Job Title: Medical Agency File Handler Location: Sharston Salary: £18,750 - £24,672.65 per annum Job Type: Full time, Permanent About Us: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. The Role: We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 40 plus people, providing excellent customer service in a fast-paced environment. Responsibilities: Instructing experts to provide reports on behalf of a solicitor and keeping open and effective communication regarding appointments, reports and information Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers Sourcing suppliers, arranging rehabilitation appointments and investigations Obtaining quotations and invoices from experts and rehabilitation providers Providing breakdowns of agency work and anticipated disbursements to Express Solicitors inhouse cost team obtaining invoices and chasing payments Quality checking, processing incoming mail and expert reports Accurate recording of time expended in various activities Person Specification: Required Qualifications / Training: GCSE English & maths at Grade C or above, or equivalent Required Attributes: Knowledge of Microsoft Office packages including Word and Outlook Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail Ability to always maintain client confidentiality and commitment to customer service Ability to deal with high volumes of work and manage conflicting priorities Desired Attributes: Experience of working in a medical setting would be of a distinct advantage Experience of working in a law or legal services firm Knowledge of Proclaim or other case management systems Salary, Hours and Benefits: The salary is £18,750 - £24,672.65 Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 23 days holiday. Entitlement will rise 1 day per year to a max of 26 days per year of service, plus bank/public holidays Absence incentive: employees who complete three consecutive months with zero unplanned absence earn an additional half a day's annual leave Three holiday buy backs per year after 1 year of service Optional pension salary sacrifice scheme after 3 months Private medical insurance available after 2 years' service Birthday Holiday after 2 years' service Death in Service - 2x salary based on annual salary only - eligibility commences when you join the company Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role
Apr 17, 2024
Full time
Job Title: Medical Agency File Handler Location: Sharston Salary: £18,750 - £24,672.65 per annum Job Type: Full time, Permanent About Us: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. The Role: We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 40 plus people, providing excellent customer service in a fast-paced environment. Responsibilities: Instructing experts to provide reports on behalf of a solicitor and keeping open and effective communication regarding appointments, reports and information Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers Sourcing suppliers, arranging rehabilitation appointments and investigations Obtaining quotations and invoices from experts and rehabilitation providers Providing breakdowns of agency work and anticipated disbursements to Express Solicitors inhouse cost team obtaining invoices and chasing payments Quality checking, processing incoming mail and expert reports Accurate recording of time expended in various activities Person Specification: Required Qualifications / Training: GCSE English & maths at Grade C or above, or equivalent Required Attributes: Knowledge of Microsoft Office packages including Word and Outlook Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail Ability to always maintain client confidentiality and commitment to customer service Ability to deal with high volumes of work and manage conflicting priorities Desired Attributes: Experience of working in a medical setting would be of a distinct advantage Experience of working in a law or legal services firm Knowledge of Proclaim or other case management systems Salary, Hours and Benefits: The salary is £18,750 - £24,672.65 Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 23 days holiday. Entitlement will rise 1 day per year to a max of 26 days per year of service, plus bank/public holidays Absence incentive: employees who complete three consecutive months with zero unplanned absence earn an additional half a day's annual leave Three holiday buy backs per year after 1 year of service Optional pension salary sacrifice scheme after 3 months Private medical insurance available after 2 years' service Birthday Holiday after 2 years' service Death in Service - 2x salary based on annual salary only - eligibility commences when you join the company Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role
Information Officer - 2 Months - Inside IR35 - Glasgow or Dundee Day Rate - Up to £210 Harvey Nash's public sector client is currently looking to recruit an Information Officer to join their team based In the Glasgow or Dundee for an initial 2 month period. Main Duties: Data subject requests - A normal case will consist of triaging before responding by gathering information across the Agency using our systems and key contacts. The majority of these requests are subject access requests, it is absolutely necessary the post holder will have previous experience of undertaking subject access requests. We also action other data subject rights such as the right of erasure, it is important that the post holder has knowledge on these rights. Freedom of Information requests - supporting case handlers and other stakeholders, including the executive team, throughout the Agency by providing key advice on what information to release by applying your expert knowledge. Disclosures requests - review and respond to requests from law enforcement agencies to ensure information is shared lawfully with them to support their functions. They are looking for someone to manage a diverse caseload of the above, analysing complex information against the appropriate legislation - UK GDPR, Data Protection Act 2018 and FOISA on a daily basis. A good understanding and previous experience of working with these pieces of legislation is key. They need someone to manage our administration of our area including triaging of requests and coordination so attention to detail and management of information is also important. Essential Criteria: Thorough knowledge of the UK GDPR, Freedom of Information Scotland Act and the Data Protection Act. Experience of responding to Freedom of Information requests. Experience of responding to Data Subject Requests, particularly Subject Access Requests. Knowledge of working with Microsoft packages such as Excel, Word, Teams. Knowledge of inbox management, case management and triage of work. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Apr 17, 2024
Contractor
Information Officer - 2 Months - Inside IR35 - Glasgow or Dundee Day Rate - Up to £210 Harvey Nash's public sector client is currently looking to recruit an Information Officer to join their team based In the Glasgow or Dundee for an initial 2 month period. Main Duties: Data subject requests - A normal case will consist of triaging before responding by gathering information across the Agency using our systems and key contacts. The majority of these requests are subject access requests, it is absolutely necessary the post holder will have previous experience of undertaking subject access requests. We also action other data subject rights such as the right of erasure, it is important that the post holder has knowledge on these rights. Freedom of Information requests - supporting case handlers and other stakeholders, including the executive team, throughout the Agency by providing key advice on what information to release by applying your expert knowledge. Disclosures requests - review and respond to requests from law enforcement agencies to ensure information is shared lawfully with them to support their functions. They are looking for someone to manage a diverse caseload of the above, analysing complex information against the appropriate legislation - UK GDPR, Data Protection Act 2018 and FOISA on a daily basis. A good understanding and previous experience of working with these pieces of legislation is key. They need someone to manage our administration of our area including triaging of requests and coordination so attention to detail and management of information is also important. Essential Criteria: Thorough knowledge of the UK GDPR, Freedom of Information Scotland Act and the Data Protection Act. Experience of responding to Freedom of Information requests. Experience of responding to Data Subject Requests, particularly Subject Access Requests. Knowledge of working with Microsoft packages such as Excel, Word, Teams. Knowledge of inbox management, case management and triage of work. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
