Business Support Officer After a strong period of growth and additional funding, we now have an opportunity for an experienced Business Support Officer to join the team, to provide administrative support to the board and HR and Finance teams. Position: Business Support Officer Location: Leeds Hours: Part-time, 14 hours per week Salary : £27, 413 - £29,673 per annum pro rata Contract: 12 month fixed term contract Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking. Closing Date: 17th May 2024 The Role The purpose of the role is to support the smooth running of the organisation. You will work closely with the CEO, Director of People and Operations, Finance Manager and the Community Centre Coordinator to provide administrative support to the board, carry out bookkeeping duties and support the Director of Operations in their day-to-day duties. Duties and responsibilities include: Governance and SLT Support HR and Finance Administration To train the Administrative Assistant to provide basic administrative support to the Board Ensure good relationships with funders, partners and contractors About You We are looking for someone solid administration support experience including finance, HR and Board support. About the Organisation You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work. You may also have experience in areas such as Finance, HR, Board, Charity, Finance Administrator, HR Administrator, Board Administrator, Governance Administrator, Charity Administrator, Business Support, Business Support Administrator, Business Support Officer, Finance Officer, HR Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Apr 20, 2024
Contractor
Business Support Officer After a strong period of growth and additional funding, we now have an opportunity for an experienced Business Support Officer to join the team, to provide administrative support to the board and HR and Finance teams. Position: Business Support Officer Location: Leeds Hours: Part-time, 14 hours per week Salary : £27, 413 - £29,673 per annum pro rata Contract: 12 month fixed term contract Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking. Closing Date: 17th May 2024 The Role The purpose of the role is to support the smooth running of the organisation. You will work closely with the CEO, Director of People and Operations, Finance Manager and the Community Centre Coordinator to provide administrative support to the board, carry out bookkeeping duties and support the Director of Operations in their day-to-day duties. Duties and responsibilities include: Governance and SLT Support HR and Finance Administration To train the Administrative Assistant to provide basic administrative support to the Board Ensure good relationships with funders, partners and contractors About You We are looking for someone solid administration support experience including finance, HR and Board support. About the Organisation You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work. You may also have experience in areas such as Finance, HR, Board, Charity, Finance Administrator, HR Administrator, Board Administrator, Governance Administrator, Charity Administrator, Business Support, Business Support Administrator, Business Support Officer, Finance Officer, HR Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Our client is seeking a Project Coordinator to join their team. This role is an excellent opportunity to join a lovely company that works within the construction sector, they are seeking someone to join their team due to the increased workload. and can offer great training and the chance to grow your skills and experience within an Admin role. J ob Description: Answering the telephone in a prompt, courteous, and professional manner to deal with any queries Assisting with the arranging of planned and reactive maintenance works Liaising with the internal team, subcontractors, and clients to arrange work to be completed Risk assessment and method statement creating (Training provided) Producing Operations and maintenance manuals and completing general office admin duties Maintaining filing systems. Generating orders, sending the orders to the relevant wholesalers, and price comparisons with suppliers Printing drawings For the Project Coordinator role, it would be good to see candidates with: Experience within an admin position with excellent organisational skills Good customer service skills and experience Good typing skills Detail conscious individual Good MS Office skills Someone who has the desire to learn new skills and develop Reliable individual Hours: Monday Friday 8:30 am 4:30 pm with 30 minutes lunch Salary: £ 22,308 Per Annum Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Apr 20, 2024
Full time
Our client is seeking a Project Coordinator to join their team. This role is an excellent opportunity to join a lovely company that works within the construction sector, they are seeking someone to join their team due to the increased workload. and can offer great training and the chance to grow your skills and experience within an Admin role. J ob Description: Answering the telephone in a prompt, courteous, and professional manner to deal with any queries Assisting with the arranging of planned and reactive maintenance works Liaising with the internal team, subcontractors, and clients to arrange work to be completed Risk assessment and method statement creating (Training provided) Producing Operations and maintenance manuals and completing general office admin duties Maintaining filing systems. Generating orders, sending the orders to the relevant wholesalers, and price comparisons with suppliers Printing drawings For the Project Coordinator role, it would be good to see candidates with: Experience within an admin position with excellent organisational skills Good customer service skills and experience Good typing skills Detail conscious individual Good MS Office skills Someone who has the desire to learn new skills and develop Reliable individual Hours: Monday Friday 8:30 am 4:30 pm with 30 minutes lunch Salary: £ 22,308 Per Annum Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Booking Support Assistant The Postal Museum is one of the newest and most exciting museums in London. We opened in 2017 and have already established the museum as a must-visit destination with award winning experiences. Alongside hands-on exhibitions exploring over 500 years of British social and communications history, visitors can experience a subterranean ride through the tunnels of the old Post Office Underground Railway Mail Rail. The museum welcomes over 160,000 visitors and our online content reaches almost a million users a year. We deliver award-winning learning, access and outreach programmes and provide unique experiences including popular Tunnel Walks under the streets of London. The museum also operates a children s play space Sorted popular with young families and schools. Alongside all this we offer one of the most unique venues in London for corporate hire and filming locations. Based: Central London Salary: £24,225 Hours: 35 per week Start date: As soon as the candidate is available April/May Who We Are The Postal Museum tells the story of postal communication and its impact on a global society. We use our collection to explore stories around communication, and to inspire everyone to make richer and more meaningful connections in their lives. Purpose of the Job As a Booking Support Assistant, your role is vital in providing a welcoming and exceptional customer service to visitors contacting us via email, social media or by phone. You will be the first point of contact for bookings at the museum including the schools learning programmes, group bookings, travel trade bookings, birthday parties and general visitor enquiries. The role also includes actively collaborating with other teams in the museum in order to support their activities. As employee of The Postal Museum you will enjoy a wide range of benefits, including but not limited to a cycle to work scheme and interest free season ticket loan. Key Responsibilities and Duties Customer Service To provide the highest level of service for all customers To act as the first point of contact for all incoming phone enquires, online enquiry forms, and emails to The Postal Museum To respond to customers promptly according to the standard operating procedure Handling Phone Calls To provide an efficient switchboard service to all callers; transferring callers to relevant people or departments and answering enquiries To upsell products to customers as appropriate e.g. tours & guidebooks in order to meet service and financial KPls Ticketing To maintain up to date knowledge of ticket types, products, promotions and events actively promoting and looking for opportunities to upsell To provide a high-quality booking service for general admission, groups, travel trade, school's learning programme and birthday parties To maintain and update the bookings schedule on the ticketing software in order to keep service partners informed Interdepartmental Collaboration To pass customer feedback on to relevant departments, working together to find resolutions. To work efficiently and co-operatively with fellow departments to ensure a smooth and complete service provision To support and communicate effectively with colleagues in the Visitor Experience, Learning, Marketing, Collections, Finance and Commercial teams To support the Bookings Coordinators & the Learning team with schools administration. To ensure data is captured and kept in accordance with data protection law and business policies To communicate with the Ticketing and Insight Manager, to feedback any ideas, issues or opportunities. Any other ad-hoc duties relating to Booking Support team, the ticketing system or communication The post-holder is expected to monitor and report on their work as directed by their line manager and adhere to office guidelines on handling, health and safety, lone-working, etc., as advised, taking responsibility as appropriate. Person Specification Experience (Essential criteria) Ability to work in a busy administrative role supporting multi-disciplinary teams Aspiration to deliver excellent customer service Confidence in answering telephone enquiries and responding to customer needs (Desirable criteria) Knowledge of the ticketing system RecreateX or any other ticketing systems Skills/Knowledge/Approach (Essential criteria) Excellent customer service skills and willingness to go the extra mile Strong communication skills; clear and confident both written and verbally Proficient IT skills, including Microsoft Office (Word, Excel, Outlook) Highly organised with administrative skills with a strong attention to detail Person A friendly and positive attitude with the ability to work on own initiative Ability to stay calm under pressure A team player who works well with others but is also happy to work independently Working Conditions The Museum is a 7 day a week operation; the Booking Support Assistant will be expected to work during weekends (currently one Saturday in two), holiday periods and before/after public opening hours as per the needs of the business. Working hours and days will be agreed in advance with the line manager and are subject to change as required. This position will require a basic DBS check which will reveal any unspent convictions. A criminal record may not necessarily be a bar to placement, as any decision will be treated on its merits and individual circumstances subject to the museum's overriding obligations to protect the children and vulnerable adults in its charge, members of the public, the safety of the museum's staff and the Collection. How to apply: Please apply with your CV and a cover letter stating why you feel you would be a good fit for this role and how you meet the essential criteria. Please note that all candidates must be eligible to work in the UK
Apr 20, 2024
Full time
