Role: Executive Administrator Contract: Permanent Salary: Up to 28,000 dependent on experience Location: Shirley Solihull B90 Benefits: 25 days holiday plus Bank Holidays, BUPA private medical, cash plan for dental and optical, death in service, enhanced pension scheme, onsite gym and free parking We are working on behalf of an esteemed employer who are looking to recruit an experienced Senior Administrator to provide secretarial support to the Senior Leadership team. As a Senior Administrator, you will have a proven background supporting at an Executive level within PA, administration or secretarial tasks. This is a full-time office based role working in an outstanding office environment. The working hours are Monday to Friday 9am until 5pm with half hour lunch. Role and responsibilities: As a Senior Administrator you will be responsible for providing a comprehensive secretarial service to the Executive / Senior Leadership team Responsible for complex diary and travel arrangements to include flights and accommodation Act as a first point of contact to the Senior Leadership team screening calls, taking detailed messages and following up on customer queries or complaints Responsible for organising a variety of meetings including agenda preparation and minute taking Engage with colleagues and Senior Leadership regarding matters relating to Finance, HR, supplier contracts etc Process financial administration such as invoices, expenses and mileage Handle data and information in a confidential manner with discretion General administrative support as required such as responding to emails, handling post and compiling reports/presentations when required Skills and experience required: Proven work history within a similar Senior Administration, PA or Secretary role essential Minute taking experience essential Excellent time management and organisational skills Highly organised with excellent communication skills Strong knowledge and confident user of Excel High levels of attention to detail Ability to engage with a variety of teams across different business lines Benefits 25 days holiday plus Bank Holidays BUPA private medical Cash plan for dental and optical Enhanced pension scheme Death in service Onsite gym Free parking If you have the relevant skills and experience, and actively seeking a new position in as a Senior Administrator, PA or Secretarial position with an incredible employer then please apply today!
Mar 29, 2024
Full time
Role: Executive Administrator Contract: Permanent Salary: Up to 28,000 dependent on experience Location: Shirley Solihull B90 Benefits: 25 days holiday plus Bank Holidays, BUPA private medical, cash plan for dental and optical, death in service, enhanced pension scheme, onsite gym and free parking We are working on behalf of an esteemed employer who are looking to recruit an experienced Senior Administrator to provide secretarial support to the Senior Leadership team. As a Senior Administrator, you will have a proven background supporting at an Executive level within PA, administration or secretarial tasks. This is a full-time office based role working in an outstanding office environment. The working hours are Monday to Friday 9am until 5pm with half hour lunch. Role and responsibilities: As a Senior Administrator you will be responsible for providing a comprehensive secretarial service to the Executive / Senior Leadership team Responsible for complex diary and travel arrangements to include flights and accommodation Act as a first point of contact to the Senior Leadership team screening calls, taking detailed messages and following up on customer queries or complaints Responsible for organising a variety of meetings including agenda preparation and minute taking Engage with colleagues and Senior Leadership regarding matters relating to Finance, HR, supplier contracts etc Process financial administration such as invoices, expenses and mileage Handle data and information in a confidential manner with discretion General administrative support as required such as responding to emails, handling post and compiling reports/presentations when required Skills and experience required: Proven work history within a similar Senior Administration, PA or Secretary role essential Minute taking experience essential Excellent time management and organisational skills Highly organised with excellent communication skills Strong knowledge and confident user of Excel High levels of attention to detail Ability to engage with a variety of teams across different business lines Benefits 25 days holiday plus Bank Holidays BUPA private medical Cash plan for dental and optical Enhanced pension scheme Death in service Onsite gym Free parking If you have the relevant skills and experience, and actively seeking a new position in as a Senior Administrator, PA or Secretarial position with an incredible employer then please apply today!
Role: Executive Administrator Contract: Permanent Salary: Up to £28,000 dependent on experience Location: Shirley Solihull B90 Benefits: 25 days holiday plus Bank Holidays, BUPA private medical, cash plan for dental and optical, death in service, enhanced pension scheme, onsite gym and free parking We are working on behalf of an esteemed employer who are looking to recruit an experienced Senior Administrator to provide secretarial support to the Senior Leadership team. As a Senior Administrator, you will have a proven background supporting at an Executive level within PA, administration or secretarial tasks. This is a full-time office based role working in an outstanding office environment. The working hours are Monday to Friday 9am until 5pm with half hour lunch. Role and responsibilities: As a Senior Administrator you will be responsible for providing a comprehensive secretarial service to the Executive / Senior Leadership team Responsible for complex diary and travel arrangements to include flights and accommodation Act as a first point of contact to the Senior Leadership team screening calls, taking detailed messages and following up on customer queries or complaints Responsible for organising a variety of meetings including agenda preparation and minute taking Engage with colleagues and Senior Leadership regarding matters relating to Finance, HR, supplier contracts etc Process financial administration such as invoices, expenses and mileage Handle data and information in a confidential manner with discretion General administrative support as required such as responding to emails, handling post and compiling reports/presentations when required Skills and experience required: Proven work history within a similar Senior Administration, PA or Secretary role essential Minute taking experience essential Excellent time management and organisational skills Highly organised with excellent communication skills Strong knowledge and confident user of Excel High levels of attention to detail Ability to engage with a variety of teams across different business lines Benefits 25 days holiday plus Bank Holidays BUPA private medical Cash plan for dental and optical Enhanced pension scheme Death in service Onsite gym Free parking If you have the relevant skills and experience, and actively seeking a new position in as a Senior Administrator, PA or Secretarial position with an incredible employer then please apply today!
Mar 28, 2024
Full time
Role: Executive Administrator Contract: Permanent Salary: Up to £28,000 dependent on experience Location: Shirley Solihull B90 Benefits: 25 days holiday plus Bank Holidays, BUPA private medical, cash plan for dental and optical, death in service, enhanced pension scheme, onsite gym and free parking We are working on behalf of an esteemed employer who are looking to recruit an experienced Senior Administrator to provide secretarial support to the Senior Leadership team. As a Senior Administrator, you will have a proven background supporting at an Executive level within PA, administration or secretarial tasks. This is a full-time office based role working in an outstanding office environment. The working hours are Monday to Friday 9am until 5pm with half hour lunch. Role and responsibilities: As a Senior Administrator you will be responsible for providing a comprehensive secretarial service to the Executive / Senior Leadership team Responsible for complex diary and travel arrangements to include flights and accommodation Act as a first point of contact to the Senior Leadership team screening calls, taking detailed messages and following up on customer queries or complaints Responsible for organising a variety of meetings including agenda preparation and minute taking Engage with colleagues and Senior Leadership regarding matters relating to Finance, HR, supplier contracts etc Process financial administration such as invoices, expenses and mileage Handle data and information in a confidential manner with discretion General administrative support as required such as responding to emails, handling post and compiling reports/presentations when required Skills and experience required: Proven work history within a similar Senior Administration, PA or Secretary role essential Minute taking experience essential Excellent time management and organisational skills Highly organised with excellent communication skills Strong knowledge and confident user of Excel High levels of attention to detail Ability to engage with a variety of teams across different business lines Benefits 25 days holiday plus Bank Holidays BUPA private medical Cash plan for dental and optical Enhanced pension scheme Death in service Onsite gym Free parking If you have the relevant skills and experience, and actively seeking a new position in as a Senior Administrator, PA or Secretarial position with an incredible employer then please apply today!
If you are a motivated individual who thrives in a customer-centric environment, we encourage you to apply for this exciting opportunity. Join our client DHL at Hams Hall DHL and be part of a team that values excellence in customer service and professional growth. Competitive rate of £10.82 per hour. Flexibility is a must for this role as there are varying start and finish times. Monday to Friday- 1 - (Apply online only) 2 - (Apply online only) 3 - (Apply online only) 4 - (Apply online only) 5 - (Apply online only) 6 - (Apply online only) This will be on a rota. One-hour break, two 15-minute unpaid breaks, and one 30-minute paid break. Your Time at Work As a Customer Experience Executive, you will be responsible for managing and handling customer service queries across various communication channels for a range of contracts within the drinks industry. Your primary goal will be to provide timely and effective solutions to customer issues, ensuring high levels of customer satisfaction. You will work closely with key contacts within our network to resolve queries and represent the company as a paragon of excellent customer service. Bank holidays are worked as normal for this role, which results in 30 days of annual leave. Our Perfect Worker Our perfect Customer Service Advisor will have the below skills- - Strong communication skills, both written and verbal. - Computer literate and comfortable with using various software tools. - Graduates or 6th-form leavers are welcome to apply. - Customer service experience is beneficial but not mandatory. Key Information and Benefits Benefits: - Competitive salary of £22.5k (approximately £10.82 per hour). - Opportunities for career progression within the company. - Engaging and inclusive working environment. - Monthly social events to foster team camaraderie. - Employee welfare and support, including an onsite gym which is under construction. If the above sounds like your ideal next role, then we would love to hear from you. Please apply directly through the advert. About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Mar 28, 2024
Full time
If you are a motivated individual who thrives in a customer-centric environment, we encourage you to apply for this exciting opportunity. Join our client DHL at Hams Hall DHL and be part of a team that values excellence in customer service and professional growth. Competitive rate of £10.82 per hour. Flexibility is a must for this role as there are varying start and finish times. Monday to Friday- 1 - (Apply online only) 2 - (Apply online only) 3 - (Apply online only) 4 - (Apply online only) 5 - (Apply online only) 6 - (Apply online only) This will be on a rota. One-hour break, two 15-minute unpaid breaks, and one 30-minute paid break. Your Time at Work As a Customer Experience Executive, you will be responsible for managing and handling customer service queries across various communication channels for a range of contracts within the drinks industry. Your primary goal will be to provide timely and effective solutions to customer issues, ensuring high levels of customer satisfaction. You will work closely with key contacts within our network to resolve queries and represent the company as a paragon of excellent customer service. Bank holidays are worked as normal for this role, which results in 30 days of annual leave. Our Perfect Worker Our perfect Customer Service Advisor will have the below skills- - Strong communication skills, both written and verbal. - Computer literate and comfortable with using various software tools. - Graduates or 6th-form leavers are welcome to apply. - Customer service experience is beneficial but not mandatory. Key Information and Benefits Benefits: - Competitive salary of £22.5k (approximately £10.82 per hour). - Opportunities for career progression within the company. - Engaging and inclusive working environment. - Monthly social events to foster team camaraderie. - Employee welfare and support, including an onsite gym which is under construction. If the above sounds like your ideal next role, then we would love to hear from you. Please apply directly through the advert. About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Do you love providing amazing customer service? Our fantastic client are on the lookout for a dedicated customer service and administration team player to join their them. Main duties and responsibilities with the Customer Support Executive will include: Daily management of the assigned customers, entering orders onto the system ensuring they scheduled in a timely manner Liaising with the Sales team Monitor orders and verify deliveries Build excellent relationship with the customers Provide product knowledge Update on orders and contracts Providing customer support and ensure resolution for any queries or complaints Providing support to the Sales team Any adhoc admin duties to support where necessary To be considered the Customer Support Executive: Have a passion for providing exceptional customer service Use of inhouse systems, or accounts systems would be highly beneficial Have strong MS office package skills Excellent communicator Have customer experience In return my client offers a stunning new office working environment in a role which offers the opportunity to support in a varied role. Apply now for the opportunity to be considered for this fantastic team and company!
