DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Industrial Projects Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Industrial Projects Department: The Industrial Projects department specialises in providing tailored logistics solutions for large-scale industrial projects. They offer end-to-end project management, from planning and execution to monitoring and control. Their services include transportation, warehousing, customs clearance, and project consulting. The department has expertise in various industries such as energy, mining, construction, and manufacturing. They utilise DHL's global network and resources to deliver efficient and reliable solutions for complex project logistics requirements. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Apr 18, 2024
Full time
DHL Global Forwarding Graduate 2024 Starting at £30,.5 hours per week, Mon-Fri Hayes and Chertsey Want to work for a global business, who are consistently recognised as a Top Employer? Well great news! DHL Global Forwarding are opening their graduate scheme for 2024. As a Graduate, you'll embark on a journey of learning and growth, contributing your talents to shape the future of our UK business. Join a team of passionate experts and gain invaluable experience across various departments in our freight forwarding business, backed by the latest technology. We offer a supportive culture, providing investments into your training and development. Location: Hayes and Chertsey office with occasional travel within the UK. What We Offer: Salary starting at £30,500, then £32,000 in Year 2 and £34,000 in Year 3! Comprehensive benefits package, including 25 days holiday + Bank Holidays, pension scheme, and retail discounts Realistic career progression - some of our most successful managers have started as graduates Hands-on experience in a fast-paced environment Personalised performance feedback and development planning Mentorship from senior management Opportunity to work for a Top Employer and Great Place to Work Programme Overview: This is a 36-month Fixed Term Contract with potential for a permanent placement. Year 1-2: 6x 4-month rotational placements in key departments including Operations, Products and Key Functions (such as Finance, Sales and Industrial Projects) Year 3: Final year specialisation in Industrial Projects Requirements: 2:1 or above degree in related disciplines (economics, business management, logistics, etc.) Valid UK driving license with the mobility to travel within the UK to deliver projects Fluent in verbal and written English Passion to work for DHL and within the Freight Forwarding/Logistics industry Desired Skills: Strong interest in freight forwarding and developing a career in logistics Customer-centric mindset with innovative thinking Proactive attitude and adaptability to change Excellent communication and interpersonal skills Proficiency in problem-solving and time management Who is DHL Global Forwarding: DHL Global Forwarding is part of the Deutsche Post DHL Group, with a global network spanning over 190 countries. We specialise in Air, Ocean, and Rail Freight, offering end-to-end solutions tailored to our customers' needs. You name it, we've shipped it - from brown bears, to aircraft engines, to lifesaving medicines! With a legacy dating back to 1815, we are experts in delivering excellence in logistics. Our values of Passion, Entrepreneurship, Excellence, and Teamwork drive us forward every day. Our Industrial Projects Department: The Industrial Projects department specialises in providing tailored logistics solutions for large-scale industrial projects. They offer end-to-end project management, from planning and execution to monitoring and control. Their services include transportation, warehousing, customs clearance, and project consulting. The department has expertise in various industries such as energy, mining, construction, and manufacturing. They utilise DHL's global network and resources to deliver efficient and reliable solutions for complex project logistics requirements. Click "Apply" and our recruitment team will be in touch. Application deadline: 9th May 2024. Don't miss this opportunity to launch your career with DHL Global Forwarding, where Excellence is Simply Delivered. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds - irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Role: Partner Business Manager Location: Field Based Salary: £85,000 Per Annum (OTE) Fantastic Hours: Monday to Friday 09:00-17:30 The task at hand: The Partner Business Manager (PBM) is focused on maintaining revenue and margin by supporting each Partner within their territory. Reporting to the Partner Sales Director, the PBM is responsible for developing and growing Partner relationships through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self-motivated and willing to operate flexibly - You can work on several tasks at once and prioritise own workload - You have the ability to develop effective working relationships with a range of Partners and Suppliers - You can work under pressure, to deadlines and within budgets - You are creative and innovative - You have an understanding of all aspects of business challenges - You have the ability to engage all levels of Business Stakeholders and drive desirable outcomes What you ll be busy doing: - Regular calls, video calls and face to face meetings with Partners within their territory - Supporting Partners to increase sales, maximising profitability and growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement - Present realistic forecasts for their Partners - Demonstrate effective communication and integration with teams across the business to achieve sales objectives - Understand the technology, business strategies and market forces that influence Partner s business and sales decisions Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 18, 2024
Full time
Role: Partner Business Manager Location: Field Based Salary: £85,000 Per Annum (OTE) Fantastic Hours: Monday to Friday 09:00-17:30 The task at hand: The Partner Business Manager (PBM) is focused on maintaining revenue and margin by supporting each Partner within their territory. Reporting to the Partner Sales Director, the PBM is responsible for developing and growing Partner relationships through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self-motivated and willing to operate flexibly - You can work on several tasks at once and prioritise own workload - You have the ability to develop effective working relationships with a range of Partners and Suppliers - You can work under pressure, to deadlines and within budgets - You are creative and innovative - You have an understanding of all aspects of business challenges - You have the ability to engage all levels of Business Stakeholders and drive desirable outcomes What you ll be busy doing: - Regular calls, video calls and face to face meetings with Partners within their territory - Supporting Partners to increase sales, maximising profitability and growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement - Present realistic forecasts for their Partners - Demonstrate effective communication and integration with teams across the business to achieve sales objectives - Understand the technology, business strategies and market forces that influence Partner s business and sales decisions Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Role: Partner Business Manager - Desk Based Location: Brockworth- Hybrid working and regular travel to Partner sites will be required Salary: £40,000 Per Annum (OTE) Fantastic Hours: 9am to 5pm x 3 days per week ( Tuesday, Thursday & Friday ) The task at hand: The Partner Business Manager (PBM) is focused on maintaining revenue and margin by supporting each Partner within their territory. Reporting to the Partner Sales Director, the PBM is responsible for developing and growing Partner relationships through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self-motivated and willing to operate flexibly - You can work on several tasks at once and prioritise own workload - You have the ability to develop effective working relationships with a range of Partners and Suppliers - You can work under pressure, to deadlines and within budgets - You are creative and innovative - You have an understanding of all aspects of business challenges - You have the ability to engage all levels of Business Stakeholders and drive desirable outcomes What you ll be busy doing: - Regular calls, video calls and face to face meetings with Partners within their territory - Supporting Partners to increase sales, maximising profitability and growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement - Present realistic forecasts for their Partners - Demonstrate effective communication and integration with teams across the business to achieve sales objectives - Understand the technology, business strategies and market forces that influence Partner s business and sales decisions Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 18, 2024
Full time
Role: Partner Business Manager - Desk Based Location: Brockworth- Hybrid working and regular travel to Partner sites will be required Salary: £40,000 Per Annum (OTE) Fantastic Hours: 9am to 5pm x 3 days per week ( Tuesday, Thursday & Friday ) The task at hand: The Partner Business Manager (PBM) is focused on maintaining revenue and margin by supporting each Partner within their territory. Reporting to the Partner Sales Director, the PBM is responsible for developing and growing Partner relationships through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self-motivated and willing to operate flexibly - You can work on several tasks at once and prioritise own workload - You have the ability to develop effective working relationships with a range of Partners and Suppliers - You can work under pressure, to deadlines and within budgets - You are creative and innovative - You have an understanding of all aspects of business challenges - You have the ability to engage all levels of Business Stakeholders and drive desirable outcomes What you ll be busy doing: - Regular calls, video calls and face to face meetings with Partners within their territory - Supporting Partners to increase sales, maximising profitability and growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement - Present realistic forecasts for their Partners - Demonstrate effective communication and integration with teams across the business to achieve sales objectives - Understand the technology, business strategies and market forces that influence Partner s business and sales decisions Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Embark on an exciting journey towards a Chartered Management Degree while gaining invaluable commercial business exposure with Howdens, the UK's leading Trade Kitchen supplier. Our Degree Apprenticeship offers an end-to-end understanding of Operations which is the engine room of our business. You'll have the opportunity to work across various departments on a rotational basis, in Manufacturing, Logistics, Quality, Supply Chain, Finance and HR, earn a salary, without the burden of a student loan and a permanent role on successful completion of your degree. You'll also gain invaluable experience working at our operational sites in Cheshire and Northamptonshire, as part of your rotation. At Howdens, we take pride in being ranked 34th in the UK's Top 100 Apprenticeship Employers. With one in 12 of our current employees starting their Howdens career as an apprentice, management apprentices are reshaping the management and leadership landscape in the UK, creating confident leaders of tomorrow. Am I eligible for this programme? We are searching for future leaders, who will commit to learning how a multifaceted organisation operates in a fast-paced environment. To be eligible for the programme, you must: Be 18yrs or over, by 1 st September 2024. Not be in full-time education (or have finished education by 1 st September 2024). Be a UK, EU, or EEA citizen or have the right to work in the UK. Be resident in the UK for at least 3 years. Not be on a Tier 1, Tier 4 or Tier 5 Visa. Provide evidence of a Level 2 qualification in Maths & English at GCSE grade A - C / 9-4 or equivalent (if unable to provide evidence, then you would need to complete Functional Skills in English & Maths alongside the apprenticeship). 3 x 'A' Levels grades or expected grades of C or above. Be a confident communicator with excellent people skills. Possess excellent attention to detail. Be able to work collaboratively with others and solutions-focused with a positive outlook. What we can offer you Competitive salary of £22,000 + bonus. A permanent role with Howdens upon successful completion of the degree apprenticeship. A BSc (Hons) in Applied Business Management. An option to be assessed for the internationally recognised Chartered Manager certificate from the Chartered Management Institute. Excellent pension scheme (company contribution of up to 12%). Exceptional training programme. Apprentice community of over 400 apprentices across the U.K. Graduation ceremony on completion of programme. 25 days holiday + bank holidays with the option to buy additional days. Free daily lunch at our onsite restaurant. Exceptional reward and recognition events. About Howdens: Howdens Joinery, the UK's leading trade kitchen supplier, offers a diverse range of products in kitchens, joinery, and hardware. With 800+ depots across the UK and Europe, we are the top choice for over 460,000 trade professionals. Our sales reached circa 2.3bn last year, and our ambitious growth plans are fuelled by our strong, entrepreneurial spirit and dynamic work environment. We are proud to be voted one of the top 10 best big companies to work for. About your Degree Apprenticeship Our training provider offers degree apprenticeships that bridge the gap between degree education and the working world, putting cutting-edge academic theory into practice. Our industry-led curriculum and personalised delivery provide the ideal foundation for a thriving career. With a degree apprenticeship in Applied Business Management in partnership with Howdens, you can build sought-after professional skills and knowledge that lead to a successful management career. Throughout the apprenticeship, you'll receive 1-1 coaching, support, and guidance from a dedicated team to maximize your work experience. Programme award and length Award - BSc (Hons) Applied Business Management Length - 2.5 years accelerated degree apprenticeship (including End Point Assessment) Programme content Gain core professional competencies in communication, management, teamwork, and leadership. Our programme structure provides immediate impact and builds confidence with measurable results, including: Management and Leadership Practice Using and Presenting Business Intelligence Managing People and Teams Technology, Innovation and Change Sales and Operational Planning Finance for non-financial Managers Contemporary Issues in Business and Management Strategic Management Managing Business Projects Synoptic project: Research Synoptic project: Development Integrated digital skills enable you to embrace innovation and drive organizational strategy and growth. Accreditation Successful completion of the programme will enable degree candidates to gain an accredited undergraduate degree, whilst building invaluable work experience and industry knowledge. You will also receive a CMI Foundation Chartered Manager status upon successfully completing End Point Assessment with the CMI (Chartered Management Institute). How to apply When you apply, you will need to attach a CV and cover letter for this Chartered Management Degree Apprentice role. Application and Assessment Process Your application will be carefully reviewed, and we will respond to all applicants. If you are shortlisted, a member of our recruitment team will contact you to discuss the next steps. The process will include an Assessment Day at our East Yorkshire site. Good luck with your application!