Booking Support Assistant The Postal Museum is one of the newest and most exciting museums in London. We opened in 2017 and have already established the museum as a must-visit destination with award winning experiences. Alongside hands-on exhibitions exploring over 500 years of British social and communications history, visitors can experience a subterranean ride through the tunnels of the old Post Office Underground Railway Mail Rail. The museum welcomes over 160,000 visitors and our online content reaches almost a million users a year. We deliver award-winning learning, access and outreach programmes and provide unique experiences including popular Tunnel Walks under the streets of London. The museum also operates a children s play space Sorted popular with young families and schools. Alongside all this we offer one of the most unique venues in London for corporate hire and filming locations. Based: Central London Salary: £24,225 Hours: 35 per week Start date: As soon as the candidate is available April/May Who We Are The Postal Museum tells the story of postal communication and its impact on a global society. We use our collection to explore stories around communication, and to inspire everyone to make richer and more meaningful connections in their lives. Purpose of the Job As a Booking Support Assistant, your role is vital in providing a welcoming and exceptional customer service to visitors contacting us via email, social media or by phone. You will be the first point of contact for bookings at the museum including the schools learning programmes, group bookings, travel trade bookings, birthday parties and general visitor enquiries. The role also includes actively collaborating with other teams in the museum in order to support their activities. As employee of The Postal Museum you will enjoy a wide range of benefits, including but not limited to a cycle to work scheme and interest free season ticket loan. Key Responsibilities and Duties Customer Service To provide the highest level of service for all customers To act as the first point of contact for all incoming phone enquires, online enquiry forms, and emails to The Postal Museum To respond to customers promptly according to the standard operating procedure Handling Phone Calls To provide an efficient switchboard service to all callers; transferring callers to relevant people or departments and answering enquiries To upsell products to customers as appropriate e.g. tours & guidebooks in order to meet service and financial KPls Ticketing To maintain up to date knowledge of ticket types, products, promotions and events actively promoting and looking for opportunities to upsell To provide a high-quality booking service for general admission, groups, travel trade, school's learning programme and birthday parties To maintain and update the bookings schedule on the ticketing software in order to keep service partners informed Interdepartmental Collaboration To pass customer feedback on to relevant departments, working together to find resolutions. To work efficiently and co-operatively with fellow departments to ensure a smooth and complete service provision To support and communicate effectively with colleagues in the Visitor Experience, Learning, Marketing, Collections, Finance and Commercial teams To support the Bookings Coordinators & the Learning team with schools administration. To ensure data is captured and kept in accordance with data protection law and business policies To communicate with the Ticketing and Insight Manager, to feedback any ideas, issues or opportunities. Any other ad-hoc duties relating to Booking Support team, the ticketing system or communication The post-holder is expected to monitor and report on their work as directed by their line manager and adhere to office guidelines on handling, health and safety, lone-working, etc., as advised, taking responsibility as appropriate. Person Specification Experience (Essential criteria) Ability to work in a busy administrative role supporting multi-disciplinary teams Aspiration to deliver excellent customer service Confidence in answering telephone enquiries and responding to customer needs (Desirable criteria) Knowledge of the ticketing system RecreateX or any other ticketing systems Skills/Knowledge/Approach (Essential criteria) Excellent customer service skills and willingness to go the extra mile Strong communication skills; clear and confident both written and verbally Proficient IT skills, including Microsoft Office (Word, Excel, Outlook) Highly organised with administrative skills with a strong attention to detail Person A friendly and positive attitude with the ability to work on own initiative Ability to stay calm under pressure A team player who works well with others but is also happy to work independently Working Conditions The Museum is a 7 day a week operation; the Booking Support Assistant will be expected to work during weekends (currently one Saturday in two), holiday periods and before/after public opening hours as per the needs of the business. Working hours and days will be agreed in advance with the line manager and are subject to change as required. This position will require a basic DBS check which will reveal any unspent convictions. A criminal record may not necessarily be a bar to placement, as any decision will be treated on its merits and individual circumstances subject to the museum's overriding obligations to protect the children and vulnerable adults in its charge, members of the public, the safety of the museum's staff and the Collection. How to apply: Please apply with your CV and a cover letter stating why you feel you would be a good fit for this role and how you meet the essential criteria. Please note that all candidates must be eligible to work in the UK
Customs Reclaims Coordinator - Colnbrook - Up to 27,000 Our client, who are an international freight forwarder are looking for a Customs Reclaims Coordinator to join their team in Colnbrook, Berkshire. The Customs Reclaims Coordinator will be tasked to ensure that all reclaims are managed and dealt with in a timely mangger Woking Hours: Monday - Friday 8.30am - 5.30pm Salary: 24,000.00 to 27,000.00 per annum, depending on experience. Duties and Responsibilities Ensure that all reclaims are managed and dealt with in a timely manner. Ensure the reclaim spreadsheet is kept up to date and all parties informed of the current reclaims situation as per deadline. Maintain close liaison with Finance to ensure visibility for the business. Help to provide guidance to the customs coordinators on how to process reclaims. Report to the line manager any amendments to customs declarations done by you Ensure all operational activities are completed and followed up correctly in accordance with SOP's and organisational policy. Provide support and holiday coverage as and when required. Liaise with HMRC and assist with maintenance on customs procedures. Look and propose new efficiencies in customs and Customs Claims workflow. Maintain good housekeeping of work area at all times. Assist with REDS (Registered Excise Dealers & Shippers). Report any sales leads (new clients) to the line manager for distribution to the sales team. Implement and improve new efficiencies in customer workflow in conjunction with line manager. Ensure all reports & KPI are generated by given deadlines and handed to line manager. Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly. Create training programs for new starters and existing staff on Customs systems, procedures and Import/Export regulations. Experience required Sound knowledge of the post clearance amendment process essential. Assisting with Import/Export Compliance issues and queries. Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager. To provide support to the Import function where able and dependent upon capacity and to support the Import supervisor where required. Support the Customs manager with any given customs compliance tasks in line with the development plan. Quickly escalate issues and resolve Customs problems. Responsibility of various areas of the Customs process including, Import/Export customs entries, Transit documents, Bond documents, Reds and Customs amendments. Assist with invoice passing and invoicing. Proficient with Microsoft packages especially Ms Excel and other. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Apr 20, 2024
Full time
Customs Reclaims Coordinator - Colnbrook - Up to 27,000 Our client, who are an international freight forwarder are looking for a Customs Reclaims Coordinator to join their team in Colnbrook, Berkshire. The Customs Reclaims Coordinator will be tasked to ensure that all reclaims are managed and dealt with in a timely mangger Woking Hours: Monday - Friday 8.30am - 5.30pm Salary: 24,000.00 to 27,000.00 per annum, depending on experience. Duties and Responsibilities Ensure that all reclaims are managed and dealt with in a timely manner. Ensure the reclaim spreadsheet is kept up to date and all parties informed of the current reclaims situation as per deadline. Maintain close liaison with Finance to ensure visibility for the business. Help to provide guidance to the customs coordinators on how to process reclaims. Report to the line manager any amendments to customs declarations done by you Ensure all operational activities are completed and followed up correctly in accordance with SOP's and organisational policy. Provide support and holiday coverage as and when required. Liaise with HMRC and assist with maintenance on customs procedures. Look and propose new efficiencies in customs and Customs Claims workflow. Maintain good housekeeping of work area at all times. Assist with REDS (Registered Excise Dealers & Shippers). Report any sales leads (new clients) to the line manager for distribution to the sales team. Implement and improve new efficiencies in customer workflow in conjunction with line manager. Ensure all reports & KPI are generated by given deadlines and handed to line manager. Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly. Create training programs for new starters and existing staff on Customs systems, procedures and Import/Export regulations. Experience required Sound knowledge of the post clearance amendment process essential. Assisting with Import/Export Compliance issues and queries. Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager. To provide support to the Import function where able and dependent upon capacity and to support the Import supervisor where required. Support the Customs manager with any given customs compliance tasks in line with the development plan. Quickly escalate issues and resolve Customs problems. Responsibility of various areas of the Customs process including, Import/Export customs entries, Transit documents, Bond documents, Reds and Customs amendments. Assist with invoice passing and invoicing. Proficient with Microsoft packages especially Ms Excel and other. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
A warm and vibrant international school based in Acton, West London is seeking a dynamic individual with strong interpersonal and cultural skills to support their team in admissions and be the parent liaison between the school and parent community. This positon is office based, 35 hours per week. During school holidays the hours are shorter and you can work from home. Prior experience in a similar role will be very advantageous. Main duties include: Monitor the school s Admissions Portal system Open Apply, print and respond to applications in liaison with the Head of Admissions. Responding to all enquiries with appropriate follow-up as necessary Coordinate sequence of review for each new applicant to include Head of Transitions, Special Educational Needs and Disability Coordinator (SENDCo), Head of Multilingualism, Heads of Year, Head of Pastoral, Counsellors and Principals where necessary. Evaluate application contents to ensure proper supporting documentation is received and evaluated by relevant staff. Ensuring proper admissions procedure and correspondence with potential families and that the appropriate school divisions, Head of Multilingualism, SENDCo, Finance and Transportation offices Maintain timely use of the school s Admissions Portal system Assisting the Head of Admissions in providing the Head of Marketing & Enrolment Growth, Community Experience Leader, Principals and Board with admission, inquiry and student admissions data for the school. Ensure good communication and collaboration during the enrolment and onboarding process with the school administrative staff team. Manage the Admissions Workflow process and in collaboration with the Head of Admissions ensure that the relevant teams are up to date and understand the process. Coordinate the onboarding schedule for all new families to ensure a well-managed transition to the school from pre-arrival and throughout the onboarding process. Assist in organising and promoting orientation days. Manage the Transitions Hub to ensure all collateral is collected and up to date and support the cross-departmental messaging of transitions work. Organise and facilitate parent transition workshops in support of the Community Experience and Transitions Leader. Develop and maintain cross-departmental communication of the transition journey of all new students from application, onboarding, school life experience and ultimate departure. Work with the Community Experience and Transitions Leader to reinforce, support and build collaborative relationships throughout the community. Attend all Parent Teacher Association (PTA) meetings and provide link between PTA events and Senior Liaise with Principals to incorporate items of discussion for PTA meeting agendas, presentation of topics of discussion and checking of meeting minutes. Follow-up on items raised through the meetings with relevant staff. Act as a point person between parents and the school for issues raised outside the scope of formal meetings. Person Specification: Previous admissions and parent support experience within education very beneficial Exceptional customer service and organisational skills Ability to learn new internal systems quickly Ability to handle and manage multiple queries and juggle a busy workload Confident, practical and resourceful IT literate Strong eye for detail Benefits include: 20 days annual leave (with an increase to 25 according to years of service) + bank holidays + 3 extra days between Christmas and New Year Pension - 4% own contribution, matched by 4% by employer Subsidised school lunches Cycle to work scheme Staff wellness programme, including free staff activities as part of extracurricular clubs programme Shortlisting this week so please apply today if interested!
