Purpose of the Role To manage the various contractors and suppliers engaged to service the recently refurbished Grade II listed building, which is a 70,000 sq ft building containing a large serviced office, a 23 room boutique hotel and restaurant. Main responsibility is to liaise with the various managers and ensure a safe, clean and well maintained environment for staff, guests and visitors. Key Responsibilities General Manage the appointment and ongoing SLA management of contractors provisioning, namely waste management, pest control, maintenance, security, cleaning and landscaping. Oversee the buildings noise strategy Create and manage daily, weekly and monthly contact and communication routines between all operators Management of budgets costs for contracted services to aim for year on year savings. First line of approval on invoices. Regular liaison with manager of clockwise, hotel and restaurant. Reporting to FM team and managing surveyor regularly. Energy monitoring and consumption data recording. Maintenance of site records. Ensure that Compass (Savills database) is up to date and complete at all times. Ensure all Weekly, Monthly and Quarterly checklists are complete and uploaded onto Compass. Ensure that high standards of property presentation are achieved and maintained at all times. Ensure best value is being achieved by analysing, auditing and proposing improvements to the existing property management systems in operation. Evaluate existing contractual relationships, and ensure that the tenants are receiving best value. Create and maintain an effective working relationship with existing suppliers. Ensure and implement best practice whilst ensuring safe working practices are complied with at all times. Ensure appropriate clear communication lines are established and maintained Assist in the preparation and monitoring of the service charge budget Checking and first line approval of supplier and contractor invoices Carry out any other reasonable request of the Property Surveyor and / or regional FM. Safety & Security Ensure compliance with all client and Savills procedures and policies, including health and safety, COSHH and environmental matters. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Promotions/Public Relations Establishing and developing good relations and partnerships with various stakeholders and local agencies, including: Local authority Police Fire Brigade Public transport Providers Adjoining owners Ensure that all promotional activities are carried out with due care and attention to the health and safety and welfare of staff and customers. Establish and develop close working relationships with tenant representatives and manage tenant satisfaction and confidence in Savills service delivery. Quality Assurance Adhere to all quality assurance requirements. Ensure compliance at all times with operational standards. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential Self-motivated, able to work on own initiative. Excellent communication and general inter-personal skills Experience in managing budgets, good strategic vision and a strong commitment to customer service Prior experience of the management of multi let commercial property. Experience in the supervision of contractors. Good understanding of commercial property management. A comprehensive knowledge and understanding of legislative health & safety requirements. Good time management skills able to respond to client/contract deadlines. Able to demonstrate driving for "best in class" service and standards Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. Working Hours - 8am to 5.30 pm with an hour for lunch (unpaid) Salary - £40k to £45k pa Please see our Benefits Booklet for more information.
Mar 29, 2024
Full time
Purpose of the Role To manage the various contractors and suppliers engaged to service the recently refurbished Grade II listed building, which is a 70,000 sq ft building containing a large serviced office, a 23 room boutique hotel and restaurant. Main responsibility is to liaise with the various managers and ensure a safe, clean and well maintained environment for staff, guests and visitors. Key Responsibilities General Manage the appointment and ongoing SLA management of contractors provisioning, namely waste management, pest control, maintenance, security, cleaning and landscaping. Oversee the buildings noise strategy Create and manage daily, weekly and monthly contact and communication routines between all operators Management of budgets costs for contracted services to aim for year on year savings. First line of approval on invoices. Regular liaison with manager of clockwise, hotel and restaurant. Reporting to FM team and managing surveyor regularly. Energy monitoring and consumption data recording. Maintenance of site records. Ensure that Compass (Savills database) is up to date and complete at all times. Ensure all Weekly, Monthly and Quarterly checklists are complete and uploaded onto Compass. Ensure that high standards of property presentation are achieved and maintained at all times. Ensure best value is being achieved by analysing, auditing and proposing improvements to the existing property management systems in operation. Evaluate existing contractual relationships, and ensure that the tenants are receiving best value. Create and maintain an effective working relationship with existing suppliers. Ensure and implement best practice whilst ensuring safe working practices are complied with at all times. Ensure appropriate clear communication lines are established and maintained Assist in the preparation and monitoring of the service charge budget Checking and first line approval of supplier and contractor invoices Carry out any other reasonable request of the Property Surveyor and / or regional FM. Safety & Security Ensure compliance with all client and Savills procedures and policies, including health and safety, COSHH and environmental matters. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Promotions/Public Relations Establishing and developing good relations and partnerships with various stakeholders and local agencies, including: Local authority Police Fire Brigade Public transport Providers Adjoining owners Ensure that all promotional activities are carried out with due care and attention to the health and safety and welfare of staff and customers. Establish and develop close working relationships with tenant representatives and manage tenant satisfaction and confidence in Savills service delivery. Quality Assurance Adhere to all quality assurance requirements. Ensure compliance at all times with operational standards. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential Self-motivated, able to work on own initiative. Excellent communication and general inter-personal skills Experience in managing budgets, good strategic vision and a strong commitment to customer service Prior experience of the management of multi let commercial property. Experience in the supervision of contractors. Good understanding of commercial property management. A comprehensive knowledge and understanding of legislative health & safety requirements. Good time management skills able to respond to client/contract deadlines. Able to demonstrate driving for "best in class" service and standards Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. Working Hours - 8am to 5.30 pm with an hour for lunch (unpaid) Salary - £40k to £45k pa Please see our Benefits Booklet for more information.
