Purpose of the Job This is a multi-skilled role, requiring a Plumbing Bias. In this role you will work as a Team Leader within the Mains Services team installing all temporary mains distribution services in preparation for live events and exhibitions. Working in a dynamic environment you will have excellent Health and Safety awareness and be comfortable communicating with colleagues and customers, maintaining a professional approach. All services are required to be 'pulled in', tested, and 'pulled out' after each event or exhibition, to challenging timescales. You will lead on the delivery of the event services and you will be working as part of a wider team to ensure timely delivery of these services across the venue. Working in this team, you will also become familiar with the other areas of the Technical Events Team in preparation of the site for Events and Exhibitions. This role will require a flexible approach and positive attitude. Including flexible shift patterns on an 'Annualised Hours' Contract. Key Responsibilities a) You will be reliable and have excellent planning and organisational skills. b) You will be able to work under pressure and challenging deadlines. 1. Financial a) Document and report on asset condition including recommending upgrades and repairs. b) Diligently manage the use of consumable stores items to prevent waste. 2. Administration a) You will be able to ensure all tasks are documented in accordance with CBRE Managed Services procedures and policies, with a combination of paper forms and electronic software. b) Computer Literacy is essential as you will be trained to input records into site specific programs. 3. Compliance a) Ensure all works are undertaken according to CBRE Managed Services policies and procedures. 4. Health & Safety a) Ensure that Method Statements and Risk Assessments are adhered to for all tasks carried out and ensure safe working practices. b) Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. 5. General a) Ensure a professional image of CBRE Managed Services is presented to clients and visitors; and ensure excellence in customer service is always delivered and promoted. b) Ensure that professional and technical skills are maintained through a commitment to personal development and lifelong-learning. c) You may be required to carry out any additional tasks as requested by the Technical Events Manager and Supervisors, including assisting other areas of the CBRE Managed Services contract. 6. Skills and Experience (Desirable) a) NVQ Level 3 (or equivalent) in Plumbing b) Awareness of other mechanical services including Compressed Air and Gas. e) Excellent communication skills at all levels. f) Organised and disciplined approach to work giving careful attention to detail. g) Computer literate - Word, Excel, Outlook. h) Fork-Lift Driving Licence Accountabilities a) Accountable to the Technical Events Team Supervisor.
Mar 29, 2024
Full time
Purpose of the Job This is a multi-skilled role, requiring a Plumbing Bias. In this role you will work as a Team Leader within the Mains Services team installing all temporary mains distribution services in preparation for live events and exhibitions. Working in a dynamic environment you will have excellent Health and Safety awareness and be comfortable communicating with colleagues and customers, maintaining a professional approach. All services are required to be 'pulled in', tested, and 'pulled out' after each event or exhibition, to challenging timescales. You will lead on the delivery of the event services and you will be working as part of a wider team to ensure timely delivery of these services across the venue. Working in this team, you will also become familiar with the other areas of the Technical Events Team in preparation of the site for Events and Exhibitions. This role will require a flexible approach and positive attitude. Including flexible shift patterns on an 'Annualised Hours' Contract. Key Responsibilities a) You will be reliable and have excellent planning and organisational skills. b) You will be able to work under pressure and challenging deadlines. 1. Financial a) Document and report on asset condition including recommending upgrades and repairs. b) Diligently manage the use of consumable stores items to prevent waste. 2. Administration a) You will be able to ensure all tasks are documented in accordance with CBRE Managed Services procedures and policies, with a combination of paper forms and electronic software. b) Computer Literacy is essential as you will be trained to input records into site specific programs. 3. Compliance a) Ensure all works are undertaken according to CBRE Managed Services policies and procedures. 4. Health & Safety a) Ensure that Method Statements and Risk Assessments are adhered to for all tasks carried out and ensure safe working practices. b) Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. 5. General a) Ensure a professional image of CBRE Managed Services is presented to clients and visitors; and ensure excellence in customer service is always delivered and promoted. b) Ensure that professional and technical skills are maintained through a commitment to personal development and lifelong-learning. c) You may be required to carry out any additional tasks as requested by the Technical Events Manager and Supervisors, including assisting other areas of the CBRE Managed Services contract. 6. Skills and Experience (Desirable) a) NVQ Level 3 (or equivalent) in Plumbing b) Awareness of other mechanical services including Compressed Air and Gas. e) Excellent communication skills at all levels. f) Organised and disciplined approach to work giving careful attention to detail. g) Computer literate - Word, Excel, Outlook. h) Fork-Lift Driving Licence Accountabilities a) Accountable to the Technical Events Team Supervisor.
Are you a passionate and energetic individual with a love for sports? salary dependent on experience About the role Vision for Education are seeking a dedicated and enthusiastic Long-Term Unqualified PE Teacher to work within our Secondary Schools in the Manchester area. This is a great opportunity for sports coaches, instructors and sporty individuals who are looking to help students succeed. Key Responsibilities: Deliver engaging PE lessons to students, focusing on fostering a love for physical activity and overall well-being. Support the development of students' physical and social skills through a variety of sports and activities. Create a positive and inclusive learning environment that encourages participation and teamwork. About the school You will be working in a supportive and collaborative environment, with hard-working and like-minded individuals who want to make a difference. The schools you will work in will provide you with access to a range of high quality resources to enable you to enhance student's learning. There is on-site parking and nearby public transport links to the school. Requirements To be considered for the role of Unqualified PE teacher you will: Enthusiasm for physical education and a commitment to promoting a healthy lifestyle. Excellent communication and interpersonal skills Ability to adapt teaching methods to suit the needs of diverse learners. Vision for Education is committed to safeguarding children, young people and vulnerable adults. We take our responsibilities extremely seriously. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service. About Vision for Education Vision for Education is a market-leading education recruitment and supply agency committed to the learning and development of young people. With branches across the country, we are an employer of choice for high-quality primary, secondary and SEND teaching and support staff. What Vision for Education offer As a valued employee of Vision for Education, you will receive: Excellent daily rates paid weekly by our in-house Payroll team using the Pay As You Earn (PAYE) system. Guaranteed pay scheme (subject to availability and qualifying criteria). Pension contributions (subject to a qualifying period). Full compliance with AWR (Agency Workers Regulations), to make sure you get the pay and working conditions you are entitled to. FREE training to help with your professional development such as Team Teach training, online webinars and safeguarding and child protection updates. Generous refer a friend or colleague bonus scheme. Access to a dedicated consultant, who will provide ongoing support. Vision for Education do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community. How to apply Apply via this website with an up-to-date CV and contact details. For more information, or an informal chat about the role, please call Ashley Foster on (phone number removed) or email (url removed).