Apr 18, 2024
Full time
Embark on an exciting journey towards a Chartered Management Degree while gaining invaluable commercial business exposure with Howdens, the UK's leading Trade Kitchen supplier. Our Degree Apprenticeship offers an end-to-end understanding of Operations which is the engine room of our business. You'll have the opportunity to work across various departments on a rotational basis, in Manufacturing, Logistics, Quality, Supply Chain, Finance and HR, earn a salary, without the burden of a student loan and a permanent role on successful completion of your degree. You'll also gain invaluable experience working at our operational sites in Cheshire and Northamptonshire, as part of your rotation. At Howdens, we take pride in being ranked 34th in the UK's Top 100 Apprenticeship Employers. With one in 12 of our current employees starting their Howdens career as an apprentice, management apprentices are reshaping the management and leadership landscape in the UK, creating confident leaders of tomorrow. Am I eligible for this programme? We are searching for future leaders, who will commit to learning how a multifaceted organisation operates in a fast-paced environment. To be eligible for the programme, you must: Be 18yrs or over, by 1 st September 2024. Not be in full-time education (or have finished education by 1 st September 2024). Be a UK, EU, or EEA citizen or have the right to work in the UK. Be resident in the UK for at least 3 years. Not be on a Tier 1, Tier 4 or Tier 5 Visa. Provide evidence of a Level 2 qualification in Maths & English at GCSE grade A - C / 9-4 or equivalent (if unable to provide evidence, then you would need to complete Functional Skills in English & Maths alongside the apprenticeship). 3 x 'A' Levels grades or expected grades of C or above. Be a confident communicator with excellent people skills. Possess excellent attention to detail. Be able to work collaboratively with others and solutions-focused with a positive outlook. What we can offer you Competitive salary of £22,000 + bonus. A permanent role with Howdens upon successful completion of the degree apprenticeship. A BSc (Hons) in Applied Business Management. An option to be assessed for the internationally recognised Chartered Manager certificate from the Chartered Management Institute. Excellent pension scheme (company contribution of up to 12%). Exceptional training programme. Apprentice community of over 400 apprentices across the U.K. Graduation ceremony on completion of programme. 25 days holiday + bank holidays with the option to buy additional days. Free daily lunch at our onsite restaurant. Exceptional reward and recognition events. About Howdens: Howdens Joinery, the UK's leading trade kitchen supplier, offers a diverse range of products in kitchens, joinery, and hardware. With 800+ depots across the UK and Europe, we are the top choice for over 460,000 trade professionals. Our sales reached circa 2.3bn last year, and our ambitious growth plans are fuelled by our strong, entrepreneurial spirit and dynamic work environment. We are proud to be voted one of the top 10 best big companies to work for. About your Degree Apprenticeship Our training provider offers degree apprenticeships that bridge the gap between degree education and the working world, putting cutting-edge academic theory into practice. Our industry-led curriculum and personalised delivery provide the ideal foundation for a thriving career. With a degree apprenticeship in Applied Business Management in partnership with Howdens, you can build sought-after professional skills and knowledge that lead to a successful management career. Throughout the apprenticeship, you'll receive 1-1 coaching, support, and guidance from a dedicated team to maximize your work experience. Programme award and length Award - BSc (Hons) Applied Business Management Length - 2.5 years accelerated degree apprenticeship (including End Point Assessment) Programme content Gain core professional competencies in communication, management, teamwork, and leadership. Our programme structure provides immediate impact and builds confidence with measurable results, including: Management and Leadership Practice Using and Presenting Business Intelligence Managing People and Teams Technology, Innovation and Change Sales and Operational Planning Finance for non-financial Managers Contemporary Issues in Business and Management Strategic Management Managing Business Projects Synoptic project: Research Synoptic project: Development Integrated digital skills enable you to embrace innovation and drive organizational strategy and growth. Accreditation Successful completion of the programme will enable degree candidates to gain an accredited undergraduate degree, whilst building invaluable work experience and industry knowledge. You will also receive a CMI Foundation Chartered Manager status upon successfully completing End Point Assessment with the CMI (Chartered Management Institute). How to apply When you apply, you will need to attach a CV and cover letter for this Chartered Management Degree Apprentice role. Application and Assessment Process Your application will be carefully reviewed, and we will respond to all applicants. If you are shortlisted, a member of our recruitment team will contact you to discuss the next steps. The process will include an Assessment Day at our East Yorkshire site. Good luck with your application!
Cryptio Cryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We are a Series-A company, backed by tier-1 crypto and non crypto investors: Point Nine, BlueYard, Tim Draper, Alven, Aave, Consensys, Outlier Ventures. Some of our clients include top crypto companies like Uniswap or Metamask as well as banks and governments. We're tackling one of the biggest challenges in crypto right now - building the infrastructure to help institutional adoption. And we're playing to win. Location We are a remote-first company and require you to be based in Europe for this role. Ideally in London or Paris. What do we care about? Cryptio's life mission is to be the market leader in the digital asset accounting space. What does onboarding look like at Cryptio? Traditionally - onboarding is a term used to identify a self-serve customer journey. We are an enterprise SaaS company and at the heart of onboarding involves helping provide our customer teams and customers the best experience from pre-sales up to the point the customer's workspace is set up and they are well on their way. On-boarding is part set up, part training and largely ensuring data quality and accuracy. This role will be solely responsible to improve those areas, tackling the biggest area first. What is customer upsell? We treat our customers as key partners to our business and we hope our customers think the same of us. Upsell involves understanding each customer's workflow and being able to help and enhance the jobs they are doing using the cryptio toolset. Initially the focus area of this role is largely going to be on customer onboarding after which upselling will be a larger part of the focus What do you need to be successful in this role? Be responsible and take ownership of improving the onboarding experience: in an effort to reduce the time taken for customers to be on-boarded. Everything from research, low-fi design, validation, stakeholder alignment, bug fixing whatever it takes. Unblock any issues and re-work tickets as needed based on the sprint velocity: doing whatever is needed to ensure the engineering team is operating at optimal capacity. Have a solid understanding of the different layers of data products including how they operate. Be the main point of contact for key customer projects both internally and externally liaising directly with customers Don't just guide but be hands-on to not only help but also to ensure you understand the customer workflows and the customer experience Show high levels of empathy both internally and to our clients, setting the standard for what we should expect from an enterprise onboarding Be able to communicate comfortably and with authority to C-level stakeholders Work with the internal stakeholders and clients to ensure the right tickets are prioritised Ensure that the scrum team fully understands the context and what is required to be achieved from the tickets in a sprint Shape the broader product strategy by sharing insights from your work. Have a background in delivering complex finance products with in-depth workflows Be data-driven and always look to both improve what you are doing but also be humble on what is working and what is not. What do we need from our senior product manager? Bring structure even when there is multiple moving things happening Be able to plan and forecast and have excellent communicate to key stakeholders Experience working in "busy" / "high growth" environments if you think of the product engineering team as a kitchen we are after a good maître to manage the front of house Worked in a small high growth startup before Essentially that will hopefully mean you know how to collaborate with team members (Product, Engineering, Customers) English & French language skills . Whilst most of our business communication is in English Our product managers & tech team are based in France so being able to speak French will help us ship products faster. So, what's in it for you? You will play a leading role in helping unlock strategic projects and communicating what is happening to our customers and internal teams. Work 1:1 with the core team to get stuff done Cut through any red tape you may have experienced in other places A company focussed on value above all else : We know what we need to do (KPI's, goals, the lot). Like all early stage startup we may not always know how to get somewhere but we have been able to attract and retain the right people to help us find our way. If you want to go fully remote to get your work done that's something a few folks have done, we find whatever works best to get your job done works for us, timezone and social meetups in our base countries are the discussion points we would have with you as we think these are important points to consider. 25 days paid holiday (plus bank holidays) and flexible working when you need it so you can get your best work done. (The above benefits are on top of your salary, & other benefits) What happens after I apply? 45 min interview with Nik on profile, experience and fit On-boarding take-home task followed by 1 1/2 hour walk through session with the core team Leadership interview with Nik
Apr 18, 2024
Full time
Cryptio Cryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We are a Series-A company, backed by tier-1 crypto and non crypto investors: Point Nine, BlueYard, Tim Draper, Alven, Aave, Consensys, Outlier Ventures. Some of our clients include top crypto companies like Uniswap or Metamask as well as banks and governments. We're tackling one of the biggest challenges in crypto right now - building the infrastructure to help institutional adoption. And we're playing to win. Location We are a remote-first company and require you to be based in Europe for this role. Ideally in London or Paris. What do we care about? Cryptio's life mission is to be the market leader in the digital asset accounting space. What does onboarding look like at Cryptio? Traditionally - onboarding is a term used to identify a self-serve customer journey. We are an enterprise SaaS company and at the heart of onboarding involves helping provide our customer teams and customers the best experience from pre-sales up to the point the customer's workspace is set up and they are well on their way. On-boarding is part set up, part training and largely ensuring data quality and accuracy. This role will be solely responsible to improve those areas, tackling the biggest area first. What is customer upsell? We treat our customers as key partners to our business and we hope our customers think the same of us. Upsell involves understanding each customer's workflow and being able to help and enhance the jobs they are doing using the cryptio toolset. Initially the focus area of this role is largely going to be on customer onboarding after which upselling will be a larger part of the focus What do you need to be successful in this role? Be responsible and take ownership of improving the onboarding experience: in an effort to reduce the time taken for customers to be on-boarded. Everything from research, low-fi design, validation, stakeholder alignment, bug fixing whatever it takes. Unblock any issues and re-work tickets as needed based on the sprint velocity: doing whatever is needed to ensure the engineering team is operating at optimal capacity. Have a solid understanding of the different layers of data products including how they operate. Be the main point of contact for key customer projects both internally and externally liaising directly with customers Don't just guide but be hands-on to not only help but also to ensure you understand the customer workflows and the customer experience Show high levels of empathy both internally and to our clients, setting the standard for what we should expect from an enterprise onboarding Be able to communicate comfortably and with authority to C-level stakeholders Work with the internal stakeholders and clients to ensure the right tickets are prioritised Ensure that the scrum team fully understands the context and what is required to be achieved from the tickets in a sprint Shape the broader product strategy by sharing insights from your work. Have a background in delivering complex finance products with in-depth workflows Be data-driven and always look to both improve what you are doing but also be humble on what is working and what is not. What do we need from our senior product manager? Bring structure even when there is multiple moving things happening Be able to plan and forecast and have excellent communicate to key stakeholders Experience working in "busy" / "high growth" environments if you think of the product engineering team as a kitchen we are after a good maître to manage the front of house Worked in a small high growth startup before Essentially that will hopefully mean you know how to collaborate with team members (Product, Engineering, Customers) English & French language skills . Whilst most of our business communication is in English Our product managers & tech team are based in France so being able to speak French will help us ship products faster. So, what's in it for you? You will play a leading role in helping unlock strategic projects and communicating what is happening to our customers and internal teams. Work 1:1 with the core team to get stuff done Cut through any red tape you may have experienced in other places A company focussed on value above all else : We know what we need to do (KPI's, goals, the lot). Like all early stage startup we may not always know how to get somewhere but we have been able to attract and retain the right people to help us find our way. If you want to go fully remote to get your work done that's something a few folks have done, we find whatever works best to get your job done works for us, timezone and social meetups in our base countries are the discussion points we would have with you as we think these are important points to consider. 25 days paid holiday (plus bank holidays) and flexible working when you need it so you can get your best work done. (The above benefits are on top of your salary, & other benefits) What happens after I apply? 45 min interview with Nik on profile, experience and fit On-boarding take-home task followed by 1 1/2 hour walk through session with the core team Leadership interview with Nik
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well. Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs. With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. In your dream role, you ll receive: -Competitive salary: £32,000 on target earnings -Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. -Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. -Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. -Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress into different business areas as your experience grows. -Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. The job: This role is a vital part of the management team in Warrington You will work closely with the Store Manager to help to drive team engagement and maximise all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. With your help and guidance, the store team will make sure every customer finds their perfect bed. Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day -Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction. -Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun. -In the Store Manager s absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training. -Motivating and inspiring all of our valued dreamers. -Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. This is the type of person we re dreaming of: -Experience: You ll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management. -Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. -Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results. -Inspirational: Your strong ability to lead will inspire and motivate your team. -Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. -Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do.
