Dutch Speaking Customer Service Advisor

  • Search Consultancy
  • City, Glasgow
  • Dec 17, 2019
Full time Call Centre / CustomerService

Job Description

Dutch speaking Customer Service Advisor
£18,500 per annum + Benefits, Full time, Permanent

Glasgow City Centre

Starting date: January 2020

We are currently recruiting for a Dutch Speaking Customer Service Advisor to join the customer service team of small, friendly multilingual contact centre in the City Centre of Glasgow.

This is an excellent opportunity to develop a career within a growing firm if you have a passion for delivering a great customer experience.

As a Dutch Customer Service Advisor you'll be the first point of contact for customers where you deliver a first class customer experience via inbound calls & emails. You will be a great listener and will ask the right questions and offer the best solutions that will leave customers smiling.

In return, you can expect a first-class training programme and a clearly defined career development path.

Start date:
Immediate starts available

Hours of Work:
Monday - Friday 8am x 4pm No weekends!

Salary:
£18,500 per annum

Key Responsibilities:
* To professionally handle queries via a range of channels including: inbound calls and email.
* Provide customers with information and handle queries whilst giving an excellent customer service
* Log all required details in the relevant databases
* Research information where required using available resources
* Resolve and take case ownership of complaints were possible

Essential Requirements:
* Excellent written and spoken Dutch
* Excellent written and spoken English
* High attention to detail
* Excellent organisational skills
* Ability to work in targeted environment
* Positive attitude
* Contact Centre experience is preferable but not essential

This is an excellent opportunity to join a growing business who will fully support and train you to be the best you possibly can.

If you are interested the opportunity please apply online.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.