Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers.Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour ; Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services.You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on.Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour ; Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC ; Working week: hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Apr 19, 2024
Full time
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers.Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour ; Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services.You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on.Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour ; Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC ; Working week: hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
We are looking for a consultative, dynamic and inquisitive Sales Analyst to join our Health & Benefits (H&B) practice in GB and support our sales function by compiling and analysing data to improve sales governance, processes, reporting and forecasting. The successful candidate must have experience of working with Microsoft Dynamic. The objectives of the role will be to analyse key operational activities across sales and client management within our Health & Benefits practice. Key elements of this role include: Consultative approach with recurring "check-ins" with sales managers/consultants to ascertain how sales opportunities are tracking against plan and identify any problems for internal review and problem solving. CRM sales champion for H&B GB; liaising with central client relationship (CRM) and H&B country/region sales and providing training to sales consultants. Power BI champion for H&B GB to provide sales reporting and MI. Sales campaigns/events champion to provide support and analysis. Collaboration with other departments and senior colleagues to identify business-wide goals and potential. Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell process. Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement. Provide input to significant business changes which will have an impact on sales forecasting and revenue reconciliation in H&B GB. Undertake business testing/UAT for new instances or functionality changes which impact H&B GB sales. Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement. Ad-Hod tasks as requested by Senior Management. What can we offer you? The opportunity to develop a broad range of skills, working alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including; a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options. Office location: This role will be based out of our London office (Tuesday and Thursday) working hybrid. The Requirements Strong verbal communication skills with a consultative approach and strong written communication skills Experience of sales analysis within a financial services company Strong knowledge of word processing, spreadsheet, database and presentation software - Must have experience of Microsoft Dynamic and ideally Power BI Experience of working in a sales environment within the Financial Services dealing with large volumes of data Sales analysis experience within Health and Benefits would be a distinct advantage Advanced problem-solving and analytical skills High level of organisation and detail-orientation Strong work ethic and willingness to take initiative Good attitude toward teamwork as well as the ability to work independently Demonstrated ability to multi-task and prioritise Excellent time management skills At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Apr 19, 2024
Full time
We are looking for a consultative, dynamic and inquisitive Sales Analyst to join our Health & Benefits (H&B) practice in GB and support our sales function by compiling and analysing data to improve sales governance, processes, reporting and forecasting. The successful candidate must have experience of working with Microsoft Dynamic. The objectives of the role will be to analyse key operational activities across sales and client management within our Health & Benefits practice. Key elements of this role include: Consultative approach with recurring "check-ins" with sales managers/consultants to ascertain how sales opportunities are tracking against plan and identify any problems for internal review and problem solving. CRM sales champion for H&B GB; liaising with central client relationship (CRM) and H&B country/region sales and providing training to sales consultants. Power BI champion for H&B GB to provide sales reporting and MI. Sales campaigns/events champion to provide support and analysis. Collaboration with other departments and senior colleagues to identify business-wide goals and potential. Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell process. Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement. Provide input to significant business changes which will have an impact on sales forecasting and revenue reconciliation in H&B GB. Undertake business testing/UAT for new instances or functionality changes which impact H&B GB sales. Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement. Ad-Hod tasks as requested by Senior Management. What can we offer you? The opportunity to develop a broad range of skills, working alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including; a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options. Office location: This role will be based out of our London office (Tuesday and Thursday) working hybrid. The Requirements Strong verbal communication skills with a consultative approach and strong written communication skills Experience of sales analysis within a financial services company Strong knowledge of word processing, spreadsheet, database and presentation software - Must have experience of Microsoft Dynamic and ideally Power BI Experience of working in a sales environment within the Financial Services dealing with large volumes of data Sales analysis experience within Health and Benefits would be a distinct advantage Advanced problem-solving and analytical skills High level of organisation and detail-orientation Strong work ethic and willingness to take initiative Good attitude toward teamwork as well as the ability to work independently Demonstrated ability to multi-task and prioritise Excellent time management skills At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
I am currently recruiting for the position of Operations Analyst to join my client located in Glasgow City Centre. The role is offered on a temporary 12-month contract working Monday to Friday, from 9 am to 5:30 pm, featuring a hybrid work arrangement of 3 days in-office and 2 days remote. This opportunity presents an exciting prospect for the successful candidate to join an established and successful Operations department within a global financial organisation, that is a leader in their industry. The successful candidate will also enjoy an hourly rate of 14.36 per hour. Duties and Responsibilities for this opportunity will include: Providing excellent service to clients on a daily basis, which will likely include responding to enquiries, resolving issues, and ensuring client satisfaction Processing both standard and non-standard transactions within a specific process, involving various tasks related to derivatives clearing and settlement You should have an understanding of both internal and external client requirements. This understanding will be crucial for effectively addressing client needs and concerns Responding to client requests promptly and accurately, including adhering to defined procedures and checklists to ensure accuracy and completeness The role involves dedicated adherence to regulatory requirements, specifically Article 39 and Client Money regimes, thus protecting client's assets and ensuring compliance with relevant regulations Completing tasks related to the validation of collateral and variation margin balances, this could include monitoring, reconciling, and reporting on collateral and margin positions The successful candidate must have: An excellent attention to detail when analysing or interpreting high volumes of data A well-developed ability to process complex data The ability to ask the appropriate questions to source and validate data in order to support comprehensive analysis Strong Excel skills with some basic VBA/Macro knowledge would also be highly beneficial This role will require strong customer service/administrative skills, high attention to detail, teamwork, regulatory compliance knowledge, and proficiency in derivatives clearing processes. If you are available to start with 1-2 weeks and are interested in this position then please apply now or contact me on (url removed) for further information on this exciting opportunity. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Apr 19, 2024
Contractor
I am currently recruiting for the position of Operations Analyst to join my client located in Glasgow City Centre. The role is offered on a temporary 12-month contract working Monday to Friday, from 9 am to 5:30 pm, featuring a hybrid work arrangement of 3 days in-office and 2 days remote. This opportunity presents an exciting prospect for the successful candidate to join an established and successful Operations department within a global financial organisation, that is a leader in their industry. The successful candidate will also enjoy an hourly rate of 14.36 per hour. Duties and Responsibilities for this opportunity will include: Providing excellent service to clients on a daily basis, which will likely include responding to enquiries, resolving issues, and ensuring client satisfaction Processing both standard and non-standard transactions within a specific process, involving various tasks related to derivatives clearing and settlement You should have an understanding of both internal and external client requirements. This understanding will be crucial for effectively addressing client needs and concerns Responding to client requests promptly and accurately, including adhering to defined procedures and checklists to ensure accuracy and completeness The role involves dedicated adherence to regulatory requirements, specifically Article 39 and Client Money regimes, thus protecting client's assets and ensuring compliance with relevant regulations Completing tasks related to the validation of collateral and variation margin balances, this could include monitoring, reconciling, and reporting on collateral and margin positions The successful candidate must have: An excellent attention to detail when analysing or interpreting high volumes of data A well-developed ability to process complex data The ability to ask the appropriate questions to source and validate data in order to support comprehensive analysis Strong Excel skills with some basic VBA/Macro knowledge would also be highly beneficial This role will require strong customer service/administrative skills, high attention to detail, teamwork, regulatory compliance knowledge, and proficiency in derivatives clearing processes. If you are available to start with 1-2 weeks and are interested in this position then please apply now or contact me on (url removed) for further information on this exciting opportunity. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Apr 19, 2024
Full time
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Sales Operations AnalystLocation - 3 days at HQ (Wilmslow), 2 days from homeSalary - Competitive We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don't do politics - we want people focused upon actions and delivery. We don't do micro-management - we empower, support and innovate. We are leaders, not empire builders and we love our business. An exciting new role within The Citation Group, you will be supporting some of our most established business units and help to grow our client base through sales insights, process improvements and alignment between Marketing, Sales and Operations. The roleYou will partner with our Commercial teams to provide actionable insights throughout the sales funnel. Focus areas will be lead acquisition & allocation, conversion and pipeline trends across our key sectors, channels, and sales teams.You will have one eye on the future, share findings, and provide recommendations. Alongside working with business units to implement CRM & performance improvements that will help scale our sales operation. You will work closely with our Heads of Sales and assist in setting sales targets, launching incentives and ensuring lead allocation maximises every opportunity and play to our strengths. There will be opportunity to shape the role, we don't stand still and we are always looking for new ways to improve performance whether that's through insights, tech, processes, or fresh ideas.This role will take a holistic view of the sales funnel and work across the Genesis Division to bring actionable insights to the table and help us understand in real time where our successes or weaknesses are so we can take action. The key deliverables will be: Pipeline Trends - By analysing and monitoring sales pipelines to identify trends and patterns, your insights will help sales teams prioritise efforts, allocate resources efficiently, and optimise the pipeline for maximum conversion. Conversion & Velocity Metrics - You'll analyse conversion rates and sales velocity metrics to assess the efficiency and effectiveness of the sales process. By understanding conversion metrics, you can help streamline workflows, refine sales strategies, and ultimately drive revenue growth. Channel / Sector - You'll evaluate sales performance across different channels and sectors to understand where revenue is generated and where opportunities for expansion exist. you can provide strategic insights to optimise sales efforts, identify target markets, and allocate resources effectively to maximize revenue generation. Opportunity Allocation - By strategically assigning Business Development Managers based on opportunities and sales objectives, you can maximize sales coverage, drive customer acquisition, and support overall revenue growth. Lead Quality - You'll evaluate lead quality metrics to assess the effectiveness of lead generation efforts and the alignment between marketing and sales activities. Tracking Initiatives ROI & Capacity - This involves analysing the cost of various initiatives against the revenue generated to assess their impact on the bottom line. Additionally, you'll provide a capacity overview by analysing sales team performance, workload distribution, and resource utilization to ensure optimal efficiency and productivity. Customer Journey - You will map and analyse the customer journey from initial contact to post-sale support to identify opportunities for improvement and enhancement. About youSalesforce, Tableau and Excel are our tools of choice and experience in these areas is preferred. You will help to create dashboards for our sales and management teams to use on a day-to-day basis and work closely with our data teams to automate key operational reports. Salesforce or CRM experience Subscription Service or SAAS background preferred Sales trends analysis experience required Experience of working with customer-facing Sales teams Naturally inquisitive with a continuous improvement mindset Why us?Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase up to 10 days annual leave, pension contributions and more. Hit Apply now to forward your CV.