The Company: Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services. They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors. Their specialisms are real estate, banking and finance, commercial, corporate, employment, dispute resolution and litigation. The Job: On behalf of our client we are seeking a Temporary Office Assistant. You will be responsible for the team's administrative requirements. Responsibilities will include: Preparing contract packs Opening new instructions accurately and within service standards. Reviewing a daily workflow and actioning tasks through our case management system Telephoning agents/third parties and preparing relevant papers and documentation for case handlers. Ensure work issues or problems are reported immediately to team supervisors. The Person: For this role, our client is looking for someone who has: Self-motivated, able to work to deadlines and great IT skills Accuracy and attention to detail, good problem solving skills, ability to maintain confidentiality at all times. The Hours: Monday to Friday 9.30am - 5.30pm The Location: Central Bristol, no car parking (100% office based) The Salary: £12.10 per hour
Apr 17, 2024
Full time
The Company: Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services. They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors. Their specialisms are real estate, banking and finance, commercial, corporate, employment, dispute resolution and litigation. The Job: On behalf of our client we are seeking a Temporary Office Assistant. You will be responsible for the team's administrative requirements. Responsibilities will include: Preparing contract packs Opening new instructions accurately and within service standards. Reviewing a daily workflow and actioning tasks through our case management system Telephoning agents/third parties and preparing relevant papers and documentation for case handlers. Ensure work issues or problems are reported immediately to team supervisors. The Person: For this role, our client is looking for someone who has: Self-motivated, able to work to deadlines and great IT skills Accuracy and attention to detail, good problem solving skills, ability to maintain confidentiality at all times. The Hours: Monday to Friday 9.30am - 5.30pm The Location: Central Bristol, no car parking (100% office based) The Salary: £12.10 per hour
Are you a recent graduate looking to take the first step into your legal career? As a Junior Costs Negotiator , you'll assess and settle claims related to costs. Your tasks include file review, formulating initial costs strategy, providing advice to clients, and negotiating with the opposing party. This is an exciting opportunity for a junior costs handler, who has a base knowledge of cost handling and negotiation and is looking to develop their career and take the next step. Full training and supervision will be provided, therefore extensive costs experience is not required. Key Accountabilities Setting strategies and negotiating costs up to £50K - expected FA £25K? Drafting the following documents:? Chronology? Costs Strategy Document? Points of Dispute Interlocutory applications (basic) Part 18 requests Consent orders ? Evidential Reviews and Assessments? Carrying out detailed review of file and preparing chronology? Assessing claim for costs and setting strategy/reserves? Assessing replies Reviews of incoming disclosure and documentary evidence? Referral for supervision? Assessing outcome of PA? Reporting? Drafting advice on NDA files to client. Preparing outcome reports once the case has concluded? Preparing non-strategic updates to client on cases assisting lead on Settlement Negotiations ? Assessing part 36 offers/other settlement proposals? Negotiation with third party Completing MI; payment request and outcome report to client? To ensure compliance with the SRA Code of Conduct 2011.? Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool Essential Skills and Attributes: Experience of negotiating costs, including preparing points of dispute, considering replies proceeding cases to PA and DA. Good standard of education - 3 GCSE's grade C or above or equivalent, including maths and English Strong communication skills, both written and verbal including previous experience of client liaison Good telephone negotiation skills Previous experience of handling own caseload, and meeting service level agreements and key performance indicators Ability to use own initiative Ability to plan and prioritise workloads. Excellent listening skills Ability to make decisions Ability to remain calm under pressure Ability to act as part of a team Proficient IT skills. Desirable: Education - Degree and/or LPC and/or ALCD or equivalent Conducted own advocacy. Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connectedWe are DynamicWe are InnovativeWe succeed together
Apr 17, 2024
Full time
Are you a recent graduate looking to take the first step into your legal career? As a Junior Costs Negotiator , you'll assess and settle claims related to costs. Your tasks include file review, formulating initial costs strategy, providing advice to clients, and negotiating with the opposing party. This is an exciting opportunity for a junior costs handler, who has a base knowledge of cost handling and negotiation and is looking to develop their career and take the next step. Full training and supervision will be provided, therefore extensive costs experience is not required. Key Accountabilities Setting strategies and negotiating costs up to £50K - expected FA £25K? Drafting the following documents:? Chronology? Costs Strategy Document? Points of Dispute Interlocutory applications (basic) Part 18 requests Consent orders ? Evidential Reviews and Assessments? Carrying out detailed review of file and preparing chronology? Assessing claim for costs and setting strategy/reserves? Assessing replies Reviews of incoming disclosure and documentary evidence? Referral for supervision? Assessing outcome of PA? Reporting? Drafting advice on NDA files to client. Preparing outcome reports once the case has concluded? Preparing non-strategic updates to client on cases assisting lead on Settlement Negotiations ? Assessing part 36 offers/other settlement proposals? Negotiation with third party Completing MI; payment request and outcome report to client? To ensure compliance with the SRA Code of Conduct 2011.? Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool Essential Skills and Attributes: Experience of negotiating costs, including preparing points of dispute, considering replies proceeding cases to PA and DA. Good standard of education - 3 GCSE's grade C or above or equivalent, including maths and English Strong communication skills, both written and verbal including previous experience of client liaison Good telephone negotiation skills Previous experience of handling own caseload, and meeting service level agreements and key performance indicators Ability to use own initiative Ability to plan and prioritise workloads. Excellent listening skills Ability to make decisions Ability to remain calm under pressure Ability to act as part of a team Proficient IT skills. Desirable: Education - Degree and/or LPC and/or ALCD or equivalent Conducted own advocacy. Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connectedWe are DynamicWe are InnovativeWe succeed together
Are you are looking to develop your career in an administrative role in an interesting and varied role? NO legal or conveyancing experience required. Our client, based in Northampton require a Property Administrator to join their busy team. Assisting the conveyancing team to provide a quality service with a customer service focus. Responsibilities: Open files on both the case management system and accounts system. Provide quotations to clients and record on any referral spreadsheet. Issue secondary forms to client, diarise and chase if necessary. Carry out Bankruptcy searches via the Land Registry Portal. Request, diarise and chase any redemption figures. Acknowledge contract papers and apply for searches. Import search results to Intelliworks and print first page of report as evidence result is back. Ensure all referral reports are up to date on a daily basis. Attend to any office administration requested to include post, filing, account balances and file closures. Prepare and issue contract papers to the buyers' solicitors. Provide regular updates to clients, Estate Agents, and other solicitors. Answer the phones in a timely manner. Deal with all contacts in professional manner. Ensure secondary forms, Identification, and Source of Funds information is received by client at early stages of the transaction. Ensure all checklists are kept up to date. Perform conflict checks and import results, refer to Case Handler if not a passed result. Download Office Copy Entries and any filed documents from the Land Registry Portal. Perform conflict checks. Action Memorandum of Sales and send our initial letters to sellers and buyers' solicitors. Request contract papers from the sellers' solicitors, diarise and chase if necessary. From time to time, as required it may be necessary to carry out extra duties in addition to those listed above.
