Our large Social Housing, Property Maintenance Client is looking to recruit a Repairs Scheduler Planner who will be based in their office in Mile End. Please note this is temp role for 12 weeks, with a view for a potential permanent role. Hours: Monday to Friday (8:00am to 5:00pm) Office Based Job Responsibilities include: Plan and Schedule works in for operatives Dealing with challenging tenants To monitor and oversee all daily services ensuring they are allocated to relevant engineers To investigate service appointments that have had repeat visits and highlight to Contract Managers/Clients as and when necessary To monitor all work orders as they enter the computerised repairs system Responsible for ensuring team members are inducted and adequately trained to fulfil their duties Investigating complaints/ queries The ideal candidate for the Schedule Planner role must have the following: Good organisational skills Scheduling/Planning experience in Social Housing Previous experience in the Construction Admin/Social Housing sector Attention to detail Exceptional communication and interpersonal skills Computer skills/ IT illiterate Interviews are being held this week, with a view for an immediate start date Operatives will be paid weekly, one week in arrears To register your interest, please call Simona from R9 Recruitment or apply to this job advert.
Apr 19, 2024
Contractor
Our large Social Housing, Property Maintenance Client is looking to recruit a Repairs Scheduler Planner who will be based in their office in Mile End. Please note this is temp role for 12 weeks, with a view for a potential permanent role. Hours: Monday to Friday (8:00am to 5:00pm) Office Based Job Responsibilities include: Plan and Schedule works in for operatives Dealing with challenging tenants To monitor and oversee all daily services ensuring they are allocated to relevant engineers To investigate service appointments that have had repeat visits and highlight to Contract Managers/Clients as and when necessary To monitor all work orders as they enter the computerised repairs system Responsible for ensuring team members are inducted and adequately trained to fulfil their duties Investigating complaints/ queries The ideal candidate for the Schedule Planner role must have the following: Good organisational skills Scheduling/Planning experience in Social Housing Previous experience in the Construction Admin/Social Housing sector Attention to detail Exceptional communication and interpersonal skills Computer skills/ IT illiterate Interviews are being held this week, with a view for an immediate start date Operatives will be paid weekly, one week in arrears To register your interest, please call Simona from R9 Recruitment or apply to this job advert.
Planner / Scheduler / Administrator Birmingham - Office Based in Tyseley 27,500 + 24 days + BH + benefits package Your new company- Planner/ Scheduler / Admin Global Facilities Management & Technical Services provider commercial & domestic This is a permanent position in Tyseley working Monday- Friday (working in the office on a full time, permanent basis) Your new role - Planner/ Scheduler / Admin General Administrator duties Assisting with the planning and scheduling of multi trade repairs operatives Liaising with subcontractors Dealing with customer queries Other ad-hoc admin duties What you'll need to succeed- Planner/ Scheduler / Admin Experience working for a maintenance or service company (facilities management, specialist services, construction, service delivery, etc) Working knowledge of Microsoft Office Can do attitude, excellent customer service skills Commutable distance of Tyseley Previous experience doing Admin What you'll get in return- Planner/ Scheduler / Admin World-class training and development with the opportunity to gain additional qualifications Career progression opportunities A unique and varied working environment offering long-term job security 24 days + BH Generous Pension Company-wide benefits What you need to do now- Planner/ Scheduler / Admin If you're interested in this opportunity, please apply through this advert, or for further information and a confidential discussion get in touch with Amarah Ranger If this job isn't quite right for you but you are looking for a new position, please apply anyway and we will get in touch to discuss our latest opportunities and your next career move. Service Administrator/ Maintenance Administrator / Helpdesk Administrator / Planner / Scheduler / Facilities Administrator / Facilities Coordinator / Facilities Assistant / Admin
Apr 19, 2024
Full time
Planner / Scheduler / Administrator Birmingham - Office Based in Tyseley 27,500 + 24 days + BH + benefits package Your new company- Planner/ Scheduler / Admin Global Facilities Management & Technical Services provider commercial & domestic This is a permanent position in Tyseley working Monday- Friday (working in the office on a full time, permanent basis) Your new role - Planner/ Scheduler / Admin General Administrator duties Assisting with the planning and scheduling of multi trade repairs operatives Liaising with subcontractors Dealing with customer queries Other ad-hoc admin duties What you'll need to succeed- Planner/ Scheduler / Admin Experience working for a maintenance or service company (facilities management, specialist services, construction, service delivery, etc) Working knowledge of Microsoft Office Can do attitude, excellent customer service skills Commutable distance of Tyseley Previous experience doing Admin What you'll get in return- Planner/ Scheduler / Admin World-class training and development with the opportunity to gain additional qualifications Career progression opportunities A unique and varied working environment offering long-term job security 24 days + BH Generous Pension Company-wide benefits What you need to do now- Planner/ Scheduler / Admin If you're interested in this opportunity, please apply through this advert, or for further information and a confidential discussion get in touch with Amarah Ranger If this job isn't quite right for you but you are looking for a new position, please apply anyway and we will get in touch to discuss our latest opportunities and your next career move. Service Administrator/ Maintenance Administrator / Helpdesk Administrator / Planner / Scheduler / Facilities Administrator / Facilities Coordinator / Facilities Assistant / Admin
