Tax Consultant Summary £49,500 up to £66,000 per annum - This isn't an ordinary job. This is an extraordinary experience. Our UK Tax Function is looking for a confident and methodical individual to join their vibrant team. You will be reporting to the Head Of Tax and Senior Financial Management. You will be a fundamental part of the team so this is an ideal opportunity for a proactive individual who thrives in a fast-paced environment. We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do • Your role will be to support the team mainly on corporate income tax matters to include capital allowances, transfer pricing, withholding taxes, general tax analysis etc with a view to efficient and effective compliance. • Preparation of supporting working papers including assembly of data into tax returns and payment calculations • Interrogation of accounting systems and analysis of outputs from other departments • Ad hoc consulting and advisory projects • Liaising with internal stakeholders, information providers, external advisers and revenue authorities • Generally support compliance including process control design and testing. • The tax function covers a broad portfolio of taxes and there will be opportunities to support on these also What you'll need • ACA/ACCA training or Tax Inspector with full Technical Training course; or tax equivalent course is essential for this role • Good understanding of book keeping and accounting principles including journal adjustments and GL reconciliations • Software skills (excel; word; PowerPoint; SAP) • Retail Industry experience is desirable • Excellent interpersonal and communication skills • Negotiation skills, able to sustain opinion and handle challenges • Commitment to lifelong learning and personal development • Ability to work independently, managing conflicting priorities with ease and efficiency • An excellent communicator and multi-tasker with exceptional organisational abilities What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £49,500 with the potential to earn up to £66,000 (depending on experience) with 35 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Mar 29, 2024
Full time
Tax Consultant Summary £49,500 up to £66,000 per annum - This isn't an ordinary job. This is an extraordinary experience. Our UK Tax Function is looking for a confident and methodical individual to join their vibrant team. You will be reporting to the Head Of Tax and Senior Financial Management. You will be a fundamental part of the team so this is an ideal opportunity for a proactive individual who thrives in a fast-paced environment. We have moved to a hybrid working model with a recommended 2 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do • Your role will be to support the team mainly on corporate income tax matters to include capital allowances, transfer pricing, withholding taxes, general tax analysis etc with a view to efficient and effective compliance. • Preparation of supporting working papers including assembly of data into tax returns and payment calculations • Interrogation of accounting systems and analysis of outputs from other departments • Ad hoc consulting and advisory projects • Liaising with internal stakeholders, information providers, external advisers and revenue authorities • Generally support compliance including process control design and testing. • The tax function covers a broad portfolio of taxes and there will be opportunities to support on these also What you'll need • ACA/ACCA training or Tax Inspector with full Technical Training course; or tax equivalent course is essential for this role • Good understanding of book keeping and accounting principles including journal adjustments and GL reconciliations • Software skills (excel; word; PowerPoint; SAP) • Retail Industry experience is desirable • Excellent interpersonal and communication skills • Negotiation skills, able to sustain opinion and handle challenges • Commitment to lifelong learning and personal development • Ability to work independently, managing conflicting priorities with ease and efficiency • An excellent communicator and multi-tasker with exceptional organisational abilities What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £49,500 with the potential to earn up to £66,000 (depending on experience) with 35 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Location Holborn Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Holborn, London, EC1N 2HT Hours Full-time Contract-Type Permanent Salary Competitive Plus Benefits Areas of business Group HR Closing date 2024/04/:59:00 Job ID 228857 Job Description Our people are at the heart of our business, and we are looking for those that are just as passionate about that as we are. Join our People team, and come with us on a journey as we transform the way we do HR. Our team is made up of business partners working with leaders to get the most out of their teams, specialist knowledge in our centres of expertise, and colleague-centric, efficient people services. Our work ranges from making sure that our 150,000+ colleagues are paid on time to attracting brilliant talent to drive our strategy, to unlocking the skills and capability of our colleagues. This is a fast-moving business, and we make sure our policies and rewards keep up with that too. We know flexibility is important and helps you be more productive so there's more choice than ever about where and when you work. When it comes to your development, we'll support your growth in your own unique way. When you join us, you'll be joining a team that knows just what it means to be happy and engaged, and who makes a real impact across our business. Why join us Our People Partner will partner with Senior leaders in Property, Procurement & EV as a trusted, visible advisor and business partner, supporting the execution and delivery of functional or geographic plans, set out by the Senior Leadership team. You will be a conduit into our centres of excellence, ensuring the correct expertise is engaged to solve business problems. The role will drive our culture, enable performance, coach managers, and deliver a tangible return on investment by building regional or divisional capability, maximising capacity, and cost efficiency to deliver customer outcomes and shareholder value. What you'll do You will play a vital role in partnering with senior leaders in Property, Procurement & EV to provide trusted advisory support and guidance. Working collaboratively with the cross-functional teams and centres of excellence, you develop and deliver strategic regional or divisional people plans that address specific functional people challenges. Your responsibilities will involve mobilising and delivering against these plans, driving a high-performance culture through coaching and influencing leaders, executing and embedding business change initiatives, and fostering a collaborative and inclusive environment. Additionally, you will analyse people data to inform decision-making, track progress against targets and measures, and actively contribute to driving positive metrics related to engagement, talent, performance, diversity, equity, and inclusion. Your role will be essential in driving business performance and ensuring that the organisation is equipped with the right capabilities to succeed. Who you are You are a highly experienced and strategic HR professional with a proven track record in partnering with senior leaders and stakeholders in fast-paced and complex commercial organisations. With your CIPD Level 5 + qualification and expertise in creating and delivering people plans in collaboration with Centres of Excellence, you have strong influencing and relationship-building skills. Your talent management experience, coupled with your ability to enable and drive business change and transformation, adds value to the organisation. As a data-driven decision-maker, you excel in analysing and drawing insights from data to inform strategic decision-making. With your deep understanding of organisational design and effectiveness, you contribute to shaping effective business partnerships. We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Mar 28, 2024
Full time