Apr 18, 2024
Full time
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well. Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs. With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. In your dream role, you ll receive: -Competitive salary: £32,000 on target earnings -Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. -Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. -Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. -Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress into different business areas as your experience grows. -Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. The job: This role is a vital part of the management team in Warrington You will work closely with the Store Manager to help to drive team engagement and maximise all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. With your help and guidance, the store team will make sure every customer finds their perfect bed. Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day -Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction. -Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun. -In the Store Manager s absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training. -Motivating and inspiring all of our valued dreamers. -Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. This is the type of person we re dreaming of: -Experience: You ll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management. -Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. -Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results. -Inspirational: Your strong ability to lead will inspire and motivate your team. -Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. -Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do.
About the role We have a fabulous opportunity for a pro-active and driven individual to join as an Account Manager for the UK Packaging - Southern Division. This would be a perfect opportunity for an ambitious, customer focused individual to come and be part of this amazing team! Working with a wide range of internal stakeholder and customers, you will use your skill and experience to lead, develop, win, and maintain business from the FMCG and industrial sectors, in line with our growth strategy. This is a customer facing role and therefore suit someone who strives for customer satisfaction, loyalty and delivering a customer experience that exceeds our customers' expectations. As a strong sales professional, you will manage the account plan, monitor progress against agreed plans and devise alternative solutions as required. This role will work closely with the wider Sales team and Site teams to ensure we are maximising opportunities within the market, whilst driving efficiencies and a culture of innovation. You will be home-based but there is a strong focus on travelling to meet customers and teams at our sites - which can cover the area in the South of England. So, if you have experience within an account management role, have the energy and proactiveness to work in in a fast-paced role and are eager for a new challenge - then we might be looking for you! About you Proven success, knowledge, and experience in an Account Management role within FMCG- packaging product experience highly desirable but will welcome experience in other areas A Full driving license A strong ability to work independently & remotely with travel as needed Strong business acumen and negotiation skills with the ability to deal with conflict and challenge both externally and internally Proven success, knowledge, and experience of analysing and initiating actions based on financial insights and understanding Ability to build strong working relationships with colleagues, clients, and stakeholders around the business Ability to deliver dynamic & professional presentations Benefits Competitive salary Company Car Sales bonus scheme 25 days holiday plus bank holidays Pension scheme, life assurance and income protection Sharesave scheme Employee Assistance Programme Employee Discounts Cycle to work scheme Location: This is a full time, home-based role, ideally located in South West England.
Apr 18, 2024
Full time
About the role We have a fabulous opportunity for a pro-active and driven individual to join as an Account Manager for the UK Packaging - Southern Division. This would be a perfect opportunity for an ambitious, customer focused individual to come and be part of this amazing team! Working with a wide range of internal stakeholder and customers, you will use your skill and experience to lead, develop, win, and maintain business from the FMCG and industrial sectors, in line with our growth strategy. This is a customer facing role and therefore suit someone who strives for customer satisfaction, loyalty and delivering a customer experience that exceeds our customers' expectations. As a strong sales professional, you will manage the account plan, monitor progress against agreed plans and devise alternative solutions as required. This role will work closely with the wider Sales team and Site teams to ensure we are maximising opportunities within the market, whilst driving efficiencies and a culture of innovation. You will be home-based but there is a strong focus on travelling to meet customers and teams at our sites - which can cover the area in the South of England. So, if you have experience within an account management role, have the energy and proactiveness to work in in a fast-paced role and are eager for a new challenge - then we might be looking for you! About you Proven success, knowledge, and experience in an Account Management role within FMCG- packaging product experience highly desirable but will welcome experience in other areas A Full driving license A strong ability to work independently & remotely with travel as needed Strong business acumen and negotiation skills with the ability to deal with conflict and challenge both externally and internally Proven success, knowledge, and experience of analysing and initiating actions based on financial insights and understanding Ability to build strong working relationships with colleagues, clients, and stakeholders around the business Ability to deliver dynamic & professional presentations Benefits Competitive salary Company Car Sales bonus scheme 25 days holiday plus bank holidays Pension scheme, life assurance and income protection Sharesave scheme Employee Assistance Programme Employee Discounts Cycle to work scheme Location: This is a full time, home-based role, ideally located in South West England.
We have an exciting opportunity to join DX as a Depot Sales Manager (Area/Territory Sales) £35,000 + Car Allowance/Company Car - OTE £55-70k+ year 1(uncapped commission) Must have Logistics/Parcels/Freight experience. All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it ll make their day when we deliver exactly on time, every time. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to develop your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: Building a close network of contacts with current and prospective customers you will be able to develop and implement market sector sales plans within your own catchment area. In addition, you will be able to contribute to innovative and creative pipeline solutions alongside sales colleagues nationwide. Key responsibilities Work with the General Manager & Regional Sales Manager to implement the sales strategy and business plan for the area, making best use of C&D fleet capacity to collect from prospect customers Achieve and exceed sales targets in line with DX growth across all services Define and manage customer prospects to maximise sales growth Work with the DX Bid Management Team, to deliver effective tender responses to specific customer opportunities Demonstrate strong knowledge of the DX Group product portfolio and all associated features and benefits and to tailor those benefits to the needs of the customer. Submit accurate and timely business forecasts and chair regular sales meetings Use the sales tools in line with the agreed sales process to maintain and develop sales pipeline and customer information. Additional information on this role Our sales roles are exciting, challenging and customer focused. You will love this role if you are able to empathise with a wide range of clients, share your drive and energy with others and be comfortable working alone and as part of a team. Benefits: Competitive Rates of Pay Holidays: 25 days + bank holidays Pension, Life Assurance and other additional benefits Excellent opportunities for career progression and more We look forward to hearing from you!
Apr 18, 2024
Full time
We have an exciting opportunity to join DX as a Depot Sales Manager (Area/Territory Sales) £35,000 + Car Allowance/Company Car - OTE £55-70k+ year 1(uncapped commission) Must have Logistics/Parcels/Freight experience. All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it ll make their day when we deliver exactly on time, every time. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to develop your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: Building a close network of contacts with current and prospective customers you will be able to develop and implement market sector sales plans within your own catchment area. In addition, you will be able to contribute to innovative and creative pipeline solutions alongside sales colleagues nationwide. Key responsibilities Work with the General Manager & Regional Sales Manager to implement the sales strategy and business plan for the area, making best use of C&D fleet capacity to collect from prospect customers Achieve and exceed sales targets in line with DX growth across all services Define and manage customer prospects to maximise sales growth Work with the DX Bid Management Team, to deliver effective tender responses to specific customer opportunities Demonstrate strong knowledge of the DX Group product portfolio and all associated features and benefits and to tailor those benefits to the needs of the customer. Submit accurate and timely business forecasts and chair regular sales meetings Use the sales tools in line with the agreed sales process to maintain and develop sales pipeline and customer information. Additional information on this role Our sales roles are exciting, challenging and customer focused. You will love this role if you are able to empathise with a wide range of clients, share your drive and energy with others and be comfortable working alone and as part of a team. Benefits: Competitive Rates of Pay Holidays: 25 days + bank holidays Pension, Life Assurance and other additional benefits Excellent opportunities for career progression and more We look forward to hearing from you!