Mar 28, 2024
Full time
Do you love providing amazing customer service? Our fantastic client are on the lookout for a dedicated customer service and administration team player to join their them. Main duties and responsibilities with the Customer Support Executive will include: Daily management of the assigned customers, entering orders onto the system ensuring they scheduled in a timely manner Liaising with the Sales team Monitor orders and verify deliveries Build excellent relationship with the customers Provide product knowledge Update on orders and contracts Providing customer support and ensure resolution for any queries or complaints Providing support to the Sales team Any adhoc admin duties to support where necessary To be considered the Customer Support Executive: Have a passion for providing exceptional customer service Use of inhouse systems, or accounts systems would be highly beneficial Have strong MS office package skills Excellent communicator Have customer experience In return my client offers a stunning new office working environment in a role which offers the opportunity to support in a varied role. Apply now for the opportunity to be considered for this fantastic team and company!
Do you enjoy delivering outstanding service? then we want to hear from you Customer service executive Nuneaton CV10 Permanent Salary: competitive 22 days holiday + BH - rising with service great employee benefits Are you competent on Excel and looking to join an established business that is experiencing rapid growth, we want to hear from you. Hybrid working 2 days office , 3 days home Key responsibilities Maintain and develop strong relationships with customers Develop a sound understanding of customers businesses and their obligations under the relevant legislation Provide expert advice to customers on producer responsibility in the UK and RoI Support customers at regulatory compliance audits Produce professional client documents and reports Manage the renewal of customer accounts and contracts Essential Skills: High standards of data accuracy and attention to detail. Good depth of technical knowledge with Microsoft Excel. Excellent customer-focused approach. Problem solving approach. Excellent communication skills, both verbally and written. Organised with the ability to multi-task. Self-motivated with an inclusive team-working attitude For more information contact Charlotte (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 28, 2024
Full time
Do you enjoy delivering outstanding service? then we want to hear from you Customer service executive Nuneaton CV10 Permanent Salary: competitive 22 days holiday + BH - rising with service great employee benefits Are you competent on Excel and looking to join an established business that is experiencing rapid growth, we want to hear from you. Hybrid working 2 days office , 3 days home Key responsibilities Maintain and develop strong relationships with customers Develop a sound understanding of customers businesses and their obligations under the relevant legislation Provide expert advice to customers on producer responsibility in the UK and RoI Support customers at regulatory compliance audits Produce professional client documents and reports Manage the renewal of customer accounts and contracts Essential Skills: High standards of data accuracy and attention to detail. Good depth of technical knowledge with Microsoft Excel. Excellent customer-focused approach. Problem solving approach. Excellent communication skills, both verbally and written. Organised with the ability to multi-task. Self-motivated with an inclusive team-working attitude For more information contact Charlotte (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About us We're an award-winning charity fundraising agency with nearly 30 years' experience, that delivers fundraising and awareness campaigns for some of the UK's most well-known charities such as Dogs Trust, Guide Dogs and Breast Cancer Now. Our passion for fundraising continues to grow and we raise over £40m for our charity partners each year. The role Our Private Site fundraisers are employed by Charity Link on permanent contracts, fulltime or part-time and enjoy a base rate, meaning you'll always know a minimum income with plenty of potential to earn more. This role really does make a difference to people's lives! You'll be the public face of our charity partners with a mission to interact with the public and get their support in the form of regular monthly direct debit donations or lottery sign ups. Private Site fundraising takes place at a vast array of shows, events, superstores and smaller stores, town centres, shopping centres and even train stations. These venues are pre-booked for you by our in-house venues team, whose focus is to give you the very best chance of securing as many donors as possible during your shift. The working day itself will vary according to the venues you work and you should aim to be there when footfall is at its maximum. That means you'll need to be flexible as to what hours you work, the evening being a particularly good time to find potential donors. Charity-branded clothing and equipment (stands, pull-ups, tables, gazebos etc) are provided as well as an electric tablet to sign up donors. What happens next The hiring process has the following steps: CV application review - we aim to review your application as quickly as possible Let's talk - one of our team will contact you to discuss your experience and the role Virtual Interview - 1 hour video interview with one of our recruiters Fundraiser Experience - 1 hour in the field alongside an experienced private site fundraiser so you can see first-hand what the job entails and demonstrate an ability to open a conversation with a member of the public Our commitment to you As our fundraisers engage with the public daily, we need to ensure we recruit the best people. This means those with the right skills, experience and background that support our ambitions. Charity Link is an equal opportunities employer and we welcome applicants from all backgrounds. Charity Link receive a lot of applications and we do our best to get back to everyone. If you have not heard from the recruitment team within 14 days of application, please assume you have not been successful. Requirements A positive attitude and a strong work ethic. You're motivated to reach and surpass targets, working under your own initiative Previous experience in a customer facing role such as sales, customer service or field sales Excellent communication skills with demonstrable expertise interacting with the public and an ability to build immediate face-to-face rapport The ability to work Saturdays - the weekends are peak times for sign ups! Full UK Driving license and access to your own vehicle The willingness to work outside in all weather The desire to become a passionate advocate for the charity you represent Benefits £23.8K - £25K basic salary + uncapped discretionary bonus (£45K+ OTE) 28 days annual leave with flexi holiday scheme Pension plan Healthcare plan worth up to £900 per annum Death in service plan, twice your annual salary Award winning training and on-going support Shopping discounts at over 30,000 retailers Generous referral scheme Long service awards - includes extra holiday, cash gifts and additional healthcare Regular incentives and discretionary bonus Career development opportunities
Mar 28, 2024
Full time
About us We're an award-winning charity fundraising agency with nearly 30 years' experience, that delivers fundraising and awareness campaigns for some of the UK's most well-known charities such as Dogs Trust, Guide Dogs and Breast Cancer Now. Our passion for fundraising continues to grow and we raise over £40m for our charity partners each year. The role Our Private Site fundraisers are employed by Charity Link on permanent contracts, fulltime or part-time and enjoy a base rate, meaning you'll always know a minimum income with plenty of potential to earn more. This role really does make a difference to people's lives! You'll be the public face of our charity partners with a mission to interact with the public and get their support in the form of regular monthly direct debit donations or lottery sign ups. Private Site fundraising takes place at a vast array of shows, events, superstores and smaller stores, town centres, shopping centres and even train stations. These venues are pre-booked for you by our in-house venues team, whose focus is to give you the very best chance of securing as many donors as possible during your shift. The working day itself will vary according to the venues you work and you should aim to be there when footfall is at its maximum. That means you'll need to be flexible as to what hours you work, the evening being a particularly good time to find potential donors. Charity-branded clothing and equipment (stands, pull-ups, tables, gazebos etc) are provided as well as an electric tablet to sign up donors. What happens next The hiring process has the following steps: CV application review - we aim to review your application as quickly as possible Let's talk - one of our team will contact you to discuss your experience and the role Virtual Interview - 1 hour video interview with one of our recruiters Fundraiser Experience - 1 hour in the field alongside an experienced private site fundraiser so you can see first-hand what the job entails and demonstrate an ability to open a conversation with a member of the public Our commitment to you As our fundraisers engage with the public daily, we need to ensure we recruit the best people. This means those with the right skills, experience and background that support our ambitions. Charity Link is an equal opportunities employer and we welcome applicants from all backgrounds. Charity Link receive a lot of applications and we do our best to get back to everyone. If you have not heard from the recruitment team within 14 days of application, please assume you have not been successful. Requirements A positive attitude and a strong work ethic. You're motivated to reach and surpass targets, working under your own initiative Previous experience in a customer facing role such as sales, customer service or field sales Excellent communication skills with demonstrable expertise interacting with the public and an ability to build immediate face-to-face rapport The ability to work Saturdays - the weekends are peak times for sign ups! Full UK Driving license and access to your own vehicle The willingness to work outside in all weather The desire to become a passionate advocate for the charity you represent Benefits £23.8K - £25K basic salary + uncapped discretionary bonus (£45K+ OTE) 28 days annual leave with flexi holiday scheme Pension plan Healthcare plan worth up to £900 per annum Death in service plan, twice your annual salary Award winning training and on-going support Shopping discounts at over 30,000 retailers Generous referral scheme Long service awards - includes extra holiday, cash gifts and additional healthcare Regular incentives and discretionary bonus Career development opportunities
Director of Supplier Management, Meeting and Events. 75-90k + bonus, London/Hybrid. A fantastic opportunity for a commercially minded supplier management specialist with knowledge of the meetings and events sector to join this award winning and global business. The role is hybrid based out of their London offices (2-3 days in/out). Director of Supplier Management Responsibilities Drive profitability and revenue growth through the effective implementation of preferred partnership structures. Determine the best commercial framework to manage local, regional and global suppliers. Deliver end-to-end commercial contract cycle. Implement dynamic customer pricing that drives revenue growth. Promote brand with suppliers. Undertake market and competitor analysis to Identify opportunities and threats. Track and analyse KPI's such as sales pipeline, revenue targets and profitability. Director of Supplier Management Skills Required A solid understanding of the meetings and events sector Extensive experience negotiating contracts with suppliers. An understanding of different supplier frameworks. A track record of delivering against revenue targets. A strategic and analytical mindset. Degree educated in business, marketing, events or similar field. Director of Supplier Management Additional Details A basic salary ion the region of 75-90k depending on experience Bonus potential up to 20% Private health, life assurance, pension Hybrid working, 2-3 days a week in London office Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
Mar 28, 2024
Full time
Director of Supplier Management, Meeting and Events. 75-90k + bonus, London/Hybrid. A fantastic opportunity for a commercially minded supplier management specialist with knowledge of the meetings and events sector to join this award winning and global business. The role is hybrid based out of their London offices (2-3 days in/out). Director of Supplier Management Responsibilities Drive profitability and revenue growth through the effective implementation of preferred partnership structures. Determine the best commercial framework to manage local, regional and global suppliers. Deliver end-to-end commercial contract cycle. Implement dynamic customer pricing that drives revenue growth. Promote brand with suppliers. Undertake market and competitor analysis to Identify opportunities and threats. Track and analyse KPI's such as sales pipeline, revenue targets and profitability. Director of Supplier Management Skills Required A solid understanding of the meetings and events sector Extensive experience negotiating contracts with suppliers. An understanding of different supplier frameworks. A track record of delivering against revenue targets. A strategic and analytical mindset. Degree educated in business, marketing, events or similar field. Director of Supplier Management Additional Details A basic salary ion the region of 75-90k depending on experience Bonus potential up to 20% Private health, life assurance, pension Hybrid working, 2-3 days a week in London office Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