Apr 20, 2024
Full time
A warm and vibrant international school based in Acton, West London is seeking a dynamic individual with strong interpersonal and cultural skills to support their team in admissions and be the parent liaison between the school and parent community. This positon is office based, 35 hours per week. During school holidays the hours are shorter and you can work from home. Prior experience in a similar role will be very advantageous. Main duties include: Monitor the school s Admissions Portal system Open Apply, print and respond to applications in liaison with the Head of Admissions. Responding to all enquiries with appropriate follow-up as necessary Coordinate sequence of review for each new applicant to include Head of Transitions, Special Educational Needs and Disability Coordinator (SENDCo), Head of Multilingualism, Heads of Year, Head of Pastoral, Counsellors and Principals where necessary. Evaluate application contents to ensure proper supporting documentation is received and evaluated by relevant staff. Ensuring proper admissions procedure and correspondence with potential families and that the appropriate school divisions, Head of Multilingualism, SENDCo, Finance and Transportation offices Maintain timely use of the school s Admissions Portal system Assisting the Head of Admissions in providing the Head of Marketing & Enrolment Growth, Community Experience Leader, Principals and Board with admission, inquiry and student admissions data for the school. Ensure good communication and collaboration during the enrolment and onboarding process with the school administrative staff team. Manage the Admissions Workflow process and in collaboration with the Head of Admissions ensure that the relevant teams are up to date and understand the process. Coordinate the onboarding schedule for all new families to ensure a well-managed transition to the school from pre-arrival and throughout the onboarding process. Assist in organising and promoting orientation days. Manage the Transitions Hub to ensure all collateral is collected and up to date and support the cross-departmental messaging of transitions work. Organise and facilitate parent transition workshops in support of the Community Experience and Transitions Leader. Develop and maintain cross-departmental communication of the transition journey of all new students from application, onboarding, school life experience and ultimate departure. Work with the Community Experience and Transitions Leader to reinforce, support and build collaborative relationships throughout the community. Attend all Parent Teacher Association (PTA) meetings and provide link between PTA events and Senior Liaise with Principals to incorporate items of discussion for PTA meeting agendas, presentation of topics of discussion and checking of meeting minutes. Follow-up on items raised through the meetings with relevant staff. Act as a point person between parents and the school for issues raised outside the scope of formal meetings. Person Specification: Previous admissions and parent support experience within education very beneficial Exceptional customer service and organisational skills Ability to learn new internal systems quickly Ability to handle and manage multiple queries and juggle a busy workload Confident, practical and resourceful IT literate Strong eye for detail Benefits include: 20 days annual leave (with an increase to 25 according to years of service) + bank holidays + 3 extra days between Christmas and New Year Pension - 4% own contribution, matched by 4% by employer Subsidised school lunches Cycle to work scheme Staff wellness programme, including free staff activities as part of extracurricular clubs programme Shortlisting this week so please apply today if interested!
FRENCH SELECTION UK French speaking Customer Service (Export) Customer Service, Inside sales, Export, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Outbound calls, Fluent in French, French Speaker, France, Sales assistant, coordinator, Distributors, End User Customers Salary: up to 25,000 p.a. + Benefits Location: Bournemouth, Dorset At commutable distance by car from: Bournemouth, Southampton, Lymington, New Forest, Swanage, Poole, Salisbury, Brockenhurst, Dorchester, Ringwood, Totton, Christchurch, Dorset, Hampshire Ref: 788BR VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 788BR Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special invoicing / delivery instructions - Prepare and check Export paperwork. The Candidate: - Fluent in French (written and spoken) - Essential - Previous experience in customer service - Desirable - Proactive, confident and dynamic personality - Logical mindset with good common sense. - Excellent communication skills and a team player - IT literate The Salary: up to 25,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 20, 2024
Full time
FRENCH SELECTION UK French speaking Customer Service (Export) Customer Service, Inside sales, Export, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Outbound calls, Fluent in French, French Speaker, France, Sales assistant, coordinator, Distributors, End User Customers Salary: up to 25,000 p.a. + Benefits Location: Bournemouth, Dorset At commutable distance by car from: Bournemouth, Southampton, Lymington, New Forest, Swanage, Poole, Salisbury, Brockenhurst, Dorchester, Ringwood, Totton, Christchurch, Dorset, Hampshire Ref: 788BR VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 788BR Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special invoicing / delivery instructions - Prepare and check Export paperwork. The Candidate: - Fluent in French (written and spoken) - Essential - Previous experience in customer service - Desirable - Proactive, confident and dynamic personality - Logical mindset with good common sense. - Excellent communication skills and a team player - IT literate The Salary: up to 25,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We do this using our specialised programme looking at placing candidates into gateway project management positions to build the foundation of a project management career. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Apr 20, 2024
Full time
Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We do this using our specialised programme looking at placing candidates into gateway project management positions to build the foundation of a project management career. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Escape Recruitment Services Commercial Division are currently recruiting for a leading Manufacturing company based in the Glasgow area. They have an exceptional opportunity for an experienced Customer Account Lead to join them on a permanent basis. Based within the Customer Service team, you will be responsible for account managing your own client accounts and building strong working relationships, whilst managing the sales order lifecycle throughout. Responsibilities will include: Point of contact for key customer account including conducting account review meetings Building strong relationships with clients Providing quotes including follow up Processing sales orders Maintaining stock levels Point of contact throughout the lifecycle of customer sales orders Liaise with internal departments including sales, manufacturing, procurement, planning, finance etc Produce data, analysis and reports for internal and customer review Deal and resolve any customer issues To be considered for this position, candidates must have the following background and skills: Previous experience of working in a similar Sales Administrator, Coordinator, Account Management or Internal Sales role Experience of working in Manufacturing, Engineering or Supply Chain Able to demonstrate previous experience of managing customer accounts Exceptional customer service and communication skills Excellent planning, organisation and problem solving skills Able to work in a fast paced, team environment
Apr 20, 2024
Full time
Escape Recruitment Services Commercial Division are currently recruiting for a leading Manufacturing company based in the Glasgow area. They have an exceptional opportunity for an experienced Customer Account Lead to join them on a permanent basis. Based within the Customer Service team, you will be responsible for account managing your own client accounts and building strong working relationships, whilst managing the sales order lifecycle throughout. Responsibilities will include: Point of contact for key customer account including conducting account review meetings Building strong relationships with clients Providing quotes including follow up Processing sales orders Maintaining stock levels Point of contact throughout the lifecycle of customer sales orders Liaise with internal departments including sales, manufacturing, procurement, planning, finance etc Produce data, analysis and reports for internal and customer review Deal and resolve any customer issues To be considered for this position, candidates must have the following background and skills: Previous experience of working in a similar Sales Administrator, Coordinator, Account Management or Internal Sales role Experience of working in Manufacturing, Engineering or Supply Chain Able to demonstrate previous experience of managing customer accounts Exceptional customer service and communication skills Excellent planning, organisation and problem solving skills Able to work in a fast paced, team environment
Are you an organised, detail-oriented professional with a knack for customer service? We have an exciting opportunity for a Sales Administrator to join our client's team, a leading player in the steel industry. An attractive annual salary of 24,000 - 26,000. A dynamic role with varied responsibilities. The opportunity to work with a well-established company in the steel industry. The Role: As a Sales Administrator, your role will encompass: Managing and maintaining customer accounts and stock profiles. Handling urgent calls, emails, and messages when sales representatives are unavailable. Resolving customer queries, informing them of delays and arranging new delivery dates. Monitoring schedules to ensure all jobs are produced in time for the customers' required delivery date. Checking orders for correct information and communicating with other departments to resolve any production, transport, quality, or finance queries. Conducting face-to-face customer visits when required. Supporting the sales department with other administrative tasks. Inputting orders, ensuring they are processed according to customer requirements, accurately and in a timely manner. The Candidate: The ideal candidate for the Sales Administrator role should have: Good interpersonal skills and a customer-centric approach. Fluent and effective communication skills, both written and verbal. Proficiency in Microsoft Word, Excel, and Outlook. Good administrative and organisational skills. The Package: The Sales Administrator role comes with an annual salary of 24,000 - 26,000. Further details about the benefits package will be provided during the interview process. If you have experience or interest in roles such as Sales Support Administrator, Customer Service Administrator, Sales Order Processor, Sales Coordinator, or Office Administrator, this Sales Administrator role could be the next step in your career.