Location Holborn Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Holborn, London, EC1N 2HT Hours Full-time Contract-Type Permanent Salary Competitive Plus Benefits Areas of business Group HR Closing date 2024/04/:59:00 Job ID 228857 Job Description Our people are at the heart of our business, and we are looking for those that are just as passionate about that as we are. Join our People team, and come with us on a journey as we transform the way we do HR. Our team is made up of business partners working with leaders to get the most out of their teams, specialist knowledge in our centres of expertise, and colleague-centric, efficient people services. Our work ranges from making sure that our 150,000+ colleagues are paid on time to attracting brilliant talent to drive our strategy, to unlocking the skills and capability of our colleagues. This is a fast-moving business, and we make sure our policies and rewards keep up with that too. We know flexibility is important and helps you be more productive so there's more choice than ever about where and when you work. When it comes to your development, we'll support your growth in your own unique way. When you join us, you'll be joining a team that knows just what it means to be happy and engaged, and who makes a real impact across our business. Why join us Our People Partner will partner with Senior leaders in Property, Procurement & EV as a trusted, visible advisor and business partner, supporting the execution and delivery of functional or geographic plans, set out by the Senior Leadership team. You will be a conduit into our centres of excellence, ensuring the correct expertise is engaged to solve business problems. The role will drive our culture, enable performance, coach managers, and deliver a tangible return on investment by building regional or divisional capability, maximising capacity, and cost efficiency to deliver customer outcomes and shareholder value. What you'll do You will play a vital role in partnering with senior leaders in Property, Procurement & EV to provide trusted advisory support and guidance. Working collaboratively with the cross-functional teams and centres of excellence, you develop and deliver strategic regional or divisional people plans that address specific functional people challenges. Your responsibilities will involve mobilising and delivering against these plans, driving a high-performance culture through coaching and influencing leaders, executing and embedding business change initiatives, and fostering a collaborative and inclusive environment. Additionally, you will analyse people data to inform decision-making, track progress against targets and measures, and actively contribute to driving positive metrics related to engagement, talent, performance, diversity, equity, and inclusion. Your role will be essential in driving business performance and ensuring that the organisation is equipped with the right capabilities to succeed. Who you are You are a highly experienced and strategic HR professional with a proven track record in partnering with senior leaders and stakeholders in fast-paced and complex commercial organisations. With your CIPD Level 5 + qualification and expertise in creating and delivering people plans in collaboration with Centres of Excellence, you have strong influencing and relationship-building skills. Your talent management experience, coupled with your ability to enable and drive business change and transformation, adds value to the organisation. As a data-driven decision-maker, you excel in analysing and drawing insights from data to inform strategic decision-making. With your deep understanding of organisational design and effectiveness, you contribute to shaping effective business partnerships. We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Job Description We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Manton Wood , we have a team of around 1,700 colleagues. We produce sandwiches and wraps for some of the biggest retailers in the UK including Co-op, Asda, Morrisons, Boots, Aldi and Lidl. Our Manton Wood site has a gym, restaurant with hot food and a staff shop available to all our colleagues. What you'll be doing Develop user requirement specifications to ensure the clear and common understanding of agreed objectives and standards are established as the basis for project planning Proactively manage end-to-end project or change implementation within well-defined timelines and budgets, covering all facets of implementation, ensuring that project objectives are achieved Ensure that change control procedures are adhered to and that project deliverables are completed within planned cost, timescale and resource budgets, and ensure that these are endorsed by stakeholders Monitor bought-in services, including external suppliers such as technology partners or outsourced providers, to ensure the adherence to standards and the delivery of agreed specifications Identify, assess, and mitigate risks that could affect the success of the project through a maintenance of a topical risk management plan which ensures that all stakeholders are aware of obstacles to successful delivery Provide effective leadership to the project team, supporting development and managing performance Provide advisory support for Product Development, engaging with the team to ensure engineering involvement from product concept through to launch is achieved Liaise with customers on specific projects to ensure alignment of technology, performance, quality and technical standards so that the general manufacturing solution is fully supported Seek out engineering solutions for recognised manufacturing unit issues including capacity, efficiency, PD, Health and Safety, Hygiene, Technical, Environmental to ensure continuous improvement in the locations standards of performance What we're looking for Experience with a recognised project delivery method such as PMI/PRINCE2 Able to use Microsoft Project, or equivalent project management software, to plan and monitor progress and project resourcing Familiar with AutoCAD or similar design software to produce design specifications Current knowledge of Risk Management legislation and CDM regulations Proven track record of managing contracts and third-party providers Familiarity with technologies: Data Centre Hosting, Managed Infrastructure Services, ERP Implementation, BI Implementation to look for alignment and efficiencies with local manufacturing requirements. Qualified in food hygiene level 3 Qualified and able to assess machinery safety We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Mar 28, 2024
Full time
Job Description We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Manton Wood , we have a team of around 1,700 colleagues. We produce sandwiches and wraps for some of the biggest retailers in the UK including Co-op, Asda, Morrisons, Boots, Aldi and Lidl. Our Manton Wood site has a gym, restaurant with hot food and a staff shop available to all our colleagues. What you'll be doing Develop user requirement specifications to ensure the clear and common understanding of agreed objectives and standards are established as the basis for project planning Proactively manage end-to-end project or change implementation within well-defined timelines and budgets, covering all facets of implementation, ensuring that project objectives are achieved Ensure that change control procedures are adhered to and that project deliverables are completed within planned cost, timescale and resource budgets, and ensure that these are endorsed by stakeholders Monitor bought-in services, including external suppliers such as technology partners or outsourced providers, to ensure the adherence to standards and the delivery of agreed specifications Identify, assess, and mitigate risks that could affect the success of the project through a maintenance of a topical risk management plan which ensures that all stakeholders are aware of obstacles to successful delivery Provide effective leadership to the project team, supporting development and managing performance Provide advisory support for Product Development, engaging with the team to ensure engineering involvement from product concept through to launch is achieved Liaise with customers on specific projects to ensure alignment of technology, performance, quality and technical standards so that the general manufacturing solution is fully supported Seek out engineering solutions for recognised manufacturing unit issues including capacity, efficiency, PD, Health and Safety, Hygiene, Technical, Environmental to ensure continuous improvement in the locations standards of performance What we're looking for Experience with a recognised project delivery method such as PMI/PRINCE2 Able to use Microsoft Project, or equivalent project management software, to plan and monitor progress and project resourcing Familiar with AutoCAD or similar design software to produce design specifications Current knowledge of Risk Management legislation and CDM regulations Proven track record of managing contracts and third-party providers Familiarity with technologies: Data Centre Hosting, Managed Infrastructure Services, ERP Implementation, BI Implementation to look for alignment and efficiencies with local manufacturing requirements. Qualified in food hygiene level 3 Qualified and able to assess machinery safety We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