Our client, a leading provider of Telco customer and number portability solutions is looking to hire a Sales Director to be initially focused on the UK and then Europe. Our client has a wide portfolio but specifically in the UK, it is a Managed Access Provider, providing the critical link between the internal operations of Communications Providers (CPs) and the TOTSCo One Touch Switch Hub. Their Managed Access Gateway (MAG) platform simplifies and expedites the entire switching process by providing real-time coordination between the gaining and losing broadband services providers. It empowers them to smoothly complete customer switches, at lower cost and with fewer errors via a simple, seamless, secure web-based GUI portal or API. We are therefore looking for a candidate with experience in selling to Tier 2/3 and altnet broadband service providers The above will be the main focus of the role initially but the candidate will then be expected to sell their wider portfolio including number portability, digital identity, fraud prevention, and operations efficiency. Major Duties and Functions: Individual contributor responsible for driving sales in the UK telecom industry to include meeting and exceeding sales goals. Develop and maintain key telecom client relationships. Must be able to develop, keep current and execute Strategic Account/Territory plans. Improve and drive product and services specific strategies and sales cycles. Leverage existing relationships to position our client's entire suite of products. Follow corporate deal approval process. Travel to key customer sites are a regular and required activity. Interact and coordinate with other sales teams working on the same account. Develop trusted advisor relationships with key customer stakeholders and executives. Negotiate contracts and close agreements. Clearly communicate the progress of initiatives to internal and external stakeholders. Forecast and track key account metrics. Assist with challenging client requests or issue escalations as needed Requirements: Proven account management, channel management, or other sales experience in the UK telecom industry. Familiarity with UK telecom regulatory trends such as fixed voice and broadband switching. Familiarity with trusted communications trends such as STIR/SHAKEN and RCS. Familiarity with mobile and fixed number portability and numbering management (not mandatory). Demonstrated ability to communicate, present effectively at all levels of an organization. Demonstrated experience and relationships within the UK telecommunications industry. Bachelor's Degree in appropriate field of study or equivalent work experience. 10+ years' experience selling solutions to Telecom Senior Executive, marketing, planning and operations groups. Ability to handle multiple tasks simultaneously and prioritize accordingly. Results driven, team player with strong sense of responsibility. Ability to work with a minimum level of supervision. Excellent written and verbal communication skills. Strong English language skills (verbal and written) Multi-lingual is a plus. Ability to travel as needed.
Mar 28, 2024
Full time
Our client, a leading provider of Telco customer and number portability solutions is looking to hire a Sales Director to be initially focused on the UK and then Europe. Our client has a wide portfolio but specifically in the UK, it is a Managed Access Provider, providing the critical link between the internal operations of Communications Providers (CPs) and the TOTSCo One Touch Switch Hub. Their Managed Access Gateway (MAG) platform simplifies and expedites the entire switching process by providing real-time coordination between the gaining and losing broadband services providers. It empowers them to smoothly complete customer switches, at lower cost and with fewer errors via a simple, seamless, secure web-based GUI portal or API. We are therefore looking for a candidate with experience in selling to Tier 2/3 and altnet broadband service providers The above will be the main focus of the role initially but the candidate will then be expected to sell their wider portfolio including number portability, digital identity, fraud prevention, and operations efficiency. Major Duties and Functions: Individual contributor responsible for driving sales in the UK telecom industry to include meeting and exceeding sales goals. Develop and maintain key telecom client relationships. Must be able to develop, keep current and execute Strategic Account/Territory plans. Improve and drive product and services specific strategies and sales cycles. Leverage existing relationships to position our client's entire suite of products. Follow corporate deal approval process. Travel to key customer sites are a regular and required activity. Interact and coordinate with other sales teams working on the same account. Develop trusted advisor relationships with key customer stakeholders and executives. Negotiate contracts and close agreements. Clearly communicate the progress of initiatives to internal and external stakeholders. Forecast and track key account metrics. Assist with challenging client requests or issue escalations as needed Requirements: Proven account management, channel management, or other sales experience in the UK telecom industry. Familiarity with UK telecom regulatory trends such as fixed voice and broadband switching. Familiarity with trusted communications trends such as STIR/SHAKEN and RCS. Familiarity with mobile and fixed number portability and numbering management (not mandatory). Demonstrated ability to communicate, present effectively at all levels of an organization. Demonstrated experience and relationships within the UK telecommunications industry. Bachelor's Degree in appropriate field of study or equivalent work experience. 10+ years' experience selling solutions to Telecom Senior Executive, marketing, planning and operations groups. Ability to handle multiple tasks simultaneously and prioritize accordingly. Results driven, team player with strong sense of responsibility. Ability to work with a minimum level of supervision. Excellent written and verbal communication skills. Strong English language skills (verbal and written) Multi-lingual is a plus. Ability to travel as needed.
Client Managing Partner - Healthcare & Pharma page is loaded Client Managing Partner - Healthcare & Pharma Apply locations Remote/Homebased time type Full time posted on Posted Today job requisition id JR011553 The Client Managing Partner owns the relationships with multiple of Acxiom's accounts and clients. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. Finally, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio. The Client Managing Partner owns the relationships with multiple of Acxiom's accounts and clients. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. Finally, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio. WE NEED: Revenue Driver: Ability to contribute to the generation of revenue proactively and strategically for an organization. Revenue drivers possess the skills and knowledge needed to identify, create, and seize opportunities that lead to increased sales, income, and profitability. Consultation: Ability to engage with others in a collaborative and client-focused manner to understand their needs, provide expert advice, and offer solutions that address those needs effectively. A consultative approach involves active listening, problem-solving, and the ability to build trust-based relationships with clients, customers, or colleagues. Client Advocate: Represent and champion the interests, needs, and concerns of clients or customers within an organization. A client advocate serves as a dedicated liaison, ensuring that clients' expectations are met, their issues are addressed, and their overall experience is positive and satisfactory. Relationship Builder: Ability to initiate, develop, nurture, and maintain positive and meaningful connections with others, whether they are colleagues, clients, customers, stakeholders, or external partners. Those with strong relationship-building skills excel in establishing rapport, trust, and mutual respect, which are essential for effective collaboration and achieving common goals. Industry Expertise: Comprehensive knowledge and deep understanding of a specific industry or sector. Those with industry expertise possess specialized insights, insights, and a nuanced understanding of the market dynamics, trends, challenges, regulations, and competitive landscape within their chosen industry. WHAT WILL YOU DO: Consistently deliver high quality work on time and against commitments. Achieves revenue run rate and incremental growth targets, profitability targets, and other sales related goals within named book of accounts. Proactively identifies new revenue opportunities and drives account growth and profitability acceleration including new business, up-sell, and cross-sell opportunities. Develops and improves client relationships by providing consultation and expertise: aligning client business needs to Acxiom products, solutions, and services. With Senior Leadership Team, establish annual and monthly revenue and bookings forecasts. Meets and exceeds revenue targets, and other sales and revenue related goals. Responsible for managing within salesforce all records of sales, revenue, and other key account information. Creates and maintains appropriate, well-managed pipeline. Proactively monitors account(s) and determines avenues for account growth. Creates value and differentiates Acxiom services and products from competitors. Consults with client on new use cases and capabilities to enable organic growth (including decision engines, digital enablement, analytics, channel expansion, etc.) Leads or facilitates contract negotiations for new business and renewals. Escalation points for status, issues, problems, and feedback to client/stakeholders and teams Negotiate contracts on behalf of company. Lead client-facing and internal troubleshooting efforts Work closely with delivery team managers helping support overall business strategy. Work closely with our agency partners to develop and support overall account strategy. Lead Engagement Team for client renewals WHAT YOU WILL NEED: Requires a bachelor's degree and a minimum of eight years (8) of relevant experience. In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered. Experience managing large complex accounts. Solution selling experience in Retail industry. Demonstrated success closing large complex deals. Experience and temperament working in high-pressure, fast-paced environments. History calling on all levels of client organizations, including senior level executives. Ability to articulate and provide example of an understanding of a comprehensive sales process. Strong domain expertise in demand creation, lead generation through business prospecting. Fundamental understanding of technology, managed service offerings and the changing digital landscape to articulate Acxiom value and drive new opportunities. Ability to draft and review contracts. Problem-solving skills Financial and Business acumen Conversational style and ability to ask relevant questions (Solution Selling). Strong history of successful consultative, relationship-based selling WHAT WILL SET YOU APART: Twelve years (12) minimum of relevant experience. In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered. Expert industry knowledge. Multi-functional leadership experience (Consulting, BPO, General Management, etc.) Experience in Marketing and Marketing Technologies, including data insights, analytics, and digital marketing experience. Deep knowledge of digital ad tech ecosystem Deep knowledge of digital ad targeting platforms and technology Deep knowledge of the application of consumer and behavioral data in ad tech Proven track record of meeting/exceeding goals involving add-on deals and maintaining install base in large, complex organizations. Proven success in managing clients with multiple lines of business. Ability to map technology solutions to solve business problems or advance business goals. Demonstrating resilience and creativity to gain commitments over challenging sales cycles. Experience with large sales targets Why Acxiom? We pride ourselves on cultivating an environment that is inclusive, flexible, and full of opportunities for growth. Many of our associates stay at Acxiom for decades, which speaks to our love for and dedication to our associates. Acxiom repeatedly wins company awards including Great Places to Work, Best Workplaces for Innovators and Women. If you want to work at a tech company that prioritizes innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS the place for you! Primary Location City/State: Homebased - Conway, Arkansas Additional Locations (if applicable): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City , Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please .