Monday - Friday 8:30am - 5pm Permanent position 28,000 per annum Office based in Sidcup, DA14 Must have previous Planning/Scheduling experience Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants, and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers, and trades
Apr 19, 2024
Full time
Monday - Friday 8:30am - 5pm Permanent position 28,000 per annum Office based in Sidcup, DA14 Must have previous Planning/Scheduling experience Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants, and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers, and trades
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Hertford Salary up to 29,000 Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Hertford. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)! Howells is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Hertford Salary up to 29,000 Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Hertford. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)! Howells is acting as an Employment Agency in relation to this vacancy.
FIeld service Coordinator/planner/scheduler Location: Whiteley, Hampshire Salary: 23,000 - 25,000 per annum Hours: Full-Time, Monday to Friday, 08:00am - 16:30pm Benefits: Holiday Accrual: 28 days, including bank holidays, increasing up to 33 days with years of service Share Options: Offered each year Employee Discount: 35% Employee discount Private Pension Scheme: Aviva private pension Our client is the electronic security division of the group, engaged in the consultation, design, supply, installation, maintenance and servicing of bespoke integrated CCTV, Intruder alarm, fire alarm, access control and revenue parking systems. We are seeking a dedicated and motivated Coordinator/schueduler to join our electronic security division in Whiteley. This role presents an exciting opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional customer service. The primary focus of this position is to ensure coordination, Planning and scheduling of appointments, communication with customers and servicing, maintenance and repairs for field engineers, through accurate data management within our systems Key Responsibilities: Schedule and manage appointments efficiently. Communicate professionally and courteously with customers to address their inquiries and concerns. Accurately capture and input information from customers and engineers into our systems. Proactively identify and resolve issues to ensure smooth operations. Ensure all communication, whether written or verbal, is conducted in a friendly and understandable manner. Assist field engineers by taking calls and coordinating their schedules and Planning their routes/jobs. Coordinate the procurement of necessary parts for jobs. Utilize service desk scheduling experience to optimize workflow. Previous experience in facilities management or a similar environment is desirable. Requirements: Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Proficiency in using technology and computer systems. Ability to work effectively in a team environment. Prior experience in a customer-facing role is advantageous. Demonstrated problem-solving skills. If you are passionate about providing outstanding customer service, possess a positive attitude, and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join our team and become part of a company dedicated to excellence in electronic fire and security solutions. To apply, please submit your CV and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!
Apr 19, 2024
Full time
FIeld service Coordinator/planner/scheduler Location: Whiteley, Hampshire Salary: 23,000 - 25,000 per annum Hours: Full-Time, Monday to Friday, 08:00am - 16:30pm Benefits: Holiday Accrual: 28 days, including bank holidays, increasing up to 33 days with years of service Share Options: Offered each year Employee Discount: 35% Employee discount Private Pension Scheme: Aviva private pension Our client is the electronic security division of the group, engaged in the consultation, design, supply, installation, maintenance and servicing of bespoke integrated CCTV, Intruder alarm, fire alarm, access control and revenue parking systems. We are seeking a dedicated and motivated Coordinator/schueduler to join our electronic security division in Whiteley. This role presents an exciting opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional customer service. The primary focus of this position is to ensure coordination, Planning and scheduling of appointments, communication with customers and servicing, maintenance and repairs for field engineers, through accurate data management within our systems Key Responsibilities: Schedule and manage appointments efficiently. Communicate professionally and courteously with customers to address their inquiries and concerns. Accurately capture and input information from customers and engineers into our systems. Proactively identify and resolve issues to ensure smooth operations. Ensure all communication, whether written or verbal, is conducted in a friendly and understandable manner. Assist field engineers by taking calls and coordinating their schedules and Planning their routes/jobs. Coordinate the procurement of necessary parts for jobs. Utilize service desk scheduling experience to optimize workflow. Previous experience in facilities management or a similar environment is desirable. Requirements: Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Proficiency in using technology and computer systems. Ability to work effectively in a team environment. Prior experience in a customer-facing role is advantageous. Demonstrated problem-solving skills. If you are passionate about providing outstanding customer service, possess a positive attitude, and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join our team and become part of a company dedicated to excellence in electronic fire and security solutions. To apply, please submit your CV and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!