This role is 4 days per week with mandatory Friday working Have you ever thought about advancing your career with an organisation that operates on a global scale to deliver a first-class service for the UK government and our international partners? A career where you'll bring your commitment to making effective decisions and working collaboratively to our Human Resources service. A career where you'll focus on supporting the work of a complex organisation which is at the forefront of the government's response to events which threaten the United Kingdom's security and prosperity. If you're looking for your job, but bigger, this could be your next move. As a trusted government partner we work on a huge range of projects, and help protect the UK's interests around the world. We design and construct secure government buildings. We help earthquake-proof embassies. We courier diplomatic packages across continents. We keep complex projects on track, and on budget. We store visa applications securely in the Cloud. And a whole lot more besides. It's exciting work - and you could play a vital part as you take on a role that supports the success of our security operation. Help to deliver tasks that support our global security work In this role, you'll join a small, supportive team and focus on advising colleagues on a range of people management issues including conduct, attendance, grievance, performance, health and welfare, and assist with a range of other HR related projects. Delivering tasks and activities to support HR and the wider performance team, helping with organisational change and policy review projects, you'll also undertake tasks and activities that support the delivery of our diversity and inclusion action plan. Your other responsibilities will be many and varied, and include ensuring the workload is effectively prioritised and managed, and all relevant policies and processes are followed and SLAs are met. You'll maintain records and data in relevant databases, ensure data integrity and accurate reporting, and ensure proposals and recommendations are compliant with current legislation and government policies and processes. Use your communication skills to deliver results that make a real difference With previous HR experience, preferably in an operational context managing a caseload, you'll have good knowledge of employment legislation, and an understanding of the principles of data protection. A superb and sympathetic communicator, you'll also possess good administrative and secretarial skills, experience of discipline and dispute resolution, attendance, attendance and risk management, and the ability to analyse, interrogate and evaluate data. A Level 5 CIPD qualification or equivalent experience would be desirable, as would knowledge of civil service HR policies and controls, and an understanding of LEAN processes and principles. Grow your career in the biggest way possible When you join us, you'll be contributing to protecting the nation's interests at home and overseas. How will we help you in return? We offer a competitive salary, 25-30 days' annual leave per year (depending on length of service) and a Civil Service pension. Depending on business need, we can accommodate some hybrid working between the office at least 60% of your working hours and home. While on-site, you'll have access to an on-site gym, nursery, canteen, and we offer interest-free loans on season tickets and bikes to help you get there. Above all else, we can offer your job, bigger. As a HR Employee Relations Advisor, you'll be working on projects that help us protect people, information and assets around the world. Using your skills in a way that just means more. Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting on our website: To find out more about us and what a career with FCDO Services can offer you, please visit: fcdoservicescareers.co.uk Closing date for applications is: Midnight 2nd April 2024 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Hanslope Park based posts attract a Location Allowance of £1,750 per annum. FCDO Services are regulated by the Civil Service Commission.
Mar 27, 2024
Full time
This role is 4 days per week with mandatory Friday working Have you ever thought about advancing your career with an organisation that operates on a global scale to deliver a first-class service for the UK government and our international partners? A career where you'll bring your commitment to making effective decisions and working collaboratively to our Human Resources service. A career where you'll focus on supporting the work of a complex organisation which is at the forefront of the government's response to events which threaten the United Kingdom's security and prosperity. If you're looking for your job, but bigger, this could be your next move. As a trusted government partner we work on a huge range of projects, and help protect the UK's interests around the world. We design and construct secure government buildings. We help earthquake-proof embassies. We courier diplomatic packages across continents. We keep complex projects on track, and on budget. We store visa applications securely in the Cloud. And a whole lot more besides. It's exciting work - and you could play a vital part as you take on a role that supports the success of our security operation. Help to deliver tasks that support our global security work In this role, you'll join a small, supportive team and focus on advising colleagues on a range of people management issues including conduct, attendance, grievance, performance, health and welfare, and assist with a range of other HR related projects. Delivering tasks and activities to support HR and the wider performance team, helping with organisational change and policy review projects, you'll also undertake tasks and activities that support the delivery of our diversity and inclusion action plan. Your other responsibilities will be many and varied, and include ensuring the workload is effectively prioritised and managed, and all relevant policies and processes are followed and SLAs are met. You'll maintain records and data in relevant databases, ensure data integrity and accurate reporting, and ensure proposals and recommendations are compliant with current legislation and government policies and processes. Use your communication skills to deliver results that make a real difference With previous HR experience, preferably in an operational context managing a caseload, you'll have good knowledge of employment legislation, and an understanding of the principles of data protection. A superb and sympathetic communicator, you'll also possess good administrative and secretarial skills, experience of discipline and dispute resolution, attendance, attendance and risk management, and the ability to analyse, interrogate and evaluate data. A Level 5 CIPD qualification or equivalent experience would be desirable, as would knowledge of civil service HR policies and controls, and an understanding of LEAN processes and principles. Grow your career in the biggest way possible When you join us, you'll be contributing to protecting the nation's interests at home and overseas. How will we help you in return? We offer a competitive salary, 25-30 days' annual leave per year (depending on length of service) and a Civil Service pension. Depending on business need, we can accommodate some hybrid working between the office at least 60% of your working hours and home. While on-site, you'll have access to an on-site gym, nursery, canteen, and we offer interest-free loans on season tickets and bikes to help you get there. Above all else, we can offer your job, bigger. As a HR Employee Relations Advisor, you'll be working on projects that help us protect people, information and assets around the world. Using your skills in a way that just means more. Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting on our website: To find out more about us and what a career with FCDO Services can offer you, please visit: fcdoservicescareers.co.uk Closing date for applications is: Midnight 2nd April 2024 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Hanslope Park based posts attract a Location Allowance of £1,750 per annum. FCDO Services are regulated by the Civil Service Commission.