Mar 28, 2024
Full time
Client Managing Partner - Healthcare & Pharma page is loaded Client Managing Partner - Healthcare & Pharma Apply locations Remote/Homebased time type Full time posted on Posted Today job requisition id JR011553 The Client Managing Partner owns the relationships with multiple of Acxiom's accounts and clients. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. Finally, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio. The Client Managing Partner owns the relationships with multiple of Acxiom's accounts and clients. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. Finally, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio. WE NEED: Revenue Driver: Ability to contribute to the generation of revenue proactively and strategically for an organization. Revenue drivers possess the skills and knowledge needed to identify, create, and seize opportunities that lead to increased sales, income, and profitability. Consultation: Ability to engage with others in a collaborative and client-focused manner to understand their needs, provide expert advice, and offer solutions that address those needs effectively. A consultative approach involves active listening, problem-solving, and the ability to build trust-based relationships with clients, customers, or colleagues. Client Advocate: Represent and champion the interests, needs, and concerns of clients or customers within an organization. A client advocate serves as a dedicated liaison, ensuring that clients' expectations are met, their issues are addressed, and their overall experience is positive and satisfactory. Relationship Builder: Ability to initiate, develop, nurture, and maintain positive and meaningful connections with others, whether they are colleagues, clients, customers, stakeholders, or external partners. Those with strong relationship-building skills excel in establishing rapport, trust, and mutual respect, which are essential for effective collaboration and achieving common goals. Industry Expertise: Comprehensive knowledge and deep understanding of a specific industry or sector. Those with industry expertise possess specialized insights, insights, and a nuanced understanding of the market dynamics, trends, challenges, regulations, and competitive landscape within their chosen industry. WHAT WILL YOU DO: Consistently deliver high quality work on time and against commitments. Achieves revenue run rate and incremental growth targets, profitability targets, and other sales related goals within named book of accounts. Proactively identifies new revenue opportunities and drives account growth and profitability acceleration including new business, up-sell, and cross-sell opportunities. Develops and improves client relationships by providing consultation and expertise: aligning client business needs to Acxiom products, solutions, and services. With Senior Leadership Team, establish annual and monthly revenue and bookings forecasts. Meets and exceeds revenue targets, and other sales and revenue related goals. Responsible for managing within salesforce all records of sales, revenue, and other key account information. Creates and maintains appropriate, well-managed pipeline. Proactively monitors account(s) and determines avenues for account growth. Creates value and differentiates Acxiom services and products from competitors. Consults with client on new use cases and capabilities to enable organic growth (including decision engines, digital enablement, analytics, channel expansion, etc.) Leads or facilitates contract negotiations for new business and renewals. Escalation points for status, issues, problems, and feedback to client/stakeholders and teams Negotiate contracts on behalf of company. Lead client-facing and internal troubleshooting efforts Work closely with delivery team managers helping support overall business strategy. Work closely with our agency partners to develop and support overall account strategy. Lead Engagement Team for client renewals WHAT YOU WILL NEED: Requires a bachelor's degree and a minimum of eight years (8) of relevant experience. In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered. Experience managing large complex accounts. Solution selling experience in Retail industry. Demonstrated success closing large complex deals. Experience and temperament working in high-pressure, fast-paced environments. History calling on all levels of client organizations, including senior level executives. Ability to articulate and provide example of an understanding of a comprehensive sales process. Strong domain expertise in demand creation, lead generation through business prospecting. Fundamental understanding of technology, managed service offerings and the changing digital landscape to articulate Acxiom value and drive new opportunities. Ability to draft and review contracts. Problem-solving skills Financial and Business acumen Conversational style and ability to ask relevant questions (Solution Selling). Strong history of successful consultative, relationship-based selling WHAT WILL SET YOU APART: Twelve years (12) minimum of relevant experience. In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered. Expert industry knowledge. Multi-functional leadership experience (Consulting, BPO, General Management, etc.) Experience in Marketing and Marketing Technologies, including data insights, analytics, and digital marketing experience. Deep knowledge of digital ad tech ecosystem Deep knowledge of digital ad targeting platforms and technology Deep knowledge of the application of consumer and behavioral data in ad tech Proven track record of meeting/exceeding goals involving add-on deals and maintaining install base in large, complex organizations. Proven success in managing clients with multiple lines of business. Ability to map technology solutions to solve business problems or advance business goals. Demonstrating resilience and creativity to gain commitments over challenging sales cycles. Experience with large sales targets Why Acxiom? We pride ourselves on cultivating an environment that is inclusive, flexible, and full of opportunities for growth. Many of our associates stay at Acxiom for decades, which speaks to our love for and dedication to our associates. Acxiom repeatedly wins company awards including Great Places to Work, Best Workplaces for Innovators and Women. If you want to work at a tech company that prioritizes innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS the place for you! Primary Location City/State: Homebased - Conway, Arkansas Additional Locations (if applicable): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City , Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please .
We are looking for a bright and innovative Aviation Executive who can come on board and be part of our TC Support team. You'll have the amazing opportunity to reach your potential among some of the most talented people in travel. The successful Aviation Executive will be a multi-skilled executive with experience in IATA airline reservations & ticketing to work as part of a successful service-based team responsible for providing support to our home-based Travel Counsellors. As an Aviation Executive, you will offer excellent knowledge of all airfares and possess a good geographical awareness to assist with making reservations, recalculating amendments and processing refunds, and have the ability to issue and reissue tickets. Main Duties and Responsibilities Making complex reservations on scheduled airlines for our Travel Counsellors Putting together complex itineraries using manual contracts where required Advising on different airfare types, fare rules, best routings/airlines and airline schedule changes & sourcing alternatives Awareness of Phenix flight functionality Understanding the minimum ground arrangements required for our negotiated ITX fares Giving the applicable codes to ensure extended ticketing time limits are achieved Receiving airline communication and distributing where necessary Booking BA groups using BA drop-through Assisting with Galileo entries & supporting our GDS users to use the resource more effectively Ensuring published and consolidated tickets are issued accurately and efficiently Amending and recalculating voluntary changes according to fare rules Reissuing tickets in the case of voluntary and involuntary changes Building and issuing tickets on group bookings Queue management - understanding ticketing time limits and reading vendor remarks Processing airline refunds via GDS and BSPlink with an awareness of the accuracy required Reviewing and investigating ADMs received and understanding airline rules and policies to be able to dispute in a timely manner Benefits A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell 3 paid days charity leave Company events, socials, and incentives 3 x Death in Service Company pension scheme Costco membership Salary sacrifice, company car scheme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Essential Skills To be successful in this Aviation Executive role, you will: Be a role model for our business values, using your personality and behaviours to maintain integrity and a can-do attitude Have a willingness to go the extra mile and always strive to seek job satisfaction Have the ability to think digitally as we continue to evolve as a digital-first business , which means we need you to have the right knowledge, skills and appetite to effectively use digital systems to support the delivery of an efficient, robust finance environment Always bring your authentic self to work Pride yourself on building loyal and mutual trusting relationships with colleagues, TCs and supplier partners Respect and value diversity, creating an environment that is inclusive of all Be focused on your personal development as well as the future of our business, contributing new and innovative ideas and ways of working Actively seek out opportunities and find meaningfulness at work Not be afraid to use your voice to challenge or reinforce the status quo, guided by our values and behaviours Be highly motivated, ambitious, driven by success and comfortable working towards targets Desirable Skills About Company Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for over 28 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 1,900 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and has never wavered from its purpose; to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 250 super-talented people in our support offices to help them create unique, inspiring, and exciting experiences for their customers, building lasting personal relationships that bring them back to us time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of what is our record year in terms of revenue (over £800m) and so are looking for like-minded individuals to join our dedicated Head Office team to help the company continue to flourish.
Mar 28, 2024
Full time
We are looking for a bright and innovative Aviation Executive who can come on board and be part of our TC Support team. You'll have the amazing opportunity to reach your potential among some of the most talented people in travel. The successful Aviation Executive will be a multi-skilled executive with experience in IATA airline reservations & ticketing to work as part of a successful service-based team responsible for providing support to our home-based Travel Counsellors. As an Aviation Executive, you will offer excellent knowledge of all airfares and possess a good geographical awareness to assist with making reservations, recalculating amendments and processing refunds, and have the ability to issue and reissue tickets. Main Duties and Responsibilities Making complex reservations on scheduled airlines for our Travel Counsellors Putting together complex itineraries using manual contracts where required Advising on different airfare types, fare rules, best routings/airlines and airline schedule changes & sourcing alternatives Awareness of Phenix flight functionality Understanding the minimum ground arrangements required for our negotiated ITX fares Giving the applicable codes to ensure extended ticketing time limits are achieved Receiving airline communication and distributing where necessary Booking BA groups using BA drop-through Assisting with Galileo entries & supporting our GDS users to use the resource more effectively Ensuring published and consolidated tickets are issued accurately and efficiently Amending and recalculating voluntary changes according to fare rules Reissuing tickets in the case of voluntary and involuntary changes Building and issuing tickets on group bookings Queue management - understanding ticketing time limits and reading vendor remarks Processing airline refunds via GDS and BSPlink with an awareness of the accuracy required Reviewing and investigating ADMs received and understanding airline rules and policies to be able to dispute in a timely manner Benefits A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell 3 paid days charity leave Company events, socials, and incentives 3 x Death in Service Company pension scheme Costco membership Salary sacrifice, company car scheme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Essential Skills To be successful in this Aviation Executive role, you will: Be a role model for our business values, using your personality and behaviours to maintain integrity and a can-do attitude Have a willingness to go the extra mile and always strive to seek job satisfaction Have the ability to think digitally as we continue to evolve as a digital-first business , which means we need you to have the right knowledge, skills and appetite to effectively use digital systems to support the delivery of an efficient, robust finance environment Always bring your authentic self to work Pride yourself on building loyal and mutual trusting relationships with colleagues, TCs and supplier partners Respect and value diversity, creating an environment that is inclusive of all Be focused on your personal development as well as the future of our business, contributing new and innovative ideas and ways of working Actively seek out opportunities and find meaningfulness at work Not be afraid to use your voice to challenge or reinforce the status quo, guided by our values and behaviours Be highly motivated, ambitious, driven by success and comfortable working towards targets Desirable Skills About Company Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for over 28 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 1,900 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and has never wavered from its purpose; to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 250 super-talented people in our support offices to help them create unique, inspiring, and exciting experiences for their customers, building lasting personal relationships that bring them back to us time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of what is our record year in terms of revenue (over £800m) and so are looking for like-minded individuals to join our dedicated Head Office team to help the company continue to flourish.