Monday - Friday Permanent position 25-27,000 per annum 37 hours per week Office based Must have previous experience within Planning/Scheduling for Social Housing projects and reactive works Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants, and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, commercial buildings, contracts managers, etc.
Apr 19, 2024
Full time
Monday - Friday Permanent position 25-27,000 per annum 37 hours per week Office based Must have previous experience within Planning/Scheduling for Social Housing projects and reactive works Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants, and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, commercial buildings, contracts managers, etc.
We are currently working with an established property services company who are looking for an experienced Contract Support Scheduler to join their growing team. This position comes with exciting growth and development opportunities to progress your career. If you are an experienced Maintenance Administrator or Repairs Scheduler or Facilities Coordinator this role may be for you click apply for full job details
Apr 19, 2024
Full time
We are currently working with an established property services company who are looking for an experienced Contract Support Scheduler to join their growing team. This position comes with exciting growth and development opportunities to progress your career. If you are an experienced Maintenance Administrator or Repairs Scheduler or Facilities Coordinator this role may be for you click apply for full job details
Customer Service Planner - Social Housing Repairs & Maintenance Based in Dartford (must drive due to office location) Full time, permanent 24,500 - 26,500 per annum Are you an experienced Planner / Scheduler? If so, we may be able to help you! Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or contact Lucy on (phone number removed)!
Apr 18, 2024
Full time
Customer Service Planner - Social Housing Repairs & Maintenance Based in Dartford (must drive due to office location) Full time, permanent 24,500 - 26,500 per annum Are you an experienced Planner / Scheduler? If so, we may be able to help you! Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or contact Lucy on (phone number removed)!
Planner Location: West Byfleet Term: Full time / Perm Salary:Up to £27k Hiring ASAP / Up to £27,000 /Available Positions: 1 Day to Day: Proactively co-ordinate the delivery of all workflow to a dedicated area and team of on-site operatives, adhering to safe working practices at all times Ensure that systems are updated within prescribed timescales and utilised to their full capability to ensure maximum efficiency Support resource planning, confirm holiday rotas and highlight potential additional resource requirements Promote customer service excellence to deliver a positive and caring customer experience Work in collaboration with the team, our service partners and our client Provide an agile response to priority reactive tasks Maintain a daily relationship between the Regional Service Centre and on-site teams Run reports and maintain all system information and data Liaise with the National Accommodation Model provider to ensure relationships are maintained and service provision remains consistent Undertake general administrative duties Scheduling work for operatives to attend properties and undertake works Requirements: To be a successful candidate, you will be a strong communicator with a great telephone manner and a genuine desire to help people on a daily basis. You will have good attention to detail and preferably have prior experience of working in a customer service environment, whether this is in a contact centre or face to face. The main thing is that you have a positive can-do attitude and are a great team player. Scheduling experience within a planned and maintenance environment Awareness of safe working within a facilities management or building environment Experience of working accurately to timescales and providing customer service excellence Intermediate/Advanced Excel & Microsoft packages Experience of working accurately to deadlines in a pressurised environment English and Mathematics GCSE A-C standard Good knowledge of repairs and maintenance sector or trade-based background Benefits: 25 Days annual leave + 8 bank holidays Discounts Cycle to work Scheme Friendly environment to work in Other benefits will be discussed Please apply or contact Leah Seber at Build Recruitment for further details. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Apr 18, 2024
Full time
Planner Location: West Byfleet Term: Full time / Perm Salary:Up to £27k Hiring ASAP / Up to £27,000 /Available Positions: 1 Day to Day: Proactively co-ordinate the delivery of all workflow to a dedicated area and team of on-site operatives, adhering to safe working practices at all times Ensure that systems are updated within prescribed timescales and utilised to their full capability to ensure maximum efficiency Support resource planning, confirm holiday rotas and highlight potential additional resource requirements Promote customer service excellence to deliver a positive and caring customer experience Work in collaboration with the team, our service partners and our client Provide an agile response to priority reactive tasks Maintain a daily relationship between the Regional Service Centre and on-site teams Run reports and maintain all system information and data Liaise with the National Accommodation Model provider to ensure relationships are maintained and service provision remains consistent Undertake general administrative duties Scheduling work for operatives to attend properties and undertake works Requirements: To be a successful candidate, you will be a strong communicator with a great telephone manner and a genuine desire to help people on a daily basis. You will have good attention to detail and preferably have prior experience of working in a customer service environment, whether this is in a contact centre or face to face. The main thing is that you have a positive can-do attitude and are a great team player. Scheduling experience within a planned and maintenance environment Awareness of safe working within a facilities management or building environment Experience of working accurately to timescales and providing customer service excellence Intermediate/Advanced Excel & Microsoft packages Experience of working accurately to deadlines in a pressurised environment English and Mathematics GCSE A-C standard Good knowledge of repairs and maintenance sector or trade-based background Benefits: 25 Days annual leave + 8 bank holidays Discounts Cycle to work Scheme Friendly environment to work in Other benefits will be discussed Please apply or contact Leah Seber at Build Recruitment for further details. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Role: Senior Admin or Supply Chain Supervisor Type: Temp to Perm, full time office Salary: £20.18ph Umbrella rate Location: Hammersmith, W6 Job Purpose: To support the Project Lead in their duties and manage supply chain. Liaise withsupervisors to ensure service compliance with contractual service standards measured through KPI s providing an efficient and effective maintenance service including Voids, Disrepair, Day to Day Repairs and Planned Works. Responsibilities: Ensure all works orders received are completed within target dates leading to delivery of contractual key performance indicators. Liaise with the planning team to ensure correct allocation, check to clarify what trades and timeframes are required, and if a pre-inspection is necessary resulting in high levels of customer care and minimising non-productive time / activities. Support schedulers in reviewing diaries daily to ensure that the correct orders have been distributed across all supply chain Ensure that pre and post repairs inspections are carried out, undertaking all necessary checks in accordance with Wates Professional standards and other associated policies and procedures. Carry out regular 1-2-1 performance reviews all sub-contractors in relation to H&S, Performance and meeting programme as specified by contract To deliver monthly toolbox talks / team meetings and engage positively with workforce and other team members. Effectively manage supply chain WIP to ensure timely updates are received. To engage with supply chain to ensure that there is a steady and timely flow of communication in regards to appointments made and kept, variation requests, no access etc. Ensure that sub-contractors have appropriate PPE, and vehicles are kept clean and tidy Experience and Knowledge Understanding of legislation in housing maintenance and property management, with the ability to transfer these into best practice working processes Experienced with SOR Codes Understanding of Best Value and what constitutes a quality service. Understand your personal contribution to successful contract delivery and ultimately the company s success. Making the link between cost and value to achieve commercial success. Site Management Experience and Planned Works High awareness of Health and Safety Processes and Policies If you have the above experience and are interested in this role, please apply today or call Leah Seber at Build Recruitment Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Apr 18, 2024
Seasonal
Role: Senior Admin or Supply Chain Supervisor Type: Temp to Perm, full time office Salary: £20.18ph Umbrella rate Location: Hammersmith, W6 Job Purpose: To support the Project Lead in their duties and manage supply chain. Liaise withsupervisors to ensure service compliance with contractual service standards measured through KPI s providing an efficient and effective maintenance service including Voids, Disrepair, Day to Day Repairs and Planned Works. Responsibilities: Ensure all works orders received are completed within target dates leading to delivery of contractual key performance indicators. Liaise with the planning team to ensure correct allocation, check to clarify what trades and timeframes are required, and if a pre-inspection is necessary resulting in high levels of customer care and minimising non-productive time / activities. Support schedulers in reviewing diaries daily to ensure that the correct orders have been distributed across all supply chain Ensure that pre and post repairs inspections are carried out, undertaking all necessary checks in accordance with Wates Professional standards and other associated policies and procedures. Carry out regular 1-2-1 performance reviews all sub-contractors in relation to H&S, Performance and meeting programme as specified by contract To deliver monthly toolbox talks / team meetings and engage positively with workforce and other team members. Effectively manage supply chain WIP to ensure timely updates are received. To engage with supply chain to ensure that there is a steady and timely flow of communication in regards to appointments made and kept, variation requests, no access etc. Ensure that sub-contractors have appropriate PPE, and vehicles are kept clean and tidy Experience and Knowledge Understanding of legislation in housing maintenance and property management, with the ability to transfer these into best practice working processes Experienced with SOR Codes Understanding of Best Value and what constitutes a quality service. Understand your personal contribution to successful contract delivery and ultimately the company s success. Making the link between cost and value to achieve commercial success. Site Management Experience and Planned Works High awareness of Health and Safety Processes and Policies If you have the above experience and are interested in this role, please apply today or call Leah Seber at Build Recruitment Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Repairs Planner Location: Tottenham Hale Salary: £16.50 ph Umbrella Pay Looking to hire ASAP / Available Positions: 1 We are recruiting the above position (1x posts) Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer service Day to Day: Answer incoming calls with regards to repairs issues Effective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs. Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction. Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals. Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information. Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers Understanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions. Managing incoming repairs inbox and allocating repairs works appropriately Scheduling work for operatives to attend properties and undertake works Essential Criteria Social Housing and Repair and Maintenance background. Experience in planning/scheduling jobs using planning system. Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractors Understanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of times Experience of trade job durations Experience of health and safety considerations when planning e.g. asbestos No hybrid working, must be able to work from amin office located in Tottenham Hale Good level of written English e.g. ability to rite responses to complaints Good computer skills Good communication skills e.g. ability to communicate with different stakeholders at different levels to conclude / close jobs Passionate about service delivery and customer satisfaction. Benefits Generous holiday scheme Mentoring programmes and continuous learning support Contributory pension scheme Annual bonus scheme Recognition scheme If you have experience as a repairs planner / scheduler, please apply today with your CV or contact Leah Seber at Build recruitment to discuss further information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Apr 18, 2024
Seasonal
Repairs Planner Location: Tottenham Hale Salary: £16.50 ph Umbrella Pay Looking to hire ASAP / Available Positions: 1 We are recruiting the above position (1x posts) Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer service Day to Day: Answer incoming calls with regards to repairs issues Effective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs. Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction. Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals. Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information. Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers Understanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions. Managing incoming repairs inbox and allocating repairs works appropriately Scheduling work for operatives to attend properties and undertake works Essential Criteria Social Housing and Repair and Maintenance background. Experience in planning/scheduling jobs using planning system. Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractors Understanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of times Experience of trade job durations Experience of health and safety considerations when planning e.g. asbestos No hybrid working, must be able to work from amin office located in Tottenham Hale Good level of written English e.g. ability to rite responses to complaints Good computer skills Good communication skills e.g. ability to communicate with different stakeholders at different levels to conclude / close jobs Passionate about service delivery and customer satisfaction. Benefits Generous holiday scheme Mentoring programmes and continuous learning support Contributory pension scheme Annual bonus scheme Recognition scheme If you have experience as a repairs planner / scheduler, please apply today with your CV or contact Leah Seber at Build recruitment to discuss further information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Job Title : Works Scheduler Contract Type : 12 Months Fixed-Term contract Salary : £31,067.66 per annum. Working Hours : 40 Hours per week Working Pattern : Monday - Friday / Hybrid Location : Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Works Scheduler As a Works Scheduler you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have experience of working in a pressurised environment and dealing with challenging situations.You will ensure maximum productivity achieved, with technical understanding underpinning effective resource management. You will be target driven, able to adapt in a fast-paced environment with multiple lines of communication.Work is of a reactive nature with ownership in completing tasks paramount, along with flexibility to cover additional hours where required. Why Riverside Property Services? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Hybrid working 2 days in the office (During training this will be more) Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly.Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow-on jobs are actioned by the end of each day.Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements.A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided.Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures.Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your manager where damages occur.Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required.The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff.Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure.Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost.The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors.May occasionally oversee work of an apprentice and
Apr 15, 2024
Full time
Job Title : Works Scheduler Contract Type : 12 Months Fixed-Term contract Salary : £31,067.66 per annum. Working Hours : 40 Hours per week Working Pattern : Monday - Friday / Hybrid Location : Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Works Scheduler As a Works Scheduler you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have experience of working in a pressurised environment and dealing with challenging situations.You will ensure maximum productivity achieved, with technical understanding underpinning effective resource management. You will be target driven, able to adapt in a fast-paced environment with multiple lines of communication.Work is of a reactive nature with ownership in completing tasks paramount, along with flexibility to cover additional hours where required. Why Riverside Property Services? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Hybrid working 2 days in the office (During training this will be more) Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly.Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow-on jobs are actioned by the end of each day.Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements.A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided.Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures.Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your manager where damages occur.Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required.The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff.Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure.Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost.The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors.May occasionally oversee work of an apprentice and