Description About this role The Systematic Fixed Income business is part of BlackRock Systematic and applies cutting-edge quantitative strategies to generate alpha for clients from security selection, macro and relative value opportunities. The Systematic Fixed Income & Index product strategy team offers an array of fixed income products designed to meet specific client risk and return profiles. Incorporating the expertise of our sector specialists, each client portfolio is tailored to reflect specific investment guidelines and objectives with respect to interest rate exposure, sector allocation and credit quality. The Product Strategy team is responsible for the development of Fixed Income products for Institutional and Retail clients, and representing these products to internal and external clients including investment consultants, existing clients and prospects. The universe of products includes index, factor and active products. The team is centrally involved in the firm's thought leadership agenda. Critical to the success of the Product Strategy team is the maintenance of strong relationships with the Global Client Business (GCB), who are responsible for managing and developing BlackRock's client relationships. Job Purpose/Background: BlackRock's Systematic Fixed income team is looking for Vice President-level strategist to support efforts to develop and promote initiatives in the institutional and retail business. The individual will work in partnership with sales, marketing and other key stakeholders to promote and support the products. This will include working on presentation slides, marketing materials, RFPs, reports and client queries as well as presenting to clients. Responsibilities also include presenting to clients and supporting senior product strategists and sales teams in promoting Systematic & Index Fixed Income products. The successful candidate will possess knowledge of fixed income, the cross-border fund marketplace, investment management and global economics. Additionally, the candidate must have exceptional communication skills and the ability to form trusted relationships and work across the organisation. Key Responsibilities: Work alongside portfolio managers and product strategists to represent specific institutional and retail focused products to external and internal stakeholders. Work with Systematic Fixed Income teams to create simple, cost effective systematic solutions to identifiable client needs or themes. Deepen internal relationships with country sales teams to understand and identify potential gaps in product range, identify industry trends. Present our funds and market views to existing and potential clients Support sales and marketing activities including pitch book generation, RFPs, market commentaries. Complete a wide variety of ad hoc client requests and strive to deliver a superior level of client service. Work on written investment review and outlook materials and collateral with a strong attention to detail. Be responsive to client requests and queries, including supporting often very complicated and deep due diligence processes. Knowledge/Experience Required: Strong quantitative skills Fluency in written and spoken English essential Preference for other languages to a business standard Strong knowledge of Excel and PowerPoint essential; Bloomberg and other market data systems useful Skills/Qualifications: A successful candidate will have: Solid interpersonal skills and ability to quickly form meaningful working partnerships Strong understanding of the asset management industry and capital markets, particularly in fixed income Strong knowledge of global economics and markets and an interest in current affairs and events Strong written, verbal and interpersonal communication skills to clearly articulate fixed income concepts, ideas, and processes Team player and a collaborative and cooperative approach to tasks Disciplined organisation skills Ambitious work ethic and professional disposition Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Apr 18, 2024
Full time
Description About this role The Systematic Fixed Income business is part of BlackRock Systematic and applies cutting-edge quantitative strategies to generate alpha for clients from security selection, macro and relative value opportunities. The Systematic Fixed Income & Index product strategy team offers an array of fixed income products designed to meet specific client risk and return profiles. Incorporating the expertise of our sector specialists, each client portfolio is tailored to reflect specific investment guidelines and objectives with respect to interest rate exposure, sector allocation and credit quality. The Product Strategy team is responsible for the development of Fixed Income products for Institutional and Retail clients, and representing these products to internal and external clients including investment consultants, existing clients and prospects. The universe of products includes index, factor and active products. The team is centrally involved in the firm's thought leadership agenda. Critical to the success of the Product Strategy team is the maintenance of strong relationships with the Global Client Business (GCB), who are responsible for managing and developing BlackRock's client relationships. Job Purpose/Background: BlackRock's Systematic Fixed income team is looking for Vice President-level strategist to support efforts to develop and promote initiatives in the institutional and retail business. The individual will work in partnership with sales, marketing and other key stakeholders to promote and support the products. This will include working on presentation slides, marketing materials, RFPs, reports and client queries as well as presenting to clients. Responsibilities also include presenting to clients and supporting senior product strategists and sales teams in promoting Systematic & Index Fixed Income products. The successful candidate will possess knowledge of fixed income, the cross-border fund marketplace, investment management and global economics. Additionally, the candidate must have exceptional communication skills and the ability to form trusted relationships and work across the organisation. Key Responsibilities: Work alongside portfolio managers and product strategists to represent specific institutional and retail focused products to external and internal stakeholders. Work with Systematic Fixed Income teams to create simple, cost effective systematic solutions to identifiable client needs or themes. Deepen internal relationships with country sales teams to understand and identify potential gaps in product range, identify industry trends. Present our funds and market views to existing and potential clients Support sales and marketing activities including pitch book generation, RFPs, market commentaries. Complete a wide variety of ad hoc client requests and strive to deliver a superior level of client service. Work on written investment review and outlook materials and collateral with a strong attention to detail. Be responsive to client requests and queries, including supporting often very complicated and deep due diligence processes. Knowledge/Experience Required: Strong quantitative skills Fluency in written and spoken English essential Preference for other languages to a business standard Strong knowledge of Excel and PowerPoint essential; Bloomberg and other market data systems useful Skills/Qualifications: A successful candidate will have: Solid interpersonal skills and ability to quickly form meaningful working partnerships Strong understanding of the asset management industry and capital markets, particularly in fixed income Strong knowledge of global economics and markets and an interest in current affairs and events Strong written, verbal and interpersonal communication skills to clearly articulate fixed income concepts, ideas, and processes Team player and a collaborative and cooperative approach to tasks Disciplined organisation skills Ambitious work ethic and professional disposition Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Are you a dynamic, results-driven professional with a passion building and maintaining relationships? If so, look no further! Autoglym is on the lookout for an exceptional Key Account Manager to join our fantastic UK Sales team. This exciting, permanent, full-time opportunity will be covering the following postcodes: ST, DE, NG, LN, WS, CV, LE, NN, PE, MK, CB, NP, IP, HP, LU, SG, CM, CO, SS, SL, KT, DA, RM, GU, RH, TN, ME, LT, BN and London. The successful candidate will need to be based within a reasonable commuting distance to perform your duties and meet the needs of the organization. So as a Key Account Manager, what will you be doing? You will be responsible for actively seeking and obtaining new business and driving development in your area via market research, prospecting, qualification, and selling Autoglym products as a preferred supplier. You will manage, build, and retain existing relationships and accounts to drive high levels of customer satisfaction and incremental sales development. Accurately manage diary & CRM data around all active and dormant prospects along with management of contract end dates to identify new and existing business opportunities. You will conduct business reviews with key existing customers and prospects to understand their evolving business needs and manage performance expectations and drive growth. So who are we looking for? Previous experience in Sales and Development is a must, as well as a strong business acumen and the ability to engage and understand the needs of customers and their business requirements. We need someone who is customer focused with excellent communication skills and the ability to work within a fast-paced team. Although not essential, previous Automotive experience would be highly advantageous. Love the job spec, sorry, who are Autoglym ? We re a leading British manufacturer of premium vehicle care and valeting products. Since 1965, we ve been talking, listening and delivering to discerning and diverse customers in over 45 countries: continually evolving and shaping the finest range of automotive care products on the planet and taking them to market in the best possible way. A people-powered enterprise that cherishes kindness and fun as well as excellence and performance. Head to our Life_at_autoglym Instagram page to find out more about and As well as an exciting opportunity, what does Autoglym have to offer? Company Car / Car allowance Team Bonus Holiday entitlement starts at 25 days (pro rata); if you need a little extra you can buy some more A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party It might be a long way off but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement Ready to rev up your career with Autoglym? Click apply today!
Apr 18, 2024
Full time
Are you a dynamic, results-driven professional with a passion building and maintaining relationships? If so, look no further! Autoglym is on the lookout for an exceptional Key Account Manager to join our fantastic UK Sales team. This exciting, permanent, full-time opportunity will be covering the following postcodes: ST, DE, NG, LN, WS, CV, LE, NN, PE, MK, CB, NP, IP, HP, LU, SG, CM, CO, SS, SL, KT, DA, RM, GU, RH, TN, ME, LT, BN and London. The successful candidate will need to be based within a reasonable commuting distance to perform your duties and meet the needs of the organization. So as a Key Account Manager, what will you be doing? You will be responsible for actively seeking and obtaining new business and driving development in your area via market research, prospecting, qualification, and selling Autoglym products as a preferred supplier. You will manage, build, and retain existing relationships and accounts to drive high levels of customer satisfaction and incremental sales development. Accurately manage diary & CRM data around all active and dormant prospects along with management of contract end dates to identify new and existing business opportunities. You will conduct business reviews with key existing customers and prospects to understand their evolving business needs and manage performance expectations and drive growth. So who are we looking for? Previous experience in Sales and Development is a must, as well as a strong business acumen and the ability to engage and understand the needs of customers and their business requirements. We need someone who is customer focused with excellent communication skills and the ability to work within a fast-paced team. Although not essential, previous Automotive experience would be highly advantageous. Love the job spec, sorry, who are Autoglym ? We re a leading British manufacturer of premium vehicle care and valeting products. Since 1965, we ve been talking, listening and delivering to discerning and diverse customers in over 45 countries: continually evolving and shaping the finest range of automotive care products on the planet and taking them to market in the best possible way. A people-powered enterprise that cherishes kindness and fun as well as excellence and performance. Head to our Life_at_autoglym Instagram page to find out more about and As well as an exciting opportunity, what does Autoglym have to offer? Company Car / Car allowance Team Bonus Holiday entitlement starts at 25 days (pro rata); if you need a little extra you can buy some more A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party It might be a long way off but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement Ready to rev up your career with Autoglym? Click apply today!
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centred ambitions. Job Description Do you thrive when working towards targets? Are you motivated by the opportunity to earn monthly bonus? Are you looking for a hybrid role where you'll work 3 days from home and 2 days in our Cardiff office? If so, come and join us! We are currently recruiting for Partnerships Protection Specialists! We work on a shift basis 8.30am - 8pm Monday - Friday and 9am-1pm on Saturdays (1 in 2 rotation). Our excellent monthly bonus scheme means you could earn up to an additional £800 per month on top of your base salary of £22,500. You will promote our products in a positive and compliant way, providing our customers with the detailed and accurate information they need to enable them to make informed choices across a range of partners that rely on L&G to provide outstanding service to their customers, and support our vision to make their lives better. We love working at Legal and General and know you will too. Here are some of the amazing benefits our colleagues get: Monthly performance related bonus (discretionary and based on performance metrics) 25 days holiday, plus bank holidays, 26 days after 2 years' service. You can also buy and sell holiday. We give colleagues a 5% company pension contribution, plus match up to a further 5% of your personal contribution. Life assurance x8 of your annual salary. Free individual private medical insurance. You can also add your dependants on for a small cost. Recommend L&G as a great place to work and earn £500-£3500 if someone you know joins us. A variety of company share schemes, discounts at a huge range of high street stores and on our own products. What you'll be doing: Take ownership of partners leads by using a confident sales approach, building rapport and providing the highest levels of customer service at all times Ask open questions to understand all relevant customer information, establish needs and explain product features clearly and accurately Evidence a passion for sales by being dynamic, self-motivated, and utilising both inbound and outbound opportunities to consistently achieve targets Manage internal and external customer experience and demonstrate effective management of inbound and outbound workload to ensure customers receive their promised contact within agreed timescales. Demonstrate flexibility to support the overall Direct Sales needs where appropriate. Demonstrate an excellent knowledge of our products across a range of Partners and a well-developed ability to follow processes and use the systems to generate business Proactively manage own personal development to reach potential and consistently demonstrate Legal and General's company values Ensure customers receive appropriate, clear, and transparent information, both verbal and written about relevant products, with detailed explanations being given where appropriate to drive the right customer outcome Qualifications The skills below are really important to us. Rest be assured, we will show you the L&G way. You'll be in our office based induction for the first 8 weeks so, you'll have the tools you need before you start helping our customers and clients. People who love helping people! People who are straightforward, ambitious, authentic, collaborative, and purposeful. Self-motivated and target driven people. Strong communication skills and a passion to support customers, whatever their personal circumstances. Strong calendar/diary management skills. Confidence in using a desktop or laptop and experienced in using MS Office. Additional Information The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
Apr 18, 2024
Full time