NEW VACANCY! (PK8172) CUSTOMER RELATIONS EXECUTIVE WEST MIDLANDS Salary up to 30K + Company Car + Mobile Phone + Laptop + Pension Scheme + 28 Days Annual Leave + Onsite Parking Our client is a well-established, multi-sited independent manufacturer of quality, bespoke corrugated packaging: die cuts, SRP and point of sale for Food (BRC Accredited), Cosmetics, FMCG, Retail and online retail markets etc. They are currently looking to recruit a Customer Relations Executive to join the team. You will be managing key house accounts and create new business opportunities within a geographical area for cardboard boxes. Key Responsibilities: Building a solid relationship between yourself and your assigned accounts Build and maintain strong relationships with key stakeholders, including potential customers, distributors, and industry influencers Organising and hosting update meetings with clients Managing customer complaints and ensure they are dealt with swiftly Collaborate with internal teams to ensure seamless delivery of products and services to clients Meet or exceed sales targets and contribute to the overall growth of the company Negotiate contracts and close deals with customers, ensuring mutually beneficial terms Stay up to date with industry developments and best practices Requirements: Excellent communication and negotiation skills Demonstrated ability to build and maintain relationships with key stakeholders Analytical mindset with the ability to gather and interpret market data Self-motivated and results-oriented, with a proactive approach to problem-solving Ability to work independently and as part of a team Valid driver's licence Proficiency in using Microsoft Office Suite
Mar 28, 2024
Full time
NEW VACANCY! (PK8172) CUSTOMER RELATIONS EXECUTIVE WEST MIDLANDS Salary up to 30K + Company Car + Mobile Phone + Laptop + Pension Scheme + 28 Days Annual Leave + Onsite Parking Our client is a well-established, multi-sited independent manufacturer of quality, bespoke corrugated packaging: die cuts, SRP and point of sale for Food (BRC Accredited), Cosmetics, FMCG, Retail and online retail markets etc. They are currently looking to recruit a Customer Relations Executive to join the team. You will be managing key house accounts and create new business opportunities within a geographical area for cardboard boxes. Key Responsibilities: Building a solid relationship between yourself and your assigned accounts Build and maintain strong relationships with key stakeholders, including potential customers, distributors, and industry influencers Organising and hosting update meetings with clients Managing customer complaints and ensure they are dealt with swiftly Collaborate with internal teams to ensure seamless delivery of products and services to clients Meet or exceed sales targets and contribute to the overall growth of the company Negotiate contracts and close deals with customers, ensuring mutually beneficial terms Stay up to date with industry developments and best practices Requirements: Excellent communication and negotiation skills Demonstrated ability to build and maintain relationships with key stakeholders Analytical mindset with the ability to gather and interpret market data Self-motivated and results-oriented, with a proactive approach to problem-solving Ability to work independently and as part of a team Valid driver's licence Proficiency in using Microsoft Office Suite
Operations Assistant Up to £26,000 Mid Kent Full Time Permanent Are you looking to join a well-established company, who will support your growth and development long term? My client has a rare opening for an Operations Assistant to join a vibrant team based in Mid Kent! This role is super varied so if you are organised, an all-rounder and have an aptitude to learn then continue reading! Duties Include: Working closely with Operations Manager and Director, providing comprehensive administrative support Maintaining and managing strong relationships with a database of well-known retail customers. Sourcing materials when requested. Negotiating with suppliers, creating, providing, and presenting competitive quotes to customers Attending meetings with clients, signing off samples for production Managing email inboxes and answering telephone lines Supporting national and international transport both inbound and outbound (import/export) ensuring adherence to customs legislation. Extensive reporting using the internal systems as well as Microsoft Excel including formulas. Providing excellent customer care, finding, and communicating effective responses to queries and complaints Creating and formatting contracts and keeping records correct and up to date. The perfect candidate will have/be: Experience liaising, negotiating, and building relationships with high-net-worth customers. Some prior experience in or knowledge of international Import/Export A desire to develop with a can-do attitude. Strong administrative and communication skills A meticulous attention to detail Excellent problem-solving and organisation skills Strong time management: the ability to prioritise. This is a great opportunity for someone looking to join a company, who cultivate a 'family feel' and are expanding due to success. Working with some fantastic high end customers, you will get exposure to a highly established company where you ll be learning from the best! Progression will be available for the right candidate! If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Jasmine Smith, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Mar 28, 2024
Full time
Operations Assistant Up to £26,000 Mid Kent Full Time Permanent Are you looking to join a well-established company, who will support your growth and development long term? My client has a rare opening for an Operations Assistant to join a vibrant team based in Mid Kent! This role is super varied so if you are organised, an all-rounder and have an aptitude to learn then continue reading! Duties Include: Working closely with Operations Manager and Director, providing comprehensive administrative support Maintaining and managing strong relationships with a database of well-known retail customers. Sourcing materials when requested. Negotiating with suppliers, creating, providing, and presenting competitive quotes to customers Attending meetings with clients, signing off samples for production Managing email inboxes and answering telephone lines Supporting national and international transport both inbound and outbound (import/export) ensuring adherence to customs legislation. Extensive reporting using the internal systems as well as Microsoft Excel including formulas. Providing excellent customer care, finding, and communicating effective responses to queries and complaints Creating and formatting contracts and keeping records correct and up to date. The perfect candidate will have/be: Experience liaising, negotiating, and building relationships with high-net-worth customers. Some prior experience in or knowledge of international Import/Export A desire to develop with a can-do attitude. Strong administrative and communication skills A meticulous attention to detail Excellent problem-solving and organisation skills Strong time management: the ability to prioritise. This is a great opportunity for someone looking to join a company, who cultivate a 'family feel' and are expanding due to success. Working with some fantastic high end customers, you will get exposure to a highly established company where you ll be learning from the best! Progression will be available for the right candidate! If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Jasmine Smith, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Sales Processing Administrator Lincoln Temporary Assignment Monday Friday, Full time £11.44 per hour Are you an experienced Administrator looking for a new role? An exciting opportunity has arisen for Administrators with our client based in Lincoln, this is a temporary role with a chance to work in a fantastic team providing support to not only the logistics team but the company as a whole! Duties for this role include but are not limited to: Collaborate closely with the logistics team to provide administrative support and ensure seamless operations. Process sales orders, contracts, and internal invoices accurately and in a timely manner. Communicate with suppliers on order delivery times. Maintain and update customer records, ensuring data accuracy and completeness. Coordinate with various departments as and when required. Monitoring the internal inbox, responding to customer queries, and actioning when required and coordinating internally. Other ad hoc duties as and when required. The successful candidate for this role will have/ be: Proven experience in administration, customer service, or a related role. Proficiency in Microsoft Office Suite with a strong knowledge of Excel, Word, and Outlook. Excellent communication skills, both written and verbal. Strong organisational and multitasking abilities. Attention to detail and accuracy in data entry and record keeping. Motivated and driven. Ability to work collaboratively in a fast-paced, team-oriented environment. This is a great opportunity for an Administrator to join a company who value their employees and provide fantastic benefits. If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration! This role is being handled by Riley Keith, Candidate Consultant at Pearson Whiffin Recruitment Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Mar 27, 2024
Contractor
Sales Processing Administrator Lincoln Temporary Assignment Monday Friday, Full time £11.44 per hour Are you an experienced Administrator looking for a new role? An exciting opportunity has arisen for Administrators with our client based in Lincoln, this is a temporary role with a chance to work in a fantastic team providing support to not only the logistics team but the company as a whole! Duties for this role include but are not limited to: Collaborate closely with the logistics team to provide administrative support and ensure seamless operations. Process sales orders, contracts, and internal invoices accurately and in a timely manner. Communicate with suppliers on order delivery times. Maintain and update customer records, ensuring data accuracy and completeness. Coordinate with various departments as and when required. Monitoring the internal inbox, responding to customer queries, and actioning when required and coordinating internally. Other ad hoc duties as and when required. The successful candidate for this role will have/ be: Proven experience in administration, customer service, or a related role. Proficiency in Microsoft Office Suite with a strong knowledge of Excel, Word, and Outlook. Excellent communication skills, both written and verbal. Strong organisational and multitasking abilities. Attention to detail and accuracy in data entry and record keeping. Motivated and driven. Ability to work collaboratively in a fast-paced, team-oriented environment. This is a great opportunity for an Administrator to join a company who value their employees and provide fantastic benefits. If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration! This role is being handled by Riley Keith, Candidate Consultant at Pearson Whiffin Recruitment Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Office Angels are currently supporting a variety of clients based in the Crawley area. To be considered for these Temporary vacancies you need to be registered with Office Angels, ready to start work straight away! Temporary vacancies available at the moment include: Receptionist Administration Finance - Sales & Purchase Ledger, Accounts Assistant, Credit Control Sales Coordinator Marketing Assistant Business Analyst Customer Service Executive All of these roles are working for excellent companies who we are proud to be working in partnership with and who we can recommend as a great place to work. Temporary roles vary from a 1 day booking through to 12 month contracts or even temp to perm. So if you are out of work and available immediately then temping can be the best next step to kick start your career again. Skills, experience, and attributes required: Good working knowledge of Microsoft Office, including Outlook and Excel Front of house experience is desirable Customer facing/service experience Excellent administration skills Professional telephone manner and communication skills High level organisational and time management skills Ability to work as both a team member and in a stand-alone position Strong initiative and proactive working manner Please Note: You MUST be able to start immediately and be available to work in a temporary capacity for a minimum of 2 months Our roles start at a pay rate of 11.50ph+ on average Core business hours will usually be between 09:00 to 17:30 Monday to Friday Full time Next Steps: Please apply today with your up to date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 27, 2024
Seasonal