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 3 days in 7 for 24 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience (Pro Rata pay over 24 hours/3 days per week) 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 29, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 3 days in 7 for 24 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience (Pro Rata pay over 24 hours/3 days per week) 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 29, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Team Leadership Supporting the Resident Services Manager in the running of the Resident Services Team Assisting with training and development of RSAs on-site Assist with managing the shift patterns of the Resident Services Team Providing shift pattern cover with the team as and when required Confident user of our internal CRM systems, to then support the training of new team members Respond to out-of-hours emergencies as required Undertake other duties from time to time as required. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 29, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Team Leadership Supporting the Resident Services Manager in the running of the Resident Services Team Assisting with training and development of RSAs on-site Assist with managing the shift patterns of the Resident Services Team Providing shift pattern cover with the team as and when required Confident user of our internal CRM systems, to then support the training of new team members Respond to out-of-hours emergencies as required Undertake other duties from time to time as required. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
About the Role Are you looking for a role where you really can make a difference and help people? You do not need experience, what we ask is that you have a passion to learn, with energy and drive to get things done. We will provide you with full training and support you will require to ensure you are a success as a CCTV Operator. At Securitas, you'll be joining a global company with a successful team to protect a variety of clients across the globe. You'll be working with some of the biggest clients in the world such as banks, retailers, corporate offices and big brands, and play a crucial role controlling incidents in a skilled and organised way whilst adhering to escalation procedures. We have an excellent reputation within the industry and our highly trained staff deal with a wide range of alarm and guarding systems, covering security, fire, CCTV, environmental alarms. Job Opportunity The Role: You will be answering a variety of inbound calls from both customers and alarm engineers in our busy control room and dealing with their requests. You will be speaking to customers and their clients over the telephone, and our staff need a friendly but firm telephone manner, with the ability to take control of what can be a sensitive situation. The role requires the use of computers and telephone systems to provide appropriate responses to signals from remote alarm installations and the dispatch of the emergency services when required. Full in-house training and mentoring will be given What you will be doing: Monitoring of remote signalling systems using equipment installed. Ensuring all tasks are carried out efficiently and without errors. Responsible for the provision of appropriate responses to alarm systems and despatch of emergency services. Placing of systems 'in and out of service' in response to alarm engineer's requests. The accurate commissioning of accounts and ensuring all alarm signals are set up to receive the appropriate response. Provision of an answering service for incoming lines and associated business and out of hour's cp-ordination and message handling where appropriate in a timely manner. Assistance / coverage during adverse weather conditions and other emergencies. To provide standby coverage on all days allocated. Essential Skills The Person: Customer Service, call centre or administration experience would be of benefit, but not essential for the right candidate Communicate clearly, professionally, and politely with customers Deal with numerous calls and work well under pressure Be reliable and arrive punctually on a daily basis To be able to pay attention to detail You must be positive and willing to listen and learn Team player and support colleagues Keyboard Skills/Computer literate There is opportunity for progression within the company through a structured training and assessment process, and candidates should reach the higher salary level within the first 12-18 months of employment, although the rate of progress will depend on the individual. Some overtime is available. Other benefits include: 20 days holiday per year Free onsite parking Company Uniform Pension Bi-annual attendance bonus Sick Pay Owing to the nature of the position, it is necessary to carry out security and financial screening of all prospective employees prior to commencement of employment which involves verification of employment and residence.
Mar 28, 2024
Full time
About the Role Are you looking for a role where you really can make a difference and help people? You do not need experience, what we ask is that you have a passion to learn, with energy and drive to get things done. We will provide you with full training and support you will require to ensure you are a success as a CCTV Operator. At Securitas, you'll be joining a global company with a successful team to protect a variety of clients across the globe. You'll be working with some of the biggest clients in the world such as banks, retailers, corporate offices and big brands, and play a crucial role controlling incidents in a skilled and organised way whilst adhering to escalation procedures. We have an excellent reputation within the industry and our highly trained staff deal with a wide range of alarm and guarding systems, covering security, fire, CCTV, environmental alarms. Job Opportunity The Role: You will be answering a variety of inbound calls from both customers and alarm engineers in our busy control room and dealing with their requests. You will be speaking to customers and their clients over the telephone, and our staff need a friendly but firm telephone manner, with the ability to take control of what can be a sensitive situation. The role requires the use of computers and telephone systems to provide appropriate responses to signals from remote alarm installations and the dispatch of the emergency services when required. Full in-house training and mentoring will be given What you will be doing: Monitoring of remote signalling systems using equipment installed. Ensuring all tasks are carried out efficiently and without errors. Responsible for the provision of appropriate responses to alarm systems and despatch of emergency services. Placing of systems 'in and out of service' in response to alarm engineer's requests. The accurate commissioning of accounts and ensuring all alarm signals are set up to receive the appropriate response. Provision of an answering service for incoming lines and associated business and out of hour's cp-ordination and message handling where appropriate in a timely manner. Assistance / coverage during adverse weather conditions and other emergencies. To provide standby coverage on all days allocated. Essential Skills The Person: Customer Service, call centre or administration experience would be of benefit, but not essential for the right candidate Communicate clearly, professionally, and politely with customers Deal with numerous calls and work well under pressure Be reliable and arrive punctually on a daily basis To be able to pay attention to detail You must be positive and willing to listen and learn Team player and support colleagues Keyboard Skills/Computer literate There is opportunity for progression within the company through a structured training and assessment process, and candidates should reach the higher salary level within the first 12-18 months of employment, although the rate of progress will depend on the individual. Some overtime is available. Other benefits include: 20 days holiday per year Free onsite parking Company Uniform Pension Bi-annual attendance bonus Sick Pay Owing to the nature of the position, it is necessary to carry out security and financial screening of all prospective employees prior to commencement of employment which involves verification of employment and residence.
Company A large established manufacturer of bathroom fittings based in Birmingham requires an experienced CNC setter-programmer. Scope of job As a CNC setter/operator you will be responsible for setting and operating several CNC machines across the site. The main priority will be CNC lathes, but ability to also set and operate machining centres will be an advantage. Duties Programming, setting up, and running CNC lathes. Carrying out in-process quality assurance checks, including first off inspection. Carrying out daily / monthly maintenance requirements on machines. Knowledge, qualifications and/or experience required Time served / apprenticeship qualifications preferred, dependent on level of experience. Knowledge of ISO programs and experience with FANUC, Mazatrol or Siemens control systems preferred although not essential - training given to skilled engineers. Ability to operate inspection and measuring equipment, including a CMM. Hours Hours are 7.30am to 3.30pm Monday to Thursday, 7.30am to 12pm on Friday. This is a permanent position that starts immediately.