Apr 17, 2024
Full time
Are you are looking to develop your career in an administrative role in an interesting and varied role? NO legal or conveyancing experience required. Our client, based in Northampton require a Property Administrator to join their busy team. Assisting the conveyancing team to provide a quality service with a customer service focus. Responsibilities: Open files on both the case management system and accounts system. Provide quotations to clients and record on any referral spreadsheet. Issue secondary forms to client, diarise and chase if necessary. Carry out Bankruptcy searches via the Land Registry Portal. Request, diarise and chase any redemption figures. Acknowledge contract papers and apply for searches. Import search results to Intelliworks and print first page of report as evidence result is back. Ensure all referral reports are up to date on a daily basis. Attend to any office administration requested to include post, filing, account balances and file closures. Prepare and issue contract papers to the buyers' solicitors. Provide regular updates to clients, Estate Agents, and other solicitors. Answer the phones in a timely manner. Deal with all contacts in professional manner. Ensure secondary forms, Identification, and Source of Funds information is received by client at early stages of the transaction. Ensure all checklists are kept up to date. Perform conflict checks and import results, refer to Case Handler if not a passed result. Download Office Copy Entries and any filed documents from the Land Registry Portal. Perform conflict checks. Action Memorandum of Sales and send our initial letters to sellers and buyers' solicitors. Request contract papers from the sellers' solicitors, diarise and chase if necessary. From time to time, as required it may be necessary to carry out extra duties in addition to those listed above.
Position: Claims Handler Location: Bristol, UK Department: Property & Casualty Insurance Team Role Summary: Join our client's dynamic Property & Casualty team in Bristol, part of the larger Insurance Group. The team handle a diverse range of property damage claims, including fire, water, subsidence, and construction damage. This role involves managing a caseload of subrogated recovery matters, guiding property recovery claims from inception through to litigation, as necessary. The client offers a hybrid working policy where you will be expected to be working in the office approx. 2 - 3 days per week. A competitive salary is on offer, with a host of fantastic company benefits, including: Life Assurance Group Personal Pension Income Protection Holiday Flex (Buy additional holidays) Cycling Scheme Travel Insurance Technology offers Discounted Gym Memberships Dental Insurance Health Screening Working hours are Monday - Friday 09.30 am - 5.30 pm (35 hour week contract) Standard holidays are 25 days plus Bank holidays. Responsibilities: Manage a large portfolio of property insurance claims. Ensure timely and high-quality service delivery aligning with client SLAs. Engage in continuous improvement efforts within the team, including training, process enhancements, and client service initiatives. Accurately capture and report management information as per client and firm requirements. Participate in business development and client relationship activities, including attending events and meetings, primarily in London. Requirements: Experience in claims handling, with a preference for candidates with litigation and insurance sector experience. Strong understanding of legal procedures and civil procedure rules. Exceptional organisational and multitasking skills. Effective communication skills, adept in both verbal and written formats. Proven ability to manage shifting priorities and adapt strategies accordingly. Initiative-driven with strong problem-solving skills; knows when to escalate issues. Ability to work collaboratively and independently in a fast-paced environment. High level of professionalism, confidentiality, and integrity. Opportunities: The role offers significant autonomy with scope to manage high-value cases. Involvement in firm-wide initiatives and potential for career progression through performance. This position offers a challenging yet rewarding environment for a proactive and dedicated professional looking to advance their career in the insurance claims sector. Please click on apply!
Apr 17, 2024
Full time
Position: Claims Handler Location: Bristol, UK Department: Property & Casualty Insurance Team Role Summary: Join our client's dynamic Property & Casualty team in Bristol, part of the larger Insurance Group. The team handle a diverse range of property damage claims, including fire, water, subsidence, and construction damage. This role involves managing a caseload of subrogated recovery matters, guiding property recovery claims from inception through to litigation, as necessary. The client offers a hybrid working policy where you will be expected to be working in the office approx. 2 - 3 days per week. A competitive salary is on offer, with a host of fantastic company benefits, including: Life Assurance Group Personal Pension Income Protection Holiday Flex (Buy additional holidays) Cycling Scheme Travel Insurance Technology offers Discounted Gym Memberships Dental Insurance Health Screening Working hours are Monday - Friday 09.30 am - 5.30 pm (35 hour week contract) Standard holidays are 25 days plus Bank holidays. Responsibilities: Manage a large portfolio of property insurance claims. Ensure timely and high-quality service delivery aligning with client SLAs. Engage in continuous improvement efforts within the team, including training, process enhancements, and client service initiatives. Accurately capture and report management information as per client and firm requirements. Participate in business development and client relationship activities, including attending events and meetings, primarily in London. Requirements: Experience in claims handling, with a preference for candidates with litigation and insurance sector experience. Strong understanding of legal procedures and civil procedure rules. Exceptional organisational and multitasking skills. Effective communication skills, adept in both verbal and written formats. Proven ability to manage shifting priorities and adapt strategies accordingly. Initiative-driven with strong problem-solving skills; knows when to escalate issues. Ability to work collaboratively and independently in a fast-paced environment. High level of professionalism, confidentiality, and integrity. Opportunities: The role offers significant autonomy with scope to manage high-value cases. Involvement in firm-wide initiatives and potential for career progression through performance. This position offers a challenging yet rewarding environment for a proactive and dedicated professional looking to advance their career in the insurance claims sector. Please click on apply!