Apr 19, 2024
Full time
Sales Operations AnalystLocation - 3 days at HQ (Wilmslow), 2 days from homeSalary - Competitive We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don't do politics - we want people focused upon actions and delivery. We don't do micro-management - we empower, support and innovate. We are leaders, not empire builders and we love our business. An exciting new role within The Citation Group, you will be supporting some of our most established business units and help to grow our client base through sales insights, process improvements and alignment between Marketing, Sales and Operations. The roleYou will partner with our Commercial teams to provide actionable insights throughout the sales funnel. Focus areas will be lead acquisition & allocation, conversion and pipeline trends across our key sectors, channels, and sales teams.You will have one eye on the future, share findings, and provide recommendations. Alongside working with business units to implement CRM & performance improvements that will help scale our sales operation. You will work closely with our Heads of Sales and assist in setting sales targets, launching incentives and ensuring lead allocation maximises every opportunity and play to our strengths. There will be opportunity to shape the role, we don't stand still and we are always looking for new ways to improve performance whether that's through insights, tech, processes, or fresh ideas.This role will take a holistic view of the sales funnel and work across the Genesis Division to bring actionable insights to the table and help us understand in real time where our successes or weaknesses are so we can take action. The key deliverables will be: Pipeline Trends - By analysing and monitoring sales pipelines to identify trends and patterns, your insights will help sales teams prioritise efforts, allocate resources efficiently, and optimise the pipeline for maximum conversion. Conversion & Velocity Metrics - You'll analyse conversion rates and sales velocity metrics to assess the efficiency and effectiveness of the sales process. By understanding conversion metrics, you can help streamline workflows, refine sales strategies, and ultimately drive revenue growth. Channel / Sector - You'll evaluate sales performance across different channels and sectors to understand where revenue is generated and where opportunities for expansion exist. you can provide strategic insights to optimise sales efforts, identify target markets, and allocate resources effectively to maximize revenue generation. Opportunity Allocation - By strategically assigning Business Development Managers based on opportunities and sales objectives, you can maximize sales coverage, drive customer acquisition, and support overall revenue growth. Lead Quality - You'll evaluate lead quality metrics to assess the effectiveness of lead generation efforts and the alignment between marketing and sales activities. Tracking Initiatives ROI & Capacity - This involves analysing the cost of various initiatives against the revenue generated to assess their impact on the bottom line. Additionally, you'll provide a capacity overview by analysing sales team performance, workload distribution, and resource utilization to ensure optimal efficiency and productivity. Customer Journey - You will map and analyse the customer journey from initial contact to post-sale support to identify opportunities for improvement and enhancement. About youSalesforce, Tableau and Excel are our tools of choice and experience in these areas is preferred. You will help to create dashboards for our sales and management teams to use on a day-to-day basis and work closely with our data teams to automate key operational reports. Salesforce or CRM experience Subscription Service or SAAS background preferred Sales trends analysis experience required Experience of working with customer-facing Sales teams Naturally inquisitive with a continuous improvement mindset Why us?Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase up to 10 days annual leave, pension contributions and more. Hit Apply now to forward your CV.
Looking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do. The role: Availability & Capacity Analyst Overview of the role Ensures that IT assets and services are accessible and reliable for the users and business. Planning, monitoring and restoring the availability of IT resources. Manages users expectations and defines/manages SLA's. Ensures that IT resources (including infrastructure, data, applications) are sufficient to meet the needs of the business now and in the future. Strong alignment with the Business Partner and Enterprise Architecture teams in relation to understanding and planning for significant future demand on IT. People/Relationship Build, develop and maintain sustainable & respectful stakeholder and wider business, cross-IT and external partner relationships. Governance Member/Invitee of the following Teams & Boards: IAG Cargo Infrastructure team, within Service Operations and Infrastructure IAG Cargo CDIO Team What you'll do: Lead, develop and manage IAG Cargo IT's approach to demand and capacity planning. Create and implement processes which ensure control but enable efficient delivery of IT assets and services across IAG Cargo IT. Review and aggregate the demand forecast, which will provide insight to risk and mitigations against successful delivery. Design, build and run timely, effective and insightful reporting that adds and drives value. Proactively seek and shape requirements from multiple senior stakeholders and provide easy to use, value-add reports. Perform ad-hoc data requests for senior stakeholders where required. Maintain a strong awareness of IT best practice and trends, identifying opportunities for innovation and business change. This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities. What you'll bring to IAG Cargo: A deep understanding of IT service and asset availability and capacity planning. Strong communication and presentation skills. Ability to work on multiple concurrent initiatives, with excellent time management and task prioritization. Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across organization. 3rd party supplier engagement and management. Strong influencing skills Fluent written and spoken English Your experience: Experience gained in a global organisation, with a proven track record of effectively influencing senior stakeholders. Proven track record of working in a multi-vendor environment across regions. Demonstrates the ability to define Service Level Agreements aligned to business needs. Demonstrates the ability to produce accurate and insightful reporting and metrics in relation to as is availability and capacity, and future state. Experience of designing and implementation of SLA's, OLAs and KPI's. Experience of effectively analysing data to drive data-driven conversations. Experience of operating across multiple countries and cultures is desirable, but not essential. What we offer: Wherever you work within IAG Cargo, you'll play a part in connecting people and countries and join a diverse and inclusive business that's making a difference to the future of aviation. Colleagues working for IAG Cargo: Benefit from attractive and competitive rewards aligned to the local market and role. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. Work with diverse colleagues in a business that truly values inclusion and diversity. Are valued for their ideas and opinions. Benefit from opportunities for development and progression. Are able to support communities across the world, and close to home. Work in an environment in which safety and wellbeing are paramount. Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves. To apply for the position of Availability & Capacity Analyst, please use the 'apply now' function.
Apr 19, 2024
Full time
Looking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do. The role: Availability & Capacity Analyst Overview of the role Ensures that IT assets and services are accessible and reliable for the users and business. Planning, monitoring and restoring the availability of IT resources. Manages users expectations and defines/manages SLA's. Ensures that IT resources (including infrastructure, data, applications) are sufficient to meet the needs of the business now and in the future. Strong alignment with the Business Partner and Enterprise Architecture teams in relation to understanding and planning for significant future demand on IT. People/Relationship Build, develop and maintain sustainable & respectful stakeholder and wider business, cross-IT and external partner relationships. Governance Member/Invitee of the following Teams & Boards: IAG Cargo Infrastructure team, within Service Operations and Infrastructure IAG Cargo CDIO Team What you'll do: Lead, develop and manage IAG Cargo IT's approach to demand and capacity planning. Create and implement processes which ensure control but enable efficient delivery of IT assets and services across IAG Cargo IT. Review and aggregate the demand forecast, which will provide insight to risk and mitigations against successful delivery. Design, build and run timely, effective and insightful reporting that adds and drives value. Proactively seek and shape requirements from multiple senior stakeholders and provide easy to use, value-add reports. Perform ad-hoc data requests for senior stakeholders where required. Maintain a strong awareness of IT best practice and trends, identifying opportunities for innovation and business change. This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities. What you'll bring to IAG Cargo: A deep understanding of IT service and asset availability and capacity planning. Strong communication and presentation skills. Ability to work on multiple concurrent initiatives, with excellent time management and task prioritization. Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across organization. 3rd party supplier engagement and management. Strong influencing skills Fluent written and spoken English Your experience: Experience gained in a global organisation, with a proven track record of effectively influencing senior stakeholders. Proven track record of working in a multi-vendor environment across regions. Demonstrates the ability to define Service Level Agreements aligned to business needs. Demonstrates the ability to produce accurate and insightful reporting and metrics in relation to as is availability and capacity, and future state. Experience of designing and implementation of SLA's, OLAs and KPI's. Experience of effectively analysing data to drive data-driven conversations. Experience of operating across multiple countries and cultures is desirable, but not essential. What we offer: Wherever you work within IAG Cargo, you'll play a part in connecting people and countries and join a diverse and inclusive business that's making a difference to the future of aviation. Colleagues working for IAG Cargo: Benefit from attractive and competitive rewards aligned to the local market and role. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. Work with diverse colleagues in a business that truly values inclusion and diversity. Are valued for their ideas and opinions. Benefit from opportunities for development and progression. Are able to support communities across the world, and close to home. Work in an environment in which safety and wellbeing are paramount. Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves. To apply for the position of Availability & Capacity Analyst, please use the 'apply now' function.