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centred ambitions. Job Description Do you thrive when working towards targets? Are you motivated by the opportunity to earn monthly bonus? Are you looking for a hybrid role where you'll work 3 days from home and 2 days in our Cardiff office? If so, come and join us! We are currently recruiting for Partnerships Protection Specialists! We work on a shift basis 8.30am - 8pm Monday - Friday and 9am-1pm on Saturdays (1 in 2 rotation). Our excellent monthly bonus scheme means you could earn up to an additional £800 per month on top of your base salary of £22,500. You will promote our products in a positive and compliant way, providing our customers with the detailed and accurate information they need to enable them to make informed choices across a range of partners that rely on L&G to provide outstanding service to their customers, and support our vision to make their lives better. We love working at Legal and General and know you will too. Here are some of the amazing benefits our colleagues get: Monthly performance related bonus (discretionary and based on performance metrics) 25 days holiday, plus bank holidays, 26 days after 2 years' service. You can also buy and sell holiday. We give colleagues a 5% company pension contribution, plus match up to a further 5% of your personal contribution. Life assurance x8 of your annual salary. Free individual private medical insurance. You can also add your dependants on for a small cost. Recommend L&G as a great place to work and earn £500-£3500 if someone you know joins us. A variety of company share schemes, discounts at a huge range of high street stores and on our own products. What you'll be doing: Take ownership of partners leads by using a confident sales approach, building rapport and providing the highest levels of customer service at all times Ask open questions to understand all relevant customer information, establish needs and explain product features clearly and accurately Evidence a passion for sales by being dynamic, self-motivated, and utilising both inbound and outbound opportunities to consistently achieve targets Manage internal and external customer experience and demonstrate effective management of inbound and outbound workload to ensure customers receive their promised contact within agreed timescales. Demonstrate flexibility to support the overall Direct Sales needs where appropriate. Demonstrate an excellent knowledge of our products across a range of Partners and a well-developed ability to follow processes and use the systems to generate business Proactively manage own personal development to reach potential and consistently demonstrate Legal and General's company values Ensure customers receive appropriate, clear, and transparent information, both verbal and written about relevant products, with detailed explanations being given where appropriate to drive the right customer outcome Qualifications The skills below are really important to us. Rest be assured, we will show you the L&G way. You'll be in our office based induction for the first 8 weeks so, you'll have the tools you need before you start helping our customers and clients. People who love helping people! People who are straightforward, ambitious, authentic, collaborative, and purposeful. Self-motivated and target driven people. Strong communication skills and a passion to support customers, whatever their personal circumstances. Strong calendar/diary management skills. Confidence in using a desktop or laptop and experienced in using MS Office. Additional Information The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
Job Role: Account ManagerLocation: Coleshill, Birmingham B46, Hybrid RoleSalary: Competitive Contract: 12 Months FTC - Maternity Cover Benefits: 25 days holiday, Pension, Life Assurance As part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). This is a virtual benefit service which connects our Employees to third party specialists who can help to manage their health and wellbeing and that of their family. In addition to the EAP the service includes: Remote access to a UK based GP 2nd Opinion consultations Mental health assessments and physiotherapy . Trakm8 is a UK based technology leader in fleet management, insurance telematics, connected car, and optimisation. Through IP owned technology, the Group uses AI data analytics collected from its installed base of telematics units to fine tune the algorithms that are used to produce its' solutions; these monitor driver behaviour, identify crash events, and monitor vehicle health to provide actionable insights to continuously improve the security and operational efficiency of both company fleets and private drivers. The Group's product portfolio includes the latest data analytics and reporting portal (Trakm8 Insight), integrated telematics/cameras/optimisation, self-installed telematics units and one of the widest ranges of installed telematics devices. Trakm8 has over 255,000 connections. Headquartered in Coleshill near Birmingham alongside its manufacturing facility, the Group supplies to the Fleet, Optimisation, Insurance and Automotive sectors to many well-known customers in the UK and internationally. Trakm8 has been listed on the AIM market of the London Stock Exchange since 2005. Trakm8 is also recognised with the LSE Green Economy Mark. We now have an exciting opportunity for an experienced Account Manager to join our Established Fleet Sales team here at the Head office in Coleshill. Main Responsibilities of the role: Support Senior Account Managers on project implementation whilst engaging with Trakm8 stakeholders and the customer. Manage and grow Trakm8 accounts and maintain recurring revenue streams. Maximise opportunities by working with internal Sales & Support Teams On-boarding of new customers (Welcome pack, Customer Support set up, Hierarchy set up, users, follow up meeting and moving to BAU) Proactive management of assigned accounts and commercial opportunities - Regular meetings - MI Packs - Quarterly reviews. Effectively communicate our client requirements to Trakm8 development and operation Teams Secure a number of "NEW" telematics contracts. Development of an extensive pipeline of opportunities within existing Support the Fleet & Optimisation Sales Teams Develop new opportunities in the SME market. Develop an extensive knowledge of the Telematics market, emerging technologies, and communicate the findings to senior management and relevant departments. Assist in tenders and their subsequent completion. Accurate and timely; o Forecasting o Reporting o Completion of visit reports o Completion customer development plans Promote Trakm8 products and Services for our client's own use. Promote Trakm8 through attendance to conferences. Develop strong interdepartmental relationships. Adherence to Trakm8 corporate values and HR policies Requirements: Account management experience Sales experience in a sales environment Technical Sales background - preferable Experience selling to senior management and SME business owners. Excellent presentation & questioning / listening skills. Documented ability to exceed sales targets consistently. Class leading account management. Strong understand of project management. Ability to sell complex solutions. Customer Focused Educated to degree level or equivalent experience. Excellent presentation skills The ability to engage with internal departments and drive project delivery. Be a confident self-starter capable of generating opportunities themselves. Experience of Telematics, Optimisation, or similar technologies Previous experience in Automotive, Insurance, Fleet management or logistics sales This role requires screening in the below areas: 2 years of satisfactory Employment/Education References
Apr 18, 2024
Full time
Job Role: Account ManagerLocation: Coleshill, Birmingham B46, Hybrid RoleSalary: Competitive Contract: 12 Months FTC - Maternity Cover Benefits: 25 days holiday, Pension, Life Assurance As part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). This is a virtual benefit service which connects our Employees to third party specialists who can help to manage their health and wellbeing and that of their family. In addition to the EAP the service includes: Remote access to a UK based GP 2nd Opinion consultations Mental health assessments and physiotherapy . Trakm8 is a UK based technology leader in fleet management, insurance telematics, connected car, and optimisation. Through IP owned technology, the Group uses AI data analytics collected from its installed base of telematics units to fine tune the algorithms that are used to produce its' solutions; these monitor driver behaviour, identify crash events, and monitor vehicle health to provide actionable insights to continuously improve the security and operational efficiency of both company fleets and private drivers. The Group's product portfolio includes the latest data analytics and reporting portal (Trakm8 Insight), integrated telematics/cameras/optimisation, self-installed telematics units and one of the widest ranges of installed telematics devices. Trakm8 has over 255,000 connections. Headquartered in Coleshill near Birmingham alongside its manufacturing facility, the Group supplies to the Fleet, Optimisation, Insurance and Automotive sectors to many well-known customers in the UK and internationally. Trakm8 has been listed on the AIM market of the London Stock Exchange since 2005. Trakm8 is also recognised with the LSE Green Economy Mark. We now have an exciting opportunity for an experienced Account Manager to join our Established Fleet Sales team here at the Head office in Coleshill. Main Responsibilities of the role: Support Senior Account Managers on project implementation whilst engaging with Trakm8 stakeholders and the customer. Manage and grow Trakm8 accounts and maintain recurring revenue streams. Maximise opportunities by working with internal Sales & Support Teams On-boarding of new customers (Welcome pack, Customer Support set up, Hierarchy set up, users, follow up meeting and moving to BAU) Proactive management of assigned accounts and commercial opportunities - Regular meetings - MI Packs - Quarterly reviews. Effectively communicate our client requirements to Trakm8 development and operation Teams Secure a number of "NEW" telematics contracts. Development of an extensive pipeline of opportunities within existing Support the Fleet & Optimisation Sales Teams Develop new opportunities in the SME market. Develop an extensive knowledge of the Telematics market, emerging technologies, and communicate the findings to senior management and relevant departments. Assist in tenders and their subsequent completion. Accurate and timely; o Forecasting o Reporting o Completion of visit reports o Completion customer development plans Promote Trakm8 products and Services for our client's own use. Promote Trakm8 through attendance to conferences. Develop strong interdepartmental relationships. Adherence to Trakm8 corporate values and HR policies Requirements: Account management experience Sales experience in a sales environment Technical Sales background - preferable Experience selling to senior management and SME business owners. Excellent presentation & questioning / listening skills. Documented ability to exceed sales targets consistently. Class leading account management. Strong understand of project management. Ability to sell complex solutions. Customer Focused Educated to degree level or equivalent experience. Excellent presentation skills The ability to engage with internal departments and drive project delivery. Be a confident self-starter capable of generating opportunities themselves. Experience of Telematics, Optimisation, or similar technologies Previous experience in Automotive, Insurance, Fleet management or logistics sales This role requires screening in the below areas: 2 years of satisfactory Employment/Education References
Overview Shift availability needed for the role: Monday - Friday (6am to 8pm) Saturday (6am to 6pm) Sunday (8am to 4pm) You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Key responsibilities WHAT'S IT LIKE TO BE A RETAIL SUPERVISOR? Host - you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management. Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way! Required skills & experience YOU ARE An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment Great at giving amazing customer service, and able to translate that into sales Inquisitive, ever-questioning and ever-improving Passionate about our business Friendly, flexible, reliable, honest and like to work hard! WHAT'S IN IT FOR YOU? Joining Screwfix means joining a growing team - full of support, opportunities, and fun! We offer a competitive salary 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave. Award-winning company pension scheme - up to 14% Kingfisher contribution! Life cover 20% discount with Screwfix and B&Q Discounted healthcare Company share save schemes We'll also help you be the best you can be, with excellent training and ongoing development. To find out more about us, please email for any queries Follow us and find out more on our LinkedIn, Instagram & Twitter pages Apply now! - Upload your CV and complete your application Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at
Apr 18, 2024
Full time
Overview Shift availability needed for the role: Monday - Friday (6am to 8pm) Saturday (6am to 6pm) Sunday (8am to 4pm) You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Key responsibilities WHAT'S IT LIKE TO BE A RETAIL SUPERVISOR? Host - you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management. Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way! Required skills & experience YOU ARE An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment Great at giving amazing customer service, and able to translate that into sales Inquisitive, ever-questioning and ever-improving Passionate about our business Friendly, flexible, reliable, honest and like to work hard! WHAT'S IN IT FOR YOU? Joining Screwfix means joining a growing team - full of support, opportunities, and fun! We offer a competitive salary 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave. Award-winning company pension scheme - up to 14% Kingfisher contribution! Life cover 20% discount with Screwfix and B&Q Discounted healthcare Company share save schemes We'll also help you be the best you can be, with excellent training and ongoing development. To find out more about us, please email for any queries Follow us and find out more on our LinkedIn, Instagram & Twitter pages Apply now! - Upload your CV and complete your application Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at
Location Exeter & Honiton (Lexus, Toyota and Mercedes Benz Vans) Region Devon - multi site Category Toyota - Exeter (STE) (Sales) Vacancy Type Permanent/Full Time Salary OTE £110,000 Job Summary The Driving Spirit Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners. We are fortunate to count Toyota, Lexus and Mercedes Benz Vans, as among our Brands, and this General Manager role is focused on ensuring the Teams operate effectively in our dealerships across Exeter & Honiton. Your day The General Manager role is to will provide proactive operational support to our Teams at all levels and will be an active participant in delivering the strategic agenda and group financial budgets, through daily performance management. This includes: Promote and maintain positive people relations across the Group and adhere to HR guidelines/procedures. Ensure consistent brand compliance. Maintain 100% FCA compliance, as well as compliance with all other external bodies that Snows are partnered with i.e., VOSA. Accountable for ensuring Health and Safety is fully adhered to in all business areas and safe working practices are always promoted. Ensure Snows achieve Manufacturer Standards and maintain a strong working and professional relationship. Provide accurate and timely Group reporting. Manage and motivate all staff to ensure they are engaged with the business and our Customer needs. Instil Snows values and ensure they are always promoted. Safeguard the business best interests and ensure they come before any individual agendas. Uphold the business's image ensuring the franchises are always looking pristine. Compliance with all of Snows policies and procedures. Have you got what it takes? Proven experience at management level within private and commercial vehicle sales (manufacture experience with Mercedes vans beneficial but not essential). Able to plan, organise self and meet agreed work deadlines. Understand, coach others, manage Group compliance/policies. Strong work ethic and adaptable to change. Attention to detail and maintains good, accurate quality of work. Able to react positively to organisational and market changes. Good analytical, problem solving and planning skills. Fluent written and spoken English. PC, Microsoft, web literate. Full, clean driving licence. What is in it for you? Highly competitive salary and bonus scheme. Full training and support to help you immerse yourself in the role and Snows values. 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 anniversaries. (Pro rata for part time employees). Birthday day off. Discounted MOTs, Service & Parts. Recommend a Friend Bonus/ Introducing a Customer Bonus. Life Assurance Benefit. Snows Contributory Pension Scheme. BEN - Employee Assistance Programme. Excellent development opportunities to learn & grow with Snows. Role dependant - tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures. Hours of Work Monday to Friday 08:30 - 18:00 Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear back from us within 2 weeks of applying, please assume you have not been successful on this occasion. Important Consent Note By clicking the "Submit Application" button, you are expressly giving your consent for us to retain and share your CV within the Snows Group. This is for the purpose of highlighting your details to other roles within the Group which may be suitable for you. As a result, you are giving your consent to receive verbal and email contact from Snows for the purposes of discussing our available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the "Submit Application" button. Thank you for applying to Snows.
