relationships with internal and external stakeholders whilst being proactive in everything you do and being a problem solver. To be considered for this role you will have Sea Freight Imports experience and ideally a good working knowledge of UK customs clearance process. Whilst not essential, it would be You are responsible for ensuring that your customers experience is a positive one each time they have an engagement with yourself and the company. Your duties will include: Work as part of a team providing a quality service to your client Build positive relationships with internal and external stakeholders Manage operational files from start to finish Assist customers with shipments, arrivals, clearances, and deliveries Manage all customs activities on this MOD contract Accurately record data Be proactive Manage your diary in a timely fashion As already stated, this company put a huge emphasis on development and career opportunity. For this role hybrid working is an option: 2 or 3 days per week from home and 2 or 3 days per week working on site in Southampton. Salary £25-30K basic + package 23 Days Annual Leave + Bank Holidays (This increases with longevity of service) Private Pension scheme Medical insurance Life insurance High Street / Lifestyle benefits ++ As this is a MOD contract you will be required to successfully complete security checks ++
Dec 09, 2021
Full time
Sea Freight Customer Care Specialist Are you an experienced logistics individual that has Sea Freight expertise? Do you have customer care / account management experience too? Do you have experience of building relationships with customers face to face as well as on the phone / email? A global Freight forwarder (one of the largest in world) are looking to recruit an experienced customer care specialist to be working on site* with a client on an MOD contract. (*mix of site based and working from home) This is a great opportunity to join a company that put a huge emphasis on career development. The purpose of this role is to be directly responsible for communication with your customer, providing a high level of customer service and managing accounts. You will be able to demonstrate your ability to build meaningful relationships with internal and external stakeholders whilst being proactive in everything you do and being a problem solver. To be considered for this role you will have Sea Freight Imports experience and ideally a good working knowledge of UK customs clearance process. Whilst not essential, it would be You are responsible for ensuring that your customers experience is a positive one each time they have an engagement with yourself and the company. Your duties will include: Work as part of a team providing a quality service to your client Build positive relationships with internal and external stakeholders Manage operational files from start to finish Assist customers with shipments, arrivals, clearances, and deliveries Manage all customs activities on this MOD contract Accurately record data Be proactive Manage your diary in a timely fashion As already stated, this company put a huge emphasis on development and career opportunity. For this role hybrid working is an option: 2 or 3 days per week from home and 2 or 3 days per week working on site in Southampton. Salary £25-30K basic + package 23 Days Annual Leave + Bank Holidays (This increases with longevity of service) Private Pension scheme Medical insurance Life insurance High Street / Lifestyle benefits ++ As this is a MOD contract you will be required to successfully complete security checks ++