Asset & Wealth Management: Across Asset and Wealth Management (AWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. The Private Wealth management (PWM) business within Asset & Wealth Management division provides comprehensive Investment Management services and advice across a full-range of asset classes for very high net worth individuals. PWM leverages a global technology platform offering, an integrated suite of tools, and applications to service clients. This platform helps realize a client's goals and objectives, develops and implements an integrated wealth management plan and delivers first-class client service. Across AWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design. Private Wealth Management (PWM) Alternatives Engineering Team: Alternatives is a flagship revenue growth initiative for the firm & Wealth Management. There has been exponential growth in Alternatives investing last couple years and the Alternatives industry is evolving rapidly. PWM Alternatives Engineering team is currently driving number of initiatives that will enable platform scale & flexibility needed for the expansion of Alternatives offering to PWM clients. From expansion to offer new Open-Ended Alternative funds in the market to building flexibility as the Alternatives industry evolves to Hybrid funds to enabling an open architecture giving PWM clients access to non-GS Alternative funds, the engineering team in integral in the build out of the platform. This application is a full-stack Alternatives trading platform, designed for scale, built using the latest strategic technology solutions, and deployed to support Advisor & Alternative Capital Market teams across the globe. We are looking for an Engineer to join the team who enjoys solving complex problems and is passionate about developing highly reliable and performant software systems. HOW YOU WILL FULFILL YOUR POTENTIAL This is a full-stack Engineering role which will involve the candidate working across a variety of areas, primarily Micro-service development in Java and interaction with MongoDB, as well as flexibility for UI development in Angular. It requires the candidate to be familiar with distributed services, testing, system monitoring and reporting, and the SDLC process. This role offers the opportunity to work with a best-in-class team of Engineers building an exciting new platform for our PWM Alternatives business. The team works directly with a variety of stakeholders, including the ultra-high net worth alternative capital markets team, product & operations teams, and partnering closely with engineering teams across the division to help in evolving the alternatives platform. As a team lead, the individual will have the opportunity to lead a team of analysts & associates working within the team, organically build the team through active recruiting, coaching and be the local reporting manager for the team. The lead will also build close partnership with local sponsors & stakeholders both in the alternatives space and broadly across engineering in the region. SKILLS AND EXPERIENCE WE ARE LOOKING FOR Bachelor's or Master's degree in Computer Science, Engineering, or related field Prior industry experience developing in Java, Angular & Non-SQL technologies such as MongoDB Experience with micro-services, Java deployments & devOps tools such as Gitlab Full understanding of software development lifecycle best practices Experience leading a team & driving the team to success Experience and continued aspiration to be client facing & engaging stakeholders to build strong partnerships An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail Strong communication and documentation skills - both verbally and in writing to effectively interact with multiple people and global teams Excellent judgment, analytical thinking, and problem-solving skills Strong team player & experience working with global teams Self-motivated individual that possesses excellent time management and organizational skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
Apr 19, 2024
Full time
Asset & Wealth Management: Across Asset and Wealth Management (AWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. The Private Wealth management (PWM) business within Asset & Wealth Management division provides comprehensive Investment Management services and advice across a full-range of asset classes for very high net worth individuals. PWM leverages a global technology platform offering, an integrated suite of tools, and applications to service clients. This platform helps realize a client's goals and objectives, develops and implements an integrated wealth management plan and delivers first-class client service. Across AWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design. Private Wealth Management (PWM) Alternatives Engineering Team: Alternatives is a flagship revenue growth initiative for the firm & Wealth Management. There has been exponential growth in Alternatives investing last couple years and the Alternatives industry is evolving rapidly. PWM Alternatives Engineering team is currently driving number of initiatives that will enable platform scale & flexibility needed for the expansion of Alternatives offering to PWM clients. From expansion to offer new Open-Ended Alternative funds in the market to building flexibility as the Alternatives industry evolves to Hybrid funds to enabling an open architecture giving PWM clients access to non-GS Alternative funds, the engineering team in integral in the build out of the platform. This application is a full-stack Alternatives trading platform, designed for scale, built using the latest strategic technology solutions, and deployed to support Advisor & Alternative Capital Market teams across the globe. We are looking for an Engineer to join the team who enjoys solving complex problems and is passionate about developing highly reliable and performant software systems. HOW YOU WILL FULFILL YOUR POTENTIAL This is a full-stack Engineering role which will involve the candidate working across a variety of areas, primarily Micro-service development in Java and interaction with MongoDB, as well as flexibility for UI development in Angular. It requires the candidate to be familiar with distributed services, testing, system monitoring and reporting, and the SDLC process. This role offers the opportunity to work with a best-in-class team of Engineers building an exciting new platform for our PWM Alternatives business. The team works directly with a variety of stakeholders, including the ultra-high net worth alternative capital markets team, product & operations teams, and partnering closely with engineering teams across the division to help in evolving the alternatives platform. As a team lead, the individual will have the opportunity to lead a team of analysts & associates working within the team, organically build the team through active recruiting, coaching and be the local reporting manager for the team. The lead will also build close partnership with local sponsors & stakeholders both in the alternatives space and broadly across engineering in the region. SKILLS AND EXPERIENCE WE ARE LOOKING FOR Bachelor's or Master's degree in Computer Science, Engineering, or related field Prior industry experience developing in Java, Angular & Non-SQL technologies such as MongoDB Experience with micro-services, Java deployments & devOps tools such as Gitlab Full understanding of software development lifecycle best practices Experience leading a team & driving the team to success Experience and continued aspiration to be client facing & engaging stakeholders to build strong partnerships An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail Strong communication and documentation skills - both verbally and in writing to effectively interact with multiple people and global teams Excellent judgment, analytical thinking, and problem-solving skills Strong team player & experience working with global teams Self-motivated individual that possesses excellent time management and organizational skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
Data Delivery Lead Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services. The Data Delivery Lead is responsible for ensuring the successful and timely delivery of data projects and initiatives. You will lead a team of Brown & Brown and third-party data specialists, manage resources, and act as a bridge between technical and business stakeholders The day to day: You will be an experienced leader who specialises in delivering Data Projects using Agile delivery methods. Your primary responsibilities will include: Project Leadership : Overseeing data projects from conception to completion. This includes defining project scope, establishing timelines and budgets, and managing risks. Team Management : Leading and motivating a team of data analysts, engineers, and other specialists. You'll delegate tasks, ensure effective communication, and foster a collaborative work environment. Stakeholder Management : Working closely with business stakeholders to understand their data needs, translate them into technical requirements, and ensure delivered solutions meet their expectations. Resource Management : Optimising the use of data expertise within the team, balancing ongoing tasks with project demands. Project Delivery : Responsible for all aspects of Data Services lifecycle delivery - from concept/inception, engineering in iterations, release to go live, maintenance and operations and eventual retirement of data services. Agile methods to be used wherever possible Data Delivery : Ensuring data is delivered accurately, efficiently, and according to agreed-upon timelines and quality standards. Observability and service delivery metrics to be implemented. Communication & Collaboration : Serving as a central point of contact for all data delivery activities. You'll clearly communicate project progress, roadblocks, and solutions to both technical and non-technical stakeholders. Team Player - Building a highly engaged and effective data services squad, that operates well within and aligns to the wider European Data tribe, and Group Data team. You will leverage and contribute to best practices in data delivery About you: Experience as a Delivery Lead / Scrum Master in data engineering projects Experience within technology software / data engineering Experience delivering multi-source, multi-TB, mission critical data solutions Experience implementing cloud-based data and analytics solutions Experience implementing and operating within robust data governance principles - metadata, discovery, tagging and classification, quality, catalogues, inventory and data lineage The successful candidate will successfully blend excellent leadership with deep technical expertise Deep hands-on experience with the following data delivery tools and methods: Expertise in Project Management methodologies - Agile Experience delivering within Azure Dev Ops, including observability of flow and quality Experience writing business cases and track record of delivering impactful business value through data Familiarity with Data Engineering design patterns and best practice, including data pipelines Experience delivering projects in the Microsoft stack - Azure Data factory, Azure Data Lake Storage, Azure SQL, Azure Cosmos DB, Azure Power Platform, Power BI The rewards: A negotiable basic salary and all the normal benefits you'd expect (Holiday, company pension etc.) A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff A flexible working methodology to enable you to be where you need to be, if you don't need to be in an office then don't, if you want to be in an office your welcome to use one. An environment built around supporting and developing our staff with funding available for relevant professional qualifications.