Mar 29, 2024
Seasonal
Are you a passionate and energetic individual with a love for sports? salary dependent on experience About the role Vision for Education are seeking a dedicated and enthusiastic Long-Term Unqualified PE Teacher to work within our Secondary Schools in the Manchester area. This is a great opportunity for sports coaches, instructors and sporty individuals who are looking to help students succeed. Key Responsibilities: Deliver engaging PE lessons to students, focusing on fostering a love for physical activity and overall well-being. Support the development of students' physical and social skills through a variety of sports and activities. Create a positive and inclusive learning environment that encourages participation and teamwork. About the school You will be working in a supportive and collaborative environment, with hard-working and like-minded individuals who want to make a difference. The schools you will work in will provide you with access to a range of high quality resources to enable you to enhance student's learning. There is on-site parking and nearby public transport links to the school. Requirements To be considered for the role of Unqualified PE teacher you will: Enthusiasm for physical education and a commitment to promoting a healthy lifestyle. Excellent communication and interpersonal skills Ability to adapt teaching methods to suit the needs of diverse learners. Vision for Education is committed to safeguarding children, young people and vulnerable adults. We take our responsibilities extremely seriously. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service. About Vision for Education Vision for Education is a market-leading education recruitment and supply agency committed to the learning and development of young people. With branches across the country, we are an employer of choice for high-quality primary, secondary and SEND teaching and support staff. What Vision for Education offer As a valued employee of Vision for Education, you will receive: Excellent daily rates paid weekly by our in-house Payroll team using the Pay As You Earn (PAYE) system. Guaranteed pay scheme (subject to availability and qualifying criteria). Pension contributions (subject to a qualifying period). Full compliance with AWR (Agency Workers Regulations), to make sure you get the pay and working conditions you are entitled to. FREE training to help with your professional development such as Team Teach training, online webinars and safeguarding and child protection updates. Generous refer a friend or colleague bonus scheme. Access to a dedicated consultant, who will provide ongoing support. Vision for Education do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community. How to apply Apply via this website with an up-to-date CV and contact details. For more information, or an informal chat about the role, please call Ashley Foster on (phone number removed) or email (url removed).
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Mar 29, 2024
Full time
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Wallace Hind Selection LTD
Kettering, Northamptonshire
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Mar 29, 2024
Full time
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the industry. We supply candidates from executive to operative level and are currently working with a contractor who are looking for Administrator in Sittingbourne. The primary responsibility of this role is working as part of a team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents. You must be IT Literate. Key Tasks / Activities / Responsibilities Answering calls to tenants in relation to repair works and dealing with queries in an effective manner. Answering the phone Using company systems to process orders adequately in order to invoice clients. Updating the system with all interactions with residents Processing supervisory or trade reports to determine action required to resolve repairs. Resolution of minor complaints at call level. Maintain logs and monitor variation request. Maintain and action emails from contract mailboxes. Answering payment queries of both sub contract and client. Working with Supervisors and trades people to organise and schedule work. Ordering equipment needed for the operatives job. Keeping all activity logged and up-to-date in an accurate manner. Liaising with staff at customer sites keeping them up-to-date with progress information. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. Key Knowledge IT Literate Customer Service Maintenance sector terminology Benefits 31 days annual leave which increases with length of service (including bank holidays) Pension Perkbox rewards Long service rewards Volunteering
Mar 29, 2024
Full time
Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the industry. We supply candidates from executive to operative level and are currently working with a contractor who are looking for Administrator in Sittingbourne. The primary responsibility of this role is working as part of a team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents. You must be IT Literate. Key Tasks / Activities / Responsibilities Answering calls to tenants in relation to repair works and dealing with queries in an effective manner. Answering the phone Using company systems to process orders adequately in order to invoice clients. Updating the system with all interactions with residents Processing supervisory or trade reports to determine action required to resolve repairs. Resolution of minor complaints at call level. Maintain logs and monitor variation request. Maintain and action emails from contract mailboxes. Answering payment queries of both sub contract and client. Working with Supervisors and trades people to organise and schedule work. Ordering equipment needed for the operatives job. Keeping all activity logged and up-to-date in an accurate manner. Liaising with staff at customer sites keeping them up-to-date with progress information. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. Key Knowledge IT Literate Customer Service Maintenance sector terminology Benefits 31 days annual leave which increases with length of service (including bank holidays) Pension Perkbox rewards Long service rewards Volunteering
Wallace Hind Selection LTD
Northampton, Northamptonshire
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Mar 29, 2024
Full time
"Customer Experience" is our buzz word, and as our Customer Services Manager, managing a small team in a multi-site manufacturing environment, you'll be the beating heart of the office, with the ability to make changes to improve processes and ensure a seamless customer journey. BASIC SALARY: £30,000 - £40,000 BENEFITS: 24 Days Annual Leave plus Bank Holidays Pension Contribution LOCATION: This is an office-based role, based in Northampton. COMMUTABLE LOCATIONS: Northampton, Wellingborough, Milton Keynes, Towcester, Daventry, Kettering, Rugby, Bedford, Newport Pagnell, Brackley, Market Harborough Why this role? The opportunity to come in and really shape a department who are already self-sufficient, with the potential to recruit into your team. We've been around for 50 years; therefore not only are we secure and stable, but currently experiencing an exciting period of growth across all departments. JOB DESCRIPTION: Customer Services Manager - Manufacturer Reporting to the Head of Commercial in a busy, multi-site manufacturing environment, there's lots to get your teeth stuck in to. What we do works - it has done for 50 years, and has made us successful - but we want to modernise and take it to the next level. KEY RESPONSIBILITIES: Customer Services Manager - Manufacturer Mentoring, coaching and developing a small team, once established, potentially recruiting into the team. Process map our customer journey identifying opportunities and potential short falls. Working closely with the Commercial Manager to implement a suite of KPIs / SLAs which in turn help assess the current state of business and highlight areas for efficiencies and improvement. Be involved in the selection and implementation of a new CRM system. Communicate with all areas of the business, including Marketing, Sales and Production on a regular basis. Successfully maintaining customer satisfaction levels, resolving any escalated complaints. Provide monthly MI on a variety of metrics (customer satisfaction, order processing time, returns, refunds etc. PERSON SPECIFICATION: Customer Services Manager - Manufacturer You can't be afraid of getting your hands dirty. You'll need to work collaboratively but challenge the status quo; we're not shy to admit that changes can be made, we just need someone to drive these forward. You'll need to want to understand the production process from beginning to end, have the confidence to communicate at different levels, from our production factory staff all the way to our Managing Director. You'll also: Have experience within a manufacturing / factory environment. Be able to demonstrate a variety of processes, frameworks and / or objectives you've implemented to achieve business strategies. Either, have proven people management skills or supervised a team with the desire to progress. At times, the business requires 'all hands on deck', and so this may mean carrying out other ad-hoc duties. THE COMPANY: We are a well-established family run business based in Northampton and have been operating on a national scale for over 50 years. As the industry leader in our sector, we manufacture and distribute all of our products and provide supplies to the public and private sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Services, Customer Service Manager, Customer Service Team Leader, Customer Experience Manager, Customer Services Supervisor, Production, Manufacturer, Client Success Manager. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17603, Wallace Hind Selection
Assistant Manager Welcome Break, Greggs, Spaldwick, PE28 0TD Up to £25,000 plus bonus and on shift meal allowance Fantastic benefits & discounts, free parking & great career opportunities Great managers aren't born, they're made. If you want to make it as a successful manager, Welcome Break could give you the perfect start. As an Assistant Manager, you'll support the Unit Business Manager in every aspect of running the unit - from people management to driving sales and profitability. It's fast-paced and demanding but we'll give you plenty of support and training to develop your career and help you progress. A Welcome Break Assistant Manager would ideally: Have experience in a supervisor or management role in customer service Be passionate about delivering great customer service. Be a good people manager who can motivate others and lead by example. Be a true multi-tasker able to juggle a range of tasks. Be business-minded and focused on delivering profitable sales growth. Have ambition to develop their management career. Key benefits for Assistant Managers: Competitive salary plus bonus £10 on shift meal allowance 30 days' holiday increases with service Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Contributory pension (after 3 months) Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.