Apr 19, 2024
Full time
Are you an organised, detail-oriented professional with a knack for customer service? We have an exciting opportunity for a Sales Administrator to join our client's team, a leading player in the steel industry. An attractive annual salary of 24,000 - 26,000. A dynamic role with varied responsibilities. The opportunity to work with a well-established company in the steel industry. The Role: As a Sales Administrator, your role will encompass: Managing and maintaining customer accounts and stock profiles. Handling urgent calls, emails, and messages when sales representatives are unavailable. Resolving customer queries, informing them of delays and arranging new delivery dates. Monitoring schedules to ensure all jobs are produced in time for the customers' required delivery date. Checking orders for correct information and communicating with other departments to resolve any production, transport, quality, or finance queries. Conducting face-to-face customer visits when required. Supporting the sales department with other administrative tasks. Inputting orders, ensuring they are processed according to customer requirements, accurately and in a timely manner. The Candidate: The ideal candidate for the Sales Administrator role should have: Good interpersonal skills and a customer-centric approach. Fluent and effective communication skills, both written and verbal. Proficiency in Microsoft Word, Excel, and Outlook. Good administrative and organisational skills. The Package: The Sales Administrator role comes with an annual salary of 24,000 - 26,000. Further details about the benefits package will be provided during the interview process. If you have experience or interest in roles such as Sales Support Administrator, Customer Service Administrator, Sales Order Processor, Sales Coordinator, or Office Administrator, this Sales Administrator role could be the next step in your career.
Payroll and Expense Coordinator Redditch Competitive Salary Role Profile As the exclusive recruitment partner for Bunzl Catering group, Cast UK have been instructed to recruit a Payroll and Expense Coordinator for their AGGORA team. AGGORA is a leading provider of catering equipment solutions to the food service industry. They offer a complete portfolio of services, allowing clients to meet all their needs from one trusted provider. As a payroll and expense coordinator you will collate and supply payroll data to the central Bunzl Payroll department. Alongside this you will review and process employee expenses. Responsibilities Processing expenses, timesheets and overtime. Employee payroll and expense inductions. Reviewing and submitting various Tax related documents. Producing reports for management. Credit card administration including expense reviews and the preparation of journals. Finance administration tasks as required. Requirements The ability to work independently and as part of a team. Strong IT skills Good communication skills via Email and Telephone Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit (url removed)
Apr 19, 2024
Full time
Payroll and Expense Coordinator Redditch Competitive Salary Role Profile As the exclusive recruitment partner for Bunzl Catering group, Cast UK have been instructed to recruit a Payroll and Expense Coordinator for their AGGORA team. AGGORA is a leading provider of catering equipment solutions to the food service industry. They offer a complete portfolio of services, allowing clients to meet all their needs from one trusted provider. As a payroll and expense coordinator you will collate and supply payroll data to the central Bunzl Payroll department. Alongside this you will review and process employee expenses. Responsibilities Processing expenses, timesheets and overtime. Employee payroll and expense inductions. Reviewing and submitting various Tax related documents. Producing reports for management. Credit card administration including expense reviews and the preparation of journals. Finance administration tasks as required. Requirements The ability to work independently and as part of a team. Strong IT skills Good communication skills via Email and Telephone Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit (url removed)
A unique opportunity has become available for a capable, confident, and hard-working Administrator to join our client who is an international education program provider on a full time, permanent basis. This is fully office based at their Central Oxford location. Office Administrator / Student & Academic Coordinator Responsibilities As the Student Services Coordinator some of your main duties will include: General administrative support, including welcoming visitors, managing phone enquiries, mail management, data entry and inventory control Diary and meeting management, including booking of events and course activities Maintain filing systems Manage academic records Support faculty meetings Coordinate event and activities logistics Respond to student or faculty queries Ad hoc tasks, including assisting finance administrators Office Administrator / Student & Academic Coordinator Rewards As the Student Services Coordinator you will enjoy working in a collaborative, supportive and passionate environment where no two days will be the same. Some of their key benefits include: 28 days holiday (inclusive of bank holidays) Global health cover Pension Technology and training budgets Gym reimbursement Full induction and thorough in-house training The Company A hugely popular and prestigious international academic environment, with a British twist. Office Administrator / Student & Academic Coordinator Experience This would be a suitable position for someone who has a good understanding and experience of core administrative tasks and has an appetite to learn and be part of a dynamic team and environment. Ideally, you will have a university level degree or equivalent, and possess advanced levels of written and verbal English skills. Strong levels of IT skills are essential, especially MS Office and ideally knowledge of CRM systems would be helpful. A background working in a university or education environment would be highly beneficial, or experience dealing with senior academics/professors/lecturers from studying would play to your advantage. Additionally, this position would suit someone who understands the complexities of working within an international organisation, but has the depth of time management, resilience, and ability to handle a busy workload. This position requires someone who is flexible and happy to attend events and off-site excursions. Location The office location will be based in Central Oxford, 5 days per week. Action Please apply online or send your CV to (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Apr 19, 2024
Full time
A unique opportunity has become available for a capable, confident, and hard-working Administrator to join our client who is an international education program provider on a full time, permanent basis. This is fully office based at their Central Oxford location. Office Administrator / Student & Academic Coordinator Responsibilities As the Student Services Coordinator some of your main duties will include: General administrative support, including welcoming visitors, managing phone enquiries, mail management, data entry and inventory control Diary and meeting management, including booking of events and course activities Maintain filing systems Manage academic records Support faculty meetings Coordinate event and activities logistics Respond to student or faculty queries Ad hoc tasks, including assisting finance administrators Office Administrator / Student & Academic Coordinator Rewards As the Student Services Coordinator you will enjoy working in a collaborative, supportive and passionate environment where no two days will be the same. Some of their key benefits include: 28 days holiday (inclusive of bank holidays) Global health cover Pension Technology and training budgets Gym reimbursement Full induction and thorough in-house training The Company A hugely popular and prestigious international academic environment, with a British twist. Office Administrator / Student & Academic Coordinator Experience This would be a suitable position for someone who has a good understanding and experience of core administrative tasks and has an appetite to learn and be part of a dynamic team and environment. Ideally, you will have a university level degree or equivalent, and possess advanced levels of written and verbal English skills. Strong levels of IT skills are essential, especially MS Office and ideally knowledge of CRM systems would be helpful. A background working in a university or education environment would be highly beneficial, or experience dealing with senior academics/professors/lecturers from studying would play to your advantage. Additionally, this position would suit someone who understands the complexities of working within an international organisation, but has the depth of time management, resilience, and ability to handle a busy workload. This position requires someone who is flexible and happy to attend events and off-site excursions. Location The office location will be based in Central Oxford, 5 days per week. Action Please apply online or send your CV to (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
About the Role Joining our digital support team, you will provide telephone and email support to our customers, managing queries in accordance with our procedures and retaining ownership of the customer query until a resolution has been agreed. Some of the duties will include: Managing queries coming to our shared inbox from a variety of clients including different organisations such as training providers, colleges, public sector institutions etc Answering telephone queries and calling customers back regarding queries previously raised, troubleshooting and helping customers to navigate on our bespoke platforms Speaking to customers regarding systems issues, onboarding new customers, and organising and performing demonstrations and training Working with other internal teams and coordinating their diaries to ensure that a customer query is dealt with on time and by a relevant team Progressing technical tickets We will provide ongoing systems and product training, keeping you up to date on new features and services that will aid you in supporting new customers for onboarding onto a City & Guilds digital product. You will be able to provide advice and guidance on how to use various products and resolving issues as they arise. Using your attention to detail skills, you will check qualifications for inaccuracies, feeding back to internal teams and 3rd parties to provide them with the information in order to build the new qualifications. About You If you have experience in supporting customers we want to hear from you. We are looking for individuals who have a proven ability to establish and grow customer relationships over the telephone, that can strike the right balance between customer and business needs. We pride ourselves on providing an outstanding customer experience so you will need excellent written and verbal communication skills as well as high levels of numeracy and IT skills. We are looking for self-motivated individuals with a can-do attitude who can work under their initiative and are equally committed team players Our Story & Mission The City & Guilds Group is a global leader in skills development. Our purpose is the same today as it has always been, to enable people, organisations and economies to develop their skills for growth. Backed by a Royal Charter, we have more than 135 years of experience in making sure that people can contribute to successful businesses and thriving economies. Today, the Group consists of City & Guilds, ILM, Kineo, Digitalme, The Oxford Group and Gen2. Our businesses provide a broad and imaginative range of products and services that help people achieve their potential through work-based learning. Together, they set the standards for corporate learning, technical training and skills credentialing. Everything we do - from the way we work, our products and services, to our charitable investments - seeks to make a difference to individuals and communities around the world. At The City & Guilds Group our success is driven by the people we work with - our people make us who we are. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible way to accommodate everyone. What we offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays and possibility to purchase more days, Private medical healthcare, Life Assurance, Group Income Protection, enhanced Company Pension and many others voluntary benefits. Employees health and wellbeing is very important to the Group, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances. We also provide access to a Group wide Employee Assistance Programme (EAP). Next steps and how to apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