Apr 18, 2024
Full time
Data Delivery Lead Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services. The Data Delivery Lead is responsible for ensuring the successful and timely delivery of data projects and initiatives. You will lead a team of Brown & Brown and third-party data specialists, manage resources, and act as a bridge between technical and business stakeholders The day to day: You will be an experienced leader who specialises in delivering Data Projects using Agile delivery methods. Your primary responsibilities will include: Project Leadership : Overseeing data projects from conception to completion. This includes defining project scope, establishing timelines and budgets, and managing risks. Team Management : Leading and motivating a team of data analysts, engineers, and other specialists. You'll delegate tasks, ensure effective communication, and foster a collaborative work environment. Stakeholder Management : Working closely with business stakeholders to understand their data needs, translate them into technical requirements, and ensure delivered solutions meet their expectations. Resource Management : Optimising the use of data expertise within the team, balancing ongoing tasks with project demands. Project Delivery : Responsible for all aspects of Data Services lifecycle delivery - from concept/inception, engineering in iterations, release to go live, maintenance and operations and eventual retirement of data services. Agile methods to be used wherever possible Data Delivery : Ensuring data is delivered accurately, efficiently, and according to agreed-upon timelines and quality standards. Observability and service delivery metrics to be implemented. Communication & Collaboration : Serving as a central point of contact for all data delivery activities. You'll clearly communicate project progress, roadblocks, and solutions to both technical and non-technical stakeholders. Team Player - Building a highly engaged and effective data services squad, that operates well within and aligns to the wider European Data tribe, and Group Data team. You will leverage and contribute to best practices in data delivery About you: Experience as a Delivery Lead / Scrum Master in data engineering projects Experience within technology software / data engineering Experience delivering multi-source, multi-TB, mission critical data solutions Experience implementing cloud-based data and analytics solutions Experience implementing and operating within robust data governance principles - metadata, discovery, tagging and classification, quality, catalogues, inventory and data lineage The successful candidate will successfully blend excellent leadership with deep technical expertise Deep hands-on experience with the following data delivery tools and methods: Expertise in Project Management methodologies - Agile Experience delivering within Azure Dev Ops, including observability of flow and quality Experience writing business cases and track record of delivering impactful business value through data Familiarity with Data Engineering design patterns and best practice, including data pipelines Experience delivering projects in the Microsoft stack - Azure Data factory, Azure Data Lake Storage, Azure SQL, Azure Cosmos DB, Azure Power Platform, Power BI The rewards: A negotiable basic salary and all the normal benefits you'd expect (Holiday, company pension etc.) A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff A flexible working methodology to enable you to be where you need to be, if you don't need to be in an office then don't, if you want to be in an office your welcome to use one. An environment built around supporting and developing our staff with funding available for relevant professional qualifications.
Harnham - Data & Analytics Recruitment
Hatfield, Hertfordshire
PRINCIPAL ANALYST £70,000-£85,000 LONDON This growing Food/Tech company is looking for a Principal Analyst (Supply & Logistics) to help optimise their supply chain and operations function as they expand! THE COMPANY As a Principal Analyst (Supply & Logistics) (Supply) in this innovative, financially secure tech company you will be sharing their ambition to drive growth throughout the UK, hoping to change the way people consume food from shopping to cooking and eating. THE ROLE As a Principal Analyst (Supply & Logistics) (Supply), you will be working in a diverse opportunity that is essential to the operational perspective of this company whilst applying an analytical mindset to drive efficiency. Additional responsibilities will involve; Proactively solving complex supply-oriented business problems Increase advanced analytics capability using tools like Python, setting best-practice Using your in-depth understanding and knowledge of supply-chain functionality to drive operational efficiency Communicating key insights to stakeholders Developing both new and existing processes Using SQL to analyse supply chain data and optimise processes to improve the customer experience Working in a cross-functional department YOUR SKILLS AND EXPERIENCE The successful Principal Analyst (Supply & Logistics) (Supply) will have the following skills and experience: Experience working in some form of operational analytics team, ideally supply Excellent ability to deliver insights and working with and managing stakeholders at all levels Strong SQL & Python skills Experience working in a retail or e-commerce environment is desirable Optimising queries and processes Proven ability to work using an analytical perspective to enhance the customer experience Experience using open source tech such as Python or R is desirable as you'll get the opportunity to include this in your work! BENEFITS As the successful Principal Analyst (Supply & Logistics) (Supply) in this fast-growing tech company, you will be receiving a salary between £70,000-85,000 including a generous benefits package. HOW TO APPLY Please register your interest by sending your CV to Dylan Butcher via the Apply link on this page.
Apr 18, 2024
Full time
PRINCIPAL ANALYST £70,000-£85,000 LONDON This growing Food/Tech company is looking for a Principal Analyst (Supply & Logistics) to help optimise their supply chain and operations function as they expand! THE COMPANY As a Principal Analyst (Supply & Logistics) (Supply) in this innovative, financially secure tech company you will be sharing their ambition to drive growth throughout the UK, hoping to change the way people consume food from shopping to cooking and eating. THE ROLE As a Principal Analyst (Supply & Logistics) (Supply), you will be working in a diverse opportunity that is essential to the operational perspective of this company whilst applying an analytical mindset to drive efficiency. Additional responsibilities will involve; Proactively solving complex supply-oriented business problems Increase advanced analytics capability using tools like Python, setting best-practice Using your in-depth understanding and knowledge of supply-chain functionality to drive operational efficiency Communicating key insights to stakeholders Developing both new and existing processes Using SQL to analyse supply chain data and optimise processes to improve the customer experience Working in a cross-functional department YOUR SKILLS AND EXPERIENCE The successful Principal Analyst (Supply & Logistics) (Supply) will have the following skills and experience: Experience working in some form of operational analytics team, ideally supply Excellent ability to deliver insights and working with and managing stakeholders at all levels Strong SQL & Python skills Experience working in a retail or e-commerce environment is desirable Optimising queries and processes Proven ability to work using an analytical perspective to enhance the customer experience Experience using open source tech such as Python or R is desirable as you'll get the opportunity to include this in your work! BENEFITS As the successful Principal Analyst (Supply & Logistics) (Supply) in this fast-growing tech company, you will be receiving a salary between £70,000-85,000 including a generous benefits package. HOW TO APPLY Please register your interest by sending your CV to Dylan Butcher via the Apply link on this page.
Quadient Intelligent Communication Automation (ICA) software solution empowers our customers to deliver relevant & personalized experience. We are recognized by leading market analysts such as Gartner, Forrester & IDC as a global leader in communication & financial automation software, generating more than €200M in revenue across all continents. We are looking for a UKI (United Kingdom and Ireland) Revenue Operations leader to drive our ICA growth. As a key member of the global Revenue Operations & Business Performance team, you will be responsible for boosting ICA results and make sure all components of the revenue operations are fully aligned for efficiency, from product strategy and go-to-market activities. This is a high-impact, high-stakes role, working in full partnership with the UKI Operations GTM VPs. You'll strive in this role if you love identifying areas of strengths regionally that have potential for global expansion, with a focus on Sales but interacting as well with Marketing, SDR, Presales, Customer Support, Implementation and Support teams to increase customer acquisition, satisfaction & retention. Identifying process optimization areas that will make the lives of our Go-To-Market teams easier will also be one of your key prerogatives, working hand in hand with our Revenue Systems team in that process. A data analyst at heart, you will have the mandate to own, develop, socialize & hold all teams accountable to KPIs. Key responsibilities: Running weekly Forecasting process for the ICA UKI region, in partnership with Operations leadership, Support GTM teams' interactions, making sure insights and feedback loops are shared and striving to improve performance, Synthesize data and be able work with finance and executive leaders on impact and strategy, Support the roll out of compensation plans, and ongoing management of commission process alongside Finance teams, Providing actionable intelligence on sales operations, rep performance, conversion rates, and other lead to cash KPIs on a recurring basis, Constantly review business processes to drive strategic alignment and deliver timely business insight, in coordination with the global Revenue Operations & Revenue Systems teams, Partner with GTM teams to ensure a high level of data quality in our systems, elevating customer data to a strategic asset, Lead, direct, evaluate and develop Sales Operations staff so that activities are completed accurately and on time, Drive transversal revenue projects that will shape the future of ICA, This role is initially focused on the ICA UKI Operations, but has potential to grow into a larger geographic scope over time, Skills and knowledge you should possess: Solid understanding of the tech industry and the SaaS world, Knowledge and understanding of Marketing, SDR, Sales, and Customer Success roles and processes, Solid functional understanding of CRM, ideally with a level of SFDC certification, Expert in Excel, and ability to deliver, clear, concise recommendations through PowerPoint or Word, Experience with creating and maintaining reports and dashboards that tell a story & drive to conclusions & actions Excellent analytical skills; able to breakdown ambiguous problems into concrete, manageable components and think through optimal solutions, Solid verbal and written communication skills, and highly organized; project or program management experience is a plus, Ability to escalate problems and roadblocks as needed, Ability to manage a team, About Quadient For thousands of customers around the world, Quadient is the driving force behind providing meaningful customer experiences, helping our customers create personalized interactions and make meaningful connections. We simplify the connections between people and what matters. Quadient. Because Connections Matter. We're a community of individuals with different points of view who enjoy opportunities to share our skills and ideas. We genuinely value people who will articulate their perspectives while respecting those of others. We value diversity, so here, you will find no limits to your professional growth. We will welcome you into the stimulating process of exchanging ideas for personal and professional growth.