Job Description We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Northampton , we operate one of the most impressive facilities in Europe, based across a campus of 5 manufacturing units, and we have a team of around 2,000 colleagues making high quality premium products every day . We are the sole supplier of sandwiches, wraps, rolls and sushi for Marks & Spencer. What you'll be doing Develop user requirement specifications to ensure the clear and common understanding of agreed objectives and standards are established as the basis for project planning Proactively manage end-to-end project or change implementation within well-defined timelines and budgets, covering all facets of implementation, ensuring that project objectives are achieved Ensure that change control procedures are adhered to and that project deliverables are completed within planned cost, timescale and resource budgets, and ensure that these are endorsed by stakeholders Monitor bought-in services, including external suppliers such as technology partners or outsourced providers, to ensure the adherence to standards and the delivery of agreed specifications Identify, assess, and mitigate risks that could affect the success of the project through a maintenance of a topical risk management plan which ensures that all stakeholders are aware of obstacles to successful delivery Provide effective leadership to the project team, supporting development and managing performance Provide advisory support for Product Development, engaging with the team to ensure engineering involvement from product concept through to launch is achieved Liaise with customers on specific projects to ensure alignment of technology, performance, quality and technical standards so that the general manufacturing solution is fully supported Seek out engineering solutions for recognised manufacturing unit issues including capacity, efficiency, PD, Health and Safety, Hygiene, Technical, Environmental to ensure continuous improvement in the locations standards of performance What we're looking for Experience with a recognised project delivery method such as PMI/PRINCE2 Able to use Microsoft Project, or equivalent project management software, to plan and monitor progress and project resourcing Familiar with AutoCAD or similar design software to produce design specifications Current knowledge of Risk Management legislation and CDM regulations Proven track record of managing contracts and third-party providers Familiarity with technologies: Data Centre Hosting, Managed Infrastructure Services, ERP Implementation, BI Implementation to look for alignment and efficiencies with local manufacturing requirements. Qualified in food hygiene level 3 Qualified and able to assess machinery safety We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Mar 26, 2024
Full time
Job Description We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Northampton , we operate one of the most impressive facilities in Europe, based across a campus of 5 manufacturing units, and we have a team of around 2,000 colleagues making high quality premium products every day . We are the sole supplier of sandwiches, wraps, rolls and sushi for Marks & Spencer. What you'll be doing Develop user requirement specifications to ensure the clear and common understanding of agreed objectives and standards are established as the basis for project planning Proactively manage end-to-end project or change implementation within well-defined timelines and budgets, covering all facets of implementation, ensuring that project objectives are achieved Ensure that change control procedures are adhered to and that project deliverables are completed within planned cost, timescale and resource budgets, and ensure that these are endorsed by stakeholders Monitor bought-in services, including external suppliers such as technology partners or outsourced providers, to ensure the adherence to standards and the delivery of agreed specifications Identify, assess, and mitigate risks that could affect the success of the project through a maintenance of a topical risk management plan which ensures that all stakeholders are aware of obstacles to successful delivery Provide effective leadership to the project team, supporting development and managing performance Provide advisory support for Product Development, engaging with the team to ensure engineering involvement from product concept through to launch is achieved Liaise with customers on specific projects to ensure alignment of technology, performance, quality and technical standards so that the general manufacturing solution is fully supported Seek out engineering solutions for recognised manufacturing unit issues including capacity, efficiency, PD, Health and Safety, Hygiene, Technical, Environmental to ensure continuous improvement in the locations standards of performance What we're looking for Experience with a recognised project delivery method such as PMI/PRINCE2 Able to use Microsoft Project, or equivalent project management software, to plan and monitor progress and project resourcing Familiar with AutoCAD or similar design software to produce design specifications Current knowledge of Risk Management legislation and CDM regulations Proven track record of managing contracts and third-party providers Familiarity with technologies: Data Centre Hosting, Managed Infrastructure Services, ERP Implementation, BI Implementation to look for alignment and efficiencies with local manufacturing requirements. Qualified in food hygiene level 3 Qualified and able to assess machinery safety We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Summary £25,000 - £29,000 per annum. This isn't an ordinary job. This is an extraordinary experience. An opportunity has arisen for a motivated, passionate, and organised Advisor to join our Lidl Family. At Lidl, we put the SUPER in supermarket! We want to offer our customers the best value for money by operating our business in a simple and sustainable way. We champion customers by not only ensuring our prices are competitive winning cheapest supermarket of the year but also through offering our customers the best shopping experience possible. At Customer Care, we want all our customers to feel like HEROS ensuring all customer enquiries are treated with the greatest possible care, which was proven by winning European Contact Centre of the Year 2023. Our success is down to our colleagues, and everyone works hard to achieve the highest standards possible. In return we offer hybrid working two days a week pro rata, a comprehensive 4-week training programme and a warm welcome to our award-winning team. What you'll do • Deliver outstanding Customer Care • Answer customer calls and written contacts via phone, email and live webchat • Deal effectively and efficiently with all manner of enquiries and complaints relating our products, our stores, Lidl plus APP• Ability to work towards individual targets to achieve department goals• Liaising with internal departments across the business • Potential opportunities to progress internally to social media, escalated complaints or management teams. What you'll need • Significant Customer Care experience in a fast-paced environment is beneficial• Excellent verbal and written communication skills• Passionate, positive and confident in all that you do• Competent knowledge of Microsoft Office, including Excel, Outlook and Teams• Strong attention to detail and high level of quality awareness• Reliable and conscientious team player• Strong multi-tasking and time management skills Please note that this is a shift-based role and will include weekend working on a flexible basis, the shift patterns will include: • Monday - Saturday are various shifts between 7:45am - 6pm • Sunday shifts are between 8:30am - 5pm What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary from £25,000 - £29,000 (depending on experience) with 30 days holiday per year (pro rata). Save for your future with our pension scheme, or save today with a 10% in store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment
Mar 25, 2024
Full time