Apr 18, 2024
Full time
Location Exeter & Honiton (Lexus, Toyota and Mercedes Benz Vans) Region Devon - multi site Category Toyota - Exeter (STE) (Sales) Vacancy Type Permanent/Full Time Salary OTE £110,000 Job Summary The Driving Spirit Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners. We are fortunate to count Toyota, Lexus and Mercedes Benz Vans, as among our Brands, and this General Manager role is focused on ensuring the Teams operate effectively in our dealerships across Exeter & Honiton. Your day The General Manager role is to will provide proactive operational support to our Teams at all levels and will be an active participant in delivering the strategic agenda and group financial budgets, through daily performance management. This includes: Promote and maintain positive people relations across the Group and adhere to HR guidelines/procedures. Ensure consistent brand compliance. Maintain 100% FCA compliance, as well as compliance with all other external bodies that Snows are partnered with i.e., VOSA. Accountable for ensuring Health and Safety is fully adhered to in all business areas and safe working practices are always promoted. Ensure Snows achieve Manufacturer Standards and maintain a strong working and professional relationship. Provide accurate and timely Group reporting. Manage and motivate all staff to ensure they are engaged with the business and our Customer needs. Instil Snows values and ensure they are always promoted. Safeguard the business best interests and ensure they come before any individual agendas. Uphold the business's image ensuring the franchises are always looking pristine. Compliance with all of Snows policies and procedures. Have you got what it takes? Proven experience at management level within private and commercial vehicle sales (manufacture experience with Mercedes vans beneficial but not essential). Able to plan, organise self and meet agreed work deadlines. Understand, coach others, manage Group compliance/policies. Strong work ethic and adaptable to change. Attention to detail and maintains good, accurate quality of work. Able to react positively to organisational and market changes. Good analytical, problem solving and planning skills. Fluent written and spoken English. PC, Microsoft, web literate. Full, clean driving licence. What is in it for you? Highly competitive salary and bonus scheme. Full training and support to help you immerse yourself in the role and Snows values. 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 anniversaries. (Pro rata for part time employees). Birthday day off. Discounted MOTs, Service & Parts. Recommend a Friend Bonus/ Introducing a Customer Bonus. Life Assurance Benefit. Snows Contributory Pension Scheme. BEN - Employee Assistance Programme. Excellent development opportunities to learn & grow with Snows. Role dependant - tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures. Hours of Work Monday to Friday 08:30 - 18:00 Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear back from us within 2 weeks of applying, please assume you have not been successful on this occasion. Important Consent Note By clicking the "Submit Application" button, you are expressly giving your consent for us to retain and share your CV within the Snows Group. This is for the purpose of highlighting your details to other roles within the Group which may be suitable for you. As a result, you are giving your consent to receive verbal and email contact from Snows for the purposes of discussing our available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the "Submit Application" button. Thank you for applying to Snows.
Job Reference: /AR/28-03/1132/22 Job Title: Operations Administrator Location: London Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for an Operations Administrator to join our passionate and driven team based at our London office. To be responsible and accountable for the organisation of the Commercial window cleaning team(s), enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer- focused manner by supporting the Operations Assistant and Account Director for the London Commercial team. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Responsible for keeping within the parameters and budgetary requisite set down for each contract. Ensuring signoff systems are up to date so operatives can record completed works. Maintaining databases of works inc. PPM planners, works lists etc. Booking in works with site/contacts, raising permits, completing pre-site forms where necessary. Handling and resolving operational queries. Supporting the billing of completed works each month, working to month end deadlines, handling commercial billing queries and providing supporting evidence as required. Ordering of consumables and equipment for the London team, ensuring PO numbers or Virtual Credit cards have been correctly raised and used against orders. Maintaining records of orders and being able to provide details of team spend to the Account Director. Logging of quotations raised by the team and ensuring all works to be billed have PO numbers which are logged on the correct documents for billing. Cover for annual leave of Ops Assistant and continual support to the Operations Managers within the London Commercial and wider SWC management team. Providing support to operatives where necessary, including booking in operatives holiday, ensuring delivery of works is unaffected and booking of hotels/transport for staff working away from home. Providing accurate and regular reports to the management on client performance Supporting personnel management, including staff recruitment, performance assessment, training, and mentoring for the central team. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Developing a deep understanding of projects to gain insights into the scope of service delivery. Ensure all SWC and client systems, policies and procedures are adhered to. Ensure that all Health and Safety planning, including risk assessments, COSHH, PPE and Health and Safety Plans co-ordinated by Account Director. Assist with Site Audits Be a Health and Safety ambassador and take a proactive approach to Health and Safety Management and promote good habits and methods of work. Maintain records of RAMs, schedules, training certificates and H&S records via teams and any other shared platforms. Taking ownership of customer complaints, coordinating with resolution parties, and establishing effective communication between stakeholders. In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Identify any cost saving opportunities and service delivery innovations. Assist with creation of adverts for SWC vacancies to indeed or equivalent. Take responsibility for the provision of in-house training for the operational team. Will ensure that new starter inductions are carried out for operational team. Support the disciplinary/grievance procedures for the operational team as outlined in employee handbook. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work, to meet and where possible exceed the clients expectations. Additional customer focused responsibilities: Take responsibility of service delivery to ensure outstanding customer service to the client, customers, and visitors. Be a customer service champion and take a proactive approach to customer service management. Provide regular reports and attend planned and ad- hoc meetings with client representatives to ensure service delivery satisfaction. To understand the working relationship between SWC and the client to ensure all actions work to maintain the relationship. Develop customer service training across the SWC team. About You: Applicants must have the right to work in the UK Experience within the industry Experience in supporting a large team Experience in meeting client deadlines. Experience with using management tools such as Big Change, Concept, Salesforce Excellent communication skills, both written and verbal. The bulk of the job is communicating with clients and internal contacts. You must have the ability to communicate with people of all levels. Time Management Skills At times you will have conflicting priorities and will need to be able to prioritise your tasks effectively. You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible exceed the clients expectations. Excellent organisational, planning and time management skills Logical thinking with creative problem-so
Apr 18, 2024
Full time
Job Reference: /AR/28-03/1132/22 Job Title: Operations Administrator Location: London Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for an Operations Administrator to join our passionate and driven team based at our London office. To be responsible and accountable for the organisation of the Commercial window cleaning team(s), enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer- focused manner by supporting the Operations Assistant and Account Director for the London Commercial team. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Responsible for keeping within the parameters and budgetary requisite set down for each contract. Ensuring signoff systems are up to date so operatives can record completed works. Maintaining databases of works inc. PPM planners, works lists etc. Booking in works with site/contacts, raising permits, completing pre-site forms where necessary. Handling and resolving operational queries. Supporting the billing of completed works each month, working to month end deadlines, handling commercial billing queries and providing supporting evidence as required. Ordering of consumables and equipment for the London team, ensuring PO numbers or Virtual Credit cards have been correctly raised and used against orders. Maintaining records of orders and being able to provide details of team spend to the Account Director. Logging of quotations raised by the team and ensuring all works to be billed have PO numbers which are logged on the correct documents for billing. Cover for annual leave of Ops Assistant and continual support to the Operations Managers within the London Commercial and wider SWC management team. Providing support to operatives where necessary, including booking in operatives holiday, ensuring delivery of works is unaffected and booking of hotels/transport for staff working away from home. Providing accurate and regular reports to the management on client performance Supporting personnel management, including staff recruitment, performance assessment, training, and mentoring for the central team. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Developing a deep understanding of projects to gain insights into the scope of service delivery. Ensure all SWC and client systems, policies and procedures are adhered to. Ensure that all Health and Safety planning, including risk assessments, COSHH, PPE and Health and Safety Plans co-ordinated by Account Director. Assist with Site Audits Be a Health and Safety ambassador and take a proactive approach to Health and Safety Management and promote good habits and methods of work. Maintain records of RAMs, schedules, training certificates and H&S records via teams and any other shared platforms. Taking ownership of customer complaints, coordinating with resolution parties, and establishing effective communication between stakeholders. In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Identify any cost saving opportunities and service delivery innovations. Assist with creation of adverts for SWC vacancies to indeed or equivalent. Take responsibility for the provision of in-house training for the operational team. Will ensure that new starter inductions are carried out for operational team. Support the disciplinary/grievance procedures for the operational team as outlined in employee handbook. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work, to meet and where possible exceed the clients expectations. Additional customer focused responsibilities: Take responsibility of service delivery to ensure outstanding customer service to the client, customers, and visitors. Be a customer service champion and take a proactive approach to customer service management. Provide regular reports and attend planned and ad- hoc meetings with client representatives to ensure service delivery satisfaction. To understand the working relationship between SWC and the client to ensure all actions work to maintain the relationship. Develop customer service training across the SWC team. About You: Applicants must have the right to work in the UK Experience within the industry Experience in supporting a large team Experience in meeting client deadlines. Experience with using management tools such as Big Change, Concept, Salesforce Excellent communication skills, both written and verbal. The bulk of the job is communicating with clients and internal contacts. You must have the ability to communicate with people of all levels. Time Management Skills At times you will have conflicting priorities and will need to be able to prioritise your tasks effectively. You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible exceed the clients expectations. Excellent organisational, planning and time management skills Logical thinking with creative problem-so
Gleeson Recruitment Group
Sutton Coldfield, West Midlands
Gleesons has partnered with a Freight business looking for an Air Freight Coordinator This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business. Job Title: Air Freight Coordinator (Export) Locations: Sutton Coldfield (B74) Duties: Ensure all Air export jobs are completed correctly and in a timely manner Ensure all customs declaration tasks are completed correctly and in a timely manner Report immediately to the line manager any amendments to customs declarations Ensure the operational system is always used and correctly Assist other department as and when required by the company Provide support and holiday coverage for the local staff when required Maintain regular communications with the network and sales team Look and propose new efficiency's in customer work flow Liaise with HMRC and maintenance of customs procedures Ensure all reports are completed as per provided deadline Ensure the SOP's are followed completely Look and propose new efficiency's in customer work flow Ensure that all goods under the companies accounts are approved for deliver with accounts or line manager or an agreement must be place on SOP or quotes Passing invoices from suppliers and providers within 48 hours from receipt Ensure Insurance is charged correctly Ensure insurance claims are given to the claims department immediately Propose and report to Line Manager; strategies related to the Ocean products Ideal Candidate: Experience in handling multiple modes of freight Air Proficiency in using various systems such as CDS, Multi Freight, Cargowise, etc. At least 2 years of experience in the freight industry. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 18, 2024