Apr 18, 2024
Full time
Quadient Intelligent Communication Automation (ICA) software solution empowers our customers to deliver relevant & personalized experience. We are recognized by leading market analysts such as Gartner, Forrester & IDC as a global leader in communication & financial automation software, generating more than €200M in revenue across all continents. We are looking for a UKI (United Kingdom and Ireland) Revenue Operations leader to drive our ICA growth. As a key member of the global Revenue Operations & Business Performance team, you will be responsible for boosting ICA results and make sure all components of the revenue operations are fully aligned for efficiency, from product strategy and go-to-market activities. This is a high-impact, high-stakes role, working in full partnership with the UKI Operations GTM VPs. You'll strive in this role if you love identifying areas of strengths regionally that have potential for global expansion, with a focus on Sales but interacting as well with Marketing, SDR, Presales, Customer Support, Implementation and Support teams to increase customer acquisition, satisfaction & retention. Identifying process optimization areas that will make the lives of our Go-To-Market teams easier will also be one of your key prerogatives, working hand in hand with our Revenue Systems team in that process. A data analyst at heart, you will have the mandate to own, develop, socialize & hold all teams accountable to KPIs. Key responsibilities: Running weekly Forecasting process for the ICA UKI region, in partnership with Operations leadership, Support GTM teams' interactions, making sure insights and feedback loops are shared and striving to improve performance, Synthesize data and be able work with finance and executive leaders on impact and strategy, Support the roll out of compensation plans, and ongoing management of commission process alongside Finance teams, Providing actionable intelligence on sales operations, rep performance, conversion rates, and other lead to cash KPIs on a recurring basis, Constantly review business processes to drive strategic alignment and deliver timely business insight, in coordination with the global Revenue Operations & Revenue Systems teams, Partner with GTM teams to ensure a high level of data quality in our systems, elevating customer data to a strategic asset, Lead, direct, evaluate and develop Sales Operations staff so that activities are completed accurately and on time, Drive transversal revenue projects that will shape the future of ICA, This role is initially focused on the ICA UKI Operations, but has potential to grow into a larger geographic scope over time, Skills and knowledge you should possess: Solid understanding of the tech industry and the SaaS world, Knowledge and understanding of Marketing, SDR, Sales, and Customer Success roles and processes, Solid functional understanding of CRM, ideally with a level of SFDC certification, Expert in Excel, and ability to deliver, clear, concise recommendations through PowerPoint or Word, Experience with creating and maintaining reports and dashboards that tell a story & drive to conclusions & actions Excellent analytical skills; able to breakdown ambiguous problems into concrete, manageable components and think through optimal solutions, Solid verbal and written communication skills, and highly organized; project or program management experience is a plus, Ability to escalate problems and roadblocks as needed, Ability to manage a team, About Quadient For thousands of customers around the world, Quadient is the driving force behind providing meaningful customer experiences, helping our customers create personalized interactions and make meaningful connections. We simplify the connections between people and what matters. Quadient. Because Connections Matter. We're a community of individuals with different points of view who enjoy opportunities to share our skills and ideas. We genuinely value people who will articulate their perspectives while respecting those of others. We value diversity, so here, you will find no limits to your professional growth. We will welcome you into the stimulating process of exchanging ideas for personal and professional growth.
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Preferred Knowledge/Skills: Demonstrates intimate abilities and/or a proven record of success working on Human Capital technology projects, preferably for a global network of professional services firms including: Possessing expertise in and a passion for Onboarding and Recruiting technologies and business processes; Understanding of product implementation and management experience with custom off the shelf (COTS) and SaaS applications; Demonstrating experience with product roadmaps; Displaying awareness of project management methodologies, tools and techniques; Utilising a collaborative working style within and across teams at all levels, both internally and with vendors; Exhibiting superior communication and stakeholder management skills with the ability to communicate verbally and in written formats; Possessing influencing and negotiating skills; Displaying global acumen, by having worked across cultures and backgrounds; Managing time, workloads, and priorities in a proactive manner; Providing relevant, accurate and up-to-date information to leadership; Supporting alignment to established technology standards, practices and processes; Willingness to dive in and be a team player; Supporting continuous improvement efforts across the products and regions; Supporting projects as required, from analysis through to implementation; Assisting with troubleshooting/resolution of escalated product issues; Supporting the development of Service Level Agreements (SLAs), dashboard reporting, usage statistics, administrator actions and other service-relevant data; Identifying business issues and liaising with relevant business and IT leaders to maintain alignment; Utilising and being aware of technical security operations and information security standards; Supporting continuous service improvements for the customer and end user experiences; Displaying customer focused background with commercial awareness and strategic thinking capability; Providing high levels of customer service to IT users in a large organisation; Possessing experience with stakeholder and vendor management and escalation liaison; Collaborating with Operations Managers to craft communications for service outages and interruptions & technology changes to the business; Drafting communications for enhancements; Approving internal requests for changes (RFCs); and, Reviewing and analysing regular application-related reports provided by Operations Manager to identify trending issues and to drive efficiencies.
Apr 18, 2024
Full time
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Preferred Knowledge/Skills: Demonstrates intimate abilities and/or a proven record of success working on Human Capital technology projects, preferably for a global network of professional services firms including: Possessing expertise in and a passion for Onboarding and Recruiting technologies and business processes; Understanding of product implementation and management experience with custom off the shelf (COTS) and SaaS applications; Demonstrating experience with product roadmaps; Displaying awareness of project management methodologies, tools and techniques; Utilising a collaborative working style within and across teams at all levels, both internally and with vendors; Exhibiting superior communication and stakeholder management skills with the ability to communicate verbally and in written formats; Possessing influencing and negotiating skills; Displaying global acumen, by having worked across cultures and backgrounds; Managing time, workloads, and priorities in a proactive manner; Providing relevant, accurate and up-to-date information to leadership; Supporting alignment to established technology standards, practices and processes; Willingness to dive in and be a team player; Supporting continuous improvement efforts across the products and regions; Supporting projects as required, from analysis through to implementation; Assisting with troubleshooting/resolution of escalated product issues; Supporting the development of Service Level Agreements (SLAs), dashboard reporting, usage statistics, administrator actions and other service-relevant data; Identifying business issues and liaising with relevant business and IT leaders to maintain alignment; Utilising and being aware of technical security operations and information security standards; Supporting continuous service improvements for the customer and end user experiences; Displaying customer focused background with commercial awareness and strategic thinking capability; Providing high levels of customer service to IT users in a large organisation; Possessing experience with stakeholder and vendor management and escalation liaison; Collaborating with Operations Managers to craft communications for service outages and interruptions & technology changes to the business; Drafting communications for enhancements; Approving internal requests for changes (RFCs); and, Reviewing and analysing regular application-related reports provided by Operations Manager to identify trending issues and to drive efficiencies.