Mar 28, 2024
Full time
Company A large established manufacturer of bathroom fittings based in Birmingham requires an experienced CNC setter-programmer. Scope of job As a CNC setter/operator you will be responsible for setting and operating several CNC machines across the site. The main priority will be CNC lathes, but ability to also set and operate machining centres will be an advantage. Duties Programming, setting up, and running CNC lathes. Carrying out in-process quality assurance checks, including first off inspection. Carrying out daily / monthly maintenance requirements on machines. Knowledge, qualifications and/or experience required Time served / apprenticeship qualifications preferred, dependent on level of experience. Knowledge of ISO programs and experience with FANUC, Mazatrol or Siemens control systems preferred although not essential - training given to skilled engineers. Ability to operate inspection and measuring equipment, including a CMM. Hours Hours are 7.30am to 3.30pm Monday to Thursday, 7.30am to 12pm on Friday. This is a permanent position that starts immediately.
About the Role The role Are you looking for a role where you really can make a difference and help people? You do not need experience, what we ask is that you have a passion to learn, with energy and drive to get things done. We will provide you with full training and support you will require to ensure you are a success as a CCTV Operator. At Securitas, you'll be joining a global company with a successful team to protect a variety of clients across the globe. You'll be working with some of the biggest clients in the world such as banks, retailers, corporate offices and big brands, and play a crucial role controlling incidents in a skilled and organised way whilst adhering to escalation procedures. We have an excellent reputation within the industry and our highly trained staff deal with a wide range of alarm and guarding systems, covering security, fire, CCTV, environmental alarms. Job Opportunity Location: Wavendon, Milton Keynes MK17 8LX Salary: Starting at £24,500 incrementally increasing to £26,750 after completion training modules. Shifts: 12 Hours on a 4-day rolling period. (4 Days On, 4 Days Off) We operate 24/7, 365 days a year. Day Shift: 6AM to 6PM, Evening Shift: 6PM to 6AM What you will do Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff. Manage mobile alarm call outs and provide solutions in a timely manner. Monitor CCTV and respond to all customer requests relating to their alarm system and escalate issues accordingly. Experience within a control room is preferred but not essential. Answer all calls promptly with a high level of customer service, giving assistance to internal and external customers, including liaising with third parties and contractors, as required. Ensure that all systems/databases are updated in a timely and accurate manner. Provide client reports. Essential Skills What you will need Excellent customer service skills - Able to communicate at all levels. Willingness to learn. Ability to work as part of a team. Attention to detail. Work under periods of pressure. Excellent interpersonal and communication skills, able to listen, to give clear and concise instructions. Decision-making capability. Computer literate - proficient in MS Office, ability to adapt quickly to new systems. Professional in appearance and attitude. Demonstrate a high level of integrity whilst dealing with sensitive and confidential situations. Embody and uphold the Securitas Core Values of Integrity, Vigilance and Helpfulness. A flexible approach to working hours including the requirement for covering of holidays and sickness.
Mar 27, 2024
Full time
About the Role The role Are you looking for a role where you really can make a difference and help people? You do not need experience, what we ask is that you have a passion to learn, with energy and drive to get things done. We will provide you with full training and support you will require to ensure you are a success as a CCTV Operator. At Securitas, you'll be joining a global company with a successful team to protect a variety of clients across the globe. You'll be working with some of the biggest clients in the world such as banks, retailers, corporate offices and big brands, and play a crucial role controlling incidents in a skilled and organised way whilst adhering to escalation procedures. We have an excellent reputation within the industry and our highly trained staff deal with a wide range of alarm and guarding systems, covering security, fire, CCTV, environmental alarms. Job Opportunity Location: Wavendon, Milton Keynes MK17 8LX Salary: Starting at £24,500 incrementally increasing to £26,750 after completion training modules. Shifts: 12 Hours on a 4-day rolling period. (4 Days On, 4 Days Off) We operate 24/7, 365 days a year. Day Shift: 6AM to 6PM, Evening Shift: 6PM to 6AM What you will do Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff. Manage mobile alarm call outs and provide solutions in a timely manner. Monitor CCTV and respond to all customer requests relating to their alarm system and escalate issues accordingly. Experience within a control room is preferred but not essential. Answer all calls promptly with a high level of customer service, giving assistance to internal and external customers, including liaising with third parties and contractors, as required. Ensure that all systems/databases are updated in a timely and accurate manner. Provide client reports. Essential Skills What you will need Excellent customer service skills - Able to communicate at all levels. Willingness to learn. Ability to work as part of a team. Attention to detail. Work under periods of pressure. Excellent interpersonal and communication skills, able to listen, to give clear and concise instructions. Decision-making capability. Computer literate - proficient in MS Office, ability to adapt quickly to new systems. Professional in appearance and attitude. Demonstrate a high level of integrity whilst dealing with sensitive and confidential situations. Embody and uphold the Securitas Core Values of Integrity, Vigilance and Helpfulness. A flexible approach to working hours including the requirement for covering of holidays and sickness.