Motor Claims Handler A fast-growing multi-sector insurance business in Cardiff is hiring for a Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Claims Handler you will be responsible for reviewing customer data, documents, compliance admin and contracts. An exciting opportunity awaits for a skilled Claims Handler to join the team and make a direct impact on customer experience within Claims. What you'll bring to the team? Experience within a motor insurance claims environment (preferred but not mandatory) Exceptional communication skills with the ability to foster relationships with customers, third parties, and suppliers Proficiency in interpreting data to identify actionable trends Self-motivated and adept at collaborating within a team framework What you'll be doing? Evaluate indemnity, liability, and quantum for motor insurance claims Identify and refer potential fraud indicators Proactively manage caseloads Negotiate claim settlements Deliver exceptional service to our customers Adhere to the business's compliance procedures and mitigate risks to ensure regulatory and legislative compliance Contribute actively to process enhancements within the claims domain Support the Claims Team Leader in day-to-day departmental activities Maintain high standards of quality, service, and productivity aligned with company expectations And this is what you'll get in return? A salary of 23,000 - 26,000 33 Days Annual Leave (25 Days + 8 Bank Holidays) Hybrid Working 2 Days in and 3 days at home Amazing training and development opportunities supported A fantastic, dynamic, and supportive team and environment to work in every day. Opportunities for progression Annual Salary Reviews You need the ability to pass a credit and DBS check - this is essential, please speak to us with any queries regarding this requirement Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities
Apr 17, 2024
Full time
Motor Claims Handler A fast-growing multi-sector insurance business in Cardiff is hiring for a Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Claims Handler you will be responsible for reviewing customer data, documents, compliance admin and contracts. An exciting opportunity awaits for a skilled Claims Handler to join the team and make a direct impact on customer experience within Claims. What you'll bring to the team? Experience within a motor insurance claims environment (preferred but not mandatory) Exceptional communication skills with the ability to foster relationships with customers, third parties, and suppliers Proficiency in interpreting data to identify actionable trends Self-motivated and adept at collaborating within a team framework What you'll be doing? Evaluate indemnity, liability, and quantum for motor insurance claims Identify and refer potential fraud indicators Proactively manage caseloads Negotiate claim settlements Deliver exceptional service to our customers Adhere to the business's compliance procedures and mitigate risks to ensure regulatory and legislative compliance Contribute actively to process enhancements within the claims domain Support the Claims Team Leader in day-to-day departmental activities Maintain high standards of quality, service, and productivity aligned with company expectations And this is what you'll get in return? A salary of 23,000 - 26,000 33 Days Annual Leave (25 Days + 8 Bank Holidays) Hybrid Working 2 Days in and 3 days at home Amazing training and development opportunities supported A fantastic, dynamic, and supportive team and environment to work in every day. Opportunities for progression Annual Salary Reviews You need the ability to pass a credit and DBS check - this is essential, please speak to us with any queries regarding this requirement Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities
Claims Handler Office Location: Dorking Milton Court, Dorking, RH4 3LZ Hybrid 2 days per week in office What will you bring? We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families. We are looking for curious and ambitious people to join our growing company and support those during their time of need. We are holding a Hiring Event in our Dorking office (Milton Court, Dorking, RH4 3LZ) on Thursday 9th May! There will be a morning and afternoon session. The day will include an introduction to the Unum & the Claims department, a competency interview and verbal & numerical reasoning tests. We will send a case study to you to complete ahead of the day. Our Talent Acquisition Team will be in touch with you to discuss further details around the Hiring Event once you have applied. If you are successful on the day, we have a start date set for the 17th June! The Claims Handlers proactively manage and investigate claims to support our customers and develop strong relationships. To be successful in this position you will: Be proactive, curious and a confident communicator Have an excellent Telephone Manner Speak to senior executives, C-suite and HR Directors Manage a portfolio and work in a varied and fast-paced environment Be an analytical and investigative thinker, spotting patterns and anomalies Work alone and autonomously, as well as collaboratively in a team Be able to use IT internal systems on a day-day basis, including reporting. The successful Claims Handler can expect: Full training Generous Bonus Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on site electric chargers. Previous successful applicants have been from backgrounds in: case management , sales, insurance or as a claims handler. From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas Job Type: Full-time Pay: From £29,000.00 per year Benefits: Canteen Company events Company pension Free flu jabs Free parking Gym membership Health & wellbeing programme Life insurance On-site gym On-site parking Paid volunteer time Referral programme Sick pay Work from home Schedule: Monday to Friday No weekends Supplemental pay types: Performance bonus Work Location: In person
Apr 17, 2024
Full time
Claims Handler Office Location: Dorking Milton Court, Dorking, RH4 3LZ Hybrid 2 days per week in office What will you bring? We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families. We are looking for curious and ambitious people to join our growing company and support those during their time of need. We are holding a Hiring Event in our Dorking office (Milton Court, Dorking, RH4 3LZ) on Thursday 9th May! There will be a morning and afternoon session. The day will include an introduction to the Unum & the Claims department, a competency interview and verbal & numerical reasoning tests. We will send a case study to you to complete ahead of the day. Our Talent Acquisition Team will be in touch with you to discuss further details around the Hiring Event once you have applied. If you are successful on the day, we have a start date set for the 17th June! The Claims Handlers proactively manage and investigate claims to support our customers and develop strong relationships. To be successful in this position you will: Be proactive, curious and a confident communicator Have an excellent Telephone Manner Speak to senior executives, C-suite and HR Directors Manage a portfolio and work in a varied and fast-paced environment Be an analytical and investigative thinker, spotting patterns and anomalies Work alone and autonomously, as well as collaboratively in a team Be able to use IT internal systems on a day-day basis, including reporting. The successful Claims Handler can expect: Full training Generous Bonus Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on site electric chargers. Previous successful applicants have been from backgrounds in: case management , sales, insurance or as a claims handler. From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas Job Type: Full-time Pay: From £29,000.00 per year Benefits: Canteen Company events Company pension Free flu jabs Free parking Gym membership Health & wellbeing programme Life insurance On-site gym On-site parking Paid volunteer time Referral programme Sick pay Work from home Schedule: Monday to Friday No weekends Supplemental pay types: Performance bonus Work Location: In person