Business Unit : Technology Operations & Cyber Security Salary range: £40,000 - 50,000 per annum DOE Location : Hybrid - remote working with occasional travel to office or hub Live to challenge the status quo. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team of five and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of IAM/PIM and PAM systems and methodologies including the following RSA IG&L, CyberArk PIM, Microsoft Entra/Azure IAM. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Microsoft Entra ID / Azure and certifications. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 15 Apr 2024 GMT Daylight Time Applications close: 29 Apr 2024 GMT Daylight Time
Apr 18, 2024
Full time
Business Unit : Technology Operations & Cyber Security Salary range: £40,000 - 50,000 per annum DOE Location : Hybrid - remote working with occasional travel to office or hub Live to challenge the status quo. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team of five and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of IAM/PIM and PAM systems and methodologies including the following RSA IG&L, CyberArk PIM, Microsoft Entra/Azure IAM. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Microsoft Entra ID / Azure and certifications. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 15 Apr 2024 GMT Daylight Time Applications close: 29 Apr 2024 GMT Daylight Time
We are on the lookout for a talented Pricing Analyst to join our dynamic team. If you possess a strategic commercial mindset and thrive in a fast-paced environment, we want to hear from you. Responsibilities: Receive and evaluate customer quotations via various channels such as email and online portalsCollaborate with the Air Freight team to support operations spanning Imports, Exports, and Cross TradeNegotiate rates with carriers, hauliers, and suppliers, ensuring equipment availability and optimizing cost-effectivenessPrepare and present customer quotations and proposals within designated timelinesUtilise our proprietary system to generate and distribute quotations efficientlyEngage with customers to gather feedback on quotes, analyze results, and communicate insights to relevant teams, adjusting pricing strategies as necessary to capitalise on opportunitiesMonitor the success/failure rate of quotes and provide regular reports to managementCultivate and maintain strong customer relationships, delivering exceptional service at all timesDevelop strategic tariffs as needed to optimise workload efficiency and relevanceStay updated on carrier websites and notifications to ensure proactive response to industry changesChampion continuous improvement initiatives across the organizationCollaborate closely with airfreight operational teams to facilitate smooth shipment handoverUndertake any other reasonable tasks assigned by the reporting manager in alignment with departmental growth objectives General Skills: In-depth industry and operational knowledge of Airfreight including inbound, outbound, and cross-trade operations Ability to influence profitability through effective pricing strategies Comfortable working under pressure to meet tight deadlines Preferable familiarity with Dangerous Goods regulations Strong numerical and commercial acumen Exceptional written and verbal communication abilities Meticulous attention to detail Proficient in computer systems (Microsoft Windows) and office applications (Microsoft Office); familiarity with Cargowise is advantageous Proactive team player with excellent time management and organizational skills Enthusiastic, adaptable, and self-motivated Willingness to work overtime and/or adjust start/finish times during busy periods as required
Apr 18, 2024
Full time
We are on the lookout for a talented Pricing Analyst to join our dynamic team. If you possess a strategic commercial mindset and thrive in a fast-paced environment, we want to hear from you. Responsibilities: Receive and evaluate customer quotations via various channels such as email and online portalsCollaborate with the Air Freight team to support operations spanning Imports, Exports, and Cross TradeNegotiate rates with carriers, hauliers, and suppliers, ensuring equipment availability and optimizing cost-effectivenessPrepare and present customer quotations and proposals within designated timelinesUtilise our proprietary system to generate and distribute quotations efficientlyEngage with customers to gather feedback on quotes, analyze results, and communicate insights to relevant teams, adjusting pricing strategies as necessary to capitalise on opportunitiesMonitor the success/failure rate of quotes and provide regular reports to managementCultivate and maintain strong customer relationships, delivering exceptional service at all timesDevelop strategic tariffs as needed to optimise workload efficiency and relevanceStay updated on carrier websites and notifications to ensure proactive response to industry changesChampion continuous improvement initiatives across the organizationCollaborate closely with airfreight operational teams to facilitate smooth shipment handoverUndertake any other reasonable tasks assigned by the reporting manager in alignment with departmental growth objectives General Skills: In-depth industry and operational knowledge of Airfreight including inbound, outbound, and cross-trade operations Ability to influence profitability through effective pricing strategies Comfortable working under pressure to meet tight deadlines Preferable familiarity with Dangerous Goods regulations Strong numerical and commercial acumen Exceptional written and verbal communication abilities Meticulous attention to detail Proficient in computer systems (Microsoft Windows) and office applications (Microsoft Office); familiarity with Cargowise is advantageous Proactive team player with excellent time management and organizational skills Enthusiastic, adaptable, and self-motivated Willingness to work overtime and/or adjust start/finish times during busy periods as required
Join our dynamic team as a Cyber Security Analyst (Change Control) based in Faslane, Helensburgh. Enjoy the flexibility of our 4xFlex working pattern, with a condensed 4-day workweek (Monday to Thursday) and the option for hybrid working, typically spending 2 days onsite. Key responsibilities: Streamline and enhance Change Control processes. Collaborate on customer process enhancements aligned with ITIL4 practices. Deliver concise progress reports and compelling presentations to clients. Serve as a subject matter expert in Security Information and Event Management (SIEM), providing recommendations for product enhancements. Conduct thorough analysis of SIEM outputs, promptly identifying and escalating any incidents or breaches. Provide assurance support to team members on Secure by Design principles. Translate technical risks into understandable formats for non-technical stakeholders. Mentor junior team members. Effectively communicate with clients and managers across all levels. The successful candidate must be capable of achieving the appropriate level of security clearance (SC). For further information, please visit UK Security Vetting Clearance Levels Required skills, qualifications and experience Proven track record as a Cyber Security Analyst, Change Control Analyst, or related role. Preferred certification: Certified Information Systems Security Professional (CISSP). Experience in Government/Ministry of Defence settings is advantageous. Proficiency in implementing ITIL processes. Strong expertise in SIEM operations. Competence in Risk Management and NIST Cyber Security Controls. Client-facing experience with exceptional stakeholder management skills. Ability to thrive in a fast-paced environment, adapting to evolving priorities. Highly organized with a pragmatic approach, consistently meeting deadlines. Excellent interpersonal and communication skills, both written and verbal. Business Environment Lockheed Martin UK - Strategic Systems (LMUK SS) is the single contractor providing specialist Waterfront In-Service Support to one of the Royal Navy's Submarine Programs. The company provides the Ministry of Defence (MoD) with safe, efficient and responsive support. LMUK SS, as part of the ABL Alliance with AWE and Babcock, is also responsible for the management of operations at RNAD Coulport. Looking to the future, LMUK SS supports the joint US and UK submarine design efforts. Equal Opportunity Statement Lockheed Martin is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. Diversity and inclusion are fundamental to our culture and reflect our values of doing what's right, respecting others and performing with excellence. By engaging with all our employees' diverse talents and experiences every day, we can innovate different and better, creating cutting edge solutions and unparalleled customer value. We know that diversity of thought leads to better solutions for our customers. Our top priority is finding the best candidate for the job and if you are interested in the position, we'd love to hear how you might contribute to our mission and our team and would encourage you to apply, even if you don't believe you meet every one of the criteria set out in our job advert. In addition, we are committed to inclusion of all individuals and will make reasonable adjustments to our applications process. If you require assistance or adjustments to participate in the job application or interview process, please contact or call (phone number removed). Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 18, 2024
Full time
Join our dynamic team as a Cyber Security Analyst (Change Control) based in Faslane, Helensburgh. Enjoy the flexibility of our 4xFlex working pattern, with a condensed 4-day workweek (Monday to Thursday) and the option for hybrid working, typically spending 2 days onsite. Key responsibilities: Streamline and enhance Change Control processes. Collaborate on customer process enhancements aligned with ITIL4 practices. Deliver concise progress reports and compelling presentations to clients. Serve as a subject matter expert in Security Information and Event Management (SIEM), providing recommendations for product enhancements. Conduct thorough analysis of SIEM outputs, promptly identifying and escalating any incidents or breaches. Provide assurance support to team members on Secure by Design principles. Translate technical risks into understandable formats for non-technical stakeholders. Mentor junior team members. Effectively communicate with clients and managers across all levels. The successful candidate must be capable of achieving the appropriate level of security clearance (SC). For further information, please visit UK Security Vetting Clearance Levels Required skills, qualifications and experience Proven track record as a Cyber Security Analyst, Change Control Analyst, or related role. Preferred certification: Certified Information Systems Security Professional (CISSP). Experience in Government/Ministry of Defence settings is advantageous. Proficiency in implementing ITIL processes. Strong expertise in SIEM operations. Competence in Risk Management and NIST Cyber Security Controls. Client-facing experience with exceptional stakeholder management skills. Ability to thrive in a fast-paced environment, adapting to evolving priorities. Highly organized with a pragmatic approach, consistently meeting deadlines. Excellent interpersonal and communication skills, both written and verbal. Business Environment Lockheed Martin UK - Strategic Systems (LMUK SS) is the single contractor providing specialist Waterfront In-Service Support to one of the Royal Navy's Submarine Programs. The company provides the Ministry of Defence (MoD) with safe, efficient and responsive support. LMUK SS, as part of the ABL Alliance with AWE and Babcock, is also responsible for the management of operations at RNAD Coulport. Looking to the future, LMUK SS supports the joint US and UK submarine design efforts. Equal Opportunity Statement Lockheed Martin is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. Diversity and inclusion are fundamental to our culture and reflect our values of doing what's right, respecting others and performing with excellence. By engaging with all our employees' diverse talents and experiences every day, we can innovate different and better, creating cutting edge solutions and unparalleled customer value. We know that diversity of thought leads to better solutions for our customers. Our top priority is finding the best candidate for the job and if you are interested in the position, we'd love to hear how you might contribute to our mission and our team and would encourage you to apply, even if you don't believe you meet every one of the criteria set out in our job advert. In addition, we are committed to inclusion of all individuals and will make reasonable adjustments to our applications process. If you require assistance or adjustments to participate in the job application or interview process, please contact or call (phone number removed). Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Performance Analyst, OA Agreements Permanent, Full-Time Location: London, UK Closing Date: 24 th April 2023 The Open Access team is responsible for overall OA revenue and strategy, and successfully managing Springer Nature's OA transition, including performance monitoring, business model migration & transformative agreements, & policies. Working in close co-ordination with sales & publishing teams, our team supports all areas of Springer Nature's OA ambitions and strategy. About the role Reporting into the Head of Performance, OA agreements, the role will support the business transition to open access through monitoring and analysing performance data relating to institutional, consortia, & society agreements, and extracting key insights to report to stakeholders at all levels. Responsibilities Support Head of Performance, OA Agreements with monitoring of Transformative and Fully OA Agreements against set KPIs Proactively highlight performance risks and work with internal teams to ensure responsive activity to address risks Work with Head of Performance, OA Agreements to enhance existing performance monitoring, reporting and forecasting Work with internal stakeholders to ensure report accuracy, manage queries, and provide client support relating to agreement performance Coordinate compilation and distribution of customer specific reports, and work towards automation/streamlined process Be the key liaison for internal data requests from Sales, OA Operations, Partnerships team and data providers to support agreement performance or new agreement modelling Experience, Skills/Knowledge, Qualifications: Previous solid publishing experience required, demonstrates awareness of key business drivers and customer relationships Excellent verbal and written communication skills, able to simplify complex scenarios for a variety of audiences Strong analytical and problem solving skills Excellent skills and experience with Excel, including pivot tables/charts, data visualisations, vlookup and index/match Willingness to learn new technologies and methodologies, particularly related to data analysis Willing and able to adapt to multiple demands and shifting priorities Educated to degree level or equivalent experience To apply: please submit your CV and cover letter. Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on (0) or by email so we can make any necessary arrangements. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here For more information about career opportunities in Springer Nature please visit