Mar 29, 2024
Full time
Assistant Manager Welcome Break, Greggs, Spaldwick, PE28 0TD Up to £25,000 plus bonus and on shift meal allowance Fantastic benefits & discounts, free parking & great career opportunities Great managers aren't born, they're made. If you want to make it as a successful manager, Welcome Break could give you the perfect start. As an Assistant Manager, you'll support the Unit Business Manager in every aspect of running the unit - from people management to driving sales and profitability. It's fast-paced and demanding but we'll give you plenty of support and training to develop your career and help you progress. A Welcome Break Assistant Manager would ideally: Have experience in a supervisor or management role in customer service Be passionate about delivering great customer service. Be a good people manager who can motivate others and lead by example. Be a true multi-tasker able to juggle a range of tasks. Be business-minded and focused on delivering profitable sales growth. Have ambition to develop their management career. Key benefits for Assistant Managers: Competitive salary plus bonus £10 on shift meal allowance 30 days' holiday increases with service Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Contributory pension (after 3 months) Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.
Corporate Security Officer Location: Cannington, Bridgewater, Somerset Rate: 13.50 per hour + overtime paid at x 1.5. Shift pattern: 48 hours a week, consisting of a mixture of days, weekends and nights (12hr shifts) Role: Permanent / Full time The role will see you working a mix of days, nights & weekends. There is no set shift pattern so you should be flexible. You will also be expected to cover shifts in Bristol & Exeter should the need arise. Essential criteria: SIA Door Supervisor icense holder Happy working a mixture of days, nights & weekends. Have your own transport in order to cover shifts in Bristol & Exeter when required (fuel costs per mile paid) Duties to include: Meeting and greeting visitors and staff to the site Access / Egress control Issuing visitor passes Regular site patrols Front of house duties Control room activities including the remote monitoring of alarm activations. You will respond to fire alarm activations, incidents and emergencies. Provide friendly customer service to members of staff and visitors Carry out plant room and facilities checks when required. Complete incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Officer recruitment Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Mar 29, 2024
Full time
Corporate Security Officer Location: Cannington, Bridgewater, Somerset Rate: 13.50 per hour + overtime paid at x 1.5. Shift pattern: 48 hours a week, consisting of a mixture of days, weekends and nights (12hr shifts) Role: Permanent / Full time The role will see you working a mix of days, nights & weekends. There is no set shift pattern so you should be flexible. You will also be expected to cover shifts in Bristol & Exeter should the need arise. Essential criteria: SIA Door Supervisor icense holder Happy working a mixture of days, nights & weekends. Have your own transport in order to cover shifts in Bristol & Exeter when required (fuel costs per mile paid) Duties to include: Meeting and greeting visitors and staff to the site Access / Egress control Issuing visitor passes Regular site patrols Front of house duties Control room activities including the remote monitoring of alarm activations. You will respond to fire alarm activations, incidents and emergencies. Provide friendly customer service to members of staff and visitors Carry out plant room and facilities checks when required. Complete incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Officer recruitment Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Site Supervisor/ FM/ prison maintenance A large FM and Maintenance contractor who run the contract for the Ministry of Justice to maintain Uk Prisons has an exciting opportunity For a Site FM supervisor to join the team based in Market Harborough (Gartree Prison). This is a temporary role but has the potential to go permanently. The role will require security vetting and clearance. It will also include working on an on-call rota. The role • Assist in and lead the delivery of a range of facilities services to the prison in line with contractual commitments. Compliance focused. • To manage and deliver a proactive service in delivering planned maintenance and remedials on behalf of the client via on-site staff and contracted labour resources. • Plan and programme maintenance activities according to the Compliance programme and within the CAFM system, prioritising work in a hierarchy of safety, compliance and contractual requirements. • Assist in the day to day running of the Estate, leading a team of building engineers (Electricians, plumbers, jokers etc), Stores People and Cleaners whilst working with contractors on site. • Help to maintain standards as set out in the Service Level Agreement. • Communicate problems and concerns promptly through line management, ensuring quick resolution. • Ensure the health, safety and security of staff, contractors, premises, and equipment by encouraging and monitoring best practices at all times. • Check and sign timesheets in accordance with procedures. • Ensure all requirements are met through liaising with HMPS management to receive and manage expectations. What are we looking for? • Previous experience of working within the Facilities/Estate arena. • Must be technically qualified. Trade qualification minimum. • Facilities Management qualifications are advantageous. • Extensive knowledge of Health and Safety legislation and compliance. • IT Literate. • Team management, working on own initiative, understand deadlines and priority. • To Supervise, Lead and deliver a proactive service in delivering Planned maintenance and remedials on behalf of the client. • To supervise and lead all teams' PPM activities in line with company procedures and in adherence to site rules inclusive of Health and safety, environmental and quality systems. • To provide a single point of contact for the team members allocated to PPM and compliance services. • To Lead the team in line with site and company policies and procedures. • To deliver all agreed KPI - SLA targets and objectives set to meet our contractual obligations. • To set the standard by demonstrating a professional approach whilst delivering and supervising the team. • Provide appropriate challenge and assurance to ensure that work is delivered to the highest standard and to Health and Safety. • Build a solid relationship with key influential persons and maintain that momentum. • To deputise for the Site Manager as and when requested. • To deputise for the Works Supervisor as and when requested. • Point of Contact for all contractors and ensure receipt of compliance documentation including competencies, certificates, Risk Assessments and Method Statements. • Contractor management of outsourced services, including specialist hard services, fire systems, lifts, hygiene, water and waste management. • Act as the approved person for a given discipline if qualified and competent (HV/LV electrical work, pressure systems, confined spaces, steam etc). • Maintain and seek to improve the safety culture and health/wellbeing within the team by delivering Tool Box Talks and enforcing Zero Code. • Oversee and Supervise the Office Administrator and that elements of the contract are maintained and completed to support contract delivery in accordance with the contract & KPI's. • To manage the site compliance register and ensure weekly submission to MOJ. Compliance Ensure contractors are booked in within the required time frame to deliver the service. • To manage remedial works via contractors. What you need to do now If you're interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now. If this job isn't\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 29, 2024
Seasonal
Site Supervisor/ FM/ prison maintenance A large FM and Maintenance contractor who run the contract for the Ministry of Justice to maintain Uk Prisons has an exciting opportunity For a Site FM supervisor to join the team based in Market Harborough (Gartree Prison). This is a temporary role but has the potential to go permanently. The role will require security vetting and clearance. It will also include working on an on-call rota. The role • Assist in and lead the delivery of a range of facilities services to the prison in line with contractual commitments. Compliance focused. • To manage and deliver a proactive service in delivering planned maintenance and remedials on behalf of the client via on-site staff and contracted labour resources. • Plan and programme maintenance activities according to the Compliance programme and within the CAFM system, prioritising work in a hierarchy of safety, compliance and contractual requirements. • Assist in the day to day running of the Estate, leading a team of building engineers (Electricians, plumbers, jokers etc), Stores People and Cleaners whilst working with contractors on site. • Help to maintain standards as set out in the Service Level Agreement. • Communicate problems and concerns promptly through line management, ensuring quick resolution. • Ensure the health, safety and security of staff, contractors, premises, and equipment by encouraging and monitoring best practices at all times. • Check and sign timesheets in accordance with procedures. • Ensure all requirements are met through liaising with HMPS management to receive and manage expectations. What are we looking for? • Previous experience of working within the Facilities/Estate arena. • Must be technically qualified. Trade qualification minimum. • Facilities Management qualifications are advantageous. • Extensive knowledge of Health and Safety legislation and compliance. • IT Literate. • Team management, working on own initiative, understand deadlines and priority. • To Supervise, Lead and deliver a proactive service in delivering Planned maintenance and remedials on behalf of the client. • To supervise and lead all teams' PPM activities in line with company procedures and in adherence to site rules inclusive of Health and safety, environmental and quality systems. • To provide a single point of contact for the team members allocated to PPM and compliance services. • To Lead the team in line with site and company policies and procedures. • To deliver all agreed KPI - SLA targets and objectives set to meet our contractual obligations. • To set the standard by demonstrating a professional approach whilst delivering and supervising the team. • Provide appropriate challenge and assurance to ensure that work is delivered to the highest standard and to Health and Safety. • Build a solid relationship with key influential persons and maintain that momentum. • To deputise for the Site Manager as and when requested. • To deputise for the Works Supervisor as and when requested. • Point of Contact for all contractors and ensure receipt of compliance documentation including competencies, certificates, Risk Assessments and Method Statements. • Contractor management of outsourced services, including specialist hard services, fire systems, lifts, hygiene, water and waste management. • Act as the approved person for a given discipline if qualified and competent (HV/LV electrical work, pressure systems, confined spaces, steam etc). • Maintain and seek to improve the safety culture and health/wellbeing within the team by delivering Tool Box Talks and enforcing Zero Code. • Oversee and Supervise the Office Administrator and that elements of the contract are maintained and completed to support contract delivery in accordance with the contract & KPI's. • To manage the site compliance register and ensure weekly submission to MOJ. Compliance Ensure contractors are booked in within the required time frame to deliver the service. • To manage remedial works via contractors. What you need to do now If you're interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now. If this job isn't\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Ramsay Health Care Clinical