Summary £25,000 - £29,000 per annum. This isn't an ordinary job. This is an extraordinary experience. An opportunity has arisen for a motivated, passionate, and organised Advisor to join our Lidl Family. At Lidl, we put the SUPER in supermarket! We want to offer our customers the best value for money by operating our business in a simple and sustainable way. We champion customers by not only ensuring our prices are competitive winning cheapest supermarket of the year but also through offering our customers the best shopping experience possible. At Customer Care, we want all our customers to feel like HEROS ensuring all customer enquiries are treated with the greatest possible care, which was proven by winning European Contact Centre of the Year 2023. Our success is down to our colleagues, and everyone works hard to achieve the highest standards possible. In return we offer hybrid working two days a week pro rata, a comprehensive 4-week training programme and a warm welcome to our award-winning team. What you'll do • Deliver outstanding Customer Care • Answer customer calls and written contacts via phone, email and live webchat • Deal effectively and efficiently with all manner of enquiries and complaints relating our products, our stores, Lidl plus APP• Ability to work towards individual targets to achieve department goals• Liaising with internal departments across the business • Potential opportunities to progress internally to social media, escalated complaints or management teams. What you'll need • Significant Customer Care experience in a fast-paced environment is beneficial• Excellent verbal and written communication skills• Passionate, positive and confident in all that you do• Competent knowledge of Microsoft Office, including Excel, Outlook and Teams• Strong attention to detail and high level of quality awareness• Reliable and conscientious team player• Strong multi-tasking and time management skills Please note that this is a shift-based role and will include weekend working on a flexible basis, the shift patterns will include: • Monday - Saturday are various shifts between 7:45am - 6pm • Sunday shifts are between 8:30am - 5pm What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary from £25,000 - £29,000 (depending on experience) with 30 days holiday per year (pro rata). Save for your future with our pension scheme, or save today with a 10% in store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment
Job Description We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Northampton , we operate one of the most impressive facilities in Europe, based across a campus of 5 manufacturing units, and we have a team of around 2,000 colleagues making high quality premium products every day . We are the sole supplier of sandwiches, wraps, rolls and sushi for Marks & Spencer. What you'll be doing Develop user requirement specifications to ensure the clear and common understanding of agreed objectives and standards are established as the basis for project planning Proactively manage end-to-end project or change implementation within well-defined timelines and budgets, covering all facets of implementation, ensuring that project objectives are achieved Ensure that change control procedures are adhered to and that project deliverables are completed within planned cost, timescale and resource budgets, and ensure that these are endorsed by stakeholders Monitor bought-in services, including external suppliers such as technology partners or outsourced providers, to ensure the adherence to standards and the delivery of agreed specifications Identify, assess, and mitigate risks that could affect the success of the project through a maintenance of a topical risk management plan which ensures that all stakeholders are aware of obstacles to successful delivery Provide effective leadership to the project team, supporting development and managing performance Provide advisory support for Product Development, engaging with the team to ensure engineering involvement from product concept through to launch is achieved Liaise with customers on specific projects to ensure alignment of technology, performance, quality and technical standards so that the general manufacturing solution is fully supported Seek out engineering solutions for recognised manufacturing unit issues including capacity, efficiency, PD, Health and Safety, Hygiene, Technical, Environmental to ensure continuous improvement in the locations standards of performance What we're looking for Experience with a recognised project delivery method such as PMI/PRINCE2 Able to use Microsoft Project, or equivalent project management software, to plan and monitor progress and project resourcing Familiar with AutoCAD or similar design software to produce design specifications Current knowledge of Risk Management legislation and CDM regulations Proven track record of managing contracts and third-party providers Familiarity with technologies: Data Centre Hosting, Managed Infrastructure Services, ERP Implementation, BI Implementation to look for alignment and efficiencies with local manufacturing requirements. Qualified in food hygiene level 3 Qualified and able to assess machinery safety We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Mar 24, 2024
Full time
Job Description We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Northampton , we operate one of the most impressive facilities in Europe, based across a campus of 5 manufacturing units, and we have a team of around 2,000 colleagues making high quality premium products every day . We are the sole supplier of sandwiches, wraps, rolls and sushi for Marks & Spencer. What you'll be doing Develop user requirement specifications to ensure the clear and common understanding of agreed objectives and standards are established as the basis for project planning Proactively manage end-to-end project or change implementation within well-defined timelines and budgets, covering all facets of implementation, ensuring that project objectives are achieved Ensure that change control procedures are adhered to and that project deliverables are completed within planned cost, timescale and resource budgets, and ensure that these are endorsed by stakeholders Monitor bought-in services, including external suppliers such as technology partners or outsourced providers, to ensure the adherence to standards and the delivery of agreed specifications Identify, assess, and mitigate risks that could affect the success of the project through a maintenance of a topical risk management plan which ensures that all stakeholders are aware of obstacles to successful delivery Provide effective leadership to the project team, supporting development and managing performance Provide advisory support for Product Development, engaging with the team to ensure engineering involvement from product concept through to launch is achieved Liaise with customers on specific projects to ensure alignment of technology, performance, quality and technical standards so that the general manufacturing solution is fully supported Seek out engineering solutions for recognised manufacturing unit issues including capacity, efficiency, PD, Health and Safety, Hygiene, Technical, Environmental to ensure continuous improvement in the locations standards of performance What we're looking for Experience with a recognised project delivery method such as PMI/PRINCE2 Able to use Microsoft Project, or equivalent project management software, to plan and monitor progress and project resourcing Familiar with AutoCAD or similar design software to produce design specifications Current knowledge of Risk Management legislation and CDM regulations Proven track record of managing contracts and third-party providers Familiarity with technologies: Data Centre Hosting, Managed Infrastructure Services, ERP Implementation, BI Implementation to look for alignment and efficiencies with local manufacturing requirements. Qualified in food hygiene level 3 Qualified and able to assess machinery safety We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Pertemps Managed Solutions has been engaged by a market leading self storage business to find the latest addition to their Byfleet team, an assistant store manager. Are you a people person looking to make a real difference? Do you have a "lead by example" management style? Are you driven to exceed targets? When customers visit a store, their experience starts with you. It's crucial that you'll have the eagerness to be warm and welcoming, making them feel looked after as soon as they walk in the door. What