Apr 18, 2024
Full time
Performance Analyst, OA Agreements Permanent, Full-Time Location: London, UK Closing Date: 24 th April 2023 The Open Access team is responsible for overall OA revenue and strategy, and successfully managing Springer Nature's OA transition, including performance monitoring, business model migration & transformative agreements, & policies. Working in close co-ordination with sales & publishing teams, our team supports all areas of Springer Nature's OA ambitions and strategy. About the role Reporting into the Head of Performance, OA agreements, the role will support the business transition to open access through monitoring and analysing performance data relating to institutional, consortia, & society agreements, and extracting key insights to report to stakeholders at all levels. Responsibilities Support Head of Performance, OA Agreements with monitoring of Transformative and Fully OA Agreements against set KPIs Proactively highlight performance risks and work with internal teams to ensure responsive activity to address risks Work with Head of Performance, OA Agreements to enhance existing performance monitoring, reporting and forecasting Work with internal stakeholders to ensure report accuracy, manage queries, and provide client support relating to agreement performance Coordinate compilation and distribution of customer specific reports, and work towards automation/streamlined process Be the key liaison for internal data requests from Sales, OA Operations, Partnerships team and data providers to support agreement performance or new agreement modelling Experience, Skills/Knowledge, Qualifications: Previous solid publishing experience required, demonstrates awareness of key business drivers and customer relationships Excellent verbal and written communication skills, able to simplify complex scenarios for a variety of audiences Strong analytical and problem solving skills Excellent skills and experience with Excel, including pivot tables/charts, data visualisations, vlookup and index/match Willingness to learn new technologies and methodologies, particularly related to data analysis Willing and able to adapt to multiple demands and shifting priorities Educated to degree level or equivalent experience To apply: please submit your CV and cover letter. Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on (0) or by email so we can make any necessary arrangements. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here For more information about career opportunities in Springer Nature please visit
Service Desk Analyst Location: On-site (Huntingdon, Cambridgeshire) UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos Innovations UK Ltd is seeking a Service Desk Analyst to join the service operations team to support systems within the Defence Intelligence. This role offers a highly skilled and motivated person an exciting opportunity to join the Defence Intelligence Service Operations Team during a time of major change and technology advancements. Are you ready for your next challenge? We are looking for a highly capable service desk analyst to assess and optimise the performance of our end-user IT systems and software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel. To ensure success as a service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class service desk analyst will be someone whose IT expertise results in enhanced end-user support and system performance. YOUR ROLE AND RESPONSIBILITIES : The Service Desk Analyst will be responsible and have: - Testing and analysing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk records. Making recommendations to optimise IT performance and to prevent future problems. Keeping informed of advancements in IT. The ability to write coherent, concise, and Knowledge based articles. The ability to work under pressure and to deadlines, with a flexible and pragmatic approach. Experience of working in a matrix management environment. Awareness and understanding of Change, Problem and Incident Management, maintaining Service Levels, ITSCM and Business Continuity and Disaster Recovery. Experience managing the provision of complex IT services against SLAs, including customer liaison management at all levels. Experience in reporting and analysing data to identify trends Able to work with various internal and external parties on the service desk dealing with incidents and requests in a complex environment with multiple partners operating in 2nd and 3rd support tiers providing ITIL processes for our clients. Experience in first line applications support and liaising with internal departments and suppliers Able to work as part of a team. ITIL3/4 Foundation Level minimum Candidate Requirements: A knowledge and understanding of ITIL functions, principles and processes. Technical knowledge with an ability to provide a first-time fix resolution. Experience in an MOD environment. Excellent verbal and written communication skills. DV Cleared. Clearance: High-level: DV - optional SC What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
Apr 18, 2024
Full time
Service Desk Analyst Location: On-site (Huntingdon, Cambridgeshire) UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos Innovations UK Ltd is seeking a Service Desk Analyst to join the service operations team to support systems within the Defence Intelligence. This role offers a highly skilled and motivated person an exciting opportunity to join the Defence Intelligence Service Operations Team during a time of major change and technology advancements. Are you ready for your next challenge? We are looking for a highly capable service desk analyst to assess and optimise the performance of our end-user IT systems and software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel. To ensure success as a service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class service desk analyst will be someone whose IT expertise results in enhanced end-user support and system performance. YOUR ROLE AND RESPONSIBILITIES : The Service Desk Analyst will be responsible and have: - Testing and analysing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk records. Making recommendations to optimise IT performance and to prevent future problems. Keeping informed of advancements in IT. The ability to write coherent, concise, and Knowledge based articles. The ability to work under pressure and to deadlines, with a flexible and pragmatic approach. Experience of working in a matrix management environment. Awareness and understanding of Change, Problem and Incident Management, maintaining Service Levels, ITSCM and Business Continuity and Disaster Recovery. Experience managing the provision of complex IT services against SLAs, including customer liaison management at all levels. Experience in reporting and analysing data to identify trends Able to work with various internal and external parties on the service desk dealing with incidents and requests in a complex environment with multiple partners operating in 2nd and 3rd support tiers providing ITIL processes for our clients. Experience in first line applications support and liaising with internal departments and suppliers Able to work as part of a team. ITIL3/4 Foundation Level minimum Candidate Requirements: A knowledge and understanding of ITIL functions, principles and processes. Technical knowledge with an ability to provide a first-time fix resolution. Experience in an MOD environment. Excellent verbal and written communication skills. DV Cleared. Clearance: High-level: DV - optional SC What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 18, 2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
LA International Computer Consultants Ltd
Hereford, Herefordshire
DV Cleared Onsite in Hereford Duration: 6 months initially Market Rates via Umbrella Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: * Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. * Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. * Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. * Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. * Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. * Implement data management standards, requirements, and specifications. * Develop data standards, policies, and procedures. * Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. * To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: * Knowledge of big data technologies and ecosystems (eg, NiFi). * Knowledge of current market and emerging leaders in data analytical and SIEM platforms. * Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. * Knowledge of intrusion detection systems and signature development. * Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. * Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. * Knowledge of cyber defence and information security policies, procedures and regulations. * Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: * Previous experience of Enterprise ICS/network architectures and technologies. * Working with frameworks and technologies that support data-intensive distributed applications. * Experience maintaining and administrating data analytical and SIEM platforms. * Experience using host and network-based IDS/IPS. Experience using packet capture solutions. * Skill in developing and deploying signatures. * Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). * Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications * Red Hat System Administration I & II (RH124/RH134). * Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. * Certified engineer in a market leading data analysis/SIEM platform. * SANS SEC501 Advanced Security Essentials Enterprise Defender. * SANS SEC 511 Continuous Monitoring & Security Operations. * SANS SEC555: SIEM with Tactical Analytics Available locations: -Hereford -Northallerton -Corsham -Portsmouth Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Apr 17, 2024
Contractor
DV Cleared Onsite in Hereford Duration: 6 months initially Market Rates via Umbrella Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: * Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. * Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. * Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. * Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. * Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. * Implement data management standards, requirements, and specifications. * Develop data standards, policies, and procedures. * Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. * To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: * Knowledge of big data technologies and ecosystems (eg, NiFi). * Knowledge of current market and emerging leaders in data analytical and SIEM platforms. * Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. * Knowledge of intrusion detection systems and signature development. * Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. * Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. * Knowledge of cyber defence and information security policies, procedures and regulations. * Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: * Previous experience of Enterprise ICS/network architectures and technologies. * Working with frameworks and technologies that support data-intensive distributed applications. * Experience maintaining and administrating data analytical and SIEM platforms. * Experience using host and network-based IDS/IPS. Experience using packet capture solutions. * Skill in developing and deploying signatures. * Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). * Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications * Red Hat System Administration I & II (RH124/RH134). * Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. * Certified engineer in a market leading data analysis/SIEM platform. * SANS SEC501 Advanced Security Essentials Enterprise Defender. * SANS SEC 511 Continuous Monitoring & Security Operations. * SANS SEC555: SIEM with Tactical Analytics Available locations: -Hereford -Northallerton -Corsham -Portsmouth Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Business Analyst Responsibilities The role of the Business Analysis Function is to ensure that all projects have clear business requirements that can be tracked through the life cycle of a project and used during testing to assure a successful business outcome. As a Business Analyst, you will be assigned to projects and programmes across our transformation plan and lead on eliciting and documenting the business requirements. You will document the "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability. You will ensure that these requirements are well understood by technical delivery partners and keep the business requirements document updated as the project progresses through to delivery. As part of the Business Analysis Function, you will also play an active role in building and evolving a common approach to requirements elicitation and tracking and support the efforts to embed this way of working with all delivery partners and assure it on an ongoing basis. What skills, qualifications and qualities do I need to be successful? A minimum of five years' experience in a Business Analyst role with proven experience of business analysis on transformational projects and programmes in complex and highly regulated business environment. Experience of working with stakeholders at all levels of the business. Experience of leading key business analysis activities including the definition of business problems, business objectives and scope, As-Is and To-Be process mapping. Experience of capturing business requirements using best practice approaches. Requirements engineering including data, processes, rules, reporting requirements and their acceptance criteria and business systems requirements, including functional and non-functional, and their acceptance criteria. Experience of multi-year transformational programmes in business areas including Customers Journeys and Experience, Product Catalogue, Product Ordering, Order Management, Customer Communications, Business Performance Reporting, Back Office Financial Operations, Business Data Analysis for Business Intelligence Reporting. Experience in being a change agent and continuous improvement of approaches for Business Analysis and Requirements Engineering. Bachelor's Degree , BCS ISEB Business Analysis certification, IIBA CBAP or equivalent . Competent in the use of industry-strength best practice in business analysis tools and techniques including BPMN, UML, Entity Relationship Modelling, Business Rules Modelling, Requirements Management Matrix, Product Backlog for all deliverables. Experience of the development of cost and benefits analysis and options analysis for business cases. Experience managing third party business analysts to deliver to internal standards (desirable). Experience mentoring junior business analysts (desirable). Experience fulfilling a business analyst role in a supply chain or healthcare environment (desirable). Exposure to DSDM or Scrum projects, APMP or MSP (desirable). If you are looking for an exciting opportunity within the public sector, we want to hear from you. Apply now to join our client's team as a Business Analyst.