Security Control Room Operator / CCTV Operator Location: Paisley / located near Glasgow Airport Rate of pay: 11.09 per hour Shift pattern: Days only, 4 on / 4 off: 4 days (Apply online only , 4 off. The role will involve all aspects of control room based duties such as monitoring systems, communicating with staff & emergency services and providing a customer focused control room service. Applicants should meet the following criteria: Good communications skills Current SIA CCTV License holder - essential Good IT skills Responsibilities: Operation of CCTV and alarm receiving systems in a professional manner Monitor ARC equipment Respond to emergency situations in a professional manner Liaise with emergency services when required Produce written incident reports Communicate with the security teams via radio systems Monitor intruder alarm systems Liaise with mobile security teams Providing a high level of customer service at all times Manage access control to sites Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Risk Management
Mar 25, 2024
Full time
Security Control Room Operator / CCTV Operator Location: Paisley / located near Glasgow Airport Rate of pay: 11.09 per hour Shift pattern: Days only, 4 on / 4 off: 4 days (Apply online only , 4 off. The role will involve all aspects of control room based duties such as monitoring systems, communicating with staff & emergency services and providing a customer focused control room service. Applicants should meet the following criteria: Good communications skills Current SIA CCTV License holder - essential Good IT skills Responsibilities: Operation of CCTV and alarm receiving systems in a professional manner Monitor ARC equipment Respond to emergency situations in a professional manner Liaise with emergency services when required Produce written incident reports Communicate with the security teams via radio systems Monitor intruder alarm systems Liaise with mobile security teams Providing a high level of customer service at all times Manage access control to sites Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Risk Management
Security CCTV Control Room Operator Location: Covent Garden, Central London Rate of pay: 12 per hour Shift pattern: 4 days (8am-8pm), 4 off, 4 nights (8pm-8am), 4 off This is a chance to work in the security control room at an iconic location in Covent Garden. Applicants should hold a SIA CCTV license. Essential Criteria: Prior experience working in a control room environment Strong customer service and attention to detail skills Strong IT skills (Word, Outlook & Excel) SIA CCTV LICENSE HOLDER Duties to include: Monitoring and operation of all security and fire systems in the control room. Responding to emergency situations CCTV monitoring Daily Occurrence Log entries Operation of Access Control systems Operation of building management systems Event support Investigating incidents Liaising with the police and Senior Management Problem solving Assisting with last minute requests Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Manned Guarding - Management & Operations Manned Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Electronic Security Risk Management
Mar 25, 2024
Full time
Security CCTV Control Room Operator Location: Covent Garden, Central London Rate of pay: 12 per hour Shift pattern: 4 days (8am-8pm), 4 off, 4 nights (8pm-8am), 4 off This is a chance to work in the security control room at an iconic location in Covent Garden. Applicants should hold a SIA CCTV license. Essential Criteria: Prior experience working in a control room environment Strong customer service and attention to detail skills Strong IT skills (Word, Outlook & Excel) SIA CCTV LICENSE HOLDER Duties to include: Monitoring and operation of all security and fire systems in the control room. Responding to emergency situations CCTV monitoring Daily Occurrence Log entries Operation of Access Control systems Operation of building management systems Event support Investigating incidents Liaising with the police and Senior Management Problem solving Assisting with last minute requests Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Manned Guarding - Management & Operations Manned Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Electronic Security Risk Management
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Team Leadership Supporting the Resident Services Manager in the running of the Resident Services Team Assisting with training and development of RSAs on-site Assist with managing the shift patterns of the Resident Services Team Providing shift pattern cover with the team as and when required Confident user of our internal CRM systems, to then support the training of new team members Respond to out-of-hours emergencies as required Undertake other duties from time to time as required. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 23, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Team Leadership Supporting the Resident Services Manager in the running of the Resident Services Team Assisting with training and development of RSAs on-site Assist with managing the shift patterns of the Resident Services Team Providing shift pattern cover with the team as and when required Confident user of our internal CRM systems, to then support the training of new team members Respond to out-of-hours emergencies as required Undertake other duties from time to time as required. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Production Technician This is an outstanding opportunity to join an established CDMO, that has evolved from a small in-house operation to a sizeable manufacturer serving an international market. Having recently reached a new, exciting milestone, the business has now secured multiple key projects over the coming years and are now investing heavily into the facility and wider infrastructure, to support this delivery moving forwards. As such, the site will continue to expand across all areas in order to ensure that the right team is in place. I am now supporting the operations team hire multiple new Production Technicians / Production Operatives from entry level through to experienced operators. Working across several production areas including dispensing, filling and component preparation you will get the chance to build varied production experience in a GMP setting and, if experienced, contribute your knowledge to the team in order to support the site growth. Theis role will need flexibility to work shift patterns (early and lates) with a 37.5hr working week. There is a significant opportunity to earn overtime. Experience: For entry level: Degree (or equivalent) educated in a Life Sciences subject Strong work ethic with an ability to learn quickly Ability to work to strict processes Comfortable working in a cleanroom setting (wearing scrubs etc.) For experienced operators, should also bring the following: Experienced in a regulated manufacturing setting Pharmaceutical experience is nice to have but other industries will be considered (e.g. food, aerospace etc) Evidenced ability to work to strict regulations and processes To discuss this position further, please apply or contact Mark Bux-Ryan directly. operations, production, technician, operator, quality, control, laboratory, graduate, entry, line, manufacturing, logistics, warehouse, sterile, aseptic, injectables, fill, finish
Mar 22, 2024
Full time
Production Technician This is an outstanding opportunity to join an established CDMO, that has evolved from a small in-house operation to a sizeable manufacturer serving an international market. Having recently reached a new, exciting milestone, the business has now secured multiple key projects over the coming years and are now investing heavily into the facility and wider infrastructure, to support this delivery moving forwards. As such, the site will continue to expand across all areas in order to ensure that the right team is in place. I am now supporting the operations team hire multiple new Production Technicians / Production Operatives from entry level through to experienced operators. Working across several production areas including dispensing, filling and component preparation you will get the chance to build varied production experience in a GMP setting and, if experienced, contribute your knowledge to the team in order to support the site growth. Theis role will need flexibility to work shift patterns (early and lates) with a 37.5hr working week. There is a significant opportunity to earn overtime. Experience: For entry level: Degree (or equivalent) educated in a Life Sciences subject Strong work ethic with an ability to learn quickly Ability to work to strict processes Comfortable working in a cleanroom setting (wearing scrubs etc.) For experienced operators, should also bring the following: Experienced in a regulated manufacturing setting Pharmaceutical experience is nice to have but other industries will be considered (e.g. food, aerospace etc) Evidenced ability to work to strict regulations and processes To discuss this position further, please apply or contact Mark Bux-Ryan directly. operations, production, technician, operator, quality, control, laboratory, graduate, entry, line, manufacturing, logistics, warehouse, sterile, aseptic, injectables, fill, finish