Apr 19, 2024
Full time
About the Role Joining our digital support team, you will provide telephone and email support to our customers, managing queries in accordance with our procedures and retaining ownership of the customer query until a resolution has been agreed. Some of the duties will include: Managing queries coming to our shared inbox from a variety of clients including different organisations such as training providers, colleges, public sector institutions etc Answering telephone queries and calling customers back regarding queries previously raised, troubleshooting and helping customers to navigate on our bespoke platforms Speaking to customers regarding systems issues, onboarding new customers, and organising and performing demonstrations and training Working with other internal teams and coordinating their diaries to ensure that a customer query is dealt with on time and by a relevant team Progressing technical tickets We will provide ongoing systems and product training, keeping you up to date on new features and services that will aid you in supporting new customers for onboarding onto a City & Guilds digital product. You will be able to provide advice and guidance on how to use various products and resolving issues as they arise. Using your attention to detail skills, you will check qualifications for inaccuracies, feeding back to internal teams and 3rd parties to provide them with the information in order to build the new qualifications. About You If you have experience in supporting customers we want to hear from you. We are looking for individuals who have a proven ability to establish and grow customer relationships over the telephone, that can strike the right balance between customer and business needs. We pride ourselves on providing an outstanding customer experience so you will need excellent written and verbal communication skills as well as high levels of numeracy and IT skills. We are looking for self-motivated individuals with a can-do attitude who can work under their initiative and are equally committed team players Our Story & Mission The City & Guilds Group is a global leader in skills development. Our purpose is the same today as it has always been, to enable people, organisations and economies to develop their skills for growth. Backed by a Royal Charter, we have more than 135 years of experience in making sure that people can contribute to successful businesses and thriving economies. Today, the Group consists of City & Guilds, ILM, Kineo, Digitalme, The Oxford Group and Gen2. Our businesses provide a broad and imaginative range of products and services that help people achieve their potential through work-based learning. Together, they set the standards for corporate learning, technical training and skills credentialing. Everything we do - from the way we work, our products and services, to our charitable investments - seeks to make a difference to individuals and communities around the world. At The City & Guilds Group our success is driven by the people we work with - our people make us who we are. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible way to accommodate everyone. What we offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays and possibility to purchase more days, Private medical healthcare, Life Assurance, Group Income Protection, enhanced Company Pension and many others voluntary benefits. Employees health and wellbeing is very important to the Group, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances. We also provide access to a Group wide Employee Assistance Programme (EAP). Next steps and how to apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
Primary Details Time Type: Full time Worker Type: Employee The opportunity Our UK Distribution team is growing, and we have a newly created role for a Broker Coordinator based out of our Bristol/Birmingham offices on a 12-month fixed-term basis. In this role you will provide efficient and effective, technical, and administrative support to the underwriting and distribution team. This is a great opportunity for the successful individual to define this role and either begin or continue their career within Distribution and Insurance! Your new role Support internal and external customers by managing correspondence, building knowledge of products, servicing inquiries, escalating issues as necessary and maintaining accurate documentation to ensure alignment with department objectives. Produce relevant reports using Salesforce on a regular basis to assist with operational tasks Provide ongoing coordination and support to distribution and underwriting strategies, teams and processes Build and maintain familiarity with products to deliver exceptional service to brokers and other parties Manage correspondence with brokers and other appropriate parties Assist with the production of management information statistics and reports to support the business planning process Develop and maintain effective working relationships with internal and external stakeholders, including colleagues, extended service team, customers, and brokers to be able to work collaboratively and effectively Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun Support QBE values in personal work behaviours, decision-making, contributions, and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives. About you Communicate information in a clear, well-organized, and professional manner Ability to prepare and analyse data Follow established guidelines to focus on details and complete tasks attentively and thoroughly Manage and prioritize competing responsibilities concurrently and effectively Demonstrates interest in enhancing knowledge; seeks opportunities to learn and grow Uses multiple resources to gather and analyse information and uses logic to address work-related issues and problems Adapts and is flexible in a complex changing environment At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. We're happy to talk about flexible working. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;? Employer of the Year 2022Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award? Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year? Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year? We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.?
Apr 19, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The opportunity Our UK Distribution team is growing, and we have a newly created role for a Broker Coordinator based out of our Bristol/Birmingham offices on a 12-month fixed-term basis. In this role you will provide efficient and effective, technical, and administrative support to the underwriting and distribution team. This is a great opportunity for the successful individual to define this role and either begin or continue their career within Distribution and Insurance! Your new role Support internal and external customers by managing correspondence, building knowledge of products, servicing inquiries, escalating issues as necessary and maintaining accurate documentation to ensure alignment with department objectives. Produce relevant reports using Salesforce on a regular basis to assist with operational tasks Provide ongoing coordination and support to distribution and underwriting strategies, teams and processes Build and maintain familiarity with products to deliver exceptional service to brokers and other parties Manage correspondence with brokers and other appropriate parties Assist with the production of management information statistics and reports to support the business planning process Develop and maintain effective working relationships with internal and external stakeholders, including colleagues, extended service team, customers, and brokers to be able to work collaboratively and effectively Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun Support QBE values in personal work behaviours, decision-making, contributions, and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives. About you Communicate information in a clear, well-organized, and professional manner Ability to prepare and analyse data Follow established guidelines to focus on details and complete tasks attentively and thoroughly Manage and prioritize competing responsibilities concurrently and effectively Demonstrates interest in enhancing knowledge; seeks opportunities to learn and grow Uses multiple resources to gather and analyse information and uses logic to address work-related issues and problems Adapts and is flexible in a complex changing environment At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. We're happy to talk about flexible working. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;? Employer of the Year 2022Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award? Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year? Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year? We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.?
Are you a forward thinker with great analytical skills with the ability to identify and resolve data issues? If you have great attention to detail and experience working in data management and have exceptional Excel skills then we want to hear from you! We are looking to recruit a Data Management Coordinator who has a can do and positive attitude to join the team at a company based in Bolton. Offering hybrid working, Tuesday and Wednesday on site in the office and the rest working from home, full kit provided, full time hours Monday to Friday 9am to 5:30pm, on site parking with 25 days holiday plus bank holidays and paying a basic salary of 24000 - 26000 What will you be doing as a Data Management Coordinator? You will be working on a ticketing process where you will be responsible for actioning changes and updates to vendor master data information Ensuring you provide excellent customer service and work to SLA agreements, timescales and deadlines As a Data Management Coordinator you will complete all amendment requests with exceptional accuracy and attention to detail working to data protection policies Assisting with internal and external audits Reconciliation of master data and setting up of new accounts inputting all the vendor information correctly You will be skilled and confidant working on Excel issuing management reports with any information that is required Processing of all data requests, quality checks and cleansing any errors identified As a data management Co-ordinator you will work to strict confidentiality and GDPR policies Implementing ongoing improvements opportunities What skills & experience will you need as a Data Management Co-ordinator? You have worked with master data, coding, finance related data or SLA management roles Are strong and confidant working on Excel producing and running reports Have worked on ERP and Vision systems or have experience working with similar CRMS that hold large amounts of data You have a strong work ethic and are customer focussed Ability to build strong relationships with stakeholders You have exceptional attention to detail and accuracy What will you get in return for your work as a Data Management Co-ordinator? Permanent Contract with immediate start Basic salary up 24000 to 26000 Hybrid working Tuesday and Wednesday onsite and 3 days at home Full kit provided Amazing supportive team environment Working hours 9:00am to 5:30pm On site parking Pension 25 days holiday plus bank holidays To Apply, If this sounds like a role you will LOVE, please send your CV today We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Apr 19, 2024
Full time