Social Housing Scheduler Needed Must have previous experience within repairs team Monday - Friday (Apply online only) 15-17per hour Day to Day duties: Managing engineers diaries Taking inbound calls from tenants Scheduling reactive and planned maintenance Liaising with operatives, tenants and clients Organisation of external supply companies Be able to work in a fasted paced role They are looking for someone who has previous experience dealing with Social housing operatives working within grounds maintenance, fencing and glazing
Apr 15, 2024
Seasonal
Social Housing Scheduler Needed Must have previous experience within repairs team Monday - Friday (Apply online only) 15-17per hour Day to Day duties: Managing engineers diaries Taking inbound calls from tenants Scheduling reactive and planned maintenance Liaising with operatives, tenants and clients Organisation of external supply companies Be able to work in a fasted paced role They are looking for someone who has previous experience dealing with Social housing operatives working within grounds maintenance, fencing and glazing
Monday - Friday Temp - Perm position Monday - Friday 8am - 5pm Office based 12.50p.h PAYE or 16.50p/h Umbrella ASAP start Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants, and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers, and trades
Apr 15, 2024
Seasonal
Monday - Friday Temp - Perm position Monday - Friday 8am - 5pm Office based 12.50p.h PAYE or 16.50p/h Umbrella ASAP start Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants, and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers, and trades
A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Customer Service team with a Resource Scheduler who will support with neighbourhood or repairs queries and will be hired initially on a 6 month FTC. The role is based close to Richmond, close to a station. This position will be a fully office based position initially so you will need to live in the SW London area. Your new roleYour new role will involve resolving customer queries, owning them from start to finish across various channels including phone, email, webchat and social media. You will support customers accessing online services, making referrals and signposting, taking reports of anti-social behaviour or dealing with repairs/maintenance queries. A large proportion of this role will involve the scheduling, planning and support with maintenance queries, booking in engineers and a full cycle of resource planning within a housing association environment.What you'll need to succeedIn order to be successful, you must have recent experience within a Contact Centre ideally with scheduling of repairs, maintenance and planning in an office-based customer service position, ideally with experience in housing, property, construction or public services. You will be within easy reach of Richmond/ South West London and be immediately available to start work as this is a fully on site position. What you'll get in returnIn return you'll be offered a 6 month fixed term contract with possibility to extend subject to organisational needs and personal performance, you will be offered a competitive salary of £30,000 (pro-rata over the 6 months), other benefits include 27 days holiday plus bank holidays (pro-rata over 6 months), hours are 36 per week either 8-4.15 Monday to Thursday and 8-4pm on Friday or 9-5.15 Monday to Thursday and 9-5pm on Friday, well-being allowance of £30 per month and other fantastic benefits.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 14, 2024
Full time
A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Customer Service team with a Resource Scheduler who will support with neighbourhood or repairs queries and will be hired initially on a 6 month FTC. The role is based close to Richmond, close to a station. This position will be a fully office based position initially so you will need to live in the SW London area. Your new roleYour new role will involve resolving customer queries, owning them from start to finish across various channels including phone, email, webchat and social media. You will support customers accessing online services, making referrals and signposting, taking reports of anti-social behaviour or dealing with repairs/maintenance queries. A large proportion of this role will involve the scheduling, planning and support with maintenance queries, booking in engineers and a full cycle of resource planning within a housing association environment.What you'll need to succeedIn order to be successful, you must have recent experience within a Contact Centre ideally with scheduling of repairs, maintenance and planning in an office-based customer service position, ideally with experience in housing, property, construction or public services. You will be within easy reach of Richmond/ South West London and be immediately available to start work as this is a fully on site position. What you'll get in returnIn return you'll be offered a 6 month fixed term contract with possibility to extend subject to organisational needs and personal performance, you will be offered a competitive salary of £30,000 (pro-rata over the 6 months), other benefits include 27 days holiday plus bank holidays (pro-rata over 6 months), hours are 36 per week either 8-4.15 Monday to Thursday and 8-4pm on Friday or 9-5.15 Monday to Thursday and 9-5pm on Friday, well-being allowance of £30 per month and other fantastic benefits.