we would like from you We love a bit of get up and go, so don't be afraid of getting stuck into your work with passion and enthusiasm. As an Assistant Store Manager your main role is to support your Store Manager in all aspects of running your store, in order to grow and develop your business.Below are some of the key areas you will be required to fulfil: Provide the highest standards of customer service, in person, via email or phone Maximise sales at every opportunity through promoting the products and services available Be confident and comfortable negotiating day to day Complete daily health and safety walk arounds and help maintain the general cleanliness of the site Propose ideas for local marketing and assist with recruitment where necessary Carry out general administration tasks on our database (i.e. set up customer contracts and debt management) Take a flexible approach to working as part of a team or individually Take an equal share of responsibility by being a key holder and opening/closing your store Coach and develop your sales advisors Support your store manager to grow and develop your business An ideal Assistant Store Manager will demonstrate A "can do" attitude, not afraid of getting stuck into your work Management experience demonstrating a lead by example attitude Strong listening skills with a genuine desire to help others and learn The ability to problem solve whilst building rapport with customers and colleagues Excellent prioritisation skills and ability to make decisions Enthusiasm and consistency with the ability to work alone or within a team Hunger to improve and learn new skills and a flexible approach to your working hours What we give back to you Competitive rates of pay reviewed on an annual basis Quarterly bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement increasing with service Training and support to help you develop a great career with us Great pension and sharesave scheme Social events throughout the year Family friendly policies to include enhanced maternity, paternity and adoption packages Free on -site parking Cycle to work scheme and gym discounts Vouchers for life events Day off to volunteer for one of our charity partners
Sep 19, 2022
Full time
Pertemps Managed Solutions has been engaged by a market leading self storage business to find the latest addition to their Byfleet team, an assistant store manager. Are you a people person looking to make a real difference? Do you have a "lead by example" management style? Are you driven to exceed targets? When customers visit a store, their experience starts with you. It's crucial that you'll have the eagerness to be warm and welcoming, making them feel looked after as soon as they walk in the door. What we would like from you We love a bit of get up and go, so don't be afraid of getting stuck into your work with passion and enthusiasm. As an Assistant Store Manager your main role is to support your Store Manager in all aspects of running your store, in order to grow and develop your business.Below are some of the key areas you will be required to fulfil: Provide the highest standards of customer service, in person, via email or phone Maximise sales at every opportunity through promoting the products and services available Be confident and comfortable negotiating day to day Complete daily health and safety walk arounds and help maintain the general cleanliness of the site Propose ideas for local marketing and assist with recruitment where necessary Carry out general administration tasks on our database (i.e. set up customer contracts and debt management) Take a flexible approach to working as part of a team or individually Take an equal share of responsibility by being a key holder and opening/closing your store Coach and develop your sales advisors Support your store manager to grow and develop your business An ideal Assistant Store Manager will demonstrate A "can do" attitude, not afraid of getting stuck into your work Management experience demonstrating a lead by example attitude Strong listening skills with a genuine desire to help others and learn The ability to problem solve whilst building rapport with customers and colleagues Excellent prioritisation skills and ability to make decisions Enthusiasm and consistency with the ability to work alone or within a team Hunger to improve and learn new skills and a flexible approach to your working hours What we give back to you Competitive rates of pay reviewed on an annual basis Quarterly bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement increasing with service Training and support to help you develop a great career with us Great pension and sharesave scheme Social events throughout the year Family friendly policies to include enhanced maternity, paternity and adoption packages Free on -site parking Cycle to work scheme and gym discounts Vouchers for life events Day off to volunteer for one of our charity partners
Role: Full Time Sales Advisor / Location: West Molesey / Salary: £21,897 per annum ( OTE £24,086 ) plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. How you can make a difference Are you a people person looking to make a real difference? Do you get genuine job satisfaction from helping others? At Armadillo Self Storage, our employees are the face and heart of our business. When customers visit a store, their experience starts with YOU! It's crucial that you'll have the eagerness to be warm and welcoming, making them feel looked after as soon as they walk in the door. We like to think of ourselves as 'people people', so if a customer looks like they want a cup of tea, get the kettle on! Using your brilliant people skills, you'll determine what our customers' situation is and provide the relevant solutions and support they need. Whether it be; putting your cracking sales skills to use by promoting our products or using your initiative to ensure services and standards are well maintained. With full training provided right from the start, once you step through our door you will be fully supported in your career. What we would like from you We love a bit of get up and go, so don't be afraid of getting stuck into your work with passion and enthusiasm. As a Sales Advisor your main role is to support your customers and your team in the day to day operations of the store's performance. Below are some of the key areas you will be required to fulfil: Provide the highest standards of customer service, in person, via email or phone Maximise sales at every opportunity through promoting the products and services available Be confident and comfortable negotiating day to day Complete daily health and safety walk arounds and help maintain the general cleanliness of the site Carry out general administration tasks on our database (i.e. set up customer contracts and debt management) Take a flexible approach to working as part of a team or individually Take an equal share of responsibility by being a key holder and opening/closing your store Find more out about life at Armadillo Our ideal Sales Advisor will demonstrate A "can do" attitude, not afraid of getting stuck into your work Strong listening skills with a genuine desire to help others and learn The ability to problem solve whilst building rapport with customers and colleagues Excellent prioritisation skills and ability to make decisions Enthusiasm and consistency with the ability to work alone or within a team Hunger to improve and learn new skills and a flexible approach to your working hours Find more out about our Culture What we give back to you At Armadillo Self Storage we believe in a good work life balance, and promoting health and wellbeing, is vital to the happiness of our employees. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement increasing with service Training and support to help you develop a great career with us Great pension scheme Social events throughout the year Family friendly policies to include enhanced maternity, paternity and adoption packages Free on -site parking Cycle to work scheme and gym discounts Vouchers for life events Day off to volunteer for one of our charity partners Find more out about our Benefits At Big Yellow, we are committed to creating a diverse and inclusive workplace where all applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, marital status, disability or age.