Halesowen, West Midlands
Job Description Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Mar 29, 2024
Full time
Job Description Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Workplace Experience Host Job Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organization's success. Responsible for all administrative/reception needs including but not limited to managing calls and calendar scheduling. Essential Duties and Key Responsibilities: Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific: Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Responsible for opening and locking up the pantry Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles. Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level preferable A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial
Mar 29, 2024
Full time
Workplace Experience Host Job Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organization's success. Responsible for all administrative/reception needs including but not limited to managing calls and calendar scheduling. Essential Duties and Key Responsibilities: Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific: Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Responsible for opening and locking up the pantry Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles. Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level preferable A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial
Looking for a career in the metal manufacturing industry? Bridgnorth Aluminium is an aluminium rolling company with a strong commitment to excellence in manufacturing high-quality aluminium products. As a market leader, we believe in fostering a dynamic work environment that values teamwork, safety, and professional growth. To provide administrative support in the Compliance Department. The role will entail support for generating, processing and the completing of job cards in the CMMS. Interfacing with the planning department and the production & departmental area engineers for services & inspections of assets across the site. Responsibilities: Responsible for raising the safety or defect issues with the departmental area engineers. Supporting the Compliance Supervisor with updated control & documentation of site assets. LOLER/LEEA Asset Documentation Control. Planning and documentation control of CDM works, assisting with the monthly reports for the Maintenance Manager. Responsible for the follow up of job cards for defects and safety issues. Managing the contractor portals to obtain report information. Developing good working relationships with contractors so that the duties of the role can be achieved. Support with the improving and reviewing of processes and procedures. Requirements: Proven experience of working in a demanding office/administrative role. Good Microsoft Word and Excel skills. Desirable to have an administration qualification. Ability to adapt to manufacturing environment. Working Hours: 36.25 hour week Monday to Friday Salary: 28,000 per annum Reporting to: Compliance Planner Supervisor Benefits Package: Annual Service/ Attendance Bonus Pension matched up to 7% 4 x Annual Salary Life Assurance Health Cash Plan Cycle to Work, Tech & Car scheme Wellbeing Support Safety is vital for all jobs in BAL; therefore, all candidates must be able to have the ability to follow and initiate safety practices, policies and procedures at all times.
Mar 29, 2024
Contractor
Looking for a career in the metal manufacturing industry? Bridgnorth Aluminium is an aluminium rolling company with a strong commitment to excellence in manufacturing high-quality aluminium products. As a market leader, we believe in fostering a dynamic work environment that values teamwork, safety, and professional growth. To provide administrative support in the Compliance Department. The role will entail support for generating, processing and the completing of job cards in the CMMS. Interfacing with the planning department and the production & departmental area engineers for services & inspections of assets across the site. Responsibilities: Responsible for raising the safety or defect issues with the departmental area engineers. Supporting the Compliance Supervisor with updated control & documentation of site assets. LOLER/LEEA Asset Documentation Control. Planning and documentation control of CDM works, assisting with the monthly reports for the Maintenance Manager. Responsible for the follow up of job cards for defects and safety issues. Managing the contractor portals to obtain report information. Developing good working relationships with contractors so that the duties of the role can be achieved. Support with the improving and reviewing of processes and procedures. Requirements: Proven experience of working in a demanding office/administrative role. Good Microsoft Word and Excel skills. Desirable to have an administration qualification. Ability to adapt to manufacturing environment. Working Hours: 36.25 hour week Monday to Friday Salary: 28,000 per annum Reporting to: Compliance Planner Supervisor Benefits Package: Annual Service/ Attendance Bonus Pension matched up to 7% 4 x Annual Salary Life Assurance Health Cash Plan Cycle to Work, Tech & Car scheme Wellbeing Support Safety is vital for all jobs in BAL; therefore, all candidates must be able to have the ability to follow and initiate safety practices, policies and procedures at all times.
Caring for Communities & People
Hereford, Herefordshire
Are you a night owl with a heart for helping others? Ever thought about embracing the nocturnal lifestyle and making a real difference? Come and join a Charity focused on people rather than profit. We are looking for a Night Worker (internally referred to as a Building Supervisor), to join our fantastic Hereford Adult Accommodation Based Service, which offers shelter and support for vulnerable adults aged 18 and above who face homelessness. We are looking for someone to work Full-time (Average 39.375 hours per week) on a rota basis 12.25 hour shifts 8pm-8:15am We would also consider people to join our Bank team which is £12 per hour, plus holiday pay accrual and paid training, working shifts as and when they are available on a zero hour basis. Why should you consider this opportunity? Work within a fun, established and very supportive team. Management support from a very well established and tight knit senior management team with decades of experience. Career growth, join a service which continues to grow in Hereford, as a result of excellent service delivery. Who are we looking for? Ready to leave a lasting impact? Your primary focus will be ensuring the safety and security of our residents. This involves effective communication with support staff for seamless shift handovers. Your duties will encompass various responsibilities, from monitoring site activity and maintaining cleanliness to undertaking minor maintenance tasks and providing companionship to residents in need of support. Regular health and safety checks are a crucial part of the role. Displaying empathy and maintaining professional boundaries with our residents are non-negotiable qualities. You'll be an integral part of a close-knit team comprising Night Building Supervisors, Support Workers, Senior Support Workers, and a Project Manager. While prior experience in interacting with diverse communities is advantageous, it's not a prerequisite as comprehensive training will be provided. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Benefits: 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more Enhanced pension and sick pay Death in service benefit Free subscription to Benenden Cashback plan or Perkbox Discounts Why choose CCP Charity - people focused not profit. Investors in People Gold accredited employer, committed to making the workplace better for you. Excellent training and support to help you excel in your role. A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing. Access to a Workplace Welfare Manager for support when needed. Be part of an organisation that delivers social value; check out our latest Impact Report Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional pride. Integrity is everything. Reflect and learn. Continuous improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Position: Night Worker (internally know as Building Supervisor) (Job ID 815) Hours: Full-time (Average 39.375 hours per week) on a rota basis 12.25 hour shifts 8pm-8:15am Contract: Permanent Location: Hereford Pay: £22,317 per year based on 39.375 hours per week or £12 per hour for bank work Closing Date: 21st March 2024 - CCP reserves the right to close the job advert early if needed. Interview Date: 27th March 2024 CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.Please review the attached job attachments for further insights.You may also have experience in the following: Supported Accommodation supervisor, Facilities Manager, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, Facility Building Manager, Night worker, Building Maintenance, etc.REF-
Mar 29, 2024
Full time