Mouldshop Technician 1 x continental Days and 1 x Nights Salary: Continental days £34000 - £37000, Nights £35000 - £41000 (plus private Medical) Do you want to work for a company where you can develop? What's in it for me? We offer a range of attractive staff benefits including accessible employee forums, comprehensive pension packages, flexible working arrangements, private medical healthcare for all employees and inclusive employment practices. This role will focus on: Working primarily within the clean rooms, where our mould machines are located, this role is responsible for tool changes and machine setting, and ensuring our moulding machines are running at their most efficient production rates to ensure maximum output. Additionally, this role will work closely with Supervisors and Operators to ensure correct and safe use of our machines. Carrying out mould tool changes as required- assisted by Tool Hangers Troubleshoot tooling/machinery defects to conclusion Drive the OEE system via SMED and ensure continuous improvement Drive the OEE system with cycle times, scrap reduction & downtime reduction Ensure first-off products meet the required standard before submitting for Quality Control Organise mould tool repairs, servicing and lot number updates Carry out maintenance activities in all production areas as required Facilitate plant servicing and repair by suppliers' engineers Support production requirements when necessary Provide training to production staff as required Provide continual support to Mouldshop Supervisors and Assembly Team Leaders To be successful in this role, youwill need: Technical experienceof injection moulding mould tool setting, ideally in a medical/ pharmaceuticalenvironment NVQ level 2 IMT qualification or equivalent experience Ability to effectively communicate to a wide range ofcolleagues Knowledge of manufacture to BS EN ISO 9001 and cGMP standards isdesirable Awareness of BS EN ISO 14644 clean room requirements isdesirable As a growing and ambitious organisation with a presence in over60 global locations and across multiple markets, we can offer you the workingenvironment and support needed to be successful. We are committed toachieving workforce diversity and creating an inclusive working environment. Wewelcome all applications irrespective of social and cultural background, age,gender, disability, sexual orientation or religious belief. About Watson Marlow Every day, we help companies across the globe to bemore efficient and sustainable. Watson-Marlow FluidTechnology Group (WMFTG) is the world leader in niche peristaltic pumps andassociated fluid path technologies. Comprising ten established brands, eachwith their area of expertise, but together offering our customers unrivalledsolutions for their pumping and fluid transfer applications. Together with our colleagues across Spirax- Sarco Engineeringplc, we are proud to be a FTSE 100 company.
Sep 22, 2022
Full time
Mouldshop Technician 1 x continental Days and 1 x Nights Salary: Continental days £34000 - £37000, Nights £35000 - £41000 (plus private Medical) Do you want to work for a company where you can develop? What's in it for me? We offer a range of attractive staff benefits including accessible employee forums, comprehensive pension packages, flexible working arrangements, private medical healthcare for all employees and inclusive employment practices. This role will focus on: Working primarily within the clean rooms, where our mould machines are located, this role is responsible for tool changes and machine setting, and ensuring our moulding machines are running at their most efficient production rates to ensure maximum output. Additionally, this role will work closely with Supervisors and Operators to ensure correct and safe use of our machines. Carrying out mould tool changes as required- assisted by Tool Hangers Troubleshoot tooling/machinery defects to conclusion Drive the OEE system via SMED and ensure continuous improvement Drive the OEE system with cycle times, scrap reduction & downtime reduction Ensure first-off products meet the required standard before submitting for Quality Control Organise mould tool repairs, servicing and lot number updates Carry out maintenance activities in all production areas as required Facilitate plant servicing and repair by suppliers' engineers Support production requirements when necessary Provide training to production staff as required Provide continual support to Mouldshop Supervisors and Assembly Team Leaders To be successful in this role, youwill need: Technical experienceof injection moulding mould tool setting, ideally in a medical/ pharmaceuticalenvironment NVQ level 2 IMT qualification or equivalent experience Ability to effectively communicate to a wide range ofcolleagues Knowledge of manufacture to BS EN ISO 9001 and cGMP standards isdesirable Awareness of BS EN ISO 14644 clean room requirements isdesirable As a growing and ambitious organisation with a presence in over60 global locations and across multiple markets, we can offer you the workingenvironment and support needed to be successful. We are committed toachieving workforce diversity and creating an inclusive working environment. Wewelcome all applications irrespective of social and cultural background, age,gender, disability, sexual orientation or religious belief. About Watson Marlow Every day, we help companies across the globe to bemore efficient and sustainable. Watson-Marlow FluidTechnology Group (WMFTG) is the world leader in niche peristaltic pumps andassociated fluid path technologies. Comprising ten established brands, eachwith their area of expertise, but together offering our customers unrivalledsolutions for their pumping and fluid transfer applications. Together with our colleagues across Spirax- Sarco Engineeringplc, we are proud to be a FTSE 100 company.
Reference: SEC/GE/23-02/261/4 Job Title: Security Control Room / CCTV Operator Pay Rate: £10.25 Working Hours: Variable Shift Rota - 06:00 - 18:00, 18:00 - 06:00 - 56 hours per week Location: Bury St Edmunds Would you be interested to join a leading Security business with a reputation for excellence? Atalian Servest is currently recruiting for a Security Control Room / CCTV Operator to join our passionate and driven team in Bury St Edmunds! Your primary responsibilities will include: Monitoring and responding to calls and requests from all Client locations and staff. Monitoring all site CCTV system camera's and alarms and responding as required in line with procedures. Identify any potential security vulnerabilities and escalate accordingly. Ensure that all sites are always secure. Understand the escalation procedures relating to issues or incidents and know when to escalate or deal with locally. Report to the Control Room Supervisor any incident outside of your experience or control and follow all actions and issues as required. Demonstrate an excellent understanding of all systems in use in the Control Room. Carry out daily equipment checks to ensure system serviceability and escalate any faults identified to the appropriate service partner. Receive out of hours calls from the client Helpdesk and escalate as required in line with procedures. Support to security gate operatives by dealing quickly and effectively with all Access Control issues raised and troubleshooting access issues. Compile daily, weekly, monthly reports as required. Produce high quality Reports relating to all Incidents in a timely manner. About You: Experience in CCTV monitoring or Control Room operations (experience from an Emergency Response Control Room is desirable). Computer literate with a variety of software, including Microsoft Office and bespoke software packages. Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines. Ability to accurately follow detailed processes. Strong communication and customer service skills. Ability to build and maintain relationships with a strong teamwork ethic. A positive attitude and ability to deal with pressure professionally. A highly motivated individual. Benefits: Paid Holiday. Employee Referral Scheme. Learning and development opportunities. Supportive working culture and future progression opportunities. Mobile, legal, bicycle, breakdown, and retail discounts. Eye test and glasses reimbursement. Cycle 2 work scheme. How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon! *** STRICTLY NO AGENCIES *** Atalian Servest is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.