Full time
Gleesons has partnered with a Freight business looking for an Air Freight Coordinator This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business. Job Title: Air Freight Coordinator (Export) Locations: Sutton Coldfield (B74) Duties: Ensure all Air export jobs are completed correctly and in a timely manner Ensure all customs declaration tasks are completed correctly and in a timely manner Report immediately to the line manager any amendments to customs declarations Ensure the operational system is always used and correctly Assist other department as and when required by the company Provide support and holiday coverage for the local staff when required Maintain regular communications with the network and sales team Look and propose new efficiency's in customer work flow Liaise with HMRC and maintenance of customs procedures Ensure all reports are completed as per provided deadline Ensure the SOP's are followed completely Look and propose new efficiency's in customer work flow Ensure that all goods under the companies accounts are approved for deliver with accounts or line manager or an agreement must be place on SOP or quotes Passing invoices from suppliers and providers within 48 hours from receipt Ensure Insurance is charged correctly Ensure insurance claims are given to the claims department immediately Propose and report to Line Manager; strategies related to the Ocean products Ideal Candidate: Experience in handling multiple modes of freight Air Proficiency in using various systems such as CDS, Multi Freight, Cargowise, etc. At least 2 years of experience in the freight industry. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Customer Service Team Manager to join our team based in Leicester (1 day home working per week) . You will join us on a full-time, permanent basis and in return, you will receive an excellent salary and benefits package. We are Viking. We provide business supplies and services to help our customers work better - whatever their workplace. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. Benefits of joining us as a Customer Service Team Manager: Generous pension (matched contribution up to 6% of your monthly salary) PMI via AXA for your partner and dependents living in the same house up to 24 years of age Life assurance, including: Free global travel insurance Discounted gym membership Staff discount 25 days holiday plus bank holidays (rising to 27 days after 5 years' service) Non contractual bonus dependant on company performance 8 hours paid appointment time per annum £10 pcm contribution towards running costs when you work from home 2 days a week Employee Assistance Programme Free on-site parking Leicester: Subsidised canteen About the Customer Service Team Manager role: You will be responsible for ensuring that you and your team deliver outstanding service to our business customers. You will coach, motivate, monitor and review the performance of up to 12 (FTE) Customer Service Advisors, as they interact with customers, resolving queries and identifying selling opportunities, through inbound calls, email and chat. You will foster a supportive, fun and healthy environment, to allow your team to achieve individual and team Key Performance Indicators (KPIs). You will provide guidance to resolve queries and on the use of the Customer Relationship Management (CRM) and other systems. You will encourage clear communication, information sharing and best practice across your team to develop staff and continuously improve the service. You will create novel challenges to motivate and enthuse your team to go the extra mile to enhance the customer experience, develop customer loyalty and grow our long-term customer base. Your responsibilities as our Customer Service Team Manager will include: Lead and motivate a team to deliver excellent customer service to our business customers. Recruit and induct team members, provide or organise training and progress them through the probation review process. development and conduct appraisals and performance reviews. Communication company and team objectives to team members with provide them with information and advice to empower them to achieve and exceed expectations Provide guidance and ensure the appropriate use of the Customer Relationship Management (CRM) systems such as Salesforce or other systems. Foster a spirit of teamworking and cooperation where information and best practice is shared. What we re looking for in our Customer Service Team Manager: Significant experience leading a team in Customer Services, Marketing, Sales, Retail or Customer Relationship Management environments. Evidence of a customer focused approach, where the customer is central. Strong interpersonal skills promote a positive team spirit. Ability to embed processes, drive consistent high-quality standard and deliver results across a team. Integrity and willingness to take ownership of issues and reliably lead by example . Energy, drive and an ability to act decisively in a fast-paced environment. Clear written and verbal communication skills, to interact with customers with confidence and inform and influence colleagues across the business. Computer literacy, specifically proficiency in Microsoft Office applications Flexible approach to working conditions and hours. Ability to manage multiple projects and activities. Ability to analyse and interpret information objectively to identify key causes and solutions quickly. Want to join our team? If you feel you have the skills and experience required for the Customer Service Team Manager role, please click Apply today and take your next step towards a career with Viking.
Apr 18, 2024
Full time
Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Customer Service Team Manager to join our team based in Leicester (1 day home working per week) . You will join us on a full-time, permanent basis and in return, you will receive an excellent salary and benefits package. We are Viking. We provide business supplies and services to help our customers work better - whatever their workplace. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. Benefits of joining us as a Customer Service Team Manager: Generous pension (matched contribution up to 6% of your monthly salary) PMI via AXA for your partner and dependents living in the same house up to 24 years of age Life assurance, including: Free global travel insurance Discounted gym membership Staff discount 25 days holiday plus bank holidays (rising to 27 days after 5 years' service) Non contractual bonus dependant on company performance 8 hours paid appointment time per annum £10 pcm contribution towards running costs when you work from home 2 days a week Employee Assistance Programme Free on-site parking Leicester: Subsidised canteen About the Customer Service Team Manager role: You will be responsible for ensuring that you and your team deliver outstanding service to our business customers. You will coach, motivate, monitor and review the performance of up to 12 (FTE) Customer Service Advisors, as they interact with customers, resolving queries and identifying selling opportunities, through inbound calls, email and chat. You will foster a supportive, fun and healthy environment, to allow your team to achieve individual and team Key Performance Indicators (KPIs). You will provide guidance to resolve queries and on the use of the Customer Relationship Management (CRM) and other systems. You will encourage clear communication, information sharing and best practice across your team to develop staff and continuously improve the service. You will create novel challenges to motivate and enthuse your team to go the extra mile to enhance the customer experience, develop customer loyalty and grow our long-term customer base. Your responsibilities as our Customer Service Team Manager will include: Lead and motivate a team to deliver excellent customer service to our business customers. Recruit and induct team members, provide or organise training and progress them through the probation review process. development and conduct appraisals and performance reviews. Communication company and team objectives to team members with provide them with information and advice to empower them to achieve and exceed expectations Provide guidance and ensure the appropriate use of the Customer Relationship Management (CRM) systems such as Salesforce or other systems. Foster a spirit of teamworking and cooperation where information and best practice is shared. What we re looking for in our Customer Service Team Manager: Significant experience leading a team in Customer Services, Marketing, Sales, Retail or Customer Relationship Management environments. Evidence of a customer focused approach, where the customer is central. Strong interpersonal skills promote a positive team spirit. Ability to embed processes, drive consistent high-quality standard and deliver results across a team. Integrity and willingness to take ownership of issues and reliably lead by example . Energy, drive and an ability to act decisively in a fast-paced environment. Clear written and verbal communication skills, to interact with customers with confidence and inform and influence colleagues across the business. Computer literacy, specifically proficiency in Microsoft Office applications Flexible approach to working conditions and hours. Ability to manage multiple projects and activities. Ability to analyse and interpret information objectively to identify key causes and solutions quickly. Want to join our team? If you feel you have the skills and experience required for the Customer Service Team Manager role, please click Apply today and take your next step towards a career with Viking.
Job Title: Business Submission Team Leader Location: Holborn Salary: 30k - 35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Apr 18, 2024
Full time
Job Title: Business Submission Team Leader Location: Holborn Salary: 30k - 35k per annum DOE Job Type: Full-time, Permanent An exciting opportunity has come up to join a successful Senior Partner Practice of St. James's Place, in our Holborn offices, based next door to Covent Garden, London. We are seeking an experienced business submission administrator who has previously worked at St. James's Place, who is looking for the next step in their career, to come in and lead our business processing team. You will be super organised, have the technical experience to understand the work and delegate out to the team and also complete business processing tasks. This is a role with great opportunity and career growth, with a great work culture and a team who are all supportive of one and other. Key Duties: Delegating all work that comes into the business processing team, creating specific workflows on Salesforce to assign work to the team Liaise with 3rd party contractors, such as Virtual Support, ensuring standards are met efficiently Supporting case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking Manage advisor expectations and act as a communication channel for the administration team Provide high level technical and administrative support to the Practice Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Assist with training of less experienced members of the team Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Extensive liaison with SJP Admin Centres, providing information required to complete transactions within specific timescales Prepare review and suitability letters and illustrations (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process Assist in the back-end business processing of cases in an orderly and timely manner Knowledge and Experience: Previous experience within St. James's Place ESSENTIAL Demonstrates up to date knowledge of relevant regulation and legislation Experience of client management systems such as Salesforce Experience of leading a team and overseeing all workload in that team Skills and Behaviours: Able to transpose information accurately Strong numeracy skills Comfortable using templated Suitability Letters Confident in dealing with third parties and can work with total discretion Highly organised with excellent communication skills Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) Exceptional attention to detail Manages time effectively with the ability to multi-task Keeps calm when faced with conflicting demands and handles these effectively Demonstrates a positive attitude at all times Works well on own tasks as well as on shared goals as part of a team Enthusiasm to help clients and their team Quality Focus: Takes personal responsibility for the quality and timeliness of work and achieves results with minimal supervision. Stays focused on tasks in spite of distractions and interruptions Team Work: Promotes cooperation and commitment within a team to achieve goals and deliverables Embracing Change: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Developing Self and Others: Demonstrates an ongoing commitment to learning and self-improvement Communicating Effectively: Understands and learns from what others say and conveys ideas and facts using language the audience will best understand Planning and Organising: Manages own time, priorities, and resources to achieve goals Client Care: Builds and maintains a first-class experience for the client through the products and services offered by the business Benefits: Annual performance bonus Birthdays free day off 4 days in office, Fridays WFH To apply, please note: To apply, you must be eligible to live and work in the UK. Please note that if you do not receive a response within 14 days of submitting your application, please assume you have been unsuccessful, we thank you for your interest. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Business Development Manager, Operations Manager, Project Manager, Sales Team Lead, Marketing Manager, Customer Success Manager, Product Manager, Team Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator, Business Strategy Manager, Management Consultant, Business Operations Lead, Corporate Development Manager, Business Intelligence Manager, Innovation Manager, Client Services Manager, Business Unit Manager will also be considered for this role.