Are you a night owl with a heart for helping others? Ever thought about embracing the nocturnal lifestyle and making a real difference? Come and join a Charity focused on people rather than profit. We are looking for a Night Worker (internally referred to as a Building Supervisor), to join our fantastic Hereford Adult Accommodation Based Service, which offers shelter and support for vulnerable adults aged 18 and above who face homelessness. We are looking for someone to work Full-time (Average 39.375 hours per week) on a rota basis 12.25 hour shifts 8pm-8:15am We would also consider people to join our Bank team which is £12 per hour, plus holiday pay accrual and paid training, working shifts as and when they are available on a zero hour basis. Why should you consider this opportunity? Work within a fun, established and very supportive team. Management support from a very well established and tight knit senior management team with decades of experience. Career growth, join a service which continues to grow in Hereford, as a result of excellent service delivery. Who are we looking for? Ready to leave a lasting impact? Your primary focus will be ensuring the safety and security of our residents. This involves effective communication with support staff for seamless shift handovers. Your duties will encompass various responsibilities, from monitoring site activity and maintaining cleanliness to undertaking minor maintenance tasks and providing companionship to residents in need of support. Regular health and safety checks are a crucial part of the role. Displaying empathy and maintaining professional boundaries with our residents are non-negotiable qualities. You'll be an integral part of a close-knit team comprising Night Building Supervisors, Support Workers, Senior Support Workers, and a Project Manager. While prior experience in interacting with diverse communities is advantageous, it's not a prerequisite as comprehensive training will be provided. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Benefits: 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more Enhanced pension and sick pay Death in service benefit Free subscription to Benenden Cashback plan or Perkbox Discounts Why choose CCP Charity - people focused not profit. Investors in People Gold accredited employer, committed to making the workplace better for you. Excellent training and support to help you excel in your role. A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing. Access to a Workplace Welfare Manager for support when needed. Be part of an organisation that delivers social value; check out our latest Impact Report Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional pride. Integrity is everything. Reflect and learn. Continuous improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Position: Night Worker (internally know as Building Supervisor) (Job ID 815) Hours: Full-time (Average 39.375 hours per week) on a rota basis 12.25 hour shifts 8pm-8:15am Contract: Permanent Location: Hereford Pay: £22,317 per year based on 39.375 hours per week or £12 per hour for bank work Closing Date: 21st March 2024 - CCP reserves the right to close the job advert early if needed. Interview Date: 27th March 2024 CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.Please review the attached job attachments for further insights.You may also have experience in the following: Supported Accommodation supervisor, Facilities Manager, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, Facility Building Manager, Night worker, Building Maintenance, etc.REF-
Job Title: Commissioning Service Engineer - HV/LV Switchgear Location - London / South of England / Midlands / Scotland Your Mission: To perform installation, commissioning, modification and maintenance of electrical distribution equipment at UK and overseas locations. Travelling to various locations in UK & Overseas and work in flexible 24/7 cover in a rotating shift pattern. Your Key Responsibilities: Supervise/perform the following activities (at UK, overseas and offshore locations) on switchgear, transformers and related equipment between the voltage range of 400v - 33kv. Off-loading of new panels, switchgear and transformers. Installation of new panels. Commissioning of Electrical Equipment. Wiring Modifications and Retrofit upgrades. Planned Maintenance - From visual to intrusive across our product range. Partial Discharge testing, thermal imaging, oil samples etc. Systems testing and fault diagnosis. Installation of EAA sensors and required hardware. Working in a safe environment - Perform site risk assessments and assist in producing method statements. Document test results and produce site work reports. Contribute to the formulation of offers for site activities. Assist with works tests when necessary. Contribute to customer training activities. Promote the Company's service activities, identify and pursue business opportunities. Participate in the OnCall rota system to provide emergency support to our customers 24/7. Supervising personnel onsite which will include members of your own team and sub-contractors. Liaising with the installation/project managers. Important Criteria for this role: Produce site reports/ test results within 2 working days of completing a contract. Complete time sheets, expenses on a weekly basis. Complete Health & Safety documentation on a weekly basis whilst in a supervisory role. Complete Method Statements & Risk assessments within timescales set. Complete installations & maintenance against agreed timescales. About You: Previous working experience of installation, commissioning, maintenance & repair of switchgear & associated plant. Have experience of working alone and as part of a team at UK, overseas and offshore locations. Be customer/results focused and demonstrate a 'service' disposition. Be willing to work at nuclear, military and offshore locations. Hold a full driving license. Be well grounded in the principles & application of electrical safety from the risks associated with live HV networks. Demonstrate appropriate underpinning knowledge in the form of academic qualifications (e.g. Degree/HNC) or relevant experience. Good experience of High Voltage Testing (415v - 33kv systems), CT Magnetisation Curves and CT Primary Injection. Experience of Relay Secondary Injection (Both electromechanical and solid state relays) and VT Primary Injection. Experience of Control Circuit Wiring testing & modification and Mechanical/Electrical function testing of 415v - 33kv switchboards & networks. At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who considers themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Mar 29, 2024
Full time
Job Title: Commissioning Service Engineer - HV/LV Switchgear Location - London / South of England / Midlands / Scotland Your Mission: To perform installation, commissioning, modification and maintenance of electrical distribution equipment at UK and overseas locations. Travelling to various locations in UK & Overseas and work in flexible 24/7 cover in a rotating shift pattern. Your Key Responsibilities: Supervise/perform the following activities (at UK, overseas and offshore locations) on switchgear, transformers and related equipment between the voltage range of 400v - 33kv. Off-loading of new panels, switchgear and transformers. Installation of new panels. Commissioning of Electrical Equipment. Wiring Modifications and Retrofit upgrades. Planned Maintenance - From visual to intrusive across our product range. Partial Discharge testing, thermal imaging, oil samples etc. Systems testing and fault diagnosis. Installation of EAA sensors and required hardware. Working in a safe environment - Perform site risk assessments and assist in producing method statements. Document test results and produce site work reports. Contribute to the formulation of offers for site activities. Assist with works tests when necessary. Contribute to customer training activities. Promote the Company's service activities, identify and pursue business opportunities. Participate in the OnCall rota system to provide emergency support to our customers 24/7. Supervising personnel onsite which will include members of your own team and sub-contractors. Liaising with the installation/project managers. Important Criteria for this role: Produce site reports/ test results within 2 working days of completing a contract. Complete time sheets, expenses on a weekly basis. Complete Health & Safety documentation on a weekly basis whilst in a supervisory role. Complete Method Statements & Risk assessments within timescales set. Complete installations & maintenance against agreed timescales. About You: Previous working experience of installation, commissioning, maintenance & repair of switchgear & associated plant. Have experience of working alone and as part of a team at UK, overseas and offshore locations. Be customer/results focused and demonstrate a 'service' disposition. Be willing to work at nuclear, military and offshore locations. Hold a full driving license. Be well grounded in the principles & application of electrical safety from the risks associated with live HV networks. Demonstrate appropriate underpinning knowledge in the form of academic qualifications (e.g. Degree/HNC) or relevant experience. Good experience of High Voltage Testing (415v - 33kv systems), CT Magnetisation Curves and CT Primary Injection. Experience of Relay Secondary Injection (Both electromechanical and solid state relays) and VT Primary Injection. Experience of Control Circuit Wiring testing & modification and Mechanical/Electrical function testing of 415v - 33kv switchboards & networks. At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who considers themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Catering Supervisor£24,648 p/aClosing date - 29th March 2024 The Tank Museum brings the story of tanks and their crews to life, with the world's best collection of tanks in modern, awe-inspiring exhibitions. Nine to five is standard. No split shifts. Evening work only when we have an event. Working at The Tank Museum will allow you to enjoy a happy work/life balance. The Catering operation consists of a large and busy restaurant, together with several other catering outlets across the Museum site. All of which contribute to the organisation not only commercially but adding to an excellent all-round visitor experience. The Catering Supervisor will be expected to work closely with our existing Catering Supervisor to support the Catering Operation Managers. You will share responsibility for the day-to-day running of the Museum Restaurant and catering functions and will play a crucial role in achieving maximum sales and profit, whilst motivating the catering team to deliver a high standard of food preparation, delivery, and customer service. Proven experience of a supervisory role within a catering environment is required, alongside a sound knowledge of food preparation and cooking procedures. A relevant qualification in food hygiene is preferable. Benefits 30 days holiday (FTE) p/a (inc. bank holidays) Free Parking Pension Scheme Life Assurance Health Cash Plan (after successful completion of probation) including discounts across retailers, restaurants and gym memberships Generous Discount from our restaurant and shop EAP Complimentary Tankfest tickets To view the full role profile and to apply please click APPLY to visit our recruitment website.