Feb 25, 2022
Full time
Reference: SEC/GE/23-02/261/4 Job Title: Security Control Room / CCTV Operator Pay Rate: £10.25 Working Hours: Variable Shift Rota - 06:00 - 18:00, 18:00 - 06:00 - 56 hours per week Location: Bury St Edmunds Would you be interested to join a leading Security business with a reputation for excellence? Atalian Servest is currently recruiting for a Security Control Room / CCTV Operator to join our passionate and driven team in Bury St Edmunds! Your primary responsibilities will include: Monitoring and responding to calls and requests from all Client locations and staff. Monitoring all site CCTV system camera's and alarms and responding as required in line with procedures. Identify any potential security vulnerabilities and escalate accordingly. Ensure that all sites are always secure. Understand the escalation procedures relating to issues or incidents and know when to escalate or deal with locally. Report to the Control Room Supervisor any incident outside of your experience or control and follow all actions and issues as required. Demonstrate an excellent understanding of all systems in use in the Control Room. Carry out daily equipment checks to ensure system serviceability and escalate any faults identified to the appropriate service partner. Receive out of hours calls from the client Helpdesk and escalate as required in line with procedures. Support to security gate operatives by dealing quickly and effectively with all Access Control issues raised and troubleshooting access issues. Compile daily, weekly, monthly reports as required. Produce high quality Reports relating to all Incidents in a timely manner. About You: Experience in CCTV monitoring or Control Room operations (experience from an Emergency Response Control Room is desirable). Computer literate with a variety of software, including Microsoft Office and bespoke software packages. Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines. Ability to accurately follow detailed processes. Strong communication and customer service skills. Ability to build and maintain relationships with a strong teamwork ethic. A positive attitude and ability to deal with pressure professionally. A highly motivated individual. Benefits: Paid Holiday. Employee Referral Scheme. Learning and development opportunities. Supportive working culture and future progression opportunities. Mobile, legal, bicycle, breakdown, and retail discounts. Eye test and glasses reimbursement. Cycle 2 work scheme. How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon! *** STRICTLY NO AGENCIES *** Atalian Servest is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.
Service Support Desk Operator / ReceptionistCountry/Region: GBCity: ChathamJob Title: Service Support Desk Operator / ReceptionistLocation: Chatham, Kent, GB, ME4 4UXCompensation: £19,544 + BenefitsRole Type: Full time / PermanentJob ID: SF40667We have a great opportunity here at Babcock International Service Support Desk Operator / Receptionist to join the team providing service support to authority and other contractors on site.Who we are looking for?We are looking for a resilient individual with good interpersonal and communication skills who has the ability to empathise with the person on the end of the phone and in person, as well as problem solving.What will you be doing?As a Service Support Desk Operator / Receptionist you will play a key role as the first point of contact across the RSME for the initiating and processing of all requests, bookings, complaints, enquiries and faults. You will meet and greet all visitors ensuring that they undertake the appropriate security checks. Notifying the host that their visitors have arrived on site and direct / escort accordingly.Your other duties will include:Carrying out Motor Transport and Accommodation Booking Services Responding to emails.Accurately records and manage complaints, in conjunction with the defined process and to required timescalesAdvising customers of solutions and/or resolutions / delivery timescalesProviding feedback to customers on progress of outstanding calls and cases and advise when solutions and/or delivery timescales are changedIssuing appropriate personal security, car park passes and control security classified keysProviding cover for Reception Centre and mail room escorts where required as per the reception cover rota.The experience you'll bringYou must hold or have ability to obtain SC security clearance.You will ideally come from a customer service/reception background with strong customer service skills.You will demonstrate resilience and empathy as well as problem solving both other the phone and in person.You will also possess good Excel and Microsoft word & outlook skills. (Essential)You will have high attention to detail with ability of working to tight deadlines and prioritise.Flexible and enthusiastic.What a role with Babcock offers?Generous holiday entitlementCompetitive money purchase pension scheme with life assuranceAccess to make a difference for a sustainable environment for futureShare ownership schemeA tailored personal development and training programme.Autonomy. Trusted and empowered to deliver and be your best.We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.About BabcockFor more than a century, Babcock the Aerospace and Defence Company, has been trusted to deliver bespoke, highly-skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within the four market sectors of Marine, Land, Aviation, and Nuclear, underpinned by a deep understanding of technology integration, unique infrastructure, and specialist training.Armed Forces CovenantWe are proud to support the Armed Forces community by honouring the Armed Forces Covenant. Click here to find out more.Application Guidance:All applications should be made online.We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.Please follow the link when you apply to find out more about how COVID-19 is impacting Recruitment and On-boarding for applicants.Closing Date: 17th November 2021#LI-REMOTEJob Segment: Help Desk, Engineer, Nuclear Engineering, Technology, EngineeringApply now
Dec 08, 2021
Full time