Junior Buyer Location: Whiteley (Hybrid working), with regular travel to other Onecom offices, supplier and customer locations Salary: Competitive Hours: Monday to Friday 8am - 5pm The task at hand: We are looking for an experienced and enthusiastic Junior Buyer who will play a key role in managing and analysing supplier and vendor relationships, ensuring quality products are delivered to our direct customer base for our Mobile product catalogue. Responsible for sourcing the best Mobile product suppliers, both in value and quality, to ensure we meet and exceed customer demands. What you ll be busy doing: • Maintaining and updating our product portfolio by creating and de-activating inventory parts on CRM and EDI systems. • Managing supplier relationships and ensuring quarterly reviews are conducted. • Managing supplier performance based on quality, cost, delivery, and responsiveness (QCDR) • Regular research on market trends to ensure the latest technologies are being identified. • Escalation of any inventory or supplier issues with Supply Chain Manager • Inventory management to ensure stock arrives on time in full (OTIF) and to ensure any slow-moving items are moved on. • Manage suppliers invoice queries and resolve in a timely fashion. • Develop and maintain a preferred supplier list to ensure the best suppliers are being utilised. • Support our Sales teams on customer visits when required, to offer product guidance and knowledge. • Regular off-site visits to both suppliers and other Onecom offices. • Develop and report on key performance indicators (KPIs) You'll be great in this role if: You have previous experience working in a similar purchasing role (essential) You can effectively negotiate and build strong relationships with suppliers (essential) You can work to strict deadlines and prioritise your own workload. You have excellent attention to detail and accuracy. You enjoy working with people and can communicate in an open, candid and consistent manner. You have a proven ability to work in a team environment and be able to build strong relationships at all levels. You have strong IT skills with the ability to use programs including Excel (VLOOKUP and Pivot Tables), Word, and other CRM systems. CIPS level 4 qualification (desirable) Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free online workouts, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Get involved in fundraising activities and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 18, 2024
Full time
Junior Buyer Location: Whiteley (Hybrid working), with regular travel to other Onecom offices, supplier and customer locations Salary: Competitive Hours: Monday to Friday 8am - 5pm The task at hand: We are looking for an experienced and enthusiastic Junior Buyer who will play a key role in managing and analysing supplier and vendor relationships, ensuring quality products are delivered to our direct customer base for our Mobile product catalogue. Responsible for sourcing the best Mobile product suppliers, both in value and quality, to ensure we meet and exceed customer demands. What you ll be busy doing: • Maintaining and updating our product portfolio by creating and de-activating inventory parts on CRM and EDI systems. • Managing supplier relationships and ensuring quarterly reviews are conducted. • Managing supplier performance based on quality, cost, delivery, and responsiveness (QCDR) • Regular research on market trends to ensure the latest technologies are being identified. • Escalation of any inventory or supplier issues with Supply Chain Manager • Inventory management to ensure stock arrives on time in full (OTIF) and to ensure any slow-moving items are moved on. • Manage suppliers invoice queries and resolve in a timely fashion. • Develop and maintain a preferred supplier list to ensure the best suppliers are being utilised. • Support our Sales teams on customer visits when required, to offer product guidance and knowledge. • Regular off-site visits to both suppliers and other Onecom offices. • Develop and report on key performance indicators (KPIs) You'll be great in this role if: You have previous experience working in a similar purchasing role (essential) You can effectively negotiate and build strong relationships with suppliers (essential) You can work to strict deadlines and prioritise your own workload. You have excellent attention to detail and accuracy. You enjoy working with people and can communicate in an open, candid and consistent manner. You have a proven ability to work in a team environment and be able to build strong relationships at all levels. You have strong IT skills with the ability to use programs including Excel (VLOOKUP and Pivot Tables), Word, and other CRM systems. CIPS level 4 qualification (desirable) Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free online workouts, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Get involved in fundraising activities and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Field Manager UKOur client, who is the UK's leading car park operators, are looking to expand their operations management team. They have a new opportunity for a Field Manager (South - UK) to join their business.As part of their current growth and expansion, they are looking for a Field Manager to join their business on this journey supporting the operational, management and commercial development responsibilities of all car park sites (cluster portfolio).This role will be covering several car park sites across the South of England. The role will be covering the South UK area which includes:Tunbridge WellsCrawley Brighton Isle of Wight BournemouthBigbury-On Sea, Devon.As a Field Manager, you will be part of our internal operations management team reporting to the Operations Manager. You will have operational responsibility for our sites, managing and supporting our first-line staff across a variety of our managed or owned car park sites across the allocated portfolio of car parks.The role will assist in ensuring consistency of services that they provide to their clients and customers whilst ensuring that standards are maintained across each car park site within each region. You will also support the ongoing development of relationships with clients to deliver a professional service with a commercial focus for the region, supporting sales and revenue growth of current sites, whilst prospecting new business opportunities for exploration within your region.The working hours for this role are 40 hours per week, between the hours of 8:00 am-5:00 pm, Monday- Friday, with a requirement to be flexible in approach and working patterns to support the operational requirements of your allocated regional area.What the role entailsLeading and engaging your regional team to ensure the highest levels of performance and customer service are achieved.Developing and training your team, being a role model and by coaching and nurturing staff to succeed.Driving operational efficiency's to deliver results and profitability for your regional car park portfolio.Helping to deliver great customer service as part of our service proposition to our clients and customers ensuring the brand message of the family-run car park operator of choice across your allocated portfolio of car parks.Ensuring all staff adhere to the procedures on health and safety, human resources, operations, and PPE compliance for your allocated portfolio of car parks.Implementing and delivering new procedures, processes, and corrective actions to support site development, staff development, profitability, and efficiency of your allocated car park portfolio within your regional area.Attending operational meetings on a weekly basis with the SMT to support the management, required maintenance and improvement works and compliance requirements for your allocated car park portfolio.Ensuring project management of improvement works, site development requirements and overseeing set up and opening of new sites within your allocated regional area.Carrying out regular site audits with your teams to ensure that staff and site standards are maintained in line with Company and BPA standards.Supporting and leading on commercial development activities (in conjunction with the Business Development Manager) in your allocated area such as tariff analysis, snapshot analysis, generating data reports and prospecting current and new business opportunities to maximise revenue potential for our business.Continuing to build lasting relationships with our clients and customers within your allocated region.What you'll needA proven track record of managing a team over a large regional area is essential.Previous multisite, retail, commercial or car park industry services/ management experience is desirable.Self-sufficient and proactive in approach, able to work individually as well as part of a wider team to deliver our business goals.Able to travel to carry out operational and role requirements (driving licence required)A customer-focused approach with the ability to communicate effectively at all levels.Good communication, time management and problem-solving skills.Strong financial and commercial acumen. A working knowledge and understanding of employment and health and safety legislation.Sound judgement and understanding of operational requirements.Excellent IT skills with working proficiency in Microsoft 365 packages (Outlook, SharePoint, Teams, Word, PowerPoint, Excel)What we offer A competitive salary package (based on experience, discussed at the interview stage).Company car package.Mobile phone and IT package.33 days holiday (annual leave entitlement) per year (inclusive of bank holidays)Paid day off for your birthday each year.Employee Medical Assistance and Wellbeing Programme (EAP)Group Life Assurance package.Perkbox reward and recognition platform access.Company pension scheme.Full company uniform and PPE provided.Free parking at Company locations.For more information on this role or to apply for this position, please apply below or contact Carly on ext 113.
Apr 18, 2024
Full time
Field Manager UKOur client, who is the UK's leading car park operators, are looking to expand their operations management team. They have a new opportunity for a Field Manager (South - UK) to join their business.As part of their current growth and expansion, they are looking for a Field Manager to join their business on this journey supporting the operational, management and commercial development responsibilities of all car park sites (cluster portfolio).This role will be covering several car park sites across the South of England. The role will be covering the South UK area which includes:Tunbridge WellsCrawley Brighton Isle of Wight BournemouthBigbury-On Sea, Devon.As a Field Manager, you will be part of our internal operations management team reporting to the Operations Manager. You will have operational responsibility for our sites, managing and supporting our first-line staff across a variety of our managed or owned car park sites across the allocated portfolio of car parks.The role will assist in ensuring consistency of services that they provide to their clients and customers whilst ensuring that standards are maintained across each car park site within each region. You will also support the ongoing development of relationships with clients to deliver a professional service with a commercial focus for the region, supporting sales and revenue growth of current sites, whilst prospecting new business opportunities for exploration within your region.The working hours for this role are 40 hours per week, between the hours of 8:00 am-5:00 pm, Monday- Friday, with a requirement to be flexible in approach and working patterns to support the operational requirements of your allocated regional area.What the role entailsLeading and engaging your regional team to ensure the highest levels of performance and customer service are achieved.Developing and training your team, being a role model and by coaching and nurturing staff to succeed.Driving operational efficiency's to deliver results and profitability for your regional car park portfolio.Helping to deliver great customer service as part of our service proposition to our clients and customers ensuring the brand message of the family-run car park operator of choice across your allocated portfolio of car parks.Ensuring all staff adhere to the procedures on health and safety, human resources, operations, and PPE compliance for your allocated portfolio of car parks.Implementing and delivering new procedures, processes, and corrective actions to support site development, staff development, profitability, and efficiency of your allocated car park portfolio within your regional area.Attending operational meetings on a weekly basis with the SMT to support the management, required maintenance and improvement works and compliance requirements for your allocated car park portfolio.Ensuring project management of improvement works, site development requirements and overseeing set up and opening of new sites within your allocated regional area.Carrying out regular site audits with your teams to ensure that staff and site standards are maintained in line with Company and BPA standards.Supporting and leading on commercial development activities (in conjunction with the Business Development Manager) in your allocated area such as tariff analysis, snapshot analysis, generating data reports and prospecting current and new business opportunities to maximise revenue potential for our business.Continuing to build lasting relationships with our clients and customers within your allocated region.What you'll needA proven track record of managing a team over a large regional area is essential.Previous multisite, retail, commercial or car park industry services/ management experience is desirable.Self-sufficient and proactive in approach, able to work individually as well as part of a wider team to deliver our business goals.Able to travel to carry out operational and role requirements (driving licence required)A customer-focused approach with the ability to communicate effectively at all levels.Good communication, time management and problem-solving skills.Strong financial and commercial acumen. A working knowledge and understanding of employment and health and safety legislation.Sound judgement and understanding of operational requirements.Excellent IT skills with working proficiency in Microsoft 365 packages (Outlook, SharePoint, Teams, Word, PowerPoint, Excel)What we offer A competitive salary package (based on experience, discussed at the interview stage).Company car package.Mobile phone and IT package.33 days holiday (annual leave entitlement) per year (inclusive of bank holidays)Paid day off for your birthday each year.Employee Medical Assistance and Wellbeing Programme (EAP)Group Life Assurance package.Perkbox reward and recognition platform access.Company pension scheme.Full company uniform and PPE provided.Free parking at Company locations.For more information on this role or to apply for this position, please apply below or contact Carly on ext 113.