FNOL Motor Claims Handler Salary from £21,800 Monday - Friday Bolton MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level. Motor Claims Handler duties: Handle First Notification Motor Claims Manage a varied caseload of claims via telephone and written correspondence Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Always adhere to company and regulatory policies and guidelines Motor Claims Handler benefits: Generous holiday allowance increasing with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme Discounted sports and social activities Support with industry-relevant qualifications Free on-site parking Casual dress code, free allocation of branded clothing. Breakfast cereal provided. Cycle to work scheme. A cash bonus for going above and beyond. Trained mental health & first-aid staff on-site Benefits: Casual dress Company events Company pension Employee discount Free parking Life insurance Paid volunteer time Experience: Claims Processing: 1 year (preferred) Please click APPLY if you would be interested in finding out more!
Apr 16, 2024
Full time
FNOL Motor Claims Handler Salary from £21,800 Monday - Friday Bolton MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level. Motor Claims Handler duties: Handle First Notification Motor Claims Manage a varied caseload of claims via telephone and written correspondence Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Always adhere to company and regulatory policies and guidelines Motor Claims Handler benefits: Generous holiday allowance increasing with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme Discounted sports and social activities Support with industry-relevant qualifications Free on-site parking Casual dress code, free allocation of branded clothing. Breakfast cereal provided. Cycle to work scheme. A cash bonus for going above and beyond. Trained mental health & first-aid staff on-site Benefits: Casual dress Company events Company pension Employee discount Free parking Life insurance Paid volunteer time Experience: Claims Processing: 1 year (preferred) Please click APPLY if you would be interested in finding out more!
This role offers and excellent opportunity to work within the Belfast Team dealing with large loss claims. In this role you will assist the lead lawyer with complex, high value High Court cases, which will include casualty as well as motor claims, including catastrophic injury cases. You will also handle your own caseload of claims valued between £100k-£250k. Experience of indemnity, liability and complex medical issues is preferred and excellent attention to detail is essential. Your work will be supervised and feedback given. The role includes the need to engage with sophisticated senior claims handlers in long-standing insurance clients and you may also be required to assist the lead lawyer with activities which enhance and develop Keoghs' profile. Are you a passionate legal professional with a knack for handling intricate injury claims? Do you thrive in a dynamic environment where every case presents a unique challenge? If so, read on! About Us: We are a forward-thinking law firm committed to excellence in personal injury law. Our team specializes in high-value multi-track and catastrophic injury claims, including brain injury, spinal cord injury, amputation, and fatal claims. As a Complex Injury Claims Manager, you'll work closely with our Lead Lawyer, shaping the future of our clients' lives. What You'll Do: Case Management : Collaborate with the Lead Lawyer to oversee a caseload of complex injury claims. Your expertise will be crucial in ensuring justice for our clients. Valuable Caseload : Handle claims valued between £100k-£250k. Your meticulous attention to detail will make a significant impact. Client Relations : Engage with sophisticated insurer clients, addressing their queries and providing timely updates as cases progress. Forensic Analysis : Dive into voluminous quantum evidence, creating chronologies, spotting anomalies, and extracting relevant information from various sources. Medical Expertise : Leverage your knowledge of complex injury symptomology to identify critical issues within medical records, guiding medical experts. Liability Assessment : Conduct a thorough analysis of liability evidence, leaving no gaps unexplored. Strategic Advice : Draft concise technical advice on indemnity, liability, quantum, and causation issues. Your insights will drive strategic discussions with the Lead Lawyer. Proactive Approach : Anticipate next steps, discuss strategies with the Lead Lawyer, and take decisive action. Witness Interviews : Skillfully interview witnesses and craft compelling statements. Effective Communication : Liaise with all parties involved, from the insured to insurers and witnesses. Courtroom Presence : Attend court proceedings, whether in person or via telephone, representing our clients with confidence. Performance Excellence : Deliver on performance targets and uphold quality standards. Team Leadership : Delegate tasks to Legal Assistants and Paralegals, fostering their growth and achievement. What We Offer: A collaborative work environment where your expertise matters. Opportunities for professional development and growth. Competitive compensation and benefits package. The chance to make a real difference in people's lives. Qualifications: Qualified solicitor or barrister with substantial experience in personal injury law. Strong analytical skills and attention to detail. Excellent communication and negotiation abilities. Passion for justice and a commitment to client advocacy. If you're ready to take your legal career to new heights, apply now! Join our team and be part of something impactful. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Belfast Office. Compensation package Hybrid working 1 day in the office, 4 days remote, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan , Gym Flex Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connectedWe are DynamicWe are InnovativeWe succeed together
Apr 16, 2024
Full time