Feb 24, 2022
Full time
Role: Full Time Sales Advisor / Location: West Molesey / Salary: £21,897 per annum ( OTE £24,086 ) plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. How you can make a difference Are you a people person looking to make a real difference? Do you get genuine job satisfaction from helping others? At Armadillo Self Storage, our employees are the face and heart of our business. When customers visit a store, their experience starts with YOU! It's crucial that you'll have the eagerness to be warm and welcoming, making them feel looked after as soon as they walk in the door. We like to think of ourselves as 'people people', so if a customer looks like they want a cup of tea, get the kettle on! Using your brilliant people skills, you'll determine what our customers' situation is and provide the relevant solutions and support they need. Whether it be; putting your cracking sales skills to use by promoting our products or using your initiative to ensure services and standards are well maintained. With full training provided right from the start, once you step through our door you will be fully supported in your career. What we would like from you We love a bit of get up and go, so don't be afraid of getting stuck into your work with passion and enthusiasm. As a Sales Advisor your main role is to support your customers and your team in the day to day operations of the store's performance. Below are some of the key areas you will be required to fulfil: Provide the highest standards of customer service, in person, via email or phone Maximise sales at every opportunity through promoting the products and services available Be confident and comfortable negotiating day to day Complete daily health and safety walk arounds and help maintain the general cleanliness of the site Carry out general administration tasks on our database (i.e. set up customer contracts and debt management) Take a flexible approach to working as part of a team or individually Take an equal share of responsibility by being a key holder and opening/closing your store Find more out about life at Armadillo Our ideal Sales Advisor will demonstrate A "can do" attitude, not afraid of getting stuck into your work Strong listening skills with a genuine desire to help others and learn The ability to problem solve whilst building rapport with customers and colleagues Excellent prioritisation skills and ability to make decisions Enthusiasm and consistency with the ability to work alone or within a team Hunger to improve and learn new skills and a flexible approach to your working hours Find more out about our Culture What we give back to you At Armadillo Self Storage we believe in a good work life balance, and promoting health and wellbeing, is vital to the happiness of our employees. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement increasing with service Training and support to help you develop a great career with us Great pension scheme Social events throughout the year Family friendly policies to include enhanced maternity, paternity and adoption packages Free on -site parking Cycle to work scheme and gym discounts Vouchers for life events Day off to volunteer for one of our charity partners Find more out about our Benefits At Big Yellow, we are committed to creating a diverse and inclusive workplace where all applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, marital status, disability or age.
Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongside your store induction Pension scheme and life assurance. We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully, we do not require a CV. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.
Feb 19, 2022
Full time
Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongside your store induction Pension scheme and life assurance. We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully, we do not require a CV. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.
Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support across five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, alongside your store induction Pension scheme and life assurance We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA. To apply for this role, please answer the questions fully, we do not require a CV. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.
Dec 08, 2021
Full time
Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support across five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, alongside your store induction Pension scheme and life assurance We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA. To apply for this role, please answer the questions fully, we do not require a CV. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.
It matters to us that Team O2 is as diverse as the communities we serve. We welcome and encourage people from all backgrounds to apply. Whoever you are, O2 has a place for you. Come join us. O2 is the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. With over 25 million customers across the UK, O2 is one of the world's most innovative companies putting our customers at the heart of everything we do. We're more than just a network. We open up the endless possibilities of technology, connecting our customers to the things that they love and exploring new ways to open up the world for them. We're always on the lookout for great talent. Just like our customers, we offer our employees more. A choice of benefits. Great rewards. Lots of training. Ongoing career development. Flexible approaches to work and we endeavour to make every role open to part time working. There are many reasons to join O2. Your role Your role as a Full time/Part time Advisor is to be a high performing, self -motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: • Being passionate about O2s products, services and brand and understanding what we offer as a business • Becoming an expert in all things O2 • Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store • Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why O2 message • Being aware of your own performance and the team performance and how you can contribute to O2's success • Using in store systems and working compliantly and adhering to O2 policies and processes • Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and O2 Campus • Supporting the Store Leadership team to open and close the Store • Working with your team to take ownership of the store appearance. Taking pride in where you work • Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: • Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 • The ability to build trusting relationships • Someone who is excited by working to targets, deadlines and achieving great results • Someone with an outgoing personality who gets enjoyment from being part of a dynamic team • Someone who has an interest in technology and mobiles and keen to improve that knowledge • Somebody who has the ability to adapt easily to change positively What we will give you: • £9.46 per hour • Superb accreditation programme with ability to earn over ten pounds per hour • Bonus • 23 days holiday allowance • Fantastic induction programme • Learning and Development support • Flexible benefits to suit you Additional Information Hours: 20hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including bonus, life cover, health care, good holidays and lots of flexible benefits too.
Sep 15, 2021
Full time
It matters to us that Team O2 is as diverse as the communities we serve. We welcome and encourage people from all backgrounds to apply. Whoever you are, O2 has a place for you. Come join us. O2 is the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. With over 25 million customers across the UK, O2 is one of the world's most innovative companies putting our customers at the heart of everything we do. We're more than just a network. We open up the endless possibilities of technology, connecting our customers to the things that they love and exploring new ways to open up the world for them. We're always on the lookout for great talent. Just like our customers, we offer our employees more. A choice of benefits. Great rewards. Lots of training. Ongoing career development. Flexible approaches to work and we endeavour to make every role open to part time working. There are many reasons to join O2. Your role Your role as a Full time/Part time Advisor is to be a high performing, self -motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count. Responsibilities The main responsibilities of the role are: • Being passionate about O2s products, services and brand and understanding what we offer as a business • Becoming an expert in all things O2 • Working to and following our LEAP framework to make sure you are delivering a great personalised experience in store • Delivering store targets - Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why O2 message • Being aware of your own performance and the team performance and how you can contribute to O2's success • Using in store systems and working compliantly and adhering to O2 policies and processes • Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and O2 Campus • Supporting the Store Leadership team to open and close the Store • Working with your team to take ownership of the store appearance. Taking pride in where you work • Peer to peer coaching to really share best practice to help others Skills and Experience Needed What we look for: • Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2 • The ability to build trusting relationships • Someone who is excited by working to targets, deadlines and achieving great results • Someone with an outgoing personality who gets enjoyment from being part of a dynamic team • Someone who has an interest in technology and mobiles and keen to improve that knowledge • Somebody who has the ability to adapt easily to change positively What we will give you: • £9.46 per hour • Superb accreditation programme with ability to earn over ten pounds per hour • Bonus • 23 days holiday allowance • Fantastic induction programme • Learning and Development support • Flexible benefits to suit you Additional Information Hours: 20hrs (Full flexibility required) Within our Stores, flexibility is essential for us to operate our business and meet customer demands and we will at times, have needs where we require our people to work additional hours on top of their standard contract. Our Stores Flex contracts are split in to weekly contracted hours plus 25% additional overtime per week (should it be required). If there is a requirement for you to do this, we will give you 4 weeks' notice so you can make the necessary arrangements or plans to help you work the hours that we need. We offer a competitive salary and some great rewards, including bonus, life cover, health care, good holidays and lots of flexible benefits too.