Service Support Desk Operator / ReceptionistCountry/Region: GBCity: ChathamJob Title: Service Support Desk Operator / ReceptionistLocation: Chatham, Kent, GB, ME4 4UXCompensation: £19,544 + BenefitsRole Type: Full time / PermanentJob ID: SF40667We have a great opportunity here at Babcock International Service Support Desk Operator / Receptionist to join the team providing service support to authority and other contractors on site.Who we are looking for?We are looking for a resilient individual with good interpersonal and communication skills who has the ability to empathise with the person on the end of the phone and in person, as well as problem solving.What will you be doing?As a Service Support Desk Operator / Receptionist you will play a key role as the first point of contact across the RSME for the initiating and processing of all requests, bookings, complaints, enquiries and faults. You will meet and greet all visitors ensuring that they undertake the appropriate security checks. Notifying the host that their visitors have arrived on site and direct / escort accordingly.Your other duties will include:Carrying out Motor Transport and Accommodation Booking Services Responding to emails.Accurately records and manage complaints, in conjunction with the defined process and to required timescalesAdvising customers of solutions and/or resolutions / delivery timescalesProviding feedback to customers on progress of outstanding calls and cases and advise when solutions and/or delivery timescales are changedIssuing appropriate personal security, car park passes and control security classified keysProviding cover for Reception Centre and mail room escorts where required as per the reception cover rota.The experience you'll bringYou must hold or have ability to obtain SC security clearance.You will ideally come from a customer service/reception background with strong customer service skills.You will demonstrate resilience and empathy as well as problem solving both other the phone and in person.You will also possess good Excel and Microsoft word & outlook skills. (Essential)You will have high attention to detail with ability of working to tight deadlines and prioritise.Flexible and enthusiastic.What a role with Babcock offers?Generous holiday entitlementCompetitive money purchase pension scheme with life assuranceAccess to make a difference for a sustainable environment for futureShare ownership schemeA tailored personal development and training programme.Autonomy. Trusted and empowered to deliver and be your best.We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.About BabcockFor more than a century, Babcock the Aerospace and Defence Company, has been trusted to deliver bespoke, highly-skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within the four market sectors of Marine, Land, Aviation, and Nuclear, underpinned by a deep understanding of technology integration, unique infrastructure, and specialist training.Armed Forces CovenantWe are proud to support the Armed Forces community by honouring the Armed Forces Covenant. Click here to find out more.Application Guidance:All applications should be made online.We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.Please follow the link when you apply to find out more about how COVID-19 is impacting Recruitment and On-boarding for applicants.Closing Date: 17th November 2021#LI-REMOTEJob Segment: Help Desk, Engineer, Nuclear Engineering, Technology, EngineeringApply now
Overview Discovery, Inc. is a global leader in real life entertainment, serving a passionate audience of superfans around the world with content that inspires, informs and entertains in 220 countries and territories and 50 languages. Discovery is a platform innovator, reaching viewers on all screens, from linear, free-to-air and pay-TV channels to digital products, streaming services, social & mobile-first content and formats. As Discovery Communications' portfolio continues to grow - around the world and across platforms - the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O builds, implements and maintains the business systems and technology that are critical for delivering Discovery's products, while articulating the long-term technology strategy that will enable Discovery's growing pay-TV, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. From Amsterdam to Singapore and from satellite and broadcast operations to SAP, we are driving Discovery forward on the leading edge of technology. Discovery operates on a worldwide basis to produce & acquire content from thousands of global partners, schedule hundreds of linear TV & online channels, and distribute content to hundreds of affiliates including cable TV, free-to-air broadcast, and online video providers such as Amazon and iTunes. Responsibilities Based in our Chiswick, West London Offices, you will be responsible for the recording and mixing of the live sport events audio broadcast through the London Technology Hub. The facility comprises of Production and Sound Control Rooms, Commentary booths and Multi-Function Rooms which are operatorial 24 hours a day, 365 days a year. Among others, you will be responsible for: The operational activation, adjustment, monitoring and recording of multiple sound sources during live events. Working in partnership with clients to interpret production needs and set up requirements, ensuring all comms and audio feeds are set up and configured to agreed requirements before going live. Working closely with both locally and international production teams, to ensure audio guidelines are followed and all stings and beds are up to date. Requirements Operational experience of managing multiple sound inputs from a variety of locations at one time. A working knowledge of both remote and studio audio broadcast set up Working knowledge of industry standard routing systems and editing software Adaptable and flexible in a challenging, demanding and fast-paced environment Why work for us? You will play a pivotal role, working in a fun, fast paced environment with cutting-edge technology. We value our staff and put people at the centre of everything we do. Consumers, Customers, Partners and Employees. In addition to our excellent benefits package we also have employee-centric offerings such as our on-site medical centre, back-up child & elder care sessions and enhanced family leave. We are proud to be a proactively diverse organisation with a variety of employee groups that we engage with to ensure continuous improvement of our organisation. If you are an experienced sound professional, looking for a challenging role with real business impact, we'd love to hear from you.