This role offers and excellent opportunity to work within the Belfast Team dealing with large loss claims. In this role you will assist the lead lawyer with complex, high value High Court cases, which will include casualty as well as motor claims, including catastrophic injury cases. You will also handle your own caseload of claims valued between £100k-£250k. Experience of indemnity, liability and complex medical issues is preferred and excellent attention to detail is essential. Your work will be supervised and feedback given. The role includes the need to engage with sophisticated senior claims handlers in long-standing insurance clients and you may also be required to assist the lead lawyer with activities which enhance and develop Keoghs' profile. Are you a passionate legal professional with a knack for handling intricate injury claims? Do you thrive in a dynamic environment where every case presents a unique challenge? If so, read on! About Us: We are a forward-thinking law firm committed to excellence in personal injury law. Our team specializes in high-value multi-track and catastrophic injury claims, including brain injury, spinal cord injury, amputation, and fatal claims. As a Complex Injury Claims Manager, you'll work closely with our Lead Lawyer, shaping the future of our clients' lives. What You'll Do: Case Management : Collaborate with the Lead Lawyer to oversee a caseload of complex injury claims. Your expertise will be crucial in ensuring justice for our clients. Valuable Caseload : Handle claims valued between £100k-£250k. Your meticulous attention to detail will make a significant impact. Client Relations : Engage with sophisticated insurer clients, addressing their queries and providing timely updates as cases progress. Forensic Analysis : Dive into voluminous quantum evidence, creating chronologies, spotting anomalies, and extracting relevant information from various sources. Medical Expertise : Leverage your knowledge of complex injury symptomology to identify critical issues within medical records, guiding medical experts. Liability Assessment : Conduct a thorough analysis of liability evidence, leaving no gaps unexplored. Strategic Advice : Draft concise technical advice on indemnity, liability, quantum, and causation issues. Your insights will drive strategic discussions with the Lead Lawyer. Proactive Approach : Anticipate next steps, discuss strategies with the Lead Lawyer, and take decisive action. Witness Interviews : Skillfully interview witnesses and craft compelling statements. Effective Communication : Liaise with all parties involved, from the insured to insurers and witnesses. Courtroom Presence : Attend court proceedings, whether in person or via telephone, representing our clients with confidence. Performance Excellence : Deliver on performance targets and uphold quality standards. Team Leadership : Delegate tasks to Legal Assistants and Paralegals, fostering their growth and achievement. What We Offer: A collaborative work environment where your expertise matters. Opportunities for professional development and growth. Competitive compensation and benefits package. The chance to make a real difference in people's lives. Qualifications: Qualified solicitor or barrister with substantial experience in personal injury law. Strong analytical skills and attention to detail. Excellent communication and negotiation abilities. Passion for justice and a commitment to client advocacy. If you're ready to take your legal career to new heights, apply now! Join our team and be part of something impactful. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Belfast Office. Compensation package Hybrid working 1 day in the office, 4 days remote, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan , Gym Flex Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connectedWe are DynamicWe are InnovativeWe succeed together
Case Handler Camberley Surrey Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading click apply for full job details
Apr 16, 2024
Full time
Case Handler Camberley Surrey Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading click apply for full job details
Job Opportunity in Liverpool - Litigation Executive / File Handler Litigation Executive or File Handler - Liverpool Looking to advance your career in litigation? Join the expanding EL/PL team of a leading Legal 500 national law firm in Liverpool. Our client handles pre-litigated and litigated EL/PL cases for various insurer clients, including major players in leisure and retail, alongside commerci click apply for full job details
Apr 16, 2024
Full time
Job Opportunity in Liverpool - Litigation Executive / File Handler Litigation Executive or File Handler - Liverpool Looking to advance your career in litigation? Join the expanding EL/PL team of a leading Legal 500 national law firm in Liverpool. Our client handles pre-litigated and litigated EL/PL cases for various insurer clients, including major players in leisure and retail, alongside commerci click apply for full job details
Job Title: Claimant Personal Injury - Compliance Executive Location: Sharston Salary: Competitive Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us. No doubt at Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. The Role: Express Solicitors are currently looking to appoint an additional Legal Compliance Executive reporting to the Head of the Professional Support Department, Raana Lowery. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits and quality control. The role's focus will be to perform deep file audits in addition to analysing performance and trends and identify where improvements can be made. It will also involve managing reporting and accountability for some higher risk profile cases to ensure compliance with the firm's systems and reducing the risk exposure. Any experience working with Proclaim case management system will be a distinct advantage. Responsibilities: Working across business teams to review files on a regular basis for all personnel within those teams Working from various reports to assess and manage the risk of certain profiles of cases such as those close to limitation Providing guidance and assistance on interpretation of case progress as defined by in-house standards Assist with trouble shooting common issues and refer to stakeholders as required and provide feedback to the training team to assist with the implementation of further training where required To conduct case related investigations on policy requirements, legal practices and case progression Provide advice and guidance on the Management Information metrics and how these can be used to their best advantage Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of fee earners Assisting with reports on compliance, efficiencies & policy performance Data analyst and reporting function to management Maintain an accurate audit log of activity Provide feedback to assist with devising and delivering training (at all levels) on core compliance issues Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other Compliance Queries Person Specification: Essential criteria Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Ability to conduct case related investigations Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Demonstrated ability to prioritize in a high-volume, multi-tasking environment and to exercise sound judgment and make decisions based on clear understanding of the regulations but also the tactics and commercial element Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Desirable criteria Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary, Hours and Benefits: Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive, Legal Compliance Support, Legal Compliance, Claimant Personal Injury, Person Injury Law, Legal Assistant, Legal Aid may also be considered for this role.