Sales Executive, Norwich Full-time, Permanent Salary: Basic: £18,600 + commission OTE £27,000 - £37,000 Hours: 40 per week including evenings and weekends We are the designated drivers on our brand's journey, we are looking for people to grab the wheel and provide a positive influence for our customers, colleagues and communities. Our Sales Executives are the spreaders of good carma, they are the first contact our customers have and make a positive lasting impression. Are you ready to grab the wheel? As a Sales Executive, here at CarShop you will provide a world-class customer experience! There are no high-pressure sales or dodgy deals, your role is to ensure you find the perfect car for each person and you make them a customer for life! You will be knowledgeable and impartial when demonstrating our stock of vehicles while ensuring a positive experience with every interaction with the goal of generating repeat and referral business. How will you spread good carma? You will need to be a friendly and professional person. Computer literacy and organisational skills is a must alongside excellent communication skills both written and verbal. Previous sales experience would be a bonus but it is not essential, it would be more useful if you had experience of customer service, hospitality or events environment. All we NEED from you is a Full UK/EU Driving License. What does good carma get you? Along with a competitive salary and a brilliant environment, our fantastic benefits package includes: ? 31 days annual leave (inclusive of 8 bank holidays) rising with service ? Structured career progression path ? Discounts on CarShop products ? Wide-ranging corporate discount scheme and colleague reward program And much more!! Who are CarShop? At CarShop we are all about spreading good Carma! By working as one joyous carma spreading team, we make a hugely positive difference to the lives of our customers, colleagues and communities. All our people grab the wheel! We are the designated drivers of our brand's journey. We help our business and ourselves grow by finding ways of building good carma into our everyday lives. CarShop was established in 1999 and are now part of the prestigious Sytner Group with 11 large stores, 1 Express store and some very ambitious growth plans, we can't wait to welcome you to the family. With a 4.8 out of 5.0 rating on Glassdoor and 96% of our people saying they would recommend us to a friend, it is time to join us and start spreading good CARMA. Our recruitment process is all about good carma. All applications to CarShop are carefully evaluated and considered, if you are suitable we will contact you to advise on the next steps. We ensure all of our processes are fair, transparent and consistent across all our stores. We provide equality of opportunity for all candidates and employees and we ensure our workplaces are free from discrimination and you are treated fairly and with dignity and respect. You may also have experience of: Sales Assistant, Sales Administrator, Sales Advisor, Sales Adviser, Sales Associate, Sales representative, Customer Consultant, Retail Assistant, Retail Advisor, Retail Adviser, Car Sales, Automotive Sales, Furniture Sales, Carpet Sales, Membership, Hospitality, Events, etc.
Sep 14, 2021
Full time
Sales Executive, Norwich Full-time, Permanent Salary: Basic: £18,600 + commission OTE £27,000 - £37,000 Hours: 40 per week including evenings and weekends We are the designated drivers on our brand's journey, we are looking for people to grab the wheel and provide a positive influence for our customers, colleagues and communities. Our Sales Executives are the spreaders of good carma, they are the first contact our customers have and make a positive lasting impression. Are you ready to grab the wheel? As a Sales Executive, here at CarShop you will provide a world-class customer experience! There are no high-pressure sales or dodgy deals, your role is to ensure you find the perfect car for each person and you make them a customer for life! You will be knowledgeable and impartial when demonstrating our stock of vehicles while ensuring a positive experience with every interaction with the goal of generating repeat and referral business. How will you spread good carma? You will need to be a friendly and professional person. Computer literacy and organisational skills is a must alongside excellent communication skills both written and verbal. Previous sales experience would be a bonus but it is not essential, it would be more useful if you had experience of customer service, hospitality or events environment. All we NEED from you is a Full UK/EU Driving License. What does good carma get you? Along with a competitive salary and a brilliant environment, our fantastic benefits package includes: ? 31 days annual leave (inclusive of 8 bank holidays) rising with service ? Structured career progression path ? Discounts on CarShop products ? Wide-ranging corporate discount scheme and colleague reward program And much more!! Who are CarShop? At CarShop we are all about spreading good Carma! By working as one joyous carma spreading team, we make a hugely positive difference to the lives of our customers, colleagues and communities. All our people grab the wheel! We are the designated drivers of our brand's journey. We help our business and ourselves grow by finding ways of building good carma into our everyday lives. CarShop was established in 1999 and are now part of the prestigious Sytner Group with 11 large stores, 1 Express store and some very ambitious growth plans, we can't wait to welcome you to the family. With a 4.8 out of 5.0 rating on Glassdoor and 96% of our people saying they would recommend us to a friend, it is time to join us and start spreading good CARMA. Our recruitment process is all about good carma. All applications to CarShop are carefully evaluated and considered, if you are suitable we will contact you to advise on the next steps. We ensure all of our processes are fair, transparent and consistent across all our stores. We provide equality of opportunity for all candidates and employees and we ensure our workplaces are free from discrimination and you are treated fairly and with dignity and respect. You may also have experience of: Sales Assistant, Sales Administrator, Sales Advisor, Sales Adviser, Sales Associate, Sales representative, Customer Consultant, Retail Assistant, Retail Advisor, Retail Adviser, Car Sales, Automotive Sales, Furniture Sales, Carpet Sales, Membership, Hospitality, Events, etc.
TUI Business: TUI UK & I RetailBand:6Location(s): United Kingdom | Burton On Trent | DE14 1AN | 197 Station Street Hours per week:16Type of contract:Permanent Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support across five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, alongside your store induction Pension scheme and life assurance We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA. To apply for this role, please answer the questions fully, we do not require a CV. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.
Sep 14, 2021
Full time
TUI Business: TUI UK & I RetailBand:6Location(s): United Kingdom | Burton On Trent | DE14 1AN | 197 Station Street Hours per week:16Type of contract:Permanent Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support across five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, alongside your store induction Pension scheme and life assurance We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA. To apply for this role, please answer the questions fully, we do not require a CV. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.