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Repairs Planner Scheduler - Contract London Bridge Up to £26,000 6 Month Contract Hyde is looking to recruit a Repairs Planner Scheduler. Internally you will be known as a Trade Scheduler. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Repairs Planner Scheduler at Hyde, you will be responsible for scheduling the workload of Hyde Property Maintenance Trade Operatives. Responsibilities Effective and proactive scheduling, tracking and management of operatives' diaries to ensure all appointments committed to are met, liaising with customers and operatives to arrange and rearrange appointments as required. Tracking of jobs that potentially could go overdue, planning all work to ensure completion within target timescales and prioritising attendance of emergency works. Prioritise workloads to correct trade operatives and schedule works efficiently to maximise the potential for a first time fix, ensuring operatives have the right materials to complete their work. Provide excellent customer service to our residents whilst scheduling work in the most cost effective and productive manner. Maximise the efficiency of operatives through effective scheduling, identifying the most logical route to reduce travel time between appointments. Work collaboratively with all departments, to ensure performance targets are achieved. Closely monitor the punctuality and quality of job completions and feed back to trade supervisor supporting information on operative performance levels where required. Skills and experience required Previous scheduling/planning experience Excellent organisation and time management skills Good communication skills Ability to prioritise well Able to work well under pressure Proactive and positive approach towards work Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
Apr 14, 2024
Full time
Repairs Planner Scheduler - Contract London Bridge Up to £26,000 6 Month Contract Hyde is looking to recruit a Repairs Planner Scheduler. Internally you will be known as a Trade Scheduler. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Repairs Planner Scheduler at Hyde, you will be responsible for scheduling the workload of Hyde Property Maintenance Trade Operatives. Responsibilities Effective and proactive scheduling, tracking and management of operatives' diaries to ensure all appointments committed to are met, liaising with customers and operatives to arrange and rearrange appointments as required. Tracking of jobs that potentially could go overdue, planning all work to ensure completion within target timescales and prioritising attendance of emergency works. Prioritise workloads to correct trade operatives and schedule works efficiently to maximise the potential for a first time fix, ensuring operatives have the right materials to complete their work. Provide excellent customer service to our residents whilst scheduling work in the most cost effective and productive manner. Maximise the efficiency of operatives through effective scheduling, identifying the most logical route to reduce travel time between appointments. Work collaboratively with all departments, to ensure performance targets are achieved. Closely monitor the punctuality and quality of job completions and feed back to trade supervisor supporting information on operative performance levels where required. Skills and experience required Previous scheduling/planning experience Excellent organisation and time management skills Good communication skills Ability to prioritise well Able to work well under pressure Proactive and positive approach towards work Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
Maintenance Scheduler Our client are a family run business who specialise in property maintenance and asset management services. Due to organic growth of the company, they're now looking for a Maintenance Coordinator to join their friendly and motivated team. You will schedule works and be the main point of contact into their clients who own large property portfolios across the UK. The Ideal Maintenance Scheduler will be responsible for: Main point of contact into their clients' maintenance department to ensure jobs are scheduled and followed up in a timely manner Responding to enquiries and working with the field team to resolve maintenance issues through to completion Using the maintenance scheduling and repair reporting system to monitor repairs Managing timely issuing of certificates for compliance maintenance to our customers Assisting in quote generation and finalising job cards generated from the field teams Working with suppliers to ensure materials are ordered on-time Managing tasks for our internal and external teams, ensuring maximum efficiency in delivering our maintenance service to our clients Working with external contractors Managing the invoicing out to our clients and invoices coming in from suppliers Participate in monthly client meetings to track progress and performance What we're looking for: Quick learner and ability to work effectively with their scheduling software - simPRO and accounting package - Xero. Full training will be provided if no experience. Excellent administration skills and a professional telephone manner Excellent customer service skills Prior Knowledge of working in the property maintenance area and working with trades people would be advantageous The ability to prioritise activities, manage several tasks concurrently and work under pressure Displays initiative dealing effectively with issues. Excellent attention to detail Works well using own initiative You may have come from a background as a Planner / Scheduler / Coordinator, or even a highly organised admin position liaising with multiple parties and managing diaries! In return you will receive: A basic salary of £21,000 - £25,000 DOE Annual Bonus (Company Performance Related) Brilliant culture with a flat structure Free Parking Free Gym Membership
Apr 13, 2024
Full time