Apr 17, 2024
Full time
Business Analyst Responsibilities The role of the Business Analysis Function is to ensure that all projects have clear business requirements that can be tracked through the life cycle of a project and used during testing to assure a successful business outcome. As a Business Analyst, you will be assigned to projects and programmes across our transformation plan and lead on eliciting and documenting the business requirements. You will document the "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability. You will ensure that these requirements are well understood by technical delivery partners and keep the business requirements document updated as the project progresses through to delivery. As part of the Business Analysis Function, you will also play an active role in building and evolving a common approach to requirements elicitation and tracking and support the efforts to embed this way of working with all delivery partners and assure it on an ongoing basis. What skills, qualifications and qualities do I need to be successful? A minimum of five years' experience in a Business Analyst role with proven experience of business analysis on transformational projects and programmes in complex and highly regulated business environment. Experience of working with stakeholders at all levels of the business. Experience of leading key business analysis activities including the definition of business problems, business objectives and scope, As-Is and To-Be process mapping. Experience of capturing business requirements using best practice approaches. Requirements engineering including data, processes, rules, reporting requirements and their acceptance criteria and business systems requirements, including functional and non-functional, and their acceptance criteria. Experience of multi-year transformational programmes in business areas including Customers Journeys and Experience, Product Catalogue, Product Ordering, Order Management, Customer Communications, Business Performance Reporting, Back Office Financial Operations, Business Data Analysis for Business Intelligence Reporting. Experience in being a change agent and continuous improvement of approaches for Business Analysis and Requirements Engineering. Bachelor's Degree , BCS ISEB Business Analysis certification, IIBA CBAP or equivalent . Competent in the use of industry-strength best practice in business analysis tools and techniques including BPMN, UML, Entity Relationship Modelling, Business Rules Modelling, Requirements Management Matrix, Product Backlog for all deliverables. Experience of the development of cost and benefits analysis and options analysis for business cases. Experience managing third party business analysts to deliver to internal standards (desirable). Experience mentoring junior business analysts (desirable). Experience fulfilling a business analyst role in a supply chain or healthcare environment (desirable). Exposure to DSDM or Scrum projects, APMP or MSP (desirable). If you are looking for an exciting opportunity within the public sector, we want to hear from you. Apply now to join our client's team as a Business Analyst.
Senior Software Development Engineer in Test page is loaded Senior Software Development Engineer in Test Apply locations Remote Poland time type Full time posted on Posted 11 Days Ago job requisition id R-04380 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Kyriba is the global leader in cloud-based treasury, cash and risk management solutions, delivering Software-as-a-Service (SaaS) financial technology to big corporations. Over 2,000 global organizations use Kyriba to enhance their cash visibility, improve financial controls, and increase productivity across their cash and liquidity, payments and risk management operations. Kyriba is headquartered in San Diego, with main offices in New York, Paris, London, Tokyo. Kyriba is looking for a professional Senior SDET (Software Development Engineer in Test) who wants to join our unique project with the highly professional team and be involved into tremendous innovation activities and for whom Quality is not just a word. We appreciate new ideas, like challenges, fully dedicated to quality and addicted to success! Team structure: The development team is located in Warsaw and Paris. The project is stable, has well-defined processes and challenging tasks. Continuous improvements and Innovations are always welcome. Key Responsibilities and Duties: Develop, debug, and fix automated tests, ensuring comprehensive test coverage for functional and acceptance criteria. Execute automated tests during in-sprint activities, covering functional, acceptance, and cross-browser testing to identify and address issues early in the development process. Maintain, extend, and control CI/CD tests and jobs, ensuring the automation pipeline is efficient, reliable, and provides timely feedback to the development team. Coordinate with developers, product owners, and other team members to ensure collaboration and communication, aiming for the delivery of a high-quality product. Track and communicate task progress, status on in-sprint and regression testing, quality assurance and testing reports Introduce continuous process improvement initiatives to enhance the efficiency and effectiveness of the testing process. Provide mentoring for manual Quality Assurance (QA) team members on automation practices, sharing knowledge and best practices to elevate the overall skill set of the team Qualifications: At least 3 years of experience in software automation. Good understanding of software development processes Strong knowledge of testing and quality assurance processes Extensive knowledge of testing techniques/methodologies and ability to apply them in practice Practical experience in execution of different types of testing Knowledge of Java for WEB automation.(Selenium family) API automation: Postman / Newman. Contract testing. Version control system (e.g. Git, SVN) Analytical and problem solving skills Effective communication skills in English, both verbal and written Nice to have: Docker, k8s knowledge. JS automation (Playwright, Puppeteer) Knowledge of data generations tools. About Us Kyriba empowers financial leaders and their teams with award-winning solutions for cash and risk management, payments and supply chain finance. Kyriba delivers a highly secure, 100 percent SaaS enterprise platform, superior bank connectivity and a seamlessly integrated solution-set for tackling today's most complex financial challenges. Thousands of companies, including many of the world's largest organizations, rely on Kyriba to streamline key processes, protect against loss from fraud and cybercrime, and accelerate growth opportunities through improved decision support. Technology analyst-firm IDC recognized Kyriba as a global leader in its MarketScape for SaaS and cloud-enabled treasury and risk management applications for . Kyriba is headquartered in San Diego, with offices in New York, Paris, London, Frankfurt, Tokyo, Dubai and other major locations.
Apr 16, 2024
Full time
Senior Software Development Engineer in Test page is loaded Senior Software Development Engineer in Test Apply locations Remote Poland time type Full time posted on Posted 11 Days Ago job requisition id R-04380 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Kyriba is the global leader in cloud-based treasury, cash and risk management solutions, delivering Software-as-a-Service (SaaS) financial technology to big corporations. Over 2,000 global organizations use Kyriba to enhance their cash visibility, improve financial controls, and increase productivity across their cash and liquidity, payments and risk management operations. Kyriba is headquartered in San Diego, with main offices in New York, Paris, London, Tokyo. Kyriba is looking for a professional Senior SDET (Software Development Engineer in Test) who wants to join our unique project with the highly professional team and be involved into tremendous innovation activities and for whom Quality is not just a word. We appreciate new ideas, like challenges, fully dedicated to quality and addicted to success! Team structure: The development team is located in Warsaw and Paris. The project is stable, has well-defined processes and challenging tasks. Continuous improvements and Innovations are always welcome. Key Responsibilities and Duties: Develop, debug, and fix automated tests, ensuring comprehensive test coverage for functional and acceptance criteria. Execute automated tests during in-sprint activities, covering functional, acceptance, and cross-browser testing to identify and address issues early in the development process. Maintain, extend, and control CI/CD tests and jobs, ensuring the automation pipeline is efficient, reliable, and provides timely feedback to the development team. Coordinate with developers, product owners, and other team members to ensure collaboration and communication, aiming for the delivery of a high-quality product. Track and communicate task progress, status on in-sprint and regression testing, quality assurance and testing reports Introduce continuous process improvement initiatives to enhance the efficiency and effectiveness of the testing process. Provide mentoring for manual Quality Assurance (QA) team members on automation practices, sharing knowledge and best practices to elevate the overall skill set of the team Qualifications: At least 3 years of experience in software automation. Good understanding of software development processes Strong knowledge of testing and quality assurance processes Extensive knowledge of testing techniques/methodologies and ability to apply them in practice Practical experience in execution of different types of testing Knowledge of Java for WEB automation.(Selenium family) API automation: Postman / Newman. Contract testing. Version control system (e.g. Git, SVN) Analytical and problem solving skills Effective communication skills in English, both verbal and written Nice to have: Docker, k8s knowledge. JS automation (Playwright, Puppeteer) Knowledge of data generations tools. About Us Kyriba empowers financial leaders and their teams with award-winning solutions for cash and risk management, payments and supply chain finance. Kyriba delivers a highly secure, 100 percent SaaS enterprise platform, superior bank connectivity and a seamlessly integrated solution-set for tackling today's most complex financial challenges. Thousands of companies, including many of the world's largest organizations, rely on Kyriba to streamline key processes, protect against loss from fraud and cybercrime, and accelerate growth opportunities through improved decision support. Technology analyst-firm IDC recognized Kyriba as a global leader in its MarketScape for SaaS and cloud-enabled treasury and risk management applications for . Kyriba is headquartered in San Diego, with offices in New York, Paris, London, Frankfurt, Tokyo, Dubai and other major locations.