Are you a forward thinker with great analytical skills with the ability to identify and resolve data issues? If you have great attention to detail and experience working in data management and have exceptional Excel skills then we want to hear from you! We are looking to recruit a Data Management Coordinator who has a can do and positive attitude to join the team at a company based in Bolton. Offering hybrid working, Tuesday and Wednesday on site in the office and the rest working from home, full kit provided, full time hours Monday to Friday 9am to 5:30pm, on site parking with 25 days holiday plus bank holidays and paying a basic salary of 24000 - 26000 What will you be doing as a Data Management Coordinator? You will be working on a ticketing process where you will be responsible for actioning changes and updates to vendor master data information Ensuring you provide excellent customer service and work to SLA agreements, timescales and deadlines As a Data Management Coordinator you will complete all amendment requests with exceptional accuracy and attention to detail working to data protection policies Assisting with internal and external audits Reconciliation of master data and setting up of new accounts inputting all the vendor information correctly You will be skilled and confidant working on Excel issuing management reports with any information that is required Processing of all data requests, quality checks and cleansing any errors identified As a data management Co-ordinator you will work to strict confidentiality and GDPR policies Implementing ongoing improvements opportunities What skills & experience will you need as a Data Management Co-ordinator? You have worked with master data, coding, finance related data or SLA management roles Are strong and confidant working on Excel producing and running reports Have worked on ERP and Vision systems or have experience working with similar CRMS that hold large amounts of data You have a strong work ethic and are customer focussed Ability to build strong relationships with stakeholders You have exceptional attention to detail and accuracy What will you get in return for your work as a Data Management Co-ordinator? Permanent Contract with immediate start Basic salary up 24000 to 26000 Hybrid working Tuesday and Wednesday onsite and 3 days at home Full kit provided Amazing supportive team environment Working hours 9:00am to 5:30pm On site parking Pension 25 days holiday plus bank holidays To Apply, If this sounds like a role you will LOVE, please send your CV today We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Location: Harrogate Contract Type: Permanent/ Full time Salary: £23,000 - £30,000 (dependent on experience) The Client Services Executive supports our Client Services team in day-to-day administration and customer telephone contact and reports to the Client Services Director. For the Client Services Team, the role supports across different areas as required including customer communication via email and telephone to ensure that all documentation, such as finance documents, proofs of identification, and order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos. The role works closely with the sales team, gaining commercial insight into an online business. Responsibilities: Responding to in-life queries and contract amendment requests Creating Vehicle Orders from internal systems Processing personal identification & finance paperwork Creating Welcome Letters & Driver Letters from internal systems Processing delivery paperwork packs Liaising with customers directly on the telephone and email Supporting the Client Services Team as required Work to and meet Financial Conduct Authority (FCA) Consumer Duty requirements Qualifications and Skills Good written skills Resilient manner in dealing with issues directly with the customer by phone and email Attention to detail, both written and verbal Ability to work under pressure in a fast-moving environment Excellent organizational skills You will be confident with a positive approach Previous experience in an administrative role About Synergy Car Leasing: Synergy Car Leasing is one of the leading automotive finance and credit brokers in the UK, offering vehicle leasing and contract hire to both personal and business clients. Synergy Car Leasing, established in 2006, is one of the leading vehicle leasing providers in the UK. We ve achieved the Feefo 10 Years of Excellence Award, for a decade of best-in-class customer service. We're Feefo 5 Star Rated by our customers. Synergy is the Best Medium Leasing Broker and is highly commended for Customer Service (Apply online only), awarded by the Leasing Broker Federation. A member of the British Vehicle Rental and Leasing Association (BVRLA), Synergy is committed to the highest standards of service, fair terms & transparency. You will be looking for a challenging role where your contribution is recognised and rewarded within a dynamic environment. We want our people to achieve their goals and dreams, believing in a teamwork culture where personal growth and potential are valued. Our well-located office is based in Hornbeam Park, Harrogate (HG2 8RB). You may have experience in the following: Client Relations Administrator, Client Support Coordinator, Client Experience Officer, Customer Service Administrator, Client Care Coordinator, Client Administration Specialist, Client Account Administrator, Client Operations Coordinator, Client Service Administrator, Client Management Coordinator, etc. REF-(Apply online only)
Apr 19, 2024
Full time
Location: Harrogate Contract Type: Permanent/ Full time Salary: £23,000 - £30,000 (dependent on experience) The Client Services Executive supports our Client Services team in day-to-day administration and customer telephone contact and reports to the Client Services Director. For the Client Services Team, the role supports across different areas as required including customer communication via email and telephone to ensure that all documentation, such as finance documents, proofs of identification, and order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos. The role works closely with the sales team, gaining commercial insight into an online business. Responsibilities: Responding to in-life queries and contract amendment requests Creating Vehicle Orders from internal systems Processing personal identification & finance paperwork Creating Welcome Letters & Driver Letters from internal systems Processing delivery paperwork packs Liaising with customers directly on the telephone and email Supporting the Client Services Team as required Work to and meet Financial Conduct Authority (FCA) Consumer Duty requirements Qualifications and Skills Good written skills Resilient manner in dealing with issues directly with the customer by phone and email Attention to detail, both written and verbal Ability to work under pressure in a fast-moving environment Excellent organizational skills You will be confident with a positive approach Previous experience in an administrative role About Synergy Car Leasing: Synergy Car Leasing is one of the leading automotive finance and credit brokers in the UK, offering vehicle leasing and contract hire to both personal and business clients. Synergy Car Leasing, established in 2006, is one of the leading vehicle leasing providers in the UK. We ve achieved the Feefo 10 Years of Excellence Award, for a decade of best-in-class customer service. We're Feefo 5 Star Rated by our customers. Synergy is the Best Medium Leasing Broker and is highly commended for Customer Service (Apply online only), awarded by the Leasing Broker Federation. A member of the British Vehicle Rental and Leasing Association (BVRLA), Synergy is committed to the highest standards of service, fair terms & transparency. You will be looking for a challenging role where your contribution is recognised and rewarded within a dynamic environment. We want our people to achieve their goals and dreams, believing in a teamwork culture where personal growth and potential are valued. Our well-located office is based in Hornbeam Park, Harrogate (HG2 8RB). You may have experience in the following: Client Relations Administrator, Client Support Coordinator, Client Experience Officer, Customer Service Administrator, Client Care Coordinator, Client Administration Specialist, Client Account Administrator, Client Operations Coordinator, Client Service Administrator, Client Management Coordinator, etc. REF-(Apply online only)
Payroll & Benefits Coordinator South Manchester / Hybrd Up to £36,000 This company is looking for a Payroll & Benefits Coordinator to join their team. As a Payroll & Benefits Coordinator, you will be responsible for providing a cost-effective and efficient payroll function in conjunction with HR & Finance. Your primary purpose will be to ensure the smooth operation of monthly payroll, pension and benefits payments, submissions and management reporting. Key Responsibilities & Duties Management of payroll and benefits for Group companies Production of monthly statistics including headcount, salary, benefit, absence, training costs Reconciliation of all payroll costs with finance Monthly submission of HMRC/NI/Pension submissions Management of the Auto-enrolment process and monthly submissions to pension provider Annual collation and submission of P11d and P46s submissions Producing and maintaining all necessary documentation for HMRC records for relevant tax year as well as company payroll documentation for audit purposes Social security/benefits declarations/ SMP/SSP/SPP/holiday payments Ensure processing errors are minimised by continued development of internal controls Checking and payment of expenses claims in line with company policy Continuous review of benefits to encourage recruitment, retention and engagement strategies, including cost savings for the businesses Developing payroll policies and best practice internal control procedures Maintaining accurate information on internal HR database and payroll packages Resolving any payroll queries and escalations Keep up to date with all statutory regulations and requirements Liaison with pension adviser with specific queries, manage annual employee clinic s. Creation of and maintenance of employee records including starters / leavers paperwork Work collaboratively with the HR team and Finance Controllers to ensure all relevant information is communicated and actioned where necessary Skills, Experience & Qualifications Minimum 4 years payroll end to end experience within multi-company payrolls Technical and practical experience of payroll and employee benefits administration and coordination Understanding of HMRC/NI/RTI and salary sacrifice processes Worked with in-house payroll software and outsourced agencies Studying toward or have gained a CIPP would be advantageous Ability to deliver under pressure Working knowledge of tax matters Excellent attention to detail and accuracy Advanced Microsoft Excel Excellent communication skills both verbal and written A pro-active and can-do attitude with the ability to problem solve Excellent numeracy and data entry skills Minimum 4 years payroll end to end experience within multi-company payrolls CIPP qualification (studying towards or achieved) Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE diretly.
Apr 19, 2024
Full time
Payroll & Benefits Coordinator South Manchester / Hybrd Up to £36,000 This company is looking for a Payroll & Benefits Coordinator to join their team. As a Payroll & Benefits Coordinator, you will be responsible for providing a cost-effective and efficient payroll function in conjunction with HR & Finance. Your primary purpose will be to ensure the smooth operation of monthly payroll, pension and benefits payments, submissions and management reporting. Key Responsibilities & Duties Management of payroll and benefits for Group companies Production of monthly statistics including headcount, salary, benefit, absence, training costs Reconciliation of all payroll costs with finance Monthly submission of HMRC/NI/Pension submissions Management of the Auto-enrolment process and monthly submissions to pension provider Annual collation and submission of P11d and P46s submissions Producing and maintaining all necessary documentation for HMRC records for relevant tax year as well as company payroll documentation for audit purposes Social security/benefits declarations/ SMP/SSP/SPP/holiday payments Ensure processing errors are minimised by continued development of internal controls Checking and payment of expenses claims in line with company policy Continuous review of benefits to encourage recruitment, retention and engagement strategies, including cost savings for the businesses Developing payroll policies and best practice internal control procedures Maintaining accurate information on internal HR database and payroll packages Resolving any payroll queries and escalations Keep up to date with all statutory regulations and requirements Liaison with pension adviser with specific queries, manage annual employee clinic s. Creation of and maintenance of employee records including starters / leavers paperwork Work collaboratively with the HR team and Finance Controllers to ensure all relevant information is communicated and actioned where necessary Skills, Experience & Qualifications Minimum 4 years payroll end to end experience within multi-company payrolls Technical and practical experience of payroll and employee benefits administration and coordination Understanding of HMRC/NI/RTI and salary sacrifice processes Worked with in-house payroll software and outsourced agencies Studying toward or have gained a CIPP would be advantageous Ability to deliver under pressure Working knowledge of tax matters Excellent attention to detail and accuracy Advanced Microsoft Excel Excellent communication skills both verbal and written A pro-active and can-do attitude with the ability to problem solve Excellent numeracy and data entry skills Minimum 4 years payroll end to end experience within multi-company payrolls CIPP qualification (studying towards or achieved) Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE diretly.