Mar 29, 2024
Full time
Catering Supervisor£24,648 p/aClosing date - 29th March 2024 The Tank Museum brings the story of tanks and their crews to life, with the world's best collection of tanks in modern, awe-inspiring exhibitions. Nine to five is standard. No split shifts. Evening work only when we have an event. Working at The Tank Museum will allow you to enjoy a happy work/life balance. The Catering operation consists of a large and busy restaurant, together with several other catering outlets across the Museum site. All of which contribute to the organisation not only commercially but adding to an excellent all-round visitor experience. The Catering Supervisor will be expected to work closely with our existing Catering Supervisor to support the Catering Operation Managers. You will share responsibility for the day-to-day running of the Museum Restaurant and catering functions and will play a crucial role in achieving maximum sales and profit, whilst motivating the catering team to deliver a high standard of food preparation, delivery, and customer service. Proven experience of a supervisory role within a catering environment is required, alongside a sound knowledge of food preparation and cooking procedures. A relevant qualification in food hygiene is preferable. Benefits 30 days holiday (FTE) p/a (inc. bank holidays) Free Parking Pension Scheme Life Assurance Health Cash Plan (after successful completion of probation) including discounts across retailers, restaurants and gym memberships Generous Discount from our restaurant and shop EAP Complimentary Tankfest tickets To view the full role profile and to apply please click APPLY to visit our recruitment website.
What Are We Looking For? Our Asset Management and Technical Services team is looking for a Mechanical Project Manager to join the team in our office in Dewsbury. You ll be responsible for the delivery of projects, or key elements within projects, and manage the performance of projects end-to-end. This will require supervision of operational sites and their delivery teams, including Project Engineers, Site Managers, Supervisors and Sub-Contractors. Some of Your Key Duties of the Role Include: Project liaison from enquiry stage to final acceptance and documentation. Meeting with clients to discuss specific requirements and carry out site surveys as required. Instructing, directing, controlling, and allocating work to Trade Operatives & Apprentices, with attention to quality, productivity and safety. Ensure all technical information is available when required for the delivery of design and/or construction. Interpret and check drawings, specifications, and schedules for all activities. Directing works accordingly & preparing final documentation (As Built Drawings etc.). Early identification and resolution of non-conformance within both the design and construction phase. Manage the design of systems and products, ensuring alignment with design specifications and technical aspects. Procurement of goods and services. Preparation of estimates and quotations. Completion of contract documents. Production of risk assessments and method statements. Management of health, safety, and environmental issues. What Do You Need? Qualification to degree / HND/ HNC level in Mechanical Engineering or equivalent. Proven track record in Project Management, with an engineering or supervisory background. Demonstrate experience in managing NEC contracts Good time management, with the ability to multitask, plan and organise day-to-day workloads within a busy environment. Good communication skills in both verbal and written communication with an ability to follow, interpret and explain technical instructions. Knowledge of the tools, equipment, and materials common to all engineering trades, particularly Mechanical, Electrical and Civil Engineering. Be persuasive, encouraging and motivating and be able to elicit co-operation from a wide variety of sources, including senior management, clients, and other departments. Good interpersonal skills with an ability to work with, lead and motivate others, and be able to bring projects to successful completion. Driven, with an ability to work individually and with teams under your direction. Innovative thinking, with an ability to learn, understand, and apply new technologies. Ability to effectively prioritise and execute tasks in a high-pressure environment. Water experience highly advantageous but other specialist engineering industries will be considered. Full UK Driving Licence Who Are We? RSE is a trusted clean water technology company, developing market leading products and solutions for purifying drinking water, recycling wastewater and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 1600 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. A flexible career development path, with no restrictions on where your career can go. Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now.
Mar 29, 2024
Full time
What Are We Looking For? Our Asset Management and Technical Services team is looking for a Mechanical Project Manager to join the team in our office in Dewsbury. You ll be responsible for the delivery of projects, or key elements within projects, and manage the performance of projects end-to-end. This will require supervision of operational sites and their delivery teams, including Project Engineers, Site Managers, Supervisors and Sub-Contractors. Some of Your Key Duties of the Role Include: Project liaison from enquiry stage to final acceptance and documentation. Meeting with clients to discuss specific requirements and carry out site surveys as required. Instructing, directing, controlling, and allocating work to Trade Operatives & Apprentices, with attention to quality, productivity and safety. Ensure all technical information is available when required for the delivery of design and/or construction. Interpret and check drawings, specifications, and schedules for all activities. Directing works accordingly & preparing final documentation (As Built Drawings etc.). Early identification and resolution of non-conformance within both the design and construction phase. Manage the design of systems and products, ensuring alignment with design specifications and technical aspects. Procurement of goods and services. Preparation of estimates and quotations. Completion of contract documents. Production of risk assessments and method statements. Management of health, safety, and environmental issues. What Do You Need? Qualification to degree / HND/ HNC level in Mechanical Engineering or equivalent. Proven track record in Project Management, with an engineering or supervisory background. Demonstrate experience in managing NEC contracts Good time management, with the ability to multitask, plan and organise day-to-day workloads within a busy environment. Good communication skills in both verbal and written communication with an ability to follow, interpret and explain technical instructions. Knowledge of the tools, equipment, and materials common to all engineering trades, particularly Mechanical, Electrical and Civil Engineering. Be persuasive, encouraging and motivating and be able to elicit co-operation from a wide variety of sources, including senior management, clients, and other departments. Good interpersonal skills with an ability to work with, lead and motivate others, and be able to bring projects to successful completion. Driven, with an ability to work individually and with teams under your direction. Innovative thinking, with an ability to learn, understand, and apply new technologies. Ability to effectively prioritise and execute tasks in a high-pressure environment. Water experience highly advantageous but other specialist engineering industries will be considered. Full UK Driving Licence Who Are We? RSE is a trusted clean water technology company, developing market leading products and solutions for purifying drinking water, recycling wastewater and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 1600 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. A flexible career development path, with no restrictions on where your career can go. Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now.