Apr 16, 2024
Full time
Job Title: Claimant Personal Injury - Compliance Executive Location: Sharston Salary: Competitive Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us. No doubt at Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. The Role: Express Solicitors are currently looking to appoint an additional Legal Compliance Executive reporting to the Head of the Professional Support Department, Raana Lowery. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits and quality control. The role's focus will be to perform deep file audits in addition to analysing performance and trends and identify where improvements can be made. It will also involve managing reporting and accountability for some higher risk profile cases to ensure compliance with the firm's systems and reducing the risk exposure. Any experience working with Proclaim case management system will be a distinct advantage. Responsibilities: Working across business teams to review files on a regular basis for all personnel within those teams Working from various reports to assess and manage the risk of certain profiles of cases such as those close to limitation Providing guidance and assistance on interpretation of case progress as defined by in-house standards Assist with trouble shooting common issues and refer to stakeholders as required and provide feedback to the training team to assist with the implementation of further training where required To conduct case related investigations on policy requirements, legal practices and case progression Provide advice and guidance on the Management Information metrics and how these can be used to their best advantage Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of fee earners Assisting with reports on compliance, efficiencies & policy performance Data analyst and reporting function to management Maintain an accurate audit log of activity Provide feedback to assist with devising and delivering training (at all levels) on core compliance issues Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other Compliance Queries Person Specification: Essential criteria Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Ability to conduct case related investigations Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Demonstrated ability to prioritize in a high-volume, multi-tasking environment and to exercise sound judgment and make decisions based on clear understanding of the regulations but also the tactics and commercial element Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Desirable criteria Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary, Hours and Benefits: Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive, Legal Compliance Support, Legal Compliance, Claimant Personal Injury, Person Injury Law, Legal Assistant, Legal Aid may also be considered for this role.
The Company: Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services. They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors click apply for full job details
Apr 16, 2024
Full time
The Company: Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services. They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors click apply for full job details
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies please
Apr 16, 2024
Full time
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies please
Claims Handler Office Location: Unum House, Basing View, Basingstoke, RG21 4EQ Hybrid 2 days per week in office What will you bring? We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families. We are looking for curious and ambitious people to join our growing company and support those during their time of need. We are holding a Hiring Event in our Basingstoke office (Unum House, Basing View, Basingstoke, RG21 4EQ) on Wednesday 8th May! There will be a morning and afternoon session. The day will include an introduction to the Unum & the Claims department, a competency interview and verbal & numerical reasoning tests. We will send a case study to you to complete ahead of the day. Our Talent Acquisition Team will be in touch with you to discuss further details around the Hiring Event once you have applied. If you are successful on the day, we have a start date set for the 17th June! The Claims Handlers proactively manage and investigate claims to support our customers and develop strong relationships. To be successful in this position you will: Be proactive, curious and a confident communicator Have an excellent Telephone Manner Speak to senior executives, C-suite and HR Directors Manage a portfolio and work in a varied and fast-paced environment Be an analytical and investigative thinker, spotting patterns and anomalies Work alone and autonomously, as well as collaboratively in a team Be able to use IT internal systems on a day-day basis, including reporting. The successful Claims Handler can expect: Full training Generous Bonus Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on site electric chargers. Previous successful applicants have been from backgrounds in: case management , insurance sales, insurance or as a claims handler. From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas Job Type: Full-time Pay: From £29,000.00 per year Benefits: Canteen Company events Company pension Free flu jabs Free parking Gym membership Health & wellbeing programme Life insurance On-site gym On-site parking Paid volunteer time Referral programme Sick pay Work from home Schedule: Monday to Friday No weekends Supplemental pay types: Performance bonus Work Location: In person
Apr 16, 2024
Full time
Claims Handler Office Location: Unum House, Basing View, Basingstoke, RG21 4EQ Hybrid 2 days per week in office What will you bring? We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families. We are looking for curious and ambitious people to join our growing company and support those during their time of need. We are holding a Hiring Event in our Basingstoke office (Unum House, Basing View, Basingstoke, RG21 4EQ) on Wednesday 8th May! There will be a morning and afternoon session. The day will include an introduction to the Unum & the Claims department, a competency interview and verbal & numerical reasoning tests. We will send a case study to you to complete ahead of the day. Our Talent Acquisition Team will be in touch with you to discuss further details around the Hiring Event once you have applied. If you are successful on the day, we have a start date set for the 17th June! The Claims Handlers proactively manage and investigate claims to support our customers and develop strong relationships. To be successful in this position you will: Be proactive, curious and a confident communicator Have an excellent Telephone Manner Speak to senior executives, C-suite and HR Directors Manage a portfolio and work in a varied and fast-paced environment Be an analytical and investigative thinker, spotting patterns and anomalies Work alone and autonomously, as well as collaboratively in a team Be able to use IT internal systems on a day-day basis, including reporting. The successful Claims Handler can expect: Full training Generous Bonus Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on site electric chargers. Previous successful applicants have been from backgrounds in: case management , insurance sales, insurance or as a claims handler. From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas Job Type: Full-time Pay: From £29,000.00 per year Benefits: Canteen Company events Company pension Free flu jabs Free parking Gym membership Health & wellbeing programme Life insurance On-site gym On-site parking Paid volunteer time Referral programme Sick pay Work from home Schedule: Monday to Friday No weekends Supplemental pay types: Performance bonus Work Location: In person
Completions Assistant A highly regarded firm with a long-standing history is currently seeking a new Completions Assistant to join their residential conveyancing team. This role will be based near Southampton, in the town of Chandler's Ford.The successful Completions Assistant will provide essential administrative support and assistance to fee-earners in the team.You will be responsible for handling all aspects of the deal after exchange, up to completion. This means dealing with clients, lenders, and other lawyers, to make sure everything is ready for moving day. Duties will include: Working with Land Registry Telephone contact with clients, estate agents and other solicitors Operate the case management system. Update exchange / completion dates, prepare Stamp Duty. Log and check incoming deeds - prepare and submit notices where necessary. Send Title Deeds to Mortgagee/Client as appropriate. Archive file when appropriate The ideal candidate will have: Previous experience in Residential Conveyancing Good team player Strong attention to detail & organisation skills Able to work under pressure Excellent communication skills Confident with IT systems Knowledge of Case Management Professional with good telephone manners Benefits include: 25 days holiday (+ extra day off on your birthday) Pension scheme Private Medical Insurance Death in Service Regular social events (including theatre trips, wine tasting, festivals, and more throughout the year). You will be joining a friendly and welcoming team of individuals who enjoy providing a personal service to their clients.