Do you have demonstrable experience working in a high volume, internal recruitment coordination role? Are you confident, self-motivated, and proactive? An exciting and urgent temporary opportunity has become available for an expert Administrator to join a rapidly growing and innovative team. This is an ongoing assignment, working 40 hours per week. Supporting an exceptional Talent function, you will be supporting with a range of critical clerical tasks. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start quickly, so sadly candidates with a lengthy notice period cannot be considered. Temporary Recruitment Coordinator Responsibilities Posting adverts on job boards Scheduling interviews accurately using the in-house ATS Arranging room bookings Sending confirmation emails to candidates Liaising with internal managers regarding feedback Temporary Recruitment Coordinator Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded organisation The Company This is an innovative, cutting-edge company who offer a collaborative and supportive working environment. Temporary Recruitment Coordinator Requirements Dedicated experience in a fast-paced administrative role, managing a high volume of interview arrangements Internal recruitment experience Exposure in a talent team, using an ATS Strong IT skills, including advanced MS Office Excellent communication skills High levels of accuracy and attention to detail Proven experience in a pressurised setting Location Our client is located in Oxfordshire (OX5). There is free onsite parking on site. Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Apr 19, 2024
Seasonal
Do you have demonstrable experience working in a high volume, internal recruitment coordination role? Are you confident, self-motivated, and proactive? An exciting and urgent temporary opportunity has become available for an expert Administrator to join a rapidly growing and innovative team. This is an ongoing assignment, working 40 hours per week. Supporting an exceptional Talent function, you will be supporting with a range of critical clerical tasks. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start quickly, so sadly candidates with a lengthy notice period cannot be considered. Temporary Recruitment Coordinator Responsibilities Posting adverts on job boards Scheduling interviews accurately using the in-house ATS Arranging room bookings Sending confirmation emails to candidates Liaising with internal managers regarding feedback Temporary Recruitment Coordinator Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded organisation The Company This is an innovative, cutting-edge company who offer a collaborative and supportive working environment. Temporary Recruitment Coordinator Requirements Dedicated experience in a fast-paced administrative role, managing a high volume of interview arrangements Internal recruitment experience Exposure in a talent team, using an ATS Strong IT skills, including advanced MS Office Excellent communication skills High levels of accuracy and attention to detail Proven experience in a pressurised setting Location Our client is located in Oxfordshire (OX5). There is free onsite parking on site. Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
A new opportunity has arisen to support an expanding team as a Rental Administrator, where you will be working within a busy, fast-paced environment. This role involves providing administrative support to the team to support with managing the processes, and to provide an excellent service to customers. Duties for the Rental Administrator include: This Rental Administrator will be working closely with a team of Coordinators to ensure SLAs are met at all times by supporting with: Booking of the daily rentals Arranging off-hire rentals for customers Dealing with the extended and cancelled rentals Supporting with unallocated, pending or turned-down bookings The Rental Administrator will also be supporting the Invoicing team to deal with any invoice queries Dealing with enquiries from the drivers by phone and email Dealing with any complaints from drivers or customers Updating the system to book deliveries and collections, and to ensure the information on the rental system is always accurate Liaising with other branches about any enquiries Candidate Requirements for the Rental Administrator are: Office administration experience Excellent communication skills to provide excellent customer service Technical knowledge of vehicles or rental experience is desirable Problem-solving skills Excellent attention to detail MS Office skills Outlook, Word, Excel Hours: Monday Friday 9:00 am 5:30 pm Salary: £23,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Apr 19, 2024
Full time
A new opportunity has arisen to support an expanding team as a Rental Administrator, where you will be working within a busy, fast-paced environment. This role involves providing administrative support to the team to support with managing the processes, and to provide an excellent service to customers. Duties for the Rental Administrator include: This Rental Administrator will be working closely with a team of Coordinators to ensure SLAs are met at all times by supporting with: Booking of the daily rentals Arranging off-hire rentals for customers Dealing with the extended and cancelled rentals Supporting with unallocated, pending or turned-down bookings The Rental Administrator will also be supporting the Invoicing team to deal with any invoice queries Dealing with enquiries from the drivers by phone and email Dealing with any complaints from drivers or customers Updating the system to book deliveries and collections, and to ensure the information on the rental system is always accurate Liaising with other branches about any enquiries Candidate Requirements for the Rental Administrator are: Office administration experience Excellent communication skills to provide excellent customer service Technical knowledge of vehicles or rental experience is desirable Problem-solving skills Excellent attention to detail MS Office skills Outlook, Word, Excel Hours: Monday Friday 9:00 am 5:30 pm Salary: £23,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
LEARNING COORDINATOR - REMOTE SALARY UP TO £28K INTRO This is a fantastic opportiunity to join an Apprenticeship Training Provider organisation as a Learning Coordinator, which is a fully remote role. This is an integral role for scheduling all training workshops and management of the LMS platform. Key duties include supporting the implementation of delivery of learning solutions, and coordinating administrative, design and delivery requirements for all contracted work. This includes supporting the proposal and costing of opportunities as well as evaluation reporting on contract return on investment. This is a very busy role that requires strong attention to details and involves working with key stakeholders across the business, including liaising with finance and freelance trainers. Applicants need them to be proficient with Excel and have experience of CRM systems (e.g. HubSpot). Experience of Learner Management Systems (e.g. PICS / Maytas) would be beneficial, but not essential. CANDIDATE PROFILE Highly organised, self-motivated, and able to balance multiple tasks and meet deadlines. Strong written communication style, with correct use of spelling and grammar Awareness and understanding of different leadership and management tools, techniques, and models Experience using a CRM such as HubSpot (desirable) Experience in managing LMS (desirable) Experience using accounting software such as Xero (desirable) Experience in simple video editing Competent with Microsoft Office including Word, Excel, and MS Forms Competent using Adobe packages for graphic design e.g., InDesign and Illustrator DUTIES Supporting the implementation and delivery of Custom Learning work alongside Customer Solutions Managers Own the engagement communication plans with participants, as agreed, and required by each client/contract, including pre-work, and joining instructions and collecting feedback Responsible for ensuring all learning materials required for contracted work are correctly formatted and branded, and ready for print/distribution Liaise with external printers, placing orders for print runs aligned to service delivery Ensure all trainers have the materials required for the programmes and sessions they are delivering Coordinate design work agree timelines which meet delivery dates (workshops and print runs if required), and liaise with theb design team and graphic designers/editors where applicable to ensure all content is designed within the preferred format and templates in line with our branding and to our high standards Own administration of the LMS for Custom Learning: manage access and permissions in line with contracts, maintain up-to-date library per client/portal and provide reporting data to relevant Custom Learning account manager Coordinate participant and trainer feedback ensure it is distributed as requested by the client and received back in a timely manner and stored in the relevant space Support proposal and programme evaluation stages as required: proofing, formatting, and consolidating data Support administration and maintenance of the CRM (HubSpot) and booking trainers (using Xero) to reflect Custom work as required
Apr 19, 2024
Seasonal
LEARNING COORDINATOR - REMOTE SALARY UP TO £28K INTRO This is a fantastic opportiunity to join an Apprenticeship Training Provider organisation as a Learning Coordinator, which is a fully remote role. This is an integral role for scheduling all training workshops and management of the LMS platform. Key duties include supporting the implementation of delivery of learning solutions, and coordinating administrative, design and delivery requirements for all contracted work. This includes supporting the proposal and costing of opportunities as well as evaluation reporting on contract return on investment. This is a very busy role that requires strong attention to details and involves working with key stakeholders across the business, including liaising with finance and freelance trainers. Applicants need them to be proficient with Excel and have experience of CRM systems (e.g. HubSpot). Experience of Learner Management Systems (e.g. PICS / Maytas) would be beneficial, but not essential. CANDIDATE PROFILE Highly organised, self-motivated, and able to balance multiple tasks and meet deadlines. Strong written communication style, with correct use of spelling and grammar Awareness and understanding of different leadership and management tools, techniques, and models Experience using a CRM such as HubSpot (desirable) Experience in managing LMS (desirable) Experience using accounting software such as Xero (desirable) Experience in simple video editing Competent with Microsoft Office including Word, Excel, and MS Forms Competent using Adobe packages for graphic design e.g., InDesign and Illustrator DUTIES Supporting the implementation and delivery of Custom Learning work alongside Customer Solutions Managers Own the engagement communication plans with participants, as agreed, and required by each client/contract, including pre-work, and joining instructions and collecting feedback Responsible for ensuring all learning materials required for contracted work are correctly formatted and branded, and ready for print/distribution Liaise with external printers, placing orders for print runs aligned to service delivery Ensure all trainers have the materials required for the programmes and sessions they are delivering Coordinate design work agree timelines which meet delivery dates (workshops and print runs if required), and liaise with theb design team and graphic designers/editors where applicable to ensure all content is designed within the preferred format and templates in line with our branding and to our high standards Own administration of the LMS for Custom Learning: manage access and permissions in line with contracts, maintain up-to-date library per client/portal and provide reporting data to relevant Custom Learning account manager Coordinate participant and trainer feedback ensure it is distributed as requested by the client and received back in a timely manner and stored in the relevant space Support proposal and programme evaluation stages as required: proofing, formatting, and consolidating data Support administration and maintenance of the CRM (HubSpot) and booking trainers (using Xero) to reflect Custom work as required