Office Angels are currently supporting a variety of clients based in the Crawley area. To be considered for these Temporary vacancies you need to be registered with Office Angels, ready to start work straight away! Temporary vacancies available at the moment include: Receptionist Administration Finance - Sales & Purchase Ledger, Accounts Assistant, Credit Control Sales Coordinator Marketing Assistant Business Analyst Customer Service Executive All of these roles are working for excellent companies who we are proud to be working in partnership with and who we can recommend as a great place to work. Temporary roles vary from a 1 day booking through to 12 month contracts or even temp to perm. So if you are out of work and available immediately then temping can be the best next step to kick start your career again. Skills, experience, and attributes required: Good working knowledge of Microsoft Office, including Outlook and Excel Front of house experience is desirable Customer facing/service experience Excellent administration skills Professional telephone manner and communication skills High level organisational and time management skills Ability to work as both a team member and in a stand-alone position Strong initiative and proactive working manner Please Note: You MUST be able to start immediately and be available to work in a temporary capacity for a minimum of 2 months Our roles start at a pay rate of 11.50ph+ on average Core business hours will usually be between 09:00 to 17:30 Monday to Friday Full time Next Steps: Please apply today with your up to date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We're looking for people with a great personality, a positive attitude and a strong work ethic. About Us We are an award-winning Charity fundraising agency with nearly 30 years' experience, delivering fundraising and awareness campaigns for some of the UK's most well-known charities such as Dogs Trust, Guide Dogs and Breast Cancer Now. Our passion for fundraising continues to grow and we raise over £20m for our charity partners each year. The Private Site Fundraising Role Our Private Site fundraisers are employed by Charity Link on permanent contracts, fulltime or part-time and enjoy a base rate, meaning you'll always know a minimum income with plenty of potential to earn more. This role really does make a difference to people's lives! You'll be the public face of our charity partners with a mission to interact with the public and get their support in the form of regular monthly direct debit donations or lottery sign ups. Private Site fundraising takes place at a vast array of shows, events, superstores and smaller stores, town centres, shopping centres and even train stations. These venues are pre-booked for you by our in-house venues team, whose focus is to give you the very best chance of securing as many donors as possible during your shift. The working day itself will vary according to the venues you work and you should aim to be there when footfall is at its maximum. That means you'll need to be flexible as to what hours you work, the evening being a particularly good time to find potential donors. Charity-branded clothing and equipment (stands, pull-ups, tables, gazebos etc ) are provided as well as an electric tablet to sign up donors. Life as a charity fundraiser is an exciting one, full of challenges and even more rewards. No two days are the same and you'll meet and connect with some of the best kinds of people. If you're confident, optimistic, resilient and love talking to people, this could be your calling! What happens next The hiring process has the following steps: CV application review - we aim to review your application as quickly as possible Let's talk - one of our team will contact you to discuss your experience and the role Virtual Interview - 1 hour video interview with one of our recruiters Fundraiser Experience - 1 hour in the field walking alongside an experienced door to door fundraiser so you can experience first-hand what the job entails and demonstrate an ability to open a conversation with a member of the public Our commitment As our fundraisers engage with the public daily, we need to ensure we recruit the best people with the right skills, experience and background to support our ambitions. Charity Link is an equal opportunities employer, we welcome applicants from all backgrounds. Charity Link receive a lot of applications, we do our best to get back to everyone. If you have not heard from the recruitment team within 14 days of application, please assume you have not been successful. Requirements Positive attitude and a strong work ethic. You're motivated to reach and surpass targets Previous experience in a customer-facing role such as sales, customer service, or field sales Able to work alternate Saturday's, the weekends are peak times for sign-ups! An excellent communicator with expertise interacting with the public, building an immediate face-to-face rapport and the ability to work under your own initiative Full UK Driving licence and access to your own vehicle Enjoy the variety of travelling and working in different environments each day. You're also comfortable working outside. The desire to become a passionate advocate for the charity you represent Benefits £23.8K - £25K basic salary + uncapped discretionary bonus (£45K+ OTE) 28 days annual leave with flexi holiday scheme Pension plan Healthcare plan worth up to £900 per annum Death in service plan, twice your annual salary Award winning training and on-going support Shopping discounts at over 30,000 retailers Generous referral scheme Long service awards - includes extra holiday, cash gifts and additional healthcare Regular incentives and discretionary bonus Career development opportunities
Mar 27, 2024
Full time
We're looking for people with a great personality, a positive attitude and a strong work ethic. About Us We are an award-winning Charity fundraising agency with nearly 30 years' experience, delivering fundraising and awareness campaigns for some of the UK's most well-known charities such as Dogs Trust, Guide Dogs and Breast Cancer Now. Our passion for fundraising continues to grow and we raise over £20m for our charity partners each year. The Private Site Fundraising Role Our Private Site fundraisers are employed by Charity Link on permanent contracts, fulltime or part-time and enjoy a base rate, meaning you'll always know a minimum income with plenty of potential to earn more. This role really does make a difference to people's lives! You'll be the public face of our charity partners with a mission to interact with the public and get their support in the form of regular monthly direct debit donations or lottery sign ups. Private Site fundraising takes place at a vast array of shows, events, superstores and smaller stores, town centres, shopping centres and even train stations. These venues are pre-booked for you by our in-house venues team, whose focus is to give you the very best chance of securing as many donors as possible during your shift. The working day itself will vary according to the venues you work and you should aim to be there when footfall is at its maximum. That means you'll need to be flexible as to what hours you work, the evening being a particularly good time to find potential donors. Charity-branded clothing and equipment (stands, pull-ups, tables, gazebos etc ) are provided as well as an electric tablet to sign up donors. Life as a charity fundraiser is an exciting one, full of challenges and even more rewards. No two days are the same and you'll meet and connect with some of the best kinds of people. If you're confident, optimistic, resilient and love talking to people, this could be your calling! What happens next The hiring process has the following steps: CV application review - we aim to review your application as quickly as possible Let's talk - one of our team will contact you to discuss your experience and the role Virtual Interview - 1 hour video interview with one of our recruiters Fundraiser Experience - 1 hour in the field walking alongside an experienced door to door fundraiser so you can experience first-hand what the job entails and demonstrate an ability to open a conversation with a member of the public Our commitment As our fundraisers engage with the public daily, we need to ensure we recruit the best people with the right skills, experience and background to support our ambitions. Charity Link is an equal opportunities employer, we welcome applicants from all backgrounds. Charity Link receive a lot of applications, we do our best to get back to everyone. If you have not heard from the recruitment team within 14 days of application, please assume you have not been successful. Requirements Positive attitude and a strong work ethic. You're motivated to reach and surpass targets Previous experience in a customer-facing role such as sales, customer service, or field sales Able to work alternate Saturday's, the weekends are peak times for sign-ups! An excellent communicator with expertise interacting with the public, building an immediate face-to-face rapport and the ability to work under your own initiative Full UK Driving licence and access to your own vehicle Enjoy the variety of travelling and working in different environments each day. You're also comfortable working outside. The desire to become a passionate advocate for the charity you represent Benefits £23.8K - £25K basic salary + uncapped discretionary bonus (£45K+ OTE) 28 days annual leave with flexi holiday scheme Pension plan Healthcare plan worth up to £900 per annum Death in service plan, twice your annual salary Award winning training and on-going support Shopping discounts at over 30,000 retailers Generous referral scheme Long service awards - includes extra holiday, cash gifts and additional healthcare Regular incentives and discretionary bonus Career development opportunities
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a EMEA Regional Alliance Director to join the team located in London. The successful candidate will be responsible for managing the contract relationship, acting as a trusted advisor, and thought leader to grow the business relationship and contract value. Working closely with, and reporting to the Global Alliance Director, the Regional Alliance Director will ensure alignment between the EMEA account organization and other departments within GWS to maximize value creation and ensure excellence in operational delivery by providing direction and oversight to enable account teams to positively contribute and comprehensively manage the fulfilment of our commitment to the client. Through the development and execution of an EMEA Account Business Plan, the Alliance Director will be responsible for the profitable revenue growth and profit targets of the account portfolio. The incumbent is required to develop and foster senior level customer relations as part of developing strategic plans that ultimately improve the client's business, utilizing the full breadth of products and capabilities of GWS. Role Summary: Contract Management and Governance: Accountable for financial performance of assigned countries Indirectly leads the resources to deliver against the contract, managing scope interpretation as required Leads the sponsorship essential to deliver against the contract, managing scope interpretation as required Ensures fulfilment of "promise" to customer - sets tone and culture for the way GWS delivers Engages executive involvement as needed to leverage the broader GWS portfolio to introduce new scope & business pricing as part of delivering an integrated set of services Ability to negotiate, administer contract and possess solid understanding of contractual terms and implications Customer Relationship Management & Development: Manages the contract relationship, acting as a trusted advisor and thought leader to grow the business relationship with the client Demonstrates credibility and thought leadership, influencing business outcomes Manages enterprise-wide client relationships at senior levels acting as an extension of the client's executive management team Creates alignment between customer need & organizational delivery Manages issue escalation and resolution Strategic Planning & Value Creation: Account Growth Acts as an expert in customer's business, culture and strategy by pro-actively contributing to the improvement of the client's business Supports growth of customer's business through the development and execution of an Account Business Plan Influences the client's planning and budgeting process to enhance value and optimize performance Represents the customers' best interests externally and internally to GWS Strategic interpreter of needs and identifier of new value-added services Accommodates, plans, integrates portfolio contraction & expansion Ensures the successful management of scope expansion & renewal activities Establishes and executes resource & people strategy Service Delivery Integration and Assurance: Act as a champion of the Global Account Management model, working closely with the Global Leadership Team, to deliver upon the combined CBRE commitments to the client Acts as single point of contact for EMEA related communication to and from the senior client Act as team leader and be responsible for provision of all services that touch customer; manage escalation process Maintains effective communication on significant matters with and between all functional areas of the account team and the service delivery team, as well as within GWS and executive leadership Manages in a matrix environment Manages Customer business changes that impact service delivery Leadership: Part of the Global Integrated Leadership Team Leads and manages in a diverse environment Multi regional responsibilities Experience Required: Management of a large P&L Proven experience as a visionary leader Ability to grow existing business to achieve regional financial plans across all CBRE services lines and in line with Account and client strategic intent High level of personal credibility, customer relationship management, networking, and interpersonal skills Proven track record in the development & implementation of strategic plans Significant experience managing customer accounts across multiple regions Ability to effectively navigate in a matrix organization Exceptional collaboration skills Understanding of contracts and commercial models in the market Strong communication skills Industry knowledge and trends Consultative skills Interprets and manages risk