Feb 18, 2021
Full time
Overview Discovery, Inc. is a global leader in real life entertainment, serving a passionate audience of superfans around the world with content that inspires, informs and entertains in 220 countries and territories and 50 languages. Discovery is a platform innovator, reaching viewers on all screens, from linear, free-to-air and pay-TV channels to digital products, streaming services, social & mobile-first content and formats. As Discovery Communications' portfolio continues to grow - around the world and across platforms - the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O builds, implements and maintains the business systems and technology that are critical for delivering Discovery's products, while articulating the long-term technology strategy that will enable Discovery's growing pay-TV, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. From Amsterdam to Singapore and from satellite and broadcast operations to SAP, we are driving Discovery forward on the leading edge of technology. Discovery operates on a worldwide basis to produce & acquire content from thousands of global partners, schedule hundreds of linear TV & online channels, and distribute content to hundreds of affiliates including cable TV, free-to-air broadcast, and online video providers such as Amazon and iTunes. Responsibilities Based in our Chiswick, West London Offices, you will be responsible for the recording and mixing of the live sport events audio broadcast through the London Technology Hub. The facility comprises of Production and Sound Control Rooms, Commentary booths and Multi-Function Rooms which are operatorial 24 hours a day, 365 days a year. Among others, you will be responsible for: The operational activation, adjustment, monitoring and recording of multiple sound sources during live events. Working in partnership with clients to interpret production needs and set up requirements, ensuring all comms and audio feeds are set up and configured to agreed requirements before going live. Working closely with both locally and international production teams, to ensure audio guidelines are followed and all stings and beds are up to date. Requirements Operational experience of managing multiple sound inputs from a variety of locations at one time. A working knowledge of both remote and studio audio broadcast set up Working knowledge of industry standard routing systems and editing software Adaptable and flexible in a challenging, demanding and fast-paced environment Why work for us? You will play a pivotal role, working in a fun, fast paced environment with cutting-edge technology. We value our staff and put people at the centre of everything we do. Consumers, Customers, Partners and Employees. In addition to our excellent benefits package we also have employee-centric offerings such as our on-site medical centre, back-up child & elder care sessions and enhanced family leave. We are proud to be a proactively diverse organisation with a variety of employee groups that we engage with to ensure continuous improvement of our organisation. If you are an experienced sound professional, looking for a challenging role with real business impact, we'd love to hear from you.
Overview Discovery, Inc. is a global leader in real life entertainment, serving a passionate audience of superfans around the world with content that inspires, informs and entertains in 220 countries and territories and 50 languages. Discovery is a platform innovator, reaching viewers on all screens, from linear, free-to-air and pay-TV channels to digital products, streaming services, social & mobile-first content and formats. As Discovery Communications' portfolio continues to grow - around the world and across platforms - the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O builds, implements and maintains the business systems and technology that are critical for delivering Discovery's products, while articulating the long-term technology strategy that will enable Discovery's growing pay-TV, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. From Amsterdam to Singapore and from satellite and broadcast operations to SAP, we are driving Discovery forward on the leading edge of technology. Discovery operates on a worldwide basis to produce & acquire content from thousands of global partners, schedule hundreds of linear TV & online channels, and distribute content to hundreds of affiliates including cable TV, free-to-air broadcast, and online video providers such as Amazon and iTunes. Responsibilities Based in our Chiswick, West London Offices, you will be responsible for the recording and mixing of the live sport events audio broadcast through the London Technology Hub. The facility comprises of Production and Sound Control Rooms, Commentary booths and Multi-Function Rooms which are operatorial 24 hours a day, 365 days a year. Among others, you will be responsible for: The operational activation, adjustment, monitoring and recording of multiple sound sources during live events. Working in partnership with clients to interpret production needs and set up requirements, ensuring all comms and audio feeds are set up and configured to agreed requirements before going live. Working closely with both locally and international production teams, to ensure audio guidelines are followed and all stings and beds are up to date. Requirements Operational experience of managing multiple sound inputs from a variety of locations at one time. A working knowledge of both remote and studio audio broadcast set up Working knowledge of industry standard routing systems and editing software Adaptable and flexible in a challenging, demanding and fast-paced environment Why work for us? You will play a pivotal role, working in a fun, fast paced environment with cutting-edge technology. We value our staff and put people at the centre of everything we do. Consumers, Customers, Partners and Employees. In addition to our excellent benefits package we also have employee-centric offerings such as our on-site medical centre, back-up child & elder care sessions and enhanced family leave. We are proud to be a proactively diverse organisation with a variety of employee groups that we engage with to ensure continuous improvement of our organisation. If you are an experienced sound professional, looking for a challenging role with real business impact, we'd love to hear from you.
Feb 08, 2021
Full time
Overview Discovery, Inc. is a global leader in real life entertainment, serving a passionate audience of superfans around the world with content that inspires, informs and entertains in 220 countries and territories and 50 languages. Discovery is a platform innovator, reaching viewers on all screens, from linear, free-to-air and pay-TV channels to digital products, streaming services, social & mobile-first content and formats. As Discovery Communications' portfolio continues to grow - around the world and across platforms - the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O builds, implements and maintains the business systems and technology that are critical for delivering Discovery's products, while articulating the long-term technology strategy that will enable Discovery's growing pay-TV, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. From Amsterdam to Singapore and from satellite and broadcast operations to SAP, we are driving Discovery forward on the leading edge of technology. Discovery operates on a worldwide basis to produce & acquire content from thousands of global partners, schedule hundreds of linear TV & online channels, and distribute content to hundreds of affiliates including cable TV, free-to-air broadcast, and online video providers such as Amazon and iTunes. Responsibilities Based in our Chiswick, West London Offices, you will be responsible for the recording and mixing of the live sport events audio broadcast through the London Technology Hub. The facility comprises of Production and Sound Control Rooms, Commentary booths and Multi-Function Rooms which are operatorial 24 hours a day, 365 days a year. Among others, you will be responsible for: The operational activation, adjustment, monitoring and recording of multiple sound sources during live events. Working in partnership with clients to interpret production needs and set up requirements, ensuring all comms and audio feeds are set up and configured to agreed requirements before going live. Working closely with both locally and international production teams, to ensure audio guidelines are followed and all stings and beds are up to date. Requirements Operational experience of managing multiple sound inputs from a variety of locations at one time. A working knowledge of both remote and studio audio broadcast set up Working knowledge of industry standard routing systems and editing software Adaptable and flexible in a challenging, demanding and fast-paced environment Why work for us? You will play a pivotal role, working in a fun, fast paced environment with cutting-edge technology. We value our staff and put people at the centre of everything we do. Consumers, Customers, Partners and Employees. In addition to our excellent benefits package we also have employee-centric offerings such as our on-site medical centre, back-up child & elder care sessions and enhanced family leave. We are proud to be a proactively diverse organisation with a variety of employee groups that we engage with to ensure continuous improvement of our organisation. If you are an experienced sound professional, looking for a challenging role with real business impact, we'd love to hear from you.