All parts of the Church will need to raise funds to implement this net zero plan. In 2024 and 2025, the Church of England is testing and piloting a range of approaches to help churches fundraise for projects. Our feasibility study identified that statutory sources of funding, currently under-accessed will be a new area of opportunity for churches, schools and housing to access.The Giving Directorate is leading on the strategy to coordinate and support the plans being developed by our dioceses, churches, cathedrals, schools, and departments. In addition, The Giving Directorate and NetZero Programme Team will be engaging with funders at a national level to secure investment for projects. Job Summary: As Net Zero Carbon Statutory Fundraising Coordinator, you will work in The Giving Directorate and operate across the whole Church with a focus on supporting parishes and dioceses to access statutory funds. You will share your knowledge and insight to support with identifying, researching and applying to funding from a range of government sources. You will develop and maintain resources, guidance and training and help share best practice across the country, as well as working with regional fundraisers. With a range of projects and fundraising initiatives, the post holder will work collaboratively within The Giving Directorate and with the Net Zero Programme Team, with diocesan colleagues and with church volunteers.For an informal conversation about the role, please email the National Fundraising Advisor . The role: Main responsibilities Develop a national plan to secure statutory funding at parish and diocesan levelActing as a central point of coordination between the schools, housing and parish fundraising workstreams to oversee statutory funding Working specifically with the Regional Fundraising Officer in the north west cluster of dioceses to identify and support applications to statutory funding sources by parishes Working with Net Zero Implementation Manager to support statutory funding applications for clergy housing Building capacity in dioceses to support senior staff (incl. Bishops) to use their networks to identify relevant statutory funding opportunities (e.g. mayors, local council leadership, police and crime commissioners etc) Supporting dioceses to think creatively about packaging projects up a) between parishes, b) between parishes, schools and clergy housing, c) across deaneries. Leading consortia of dioceses to apply for funding if available and supporting applications Building a hub of best practice and shared learning which will include designing and delivering training to staff and volunteers at all levelsSharing statutory funding opportunities across the Church of England, Net Zero Carbon, Giving, and Fundraising networks and with Cathedrals The ideal candidate:To be successful, you will need experience of securing statutory funding for projects and of other aspects of fundraising. You will need to be a very strong self-motivator and initiator as the job requires an ability to work across a wide geographical area on a diverse range of projects. Experience managing projects would also be useful. You will be an excellent trainer and communicator. Due to the specialist nature of the roles within The Giving Directorate, training will be provided to successful candidates to enable them to carry out their role confidently.QualificationsEducated to degree level, or equivalent/relevant experience.Membership of the Chartered Institute of FundraisingExperienceEssential:Experience in securing funding from statutory funders Success in securing five and six-figure giftsExperience of other types of grants and trust fundraising in a paid capacity Experience of working successfully in multi-disciplinary teams across departments in a complex organisation.Influencing others through communication and strong leadership skillsDesirable:Experience of working within the Church sector, either in a paid or voluntary capacity, ideally in relation to giving, fundraising, or church finances.Experience working in the environment/low-carbon/sustainability sector.Competencies RequiredAbility to motivate others to apply for statutory funding and maximise the funds they raise through training, coaching and mentoring, including volunteers and paid fundraisers.Effective written and oral communication, including strong attention to detail to write high-quality applications, proposals and presentations.Ability to manage time effectively, prioritising tasks and ensuring deadlines are metStrong analytical and data management skills.Excellent written and verbal communication skills and the ability to establish positive relationships at all levels.Ability to manage time effectively, prioritising tasks and ensuring deadlines are met whilst maintaining attention to detail.Strong administrative skills, including knowledge and experience of using Microsoft Office effectively.An ethical approach, with practice that is entirely consistent with the Christian faith and abides by all relevant legislation (including the Code of Fundraising Practice).Good at working within a diverse and dispersed team as The Giving Directorate are based across the country.CIRCUMSTANCES Success in the role demands good understanding of the devolved nature of the Church of England, and the ability to work effectively across it. The post-holder will be expected to develop material and presentations that are consistent with Christian principles and theology, and as such, should be a member of the Church of England, or in sympathy with the mission and ethos of the Church. The role will require some travel throughout the UK and may also require occasional work on weekends. If the postholder is not based in Church House, they will need to attend some meetings and training at Church House, and so must be willing to travel to Church House as required. The closing date for applications is Sunday 05 May 2024. Interviews will be held during week commencing 13 May 2024.
Apr 19, 2024
Full time
All parts of the Church will need to raise funds to implement this net zero plan. In 2024 and 2025, the Church of England is testing and piloting a range of approaches to help churches fundraise for projects. Our feasibility study identified that statutory sources of funding, currently under-accessed will be a new area of opportunity for churches, schools and housing to access.The Giving Directorate is leading on the strategy to coordinate and support the plans being developed by our dioceses, churches, cathedrals, schools, and departments. In addition, The Giving Directorate and NetZero Programme Team will be engaging with funders at a national level to secure investment for projects. Job Summary: As Net Zero Carbon Statutory Fundraising Coordinator, you will work in The Giving Directorate and operate across the whole Church with a focus on supporting parishes and dioceses to access statutory funds. You will share your knowledge and insight to support with identifying, researching and applying to funding from a range of government sources. You will develop and maintain resources, guidance and training and help share best practice across the country, as well as working with regional fundraisers. With a range of projects and fundraising initiatives, the post holder will work collaboratively within The Giving Directorate and with the Net Zero Programme Team, with diocesan colleagues and with church volunteers.For an informal conversation about the role, please email the National Fundraising Advisor . The role: Main responsibilities Develop a national plan to secure statutory funding at parish and diocesan levelActing as a central point of coordination between the schools, housing and parish fundraising workstreams to oversee statutory funding Working specifically with the Regional Fundraising Officer in the north west cluster of dioceses to identify and support applications to statutory funding sources by parishes Working with Net Zero Implementation Manager to support statutory funding applications for clergy housing Building capacity in dioceses to support senior staff (incl. Bishops) to use their networks to identify relevant statutory funding opportunities (e.g. mayors, local council leadership, police and crime commissioners etc) Supporting dioceses to think creatively about packaging projects up a) between parishes, b) between parishes, schools and clergy housing, c) across deaneries. Leading consortia of dioceses to apply for funding if available and supporting applications Building a hub of best practice and shared learning which will include designing and delivering training to staff and volunteers at all levelsSharing statutory funding opportunities across the Church of England, Net Zero Carbon, Giving, and Fundraising networks and with Cathedrals The ideal candidate:To be successful, you will need experience of securing statutory funding for projects and of other aspects of fundraising. You will need to be a very strong self-motivator and initiator as the job requires an ability to work across a wide geographical area on a diverse range of projects. Experience managing projects would also be useful. You will be an excellent trainer and communicator. Due to the specialist nature of the roles within The Giving Directorate, training will be provided to successful candidates to enable them to carry out their role confidently.QualificationsEducated to degree level, or equivalent/relevant experience.Membership of the Chartered Institute of FundraisingExperienceEssential:Experience in securing funding from statutory funders Success in securing five and six-figure giftsExperience of other types of grants and trust fundraising in a paid capacity Experience of working successfully in multi-disciplinary teams across departments in a complex organisation.Influencing others through communication and strong leadership skillsDesirable:Experience of working within the Church sector, either in a paid or voluntary capacity, ideally in relation to giving, fundraising, or church finances.Experience working in the environment/low-carbon/sustainability sector.Competencies RequiredAbility to motivate others to apply for statutory funding and maximise the funds they raise through training, coaching and mentoring, including volunteers and paid fundraisers.Effective written and oral communication, including strong attention to detail to write high-quality applications, proposals and presentations.Ability to manage time effectively, prioritising tasks and ensuring deadlines are metStrong analytical and data management skills.Excellent written and verbal communication skills and the ability to establish positive relationships at all levels.Ability to manage time effectively, prioritising tasks and ensuring deadlines are met whilst maintaining attention to detail.Strong administrative skills, including knowledge and experience of using Microsoft Office effectively.An ethical approach, with practice that is entirely consistent with the Christian faith and abides by all relevant legislation (including the Code of Fundraising Practice).Good at working within a diverse and dispersed team as The Giving Directorate are based across the country.CIRCUMSTANCES Success in the role demands good understanding of the devolved nature of the Church of England, and the ability to work effectively across it. The post-holder will be expected to develop material and presentations that are consistent with Christian principles and theology, and as such, should be a member of the Church of England, or in sympathy with the mission and ethos of the Church. The role will require some travel throughout the UK and may also require occasional work on weekends. If the postholder is not based in Church House, they will need to attend some meetings and training at Church House, and so must be willing to travel to Church House as required. The closing date for applications is Sunday 05 May 2024. Interviews will be held during week commencing 13 May 2024.