Mar 27, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a EMEA Regional Alliance Director to join the team located in London. The successful candidate will be responsible for managing the contract relationship, acting as a trusted advisor, and thought leader to grow the business relationship and contract value. Working closely with, and reporting to the Global Alliance Director, the Regional Alliance Director will ensure alignment between the EMEA account organization and other departments within GWS to maximize value creation and ensure excellence in operational delivery by providing direction and oversight to enable account teams to positively contribute and comprehensively manage the fulfilment of our commitment to the client. Through the development and execution of an EMEA Account Business Plan, the Alliance Director will be responsible for the profitable revenue growth and profit targets of the account portfolio. The incumbent is required to develop and foster senior level customer relations as part of developing strategic plans that ultimately improve the client's business, utilizing the full breadth of products and capabilities of GWS. Role Summary: Contract Management and Governance: Accountable for financial performance of assigned countries Indirectly leads the resources to deliver against the contract, managing scope interpretation as required Leads the sponsorship essential to deliver against the contract, managing scope interpretation as required Ensures fulfilment of "promise" to customer - sets tone and culture for the way GWS delivers Engages executive involvement as needed to leverage the broader GWS portfolio to introduce new scope & business pricing as part of delivering an integrated set of services Ability to negotiate, administer contract and possess solid understanding of contractual terms and implications Customer Relationship Management & Development: Manages the contract relationship, acting as a trusted advisor and thought leader to grow the business relationship with the client Demonstrates credibility and thought leadership, influencing business outcomes Manages enterprise-wide client relationships at senior levels acting as an extension of the client's executive management team Creates alignment between customer need & organizational delivery Manages issue escalation and resolution Strategic Planning & Value Creation: Account Growth Acts as an expert in customer's business, culture and strategy by pro-actively contributing to the improvement of the client's business Supports growth of customer's business through the development and execution of an Account Business Plan Influences the client's planning and budgeting process to enhance value and optimize performance Represents the customers' best interests externally and internally to GWS Strategic interpreter of needs and identifier of new value-added services Accommodates, plans, integrates portfolio contraction & expansion Ensures the successful management of scope expansion & renewal activities Establishes and executes resource & people strategy Service Delivery Integration and Assurance: Act as a champion of the Global Account Management model, working closely with the Global Leadership Team, to deliver upon the combined CBRE commitments to the client Acts as single point of contact for EMEA related communication to and from the senior client Act as team leader and be responsible for provision of all services that touch customer; manage escalation process Maintains effective communication on significant matters with and between all functional areas of the account team and the service delivery team, as well as within GWS and executive leadership Manages in a matrix environment Manages Customer business changes that impact service delivery Leadership: Part of the Global Integrated Leadership Team Leads and manages in a diverse environment Multi regional responsibilities Experience Required: Management of a large P&L Proven experience as a visionary leader Ability to grow existing business to achieve regional financial plans across all CBRE services lines and in line with Account and client strategic intent High level of personal credibility, customer relationship management, networking, and interpersonal skills Proven track record in the development & implementation of strategic plans Significant experience managing customer accounts across multiple regions Ability to effectively navigate in a matrix organization Exceptional collaboration skills Understanding of contracts and commercial models in the market Strong communication skills Industry knowledge and trends Consultative skills Interprets and manages risk
This market leading organisation based in Frimley is looking for an experienced Office Manager to join their team. You will be joining an expanding group that has achieved great success in their industry over the past few years and is continually looking to grow. This role will be fully office based however does have flexible working hours. This is a great role for an experienced all-rounder who is looking for a new challenge within a developing organisation. Office Manager - About The Role In this role you will be reporting into the senior leadership team and will be working with various departments. You will take on responsibility for various aspects of business administration and will be required to liaise with other sites. Your key responsibilities will be: Act as Executive Assistant to the senior management team, organising events, diaries and managing ad-hoc projects Organise internal and external communications and documentation (including client contracts) Act as Head Office facilities manager and co-ordinate group facilities activities Master user of the company's office software and applications Providing support for business administration, such as HR, Recruitment, Finance, IT Co-ordinate Marketing and Branding activities (including liaising with subcontractors) Process supplier and customer documentation Organise and attend client and supplier meetings on an ad-hoc basis Act as training co-ordinator, booking courses and hotel stays, administering documentation etc. Take minutes of meetings when required Act as company fleet and claims administrator The successful Office Manager will have: Minimum of 3 years' experience as an Office Manager Strong IT skills Ability to communicate at all levels A flexible and pro-active work approach Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Mar 27, 2024
Full time
This market leading organisation based in Frimley is looking for an experienced Office Manager to join their team. You will be joining an expanding group that has achieved great success in their industry over the past few years and is continually looking to grow. This role will be fully office based however does have flexible working hours. This is a great role for an experienced all-rounder who is looking for a new challenge within a developing organisation. Office Manager - About The Role In this role you will be reporting into the senior leadership team and will be working with various departments. You will take on responsibility for various aspects of business administration and will be required to liaise with other sites. Your key responsibilities will be: Act as Executive Assistant to the senior management team, organising events, diaries and managing ad-hoc projects Organise internal and external communications and documentation (including client contracts) Act as Head Office facilities manager and co-ordinate group facilities activities Master user of the company's office software and applications Providing support for business administration, such as HR, Recruitment, Finance, IT Co-ordinate Marketing and Branding activities (including liaising with subcontractors) Process supplier and customer documentation Organise and attend client and supplier meetings on an ad-hoc basis Act as training co-ordinator, booking courses and hotel stays, administering documentation etc. Take minutes of meetings when required Act as company fleet and claims administrator The successful Office Manager will have: Minimum of 3 years' experience as an Office Manager Strong IT skills Ability to communicate at all levels A flexible and pro-active work approach Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Our client is a UK life and pensions company helping customers plan and save for the long term, with roots going back over 100 years. They operate in one of the largest, most sophisticated insurance markets in the world. Due to expansion, they're now seeking a Legal Counsel to join their thriving team in Aylesbury where there is a hybrid working policy in place. The role will pay a competitive basic salary, annual bonus and will come with a range of benefits. What is expected of the Legal Counsel? Provide expert legal counsel on the development of their business and throughout the transaction process. Interpret and present complex legal considerations and material. Draft, edit and review legal documentation and processes required in the run up to and throughout transactions, including alterations to standard terms and deal contracts Support the team and Executive Committee in managing third parties involved in the provision of services, including pension scheme trustees, administrators and EBCs). Work closely with the Compliance team and Executive Committee team understand the regulatory and legal landscape. Work closely with the Company Secretary to provide support on day-to-day company legal matters. Manage relationships with any external legal counsel and those assigned to act for third parties. Contribute to the risk management function Maintain up to date knowledge of legislative changes and industry best practice relevant to our business Maintain competence and fitness and propriety standards to the level required by the Company's regulators. Provide our client with access to any evidence of competence, fitness and propriety reasonably required, for example permission to carry out DBS and credit history checks. Comply with the FCA's conduct What we look for in a Legal Counsel? • Minimum two years' post qualified experience (either in-house or in practice) • Good knowledge and experience of life assurance and pensions business. • Knowledge of defined benefit liability management/de-risking work. • Experience working in the BPA sector desirable. What the Legal Counsel will receive? Competitive basic salary Annual bonus Hybrid working Full benefits package InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Mar 27, 2024
Full time
Our client is a UK life and pensions company helping customers plan and save for the long term, with roots going back over 100 years. They operate in one of the largest, most sophisticated insurance markets in the world. Due to expansion, they're now seeking a Legal Counsel to join their thriving team in Aylesbury where there is a hybrid working policy in place. The role will pay a competitive basic salary, annual bonus and will come with a range of benefits. What is expected of the Legal Counsel? Provide expert legal counsel on the development of their business and throughout the transaction process. Interpret and present complex legal considerations and material. Draft, edit and review legal documentation and processes required in the run up to and throughout transactions, including alterations to standard terms and deal contracts Support the team and Executive Committee in managing third parties involved in the provision of services, including pension scheme trustees, administrators and EBCs). Work closely with the Compliance team and Executive Committee team understand the regulatory and legal landscape. Work closely with the Company Secretary to provide support on day-to-day company legal matters. Manage relationships with any external legal counsel and those assigned to act for third parties. Contribute to the risk management function Maintain up to date knowledge of legislative changes and industry best practice relevant to our business Maintain competence and fitness and propriety standards to the level required by the Company's regulators. Provide our client with access to any evidence of competence, fitness and propriety reasonably required, for example permission to carry out DBS and credit history checks. Comply with the FCA's conduct What we look for in a Legal Counsel? • Minimum two years' post qualified experience (either in-house or in practice) • Good knowledge and experience of life assurance and pensions business. • Knowledge of defined benefit liability management/de-risking work. • Experience working in the BPA sector desirable. What the Legal Counsel will receive? Competitive basic salary Annual bonus Hybrid working Full benefits package InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Acronis is a world leader in cyber protection-empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. As the Head of Strategic Account Management UKI, you will be responsible for leading and managing the team responsible for the most strategic Service Providers for Acronis in your region as well as managing you own list of strategic accounts. The ideal candidate will have a strong background in Cyber Security and IT, demonstrate leadership qualities, and have a proven track record of successfully managing large and important accounts directly and via a team of sales professionals. This individual will need to work in close collaboration with their account management team as well as the functional leaders who have various responsibilities across the global organization. The most important objective starts with increasing Acronis' revenue with these partners, but is driven from the bottoms up through customer acquisition, workload adoption, and cross selling of all Acronis solutions. This role is ideal for an individual with a strong strategic and tactical sales management skills. It requires a sales leader who can balance short-term sales activities with long-term strategic initiatives. WHAT YOU'LL DO Develop and implement a strategic 12 month plan for growing top-tier service providers in your region Evaluate not just the account potential, but the overall market potential for Acronis services in your given territory. Stay up-to-date on industry trends and changes in order to identify new opportunities for service provider partnerships Work closely with Regional Marketing Managers to develop marketing campaigns with the Marketing