Purpose of the Role To lead the strategy for the business on all elements of Security at Metrocentre. At Metrocentre we aim to create an excellent experience for our customers, which means in turn, that they will stay longer and return more to our centre. The purpose of the Security manager role is to take responsibility for full operational management of the security team at the centre. The role will involve developing and delivering our service model in line with our strategy of creating a destination that is safe and inviting whilst offering first class customer services. You will have a strong proven track record in management of security provision and will demonstrate experience in working and building relationships with other stakeholders and external agencies. Working with the Security Duty Managers and the on site Police team you will create a positive shopping experience for customers and occupiers through establishing and maintaining appropriate operating standards with a strong focus on customer service, KPI's and best practice. You will have the ability to act decisively and remain calm under pressure, whilst giving clear guidance and leadership to members of their team and other senior managers. Key Responsibilities To assist in the coordination and management of all Security Mall and Control Room staff, including training and recruitment. Line manage a team of Security Duty Managers, Security Officers and CCTV Controllers, providing guidance, support and specialist expertise to the team. Drive change, new ideas and challenge current operating procedures implementing best practice across the structure. Ensure the team are tasked efficiently and effectively maximising resource at peak times matching rotas to operational demands. Effectively manage budgets and staff rota's continually reviewing all factors affecting the operation including agency staff, staff payroll and CCTV maintenance. Continuous management of CCTV screens/systems and associated security equipment In conjunction with duty managers diligent management of control room records including H&S records, incident forms and daily occurrence book Monitor and manage all access control systems on site, CCTV and life safety systems. Provide a high focus on Customer Service ensuring that the team courteously communicate with all visitors, retailers and client at all times Assess and interpret data to identify threat, harm and risk to the centre. Build relations with Counter Terrorism Policing North East to ensure that personnel, physical and cyber security measures mitigate risk to the centre. Build excellent relationships with other stakeholders and partners building resilience to the centre. Provide advice to the centre senior management team re incidents or future risk. Have responsibility for HR investigations / disciplinary proceedings in line with HR policies. Manage the traffic control strategy for the centre. Report in detail any significant security incidents, to the Operations Manager and Centre Director. Ensure close liaison with Police, with weekly face to face meetings to review risks to the centre and encourage communication amongst tenant security providers. Chair the Metrocentre Business Crime and Multi Agency Steering Groups. Ensure compliance re staff training. Compliance with health and safety procedures. Co-ordinate both training and live evacuations. Co-ordinating security response to site entertainment and events, ensuring public safety. Undertake and arrange for Crisis Management Training for centre staff mentoring staff in Crisis Management procedures using site emergency plans. Owning the site emergency plans and assignment instructions as well as reviewing these with senior Management annually. Ensure that all officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential Strong leadership, team management and people skills Experience of major incident planning, training and management of incidents. Experience in planning, managing and assessing public events and their successful delivery. Experience of working with emergency and business continuity plans. In order to comply with the Security Industry Act 2001, you are expected to hold a frontline valid SIA Door Supervisor and Public Space Surveillance CCTV Licence or be willing to attain these licenses within 12 weeks of appointment. Experience in intelligence gathering and understanding the importance of intelligence sharing in line with GDPR 2018. Ability to lead teams in good practice around counter terrorism measures. Ability to liaise and work alongside Police, Fire, Ambulance and Government Enforcement officers. A comprehensive knowledge and understanding of legislative health & safety requirements. Excellent organisational, interpersonal and communication skills. Willingness to adopt a flexible approach to working patterns and working ethos in order to respond to the changing needs of a shopping centre environment. Confident communicator, energetic and self-motivated Excellent organisational and time management skills and able to meet tight deadlines. Must be a hands-on team player with excellent interpersonal and communication skills able to communicate at all levels from Client to on-site personnel. Self-motivated, dedicated, confident, flexible, and adaptable to change Desirable Have a demonstrable knowledge of the retail industry. Experience of external networking and relationships. Good knowledge of Microsoft IT system. Financial acumen dealing with budgets. Proficient in report writing Experience of working with security technology. Experience of managing training solutions in security. Working Hours - 40 hours per week, Mon-Fri with occasional Duty Manager evenings & weekends Please see our Benefits Booklet for more information.
Mar 29, 2024
Full time
Purpose of the Role To lead the strategy for the business on all elements of Security at Metrocentre. At Metrocentre we aim to create an excellent experience for our customers, which means in turn, that they will stay longer and return more to our centre. The purpose of the Security manager role is to take responsibility for full operational management of the security team at the centre. The role will involve developing and delivering our service model in line with our strategy of creating a destination that is safe and inviting whilst offering first class customer services. You will have a strong proven track record in management of security provision and will demonstrate experience in working and building relationships with other stakeholders and external agencies. Working with the Security Duty Managers and the on site Police team you will create a positive shopping experience for customers and occupiers through establishing and maintaining appropriate operating standards with a strong focus on customer service, KPI's and best practice. You will have the ability to act decisively and remain calm under pressure, whilst giving clear guidance and leadership to members of their team and other senior managers. Key Responsibilities To assist in the coordination and management of all Security Mall and Control Room staff, including training and recruitment. Line manage a team of Security Duty Managers, Security Officers and CCTV Controllers, providing guidance, support and specialist expertise to the team. Drive change, new ideas and challenge current operating procedures implementing best practice across the structure. Ensure the team are tasked efficiently and effectively maximising resource at peak times matching rotas to operational demands. Effectively manage budgets and staff rota's continually reviewing all factors affecting the operation including agency staff, staff payroll and CCTV maintenance. Continuous management of CCTV screens/systems and associated security equipment In conjunction with duty managers diligent management of control room records including H&S records, incident forms and daily occurrence book Monitor and manage all access control systems on site, CCTV and life safety systems. Provide a high focus on Customer Service ensuring that the team courteously communicate with all visitors, retailers and client at all times Assess and interpret data to identify threat, harm and risk to the centre. Build relations with Counter Terrorism Policing North East to ensure that personnel, physical and cyber security measures mitigate risk to the centre. Build excellent relationships with other stakeholders and partners building resilience to the centre. Provide advice to the centre senior management team re incidents or future risk. Have responsibility for HR investigations / disciplinary proceedings in line with HR policies. Manage the traffic control strategy for the centre. Report in detail any significant security incidents, to the Operations Manager and Centre Director. Ensure close liaison with Police, with weekly face to face meetings to review risks to the centre and encourage communication amongst tenant security providers. Chair the Metrocentre Business Crime and Multi Agency Steering Groups. Ensure compliance re staff training. Compliance with health and safety procedures. Co-ordinate both training and live evacuations. Co-ordinating security response to site entertainment and events, ensuring public safety. Undertake and arrange for Crisis Management Training for centre staff mentoring staff in Crisis Management procedures using site emergency plans. Owning the site emergency plans and assignment instructions as well as reviewing these with senior Management annually. Ensure that all officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential Strong leadership, team management and people skills Experience of major incident planning, training and management of incidents. Experience in planning, managing and assessing public events and their successful delivery. Experience of working with emergency and business continuity plans. In order to comply with the Security Industry Act 2001, you are expected to hold a frontline valid SIA Door Supervisor and Public Space Surveillance CCTV Licence or be willing to attain these licenses within 12 weeks of appointment. Experience in intelligence gathering and understanding the importance of intelligence sharing in line with GDPR 2018. Ability to lead teams in good practice around counter terrorism measures. Ability to liaise and work alongside Police, Fire, Ambulance and Government Enforcement officers. A comprehensive knowledge and understanding of legislative health & safety requirements. Excellent organisational, interpersonal and communication skills. Willingness to adopt a flexible approach to working patterns and working ethos in order to respond to the changing needs of a shopping centre environment. Confident communicator, energetic and self-motivated Excellent organisational and time management skills and able to meet tight deadlines. Must be a hands-on team player with excellent interpersonal and communication skills able to communicate at all levels from Client to on-site personnel. Self-motivated, dedicated, confident, flexible, and adaptable to change Desirable Have a demonstrable knowledge of the retail industry. Experience of external networking and relationships. Good knowledge of Microsoft IT system. Financial acumen dealing with budgets. Proficient in report writing Experience of working with security technology. Experience of managing training solutions in security. Working Hours - 40 hours per week, Mon-Fri with occasional Duty Manager evenings & weekends Please see our Benefits Booklet for more information.