Apr 16, 2024
Full time
Completions Assistant A highly regarded firm with a long-standing history is currently seeking a new Completions Assistant to join their residential conveyancing team. This role will be based near Southampton, in the town of Chandler's Ford.The successful Completions Assistant will provide essential administrative support and assistance to fee-earners in the team.You will be responsible for handling all aspects of the deal after exchange, up to completion. This means dealing with clients, lenders, and other lawyers, to make sure everything is ready for moving day. Duties will include: Working with Land Registry Telephone contact with clients, estate agents and other solicitors Operate the case management system. Update exchange / completion dates, prepare Stamp Duty. Log and check incoming deeds - prepare and submit notices where necessary. Send Title Deeds to Mortgagee/Client as appropriate. Archive file when appropriate The ideal candidate will have: Previous experience in Residential Conveyancing Good team player Strong attention to detail & organisation skills Able to work under pressure Excellent communication skills Confident with IT systems Knowledge of Case Management Professional with good telephone manners Benefits include: 25 days holiday (+ extra day off on your birthday) Pension scheme Private Medical Insurance Death in Service Regular social events (including theatre trips, wine tasting, festivals, and more throughout the year). You will be joining a friendly and welcoming team of individuals who enjoy providing a personal service to their clients.
As a Fraud Case Investigator within the Fraud Operations team your primary focus will be on safeguarding our customers and our institution. With hundreds of dedicated individuals working around the clock, we vigilantly monitor and address any suspicious activity on our customers' accounts, recover proceeds from criminal activities, and thwart illegal endeavours click apply for full job details
Apr 16, 2024
Full time
As a Fraud Case Investigator within the Fraud Operations team your primary focus will be on safeguarding our customers and our institution. With hundreds of dedicated individuals working around the clock, we vigilantly monitor and address any suspicious activity on our customers' accounts, recover proceeds from criminal activities, and thwart illegal endeavours click apply for full job details
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies please
Apr 16, 2024
Full time
We are an FCA-regulated claims management company with permission to advise, investigate or represent the client. Due to continued growth, we are seeking a claim handler with experience in claimants' accident management, credit hire, and personal injury claims. This role is an excellent opportunity for an ambitious, highly knowledgeable individual who wants to excel his/her career and help the firm reach the next level of success. As a claim handler, you will be managing the new and existing claims whilst completing the following: Taking details from clients mainly over the phone but also in person or by email Collecting evidence, establishing liability and deciding the best course of action Opening files on the case management system (proclaim) Instructing credit hire companies and panel solicitors where necessary Liaising with the clients and third-party insurers Liaising with panel solicitors/file handlers Liaising with other parties such as repairers, hire companies, police, witnesses, etc. Providing updates and explaining legal documents to the clients Assisting clients in completing documents where necessary Contacting clients for outstanding information/ documentation. Office administration (photocopying, scanning, incoming and outgoing posts etc.) Skills needed Have good knowledge and experience in establishing liability Worked in a similar role in a claims management company, credit hire company or solicitor practice Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies knowledge of credit hire and personal injury claims is essential (RTA) Knowledge of Microsoft Word, Outlook and the Internet; computer literate with strong typing skills Excellent communication skills and the ability to deal with clients in a friendly and professional manner over the telephone and in person Other information: Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am-5 pm Transport: 5 minutes walking distance from Pudding Mill Lane station No agencies please
Hybrid working. Do you have defendant litigation experience, preferably from an insurer or a defendant litigation from a solicitor background too. Strong CH and/or PI experience also. Clark James Insurance Recruitment are seeking a highly-motivated, persuasive professional with effective communication skills to join a successful Insurer as a Litigation Handler within RTA/Motor claims. You will be responsible for proactively managing a portfolio of cases suitable for litigation through to settlement. You will be the key link between Panel Lawyers and the business. Role and responsibilities Triage incoming cases for litigation, only instructing Lawyers on value added cases. Proactively managing a portfolio of litigated cases through to settlement. Operate with a progressive approach to take individual claims strategies and the business forward. Ensure indemnity spend is minimized by commercial decision making. Application of accurate reserves in line with company guidelines. Apply strategic knowledge weighed against commercial decision making to either instruct Lawyers, deal in house or attempt settlement. Manage a portfolio of litigated cases via virtual lawyer systems and prior to procedural junctures agreed by each business strategy. Prompt and thorough indemnity, liability, recoverability and fraud investigations on all matters Effective use of schedules to minimise hire duration and indemnity spend. You must have strong practical knowledge of the Civil Procedure Rules relating to RTA/Motor Insurance claims. In return this company can offer exciting potential for your future career as well as the sweetener of a really solid salary and benefits package! Apply today if you have the relevant Legal and Insurance experience in the Motor area.
Apr 15, 2024
Full time
Hybrid working. Do you have defendant litigation experience, preferably from an insurer or a defendant litigation from a solicitor background too. Strong CH and/or PI experience also. Clark James Insurance Recruitment are seeking a highly-motivated, persuasive professional with effective communication skills to join a successful Insurer as a Litigation Handler within RTA/Motor claims. You will be responsible for proactively managing a portfolio of cases suitable for litigation through to settlement. You will be the key link between Panel Lawyers and the business. Role and responsibilities Triage incoming cases for litigation, only instructing Lawyers on value added cases. Proactively managing a portfolio of litigated cases through to settlement. Operate with a progressive approach to take individual claims strategies and the business forward. Ensure indemnity spend is minimized by commercial decision making. Application of accurate reserves in line with company guidelines. Apply strategic knowledge weighed against commercial decision making to either instruct Lawyers, deal in house or attempt settlement. Manage a portfolio of litigated cases via virtual lawyer systems and prior to procedural junctures agreed by each business strategy. Prompt and thorough indemnity, liability, recoverability and fraud investigations on all matters Effective use of schedules to minimise hire duration and indemnity spend. You must have strong practical knowledge of the Civil Procedure Rules relating to RTA/Motor Insurance claims. In return this company can offer exciting potential for your future career as well as the sweetener of a really solid salary and benefits package! Apply today if you have the relevant Legal and Insurance experience in the Motor area.