team to target specific SPs in your region and build plans that demonstrate clear ROI Work with General Managers in your region to align on regional strategy Run events across region to enable SPs to expand their usage of Acronis Maintain an excellent level of technical expertise within the Strategic Partner Account Management team Establish relationships with key decision makers at Strategic Service Providers Negotiate various contracts, including upgrades, with service providers For partners that are involved in the program, align with the key stakeholders in your regions and counterparts within the service provider to ensure all assets are leveraged Monitor and evaluate the performance of Strategic Partner Account Management team to ensure they meet the company's standards Work closely with internal teams to identify and address any issues or concerns with service providers Grow incremental Annual Recurring Revenue/sales through the management of sales initiatives Align closely with teams responsible for training, on-boarding, and enablement of new/prospective service providers - including the Strategic Partner Account Managers Expected to deliver monthly, quarterly and annual partner forecast/pipeline and business activity to the Acronis sales management team. Create, implement, execute and manage marketing and promotional campaigns and activity through each Service Provider partner Develop & manage all business planning aspects to drive tight alignment with managed partners Be involved in conducting Quarterly Business Reviews and Quarterly Business Planning Sessions with assigned SP partners Monitor Acronis Partner Passports to ensure accurate data about each Service Provider leveraging Customer Relationship Management tools Enable cross functional cooperation between Sales, Marketing, Professional Services, Acronis Academy, and other teams including Acronis executives as necessary Establish regular cadence and rhythm of business with your team and align with all strategic service providers Communicate across multiple departments (sales, marketing, finance, business development, engineering, virtualization business and operations) to ensure effective account penetration management, and corporate communication. Work with Strategic Partner Account managers to help them enable Strategic Partners to sell to their existing base of customers to increase adoption of Acronis Cyber Protection services WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS) Must have is relevant experience in cyber security sales -experience in backup, disaster recovery, RMM/PSA and/or closely related cloud technologies would be beneficial 5+ years of total large account management experience 3+ years of experience managing high-performance sales teams Bachelor's Degree or relevant work experience Self-starter and independent, high-energy culture we are looking for impact players Hybrid position, need to be very aggressive at establishing relationships with new providers Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills Must have the technical understanding and competency to deliver a sales and product training on the Acronis software solutions, based around product positioning and client technical requirements Excellent Sales forecasting and modeling skills Proven track record of succeeding in a highly-leveraged channel sales environment, where leadership of the channel drives sales from an inside sales/lead development team Outstanding written and oral communication and presentation skills Detail oriented, with excellent planning and follow-up skills Working knowledge of MS Office and Management of daily activities through CRM applications including Sales Force Displays exceptional personal and business ethics and moral character Regional travel is required in the role. Must be willing to travel on a frequent basis as required High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy Outstanding organizational, problem solving, and multi-tasking skills Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities Self-motivated, proactive, and able to work with minimal supervision Passion and commitment to succeed by working hard and never giving up WHO WE ARE Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-all at a low and predictable cost. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Mar 27, 2024
Full time
Acronis is a world leader in cyber protection-empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. As the Head of Strategic Account Management UKI, you will be responsible for leading and managing the team responsible for the most strategic Service Providers for Acronis in your region as well as managing you own list of strategic accounts. The ideal candidate will have a strong background in Cyber Security and IT, demonstrate leadership qualities, and have a proven track record of successfully managing large and important accounts directly and via a team of sales professionals. This individual will need to work in close collaboration with their account management team as well as the functional leaders who have various responsibilities across the global organization. The most important objective starts with increasing Acronis' revenue with these partners, but is driven from the bottoms up through customer acquisition, workload adoption, and cross selling of all Acronis solutions. This role is ideal for an individual with a strong strategic and tactical sales management skills. It requires a sales leader who can balance short-term sales activities with long-term strategic initiatives. WHAT YOU'LL DO Develop and implement a strategic 12 month plan for growing top-tier service providers in your region Evaluate not just the account potential, but the overall market potential for Acronis services in your given territory. Stay up-to-date on industry trends and changes in order to identify new opportunities for service provider partnerships Work closely with Regional Marketing Managers to develop marketing campaigns with the Marketing team to target specific SPs in your region and build plans that demonstrate clear ROI Work with General Managers in your region to align on regional strategy Run events across region to enable SPs to expand their usage of Acronis Maintain an excellent level of technical expertise within the Strategic Partner Account Management team Establish relationships with key decision makers at Strategic Service Providers Negotiate various contracts, including upgrades, with service providers For partners that are involved in the program, align with the key stakeholders in your regions and counterparts within the service provider to ensure all assets are leveraged Monitor and evaluate the performance of Strategic Partner Account Management team to ensure they meet the company's standards Work closely with internal teams to identify and address any issues or concerns with service providers Grow incremental Annual Recurring Revenue/sales through the management of sales initiatives Align closely with teams responsible for training, on-boarding, and enablement of new/prospective service providers - including the Strategic Partner Account Managers Expected to deliver monthly, quarterly and annual partner forecast/pipeline and business activity to the Acronis sales management team. Create, implement, execute and manage marketing and promotional campaigns and activity through each Service Provider partner Develop & manage all business planning aspects to drive tight alignment with managed partners Be involved in conducting Quarterly Business Reviews and Quarterly Business Planning Sessions with assigned SP partners Monitor Acronis Partner Passports to ensure accurate data about each Service Provider leveraging Customer Relationship Management tools Enable cross functional cooperation between Sales, Marketing, Professional Services, Acronis Academy, and other teams including Acronis executives as necessary Establish regular cadence and rhythm of business with your team and align with all strategic service providers Communicate across multiple departments (sales, marketing, finance, business development, engineering, virtualization business and operations) to ensure effective account penetration management, and corporate communication. Work with Strategic Partner Account managers to help them enable Strategic Partners to sell to their existing base of customers to increase adoption of Acronis Cyber Protection services WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS) Must have is relevant experience in cyber security sales -experience in backup, disaster recovery, RMM/PSA and/or closely related cloud technologies would be beneficial 5+ years of total large account management experience 3+ years of experience managing high-performance sales teams Bachelor's Degree or relevant work experience Self-starter and independent, high-energy culture we are looking for impact players Hybrid position, need to be very aggressive at establishing relationships with new providers Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills Must have the technical understanding and competency to deliver a sales and product training on the Acronis software solutions, based around product positioning and client technical requirements Excellent Sales forecasting and modeling skills Proven track record of succeeding in a highly-leveraged channel sales environment, where leadership of the channel drives sales from an inside sales/lead development team Outstanding written and oral communication and presentation skills Detail oriented, with excellent planning and follow-up skills Working knowledge of MS Office and Management of daily activities through CRM applications including Sales Force Displays exceptional personal and business ethics and moral character Regional travel is required in the role. Must be willing to travel on a frequent basis as required High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy Outstanding organizational, problem solving, and multi-tasking skills Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities Self-motivated, proactive, and able to work with minimal supervision Passion and commitment to succeed by working hard and never giving up WHO WE ARE Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-all at a low and predictable cost. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Sales Processing Administrator Lincoln Temporary Assignment Monday - Friday, Full time £11.44 per hour Are you an experienced Administrator looking for a new role? An exciting opportunity has arisen for Administrators with our client based in Lincoln, this is a temporary role with a chance to work in a fantastic team providing support to not only the logistics team but the company as a whole! Duties for this role include but are not limited to: Collaborate closely with the logistics team to provide administrative support and ensure seamless operations. Process sales orders, contracts, and internal invoices accurately and in a timely manner. Communicate with suppliers on order delivery times. Maintain and update customer records, ensuring data accuracy and completeness. Coordinate with various departments as and when required. Monitoring the internal inbox, responding to customer queries, and actioning when required and coordinating internally. Other ad hoc duties as and when required. The successful candidate for this role will have/ be: Proven experience in administration, customer service, or a related role. Proficiency in Microsoft Office Suite with a strong knowledge of Excel, Word, and Outlook. Excellent communication skills, both written and verbal. Strong organisational and multitasking abilities. Attention to detail and accuracy in data entry and record keeping. Motivated and driven. Ability to work collaboratively in a fast-paced, team-oriented environment. This is a great opportunity for an Administrator to join a company who value their employees and provide fantastic benefits. If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration! This role is being handled by Riley Keith, Candidate Consultant at Pearson Whiffin Recruitment Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Mar 27, 2024
Full time
Sales Processing Administrator Lincoln Temporary Assignment Monday - Friday, Full time £11.44 per hour Are you an experienced Administrator looking for a new role? An exciting opportunity has arisen for Administrators with our client based in Lincoln, this is a temporary role with a chance to work in a fantastic team providing support to not only the logistics team but the company as a whole! Duties for this role include but are not limited to: Collaborate closely with the logistics team to provide administrative support and ensure seamless operations. Process sales orders, contracts, and internal invoices accurately and in a timely manner. Communicate with suppliers on order delivery times. Maintain and update customer records, ensuring data accuracy and completeness. Coordinate with various departments as and when required. Monitoring the internal inbox, responding to customer queries, and actioning when required and coordinating internally. Other ad hoc duties as and when required. The successful candidate for this role will have/ be: Proven experience in administration, customer service, or a related role. Proficiency in Microsoft Office Suite with a strong knowledge of Excel, Word, and Outlook. Excellent communication skills, both written and verbal. Strong organisational and multitasking abilities. Attention to detail and accuracy in data entry and record keeping. Motivated and driven. Ability to work collaboratively in a fast-paced, team-oriented environment. This is a great opportunity for an Administrator to join a company who value their employees and provide fantastic benefits. If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration! This role is being handled by Riley Keith, Candidate Consultant at Pearson Whiffin Recruitment Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and