Maintenance Scheduler Our client are a family run business who specialise in property maintenance and asset management services. Due to organic growth of the company, they're now looking for a Maintenance Coordinator to join their friendly and motivated team. You will schedule works and be the main point of contact into their clients who own large property portfolios across the UK. The Ideal Maintenance Scheduler will be responsible for: Main point of contact into their clients' maintenance department to ensure jobs are scheduled and followed up in a timely manner Responding to enquiries and working with the field team to resolve maintenance issues through to completion Using the maintenance scheduling and repair reporting system to monitor repairs Managing timely issuing of certificates for compliance maintenance to our customers Assisting in quote generation and finalising job cards generated from the field teams Working with suppliers to ensure materials are ordered on-time Managing tasks for our internal and external teams, ensuring maximum efficiency in delivering our maintenance service to our clients Working with external contractors Managing the invoicing out to our clients and invoices coming in from suppliers Participate in monthly client meetings to track progress and performance What we're looking for: Quick learner and ability to work effectively with their scheduling software - simPRO and accounting package - Xero. Full training will be provided if no experience. Excellent administration skills and a professional telephone manner Excellent customer service skills Prior Knowledge of working in the property maintenance area and working with trades people would be advantageous The ability to prioritise activities, manage several tasks concurrently and work under pressure Displays initiative dealing effectively with issues. Excellent attention to detail Works well using own initiative You may have come from a background as a Planner / Scheduler / Coordinator, or even a highly organised admin position liaising with multiple parties and managing diaries! In return you will receive: A basic salary of £21,000 - £25,000 DOE Annual Bonus (Company Performance Related) Brilliant culture with a flat structure Free Parking Free Gym Membership
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Stratford 26,000 - 28,000 per annum Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Stratford. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Apr 13, 2024
Full time
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Stratford 26,000 - 28,000 per annum Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Stratford. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
We are currently working with an established construction company within the South West, who are looking to add an experienced Operations Scheduler to join their team due to ongoing work. With this role there is a benefit of no weekend work, plenty of development and progression opportunities and flexible opportunities. If you are an experienced Maintenance Administrator, Repairs Coordinator or Project Administrator this role may be for you. Operations Scheduler Salary: From 25,000 Working Hours: Monday - Friday Location: Neath As an Operations Scheduler you will be working on the maintenance team assisting with: Administrative support to the team Maintain database with accurate and updated information Manage invoices for payment and resolving any invoice queries Supporting and working closely with Contract Managers Providing exceptional customer service and communication General admin duties Handle customer queries and complaints Liaising with tenants and booking in appointments for maintenance & services To be successful in this Operations Scheduler role you will need to: Be an experienced Maintenance Administrator/ Repairs Coordinator/ Scheduling Assistant Have great communication both written and verbal Have previous Social Housing or Facilities Management experience The benefits of this Operations Scheduler role are: Friendly work environment Company pension scheme Development opportunities No weekend work required If you would like the sound of this Operations Scheduler role please apply here or send your CV to removed) or call (phone number removed)
Apr 13, 2024
Full time
We are currently working with an established construction company within the South West, who are looking to add an experienced Operations Scheduler to join their team due to ongoing work. With this role there is a benefit of no weekend work, plenty of development and progression opportunities and flexible opportunities. If you are an experienced Maintenance Administrator, Repairs Coordinator or Project Administrator this role may be for you. Operations Scheduler Salary: From 25,000 Working Hours: Monday - Friday Location: Neath As an Operations Scheduler you will be working on the maintenance team assisting with: Administrative support to the team Maintain database with accurate and updated information Manage invoices for payment and resolving any invoice queries Supporting and working closely with Contract Managers Providing exceptional customer service and communication General admin duties Handle customer queries and complaints Liaising with tenants and booking in appointments for maintenance & services To be successful in this Operations Scheduler role you will need to: Be an experienced Maintenance Administrator/ Repairs Coordinator/ Scheduling Assistant Have great communication both written and verbal Have previous Social Housing or Facilities Management experience The benefits of this Operations Scheduler role are: Friendly work environment Company pension scheme Development opportunities No weekend work required If you would like the sound of this Operations Scheduler role please apply here or send your CV to removed) or call (phone number removed)
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (10 weeks minimum) Based in Hitchin 15.38 per hour Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (10 weeks minimum), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!
Apr 13, 2024
Seasonal
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (10 weeks minimum) Based in Hitchin 15.38 per hour Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (10 weeks minimum), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!