Reference: /WV/29-02/1092/11 Job Title: Multi-Skilled Engineer Salary: Competitive Working Hours: Monday to Friday - 40 hours per week Location: 10-18 Victoria London Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. We currently have a great opportunity for a Multi-Skilled engineer to join our team. The successful candidate will provide a technical engineering & General building support service, with the minimum of supervision in respect of mechanical & electrical servicing, repairs, maintenance, fabric, installation and general handyman duties. The candidate will additionally be required to undertake the service and maintenance of other assets / trades were deemed competent and qualified to do so. There will also be some porterage/front of house duties as required. Would you be interested to join a leading facilities management company with a reputation for excellence? We are currently recruiting for a Multi-Skilled Engineer to join our passionate and driven team in 10-18 Victoria London Your primary responsibilities will include: To undertake PPM, proactive and reactive works issued through the helpdesk within set time frames so that the customer expectations are met. To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, so that relevant standards are met. To ensure that equipment operates to specified performance criteria. To ensure equipment and surrounding area conform to agreed company standards. To provide a professional service and represent the company in a way which ensures customer satisfaction. To evaluate performance and ensure the proper servicing and maintenance of equipment under contract to the company is carried out, including completing required documents and paperwork. To take a pro-active approach to client liaison and ensure that concerns are dealt with or relayed to management and FM helpdesk as necessary. To be fully aware of contractual requirements and customer needs at all times. To ensure that administration requirements are actioned on time and all necessary documents / records are maintained accurately. Working in a safe manner at all times, complying with current Health & Safety legislation and Servest FM H&S policy. To assist the site, when required, with additional duties which you are competent to complete such as preparing meeting rooms, delivering beverages to meeting rooms, general basic plumbing and all other duties required by Management to ensure the smooth running of the site. Taking deliveries on site and liaising with site reception/security. About You: Applicant must have the right to work in the UK NVQ or City & Guilds in the following; gas/plumbing/mechanical services desired. Pre requisite - Qualified Electrician, City & Guilds 2330 & 2391 or NVQ Level 3, 18th Edition Previous working within Facilities Management. Customer focused individual with proactive approach to working. Ability to work on own initiative and/or as part of a team. Ability to work safely at all times and the ability to understand contract and Health & Safety requirements/regulations. To attempt to solve issues in the first instance in a manner that will not put the client s products or people at risk of contamination as a result of our works. Possess effective communication skills with ability to write technical reports and or communicate verbally with supervisor, manager, helpdesk and client representatives. Ability to use electronic hand held devices. Ability to identify issues or risks that require escalation as necessary to Supervisor or manager. Willing and keen to work in a team covering all required duties for the site including basic tasks. Benefits: Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Win monthly Atalian Servest Superstar Awards How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon!
Mar 29, 2024
Full time
Reference: /WV/29-02/1092/11 Job Title: Multi-Skilled Engineer Salary: Competitive Working Hours: Monday to Friday - 40 hours per week Location: 10-18 Victoria London Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. We currently have a great opportunity for a Multi-Skilled engineer to join our team. The successful candidate will provide a technical engineering & General building support service, with the minimum of supervision in respect of mechanical & electrical servicing, repairs, maintenance, fabric, installation and general handyman duties. The candidate will additionally be required to undertake the service and maintenance of other assets / trades were deemed competent and qualified to do so. There will also be some porterage/front of house duties as required. Would you be interested to join a leading facilities management company with a reputation for excellence? We are currently recruiting for a Multi-Skilled Engineer to join our passionate and driven team in 10-18 Victoria London Your primary responsibilities will include: To undertake PPM, proactive and reactive works issued through the helpdesk within set time frames so that the customer expectations are met. To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, so that relevant standards are met. To ensure that equipment operates to specified performance criteria. To ensure equipment and surrounding area conform to agreed company standards. To provide a professional service and represent the company in a way which ensures customer satisfaction. To evaluate performance and ensure the proper servicing and maintenance of equipment under contract to the company is carried out, including completing required documents and paperwork. To take a pro-active approach to client liaison and ensure that concerns are dealt with or relayed to management and FM helpdesk as necessary. To be fully aware of contractual requirements and customer needs at all times. To ensure that administration requirements are actioned on time and all necessary documents / records are maintained accurately. Working in a safe manner at all times, complying with current Health & Safety legislation and Servest FM H&S policy. To assist the site, when required, with additional duties which you are competent to complete such as preparing meeting rooms, delivering beverages to meeting rooms, general basic plumbing and all other duties required by Management to ensure the smooth running of the site. Taking deliveries on site and liaising with site reception/security. About You: Applicant must have the right to work in the UK NVQ or City & Guilds in the following; gas/plumbing/mechanical services desired. Pre requisite - Qualified Electrician, City & Guilds 2330 & 2391 or NVQ Level 3, 18th Edition Previous working within Facilities Management. Customer focused individual with proactive approach to working. Ability to work on own initiative and/or as part of a team. Ability to work safely at all times and the ability to understand contract and Health & Safety requirements/regulations. To attempt to solve issues in the first instance in a manner that will not put the client s products or people at risk of contamination as a result of our works. Possess effective communication skills with ability to write technical reports and or communicate verbally with supervisor, manager, helpdesk and client representatives. Ability to use electronic hand held devices. Ability to identify issues or risks that require escalation as necessary to Supervisor or manager. Willing and keen to work in a team covering all required duties for the site including basic tasks. Benefits: Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Win monthly Atalian Servest Superstar Awards How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon!
Reference: TS/GB/07-03/1099 Job Title: Engineering Supervisor Salary: Competitive Working Hours: Monday, Tuesday, Wednesday, Thursday, Friday - 40 hours per week Location: Site Based Site Address: City of London Postcode: EC3V 0AS Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Would you be interested to join a leading facilities management company with a reputation for excellence? We are currently recruiting for an Engineering Supervisor to join our passionate and driven team in the City of London Your primary responsibilities will include: Providing training and development to Engineers. Complete regular reviews of Engineer and Sub Contractor paperwork. Complete audits of site logbooks. Ensure all tools, equipment and vehicle inspections are undertaken. Support in monthly maintenance planning of core engineering PPM work. About You: Applicant must have the right to work in the UK Time Served Engineer in Mechanical and/or Electrical trade with some post-apprenticeship experience. Supervisory experience. CSCS Skills Card. SMSTS or SSSTS. PASMA / IPAF. Previous experience working within building maintenance, projects or minor works environment. Benefits: Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Win monthly Atalian Servest Superstar Awards How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon!
Mar 29, 2024
Full time
Reference: TS/GB/07-03/1099 Job Title: Engineering Supervisor Salary: Competitive Working Hours: Monday, Tuesday, Wednesday, Thursday, Friday - 40 hours per week Location: Site Based Site Address: City of London Postcode: EC3V 0AS Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Would you be interested to join a leading facilities management company with a reputation for excellence? We are currently recruiting for an Engineering Supervisor to join our passionate and driven team in the City of London Your primary responsibilities will include: Providing training and development to Engineers. Complete regular reviews of Engineer and Sub Contractor paperwork. Complete audits of site logbooks. Ensure all tools, equipment and vehicle inspections are undertaken. Support in monthly maintenance planning of core engineering PPM work. About You: Applicant must have the right to work in the UK Time Served Engineer in Mechanical and/or Electrical trade with some post-apprenticeship experience. Supervisory experience. CSCS Skills Card. SMSTS or SSSTS. PASMA / IPAF. Previous experience working within building maintenance, projects or minor works environment. Benefits: Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Win monthly Atalian Servest Superstar Awards How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon!
Job Description Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Mar 29, 2024
Full time
Job Description Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.